1,653 Princess Regal Princess Cruise Reviews

Our cruise started with a fairly easy embarkation process. Our ship, the Regal Princess, was one of many in port. After we maneuvered through the arrival area, we found our long line to board the ship. We had decided, after our first-time ... Read More
Our cruise started with a fairly easy embarkation process. Our ship, the Regal Princess, was one of many in port. After we maneuvered through the arrival area, we found our long line to board the ship. We had decided, after our first-time cruisers research, to not leave our bags with the porters to be delivered late to our stateroom. Many travelers reported instances of extremely long waiting times for their baggage to be delivered to their rooms. We kept ours with us as we navigated the on-boarding process. This turned out to be a very advantageous choice. As we wound our way through the large arrivals room there were stations where we had our passports reviewed, filled out a medical questionnaire, and put our bags and ourselves through an airport style screening process. On arrival in our stateroom, we felt the size was small but the balcony added a lot of light and a feeling of spaciousness. We were impressed with the use of space in the cabin, from the large closet for hanging clothes, the small cabinet with many shelves to place clothes and other items, and the layout of the small bathroom allowing for two passenger’s personal products. Though only one person at a time could take care of their needs. After settling on where our things would live during our voyage, we headed out to find some lunch. During the previously mentioned research, we were clued in to the International Café, a small coffee shop that also serves savory and sweet dishes such as sandwiches, salads, and such. The word was that this spot, while a limited menu, was a good option to the embarkation day crush at the lunch buffet. And it was a great choice. The tuna sandwich, quiche, prawn & fennel salad, and roasted vegetables we chose were all quite good. Served in a quiet area inside the “Piazza”, the 3 story open-air atrium style section at the center of the ship. The first difficulty we encountered came as we arrived at the Spa for my wife’s facial appointment. This appointment was made, as recommended by the cruise line, prior to departure through their website. Site allows choice of day and time for spa service and massage appointments. My wife’s choice was 2:30pm on our departure day. Upon check-in, she was told that her appointment time had been changed to 4:00pm due to a conflict with the timing of the full ship muster drill. Imagine our surprise that the appointment time available through the cruise line’s website was actually unavailable to anyone because spa services are not allowed during the muster drill. This is a problem that needs to be rectified by Princess Cruises as soon as possible to prevent future customers from encountering this same disappointing situation. Take those early appointment times out of the system for the arrival day and start after the muster drill is finished. The muster drill was well done, with appointed gathering places and a pleasant and reasonably brief speech given on the PA as to what to do and where to do it in case of an emergency. We then chose to explore the ship for a little bit before my wife’s facial. The ship has the previously mentioned “Piazza”, encompassing decks 5 through 7. On these decks there are multiple shops, the spa, a theater and various bars and restaurants. The staterooms are on the middle decks and the top decks are for the pool areas including a huge screen for outdoor movies, fitness track, outdoor recreation (basketball, putting green, ping pong, shuffleboard) and various food and drink areas. The décor and furnishings throughout the Piazza are lovely with whites and golds and beautifully polished brass railings along the spiral staircase that rises up all three stories. Very stylish and photogenic space. My wife’s spa appointment time arrived so off she went while I explored some shops. Shopping on the Regal Princess is definitely going to eat into your vacation budget. Prices are high compared to on land for the same item/type of item ie: clothes, toiletries, etc. The ship has a co-branded women’s clothing space with Chico’s which seemed to draw in a big crowd during the voyage. Other shops include an art gallery, a tax & duty free shop pushing liquor and fragrances, a small space dedicated to chocolate and snacks, a jewelry store, and a seagoing convenience store stocked with essentials like deodorant, tissues, and souvenirs. Upon my wife’s return from the spa, she was pleased with the outcome of the facial itself but felt a majority of the spa staff was in an unpleasant mood and definitely spent a significant amount of time, to her annoyance, trying to sell products and convince you that you could not live without them. While we were in our stateroom earlier, one of the bits of information in our greeting packet was a coupon book for discounts in various shopping and dining places throughout the voyage. We chose to take advantage of the embarkation day coupon (2 for 1 on the upcharge) to eat at the specialty steak restaurant, Crown Grill. This is a worthwhile deal IMO for the $29 savings but good ONLY on embarkation night. Make a reservation upon boarding if you decide to use. Crown Grill has a retro gentlemen's steakhouse feel with dark wood and brass. The first two courses (beets and goat cheese salad, scallops with corn cake and grits, prawns over shrimp salad and a salad with a grape balsamic vinaigrette) came quickly (pre-made) and were generally quite good (grits were somewhat disappointing) and I was able to add an extra four delicious grilled prawns to the prawn salad. For some reason the entrees (porterhouse and filet mignon) were very slow to arrive. When they did finally the filet was considerably underdone and we had to send it back. When it returned to the table it was now done a bit more than my wife’s preference. We then barely had time to wolf down dessert before heading to the theater for the evening’s entertainment. Regal Cruises introduced to this ship about two years ago their Medallion Class cruising, incorporating a small RF device (the Ocean Medallion) about the size of a quarter which allows, along with the Medallion Class app, passengers to do things such as order food, track their cabinmates location, open your cabin door, view all the daily activities onboard, and even gamble in the virtual casino from anywhere on the ship. The medallion also is used to facilitate entry and exit from the ship as passengers will have already entered all their necessary travel info and a photo onto Princess’s website before departure, thus being “Ocean Ready”. This innovation is very convenient and for the most part customer friendly. The MedallionClass app could definitely use some refinements to improve the usability, especially given the varying strength of the onboard wi-fi based on time of day and your location on the ship. Some areas of improvement for the app include: >Remove a large portion of the unneeded graphics to improve load time >Add ship location on a world map for reference >Add filters to the daily events page to help reduce line items as the configuration now is difficult to navigate, especially on a small phone screen. It’s almost too busy to very useful. >Chat function needs to add a pop up onscreen or some other way to see it fully This innovation though is going to make future cruisers on ships that use it very happy with all the convenience it provides. They even sell some specialty holders and celebration inserts (Birthday, Wedding, Anniversary, etc.) onboard to spruce up your Ocean Medallion. One other suggestion to Princess to assist passengers. Different color carpet in each stateroom hallway to designate the port and starboard sides of the ship would be helpful for navigation. There was some considerable confusion onboard regarding the Anytime Dining plan we chose before embarkation. We were fully aware of which restaurants we could visit using this plan and the time frames involved but it seemed like each time we arrived to dine, there was some problem with the fact that we were there. I feel like the details provided by Princess for this plan prior to departure did not match up with what the specifics were regarding the details once on board the boat. More than a little bit frustrating for us. This led to more visits to the Horizon Court/Horizon Bistro Buffet than we had planned or hoped for prior to departure as my wife is not a fan of buffets. This situation turned out to not be as disappointing as we were afraid to might become because the food for all 3 meals, especially in the Horizon Bistro, was much better executed than we, as first-time cruisers, were afraid it would be. The variety was usually outstanding. The Horizon Court seemed to generally consist of more traditional “American” offerings during the day. Meaning what you would find on long standing American menus. The Horizon Bistro’s offerings were more adventurous in nature, including many dishes found in “ethnic” restaurants such as Indian, Chinese, and Mexican. It was clear that these dishes were a big draw to the multi-national mix of passengers on our ship. Just about all the food throughout the day was consistently fresh, well prepared, and replenished quickly. And almost everything we tasted in the buffets exceeded our expectations. Some things, especially more carb forward items-pancakes, waffles, hot bread based items, cakes/desserts-suffered from long air exposure times and became quite dry. Other dishes like roast turkey, prime rib, pasta dishes, and seafood were really delicious. All in all, I would rate the food served on the boat very highly. Our one real disappointment came during the specialty night on board that Princess calls The Crab Shack. It is described by Princess as “a full Crab Shack experience” consisting of “Bayou style options such as popcorn shrimp, boiled crawfish with spicy sausage, and a mixed steamer pot with jumbo shrimp, clams, mussels, and snow crab”. Also on the menu was a pot of Alaskan King Crab legs served with clams and mussels. This was all served in a cordoned-off section of the Horizon Court buffet that came with the feeling you were being segregated from the rest of the passengers, which I suppose you were due to the fact passengers had to pay a $29 surcharge to enjoy this menu. In addition to the above-mentioned entrée selections, options included clam chowder, shrimp cocktail, and Caesar salad as starters. While all our chosen starters were fine, things went south after choosing our entrees. Again, as at the Crown Grill, it took a ridiculous amount of time for the entrees to be brought to the table. Especially considering that most of the items were pre-cooked and thawed from frozen before serving and the fact that the “Crab Shack” was not very busy during our time there. My entrée was the Alaskan King Crab Legs