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570 Celestyal Majesty Cruise Reviews

Well where do I start. I have been on several cruises mainly royal Caribbean or Norwegian Cruise lines. I wasn't expecting it to be on the same level but this ship (ferry) has some serious issues. Two things I was told about this ship ... Read More
Well where do I start. I have been on several cruises mainly royal Caribbean or Norwegian Cruise lines. I wasn't expecting it to be on the same level but this ship (ferry) has some serious issues. Two things I was told about this ship were it had friendly staff and good food. In all the ships I have been on I have never met such rude and miserable staff almost to the point I felt like they didn't want to be on the ship either. Observatory bar man rude and if he can be bothered he might serve you. Waitress in same bar I don't think had a smile. Two blokes in casino cashiers generally doing nothing eating crisps and with no manners. Threw the chips at you no hello no thank you and if you won they would speak in a different language and laugh. Casino on most ships is a highlight and great atmosphere and when you win normally congratulated. As for the rooms well I'll add the photos and you can see for yourselves. In 7 days we didn't have our sheets changed once. Brown stains on towels yellow water which I'd been using to brush my teeth with. Realised after 2 days why I had been feeling ill. Toilets always broken and my nan in room next door her toilet exploded with sewage in room. Drinks package waste of time as 70% of drinks menu still had supplement charge. Food pretty much same in every restaurant and if you go to the waiter service dinning your likely to have dirty glasses wine poured over you and general caos. Also 4 seasons and 7 seas serve exactly the same food. The attention to detail on this ship is diabolical if I could of taken a video of some of the things I've seen you would be shocked. I could go on and on but I feel I have already wasted 1 week of my life which I will never get back so I will stop now. Check out the photos and good luck to all of you. My girlfriends first experience on a cruise was not pleasant and I'm going to struggle to convince her that not all ships are like this wreckage. On high note entertainment is not bad and we did see some good shows. not all the staff were as above but only a handful out of all staff is just not good enough. Cabin fever is an understatement. Read Less
Sail Date December 2010
We have just returned from a great eastern mediterranean cruise on the Thomson Majesty. We had an outside plus cabin on deck 7 which was very comfortable and a good size. We were concerned that being o. The promenade deck meant people ... Read More
We have just returned from a great eastern mediterranean cruise on the Thomson Majesty. We had an outside plus cabin on deck 7 which was very comfortable and a good size. We were concerned that being o. The promenade deck meant people could see in but special glass meant that we could see out but nobody could see in. The staff were friendly and attentive. The food was fantastic. We ate at the four seasons restaurant and the self service. Ports were good. It was easy to do most ports yourself but we did book 2 excursions which were very good- to see ephasus and Athens. Entertainment was varied and of a good standard. We saw the firework display when we were at Santorini which was held to celebrate the volcano on August 19th. The captain gave permission for us to stay at Santorini until the firework display was over which was an added extra. Fantastic show too. We thought the ship was great and the decor was good- the best Thomson ship we have been on so far! Would highly recommend this ship and both the pearls of the ageon and the Adriatic explorer itineries. Read Less
Sail Date August 2012
Our second cruise with Thomson, having first enjoyed our first cruise aboard The Spirit back in 2008 was eagerly awaited by the family. Ten of us had booked some 4 months earlier via our local travel agent. Our party consisted of four ... Read More
Our second cruise with Thomson, having first enjoyed our first cruise aboard The Spirit back in 2008 was eagerly awaited by the family. Ten of us had booked some 4 months earlier via our local travel agent. Our party consisted of four well-behaved children between 8 and 13 and six adults. Handling and departure at our local airport (Exeter) was seamless, we arrived in plenty of time to sit around and sample the nice (but expensive!) eateries. Anyway, we were soon aboard the 737-200 and on our way. A super-smooth flight and excellent cabin service. Landing and disembarkation at Corfu was straightforward, no repeat of any horror stories (rude & rushed staff etc) here and quick handling by the embarkation crew. A slight hiccup in the allocation of a boarding card for a young family member resulted my party of four being put into an air conditioned port security car and driven personally to the Majesty for the issue of a new card -- all seamless and no trouble -- so our experience of Corfu airport was definitely a good one. Once on board, we were familiar with what to do -- head straight up to the Sun Deck (10) via the lift and sample a beer (or two!) and then familiarise ourselves with the ship. Anyone who has been on a Thomson ship will feel at home with the blue and white livery and the friendly staff. It was nice to see one or two familiar and friendly faces onboard -- one notable face was that of Sheila Riley, the Front Office Manager -- so we just knew that any problems would be efficiently and quickly dealt with if the need arose. We were impressed with the layout of the decks, once having ascertained the best & quickest ways to our cabin from various areas, we found out luggage efficiently delivered to our cabins. Once inside a short time was spent organising the rather small wardrobe/hanging area. Plenty of drawer storage space too. Bathroom was adequate -- do check the temperature of the shower water before stepping in -- the water is scalding hot and powerful!! There are signs warning you of this. Spent the rest of the evening on the sun deck/pool areas and ate from the Piazza San Marco buffet style. By this time, we were quite tired, taking into account the travelling and the +2hr time difference -- so a fairly early night to bed for us. Beds were comfy and I was able to stretch out fully (1.8m) and the air conditioning in the rooms, I'm pleased to say, worked very well and ensured no-one got too hot. Noise and vibration in room 4145 was minimal -- but there was a clanking/stair type noise as if someone was working above us some nights, never really got to the bottom of it but once asleep, it was fine! As there is no daylight in the room, waking up (without an alarm clock) is a bit of a lottery -- as some mobile phones cannot be trusted to make the time- change automatically -- the addition of a centrally-adjusted clock be it digital or traditional -- in the cabins would have been handy. Nevertheless, someone in the party had the foresight to keep track of time and we soon got accustomed to it. Day one at Sea was pretty much spent exploring the ship and using the facilities -- the spa baths and swimming pools were in use, with the ship carrying 169 children aboard, it certainly never felt crowded with children. I just wish they could heat the main pool with some waste heat from the engine or something -- blimey it was cold getting in at times! At the end of Day one we dined in the Seven Seas Restaurant -- table 29 over in the far right corner -- being greeted by the familiar & very friendly face of Leroy Brown, the matre d'. As expected, the usual slick and very pleasant dinner and waiter service was enjoyed -- the food was absolutely spot-on both in terms of quantity, quality & presentation. Upon finishing, we were asked by the waiters if we would like this table reserved for us at 6.30-7.00pm every night for dinner -- which we took them up on. The dining experience part of this cruise was probably one of the most enjoyable parts -- as you just knew that you'd be treated well and have some excellent food. The Captains Gala evening was great -- a chance to dress up in lounge suits and dresses for the ladies -- it was a shame not so many others didn't dress up (as happens on the Spirit) but it was a very enjoyable evening -- and again, all staff throughout the ship made such a fuss over our well-dressed children, it was a really special night for us all. If you get a choice, table 29 over in the left corner comes with some great service from Hady & our wine waiter William. We simply couldn't have asked for better service. We retired up to the upper decks to relax and wine away the rest of the evening, finishing off with a glass of fine port or two. Cruise News delivered to our cabin the night before gave us an insight into the next days port -- and other useful information such as miles travelled and at what speeds etc and as to what entertainment was available and whereabouts on the ship. Koper in Solvenia was looked to be an industrious town, with a busy-looking port, full of container ships. This was the only day we had a bit of rain -- and I couldn't have wished for a better day really as it being a Sunday, the shopping opportunities were limited -- but nevertheless, it was nice to get off and explore. Back on the ship by about 4pm for a bit of relaxation by the poolside with increasingly darkening skies -- we headed to get ready for dinner -- again first-class service & food in The Seven Seas, with an impressive backdrop of lightning and heavy rain! Again, a super-smooth sailing overnight to Venice, one of the highlights of the cruise. I had been told by fellow members of the family who had been before that it was well worth getting up early and heading for the upper decks to view the sail-in to Venice -- and they weren't wrong -- it was simply stunning. Many others had taken the lead to get up early and enjoy the view. A twisty journey in, following the enormous "Carnival Breeze" through the busy port approaches, aided by tug boat at some points. A breakfast at the Four Seasons with waiter service was enjoyed before heading off the ship at 8.45am -- in readiness for a busy day in what can only be described as one of the "Must See" cities of the world. The transfer from the port to Venice itself was a fairly painless procedure via Water Taxi -- I think it was E12 each, not cheap! We took a short Gondola trip (80Euro for each Gondola) -- expensive but such an unforgettable experience. Don't be put off by the slightly smelly water of Venice, just take in and enjoy the stunning scenery and culture. Walking around St Mark's Square and making your way further into the City was quite easy, there are signs for major attraction on the corners of many buildings -- The Rialto Bridge was one I wanted to see -- we found it quite easily. Toilets were expensive in Venice, so be sure to carry some spare change (E1.50). The shopping (or browsing!!) experience here is second to none, it was a real eye opener! Do make sure to allow plenty of time to catch the water taxi back to the port as the queues at some times can be long, it would be nothing to be waiting an hour to board a water taxi at some points -- The Majesty was sailing at 17h00 so we had to be very aware of this!! Port 3 was Split, in Croatia -- and what a beautiful place this was to be. A mix of modern and old, it was an easy walk from the port to the town centre, where, much to my daughters delight, free WIFI could be obtained