3 Helpful Votes
Sail Date: June 2019
I know a lot of people love this ship, so we were excited to try it out. I found the layout not as easy as other Carnival ships. The dining room service was the worst in nine cruises. Normally, the dining room staff blows us away. I’m ... Read More
I know a lot of people love this ship, so we were excited to try it out. I found the layout not as easy as other Carnival ships. The dining room service was the worst in nine cruises. Normally, the dining room staff blows us away. I’m not sure if they had a lot of trainees, but I was unimpressed. The taller guy at the Java Blue Cafe (his tag was covered) was, by far, the best service we received. The milk shakes there are awesome, but the blue velvet cake they are still advertising as their signature dessert doesn’t exist. The spa charged us twice (once a couple months ago and again on board) for the thermal spa pass. I don’t like ships that force you thru the smoky casino to get everywhere. It was weird that the Serenity Deck was connected to the regular Lido pool deck — it was not serene. Half Moon Cay was awesome. Adam the Cruise Director was really good. All in all, it was a decent cruise, but not my favorite ship and the service could use a lot of improvement. Read Less
1 Helpful Vote
Sail Date: June 2019
CONS: * Raised daily parking to $20 a day * Ship feels way over capacity with the additional cabins. It's a constant battle everyday trying to find a chair outside anywhere. No exaggeration its rediculous. * Food in the ... Read More
CONS: * Raised daily parking to $20 a day * Ship feels way over capacity with the additional cabins. It's a constant battle everyday trying to find a chair outside anywhere. No exaggeration its rediculous. * Food in the dining room seemed like the worst choices in any of my 8 cruises thus far. For the first time ever only ate there on formal night. * Outside movie night again good luck finding any seats unless you go extremely early *Air conditioning was not very comfortable at all within cabin. Always on the hot side. *Comedy shows or any shows were almost impossible to see due to the over population of people and the extremely small venues *Guys burgers on other ships were the best I've ever had, just very average on the sunshine * Ran out of food and condiments. Due to the overpopulation the ship would run out of mayonnaise or French fries for a day or two until it hit port. *Room television is outdated with limited channels *Bathroom seemed smaller then usual. If sitting on toilet had to put one foot in the shower. *Room refrigerator just barely gets cold *Twin beds pushed together to make a queen but it separates every night so you either fall in the crack or just sleep far apart from each other. * Pizza place always a long wait *Sandwich place always a long wait *Blue Iguanna mexican always a long wait *Not many shelves in the cabin to put clothes *Bars were very slow for drinks. * 2 Ice machines always struggle to produce ice. *Only two pools and very overcrowded. The adult pool seems to of once been the kiddie pool because half of it is 2" of water. *Not much to do on the boat unless you just want to gamble. PROS: *Sandwich place was the best food there *Blue Iguanna was good *Breakfast in the dining room has steak and eggs every other morning. The steak is a filet and by leaps and bounds the best single meal you can receive on the boat. *Dining room for breakfast or brunch was good. Read Less
3 Helpful Votes
Sail Date: May 2019
Our 14th Carnival cruise and we chose The Sunshine. We had 1 inside and 1 balcony, cabin was pretty well average, bathrooms seemed smaller than most. Dining was challenging at best. Food has gotten downright bad. Food had no flavor, ... Read More
Our 14th Carnival cruise and we chose The Sunshine. We had 1 inside and 1 balcony, cabin was pretty well average, bathrooms seemed smaller than most. Dining was challenging at best. Food has gotten downright bad. Food had no flavor, even pizza was tasteless. Deli was good, as well as Guy;s Burger. The entertainment was good, but the theater was dated. All the workers we encountered were great. Carnival needs to find a new port and drop Nassau. It with all it's income and visitors, should have a new air conditioned vendors area, instead of all the vendors selling the same thing in booths you can't find anything in. This port hasn't changed since 2004. Ship overall is on the downside, I may try RC on my next cruise. Charleston could be the best port in US if they would tear down the old warehouses and build a better port. Being platinum didn't help except disembarkation the last day.Carnival needs to give passengers more public areas on all new ships. You can't just build biggers ships, just for more cabins and more people. Read Less
3 Helpful Votes
Sail Date: May 2019
I don't even know where to start!!! I have been spoiled by Disney cruises and now that my daughter feels she is too "old" to travel Disney we choose Carnival out Charleston, SC Cons: 1. Don't book/pay for ... Read More
I don't even know where to start!!! I have been spoiled by Disney cruises and now that my daughter feels she is too "old" to travel Disney we choose Carnival out Charleston, SC Cons: 1. Don't book/pay for ANYTHING in advance prior to getting on the ship. Trust me you will have to fight/dispute charges later, so just pay when you get there. 2. Don't bother to reserve arrival/boarding time or pay for parking in advance because regardless if you pay in advance, or choose a boarding time, it is first come first serve. We waited in line for 1 hour 25 minutes just to park! 3. Be prepared to park your car and then take a van/bus to the boat!!! Crazy! 4. Be prepared to hike up 3 levels of ramp prior to getting on the boat. 5. Please, please....BRING YOUR OWN SEASONING!!! The food is soooooo bland!!! 6. Bring your own soda and water. The drinks provided for "free" are HORRIBLE!!!! 7. Not much to do on the ship. Most of the activities weren't too engaging and didn't cater to the vast mix of ethnicities on the boat. 8. Speciality restaurants are a JOKE!!! The Fahrenheit 555 had the worst view. I can't tell you have many times I tried to avoid looking out at the life boats while eating, but it was the only view they had to offer! They took forever to serve the food. And cruising is supposed to be an opportunity to taste different types of food. Be prepared to only select 1 option from the starter, main and dessert menus. You can't try additional items. The price of the steakhouse on the Carnival cruise is about the same price as the Disney Palo, and trust me, you will leave the Disney restaurant stuffed from the vast amount of options you get to choose from. 9. If you purchase the "Bubbly" soda package, be prepared to be treated as less than! The servers know that a can of soda more than likely won't come with a tip, so that take their sweet time making your drink. If you don't watch them, they will serve you left over soda from previous cans, so ask for ice and the entire can and pour it yourself. After all, you are paying $40+ for soda if on a 4 day cruise. 10. The absolute worst was getting off the boat. They tell you to sit in the Liquid Lounge and line up your luggage because this is the only way to depart the ship. While you are waiting the entire remaining passengers on the ship are upstairs getting off the boat without lining up. So we sat in the Liquid Lounge for NOTHING!! 11. Be prepared to take a 10-15 min ride to the Princess Cay beach. NOTHING about this ship is just one-stop. Everything requires a bus, van or boat to get to the next point of interest. 12. I learned they don't drain the pool every night. By the 2nd afternoon the water was so murky that I didn't allow my daughter to swim. DISGUSTING! Pros: 1. Kids Camp Ocean was great. At least from a kids point of view but they have the nerve to charge after 10pm. That is the time when most adults are up and about! Overall a terrible experience. I tried my best to be positive, but there was just nothing positive outside of getting amazing rest once I was able to adjust to the hard mattress or the lumpy couch. Katute was great at providing services for the cabin. Really nice gentleman! Will never travel with Carnival again. This was my first and last experience! Read Less