with Clams and Mussels and my wife chose the Steamer Pot. Alaskan king crab should taste sweet and succulent and mine tasted mealy and wet, having definitely been thawed from frozen. Really a disappointment considering the added cost for this meal. Additionally, the clams and mussels were still in the shell and quite time consuming to prepare to eat. In this context, better to shell before serving. The Steamer Pot served to my wife was missing the promised sausage and had the same issue with her snow crab as I had with my king crab. I feel like this option needs to be profoundly refined or the cost reduced to suit the level of the cuisine and experience. Universally the dining and beverage staff we came in contact with were personable, courteous, and very helpful when it came to assisting us or answering any questions we approached them with. Princess appears to have an excellent service staff training program in place. Our ship’s crew was very multi-national with numerous areas of the world represented. From the cleaning crew, the deck staff, and shop personnel it was very refreshing to be greeted warmly and helped professionally during our voyage. Special kudos to our stateroom attendant Alexei who always greeted us by name, answered our inquiries, and made our room look fresh and lovely every day. And always left us some chocolates. Our interaction with staff ship-wide was a very pleasant experience overall. Unfortunately, the ones we remember most were the unpleasant ones with a particular staff member at the guest services desk. A gentleman (missed his name I’m afraid) who seemed to have a bit of responsibility-possibly a manager or team leader-was on more than one occasion condescending, dismissive, and down right rude when we approached him with any questions. To the point that we would physically avoid approaching the desk if we saw him there. Someone in my opinion who should consider a different line of work. An example of a different level of professionalism was shown throughout the crew when on our second night at sea there was a passenger medical emergency that required an airlift evacuation. The ship was forced to wait in port at Princess Cay while a plane arrived from Fort Lauderdale to evacuate the passenger. This pushed our departure time back by about 5 hours which in turn did the same to the arrival time in St Thomas and that affected passenger’s opportunities to join their previously booked shore excursions. Guest services staff did an admirable job of working with the entities running these excursions, including our snorkel trip, to adjust them as much as possible so the passengers would be able to still enjoy their day in St Thomas. Based on our experience on this trip alone, I wouldn’t recommend the Turtle Cove and Shipwreck Two Site Snorkel trip booked through Princess. This has nothing to do with the company that took us out. Well run boat, really friendly and fun crew and the boat was lovely albeit with a scarcity of shaded seating. This has everything to do with the two locations where we went into the water on that day, which can be different depending on weather and currents. The Turtle Cove site was devoid of coral, low on fish, and very crowded with other snorkelers searching for the random turtle. Not enjoyable at all. Moving on to the shipwreck site, again it was crazy crowded and the shipwreck was close enough to see but too deep for decent pictures. Again, disappointing. Other locations on other days may be much different but we felt like the cost to enjoyment ratio of this trip was very underwhelming. While in port at our next destination, St Maarten, we chose to fill our time on our own rather than book any other excursions. The onboard entertainment on our cruise was pretty enjoyable for the most part and the Cruse director and his assistants did a commendable job of hosting and presenting many different shows and activities throughout the trip. Directing sporting and trivia competitions, running dance exercise classes, and hosting television style game shows that were actually recorded for later shipboard broadcast were just some of the well-done aspects of this group of fun and friendly crew. The evening shows presented on our cruise were mostly worthwhile, especially our onboard comedian, Robbie Printz. The performers in the dancing and singing reviews, while very energetic and passionate, showed a wide range of talent levels onstage that made for an uneven experience for the audience. Having a professional guest singer appear in one of the productions was a nice touch and a definite upgrade of talent. In my opinion, the Voice Of The Sea competition needs to be overhauled or eliminated due to its really poor presentation. Long and drawn out to the point of being boring. The Regal Princess has four outdoor hot tubs that always seemed to be in use and 4 outdoor pools, all of which were always neat and tidy each morning. The scuttle butt we had read regarding getting out early to “reserve” yourself a lounger in the prime pool and sun areas turned out to be spot on. Put down your towel to save your space. Only one of the pools, in our opinion was large enough, to qualify as more than a plunge pool, that being the Retreat pool at the bow of the ship. Interestingly, Regal Princess has all freshwater pools while the Pacific Princess only has saltwater pools. In the same area, there is also a place Princess calls The Sanctuary, an adults-only, extra charge space for quiet enjoyment of the sun, a bar, and a light meal menu served to you by Serenity Stewards. While we did not experience this, we heard they also provide alfresco massage and cool face towels. Our cruise did not seem to occupy this area much as there were not a lot of high-volume youngsters about. Notes on some other aspects of the ship and our experiences: >The casino seemed to be doing steady business each time we walked by. Small with a bit of everything. >Regal Princess has what is billed as the first over the ocean glass walkway called the Seawalk. An interesting view looking down through the glass floor panels. A bit quease-inducing in rough seas. >The giant screen Movies Under The Stars was in use during a long portion of the day. During daytime hours it screened mainly music concerts and at night turned to Hollywood films. It seemed to get regular use most nights even with some cool breezy evenings. Popcorn provided! >The Fitness Center is well stocked with numerous different exercise apparatus and space to work out. But it sure is a different experience attempting to walk on a treadmill in choppy seas. And the walking track outside isn’t much easier. Also a court for pickleball-very popular-and basketball. Ping Pong too. >An amenity that was very welcome and appeared to be quite popular was the self-service laundry areas on all the stateroom decks. Washers, dryers, built-in ironing stations, and machines to purchase soaps connected to your Ocean Medallion so as not to need coins attracted many passengers. >One of the dining offerings we only chose to enjoy once was the Ocean Terrace, small sushi and seafood bar area where all the choices were ala-carte. Big draw was a seafood tower with a good-sized quantity of chilled seafood. The sushi that I enjoyed was quite good and a good value. >Also onboard are two wine focused bars, Vines and Bellini’s, both of which were quite busy most evenings. Not being wine-folk we have no details on the experience here. >Some type of live music is being played in some venue onboard throughout much of the day, whether it’s a steel drum player, a soul combo, or a quiet piano player, you can enjoy something almost anytime. >The ship has a portrait photography studio, programs for both teens & younger children, & art piece auctions, none of which we had experience with. The internet café staff was very helpful with the wi-fi. We had two events that were quite unexpected during our journey. The first was highlighted by a very classy gesture by the ship’s staff. One year previous to our sailing, the Regal Princess had been put to use as a rescue vessel for two men whose plane had ditched into the sea. It was made known to the captain and crew that one of these gentlemen was onboard with his wife celebrating one year from the occurrence. On short notice-we were told-a Q & A lecture was put together by the Cruise Director staff that provided an opportunity for this gentleman to tell his story to those of us who wanted to hear about it. Additionally, again previously unplanned or so we were told, it turned out that there was a significant number of passengers onboard who had also been traveling with the Regal Princess when the rescue took place a year previous. The whole thing was handled with the class and reverence it deserved. Kudos to all involved. The second event, which actually was slowly occurring during our entire voyage, revolved around the spread of the Covid-19 virus crisis and it’s affects on all aspects of life in the US but was affecting the cruise industry-Regal in particular-greatly during our sailing period. The virus issue was a topic of conversation and consternation amongst the passengers right from the start due to a Princess ship being held off the California coast due to passengers and crew becoming infected. News reports during our trip provided information on the situation onboard that ship and in other areas of the world and we just had to keep holding out hope we would arrive back in Fort Lauderdale without any disruption to our vacation. It came to be our final night at sea before returning to Florida when, at 5:30 am before an 8 am disembarkation, the familiar 3 tone signal came over the ships PA system. Our captain-who did an admirable job during this whole development-had the unpleasant task of informing us that rather than being in Fort Lauderdale at that time, we’re holding off the coast of Mami. As it turns out, two members of our crew had been on the Grand Princess (currently held off the California coast) two weeks prior to transferring to our ship. They had been tested and cleared before joining the Regal and come back negative. Additionally, it was past the two-week incubation time for the virus and crew in question were not showing any symptoms. But the CDC was requiring the crew members be tested for Covid-19 before our ship could make port. So, as we held off Miami, two test kits were being acquired and then headed by boat out to our vessel. Once the tests were administered, they would then return to a Miami lab to be completed. Fortunately, the ship would be able to move onward to Fort Lauderdale to wait for the results, rather than have to stay in place. Our intrepid captain made and uneducated estimate that disembarkation would be pushed back until noon due to this wait. As this was supposed to be disembarkation day, the ship was not expecting passengers onboard past the breakfast hour. And many passengers had placed their luggage outside their staterooms to be collected by stewards and be waiting for them on the dock after