1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Divina Review
  5. MSC Divina Cruise Reviews
3 Helpful Votes
Sail Date: April 2019
Chosen as first family cruise experience, departure dates and location fit with school holidays. Embarked & disembarked Valencia, Itinerary (Valencia, Marseille, Genoa, Civitavecchia, Palermo, Cagliari, Palma, Valencia.) Aurea Spa ... Read More
Chosen as first family cruise experience, departure dates and location fit with school holidays. Embarked & disembarked Valencia, Itinerary (Valencia, Marseille, Genoa, Civitavecchia, Palermo, Cagliari, Palma, Valencia.) Aurea Spa experience package with Premium Drinks package upgrade. Deck 10 Forward Suite with Panoramic window. PRE-BOARDING As others have noted MSC Website coded by a ten-year-old, post booking was impossible to complete web check-in as site rejects valid date and address formats. NB Even once given over phone to customer support, you will randomly change sex or your passport details will again disappear! Different customer support telephone operators will give you different excuses and explanations. One stated each passenger had to have different emergency contact details! (not true) In total, Travel booker and MSC regenerated booking confirmation over a dozen times. Four days before embarkation still no e-tickets; took travel booker an hour on the phone to ensure these were indeed generated and dispatched. EMBARKATION We flew into Valencia day before, stayed on land overnight and took sometime time to see Valencia. Taxi to Ferry Terminal for embarkation at scheduled timeslot. (Driver was unsure where MSC cruise embarked, but this was correct, MSC tent and flags outside) No queue at priority check-in, quick check of e-tickets, luggage handed over, upstairs for Orange juice and water, check of travel documents, through security, on to transfer bus to ship, board ship, photos for security, wristband for youngest child, staff upsell of drinks package not required, upwards to cabin, cruise cards ready on table. Went for quick familiarisation stroll of the ship, after second drinks purchase, it became apparent that card code didn't have the upgrade and extras in room were also missing. Visit to reception recoded the card and room extras appeared the next morning. Whilst at reception pre-authorised credit card on the terminal and opted out of the daily service charge option. (Our preference was to tip steward and waiter directly). DINING Had 'My Choice' dining in Black Crab rather than first or second sitting; chose to reserve for 8pm each night which gave enough time to finish and stroll to 9:45 show. NB Without reserving you may well have to queue or be told to come back later. (On In port night, was one show and anytime dining for all) Menus choices were excellent; even youngest preferred it to set kids’ menu options. Portions were sensible European size. Typically, two vegetarian starters and mains, soup, meat, fish, fruit, cheese and desserts; emphasis on Mediterranean cuisine and sea food; bread, side veg and simple grilled chicken or fish if nothing else takes your fancy. (Main buffet is self-serve for food with simpler fare) Wines by the glass in restaurants; didn't get to see the bottle, so never quite certain whether it was what was requested. Sometime waiters presumed we were on easy house wine package which is best avoided, (‘premium’ wines were acceptable and grapes recognisable, but not outstanding.) Wine and beer selection in La Cantina differs from restaurants and other bars and was noticeable better. Formal night, white night, floral night, dress how you like, didn't notice anyone unsuitably attired for restaurant vs. buffet. HINT: Black Crab has breakfast and lunch menus in addition to buffet and is quieter than the rear buffet. Piazza has early continental breakfast and all-day cakes & sandwiches, although they were quite dry. Tasty fancy coffees in Piazza, Cafeteria coffee in bars and buffet. Sports bar serves food from 2pm till late for anyone who skipped lunch or dinner. Boys liked Hot dogs, burgers, onion rings and fries;( freshly made and noticeable better than buffet premade ones. Although fries pre-salted.) ‘Eataly’ chargeable restaurant was closed couple of days into cruise, as being refitted as Butchers Cut. We weren't advised in advance, but weren't bothered as stuck to our prepaid package options. ENTERTAINMENT We took in the show every night; enjoyable mix of song, dance and acrobatics. Particularly enjoyed Queen and Tina Turner tributes. Principal dancers were excellent, Lead singers good, some of the backing dancers less skilled. Invited dance schools also put on performances. On Sunny days, we took advantage of 'Top 18' deck once found! Much calmer than the main pool area, although no waitress service