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570 Celestyal Majesty Cruise Reviews

What a great cruise, 5 star staff , all willing to help. As has been said by many before this is not a new ship, but it does have character. We stayed in 924, the so called NOISY ROOM, never heard a thing. Extremely clean and clean towels ... Read More
What a great cruise, 5 star staff , all willing to help. As has been said by many before this is not a new ship, but it does have character. We stayed in 924, the so called NOISY ROOM, never heard a thing. Extremely clean and clean towels every day. First class entertainment from the team and the free drink package was a plus. The rendezvous bar with great male singer and guitar player was my favourite place at night. My favourite restaurant was the 7 seas...great service and food, as much as you wanted. My friends who came with my wife and I the wife was celiac, this was no problem on board for the seven seas restaurant as there was a good choice. Great choice for dinner and breakfast. We went ashore at every stop, my favourite was Calvi in Corsica and florence (no1) which is so beautiful. I will be back on board again Read Less
Sail Date May 2016
Picked Thomson cruises as it is always difficult to get a flight with other companies as living in the NE. Found flight, ship, staff, entertainment and food excellent from start to finish. My young grandson and family members ... Read More
Picked Thomson cruises as it is always difficult to get a flight with other companies as living in the NE. Found flight, ship, staff, entertainment and food excellent from start to finish. My young grandson and family members thoroughly enjoyed the port of calls and the friendly staff who organised everything to a tee both on and off the ship. After bringing up my family on holidays to Pontins years ago, the experience of cruising with Thomson''s and their competitors, visiting a different location every day is to be appreciated. Complainers I find never congratulate good experiences, but are quick to complain at the least bit thing. I wonder what the food complainers eat at home, must be to a very exceptional standard, or not. Enjoy the experience, speak to fellow passengers, and be respectful to the overworked, possibly underpaid staff who spend a long time away from their families Read Less
Sail Date May 2016
This was mine and my husband's first ever cruise. One of the reasons we chose Thomson was because we felt it suited our needs of an informal and all inclusive package i.e tips, flights, transfers, food and drinks. The price we paid ... Read More
This was mine and my husband's first ever cruise. One of the reasons we chose Thomson was because we felt it suited our needs of an informal and all inclusive package i.e tips, flights, transfers, food and drinks. The price we paid for our cruise (Mediterranean Medley) was £642pp which included adding on the all inclusive drinks package and upgrading to an outside cabin. Our room was 314 (deck 3) and we were so delighted with the size of the window (nice big square one and not a small round one as expected). Our cabin was just off stairwell c and was in a great location as we only had to get in our lift to go up to deck 10 and go to the bar for a drink or to the buffet for a snack to take back down to our room. Deck 3 was perfect also because getting on and off the ship to go out was on deck 2 and just down the corridor and down one deck. Cabin - Our cabin although was a standard size and on the small side was perfect for the 2 of us and we did not feel confined at all. The beds were lovely memory foam mattresses, we had a tv which although did not have many channels apart from sky news, a crime program channel, music channels, a channel about emergency evacuation, a channel about excursions and on ship facilities, there was also two channels for movies the ship put on (ask at reception and you can ask for a tv guide for the movies). we also had a well equipped bathroom with sink, toilet and shower with shower gel and shampoo dispenser. the flow on the shower was great! Arrival - On the day we arrived we got to the airport approx 40 mins late as our flight was late leaving the UK, once we had collected our luggage the Thomson rep was in the airport directing us to the coaches outside. once on the coach we were given an information leaflet about what would happen once we reach the port terminal. when we went in the terminal we were given an envelop with our name on which had our cabin number in and our boarding passes (credit cards which are used as door keys and for any expenses on the ship). We had to have our picture taken and give a debit or credit card number to pay for any expenses on the ship. We then went onto the ship and got took to our cabin. within 30mins our luggage was bought to us. On our bed was the first edition of 'cruise news' which gave us an itinerary of entertainment what was due on for the rest of the day, what times the restaurants were open etc each night we were given one for the following day. We arrived at 3pm and at 4pm there was a tour of the ship which we went on. we then chilled until 7pm and then had dinner. the muster (emergency drill) was scheduled for 7.45pm this is where you have to put on your life jacket and go to the area of the ship they send you to and listen to the emergency evacuation procedure (takes no more than 15mins). We then went onto the evening entertainment at 8.30pm which is also repeated at 10.30pm depending on what time you wish to eat your evening meal. at 11pm we were due to set sale so went up to deck 10 where the pool is for a sail away party with the entertainment staff. Restaurant - There are 2 buffet style restaurants, 2 sit down waiter service restaurants (included in the cruise package) and 1 A La Carte restaurant (which charges £19.95 pp for a 6 course meal including lobster etc). You could also choose to pay a supplement in the sit down restaurants for the likes of lobster or steak if you preferred. Food - was amazing and completely on the go all the time apart from 1am-7am. All the meals can be eaten in the buffet at self serve, breakfast is served in the waiter service restaurant but is also buffet style, lunch and dinner is served in all restaurants and then from 11pm-1pm further burgers, hotdogs, chips and other foods are served in one of the buffets for a late night buffet. As well as these eateries there were 2 food stations on deck 10 by the pool which served an egg station and a waffles and pancake station in the mornings and for lunch served jacket potatoes or filled pittas, and on other days they did a bbq, thai noodles and one evening a chocolate fountain by reception with beautifully carved fruit. Ports - Our ports included Villefranche, Livorno, Calvi, Marsielle and Barcelona. We did not do any excursions and chose to research public transport and travel to the likes of Monte Carlo and Pisa by bus/train. getting off at each port were tourist guides arranged by Thomson to give you advice on local transport and the easiest way to get to places of interest. Expenses on the ship - all expenses on the ship are in pound stirling. everything you pay for extra i.e in the shop or if you are not on a drinks package (and premium drinks if you are on the drinks package) are all charged to your room card and a statement is given to you mid week which is paid for and then a statement is given to you