leaving the ship. We really felt for these passengers and also felt really pleased for not doing the same. This unexpected development had a distinct effect on numerous passenger’s onward travel plans. Ability to catch air flights especially. And this had a domino affect for things like hotels, car rental and even folks who were due to continue on this ship for the next voyage. Fortunately, during the night and continuing into the day, staff had set up stations in one of the dining rooms with computers, phones, and people to assist as much as humanly possible those passengers that had to rearrange transportation issues while we waited at sea. Once it became clear that noon wasn’t a reasonable expectation for leaving the ship, the kitchen staff had put together lunch in the buffet area just as if it was another day at sea and the cruise director staff began scheduling more games, movies, exercise class, and music throughout the vessel as we waited and wondered. The delay in our docking in Ft. Lauderdale dragged on as the Captain waited for word on the test results. Were we kept reasonably well informed as to what would unfold onboard during our wait with continuing announcements regarding activities, meal service, and the availability of more assistance with rearranging travel. At some point in the day it was announced that the next sailing of the Regal Princess was canceled. Numerous groups onboard were due to travel on that sailing, not to mention any passengers who were waiting or due to arrive in Florida to depart later that day. But it turned out Princess went a long way in compensating those folks affected, which was commendable. Fortunately for us, any adjustments in our continuing travel we were able to resolve ourselves using the internet. As the dinner hour approached, free drinks started being offered. And we were informed of activities onboard now being scheduled out until 10 pm. About this time word finally came down that the tests had come back negative and the clearance was given to be allowed to dock. It was then announced we were required-as most ports do-to have a pilot come out to bring the ship into the dock. And that person would have to be located and ferried out to the Regal Princess. More time would be needed to accomplish this. Again, the kitchen staff did a very good job of setting up dinner with delicious and varied dishes just as if it was another day on the water. It seems apparent that excellent training is given by Princess on how to handle these extra meals type of situations. A bit later, a disembarkation schedule was distributed to the passengers showing your group number and where you were to exit the ship. We were then told that due to the lateness of the hour, passengers would be allowed to spend the night on the ship if they wanted. Initially we decided to do this. BUT, we were informed those people would still have to exit into the terminal to undergo a health check AND they would be the last group allowed to leave the ship to do this and to reacquire their luggage. This was really the one real aspect of the whole situation we felt should have been handled distinctly differently. Making people who were going to stay onboard overnight, especially at that hour, wait until after everyone else had disembarked was unfair in the extreme. While I understand rules in place may have made this necessary, I believe a different solution could have been provided. Looking at the crowds of people waiting to disembark plus the fact we still had our bags with us quickly made us rethink this plan. So, we found a hotel in Ft. Lauderdale before disembarking. As our departure time came closer, we joined the long line in the Piazza area that led to our gangway onto the dock. People were still frantically inquiring with staff on questions and concerns they had on any number of subjects, not the least of which appeared to be how Princess was going to handle passenger’s additional costs due to this long delay in arriving back in port. The staff we saw were very patient and understanding and if they did not have the best information for that passenger, they were connected with someone better equipped to provide answers. I definitely want to commend ship’s staff with how well they cared for older and physically challenged passengers during this hectic and stressful disembarkation process. Surprisingly, as we finally left the ship, nothing was required of us to complete our departure. No paperwork, medical checks, nothing. This situation was different than other travelers throughout the world as this virus issue continued to unfold. The sight of thousands of bags arrayed across the floor of the exit lounge made us feel for the passengers who would still not be done with their trip for quite a while. All in all, we had a pretty good time on this cruise but have decided it’s probably not something we will look to do again for a long while. The cons for us far outweighed the pros. Not the least of which was a re-determination that we are much more independent travelers than folks that can enjoy being herded. Princess as a company, despite the mentioned faults, appears to be a cruise line that has many, many things going for it and would be an excellent choice for first time cruisers. And the Regal Princess’s full staff is to be applauded for their handling of the unprecedented situation they confronted in the Covid-19 virus outbreak. Someday we will choose to cruise again. Princess will be who we look to travel with. Read Less
Sail Date March 2020
Our cruise started off on a great with a speedy embarkation. However, we got to the room & a balcony chair was broken & our tv (multiple times). Then due to a medical emergency, we were delayed leaving princess cay, which then made ... Read More
Our cruise started off on a great with a speedy embarkation. However, we got to the room & a balcony chair was broken & our tv (multiple times). Then due to a medical emergency, we were delayed leaving princess cay, which then made us late for St. John (the whole reason we booked this cruise was for hiking St. John national park). Princess rebooked but then we were delayed by port authority and without communication, we missed the ferry to St. John and our excursion. Sure we got our money back but then we had to venture out in a foreign place alone to get there. Now Sint Maarten was great. on the way home, our ship was quarantined due to transferring two crew members from a Coronavirus infected ship to our ship & cdc not allowing us to port. So we missed out on Kennedy space center. The food at the first half of the cruise was not great but it did get better starting after St. John. Sure princess did what they could in both situations but it was not what we expected on our first cruise Read Less
Sail Date March 2020
Chose as a Birthday gift for wife and to follow two other family members. Did not see much of anything. All booked excursions were made impossible because if Medical issues on ship causing long delays or medical issues on the Tour ... Read More
Chose as a Birthday gift for wife and to follow two other family members. Did not see much of anything. All booked excursions were made impossible because if Medical issues on ship causing long delays or medical issues on the Tour itself. Point being the atmosphere during a global virus is not the best. When Staff is not forthcoming about medical issues. Evacuations, transfers of potential carriers it is hard to enjoy something you though might be a good time. It was not. More like torture. On the plus side, the TV in the room worked most of the time. The Room was very nice and the steward was fantastic. The hot coco and coffee machine made social distancing easier on the fan tail. The bad, Social distancing on a cruise ship is impossible! Food was seldom hot, more often undercooked and Luke warm. Food was plentiful, but not food we would chose to repeat. Hamburgers were yuk, Pizza fair. Ice cream pathetic. Deserts looked good, but often were a disapointments. Moral don't book a cruise just prior to WHO declaration of a global Pandemic. The cruise companies are taking a beating now, but so did we! Read Less
Sail Date March 2020
Had the time of my life. Medallion experience was fantastic. Embarkation was ultra smooth. Took us merely 1 hr 45 mins from reaching the port ( our taxi ride from Miami to FLL port was twice as more inconvenient) to get settled in our ... Read More
Had the time of my life. Medallion experience was fantastic. Embarkation was ultra smooth. Took us merely 1 hr 45 mins from reaching the port ( our taxi ride from Miami to FLL port was twice as more inconvenient) to get settled in our cabin. Disembarking was a big hassle but the situation was truly unusual, even for the crew, so understandable. The variety and quality of food was absolutely delicious, more so in buffet areas than MDR. We had taken the "pamper me" onboard package. It was well worth the high price. The directors, crew and service staff were friendly enough. Entertainment was not at all bad either. The snorkeling excursion ( shipwreck and turtle cove) was one of my best experiences. Internet was a bit sketchy on board at times. Overall a great experience. Will definitely cruise with Regal again. Waiting for cruising to get safer, then we plan to do Alaska with Princess cruises. Read Less
Sail Date March 2020
We love Princess cruises and especially the Regal. Her crew is fantastic. The crew must be the reason we go back to the Regal. Our latest cruise on the Regal was to St Thomas and St Marten. We have taken this cruise previously and just ... Read More
We love Princess cruises and especially the Regal. Her crew is fantastic. The crew must be the reason we go back to the Regal. Our latest cruise on the Regal was to St Thomas and St Marten. We have taken this cruise previously and just enjoy being on this ship. We cruise with family and usually book a balcony cabin. On this past cruise, the Regal was not allowed to dock back in Fort Lauderdale due to two crew members who had been on the Grand Princess. These cruise members could have been tested Sunday (March 1) while we were in Fort Lauderdale, but the CDC did not make up their minds until March 8. The Captain kept us informed throughout the day as to the progress of our disembarkation. From the time the Captain first let us know (before 6 am) until we were able to disembark (10pm), the exceptional crew went into overdrive. The crew was obviously well versed in what to do in a situation like this. Some of the precautions were removing the salt and pepper and sugar from the tables. The crew came around and dispensed them as required. They also not only wiped down the tables when quests left, but wiped the chairs as well. Despite their lack of sleep, to a person, they were smiling - all day - and doing their very best to make us comfortable and at ease. Princess takes care of her passengers in a way that would be hard pressed to duplicate. Kudos to Princess. Cannot wait to cruise again with them. Read Less
Sail Date March 2020
