129 Viking River Viking Odin Cruise Reviews

We chose this cruise because of the itinerary - Paris to Prague. However we did not read the itinerary carefully enough and "Paris" and "Prague" turned out to be only half day bus tours. That was very disappointing. ... Read More
We chose this cruise because of the itinerary - Paris to Prague. However we did not read the itinerary carefully enough and "Paris" and "Prague" turned out to be only half day bus tours. That was very disappointing. Once there are paying for the trip, I was at least expecting a full day with some meals thrown in. The other bid disappointment about the cruise was how little time we had to enjoy the boat itself. The boat was beautiful, but we were on buses off to see sights everyday. One of our party quipped that he wasn't sure if ours was a bus trip with a river cruise or a river cruise with a bus trip! That sums it up though - we were constantly being bussed (anything from 1/2 to several hours) away to see sights. The other downer on our trip was that by the end, everyone on the boat was sick. on the first day, there were maybe 2 people coughing, but by the end more than 70% of the ship was sick. In our party of 8, one became seriously ill and all of the other 7 had to take at least one day off because of illness. Though there were plenty of exhortations to people to wash their hands, etc. spending hours every day in a bus with sick people was probably the cause of the spread. The best part of the cruise was the day we spent cruising down the Rhine, in the sunshine, watching for castles on both sides of the river. It was relaxing, and the commentary was lighthearted. As a vegan, I was pretty hard pressed to find the food I wanted to eat. All in all, I thought the food was just average - though I enjoyed the lunches more than the dinners. Read Less
Sail Date April 2015
I know most people have had excellent experiences with Viking, but unfortunately I cannot claim to be one of them. Our tour started in Prague in the midst of one of the worst heat waves that has hit Europe in the last hundred years. The ... Read More
I know most people have had excellent experiences with Viking, but unfortunately I cannot claim to be one of them. Our tour started in Prague in the midst of one of the worst heat waves that has hit Europe in the last hundred years. The Hilton was a nice enough hotel and the rooms were good. The Viking representatives were very nice and since we had arrived several hours early they were able to get us into a room before the normal check in time which we greatly appreciated. We settled into our rooms, took a shower and then ventured out into the city. We found a wonderful little craft fair and wandered around town. Hints: 1 - Money Changers at the airport or train station (TravelEX) have poor rates and high fees. There are a number of places in old town that had better rates and no fees. The best no fee place to change money that I found was outside the main train station. Go out the main doors, turn to your right, walk down the path and when you come to the road there is a small shop across the street on the corner. The guy was very honest and even advised me to "wait until tomorrow" if I could because the rate was going to be even better due to what was happening with Greece. Getting Euros here may have been a good idea as the only places you could change money for the rest of the tour was in banks (until you get to Paris). The ATM machines were always available but many of those in Germany did not have an English Language menu. Also some of them required you put your card in upside down. 2 - Taxis - there were four of us so a larger taxi was needed. The taxi stand inside the airport told us it would cost 700 crowns but we were able to get the driver to agree to 600. 3 - if you go out of the Lower level lobby there is a small shopping center down the steps, right across the street that has a grocery store and coffee shop. 4 - If you continue straight through that shopping center then there will be a metro station and a bus stop. You will need coins to buy a ticket for the metro or bus (inside the metro station) but there is a small smoke shop to the left of the metro station that sells tickets. Make sure you only stamp your ticket one time or if the ticket police check you they will think you were trying to get a better time stamp to cheat the system. Yes there are ticket police and they do check tourists and will confiscate your passport until you pay a hefty fine. We were checked and the fellow in front of us ended up in trouble because he didn't have a valid ticket and they were demanding he surrender his passport as we were leaving. Day 2 - Buffet breakfast was very good in the hotel. Eggs cooked to order and a very nice selection of other cooked items. Coffee was ok but the Starbucks down the road was much better. (Lower lobby, through shopping center, turn right about 1/2 mile down on left side) The tour - It was very hot and when we got off the bus at the castle the tour guide told everyone to buy water at the stand. Viking for some strange reason does not provide water on any tours that originate from any of the hotels but they do for all the tours off of the ship. It took a good 20 minutes before everyone was able to get water. The tour was of only what the non-paying tourists could see. If you wanted to see more of the castle you would have to but a ticket and drop out of the tour or come back later in the day to do the full castle tour. They gave us a break to wander around the court yard for about 15 minutes. Unfortunately we wasted so much time getting water earlier that we did not get to tour the gardens on the way back to the bus. The rest of the tour, the bridge and the clock tower were fine but very hot. We were given the option of staying in old town or riding back to the hotel. We decide to explore a little more. Day 3 - the bus ride Our Cruise Director Suzy was very organized and worked hard to make sure everything went as it should. Unfortunately, we had a couple who were 15 minutes late to the bus so we started out far behind everyone else. Hint - when you get to the rest stop go to the McDonald's they have 5 stalls where as the other shopping area only had 2 which meant long slow lines for the ladies. Nuremberg - we got there about a half hour behind the other buses. Had the famous sausage sandwich. Walked around the shops. Of course there were a couple of other people who were late for the bus this time around. We did have an excellent local guide. We saw the parade grounds. Drove around the Palace of Justice on the bus. Finally off to the ship ; we arrived about an hour later than originally planned. That gave us less than a half hour to get to our cabin, unpack and head to the Captain's reception. No time for a shower. There was plenty of champagne at the reception as much as you wanted. However, I don't drink champagne and was given a single glass of draft beer. When I asked for a second glass I was told I could charge it to my cabin or purchase their drink package. Seemed kind of cheesy to me just didn't make sense. Our cabin steward was not there to greet us when we arrived, nor were our bags placed on the bed to unpack. We were on the top deck of cabins. It was