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83 Celestyal Majesty Cruise Reviews

It came up as a cheap deal with drinks with dates I needed so went for it. Easy transfer to and from ship. I was aware this was not a posh fancy ship. Its being removed from the fleet this year. overall it was fine for the money ... Read More
It came up as a cheap deal with drinks with dates I needed so went for it. Easy transfer to and from ship. I was aware this was not a posh fancy ship. Its being removed from the fleet this year. overall it was fine for the money paid. Everyone was very friendly and helpful on board. Typical entertainment very good in parts. Good comedian on board. The ports were good and excursions as normal. We just got off on our own as there was easy access to places. The food was surprisingly good we were pleased. Waiter service available for breakfast, lunch and dinner if required. We opted for the casual buffet one evening it was actually very good indeed. The all inclusive drinks package misses a lot of drinks and a supplement is payable to have these. e.g only house wine included and only one lager but both were fine. Cabin was the smallest we have ever seen very clean though. Plumbing was dire. Read Less
Sail Date April 2017
I've read many of the reviews regarding this cruise and can't believe how accurate they were. The flight and transfer were great and the embarkation was fast and efficient (although I've never seen the entertainment team ... Read More
I've read many of the reviews regarding this cruise and can't believe how accurate they were. The flight and transfer were great and the embarkation was fast and efficient (although I've never seen the entertainment team doing this job before) and the cases were delivered very promptly to our cabin. But now to the cabin. It was small, very small. I was annoyed to find out that there was a weekly charge of £15 for the safe. And the sockets on board were continental. We had to buy an adapter of £6.95, which surprise, surprise were reduced to £4.95 later in the cruse. We were on deck3 and there was a permanent load noise coming from the engine room below. There wasn't an iron in the cabin, nor a laundry on the ship. There were only 3 channels on the TV, none of them showing any live sport. The shower used to flood the toilet when the ship sailed. Overall the food was of a decent standard. The two buffets could not cater for the numbers during breakfast and lunch so it was best to use the restaurants instead. The ships chargeable bistro was well work the money. It was far superior to that run by other cruise companies. The night time entertainment was adequate. Both the Spotlight show team and the ships group 'Muzzik Unlimited' worked hard but it really needed nightly comedians / singer/ magicians to give some variety. The day time entertainment programme was a little limited. The table tennis was just a winner stops on affair. Far better to have a double knockout where passengers get to meet one another. On deck the Jacuzzi should have had a health warning. Throughout the day it changed colour from brown to a dark green. And there was a thick coating of suntan oil around the sides of it. The staff, in general, were very friendly. However there were a few who needed to go to charm school. The best guy on board was the ever smiling cleaner of the stairs handrails.(how could he be so happy doing such a dull job all day) During the cruise I felt that Thomson's just wanted to save money. I've already mentioned about charging for the safe. But the most obvious of these was having to leave port at 6pm for most of the time. It would have been nice to have an evening off the ship. And when we started to sail the ship was always rocking. Was this yet another cost saver by not having the stabilisers switched on until we were away land. The good news is that this tired ship is being replaced next year Read Less
Sail Date March 2017
We bought an All Inclusive weeks cruise paying £200 each for a drinks package on the Thomson Majesty only to find a huge amount of supplements once onboard. £15 for the use of a Safety Deposit Box. Supplements on all but a few basic ... Read More
We bought an All Inclusive weeks cruise paying £200 each for a drinks package on the Thomson Majesty only to find a huge amount of supplements once onboard. £15 for the use of a Safety Deposit Box. Supplements on all but a few basic cocktails and £1 extra for frozen Cocktails Only San Miguel on draught and extra for bottles.I ordered a Club Soda and was only allowed a glass not the whole can Why was there a charge for a can when I was on drinks package? The worst was £1.40 for a bottle of WATER I bought water at a local Spar at one port for 28 Euro. You cold have a glass of water on tap bt notices up forbidden bottles to be filled. A huge £12 for a steak at the Four Seasons and Seven Seas Restaurants. The meals were nice and a good choice the Staff a delight. The Self Service Buffet style Cafe on pool deck was not so good food cold Pizza Slices sitting on a wooden board no heat underneath. I did point this out to one of te catering staff but nothing was done bout it. The Entertainment Staff were Fabulous from the Daily Quizzes and games around the pool to the Theatre Shows well worthy of a West End billing. Michael on the Piano is just so charming. Taylor the Cruise Director and staff take a Bow. Gratuities were included but we choose to tip the cabin staff if only for their Towel Animals on our bed each night. The cabins were needing some TLC chipped enamel on sinks dirty grout and broken drawers but this is the Majesty's last season. I would be put off booking Thomson again simpl because of the Extra Charges! Read Less
Sail Date March 2017
just returned from a weeks stay on the majesty ,the ship is tired and decor is dated and the cabins are small but that wasn't a problem for us.The food in the seven seas restaurant was overall very nice with waiter service and we were ... Read More
just returned from a weeks stay on the majesty ,the ship is tired and decor is dated and the cabins are small but that wasn't a problem for us.The food in the seven seas restaurant was overall very nice with waiter service and we were looked after by Jared and Charlie who were lovely.The entertainment team were OK and some nights better than others.There was a group called muzzik unlimited who worked very hard and I thought were great.Some staff were brilliant and couldn't do enough for you but others were not good at all ,beware of Ira the rottweiler on reception we were stood at reception one day whilst she was swearing down the phone at another member of staff (not professional at all). One word of warning don't use the Jacuzzis as my son got an infection and was on a drip for two days .I personally would not go again but that's just my view. Read Less
Sail Date February 2017
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in ... Read More