The on board experience for my first cruise was great. After talking to seasoned cruisers on board, I found that most preferred Princess Cruise's larger staterooms and variety of activities to those they had experienced on other ... Read More
The on board experience for my first cruise was great. After talking to seasoned cruisers on board, I found that most preferred Princess Cruise's larger staterooms and variety of activities to those they had experienced on other cruiselines. Our ship was not allowed to dock at the end of our cruise until 2 crew members were tested for the Coronavirus. This meant a whole extra day at sea but the crew kept us entertained and well looked after during this crucial nerve-wracking time. It all ended well and we actually came out of it with an extra day and night onboard enjoying the great food, entertainment and service. I took full advantage of the dining facilities included and the Medallion we wore was convenient for all extra costs. We prepaid gratuities which was a nice option. I enjoyed the fitness track every morning before indulging in the massive buffet breakfast offerings. The main show every evening was so professional and just the right length. The art auction, backstage tour, dance lessons, quiz and trivia games were all great fun. A family member was celebrating a birthday onboard and was quite pleased with the extra attention from the crew. I did not take part in any excursions as it was my first cruise so I was happy just exploring the townsites close to the ship. Overall, it was a great experience. Read Less
Sail Date March 2020
We only cruise Princess since our first Alaskan trip. We took all 4 of our kids on that one and highly recommend people bring their kids and use the kids clubs. This one was just me and my partner for a quick break. We were only doing ... Read More
We only cruise Princess since our first Alaskan trip. We took all 4 of our kids on that one and highly recommend people bring their kids and use the kids clubs. This one was just me and my partner for a quick break. We were only doing the first 7 days - Eastern CARIBBEAN! Despite all the health fears this year, with the information we had at the time, we felt safe to travel at the end of Feb as planned. There were extra precautions throughout or trip and a 16 hour delay disembarking for checks at the end of this cruise. Despite this, the staff were as professional, friendly and patient as ever. Problems can happen with any service provider at any time for many reasons, we are all human after all. For me, it’s not about whether a problem happens but how the problem is handled and risks mitigated for the future. Those extraordinary events aside, the cruise was perfect, literally my only complaint is too much food to finish the exquisite dessert at Sabitini’s. We booked the Sanctuary bungalow at Princess Cays and ordered the upgraded lunch. Highly recommend! Shore fishing was great. Villa botanica excursion was good, their patio daiquiris were Devine. We plan to do it again, with the kids this time next year. If you arrive a few days ahead of your cruise, try a sport fishing charter in Fort Lauderdale with Tacohookedup.com. We also stayed at the Hilton Marina, which was minutes from fishing and the cruise port. Read Less
Sail Date March 2020
Princess are excellent. With the recent news about Covit 19 and Princess ships being involved, I think they are doing an excellent job at keeping everyone informed and being so good with their cancellation and refund policy. This is a ... Read More
Princess are excellent. With the recent news about Covit 19 and Princess ships being involved, I think they are doing an excellent job at keeping everyone informed and being so good with their cancellation and refund policy. This is a beautiful ship. The atrium is big, light and comfortable. Really enjoy the International Café for snacks 24é7. The food and entertainment is first class. The employees are excellent. Love the little cooling pool at the rear of the ship, even although it is close to the smoking area. Sometimes the bar staff are a bit slow serving tables. The food is first class, though sometimes the dining rooms are very busy at certain times and you have to take a buzzer and wait to be called. Enjoy sharing tables and meeting people from other countries. Embarking and disembarking are very well handled. Love Princess and we are booked for two future cruises. Nothing to complain about. Read Less
Sail Date February 2020
First time sailing with Princess and it will not be the last! I loved the Regal Princess it was a beautiful well kept ship and the crew was very friendly and attentive. From day one the vacation was great! Ocean Ready made ... Read More
First time sailing with Princess and it will not be the last! I loved the Regal Princess it was a beautiful well kept ship and the crew was very friendly and attentive. From day one the vacation was great! Ocean Ready made embarkation a very smooth quick process. I loved the Ocean Medallion app for finding the people travelling with you, we used this feature multiple times a day all week long. Ordering food and drink from the app was also very convenient and worked well each time. The internet was quick and reliable best we have had at sea so far. We did indulge in the Speciality Dining at the Crown Grill and the Crab Shack and give 5 stars to both. I haven't done the speciality dining on other cruise but due to our onboard credit we thought we would give it a try. I will now do it every cruise it was such a great experience and pricing for what you get is a great deal! We found if you wanted to do a show in the Princess Theatre for the early one you needed t show up about 30 minutes early to get a seat but the late show you could walk in 5 minutes prior and still find seating. Overall it was a great experience and we will sail with Princess again. Read Less
Sail Date February 2020
Chose this cruise to be on a newer Princess ship and get away to a warmer area. The Medallion experience was very good. Checking in and being ocean ready with the Medallion was very quick. The food on Princess is very good and the ... Read More
Chose this cruise to be on a newer Princess ship and get away to a warmer area. The Medallion experience was very good. Checking in and being ocean ready with the Medallion was very quick. The food on Princess is very good and the service outstanding. We have decided to move away from Celebrity to Princess as we were getting bored with the same food on Celebrity year after year. We noticed on our 28 day cruise around Australia on Sea Princess that the food was hardly ever repeated. Curtis Stone, the chef, has done an outstanding job with the development of dishes for the dining room. The theater design might be a tad small for this size ship, so it is necessary to arrive 45 minutes before showtime to get a good seat. We were disappointed in the depth of the balcony. No room for a foot stool. The chair did recline so that was a plus. Our closet was very large and even though the bath was small it was functional. Read Less
Sail Date February 2020
The cruise was free from a L .V. Casino. We did pay $99 to upgrade to a deluxe balcony from the free inside room. Cabin steward Herman was wonderful, efficient and readily met all of our requests. Dining waiter, Oliver, remembered us and ... Read More
The cruise was free from a L .V. Casino. We did pay $99 to upgrade to a deluxe balcony from the free inside room. Cabin steward Herman was wonderful, efficient and readily met all of our requests. Dining waiter, Oliver, remembered us and our preferences from a previous cruise. A superb job. Now to the big negatives. Disappointed by the lack of preparation for virus, especially since Princess already had two quarantined ships. No one permanently stationed at buffet entrances to insure that everyone wash their hands. In view of the crisis, did not have crew serve, allowed everyone to get their hands on everything...this is how virus spreads. Bad news. Proper cleaning products to clean tables were not used after every guest. Chairs were not wiped down. The buffet should be off limits unless Princess properly addresses sanitation. Ditto for proper cleaning supplies in room. We spent an hour with products we brought on board to clean every knob, drawer, service. Room rug was dirty and worn, needs immediate replacement. Couch is made of material and must be shampooed, which it was not. Throw pillows on couch should have zippers so they can be washed and changed between each and every cruise. Princess must step up and do a much better job during this crisis. Additionally pre-screening before boarding was non-existent. We only had to fill out a small form, people lie. No temperature taking, no simple verbally checking and questioning. Way too loose of an operation. We cancelled our upcoming cruise. Read Less
Sail Date February 2020
We like to cruise most major cruise lines, especially if it goes from NYC or NJ and we don’t have to fly to a port. Occasionally we will fly to FL, especially in the winter. We had not been on Princess in quite a few years, and ... Read More
We like to cruise most major cruise lines, especially if it goes from NYC or NJ and we don’t have to fly to a port. Occasionally we will fly to FL, especially in the winter. We had not been on Princess in quite a few years, and wanted to try the Royal class ships, and Regal was beautiful. Did our online check-in and got Medallions early February. We flew into FLL Saturday and stayed overnight at Hilton beach resort. Stopped at Publix to get one bottle of wine each to bring onboard. We left the hotel around 11:30 Sunday morning and arrived to very heavy traffic into the port on 17th Street by the bridge. Fortunately we were the first ship (out of 7 that day) on the way in to the port. Arrived to a short security line and Preferred check-in went quickly after filling out a health form with two questions on it. Onboard! Stopped at our aft corner suite to drop carry-ons off. Very nice cabin although different in layout than the mid-ship port or starboard suites appeared to be, or aft one we had on Caribbean Princess. Bedroom is separated by a curtain and the closets and second bathroom entrance are in kind of a hallway-type space, so it’s more like a right angle shaped cabin with the bathroom inside the right angle. The cabin space seemed a little smaller, less deep than other suites, although the large wrap balcony was wonderful. There was a slider to balcony access in the living room area and also the bedroom--so one on the stern aft-facing, and one on the side. We did not really have a soot problem due to the direction of the winds. Stocked mini bar, slippers and robes, some canapes the first night (not my thing so we did not reorder any for the week), bowl of fruit that was very hard. One night we got a chocolate tray and that went very quickly. Chocolates on pillows every night. Bar soap was in the bathroom (though we needed to ask room steward for more at one point) and