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Sail Date: May 2018
We had a fabulous time and enjoyed meeting new people from all over the world. We exchanged info with a number of other guests and hope to meet up with them again. The staff were all amazing and worked very hard to ensure everything ... Read More
We had a fabulous time and enjoyed meeting new people from all over the world. We exchanged info with a number of other guests and hope to meet up with them again. The staff were all amazing and worked very hard to ensure everything was exceptional. There were some occasions when it felt like another staff member would have been appreciated by all. The cabin was small but very well laid out and comfortable. The evening pillow chocolates needed more variety. All of our meals were yummy, and there was always lots of choices. The wines that were chosen for dinner were very good. The onboard pianist had a variety of music available, but he really needed to play quieter, It was difficult to converse. The disco night with the staff was lots of fun. All the shore excursions were informative and varied. I would definitely take another cruise with Scenic! Read Less
Sail Date: April 2018
This was the biggest trip my husband and I have ever done, both in cost and time. It was worth every penny and seemed at once timeless and over too soon. The scope of experiences, the beauty for all of our senses, the quality of ... Read More
This was the biggest trip my husband and I have ever done, both in cost and time. It was worth every penny and seemed at once timeless and over too soon. The scope of experiences, the beauty for all of our senses, the quality of service... everything was so wonderful that I ran out of superlatives. :) Every port held new experiences. We visited sea level up until the mountains. We heard classical and folk music, tasted local foods, wines, cheeses and other delights. We feasted in an ancient castle. We rode bikes in Vienna, and walked about 7 km a day when we chose to. The cabin was well tended as were our every need. The restaurant service was impeccable though the food was sometimes just average there was lots of variety. The Portobello experience was delicious. Overall We had more food, drinks and treats than were good for us I'm sure. I'd travel with SCENIC again in a heartbeat. And I was especially impressed with our Cruise Director Szilvia's efficiency and kindness. Read Less
Sail Date: April 2018
Having never considered a River Cruise, we attended an information number night. After learning about Scenic, we spoke with friends who had taken this excursion previously. They all highly recommended that we go. From pick up at the ... Read More
Having never considered a River Cruise, we attended an information number night. After learning about Scenic, we spoke with friends who had taken this excursion previously. They all highly recommended that we go. From pick up at the airport to debarkation, everything was first class. The service, dining and excursions went above and beyond anything we imagined. The staff were very friendly and attentive ensuring all of our needs were met (sometimes without even asking). The Cruise Director was very well organized and ensured that everyone was aware of all activities, timelines for returning to the ship and worked tirelessly to accommodate the need of passengers. The group of passengers on board were all adults and everybody went out of their way to get to know each other and enjoy each other’s company. We had a balcony suite which met our needs nicely. We now understand the excitement from our friends when we told the that we were going on this trip. Read Less
1 Helpful Vote
Sail Date: October 2017
An excellent cruise experience made even better by Adrian, our cruise director. Food was exceptional with chef Nendi personally presenting that evening's special at the pre-dinner port talk. Ended up choosing it almost every night as ... Read More
An excellent cruise experience made even better by Adrian, our cruise director. Food was exceptional with chef Nendi personally presenting that evening's special at the pre-dinner port talk. Ended up choosing it almost every night as did most other passengers. Wonderful! Ports and shore excursions were great with some exceptional local guides. Even the worst one a 'very good'. Great variety of stops. Excursion to Bratislava highly recommended. Most items there far cheaper than in Hungary and the other countries visited. Flew in to Budapest a few days early and took in the Hospital in the Rock on our own knowing we had already chosen the Budapest city tour with Scenic. The hospital is a must see! The ship and cabin were excellent. Scenic's horizontal balcony window is ideal. At some ports, docking to another ship is common where one has to pass through a competitor's ship to reach shore. What an eye-opener! Viking, AMA, Avalon, Tauck, etc., none could compare. Perhaps premium priced but everything was included. Would choose Scenic again without hesitation. Read Less
Sail Date: October 2017
My wife and I were looking to take a river cruise and this cruise was recommended by our travel agent - Minnie Verburg at Marlin Travel Agency, Belleville. We flew from Toronto to Prague and spent 3 days there before traveling by bus to ... Read More