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in the Bistro is exceptional and well worth the cover charge.. The main entertainment team was poor but Muzzik unlimited and some of the other acts were excellent and more than made up for the lack of talent from the main team. The cruise director was one of the poorest I have seen not even acknowledging people unless they spend most of their time around the pool where he was the centre of attention and the main attraction. The ship had a lot of sway when moving and rolled a lot in the night passages which many found uncomfortable. The captain was not able to be understood during his navigational messages which came across very fast in broken English once a day and unfortunately the safety muster didn't seem to be taken to seriously by those reading from their notes during this.. We only booked 1 excursion and had that refunded at El Hierio where the rep disappeared before we were able to get off the bus and we were left with 200 others wandering around a very run down area where the highlights were watching a man change a tyre or having pics by the bins that littered the streets. Other than that we used local taxis and saved a fortune compared with ship excursion prices, Medira take a hop on hop off yellow bus tour past many of the main sights and the cable car to the top of the region for only 23 euros as opposed to £39 each La Palma beach transfer we used a local taxi for 4 and local bus back for under 20 euros for all of us ..ship £20 each Valverde town transfer ... Save your money and don't bother.... Would I cruise with Thomson again... yes Would I choose a small ship again ...yes Would I opt for a standard room ...No Read Less
Sail Date February 2017
2nd time on this ship still not seen the captain does speak once a day through tanoy but could not understand word he said. very bad point toilets or lack of them, hundreds people on sun deck and pool deck only 1 toilet on each deck ... Read More
2nd time on this ship still not seen the captain does speak once a day through tanoy but could not understand word he said. very bad point toilets or lack of them, hundreds people on sun deck and pool deck only 1 toilet on each deck with people waiting turn to use them. or go down to deck 9 where there is another toilet. Food was good however they had an indian food night on deck 10 I asked what was on offer for people who do not eat this food and was told use another restaurant. Entertainment pool side very good during day fireworks lounge at night good . Main showbar went twice second time went to toilet so staff gave our seats away could not get them back did not matter as team were rubbish anyway worse showteam seen on my 19 cruises just a bunch of kids trying to do grown up work. On the second last day a sickness bug struck so self service was cancelled and staff served up meals for you. these are my thoughts not everyone will agree with me Read Less
Sail Date January 2017
This was our first Thomson cruise and sadly will probably be our last. The joining and airport organisation was very good. We had upgraded to an outside cabin but were disappointed with the size and standard with loose taps, bodged ... Read More
This was our first Thomson cruise and sadly will probably be our last. The joining and airport organisation was very good. We had upgraded to an outside cabin but were disappointed with the size and standard with loose taps, bodged shower, diesel smells and very cramped small beds. The drawers was so close they wouldn't open and the bed valances dropped down every day. We left the cabin to discover the rest of the ship and restaurants. We were very disappointed that the two main restaurants both had the SAME menu. In addition the choices were very limited with only four or five choices each day. At the self service restaurants - two of them - also had identical menus. The quality of food served was very good and the service excellent. It would have been so much better had each restaurant served a different selection - perhaps themed. The formal evening was good but marred by the intrusive photographers. The real stars of the cruise was the entertainment team - such a multi talented group - without them the cruise would have been a waste of money. The itinerary was one of the reasons we chose Thomson but were bewildered by the schedule. We left each port in the afternoon only for the captain to announce that the engines would be stopped during the night as we would arrive too early. Given the places we berthed it appeared obvious that Thomsons' were saving berthing fees by staying the minimum of time and maximizing customer spending time with ridiculous "auctions and selling opportunities" The shore excursions were very poorly described and not at all inviting. Coupled with the cost this made us avoid them all and do our own thing. Thomson should take a leaf out of the Aida Blu cruise ship that followed us around - their bicycles were all electric which would have been more attractive given the average age group of our fellow passengers. They provided free shuttle services between the ship and town and berthed much closer to the various town centres. We both suffered from lung infections after 4 days - our doctor suggested it may have been from the water supply and after 12 days we are still suffering Overall we were very disappointed with our Thomson cruise and would need a good incentive before attempting another cruise - certainly not on the Majesty. Read Less
Sail Date January 2017
The cruise ship is 25 years old and due to be decommissioned later this year. There are lots of positives about the cruise ship, but at the end of the day you get what you pay for, you need to remember you are not paying Holland of ... Read More
The cruise ship is 25 years old and due to be decommissioned later this year. There are lots of positives about the cruise ship, but at the end of the day you get what you pay for, you need to remember you are not paying Holland of America, Carnival or any of the other big cruise ship prices which are also far more modern. This ship is an old Royal Caribbean ship. The positives are that the staff on board are fantastic, they can't do enough for you and work very hard, I understand 12 hour days 6 days a week. So complaining about the time to get a drink or something else is I suspect not appreciated by them, and maybe why some people feel the service is not adequate. Meals on board are average, but on saying that there is plenty of choice, but again if you compare with other cruise lines they come nowhere near that standard (but as I said you get what you pay for). The all inclusive bar service is good, there is plenty of choice of branded spirits and also 9 cocktails to choose from, if you want other drinks there is a charge, but this is only £1.20. Red and white wine is drinkable but not great. The maids that look after the rooms do a great job in keeping the room clean. It's best to choose a higher deck and outside as the lower cabins, I understand, are quite noisy from the ship's engines and are very small especially the inside cabins. It's not a big ship so getting on and off creates no problems, although the cost of trips are quite expensive and some of the stop off ports on this particular cruise are not great, not a lot to see in the local towns. Would I go on this ship again - definitely not, it's just very tired, it's not often you get curtains in shower rooms! But as it's being decommissioned it's not an issue. Read Less
Sail Date January 2017
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very ... Read More