on your last day. If you chose not to give a card number you can give £200 cash for reception to hold back or you can simple pay off your room fees anytime during the week by euros or pound stirling. Photos - there is an inhouse photographer and videographer who go around the ship taking your pictures. there is no obligation to buy these photos. we did choose to take up an offer of 3 photos get 2 free which were £44 plus magnets and keyrings are just £2. Staff -The staff are fantastic. Nothing is too much trouble and you can tell it is a joy of theirs to serve you. If you are sat down without a drink even in the buffet areas the bar staff are to come and take a drink order from you immediately and like wise in the sit down restaurant the waiter with get a drink waiter to come to your table immediately to take your drinks order. Every member of staff we walked passed in the corridors said good morning or afternoon. At the end of the holiday you are asked to refer 4 members of staff whom you thought went the extra mile so they could be awarded by their manager as well as 1 whom you thought maybe did not do so well (we couldnt think of 1 person) Entertainment. The ship has an entertainment team which are extremely highly skilled entertainers who sung the likes of andrew lloyd webber and tim rice, westend shows, music from africa i.e the lion king etc and abba. we were able to see the talent skills of other staff on the ship, and of course met the captain and the head of departments. there are also 2 small inhouse bands as well as a individual singer and a UK special guest. for us it was a scottish comedian called Anthony Scott. Captains dinner. on the first night we got an invitation inviting us to the next nights event. We were put on the later seating which was at 7.30pm (first seating was 6.30pm). This was a lovely evening which was proved as formal or informal as you wished. My husband wore a shirt and pair of black trousers and i wore a smart pair of black trousers and black and white top, lots of people wore similar and then others wore full suits and ball gowns. This night is of course optional. We had our photo taken with and without the captain and went into the entertainment hall. The captain then introduced us to the head of departments. we then went into one of the sitdown restaurants for our evening meal. 3 of the waiters have formed their own little band so performed a song and there was a great atmosphere in the room. Leaving - The day before we were due to go home we were given an itinerary of the times the coaches were coming to collect everyone to take them back to the airport. Our coach was coming at 10am. We were asked to put our suitcases outside our cabin door by 1.30am the morning of departure. We then had to make sure we had a simple over night bag with our change of clothes and toiletries. we had to vacate the room at 8am so chose this time to go for breakfast and then had an hour to sit and wait for our coach to arrive. we then went into the terminal and found our luggage which gave us the opportunity to put our over night things in the suitcase. we took our cases to the coach, once on the coach a Thomson rep came and said goodbye which i thought was lovely and personal. All in all this holiday was fantastic value for money. when we usually go abroad for just 5-6 nights we pay £1,500 for half board but for just £1300 we got accommodation, food, drink, entertainment and 4 different destinations all in 1 holiday! Read Less
Sail Date May 2016
This was our first cruise so did not know what to expect, we were very pleased with everything about the cruise, from the moment we stepped on the ship, we had a basic inside cabin which was small but very sufficient for what we needed, ... Read More
This was our first cruise so did not know what to expect, we were very pleased with everything about the cruise, from the moment we stepped on the ship, we had a basic inside cabin which was small but very sufficient for what we needed, there is a safe in the cabin which you pay 15.00 English pounds for the week non refundable so this was a good idea, you are issued a boarding card when you arrive which you have to show everytime you leave the ship and then when you board for security reasons, also when you order drinks on the ship, their is a shop on board selling basic things and clothes but could be a bit pricey. We paid for our drinks package up front which is better to do as it saved us quite a bit of money, you can do this on the ship but its a lot more money, you can book excursions before you go or you can book these on the ship, we only booked the Florence+ Pisa tour as this was an hour and a half bus transfer into Florence then another 1hr approx to Pisa, you can do the trips on your own steam. Also if you are in a wheelchair or have walking difficulties some of the tours were tender to shore which was on a little boat which did not provide any kind of disability requests so just check before you book on those, The staff were all very friendly our cleaning staff were fabulous and kept the room lovely and clean, there was a lot of choice with food you could either go to the buffet or there were 2 restaurants where you were served on you paid for and the other you did not, always food on all day afternoon tea was also provided. We were off the ship most days so did not get to sit by the pool area or on deck that much but we were very pleased with the cruise, you have to register a debit or credit card when you first arrive for any purchases made on the cruise you can either pay this up as you go along with English or Euro or you can leave it to your final bill and they take if off your card. Will definately be going on another cruise the Thomson staff were very helpful and friendly, the shows were mainly singing but still very enjoyable. Read Less
Sail Date May 2016
Well after reading some of the negative reviews I thought I'd add a positive review. Don't believe all you read from the moaners!! This was our first cruise and I can safely say it won't be our last!! We went on with an open ... Read More
Well after reading some of the negative reviews I thought I'd add a positive review. Don't believe all you read from the moaners!! This was our first cruise and I can safely say it won't be our last!! We went on with an open mind and wasn't disappointed. The moaners going on about the food all I can say we never had a bad meal and if you couldn't find something you liked then there's something wrong with you. The drinks package worked out a bargain for us!! The room was spotless the bathroom was only a small pod but hell I don't go on holiday to sit in my room/cabin. The staff on board bent over backwards to help and always had happy smiling faces. We did one excursion in Madeira and found this good value for money, our other stops we did our own thing and found information regarding each stop via the cruise news delivered to the cabin daily very informative. We never really went to see any shows but never heard any bad reviews, instead we choose to go to the Royal observatory bar or the Monte Carlo casino and have a little flutter on the roulette. Our embarkation and disembarkation went very smoothly. Generally if anything the only downfall to the trip was the odd few passengers who spoke to staff like they were dirt and disrespected them. If people read ittinaries and descriptions better then maybe they'd have less to moan about!! Fantastic holiday had!!! Read Less
