Sail Date: September 2018
I was neither disappointed nor was I overjoyed. We were interested in Norwegian because of all the positive reviews. We chose this cruise because of the price and destinations. Unfortunately, the destinations changed from Eastern Caribbean ... Read More
I was neither disappointed nor was I overjoyed. We were interested in Norwegian because of all the positive reviews. We chose this cruise because of the price and destinations. Unfortunately, the destinations changed from Eastern Caribbean to Western Caribbean. We didn't think we would mind so much, so we continued. Oh, we minded. Our first night I lost count of how many people told us to not get off the ship at Honduras. Why would one of our destinations be such a crime ridden location? Oh well, live and learn. Embarkation day!...we were so excited. It was to my understanding that we were allowed to bring on board one bottle of wine per person. We had the choice of enjoying it in our stateroom or bringing it to dinner and be charged a corking fee. Well, we were charged a corking fee right then and there, before we even boarded the ship! $30 that I had not planned on spending. Yes, I know, it's only $30, but it's the fact that we were misinformed is what bothers me. I got over it,...I was on vacation! We boarded the ship and headed to O'Sheehan's for drinks and snacks while we waited for our rooms to become available. We were on deck 10 forward with a balcony. What a disappointment! The cabins are so small, bathrooms are tiny, and balconies are practically non-existent! I was not looking forward to such a confined space for the next seven days. It was then that I realized that Norwegian cares more about getting as many people on board then they do about comfort. 3,000 plus guests and then include 2,000 plus crew crammed into a space with not much personal space. The amount of people overwhelmed the amount of places they could go. There were only so many bars, lounges, restaurants, and venues. The Lido deck was the biggest disappointment. There were nowhere near enough lounge chairs in the sun to accommodate all the guests that wanted to sunbathe. And there was only one pool!!! I couldn't believe it! And it was so tiny! Continuing with the overcrowding, if you didn't make a reservation for everything, you missed out. All the restaurants were overbooked and we missed out on so many shows as a result. Luckily, we did make reservations for dinner, and I will say that the food at the specialty dining restaurants was amazing! La Cucina, Moderno, Wasabi, Teppanyaki, and Le Bistro were fantastic!!! The service and the food were impeccable!! We did get to see some shows like Burn The Floor, Howl At The Moon, and The Comedy Show, etc. All of them were great, we just wish we could have seen more. We will definitely book another cruise, I'm just not sure if it will be with Norwegian. Good Luck and Take Care! Thanks for reading! P.S. Not a hater,... Just giving my opinion, there's a difference!!!! Read Less
1 Helpful Vote
Sail Date: September 2018
We had a great week on the Getaway! There were three of us - my parents in one balcony cabin, and myself in a balcony cabin next door to theirs (on the 11th deck). It was my first time cruising so I was a little hesitant based on some of ... Read More
We had a great week on the Getaway! There were three of us - my parents in one balcony cabin, and myself in a balcony cabin next door to theirs (on the 11th deck). It was my first time cruising so I was a little hesitant based on some of these reviews, but I was pleasantly surprised! The balcony cabins were perfect - not too small and the bathrooms and shower were a pretty decent size. The bed in my cabin was closest to the balcony which was nice- in my parents cabin next door their bed was further away from the balcony (with the couch being right next to the balcony sliding door) - they would have preferred the lay out of my room but it wouldn't have made a big deal to me either way. Our cabins were always clean and our steward introduced himself to us on the first day. Our cabins were initially missing the blue beach towels so we asked for them at the towel exchange at the pool, and were (rudely) told by the attendant on duty that we needed to take them from our room. After having to give our info for a $25 deposit in case we did not return the towels the pool attendant finally agreed to give us, we were able to get on with our day at the pool. That was annoying and an inconvenience - and we had to ask our steward for beach towels a couple of times before we all got them. Aside from that, no other issues with our cabins and loved coming back to cute towel animals pretty much every night! From a dining aspect, most mornings we ate in the buffet (which was always good and had more than enough options, although a juice/smoothie bar would have been an amazing