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14 Helpful Votes
Sail Date: July 2017
We travelled with our two friends and chose this cruise mainly for the itinerary as we have sailed on The Celebration in the Eastern Med several times and fancied a change., After reading some of the reviews we were genuinely worried. ... Read More
We travelled with our two friends and chose this cruise mainly for the itinerary as we have sailed on The Celebration in the Eastern Med several times and fancied a change., After reading some of the reviews we were genuinely worried. However,from the minute we embarked on the ship we were astounded by the friendliness of all the staff. On our first night we were shown to a table and introduced to the waiters, Aris,Roy and the Wine Waiter, Ian, they were delighted to serve us and we were given this same table every night and indeed excellent service .The food was superb, a great variety, hot and well presented. Mr Abdullah the Restaurant Manager does an excellent job and very kindly gave us a bottle of champagne. We chatted to the Hotel Manager, Bell, who has the unenviable task of being in charge of the whole hotel section of the ship, which he does with extreme efficiency and still has time to chat! He gave us some gorgeous red wine with his compliments, which was greatly enjoyed! As we have sailed 16 times with Thomsons we were invited to a Cocktail Party, hosted by the Captain and Senior Officers which was most enjoyable and we were thanked by the Captain for our loyalty to Thomsons. The staff in the bars worked very hard and we were always served very quickly. Last year on the Celebration we had to wait some time to be served, but never this year. Niki, Ella, Kiwan and Joshua deserve a special mention, as they always had a little chat and were so friendly. The entertainment in the Jubilee Lounge was okay, but the only show we really thought great was the Moulin Rouge. Some of the shows we have seen before, so perhaps a change of repertoire is called for. The Crew Show was the highlight of the entertainment, the DJ, Aural was fantastic! To sum up, an excellent cruise, super staff service and food! So sorry the Majesty is going as we would have had no hesitation in sailing on her again. Read Less
14 Helpful Votes
Sail Date: July 2017
This was our second cruise and the first time with Thomson Majesty. I had read previous reviews and the majority mostly sum up my experience. To summarise our cabin first; We had an outside standard cabin and it was much smaller than ... Read More
This was our second cruise and the first time with Thomson Majesty. I had read previous reviews and the majority mostly sum up my experience. To summarise our cabin first; We had an outside standard cabin and it was much smaller than expected. It would be fine for one person but not for two people for two weeks! We had to live out of a suitcase as the single wardrobe and drawer space was not sufficient for two people. The bathroom was the smallest ever and a very tight squeeze. It was old and shabby with a shower curtain that didn't cover the space and thin worn towels. Very dated interior throughout and the television had little available to watch with an intermittent service, so we didn't use it much. The housekeeping team were very intrusive and always wanted to attend to our room when we were using it! That said - the rest of it was just great! The dining options were varied and they catered well for me and always offered me the menu the day before so that they could prepare my gluten free meals. Our waiter Manny and our wine waiter Leandro in the Seven Seas restaurant were excellent and looked after us incredibly well for the two weeks. Mary Ann in the Polo lounge was also great fun and a real character! She always looked after us very well and went out of her way to find us a seat when it was busy. All the staff work so hard for such long hours but their commitment to their job is outstanding. They were the highlight of the cruise, with all of them being such good fun to be around, entertaining us with their own cabaret show and impromptu dancing, singing and magic! I would definitely go on a Thomson Cruise again and wish I could choose the ship where the staff will move on to when they retire the Majesty in November. We had good fun in the sun and look forward to our next cruise with Thomson next year! Read Less
9 Helpful Votes
Sail Date: June 2017
I nearly always choose Thomson's holidays (usually Gold) so know that I can trust them. The cruise appeared to be value for money, with a big discount on the original price, & booking was easy online. My wife's suitcase got ... Read More
I nearly always choose Thomson's holidays (usually Gold) so know that I can trust them. The cruise appeared to be value for money, with a big discount on the original price, & booking was easy online. My wife's suitcase got lost at Palma airport and the onboard receptionist's worked hard to track it for us. It arrived onboard 2 hrs before we sailed so 10 out of 10 for effort there! We booked for 14 nights so left the exploring of Palma for our first return. We had 9 shore excursions booked starting with Sicily (loved it) then to Sorrento & the Amalfi Coast (amazing) & finally to Rome (a must see for any traveller). Corsica was the next stopover (interesting & the only tender to shore as we lost Cuitadella on week two!) and finally to Mahon (gin museum/distillery duly visited)! Back to Majorca then for the start of week two. So it should have been docking at Cuitadella but the Tramuntana (a strong Balearic wind) meant we had to dock at Mahon again. Toulon & Sete were the next two