1. Home
  2. Cruise Lines
  3. Celestyal Majesty Review
  4. Celestyal Majesty Cruise Reviews

570 Celestyal Majesty Cruise Reviews

So lets discuss the things that you are really interested in? As you would expect the basis in which you live is no different to that in any hotel the more you pay the better room you live in, now this is not to say that there is no ... Read More
So lets discuss the things that you are really interested in? As you would expect the basis in which you live is no different to that in any hotel the more you pay the better room you live in, now this is not to say that there is no different from a hotel as of course there is, The real estate if I can call it that is different, so what do you get? Well I think firstly I have to point out that it is luxury-catered holidays so don’t expect to have different degrees of service. Each individual is treated the same regardless of stature, now from a professional point of view what this means is the little things, the attention to detail is everything with very little is left to chance. This can be witnessed from the expectation management of the team, from the boarding process right down to the service of dinner. Now I think it is important to say at this point if you want to be a little self sufficient that is possible with the ability to go to the bar rather then waiter service, or eat in a buffet style dinner where you sit down and approach the servery, helping yourself to a wide range of different choices each day. Accommodation: well the best description I can give you is a five star holiday with three star accommodations, practical but lacking in the luxury of the rest of the ship. So as I mentioned accommodation is based primarily on how much you are willing to spend, for our first cruise we elected for a outside plus cabin this meant that it is slightly bigger then the basic room and more importantly it comes with an widow to the outside. For all of you that picture a porthole in the wall this is not true. It is a large window about 1m in length and 0.5m in height giving you a good view of the sea, or of the port you are docked in; however I must point out sometimes this can be a concrete dock wall, or a building site. The overall cleanliness of the room was very good it was clear to see that the maids took pride in their work and cleaned daily. Facilities: in the room you do get a TV with small selection of channels, news, 2 film channels and 2 entertainment channels. There is a hairdryer in the draw and although not the best, my wife informs me that it does the job. There is a small kettle a few cups and twice daily refills of tea and coffee. The bedding was fresh and every 3 days was replaced. So let me move on to a few of the more negatives for a moment, but please let me express this is only from our experience, this is not to say everyone was in the same situation, for a moment there are two single beds pushed together within the cabin situated in the middle of the room, unfortunately in the cabin we are situated in this meant with the other furnishings within the room, the gap to get to one side of the bed required me to step over the bottom corner of the bed, a little irritating but nothing to get excited about. Ok so you may have noticed I have not commented on the bathroom yet, now although everything in the bathroom is reasonable well situated and meets all basic requirements the biggest thing is there is a reasonably high step to get in to the bathroom and once in don’t expect to be swinging any cats, something after enjoying yourself of an evening, or after waking up first thing in the morning you can quite easily trip over. Words of advice, due to the limited plug sockets in you room bring a adapter and a extension block. Dinning: Where to start! The truth is the food has been really good; there are 5 restaurants on the majesty 2 buffet style restaurants, 2 waiter service restaurants serving 4 course menus each evening, and a fine dining restaurant with a 6-course menu (at an extra cost of £20per head). In all of the restaurants there have been at least 4 main choices to choose from on the menu with the addition of 5 enhanced options (varying types of steaks, lobster etc.) the service is in no means slow in any of the facilities with you plates taken almost as you finish the last mouthful of food. The presentation of food was exceptional and was not lacking in taste. Now I should at this point mention the difference between going to a restaurant and eating on a cruise ship. As you enter the dining room you are greeted by a matra dee, where you are escorted to a table with other diners sitting in down on average as two or three couples/ families where you can engage in conversation with strangers over your meal, not an unpleasant situation but please be aware if you want something a little more intimate you must request a table with the right amount of place setting to meet your needs. From our personal experience we have engaged in some scintillating conversations with people from all walks of life. Each meal is an occasion on the ship, what I mean by this is if you want a quick meal go to the buffet, other wise expect at least a hour over a meal in any of the restaurants. Entertainment: So if your anything like me you are sceptical about all entertainment on holidays, let me put your mind at rest. The entertainment team are utter professionals and I did not feel like I was in anyway part of a kids clubs. Thompson does not employ them themselves but from an outside agency that auditions for every role within the team. From a personal perspective we met the most genuine of host in a entertainment rep by the name of Jack Townsend, although only 25 he had a maturity that spoke volumes and would go out of his way to spend not only his employed time but his own time in conversation with us, only adding to the enjoyment of our holiday. There has been a wide array of different types of entertainment from well-planned quizzes to what I can only describe as cabaret and shows that you would expect in your local theatre. Comedy acts that had the crowd crying over the course of a few hours, and these are topped off with some very talented singers. If you not the type to sit and watch any of the above there is a lounge with a piano and vocalist playing as you sip a cocktail or after dinner coffee. Shopping: there is a small promenade of shops on the ships, they sell a verity of items but the bulk being fragrances for him and her, watches, jewellery and duty free items, I should point out there is a small selection of items you may have forgotten before you left home. Please bear in mind these items are all expensive branded items, which come at a high price. Staff: Every member of staff that we have met have been friendly and engaging always willing to help in anyway they can, although trying to get them to not call you sir is hard work. Ship Facilities: Getting about there is 3 banks of lifts and stairs located Port (front of the shift) Aft (rear of the ship) and in the