addition, especially after the gym some mornings). We ate breakfast once at Margaritaville, however their hours are slightly different than the buffet (I think breakfast ends early at 1030a there). We ate lunch at O'Sheehans one day which was pretty good, although service was extremely slow. One other day had lunch (and on most days, snacks) from the buffet which were all good. Dinners at Taste and Savor (complimentary) were all pretty good as well! We also ate at Moderno which was our favorite and best meal of the trip - but make sure you are hungry - SO much food! Teppanaki was our second favorite - a fun environment and the food there was great too. For our 3rd restaurant we ate at Le Bistro - the escargot were delicious, but everything else was not very good. The scallops had a funny/bad taste, and the shrimp and duck were barely mediocre. The service here was also extremely slow and there's a dress code which they definitely enforce (closed toed shoes for men and collared shirts). We were disappointed by this restaurant and wish we hadn't wasted a dinner here! The noodle bar was good for a casual dinner/snack - the portions are pretty small but you can order as much as you want. We also ate at the sushi bar one night which was really good - although service was EXTREMELY slow there. Drinks for the most part were very good. I was impressed with their wine selection, they had a good chardonnay and pinot noir, and a bunch of other options to choose from. Had a few pina coladas (and they happily would add extra rum on top if asked) as well as bloody marys which were great. I was looking forward to Sugarcanes mojito bar, but found most of those drinks to be super sugary and not really authentic - shouldn't the mint leaves be muddled in the glass, and not just a garnish? The bartender at Sugarcane's outdoor bar was not the friendliest either - but we often sat in the couches/chairs nearby and the waiters/servers would come by often to take drink orders which was nice! Loved the outdoor seating area in general (as long as you could find a seat - seemed to be a popular spot!) I can't really speak to the entertainment on-board because we didn't do much of that - but there is definitely a lot to choose from if that's your thing. We did try and book a show on day two and went down to the box office - but all shows were full. Probably should have booked in advance (and you could always try and go standby day-of, but most nights I was happy to go back to my cabin and relax on the balcony with my book and a glass of wine). The ports and shore excursions are what you make of it, I think. We did Maya Chan in Costa Maya which was a really fun day - but be aware the beaches are not "nice" meaning brown water and tons of seaweed. Not sure I'd have any desire to go back to Costa Maya. In Roatan we did the monkey and sloth hangout and snorkeling - which was AWESOME and I highly recommend. In Cozumel we did a private Jeep tour which was also a great excursion and perfect way to see and experience the island away from the super touristy stuff. In Belize we stayed at the port and hung out at the pool and swim up bar the entire day - it's a nice spot and felt like I was staying at a luxury resort. We booked all of our excursions directly and not through Norwegian which I would also recommend - seems to be cheaper and will always be less crowded! The pool itself on the ship was small for the amount of people on board - it was always crowded but there's enough room to hop in for a dip which we did most days. The waterslides were really fun too, even as adults. I typically went to the deck right above the pool to lay out - you could still see/hear what was going on at the pool but was a little more low key. There were always lounge chairs available up there but be aware if you like shade, it's tough to find. Those chairs are on the pool deck and were often covered with towels pretty early in the AM. The fitness center on the first sailing day was super crowded - I went again on the last day and there was barely anyone in there! But the equipment was sufficient to get a good workout in. I ended up caving later in the week and paying for a wifi package but didn't think it was worth it. It was hard to get apps to load and was super slow. Free wifi would be an amazing perk, but on the other hand it was pretty nice to just disconnect for the most part. Also, arriving to board the ship in Miami didn't take too long - we had to wait maybe 30-45min after we checked in to board. Getting on/off the boat on port days was always pretty quick as well. When we docked back in Miami, we were able to take our luggage ourselves and get off the ship around 7:30a, we were at the Miami airport before 9a! Definitely could have booked an earlier flight home and would have been fine. Overall we had a great week and would definitely cruise with Norwegian again! Read Less