definitely warm in the room. Turned the AC down as low as it would go. Day 4 - hot as the dickens again. Our cabin would not cool below 78 degrees! We had a very personable local guide in Bamberg who had actually lived in the former synagog with several room mates for a bit. She was able to really give that personal touch to the tour and everyone seemed to enjoy her stories and tales. At the end of the tour we were talking and she confided in us that this was only her third tour! She handled it like a pro. It was Sunday so we were not able to go into the church due to the services. The staff in the lounge is getting to know us and we are having fun with them. Some of the dining hall waiters are also very nice. Though, it appears ordering a dark beer with dinner is the exception. I was finished with the main course by the time the beer arrived. Perhaps it was because I asked for a dark beer and they had to get it from the lounge (that's the only reason I can think of since the fellow at the table next to us came in after us and had a couple of light beers). The dining hall was so hot that sweat was rolling down our table mates face. Halfway through dinner they said they couldn't take the heat any longer and left without finishing their meal. Also, there was a very strong unpleasant petroleum smell in the dining hall. This was also true for the next night's dinner. Day 5 - Wurzburg woke up to a most beautiful sight this morning. The fortress on the hill was absolutely stunning. Later in the day we walked up to it and were able to wander around but the museum there was closed. We did the walking tour into town. Saw the Bishops' Residenz. It was certainly built to impress. This was one of the best stops on the entire cruise. Our friend was celebrating her birthday and the waiter allowed us to go into the kitchen. It was surprising how well designed (and compact) it was when you take into account how many people they had to server at each meal. It was also the chef's birthday so it was even more special being able to get a picture of both of the celebrants together. After dessert they bought out a special passion fruit cake for our friend. It was a nice touch. I had to run back to my cabin just before dinner and finally met the cabin steward. Day 6 Heidelburg - Katia was our guide today and she was great! To begin with, she explained to everyone that there was an arm rest on the sides of the seats and that the seats could be reclined if so desired. We were riding the same bus all this time and no one else bothered to explain how the bus work. The cabin was very hot yet again and the wifi which had been spotty was totally out this afternoon. There is no place to go to cool off since all of the common areas are also hot. You have to keep the shades closed to keep the sun out so the dining hall had no views during dinner so far. The upper deck has been closed this whole time because of the low bridges on the Mainz River. At least someone finally explained to everyone why the upper deck was being kept closed. We wanted to sit outside in the shaded portion of the area outside the lounge, but all the tables in the shade had reserved on them. I asked if I could "reserve a table in the shade" and was told no. The explanation for the reserved signs was that there was a group of 30 people and hence they were able to have the tables reserved due to their groups size. Day 7 - Slept until 8 what a treat! There was a storm last night and the heat wave has broke. A lock also broke so we had to take buses into Mainz. The church and Gutenburg Museum were nice. Try the small stand selling ice cream. The ice cream here was very good, Rudesheim is definitely a tourist town with lots of little shops to walk through. We took the cable car to the top of the mountain. It was a relatively long ride and we enjoyed the views and the pleasant breeze. Definitely worth taking. The status at the top was also impressive though not a lot to do there. There was a little stand selling wine that a lot of people seemed to be enjoying. We had dinner on the boat and then went and walked away from town. At the end of the trailer park there were the remains of a bridge that had been boomed during the war that we found interesting. Day 8 - on the Rhine and the top deck is finally open! The weather turned from unbearable heat to the 60's and it was very cool up on the deck. I took the opportunity to see the pilot house. The captain explained all of the workings and even dropped the pilot house a few inches so we could see how that works. There were many castles to see. One of our fellow passengers had a map of the Rhine from a Steve Rick's tour book that was helpful. It'd have been nice if Viking had a map or even a listing of the Castles in the order we saw them so we could have taken notes. We did take a photo of the map so we'll be able to identify the castles after the trip. Cochem was a nice tour. Found the shop selling mustard that is made there and picked some up for a friend. The castle has many interesting features and a lot of original furnishings. Some people were making a big deal of he Captain's farewell dinner. I didn't think it was anything special. For the most part the menu selections that night were fixed with only one or two options. The food and presentation were not quite the cruise ship quality that many have experienced but it was none the less very good. Day 9 BernKastle a nice town and we were out early so we saw the town waking up. The people were very friendly. We decided to hike up to the castle ruins at the top of the mountain. They are in the process of restoring it so we were not allowed inside. However most of the exterior was accessible. We felt it was worth the effort to see it. However, it also took away from the time for exploring the rest of the town. Trier was quite the city to visit. We had another excellent guide. The ruins,castle and churches were again impressive. By the way the Quiet Boxes that were used on all of the tours were the best audio boxes that I have ever used. They were top notch. day 10 Luxembourg - our driver seemed to be a little confused over where the American Cemetery was and took a wrong exit. Late again to the party. Needless to say, it was a very somber visit for all of us. day 11 - I arranged a meeting with a representative from the Paris Greeters organization and he gave us a tour of Montmarte. This was without a doubt the most enjoyable day of our entire trip! We passed on the tour with our group, but had made arrangements to do it with another group the following day. However, after speaking with several couples who had taken the tour they convinced us it was not worth the time. We cancelled with the other group. day 12 - the end of the viking tour. We extended our stay on our own since I wanted to be in Paris for Bastille Day (July 14th). I had made reservations 90 days ahead of time for the Jules Verne Restaurant on the second story of the Eiffel Tower. Seating requests and arrangements are made based on the order the reservations are made. Hence I made sure to be among the first to get my reservation in. I had reservations for 7 PM. The dinner was definitely a fine dining experience. We were there at the table until almost 11PM. The waiter told us we'd