middle. The lifts can accommodated 6- 8 people comfortable. There is a lot a facility on the ship and I am not going to go in to too much detail, as you will see these advertised in the brochure before you book you cruise. But I will say there is plenty of seating area (not all outside) where you can enjoy relaxing, a games room, casino and numerous bars/ cafés to relax in. there is also a spa that does haircutting and styling, massage and other more exotic treatments. Wifi: Ok I know this is a big question for some of you, so let me lay it down honestly for you, its slow expensive and only works in limited areas of the ship. Breakdowns of cost are: 1 week is £49 with 1000mb of data; if you go over this you will pay more. 3 days for £25 1 hour for £8 If you work on this as a break from you phone then you wont go far wrong. You can as you travel from location to location picking up mobile signal and using your phones data plans should you require, although this is expensive. When departing the ship at various destinations most cafes and bars do provide free wifi. Information services: There is a bank of receptions mid ship where you can get any information and book any executions you should wish to participate in. along with special request on the ship. Age: Ok so as a couple in the mid to late thirties, we were hoping to see some like minded couples are own age, the truth is they are few and far between maybe one couple in every 30 couples are under the age of 50, now please don’t get me wrong everyone we have met are pleasant and friendly, but the cruise is geared towards the slightly more mature among us. Don’t let this put you off cruising, as the whole experience has been very good, I just want to give you the realism of the situation. We have see a few families of mixed age groups who seem to take this as opportunity spend time together where no one person has to do any work, and at the same time do different things during the day and meet up in the evening for dinner and drinks. Price: The cost of cruising was not excessive when you compare it to a holiday in the same area of the world. And when you factor in all the entertainment that is provided, along with the fact you don’t have to pack your suitcase each time you move to different location it defiantly has its appeals. Its not the cheapest holiday you will find but you wont find a 5 star hotel in that many different ports that will come close to the priced including transfers. Dress code: So smart casual is the way to look at this, gents make sure you pack a tie for the formal night as people do come prepared for this with tuxedos and bowties, during the rest of the evening trousers for the dinning rooms or tailored shorts. If you prefer a more relaxed approach the buffet style restaurants are more than happy with jean and a smart t-shirt or polo shirt. For the entertainment in the evening as long as you are smart no one would bat an eyelid to a smart pair of jeans. Ladies elegant and casual is all I can suggest a dress or equivalent for the formal night and ensure you have something to cover your shoulders of an evening, as it can be quite cool as it gets later on. All Inclusive (drinks package): I have left this subject till the end as it has been the one thing I was most disappointed with, as with any holiday all inclusive you will pay extra for some premium spirits and cocktails although Smirnoff and Gordon’s are included. One thing to remember is your drinks package does not start until 10am so if you want coffee in any of the bars or cafes you will have to pay extra (these are free from the restaurants still) In this instance there are quite a few things that are not included though, most cocktails all bar snacks, ice cream on deck (£1.50 a scoop) and bottled water (£1.90 for 1.5l) are just a few things you will pay extra for, room service you pay extra for although with other cruise liners this is not the case. House wine by the glass is included but nothing more. The one thing to take from this area is be prepared to pay for those creature comforts, and if you on a budget make sure you read the menu and receipts you receive so you know what you are spending. Disabled access: if you do find yourself with any disabilities the ships crew and the layout of the ship does compensate for this, allowing access to all areas, with the minimal amount of disruption. Destinations & Locations: Something to factor in when you cruising are defiantly where you going and what you will be doing whilst not on the boat. At all locations we docked at we have been able to get off and just walk around the port, please “bear” in mind some mooring locations require a bus to the local port/ town at approximately £5per person, And the mooring location can be quite a way from any where you want to be. We did book on to a submarine excursion but unfortunately it was cancelled, although disappointing the worst thing about this was we were only informed the night before so there were very little spaces on any other excursions to book on too. Overall: has been a great holiday with very few niggles, everyone is friendly and we would recommend it to any one who want to relax with a bit of comfort, the movement of the ship is only noticeable if it is choppy, the lower down and the closer to the middle you are the less you notice it (bear this in mind when booking your cabin). The entertainment is very good and dinner is a real affair. So good luck to you all and hope you enjoy your first cruise, as we will defiantly be doing it again. Read Less
Sail Date December 2016
we have just returned from a 7 day cruise around the canaries and madeira, I have been on 2 cruises with Thomson and really enjoyed them. this was just as good, my sister has not cruised before but she too enjoyed it. the embarkation ... Read More
we have just returned from a 7 day cruise around the canaries and madeira, I have been on 2 cruises with Thomson and really enjoyed them. this was just as good, my sister has not cruised before but she too enjoyed it. the embarkation process was satisfactory, our cabin had 2 births which were comfortable, better than many hotels ive stayed in!, plenty of draw space, the bathroom was very small but did the job. the staff are very friendly and mostly eager to please.the food wasvery good although, as in many buffets cool at times, the have fresh cooking stations were your food is made to order, we enjoyed Asian and pasta specials. we mostly ate in the buffet, but did eat in the waiter service restauraunt which was lovely, you are encouraged to sit with other people which encourages conversation! you would have to be extremely fussy not to find something you like.the entertainment was varied with a lot of choice including a good quality show and comedian.The excursions are well run and the guides are very informative, we did 2 trips and in some ports did it under out own steam, we loved the fact all tips were included, yes the ship is dated but has character, know this ship is going next year and Thomson have got newer ones, just hope they don't get too big and impersonnel, looking for my next cruise!! Read Less