1 Helpful Vote
Sail Date: September 2018
Moderno was amazing. Otherwise the complimentary restaurants were o.k. Nothing special. Buffet had good food but the same things over and over especially for breakfast and lunch. Dinner had some variety at buffet. Cabins ... Read More
Moderno was amazing. Otherwise the complimentary restaurants were o.k. Nothing special. Buffet had good food but the same things over and over especially for breakfast and lunch. Dinner had some variety at buffet. Cabins we're pretty good size. Balcony was nice. Carpet was a bit dirty and worn. Only 1 pool which was very crowded. Could use more pools. Shows were nice. Loved Million Dollar Quartet, Burn the Floor and Howl at the Moon. Some ports and excursions we're just o.k. Also in the excursions info it said to bring cash and they took credit card which we did not bring. All in all it was a nice cruise.... can't say fantastic but good. The crew was wonderful - friendly and helpful. They actually seemed like they enjoyed their job. The room Porter's really tried hard to keep the cabins clean and they knew the names of the people in the cabin. Wished I could have done the ropes but it started to rain. Read Less
1 Helpful Vote
Sail Date: September 2018
This was our 7th cruise. Our first five were on Carnival. The 6th on Harmony of the Seas. Then this one on Norwegian. The trip was good. We relaxed. We enjoyed many parts including the free shows. The ship itself is nice and newer and ... Read More
This was our 7th cruise. Our first five were on Carnival. The 6th on Harmony of the Seas. Then this one on Norwegian. The trip was good. We relaxed. We enjoyed many parts including the free shows. The ship itself is nice and newer and clean. The good: Room was nice enough. Clean throughout ship Talented performers at shows Nice selection of drinks Sugarcane Mojito Bar Tappanyaki Shanghai’s The staff was overall very friendly. I ate less on this cruise than any other. The bad: The free food was overall just terrible. Main dining rooms and buffet were tasteless and uninspired. Was so thankful we chose the dining package as one of our free at sea promotions. They couldn’t even make decent pizza. Ugh. The drink package was so limiting compared to the one on RCCL. No energy drinks, no bottled water, no specialty coffees. The Cirque show was a complete waste of money. The food was blah and the show lasted less time than the dinner service. NOT worth the price of admission. Not the most comfortable bed. Pretty firm for our tastes. The pool area is just awful. Such a small area for grown ups to enjoy. Impossible to find a seat. This is a very large ship but broken up into too many spaces. The waterfront is nice but I prefer the open areas and outdoor spaces that Harmony had. This boat felt crammed full of people at times. Overall, we would cruise NCL again, but we would know what we are getting into. Our expectations will be lower as far as food is concerned for sure. Read Less
1 Helpful Vote
Sail Date: August 2018
This was by far the largest ship we have cruised on and I was reluctant as I so enjoyed the smaller ships with NCL such as the Pearl, Dawn, Pride of America but have been on the Epic in the past as well. But we booked less than a week ... Read More
This was by far the largest ship we have cruised on and I was reluctant as I so enjoyed the smaller ships with NCL such as the Pearl, Dawn, Pride of America but have been on the Epic in the past as well. But we booked less than a week prior to departure and the dates fit w our schedule and we needed two balcony cabins. Embarkation was a bit slow with being assigned a 'group #' once through check-in, but it moved fairly quickly, perhaps 20mins wait in a lounge area. My cabin was ready when we embarked, which was a last minute balcony guarantee and we were upgraded to a wheelchair accessible Aft cabin on deck 9. The cabin was huge, more storage than usual and the largest balcony I've ever had. It was fabulous. Our steward, Noel was the best I have ever had as well. Our other cabin was also an Aft facing on deck 14. Smaller but still a bit larger balcony than on the sides of this ship. The ship is large and with being at the Aft we had quite a walk to the theatre for shows, but the elevators at the aft were nearby and less busy than mid ship. The location was excellent for dining and getting up to the pool deck and ropes course, etc. Dining was quite good in the main dining room, breakfast in Savour every morning was excellent, but we like specialty dining and enjoyed our outside seating at La Cucina, excellent service and meal, the Cirque dinner show was excellent as well and Teppanaki is always a favourite and must do each cruise. The chef was even able to accommodate our vegetarian daughter by cooking her meal first and she absolutely loved her dish, very generous portion of tofu cooked