have free range of the tower and could go anywhere as guests of the Jules Verne Restaurant which made us feel very special indeed but in the end that was a total lie. You have to have a ticket to get to the top. And the lines were very long even at that late hour it was a minimum of 45 minutes wait for the lift. In the end we just gave up and left. day 13 - our friends decided they wanted a nice leisurely day so we did a boat ride of the canals. It was a very laid back day. We bought some crepes from the fellow down the street from the Meridien hotel. Picked up some wine & beer from the shopping center (bottom floor towards the very back) across the street and had a "picnic" in the hotel lobby. The crepes were outstanding and I highly recommend trying them. day 14 - Bastille day We foolishly thought that we would be able to get close enough to see the parade. That was virtually an impossible task. However, we did get some excellent shots of the air force flyovers on the Champs Elysee. It was a huge party and was well worth the extra days to be part of it. After the fly over we worked our way to the Louvre. It turns out it is closed on Tuesdays, but the exterior is simply amazing. That evening we went back to see the fireworks being shot off of the Eiffel Tower. The fire works didn't start until 11PM. What an amazing display the best I've ever seen. After the fireworks ended it was a quick rush to the Metro since it shuts down at midnight. HINT - the Paris Metro is very easy to navigate. The train direction is indicated by the last stop of that line so it is easy to figure out what direction you want to go in. Also the Meridien has a Metro entrance at the end of the block. It is the Yellow line which has the majority of the things you'll want to see in Paris on it. Note - the cabin (I had a french balcony) was very tight but efficiently designed so that you made the best use of space possible, The showers on the boat were some of the best on the trip. Read Less
Sail Date July 2015
Our very expensive Cities of Light Cruise proved to a huge disappointment. The service crew and tour guides were stellar - God bless them every one. But the boat crew and management not-so-much. There were a number of problems that ... Read More
Our very expensive Cities of Light Cruise proved to a huge disappointment. The service crew and tour guides were stellar - God bless them every one. But the boat crew and management not-so-much. There were a number of problems that weren't properly addressed - some that began on Day One and continued until we disembarked. • Mooring locations o On our final night, we docked in a dismal industrial basin with a view of rusting railroad cars, cranes, shipping containers and a grain elevator. Not what I expected nor what I feel that I paid for. o On at least two occasions, our ship was rafted with another Viking ship. Our expensive balcony was just inches away from a cabin on the neighboring ship. There was no view possible, and for privacy we had to draw closed the heavy drapes making our cabin as dark as a cave. Once this was remedied within a few hours (a few too many), but on another night we had no view and no daylight from before sunset to after sunrise. The blocker was another Viking ship, so I feel strongly that Viking should have planned to avoid this. o The boat rarely stayed in any location long enough for evening strolls through the towns. Often we were too far away from the towns anyway! • HVAC o The thermostat in our cabin was programmed such that we simply could not get adequate cooling. When we reported this on the first day, we were told “we’re working on it.” But from start to end it was never repaired. • No internet access o Access wasn't just spotty -= it hardly existed at all. Nowhere on the ship was the wireless signal any better than 50% and most often it was a single bar that incessantly failed. o I purchased my own router in Nuremburg and installed it in our cabin. This gave me a good feed into the wired network on the ship but the ship’s satellite link never worked at all well. It appeared that antennae at the rear of the ship could have been raised for a better signal, but to the best of my knowledge they never were. o Another passenger bought his own router but his wired feed to his room failed altogether after two or three days. • Buses, buses, buses o We spent far too much time riding in tour buses. Not just at the start and end of the cruise, which was expected, but there was constant bussing from poorly-situated moorings. The hope of taking an evening stroll through some quaint ‘old town’ was seldom realized. • Water problem o Late one afternoon, I stood covered with soap in the shower for just under 10 minutes until the water started running again. One expects that some interruptions might occur when switching between on-board and shore-delivered services, but one also expects to be forewarned. • Food o The food was good, but the ship’s “banquet style” service model let us down. Hot food was often tepid on arrival, and beef dishes were over-cooked. • Sun Deck o The sun deck was closed for about ¾’s of the trip with no explanation until we asked. Stairways were blocked with a chain labeled “closed temporarily” but really it was more like “open” was the temporary condition. • Different walks for different folks o On two of the walking tours, “leisurely” walkers (elderly and handicapped) were mixed in with the fitter folk. This didn’t work well for anybody: the infirm felt rushed while the others were frustrated by the snail’s pace of travel. On balance, I do not feel that I got fair value. There were so many easily-avoidable issues that it is difficult to imagine that Viking will be interested in improving anytime soon. I conducted an un-scientific survey of fellow passengers. Many shared my concerns but few were ready to publicly admit that they’d spent so much money for so little value. Their skewed public ratings may beguile prospective travelers so don 't get taken in. On a final note: I sent this complaints to Viking immediately upon our return to the States. I was assured that someone would contact me to discuss my concerns, but of course they never have done. So much for Viking's customer service... and that's why my renting fell from "poor" to terrible. Regrettably, I must recommend you avoid taking a river cruise with Viking. Read Less
Sail Date July 2015
Our first river cruise. The hotel in Paris (Le Meridien) was nothing special, small room looked a bit worn but Prague Hilton was nice. It was hot in Paris/Germany/Prague during our trip. The A/C in the ship's dining room had some ... Read More
Our first river cruise. The hotel in Paris (Le Meridien) was nothing special, small room looked a bit worn but Prague Hilton was nice. It was hot in Paris/Germany/Prague during our trip. The A/C in the ship's dining room had some trouble keeping it cool during dinners but our cabin (Veranda Suite) was always cool. Most of the tour guides were excellent. Entertainment on-board was just okay. Enjoyed the sun deck when it was open (part of the trip has low bridges mandating closure of the sun deck). If we we do another river cruise, we will do one where all nights are on the ship. The long bus rides Paris--->boat--->Prague and all the baggage handing were a hassle. But all-in-all it was a good, fun experience. Met some great people. Read Less
