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19 Helpful Votes
Sail Date: April 2017
It came up as a cheap deal with drinks with dates I needed so went for it. Easy transfer to and from ship. I was aware this was not a posh fancy ship. Its being removed from the fleet this year. overall it was fine for the money ... Read More
It came up as a cheap deal with drinks with dates I needed so went for it. Easy transfer to and from ship. I was aware this was not a posh fancy ship. Its being removed from the fleet this year. overall it was fine for the money paid. Everyone was very friendly and helpful on board. Typical entertainment very good in parts. Good comedian on board. The ports were good and excursions as normal. We just got off on our own as there was easy access to places. The food was surprisingly good we were pleased. Waiter service available for breakfast, lunch and dinner if required. We opted for the casual buffet one evening it was actually very good indeed. The all inclusive drinks package misses a lot of drinks and a supplement is payable to have these. e.g only house wine included and only one lager but both were fine. Cabin was the smallest we have ever seen very clean though. Plumbing was dire. Read Less
7 Helpful Votes
Sail Date: March 2017
I've read many of the reviews regarding this cruise and can't believe how accurate they were. The flight and transfer were great and the embarkation was fast and efficient (although I've never seen the entertainment team ... Read More
I've read many of the reviews regarding this cruise and can't believe how accurate they were. The flight and transfer were great and the embarkation was fast and efficient (although I've never seen the entertainment team doing this job before) and the cases were delivered very promptly to our cabin. But now to the cabin. It was small, very small. I was annoyed to find out that there was a weekly charge of £15 for the safe. And the sockets on board were continental. We had to buy an adapter of £6.95, which surprise, surprise were reduced to £4.95 later in the cruse. We were on deck3 and there was a permanent load noise coming from the engine room below. There wasn't an iron in the cabin, nor a laundry on the ship. There were only 3 channels on the TV, none of them showing any live sport. The shower used to flood the toilet when the ship sailed. Overall the food was of a decent standard. The two buffets could not cater for the numbers during breakfast and lunch so it was best to use the restaurants instead. The ships chargeable bistro was well work the money. It was far superior to that run by other cruise companies. The night time entertainment was adequate. Both the Spotlight show team and the ships group 'Muzzik Unlimited' worked hard but it really needed nightly comedians / singer/ magicians to give some variety. The day time entertainment programme was a little limited. The table tennis was just a winner stops on affair. Far better to have a double knockout where passengers get to meet one another. On deck the Jacuzzi should have had a health warning. Throughout the day it changed colour from brown to a dark green. And there was a thick coating of suntan oil around the sides of it. The staff, in general, were very friendly. However there were a few who needed to go to charm school. The best guy on board was the ever smiling cleaner of the stairs handrails.(how could he be so happy doing such a dull job all day) During the cruise I felt that Thomson's just wanted to save money. I've already mentioned about charging for the safe. But the most obvious of these was having to leave port at 6pm for most of the time. It would have been nice to have an evening off the ship. And when we started to sail the ship was always rocking. Was this yet another cost saver by not having the stabilisers switched on until we were away land. The good news is that this tired ship is being replaced next year Read Less
Sail Date: March 2017
We bought an All Inclusive weeks cruise paying £200 each for a drinks package on the Thomson Majesty only to find a huge amount of supplements once onboard. £15 for the use of a Safety Deposit Box. Supplements on all but a few basic ... Read More
We bought an All Inclusive weeks cruise paying £200 each for a drinks package on the Thomson Majesty only to find a huge amount of supplements once onboard. £15 for the use of a Safety Deposit Box. Supplements on all but a few basic cocktails and £1 extra for frozen Cocktails Only San Miguel on draught and extra for bottles.I ordered a Club Soda and was only allowed a glass not the whole can Why was there a charge for a can when I was on drinks package? The worst was £1.40 for a bottle of WATER I bought water at a local Spar at one port for 28 Euro. You cold have a glass of water on tap bt notices up forbidden bottles to be filled. A huge £12 for a steak at the Four Seasons and Seven Seas Restaurants. The meals were nice and a good choice the Staff a delight. The Self Service Buffet style Cafe on pool deck was not so good food cold Pizza Slices sitting on a wooden board no heat underneath. I did point this out to one of te catering staff but nothing was done bout it. The Entertainment Staff were Fabulous from the Daily Quizzes and games around the pool to the Theatre Shows well worthy of a West End billing. Michael on the Piano is just so charming. Taylor the Cruise Director and staff take a Bow. Gratuities were included but we choose to tip the cabin staff if only for their Towel Animals on our bed each night. The cabins were needing some TLC chipped enamel on sinks dirty grout and broken drawers but this is the Majesty's last season. I would be put off booking Thomson again simpl because of the Extra Charges! Read Less