We are seasoned cruisers and have sailed with Thomsons before so we are well aware of the standard or thought we were This ship it is rumoured will be going out of service later this year and it really is not before time. She is very tired and unloved and left us with a feeling that as Thomsons know it is its last season they really don't care. That being said the cabin stewards are absolutely brilliant and keep the cabins as clean as is practical but you cannot make a silk purse out of a sows ear I had specifically paid a booking fee so we did not have a restricted view and guess what our view was 98% restricted by a lifeboat unfortunately as the ship was "full" we were unable to change and Thomsons did refund the booking fee but we would have preferred to get what we had paid for. The food was good the service was ok when you consider the time scale and amount of passengers they have to cope with but the portions are inconsistent as is the quality I paid extra for a steak one night and it was okay but not cooked as I requested. Entertainment was repetitive and the show team again was hit and miss we walked out of two shows as the singing was flat and an insult to the original artists they just seem to think we have a captive audience so it doesn't matter The resident bands were all excellent so they are capable of getting good entertainers and as it was Christmas/New Year you would have thought they would have made a special effort What saved the entire holiday were our fellow travellers we met some amazing people and found the majority to be friendly and full of fun which saved the entertainment staff some effort as they took over and really made the game show nights - shame on Thomsons for the prizes surely you can make more of an effort even your staff were embarrassed. Read Less
Sail Date December 2016
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship ... Read More
We decided we would like t spend New Year on a cruise. We are experienced cruisers. We have cruised with Thomson at least 15 times on various ships. The Majesty was the least impressive of all the vessels we had sailed on. The ship itself was in good "nick". The crew kept it extremely clean and perfectly presentable. The crew right from the front desk to garbage person are to be congratulated on their friendliness and professionalism. They did a wonderful job in trying circumstances. "Well done" is what we say! There is 5 eating places on board. We tried all of them. The choice of menu is the same in both the waiter restaurants and is based on a 7 day cycle. This means you get the same choice of food if you stay for 2 weeks. This was a big disappointment for us. The portions are tiny. The starters were just one mouthful and they were gone. I chose to have a T bone steak in the 4 seasons restaurant. Bad choice. I paid 12.95 for the privilege of knawing my way through the tasteless sirloin part which was uncuttable by knife. The filet part was equally tasteless but requiring less "gnawing". We also dined in the Bistro, paying £!9.95 each for what was called a "Gourmet" dining experience. We were totally disappointed. There is just no way this is a "Gourmet" eatery. I enjoyed the escargot , for the rest.....unsatisfactory. Repeating my mistake by ordering a 13 ox T bone steak only to find it must have been part of the same animal I had the previous time. We had a bottle of Champagne delivered to our room on arrival and we took this with us to Le Bistro. Foolish decision. The wine waiter managed to over fill the glasses on two occasions with the Champagne spilling on to the table cover. No apology, no replacement. Spend your money on something else not on T bone steaks in any of the restaurants. We enjoyed the entertainment. It was positively the very best we ever had on any previous cruises. The show team were superb and did a wonderful job each evening. One of them ( Matt Smith from Edinburgh) was outstanding with a great voice and personality to match. He performed a cabaret after one of the shows where he sang the songs of Elvis. He did not try to imitate Elvis or dress up like him, he just used his excellent voice and great presentation to earn a standing ovation and a call for more at the end of his performance. Who says the UK does not have talent! The negative side of this is they repeat the same shows each week meaning you have no new shows on the second week. The resident bad (Muzzik Unlimited) were totally outstanding. They performed each evening in the show lounge as a pre show warm up. We were overwhelmed by their singing ability and brilliant presentation. The guitar player is "something else". The things he did with his guitar were amazing. The two cruise itineraries were absolute rubbish. We spent a whole day (both weeks) visiting La Gomera. Like Hierro(visited the first week only) it is a sparsely populated rock set far out in the North Atlantic. In other ports the ship was berthed mainly in the commercial part of the docks. Walking into town always took 20 - 30 mins.I think in Lanzarote we were docked 5 kms from the town and a shuttle bus only departed every 45 mins and it was necessary to advance book your seat at a cost of £5. We noted the German Thomson ships provided free shuttle transfers. One thing that could be quite unnerving, due to the closeness of most of the ports, the captain stops the engines and allows the ship to drift. This drift lasts for several hours. The captain gives assurances each time that the safety of the ship is paramount and there is no danger in this manoeuvre.Having some experience of the sea and diesel engines in particular, they can prove hard to restart. I am not totally convinced that an other vessel traveling at full speed could be avoided if it's path crosses the path of the drifting ship. We did no shore excursions due to the extremely high cost and the early departure times. We will never choose these two itineraries again and would urge caution to anyone thinking about choosing these destinations. If your physique is of a big nature. prepare for difficulties in the cabin and the shower in particular. On a personal note, we deceived no recognition as returning Thomson cruisers. This is the first time we were ignored like this. For us....very sad experience. Read Less
Sail Date December 2016
The cabin and bar staff are very helpful and do their best The problem is when there is a popular function in the lounge and the waiting/bar staff cannot cope. ( can take 45 mins to get service ) Carol and Anastasia were great ... Read More
The cabin and bar staff are very helpful and do their best The problem is when there is a popular function in the lounge and the waiting/bar staff cannot cope. ( can take 45 mins to get service ) Carol and Anastasia were great waiting staff as they got to remember you favorite drinks. ( among 1400 passengers ) The kids really do their best and they are incentivised to do so. The all inclusive package sounds great with drinks included until you find out the booze is watered down ( e.g order a Bacardi and you get a cheapo substitute but it still says bacardi on the receipt. If you want the real thing, that is extra cost ) That is fair enough as you can order from dawn till closing time but they are reluctant to be transparent at point of booking. At a Q&A session with the staff, a fellow passenger asked why the Prosecco was so awful. One of the Entertainment staff agreed it was awful. Speaks volumes. The single choice house wine label on the drinks package is just passable as long as you have had a few watered down Bacardis . There is a mountain of food all day long. Most of it quite good but the coffee is in the same league as the Prosecco. The steak in The Bistro was very tender. If you like French Chardonnay, the La Baume is rather good for an extra £16.95. You have to share a table with other passengers in the other restaurants which is tedious if you want a bit of privacy . Casino Warning. Stay sober and count your chips when they pay out ( I was short changed twice ) Also, if you are lucky enough to have some winnings on the gaming tables, make sure you count it all up when cashing out and declare to the Croupier. ( at 2 am, after a few diluted Bacardis, the Croupier helped herself to a £20 tip ) One of the destination ports is called El Hierro. Its just a commercial dock. There is nothing else ( the nearest village is 5 kms away ) The entertainment staff make jokes about that. The quizzes have fabulous prizes of either a canvass bag or a small torch. Organisation getting on board and off is good. The shows are all right to pass away an hour or so. The one comedy act was ok for 30 mins. The repeat performance, 2 nights later, was way under par. There is no drinking water in the gym. Cabin was always cleaned very well. The New Year celebration went very well ( but you just need to avoid the staff trying to earn commission by trying to sell you a bottle of champagne) Not many children on board as the average age of passengers is 66. ( There is a lot of shuffling in and out the the lifts and puzzlement about which deck they, the older passengers, are going to ) It is 15 quid to use the small valuables safe in your cabin. There are a few negatives but for £1,300 per person for 7 nights, what do you want ? Repeat trip ? HaHa . Read Less