Sail Date April 2016
I seriously think I must of been on a completely different cruise ship to some of the reviews bellow. If fact one of the below sounds like the person who we had the misfortune of sitting with on the last night. If all the others had been ... Read More
I seriously think I must of been on a completely different cruise ship to some of the reviews bellow. If fact one of the below sounds like the person who we had the misfortune of sitting with on the last night. If all the others had been as stuck up and arrogant as they were , we would of had very miserable meals. Luckily all the other dinners we had the pleasure to sit with didn't moan and complain from the moment they sat down. Quite the opposite , full of praise for the Majesty and staff. We seriously couldn't complain about one thing on our cruise ( well except the snobs we sat with on the last night :) ) Our whole trip was perfect. Cabin was lovely and kept spotlessly clean and tidy the whole time by our wonderful cabin stewards Flor and Mark. We loved the towel art , in fact they took time too to arrange the teddies we bought along the way , in a comical way. EVERY SINGLE MEMBER OF STAFF were at all times plesent and helpful , addressing us with Mam or Sir , which I did not expect. The food was plentiful and presented was and tasted absolutely fine. As for the drinks package , there was absolutely nothing wrong with it , there was plenty of choice of beers , spirits and wine , the cocktails were yummy. The bar stewards always made us laugh and by the end knew our names and fav tipple for the time of the day. We were doing the trip in memory of my mum and dad , and the social host went out of his way to let us have a private venue we could meet with the friends we had made on social media. I am into musical theatre as I have all my life . I think the one that stated it was dire had forgotten to take his sunglasses off. Apart from the few people unpleasant people we had the misfortune to meet , EVERYONE ELSE COULDNT fault the majesty at all. In fact many of them had travelled many times on Majesty before and will again. We had the most perfect , memorable holiday ever , and we will returm. Read Less
Sail Date April 2016
Have just returned from the Colourful Coasts cruise from Tenerife. This was the best option for us as we wanted to fly from Bristol - daughter, son in law and granddaughter were coming by ferry to me in Bristol from their home in ... Read More
Have just returned from the Colourful Coasts cruise from Tenerife. This was the best option for us as we wanted to fly from Bristol - daughter, son in law and granddaughter were coming by ferry to me in Bristol from their home in Southern Ireland. This was their first cruise but I have travelled extensively with other cruise lines (Princess, RCI, MSC and NCL). The flight was very good and arrived in Tenerife around 7 pm, the transfer to the cruise terminal took 40 mins and check-in went very smoothly, we were in our cabins within twenty minutes and our luggage arrived very soon afterward. We had booked two Inside Plus Cabins on Deck 4 (4058 and 4060). They were very spacious with plenty of drawer space, two wardrobes, a fridge, TV and safe (fee payable for this!) and the bathroom, although small was adequate for our needs. Having caught a glimpse of Outside Cabins opposite us we felt they were no bigger than our cabins, the only difference being the window. Our cabin steward, Julius, was such a cheerful chap, always smiling and happy and he kept the cabins spotless through the cruise. FOOD & DRINK - we could not fault the food. Everything was nicely presented, served hot and there was always plenty of choice. Son in law has to follow a dairy and gluten free diet but this posed no problem. Each day the Head Waiter would go through the menu with him and his choices of food were cooked according to his dietary requirements. Breakfast was Buffet style in the dining room with the waiters on hand to serve fruit juice, tea/coffee and take special orders (poached eggs, omelettes etc) and they always had the gluten free toast and soya milk ready for son in law more or less as soon as he sat down. We mostly ate in the Seven Seas Restaurant where all the waiters were efficient and most helpful. We did have lunch on occasion in the Piazza San Marco - plenty of choice and nicely cooked. Afternoon tea in the Café Royal was very tempting with varies sandwiches, cakes and pastries - not too good for the waistline though! We decided against the Drinks Package as we are not big drinkers and we thought it rather expensive (it would have worked out at £746 for the four of us as we missed out on the drinks promotion which those booking far in advance were offered). We did however have the Wine Package (7 bottles) and this proved to be a good option along with the Water Package. We opted for the Cocktail of the Day which was £3.95 and granddaughter enjoyed the Mocktails (felt very grown up) ENTERTAINMENT - I have seen a lot of entertainment on the cruises I have taken but I have to say that the entertainment on Majesty was by far the best I have ever seen. The team are so talented in their song and dance routines and they work so hard in producing a different show each evening (two performances of each). The entertainment staff around the ship also worked hard in making sure everyone had something to so and enjoyed throughout the day. Shep the Cruise Director went out of his way to make sure everyone was entertained. The comedian on board (Steve Walls) was very good and he worked hard too. At other venues around the ship there were good acts too - something to suit all tastes. My granddaughter loves Lyrical Dance and Ballet and had hoped to go to the Stage School which is advertised in the brochures as being on all ships. I could not book this on line so the travel agent advised enquiring on board. I saw Shep the Cruise Director whilst waiting for the lift one evening, mentioned this to him and was told it is not on the schedule. He said he hoped granddaughter was not too disappointed but asked for her cabin number. The next morning there was a letter in the cabin inviting Jennifer to join the team at their show rehearsal. She was able to meet the team, go backstage to see all the costumes etc and she even had the chance to join in their warm up session and have a dance with them. As you can imagine Jennifer was so excited and she spent a lovely two hours with the show cast. Shep certainly went out of his way to make one little girl very happy - he could easily have done nothing putting it down to bad luck that the Stage School was not operating but all credit to him for such a kind gesture. FACILITIES ON BOARD - The pool deck was always clean and tidy. The pools were very cold so the hot tubs were preferred! There were plenty of sun beds and room on deck even on the sea day. All bars and lounges were comfortable and the waiters efficient - no long waits for drinks to be served. Son in Law went to the Gym on a few occasions and was pleased with facilities there WiFii on board was very expensive - waited until ashore when there was often somewhere with free internet connections available. All washrooms were kept spotless and hygiene procedures observed with staff member waiting at entrances to dining venues with hand sanitizers. Reception staff helpful and courteous at all times. In