in the street, so that sorted her Facebook addiction. Split was clean and bright, with some lovely cafes -- we sat and had a couple of local beers -- remember to take Kunas here. Beer and food not expensive, English widely understood. Dubrovnik on Day 5 was hotly anticipated by all, this destination was stunning. The smooth cobbled streets were beautiful to walk upon and the range of shops and general day-to-day life you could observe was wonderful. Again, some great service in the many restaurants/cafes/bars! A "must do" is to walk the walls of Dubrovnik, some stunning views from up there. Paying by Kunas or credit card was the only option here, no Euros were accepted. Allow 1 to 1 /12 hours to walk and fully appreciate the walls and the stunning views from there. Plenty of gift shopping was available for the girls! Us men went off independently and upon returning from walking the walls, sitting in a bar with a local beer, watching the stunning young ladies selling excursions for the glass-bottomed boats saw off a couple of hours quite nicely! Back on the Majesty, it was a lovely evening spent dining and enjoying the atmosphere aboard. Last stop was Kotor, in Montenegro -- this was a tendered destination but was handled excellently by the crew. A short tender journey to shore and it was an easy walk to the main attractions -- you can see why this is a UNESCO listed site. We decided to make the ascent up to the Fort -- some 1400 steps -- this is not for the faint-hearted I can warn you! It will take you between 45-60 minutes to climb to the top. This is definitely an early-morning excursion as the sun will make the sweat pour off you if you do this during the midday sun. Make sure you wear suitable footwear, flip-flops aren't really suitable -- but that's what my companion wore. There was a small fee to pay but it wasn't expensive. Take water with you or be prepared to pay E1.50 to the path-side sellers for a cool bottle -- this maybe the easier option!! Coming down the pathway was easier but BE CAREFUL, you don't want any trips, slips or falls! The scenery was amazing from the top of the Fort, it was a shame it was rather hazy the day we were there, but nevertheless, it didn't detract from the whole experience. Back to the boat via the tender was well rehearsed and slick -- the Majesty's Second Officer piloted our tender back to the ship -- and could he handle a boat!! It was rather impressive to watch. The evening dining at the Severn Seas never became dull, with a changing menu each day -- no-one in our party had a single complaint about the food -- and even a children's menu was available, so even the children were happy! The rest of the evening was spent on the upper decks, finishing off with a port or two in the Royal Observatory for the adults. Loved the Pianist and Violinist playing, it was a real treat. It was important this evening before retiring to leave your packed cases outside your cabins with the correct labels etc. for collection by porters for delivery to the quayside ready for your disembarkation the following day. I'm glad my wife is an organised suitcase-packer! Leaving Kotor for Corfu on the last day was sad, our last sail-away! But 189 nautical miles at 18 knots was a smooth affair, arriving in Corfu into brilliant sunshine at 0700hrs. As we were late onto the ship, we enjoyed the rest of the day onboard, soaking up the sunshine and making use of our AI cards right up until an hour or embarkation. Bus transfer to the airport from the port was a rather hot affair -- the air conditioning aboard the bus wasn't the strongest system -- but the 30 minute journey went smoothly enough. Boarding etc at the small Corfu airport was uneventful if not a little stressful what with a slightly heavy suitcase, but that was soon sorted. A pleasant 3hr journey back in the "Blue Bird" 737-200 saw us back home safely on UK soil by 2015hrs, soon shivering in the cold conditions! Overall, a very pleasant time away with Thomson aboard The Majesty -- one which we hope to repeat next year -- not pinning any hopes on any decent summer weather next year in the UK. We all would be happy to do this particular route again, perhaps taking part in the bike tours and some more adventurous excursions. Read Less
Sail Date August 2012
Having read both bad & good reviews regarding Thomson Majesty I decided to have an open mind & draw my own conclusions. On arrival at the ship it appeared relatively well maintained with regards to its age, externally inevitable ... Read More
Having read both bad & good reviews regarding Thomson Majesty I decided to have an open mind & draw my own conclusions. On arrival at the ship it appeared relatively well maintained with regards to its age, externally inevitable corrosion covered in white paint, internally showing signs of use, but was clean. Crew members were on hand to welcome you & show you to your cabin, which made you feel welcome. Emergency procedures & life jacket instruction was carried out prior to leaving port. My cabin deck 6 outside plus was twin berth with two single beds & working air conditioning, had plenty space for two people, but was slightly limited for wardrobe space for two weeks, would be OK for one week, there was plenty of drawers which were on the small side. The toilet/shower was small and adequate, no dancing with the shower curtain was required, one big plus was a fridge for keeping your drinks cool. The cabins were cleaned twice a day plus bed turn down in the evening by two house keepers Alla and Sara who did an excellent job keeping the cabin clean & replacing used towels, it was also good to return to your cabin following a night out to find a towel sculpture on your bed and a sweet on your pillow. The two main restaurants were the Seven Seas and the Four Seasons, both had buffet & waiter service at breakfast, lunch was waiter service in Seven Seas only, evening dinner was waiter service only in both restaurants, the same menu was served in both as they shared the same galley. The standard of food was good, but was never exceptional, what you normally receive at 3 to 4 star hotel, but was served at a slightly lower temperature than we do here at home, but was never cold other than baked Alaska or ice cream, the menu appears to run in seven day cycles as the second week was the same as the first. I used the Seven Seas for evening dinner on most evenings, going early to miss the busy time from 7.30 on when guests often had to wait to get a table. I kept to the same two waiters Emad and Hady who made each meal a pleasure, and no request was two much bother to please you. A special thanks to them for their attentiveness over the two week cruise. Other venues for food were the Cafe Royal Buffet which was open 24 hours and had various buffet menus daily which were dependant on what time of day. The Piazza San Marco Pool Grill open from just before lunch to early evening serving burgers sausages and various other buffet foods. There was also A Le Ca rte Dining Le Bistro on which I cannot comment as I never used it. The main entertainment location was the Jubilee Lounge which is only suitable for cabaret acts and small group entertainments, any one looking for west end type entertainment would be sadly disappointed, there is also a lot of support columns in the lounge to restrict a good view of the stage. The Royal Fireworks Lounge had small stage for small band or singers and a small dance floor, this lounge was also used for bingo and other Butlin type entertainment, but was also used by the resident entertainment band and singers. The Rendezvous entertainment was pianist who played three spots each evening. The Royal Observatory entertainment was classical violin & piano music three spot each evening. Finally the Polo Lounge entertainment was mostly classical music, but was also used by the resident entertainment band and singers. The alcohol selection was good and prices were reasonable, booking early and getting the free all inclusive is a must if you are a drinker, the full purchase price of £199.00 per week per person is approx 100 drinks at bar prices for house selections. Over all I felt Thomsons are offering a very good value for money cruise in a not to glitzy setting, with reasonable food and entertainment backed up by excellent crew members who are pleasant, approachable always has a smile, and go out of of their way to make your cruise a memorable happy one. Read Less
Sail Date August 2012
Although we have done a few cruises, in the past, we are not dedicated cruisers, we usually prefer to holiday in the Greek Islands, in traditional surroundings with local places of interest to visit. However we last cruised with Royal ... Read More
Although we have done a few cruises, in the past, we are not dedicated cruisers, we usually prefer to holiday in the Greek Islands, in traditional surroundings with local places of interest to visit. However we last cruised with Royal Caribbean, 2 years ago, and my husband was keen to try another cruise. I wasn't so keen, so we opted for a cruise and stay holiday in Corfu, which seemed the best of both worlds.We had never been on a Thomson cruise before although booked holidays with them many times over the years We booked the holiday in April 2011, so qualified for the AI drinks package, which was nice, but after booking I started to read the reviews about the Destiny and was not filled with joy, so when Thomson changed ships, I was not really bothered, as it didn't seem that I would be missing much. We had pre booked a cabin on Destiny and had no trouble transferring to a similar outside Plus cabin on Deck 4. EMBARKATION We had booked extra leg room seats, row 15, which were great except for the occasional idiot trying to cut across, if they thought the loo was free on the other side of the plane, we stopped this by placing our bags on the floor. The 3 hour flight was smooth and punctual and we arrived in Corfu around 9pm, local time. After retrieving our baggage, we had to queue up outside, for quite a while before being allowed to board the allocated coaches. We eventually arrived at the port at about 10.30, where a member of the Thomson team came on board and went through the muster drill, useless, but at least they had ticked the box!! CABIN The first thing I noticed was that the cabin was bigger than I expected, plain but functional with thankfully plenty of wardrobe and drawer space for three people, a fridge and TV, which never worked, but I wasn't bothered by that. The cabin was very hot, which we pointed out to our stewardess, who promised to speak with reception. Nothing happened until midnight on the following day, when after 6 requests at reception and being given a variety of reason, all with a smile, an engineer turned up, twiddled with something in the unit, and thankfully we didn't have to suffer another night in an airless coffin. Unlike a hotel room you cannot open a window, on a ship, so if the air conditioning fails to work in August, you know about it. The bathroom was small, as expected, but the systems were all very efficient and the poor quality towels were changed with regularity, by the very efficient cabin stewards. Some reviews have already mentioned the dirty windows, these appeared to be ingrained with salt deposits between the glass. I can only presume that they cannot improve these as the ship was constantly being cleaned and was spotless, except where windows were concerned. FOOD/DRINK We have a fussy teenage son, so we find that buffet dining is preferable, as he can usually find something