and nearest toilet at Aft bar and pool. Rattan beds are extra charge. NB 'Top 18' is not adults only, although 'Garden Pool' is. All pools are seawater and take a while to warm up during the day, even the indoor one. Jacuzzis are hot and popular on chillier days, decks get hot in sun so bring along some footwear; avoid the Smokers corner on deck 14 and near Casino on deck 6. Check out Black and White lounge for evening pre-show dance lessons and post show fun if you have the time and energy. Other bars have mix of jazz, Latin, piano and guitar live performers, with particular emphasis each evening. i.e. Beatles / Abba/ 60s. Gym open from early to late, only busy in afternoon pre-dinner. Extensive range of fixed weight machines plus free weights, half a dozen treadmills and fixed bikes, stretching area. All in working order. Towels and water available. TIP: Running on lifeboat decks better option than deck 15 which has too many sunbeds and other obstacles. Our package included Spa access and a massage; eldest son could use gym and spa, but not under 12. For us and other European couples having separate saunas and steams for sexes was unexpected, particularly since swimwear is mandatory, so we mostly ignored it and mingled. Massage treatments were competently delivered and at the pressure requested, although if not included in your package, overpriced; look for daily promotion discounts. NEG: Drinks in Spa bar not covered by Premium drinks package. SERVICE Room was cleaned every day and beds made up every evening whilst at dinner. Choice of pillows available. We were all comfortable on the mattresses and pillows provided. Aircon kept a consistent temperature without disturbing sleep. Especially impressed with lack of noise from adjacent cabins, bathrooms or corridor. Far superior to many hotels. Entry and exit for onboard and embarking / disembarking passengers was well managed. Only queued onetime when arrived at same time as excursion returned. DOWNERS Safety drill announcements hard to avoid and daily; need ear plugs, plus bar service reduced during drills as staff involved. Couldn't control temperature / humidity in Sauna or turn off music. Read Less
2 Helpful Votes
Sail Date: March 2019
This was my fourth cruise on MSC Divinia and definitely my best. Loved the itinerary and the crew was great. I especially want to compliment Ley Aguila and Oumaima Boudile of the Cruise Staff for making this a memorable cruise. They are ... Read More
This was my fourth cruise on MSC Divinia and definitely my best. Loved the itinerary and the crew was great. I especially want to compliment Ley Aguila and Oumaima Boudile of the Cruise Staff for making this a memorable cruise. They are both full enthusiasm and made the activities especially fun. I would also like to compliment Havin Pereira, Mariana Prison & Yanga Ndayi and the rest of the staff at the Atrium Bar for their friendliness and excellent service. The live music on this cruise was excellent with Olena and the Cantabile Duo both being the standout performers. I made it a point to catch as many of their performances as I could. This was an 11 night 12 day cruise in the southern and western Caribbean and my highlights were Cartagena and Panama. Aruba was also a pleasant surprise. As always the food was excellent with a more European menu than other cruise lines. The common areas are spectacular and laid out for a convenient flow. I highly recommend MSC. Read Less
3 Helpful Votes
Sail Date: February 2019
We had a wonderful experience on the Divina. Our servers in the dining room were so fun and courteous that we only missed one night with them. They shared stories about their on board life as well a their homeland. We were I the Villa ... Read More
We had a wonderful experience on the Divina. Our servers in the dining room were so fun and courteous that we only missed one night with them. They shared stories about their on board life as well a their homeland. We were I the Villa Rossi MDR and our servers were Cosme and Eric. The food choices some nights were difficult to make. We booked a balcony Fantastica room and were pleasantly surprised by its spaciousness. We were very surprised that theroom was cleaned two times per day and the bed turned down at night - nice touch. We did not get the drink package and were more than okay having 12 drink tickets each. We could have whatever beer we wanted and they honored the tickets for frozen drinks. I have a lot of respect for the "abuse" the bar staff took from guests. A lot of guests were so impatient and unsympathetic towards the staff that it made me very sad. I pulled a few staff aside and gave then words of encouragement. MSC does need to hire more staff. We also appreciated the attempt by staff to control the lounge chair situation and removing towels after 30 minutes of non-use. The Divina is very clean and sparkly. What surprised us was how quiet the ship was at night. Compared to how many people were aboard, there was hardly anyone in the bars. We thought it would be loud and quite the party going on. We find it very relaxing. The entertainment staff went out of their way to entertain. They were always high energy and had a smile for you but weren't pushy to participate. I loved that you could get professional pictures taken with various backgrounds. The photographers were great and made you feel comfortable. Over all, we had an excellent time and would choose MSC again Read Less
