Sail Date: April 2019
We wanted to visit Amsterdam and try a river cruise. The room on the ship were spacious,' comfortable and clean. The crew and staff were very helpful and friendly. The highlights were Keuknhof Gardens and spending a day in Bruges. The ... Read More
We wanted to visit Amsterdam and try a river cruise. The room on the ship were spacious,' comfortable and clean. The crew and staff were very helpful and friendly. The highlights were Keuknhof Gardens and spending a day in Bruges. The entertainment on the ship was good and the local guides for the excursions off the ship were excellent. The only negative was the food, sometimes it was cold and 2 hours for dinner every night is just takes up too much time. I would also recommend arriving into Amsterdam 1 or 2 days earlier to explore the city more. As this cruise does not give you enough time to visit the city's museums and other points of interest like the Anne Frank Museum and their fine restaurants. I would recommend this particular cruise to someone who wanted to visit the Netherlands and Belgium and also recommend Avalon for a cruise company. Read Less
1 Helpful Vote
Sail Date: March 2019
We wanted a quick short get away and cruise on a river that we've never been on. The Avalon Vista has a capacity of 164 passengers & is 7 years young. It appeared well kept, was very clean & comfortable. The buffet ... Read More
We wanted a quick short get away and cruise on a river that we've never been on. The Avalon Vista has a capacity of 164 passengers & is 7 years young. It appeared well kept, was very clean & comfortable. The buffet breakfast & lunch, along with the sit down dinner was varied & very good. As this was Avalons first sailing of the season, we were able to check into our rooms upon embarkation. The disembarkation was timely & orderly. The pick up & transportation to/from airport/ship went smoothly. Although it did take us a few minutes to find the Avalon meeting location upon arrival at the airport. The staff & crew on board were friendly & helpful. The wait staff in the restaurant were 2nd to none. Entertainment was a little lacking & not to our liking, but may have been suffice for others. One night was classical music & the other was a couple of local singers which we did not attend, and of course the nightly piano player. We also had an afternoon of cheese tasting. We always enjoyed exploring Amsterdam, especially the canals, but this time we wanted to visit the Keukenhof Gardens (tulip garden), the worlds' largest flower garden, also known as the Garden of Europe. Keukenhof Gardens is in Lisse, South Holland near Rotterdam, where our ship docked & offered an excursion to. Although it was early in the season, it was still an amazing sight to see. While in Rotterdam, we also visited the town of Gouda with its well kept interesting architectual buildings from yesteryears. We then went onto Antwerp, Belgium where the weather was quite windy, but we still manage to enjoy the area. The Belgium city hall & train station are a few places to visit if you like to take pictures of the well kept buildings. Unfortunately the city hall was under renovation with a "picture" meshed cover of what the city hall would have looked like. We also stopped along the way to visit the beautiful architecture & canals in Ghent & Middleburg, along with the historic town of Willemstad, before sailing back to Amsterdam. In summary, we had an enjoyable trip. Read Less
Sail Date: March 2019
The cabins are clean and spacious for a river boat. We had a problem with dinner and the service of one crew member in particular, but the Cruise Director and dining manager went way above and beyond to make it right. The breakfast ... Read More
The cabins are clean and spacious for a river boat. We had a problem with dinner and the service of one crew member in particular, but the Cruise Director and dining manager went way above and beyond to make it right. The breakfast and lunch were great, but we’re not much into the hour and a half dinner every night, though the food was mostly good. We were happy with the value of the excursions, both paid and included. There was an informative port talk the evening before we docked in each port, which was very helpful. There was a cheese tasting on board in the Netherlands, which was interesting. Embarkation and disembarkation was easy and stress free. We got back to the airport at a good time- not too early to have to wait around for hours Overall it was an excellent trip and I’ll definitely travel with Avalon again and recommend to others. Read Less
Sail Date: March 2019
Globus Friends & Family opportunity. Spring was a perfect time for our 1st river cruise. The Avalon Vista was very, very nice. The itinerary was wonderful starting & ending in Amsterdam so we stayed a few extra days both before ... Read More