Sail Date July 2015
On the previous week's sailing, the Viking Odin was stranded for several days in a small port near Frankfurt because of engine and electrical mechanical problems. for our trip, the following week, Viking decided to allow the trip to ... Read More
On the previous week's sailing, the Viking Odin was stranded for several days in a small port near Frankfurt because of engine and electrical mechanical problems. for our trip, the following week, Viking decided to allow the trip to continue by staying at the boat still stuck near Frankfurt and bussing us to all the cities in Germany, such as Bamberg, Nuremburg, Rothenburg, Wurzburg, Heidelberg, Trier, etc. We would spend hours and hours on buses each day, with very little time for actual sightseeing at each destination. This was not a river cruise; it was an autobahn trip by bus. By the third day of the trip, the 180+ passengers were ready to mutiny. On day 4, the captain abandoned the boat. Yes, he got off the boat carrying his suitcase. Because of electrical problems, we had no water in our cabin for several days, and no A/C. Dinners were always late becuse of complications in the galley. I thank the city of Bernkastel Germany for providing free outdoor showers to campers and Odin passengers. Viking offered no compensation, except for one-night-only open bar in the lounge only after 9 pm. Very poor customer service, with no regard for passenger comfort. While the Hilton in Prague is very good, with a great breakfast bufffet and pleasant service, the Meridian in Paris is the opposite. The Meridien caters exclusively to large tour groups and conventions; the Convention Center is directly across the street. The room for the breakfast buffet is much too small to handle the hunndreds of tourists who all leave at the same time in the mornings. The buffet is slim pickings; the trays are mostly empty. Front desk staff, housekeeping, dining room attendants are rude or indifferent. There are no coffee or tea facilities in the room. There are vending machines on each floor near the elevators that charge 2.5 euros. The machines on the 2nd floor, where our room was, and 3rd floor were broken. No ice either. The machine on the 7th floor worked. The Odin sun deck was closed off almost the entire time. Not sure why, beacuse we didn't go anywhere. The boat was clean, and the staff reasonably pleasant considering the circumstances. The German chef certainly tried his best in the galley with limited electrical power. The cheese soup with grapes and walnuts was outstanding. Our cabin had only a total of two drawers for my wife and me. The nightstands could have used some drawers or shelves. The 4-inch wide shelving unit in the closet is totally useless. What can you put in a 4-inch wide shelf? There were no drawers under the vanity. The tv did not work, not that we had any time because we went straight to the dining room after spending 9-10 hours every day on those buses. Viking could have and should have done much better. Read Less
Sail Date July 2015
Summary: City of Lights Cruiseon Viking Odin with time before and after in Prague and Paris. Poor Value for Money primarily due to maintenance issue with the ship, and poor customer service. Would recommend travelers considering a river ... Read More
Summary: City of Lights Cruiseon Viking Odin with time before and after in Prague and Paris. Poor Value for Money primarily due to maintenance issue with the ship, and poor customer service. Would recommend travelers considering a river cruise seriously consider Viking competitors such as Avalon or Grand Circle. Travel Dates: 29-July-15 to 10-Aug-15 with pre-cruise in Praque, 8 day “cruise” and post-cruise in Paris. Our cruise was booked at the same time as my in-laws with our reservations cross referenced using the same departure and return cities. This was done so that we could assist these other two travelers, both in their eighties. FIRST SURPRISE: After paying in full, but months before departing, we were notified that we would now embark at Bamberg (normally the second port) rather than Nuremberg. SECOND SURPRISE: When notified of our flight details we discovered that Viking had placed us on one airline and my in-laws on a different one. The cost to get the same flights would cost hundreds of dollars above what we had already paid. THIRD (and Biggest) SURPRISE: We were informed upon our arrival in Prague, Thursday 30-July, that our ship had broken down the day before. We were not notified of this problem prior to our departure from the US. Passengers on the cruise prior to ours were stuck at an unplanned location from Wednesday to Saturday. We were informed on Friday night that we would be bussed an additional distance to the ship on our schedule embarkation day on Saturday, and that we would be staying onboard even if the ship wasn’t capable of moving. Viking would attempt to keep as much of our itinerary the same even if it was by bus versus a river cruise. Mega bus ride: Because of the additional distance to be covered, our time in Nuremburg was shortened with the time for lunch and our tour very rushed. Some guests missed have a lunch for fear of missing the bus departure and ate at street vendor stands. We spent over 8 hours on a bus that day. Arrival at the Odin: When we reached the Odin, the good news was that the air conditioning was functional in our staterooms. The bad news was that the ship was still incapable of moving, with no firm projection on when things would be fixed. Additional problems persisted with air conditioning in the dining and common areas, and no TV or internet service. More Busing: We were given the option (but declined) to spend about 4 hours on buses to see some our planned itinerary. Some guests did that touring while we remained in the local town where the boat was stuck. The next day, Monday, the ship was able to start moving, but time wouldn’t allow it to reach the intended itinerary location of Bamberg, so we were bussed the remaining distance. We spent a total of nearly 4 hours on a bus, and due to time constraints had less than 2 hours in Bamberg. The first stop in Bamberg was waiting in line for a pay toilet. On the bus ride back to the ship the Viking representative apologized and said that because the problems that day we would be treated to an open bar. With about 15 minutes to spare before our delayed dinner (due to bus delays), I attempted to get a free drink at the open bar and was informed that it wasn’t going to be a free open bar until after dinner. Positives: Once the ship was actually moving and we were having a “River Cruise”, the sites from the river were as picturesque as the commercials and brochures. A few more scares: Even once the ship had been “repaired”, there were a few instances of brief power and water outages. Follow-Up: We handed in a cruise evaluation to Viking at our disembarkation where we asked to be contacted by Viking. I waited several weeks and made my own attempt to contact Viking via email. After waiting weeks for a response to my email I attempted to reach customer service by phone. The representative I spoke with apologized for our cruise issues and offered a credit for future travel. I indicated that I believed that their offer was too small based on all of the problems. She said she would investigate the possibility of a larger credit (a refund of any money was out of the question), and that she would get back to me within a week. A week later I called again, to have her apologize for not getting back. Viking offered a 25% credit on the cruise portion of our bill. She mentioned that this credit might not apply to offers already heavily discounted by Viking. That is a terribly stingy policy. It means that a prior customer with a poor experience due to Viking performance can possible get no better pricing that anyone without a voucher. It has now been over a month since the verbal communications and STILL NO COMPENSATION. Viking certainly knows how to contact me as they have sent over a dozen emails offering new cruise deals since our return home. Read Less