My wife and I were looking to take a river cruise and this cruise was recommended by our travel agent - Minnie Verburg at Marlin Travel Agency, Belleville. We flew from Toronto to Prague and spent 3 days there before traveling by bus to Nuremberg. Our tour guide Marten gave us a very informative overview of the city. When we arrived at the ship embarkation was very smooth. The cruise director was very informative and her nightly chats were well received. The cabin was very comfortable and the balcony was a bonus. One of the high lights was viewing the country side as we sailed towards Budapest. Meals were delightful. The buffets had ample choice and variety be it breakfast or lunch. Dinners a la cart provided plenty of choice and the quality was excellent. The staff were were very friendly and most courteous. The ports and shore excursions proved very educational. The guides were very knowledgeable. If I have a complaint there should have been two days in Vienna and two day in Budapest. There was too much to take in in one day. This cruise was a combined birthday/wedding anniversary gift that my wife and I gave each other. Yes I would go again. Read Less
Sail Date: September 2017
Scenic was recommended by a friend. We are so glad we listened. Every last thing was included Room was comfortable and we were in the diamond deck with a balcony. The lounge area was lovely with Danny at the piano and we enjoyed that. ... Read More
Scenic was recommended by a friend. We are so glad we listened. Every last thing was included Room was comfortable and we were in the diamond deck with a balcony. The lounge area was lovely with Danny at the piano and we enjoyed that. After dinner in the lounge, there was dancing and on a couple nights they had "disco" nights which were a lot of fun. The restaurant was great with wonderful choices for breakfast and lunch. The dinner menu also, great No complaints. All events and excursions off the boat were lovely and saw so many places we never would if thought to go. The staff were amazing and helpful and the butler bringing coffee and juice in the morning to our room was wonderful. The 2 weeks just flew by. Overall we'd rate it all 5 star and would definitely travel with scenic again. Well worth the money Read Less
Sail Date: September 2017
The staff were friendly; the ship was always clean, amenities were well done. We enjoyed the ports we stopped at; the excursions were well done. There was a slower group (for those who don't walk as fast) and this suited us very well. ... Read More
The staff were friendly; the ship was always clean, amenities were well done. We enjoyed the ports we stopped at; the excursions were well done. There was a slower group (for those who don't walk as fast) and this suited us very well. The connections with the busses were always great. They as well were clean and efficient. We would definitely recommend this cruise itinerary to anyone that wants a little luxury in their lives. We had laundry service as well (two pieces pressed daily) and this was a bonus for sure. Garments crease when they have been in a suitcase for a while. The weather was good, the onboard food was excellent, and there were two Octoberfest celebrations that were well done. We loved the Cruise Director "Alex". He always went the extra mile to make sure that everything worked out. He looked after people with special diets I noticed. The ship's staff also did a good job with that too. We are not bothered by any food allergies, etc. but there were two ladies that I connected with that had problems. They said the ship really had addressed there concerns. Highly recommend this cruise, itinerary and ship!!! Read Less
3 Helpful Votes
Sail Date: September 2017
This cruise from Amsterdam to Budapest was a very good way to visit that part of Europe. The attraction of the Scenic package is that it includes excursions (usually a choice of two or sometimes three) at each of the stops en route. ... Read More
This cruise from Amsterdam to Budapest was a very good way to visit that part of Europe. The attraction of the Scenic package is that it includes excursions (usually a choice of two or sometimes three) at each of the stops en route. While sometimes all this activity felt a bit hectic, the overall experience of the excursions was very positive - the excursions included out of the ordinary events such as a medieval dinner at Marksburg castle and a concert at the Palais Liechtenstein. The negative side of the Scenic experience was the frequent claim that we were experiencing five star luxury. The cruise was enjoyable, but neither the accommodation nor the dinners were "five star luxury" (e.g. as compared to Seabourn). The design of our room was fine (except for the closet doors), and the balcony was nice, but the bedroom and bathroom were fairly basic (with some maintenance required). Breakfasts and lunches had a large assortment of good food. Dinners were fine, and well-presented, but generally there was nothing particularly special about the food and the service was sometimes a bit haphazard. Read Less
1 Helpful Vote
Sail Date: September 2017
First cruise on a river & we were told that the Rhine was the most scenic. Other than my comments under cabin, the only other issue I had was the entertainment on the night we had an accordion player & guitar player - the ... Read More
First cruise on a river & we were told that the Rhine was the most scenic. Other than my comments under cabin, the only other issue I had was the entertainment on the night we had an accordion player & guitar player - the quality of which were poor & laughable. The violin player was excellent & fitted well with the cruising. It would have been nice if the entertainment generally encouraged more dancing with choice of music. People love to sit & listen but they also like to dance! Despite the constructive criticism, the cruise was terrific, the staff were excellent & attentive & friendly! We enjoyed the special dining situations immensely. RSVP's should be required for Portobello dining to ensure all people receive their invitatiins. Our weather wasn't the greatest but the tours were well done with good choices available. I would have liked to have more opportunities to explore on my own from the boat but didn't want to pass on the organized activity. More time in port would have allowed that! In this review - I had to change to boat to crystal to report the trip - despite the fact that we sailed on the Jade. Read Less