general all staff very friendly and they would always greet you if they met you around the ship. Photos - My daughter arranged a private photo shoot as we wanted some nice family group photos. There were some 80 photos taken at various places around the ship and we whittled these down to 20 and are very pleased with the result which we have on CD so will be able to make our own copies. The formal night photos were also very good and reasonably priced. The Spa - I enjoyed a body massage which lasted for just over an hour. The gentleman who did this (Vipin) was excellent and I felt so relaxed afterwards. There was no hard sell at the end of the session (unlike some cruise line spas) and was reasonably priced at £69. EXCURSIONS - In Santa de La Cruiz Palma we did not have a very long stay in port so we decided to take the Thomson 's Little Train Tour. This was excellent value at £10 each and the train took us all around the town. A nice way to see the sights with time to stop at various places for photo taking without being rushed. Madeira - We had pre-booked a private tour with Daniel Madeira Taxis. Daniel arranged the tour to tie in with all we wanted to see. He met us on the dockside at 8.15 a.m. and our first stop was at the market where we saw all the fish, the array of fruit and veg and the lovely flowers. We then drove to Pico dos Bercilos where high up in the hills we had some great views of Funchal below us. Our next stop was Eira do Serrado (Nuns Valley) - breath-taking scenery. The tiny fishing village of Camara de Lobos was where Sir Winston Churchill found inspiration for his painting. We wandered around the narrow cobbled streets and had a coffee along with limpets (very tasty). Our tour then took us to Caba Girao - a 580m high seacliff with the glass bottom Skywalk (not for the faint-hearted!). We then drove to Garajau to see the Christ the King Statue. The scenery all day was breath-taking. We also visited a distillery where we sampled and purchased some Madeira wine and some Poncha (made from honey, rum, lemon and passion fruit). At our lunch stop high in the hills we had Black Scabbard (a local fish) which was served with hot bananas, all cooked over a huge barbecue grill - absolutely delicious. Our tour ended at 4.30 pm in Monte where Daniel left us to wander around. We took the cable car down to Funchal and has some time there before making our own way back to the ship. We had a fantastic day out with Daniel and he gave us a great insight into Madeira and at Euros 140 for the four of us was excellent value - the ship's tours would not have covered the sights we saw and would have been so much more expensive. If you visit Madeira then do get Daniel to be your guide - far nicer travelling in a 7 seater Mercedes than being herded on and off a coach with some 50 others! Agadir - Daughter, son in law and granddaughter chose to have some exercise and they booked the Bike Tour (some 30 bikes are stored on board and the guide provides each rider with a helmet, rucksack, a snack and a drink. It was a 15 mile ride but was at an easy pace on level ground. The three of them had a great time but I think Jennifer was a little tired some the end. I took the opportunity to visit the spa which I thoroughly enjoyed, Lanzarote - Son in law has visited here twice before so again he took the Bike Tour - 18 miles this time and it was a little bit more testing but he coped well. The three of us went on the Volcano and Fire Mountain trip which included a camel ride around the crater. It was a most enjoyable tour and we were able to relax on board on our return. Gran Canaria - We took the HOHO bus and visited places of interest en route. The Cathedral was lovely and we enjoyed walking around the narrow streets. It was nice too to walk along the sea front back to the ship. Tenerife - Our flight home was not until 8pm so we paid for a cabin for our use on this last day (this is where we saw just how tiny the Standard cabins are!) I have been to Tenerife several times before so decided to relax on board whilst the others wandered into town for a little sightseeing and last minute shopping. Our coach transfer was at 4.30 pm and the flight home went smoothly but it was a shock arriving back in Bristol at 1a.m. to the cold, damp weather having left temperatures of 26C on average. I fail to see why some people have given Majesty such bad reviews. Yes, it is an older ship and does not have any of the water parks, the climbing walls and such like but it is kept immaculate and being a smaller ship the staff have time for the passengers. If you want a small, friendly ship with good facilities, great staff and value for money then give Majesty a try. I would certainly cruise with Thomson again. Read Less
Sail Date March 2016
Let me first give you some background about us, both my wife and myself have cruised around the Carribean and the Med' on 5 star+ cruise ships and stopped in the some of the best hotels in the world, we are not snobby but do enjoy the ... Read More
Let me first give you some background about us, both my wife and myself have cruised around the Carribean and the Med' on 5 star+ cruise ships and stopped in the some of the best hotels in the world, we are not snobby but do enjoy the finer things in life. That said we have just returned from a last minute booking 7 day cruise around the Canaries on Thomson Majesty in a outside plus cabin the total cost with a flight seat upgrades, extra baggage and a drinks package was £1,500 !!! was it worth it? It certainly was one of the best holidays we have had in along time, yes the ship is "tired" but it is immaculate, every thing is functional. The staff are excellent, especially Bernard, Geny and Malanio in the 7 seas dining room, the entertainment team were the most professional we have seen anywhere! Now the food, was it good yes it was, some complained that the food in the buffet style eateries looked like slop, was cold and generally poor, I feel that food on a buffet does not generally look too appetising and when you have served yourself, carried it to your tablet and started to eat it it will have cooled down considerably! Why go there? The waiter service dining rooms delivered a 5 course first class meal that is HOT! to your table! with crisp white table cloths, musical entertainment and a full drinks service. The food at all the outlets during the day was excellent and varied. Now the cabins, we upgraded to an Outside plus cabin as opposed to just an outside cabin, it was well worth the upgrade (not much more) you get extra floor space, a fridge and extra wardrobe space, we had cabin no.659 deck 6 a perfect location. Would we go again? definitely! Would recommend the ship? definitely! Only niggle, the drinks package included every drink except some speciality drinks, but not water! So we could have a pint of lager @ £3.70 at no extra charge but had to pay £1.20 for a bottle of water for the kettle etc. it doesn't make sense. If this is, or is to be your first cruise do not think that all cruises/ships are like this, it's a budget cruise on a small ship, more like a 3* plus hotel on water unlike the big cruise line ship but don't let this put you off. Read Less
Sail Date March 2016
Just returned back from the colourful coast on the majesty. The whole experience right from the flight to the cruise was out of this world. This was my first cruise, and I was a solo traveller, the flight was smooth and just about on time, ... Read More
