1 Helpful Vote
Sail Date: December 2016
It’s a relaxing and educational way to spend Christmas and touring the southeast. The change of port this year from Amelia Island to Jacksonville due to the September hurricane gave us the chance to see both Jacksonville and St. ... Read More
It’s a relaxing and educational way to spend Christmas and touring the southeast. The change of port this year from Amelia Island to Jacksonville due to the September hurricane gave us the chance to see both Jacksonville and St. Augustine in the days before we sailed. Embarkation was smooth and welcoming. Several ports of call were damaged by the hurricane but ACL found ways for us to experience everything in those areas. Nothing phases them and their “can-do” attitude. I loved the fact that we could walk right off the boat and into historic Savannah. What a plus! They even arranged for Christmas Eve transportation to church services. Wow! The prices are higher than those for an ocean cruise but the service and small ship atmosphere are completely worth it for me. Ocean cruising makes me ill and I’m thrilled I’ve found a way to still explore the U.S. on the waterways with ACL. These small ships sail smooth as glass. In addition, the chefs on American Cruise Lines are the best. They allow me to cruise with ease, even though I have serious food allergies. Each of the chefs on my cruises have met with me and tailored my meals so that I wouldn’t have an allergic reaction. This is a huge plus for me and my feeling of comfort and security on the trip. Disembarkation was easy with transportation to the airport fast and efficient. I’m looking forward to my next cruise that's already booked on ACL to the New England Islands. Can’t wait! Read Less
5 Helpful Votes
Sail Date: December 2016
This was a Christmas week cruise, from Jacksonville, FL to Charleston, SC. We had about 100 passengers which made it easy to get to make friends. The ship was decorated for Christmas, the entertainment Christmas themed and we had a gift ... Read More
This was a Christmas week cruise, from Jacksonville, FL to Charleston, SC. We had about 100 passengers which made it easy to get to make friends. The ship was decorated for Christmas, the entertainment Christmas themed and we had a gift exchange on Christmas day. This was my third trip with American Cruise Lines and I've enjoyed each of them. One optional excursion was a couple of hours on a shrimp boat. We cruised an inland waterway, dragged a net and brought an amazing variety of marine life on board. A naturalist picked up and discussed many of the catch. His explainations were detailed, interesting and infomrative. Great excursion! Another excursion was a small boat on the sound adjacent to Hilton Head Island, We cruised out into the sound to watch dolphins play. It was a bright, warm Christmas day. We found plenty of dolphins. Meals on board were fun. There was an interesting variety of food, plenty of wine and lots of good fellowship. All meals were open seating so I had fun sitting with and getting to know a variety of people. One of American Cruise Lines benefits is that if you've ever travelled with them and are in a port when one of their ships is in, you are invited to come aboard for a meal. I'm an OSU football fan. While in Charleston, a couple who are Clemson fans came aboard for dinner. Since our two teams were in the semi-finals for the national championship, we had a lively dinner together! Read Less
2 Helpful Votes
Sail Date: November 2016
Small ship, American waters, American crew, American flagship. These were my hopes when I first researched ACL. They promised much but I thought they were a little pricey. I signed anyway, but was late in doing so, and cabins were limited. ... Read More
Small ship, American waters, American crew, American flagship. These were my hopes when I first researched ACL. They promised much but I thought they were a little pricey. I signed anyway, but was late in doing so, and cabins were limited. I wanted a single with veranda but had to settle for a double on Deck 1. When I arrived however, I was placed in a double on Deck 2. I am a bit handicapped and was placed rather close to the elevator. From the moment I arrived until my departure eight days later, ACL exceeded my expectations. The crew, from captain on down, was unfailingly polite, friendly, and knowledgeable. All directors (and other "bosses") were in constant attendance and always approachable. My one complaint was that it was recommended that I bring long sleeved shirts for daily wear. Most passengers knew better and I saw more golf shirts than button-down sport shirts. I took two sports jackets, wore one on Thursday for drinks and dinner with the captain, and almost felt overdressed. The preceding is a very minor gripe. All in lol I really enjoyed the cruise, the crew, and the other passengers. And, lest I forget, the food, each and every meal, was outstanding. The choices were extensive, and every dish was just about perfect. The tours were fun, and I truly enjoyed the entertainment. I have signed up for my second cruise, in June. By the way, I am 80 and I really like the idea of the cruises outlined by ACL. Read Less
Sail Date: November 2016