Sail Date December 2016
We have sailed with Thomsons approximately 8 times, even presented with a bottle of bubbly this time for being a good customer. We were on the first Majesty voyage with Thomsons and forgave a number of problems as "teething". ... Read More
We have sailed with Thomsons approximately 8 times, even presented with a bottle of bubbly this time for being a good customer. We were on the first Majesty voyage with Thomsons and forgave a number of problems as "teething". Things have only got worse! Shower rooms very dilapidated, no hot water on at least three nights and another night it was too hot to use. Very poor tiling with paint peeling off. Whole ship very cold, needed a cardigan or jumper wherever you went, it was warmer ashore. Food very mediocre, and if you liked only cake or fruit for your dessert every night, then you would be very satisfied. Staff as usual were wonderful in all parts of the ship, I don't know how they keep up their lovely smiling faces and kindness to passengers. Entertainment was the same old stuff although the comedian was good. Our last cruise with Thomsons I think. Read Less
Sail Date December 2016
We sailed on Thomson Celebration on our first cruise and thoroughly enjoyed it. Set sail on Majesty for a week in December 2016 from Las Palmas. The ship was very clean and very well maintained. Always staff around cleaning and painting ... Read More
We sailed on Thomson Celebration on our first cruise and thoroughly enjoyed it. Set sail on Majesty for a week in December 2016 from Las Palmas. The ship was very clean and very well maintained. Always staff around cleaning and painting the outside of the ship (obviously at a port!) and on promenade deck the day new people were arriving. Checking in on the ship took too long and wasn't until 2 staff members saw a crowd of people (no organisation) waiting to check in that they stepped in and opened up 2 more computers. Actual check in only took a few mins. Our cabin was slightly smaller than The Celebration but it had everything you could possibly need and beds were comfy. Love the turn down service and clean towels in the evening! We had an outside plus on promenade deck. We dined in Le Bistro (a cover charge) twice as it was such a cosy, intimate restaurant and the 6 courses were very tasty. The two waiter service restaurants were very good, food could have been a little hotter, which was a general comment. We were happy on a table for 2 or 4, if there were no two's. There is a buffet restaurant for breakfast, lunch, tea and dinner which was also very good with great views and another buffet where you could sit in or out. Staff excellent and always there to help. Excursions were very enjoyable, Finchal is beautiful and lush, really enjoyed the cable car. Also La Palma a beautiful place. Agadir was interesting especially the market where we were taken around which was huge! Entertainment was enjoyable, good to get in half an hour before shows start to reserve a good seat and have a drink or two! Disembarkation at different ports very smoothly run, coaches outside if you were on an organised trip. We have another cruise booked in March on Discovery round the Caribbean and back on Celebration in June to the Baltics for 2 weeks! All in all a very enjoyable cruise with Thomson. Read Less
Sail Date December 2016
Was bit put off by past reviews saw an odd gray towel but everything was great then we had wee week stay in Tenerife .after 7day cruise . It was our 50th Wedding Anniversary. Great holiday The four of us always holiday together ... Read More
Was bit put off by past reviews saw an odd gray towel but everything was great then we had wee week stay in Tenerife .after 7day cruise . It was our 50th Wedding Anniversary. Great holiday The four of us always holiday together Sister and brother in law. Staff were great they all had smile from Engineer's to cabin staff to in all Restaurant. We loved 7 Seas Restaurant and the 4 season was smaller but all exellent x The shows were great comedian . The Lion King all great Music on deck great quizzes too all very civil . Will do a cruise again With Thomson Majesty but it is going off in November 2017 . They have other ships and new ones coming on . The Dream look interesting will pck up new brochure. Even if you don't get off the ship there is plenty to do . loved every minute of it Read Less
Sail Date December 2016
This was our first ever cruise. Most people always recommended cruises, apart from the people we spoke to on this ship who would also never go on the Majesty again. We know next year this ship will be finishing but if you want luxury, good ... Read More
This was our first ever cruise. Most people always recommended cruises, apart from the people we spoke to on this ship who would also never go on the Majesty again. We know next year this ship will be finishing but if you want luxury, good food, good ports of call, don't go on this one. The first week the staff were painting parts of the promenade deck which was supposed to be for sunbathing, so we had to put up with parts of the deck being chained off and stinking paint fumes. We know these jobs sometimes need to be done, but the ship had been docked up for three weeks previous to us going because of the engine fire so why couldn't it have been done then? The staff overall on ship were good and helpful. The cabin was small, we could have upgraded for another £200 the second week which would have given us a larger set of drawers and two foot extra floor space between the beds, that's all. The top deck where the cold and never heated pools were was like being on a booze cruise, loud and rowdy where most people ate and drank all day. We have been with Thomson Holidays many a time over the years, but the standards and quality are no longer there. If we ever try a cruise again years down the line we have been recommended P & O, but for now give us land any day. Read Less
Sail Date November 2016
Yes the ship is ready for retirement, and the cabin decor is dated, but the ship is spotless in the public areas. The staff are very polite and attentive and always had smiles on their faces and couldn't do enough for you. Everywhere ... Read More
