Sail Date: January 2019
Loved the 11 day cruise. We've always done 7 so this was a change. We thought it might be too long, but it was actually perfect. Everything and Everyone was Fabulous. The room was perfect. Always a towel animal in the evening. ... Read More
Loved the 11 day cruise. We've always done 7 so this was a change. We thought it might be too long, but it was actually perfect. Everything and Everyone was Fabulous. The room was perfect. Always a towel animal in the evening. The entertainment was outstanding. The ports were all nice. They were not crowded at all. Brought home a lot of souvenirs. I Love NCL and will only travel with them. This was our 7th cruise and we are ready to book the next one. Getting on and off the ship was a breeze. Casino was a lot of fun as well. The cruise director was funny and always had a smile on his face. Food was great. Unlimited Beverage package was plus. Ropes course was fun and a little scary. Loved the Plank. Drove to New Orleans the night before to save time. Parking was no problem and close enough to walk to port. bonus Read Less
Sail Date: January 2019
NCL is our cruise line of choice and we love the latitudes program. All of our NCL cruises to date have been great until this one. The entertainment was for the most part poor and gross at times. The extra charges were never ending. The ... Read More
NCL is our cruise line of choice and we love the latitudes program. All of our NCL cruises to date have been great until this one. The entertainment was for the most part poor and gross at times. The extra charges were never ending. The casino is midship and the smoke was terrible. The atrium played host to a continuous stream of game shows and "entertainment" all of which were so noisy it was unbearable. The atrium also has the internet café, a loud bar, and all of the onboard services like cruise next desk, reservations etc. This area was so loud we could not work with staff to book another cruise on board as no place is provided to be able to hear or sit down with someone to make an informed decision. There was a lot of good on the ship too but the smoke and extreme noise everywhere, especially the atrium was terrible. We will not cruise another NCL ship of this size and category. Too many people, too many lines. Read Less
Sail Date: January 2019
I’ll keep it somewhat short. First of all we are a low maintenance travelers but we do travel very frequently. We were booked in the worst cabin on the ship ( no joke) room 8403. It is below one of busiest crew stairwells on the ... Read More
I’ll keep it somewhat short. First of all we are a low maintenance travelers but we do travel very frequently. We were booked in the worst cabin on the ship ( no joke) room 8403. It is below one of busiest crew stairwells on the entire ship ( which is a metal staircase). All night crew are pounding up and down all night right over your head, we didn’t sleep for the first 3 nights and the only thing guest services could do was give us earplugs until they could eventually get us another room. The worst part was that when I brought up the noise complaints to guest services they explained to me that this particular room has had a long history of noise complaints ( shocking ) and that they still continue to book people in it just blew me away. The nickel and diming on this ship was astounding. The only thing you dont pay for is the gym the pool and the hot tubs, anything and everything else is an up charge and way over priced. They add a 20% service charge to every thing food or beverage related you buy. I’m not a cheapskate but when you pay $34;00 for a frozen drink and a bourbon and coke with a 6 dollar service charge attached that’s just too much. The food at the buffet was very boring and did not have a whole lot of variety. There were some exceptional staff members but overall was not really impressed by the staff on this ship. Read Less
Sail Date: January 2019
Crew, food and activities were top rate. We enjoyed the variety of sport activities available. The crew was attentive, polite and efficient and we found delicious food choices at all the complementary restaurants. Margaritaville has the ... Read More