3 Helpful Votes
Sail Date: May 2019
My daughter and I took a mini vacation for her birthday . The crew on this ship made her feel so special. Ray our steward was awesome. The crew in the Sunset dining were truly amazing . We met Bradley the art gentleman and had a good ... Read More
My daughter and I took a mini vacation for her birthday . The crew on this ship made her feel so special. Ray our steward was awesome. The crew in the Sunset dining were truly amazing . We met Bradley the art gentleman and had a good conversation with him. and Mikey the cruise director will keep you laughing he was awesome. Andre who works on the lido deck bringing you drinks he is the bomb! has some really good dance moves. We enjoyed the shows , the food. We ate at the Italian restaurant on the first night and they sang to my daughter in Italian. They sang to her in the Sunset dinning room as well. We like the Sunshine and all the activities were awesome. We will definitely sail on the Sunshine again. The Matre D was awesome in the Sunset dinning room I hope he dances with us next time , LOL.. Read Less
3 Helpful Votes
Sail Date: May 2019
We had been looking forward to this cruise for sooooo long. It was the first one for my husband and the second one for me (although mine was 20 years ago on the no longer existing Big Red Boat). Unfortunately, was not a very good ... Read More
We had been looking forward to this cruise for sooooo long. It was the first one for my husband and the second one for me (although mine was 20 years ago on the no longer existing Big Red Boat). Unfortunately, was not a very good experience for either one of us and will definitely not go back on this one. Cons: *Embarkation was a nightmare! The parking and the walking just to get to the building to check-in should have been our first red flag *Not impressed with the food at all. I can't imagine that Guy Fieri would put his stamp of approval on the burgers. *Buffet ran out of food during peak dining hours at breakfast, lunch & dinner *Not enough help at the food stations, especially the Pizzeria. I felt really bad for that one poor guy trying to keep up with all the pizza orders. *You are encouraged to purchase spa services, excursions, drink packages, etc. online. However, the inclusion of gratuity is not consistent so we were unpleasantly surprised by a $50 gratuity added to our spa service that we had pre-ordered online. *If you pre-order spa services online, they are cheaper but at that point you don't have an itinerary so it is easy to book at an inconvenient time. *NOTHING started on time! Our safety meeting was 45 minutes late which meant we were late leaving port. Both of our spa services were 30 minutes late. Bingo never started on time. Everything was hurry up and wait. *Smoking only allowed in a small section on Deck 10. Well guess what? Parents taking their children to the child activity centers have to walk right through that area. REALLY? *Yes, you can smoke in some areas of the casino and we found out from fellow cruisers that there is a very small area you can smoke in on Deck 3, but the staff doesn't tell you that. *Did you know that the shops aren't open when you are in any port? We didn't. Wasn't fun to run out of cigarettes and have to wait almost 3 hours to purchase some more. *They stop bar service at 5:00 PM on Deck 10 every day. Why? *We did casual photos on board one evening. At each background, we asked if we would be able to purchase portraits of different sizes and were told yes. Went to purchase photos and 8X10 was all that is available for those photo shoots. *Our first massages ever were in the Cloud 9 Spa. I was not impressed. After they talked us into upgrading our service and then charged us incorrectly, they kept trying to push products even after us telling them politely no thank you several times. I had so many sore spots on my back for several days that I flinched when my husband would find one. *The itinerary and app featured a preview of a new, rare color changing gemstone that was going to be featured on board. The sign sat outside of the jewelry store every day. The day/time of the event, we went to check it out only to find out that the jewelry never made it on the ship. Ok, so why would you keep physically putting the sign out every day? *After we got back on board from Half Moon Cay, activities were very lacking. Couldn't they have at least had a DJ on the Lido deck? *They ask you to settle your Ship & Sign account on Day 4. So, they have 2 people working guest services - 2! Spending almost 2 hours in line to dispute charges on your account definitely does not help with the fact that you were already really disappointed with the entire experience. Pros: *We were allowed to board before our scheduled check in time *We were upgraded to a Cloud 9 Spa balcony room which was amazing and had a great location. Our room steward, Jimi was awesome! *Loved the heated seats in the Thermal Suites *We had a cabana at Half Moon Cay. So worth it (even though our cabana was the only one that wasn't ready when we got there). Half Moon Cay was absolutely stunning and having the cabana to go back to to cool off and relax was perfect! The cabanas have air conditioning, ceiling fan and a misting fan. You are provided with a huge bag of tortilla chips, salsa, sour cream, guacamole, veggie and fruit trays, 2 large water bottles, 2 sodas per person, snorkel gear, water floats, an outdoor shower, 2 lounge chairs and a table with 4 chairs. *We pre-ordered the Cheers drink package. Definitely worth it! *Disembarkation was a bit better. They did have shuttles that took you and your luggage (that you had to bring off the ship by yourself) from the ship to a midpoint in the parking lot. *The Epic Rock show was phenomenal! This is one not to miss! *We finally found the omelet station on Day 3 which helped make breakfast better. We did not eat in the dining room at all. Looked at the dining room menu each day and nothing sounded good. We tried most of the different food stations but weren't overly thrilled with any of them - the food quality or the service. For first time cruisers, the lack of communication and direction was very disappointing. Unfortunately, I can't give this experience more than a 2 out of 10. Extremely disappointed overall! Read Less
3 Helpful Votes
Sail Date: May 2019
This was our first cruise and unfortunately very disappointed to say the least. This should not be listed as a “family friendly “ cruise line.Drunk adults everywhere, unsupervised children running and screaming down the halls,I’m ... Read More
