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American Queen Voyages American Queen Cruise Reviews

4.5 / 5.0
Editor Rating
224 reviews
The folding stacks
Calliope
Special guest singer! He was fun!
Soooooo relaxing . . . watching the barges ply the mighty Mississippi.
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Cruiser Rating
4.0
Very Good
224 reviews
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Featured Review
First River cruise but not our last!
"Lots of good info and stories Boarding: Easy quick walk on, champagne welcome, music playing Rooms ready quickly Suite 509 which was deluxe suite Had more room and a few extra perks which included: early boarding, a bottle of wine, a box theater seat, Choice of dining times Queen bed, sofa and two chairs Dressing area with closet and drawers Dresser in main area Very antique and southern feel Full tub with shower and commode and sink inside bathroom Extra sink area outside of bath Easy walk off and on at all ports.Buffet upstairs is all three meals plus ice cream and snacks Breakfast and lunch was usually 7-9/930am Dinner was two seatings: 515 and 8pm Buffet was also during these times Coffee and tea, juices and lemonade, etc available self serve 24 hr At least one bar is open at 11 and one stays open late We were sad the River Grill was never opened but understand they are short staffed...."Read More
IamAlyce avatar

IamAlyce

10+ Cruises

Age 60s

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1-10 of 224 American Queen Voyages American Queen Cruise Reviews


Disaster

Review for American Queen to U.S.A.

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cmichaelcornely
10+ Cruises • Age 70s

From the beginning a Disaster Boarding through a dirty port gangway Very weak welcome aboard Dirty Boat Sparse crew Boat broke did not go for two days Food awful and cold Bars terrible Only 3 not open most of the time Only two bartenders Dirty glasses everywhere food, dirt on decks Cigarettes' buts on floor Housekeeper sporadic Ports ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....

Sail Date: September 2022


The worst and most expensive cruise we have ever done

Review for American Queen to U.S.A.

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Fesey
10+ Cruises • Age 60s

This was a bucket list holiday for my husband and I travelling from Minneapolis, Minnesota to New Orleans. We paid over £6000 each for a 14 day holiday - a majority of Americans paid $20,000 per cabin. We travelled from Redwing Minneapolis to New Orleans in an inside cabin. This was the cheapest cabin available. Our holiday started on 12th September and ended 26th September 2022. The weather ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Fesey! Thank you taking the time to leave a review. We are disappointed to hear about the problems with staff, food, and cancellations. We will pass the feedback along to our team....

Sail Date: September 2022


Not so mighty Mississippi

Review for American Queen to North America River

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Welikecruzng
10+ Cruises • Age 60s

To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities. 1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen. 2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Welikecruzng! Thank you for taking the time to leave a review. We are disappointed to hear about the missed stops, internet situation, among other things you mentioned. We will pass the...

Sail Date: September 2022


Rolling On The River

Review for American Queen to North America River

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bob brown
10+ Cruises • Age 70s

I have always wanted to cruise on the US rivers, and I also wanted to experience the largest riverboat, as well as steam-powered, so the American Queen was my obvious choice. Eventually, I hope to cover all the US rivers that offer overnight cruises. We flew in to St. Louis, and were lodged at the Hilton at the Ballpark, where we checked in, and completed a Covid test. We toured St. Louis ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi bob brown! Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your trip on American Queen! We will pass your feedback along to our crew....

Sail Date: July 2022


First River cruise but not our last!

Review for American Queen to North America River

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IamAlyce
10+ Cruises • Age 60s

American queen River cruise, NOLA to Memphis. June -26-July 4, 2022 After years of ocean voyages, we experienced our first River cruise! One night hotel and Transfer to boat included We booked one extra night ourselves We had a Nola tour. On boarding day, Very good info. Three stops. Then Transfer to ship after tour Our buses and drivers stay with us the entire time, they drive ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello IamAlyce! Thank you for your feedback and kind words. We are glad to hear that you enjoyed your time sailing on American Queen. We hope to see you back on the river soon!...

Sail Date: June 2022


Slightly disappointing trip

Review for American Queen to U.S.A.

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AliWood
6-10 Cruises • Age 60s

This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis. Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi AliWood! We appreciate you taking the time to leave us a review. We are disappointed to hear about a lack of communication about The River Grill and bar. We are glad you enjoyed some ports...

Sail Date: April 2022


Short Staffed

Review for American Queen to North America River

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Shortyman
10+ Cruises • Age 60s

For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source. One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...

Sail Date: April 2022

Traveled with disabled person


Disaster

Review for American Queen to U.S.A.

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cmichaelcornely
10+ Cruises • Age 70s

I have been on over 20 cruises and I believe I can evaluate from experience This was the worst cruise that I have ever been on. The irony is that that Cruise line did not care These were the low points; BOAT dirty. I have dozens of photos of filth, cigarette butts, dirty dishes and glasses. The Boat went no where at the start because it broke and they told us nothing. They ...
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Sail Date: September 2021


Lies

Review for American Queen to U.S.A.

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boatpat51
10+ Cruises • Age 70s

We had been on this lines American countess in the northwest 2 years ago and had a wonderful time. With all of the Covid precautions we felt very comfortable. The ship was lovely, but the trip began with a mechanical problem that held us over in New Orleans for an extra day. Being experienced cruisers we did not find this upsetting, besides, an extra day in New Orleans is a bonus. I do have to ...
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Sail Date: September 2021


Interesting Steam Powered Paddlewheeler

Review for American Queen to U.S.A.

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penguin303
6-10 Cruises • Age 70s

Like many folks we had cabin fever after being cooped up to avoid the COVID virus. When it appeared that things were opening up, we booked a nine day cruise on American Queen Steamboat Company's (AQSC) "American Queen" from Louisville, KY to Memphis, TN. We were impressed with the health and safety precautions and felt that it would be safe to cruise in the good old U.S.A. We arrived in ...
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Sail Date: August 2021


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