he likes, and I prefer the option of not being stuck with strangers, having to make polite conversation, if I am not in the mood, I do this for work and I like a break from it on holiday, so most of our meals were taken from the Cafe Royal. The food was satisfactory, most days, the breakfast usually being the best, however the constant rushing and pushing did get annoying, but that is probably why most people opt for the more sedate main dining rooms. ENTERTAINMENT We are not really interested in being entertained so cannot really comment on the main events. We usually spent our evening in the Royal Observatory lounge, where there was often a pianist and violinist, who were excellent, and made for a nice chilled atmosphere. One evening a female singer, I think called Valerie, performed a few songs, she was also very good. Another evening the bar seemed to fill up very quickly, people were milling around looking for chairs, when we realised that a Simon and Garfunkel tribute act were due to perform. Not an act I thought I would ever have to listen to, can't stand the originals, but they were good and obviously very popular from the hordes of people who arrived to listen to them. However once they had finished the same hordes all rushed, and I mean rushed out of the lounge to the next show, it may have been a knobbly knees contest, somewhere else, small children could have been trampled underfoot in their eagerness to get seats at the next event, priceless. STAFF Most of the staff were very friendly and hard working, however there was one bar man, at the Bistro Bar, who was very offhand and almost rude. Near the end of the holiday, I thought I would take a note of his name, however he had disappeared and he never returned, nor did I spot him in any of the other bars, maybe I was not the only person to find fault with him GUESTS What can I say, the usual mix of people, different age groups, the usual sun lounge hogger, the football shirted males propping the bar up, nylon football shirts in 90% heat, still each to their own. I was surprised by the number of young children allowed by their parents to wander about by themselves around the ship. Not to get food or a drink, but strolling around quiet corridors by themselves, do some adults leave their brains at the airport when they go on holiday, God forbid anything ever happens to a child, but who would they blame if it did? Being August there were many children on board, the vast majority were a credit to their parents , but there were the usual families who let their brats run wild, as long as they weren't annoying them, and it is harder to avoid them on a ship. PORT OF CALL I shall review the ports separately but we enjoyed them all. I did feel a little bit like the poor relation when we were docked alongside other cruise ships. They all had coloured canopies for their passengers to drink their refreshing glasses of chilled water presented by their ships personnel, music playing in the background, Thomson cruise passengers were met with just the hand sanitiser CONCLUSION I know many people love Thomson cruises and my opinion is just that,my opinion, and it is in no way meant to contradict anyone else's viewpoint but I think if you want a no frills basic cruise to visit some wonderful places, then the Majesty is ideal. If you enjoy holiday camp entertainment, and many people do, you won't be disappointed, one night we had the sight of bare chested men standing around the pool singing "ere we go,"ere we go "ere we go, a laugh for some, but not my choice of holiday fun. If you prefer a more luxurious ship with a slightly more upmarket feel, and the price tag to match, then you probably won't enjoy the Majesty. Having experienced a more expensive RCI cruise, which was undoubtedly more what I expect from a cruise ship,in terms of environment etc, but who charge you exorbitant prices for drinks etc, and now having vacated on the more basic but more affordable Thomson cruise, I have come to the conclusion that maybe cruising is not for me, well certainly not for the foreseeable future anyway. Read Less
Sail Date August 2012
First time Thomson cruisers and somewhat disappointed with the overall ship. Cabin staff (Chris & Natalya) very good, I arrived on board on my birthday and the towel art & birthday greeting were much appreciated. No tea/coffee ... Read More
First time Thomson cruisers and somewhat disappointed with the overall ship. Cabin staff (Chris & Natalya) very good, I arrived on board on my birthday and the towel art & birthday greeting were much appreciated. No tea/coffee making facilities in cabin and safe had to be paid for!! Mattress didn't fit the bed base properly but this did not detract from a good night's sleep. Toilet/shower area left a lot to be desired. Buffet area a bit of a disaster - no trays and not enough room to accommodate the masses who gathered there and tables not cleared once vacated!! Service in Seven Seas & Four Seasons much more organised with Four Seasons staff being absolutely brilliant, food choice was excellent and very tasty with a bit of cabaret thrown in for good measure!!! Entertainment was very good, comedian Phil Doyle's 2 shows were brilliant but the 'order' in the Jubilee Lounge could have been better. The seating arrangement in this area is far from ideal. A walk around the promenade deck was fine early in the morning but was like an obstacle course as the day went on. The cruise itinerary was good but the ship didn't have the WOW factor, we heard many favourable comments about other Thomson ships namely the Destiny, Dream & Celebration but whether we will cruise with Thomson again is debatable. Read Less
Sail Date August 2012
Just arrived back from a two weeks cruise in the Eastern Mediterranean. Had a fantastic holiday on the new addition to the Thomson Cruise fleet. The Thomson Majesty at 21 years old is the youngest in the fleet. Although more modern, the ... Read More
Just arrived back from a two weeks cruise in the Eastern Mediterranean. Had a fantastic holiday on the new addition to the Thomson Cruise fleet. The Thomson Majesty at 21 years old is the youngest in the fleet. Although more modern, the ship like the others is a bit tied looking in some areas but in general is a well maintained ship. Throughout the day crew members are painting or cleaning most areas of the ship inside and out. All crew members are friendly and can't do enough for you to make your holiday comfortable and enjoyable. Every Wednesday late evening they put on a crew show, where bar staff,waiters,cabin crew and kitchen staff will either sing, dance, do magic. They are very talented and enjoy entertaining us. Our cabin on the 9th floor an outside plus, was small but we did not spend too much time in the room so it did not bother us. The window view was between two life boats so was very good for looking out each morning at a new port. There were twin beds and two cot beds. The room was big enough for two but any more would be a struggle for space. The safe was in the wardrobe and very easy to use, though their is a fee £15 for first week and £10 for the second. The bathroom was also very small. The small shower was very good with constant hot water and fairly powerful. The Restaurants were waiter service, The Seven Seasons holds 700 people, big but very crowded and had the same menu as the other restaurant, The Four Seasons which holds 300 people was smaller and cosier. The Seven Seasons opened three times a day, and The Four Seasons twice a day breakfast and evening meal. The food in both restaurants is a very, a good selection of starters, main and sweets. I'm on a Gluten free diet and found the waiters very good; making sure I had a menu the night before so the food could be prepared specially for me the next evening. On the ship their was a Bistro which had a additional cost and you had to book a table. Also on the ship was Cafe Royale which was a self service restaurant and opened most of the time. At the back of the boat was a grill which only opened at lunch times serving chips, beefburgers, sausage, pizza etc. The Jubilee Show lounge had a low ceiling with poor views of the stage. No head room for the usual headdresses and lifts in the dancing. The shows were mainly musicals, ABBA, Queen and others. The show team where 5 girls 2 of whom was dancers and 3 boys. We did find the seats were uncomfortable after a while. The 6 piece band which used to play before and after each show were very good, best we have had on any ship. Also they use to play in other areas of the ship. Also UK comedian and soul singer twice weekly. The other entertainment room was The Royal Fireworks which held the usual quiz and light entertainment shows such as Mr and Mrs etc. The daily bingo was held in this room and a trio use to play in the evening. The ship has a casino which came into action when the ship was at sea. There were three other bars you could go for a drink and listen to music which were a trio, pianist and violinist or just a pianist. Overall the entertainment was very good with something for most taste. We liked the ship generally; staff, food and entertainment excellent. Would definitely go again. Read Less
Sail Date September 2012
Thomson Majesty (Butlin's on a boat) Pears Of The Aegean Cruise 14th - 21st Sept 12. Here's what I wanted to know but couldn't find out before booking. Tip 1. Unless you're an alcoholic don't bother with ... Read More
Thomson Majesty (Butlin's on a boat) Pears Of The Aegean Cruise 14th - 21st Sept 12. Here's what I wanted to know but couldn't find out before booking. Tip 1. Unless you're an alcoholic don't bother with the All Inclusive package at £200. Drinks Are £3.50 for a pint of lager. £1.70 for a can of coke. £3.70 for a spirit and £3.90 for a glass for wine. A beer package is available on board at £80 for 35 pints. Tip 2. If you arrive for the show in the jubilee lounge and it looks full, ITS NOT. Go all the way down to the right of the stage and look to your right there are loads there and the view of the circular stage is great with no pillars. Tip 3. When you go out at night take a jumper as all the venues air conditioning seems to be set to BALTIC. The disco is MINUS BALTIC so take a woolly hat and scarf. Tip 4. Don't miss the crew talent show. Flight / Embarkation Plane was really cramped so why does everybody slag off RYANAIR as the Thomson flight had far less legroom, no entertainment and the on board snacks and drinks are about the same prices. Check in / Embarkation process was very smooth, you are met at the arrivals in Corfu and directed to the coach. Transfer took 15 mins to the port, check in and credit card registration took about 15 mins. When we arrived at our cabin our suitcases were there before us. We booked the basic outside cabin which is the smallest we have ever had. Size was comparable with a 4 berth touring caravan with 2 small single beds and a set of drawers between. The cabin was clean and the housekeeping staff on the ball. As one reviewer commented I had a hole in the duvet cover and the double glazed window panel had failed causing misting and a horrible furry mould growing between the panes. After reading other reviews I was expecting a rusty old tub but its not! Our cabin was 408 which was nearly at the front on deck 4. This meant that every time we docked a loud whining noise started usually about 6 am and went on for about 20 mins. I can only assume that the noise was a compressor of some sort to power the side thrusters. Entertainment Entertainment was right up our street with the