Sail Date August 2015
This was by far our favorite cruising experience. We had only done ocean cruises prior to this. Viking staff were knowledgeable and organized. The hotels they selected were top notch. We also enjoyed the guided tours which was a ... Read More
This was by far our favorite cruising experience. We had only done ocean cruises prior to this. Viking staff were knowledgeable and organized. The hotels they selected were top notch. We also enjoyed the guided tours which was a pleasant surprise. Our room was very roomy and the bathroom was so much bigger than we expected. Loved the smaller venue with only 180 passengers. The food and service was excellent and we liked the menus which were designed to feature local cuisine. It was so relaxing and the European countryside was mind boggling. Would definitely go on another river cruise. Read Less
Sail Date August 2015
We started poorly. The hotel in Paris was not able to have our rooms ready by the 3 p.m. deadline. Instead, we were not allowed into our room until well after 5 p.m. Our wake-up call did not materialize and thus we missed our assigned ... Read More
We started poorly. The hotel in Paris was not able to have our rooms ready by the 3 p.m. deadline. Instead, we were not allowed into our room until well after 5 p.m. Our wake-up call did not materialize and thus we missed our assigned bus ride to our port of embarkation, Trier. Our cruise should have lasted 6 nights. Instead, the Odin broke down and we were stranded at a small German town - Ashafenburg - if my spelling is correct, for three of those nights. Our river cruise turned into a bus tour - not what I signed up for! There was sporadic electric service, toilets did not flush, a/c was non-existent and the kitchen staff ultimately ran out of the food they had intended to serve. However, when the kitchen was running at full tilt, the food was very good. Tour guides tried their best and the staff in the dining room and the cabin crew did their best. The officers not so much. The captain did not speak English - this on a boat with 189 Americans aboard - and the Hotel Manager who translated for him, did not give us the captain's full explanation. I don't speak much German but I do know the word propeller. That was never mentioned in the translation. The entertainment on board was mediocre, the wine tasting, at an additional expense, was disappointing although the tour of Prague was well done. The final straw was that the plane, the flight arranged by Viking, from Prague to Heathrow was late in leaving Prague causing us to miss our connection back to the states. When we finally boarded the following day, we sat on the tarmac for 21/2 hours before departing. Altogether, the trip from _ _ _ _ !! Read Less
Sail Date August 2015
My first cruise ever. We were treated wonderful for the most part on the Oden. The food was great! The cabin was more than adiquite and the boat was wonderful. Going down the rivers were great. We did encounter a problem in the ... Read More
My first cruise ever. We were treated wonderful for the most part on the Oden. The food was great! The cabin was more than adiquite and the boat was wonderful. Going down the rivers were great. We did encounter a problem in the service the last evening we were there by the servers. They were usually servicing a group of ladies at thier table and another couple came and sat there, we joined them. We were one of the first in the dining room and the last served, feeling somewhat snubbed . The main problem was the shore excursions with many groups of people and lots of tours around us. I like going to a place, taking time to learn and absorb. The hotels were fine, although far away from elevators and such. I think it is just what my needs are. I am an artist and would have liked to just sit and sketch more and take time to learn more about the people and the envirament. We did have some time at one of the German towns. I did a little sketching while waiting for the bus. My husband did not like being withen crowds of people all the time. Read Less
Sail Date August 2015
My husband and I had been on previous cruises with Viking and had wonderful experiences and fond memories, so we were confident that it would be enjoyable on this one. Our cabin and steward were excellent and the food served was delicious! ... Read More
My husband and I had been on previous cruises with Viking and had wonderful experiences and fond memories, so we were confident that it would be enjoyable on this one. Our cabin and steward were excellent and the food served was delicious! The excursions were impressive! I was awestruck when we visited the cemetery in Luxumberg and realized the many brave men who sacrificed their life during World War II. The many sights we visited in Germany were enjoyable even though we had visited a few of them on a prior Viking River Cruise in Germany. Viking had all the fine details planned for everyone's enjoyment during our voyage. Everything went like clockwork thanks to the expertise of the Viking crew! They recommended restaurants to visit on our free time and the hotel stays were excellent! Any question we had they were available to answer it. They were very people oriented! We also looked forward to ending up in Paris for a few days for additional sightseeing. Unfortunately, my younger sister died unexpectedly when we arrived in Paris, and necessitated our return home. Viking personnel were so very, very helpful and kind to me and were fantastic arranging my early return home! I will be forever greatful for all their help and concern for me in my time of grief and sorrow. They worked with my husband to arrange everything for our flight home which was a Godsend. They took such good care of us!! I highly recommend them to take the best of care of their passengers. I would give them an A+ for the whole experience. Even though our cruise ended on an extremely sad note, I have fond memories of the trip, all thanks to Viking! They are truly the very best!!! Read Less
Sail Date August 2015
After 37 ocean cruises, this was our first river cruise. I worried I would not be able to enjoy a vessel without all the amusements of the larger cruise ships, but that worry never entered my thoughts once onboard. This trip "City ... Read More