bottles of body wash, shampoo, conditioner, and lotion. Salt by the bathtub. I thought the shower lacked power, and the tub water never got hot enough for me to bother wanting to take a bath. Layout flaw is the only place for bath towels is by the tub. So don’t forget to grab one before getting into the shower as it is NOT next to the tub. Toilet and sink in a separate section of the bathroom. Plenty of bathroom storage space. Closets in cabin had plenty of space for our stuff. No USB ports anywhere. One thing we found out about this suite was that the bedroom had weird noises around it at night--not people noises--creaks, cracks, bumps, tapping noises. A friend who cruised with us had a balcony cabin on the Aloha deck and it was nice too. I understand people’s complaint about sitting areas in the balcony cabins. We mustered in the Vista Lounge and they had songs about muster to the Love Boat tune. It was cute. And not too long, which is always good. Went to our balcony for sailaway. Our ship was second to depart. Made it onto the PTZTV Port Everglades webcam for a wave. DINING: Horizon Court buffet had very good food, yet I prefer the layout of ships where it is one large room with labeled stations. On Regal the buffet is broken up too much. When I'd get to our table, sometimes my plate was met with “Where did you find that?” by travel mates. So you miss a lot by not going to each area to check out what's there. Again, the food was very good. Breakfast, lunch, and dinner. Yes, it had its crowded times, especially port day mornings. And it has a wonderful outdoor space all the way at the stern. If you cruise some NCL Jewel class ships, think the Great Outdoors. Anthem of the Seas also has this feature (although a much better buffet space layout IMO). Service outdoors and at the buffet itself was hit or miss. Sometimes we were approached and asked what we wanted to drink, sometimes we were totally ignored as employees walked around (doing what appeared to be nothing). We watched one gentleman at the outside area give up and go get his own coffee after two people were supposed to be bringing it. The Celebration of Chocolate did run out of items around 1:40pm so don’t wait to get your chocolate fix the last sea day. It was amusing to me that lemonade had to be requested from a server; it was not available to get yourself. Various tea options. I love that they had veggies even at breakfast, and beef tenderloin at dinnertime two nights! One particular chocolate dessert early in the cruise was outstanding. Love the double chocolate cookies every day. We had dinner in the buffet a couple times and we like the themed dinners. If you check the back of the Patter daily, the theme will be listed there. Only gripe is where was the sauerbraten for the Bavarian night! Goulash does not count! We had 3 dinners in the Concerto dining room. We were seated quickly and the food was quite good. We were there usually between 6 and 6:30. By 7pm there is a line for anytime dining seating, but not much of one for Club Class seating. Princess pizza is still the best at sea. Soft ice cream machine at the aft area. We ate at Crown Grill once and it was fantastic. The servers were very good, and Zaza (I think hostess?) was great too. I did buy the $3 souvenir shot glass with the homemade lemoncello in it and it was delicious. IMO Crown Grill is much better than Cagney’s on Norwegian. ENTERTAINMENT: We only made it to the theater for the broadway show (Bravo?) which was excellent. The second show was full already upon our arrival, and the third one, I think we watched a MUTS (Movies Under the Stars) movie instead. Comedian was entertaining and there was an illusionist in the Vista lounge too. Theater not large enough for a ship this size. 9 rows are flat on one level, then they start to become more stadium seating upwards. Various entertainers around the ship were good but we didn’t watch any of them for long. We did enjoy watching the dance classes in the atrium. Speaking of the atrium, Princess does a beautiful job in their ship atrium areas. Very attractive space. Not sure where there's gelato store; didn't see the need to pay for this. We did a $25 wine tasting in a dining room which was the first sea day, and it was enjoyable. I think it was 5 different wines along with some snacks. There was another one scheduled for later in the cruise too. Remember to use your medallion app to order one free drink onboard! People aren’t using this feature as we learned in the platinum/elites Captain’s Circle event. Only 4 of us in the whole room had redeemed our free drink and this was on day 5 or 6 already. Your cabin door also will unlock as you approach it and your photo will appear. Note that erroneous charges may appear on your bill so check it regularly. One in our party had a gift shop charge on her card and she did not buy anything there. Though it was removed when challenged, the cashier said “but I asked if you were [her name] and you said yes.” Um, shouldn’t you be asking the purchaser to verify their name and not assuming that people will be honest and say, "no, that’s not me.” So, way to go Princess cruiser who agreed to charge to someone else’s portfolio. Not nice. We LOVE the MUTS feature on Princess (and other) ships. I don’t know what it is about a movie outside under the night sky in warm weather, but we love it. We watched Judy and also Ford vs. Ferrari. We played the trivia game of 70s songs which was fun. I hope they change things up next time I play so the songs aren’t the same so it can be a challenge. Some hosts want you to switch papers to “grade,” some don’t. They did an 80s rock tune trivia later in the cruise but we arrived late to that one. Why are these scheduled at 7pm?! dinner time! Ryan was funny as host of some games, but he made cracks about not needing to switch papers to grade because we weren’t on Carnival (yet Princess is owned by Carnival Corporation). And he obviously has not read various threads on CC Princess board about people cheating at trivia, yes, on Princess. I’m in favor of trading papers—regardless of cruise line. And some of us take our trivia seriously! I do have this gripe as we arrived late to watch the answers to the “where in the world” trivia game. One of the last pictures was the Pyramids (known as Pyramids of Giza). They are in Giza, on the outskirts of Cairo, therefore Giza should be accepted as correct. Google it. Ryan said the couple who put Giza were wrong and the pyramids are in Cairo. I did later challenge him and tell him they are indeed actually in Giza, but he did not agree. So arm yourself if you’re going on Regal and join me in telling Ryan that Giza should be accepted as a correct answer—because it is! What was with all the news channels on the tv? Don’t plan to watch TNT or other channels because you won’t have the option. Some reruns like Cheers and a few The Love Boat episodes were available. Bow cam clarity was not good. We like the bow cams because we are facing aft and can then see what we’re approaching on the cam. Because we were in a S3 suite, we had access to the concierge lounge on this Royal class ship and Magdalena the concierge was wonderful. And I hope she reads this! A new suite perk for 2020 is open bar from 5-7 in the lounge! Did not know this before arriving on the ship. There are snacks all the time, and a wonderful machine to make cappuccino. We enjoyed this perk a lot. There were some yummy (and not sweet) yogurt parfaits in the concierge lounge in the morning along with muffins and donuts and other stuff that I don't recall right now. We ate suite breakfast in Sabatini’s once and it was good but if I’m going to have breakfast, I prefer to go to the buffet and pick a little of this and that. Room steward was ok. We saw that a perk for suites was shoe shine service. So my man put his shoes in the “shoe shine” bag and left it out. The shoes were returned (don’t think they ever left) with a shoe shine sponge in them to do it yourself. So if that’s their shoe shine service, should it really be on the perks list? I think not. Formal nights were Tuesday and Thursday. Lobster in the main dining rooms Thursday. Dining room attire varied. Many men did have suits on, maybe 2 tuxes. We were not in formals and we did not see anyone turned away. So just look nice and you won’t have an issue. Cruising attire has become more relaxed—just go with it. If you want to dress up, do so. Don't judge others who aren't in formals. I like that there are launderettes to do your own laundry. I prefer to do my own vs. ship washing everything in hot water. $3 per load for washer, $3 for dryer, $1.50 for detergent. You use your cruise card to choose # of loads, then a coin is dispensed to put in the washer/dryer/detergent machine. I brought a 3 oz. bottle of detergent onboard. Lotus Spa. Didn’t use massage or other services. The stunning Enclave shower pool never showered after the first afternoon…and there wasn’t a way to trip the bubbles to come on…at $149 for the week, the Enclave is not a good value. They have one dry sauna that is not very warm and 2 very similar hot steam saunas which are nice. Won’t buy it again on this ship. There was a game room and library room (all in one). Lots of books and a space to leave your own books for others to enjoy. The concierge lounge also had a games cabinet. I did occasionally smell cigarette smoke on the balcony. Especially late at night. While I mentioned it to the cabin steward, I doubt he did anything about it. Why are they still printing photos? Modern ships let you scan your card and then your photos come up on a screen and you buy digital or prints from there. Unfortunately one nice casual shot of us was not clear enough to warrant purchase. It would be smart business if you could still buy photos after your cruise; I would think some people would like this feature. We were told we could buy a memory stick sort of thing for $15 and all future digital photos would be free—not sure exactly how this works. We didn’t do it. PORTS: PORTS. Princess Cays. Please clear the beaches of some of the rocks. Wasn’t a favorite private island when I was first there 10 years ago, and still isn’t on my list of “must go back to.” Forgot my water shoes on the ship. Food was good. Plenty of loungers and shade. Tendering isn’t a favorite activity of mine even though we had priority tendering. We stayed (with the remaining maybe 5% of people) on the island until 3:30 or so, then headed to the tender, and they waited to get as many on it as possible so we headed back to the ship at probably 4:10, which I’m assuming was the last tender before the rest of the employees left on the other tender. Falmouth, Jamaica. We bought (ahead of time) a day pass at Royalton White Sands. Was a beautiful time there. Getting a taxi wasn’t too simple as they wanted to group us with others and we ended up waiting a bit. But the return taxi was there on time as requested and we were back at the port in 10 minutes or so. Grand Cayman. We have done the Stingray City tour, and