entertainment staff making up for the low budget with enthusiasm, talent and 110% commitment. We saw the Queen, Lloyd Webber and Abba tributes as well as the normal song and dance nights and were very impressed. The guest acts were a comedian from Wales who was ok and ran through the basic Benidorm type gags and one liners, and an ex Drifter from New Yoyk (how many were in the drifters?) who sang some Soul and Motown type songs. The 6 piece band Muzik Unlimited were 1st class both musically and vocally, the rest of the singers ranged from OK to downright dodgy. Don't miss the crew talent show. After the main show we usually sat in the comfy Polo lounge for a couple of drinks before bed. We tried the late night disco once and it was empty, I think due to the MINUS BALTIC temperature and the OTT volume. (no I'm not too old)! The entertainment staff were great and don't miss the " I'm an entertainer " deck show. The cruise director gets his patter from the Tony Blackburn joke book but they work well. Credit also goes to The "Ginger Warrior" who can even raise enthusiasm at the napkin folding exhibition and his sidekick Jack. Every one of the bar staff / waiter staff seemed genuinely nice and not working on a tip as with the American "have a nice day" ships, and they love having a chat to practice their English. As we sailed in September we didn't have the usual nylon football top types propping up the bar and the majority were mostly over 60s. This was great for us as sun loungers were abundant at any time. Dining Food variety was the big let down for us as usually on a ship you have something then go back to try something else that took your fancy. This was not the case although the quality of food on offer was good. On theme nights (oriental and Indian) if you don't like rice then you are "stuffed" as that's all that's available, so go for a pizza before 6. We never use the formal dining rooms as we would rather use the buffet so we cannot comment on them. All the ports visited were lovely and nice to walk around if you don't do any trips which are way over priced. most ports have local operators at the port for half the price. All in all if you have already booked don't worry about negative comments you read as you will have a great time, if you are considering the Majesty, then consider, if you see what I mean. We had a really nice time but it's not much cheaper than other lines. Read Less
Sail Date September 2012
Just back from 7 night on Thomson Majesty, after reading the reviews on here, bit dubious, as like so many had booked Destiny then they changed the ship over, we were upgraded to an outside plus, that is just a posh way of saying you have ... Read More
Just back from 7 night on Thomson Majesty, after reading the reviews on here, bit dubious, as like so many had booked Destiny then they changed the ship over, we were upgraded to an outside plus, that is just a posh way of saying you have a window, with a bit more space. Cabin ok larger than Destiny's plenty of room to move about, also plenty of storage space, plus a fridge, and a wet room, so cabin was not bad. BUT! We had been relocated to level 9 (with the move from Destiny) oh my god! we were mid ships, and above us was the 2 pools, Cafe Royal the buffet restaurant, the smoking area, and outside table and chairs. We did not have an outside party the night we joined because of the weather, thankfully, but we did have one when we left another port late at night, and the party went on from 11pm to 2am and we could hear everything, from all the music, the dancing, the moving of chairs ect., then at 04.30 when we had eventually got some sleep, the waiters were pushing the crockery trollies across the deck so we were woken with that noise, There is nothing we could complain about just had to lump it so please do not book level 9 mid ships if you are light sleepers or go to bed before 1-2am every night, we are not early to bed people, but when we do go we want to sleep! The good points:- The entertainment in my opinion, was better than P&O's the team put on 3 shows, they were great and they moved around the circular stage so everyone could see most of the show, We also saw a comedian who was good, and a soul singer who got the audiance participating very enjoyable entertainment. The food, not so good, never hot just luke warm at best, and all because they used trays on top of hot water to keep food hot, which it did not, the cheif special, and the 2 cheifs based outside the Cafe Royal on the open deck, they were always hot as the food was cooked while you waited. Best coffee and tea, was to be had in the royal observatory. The Four Seasons restaurant, was not as crowded (I mean tables as near together) as The Seven Seas but in both the waiters and wine waiters were brilliant. If you are going on Majesty go with an open mind and you will certainly enjoy your holiday. Jean. Read Less
Sail Date October 2012
Originally booked on the destiny but transferred to the Majesty when the changed ships. Majesty was clean and the cabin, an outside plus on deck 4, was spacious and, considering we had three adults in it, quite a surprise. Mid-ships, ... Read More
Originally booked on the destiny but transferred to the Majesty when the changed ships. Majesty was clean and the cabin, an outside plus on deck 4, was spacious and, considering we had three adults in it, quite a surprise. Mid-ships, quiet and comfortable with a working loo and air-con! The staffing on Thomson has changed quite a lot. Most of the staff we met, with the exception of those in the bar, were Eastern European and not really that cheerful or as accommodating. It does make a difference, and maybe cultural, but you go on holiday to relax. The food was pretty repetitive but to a good standard and the AI drinks not bad at all. We booked early so got it free - my wife can drink for England (probably Europe on a good day) and got through 105 double Malibu's in a week plus wine, Mojitos, and cleaning fluid - she read the bar tariff before the lifebelt instructions to make sure she could get what she wanted. I still reckon that her liver is a life force of its own. The AI list has shrunk from previous years and the only beer on draft is a lager, but its okay. The day before we got on the ship I had my wallet stolen. No problems getting cash from my bank but no replacement cards. I had to deposit £200 at reception, which was okay, but on the last day I wanted to nip ashore with my son to buy some presents - alarm went off when I handed my card to security and I had to go back to reception to settle my bill (they owed me £100) before I could go ashore. One very unhappy little bunny, who did not appreciate the snigger's from others getting off. Could barely understand the receptionist but got the message that they could have stopped me at the exit and held me while they called the purser? That would have been a better way then? It could just be my shifty look I suppose but I felt that this whole incident was poor customer service especially as my account was in credit and another member of my party, sharing a cabin with me, was still aboard. I know some people will say this isn't their fault etc but you had to be there! Must say that the fireworks in Maderia on New Years Eve were the best I have ever seen - worth the cost of the trip alone! Two formal nights - Captains Cocktail Party was attended by people in shorts and football shirts! Dress code does not, obviously, apply. Would I go with Thomson again? Yes, I probably would but they don't improve and after quite a few cruises with them, they are getting worse - price and the AI makes them look attractive. Read Less
Sail Date December 2012
We have returned from the New Year 2012/3 cruise to the Canaries on the Thompson Majesty. The Majesty is Thomsons newest ship and having been many times on the other ships we were interested to try it out and see if it is better than the ... Read More
We have returned from the New Year 2012/3 cruise to the Canaries on the Thompson Majesty. The Majesty is Thomsons newest ship and having been many times on the other ships we were interested to try it out and see if it is better than the older ships, so when we saw it was in Madeira for new years Eve we jumped at the chance. The Majesty despite being a 'newer' ship is still old and in need of updating and the numerous failed glazing units spoil the appearance and despite being purpose built the design is poor. There does not seem to be a heart or outstanding feature such as atrium or staircase. The ship vibrated really badly when at low speed - which was most of the time at sea - which you could feel and hear particularly in the Jubilee Lounge near the stage area and also in some cabins. Although not a last minute booking all the outside plus cabins on decks 3-4 had gone so we had to take the basic outside cabin which is very small, but not as bad as we feared, just no spare space and have to take it in turns to move around. The cabin only had room for a 50cm wide chest of drawers and a single wardrobe, which was just big enough to accommodate clothes for a 1 week cruise. Although it could be configured as a double this would mean pushing the 2 beds together against the wall and climbing over each other so we left it as twin. The standard size shower room was fine. The safe took up valuable space in the wardrobe and the charge for this is excessive. I think the Plus cabins would be a lot better if you don't want to be so cramped. Our cabin was quiet and we had no problems with air-con, water temperature or blocked/delayed action toilets which plague the other ships but don't know if we were just lucky this time. There are two main restaurants - the Seven Seas and the smaller Four Seasons, both had a buffet and waiter service at breakfast, lunch was waiter or buffet service in Seven Seas only, evening meal was waiter service only, the same menu in both. The standard of food was good, but was not exceptional, generally hot/luke warm (though unfortunately at the gala meals both the lobster and salmon were cold - should have sent them back), what you normally receive at 3 to 4 star hotel. You could upgrade to a steak for £10 or visit the speciality restaurant for £19 for a special meal, but we didn't try it. We used the Four Seasons for evening dinner on most evenings, going early to miss the busy time when guests often had to wait to get a table in both venues. Breakfasts had a good choice, especially if you like a full English. Lunch in 7 Seas was either served or take pot-luck on the buffet as not on menu, but always a good salad and hot meal. The service varied between barely adequate and good depending on table. Other venues for food were the 24 hour Cafe Royal Buffet which changed the menu daily dependant on time of day, with a lunchtime grill serving outside by the pool. The Piazza San Marco Pool Grill open from lunch through afternoon serving freshly made pizza, and burgers, sausages and salads. The main entertainment location is the Jubilee Lounge, not a theatre and no head room for the usual head-dresses and lifts in the dancing, so it is only suitable for cabaret acts and small group entertainments, so not the West End type entertainment which we like on the Thomson ships, though they did manage to stage a very good Moulin Rouge show. The stage is raised but there are a lot of support columns in the lounge to restrict a good view of the dance floor. The band which played before and after each show were quite good. Also UK comedian and a singer twice weekly, and professional