After 37 ocean cruises, this was our first river cruise. I worried I would not be able to enjoy a vessel without all the amusements of the larger cruise ships, but that worry never entered my thoughts once onboard. This trip "City of Lights" started with 2 days in Prague, 7 days on the Viking Odin and ended with 2 days in Paris. We extended Prague by one extra day and we were very glad to be rested when the tours began. We added three more days to Paris which sounded like a lot when we booked, but regrettably we could have used more time. Five days for the first Paris visit is just not enough. The towns we visited throughout Germany were well chosen and full of history. We saw and experienced the real Germany and I for one cannot wait to explore more of this beautiful country. The staff of the Viking Odin was so delightful. The captain, the Hotel Manager, the Program Director and even the Chef made every effort to make you feel like part of their family and not just a paying guest on their vessel. The food was excellent and each meal was accompanied by the wine of the region we were visiting. Many choices and I cannot imagine anyone ever leaving the table hungry or unsatisfied. All tours were well thought out and very well organized. Buses are very clean all drivers were very personable. This trip was more than I hoped for and we can't wait for another experience with Viking. Read Less
Sail Date August 2015
We were greeted at the airport in Paris by a Viking rep and escorted to our hotel. There we met with another rep and got great information on what the schedule was and what to do while there. Once it was time to leave Paris to catch our ... Read More
We were greeted at the airport in Paris by a Viking rep and escorted to our hotel. There we met with another rep and got great information on what the schedule was and what to do while there. Once it was time to leave Paris to catch our boat we boarded busses by letter assignment and we then stayed with that bus assignment for all tours. I thought this was an excellent method to not only keep everyone together, but it gave us a chance to meet our traveling companions and make friendships that lasted the whole trip. Although we had bus problems on the way to the boat, the Viking staff handled them quickly. It shows good organization when there is a hiccup but it is addressed quickly and with very little disruption to the guests. The boat cruise was very relaxing all through Germany with good food and really outstanding service. I had to work hard to get my wine glass empty because there was always someone there to refill it. Overall it was one of the best traveling experiences we have had and would recommend it. Read Less
Sail Date September 2015
The Hotel in Paris - Le Meridien was being renovated and you could hear all the work being done early in the morning above us. We had the furthest room from the elevators and took 20 minutes just to get to the Lobby. Hotel breakfast was ... Read More
The Hotel in Paris - Le Meridien was being renovated and you could hear all the work being done early in the morning above us. We had the furthest room from the elevators and took 20 minutes just to get to the Lobby. Hotel breakfast was good. Hotel Staff was attentive. Everything else in Paris was lovely. Vikings tour of the city was fine. We departed for Luxembourg and had an excellent guide. However, our bus broke down and we had to wait for another and transfer luggage, etc. It all turned out for the best because we got to the US military burial site from WW II late in the day and saw the lowering of the flag and hear the Taps anthem which was a plus and a highlight. The boat - Odin and the food were great. Cruise was very enjoyable. All the tours were wonderful especially Heidleberg. Only comments would be - staying in the cities longer and giving more free time. The only main problem was that the boat runs on "German time" and they are too precise and not very understanding (example - they don't wait one minute past the time of departure and a couple missed the boat and had to take a taxi to the next port - it was not us but it was embarrassing for the couple) and the cruise director sometimes did not make herself very clear announcing the tour and to get off the boat. One time the boat was still moving and we did not realize it was time to get off because of unclear announcement (in fact they pride themselves on not making a lot of announcements however this just causes more confusion). I was devastated that we missed the tour and was crying and no one on the boat at guest relations did anything nice for me and it was my Birthday. I felt a small gesture would have been nice and they were not very considerate based on the amount of money we paid for the cruise. All the tours we did go on were conducted professionally with very knowledgeable guides. The Prague Hilton was a very nice hotel with an outstanding breakfast buffet - i.e. Nutella muffins. The hotel was not in the city center however and we thought this was a problem at first until we learned our way around. Prague was very beautiful and great city to visit. Another thing I liked were sometimes when we boarded back to the boat they offered drinks and or snacks/refreshments, this was a nice touch. They always provided water which was most appreciated. No fitness center on board was a drawback. Read Less
Sail Date September 2015
I loved everything about City of Lights trip. Our accommodations in Paris and Prague were wonderful. I loved both of these beautiful cities. We met out Program Director, Claudia, in Paris. Claudia is extremely knowledgeable and lots of ... Read More
I loved everything about City of Lights trip. Our accommodations in Paris and Prague were wonderful. I loved both of these beautiful cities. We met out Program Director, Claudia, in Paris. Claudia is extremely knowledgeable and lots of fun! How she kept track of all of us is beyond me. She was always available to answer our questions or assist us in any way. Our group of 20 wanted to adopt her! The river cruise was absolutely fantastic! Everyone on board was very friendly, helpful and welcoming. They were also excellent at carrying out their various responsibilities. They could not do enough for us. I found river cruising to be a wonderful way to travel. The ports of call were fascinating. I learned so much from our tremendous guides. A few times some of us decided to stay on board instead of going on the tour. It was beautiful to see the towns and vineyards along the rivers. The free time we spent in the ports of call was very much appreciated. We were able to get a feel for the various places and people by stopping at cafes, shopping and just walking around. The food on the boat was excellent at every meal. I enjoyed hearing about the evening meal preparations from our chef, Andy, at our daily briefing. We had surprises from the kitchen everyday including a beautiful dessert buffet one afternoon.The demonstrations (cooking, German lessons etc.) and the special programs we had in the evenings including a classical pianist and violinist and the traditional German folk band were wonderful. My criticism are that due to low bridges we were unable to use the top deck for a number of days. Also, we had a near catastrophe when several people from our group attempted to go on the top deck after dinner and were almost hurt or killed by a low bridge. The captain screamed "get down" and they were scared but ok. I believe we should have been informed that there would be times when we would be unable to use the upper deck before we signed on. And certainly a rope or barrier should be put up to prevent people from going up the stairs when it is dangerous. Overall it was a fantastic experience. This was my first trip abroad and after City of Lights I know it won't be my last. I hope to take a river cruise again in 2017! Read Less