Yes the ship is ready for retirement, and the cabin decor is dated, but the ship is spotless in the public areas. The staff are very polite and attentive and always had smiles on their faces and couldn't do enough for you. Everywhere on the ship, hand gel machines were evident and staff at the restaurants squirted gel on hands before entry was allowed so any norovirus was down to the ignorant people who couldn't be bothered to use basic hygiene and wash hands before touching food. It was a regular thing to see staff cleaning the stair rails and hoovering the carpets at midnight. The ship had been in dry dock for 3 weeks prior to this cruise and for the first few days there were teething problems, water not heating up, warm food etc. but when brought to their attention, staff quickly rectified the problems. The entertainment was first class in the Jubilee Show lounge and the party band Muzzik Unlimited certainly got the crowd going where ever they played. But the resident band Status had to be seen to be believed. From the vocalist Sarah who had a lovely voice to Lee the guitarist who must be the most talented guitarist I have listened to ( and I have seen some of the biggest bands since the sixties). There was always something for everyone to do irrespective of age group or even laze about if that was what you wanted. So this is one cruise I was very pleased with, so if anyone reads negative reviews about the Majesty my advice is go with an open mind and you will probably be pleasantly surprised. Read Less
Sail Date November 2016
This was our 1st cruise with Thompsons and having read the reviews were slightly apprehensive. All staff were cheerful and extremely helpful. The cabin, although small with an outside window was spotlessly clean, with fresh towels daily. I ... Read More
This was our 1st cruise with Thompsons and having read the reviews were slightly apprehensive. All staff were cheerful and extremely helpful. The cabin, although small with an outside window was spotlessly clean, with fresh towels daily. I asked for gluten free meals and all the staff in all 3 restaurants could not have been more helpful. We went on 2 Thompsons excursions which were well organised and for the rest of our stops we made our way independently. All the places we visited were lovely with gorgeous scenery and places of interest. We had plenty of time without rushing to explore at each of our stops. We didn't go to the entertainment every night, but the shows we did see were very entertaining and professional. The only downside was wish we had booked for 2 weeks rather than 1! Will definitely be booking our next cruise with Thompsons. Overall an excellent cruise. Read Less
Sail Date October 2016
Thought it was a good price and nice places to visit but everything went wrong trouble with fire in engine room Generated stopped all lights went out only emergency lighting on in one Port for two days while work was done missed out on ... Read More
Thought it was a good price and nice places to visit but everything went wrong trouble with fire in engine room Generated stopped all lights went out only emergency lighting on in one Port for two days while work was done missed out on lovely places that we wanted to visit ship was not suitable for purpose Must say the entertainment was great and all staff great we have been looking forward to this cruise and we met a lot of people who said it was there first cruise and there last .We would like to here from them with answers !!!! Hope we have more answers and compensation Our cabin was very small not much room to move and wardrobe was a single with no room for two people we are to leave most of are clothes in the case bathroom was tiny and very grubby and rust around the edge's In all a disgrace. Read Less
Sail Date October 2016
We were impressed with the ship, it was old but clean and fresh, cabin small but adequate. Food was excellent, entertainment great, service and crew was fantastic. Ports of call we visited were interesting and overall had a good time. ... Read More
We were impressed with the ship, it was old but clean and fresh, cabin small but adequate. Food was excellent, entertainment great, service and crew was fantastic. Ports of call we visited were interesting and overall had a good time. HOWEVER ship broke down three hours after leaving Livorno which meant we were floating mid ocean with engine shut down and had to be towed back to port. We spent one and a half days moored up till it was finally fixed. This resulted in missing out 2 ports of call and having to sail 24 hours to make our last port of call at Barcelona. Don't think compensation enough at £160 each for disappointment. How is this worked out? Also a lot of confusion on last day with people queuing at reception to get their refund in cash after being told it was going to be refunded to card. Read Less
Sail Date October 2016
Arrived at port very impressed with ship at first site good boarding all staff made you welcome ship immaculate. First night out in cabin Major metallic wind tunnel noises reported to reception several times took 5 hours and 3 engineers ... Read More
Arrived at port very impressed with ship at first site good boarding all staff made you welcome ship immaculate. First night out in cabin Major metallic wind tunnel noises reported to reception several times took 5 hours and 3 engineers to admit our concerns something to do with the ships cooling turned of at approx 03pm ar sleep, full apologize from reception later that morning and moved to a new cabin mid ship all ok. good day sailed to Villefranche all well wonderful food and entertainment next Livorno all Ok untill Sailing that Night 18.30pm sat in dinning room then tremendous vibrations through ship tables and plates cutlery ext shaking all over the table later after retiring to the entertainment area Ships Emergency call Bora Bora staff running every place then all Electrics failed No Engines No lights No Air Conditioning No Sewerage systems to Loos Informed Auxillary Engine room fire All Passengers left sitting in the Dark for some 7plus hours lifts no drinks or water supplied unless purchased from the Bar . Ships Senior crew useless just sat on stairways or stood near the lifts no help or upkeep to the older persons on board. Ship Escorted back to Livorno after sitting for hours in the Middle of the main shipping lane.All customers missed out Calvi and Marseille trips More cabin problems 5Hrs for someone to agree had to record noise heavy metallic for the Captain to hear, then last evening after the Baked Alaska festival my wife found plastic in her sweet . Cabin staff Excellent kept everyone going Food Excellent Ship very old and tired First cruise ruined small refund made to passengers USELESS ..REK Read Less
Sail Date October 2016
We have been on 5 of the Thomson cruises in the last 3 years and I have to say they have all been good. Up until now. So why. Well we have been on the Majesty before and yes it is an older ship. But to board a ship that was listing by ... Read More