27 Helpful Votes
Sail Date: February 2017
just returned from a weeks stay on the majesty ,the ship is tired and decor is dated and the cabins are small but that wasn't a problem for us.The food in the seven seas restaurant was overall very nice with waiter service and we were ... Read More
just returned from a weeks stay on the majesty ,the ship is tired and decor is dated and the cabins are small but that wasn't a problem for us.The food in the seven seas restaurant was overall very nice with waiter service and we were looked after by Jared and Charlie who were lovely.The entertainment team were OK and some nights better than others.There was a group called muzzik unlimited who worked very hard and I thought were great.Some staff were brilliant and couldn't do enough for you but others were not good at all ,beware of Ira the rottweiler on reception we were stood at reception one day whilst she was swearing down the phone at another member of staff (not professional at all). One word of warning don't use the Jacuzzis as my son got an infection and was on a drip for two days .I personally would not go again but that's just my view. Read Less
14 Helpful Votes
Sail Date: February 2017
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in ... Read More
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in the Bistro is exceptional and well worth the cover charge.. The main entertainment team was poor but Muzzik unlimited and some of the other acts were excellent and more than made up for the lack of talent from the main team. The cruise director was one of the poorest I have seen not even acknowledging people unless they spend most of their time around the pool where he was the centre of attention and the main attraction. The ship had a lot of sway when moving and rolled a lot in the night passages which many found uncomfortable. The captain was not able to be understood during his navigational messages which came across very fast in broken English once a day and unfortunately the safety muster didn't seem to be taken to seriously by those reading from their notes during this.. We only booked 1 excursion and had that refunded at El Hierio where the rep disappeared before we were able to get off the bus and we were left with 200 others wandering around a very run down area where the highlights were watching a man change a tyre or having pics by the bins that littered the streets. Other than that we used local taxis and saved a fortune compared with ship excursion prices, Medira take a hop on hop off yellow bus tour past many of the main sights and the cable car to the top of the region for only 23 euros as opposed to £39 each La Palma beach transfer we used a local taxi for 4 and local bus back for under 20 euros for all of us ..ship £20 each Valverde town transfer ... Save your money and don't bother.... Would I cruise with Thomson again... yes Would I choose a small ship again ...yes Would I opt for a standard room ...No Read Less
10 Helpful Votes
Sail Date: January 2017
2nd time on this ship still not seen the captain does speak once a day through tanoy but could not understand word he said. very bad point toilets or lack of them, hundreds people on sun deck and pool deck only 1 toilet on each deck ... Read More
2nd time on this ship still not seen the captain does speak once a day through tanoy but could not understand word he said. very bad point toilets or lack of them, hundreds people on sun deck and pool deck only 1 toilet on each deck with people waiting turn to use them. or go down to deck 9 where there is another toilet. Food was good however they had an indian food night on deck 10 I asked what was on offer for people who do not eat this food and was told use another restaurant. Entertainment pool side very good during day fireworks lounge at night good . Main showbar went twice second time went to toilet so staff gave our seats away could not get them back did not matter as team were rubbish anyway worse showteam seen on my 19 cruises just a bunch of kids trying to do grown up work. On the second last day a sickness bug struck so self service was cancelled and staff served up meals for you. these are my thoughts not everyone will agree with me Read Less
6 Helpful Votes
Sail Date: January 2017
This was our first Thomson cruise and sadly will probably be our last. The joining and airport organisation was very good. We had upgraded to an outside cabin but were disappointed with the size and standard with loose taps, bodged ... Read More