3 Helpful Votes
Sail Date: February 2019
This was our third time on the MSC Divina. As always we were pleased with our cruise. We were pleased enough with our cruise that we gave deposits towards a future cruise. Some differences that we noticed...MSC has changed some of the ... Read More
This was our third time on the MSC Divina. As always we were pleased with our cruise. We were pleased enough with our cruise that we gave deposits towards a future cruise. Some differences that we noticed...MSC has changed some of the packages and ways of doing business. Some changes were positive but some were less interesting. Nothing major to report or complain about but we did hear rumors that MSC would be eliminating the "kids sail free" program. That would be a major disappointment if that happens and would impact our decision making process in choosing a cruise line. One of the highlights of the cruise was seeing familiar faces on board and the customer service. Carlos from the entertainment team is always a pleasure and so was seeing the main waitress (sorry I don't remember her name) from the sports bar. We were especially pleased to see and chat again with the event manager, Mohamed, as his service is second to none. Assets like Mohamed are one of the main reasons why we keep coming back to MSC. One word of advice for the cruisers considering MSC...MSC still remains in purgatory as they try to penetrate the North America market but hangs on to it's European roots. Very diverse culture of clients that doesn't necessarily impress some Americans. The food, feel, entertainment and culture onboard is very European and we noticed that many people tend to prefer familiarity of a U.S. based/themed ship. IMO MSC needs to be more forthcoming and advertise that they're a European themed cruise so that the American clientele is not surprised when they're onboard. Read Less
3 Helpful Votes
Sail Date: February 2019
Family advised to try this cruise line. Everything went very smoothly getting on and off ship. The food was fantastic. Menu items included Mediterranean entries which made a great time to try something different and I was not ... Read More
Family advised to try this cruise line. Everything went very smoothly getting on and off ship. The food was fantastic. Menu items included Mediterranean entries which made a great time to try something different and I was not disappointed. Wait staff were very attentive to all our needs from the customer service to Wilfred our cabin attendant. All the staff were very friendly. Wally in entertainment kept us happy, Cahya and Kumar at our dinner table were the absolute best. The staff taking drink orders and the bartenders definatly kept us entertained. We had an absolutely wonderful time. The ship is beautiful and should definatly cruise this line again. Family members who cruised this line before highly recommend us to take this line and I'm so glad we did. The staff from the captain to the wait staff were all extremely friendly and would go out of their way to make our cruise the best. Thank you. Read Less
1 Helpful Vote
Sail Date: February 2019
I choose this cruise for myself (single 55 year old male), my 24 y/o son and 21 y/o daughter because it scheduled well around her college spring break and we could all handle a 10 night getaway...we flew in from three places Thursday ... Read More
I choose this cruise for myself (single 55 year old male), my 24 y/o son and 21 y/o daughter because it scheduled well around her college spring break and we could all handle a 10 night getaway...we flew in from three places Thursday morning February 21st (all excited and a bit apprehensive about such an immersive family experience) and flew back to our respective places Sunday March 3rd wondering where all the time went and having had an amazing trip together. Who knows when we'll all be in the same place again for that long?! It was very special and memorable. The 10 night itinerary is perfect. I love the two initial sea days and have been to the eastern and western Caribbean on multiple cruises so like that we just steamed southeast. We met great people and settled in to our new home. Two sea days on the way home is also a perfect way to unravel the prior days. We met people from around the world: straight and gay couples; large and small groups, single guys travelling together with women, other guys, family and alone; single women travelling with other women, men and family. 