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Norwegian Breakaway Cruise Reviews

4.5 / 5.0
Editor Rating
3752 reviews
2 Awards
Club balcony suite
Club balcony suite
Club balcony suite
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Cruiser Rating
3.4
Average
3752 reviews
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Featured Review
A Well-Organized and Fantastic Cruise
"As soon as we learned that NCL was resuming NYC to Bermuda cruises, we booked a Haven Spa Suite because we wanted to try the Haven and we loved the Thermal Suite on the Escape.Once we checked in, we went to the Haven lounge at the port where we were told to have a seat to wait to be checked in, and someone would be with us shortly...."Read More
LisaMulli68 avatar

LisaMulli68

2-5 Cruises

Age 50s

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1-10 of 3,752 Norwegian Breakaway Cruise Reviews


Very disappointed, worst experience ever. Have loved 3 other Norwegian cruise.

Review for Norwegian Breakaway to Caribbean - Western

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merrilldean
6-10 Cruises • Age 70s

Booked to celebrate our 55th anniversary. The ship was super overcrowded. Service was horrible, not enough staff! The excursion to Sol Mar was horrible, bus was old falling apart, driver missed the entrance. Last bus to arrive at 945 and told lunch was served 10 to 11. No one wants to eat lunch at 10, we had just arrived everyone was complaining about it. We were told there would be ...
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Sail Date: January 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


Overbooked and Understaffed

Review for Norwegian Breakaway to Caribbean - Western

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okie82
First Time Cruiser • Age 30s

This was our first cruise and will probably be our last with NCL. Pro's - 1. Food was good 2. Drinks were good 3. Entertainment was great 4. Room was nice Con's - 1. Way to crowded - our ship was at capacity or a couple hundred short of it based on what the cruise director said. This made is hard to much of anything without waiting in long lines. 2. Loud - With the ship ...
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Sail Date: January 2023

Cabin Type: Spa Mini-Suite with Balcony


The new Carnival!

Review for Norwegian Breakaway to Caribbean - Western

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hintonda01
10+ Cruises • Age 60s

We chose this cruise specifically for Harvest Caye, which was beautiful overall. The beach area however has very course sand and heavy seaweed. The show Six was also amazing. This is where the good stops. We have cruised with Norwegian many times in the past with little to no issues. The Breakaway was a disappointment. The ship is understaffed. Meal service was slow, staff unattentive, bar service ...
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Sail Date: January 2023

Cabin Type: Mid-Ship Balcony Stateroom


The staff are overworked and cranky.

Review for Norwegian Breakaway to Caribbean - Western

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PrincessMagenta
2-5 Cruises • Age 40s

The staff recently had layoffs and pay cuts. This is felt throughout the ship. Our room attendant was so nice but his rooms went from 15 to 22 and this was the consensus across the ship. Our waiters were grumpy and frustrated that they weren't receiving tips. We felt bad and wound up not having our room serviced. When we booked this trip, it was WAY more than on Carnival and I was ...
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Sail Date: January 2023


Disorganized, overcrowded.. understaffed

Review for Norwegian Breakaway to Caribbean - Western

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Kschrock
10+ Cruises • Age 40s

I’ve been cruising since I was a kid ( I’m 39 now) and I have had many amazing cruise experiences (14 cruises )I have almost always sailed on Royal Caribbean, however, I have sailed with Carnival two times. I will have to say that I was very excited to sail on Norwegian cruise line as I had heard so many great things from patrons of the line. I was surprised to see that they were offering the Free ...
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Sail Date: January 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


My 15th cruise, and worst one ever

Review for Norwegian Breakaway to Caribbean - Western

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trouble1964
10+ Cruises • Age 50s

We booked this cruise as a treat for my mother and aunt. In all, there were 4 adults, and no children. We left out of New Orleans, which is a few hours drive for us, and purchased the priority boarding package. Our time to board was between 1 pm and 1:30 pm. This was a complete waste of money, as there was no PRIORITY boarding. The terminal traffic was horrible, with stop and go traffic as ...
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Sail Date: January 2023


Never Cruise Line

Review for Norwegian Breakaway to Caribbean - Western

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ultramarathon
First Time Cruiser • Age 50s

We chose NCL over some others mainly for the Entertainment. Big mistake! Please do not cruise with NCL. They will treat you with no courtesy. First we departed late from NOLA, which caused us to arrive late at other ports so two of our excursions were canceled. Second our a/c went out in our cabin it took almost two hours for them to respond. The food was bland unless you ate at a specialty ...
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Sail Date: January 2023

Cabin Type: Large Balcony Stateroom


Dysfunctional

Review for Norwegian Breakaway to Caribbean - Western

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Jblair28
2-5 Cruises • Age 20s

We chose this cruise because we had heard good things about it and it is one of the more popular cruise lines and we got a good special. But the second we got on the cruise was slam packed. So crowded so tight. Everything they did was so unorganized and so dysfunctional. The rooms were modern in design but felt very cheap. Dining was the worst experience. The food was not good and the experience ...
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Sail Date: December 2022

Cabin Type: Mini-Suite with Large Balcony


Went 9 days with no luggage

Review for Norwegian Breakaway to Caribbean - Western

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Craig Gordon
10+ Cruises • Age 60s

I hope this is helpful. Embarkation was very slow. It was raining hard so it took a couple of hours. I am a sapphire tier level so I am supposed to get priority check in. The crew member at the front said it was too busy for that and if I didn't like it I should complain. Off to bad start. my daughter and I never got our luggage from united at New Orleans airport. We were told a lot of different ...
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Sail Date: December 2022

Cabin Type: Mid-Ship Balcony Stateroom


Despite the rain, plenty to do

Review for Norwegian Breakaway to Caribbean - Western

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LKYSTARZ
2-5 Cruises • Age 50s

We wanted to cruise over Christmas to avoid all the stress of the holiday. The Norwegian Breakaway definitely accomplished this for us. Overall, despite FIVE days of rain, we had an amazing time. The ship is huge and has endless things to do---classes, shows, spa, game-show style games, shopping, gyms, casino, bars...the list goes on and on. The ship was very clean and the service was ...
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Sail Date: December 2022


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