Globus Friends & Family opportunity. Spring was a perfect time for our 1st river cruise. The Avalon Vista was very, very nice. The itinerary was wonderful starting & ending in Amsterdam so we stayed a few extra days both before & after the cruise. The private organ recital in Willemstad was exceptional. Being behind the Delta Pan Barrage with a local quide was so educational. Every guide was excellent & truly loved their city & history. A wonderful time, great staff, too much (not complaining) really good food. Comfortable accommodations both our cabin & all the public spaces. The staff were very well trained, very helpful, knowledgeable, courteous. The cruise directory, Tibor, made all the varied arrangements look so easy, ie; added guides, added slow walker group. The coach drivers were amazing drivers on the narrow roads, small parking spaces. Always felt very safe. Again the guides answered varied questions, knew the history, had perfect English & loved what they did. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this cruise and cruise line because they were less expensive than others, and had good reviews. I also wanted to see Europe at Christmas time. I was not disappointed. Had a wonderful time. This cruise was so well done, every ... Read More
We chose this cruise and cruise line because they were less expensive than others, and had good reviews. I also wanted to see Europe at Christmas time. I was not disappointed. Had a wonderful time. This cruise was so well done, every excursion, guided tour, and everything in between was exceptional. The staff on the ship were so nice, kind, and very helpful! The food was amazing, so many choices on the menus, but not overwhelming where it was super hard to decide. I loved that the cruise was rather small in size a very intimate atmosphere. The ship was easy to get around, and felt quite cozy no matter where you were. Our cruise director Bart was just a super great guy! So personable, and knowledgeable. Anything we needed he was right there to take care of it. I loved this cruise so much we are already planning our next one. Read Less
1 Helpful Vote
Sail Date: December 2018
I chose this cruise as I have always loved Christmas markets and have German heritage. My sister and I did this cruise together for a milestone birthday. We spent a few days exploring the glorious city of Vienna, Austria before boarding ... Read More
I chose this cruise as I have always loved Christmas markets and have German heritage. My sister and I did this cruise together for a milestone birthday. We spent a few days exploring the glorious city of Vienna, Austria before boarding our cruise ship there. Avalon took over from there. The Avalon Vista was a beautiful ship. Meals were superb, crew was exceptional and excursions and tours were informative and fun. Our cabin was spacious and generously appointed. Service was great - crew (and especially our cruise director Gusta) were accommodating, friendly and extremely organized. We cruised along the Danube River and enjoyed several ports and port excursions. Ending in the city of Prague, this was a trip of a lifetime and I would highly recommend Avalon river cruises. I have been on several cruises on large cruise ships and this experience was by far superior. Thanks again Avalon for this adventure! Read Less
1 Helpful Vote
Sail Date: November 2018
We choose this cruise because of the Christmas markets and the cities we would visit. We did the pre-package in Prague. The cruise itinerary was changed due to the low river and we lost cruising on half the river, but only one port, ... Read More
We choose this cruise because of the Christmas markets and the cities we would visit. We did the pre-package in Prague. The cruise itinerary was changed due to the low river and we lost cruising on half the river, but only one port, Nuremberg. The ship was also changed, but it was sister ship, so it was not a big issue. They did not change the app when you logged in to show the change in itinerary. This was our first river cruise after doing about 5 of the big ocean cruises. What we loved: - The staff on the ship was excellent. Very helpful, very knowledgeable and happy to be there! - Salzburg was an amazing day trip. I would love to more time there. -The guides on the tours were great! Very knowledgeable. - The food was great (but see note below for more information) -The buffets for dinner and lunch that were offered (see not below) - You get to know many of the people cruising with you because of the small boat. What we didn't love - Since it is a small boat you eat dinner all together for the most part. Some of the nights they offered a buffet upstairs from the main dining room. We loved that option when it was offered. -When everyone dined at the same time it was very loud in the dining room. -There is not room service for dinner, only breakfast. - Many times there was only one tour offered so you will split into groups, but then basically walk over each other during the tour. What we would do different -Pack really warm clothes- long underwear, hand and feet warmers. A couple days were very cold -Go out on your own if you are the type who doesn't want to move with 200+ of your closest friends- we did that in Vienna and had a wonderful time - Make reservations on the pre or post trip for dinner. - I would do the post trip over the pre trip if I had to choose. Simply due to time change and jet lag. If you can do both, then for sure do both! Read Less