ports of call on the cote-d'azure. We lost the weather here but by the time we hit Palamos and Tarragona the sun was back to baking temperatures! A visit to the Capital of Tarragona (Reus) and a quick tour of the beautiful seaside resort of Cambrils was our last planned excursion. None of the above tours were rushed or included pointless trips to outlets or irrelevant extras. I added a final bicycle tour around Ibiza town for our last day and my wife went to the Sana Wellness centre onboard for a little pampering! Meals were above average and pretty much 24hrs if you wanted it!! The drinks package was good value and the choice was reasonable. Entertainment was mainly the crew but they worked hard and produced a variety of decent shows! Would I do it again? How about tomorrow!! Waking up in a different country or part of a country is such a great way to holiday! I completely get the whole cruising idea and wish I had started it years ago! The ship is old but still eminently seaworthy and the family atmosphere on board is a delight! The crew were efficient, polite and plainly enjoyed their chosen occupation! Overall...well done Tui! Read Less
19 Helpful Votes
Sail Date: June 2017
Never sailed on Majesty before enjoyed almost all of the week ,just a few minor complaints but nothing that would stop me cruising with Thomson's again. Great entertainment wonderful staff all around the ship. Nothing was too much ... Read More
Never sailed on Majesty before enjoyed almost all of the week ,just a few minor complaints but nothing that would stop me cruising with Thomson's again. Great entertainment wonderful staff all around the ship. Nothing was too much trouble, Food on the Majesty was excellent always plenty to eat. Waiters continually making sure that everything was to your liking. If I have any criticism about evening mealtime it is there chose of sugar free sweets where very limited and non existent during afternoon tea which was a shame because all the sweets looked delicious particularly the different types of biscuits. My only complaint was the trips. Thomson's need to reconsider some trips when it is Ramadan. Our trip to Casablanca was a waste of time as most thing the where closed because of Ramadan. We couldn't even get a drink of water as nowhere was open and in those temperatures it was ridicules. Read Less
26 Helpful Votes
Sail Date: May 2017
I have just returned from a weeks cruise which was offered at a knock down price due to the fact that the ship is coming out of service at the end of the year. We were a bit apprehensive as to what condition the ship would be in, the ship ... Read More
I have just returned from a weeks cruise which was offered at a knock down price due to the fact that the ship is coming out of service at the end of the year. We were a bit apprehensive as to what condition the ship would be in, the ship was as described as a bit tired and the cabins small however we couldn't fault the organisation of Thomsons everything thing went like clockwork from checking in at Gatwick to departure day at the end of the holiday, well done Thomsons. The ship itself was as described tired but everything worked as it should, the food was excellent as were all of the staff the entertainment was brilliant.It might not have been the best nor the biggest ship in the world but the atmosphere and the enjoyment was amazing. We would certainly book again with Thomsons due mainly to there fantastic efficiency Read Less
13 Helpful Votes
Sail Date: April 2017
I went with my mother and my 11 yr old daughter, we shared an outside cabin on deck 6, we were very happy with the cabin, we had been concerned before that it would be too small but we had no problem. I'd read other reviews saying ... Read More
I went with my mother and my 11 yr old daughter, we shared an outside cabin on deck 6, we were very happy with the cabin, we had been concerned before that it would be too small but we had no problem. I'd read other reviews saying the boat was 'past it' which I totally disagree. Yes the cabin was a little tired, but spotlessly cleaned every day. The staff on board were wonderful, every single one smiley and talkative. We ate most nights in the Four Seasons restaurant which was lovely. The staff, especially Jared, Charlie and Vincent were genuinely pleasant and interested in what you'd been doing that day or what you'd planned for the next day. Captains Dinner evening was great fun, it was lovely getting dressed up for the occasion and the staff all put on a 'show'. To think they do this week in week out, you certainly couldn't tell, they had lots of fun too. The food in general was faultless, plenty of choice in the buffet areas on deck 10 for eating any time of the day. We did enjoy breakfast in the Seven seas most mornings which gave a choice of waiter or buffet. Paninis on Deck 10 mid afternoon then afternoon tea was very tasty. The onboard entertainment team certainly entertained, they have some very talented people. The guy who sang and played guitar on Deck 5 each evening had a lovely relaxing voice, we could have listened to him all night. The resident band Musik unlimited certainly had us swaying in our seats and giggling at Romeo's dancing. My 11 yr old daughter didn't partake in the kids club as she was more than happy wandering around the boat to find wifi or spending time with us. From what we saw the kids club was well catered for. Most days we visited the ports under our own steam rather than booking expensive excursions, this suited us fine as all towns were within easy walking distance. We decided to book an excursion in Morocco as we were a little unsure of