dance couple, so there was plenty of entertainment. All the venues air conditioning seems to be set very cold especially here. The Royal Fireworks Lounge had a small stage for band or singers and a small dance floor, this was also used for bingo and the usual quiz and light entertainment shows such as Mr and Mrs etc which are always fun, and a band plays in the evening. There are other musicians performing around the ship. Plenty of bars and good service in the lounges. Drinks are not cheap - the prices steadily rise, but only about what you would expect to pay in a 4* hotel, and no 15% service + tip to pay makes them quite reasonable. The ship was still nicely decorated for Christmas, including some huge gingerbread houses made by the crew. New Years Eve docked in Funchal Madeira with numerous other cruise ships was really nice and never to be forgotten, pleasant for wandering around and the Christmas Markets still in full flow. The ships all played a specially prepared ships horn tune in the evening, but we couldn't make out a tune, maybe onshore away from the ships. The gala meal menu was good (though no Haggis for New Year!), hats and balloons for everyone. The Funchal New Years fireworks are rated amongst the finest in the world, and was about the best I have seen, the atmosphere on the ship was very good with explosions all around and a glass of bubbly provided, and mega part-poppers but despite the great efforts of the entertainments team round the pool the deck party after was a bit subdued with not enough room to dance and celebrate. Most of the Ports in the itinerary were a bit of a walk away but still handy to wander around. The weather was not too hot but dry and was fine for January. Overall: Good points - the Thomson formula that we like - maybe not the best but good atmosphere, good food, good entertainment, all Brits, good price - tips and service included etc. Bad points - the ship just seems to be missing something, no wow-factor - there is no 'heart' or outstanding feature such as atrium or staircase. Basic cabins are VERY small, and no balcony cabins Dining rooms too small for open sitting, indoor buffet area too small for cold or wet days. No room for a decent deck party or deck entertainment area, other ships have a stage and space to dance and to watch activities, no sunbeds round pools, and sunbathing area too small (which is always the case) and very cramped. No theatre, Jubilee lounge has no proper stage and is too small to stage the big shows, and still lots of pillars to restrict view. We enjoyed our New Year cruise and there is a good atmosphere on board, but overall I think the Thomson Majesty ship is the poorest of the Thomson fleet, we would go on her again, but only for a really special itinerary like this one and otherwise would choose to return to the other ships. Read Less
Sail Date December 2012
Having read both bad & good reviews regarding Thomson Majesty we decided to have an open mind & draw our own conclusions. On arrival at the ship it appeared relatively well maintained with regards to its age, externally inevitable ... Read More
Having read both bad & good reviews regarding Thomson Majesty we decided to have an open mind & draw our own conclusions. On arrival at the ship it appeared relatively well maintained with regards to its age, externally inevitable corrosion covered in white paint, internally showing signs of use, but was clean. Crew members were on hand to welcome you & show you to your cabin, which made you feel welcome. The emergency procedures & life jacket instruction was carried out prior to leaving port which is mandatory. Our cabin was on deck 3 inside with twin beds, air conditioning and the shower room and would be lying if we said had plenty of space for two people. There is limited on wardrobe and storage space for a week let alone two. The toilet/shower was small and adequate, no dancing with the shower curtain was required. The cabins were cleaned twice a day plus bed turn down in the evening by two house keepers who do an excellent job keeping the cabin clean & replacing used towels, it was also good to return to your cabin following a night out to find a towel sculpture on your bed and a sweet on your pillow. The two main restaurants were the Seven Seas and the Four Seasons, both had buffet & waiter service at breakfast, lunch was waiter service in Seven Seas only, evening dinner was waiter service only in both restaurants, the same menu was served in both as they shared the same galley. The standard of food was good, but was never exceptional, what you normally receive at 3 to 4 star hotel, but was served at a slightly lower temperature than we do here at home, but was never cold other than the ice cream, the menu appears to run in seven day cycles and we were told that the second week was the same as the first. We used the Seven Seas for evening dinner on most evenings, going early to miss the busy time from 7.30 on when guests often had to wait to get a table. The waiters made each meal a pleasure, and no request was two much bother to please you. Other venues for food were the Cafe Royal Buffet which was open 24 hours and had various buffet menus daily which were dependant on what time of day. The Piazza San Marco Pool Grill open from just before lunch to early evening serving burgers sausages and various other buffet foods. There was also A Le Ca rte Dining Le Bistro on which we cannot comment as We never used it but there was an additional charge of about £19.00 each which we thought was a bit excessive as we cruised with PO last yeas and they only charged £15.00 to dine in Pierre White restaurant. The main entertainment location was the Jubilee Lounge which is only suitable for cabaret acts and small group entertainments, any one looking for west end type entertainment would be sadly disappointed, there is also a lot of support columns in the lounge to restrict a good view of the stage. The Royal Fireworks Lounge had small stage for small band or singers and a small dance floor, this lounge was also used for bingo and other types of entertainment. The Rendezvous entertainment was pianist who played three spots each evening and the Royal Observatory entertainment was classical violin & piano music three spot each evening. The alcohol selection was good and prices were reasonable (£3.50 for a can of boddingtons and wine at £3.90 a glass) we got AI for £69.00 which was well worth it. Over all we felt Thomsons are offering a very good value for money cruise in a not to glitzy setting, with reasonable food and entertainment backed up by excellent crew members who are pleasant, approachable always has a smile, and go out of of their way to make your cruise a memorable happy one. Our only concern was noise at night. As this is an older ship we did here creaking and clinks, bangs an other ship related noises which is not good if your a light sleeper so be aware. Read Less
Sail Date December 2012
Having been cruising for over 30 years thought we would take a New Year cruise rather than our usual hotel break. We booked on Thomson Majesty which we were told was their sweet ship joining the fleet in 2012. Checked on Wikipedia and ... Read More
Having been cruising for over 30 years thought we would take a New Year cruise rather than our usual hotel break. We booked on Thomson Majesty which we were told was their sweet ship joining the fleet in 2012. Checked on Wikipedia and found this ship had an interesting history, she is the only cruise ship that has an ice breaking rating, has been cut in half and had major extensions , ran aground on a reef off the USA and suffered fatilities when a freak wake smashed the windows in the saloon!! On. Larding the ship we were very underwhelmed by the tired old decor and tatty fittings. The Isle of Wight ferry is brighter and more pleasant to sail in. Our cupboard, sorry cabin, was tiny with misted windows, single beds and half a wardrobe. Bathroom small but functional and we hadno problems with blocked drains as other did apparently. Food was acceptable although nothing like what we normally expect on a cruise. The Baked Alaska evening very amusing as the. Hers/waiters paraded what looked like small polystyrene replicas and then we got served something like a Birds Eye Artic Roll. Long queues for table, an hour and a half on New Years Eve. Entertainment ok but cramped and uncomfortable and no theatre. Overall extremely disappointed by the ship which shooed be retired and will never sail with Thomson again who clearly are not a cruise line and do not understand the ethos. Read Less
Sail Date December 2012
We have just returned from a 7 night cruise to the Canaries on Thomson Majesty. We were very disappointed with the ship and with the service. We have been on 23 cruises, mainly with Royal Caribbean who offer the most beautiful ships and ... Read More
We have just returned from a 7 night cruise to the Canaries on Thomson Majesty. We were very disappointed with the ship and with the service. We have been on 23 cruises, mainly with Royal Caribbean who offer the most beautiful ships and wonderful service. This ship was tired, lack-lustre and the service was terrible. On RCI you only have to go go the bar once and the waiter knows your name and sometimes your choice of drink. Here, the barmen seemed very apathetic. The food was very poor. The lunches up in the Cafe Royal and the Piazza were cold and unappetizing. In the evening, the waiters leaned across me to slap the food down on the next person's place. The tables weren't ready if you got there by 8.30, with dirty table cloths. Our cabin on deck 3 was very small, with 2'6" beds, uncomfortable pillow, and greying 'white' duvets. The towels in the bathroom were thin and greying. A smell came up from the shower and the loo was blocked once. My husband reported a blocked loo in the gents up on deck and by the time they had fixed it, it was spilling out on to the deck. The decks were very crowded on sea days with not enough sun beds, which were tatty and had soot stains from the funnel. Plus points - the 10 Entertainers worked very hard and did very good shows every night. The Guest Comic/Magician Manuel Martinez did 2 very good different shows. As you can tell, we were not impressed. We only went on this cruise because friends had already booked it and they had been with Thomson before. However, this is our last Thomson cruise and we are going straight back to RCI Read Less
Sail Date December 2012
Although we have cruised before, this was the first time that our family had been abroad for Christmas as our children are older. Overall, I can honestly say that the whole holiday was wonderful! I am actually struggling to find anything ... Read More