This was our first cruise and unfortunately very disappointed to say the least. This should not be listed as a “family friendly “ cruise line.Drunk adults everywhere, unsupervised children running and screaming down the halls,I’m honestly shocked that families bring small children and expose them to that atmosphere. We attempted several shows to get away but there was no escape including the pool that was way too small to enjoy. The food was mediocre at best on the ship and the buffet provided at Half Moon Cay was a disaster! Who goes to the Bahamas to eat cheap hamburgers and hotdogs with 3,000 people at one buffet?? The highlight of our cruise was the VIP dolphin excursion❤️we all enjoyed the dolphin interaction and would recommend. Our first impression is that Carnival caters to adults only. We will stay clear of Carnival and perhaps stick to quiet relaxing retreats we can enjoy as a family. Read Less
4 Helpful Votes
Sail Date: May 2019
This was the first cruise I have been on but I loved it. The only negatives that I had were it left port an hour late and a lot of noise children other than that it was extremely fun and the food was better than I expected not saying it ... Read More
This was the first cruise I have been on but I loved it. The only negatives that I had were it left port an hour late and a lot of noise children other than that it was extremely fun and the food was better than I expected not saying it was the best in the world but it was far above what I had expected and the fruit was very fresh. My favorite restaurant was the blue iguana it’s burritos were awesome but they only served them from like 12 to 2:30. There was plenty of activities and things to do on the ship so much that I couldn’t go to everything I wanted because they overlapped times. Everyone was extremely friendly and the Cruise director Nicky was amazing so much energy and so fun she was probably one of best parts of the cruise. There was an adults only pool that was nice. The room was spacious and had a large balcony. They had a 24hour pizza delivery it was $5 a delivery and usually took 10 min. Overalls I had a great time and would definitely go again Read Less
5 Helpful Votes
Sail Date: May 2019
The redeeming feature of this cruise was the places of destination. The Carnival Sunshine ship was the worst of my cruising experiences out of 5 different cruise company's. The ship is poorly layed out causing the feeling of being ... Read More
The redeeming feature of this cruise was the places of destination. The Carnival Sunshine ship was the worst of my cruising experiences out of 5 different cruise company's. The ship is poorly layed out causing the feeling of being overly crowded and some what chaotic. I appreciate the need for the safety drill before setting sail but the Sunshine procedure for this is APPALLING ! Stood in long lines of people 6 rows deep was stiffling, extremely uncomfortable and claustrophobic. No consideration was taken for age, health conditions, mobility ect and the whole point of learning about safety was totally a waist of time as at no point was many of us ( including myself and my daughter) stuck in the oppressive lines of so many people able to even see the demonstration of the life jacket and how to use it. Most of the staff although efficient in their duties were pretty misrable and at times even blatantly rude esspecially in the self service resturant. The layout and organisation of how the food is set out is not good at all. The ship was not clean in some area's and over all felt like being at a Butlins cheap holiday camp, tacky and tired in need of a face lift even though its claimed the ship has been refurbished. In balance there was some friendly pleasent staff who smiled and gave cheerful greetings, Mikey the entertainments directer is outstanding at his job and has the uniqueness of making you feel acknowledged and part of whatever he was doing even if you were only observing, without Mikey lifting the mood of pretty much all passengers at some point throughout his daily shenanigans the Carnival Sunshine in my opinion is a grim ship to be on. The destinations are great but the Sunshine ship its self and the way it is run, is i think very much in need of some changes being made to improve the overall experience for it's passengers. Esspecially the safty drill before departure, a shocking waste of time and extreamly stressful, with the objective of making passengers aware of the safety evacuation and the appropreat use of life jackets serverly lacking and a big fail in its purpose. Read Less
Sail Date: May 2019
We spent a week in Walt Disney World prior to our cruise. This time of year Florida has outbreaks of Love-bugs. Some years bugs are worse than others this year is kind of bad. This is not our first time in the Orlando area, but our first ... Read More
We spent a week in Walt Disney World prior to our cruise. This time of year Florida has outbreaks of Love-bugs. Some years bugs are worse than others this year is kind of bad. This is not our first time in the Orlando area, but our first time out of Port Canaveral and the Carnival Sunshine. Embarkation went smoothly, we showed up at our scheduled time and walked right on to the ship. The first impression of the atrium was it was dark and old casino' ish looking. The ship was not ugly, just older style appearance. We went out on deck only to notice many lovebugs have infested the ship. We just figured the bugs would go away once we were at sea. Our biggest disappointment was the condition of our room. Although the room was clean the decor is well worn and in need of replacement. The countertops appeared to be cleaned with a brillo pad. Another unsightly area was the balcony. There was paint splatter all over the chairs and floor. I love Blue Iguana and Guys Burger Joint, but the quality has gone down tremendously. Every Breakfast burrito I had the sausage was cold and every Guy's Burger I had was way overcooked. We really enjoyed most of the staff, especially our room steward and the folks at the Shake and Coffee bar. We ate at JiJi's Asian Kitchen, Bonsai sushi, Fahrenheit 555 steakhouse, Cucina Del Capitano, and the Pizza place. All were great and enjoyed very much! The buffet on the Sunshine is extremely limited and is not that good, at least the attempt we made to have a good meal. Comedy shows were all funny and very entertaining as was the 70's show. Mikey the cruise director did his job very well, but Schwartz is still our favorite. Read Less
6 Helpful Votes
Sail Date: May 2019
Filthy ship, now have a horrible cold. food sucked, kids ran rampant, young drunks everywhere. 1st and last time on a carnival cruise. Had to wait in a line for anytime dining just to get a table assigned and then go downstairs to the ... Read More
Filthy ship, now have a horrible cold. food sucked, kids ran rampant, young drunks everywhere. 1st and last time on a carnival cruise. Had to wait in a line for anytime dining just to get a table assigned and then go downstairs to the dining room to request seating. What????? How stupid. Cabin service was offered only once a day either am or pm. so once you go to the crowded pools with a bunch of drunks and yelling kids you have to wait until the next day to get a dry towel. food was horrible, dry, cold, no flavor etc. Pool areas were occupied by tons of young fall down loud drunks. Having taken cruises on celebrity, royal caribbean and holland, this was the most disappointing experience and a total waste of money. I will never again go on a carnival cruise even if it was free. NEVER AGAIN Read Less
5 Helpful Votes
Sail Date: April 2019
Chose this cruise because it was offered to me as an Ultra by the Players Club. This was my 24th Carnival cruise and I am Platinum soon to be Diamond. I cruised with my sister who uses oxygen. We drove down from Tallahassee the same day ... Read More