Sail Date December 2016
We have sailed with Thomsons approximately 8 times, even presented with a bottle of bubbly this time for being a good customer. We were on the first Majesty voyage with Thomsons and forgave a number of problems as "teething". ... Read More
We have sailed with Thomsons approximately 8 times, even presented with a bottle of bubbly this time for being a good customer. We were on the first Majesty voyage with Thomsons and forgave a number of problems as "teething". Things have only got worse! Shower rooms very dilapidated, no hot water on at least three nights and another night it was too hot to use. Very poor tiling with paint peeling off. Whole ship very cold, needed a cardigan or jumper wherever you went, it was warmer ashore. Food very mediocre, and if you liked only cake or fruit for your dessert every night, then you would be very satisfied. Staff as usual were wonderful in all parts of the ship, I don't know how they keep up their lovely smiling faces and kindness to passengers. Entertainment was the same old stuff although the comedian was good. Our last cruise with Thomsons I think. Read Less
Sail Date December 2016
We have been on 5 of the Thomson cruises in the last 3 years and I have to say they have all been good. Up until now. So why. Well we have been on the Majesty before and yes it is an older ship. But to board a ship that was listing by ... Read More
We have been on 5 of the Thomson cruises in the last 3 years and I have to say they have all been good. Up until now. So why. Well we have been on the Majesty before and yes it is an older ship. But to board a ship that was listing by quite an amount is to say the least off putting. After about 4 hours it had been rectified. So on board the ship is getting tired. The chairs on deck are old and uncomfortable. The pool has a miss mash of tile repairs all around it. The pool wasn't always filled. (2 days empty.) But worst of all a fire on board in the engine control room. This left us stranded at sea after only 2 days into our cruise. Power went to the engines first after 2 hours of leaving port. Then at 9.30pm all power was lost and we were left only with emergency power so nothing worked and this included the toilets which was not good. All the toilets were overflowing within a few hours. Power was eventually restored after about 6 hours so managed to limp back to the port we sailed from by morning. This was after being told by the captain everything was ok and would be sailing on to the next port of call and would not be any delay. So back at Livorno we were told we would get the repair done during the day and would set sail that evening and would unfortunately miss out Corsica. Well the evening came and went and eventually told we would not sail that evening but would sail next Day for Marseilles but this could still change. So Next day came AND went as we still had to have the ship signed off for sea worthiness. So eventually though we were meant to sail the following day at 10am we left at 12.30pm now missing out Corsica and Marseilles and heading straight for Barcelona all day and night arriving at Barcelona at 12.30pm on the last day of our cruise. So now been offered a sum of money as compensation worth about 15% of the price of the cruise. Don't think that's much of an offer of compensation. So now to the good parts. Service Service on board by the bar staff, the restaurant staff, the cabin staff and all of the entertainment staff is second to none. They will all help to make your cruise the best it can be. You'll see the same staff serving you at 6.30am at breakfast who serve you again at 9.00pm at night 7 days a week most of them smiling and serving you as if they had just started for the day. (not everyone can be happy working those sort of hours all the time.) Food The food is I think excellent. the main restaurant serving up a good 4 course meal every night with coffee to follow if you have room. The drinks are pretty good too. Some Branded drinks you pay extra for if on the drinks package. But otherwise drinks cost around the same as pubs but with larger measures. Entertainment. The entertainment team work hard performing 2 shows a night 6 nights a week lasting for around 45 minutes. Not to every bodies liking but good dancing good voices and good array of costumes its fun to watch. Remember these guys do 2 shows then go on to entertain around the ship after that . Then back out during the day helping to keep you busy with quizzes etc. Overall still enjoyed the ship itself but lack of information and not getting to the ports we would have liked to see was a big disappointment. Trips Well not much chance of getting many trips in. As we only had three stops (Barcelona we had already done) So did easy Pisa which was a worthwhile trip. Value for money ok. Overall. The small compensation offered does not really suffice for the lost days. May as well go to a hotel for a week. At least we could have got about. Read Less
Sail Date October 2016
We choose this cruise to celebrate an anniversary, a birthday and as friends just being together. We picked it for it's itinerary, which was to include Monaco (Villefranche), Florence (Livorno), Calvi, Marseille and Barcelona, ... Read More
We choose this cruise to celebrate an anniversary, a birthday and as friends just being together. We picked it for it's itinerary, which was to include Monaco (Villefranche), Florence (Livorno), Calvi, Marseille and Barcelona, Unfortunately, owning to issues on the ship - like a fire, we only managed to make three of them. The restaurant team were fantastic, the decor is in need of an update, as is some of the crockery, chipped mugs and plates. The cabins were clean but tea/coffee not replenished, despite being asked several times. Celebration cakes ordered and paid for, we were asked to pay again! The music played on the ship, which is decided at Head Office not by the Cruise Director was abysmal, things like The Road to Hell, SOS, which when you have been floating aimlessly at sea for 6 hours is not funny, but you laugh anyway. No, we didn't have the best experience, but we will try another cruise but maybe not on this ship. And the Captain, after the incident he was conspicuous by his absence! Read Less
Sail Date October 2016
we chose this cruise as we had never been to Corsica,Marseilles or Barcelona. We flew from Doncaster Airport to Palma,,queues for luggage took a while but not too bad,then 25 minutes drive to Ship,on board for 1pm,cabin 3007,inside ... Read More