We have been on 5 of the Thomson cruises in the last 3 years and I have to say they have all been good. Up until now. So why. Well we have been on the Majesty before and yes it is an older ship. But to board a ship that was listing by quite an amount is to say the least off putting. After about 4 hours it had been rectified. So on board the ship is getting tired. The chairs on deck are old and uncomfortable. The pool has a miss mash of tile repairs all around it. The pool wasn't always filled. (2 days empty.) But worst of all a fire on board in the engine control room. This left us stranded at sea after only 2 days into our cruise. Power went to the engines first after 2 hours of leaving port. Then at 9.30pm all power was lost and we were left only with emergency power so nothing worked and this included the toilets which was not good. All the toilets were overflowing within a few hours. Power was eventually restored after about 6 hours so managed to limp back to the port we sailed from by morning. This was after being told by the captain everything was ok and would be sailing on to the next port of call and would not be any delay. So back at Livorno we were told we would get the repair done during the day and would set sail that evening and would unfortunately miss out Corsica. Well the evening came and went and eventually told we would not sail that evening but would sail next Day for Marseilles but this could still change. So Next day came AND went as we still had to have the ship signed off for sea worthiness. So eventually though we were meant to sail the following day at 10am we left at 12.30pm now missing out Corsica and Marseilles and heading straight for Barcelona all day and night arriving at Barcelona at 12.30pm on the last day of our cruise. So now been offered a sum of money as compensation worth about 15% of the price of the cruise. Don't think that's much of an offer of compensation. So now to the good parts. Service Service on board by the bar staff, the restaurant staff, the cabin staff and all of the entertainment staff is second to none. They will all help to make your cruise the best it can be. You'll see the same staff serving you at 6.30am at breakfast who serve you again at 9.00pm at night 7 days a week most of them smiling and serving you as if they had just started for the day. (not everyone can be happy working those sort of hours all the time.) Food The food is I think excellent. the main restaurant serving up a good 4 course meal every night with coffee to follow if you have room. The drinks are pretty good too. Some Branded drinks you pay extra for if on the drinks package. But otherwise drinks cost around the same as pubs but with larger measures. Entertainment. The entertainment team work hard performing 2 shows a night 6 nights a week lasting for around 45 minutes. Not to every bodies liking but good dancing good voices and good array of costumes its fun to watch. Remember these guys do 2 shows then go on to entertain around the ship after that . Then back out during the day helping to keep you busy with quizzes etc. Overall still enjoyed the ship itself but lack of information and not getting to the ports we would have liked to see was a big disappointment. Trips Well not much chance of getting many trips in. As we only had three stops (Barcelona we had already done) So did easy Pisa which was a worthwhile trip. Value for money ok. Overall. The small compensation offered does not really suffice for the lost days. May as well go to a hotel for a week. At least we could have got about. Read Less
Sail Date October 2016
We had never done a Western Mediterranean cruise before and we were really looking forward to seeing places that were new to us: Monaco, Monte Carlo, Florence, Corsica and Marseilles. The Thomson Majesty is a smaller ship than others in ... Read More
We had never done a Western Mediterranean cruise before and we were really looking forward to seeing places that were new to us: Monaco, Monte Carlo, Florence, Corsica and Marseilles. The Thomson Majesty is a smaller ship than others in their fleet and not nearly as good. When we first got on board the ship it appeared to have developed a list. The first three days after leaving Palma went as expected. After a day at sea we visited Villefranche (for Monaco/ Monte Carlo) and Livorno (for Florence). Then the problems began. The ship broke down on Friday night due to a fire in the engine room and we were adrift for six hours without electricity. This meant that there was no power to work the elevators, the air conditioning or the vacuum operated toilets. The toilets in the public areas soon backed up, were a disgusting mess and were unusable. Since the cabin lights didn't work people left their cabin doors open when they went to bed to get some light from the emergency lamps out in the corridor. The crew we came across didn't seem to know what to do about even simple requests like providing bottled water (since the normal supply wasn't working). After six hours they got the engines working again and we returned to Livorno for repairs until Sunday afternoon. This meant we missed our next destinations of Corsica and Marseilles. The captain was poor at communicating and we were often left without information. We eventually sailed from Livorno at 1pm on Sunday but only arrived at Barcelona on Monday lunchtime after another day at sea. There was a terrible stench of sewage on the lower decks and the air conditioning had never worked properly again after the fire on Friday night. We were pleased to leave this awful ship on Tuesday morning back in Palma, Majorca. The catering on board this ship was not as good as previous Thomson cruises. PartIcularly at fault was the self-service food: at breakfast, items like bacon, sausage, hash browns and eggs were usually luke-warm or cold. There were also inexplicable restrictions on what was available: you could get yogurts for breakfast but none were available for lunch or dinner. There was no ice cream in the self service restaurant so if you wanted any you had to go to the other restaurants with waiter service. The standard and variety of food available was not as good as other Thomson ships. The Thomson Majesty cruise was a huge disappointment: more of an ordeal than a holiday. Never again! Read Less
Sail Date October 2016
We choose this cruise to celebrate an anniversary, a birthday and as friends just being together. We picked it for it's itinerary, which was to include Monaco (Villefranche), Florence (Livorno), Calvi, Marseille and Barcelona, ... Read More
We choose this cruise to celebrate an anniversary, a birthday and as friends just being together. We picked it for it's itinerary, which was to include Monaco (Villefranche), Florence (Livorno), Calvi, Marseille and Barcelona, Unfortunately, owning to issues on the ship - like a fire, we only managed to make three of them. The restaurant team were fantastic, the decor is in need of an update, as is some of the crockery, chipped mugs and plates. The cabins were clean but tea/coffee not replenished, despite being asked several times. Celebration cakes ordered and paid for, we were asked to pay again! The music played on the ship, which is decided at Head Office not by the Cruise Director was abysmal, things like The Road to Hell, SOS, which when you have been floating aimlessly at sea for 6 hours is not funny, but you laugh anyway. No, we didn't have the best experience, but we will try another cruise but maybe not on this ship. And the Captain, after the incident he was conspicuous by his absence! Read Less
Sail Date October 2016
we chose this cruise as we had never been to Corsica,Marseilles or Barcelona. We flew from Doncaster Airport to Palma,,queues for luggage took a while but not too bad,then 25 minutes drive to Ship,on board for 1pm,cabin 3007,inside ... Read More
