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American Queen Voyages American Queen Cruise Reviews

4.5 / 5.0
Editor Rating
222 reviews
The folding stacks
Calliope
Special guest singer! He was fun!
Soooooo relaxing . . . watching the barges ply the mighty Mississippi.
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Cruiser Rating
4.0
Very Good
222 reviews
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Featured Review
Marvelous Mississippi Meander
"We spend three nights pre-cruise in Memphis, one of which was included in the cruise fare.We chose to keep our bags and disembark on our own, since we were staying in New Orleans three nights post-cruise...."Read More
RealJewell avatar

RealJewell

10+ Cruises

Age 70s

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1-10 of 222 American Queen Voyages American Queen Cruise Reviews


Disaster

Review for American Queen to U.S.A.

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cmichaelcornely
10+ Cruises • Age 70s

From the beginning a Disaster Boarding through a dirty port gangway Very weak welcome aboard Dirty Boat Sparse crew Boat broke did not go for two days Food awful and cold Bars terrible Only 3 not open most of the time Only two bartenders Dirty glasses everywhere food, dirt on decks Cigarettes' buts on floor Housekeeper sporadic Ports ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....

Sail Date: September 2022


Rolling On The River

Review for American Queen to North America River

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bob brown
10+ Cruises • Age 70s

I have always wanted to cruise on the US rivers, and I also wanted to experience the largest riverboat, as well as steam-powered, so the American Queen was my obvious choice. Eventually, I hope to cover all the US rivers that offer overnight cruises. We flew in to St. Louis, and were lodged at the Hilton at the Ballpark, where we checked in, and completed a Covid test. We toured St. Louis ...
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Sail Date: July 2022


First River cruise but not our last!

Review for American Queen to North America River

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IamAlyce
10+ Cruises • Age 60s

American queen River cruise, NOLA to Memphis. June -26-July 4, 2022 After years of ocean voyages, we experienced our first River cruise! One night hotel and Transfer to boat included We booked one extra night ourselves We had a Nola tour. On boarding day, Very good info. Three stops. Then Transfer to ship after tour Our buses and drivers stay with us the entire time, they drive ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello IamAlyce! Thank you for your feedback and kind words. We are glad to hear that you enjoyed your time sailing on American Queen. We hope to see you back on the river soon!...

Sail Date: June 2022


Short Staffed

Review for American Queen to North America River

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Shortyman
10+ Cruises • Age 60s

For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source. One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...

Sail Date: April 2022

Traveled with disabled person


Slightly disappointing trip

Review for American Queen to U.S.A.

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AliWood
6-10 Cruises • Age 60s

This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis. Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi AliWood! We appreciate you taking the time to leave us a review. We are disappointed to hear about a lack of communication about The River Grill and bar. We are glad you enjoyed some ports...

Sail Date: April 2022


Lies

Review for American Queen to U.S.A.

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boatpat51
10+ Cruises • Age 70s

We had been on this lines American countess in the northwest 2 years ago and had a wonderful time. With all of the Covid precautions we felt very comfortable. The ship was lovely, but the trip began with a mechanical problem that held us over in New Orleans for an extra day. Being experienced cruisers we did not find this upsetting, besides, an extra day in New Orleans is a bonus. I do have to ...
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Sail Date: September 2021


Disaster

Review for American Queen to U.S.A.

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cmichaelcornely
10+ Cruises • Age 70s

I have been on over 20 cruises and I believe I can evaluate from experience This was the worst cruise that I have ever been on. The irony is that that Cruise line did not care These were the low points; BOAT dirty. I have dozens of photos of filth, cigarette butts, dirty dishes and glasses. The Boat went no where at the start because it broke and they told us nothing. They ...
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Sail Date: September 2021


Interesting Steam Powered Paddlewheeler

Review for American Queen to U.S.A.

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penguin303
6-10 Cruises • Age 70s

Like many folks we had cabin fever after being cooped up to avoid the COVID virus. When it appeared that things were opening up, we booked a nine day cruise on American Queen Steamboat Company's (AQSC) "American Queen" from Louisville, KY to Memphis, TN. We were impressed with the health and safety precautions and felt that it would be safe to cruise in the good old U.S.A. We arrived in ...
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Sail Date: August 2021


Marvelous Mississippi Meander

Review for American Queen to North America River

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RealJewell
10+ Cruises • Age 70s

For our first post-COVID adventure, we decided to see more of the USA, and a riverboat cruise down the mighty Mississippi has always sounded alluring. We sailed downstream, from Memphis to New Orleans, on the beautiful and stately American Queen. We spend three nights pre-cruise in Memphis, one of which was included in the cruise fare. The cruise line hotel was The Peabody, "The South's Grand ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi RealJewell! Thank you for your kind words! We are thrilled that you enjoyed sailing with us on the mighty Mississippi. We will be sure to pass all your feedback along and let Jeremiah,...

Sail Date: March 2021


plan awful

Review for American Queen to North America River

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cmichaelcornely
10+ Cruises • Age 70s

The boat was dirty. very rarely cleaned by crew, i have photos. food cold and awful Bars bad and very few Boat broke and we missed ports Captain hardly dais a word two nites the cabin was not cleaned front desk was useless we would tell people not to cruise on the boat there was covid on it and they did not tell us until after the fact i\I wrote the company and they did not ...
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Sail Date: January 2021


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