we chose this cruise as we had never been to Corsica,Marseilles or Barcelona. We flew from Doncaster Airport to Palma,,queues for luggage took a while but not too bad,then 25 minutes drive to Ship,on board for 1pm,cabin 3007,inside plus.Quick shower and change before lunch in Seven Seas restaurant,portions quite small but adequate for us.Went to show lounge but it was too full so up to top deck to see "sail away" at 11pm;still there waiting,sailed at midnight. Good night's sleep,comfy bed,enough space in wardrobes and bedside drawers for your clothes etc. Wednesday - day at sea ,bit choppy and overcast,strolled around decks,borrowed library book,then tried lunch on Pool deck,mistake,cold steak in gravy,no veg,only salad ,Disappointing,left it and went for a pizza in other snack area. Captain's cocktail evening -got all dressed up (quite fun) joined one long queue,gave up after 10 mins,went round other side,yet another queue,no captain in sight but had obligatory photo taken,even though we didn't feel like smiling at this point.Wish we had not bothered. Thursday -early breakfast in seven seas restaurant,then on booked trip to St Paul de Vence,been before but loved it.Evening show onboard very good Friday -Trip booked Florence + Pisa,fast walking guide but overall enjoyed it evening show was a comedian,enjoyed it. Back to room 10pm to rest as tiring day,just picked up my book when all lights went out! Heard the Captain saying something but had to open cabin door to hear clearly,Code Bravo Code bravo! stay where you are,fire in engine room! We could not see a thing until we found our torch,sat with door open to here any announcements (we had reported that our radio and speakers did not work so we could not here announcements clearly)lights back on 11.05,but went off again at midnight.No more information so went to bed ,woke 6am,lights back on but we were back in Livorno,Went to Fireworks Lounge where we were supposed to meet for the trip to Corsica,several people thought we were in Corsica,they hadn't heard any announcements at all.No Thomson's Reps there so my husband went to reception,eventually 2 reps came to say we had been adrift for 4 hours with no power or lights etc and had to be towed back to Livorno,where we stayed;Never got to Corsica or Marseille. Sunday -supposed to sail a 10am,still there until 1.10pm,then set sail for Barcelona;Reception would not refund our trip money as we had booked in Thomson's before we sailed! Docked in Barcelona at !pm so morning trip had to be re-arranged for afternoon.Enjoyed it. Wifi onboarrd expensive at £8 an hour and difficult to find onshore so could not let people know what was happening. Just been into Thomson's Wakefield for refund,they had not been informed! Still waiting after an hour so gave up -will claim on Barclaycard if we don't here anything;disappointing service from Thomson's. Read Less
Sail Date October 2016
We’ve not long returned from a two week cruise on Thomson Majesty taking in the Mediterranean Medley and Treasures of the Mediterranean. The itineraries are brilliant, the Majesty is not – the polish is tarnished. The best bit was ... Read More
We’ve not long returned from a two week cruise on Thomson Majesty taking in the Mediterranean Medley and Treasures of the Mediterranean. The itineraries are brilliant, the Majesty is not – the polish is tarnished. The best bit was our cabin – we did our homework and read that 367 was a bigger outside plus cabin and it was. The biggest cabin we’ve ever had – between the two beds (it should be noted it was a four berth cabin) was two chest of drawers whereas most outside pluses had one and a half chests and ordinary outsides just one. There was three wardrobes, the usual vanity unit and another cupboard/surface housing the fridge and another cupboard. The cabin’s bathroom was also slightly larger than a standard outside (we discovered this when we moved to one for our late check out cabin – they are tiny). The cabin had two big windows. Make a note of the number if you want to prebook your cabin – 373 and I think 377 (forgot the number) were as big as were the equivalent located cabin on the port side. The cabin was kept spotless and we’ve never enjoyed so many different towel animals on our return after dinner and drinks. It should also be noted that we only once felt any movement in the cabin and it was quiet from an engine point of view – not people staggering to bed in the small hours! The majority of the staff on the ship were very friendly and helpful. Many of the staff are now Eastern European and while they get the job done perfectly well it’s done without the smiles and quick chats of the Filipinos. One girl was outright sullen. The Majesty is old and shabby in places and is a bit of a throwback to the 70s – all that purple and gold swirly carpet. The food was the worst we’ve had on all out cruises – that’s not to say it was bad, there was just no wow factor, it was very repeatable and the quality not as good as we’ve had on Thomson before. We did not eat in the waiter restaurants – we never have done for breakfasts nor lunch. We didn’t for dinner as we could see food is served very quickly. We used the buffet all the time. Breakfast was all you expect to see but all of it was bland with rubbery, overcooked eggs in every format except for the omelettes. Lunch and dinner salads were fine but the same things were dished up most days and the dressings were heavy on pepper. The main courses were OK – roast meats, curries and noodles were fabulous but vegetables and fish were overcooked with the vegetables being repetitive. The puddings were different colours of the same thing. Ice cream was only available two nights a week and then left out on ice so was defrosting which is a health hazard. We wanted to eat in the bistro but the location put us off - it’d been like eating in a goldfish bowl. You could see everyone walking past having a good nosey at the people dining in there. Everywhere inside the ship was freezing cold, except for the coffee bar, due to the severe air conditioning. It was a case of people finding the little nooks where you could be out of the blast of it. At the end of the first week most people had ‘air-con’ coughs and I was battling earache and a sore throat as a result. It was not quite as bad during our second week. There was plenty of deck space except for our second day at sea when the front of the sun deck was closed due to the high winds. Of course there was the usual sun bed hoggers for the best places. Eight hours for one group of three ladies most days – so you can tell the staff did nothing about it. Having said that beds were available all the time. Some of our fellow cruisers left a lot to be desired – several groups drinking all day and being rowdy, the chap who thought it was ok to pass wind at either end any time, any place, anywhere, general lack of manners and too many ladies (in my case) seen leaving the loos without washing their hands. We’ve done most the itineraries we want to now, so won’t be cruising quite so often in future. It’s very unlike to be a Thomson cruise - they are overpriced for the offering – an offering that is inferior to other cruise lines. Read Less
Sail Date September 2016
The cruise itinerary was very good, vising places that we had not been before. Both embarkation and disembarkation was very efficient. All the staff on the ship were very pleasant and our cabin staff kept the cabin spotless. The ship ... Read More