30somethings to 80somethings and every age in between. A pair of really fun 33 y/o Canadian couples were our pool/party buddies most afternoons and we heard no less than six languages around us at any time. There were many repeat MSC cruisers and a surprisingly high number of repeat/frequent Divina cruisers. I've been on Seaside twice (February 3, 2018 and February 2, 2019) so I've learned MSC is an international crowd (refreshingly so most of the time), the food is overall great and it is as or more professionally operated as Royal, which is the only other line I've frequented. We all found things to do and people to talk to, reconvening for dinner in the dining room eight of the 10 nights. More on that later. MSC Divina is a beautiful ship. I was forward portside oceanview room 8005. My kids were midship starboard interior room 8194. I had Wellness package and no drink package. I drank what I wanted and paid at the end. I heard many people talk about getting drink packages as free upgrades, even balconies as free upgrades so I will be asking for upgrades when I book in the future. We spent a lot of time at the Garden Pool. We choose there because it overlooks the stern and the ocean/water is so close and hypnotic. You also avoid all the social announcements, dance classes, sexy man/woman, BINGO, etc., going on midship at the big pool. Shhh...it's an amazingly quiet, secret spot. Even though all of us are repulsed by cigarette smoke there was virtually no lingering smoke from the Garden Bar smoking area, which is on Deck 15 right next to the Garden Pool. We staked out spots on the wooden decking, got buckets of Red Stripes (well I did anyway) and didn't bother fighting over a chaise lounge. BTW they were mostly gone by 8, scarce by 9 and gone by 10. And staying on Deck 15, we'd get ready for dinner and meet there for an aperitif...live music, stars/sunset and really no smoke bothering us. SMOKERS: this is your spot! There is also a very nice Cigar Lounge with decent cigars for sale onboard. There are far better cigars for sale in the Mini Mall, which you can then bring into the Cigar Lounge. BRING a lighter (safely and legally of course) as it can sometimes be very hard to find an extra flame onboard. The ship has many unique areas, which allow music, dancing, social activities, kids activities, etc. to be going on in one area without dominating the other areas. I'd spent time gazing at deck plans and getting ready for "my turn" so I'd picked the pool and staterooms we'd hang out at. I tried to make advance reservations at Eataly but was told it was sold out. I had no problem making a reservation once onboard. We ate there Sunday night and it was above expectation although with small portions of pasta. The MDR was also above expectation. We enjoyed the menus, food, flexibility, quality of service and personalities of our service staff, beverage service, decor and people watching. Be prepared and plan ahead...if you have an 8:30 dinner like we did (too late for me), see the 7PM show (not me...I won't miss sunset...we all did our own thing before dinner) because dinner lasts until 9:30/9:45ish. We didn't find any dish in the MDR or buffet we didn't eat due to flavor or poor quality. Our conclusions: too much and too good to say no. The ship shows some signs of wear and tear (carpet in hallway was worn, edging around hot tubs is worn, etc.) so you'll see some things to complain about in that regard. However, it was was sparkling clean and everything worked all the time. Everything. Both cabins were better than expected and cabin service was personalized, friendly and helpful. We carried luggage on and off so em/debarkation were non-events. Wait here, queue there, just relax. It won't leave without you. We actually had breakfast at the buffet and sat in the sun for an hour on Sunday before leaving the ship so it helped extend our vacation a bit. Hard to think of any complaints but I guess it's only fair so here we go: no comedy show. Read Less
1 Helpful Vote
Sail Date: January 2019
Bought this in May, with a $198 deposit, a Memorial day special with free drinks and balcony. We had a great cabin 8230 on Deck 8 without lifeboats blocking our view. We were also near the elevator that we would used late at night coming ... Read More