Crew, food and activities were top rate. We enjoyed the variety of sport activities available. The crew was attentive, polite and efficient and we found delicious food choices at all the complementary restaurants. Margaritaville has the quietest and most perfect complementary breakfast buffet outside on Deck 16. Moderno has a lovely complementary sea day lunch buffet. Embarkation, tender and debarkation processes were perfectly organized and ran very smoothly. The only disappointment I had was in the Rock of Ages theater show. I lay the blame on the choreographer, not the dancers and singers. It's a shame really, that show had so much potential, but the choreography was written for shock value. It got old fast. It didn't matter how many times they announced that the show was not for anyone under 15 or easily offended, having girls bend over for lengthy periods of time in thongs is not art. Having men pretend to play with themselves is not art. Cursing and taking the Lords name in vain is not art. Keep it classy Norweigan. Read Less
1 Helpful Vote
Sail Date: January 2019
Every January we try to get away from the winter and enjoy the Caribbean sun and warm water. This was our first time on the Breakaway and the ship had everything we hoped for. Our balcony cabin was very clean and our cabin steward was one ... Read More
Every January we try to get away from the winter and enjoy the Caribbean sun and warm water. This was our first time on the Breakaway and the ship had everything we hoped for. Our balcony cabin was very clean and our cabin steward was one of the best stewards we have ever had. As we have come to expect, the Le Bistro and Moderno restaurants were wonderful. The Cirque dinner show was a little disappointing. We enjoyed the Illusionarium show on the NCL Getaway on a previous cruise much more. I like to play cards in the casino and was extremely unhappy to find that the minimum table game bet has been recently raised to $10. This led to very few players at the card tables (Three Card Poker, Let It Ride, 21 etc.). Most of the time the card tables in the casino just sat empty for the whole cruise! Harvest Caye is really nice and very clean. It is the crown jewel port of this cruise. The other ports just get to be bigger and bigger shopping malls. Unfortunately as more and more big cruise ships simultaneously visit the Caribbean ports much if not all the charm of these destinations is lost to the massive commercialization of the ports. Read Less
2 Helpful Votes
Sail Date: January 2019
8th cruise and 1st cruise on NCL. The plus’ -Ship: was beautiful but not laid out very well. Cabin was adequate but balcony was very small. 2 chairs and a tint table is al that fit. -Entertainment: was OK. Really enjoyed Guilty ... Read More
8th cruise and 1st cruise on NCL. The plus’ -Ship: was beautiful but not laid out very well. Cabin was adequate but balcony was very small. 2 chairs and a tint table is al that fit. -Entertainment: was OK. Really enjoyed Guilty Pleaaure band playing in Syd Norman’s club. Had to make reservations for some of the shows which is ridiculous. Some of the shows cost. That’s a first for us. -Service: Dining room the first 3 nights was terrible. Took 2 1/2 to 3 hours to get they dinner. 4th night set in Jennipher’s section and the service was great. George was our waiter and he was great too. We reserved that table every night. So much for freestyle dining. Lines got too long!! Service by bartenders was marginal. Depended on where you were whether you got good service or not. -Cost: the price of the cruise which included the bar package, $50 off per person on excursions, 250 minutes of internet and 1 hour of phone calls was a good price. Once on the ship we stared seeing charges that we didn’t expect. NCL’s private island was free but food and beverages cost and we were charged a service charge and gratuity of 27%. Ridiculous!! Other cruise companies private islands include food and beverages for free. -Excursions: found very few that includes food and beverages. Jamaica-The Horse riding in the surf was a blast! Grand Cayman-our excursion started late because a bus broke down so was rushed they everything. Swimming with the stingrays was great, the turtle farm was great but was rushed thru too fast. Harvest Caye-beautiful island but too expensive. We did the snorkel but was very boring. No colors and very few fish. We purchased the snorkeling package 2 months in advance at 9:30 and received confirmation for that time. When we got on the ship we were moved to 11:00. Was moved because the platinum plus people were given preference so moved us. Unacceptable!! Belize-riverboat cruise was ok, saw manatees, alligators iguanas and monkeys. The crew were a blast!! Costa Maya- we went to the Mayan Kingdom Park!! Was our best excursion!! 5 zip line courses, around 12 water slides, a beautiful lazy river, a pool for lounging and a kids area. Looked pretty new and felt very safe. Cozumel- went on a Dune Buggy and snorkel excursion. Terrible! The dune buggies never left the highway. The snorkeling was pretgood. Saw lots of pretty fish. The guide was terrible. Repeated directions at least 3 times and rushed us out of the snorkeling area and didn’t have time to look at our pictures. Took us to a place to eat and lots of trinkets. We had lots of time at this place!! Too much time. Wouldn’t recommend!! Read Less