Sail Date September 2015
We had a great trip and really enjoyed all the things we saw and did. Meet lots of wonderful people on board the long boat. The crew was very friendly and helpful. Our program directors was a fun lively gal. Saw so many things on ... Read More
We had a great trip and really enjoyed all the things we saw and did. Meet lots of wonderful people on board the long boat. The crew was very friendly and helpful. Our program directors was a fun lively gal. Saw so many things on the shore excursions. Glad we took lots of pictures to help us remember all the places we were. Although all the guides were very knowledgeable and eagerly shared their wealth of knowledge, sometimes it was almost too much. There is only so much history one was adsorb at one time. Probably would have preferred to have a little less guided time and a little more free time on most of the shore excursions. Sitting on the top deck of the boat while going down the Moselle River, the scenery was beautiful. Was disappointed that on the Main River the top deck had to be closed for safety reasons because of all the low bridges. Thank you Viking for a wonderful trip. Read Less
Sail Date September 2015
Great itinerary, food was best we have ever had on any cruise line. Cabin was adequate. Ship layout was easy to navigate. Tours were included. IOverall, great experience. The only thing that kept me from giving it a full 5 stars was the ... Read More
Great itinerary, food was best we have ever had on any cruise line. Cabin was adequate. Ship layout was easy to navigate. Tours were included. IOverall, great experience. The only thing that kept me from giving it a full 5 stars was the post cruise extension was extremely overpriced for what I could and should have booked myself. Double the price of what we could have booked at the same hotel for. Also, when we arrived in Prague the hotel was nice (Hilton) but they gave us a room as far away from the elevator as possible. The same thing when we arrived in Paris. Even though these are bought by block I feel we paid premium for such a far location away from the elevator. Read Less
Sail Date September 2015
For a purported "river cruise" there was way to much riding on buses. Two days were spent getting to the boat and then going to our departure city, Paris. Plus during the cruise there were long bus rides to Heidelberg, ... Read More
For a purported "river cruise" there was way to much riding on buses. Two days were spent getting to the boat and then going to our departure city, Paris. Plus during the cruise there were long bus rides to Heidelberg, Rothenberg, and one other city whose name I forget. The boat itself was well laid out. Our cabin was more than adequate, with nice touches such as a heated floor in the bath/shower area. The crew also worked very hard to make everyone happy. Food quality was OK, but nothing special. Because we were in Germany there was a lot of emphasis on "heavy" foods, i. e. sausages. The local guides were of inconsistent quality. Two were outstanding, one was just awful, and the rest were average. Since we had heard the the guides were special on Viking cruises, this was a disappointment . If I were to do another Viking cruise I would focus carefully on how much bus riding was involved. Read Less
Sail Date September 2015
Our tour director, Claudia, met us in Paris and remained with us for the entire trip. She was always accessible, made sure everyone knew schedules, always informative and friendly. I was disappointed that the boat did not dock within ... Read More
Our tour director, Claudia, met us in Paris and remained with us for the entire trip. She was always accessible, made sure everyone knew schedules, always informative and friendly. I was disappointed that the boat did not dock within walking distance to the town at each port. It was so much more enjoyable when that was possible. The guides in each port were terrific. They were knowledgeable, interesting, and aware of our needs i.e. directions during free time, rest room breaks, recommendations. I was disappointed in the lunch that was served at the hotel in Heidelberg although eating with a college student was a nice touch. Unfortunately we did not arrive in Prague until late afternoon and by the time we got to our room, the day was almost over. Having only Sunday to tour the city and leaving early Monday morning for our flight home didn't leave much time to enjoy Prague. It was one reason we chose this trip. The breakfast buffet was great and Bello and Bella were terrific wait staff. Read Less
Sail Date October 2015
The cruise was spectacular. The entire staff was perfect. The tours were all interesting and really very well planned. We had time to see the points of interest and hear all the discussions about the history and local flavor. Weather ... Read More
The cruise was spectacular. The entire staff was perfect. The tours were all interesting and really very well planned. We had time to see the points of interest and hear all the discussions about the history and local flavor. Weather was a little bit of an issue and it means packing clothes that will work under a variety of situations. Make sure your shoes are comfortable and broken in since walking is a big part of the trip. We travelled with friends but certainly during the trip met many people that we interacted with on a daily basis. This was certainly part of the fun. Every evening there was an activity/event in the ballroom and always worth going. Our favorite was the glass blowing. Our room had a television but we didn't turn it on until the last day! The internet connection was the only downside of the entire trip. Slow and hard to access. This was not a big issue for us but there was certainly grumbling about it. The food was all excellent. The open dining worked well and you meet people along the way and certainly eat with friends old and new. Unlike some cruises the food is not non-stop. That actually worked well and kept the calories and eating in general in a more normal scope. You are certainly never hungry. We bought the bar special for the trip and really enjoyed the crowd that routinely went there in the evening. As a beer drinker I would have liked more options but it was more than adequate. Service was 5 star in all ways. We plan to go again and try a new route. Read Less
Sail Date October 2015
This was my second Viking river cruise. Based on how much I enjoyed the first one, I persuaded 3 friends to join me, and we were not disappointed. I personally enjoyed Prague more than Paris, so I wish we had chosen the opposite ... Read More