Although we have cruised before, this was the first time that our family had been abroad for Christmas as our children are older. Overall, I can honestly say that the whole holiday was wonderful! I am actually struggling to find anything to criticise about the week. Some points of note: 1. The Ship (mid-sized) itself was very clean and spacious. There were many areas that you could relax and have a drink in. We especially enjoyed the Jubilee lounge as a place to drink and be entertained. The dancers, comedian and hosts were professional and we had no difficulty in getting a good seat with a clear view of the stage. If you are fortunate to be waited upon by 'Willy', you will find him very fast, efficient and often hilarious. We frequently had coffee in the 'Royal Observatory' during the day and a special mention must go to 'Mary-Ann' for her attentative service. The rest of the ship facilities were perfectly OK. For example, the gym, although small was well equipped and we used the running machines in here every day. One piece of advice, when you embark, you will be offered a tour of the ship to help you find your way around -- I would strongly recommend this as we found it worthwhile. Also, special mention must be made about the sail-away party which was really good. 2. We had three inside cabins all on deck 4. They were clean and well appointed. True, they were small but we knew what to expect in advance. The bathroom was fine -- clean with no drainage problems (as had been reported by other reviewers). The shower was small but powerful and hot. The hairdryer was next to useless with the drying power of an asthmatic moth! It broke after a few minutes use. This was subsequently repaired though. The cabin attendants were efficient and discrete and certainly work hard. You could watch various free movies on the TV in your cabin. For example, I watched 'Ted' and the new 'Bourne' film. Having these movies did not make up for the absence of an on-board cinema (as on other more modern ships) however, it was nice to have them when you just wanted to have a glass of wine and chill-out in private for an hour or two. 3. Food. Unlike other reviewer's experiences, I would rate the quality of the food offered on the Majesty as very good indeed. We principally ate in the 'Four Seasons' restaurant which we enjoyed immensely (particular mention must go to 'Rey' the wine waiter, 'Sudesh' the head waiter and 'Roosevelt' and 'Armando' our two main waiters). It is true that most nights we had to wait for a few minutes outside the restaurant before being seated; however, we did not find this an inconvenience. Note: we had two dinners in the 'Seven Seas' restaurant which is the larger of the two and have to say that the food and service was equally good. My only one small criticism of the evening meals was that the quality of the coffee should really be improved as it was not particularly good at all and on one occasion it was served cold -- this was replaced immediately as soon as we complained about it. We had breakfast (and usually lunch) in the self-service restaurant on deck ten. The food here proved to be plentiful and of good quality. The only complaint we had here concerned roast potatoes that were cold as the heat lamp they had been placed under was inadequate to keep them at temperature. 4. Drink. We paid about £200 each extra for the all-inclusive package. At the end of the holiday, I don't believe that we consumed drinks to this value. I do not have a problem with this as we certainly were not prepared to force ourselves to drink excessively just to get 'our monies worth'. The beauty about paying in advance though for us was that it made having a drink more relaxing as everything was taken care of in advance. Every drink we had (Gin and Tonic mainly!) was well prepared and happily served by the friendly waiting staff and was of named brands. No complaints. 5. Itinerary. In all honesty, the ship tended to dock in industrial ports that were generally not pretty at all. Gran Canaria was the best. Madeira port was a dusty, smelly place and it took quite a while to walk to the town centre. If you are fit, this is not a problem. If not, you had best get a taxi. Lanzarote -- I would advise that you get a taxi or bus to the beach. It is not worth walking. Morocco -- go on an organised trip. Read Less
Sail Date December 2012
Just arrived back from our cruise to Tenerife visiting the Canary Islands and Madeira and Morocco. On arrival we went through the usual passport terminal without a hitch and swiftly to our cabin which was on deck 6. It was clean and re ... Read More
Just arrived back from our cruise to Tenerife visiting the Canary Islands and Madeira and Morocco. On arrival we went through the usual passport terminal without a hitch and swiftly to our cabin which was on deck 6. It was clean and re upholstered but so tiny. The wardrobe is only suitable for a single person so we had difficulty storing all our clothes as we were to stay an extra week in Tenerife after the cruise. The cabin was really quiet did not hear a thing and could not hear it move at all. The Thomsons shows were not as good as they once were but OK. They were a bit disapointing considering the excellent shows they used to do. However the food was very good. Safes were charged at £15 per week. The drinks were as at home but we were AI, be aware if you want Vodka to ask for Smirnoff vodka or they will provide you with their own brand which is not so good. As you sit were you please on this ship the waiters are fighting for your custom ( for tips)which is just a shame as they loose out really. The first night 2 of the waiters on our table were competing, every time they came to the table were saying my name is Rik my name is Roly they were so demanding that one of them spilt a glass of water over me in the rush, so we made sure we did not get these waiters again. A rocky sailing over to Morrocco and people were complaining of the noise from lower decks at the back of the ship. A good cruise BUT!!! The 3rd day after we arrived we had noticed quite alot of people coughing and by the 5th day even more people were taking ill with coughs and sneezing. We could not wait to get off the ship because of this. It was running through the ship like a plague. Once we reached our Hotel in Tenerife it was noticed nearly everyone had this cough including our party of 4 which 2 of them took to there bed as it was making them ill. Now we don't know if this was caused by the air con on the ship or not but just to say we all got poorly by the end of the holidays. We are at home now and 2 of the party are still poorly with chest infections have been given medication from the GP. So anyone going on the Majesty take bottle of cough medicine with you and take care. Enjoy yourself. Read Less
Sail Date December 2012
After a lovely week in the Arona Gran in Los Cristianos, we were transferred to the Port to join Thomsons Majesty. We are long-time Thomson fans, having sailed on the Emerald, Celebration, Dream, the Destiny 3 times and finally, the ... Read More
After a lovely week in the Arona Gran in Los Cristianos, we were transferred to the Port to join Thomsons Majesty. We are long-time Thomson fans, having sailed on the Emerald, Celebration, Dream, the Destiny 3 times and finally, the Majesty. We had an outside plus cabin (449) on deck 4 midships which was very quiet and ideally located. The storage space was excellent, including a 3-door wardrobe, 2 x 4 chests of drawers, a cupboard next to the fridge, and shelves within the wardrobe. It is true that there is very little space around the bed when it is in a queen bed configuration in fact my husband very badly bruised his leg on our bed within the first half hour of being on the ship, so care really has to be taken when negotiating around it. The shower was big enough to avoid the shower curtain attack, the shower itself was excellent - consistent temperature and flow. However, the grouting in the shower cubicle could certainly do with seeing some bleach as it was definitely not as clean as it has been on other ships. Seven Seas Restaurant. We found the main dining room very quickly as it was one deck up and we quickly established a great relationship with our waiters, Armando, Larry and Yasser our wine waiter. We usually do this, as we prefera table for 2 which we can occupy for the whole cruise. This is not because we are unsocial, but because my hubby struggles to hear what people are saying on the larger tables and feels uncomfortable not being able to join in conversations. We were well looked after by our 'waitin on' team and enjoyed a very good variety of meals. There was only one day where I was not spoilt for choice. The consomme offered on most days was absolutely gorgeous, with very intense flavour. Service Our cabin was kept clean and we had our 'towel animals' each evening. I know some people think these are tacky, but I love seeing the ingenuity shown. We visited almost all the bars and enjoyed what they had to offer. We enjoyed most of the shows in the Royal Fireworks, but the success of these was mostly down to the passengers' personalities. Drinks service in this bar was pretty good, although we did have one waitress who was less helpful than we have come to expect. She did improve over the week, but I did feel that there was more discontent amongst the drinks waiters than we have come to expect on previous cruises... Thomson take note, there may be reasons for this but it was a little disappointing. The duo in the Royal Observatory were also very good and we visited this bar before dinner a few times. Our visiting Comedienne was Brenda Collins, who I found very funny. Bingo was expensive at £5 for one ticket, which makes for boring play. If the same £5 were to pay for 3 tickets it would make the experience more enjoyable and I would have played more often. The Destination Information given for each stop was excellent, better than many cruise lines we have been on. It included an A4 map showing the ship's position, any beaches and the main amenities of the port. It also indicates whether there are HOHO buses and gives the places where Internet access is available (usually free access), as well as giving information about the location of the nearest chemists, banks, beaches and the availability of local buses and taxis and their costs. Usually we are totally happy with our Thomson cruises, but this time I did have some reservations: We don't mind paying for the safe in our cabin, because I get so much peace of mind using it. I was not too happy paying for the shuttle bus, especially when certain passengers who had not paid we're using the bus, in at least one case resulting in paying passengers being made to wait for a second bus. Breakfast service was very hit and miss and it is true that the toast, which was hard and often cold, sometimes only appeared at the end of breakfast. Obviously, if you want egg or beans on toast, this is bound to be an irritant and fruit juice was so elusive that it became a challenge to get a glass before finishing breakfast. Overall, we had a good holiday, but I will probably not be very quick to go back onto the Majesty. However, it is still very good compared to some other cruise lines and only suffers from comparison to our previous cruises on other Thomson ships. The only Thomson ship we have not yet been on is the Spirit, which I will certainly join if the right itinerary pops up. Read Less
Sail Date January 2013
We chose Thomson for our first cruise because we felt we would be well looked after, and we were absolutely right. We were able to travel from Leeds/Bradford airport, not far from our home, and did not have to worry about the minefield of ... Read More