what to expect. We now wish we'd stayed on the boat for the day. The guide took us to a remote hilltop to show some remains of a fort destroyed by the earthquake, but when we arrived we were hounded by men with Camels and other animals, before we knew it my daughter was on a camel being lead off down the track. After a quick wander around the car park the man insisted we had photos with his camel and went on to charge me 20 Euros for the priviledge. (my fault, I didn't have any smaller notes and he could see that) So that un-nerved us all to be honest. We then were taken to 'Fantasia' which was no better than a school talent show, then onto a Souk, which was just a massive indoor market selling everything from toiletries and kitchen utensils to carpets. Not really that thrilling, a bit similar to Birmingham!! So my advise would be to go it alone, others on the boat did and had a much better experience. We all loved the fact that we woke up in a different place every day, I'm definitely a convert! Hygiene wise, the staff were always at the restaurant doors with hand gel and there were dispensers outside all room and wcs. We didn't hear of any illness. I used the gym a couple of mornings, the first when we were still at sea, which I wouldn't do again, trying to run on the treadmill was very funny swaying side to side. The gym was very small, but reasonably equipped. The equipment was quite old but served the purpose for a holiday gym. Read Less
4 Helpful Votes
Sail Date: March 2017
I have just returned from a cruise to the canaries on the thomson majesty and I feel that this lovely ship does not get the credit it deserves firstly she is an older smaller ship than a lot of newer ones but I if you want excellent ... Read More
I have just returned from a cruise to the canaries on the thomson majesty and I feel that this lovely ship does not get the credit it deserves firstly she is an older smaller ship than a lot of newer ones but I if you want excellent friendly crew and good food and entertainment don't look any further, she is a little tired but kept spotless, the cabins are small and bathroom suite dated but I feel some reviews are harsh and untrue. Daniel, Ricky, Ian in the seven season restraunt were brilliant as we're all the staff if you were paying 5 star prices I still don't think you would get any better service. The entertainment staff were very good and worked very hard the shows were excellent and the bands and singers top class each and everyone worked hard to make the passengers have a good time. In my mind it's a more laid back cruise not for everyone especially if you are used to more formal cruises I think for first time cruiser it is brilliant. Read Less
1 Helpful Vote
Sail Date: March 2017
Six of us wanted to cruise together, we thought this was a good price - £800 each for all inclusive. We had a wonderful time on Thomson Majesty. WE all thought the cabins tired and dated and very small but this did not spoil our ... Read More
Six of us wanted to cruise together, we thought this was a good price - £800 each for all inclusive. We had a wonderful time on Thomson Majesty. WE all thought the cabins tired and dated and very small but this did not spoil our experience. We were impressed with the buffer selections on deck 10, and particularly enjoyed the omelettes for breakfast. The restaurant for dinner at night was also excellent. We all thought the food was very good, and liked the entertainment provided by the waiters. We had excellent service from our waiters Angelo and Geoffrey and our wine waiter Ian. Although I personally do not like to sunbathe my friends spent many hours on deck 11. The entertainment during the day on deck 10 was good particularly the live music and quizzes. I liked the activities on our Sea day, I did line dancing and American smooth. The instructors were good but the classes were too short. I also enjoyed singing - Michael is a brilliant choir master, and I spent an enjoyable hour learning 4 songs and taking part in a performance at night. Our evenings were spent mainly in the rendezvous bar, and then in frame 52 for late night dancing. We enjoyed the shows at night, although I was very disappointed with the Queen tribute. Altogether this has been an amazing cruise for SIX IN THE CANARIES Read Less
18 Helpful Votes
Sail Date: March 2017
This is our second Cruise (first was with Costa) and overall we loved The Majesty. She's an old girl, and as long as you don't expect Royal Caribbean Standards for a Thomson price, you won't be disappointed. We had ... Read More
This is our second Cruise (first was with Costa) and overall we loved The Majesty. She's an old girl, and as long as you don't expect Royal Caribbean Standards for a Thomson price, you won't be disappointed. We had done our research before leaving as we had read many negative reviews, so we knew we had to pay $15 for a safe, and we also knew the cabins were going to be small - but knowing this before you leave makes all the difference. Embarkation was very smooth, we were told it may take up to 3 hours to get cases to the cabins, but we were met on the boat as soon as we boarded to be taken to our cabin, and the cases were already there. The Majesty herself is a beautiful old boat and we loved her charm. There are places where you can see she may be a bit dated, but we liked her feeling like a ship, not like a big shopping centre atrium. Two things struck us the most - the first was how spotlessly clean the ship was kept - staff were continuously cleaning, and they were the most friendly cleaning staff I've ever come across. The second was the staff in general - they were