Just returned back from the colourful coast on the majesty. The whole experience right from the flight to the cruise was out of this world. This was my first cruise, and I was a solo traveller, the flight was smooth and just about on time, but that was ok. The check in process was very easy, and ran like clock work. My cabin was on deck 6, mid ship located just by the on board casino, which was an ideal location as it was near the main entertainment venue. in terms on cabin size and layout, it was basic but it was well equipped for the cruise, the bathroom/toilet was a bit small, but I managed. The activities ranged from day to day, Christina and chewy was amazing in the entertainment that they supplied. Sail away party was amazing, I didn't do a lot of the shore excursions, but the ones that I did do was amazing, all the guides that Thomson used had a good understanding of English, and was able to answer any questions that was thrown at them, and the level of information and background about the ports that we visited was really in depth. Dining wise food was amazing there was always some think on the menu that someone could enjoy. If you didn't feel like having a 3 course meal in one of the 2 restaurants, then you could always visit deck 10 where there was a buffet service which ran until 1am. In terms of evening entertainment, I have never seen such fantastic shows, that got the whole family clapping singing and dancing along. it ranged from theatre shows in the jubilee lounge, or maybe a quiz/ trivia show is more your style then visit the royal firework lounge. Overall I would recommend cruising with Thomson a must. I am all ready thinking about my next cruise with Thomson, looking into doing a longer cruise and cruising around the Caribbean Read Less
Sail Date March 2016
Our first cruise. My wife has always wanted to go on a cruise, I prefer to keep my feet on terra firm's, boots on and walking especially in Madeira. This holiday offered both, a cruise for my wife and a visit to my favourite place. ... Read More
Our first cruise. My wife has always wanted to go on a cruise, I prefer to keep my feet on terra firm's, boots on and walking especially in Madeira. This holiday offered both, a cruise for my wife and a visit to my favourite place. The cruise was also booked as our silver wedding present to ourselves. From the out set the holiday was a dream, seamless transfers, easy embarking, shown to a good sized, clean cabin. A walk around the ship revealed a host of bars and restaurants, we never got bored with the food and ate in a different place every night, sure it was crowded at times but if you adjust your schedule a little you could always find a seat. We enjoyed all of our stops despite the weather, but the stand out feature of this ship is the crew. I can't fault a single one, I'm a miserable old so and so, but you couldn't help smile with them, their work ethic is superb and they truly don't stop until you do. Special shouts to our stewards Nerico and Made and Helen Kurver (a gracious host at the Captains Table). The crew made our anniversary a special event that my wife and I will never forget. I thank you and recommend the ship to all in the highest possible terms. Read Less
Sail Date March 2016
As first timers on a cruise after reading some of the reviews on here we were worried about going but I really do not understand why people complain. The ship itself was lovely( but I do appreciate we have nothing to compare it too as ... Read More
As first timers on a cruise after reading some of the reviews on here we were worried about going but I really do not understand why people complain. The ship itself was lovely( but I do appreciate we have nothing to compare it too as this was our first time), we had an outside plus cabin on deck 4 and we were very surprised at the amount of space we did have. The beds are comfortable and there is a lot of storage. We had no issues with the bathroom, everything worked as it should. The food on board was brilliant. We ate in the seven seas restaurant twice but preferred the self service in the piazza San Marco buffet restaurant. The food was always hot and of very good quality. All of the Thompson crew on board are fabulous, the reviews that have said that they are all miserable, well I think must have been on a different ship. Everyone greeted you with a chirpy good morning/afternoon and were always happy to help/ answer questions when required. The bar staff in all areas were brilliant, as soon as you were nearing the bottom of the glass you would be asked if you would like another. The Thomson entertainment team were fabulous putting on excellent shows. The ship was a bit rocky on a couple of occasions causing a few sea sickness issues but you do get used to it. The only thing that would have made our holiday better would have been for the weather to have been better but that's one of those things. It was a bit brisk sat outside some of the time. We visited some lovely ports especially Funchal in Maderia but we did feel that Thomson do overcharge on their excursions, £22 for a transfer to the beach seemed very expensive to us, we made our own way around. Overall we had a lovely time and will definitely cruise with Thomson again, don't be put off by the negative reviews on here. Read Less
Sail Date March 2016
Read a few bad reviews prior to my first ever experience of cruising.What a load of rubbish,If you are a snob,or pompous like formal nights every night then this is not the ship for you.If you like being looked after by really friendly ... Read More
Read a few bad reviews prior to my first ever experience of cruising.What a load of rubbish,If you are a snob,or pompous like formal nights every night then this is not the ship for you.If you like being looked after by really friendly hard working staff who go that extra mile to ensure you enjoy every minute of your cruise then read on. Let's start with the entertainment team,they put on 1st class shows most nights,also make sure your days on board are fun packed,spend hours rehearsing,and still take the time to mix at the end of a long day. Restaurant staff,if you are eating in the buffet restaurant or either of the fine dining restaurants then nothing is to much trouble and they make make every effort to get to to know everyone by name and ensure you food is served hot. The bar staff,you don't really see much of the people behind the bar,this is because the staff waiting on are super efficient,they get to know your drinks always serve you with a smile,and even though they have to clean and polish everything after you have gone to bed still great you with a lovely smile next morning. Cabin stewards,greet you with a smile every morning,ensure your cabin is spotless every day.Turn you bed down every evening,put a big smile on your face with the animals made with the towels,and I had no issue leaving money lying around and felt I could totally trust them and that is a lovely feeling. In conclusion I am sorry that the majesty is leaving the Thomson fleet but if you get chance to sail on the old girl before she leaves go for it you will love it. Read Less
Sail Date February 2016
Having read these reviews extensively prior to taking this cruise, I really do think they say more about the reviewers than the cruises themselves. For the price paid, I do think that this cruise represented outstanding value, and as ... Read More