Sail Date: October 2018
We were interested in trying a river cruise because several of our friends had enjoyed them. Our travel agent recommended Avalon--highly!! And this particular tour included a number of places we had not visited on our previous travels. ... Read More
We were interested in trying a river cruise because several of our friends had enjoyed them. Our travel agent recommended Avalon--highly!! And this particular tour included a number of places we had not visited on our previous travels. The ships we sailed on were both fantastic. They were in excellent condition. Our rooms were actually roomy. The food was superb. The crews were most accommodating, and Christina (our cruise director) did a masterful job making everything happen, despite the challenges of a medical emergency, inclement weather, and the low water levels on the Danube. The optional excursions were well worth the extra expense. All of the tour guides were knowledgeable and personable. The shipboard activities were also well done, and entertaining. We also had a grand time exploring on our own, especially in Prague. We were also very well taken care of during both our arrival in Prague and departure from Budapest, even at 3.30AM!!. Maybe the most lasting impression will be the experience of meeting and getting to know people from all over the world during our cruise. We met many people who we will remember for a very long time. Given all this, and so much more, there is no doubt that we would love to do another river cruise in the future, and if it happens, it will be on a Avalon ship. Read Less
Sail Date: October 2018
This cruise went along the waterways that my wife and I really wanted to travel on. From the time we checked in, the staff was friendly, professional, and provided attention to detail. All of our needs were met and the staff made it a ... Read More
This cruise went along the waterways that my wife and I really wanted to travel on. From the time we checked in, the staff was friendly, professional, and provided attention to detail. All of our needs were met and the staff made it a point to remember what our choices were so they could better anticipate what would make us happy. The excursions were great and we learned quite a bit about the different towns along the way. I met people on my trip, that I'll never forget and made new friends. The cabin was nice, clean, and quiet. The entire ship was clean and easy to maneuver through. The food throughout the day was delicious and plentiful. The service was excellent. There was live entertainment that kept the fun alive into the night. Overall, the entire cruise was amazing and I'd highly recommend Avalon Waterways to anyone who is considering river cruising. Read Less
Sail Date: October 2018
This was our first river cruise and based on our experience, certainly not the last. Despite record low river levels at both ends of our trip that required more motorcoach time, Avalon went above and beyond to make up for something that ... Read More
This was our first river cruise and based on our experience, certainly not the last. Despite record low river levels at both ends of our trip that required more motorcoach time, Avalon went above and beyond to make up for something that was out of their control. Extra excursions at no charge, partial refunds and their overall willingness to bend over backwards for their guests makes them the go to cruise line in my opinion. Our ship, the Vista, was a pleasure to cruise on. The crew was very attentive at all times. The food and service in the dining room was fantastic. Wine selections were all excellent. Stand outs for us were Lucas the maitre'd and our server Steve. These guys made every meal memorable. Our stateroom was roomy and comfortable. Always clean and well stocked. We even had laundry done and it was finished the same day. Lastly, our time on this trip was virtually flawless primarily due to the tireless work by our cruise director Ana. She was a pro from beginning to end, taking great care of all of us. And still smiled despite taking a "beating" by a few guests over the river levels. Some people just don't get it... All in all it was a marvelous experience. We can't wait to do another river cruise and it will most definitely be with Avalon. Read Less
Avalon Vista Ratings
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