we chose this cruise as we had never been to Corsica,Marseilles or Barcelona. We flew from Doncaster Airport to Palma,,queues for luggage took a while but not too bad,then 25 minutes drive to Ship,on board for 1pm,cabin 3007,inside plus.Quick shower and change before lunch in Seven Seas restaurant,portions quite small but adequate for us.Went to show lounge but it was too full so up to top deck to see "sail away" at 11pm;still there waiting,sailed at midnight. Good night's sleep,comfy bed,enough space in wardrobes and bedside drawers for your clothes etc. Wednesday - day at sea ,bit choppy and overcast,strolled around decks,borrowed library book,then tried lunch on Pool deck,mistake,cold steak in gravy,no veg,only salad ,Disappointing,left it and went for a pizza in other snack area. Captain's cocktail evening -got all dressed up (quite fun) joined one long queue,gave up after 10 mins,went round other side,yet another queue,no captain in sight but had obligatory photo taken,even though we didn't feel like smiling at this point.Wish we had not bothered. Thursday -early breakfast in seven seas restaurant,then on booked trip to St Paul de Vence,been before but loved it.Evening show onboard very good Friday -Trip booked Florence + Pisa,fast walking guide but overall enjoyed it evening show was a comedian,enjoyed it. Back to room 10pm to rest as tiring day,just picked up my book when all lights went out! Heard the Captain saying something but had to open cabin door to hear clearly,Code Bravo Code bravo! stay where you are,fire in engine room! We could not see a thing until we found our torch,sat with door open to here any announcements (we had reported that our radio and speakers did not work so we could not here announcements clearly)lights back on 11.05,but went off again at midnight.No more information so went to bed ,woke 6am,lights back on but we were back in Livorno,Went to Fireworks Lounge where we were supposed to meet for the trip to Corsica,several people thought we were in Corsica,they hadn't heard any announcements at all.No Thomson's Reps there so my husband went to reception,eventually 2 reps came to say we had been adrift for 4 hours with no power or lights etc and had to be towed back to Livorno,where we stayed;Never got to Corsica or Marseille. Sunday -supposed to sail a 10am,still there until 1.10pm,then set sail for Barcelona;Reception would not refund our trip money as we had booked in Thomson's before we sailed! Docked in Barcelona at !pm so morning trip had to be re-arranged for afternoon.Enjoyed it. Wifi onboarrd expensive at £8 an hour and difficult to find onshore so could not let people know what was happening. Just been into Thomson's Wakefield for refund,they had not been informed! Still waiting after an hour so gave up -will claim on Barclaycard if we don't here anything;disappointing service from Thomson's. Read Less
Sail Date October 2016
Like others we read the reviews for the previous couple of months, which were a mixture of good and bad, and were a bit apprehensive. However we need not have worried. Yes a few bits of the ship were showing signs of age but all the ... Read More
Like others we read the reviews for the previous couple of months, which were a mixture of good and bad, and were a bit apprehensive. However we need not have worried. Yes a few bits of the ship were showing signs of age but all the facilities were fine. Our main gripe with the cabin...and others take note...was that it was above the Jubilee Lounge and there was no sound insulation ! We would have expected it to be a bit noisy for the evening's shows but the last show often started at 23.45 ! Thompson must know about this problem but there was no warning. In future we would pay the extra to book a cabin after studying the deck plan !We enjoyed the shows and thought the entertainers were excellent. The entertainers were very accomplished and well rehearsed. Martyn Daniels was also excellent.Entertainment and activities during the day were not really to our taste but as the ship was only a sea for one of the days this was not a problem. On the whole the food was excellent. Agree that sometimes the buffet on Deck 10 could be a bit lukewarm but I did like the fact that there was always plenty of fresh fruit and cheese. The food in the two restaurants was excellent. I am vegetarian and there was always a veggie option.One evening I had 2 starters and a salad as a main as I wasn't keen on the main course. The staff were all very helpful. Not sure I liked the 'Oscars' style of performance management at the end of the cruise though. We couldn't fault any of them. Read Less
Sail Date October 2016
Thoroughly enjoyed our weeks cruise on Thomson majesty. The meals were good lots better than some hotels stayed in. Entertainment very good. 2 shows by Martin Daniels excellent. We had all inclusive drinks package which was great value as ... Read More
Thoroughly enjoyed our weeks cruise on Thomson majesty. The meals were good lots better than some hotels stayed in. Entertainment very good. 2 shows by Martin Daniels excellent. We had all inclusive drinks package which was great value as several premium drinks included in this. Cabin was small but had everything you needed all in all we really enjoyed the holiday and had nothing to complain about. Must also comment on staff who mostly seemed very hard working and mostly very pleasant. Special mention to our maid Jessica who was so pleasant for all we wondered when she ever slept. She always seemed to be around from early morning to late at night. We only went on one excursion which was in Sicily. Wanted to go on this one to go on cable car but unfortunately this was cancelled due to high winds. Had to go by bus instead. The rest of the ports we just did our own thing which we really enjoyed. Read Less
Sail Date October 2016
We have just arrived home from a weeks cruise aboard the Thomson Majesty, It was our first ever cruise so we can't compare it to other ships, but our experience was nothing but a delight. Ok there were one or two things that were ... Read More
We have just arrived home from a weeks cruise aboard the Thomson Majesty, It was our first ever cruise so we can't compare it to other ships, but our experience was nothing but a delight. Ok there were one or two things that were disappointing so lets get those out the way, we stayed in an outside cabin on Deck 3 and to say it was small is an understatement, it was built for one person not two, saying that, i am quite a tall, stocky fella which didn't help, but a cabin is to sleep in so it was no big deal, the other gripe we had was the self service buffet on Deck 10, more often than not the food was lukewarm at best, but there are other places to eat and we tended to use the Seven Seas restaurant on Deck 5 most of the time, the food and service there were excellent every time. The good points on board far outweigh the bad ones though, the staff are fantastic and made our holiday, nothing was too much trouble for them, the entertainment was superb especially the night time shows, the guys and girls were brilliant every night, the trips we went on eg. Rome (even though it was a lot of walking), Sicily, Sorrento were fantastic and worth every penny. Overall we were delighted with the whole experience, so much so that we have already booked another cruise for next year, thanks for the memories. Read Less