also went sailing here once. So this time we were going to 7 mile beach. After tendering (joy of joys) we took a taxi to the public beach for $6 each. Was $20 for 2 chairs and an umbrella. Lovely beach. Was really perfect. Taxi’d back. We were grouped with others who wanted a 2pm return to the ship. Got good ship pix here, and also on the tender back we got great photos. We were with one of my other favorite ships, Celebrity Equinox. Also Carnival Glory which we’ve cruised on when it was home ported in NYC, and a Regent ship. Cozumel. We pre-booked Nachi Cocum. Wow, there were a lot of ships in port. We were the 6th to arrive, and Carnival Glory came in behind us. So there were good photo opportunities if you like ships. Like us. Your bags will be randomly searched as you enter Cozumel. Nachi Cocum was not too crowded and we enjoyed our time there. $18 taxi ride each way for 3 of us. Dropped our stuff off on the ship and came back out to check shopping at the port. Got a nice, blue leather bag at Rogers leather goods. They have very nice shoes, boots, bags, and belts. Meant to buy some rum cake but forgot. We left port at 10pm. Next up was a glorious day at sea to enjoy our loungers on our balcony. And we did for sure. The pool areas were crowded on sea days, as on most ships. Medallion. It should be able to locate traveling companions, but several times we tried and they weren't where it said they were. Maybe a delayed response? Debarkation is simple. We had flights from FLL so we walked off with our one suitcase around 7:30am. Didn't even need to use mobile passport--just showed them our passport. Very easy. Got Uber quickly. We enjoyed our cruise on Regal. It was relaxing and fun. Read Less
Sail Date February 2020
Had to cancel prior booking in November 2019 and not much selection on short notice. Always sailed Princess in the past. This was the second largest in their fleet with 3500+ passengers. Too many guests for my taste. Service was poor ... Read More
Had to cancel prior booking in November 2019 and not much selection on short notice. Always sailed Princess in the past. This was the second largest in their fleet with 3500+ passengers. Too many guests for my taste. Service was poor and most staff unfriendly. Head Waiter forgot it was our 50th Anniversary and we didn't get our celebration package. Very disappointing since this was the reason for the cruise. Daytime poolside activities were few and live music was missing the first three days Movie Under the Stars ran all day at max volume which made for difficult reading and no write time. Food selection in Horizon Buffet lacked American cuisine. Geared all towards all International foods. Pizza at Alfredo's Pizzeria was excellent. Catamaran Excursion to Turtle Cove was fantastic. Captain Joe and his crew were terrific. Great way to spend a few hours. This was my only cruise on Princess where I was very disappointed. All past cruises were great. Read Less
Sail Date February 2020
We had a great cruise despite a couple of small hiccups. This ship was beautiful, clean, the staff was all great and friendly all seemed very happy and eager to help. The ship had plenty of activities, all fun, the shows were great, the ... Read More
We had a great cruise despite a couple of small hiccups. This ship was beautiful, clean, the staff was all great and friendly all seemed very happy and eager to help. The ship had plenty of activities, all fun, the shows were great, the comedian was hilarious. The food was all great, plenty of selection. The main dining room was great our waiter was fantastic everyone was excellent in service. Our room was always clean, even throughout the day it was refreshed. Ship mechanical errors did cause two delays getting to two different ports. The first delay was very short but the second delay set us back 3 hours and our excursion had to be canceled. we were immediately refunded the cost of the excursion but it did put a damper on that day in port. Unfortunately mechanical issues can't be predicted but the crew was as accommodating as possible in the circumstances. one small issue with the TV not working but it was quickly resolved and we even received onboard credit as a Goodwill gesture which was very nice and appreciated. Overall a great cruise a great ship great crew and staff and we would definitely sail with Princess again. Read Less
Sail Date February 2020
Ocean now is cool for ordering beverages, but non-alcoholic drinks were limited on this. I could not use it for a non-alcoholic beer. There was no place to make any notes about order. But it is cool that your first drink delivered on ... Read More
Ocean now is cool for ordering beverages, but non-alcoholic drinks were limited on this. I could not use it for a non-alcoholic beer. There was no place to make any notes about order. But it is cool that your first drink delivered on Ocean Now (under $12) is FREE! So don't neglect checking it out. Frustration: two sisters in same stateroom. All the venues just asked stateroom number and many times put items on wrong account even when we specified clearly which account. Other random items appeared on account and I had to remove. I heard one lady saying every day 2-3 drinks appeared on their account which were not theirs, and they had the drinks package! So some glitches still on medallion. I find it helpful to use the medallion app to check daily on my account. Don't wait until the end of the cruise when you cannot remember. We went to book the Sanctuary for a sea day. I waited until boarding because I wanted to use onboard credit. MISTAKE. All sea days were full in Sanctuary. We did it one morning on a port day instead. Lovely, comfortable, quiet place to relax for only $20 for half day. That's only $5 per hour! Next time I will book before we arrive. They also have a special lunch menu, some of the best food I had onboard was here! Our excursions were both pretty lame. Clear-bottom kayaks at Princess Cay. We were in a lagoon in about one foot of water. No fish anywhere. We saw only 2 starfish and one jelly fish. I wish we had been able to be in a deeper area which actually had some fish to see! For St. Maarten our ship was so late, 3pm! We had a privately booked excursion but had to cancel because of arriving so late. So we got on the ship's "Under 2 flags" tour. Boring. Stops were a few minutes at one overlook, a few minutes at a place all the busses stopped convincing us to buy fresh ice cream (which I heard was good) which was overpriced, and 20 minutes only in Marigot at an open market where people were closing down for the day, but did stay open a bit longer for our busses. At least I got to step on the French side and got to buy a few island style dresses for my grandchildren. The Club Class dining room had excellent service. I heard so many good things about Alfredo's pizza place but was extremely disappointed. At least there was no charge for that. The only really bad and bordering on rude service I received was at the bar overlooking the back of the ship. Yes, they were busy, because it was embarkation time. But that is no excuse for rudeness. Most everyone was really nice everywhere else and really tried to do their best to give fantastic service. I would cruise on this ship again. But I wish they would have dance hosts so ladies traveling without a man could dance! Cruise ships used to do this. And they need to fix some of the glitches with the medallion. Ideally, each server can scan the medallion so 2 people sharing the stateroom do not have the problems we did. Read Less
Sail Date February 2020
We renewed our vows...so touching. Regal Princess and two other Princess ships broke the Guinness Book of World Records on Feb 11, 2020. Loved the Cruise Director, Gary Golding. Special Valentine desserts were amazing. Loved our bed, our ... Read More
We renewed our vows...so touching. Regal Princess and two other Princess ships broke the Guinness Book of World Records on Feb 11, 2020. Loved the Cruise Director, Gary Golding. Special Valentine desserts were amazing. Loved our bed, our shower...had an inside room..very comfortable. We received perfect customer service from all crew members. The Regal Princess has it all. Never felt crowded anywhere. Pool was fun. I LOVED Movies Under the Stars...Fabulous. Pizza was delicious. Food in general was delicious. Medallion worked great. Embarkation and disembarkation went perfectly. All the shows were terrific. Very professional and loved the costumes. You would really have to go some to beat the Regal Princess..it is the perfect size ship. Cabin was always clean. Ship was immaculate. Loved the casino and shopping. Photographers did a super job..I love our pictures. Many people on our cruise were booking their next cruise on Princess while we were there. Loved very single minute. The only thing we would have liked better would have been a different itinerary. We had already been to Cayman Islands and Cozumel. We chose this cruise because of the vow renewal ceremony. Did not care for Ocho Rios. THANKS PRINCESS CRUISES. Read Less
Sail Date February 2020
We thought it would be great to become part of history so we choose this World Record attempt at marriage vow renewal cruise. This was our third cruise. The first on the Royal and we were officially married on the Caribbean. Our ... Read More
We thought it would be great to become part of history so we choose this World Record attempt at marriage vow renewal cruise. This was our third cruise. The first on the Royal and we were officially married on the Caribbean. Our experience on these two cruises far exceeded our expectations. Sadly I was extremely disappointed with the Regal. We had dinner at the Crown Grill and I had to send my steak back 3 times. I requested it be cooked medium And by the time I got it back the rest of my meal was cold and my steak was no longer juicy because of all the times I had to cut it to make sure it was cooked. We went on the Ultimate ship tour and that was great. I was amazed at the magnitude of laundry operation. This tour was well worth the cost! The captain was also personable, kind and genuinely loved his job. He explained bridge operations in a way that we could easily understand. Effy had a charm bracelet promo that was poorly thought out. You had to attend an “event” to receive a charm. If you missed an event because of vow renewal, waiting to get picture with Gavin McLeod and Jill Whelan, shore excursion or dinner we were told the last day of cruise we could get the charms that we missed. This was not correct. Grudgingly Effy gave you only 2 charms that you missed. Phoebe, our shopping concierge was gone. No where to be found. We went on several excursions where we were we only allowed 15 minutes shopping. I wish this time frame was at least 30 minutes. Last but not least...it is sad that my final impression occurs on disembarkation. The staff cannot wait for you to leave. No more being nice or helpful. No come back and see us. Read Less
Sail Date February 2020