This was our first Thomson cruise and sadly will probably be our last. The joining and airport organisation was very good. We had upgraded to an outside cabin but were disappointed with the size and standard with loose taps, bodged shower, diesel smells and very cramped small beds. The drawers was so close they wouldn't open and the bed valances dropped down every day. We left the cabin to discover the rest of the ship and restaurants. We were very disappointed that the two main restaurants both had the SAME menu. In addition the choices were very limited with only four or five choices each day. At the self service restaurants - two of them - also had identical menus. The quality of food served was very good and the service excellent. It would have been so much better had each restaurant served a different selection - perhaps themed. The formal evening was good but marred by the intrusive photographers. The real stars of the cruise was the entertainment team - such a multi talented group - without them the cruise would have been a waste of money. The itinerary was one of the reasons we chose Thomson but were bewildered by the schedule. We left each port in the afternoon only for the captain to announce that the engines would be stopped during the night as we would arrive too early. Given the places we berthed it appeared obvious that Thomsons' were saving berthing fees by staying the minimum of time and maximizing customer spending time with ridiculous "auctions and selling opportunities" The shore excursions were very poorly described and not at all inviting. Coupled with the cost this made us avoid them all and do our own thing. Thomson should take a leaf out of the Aida Blu cruise ship that followed us around - their bicycles were all electric which would have been more attractive given the average age group of our fellow passengers. They provided free shuttle services between the ship and town and berthed much closer to the various town centres. We both suffered from lung infections after 4 days - our doctor suggested it may have been from the water supply and after 12 days we are still suffering Overall we were very disappointed with our Thomson cruise and would need a good incentive before attempting another cruise - certainly not on the Majesty. Read Less
13 Helpful Votes
Sail Date: January 2017
The cruise ship is 25 years old and due to be decommissioned later this year. There are lots of positives about the cruise ship, but at the end of the day you get what you pay for, you need to remember you are not paying Holland of ... Read More
The cruise ship is 25 years old and due to be decommissioned later this year. There are lots of positives about the cruise ship, but at the end of the day you get what you pay for, you need to remember you are not paying Holland of America, Carnival or any of the other big cruise ship prices which are also far more modern. This ship is an old Royal Caribbean ship. The positives are that the staff on board are fantastic, they can't do enough for you and work very hard, I understand 12 hour days 6 days a week. So complaining about the time to get a drink or something else is I suspect not appreciated by them, and maybe why some people feel the service is not adequate. Meals on board are average, but on saying that there is plenty of choice, but again if you compare with other cruise lines they come nowhere near that standard (but as I said you get what you pay for). The all inclusive bar service is good, there is plenty of choice of branded spirits and also 9 cocktails to choose from, if you want other drinks there is a charge, but this is only £1.20. Red and white wine is drinkable but not great. The maids that look after the rooms do a great job in keeping the room clean. It's best to choose a higher deck and outside as the lower cabins, I understand, are quite noisy from the ship's engines and are very small especially the inside cabins. It's not a big ship so getting on and off creates no problems, although the cost of trips are quite expensive and some of the stop off ports on this particular cruise are not great, not a lot to see in the local towns. Would I go on this ship again - definitely not, it's just very tired, it's not often you get curtains in shower rooms! But as it's being decommissioned it's not an issue. Read Less
6 Helpful Votes
Sail Date: December 2016
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very ... Read More
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very tired and unloved and left us with a feeling that as Thomsons know it is its last season they really don't care. That being said the cabin stewards are absolutely brilliant and keep the cabins as clean as is practical but you cannot make a silk purse out of a sows ear I had specifically paid a booking fee so we did not have a restricted view and guess what our view was 98% restricted by a lifeboat unfortunately as the ship was "full" we were unable to change and Thomsons did refund the booking fee but we would have preferred to get what we had paid for. The food was good the service was ok when you consider the time scale and amount of passengers they have to cope with but the portions are inconsistent as is the quality I paid extra for a steak one night and it was okay but not cooked as I requested. Entertainment was repetitive and the show team again was hit and miss we walked out of two shows as the singing was flat and an insult to the original artists they just seem to think we have a captive audience so it doesn't matter The resident bands were all excellent so they are capable of getting good entertainers and as it was Christmas/New Year you would have thought they would have made a special effort What saved the entire holiday were our fellow travellers we met some amazing people and found the majority to be friendly and full of fun which saved the entertainment staff some effort as they took over and really made the game show nights - shame on Thomsons for the prizes surely you can make more of an effort even your staff were embarrassed. Read Less