Having read these reviews extensively prior to taking this cruise, I really do think they say more about the reviewers than the cruises themselves. For the price paid, I do think that this cruise represented outstanding value, and as such provided a really excellent experience. For sure, the ship lacks the glamour and glitz of much younger sisters, so for example the bathroom was in poor condition and needed regrouting/modernising. But then the ship is perfectly comfortable, spotlessley clean, and has the advantage of a compactness and informality which allows for a very relaxed ambience and friendliness amongst both the staff and fellow passengers. I'm quite sure you could pay considerably more and find a cruise with uber gourmet food which would challenge the palate (and the wasteline/coronary arteries), but the quality of variety of the food in both restaurants/buffets was entirely adequate, and that's considering the fact that I'm a fussy eater. I always enjoyed my meals, it was plentiful and tasty, and the staff always obliging and keen to please their passengers' diets. I very much doubt you will find any better entertainment on other cruises, the guest acts were (on my opinion) far superior to the winners of TV talent finals, and the resident entertainers were consistantly of a very high standard. The variety of acts, including comedy, made for really enjoyable evenings, and if you wanted it a bit quieter there are very comfortable places to enjoy a quiet drink. Management of all activities, embarkation/disembarkation/trips were sleek/professional, I really couldn't fault it. Travelling from Agadir to Lanzarote was rather rough, but we can't blame Thomson for the stormy Atlantic, and if you want a smoother ride you'd probably need the larger ships and a calmer ocean, or just simply don't go on a cruise. On occasion I saw some customers complaining at reception around some or other issue which I thought sounded rather petty, it seemed to me that they wanted to enjoy scoring points over a receptionist too polite to argue. If you want to visit some intersting places in the sun, meet some fun people, enjoy good food and excellent entertainment, then pack your glass half full in your suitcase and be prepared for a great value break!! Read Less
Sail Date February 2016
Having read previous reviews, like others I was apprehensive about our holiday, however I worried needlessly. We had a great time. Transfer from the airport was approx 50 mins, embarkation was seamless, took about 20 mins to get to our ... Read More
Having read previous reviews, like others I was apprehensive about our holiday, however I worried needlessly. We had a great time. Transfer from the airport was approx 50 mins, embarkation was seamless, took about 20 mins to get to our cabin and our luggage arrived shortly after, delivered by our very attentive and helpful cabin steward. The cabins are small, but there is adequate storage space and the beds are very comfortable. The cabin stewards to a sterling job, making up your cabin in the morning and turning down your bed at night. We were always keen to see what creation he had made with the towels! The 'Cruise News' is delivered at night and details information about the port and what's on the following day. The food was lovely, we chose to eat mainly in the Seven Seas or Four Seasons restaurants. It is waiter service in these for lunch and dinner. Breakfast was buffet style and there was a good choice and standard of food. We had booked the all inclusive drinks package prior to going and I would recommend doing this as it is much more expensive to buy on the ship. The entertainment was superb and the whole team were so talented. The shows were of a West End standard. We also spent time listening to Ben Moss in the Rendezvous Bar, he has an amazing voice. All the staff are very friendly and are a credit to Thomson. We met loads of lovely people, had a cracking holiday and would definitely cruise with Thomson again. Read Less
Sail Date February 2016
Had a great week onboard the majesty ,travelled as two 50 plus females. I am a seasoned cruiser and have sampled the likes of P and O Ventura and Oceana and also RCL Anthem of the seas and soon to be going on Independece of the Seas this ... Read More
Had a great week onboard the majesty ,travelled as two 50 plus females. I am a seasoned cruiser and have sampled the likes of P and O Ventura and Oceana and also RCL Anthem of the seas and soon to be going on Independece of the Seas this July . I have also sailed on The Thompson Dream ,Celebration and this was my 2nd time on the Majesty ( October 15 with partner and granddaughter ) just saying so fellow reviews don't think I must be easily pleased . You can't change or hide the fact the Majesty is a bit worn around the edges and looking her age but in my opinion she is as clean as a whistle ,meals were always a good choice ,served hot and by very attentive waiters in Seven Seas . The Entertainment is where Thomsons excels .The team are brilliant ,from the cruise directors Shep and Adam to the young entertainment team were outstanding and the shows they put on each night were amazing . The staff on board I found were always polite ,friendly and helpful . Never waited long on being served drinks etc and most people I spoke to on board were very happy to be on this ship . If you have booked ,please don't be put off by negative comments ,you will have a ball .Personally I love the new big ships for all the bling they have ,but all that glitters is not gold and I would and will always return to Thomson for cruising Read Less
Sail Date February 2016
FLIGHT Good flight, on time. No TV to watch or food supplied but onboard food and drink available to purchase. EMBARKATION Hassle free. Stepped off the bus and joined a very short queue to register our bank cards, check in and be ... Read More
FLIGHT Good flight, on time. No TV to watch or food supplied but onboard food and drink available to purchase. EMBARKATION Hassle free. Stepped off the bus and joined a very short queue to register our bank cards, check in and be issued with our cruise passes. We were onboard within 15 mins. ENTERTAINMENT The entertainment team worked their socks off. Shows were very good, and also activities around the ship. FOOD Breakfast buffet service on deck 10 we found the food to be warm at best, however the buffet service for breakfast in the Seven seas restaurant on deck 5 seemed to be much hotter. Lunch and evening meals we enjoyed the waiter service in the restaurant. Always found something to eat and enjoy from the menu. Waiters were friendly and appeared happy to be doing their job. THE BARS We were surprised by just how much choice there was to choose from on the drinks package. Initially thought it would have been all foreign choices but Smirnoff, Bicardi etc all on offer. Wine was very drinkable too :-) THE SHIP While the ship may be old and look tired in places the crew kept it in an immaculately clean condition and were always seen cleaning something or other. OVERALL This was our 3rd cruise with Thomsons . Having been on many past cruises and spending a fair amount of £££ on the bigger ships/ companies I have come to the conclusion that Thomsons have got it right. Yes there was no Tv/ Free food supplied on the flight. No free bus from the ports into town. And on a plus NO GRATUITIES to pay. I would rather have these choice to make than it be compulsory with added on extras to total cost of the holiday. Its easy for people to criticize and compare with the bigger companies but they seem to forget the cost is nowhere near comparable. From now on I think I will be sticking to Thomsons for future cruises. Certainly great value for money. Well done Thomsons :-) Read Less