This was my ninth cruise with Princess. It is still a good value ,although, service is not the same as it was on the earlier cruises.The main dining room food was very good. The wait time between courses is a little long. Also, bar service ... Read More
This was my ninth cruise with Princess. It is still a good value ,although, service is not the same as it was on the earlier cruises.The main dining room food was very good. The wait time between courses is a little long. Also, bar service is extremely slow. It take much too long to get a drink if you are not at bar.the international cafe was excellent service as well as good food. The buffet is very large, sometimes hard to navigate.Rooms are adequate size but balcony was tiny. Room steward was excellent. In the Princess theater, you must get in there about 45 minutes before show to get a seat.we did not go on excursions as we have seen most of these islands. The embarkation process was painless and went very well, thanks to the Medallion Class we now have,Disembarkation went well also since we walk off with our luggage. If you do not want a lot of water sports or youth activities, then Princess Cruises is a good bargain. Read Less
Sail Date February 2020
We wanted to be in the Guinness world book, so great. In general, the cruise was great. The ship was kept so clean, might have the been China flu. Our cabin was kept clean and tidy. Dining was hit and miss with the beef, but, the rest of ... Read More
We wanted to be in the Guinness world book, so great. In general, the cruise was great. The ship was kept so clean, might have the been China flu. Our cabin was kept clean and tidy. Dining was hit and miss with the beef, but, the rest of the meats were good. Because we share the table we never had to wait to be seated for the anytime seating. The service was so good there was times l would have to turn my coffee cup over to stop them coming over. Another trick l used is leaving the cup half full, but, this didn't always work. The shows were great, they were better than the usual. The captain did not speak often, but when he did, he was very long winded. Gary the cruise director and the staff, Kyle, Ana, Bernardo, Rachael, Bangoni and Big Dan really made our cruise a real joy. Read Less
Sail Date February 2020
A gift to me, my love of the ocean made my boyfriend pick a very special ship it was like no other vacation I’ve ever experienced it was romantic and exciting! So many memories were made we are planning another one for the next year. ... Read More
A gift to me, my love of the ocean made my boyfriend pick a very special ship it was like no other vacation I’ve ever experienced it was romantic and exciting! So many memories were made we are planning another one for the next year. The ship is magnificent so elegant and beautiful very classy! Staff is awesome as is the entertainment and musicians Loved all the ports except one Unfortunately one of our ports, Jamaica was not such a good place to go to you walk off the ship into a parking lot full of taxis to get to the town you have to walk a half mile. I have a bad knee so we rode a taxi which cost us 30 dollars the town was run down pretty bad with traffic all over and people hanging around really depressing area we turned right around and went back to the ship like everyone else was. I feel I was gypped out of a port that was paid for that I couldn’t enjoy. Not right by the ship going there! Extremely disappointed I must say I felt sorry for the people there I hope the country helps it’s people there was nothing for tourists to do there Read Less
Sail Date February 2020
I thought it would be nice to try Princess again after all I love Carribean Princess. I wasn't impressed at all its dis organized from the start. We bought the medallion prior to we walked in hanging over our neck but we were ... Read More
I thought it would be nice to try Princess again after all I love Carribean Princess. I wasn't impressed at all its dis organized from the start. We bought the medallion prior to we walked in hanging over our neck but we were shuffled back n forth 3 times to get us check in with my mom on a wheelchair. We cruise every 4 mths we are not new nor do we like to critic. As far as show we have 2 good days out of 7. Food wise they go back and forth we the same food on different days. It's not bad we do have plenty of varieties. Staffs are not very friendly only a few that will smile and assist us. They do have plenty of staffs, they will attend us but they are just doing their jobs. Just like our room attendant He will keep the room clean but he will rushed you so he can finished what he has to do. He will tell you he has other things to do he does not like to do anything other then what he is doing. He has never smile we don't even know his name throughout the whole cruse. Just don't ask for pillows or more towels he will do it but with an attitude/expression. It's very boring in the day some of the same events in most of the cruise line but other you can at least enjoy watching with activities around. Frankly speaking I wouldn't give Regal Princess a 5 but 4.5. Read Less
Sail Date February 2020
We are elite cruisers with Princess and value the perks they provide us. This was a short cruise to celebrate our 45th Wedding Anniversary. We spent 2 nights in Long Beach at the Hilton before the cruise where Princess put us up. The ... Read More
We are elite cruisers with Princess and value the perks they provide us. This was a short cruise to celebrate our 45th Wedding Anniversary. We spent 2 nights in Long Beach at the Hilton before the cruise where Princess put us up. The first leg was to Catalina Island, 24 miles away from LA. So the ship sailed South during the night and then back North. We took the excursion on a bus up to Catalina Airport in the Sky. This was a beautiful, but bumpy, ride. We'd do this again. This excursion included a glass bottom boat ride in the harbor over a protected marine area. This we also enjoyed - but not for the glass bottom! For $5 you can buy a couple of tubes of fish food. The intent is to pour it down a shoot and hope it attracts fish to the glass area. The Captain recommended tossing food over the side and hanging out of the open window areas to watch. I don't usually bother with this kind of stuff, but I was one of the few people who bought the food. Throwing it over the side caused a feeding frenzy as fish fought at the surface for yummies. My wife put her phone on auto taking pictures per second to capture the event. I ended up giving some of the food to a couple with two young boys so that they could watch a frenzy. The next day was a day a sea. We were disappointed that there was no port talk or any other lecture. The last port was Ensenada, Mexico. Here we took an excursion to the La Bufadora, the largest marine geyser in the world.Interesting, but more interesting was the local tourist market, vibrant with colors and locals ready to deal. I'd recommend this excursion just for the market. Our Suite Cabin was great- 2 sinks! One in the shower/tub room and one in the toilet room. My wife loved that. The Concierge Room which was just down the hall from us was super. Suite passengers could go there anytime for snacks and free cocktails and wine between 4:30 and 6 PM. We ate lunch there a couple times - finger sandwiches, cheese, and crackers plus other little snacks in a quiet place. It was great to avoid the buffet with 3600 other people. Our cabin also had a wrap around deck on the port side. This is the second wrap around we've had and they are great to give you just a little better view of some things. The Singer and the Comedian provided great entertainment in the Princess Theater- get there 30 minutes early to get a seat! We used Club Class Dining for dinner after cocktails in the Concierge Room. That's anytime dining with a great menu. I had crustacean meals every night. We dined by 6 PM or so and had plenty of time to go back to our cabin to relax a minute before hiking forward to the Theater. There was always one or two couples next to us in the dining room interested in talking and we like that. I don't like the Princess Show Productions. They all- across all ships- sound the same. Almost every song sounds the same. Only the soloists break up the monotony. I don't have any idea how the ship's staff can always be so friendly. It is like they never have a bad day. Service on the ship was above par. We didn't see much of our cabin steward- but the room was refreshed the moment we left it! My wife is now researching cruises on Princess Ships with the Concierge Lounge for Suite Passengers. We already have two cruises planned in 2021. Read Less
Sail Date February 2020
Princess puts on one HELL of a show for an entire week. We cruised the Regal Princess, had 3 stops to Princess Cays, St. Thomas and St. Maarten. Everything was top quality, from the service to the food (so much to eat!!) to the ... Read More
Princess puts on one HELL of a show for an entire week. We cruised the Regal Princess, had 3 stops to Princess Cays, St. Thomas and St. Maarten. Everything was top quality, from the service to the food (so much to eat!!) to the entertainment. The balcony stateroom was very clean, and the room attendant cleaned it twice a day. The Medallion is a great part of the cruise, no cash or credit card needed, makes checking in/out such a simple process, and even opens your cabin door (no key card needed). I would recommend to anyone who is looking to be pampered for a week, no worries about anything, and enjoy a huge selection of events throughout the week, from morning to late night. Watching full length movies at night "under the stars" on the theater-sized screen on the top deck was a delightful experience. The Staff (from the stateroom attendant to the waiters in dining room) is fantastic, always pleasant and making sure we were always comfortable and taken care of. If you get a chance to sail with Princess, I give it 2 HUGE thumbs up! The Regal is more of an older-crowd (seniors/retirees) and we are in our 40's, but didn't make a difference. We still met some younger and older couples and had a great time! Read Less
Sail Date February 2020
This was my 19th cruise, second on Princess. Coming from Chicago, we arrived the prior evening in Ft. Lauderdale and stayed at the Hampton Inn on Las Olas Blvd. They have an airport shuttle til 11pm. Very clean hotel with nice ... Read More