Chose this cruise because it was offered to me as an Ultra by the Players Club. This was my 24th Carnival cruise and I am Platinum soon to be Diamond. I cruised with my sister who uses oxygen. We drove down from Tallahassee the same day and the drive was uneventful. Embarkation was as easy as ever. Walked right on the ship. Our cabin was ready and we were able to drop our carry-ons and head up to have lunch. The elevators were busy but crew members were at the elevators to direct traffic and man the elevators to the Lido. I've been on Sunshine before and it's not my favorite ship. We were in an inside cabin when usually I have a balcony but booked this offer late and got the last inside cabin offered. The cabin was quiet, cool and comfortable. Our room steward Macklin was exceptional. We were all the way to the front and did feel the rocking a little bit more than usual. Actually I love this because it makes me sleep like a baby. We ate in the Marketplace and the food was ok. It was ok the entire cruise. Same old menu in the dining room. No escargot. I have been on seven Carnival cruises in the last year and every time I go I notice little changes. The coffee was better this time and I'm not sure why but the food just wasn't as good this time. Talked to marketplace management about the fried oysters. Told him that if someone ate those oysters and had never had them before they would never try them again. There was a time when the oysters and shrimp were fresh and they breaded them but no more. They were heavily breaded and fishy. I have to say that there was a good assortment of food but it was just not good only mediocre. Cakes were very nice looking but didn't have the flavor that I would expect. Never tasted vanilla in anything. Enough about food. As far as activities there was lots of trivia and the usual activities. Love the arts and crafts but the last three cruises the only craft offered was card making. Seems like another cut back to me. Tea was offered on Sea days but it's not like it used to be. The only tea that is offered without cost was regular Lipton and green tea. If you wanted earl gray it was $1.95 extra. The desserts were limited as well. They were pretty much what is offered for dessert on the Lido. Didn't go to the shows as I've seen them all the last year. The musical ensembles were good but not over the top good. Service was excellent. Crew members went over and above to help. Didn't have much time to chat in the dining room because they have cut down number of servers and this has lead to inaccuracies in the orders, not getting juice, no bread at breakfast unless you ask for it, etc. Got off in every port but have been to all of them so didn't do any excursions. It was also a little difficult with my sister. We did a lot of walking but it was hard for her. Going to the beach is difficult with oxygen as well. That pretty much left the bus tours which we've done. I tried to spend some time in the casino but it was impossible. This Ultra was so overbooked that there were no machines available and people waiting to use them. Some people waited hours before the casino opened to get a particular machine. I finally gave up. Will never do an Ultra cruise again. Just not worth it. Read Less
2 Helpful Votes
Sail Date: April 2019
Having cruised on another Carnival ship and it being OK ( not over the top but OK), we decided to book this cruise specifically because my sister wanted to go to Grand Turk. We cruise about 1 x every 2 years. This ship and staff does not ... Read More
Having cruised on another Carnival ship and it being OK ( not over the top but OK), we decided to book this cruise specifically because my sister wanted to go to Grand Turk. We cruise about 1 x every 2 years. This ship and staff does not need to be in service. The only good thing was Mikey the cruise director. The ship was really dirty ( dust everywhere, smelled like feces on many floors including one with a dining room. Very few sanitizer stations. Same napkin laid in a hallway for 7 days. Sheets were stained. Buffet was way less exciting than Shoney’s or Big Boy for northerners. Sister was hospitalized with community acquired pneumonia day after we got back and I have been on meds ever since. Met another family on the cruise that 2 of them caught lice. NEVER AGAIN. Please do yourself a favor and do not book this disaster. Read Less
1 Helpful Vote
Sail Date: April 2019
We've learned from past travels. If you're looking for imperfection you'll find it wth the result being a vacation investment /experience being diminished in part to unrealistic expectations. Regardless of who, when, what ... Read More
We've learned from past travels. If you're looking for imperfection you'll find it wth the result being a vacation investment /experience being diminished in part to unrealistic expectations. Regardless of who, when, what or where.. This was the 3rd cruise for wife and I. All on Carnival. Group included brother and sister in law. All of us are in our mid 50's. Port Canaveral embarkation. Flew into Sanford day prior. One way rental with National. Stayed overnight in New Smyrna Beach, one of our favorite destinations just over an hour drive North of the port. Waited about 30 minutes for shuttle from rental car lot to cruise terminal. Embarkation was easy less than an hour. Condition of ship is good, cleaner than those on prior cruises. Service of Crew overall was good. Granted not perfect. But honestly, the only deficiencies I noticed were very minor. Ping pong tables not having a ball to use. The occasional cup(s) or plate(s) left out of place by fellow guests which remained uncollected for extended periods. I attribute both more to undesired guest behavior than failure of service. We've had balcony cabins prior cruises. 1st time for an interior cabin which was available a little before 1:30. No regrets doing the interior. Floor plan is the same with the exception being no refrigerator in the interior. It should be noted the showers are much larger on Sunshine. Having now done both balcony and interior cabins. My opinion is selection should be based upon importance of view and outside access/privacy against budget constraints. With that stated, have since booked an Alaskan cruise with interior obstructed view cabin as a compromise. MDR early dining was excellent in both first and foremost service of wait staff followed by the food. Both, much better than expected. Food may have been better than on other ships. due to the early dining this time versus any time dining selected on others. Entertainment overall was average. Impressed with the fun squad assisting guest in finding seating at the bigger shows. Cruise director "Mikey" is very a personable and talented entertainer. Disembarkation went well, our cabins were on deck 2. Obtained another one way rental from National with about a 10 minute wait for shuttle from cruise terminal to rental lot. Was on the road about 09:30. Overall this cruise was a great experience and a great value. Would like to revisit both Grand Turk and St. Martin for extended stays. Read Less
3 Helpful Votes
Sail Date: April 2019
We chose this ship because of the departure port, the itinerary and the size. We are regular cruisers and although we have cruised NCL and Royal, we are usually loyal to Carnival. We are also not picky and not big complainers. Most of ... Read More