Sail Date January 2016
My husband and I regular cruise however we have not been on the Majesty before. We had both read the reviews before heading out and i must say i was worried about some of the negative reports. However i need not had been as i found the ... Read More
My husband and I regular cruise however we have not been on the Majesty before. We had both read the reviews before heading out and i must say i was worried about some of the negative reports. However i need not had been as i found the whole experience to an excellent standard. From being greeted at embark and swiftly receiving our cabin information our bags met us at our cabins very quickly. The lifeboat drill was arranged smoothly then we could begin our cruise. The food at all the restaurants was hot and delicious with a great choice of different foods. The Seven Seas restaurant was lovely and is more formal then the buffet restaurant. The waiter service was excellent as soon as we sat at our table the waiters would come and serve us for drinks. After our evening meal we sometimes went to the theatre where we sat and watched the entertainment. This entertainment was fantastic and one of the best entertainment teams i have ever seen on any of the ships we have toured with. On nights when we did not go to the theatre we sat and had a lovely quiet drink and chatted to many passengers. We did enjoy listening to the talented Ben Moss in one of the bars and realised we had seen him before when we was on board the Celebration ship. Towards the end of the week we also heard a very young girl sing with a beautiful voice, sorry i do not know her name, however i did recognise this young girl as part of the dance team, just a pity she was not singing more often. The bar staff in all bar areas was brilliant. The ship was spotless and we had the most fantastic room service from the most friendliest staff. I cannot wait to board this ship again and gladly give my custom to Thomsons from now on. Hopefully booking again for September and cannot wait to be aboard again. Thank you for a lovely holiday. Read Less
Sail Date January 2016
Had a great week on the Thomson majesty colourful coast cruise , we had an inside cabin which was spacious and clean .The food in the restaurants and buffet was very good and the staff were very helpful and friendly. The entertainment was ... Read More
Had a great week on the Thomson majesty colourful coast cruise , we had an inside cabin which was spacious and clean .The food in the restaurants and buffet was very good and the staff were very helpful and friendly. The entertainment was excellent they all were very professional especially party band Muzzik and cruise director Shep. The port at la Gomera was small but still worth the visit . Madeira was about a 20 min walk into town but there were taxis and a tourist bus to take you in . Lanzarote , Taxi to teguies costs€12 and €24 Puerto del Carmen.at the port.It was a good 30min walk into Arrecife town ,it has a walk way, There was also a free shuttle that took you to the marina .There is a nice beach at the Arrecife Gran hotel .lots of shops and bars . Gran canaria, at the port if you go left its about 1hr walk to the old town which was very nice . To the right at the port takes you to the beach and a 30min walk to a shopping centre . Fuerteventura, it's a short walk into the town and about 15min walk to the bus station where you can get a bus to Corralejo it costs €3.40 , it takes about 40mns and runs every 30min.A taxi would cost €35 . Read Less
Sail Date December 2015
After reading some of the previous reviews we thought we would leave a review on our opinions on the Majesty . Its our 15th cruise with Thomson's and our 3rd time on the Majesty which has got better every time and wont be our last . ... Read More
After reading some of the previous reviews we thought we would leave a review on our opinions on the Majesty . Its our 15th cruise with Thomson's and our 3rd time on the Majesty which has got better every time and wont be our last . The food and service was excellent in the Four seasons and 7 Seven seas we met some nice people while dining at shared tables which we like we also used the buffet on deck 10 for our breakfast which was also excellent. The shows in the Jubilee lounge were good especially the Queen tribute night!! Only thing we could complain about was after a show started they didn't shut the doors and you get people wandering in looking for a seat and they always seemed to stand in front of us blocking our view. We can also recommend the Royal Observatory on deck 9 watching the musician Benjamin Moss different styles of music was absolutely fantastic . The bar service in all bars was also excellent the staff really looked after us really well but I think if you if you use the words please and thank you goes along way instead of waving your card in the air !! In our opinion if your down to earth couple who enjoys good food entertainment and service then the Majesty is for you !!!! Read Less
Sail Date December 2015
Cruise of the Canary Islands on 1 December for 1 week. Was a bit worried as this was a last minute booking to fill cabins. We had a balcony cabin, had three to chose from went for 920 very pleasantly surprised plenty room good sized ... Read More
Cruise of the Canary Islands on 1 December for 1 week. Was a bit worried as this was a last minute booking to fill cabins. We had a balcony cabin, had three to chose from went for 920 very pleasantly surprised plenty room good sized balcony counted drawer space - 14 drawers 3 mirror wardrobes plenty wall plugs for charging items. Spotless clean had 2 cabin stewards 1 female and 1 male who looked after us extremely well. Dining very good with plenty of choice and very well looked after by waiters. Entertainment excellent far superior to much larger Cruise Ships that I have been on (this was Cruise No18) first time on A Thomson Cruise for quite a few years but it will not be my last. Well done Thomsons Read Less
Sail Date December 2015
we chose this cruise because we usually go away this time of year for some winter sunshine,having been with Thomson cruises a few times we decided to give the majesty a try,we weren't disappointed,we have been on bigger ships with ... Read More
we chose this cruise because we usually go away this time of year for some winter sunshine,having been with Thomson cruises a few times we decided to give the majesty a try,we weren't disappointed,we have been on bigger ships with better facilities but found them very impersonal.we allways go for an outside cabin which is big enough for us,plenty of wardrobe space,and what we love,tea & coffee making facilities included.what can I say about the dining,something for every one,you will allways get people not satisfied,if we have had any complaints they have been dealt with right away,not a complaint but a strap had broken on one of my sandals and our cabin (friend )took it away and brought it back a couple of hours later all stitched up,would you get that on one of the bigger ships,i don't think so,the entertainment suits everyone,from quizzes(we went to one every day)to question time with the captain,to carpet bowls,west end shows at night.as for the staff & crew they were all brilliant they allways seem to be smiling,i don't know how they do it.we are going with the majesty again this november and we have recommended it to friends who have not cruised before(2 have just got back and booked again for next year) Read Less