I highly enjoy small ship cruising with American Cruise Lines! This was our 3rd cruise with ACL and most certainly will not be our last. With only 100 passengers onboard, we were able to mingle with all the other guests, every staff member ... Read More
I highly enjoy small ship cruising with American Cruise Lines! This was our 3rd cruise with ACL and most certainly will not be our last. With only 100 passengers onboard, we were able to mingle with all the other guests, every staff member knew us by name by the end of the week, and they truly bend over backwards to accommodate their guests. The Hotel Manager Patrick and the Cruise Director Marie were incredible and made our experience even better. The chef onboard was tremendous as well. Every hors d'oeuvre during our complimentary cocktail hour was delicious and I almost filled up then even before making it to dinner! Due to my dietary concerns, the chef was able to make sure I was well taken care of and satisfied. Not only was the food delicious, the presentation was beautiful and was all provided locally. It is also nice to know that everything we ate and our alcoholic beverages were included in the price. We did not have a large bar bill to pay at the end of the cruise like other cruise lines we've experienced. The naturalist Charlie onboard was very personable, knowledgeable about the area, and we learned a lot from him. He even taught me about the binoculars I was using to watch the sea life and wild horses! The entertainers onboard, Bill and Laura, were fantastic entertainers. They sang multiple nights and one night Bill even performed magic! They stayed with us the entire cruise to make the experience that much more intimate and involved. We participated in multiple excursions (which were quite inexpensive) and favored the Sea Turtle Center and Jekyll Island Tour where we learned the history behind the Millionaires Club on Jekyll Island. We also highly enjoyed the Lady Jane Shrimp Boat Tour where we had hands on experience with multiple kinds of sea life from shrimp, to horseshoe crabs, to sting rays, and blow fish! Our spacious room was absolutely wonderful and our private balcony was the best place to view the breathtaking sunsets each night. The history about the "Historic South" astonished us and we cannot wait for our next cruise with ACL. Read Less
Sail Date: November 2016
American Cruise Lines has a slogan, "Small Ship Cruising Done Perfectly." Yep, they certainly did it. Everything was perfect. The food was scrumptious. I liked that they offered half portions, so I was less tempted to ... Read More
American Cruise Lines has a slogan, "Small Ship Cruising Done Perfectly." Yep, they certainly did it. Everything was perfect. The food was scrumptious. I liked that they offered half portions, so I was less tempted to overeat. There were only 60 on the Cruise, although the ship will carry 98. With open seating at meals, we got to meet so many interesting people. The Line caters to older passengers. They were always there to assist. The elevator for handicapped was most welcome. I have some mobility issues. Our state room was very comfortable and spacious, with a small private balcony. We could control our own temperature, or open the window for fresh air. The state room had so much drawer space that we could not fill it all, and a closet. :-) My husband was able to workout every morning on an elliptical on the top deck. The on-board lecturer was great about answering questions about the area, and gave several interesting talks. He came on some of the excursions, and added an additional dimension to local guides. Many of the excursions were accessible for the less mobile. I did not try any walking tours, although my husband did. The excursions were well planned and gave a good look at the area (Historic South). Do note that excursions are extra, and you are billed only for those that you attend. There was on-board entertainment nightly. Mostly it was some type of music or a lecture. One day, we played bingo, and I won the top prize - a big bag of souvenirs! Another day, the chef demonstrated how to make a bread cornucopia. His creations were on display for our fantastic Thanksgiving Dinner. There is no bar on the ship, but complimentary wine and beer was served at lunch and dinner. At 5:30 every evening, a very complete bar was set up in the lounge for complimentary cocktails, beers or wines. We did not lack for festive alcohol. Fabulous appetizers accompanied the cocktail hour. It is difficult to say enough about the remarkable service. The entire crew worked very hard; they were always up-beat and smiling. The captain was most accessible. He dined with the passengers when he could. Gratuities were included in your cruise price. This is not a cruise for children. Read Less
3 Helpful Votes
Sail Date: November 2016
We chose this cruise for a smaller ship, on board lecturer, fewer passengers. We had to miss our first port due to hurricane damage and that was understandable. We missed another port due to engine problems but nothing was said until we ... Read More