We chose this ship because of the departure port, the itinerary and the size. We are regular cruisers and although we have cruised NCL and Royal, we are usually loyal to Carnival. We are also not picky and not big complainers. Most of this review is negative but if it is not in this review, it was probably great. I offer these things because I think they are all fixable. I don’t want anyone to get impression it was a bad cruise, it was not. It just wasn’t great. This is an older ship. Old is okay but when a ship is old, it is imperative that no small detail be left to chance in the cleanliness department. Sadly, this was not the case. Was it clean? Yes. Could it have been cleaner? Yes. The main issue was that help did not take care of things quickly enough to keep it from being noticed. There was always the feeling of being understaffed or staffed with lazy people in the common areas. One day the ice machine was empty on lido, The next day, the drink machine was empty. These are the little things that are no big deal one time but when a pattern starts to develop, it’s an issue. We stayed in a balcony cabin 6190. Our cabin was a typical Carnival cabin and we had no complaints. Our steward was one of the best we have had on multiple cruises and the best thing about our cruise. Our steward probably saved this review. If Carnival could clone him, the ship would have less problems. The cabin was spotless and he was attentive to everything! Plus, he smiled! A smile goes a long way. Entertainment was hit and miss on this ship. Unfortunately, the main miss was featured the most in the atrium. Sunshine needs to move these guys around. Don’t put your weakest entertainer in a prime location. Jordan is an excellent guitar play but he lacks in the singing department. Pair him up with someone who can sing and let him play guitar and problem solved. Jeff, in the piano bar, was quite talented and entertained the crowd. A couple other groups were good but there was no “Wow” in the everyday entertainment. The comedians we saw were terrific. However, the comedy club is too small for the ship. It is not right that people stand in a long line for long periods of time and still not get a seat. Even some of the seats, do not see the stage but watch on a screen. Sunshine has to fix this! It is a sore point and a big loser for the ship. It is also not friendly to those with mobility issues who cannot stand for long or run to locate seat. This could be easily fixed by having a podium where you pick up a token much lime you pick up a pager for anytime dining and when the tokens are all gone, the show is full. Then, at least you could give people a token to the next show instead of letting the same few people see all the shows and everyone else be mad about it. Dining room was good, food was as expected and some dishes were outstanding. The Steakhouse and JiJi’s were both worth the extra cost. Guy’s Burgers still the best lunch item. The Lido buffet was pretty lame. This is one area that could use a reboot. The buffet needs more selections and more staff and you definitely are losing when you have two omelette stations and one cook at each. Yeah, that just about guarantees 99% are not getting an omelette. Add some more grills!! Read Less
4 Helpful Votes
Sail Date: April 2019
After booking our cruise, I was shocked to read so many negative reviews and began to dread my cruise (which, of course, you never want to do!). I've come to the conclusion that some people just need something to complain about. Was ... Read More
After booking our cruise, I was shocked to read so many negative reviews and began to dread my cruise (which, of course, you never want to do!). I've come to the conclusion that some people just need something to complain about. Was this cruise equivalent to staying in a five-star hotel in a major city? No, of course not, but if I wanted to do that I would have stayed in a five-star hotel in a major city. I wanted to cruise with my family, relax, and have fun, and I was able to do all of that and more on the Carnival Sunshine! My family of three (my husband, myself and our 8-year-old daughter) cruised in April 2019 from Port Caneveral and cruised to Aruba, Curacao and Puerto Plata, Dominican Republic. We stayed in a balcony room, which was the perfect amount of space for us, although we weren't in the room all that often. I wish that our neighbor wasn't smoking a lot of the time, and I could have complained to guest services but didn't - that was on me. Otherwise, the room was great. Our housekeeper, Ari, was super friendly and did an excellent job. Of course, we all loved the towel animals! I saw so many complaints about the food on this cruise and I sincerely do not understand. The buffet was lacking, but I'm not a buffet eater so I just ... didn't eat there. The main dining room service was slow, but that's standard on all cruises I've been on. The food itself was very good in the dining room, and we loved the options for lunch! The fish tacos at Blue Iguana were AMAZING, and I ate them many times. I tried a bite of a burger from Guy's and it was delicious. JiJi's wok bowls for lunch were excellent, and my daughter loved being able to get pasta. I can honestly say I have no complaints about the food. Drinks were cold and plentiful. My husband and I are drinkers and so we purchased and made good use of the Cheers! package. We felt we used it enough that it was worth the money, but you'll have to decide that based on your own personal preferences. This was my fourth cruise and I couldn't tell you anything about any of the previous cruise directors, but MIKEY made our experience on this boat. He was EVERYWHERE, and so upbeat and friendly. Definitely don't miss events that Mikey is running. We particularly enjoyed 80s and 90s music trivia! CAMP OCEAN was an incredible experience for our daughter! She had a great time with the counselors and the other kids. I really enjoyed the many ways that this cruise catered to families - but I also noted and appreciated the many ways it catered to the adult experience, too. We were able to enjoy both sides of the experience. Embarkation was quick and easy. Debarkation was somewhat of a mess, but I've yet to experience a cruise where it wasn't. In closing, we booked our next Carnival cruise within a week of coming home. We had an amazing time. There is something on this boat for everyone, whether you are traveling with or without kids. You just have to find it, and the Carnival Sunshine made that very easy. I would definitely recommend this ship to others! Read Less
1 Helpful Vote
Sail Date: April 2019
First of all, I must say that our cabin steward was an absolute sweetheart. Many of the ship crew were also great. The downfall is that the ship is old and small. The metal around the decks is painted over eaten away steel. We found ... Read More
First of all, I must say that our cabin steward was an absolute sweetheart. Many of the ship crew were also great. The downfall is that the ship is old and small. The metal around the decks is painted over eaten away steel. We found holes throughout the railings. The carpets throughout are old and many sofa/restaurant bench upholstery have stains. There is a peculiar smell about the ship. Many times there are sewage and/or grey water smells. The buffet was subpar. Desserts were great the first night then thereafter were dry and flavorless. The sit-down dining was better but not outstanding. The ship lacked entertainment. There was a comedy show that was good. Many of the shows in the liquid lounge revolved around what to buy on the islands and promoted their sales in their ship stores. The ship was small and if you are planning a long cruise you might want to choose one with many stops so you are not bored to death multiple days at seas. We were in a cabin with a window. The room was clean the bathroom was dirty in corners with caked on dirt. I suppose they don't have time for deep cleaning since a steward told me when we were leaving the ship that they were boarding again in one day. This ship does not compare to Royal Carribean or MSC. We were disappointed and felt it was a major waste of money. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise for the intinerary and our first 8 day. But this ship is terribly over crowded and badly redesigned. When they refurbished this ship in 2013 they added more cabins, removed a pool and added huge slides on top in ... Read More