Sail Date November 2015
This was our very first cruise and will definitely like to do it again. Going by other peoples comments that we had with others on board the Thomson Majesty we would definitely like to cruise again with Thomsons or maybe Princess. Our son ... Read More
This was our very first cruise and will definitely like to do it again. Going by other peoples comments that we had with others on board the Thomson Majesty we would definitely like to cruise again with Thomsons or maybe Princess. Our son who was with us is disabled and was restricted to a wheelchair when moving about the ship but we had nothing but help from other passengers or crew when on board. Was also surprised that everytime we went ashore the crew insisted on taking him off and on board themselves. Waiter service was better option for us at dinner and ate in Seven Seas Restaurant. Waiters excelled themselves with always getting same waiter and table. Couldn't do enough for us. Food was always hot and menu choices good. Only bad point was that the Jubilee Lounge doesn't cater for too many wheelchairs and to get a good space had to be in place a good hour before the show. Overall we enjoyed it. Outside Plus cabin ok but means one person has to use top bunk. Toilet and shower room small especially for the disabled amongst us. Read Less
Sail Date October 2015
This was our first cruise to celebrate our 30th wedding anniversary and my 50th birthday. liked the look of the itinerary and the dates were perfect. booked an outside plus cabin as I had read standard cabins were a bit cramped ... Read More
This was our first cruise to celebrate our 30th wedding anniversary and my 50th birthday. liked the look of the itinerary and the dates were perfect. booked an outside plus cabin as I had read standard cabins were a bit cramped ,wasn't disappointed we had 478, couldn't fault it at all, and tess and julius worked so hard to keep it spotless for the whole trip and amazed us each night with a different towel animal left on your bed. food was excellent in seven seas and four seasons, we never had a bad meal, and the French bistro was out of this world and well worth the extra cover charge. I wasn't that keen on the buffet restaurants on deck 10 as they felt a bit like a canteen but were ok for lunch as close to the sun beds when chilling. Entertainment was the best we've ever had on a holiday and was a joy to watch, looked forward to it ever night. The whole crew were great and couldn't do enough for you and we made some excellent friends whilst on board , everyone was so friendly its like one big happy family. we didn't bother with the drinks package as not big drinkers and prices were reasonable on board anyway, same as pub prices back home. we made the most of day trips when in port and did four organised excursions which can be a bit expensive and tiring , so did our own thing at other stops, and there was so much to do whilst on board you struggled to fit it all in. would we go again.............. definitely yes already looking to book the next one. Read Less
Sail Date October 2015
This was the repositioning cruise from Corfu ending in Tenerife. We have been on quite a number of cruises with Thomson and have always really enjoyed them. The vast majority of passengers are British, which we like - same language same ... Read More
This was the repositioning cruise from Corfu ending in Tenerife. We have been on quite a number of cruises with Thomson and have always really enjoyed them. The vast majority of passengers are British, which we like - same language same sense of humour etc. The staff are absolutely brilliant and nothing it too much trouble. We had an inside cabin, we already knew that the cabins are very small on the Majesty but to be honest we only shower and sleep there so not really an issue. The ports we visited were all brilliant and we made some great friends who enjoyed them all with us. We always enjoy the food, can't really believe anyone could complain and the all-inclusive drinks package for us is a bargain. We do not tend to go to shows and other entertainment preferring to sit at a bar and enjoy chatting to others. The Thomson cruises are excellent value for money and we are booked on the Dream on the 5th April for the Mayan Treasures and Atlantic Adventure - 25 nights. If I was going to say something it is that Thomson do not recognise their loyal customers, we had a cheap bottle of wine in our room last time. Read Less
Sail Date October 2015
Having cruised with Thomson before many times over the last 12 years beginning our cruise experience on the Sundream which started our love of cruising we were worried about reading some of the many derogatory reviews of Thomson Majesty. ... Read More
Having cruised with Thomson before many times over the last 12 years beginning our cruise experience on the Sundream which started our love of cruising we were worried about reading some of the many derogatory reviews of Thomson Majesty. OK it was only a week booked fairly last minute that cost us £720.00 each. The cabin was small but beautifully designed and laid out with the best powerful shower wet room style that we have ever experienced on a cruise in an inside cabin. The whole ship was kept spotless by the staff no one who gets up after 9.30am never sees. Decks were cleaned every day and any blemishes painted. Knowing her age the ship looked the part totally when docked in any of the ports. It gleamed aside other Norwegian ships which looked positively ugly, dirty and too massive to be at all person friendly. We were lucky with the weather which always helps the crew and passengers morale but the mainly Phillipino crew were smiling faced and friendly with a very high standard of service always given. THE FOOD WAS GREAT! Having eaten very under par food on a P and O cruise we did two years ago (Aurora) this food was positively 5 star and hot - soups tasted homemade and puddingsee didn't all taste like cardboard. Waiters were very good and smiling all the time unlike the miserable staff that worked on the P and O Aurora. Itinerary was fantastic Corfu, Split, Dubrovnik, Venice and Montenegro. Drinks were reasonable price wise and very attentive wine waiters. All in all my wife and I had a wonderful holiday and would definitely book the Majesty again if the itinerary was right for us. Wish it could sail to St Petersburg me to year - but apparently Thomson don't do the Baltic anymore. Has anyone any recommendations? ? Keep up the good standard Thomson - forgot to 5th at the flights both ways were brilliant too and must say I was impressed with the updated East Midlands Airport service too. Read Less
Sail Date October 2015
Celestyal Majesty Ratings
Category Editor Member
Cabins 3.0 3.3
Dining 3.0 3.6
Entertainment 3.0 4.1
Public Rooms 3.0 3.8
Fitness Recreation 3.0 3.3
Family 5.0 3.3
Shore Excursion 4.0 3.5
Enrichment 4.0 3.3
Service 5.0 4.2
Value For Money 5.0 3.6
Rates 5.0 3.7

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