The cruise itinerary was very good, vising places that we had not been before. Both embarkation and disembarkation was very efficient. All the staff on the ship were very pleasant and our cabin staff kept the cabin spotless. The ship itself was very clean, but is now showing her age and some areas does need updating. The sun beds however didn't look very clean. The dining rooms and food were very good with enough choice for everyone, the food in the bistro,at an additional charge was well a visit,the lobster thermidor was amazing. The entertainment was very good with enough activities during the day. We only did 2 excursions, the first was to Rome which was excellent and the second was the taste of Sicily which was very nice, especially the visit to the olive oil farm were we had a lovely lunch ,well worth the money. I did not find the cost of the trips over priced the guides were very knowledgeable and pleasant. The only major problem we had was the size of the cabin 3133 ,it was very very small , I did ask if we could change but unfortunately there were no other vacant cabins. The cabin size was more like a single cabin with no room to swing a cat . I don't think I would go back on the Magesty again but am looking forward to booking my next cruise on the Discovery . Read Less
Sail Date September 2016
This was our first cruise (couple 59 /63 )seemed to be a good value for money cruise but we were a little disappointed, cabin on deck 8 was ok but a bit small and lacking in clothes storage space, staff worked very hard to keep the ship ... Read More
This was our first cruise (couple 59 /63 )seemed to be a good value for money cruise but we were a little disappointed, cabin on deck 8 was ok but a bit small and lacking in clothes storage space, staff worked very hard to keep the ship clean but it is showing its age,paintwork in poor condition and rust streaks on some of the lounge picture windows,understand ship is dry docking in november so this may be sorted for next year Entertainment was pretty good, the entertainment team worked very hard .lack of a bulbous bow means that this ship is inclined to pitch as well as roll in anything of a blow. The excursions were ok but a bit expensive. The biggest disappointment was the poor quality of the food ,in the self service restaurants the food was often a bit cool and needed to be eaten quickly and seemed to be a bit monotonous. In the waiter service restaurants the food was of indifferent quality and small portions it was not even of pub grub standard let alone restaurant quality, the fish was especially poor very small Mediterranean fish that should have been left in the sea for a couple more years to grow up .spent extra one night on a steak and found that the steak knife wouldnt even cut it.The small a la carte bistro (cover charge) had the same menu posted up every day we did not fancy what was on the menu and since it stayed the same all week we didnt bother going in there.Whilst the beer was a reasonable price i consider £4-10 to be a bit exorbitant for a 25ml shot of ordinary whisky.Overall we quite enjoyed our cruise and may well cruise again but not on this ship! Thomson needs to look urgently at the catering on this ship. Read Less
Sail Date September 2016
We chose this cruise for the destinations which were all great , you cannot visit so many places in 14 days , in addition the weather was excellent , so from that point of view no problem , The ship though is a logistical nightmare on ... Read More
We chose this cruise for the destinations which were all great , you cannot visit so many places in 14 days , in addition the weather was excellent , so from that point of view no problem , The ship though is a logistical nightmare on deck 10 where there is not enough space and lacks the day time entertainment that occurs on the other ships like the Celebration , Constant trollies going front to rear all day with dirty dishes ,clean dishes and hot food cabinets as the food is sent up from the kitchen to the buffet then transferred to the second buffet storage area then put on display and kept warm with boiling water , in particular over the sausages and bacon etc , I could go on but there is no point the food is not great but you will not starve . The entertainment is good and this particular group is excellent , its a pity the recorded backing music was naf and drowned the singers out , this was also due to poor speaker quality . Our room was a double bed across the window so one out all out and only one person can move or dress in the cabin . You get what you pay for ,flight , transfer , destinations, food from Butlins and entertainment , so its not that bad if you know what to expect . Read Less
Sail Date August 2016
It seemed a good offer when it appeared on the computer. Very pleased with how we were treated when bookng but then failed to speak to same person when we needed more information so contacted local Thomson store who were very helpful . ... Read More
It seemed a good offer when it appeared on the computer. Very pleased with how we were treated when bookng but then failed to speak to same person when we needed more information so contacted local Thomson store who were very helpful . The size of the cabin left a lot to be desired -see below. The staff on the cruise were very pleasant and helpful and the service was excellent in the dining rooms. The food on all decks was also excellent although one day we failed to have tea or water with our breakfast on the top deck as there were no cups or glasses available. After that we had breakfast in the restaurant each morning although tea was not hot like upstairs. The entertainment was very similar and noisy and didn't appeal to the elderly on the cruise. The cabin staff were excellent and went out of their way to accommodate our wishes . The cabin was cleaned thoroughly each day and left exceptionally tidy and linen changed regularly. . Read Less
Sail Date August 2016
I travelled July 2016 onboard Thomson Majesty mainly because I liked the sound of the Western Med itinery which included Rome and Sorrento. Having sailed on 3 other Thomson ships on 4 previous occasions as well as RC and NCL so can make a ... Read More
I travelled July 2016 onboard Thomson Majesty mainly because I liked the sound of the Western Med itinery which included Rome and Sorrento. Having sailed on 3 other Thomson ships on 4 previous occasions as well as RC and NCL so can make a good comparison. I had read very negative reviews about Majesty so was prepared for the worst. Upon arriving at the airport, Thomson Rep directions were very poor and there was an absence of staff. Once myself and other lost passengers found the bus staff to take us to the Port we enjoyed a short bus journey that was not unpleasant. Having arrived early evening, we did not have to wait long in the queue to embark Majesty. The welcome was very pleasant. We were told the drill would take place at 10.30 p.m and had time to get a bit to eat. We were late for the drill and no one seemed to be bothered unlike other drills were it was made a priority and they did not commence until everyone had arrived. My fault, however, just saying.... The only restaurant available was the buffet on deck 10. The venue was very basic and the food choice was just okay. There was not enough meat choice in my opinion and that's coming from someone who is not a meat lover. In saying that, there was enough to eat and the choice included soup, salad, curry, chicken, fish, port, occasionally beef, potato (not much variety) and some veg (which was the same every night). The clenliness of the restaurant was a little poor. I often sat at dirty tables and the chairs were sticky in places. I was annoyed at this to start with but got used to it by the end of the week. Now onto the cabin. My goodness, besides the Island Escape, this cabin ( inside plus), has got to be the worst cabin