We chose this cruise for the intinerary and our first 8 day. But this ship is terribly over crowded and badly redesigned. When they refurbished this ship in 2013 they added more cabins, removed a pool and added huge slides on top in back. So very unstable and rocky in only 6 - 8 foot swells. On fun days at sea it was terrible, we could not even get a lounge chair anywhere in the adult only area. There were fights over chairs and security had to come. There is only 1 pool and an oversized hot tub of a pool in serenity area. I will never go on this ship again and too long of lines for food. They added specialty restaurants that are an up charge. Not good locker room space or showers in workout area. All the other ships had a nice steam room off men’s locker room for free. This one has a coed one they wanted to charge $159 per week for it. This ship is the worst of 8 we have cruised on. Spent a lot of money to be very disappointed! Our previous 7 cruises on other Carnival ships were good! Read Less
2 Helpful Votes
Sail Date: March 2019
We had some time off for spring break. There were four of us all adults who were out of school for the week and in need of some relaxation and vitamin sea. We picked this cruise for the 8 days and haven't been to any of these ports ... Read More
We had some time off for spring break. There were four of us all adults who were out of school for the week and in need of some relaxation and vitamin sea. We picked this cruise for the 8 days and haven't been to any of these ports before. I personally think that vacations are what you make of them. They can be as busy as you choose or as relaxing as you choose. No not everything will always be perfect but if you let people or things stress you out then shame on you, it defeats the purpose of vacationing. This cruise was absolutely AMAZING. We have never been on the Sunshine before and we loved the different layout than those ships we've been on in the past. We loved how they had all the food places in the different areas of the ship. We always love the DELI, and GUYS burgers did not dissapoint. We didn't try the italian or wok place except for breakfast so cannot comment on that. They had food/snacks in the Havana Bar and by the Ocean plaza that were never as busy as the lido buffet. Food in the dining room this cruise was superb. Every single night we each tried multiple appetizers or entrees and loved them all.(oops not ALL there was one pasta dish that I didn't like the sauce of) Some appetizers we liked we ordered seconds or thirds of and had no problem getting them served. Lobster night and filet mignon nights were delish, prime rib was done perfectly, in the past we've had problems with steaks or lobster being too done but not this time. Enjoyed a good variety of desserts with baked Alaska being my fave. We did have my time dining every night and it went fairly smooth. We had to wait for a few minutes each night but that wasn't a problem, we just signed in online & it texted when our table was ready so we'd have a drink at the Red Frog Pub or Alchemy Martini Bar. Unfortunately not the same wait staff each night but we still had pretty good service. We also did do breakfast in the dining room most days and the food/staff were just as good early morning. I loved the steak & eggs(yes same filet mignon at dinner) and the brunch mac & cheese was almost as good as Noodles & Company. We definitely put the midnight pizza bar to the test. Hit it all but one night after casino, shows, or piano bar and it was good and very very busy(so take your patience with you). The cruise director MIKEY is awesome. I think he was the best we've seen. Always energetic and friendly. Don't miss the 80's trivia in the atrium bar IT WAS A BLAST. Get seats to enjoy the entertainment and laughs :) His assistant Nicky from England was fun and top notch as well. We did play trivia throughout the week and the hosts were fun and witty. Music around the ship was plentiful and enjoyed by all. We loved Cassidy Rae Wilson in the Piano Bar. It was her last week working so she is back to Australia until the fall, but we hope to cruise with her again. The gentleman that plays on the stairwell outside of the sports bar, pixels photo area, and above atrium bar was so good. I feel bad that I forget his name but he played tunes that everyone enjoyed, oldies thru current definitely a good singer. The duet of Young Patches were pretty good as well they played through different areas of the ship. They are from Cali and definitely look hipster :) RB & The Sunshine Band always had good tunes as well. Their 80s night was great!! Don't miss the Red Frog Bar on this ship . 1/2 price happy hour every day with fish bowls and other special drinks. They have karaoke, shuffleboard and foosball in the back as well. The Punchliner Comedy Club had some good talent for sure. Missed one night but they sure did put smiles on our faces. ADULT SERENITY AREA ALL I CAN SAY IS WOW !! This is the best from our 13 cruises. We've been on Carnival and 2 RCCL and this was just so relaxing and had so much room and on three decks. LOVED IT :) Aruba: what a beautiful place. We spent the day at MooMba Beach, Aruba and it did not disappoint. We changed clothes at the Holiday Inn and very much enjoyed this port. We had booked on our own a sunset sail with The Jolly Pirate and had an amazing time on that 5:30-7:30pm excursion. It was good for adults as well as the several families aboard seemed to have a good time. Curacao: another beautiful place. We spent the afternoon at the Renaissance hotel right at the port. It has two infinity pools and a small beach. It was nice, quiet and very relaxing. Absolutely breath taking and not very crowded at all. You can get a day pass at the resort by just walking up. Amber Cove Dominican: we had heard there were lazy rivers, pools, zip lining, volleyball etc..... right at the pier so we did not make any plans for this day. We slept in, ate breakfast and spent a few hours here. They have $10 buckets of beer and lots of fun stuff to do. You can zip line all day for $20/person. Everyone we saw here seemed to be enjoying themselves. We will definitely do this again. The other couple we were with tried to get a taxi to the beach but it was on the other side of the island and they wanted $60 each way for a taxi, needless to say they enjoyed the area right at the port. PS) As you made read in other reviews from this week DISEMBARKING was not fun. There were delays and our ship arrived late plus we had to clear customs. Lots of people were not off the ship till 10:30 or later and people were pissed.......... This is why cruise lines suggest you fly out in the afternoon in case of issues. Lots of people missed flights etc..... sad for those who had this happen but it is what it is and hopefully everyone made it home safely Read Less
Sail Date: March 2019
We joined two other couples with whom we were stationed in the military 20+ years ago for a reunion cruise. We knew it was during Spring Break so we expected lots of children, which was the case. It wasn’t too much problem until late ... Read More