amazingly well. She also loved the noodle bar who were able to accommodate her. I recommend the spicy seafood noodle soup! This was a Western Carib which we have done many times, but this was our first time to Harvest Caye. The walk from the pier is quite long to the pool area, but there were lots of loungers w umbrellas around the large pool area which was lovely and tonnes of loungers and clam shells on the beach. Unfortunately due to conditions a red flag was up for most of our day. The young adults loved the zip line and we had a decent snack at the restaurant/bar on the island which we paid for, but was reasonably priced. Cozumel is a favourite port of ours as well love to snorkel and this trip was our best yet w spottings of baby sharks, a baby green sea turtle, monster hawksbill turtle, yellow ray, sting rays and schools of barracuda....among numerous other fish. We were lucky and had awesome weather all week, light shows at night from our balconies and calm seas. The entertainment was also very good. "Burn the floor" was high energy. "Million Dollar quartet" was excellent. The comedians quite good as well. There was always something going on around the pool deck on sea days and we had no trouble finding a lounger, even midday somewhere w a view. The Cirque show is definitely worth the additional fee. I even tried the ropes course! It was quite windy so the plank off the side of the ship was closed but I managed the zip line across the ship....exhilarating for a 50+ for sure. I would definitely go on this ship again, different itinerary. Read Less
1 Helpful Vote
Sail Date: August 2018
We absolutely had an amazing time on the Norwegian Getaway! This was the first time ever cruising and I was worried we wouldn't like it. The cruise ship was beautiful, very well maintained and such a big ship compared to others we saw in ... Read More
We absolutely had an amazing time on the Norwegian Getaway! This was the first time ever cruising and I was worried we wouldn't like it. The cruise ship was beautiful, very well maintained and such a big ship compared to others we saw in the port. Tje embarkation was great, very quick and easy. Absolutely every single person working on the shop was nothing but kind and helpful. We didn't have anything negative to say about any of the staff or services! The cabin was very nice as well. We had the inside room so we already know it would be on the small side but we didn't mind Becuase we didn't spend very much time in the room besides sleeping. There was a lot of storage and the bathroom was quite nice. Our housekeeper Qomar was so nice and did an amazing job with the cleaning. Our room always looked clean! The food was actually the best part of the ship. The buffet was great. We had so much selection. We also tryed osheehans bar for breakfast and it was great as well. The omelette was great and the coffee was surprisingly awesome! I would definetly reccomend eating at osheehans bar for lunch. The wings are so amazing. We got them with the sauce on the side and they were perfect! The nachos are also super good! The only thing that was difficult on the cruise is eating everything but feeling full! Dinner was the best part and often times we were so full we tryed our best but it was hard to finish our food! Taste and savour were both amazing and the menu changed every night so you always had so many choices! We had an amazing rissotto that was out of this world! We also got the dining package so we chose the churrestica, le bistro and cagneys. They were all amazing but the steak at le bistro was out of this world. It was literally the best steak we had ever had. You must go to le bistro and try the steak and the ambience is amazing. The ports were all great we had an awesome time. We can't wait to go on another cruise! We will only cruise with Norwegian,! Read Less
Sail Date: August 2018
My friend invited me and the wife., We upgraded our accommodations to a balcony cabin, the food and beverage package was terrific. We enjoyed the shows that we attended. We had a wonderful time visiting all the ports. I enjoyed the casino. ... Read More
My friend invited me and the wife., We upgraded our accommodations to a balcony cabin, the food and beverage package was terrific. We enjoyed the shows that we attended. We had a wonderful time visiting all the ports. I enjoyed the casino. The Tropicana Restaurant food was excellent, so was the Savor Restaurant. I had several alcoholic drinks for the first time in my adult life. It was an amazing experience. We were fortunate to have almost perfect weather for the entire cruise. It was extra nice being able to experience this adventure with my wife. It really brought us a little closer. We both took advantage of the jewelry store as I brought a nice Bulova watch and she purchased some jewelry. The only negative thing I could say about the cruise is that I didn't have much luck with my phone service. Hopefully in the next year or two we will plan our next cruise. I hope we will have the same wonderful experience as we did on this cruise. Read Less