We chose this cruise for a smaller ship, on board lecturer, fewer passengers. We had to miss our first port due to hurricane damage and that was understandable. We missed another port due to engine problems but nothing was said until we had sat unmoving for several hours and then had to turn back to the previous port. No compensation provided. Embarkation/debarkation went smoothly. The ship is only 10 years old but is decorated like the 50s with plastic flowers, cheap decor. Dining service was ok but staff not only served your food but cleaned the cabins, etc. Not a good thing in my estimation. Young, not so well trained, not in uniforms or with gloves, etc. Attempt at gourmet only met unpeeled, inedible garnishes such as a tiny piece of kiwi on each plate. Food was stacked instead of side by side as other gourmet restaurants seem to do better in this effort. Entertainment brought in was local and excellent. On the missed port day the only activity provided was a Family Feud type of game, very old dvds and books to borrow. One computer provided a printer. Internet service was very poor and you had to keep your stateroom door open for minimal power. Ports were fine but missing two out of five wasn't good. Passengers were older as we are and many were repeat travelers. We asked why and many felt intimidated by larger ships and also liked that the ship was built and is staffed by Americans. This didn't matter to us at all. We would not sail with American Cruise again although they do have nice US itineraries and several folks love the line and the ship. The cruise cost more than twice what we normally pay on larger ships with same size rooms but those have many, many more amenities and activities. We felt for the cost we should at least have had quality decor and furnishings and far, far better service and housekeeping. Oh yes, the "fitness center" consists of three pieces of equipment on the windy deck and two were not working. Read Less
1 Helpful Vote
Sail Date: October 2016
My husband and I love American Cruise Lines, top to bottom. The entire staff is top-notched, providing excellent service while always being pleasant and attentive. This includes not only the captain, first mate, hotel manager, and ... Read More
My husband and I love American Cruise Lines, top to bottom. The entire staff is top-notched, providing excellent service while always being pleasant and attentive. This includes not only the captain, first mate, hotel manager, and full-time employees, but also the deck hands and the waitstaff/stewards. Everyone aims to please. Next, the ship is immaculate inside and out. The cabin is comfortable and fully furnished. The common areas provide amble seating and stylish decor. All areas are well-lit and welcoming. Dining on ACL is like dining in a five star restaurant. The menu is varied, with options to suit everyone. The offerings are contemporary and tastefully presented. Every meal is delicious and satisfying. We were never disappointed. The activities and shore excursions included an adequate variety, including walking tours, bus tours, and plenty of local flavor. Both Austin, the Cruise Director, and Sandy Balla, the onboard historian, interjected humor and patience in all their activities. Their insight and knowledge greatly improved the tours and onboard activities. Most of the evening guest performers were great, although some were clearly a cut above others. Finally, this was our fifth ACL vacation, and we've already booked another for next year. I'm sure a could write more, but this will do. Read Less
Sail Date: August 2016
I traveled with my elderly Mother. She used her own portable wheel chair to get around the ship. The crew was wonderful. They helped her to get ashore and were always ready to lend a hand on the ship too.The ship was spotless. The ... Read More
I traveled with my elderly Mother. She used her own portable wheel chair to get around the ship. The crew was wonderful. They helped her to get ashore and were always ready to lend a hand on the ship too.The ship was spotless. The cabin was spacious and comfortable with a large deck, two chairs and small table. The bathroom was comfortable too. The food was superb. I enjoy cooking with fine ingredients and was very impressed with the quality. There was plenty of lobster, seafood , steak , veggies and desserts. It was well seasoned and interesting. A true pleasure unlike the other cruises I have taken. Also, every day in the afternoon, cocktails were offered with cheese, meats and fruits. Wine also was served during this time and at dinner as well. When the trip is advertised as all inclusive it is really correct. Breakfast could be anything within reason. Eggs made any style with fresh fruit , pastries , juice. Coffee was good too. At lunch, the menu was equally extensive. There was never an occasion to eat off the ship. It was so well prepared! The harbors in Maine are like a string of jewels. The planners curated our stops to show us the very best of the coast line. The towns were all steeped in history and beauty. The perspective that is presented arriving by boat into the harbors is an unforgettable experience. There is a charge for some of the shore excursions, but I never went on those. I was happy to explore the towns on foot and all are very walkable. Some of the walking tours were included in the cruise price. I highly recommend this line as the first choice to see the Maine Coast in all of it's splendor. I have been in Quebec, Turks and Caicos ,and NYC since my return and finally had a chance to write this review. Hope that travelers find it helpful. Read Less
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