This was my second Viking river cruise. Based on how much I enjoyed the first one, I persuaded 3 friends to join me, and we were not disappointed. I personally enjoyed Prague more than Paris, so I wish we had chosen the opposite itinerary, giving us more time in Prague when we were not already overloaded with sights and a bit tired (my companions may not agree). I skipped 2 of the more strenuous excursions due to an injured knee, and actually had a lovely time on the ship as it glided down the river. In future, I may opt out of some excursions solely for the relaxation of it. (But I enjoyed the excursions I did take, and am especially grateful I did not miss Nuremberg. Our guide Tom was amazing and gave us such insight into Germany's journey toward self-understanding post WWII.) We made friends with 2 other women, so the 6 of us ate dinner together every night. I enjoyed the food, the easy on-and-off of the ship, the attention of excellent staff, the entertainment and especially the gorgeous scenery (long bus rides not so much). Already thinking about my next trip in a year or two. Read Less
Sail Date October 2015
This was my first Viking cruise, and it was a huge expense for me -- but it was worth every dollar. The boat was beautiful, the staff was incredible, the scenery was gorgeous, and the excursions were mostly perfect. I loved every part of ... Read More
This was my first Viking cruise, and it was a huge expense for me -- but it was worth every dollar. The boat was beautiful, the staff was incredible, the scenery was gorgeous, and the excursions were mostly perfect. I loved every part of this journey. I'm sure there were people on the boat who expected something more luxurious, but I will say it was every bit as luxurious as anything I would have expected. I was particularly impressed with the crew, every one of them -- Claudia the cruise director, and all the other staff. I have never seen a staff work so well together. Claudia actually commented on how fun this group was. Lucky us!!! Read Less
Sail Date October 2015
We went cruising to celebrate our 40th wedding anniversary. Some of the things we experienced are: Very good food with the chef giving some demonstrations of special treats Very social environment. We were encouraged to meet with ... Read More
We went cruising to celebrate our 40th wedding anniversary. Some of the things we experienced are: Very good food with the chef giving some demonstrations of special treats Very social environment. We were encouraged to meet with other cruisers Great tours. We signed up for every extra tours. This meant that we were up at 6 am every day, eating breakfast at 7 and touring at 8 or 9. For our anniversary, we were given 2 bottles of sparkling wine. We arrived in Prague and stayed at the Prague Hilton. The hotel was decent. Walking tours were provided that evening and the next day. The third day we spent a long time on the bus touring Nuremberg and then arrived in Bamburg where we embarked. A lot of time was spent on buses. Buses can move between towns faster than the boat. Many days we were bused to a town farther down river and then met the boat. The German cities were great. Beautiful, informative, and fun. We were not impressed by the city Luxembourg but the visit to the WWII cemetery was moving. Then came the 5 hour bus ride to Paris. We stayed at the Le Meridian Etois. It is located near the Arc de Triumph. Debarkation was not as organized as it should have been. Our bus had to be changed in Luxembourg due to a mechanical problem. It took hours to get our luggage in the hotel. Some people didn't get their luggage until 2 am. The Paris tour the next day was fair. It was mostly by bus with a tour of the Notre Dame cathedral. We stopped for 15 minutes near the Eiffel Tower. Normally, you would leave the day after that. We extended our trip 2 days but not through Viking. I highly recommend that. Paris is a city that would take weeks to see. We were able to see more of Paris and do some shopping. We will return to Paris and now know what we would like to see. The computers were down at the hotel when we wanted to checkout. Since we paid for our extensions ourselves, that meant we gave them our credit card and had to let them apply charges later. They emailed the receipt. I didn't like that but there was nothing that could be done. One final thought about the cruise. The majority of the passengers are over 60 (as are we). Read Less
Sail Date October 2015
This is my second Viking cruise. The first cruise was a disaster for me as I am a vegetarian and was not accommodated at all well on the first cruise. This cruise could not have have more different. The vegetarian meals were excellent and ... Read More
This is my second Viking cruise. The first cruise was a disaster for me as I am a vegetarian and was not accommodated at all well on the first cruise. This cruise could not have have more different. The vegetarian meals were excellent and creative. As to the cruise itself Viking did an excellent job (as was true with my first cruise, even though the food feel short). Our cruise included using Viking Air and all transfer were handled smoothly too and from our hotel in Prague and Paris. Before we left Lufthansa went on strike and Viking didn't miss in a beat to get us a new flight. The included hotels (this was part of the cruise and not additions to it) in both Prague and Paris were first class and well situated for sightseeing. The hotel in Prague (Hilton) while not in the Old Town was a short bus ride away. The hotel in Paris (Pullman) was next to the Eiffel Tower and on a Metro line. Viking provides tours for each port as part of the cruise (there are also extended tours for extra cost). Since my hobby is photography, I do not like tours since I need to move at my own pace and explore what interests me photographically. I would often use the tour buses just for transportation and leave the tour immediately after getting off the bus. The tour guides and the concierge were helpful in directing me to what I wanted to see and to when and meet the bus to get back to the boat. As to the boat, we were originally scheduled to sail on the Idun. Due to low water, the Idun could not sail on the Rhine so we boarded its identical sister ship the Odin. The Odin, as well, could not sail the Rhine for the same reason. Therefore half way through the cruise we had to pack our bags to switch boats. To insure that we would not miss the some twenty castles on the Rhine Viking arranged for a day boat that could navigate the Rhine to take us to the Idun. The transfer was handled very smoothly. In fact some of the staff (waiters) from the Idun came aboard the day boat to insure that we would have good service. Thus we sailed the Rhine and got to see all of the castles. On the Idun our baggage was waiting for us in our rooms. The rest of the river trip went smoothly with one quaint German town after another. Our transfer by bus from Trier to Luxembourg and Paris by bus was handled well and the ride comfortable. Read Less
Sail Date November 2015
Viking Odin Ratings
Category Editor Member
Cabins 3.5 4.5
Dining 3.5 4.6
Entertainment 3.0 3.8
Public Rooms 4.0 4.5
Fitness Recreation 1.0 3.0
Family 1.0 3.0
Shore Excursion 4.0 4.5
Enrichment 3.5 4.2
Service 5.0 4.8
Value For Money 4.0 4.3
Rates 4.0 3.6

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