I have ever been allocated. We tried to upgrade but were told the ship was full. The sheets were dirty and the pillow splattered with marks. The cabin had not been prepared as a twin so I was forced to sleep with my travel companion the first night and I was not very happy about this. I asked the room Steward if she could organise the bed to be converted to twin and pointed out the dirty bed lining. Let me stress that in between passenger changes, there is no apparent deep clean and there is a general tidy up. I noted grubby corners and the hair dryer felt very dirty to touch. I cleaned surfaces with wet wipes and they came up yellow in colour. Changes were made that evening however, the dirty pillow slip was not changed. The bed sheets were not changed the entire week. The room was cleaned once per day, towels not replaced at night as the room girl turned the bed down before I had returned to the room at night to change. I was frustrated by this as I particularly like to shower with clean towells on holiday. I was on holiday with another couple who experienced a totally different service. The bathrooms were disgusting, the toilet seat badly marked, the sink an environmental health hazzard and the shower very grubby. I can advise the water pressure was good and the water nice and hot. I experienced no toilet blocking the entire week, however overheard other passengers discussing problems. My cabin was located on deck 3. I would recommend a higher deck as the noise from the engine (a low humming/vibrating) was disturbing at night and I suffered from insomnia most of the week being a very light sleeper. The ship appeared to be very tired and is in much need of a refurb. The lift areas are particularly grubby. The Four and Seven Seas restaurants with Waiter service were better than the buffet restaurant. They weren't exactily grand but the tables had covers and the Waiters were much nicer in these 2 restaurants. My only real gripe hear is the fact many of the tables are placed near work spaces and this really impacts upon your dinning experience. The food was lovely albeit the choice a little bit limited. I chose to eat in all 4 restaurants onboard and had breakfast in the Cafe Royale (buffet) which in my opinion was a little smaller but nicer than Piazza San Marco. There was a selection of continental and English breakfast foods as well as tined and fresh fruit, cakes and bread rolls. Salad and a selection of hot food was made available for lunch and it was okay to be honest. Some of the Waiters in both buffet restaurants giggled as guests passed and made remarks in their own language. Now, this was a little unprofessional and in my opinion may be down to a lack of supervision. Both restaurants were located beside the pool area and there were outside seating areas. I didn't find this area particularly pleasant to eat in as it was usually very crowded and it was dificult at times to find a seat. The number of tables you were allowed to smoke were very limited. The pools were small and not crowded and there were 2 jacuzzi's which were usually empty but again, surrounded by tables and chairs. Deck 10 & 11 were the sunbathing decks and as the ship was sailing at full capacity, there was never a sun lounger to be got. Deck 11 was so crowded, you had to step over people at times. I preferred deck 7 which was also crowded but a good bit quieter. There was a struggle at times (especially the day at sea) to find a spare lounger on any deck and people often left towells on loungers and disappeared for hours. The promonade deck was a little ususual in layout with lots of obstructions which limited space and views. The Spirit has a much better design. Very disappointing for me as I love to lie on a lounger and watch the sea go by and I actually had to stand at the edge to do so. As the week progress, the entertainment got better. There was one singer that carried the shows in my opinion. He was great and did a great version of 'My Way'. The female entertainers were the weak link in my opinion, however by the end of the week, they had won me over and I could not get enough of the shows, which started off okay at the start of the week and really climaxed by the end of the cruise. I can't say that the variety was the best I have experienced on Thomson ships however I cannot criticise any of the entertainers. There weren't very many to be honest, 2 male singers, 2 female singers, 1 extra and 4 dancers. I have to mention the 2 resident bands that I occasionally got to hear because of the lack of seating, were absolutely amazing, the singers better than the show team. The Cruise Director was a real comedian and had me in stitches all week. He was brilliant and funnier than the Comedian/Magician on board who was also very good. The staff talent show was the highlight for me and the talented bunch also put on a very entertaining show. On the downside, I was unable to get a seat in the lounge all week. I missed all the shows in this area the entire week and was often forced to sit outside. The drink prices were good and the service excellent. The staff on board were on the whole very pleasant with the exeption of the female staff on Reception and the Head Waiters or maitre d on the doors of the restaurant who were most unpleasant, dour and unnecessarily over officious. Almost every other staff member greated guests upon passing and this was most welcoming and hospitable. The itinerary was okay. Sorrento and Mahon were well worth seeing and the trip to Rome very interesting albeit exhausting. I'm not sure why Sicily is on the itinery as the city is really uninteresting and the inhabitants unfriendly. The trip prices were very expensive and the bus tour to Rome which was necessary £42 per person. Would I recommend travelling in July? No. The temerature exceeded 30/35 degrees and it was too hot for sight seeing. What I can advise is the general run down state of the ship did not ruin my holiday and I still had a very pleasant cruise. Would I return to the Majesty? Absolutely not unless it was a free trip. Would I sail with Thomson again? Probably yes, albeit I think they are not trying hard enough in terms of customer service in the respect of the booking process and the way holiday makers were treated at the airport. As for comparison, I have had better cruises on RC and NCL however paid double the cost of this cruise. I also like Thomson cruises because they are primarily British dominated passengers and this is without doubt the best experience in terms of etiquette, entertainment, company etc... I would highly recommend the Spirit and I hear that the Tui Discovery is brilliant. If you have booked up to go on the Majesty, don't expect any more than 2/3 star accommodation, however, I am certain you will still enjoy your holiday. I hope I haven't put anyone off this ship but I have tried to be as honest and objective as possible. Read Less
Sail Date July 2016
Been on several Thomson cruises over the past 12 years, and generally think they are superb value etc. (other than one we did on the Island Escape). This cruise however was a bit disappointing. The cabins are small (we were on deck 6) ... Read More