excellent. We enjoyed the food on board - eating mainly in the self serve restaurant as we are quite casual eaters most of the time. The food was plentiful and varied, and we always found it hot and of a good standard - we never went hungry. We did eat in the restaurants twice, and the food and staff there were also very good. It would be nice if there could be themed restaurants (ie Chinese, steakhouse etc) even if it did incur an additional charge like The Bistro - it would give a bit more choice, but there is only so much room on the Majesty so I doubt that could happen. It would be nice if there could be an area in the buffet which is 'Port Themed' so that you could get a taste of your next destination. Just an idea Thomson, in case you read this...! We had bought the drinks package for £10 pppd, and that was very good value. My only bugbear was if you wanted a frozen cocktail you had to pay a surcharge, but that was only £1 per time, so hardly extortionate. Coffee in the coffee shop was also included in the package. We're not really ones for stage shows so we didn't see anything in the Jubilee Lounge, but there was something on each night if that's your thing. We spent most nights up in the Observatory Lounge listening to LM sing with his guitar. He is a very talented man, who we never grew tired of listening too. There is a fab guy who plays piano in the Rendezvous lounge also. We did 3 Excursions - Madeira, Agadir and Lanzarote. The Madeira Mountains tour was fantastic and the guide was very knowledgeable and funny - it was well worth the money. When the tour finished at lunchtime, we went into Funchal on foot and had lunch at the seafront, then made our own way to the cable car and took it to the top and came down in the wicker baskets - our favourite day! :) The Agadir tour was just the Kasbah, the Mohammed V Mosque and the waterfront, but that wasn't really up to much unfortunately. The Kasbah was an old ruin that has just been left and vandalised, where every man and his camel is trying to get you to buy something as soon as you get off the bus. The Mosque we could only stand outside and look at, and the waterfront although very nice, could be anywhere. The Lanzarote tour to Timanfaya (Fire Mountain) we would also recommend. Amazing place unlike anywhere else we've ever seen, and then we had a camel ride and the tour stopped in a Bodega on the way back. Good value. The staff on the ship were all exemplary - we didn't come across anyone less than helpful and friendly. The bar staff on deck and inside come round constantly to see if you need a drink, and tips were never expected or given. Speaking of which, a big thing with a Thomson Cruise is you aren't hit with a surcharge at the end of it, like you are with all other cruises. When we finished our first cruise with Costa we weren't aware of this and had a bill for $170 each for tips and gratuities. This does not happen with Thomson. If you want to give a tip (as we did to certain staff) that's your choice, but its not demanded as it is with other cruise lines. On our last day, we had to be out of our cabin by 10am but our flights weren't until 6pm - but our cases were taken the night before and hand luggage was securely stowed in the ship - so we could still relax and explore Gran Canaria. Then we came back to the ship for lunch, as food and drinks were still included until the bus left for the airport. On the whole an enjoyable experience, we will definitely use Thomson again. All I would recommend is that you spend an evening doing some research before you book any holiday so you know what to expect, then you won't be disappointed. We would give The Majesty an 8 out of 10. Read Less
1 Helpful Vote
Sail Date: March 2017
The food was good and always available and hot. The colourful coasts destinations: apart from Gran Canaria and Madeira, the ship was far to far away from the ports. I also think the excursions are very over priced, especially if there is a ... Read More
The food was good and always available and hot. The colourful coasts destinations: apart from Gran Canaria and Madeira, the ship was far to far away from the ports. I also think the excursions are very over priced, especially if there is a family of you going. The kasbah/souk excursion cost £90 for 3 adults and was terrible, we had over an hour in a place you could buy a local handbag or a pair of aladdin shoes, the rest of the items were far too big to transport and we were sat around waiting for that part of the tour to finish. Then we had 50 mins in a market that would take all day to go round. I felt totally ripped off. The ship itself is looking a bit tired, but was kept clean by the ever present staff, who were polite and hard working. The show and entertainment teams were excellent, Fran, Matt and Bethany were especially talented, with spanish lessons, singing (Bethany) and the brilliant game shows and not forgetting the excellent deck games. The evening shows in the Jubilee lounge were very professional and entertaining. The entertainment management we felt left something to be desired, there were some inappropriate comments made with children present from Jack the entertainer and we were disgusted at his innuendos during some of the game shows. And generally found Tayler and him were inapproachable. The waiters were all excellent and the service was very efficient and the chamber maids made our cabin up every day very well and were always polite when approached. Overall a lovely week, but some polishing needed. Read Less
Celestyal Majesty Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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