4 Helpful Votes
Sail Date: December 2016
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship ... Read More
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship itself was in good "nick". The crew kept it extremely clean and perfectly presentable. The crew right from the front desk to garbage person are to be congratulated on their friendliness and professionalism. They did a wonderful job in trying circumstances. "Well done" is what we say! There is 5 eating places on board. We tried all of them. The choice of menu is the same in both the waiter restaurants and is based on a 7 day cycle. This means you get the same choice of food if you stay for 2 weeks. This was a big disappointment for us. The portions are tiny. The starters were just one mouthful and they were gone. I chose to have a T bone steak in the 4 seasons restaurant. Bad choice. I paid 12.95 for the privilege of knawing my way through the tasteless sirloin part which was uncuttable by knife. The filet part was equally tasteless but requiring less "gnawing". We also dined in the Bistro, paying £!9.95 each for what was called a "Gourmet" dining experience. We were totally disappointed. There is just no way this is a "Gourmet" eatery. I enjoyed the escargot , for the rest.....unsatisfactory. Repeating my mistake by ordering a 13 ox T bone steak only to find it must have been part of the same animal I had the previous time. We had a bottle of Champagne delivered to our room on arrival and we took this with us to Le Bistro. Foolish decision. The wine waiter managed to over fill the glasses on two occasions with the Champagne spilling on to the table cover. No apology, no replacement. Spend your money on something else not on T bone steaks in any of the restaurants. We enjoyed the entertainment. It was positively the very best we ever had on any previous cruises. The show team were superb and did a wonderful job each evening. One of them ( Matt Smith from Edinburgh) was outstanding with a great voice and personality to match. He performed a cabaret after one of the shows where he sang the songs of Elvis. He did not try to imitate Elvis or dress up like him, he just used his excellent voice and great presentation to earn a standing ovation and a call for more at the end of his performance. Who says the UK does not have talent! The negative side of this is they repeat the same shows each week meaning you have no new shows on the second week. The resident bad (Muzzik Unlimited) were totally outstanding. They performed each evening in the show lounge as a pre show warm up. We were overwhelmed by their singing ability and brilliant presentation. The guitar player is "something else". The things he did with his guitar were amazing. The two cruise itineraries were absolute rubbish. We spent a whole day (both weeks) visiting La Gomera. Like Hierro(visited the first week only) it is a sparsely populated rock set far out in the North Atlantic. In other ports the ship was berthed mainly in the commercial part of the docks. Walking into town always took 20 - 30 mins.I think in Lanzarote we were docked 5 kms from the town and a shuttle bus only departed every 45 mins and it was necessary to advance book your seat at a cost of £5. We noted the German Thomson ships provided free shuttle transfers. One thing that could be quite unnerving, due to the closeness of most of the ports, the captain stops the engines and allows the ship to drift. This drift lasts for several hours. The captain gives assurances each time that the safety of the ship is paramount and there is no danger in this manoeuvre.Having some experience of the sea and diesel engines in particular, they can prove hard to restart. I am not totally convinced that an other vessel traveling at full speed could be avoided if it's path crosses the path of the drifting ship. We did no shore excursions due to the extremely high cost and the early departure times. We will never choose these two itineraries again and would urge caution to anyone thinking about choosing these destinations. If your physique is of a big nature. prepare for difficulties in the cabin and the shower in particular. On a personal note, we deceived no recognition as returning Thomson cruisers. This is the first time we were ignored like this. For us....very sad experience. Read Less
Celestyal Majesty Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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