Been on several Thomson cruises over the past 12 years, and generally think they are superb value etc. (other than one we did on the Island Escape). This cruise however was a bit disappointing. The cabins are small (we were on deck 6) but we are fairly used to that. The shower was extremely small and water constantly flowed past the tiny lip into the main toilet. There was also mould in various places on the silicon. Needed a good clean. We ate in the seven seasons for breakfast and dinner and did not care for some of the people we were forced to share with. (We even saw somebody enter the waiter only service area, allegedly smart casual, wearing shorts and a vest. Admittedly we didn't see a recurrence of that etiquette thankfully). Eventually managing to secure table for 2 seating at dinner the second part of the week. The portions and choices have become fewer than previous Thomson cruises. The range also being somewhat limited. The main entertainment was fairly good and professional. For some reason 2 of the acts that were in separate bars were both singer guitarists, who both played the same "slash your wrists" music. other than that, there were a couple of small bands who were more entertaining. We were on an all inclusive package but often elected to pay the supplements for the better products. As an example the base gin and vodka was described in the bar tariff as Gordons and Smirnoff. Invariably if you didn't ask for it, you received some unknown named product. The wine by the glass was served in tiny glasses, but if you were prepared to pester the wine waiters you could manage to get 3 small glasses during dinner. Smoking was meant to be restricted to a couple of small locations, which meant that an entire side of the promenade deck was given up to them and an entire side of the deck 10 pool area. The "punters" in these areas seemed to be in groups of 6 to 8 people who were unable to speak to each other, constantly shouting. I felt uncomfortable in these environments, something that never used to be an issue. I guess Thomson have decided to cater for a different mass market element than they used to. We did generally enjoy the cruise, but wonder whether we will go with Thomson again if it is their intention to lower their standards further. Perhaps just a feature that has developed on the Majesty. Read Less
Sail Date June 2016
After previous cruises on Dream and Celebration, all of which we thoroughly enjoyed,we had no hesitation booking a week on Majesty as a last minute deal. We have to say that this ship is in dire need of a major overhaul. Dream and ... Read More
After previous cruises on Dream and Celebration, all of which we thoroughly enjoyed,we had no hesitation booking a week on Majesty as a last minute deal. We have to say that this ship is in dire need of a major overhaul. Dream and Celebration have three speciality restaurants each, two of which change the menu midweek. They also have a dedicated coffee lounge serving speciality coffees and cakes. Majesty has one speciality restaurant whose menu never changes and no coffee lounge. The food in the main restaurants and buffet is at best average. There are a lot of 'dead spaces' which could be put to much better use. We had to accept a deck 4 outside cabin as we did book only a few weeks before sailing. It was, to be polite very cosy. Only one of us could get dressed and the other person had to sit on the bed and wait their turn! In truth the cabin was only really suitable as a single. Even the comedian on board during his show said that cabin fever had been discovered on Majesty! The bathroom towels which once were white and fluffy are now thin and grey. They should be thrown overboard. The whole ship is tired and neglected. As usual the staff and the service were good as was the entertainment. We met some very disappointed guests, some of whom were first time cruisers and who thought that this was how ships were. Thomson need to remember that to keep guests returning they need to provide a quality experience. Would we sail with Thomson again? Yes. We have already booked to sail on Discovery in August this year. Would we sail on Majesty again? NEVER. It really is the forgotten ship. Read Less
Sail Date May 2016
My wife and I joined the ship at Palma de Majorca . To start with the long lines of guests waiting to be let on board was frustrating ( it was must simpler on Royal Caribbean) when we arrived on board we found that our cabin on deck 9 ... Read More
My wife and I joined the ship at Palma de Majorca . To start with the long lines of guests waiting to be let on board was frustrating ( it was must simpler on Royal Caribbean) when we arrived on board we found that our cabin on deck 9 did not have a clear view from the porthole even though on the deck plan it showed lifeboats only around deck 8 they actually rose up to deck nine but was not mentioned when booking. The decor in the cabin was tired and in places was rusty on in need of repair and when the ship was at sea the room had vibrations coming from several parts of the cabin. There was a space for a fridge but no fridge was installed . We had to pay for a safe ( not on Caribbean ) The all inclusive drinks package was not "all inclusive " even the water in the cabin was chargeable together with numerous other drinks from the bar. We have been several times on the Thomson Celebration and it is a much better ship but as in all the Thomson ships it is the fantastic crew that make it an enjoyable experience they are some of the best people in the world and this made up for the poor state of the ship. I am told that it is to be taken out of service next year ( not before time in my opinion) The ship has done good service but now its time for retirement Read Less
Sail Date May 2016
This ship needs scrapping. It was our first cruise and honestly it has probably put us off for life. The ship is tired to the point that even a complete overhaul would be too expensive to save it. Our cabin was possibly (from what we heard ... Read More
This ship needs scrapping. It was our first cruise and honestly it has probably put us off for life. The ship is tired to the point that even a complete overhaul would be too expensive to save it. Our cabin was possibly (from what we heard from other people) one of the better ones and that wasn't saying much, very tired. The lifts didn't work properly and some broke down. The food was OK but really nothing special, except for the Bistro special resturant. You pay extra to eat here but it was excellent. In fact you pay extra for various things, for example bottled water,Ice cream on sun deck (£1.50 for one small scoop) . The drinks package if you pay for it when you get on board was £230 per person per week. You can however pay for drinks as you go. The entertainment was hopeless when the cruise director lists bingo, quizzes and if you want a dance before dinner come along for a waltz or a foxtrot you wonder what era you have strayed into. The shows seemed popular but not to our taste. There is no getting away from being 'entertained' there was nowhere you could have a quiet drink in the evening (or a coffee during the day) it seemed without someone playing, singing or running a quiz. The main bar air con was set on freeze impossible, to be comfortable. On the up side, the organisation of the excursions is excellent, the overall travel arrangements were extremely efficient. On the ship you could not fault the house keeping and catering staff, they were excellent it's a shame the ship let them down. The ships crew were also very polite and efficient. We loved waking up every morning to a different place and on a different trip that may have persuaded us to cruise again but not on this ship. Read Less
Sail Date May 2016
Celestyal Majesty Ratings
Category Editor Member
Cabins 3.0 3.3
Dining 3.0 3.6
Entertainment 3.0 4.1
Public Rooms 3.0 3.8
Fitness Recreation 3.0 3.3
Family 5.0 3.3
Shore Excursion 4.0 3.5
Enrichment 4.0 3.3
Service 5.0 4.2
Value For Money 5.0 3.6
Rates 5.0 3.7

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