Sail Date: August 2018
Hubby and I went on this cruise for our 31st Wedding Anniversary, we had an amazing time, the food in the specialty restaurant was spot on, the food in the regular restaurant was good, but not as good as the specialty restaurant. Please ... Read More
Hubby and I went on this cruise for our 31st Wedding Anniversary, we had an amazing time, the food in the specialty restaurant was spot on, the food in the regular restaurant was good, but not as good as the specialty restaurant. Please purchase a specialty package and the ultimate beverage package well worth the money, the ports are very nice, found good bargains in Cozumel Mexico. We also loved the freestyle cruise, you're at your own pace, can't wait for our next cruise. Our stateroom person Jericho was awesome, he is happy and very helpful, loving kind person, he really made our cruise memorable, room and bathroom was well kept and if he see you coming he would lend a helping hand, Thanks Jericho. The bartenders at the Atrium bar was the place to be, they all remember your name and drinks you were drinking and Jericho also remembered our name, waiting to booked our next cruise. Read Less
1 Helpful Vote
Sail Date: August 2018
This was my first time with Norwegian and I was excited to try this cruise line. But I was a little disappointed . - First day - During the safety drill before ship departed, some crew members were rude. They literally were ... Read More
This was my first time with Norwegian and I was excited to try this cruise line. But I was a little disappointed . - First day - During the safety drill before ship departed, some crew members were rude. They literally were telling people to SHUT UP!! Seriously didn't feel welcoming. - They had three complimentary restaurants aside from the buffet. Tropicana, Savor and Taste. All had the same menus, and not much of new daily selection. And when we ordered our food, it got to us an hour later or more. Waiters apologized , supervisors came to our table to question if we had gotten our food, and excuses of having only one kitchen for three restaurants. You can here comments from other cruise passengers about similar complaints, etc. - We had gotten three cabins, and one had a broken closet door that was fixed 2 days later and the same cabin didn't have air conditioning throughout the whole cruise. It was mentioned to the person that cleans the room, he played with the buttons air would start then shut off. When I went to guest services they said no one had reported any issues with the air. Seriously? - And our final issue was that my son bought a chain with a heart pendant at the jewelry store on the ship. Some one stole it then took it out of the case and threw the empty case in the elevator. We later found the empty case. We went to guest services to make a report. They called security. (Didn't speak English well at all) and we explained about 10 times what happened and he would say " oh so you lost it" we would correct him and say no , someone took it, and he would say "oh so you lost it" (very frustrating) At the end , they were supposedly going to investigate and review elevator footage and give us a report. Our cruise ended and no one ever got back to us. It just seemed that customer satisfaction was definitely not their priority. Very unprofessional and very disappointed. Read Less
Sail Date: August 2018
The Getaway is a beautiful ship i would love to cruise on her again. Our room was very accessible for my wife who is handicapped and in a wheelchair. The staff everywhere on the ship is awesome they even pushed my wife in her wheelchair ... Read More
The Getaway is a beautiful ship i would love to cruise on her again. Our room was very accessible for my wife who is handicapped and in a wheelchair. The staff everywhere on the ship is awesome they even pushed my wife in her wheelchair off of the ship in all ports. The food is very very good in all the restaurants we ate at. Looking forward to sailing again in the future. Our room was cleaned 2 times a day. The view from the balcony is awesome my wife's wheelchair easily rolled onto and fit on our balcony. The handicapped accessible rooms are large enough to easily move a wheelchair around th room with no tight spaces. Jonas our house keeper is great. He made sure all of our needs and wants were met all with a smile on his face. The whole crew on the ship are wonderful Read Less
Norwegian Getaway Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.9
Entertainment 5.0 4.0
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.0 3.7
Enrichment 2.0 3.6
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 N/A

Find a Norwegian Getaway Cruise