We chose Thomson for our first cruise because we felt we would be well looked after, and we were absolutely right. We were able to travel from Leeds/Bradford airport, not far from our home, and did not have to worry about the minefield of gratuities on the voyage. By coincidence,the baggage handlers on Tenerife were on strike when we flew; Thomson staff kept us informed before we left and on arrival, assuring everyone that the ship would not leave without them. They had arranged mini buses for the trickle of passengers able to collect their luggage and we were speedily welcomed aboard. We had booked an outside plus cabin, on deck 6. It was lovely, and immaculately kept by our two cabin stewards. The Majesty is not a large ship, not much bigger than some North Sea ferries, and it is easy to find your way round. The staff are fantastic; they all work incredibly hard and yet they always have a smile and go out of their way to be of assistance. The ship has a good choice of sitting areas and bars, two restaurants and a seemingly never-ending buffet on Deck 10. The afternoon teas were delicious and, in addition to the buffet, the ship's talented chefs cooked daily specials to order. Service and quality in the restaurants was as good, if not better, than many, many restaurants on the mainland, and every meal we had was a delight. One of our favourite places on the ship was the Royal Observatory, a bar directly above the bridge. Watching the sun go down while listening to exquisite musicians is a memory we will treasure. There was plenty of entertainment to suit all tastes: quizzes, karaoke, bingo, gambling, easy-listening piano, and a nightly show in the cabaret lounge. The entertainment team and performers were outstanding. If you are on the Majesty don't miss the Moulin Rouge night. I would have liked to have spent time in the spa, but the treatments were a little pricey, and we opted to take advantage of the excursions arranged by the destinations team. We really enjoyed the Fire Mountain trip on Lanzarote and would recommend it highly, and we went to Maderia (see below for reviews). We also had an excursion in Morocco. There is no review section for Morocco, perhaps it is as well. The end of our stay on the Majesty came all too soon. Demarcation was the only black mark on the holiday; we were abandoned on the quayside, told to sort our luggage, packed tightly onto a coach and read a high-speed garbled message. I honestly cannot remember a single word. How much nicer it would have been to have been accompanied to the airport with a member of the Thomson team continuing to uphold the high standards on the Majesty. Disappointment did not last long, the Thomson flight home was immaculately managed, and the chief steward's charming manner more than made up for the blip at the quayside. We had a wonderful holiday, met interesting people, and were royally looked after. Read Less
Sail Date February 2013
It is just a review of the ship, but I will do a port review later We have just come back from Canarian Flavours on the Thomson Majesty. We had a wonderful time and really fell in love with the ship. We had read mixed reviews before ... Read More
It is just a review of the ship, but I will do a port review later We have just come back from Canarian Flavours on the Thomson Majesty. We had a wonderful time and really fell in love with the ship. We had read mixed reviews before we went, but I believe you need to experience something yourself to comment on it. We stayed overnight at Gatwick and flew at about 11.30. We landed at about 4 o'clock in Tenerife. We put our luggage on the coach and settled in for our 45 minute drive to Santa Cruz. We registered our debit card, had our photo taken and boarded the ship. We liked the ship straight away. Our cabin was an outside plus on deck 4 and really quite roomy. There were two wardrobes and 12 drawers plus a fridge and safe. There is an American type plug and a European plug over the dressing table. The en-suite is like a wet room. The water pressure in the shower was not as good as mine at home, but I think this is pretty standard in all ships. The tap over the basin was a bit of a mystery, until someone told us to press the red button to get hotter water ('elf&safety!) Strangely it did not seem to give hot water late at night, but was OK the rest of the time. The loo flushed efficiently. We had lovely fluffy white towels changed twice a day and Mary, our cabin steward, made us towel animals several nights. Unfortunately the hairdryer was pretty useless and I would recommend taking your own. There is shampoo and shower gel provided. We went to the shows almost every night, except on Sunday, when the sea was rough and we went to bed early! The shows were great and even more admirable as the stage is not very big compared to the Dream. We had a comedian on Saturday night -- Les Bryan -- very funny without being smutty! We had an Abba show, a Webber and Rice tribute, Moulin Rouge and Cool Britannia. We didn't really use the Royal Fireworks Lounge, but I believe they had Bingo, quizzes and game-shows in there. I have heard complaints about no sunbeds round the pool. It doesn't worry us as we like to sit somewhere quiet and read. There is a promenade deck with lots of sunbeds and some room at the back of the ship on deck 8. Also there are sunbeds on the deck above the pool if you wish to take part in the entertainment there. There is a library and internet access, but didn't use that as having a holiday from computers! The food was fabulous and I am very fussy! But still some people moaned! We only ate in the dining room on formal night as we found that when we went down about 8 o'clock there were long queues. So we used the buffet, which is nicely set up with tablecloths and flowers on the table, and which I actually preferred as you could eat at your own pace and then secure a seat in the Jubilee Lounge, and here is the main problem with this ship. The Jubilee lounge has lots of seats with obstructed view, so you need to get in early. Also the band "Muzzik Unlimited" played in between shows, so the theatre never really had a point where it emptied out and new people came in. Also, people were allowed to come in once the show had started and wander about looking for seats! I think Thomson should seriously think of making the Majesty two sittings as the Destiny was and that would make it more of a separate time for each show. Also, once the show has started, the doors should be closed and people only allowed in with someone showing them to a seat. On the day at sea we watched a play performed by some of the show team and I treated myself to a massage which cost £27 which I thought was reasonable . The girl who did it was called Tijana and was very nice. There are also lots of other therapies and hairdressing available. The band "Muzzik Unlimited" was excellent. The male singer did a wonderful "Gangnam Style" and also Elvis impersonation and the female singer sang "I will always love you" brilliantly -- a very difficult song to sing. There was a classical duo in the Royal Observatory which was quite relaxing. So all in all a very pleasant holiday and we shall certainly look to going back on this ship. Read Less
Sail Date February 2013
We joined the Thomson Majesty on February 2nd in Gran Canaria. Our cabin was inside on Deck 3 towards the stern. The cabin was bright, clean and totally adequate for its purpose. There was no excessive noise or vibration and the cabin ... Read More
We joined the Thomson Majesty on February 2nd in Gran Canaria. Our cabin was inside on Deck 3 towards the stern. The cabin was bright, clean and totally adequate for its purpose. There was no excessive noise or vibration and the cabin stewards were hard working in the back ground and cannot be faulted. All meals were hot, varied, tasty and served with a smile. The entertainment team in the Jubilee lounge were fantastic and very professional The shows were exceptional and possibly the best we have seen on any of the variety of ships that we have travelled on. The violinist and pianist duo in the Royal Observatory were good although not very warm in the bar due to the air con. We were not enthralled by the trio in the Firework lounge or pianist in the Rendezvous. Muzzic Unlimited are to be highly recommended. We had a great time on the cruise, meeting lots of friendly and interesting people. We did the Canarian Flavours cruise and recommend the Caldera trip on La Palma and El Cedro Forest hike in La Gomera. We also did an independant levada walk on Madeira, booking through Madeira Explorers which we can highly recommend. All in all we had a fantastic week and cannot fault the ship and all its crew members. This makes it all the sadder regarding the tragic accident that occurred the day after we left the ship, our hearts go out to the passengers, but most of all, the crew and families of those affected. Read Less
Sail Date February 2013
After reading some of the unfavorable reviews about Thompson Majesty, obviously written by people who have been on too many cruises, I feel I have to write and complement the entire crew and staff of this well run,clean and friendly ship. ... Read More
After reading some of the unfavorable reviews about Thompson Majesty, obviously written by people who have been on too many cruises, I feel I have to write and complement the entire crew and staff of this well run,clean and friendly ship. This was our second cruise, after cruising the Eastern Mediteranian on Thompson Celebration in November 2011,we got the cruise bug. We booked the Canarian Flavors Cruise on the net back in June and chose an outside cabin on deck seven,the Promenade deck. The flight from Bristol,the transfers and boarding all went well,we were welcomed on board and taken to our cabin,which although slightly small was very clean and tidy,we had no problems and the stewards always had the cabin spotless and tidy whenever we returned. The dinning in the restraunts was excellent although we did have to wait for a table on one occasion,the waiters and staff were very good as was the food. The on board entertainment was first class especially the show team and the resident band. We went on several excursions which were well worth the extra expense,the guides were very informative and we learnt a lot about the various destinations and had some very enjoyable days.Our idea of a cruise is a chance to see some different parts of the world and not just lie on the deck sunbathing all day,perhaps some of these people who complain all the time spend too much time on board,most of the tours we went on were not very well attended. The Magesty may be a bit old with a bit of a checkerd history but we wouldn't hesitate to cruise on here again. Read Less
Sail Date February 2013
I have sailed with Thomson before on the Thomson Dream in Sept 2013 and thoroughly enjoyed it. I booked an outside plus cabin on deck 9. Having sailed on the Dream which has bigger cabins I was shocked to discover the cabins on the Majesty ... Read More
I have sailed with Thomson before on the Thomson Dream in Sept 2013 and thoroughly enjoyed it. I booked an outside plus cabin on deck 9. Having sailed on the Dream which has bigger cabins I was shocked to discover the cabins on the Majesty are half the size of the Dream. However this didn't matter as the ship is much better laid out than the Dream so you hardly spend any time in your cabin anyway. The staff on the ship are welcoming and friendly - our cabin stewards Yuri and Julia ensure our cabin was pristine every day. The food is outstanding - you want for nothing except a good cup of tea but that is becaise the milk is UHT which can't be helped. The atmosphere on the ship is lovely and there is plenty to do if you don't want to leave the ship and the entertainment at night is good. No-one appears excluded but if you want to be quiet you can. Thomson offer a range of tours which I found to be expensive and not really worth the money as some of the locations on offer around some of the Canary Islands such as La Palma are as dull as dishwater and you are better going it alone. Maderia is a lovely place and give the toboggan ride a go - it's great. After a day at sea you have the option of going to Agidir in Morocco, the dilemma here is staying on the ship or going on a trip. Thomson reps advise not to go it alone but some people did and returned at once to the ship due to the filthy town and the harrassment they experienced. One of the trips takes you to the Kasbah, souk and to a show. The sight of the Atlas Mountains is brethtaking but you cannot take it all in without being bothered which is a shame. If you take this tour please beware - if you get off the bus, if the overwhelming smell of wee doesn't make you wretch the persistent parasitic plebs which poke,prod and harrass you by chasing you with snakes and camels will. Thomson market this as the 'locals being friendly' and an 'experience'. Women are particularly vulnerable to this type of treatment as Arabs don't appear to repect them. Going to this place gives you an insight as to what medieval England must have been like. Apart from this experience I would wholly recommend a cruise and stay. Thomsom have always come up trumps for me and I would recommend anyone giving it a go. Read Less