This was my 19th cruise, second on Princess. Coming from Chicago, we arrived the prior evening in Ft. Lauderdale and stayed at the Hampton Inn on Las Olas Blvd. They have an airport shuttle til 11pm. Very clean hotel with nice breakfast assortment and pool area to relax at prior to departing for port in Ft Lauderdale. It was very cool in Ft. Lauderdale - which is par for a January or February departure. We took the hotel shuttle to the port with other hotel guests, making stops at 3 other ships. The port is still expanding, and it was very interesting and fun speaking with all the other guests on the shuttle. Saw the new Celebrity Edge in port. Embarkation was a BREEZE. We got our medallions at the check in desk, as we booked so last minute for the trip. Other than entry into our suite, and getting on and off the ship. I do not use the medallion for anything else, but love the convenience for the above reasons. Never had any issues with the medallion. The buffet the first day for lunch was AMAZING, with great selection of delicious food. The staff cheerfully brought beverages and continuously cleared used plates. That night, watching the SUPER BOWL on the pool deck Under the Stars was something I'll never forget. Very unique experience. Great Game too!! The staff brings out pads for the lounge chairs and blankets. The Ship: Very clean and nicely designed and decorated. Not a "Mega ship", but has it's own niche. Great for relaxing and just "being on vacation". Entertainment: all over the ship. The sail away party was Awesome, and dancers were very energetic!! I also enjoyed the live music all over the ship. They also had a comedian who was funny the first night, but too long the second performance. Honestly, I enjoyed putting together puzzles in the library with other passengers. There are many games to play as well. Food: Dining room. We were on dine at your own time plan. I suggest you make reservations for night time, as it can get crowded. I had some delicious meals, including calamari at lunch and lobster at dinner. I personally did not care for some of the evening menu's and a few times the waiter brought me a different meal, which were satisfying. There was no attitude from any waiter, other than to "please" the guest. Alfredo's had very delicious soups, salads, pizzas, pastas and dessert, had them all! Hot dogs by the pool is one of my favorites - Chicago style quality dogs!!! Buffet for lunch and some dinners, again, DELICOUS! I had the best freshest pasta Abbiati one evening! Even the international café served a delicious quiche type dish. (Very happy that I did not gain one pound on vacation - I spent my calories wisely and exercised as much as possible, walking the track on fitness desk - so peaceful). Fellow passengers: many from Canada, also escaping the winter. Many seniors, hardly any juniors or children. We've been on cruises on mega ships where the kids almost take over. This is a different experience. There were several passengers using walkers and wheelchairs, whom probably have enjoyed cruising as much as I have and still do, which is why they are there? As we all continue to age, I hope there are shuttles in port, to make getting to tour busses, hassle free. Ports: Princess Cays - Snorkeling, (brought our own equipment) I have not seen such CLEAR water in years!! We found a chair to the right as you exit the tender - a more quiet, less crowded area, and snorkeled among the rocks and coral for an hour before delicious BBQ lunch. After lunch walked around as others have said to the "exit", great view, but not feeling like leaving the area, we went to the other side of the cay. I must say, the pier that goes out into the water there, was a real treat. Dozens of fish if not hundreds, crabs crawling on the rocks - that's my heaven!!! People were snorkeling, and I was jealous as my husband wanted to get back to the ship to avoid the "lines". WELL, there were NO lines, instead, shaded area, water, misters and we were back on the ship, 2 1/2 hours before sailing away. NEVER again, will this happen. I lost 2 hours of precious island time, sitting in the sun, snorkeling among fish. You live and learn. (PS, I am not afraid of lines-I love chatting with others, and learning). St. Thomas - We took our first Catamaran ride ever on The VI Cat, cruise shore excursion - long walk to the catamaran, but wow- SO IMPRESSED!!! Clean, vessel, excellently maintained, and Wonderful crew!!.. They made the trip. We motored to Buck Island. Our snorkel gear was the BEST I've ever used-and upon getting into the water we spotted a Green Sea Turtle within minutes, chomping on vegetation on the ocean floor. He came up for air and the group respected his space. Next, we saw a stingray, and then snorkeled into another area to see a lot of coral and fish. We sailed back most of the way to port. They served rum and non alcoholic punch, with chips and salsa. Tyler, the guide was amazing and Joe the captain, simply the BEST. I highly recommend this trip. Keep in mind, you will be sailing in open waters and snorkeling - need to be physically fit and a good swimmer. St. Martin - we've been to this island 3 or 4 times before and decided to rent a car to have a more personalized experience. Coastal car rental, is at the port, just to the right of the Information booth. The staff was very helpful car was great. They drive on the right side of the road. We drove to Maho Beach, where there is an airport/runway adjacent to the beach. Beautiful beach, warm day, lots of tourists, and witnessed many small plane landings. We left right before a jet landed, which was ok with me. there is a restaurant, bar and bathrooms right at the beach. Next, on to lunch at Grand-Case Beach for lunch at "Rib Shack". Delicious fish with fried plantains!!! Wonderful view, right on the beach (in newly constructed portion of the restaurant) Talked with the waitress about the Hurricane - and the obvious destruction it caused. They are rebuilding the island in many parts. We saw boats that were crashed onto the land and dozens of roofs still with tarps on them (3-4 years later) with signs of new construction everywhere. She said you need to be resilient to survive such a storm. Some people sadly, just gave up. (don't know what I would do, but have an idea) Next, on to beautiful Orient Beach, which we've been to before. It was a very windy day, but still warm enough to bask in the sun, and feel the sand in your feet (another vacation goal of mine). Lastly back to town, to St. Phillipsburg, Great Bay Beach to shop at the market, and shops including Guavaberry. I needed a new shaker of Old Man St. Martin seasoning,Island Garlic Lemon Herb. Using it, always brings travel and adventure to mind! Although we had a map, it was easier to navigate with GPS. Lovely day in St. Martin between the warm ocean breeze, people and on our own to explore. On an earlier trip I did the America's Cup Regatta race, and was made Captain of the Canada 2 vessel. That was also an amazing, once in a lifetime experience. So, I was concerned with only 3 ports on this itinerary, that we may not get enough time for New "Experiences". Thankfully, the weather and winds cooperated and we were able to make all 3 ports as scheduled. This does not always happen while cruising - as changes may (and have) occurred. The sea days where the weather was nice was relaxing. The last day was cool and windy, and made being on pool deck, not so fun. The walking/jogging path is very nice on the upper deck in the back of the ship. Disembarkation was a breeze. We also booked the 2 1/2 hour Everglades trip from the ship, and met in the theatre that morning for our shore excursion. Our luggage was in the designated place and we got through customs and of the terminal in a few minutes. It was a bit of a walk to the bus for our tour. While on the tour bus, we learned our flight home that afternoon was cancelled, and we could not return home until the next day. Most of the Airboat ride, I was on the phone with the airlines. The airboat engine was very loud, potentially scaring away any wildlife. When they shut off the engine I loved the peacefulness of the everglades. I plan to return to the Everglades National Park on my next trip to Florida, to immerse myself into nature and it's surroundings. Saw some birds and fish and the alligator show was ok and, thankfully, uneventful. I'd hate to see a guy or gal get hurt, putting their hands/face near the gators mouth. Was able to Uber down to Miami and spent the unplanned afternoon on South Beach, mainly "people watching". It got very cool and windy, but that did not stop the stream of folks strutting their stuff. Fun to watch. We had dinner at "Social" on Ocean Drive, had some delicious fajitas and steak tacos. An unexpected end to our vacation. Booked a room last minute at the Hampton East Airport, Miami. Great room, good breakfast and free shuttle in the am to the airport. Our trip insurance we bought through Princess has reimbursed us for the hotel and dinner, but not transportation from Ft. Lauderdale to Miami. Be happy, be adventurous, even if only trying a new dish on the menu-you're on vacation!! Princess encourages you to speak up if you have an issue, and they seem to try very hard to give us a great experience. We had a nice trip and we enjoyed the Regal Princess Very much. We definitely plan to cruise again. This time, hopefully in enough time to get a balcony suite! Read Less
Sail Date February 2020
We enjoy the Princess experience. We completed two, one week, back-to-back East/West Caribbean Cruises. Fort Lauderdale is easy to get to and the port handles multiple ships well. Embarkation using the pre-programmed Medallion went ... Read More
We enjoy the Princess experience. We completed two, one week, back-to-back East/West Caribbean Cruises. Fort Lauderdale is easy to get to and the port handles multiple ships well. Embarkation using the pre-programmed Medallion went exceedingly well. Disembarkation went very well too. They're very well-organized. Very quick and easy! We feel that they are an exceptional choice in cruising and will continue sailing with them. The Regal is not a mega ship. It's large, but still easy to get around. Our cabin was clean and neat. Joey, our steward, was very good at his job. We were pleased that the shower was larger than what we've experienced in the past. Joey was always friendly and called us by name. Exceptional service! We like traditional dining and having the same, expert waiters each evening. Our table for two was off on its own, exactly as we like. Menu items were varied and our choices were tasty and prepared to our liking. Shout out to Mark and Jonathan...you guys are the best! Your service was exceptional. Kudos too, to head waiter, Daniel! Though we didn't participate too much, the entertainment and activities were varied and plentiful. Those we chose were very good and we had fun. Shore excursions we chose were fun, especially the catamaran to St. John out of St. Thomas, the raft trip down the Martha Brae in Ocho Rios, and the Chocolate Seaside Workshop, tasting and wine pairing in Cozumel Overall, we enjoy cruising with Princess. Their service is exceptional. Our next cruise will be Platinum level. We enjoyed this cruise so much we've already booked our next cruise after only being home a week! Read Less
Sail Date February 2020
Regal Princess Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 4.1
Entertainment 4.0 4.0
Public Rooms 4.0 4.4
Fitness & Recreation 4.0 N/A
Family 4.0 4.0
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 4.0 4.3
Value for Money 4.0 N/A

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