Sail Date October 2016
We chose this cruise to do for our honeymoon as we could only get away for a week and wanted to travel to a variety of places. We were attracted to the destinations on the Treasures of the Mediterranean and in general these did not ... Read More
We chose this cruise to do for our honeymoon as we could only get away for a week and wanted to travel to a variety of places. We were attracted to the destinations on the Treasures of the Mediterranean and in general these did not disappoint but the ship itself was a huge disappointment. First of all the staff were all due to leave the ship in 6 weeks time and they made sure that everyone was aware of it! It must have been mentioned by almost every staff member that we had dealings with and it seemed like a lot of them had just given up on customer service for this reason. I understand that the crew are away from home for long stints and must really look forward to the end of their contract but it was still our holiday and it felt like there was no interest or care in looking after us. The entertainment on board was mediocre - some nights it was absolutely fantastic and other nights completely average but the most disappointing thing about it was the lack of variety. It was the same format every night - a choice of either a singing show or some sort of quiz.... and that was it. The casino was another let down - often not even opening at the advertised times. On several occasions there were casino tutorials and cut price tables which never materialised. The casino staff were particularly rude - standing around talking amongst themselves and completely ignoring you if you were the first to a table - as if you were an inconvenience for interrupting their chat. The food was a massive let down. Re-heated, greasy, some under-cooked, some over-cooked, bland. Some nights I had to settle for a cheese roll because I just couldn't face another disgusting meal. On one night they were serving fish and chips at the evening buffet and when I cut into the fish there must've been enough actual fish in it to make a fish finger and the rest was just a wad of greasy batter - terrible!! The ship itself was not big enough to accommodate the number of passengers on it. It didn't seem to matter what time we went for breakfast, lunch or dinner, it was always a struggle to find somewhere to sit. The same scenario when you wanted to just sit on deck in the sunshine - not enough tables and not enough sun loungers. Another factor that we found particularly disappointing was that despite the ship knowing that it was our honeymoon there was absolutely no effort made to acknowledge this. Now, we weren't expecting anything fancy but they managed to put 'Happy Birthday' posters up on the doors of cabins where the occupants were celebrating a birthday but we received nothing. Both my husband and I have been on and had dealings with lots of other cruise ships through work and for leisure and have always been really surprised and pleased with how much the staff can't do enough for you. Not the case here. A small gesture would've made all the difference. On the plus side the ports that we stopped in and the excursions that we went on were fantastic. It was always just a shame to have to get back on the ship at the end of the day. We would highly recommend Menorca on horseback and driving the Amalfi Coast and visiting Pompeii. Overall, the ship was too small for the occupancy, tired, lacking in love - the staff seemed downtrodden, morale low and genuinely excited to be going home. We certainly wouldn't recommend this ship and probably wouldn't even choose to cruise with Thomson again after this. Read Less
Sail Date October 2016
We had previously been on the Thomson Spirit and enjoyed it so thought we would try a different ship and different ports of call. Having read some of the reviews I was a bit apprehensive - but this was unfounded - the ship, staff, cabin ... Read More
We had previously been on the Thomson Spirit and enjoyed it so thought we would try a different ship and different ports of call. Having read some of the reviews I was a bit apprehensive - but this was unfounded - the ship, staff, cabin and whole holiday was great. There were a few things that could have done with improvement - although there are several different restaurants on board - they all serve the same food - which I didn't think was made very clear. However - separate to the restaurants are the two "chefs stations" up on deck 10 which served lovely made to order omelettes at breakfast time and tasty paninis in the afternoon - these were all freshly made and nice and hot. I felt that the evening shows could have been better - no discredit to the the entertainment team themselves but it was just watching singers and dancers every evening churning out Andrew LLoyd Webber songs etc etc etc...... The comedian that was flown in was excellent and that made a nice change. The chairs on deck 10 are not very comfortable and these should be improved - they hurt the backs of your knees if you sit in them for more than an hour or so. All the staff were wonderful!!!!!!! The afternoon entertainment by the pool was great fun - the bingo was good too. Read Less
Sail Date October 2016
This was our first cruise. Had read reviews (good and bad) but can honestly say we found the whole cruising experience excellent. The ship was clean, the cabin was clean, the food was plentiful and the services excellent. Went ashore every ... Read More
This was our first cruise. Had read reviews (good and bad) but can honestly say we found the whole cruising experience excellent. The ship was clean, the cabin was clean, the food was plentiful and the services excellent. Went ashore every day, excursions booked through Thomsons were excellent, yes they may well have cost slightly more but having the knowledge that the ship would wait if you were late back was reassuring. Booked the onboard wine tasting activity for the day at sea - actually enjoyed it, learnt something about wine and actually made me realise that yes, I don't like red wine! All the crew are extremely polite and helpful. We did however witness a member of the crew being admonished by his senior. Even if he deserved it, don't think it should have been done in public. Cabin steward worked like a trojan, bed made by the time we came back from breakfast, bed turned down when we got back to the room at night (looked forward to the chocolate on the pillow of an evening) not to mention clean towels being left daily. We enjoyed the whole experience and within 7 days of returning home have booked another cruise for April 2017 - only reason we didn't book one for earlier was the lack of annual leave from work!! Read Less