We joined two other couples with whom we were stationed in the military 20+ years ago for a reunion cruise. We knew it was during Spring Break so we expected lots of children, which was the case. It wasn’t too much problem until late night (late for us, like 10:00 pm!), when the teenagers were running through the ship. However, it really wasn’t too intrusive. The embarkation was very smooth. We were on the ship smoothly and our cabin was ready as promised at 1:30. Conversely, the disembarkation was a cluster. Our ship arrived two hours late, and we waited hours to leave the ship. Our bags were in a large room, sorted by zones, but it appeared everyone disembarked at the same time. It was very disorganized. We stayed at the Radisson the night prior to our cruise and utilized their parking service. I would advise everyone to avoid this service due to the incredible rudeness and poor organization at disembarkation. The gentleman driving the scooter (perhaps due to a foot injury) was particularly rude. The food on the cruise was just ok. The service and food has certainly declined in the past few years but is what we expected. The food was plentiful, of course, with plenty of different venues. The highlight of the cruise was the cruise director, Mikey. We enjoyed having him as our cruise director on the Fantasy last year and we feel he is the best cruise director we’ve ever had. It is worth following him and booking the cruise on which he is the cruise director; he’s that good! Overall, it was a good cruise! Read Less
Sail Date: March 2019
We stayed at the Quality Inn in Cocoa Beach(??). The price included our room, transportation from the Orlando Airport to the hotel, shuttle to the ship, and transportation from the ship back to the airport. A real bargain. We ... Read More
We stayed at the Quality Inn in Cocoa Beach(??). The price included our room, transportation from the Orlando Airport to the hotel, shuttle to the ship, and transportation from the ship back to the airport. A real bargain. We chose this cruise because of the itinerary; islands that we had never visited before. Embarkation went very smoothly; disembarkation.....not so much. We have been on numerous Carnival ships, some larger, some smaller. But, for some reason, this is the first time I have ever felt that the ship was crowded. I feel as though when Carnival refurbished the ship, they tried to cram too many things into the space. Some areas seemed underutilized; others, such as the Comedy Club were packed with standing room only, and some people not able to get in at all. Too have to stand in line for 45 minutes or more, just to get into the Comedy Club (and not sure you will get a seat) seems a little ridiculous. Our cabin was great (we were offered an upgrade and took it); the staff was overworked, but kept our cabin clean. Dining - we only went to the main dining room once (it takes too long to get through a meal) That dinner was good. There was plenty of food at the Lido buffet, and at all of the other food areas around the ship. The Deli always had a line waiting for food and sometimes had only 1 person to wait on everyone. Guy's Burgers always had a long line that often blocked people trying to get from one area of the Lido deck to the other. I miss the old style of desserts at the Lido Buffet. I used to like to take a couple of the small desserts that they used to have, to sample. On the Sunshine, they had whole cakes, and a few pies, that they cut to serve you. They were all very delicious, but one slice of one kind of cake was enough. Mikey, the Entertainment Director, knows how to pull the people into the activities. He always had the crowd up and into the spirit! There were other activities going on throughout each day, although on one of the first sea days, the activities were very dull and then we had a port day and there were lots of interesting sounding things going on back on the ship! I managed to see two of the comedians; Diane Ford was great, both at the PG show and later at the 18+ show. The male comedian wasn't even good; I had heard some of his jokes before and the ones I hadn't heard before weren't that funny. Then I caught a cold and didn't feel like going to see the comedians that came later in the week. Service was always good with many of the crew members going around with a smile on their faces. Alexis, from the Red Frog Pub, was absolutely my favorite! The ports were all beautiful. We took excursions in Aruba and Curacao with guides who taught us a great deal about their islands and took us through many areas, both ending at beautiful beaches. In Amber Cove, we did our own thing and enjoyed wandering around the town. Would I go again? Yes, to the islands, but not on the Sunshine if I can help it. Read Less
Sail Date: March 2019
Chose this cruise to celebrate birthdays of two family members. Seven of the thirteen members of our party are platinum Carnival cruise members. The ship is in good condition, however the cleanliness of the lower deck lounging area and ... Read More
Chose this cruise to celebrate birthdays of two family members. Seven of the thirteen members of our party are platinum Carnival cruise members. The ship is in good condition, however the cleanliness of the lower deck lounging area and lounge chairs was terrible, bordering on disgusting. Dirt and dried white paint flecks were all over the chairs, sticking to towels and clothing. The selections and quality of the main dining menu has slipped when compared with other Carnival cruises I have taken. Overall dining room service has deteriorated. Our party was led to a table that had no chairs on the first evening. Ordered menu items were not delivered or incorrect items delivered on multiple occasions. The buffet on the other hand was quite good in selection and quality. Wine was delivered to our room with no means to uncork the bottles. I phoned to have the bottle uncorked. A cheap corkscrew was delivered for my use. Took me a while to figure how to make it work. The entertainment was good, however it seems there is a bias towards presenting comedy entertainment in the smaller rooms rather than production shows in the larger rooms. The casino experience overall was quite good with a variety of available table games. Getting a comp drink seems to be nearly impossible. Children's activities remain quite good. The priority boarding experience was excellent. The disembarkation process was a disaster. The boat arrived in port late with no reason provided nor were we given instructions regarding latest disembarkation meeting times and locations. "Priority" passengers were moved into disembarkation lines after some non-priority passengers had already disembarked. The fitness area is well equipped, although a number of treadmills and other machines were not completely fuctional. No room to stretch, and few mats available. Apparently Carnival customer service does not care to respond to survey complaints. A letter directed to the SVP Carnival Corporation Investor Relations remains unanswered. Read Less
4 Helpful Votes
Sail Date: March 2019
3/16 to 3/24 West Indies cruise to Turks & Caicos, Puerto Rico, St. Kitts & St. Maartin (9 day). The ship was a lesson in contrasts. Overall, I prefer to take the smaller, older classes of cruise ships over the new mega-ships ... Read More