4 Helpful Votes
Sail Date: August 2017
A Scenic representative met us at the airport and led us to the van which then transported us from the airport to the ship. Upon arrival at the Scenic Crystal we were given a warm greeting from the crew. Check-in was very quick and simple. ... Read More
A Scenic representative met us at the airport and led us to the van which then transported us from the airport to the ship. Upon arrival at the Scenic Crystal we were given a warm greeting from the crew. Check-in was very quick and simple. We were led to our room and shown how everything worked. Our luggage was delivered to our room very promptly. We attended a mandatory "Ship & Safety Briefing" before dinner the first evening. At the briefing we met the ships Captain - Plamen, the Hotel Manager - Ivan and the Cruise Director - Szilvia. These three individuals are extremely competent and professional. Szilvia gave a briefing every day, before dinner, called "Port Talk". These briefings updated the passengers on the next days activities and logistics. I will say that all 50 crew members on our ship were excellent. They went out of their way to make sure that all your needs were met. Butler - Each room has a Butler. The Butler is there to provide service to you. Depending on your room level, they will perform tasks such as coffee and tea service and breakfast service in your room. Ironing two items of clothing/person/day. These Butlers have many other jobs to perform and aren't at your beck and call. If you need something they provide you with their telephone number, so give them a call and they will do their best to accommodate your request. Breakfast - Early Bird Breakfast was served in from 6:30 to 7:30am in the River Café. Late Riser Breakfast was from 9 to 10 am in the River Café. The main breakfast was served from 7:30 to 9am in the Crystal Dining Room. Breakfast was served buffet style with a large selection of various meats, eggs (including made to order omelets), potatoes, fruits, various fruit juices and breads. Lunch - Light Lunch was served from 1 to 2 pm in Portobellos. The menu varied a little from day to day but generally there was a salad bar, sandwiches, pasta and potatoes. You could order a hamburger & fries if you wished. The main lunch was generally served from 1 to 2:30pm in the Crystal Dining Room. Times varied based on the activity schedule for the day. It was buffet style with a large selection to choose from. Dinner - Served in the Crystal Dining and was ala- carte. There was meat, fish and vegetarian choices every night. You also had a limited number of other special order choices you could place with your server. Portobellos - Each passenger is given the opportunity to dine at Portobellos once during while on board. It is a more intimate setting (Seats 30) with a special menu. Reservations are made with the reception Desk. Table La Rive - Passengers staying on the Diamond Deck and in other "Premium" rooms are invited to dine at Table La Rive once while on board. Table La Rive is located in the Crystal Dining Room. Guests are served a special menu with several courses of food and wine. All the food was very good. Presentation was excellent. Service was excellent. Unlike other reviews that I read, our food was hot when it was supposed to be and cold when it was supposed to be. There were enough choices to please (almost) anyone. The wine, liquor, and beer was all top shelf. Top Deck of Ship - This area runs almost the full length of the ship. There are various places to sit and view the sights unobstructed. There is a walking/jogging track and a giant chess board. Sanitation - The ship was kept spotlessly clean. The floors, windows and railings were cleaned constantly. Our room was cleaned and re-stocked two to three times per day. Entertainment - The on-board entertainment was good, not great. There were some very good performers brought on board in the various ports. The on ship entertainer was mediocre but provided some value. Fitness & Recreation - The ship has a small gym. Emphasis on small. It has a treadmill, elliptical cross trainer, stationary bicycle and a rowing machine. No weights. Ship has electric assist bicycles available to ride in port cities. Scenic did organize a bike ride once during our trip. We rode from the city of Durnstein to the city of Melk,about 22 miles. It was a beautiful and enjoyable ride. Shore Excursions - Excellent shore excursions with a wide variety of choices. Well planned and interesting. The Cruise Director explains each excursion so that you can make an educated decision one which option to chose. Read Less
Scenic, The Scenic Team has responded
Dear Leftee, Thank you for sharing your experience on board Scenic Crystal. We hope you enjoyed your time on board and are happy to hear you enjoyed the Freechoice shore excursions. Kind regards, The Scenic Team
Scenic Crystal Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.0 4.5
Entertainment 2.0 4.1
Public Rooms 5.0 4.7
Fitness Recreation 3.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 4.6
Enrichment 2.0 4.8
Service 4.0 4.8
Value For Money 4.0 4.5
Rates 5.0 5.0

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