1 Helpful Vote
Sail Date: January 2019
This was our first cruise with NCL, third overall. We chose NCL because of the departure from NOLA and it seemed like a good deal. The deal was misleading and ended up costing more due to the nickel and diming at every opportunity. ... Read More
This was our first cruise with NCL, third overall. We chose NCL because of the departure from NOLA and it seemed like a good deal. The deal was misleading and ended up costing more due to the nickel and diming at every opportunity. Embarkation was organized and efficient. Disembarkation was disorganized, chaotic and took far longer than necessary. Our mid-ship balcony stateroom was small but adequate. The shower was the best part. The bed was comfortable. Our steward, Candido, provided superior, warm and friendly service. The food ranged from sub-par to adequate. We had a few items from the buffet and decided to avoid having meals there. It just didn’t look good. Our best meals were in the Taste and Savor dining rooms but they were nothing really special. I had looked forward to celebrating my 65th birthday at Ocean Blue. We walked into a fishy smelling restaurant and things went downhill from there. The stone crab claws were very small and dry. The Grouper was mushy and my husband’s sea bass smelled and tasted fishy. The couple seated next to us had an even worse experience with lobster and scallops. My birthday was never acknowledged but to be fair we were just anxious to be gone and declined offers of dessert. Dining at Moderno and Carney’s was slightly better but still just adequate. O’Sheehans was ok and provided quite a few of our meals. A quiet place for a quick complimentary buffet breakfast can be found at Margaritaville. The ship was very crowded but with a little extra effort and planning a quiet spot to sit could be found. The too small pools were just too crowded to use in the afternoons on sea days. There are activities for everyone wishing to participate. Smoke from the casino and cigar room could be smelled throughout the mid level decks and pool area. A 2:00 am visit to the infirmary for acute gastroenteritis resulted in efficient and excellent care. Because a cause could not be determined, my husband and I were confined to our stateroom for 24 hours and I was placed on a bland diet. The customary $7.95 room service charge was waived and the medical service and medication was complimentary. Fortunately, it did not turn out to be viral and contagious but I am fairly certain I had food poisoning through my own carelessness. In spite of the above complaints we mostly enjoyed our cruise but came to the conclusion that NCL is not the cruise line for us. Read the fine print, do your research and ask lots of questions before you sail. Read Less
Sail Date: January 2019
I received a casino "deal" from a Caesar's casino in Las Vegas. Through the upgrade process went from a balcony to a H4 Family Suite. At a reasonable price. The cabin was perfect with the exception of a foggy window in ... Read More
I received a casino "deal" from a Caesar's casino in Las Vegas. Through the upgrade process went from a balcony to a H4 Family Suite. At a reasonable price. The cabin was perfect with the exception of a foggy window in the main bathroom. While the balcony is pretty small, holding only 2 chairs and a small table, it suited the needs. Embarkation was a surprise. I'm one of those folks who gets eager and tends to get to the port too early. Arriving at 10:30 ish, I found that Haven and group 1 folks were already boarding. There was a 15 minute glitch when the computers hiccuped but I thought NCL did a great job getting us on board quickly. The Haven dining room turned out to be my favorite venue on the ship...breakfast, lunch and dinner. Cagney's has always been my favorite but we cancelled our Cagney's reservation in preference to the Haven restaurant. Excellent service, much less chaos than the Breakway version of Cagney's. Shows were a bit of disappointment, not because they were bad (Burn the Floor and Rock the House were fine) but rather than I prefer the variety that smaller ships offer. The 800 seat main theater on the ship seems way small given 4,000 passengers. NCL crammed about 800 of us into the theater for the lifeboat drill. Gag me with a spoon. Getting in that place was a nightmare. The Haven was quiet. Very few children