3/16 to 3/24 West Indies cruise to Turks & Caicos, Puerto Rico, St. Kitts & St. Maartin (9 day). The ship was a lesson in contrasts. Overall, I prefer to take the smaller, older classes of cruise ships over the new mega-ships because I find the crowds more manageable. The Carnival Sunshine fills this desire perfectly. Sections of the boat are a bit dated and you can still feel the 1990's original construction in the common area, the casino, the small pool sizes and the bathrooms/staterooms. It's all very clean and in good repair, just feels like a well broken in decor all around. We stayed in cabin 7174, which is a U-type suite, for three people (My Wife and I and our seven year old). The room was spacious with a nice vanity area and a balcony overlooking the water around mid-ship. The only complaint about the cabin is the location with regard to special events and evening entertainments in the common room on deck 3. We turn in early and were kept awake most nights until after 11:00 pm.. Bring foam ear plugs. Thank God I did. Dining was actually better than I expected. I thought overall the dining rooms had better quality and tasting food than Royal Caribbean's mega-ships. That really surprised me. The lido deck serves average breakfast and lunch fare with the only complaint being a lack of variety with the same basic choices (especially breakfast). Tip: Visit the alchemy bar near the coffee shop next to the casino for a more un-crowded breakfast and lunch dining option. The main dining room had very good quality food and we had six pm dining. We did go to Fahrenheit 555 for dinner one night but wasn't impressed. My Wife's lobster tails were char grilled and burnt and my steak was average. We found a hair in one of the gummies that came with the "Chef's Art at the Table" dessert and couldn't eat it. When brought to staff's attention, nothing was done, so we left. The entertainments and activities were good, except for the lounge singers hired for the common area. The solo guitarist was always flat (cringe worthy vocals dude) and the Cheech and Chong looking duo were likewise awful. As to the daily activities, you'll just have to explore and find your own path. They were all good: Ocean club, the waterworks, the serenity pool deck, movie nights, magic show, comedians, main performers and Mikey the cruise director held it all in check. The service is excellent and the staff will go to great lengths to spoil you and make sure you're having a good time. We fell into a slightly scary experience with a tween-ager that was on the pool deck without adult supervision. My Wife and I had noticed the girl before at many of the events we'd taken our own daughter to (build a bear, ocean club, etc..) and she was oddly always alone with no parents in sight. Long story short, the girl slipped walking down the stairs from the hot tubs to the pool deck and whacked her head very hard against the steps (fell backward). Her towel and personal things were right next to me and she sat down very dazed and confused. Several parents and grandparents immediately asked if she was our daughter (she wasn't) and how they'd witnessed her fall, and after she failed to respond to our questions, we called cruise emergency 911. A nurse and the hospital wing staff arrived about a minute later, thoroughly questioned the adults that had witnessed her fall, realized she was probably concussed and safely moved her to a wheelchair to wheel her down to medical for further treatment and observation. I hope the girl was okay, we never did find out how she was but she was in good hands. I'd hate to see her parent's medical bill for it but the kid was fairly neglected by their absence for the cruise up to that point. Kudos to the medical staff for a fast response. We availed ourselves of excursions in three of the four ports, skipping San Juan for just a margarita at Senior Frogs and a walk up and down the port park. At Turks and Caicos, we took the glass bottomed boat tour and beach break and that was amazing. Beautiful unspoiled reefs and iced blue waters on a beautiful beach afterward. Free rum punch on the boat tour put all of us in a good mood. In St. Kitts, we did the rain forest 4x4 island tour and beach break. The rain forest area was full of monkeys and the elevated views of both sides of the island were breathtaking. The beach break was short (only an hour) and we spent it at the bar getting lunch. The last excursion we booked was the air conditioned bus tour in St. Maartin with lunch/beach break. Our driver showed us the level of devastation caused by Irma and Louis and both the French side and the Dutch side were totally ruined, but the French side on the Atlantic got it so much worse. Rebuilding continues but expect to see the remains of a horrible hurricane history. The driver stopped at a French side market to let us shop, then took us to a private beach near the airport (not the famous airport landing strip beach but very near it). Lunch was amazing (snapper) and there was an expansive crescent shaped ice blue water beach for us to swim in. Beautiful. Tips: Mid ship cabins around the common room elevators on deck 3 are a lot louder than you'd think for noise. Book fore or aft midship and you should have quiet. I'd totally book this cruise again. Read Less
2 Helpful Votes
Sail Date: March 2019
We were in hurricane Michael disaster from panama city ( cat 4, more 5ish) and needed time away knowing these other islands suffered like us 2 years ago. It was nice to see the recovery and beauty they restored with hope we will do the ... Read More
We were in hurricane Michael disaster from panama city ( cat 4, more 5ish) and needed time away knowing these other islands suffered like us 2 years ago. It was nice to see the recovery and beauty they restored with hope we will do the same. The staff on board were amazing. Comedian Chis W. was awesome and Mikey and staff were amazing. We felt so welcomed and my 3 kids enjoyed every minute of our experience. Would I travel again on Carnival Sunshine....oh whoot whoot hell yah! The team fun and entertainment were awesome, kids had camp....which they actually got mad when i had to pull them out for meals...everybody was friendly and awesome. So much entertainment. With over 3000 guests the crew quickly learned your names, kids, drinks of choice, and just fun things about you. They really made you feel like family. These memories with the crew will stay with my kids for a lifetime. Thank you! Read Less
Sail Date: March 2019
This was my first time on the Sunshine. After just coming off the Breeze 4 months ago, it was shocking how much smaller this ship is. There are far too many passengers for the small space. Lines for lunch were far too long. Havana bar ... Read More
This was my first time on the Sunshine. After just coming off the Breeze 4 months ago, it was shocking how much smaller this ship is. There are far too many passengers for the small space. Lines for lunch were far too long. Havana bar area is the best place to relax and eat. In general, the food was blah.....boring and no seasonings.....Carnival really needs to take the flavors up a notch. Desserts and breads were horrible. The Library area was always closed due to Chefs table dinners. Cruise director Mikey is awesome. Far better than CD on the Breeze. Curaçao was by far my favorite port. It is nice to be able to shop at places that are not the normal run of the mill cruise port shops. Balcony cabin was smaller than most, and cabin steward was not the best. The beach at Grand Turk is the best.....shopping it's the worst Read Less
Carnival Sunshine Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.0 3.7
Entertainment 5.0 3.6
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.7
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 5.0 3.7
Rates 3.0 4.1

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