Sail Date March 2013
We booked this cruise last minute having weighed up whether to go to a All Inclusive Hotel in the Canaries or try a Thomson Cruise. Having cruised 4 times previously, 3 times in the Caribbean and once in the Gulf from Dubai we wondered ... Read More
We booked this cruise last minute having weighed up whether to go to a All Inclusive Hotel in the Canaries or try a Thomson Cruise. Having cruised 4 times previously, 3 times in the Caribbean and once in the Gulf from Dubai we wondered whether this ship would live up to our last cruise. We neednt have worried. Embarking was easy and less hassle than we encountered previously. Transfer from Tenerife airport was around 55 minutes. We were met and immediately shown to our cabin 3115. Yes cabins are small but you only use them to shower, change and sleep so I cant see what all the fuss is about them being snug - this is what we expected. We were on deck 3 inside cabin and it was more than adequate for our needs. 2 single beds, wardrobe, dressing table with chair, small portable type tv, bedside table. Washroom with shower, toilet and sink - the usual really. Not long after getting settled in cabin the cases arrrived and the cabin staff knocked to ensure everything was ok with the cabin. Beds were comfy although my matress was leaning a little so i just turned it round and no problem. 2 pillows and both were comfy. Cabin temperature altered at the wall like your own central heating. We were issued with credit card type cards with DP printed on them showing we had chosen to go all inclusive. We were able to use this immediately and the same card opened the cabin door. We mainly ate in the Cafe Royale on deck 10 for breakfast and for the first few nights. We then went to either the Seven Seas or Four Seasons which both have the same menu only one is smaller. Not many tables for 2 but met some nice people each night. Tended to drink in the Rendezvous Bar and Chon our waitress was lovely and very accommodating. We both drink Gin and Bombay Sapphire was included in the all inclusive package. A few premium drinks not included - like Baileys but Hubby drank Jonnie Walker Red whisky also and this was included. Most cocktails also included and Latte coffees etc. Food was excellent. Could be warmish on deck 10 but no problem in the main restaurants. Always something to eat on offer and presented really well. Staff very pleasant and worked really hard - never without a drink as they are always coming around. Would definately recommend paying the £398 for drinks package. We didnt drink to excess and were not greedy and when we got home added up our "zero" account that you get under your door and it would have come to well over £700. Ports of call were ok. Didnt get off in Morrocco - was too hot and just didnt fancy any of the excursions - we dont go on holiday to shop and trudge around souks/markets and hate being haggled. Anyway people were moaning about some of the ports but you nearly always berth in industrial ports and taxis are always waiting anyway. Some people just go on holiday to moan - my take - go with Cunard or P & O then - pay twice or three times the price and you will still moan. You can have 2 or 3 cruises with Thomson for the price of the others.Weather was beautiful, which was a lovely bonus as we left snow behind. Sea day the usual problem with sun beds but we have had this before on other cruise lines. You just have to get up at a reasonable time to ensure you grab a sunbed. All in all we cannot fault this cruise, apart from some sea sickness on Captains Night!!! (of all nights) - alot of people experienced this but the sea was quite rough and also it was the Atlantic Ocean! I have written this review as I think some comments posted were unfair. Pack your bags and go, for the price and the whole package you wont be disappointed it was lovely. Happy sailing. Read Less
Sail Date March 2013
This was our first cruise on Thomson ship, we have cruised several times before, we booked it fairly last min. There were several differences we noticed compared to other cruise lines, they were :- we had to pay to choose a cabin, we had ... Read More
This was our first cruise on Thomson ship, we have cruised several times before, we booked it fairly last min. There were several differences we noticed compared to other cruise lines, they were :- we had to pay to choose a cabin, we had to pay to get a cabin of a decent size, we had to pay to use the cabin safe, all these extra to other cruise lines. The flight was delayed due to weather at Manchester we were on plane 1hr 30mins before take off, we arrived late at ship but transfers and check in fairly easy. it wasnt long before we got our luggage, but it was late evening by that time, we changed and went for quick dinner, then muster at around 10.45pm 11pm ish, there was then a lovely sailaway party, but would have been nice to have it a day later as we left gran canaria and more final passengers had boarded then. but it was good and felt welcoming, our first night on board we discovered the ship creaked far more than any other ship we had been on. we did get used to it. The cabin was well serviced by two lovely people Vicky and Richard. Our cabin was fine, although we thought dated, the beds we found to be small and uncomfortable. we had opted to leave as twins to have more floor space, in hindsight maybe we would have slept better had we asked to be made as a double then we would not have been up against the walls. The cabin was in a good enoough location and handy for most things. we never had a problem getting a sun lounger, although as mentioned on other reviews space limited for the beds. We found all the staff on the ship friendly and helpful on the whole, we thouroughly enjoyed the entertainment and thought all the team worked very hard. we especially liked the show team, who produced some excellent shows which we went to see every night, we thought the assistant cruise director by way far far better than the cruise director, he was completely entertaining in everything and anything he did, including a fashion show, we howled with laughter at his commentary. we also want to give special mention to a young member of the entertainment team just 19yrs old called Jack, what a very pleasant talented young man, he took time to speak and be friendly to everyone, he was a very good all rounder, he could sing, dance and do magic! watch this space a star in the making I am sure. The food we found to be ok, our gripe was the practice of waiters "saving" tables for guests who appeared to have Tipped to have tables saved, it was meant to be open sitting, however tables were left empty and the same people walked in straight to "Their" table night after night, and there were queques of people outside, we were aware of this because we tended to dine early and witnessed night after night, as we wanted a table for two we could hardly be refused when the restaurante was fairly empty, on a couple of occasions we could see the waiters looking slightly anxious if we were still at our table when the "regulars" were due to arrive, but it was not only on tables for two, we saw it on all table sizes. we were offered to have a regular table by means of a dubious question, and a handshake, we declined as we believe open sitting should be just that, open to all guests not just those willing to pay/tip for the privelege. I am aware others wont share my view. We also found the captains cocktail night a let down, the worst one we have ever been to, the Captain appeared not to like it and wanted to get away it appeared, hardly a welcome! one waiter told us he never speaks or gives announcements, we did find this to be true, what he did announce was very very brief. The formal night we found the food to be worse on that night than any other, very strange we thought as it is usually much more special. We had lovely weather and enjoyed the ports of call, although we have done them all before apart from Agadir. We did a cruise and stay, we found the transfer from ship to hotel very good and stay at hotel also good. would we travel with Thomson again, yes I think we would if the price was right, it would be more for the entertainment than anything else I think. Read Less
Sail Date March 2013
Food pretty awful and I am not a fussy eater. Selection of desserts and cheeses were limited and bland. Drinks seemed to have low alcoholic amounts especially the cocktails. Lager was awful, drink packages overpriced? Dining rooms just ... Read More
Food pretty awful and I am not a fussy eater. Selection of desserts and cheeses were limited and bland. Drinks seemed to have low alcoholic amounts especially the cocktails. Lager was awful, drink packages overpriced? Dining rooms just ok, buffet was cramped for number of guests onboard, had to extend area onto the pool deck. Pool areas were tiny which suggests this ship was not designed to sunshine cruises. Tables, chairs and loungers appeared tired and pass their sell by date. Public toilets were scarce and tiny. Pretty tired and smelt bad! Cannot believe the other reviews on this ship as it did not tally with my experience. I paid more per night for this cruise than a recent P & O cruise to the Carribbean! I had a cramped outside cabin on this cruise compared to a spacious and modern one with a large balcony on P & O. Children onboard were unchecked, always in the hot tubs despite not allowed but can't blame them as the ship is pretty uninspiring for kids, not much for them to do otherwise. The commendable points were few but I must compliment the cabin stewards and some of the entertainment was very good (cruise director & his assistant plus the singers/ dancers plus musicians in the Royal Oservatory) Little to do onboard, shops offered little, bars okay but tired, Le Bistro restaurant is a joke - tiny and dark! Overall , a tired ship that has been given a lick of paint. If you have booked it then go and make your own mind up. If you are thinking about it, I would look elsewhere. We will not be using Thomson Cruises again as it proved to be poor value for money compared to our previous cruise with P & O. Read Less
Sail Date March 2013
Celestyal Majesty Ratings
Category Editor Member
Cabins 3.0 3.3
Dining 3.0 3.6
Entertainment 3.0 4.1
Public Rooms 3.0 3.8
Fitness Recreation 3.0 3.3
Family 5.0 3.3
Shore Excursion 4.0 3.5
Enrichment 4.0 3.3
Service 5.0 4.2
Value For Money 5.0 3.6
Rates 5.0 3.7

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