on the cruise because of the time and length of cruise, I surmise. The stateroom was equally quiet with only a gurgling noise, rather soothing, present at times. Other than a foggy window and a balky bedroom pocket door, things were fine. NCL couldn't provide us a DVD player (I brought some movies I wanted to watch) but the TV movies were free. TV channels available were pretty abysmal. On board internet was slow. No surprise there. The pool area outside the Haven was always crowded. I'm not a sun bather so no big deal but it certainly got crowded. I missed the promenade that other NCL ships have. Deck 7 doesn't go around the ship and using Deck 8 (the Waterfront) requires going in and out of the ship at the forward end. One can walk around 16 if one is OK with dodging joggers and having a pretty truncated walk. I question that portion of the ship design but, then, no one asked me. Pity! Disembarkation was a bit more problematic with a long line for NCL provided transportation. I believe that is all about 4,000 folks trying to go somewhere. Minor gripe to be sure. The ports Jamaica and Grand Cayman are best skipped in my opinion and I will next time. The plus is that the thermal spa gets nice and quiet when it is a port day. The thermal spa was too hot (not the water, the air) every day except that last two. But I enjoyed it...but would have like it more if it was under 80 degrees F ambient. What were they thinking? Read Less
Sail Date: January 2019
I choose this cruise because friends we were travelling with always cruise Norwegian and we were going with them. We found for the age of the people travelling that the entertainment was repetitive and inappropriate for older crowds, lewd ... Read More
I choose this cruise because friends we were travelling with always cruise Norwegian and we were going with them. We found for the age of the people travelling that the entertainment was repetitive and inappropriate for older crowds, lewd and loud and definitely not the kind of entertainment at the breakaway theatre that older crowds would attend to. Considering the age of the people that went the music and shows appealed to a much younger crowd than were on the ship. In all the nights only 2 nights was the entertainment acceptable to an older crowd. Also the Atrium carried extremely loud activities when people were attempting to deal with the service desk and the internet people and you couldn't hear what they were saying. The internet and service desk should be moved or the atrium activities. The internet was completely unacceptable. Without using the internet at all, I got a message that I had used all my internet. and when I went to ask about it the girl there was rude and I couldn't hear her. There was no quiet place that a person could get away and just enjoy some quiet entertainment. There was a guitar player and a piano player that were very good but when you went to listen to them there were either no seats or it was out in the open where everyone else could be heard. Went to a movie at the Pour house and the movie couldn't be seen on the screen from the seats. On the whole if I ever do Norwegian again I will never do this large a ship. Read Less
Sail Date: January 2019
The ship was beautiful. Room 10864 was very big but the balcony was very small. We weren’t prepared for that. The entertainment wasn’t very good. One night we went to a show and it said it was for over 21 and it was borderline ... Read More
The ship was beautiful. Room 10864 was very big but the balcony was very small. We weren’t prepared for that. The entertainment wasn’t very good. One night we went to a show and it said it was for over 21 and it was borderline porno. Really very bad taste. The theaters are very small so you have to get there a 1/2 hour early or you will not have a seat. We walked out of a show one night, along with many others, because it was so loud. Food is very good. You don’t need to eat at the pay restaurants. The staff seem to be very happy and very friendly. We had no problem sharing a table with people if you like that. We met alot of interesting people by doing that. Make sure they write down your number when you go to the Muster Drill or they will haunt you that you haven’t gone. We loved all the ports and look forward to going again on another of their cruises. Read Less
Norwegian Breakaway Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.7
Entertainment 4.0 3.9
Public Rooms 4.0 3.8
Fitness Recreation 5.0 3.7
Family 5.0 3.7
Shore Excursion 3.0 3.5
Enrichment 2.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.4
Rates 3.0 3.3

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