Sail Date October 2016
Thomson “Catalan Promise” 8 day cruise aboard the Thomson Majesty. Just returned from this cruise. We booked this on an offer price and were very impressed with the whole package, flights, ship, entertainment, drinks package, ... Read More
Thomson “Catalan Promise” 8 day cruise aboard the Thomson Majesty. Just returned from this cruise. We booked this on an offer price and were very impressed with the whole package, flights, ship, entertainment, drinks package, itinerary, etc. Booked an outside cabin, deck 3, for a change (we usually have the cheaper, inside cabins) which was nice, with an unobstructed view and kept spotlessly clean by our stewards. The cabins on the Majesty seem to be a bit smaller than is the case with other ships so be aware if you book a standard cabin. We only use the cabin to sleep and change in any event so it didn’t really matter. Of note, the entertainment team were amazing, the main team of 5 boys and 5 girls performed some incredible shows, probably the best I’ve ever seen. The 5 piece band “Muzzik Unlimited” were equally superb, with a real character of a guitarist who could play anything from Journey covers to Smoke On The Water (Deep Purple, a bit old for some readers but I like it). The other musicians and singers also deserve a mention. Likewise the level of service we received was outstanding, with all staff offering their attention and providing a very rapid service, be it drinks, food or anything else. It must be disappointing when the staff have to read some of the negative comments regarding this ship. The Majesty may be a throwback to the 70’s for some (car strikes, power cuts and 3 day weeks as I recall) but to me, this is a classy older ship, with wooden decks and a bridge with wings. I certainly did not encounter too many complaints from the people I was travelling with, the vast majority of which were enjoying themselves (isn’t that what holidays are about??). All in all, this cruise was great, excellent value for what we paid and an interesting, if not a little diverse, itinerary, allowing us to discover a few places we would not normally have considered, as well as the highlight of the cruise, Barcelona. This is our 4th Thomson cruise, all on different ships. We’ve also cruised with other companies. In summary, Thomson are right up there with the others and give you a good cruise, the staff work hard to deliver excellent service and the overall deal, what we paid for what we got, was good value. Thanks Thomson. Read Less
Sail Date October 2016
I have just returned from a 7 night cruise on the Majesty with a friend and my Father. We had our first cruise on the Dream last year, on our return we went straight to the Travel Agent to book this year as we had such a fabulous time. We ... Read More
I have just returned from a 7 night cruise on the Majesty with a friend and my Father. We had our first cruise on the Dream last year, on our return we went straight to the Travel Agent to book this year as we had such a fabulous time. We were a little unsure about going on a different ship but we were not let down, again we had another fabulous time, The entertainment team were excellent, they work so hard and are so friendly, such a credit to the ship. All the staff from the restaurants through to the cabin cleaning staff were so attentive, happy, friendly and could not do enough for you. Our cabin was a great size and spotless. We have already booked for another cruise with Thomson for next year, Greek Islands, we can not wait. Every step of our holiday was brilliant, starting with the fabulous Dreamliner, transfer to the ship, boarding and reaching our cabin Read Less
Sail Date October 2016
An interesting itinerary as there was not a day at sea. First port of call was Alcudia, Mallorca. The old city is worth a visit. It is a fairly long walk from the ship . Palomos, Spain. A very small town with a good beach very ... Read More
An interesting itinerary as there was not a day at sea. First port of call was Alcudia, Mallorca. The old city is worth a visit. It is a fairly long walk from the ship . Palomos, Spain. A very small town with a good beach very close to where the ship docks. The fishing museum is well worth a visit. Toulon, France. We caught the service bus up to the cable car. PLEASE BE AWARE OF PICK POCKETS, ESPECIALLY, ON THE LOCAL BUSSES. You buy your bus ticket off the bus driver then you need to validate it by putting it in the machine just inside the bus. The quayside area is full of restaurants and there is a little train that runs. This though, was not worth it in my opinion. It was a very bumpy ride and not a lot to see on the journey. The Maritime museum at the end of the quayside is very interesting. Also, if you show your Thomson boarding card you can get a discount on the entry price. Sete, France. A nice busy town with canals. Though, there is nothing much to see or do further into the town other than to walk up to the top of Mount St- Clair. Where there is a little chapel, a cross and a viewing area. We were told there was also a viewing area if you went inside the building there, it looked like a shop, so we never went inside. You can catch a service bus to take you to the top. Back down near the canal side there is a little train that you can go on. Barcelona, Spain. We only booked one Thomson tour for Barcelona. Barcelona City Highlights. A bus around some of the city then a quite a speedy walk around various highlights of the city before boarding the bus again to go to the La Magoria area to visit the Poble Espanyol (Spanish Village). Back on the bus again to drive passed the Olympic Stadium before returning to the harbour. Ibiza town, Ibiza. You have to catch a shuttle bus to get to the town. You are not allowed to walk in the port area. You buy your tickets form the Reception deck on the ship. We walked up and around the Castle area. Then along the quayside before catching the shuttle bus back to the ship. The Ship, The Majesty is not in my opinion as plush as the other ships in the Thomson fleet. The chairs are not fabric covered and therefore not as comfortable to relax in. The bar areas are the same. The two lounges are more comfortable and have better seating. The staff, all were wonderful, very cheerful and helpful. The food in the restaurants was exceptional. The best I’ve had on board a Thomson ship. The food in the buffet is absolutely fine too. We didn’t use the Le Bistro restaurant. So I can’t comment on that. The entertainment team were very good as were the other musicians around the various bars. Read Less
Sail Date October 2016
Celestyal Majesty Ratings
Category Editor Member
Cabins 3.0 3.3
Dining 3.0 3.6
Entertainment 3.0 4.1
Public Rooms 3.0 3.8
Fitness Recreation 3.0 3.3
Family 5.0 3.3
Shore Excursion 4.0 3.5
Enrichment 4.0 3.3
Service 5.0 4.2
Value For Money 5.0 3.6
Rates 5.0 3.7

Find a Cruise

Easily compare prices from multiple sites with one click