Bought this in May, with a $198 deposit, a Memorial day special with free drinks and balcony. We had a great cabin 8230 on Deck 8 without lifeboats blocking our view. We were also near the elevator that we would used late at night coming down from the Black and White Lounge. Transportation is not at problem from Fort Lauderdale and back from the Miami port. Cost is $38 for Uber or $20 per person with the shuttle one way. Just walk off the ship, the shuttle drivers are there with signs for FLL. We do not stay in Miami for I feel and like FLL.. more fun at the beach bars in Hollywood. MSC has a match points program with the other cruise lines so I was given all the great perks and also my cabin mate. I did not have one bad meal or service in the Black Crab. Even the buffet is excellent except some items that should be near the entrée are not. Best to scot out where everything is so you can hopefully have hot food. Entertainment was excellent even got to see an OPERA, This is my 3rd cruise with MSC and will continue to cruise with them... if the price is right. Only took one tour other one was on our own. Read Less
1 Helpful Vote
Sail Date: January 2019
This was the 30th Anniversary of our "Friends and Family Annual Winter Caribbean Cruise". There were 24 of us. Our 3rd time on MSC and the 2nd on the Divina. We were on last winter and the dining experience was "OK", ... Read More
This was the 30th Anniversary of our "Friends and Family Annual Winter Caribbean Cruise". There were 24 of us. Our 3rd time on MSC and the 2nd on the Divina. We were on last winter and the dining experience was "OK", but boy....have they upped thier game. There is a new exec chef and selection, preparation and presentation have vastly improved both in MDR and buffet. No jugglers, magicians, or comedians at the show, just Las Vegas type review with a touch of Cirque de Soliel and costumes that are way over the top. All great performances. Evenings, a live band for dancing in 3 lounges plus the atrium. M&G, repeaters party and the "Black Party" (that's for top tier repeaters) all offered endless bar service and top staff attended and mingled and chatted with guests. 3 nice pools, with the back most quiet and for adults only. The ship is beautiful and the overall fit and finish is quite nice. We arrived shortly after noon and boarding had already commenced and we were on board in about 10 minutes after arriving. No waiting, no lines, no queuing. MSC had a few issues when they started sailing out of the US, but I think they've pretty much addressed and resolved them. All and all it was a great cruise. We will recommend MSC and we will sail with them in the future. Read Less
1 Helpful Vote
Sail Date: January 2019
Best cruise value for balcony cabin including drink package. Service in the Black Crab Dining Room excellent. Our waiter and crew anticipated our needs before we asked. The food was selection was more Mediterranean than we've had on ... Read More
Best cruise value for balcony cabin including drink package. Service in the Black Crab Dining Room excellent. Our waiter and crew anticipated our needs before we asked. The food was selection was more Mediterranean than we've had on other ships but excellent options and we enjoyed trying a few new things. We tried the dining room for both breakfast and lunch as well and enjoyed the menu selection. Excellent pizza, salads, desserts, as well as hot and cold entrees were available in the buffet. The Bella drink package was wonderful. Instead of paying $12/drink, on this ship we were able to drink all day for $12 in tips. The shops were very nice, and the adults only Solarium area was the nicest I'd seen on any ship. Deck chairs were harder to find on sea days, however we learned to get out early and "save" our chairs just like everyone else did. the shows were wonderful and the excursions were great too. Read Less
6 Helpful Votes
Sail Date: January 2019
We just returned from a very pleasant first-time cruise on MSC Divina. We have about sixteen cruises under our belt on four other cruise lines and now MSC rates very high. I’m going to attempt to be very detailed with the intention of ... Read More
We just returned from a very pleasant first-time cruise on MSC Divina. We have about sixteen cruises under our belt on four other cruise lines and now MSC rates very high. I’m going to attempt to be very detailed with the intention of being helpful so the reader will understand how to make their MSC cruise more enjoyable. First, there is a bit of a learning curve for MSC. You have to decide not only on the usual cabin type but also your “experience level.” You pay more for better cabin location, the choice of dining times, free room service, etc. Take time to examine these options. We chose Fantastica which gave us early dining time and a drink package. Warning: drink packages have changed so be certain of the details. For some reason, we were given unlimited drinks (still all “lower shelf”), AND 2 packs of coupons for free drinks with no service charge included. Why we got both??? Also, you need to be aware of the status match offer. We are Platinum on NCL and were given the top Black Card Status that came with a number of very nice extras including a dinner for two in one of the two specialty restaurants. Also receive two large solid chocolate ship replicas of the Divina, bathrobes and slippers, a fruit basket, chocolate covered strawberries, a bottle of spumante, a special dance class, and a lovely birthday cake for my husband on his birthday. There were other offers for black card folks like a one-hour thermal area experience that we didn’t use. It appears that MSC was a bit too generous and scaled that offer of their top status back to only the top, top loyalty status on other cruise lines. Unfortunately, no current chart shows which level you will match. So, the status match program was reconfigured around Oct. We applied in Sept. Arrival: We hail from the Midwest that was caught in a polar vortex, but had no problems flying to FLL. We found an incredible deal on Hotwire for a hote in FLL. We called for an UBER the morning of the cruise, and he was there in three minutes. The cost was about $34 to the Port of Miami, Terminal F. The Ship: First, it was kept very clean and is just beautiful. People seemed to be enjoying themselves everywhere we went. Since it is such a large ship, it takes a while to learn your way around, but most areas are typical of a cruise ship: theater in front, buffet in the back, dining rooms in the middle to back areas. You quickly learn that all the instructions on MSC ships will be given in five languages, so you have to endure that experience. English, French, Italian, Spanish and German. Check-in: MSC gives passengers an assigned time, but that means nothing. You can embark whenever you want- after 10:30. We arrived at 10:30 and black status folks should go to the far left. After security, we were directed to the wrong line and soon realized we were not where we should stand. It was quick and efficient, but you process your credit card at a kiosk onboard the ship. We were on the ship by 11:30. Only the buffet is open for lunch. This area becomes quite crowded, and tables were at a premium for those who arrived around 1:00. Our cabins were available around 1:00 and our luggage arrived shortly after that time. The muster drill was at 4:30 and in various areas of the ship. You have to bring your life jacket. Cabin: We chose a SQUARE inside cabin on the 11th deck which had to be the nicest, most roomy inside cabin we ever experienced. Lots of storage and the bathroom was well designed- especially the shower stall and controls. The fan located in the shower helped to keep the steam off the mirrors. Our attendant was also top notch. If you love towel animals, you will be disappointed- not one, but that didn’t bother us at all. Look on the deck plans to find one of these square cabins. They also were placed within secluded interior corridors which meant very little traffic. The hallways seemed to be very quiet overall. Fellow Passengers: Americans were in the minority, but that really wasn’t a huge problem. Reports of “European rudeness” are unfounded IMHO. Many were with family and friends and were pleasant but probably weren’t too interested in making new friends. Some spoke no English, and we were seated for breakfast in the Black Crab on our first sea morning with a non-English speaking couple from Argentina. That didn’t happen again on the cruise. Most of the younger families were from Europe. Entertainment: The entertainment was quite different. The shows were more refined, and opera was offered one evening. We enjoyed it but would likely have not attended if a second one was offered. The singers and dancers are top notch and perform almost every night. You won’t find comedians because of the language issues, nor were there jugglers, illusionists, hypnotists, etc. Just very high-quality singers and dancers who integrated acrobats and Circe d Sole sorts of performances into the shows. The singers have a bit of a foreign accent in their singing, which I thought was delightful. The set was very basic- just lighted stairs but that was just fine. They also didn’t have a “show band” because much of the music required orchestra pieces- violins, etc. We understood the different needs but missed the show band who often play “big band” music in the lounges on other ships. There were some very enjoyable musicians in the lounges. Some places were packed. One lounge had a small dance floor that turned into a heavily traveled walkway- an unfortunate design in the Golden Lounge. I always felt like I should apologize to the singers when I walked past them. The Black and White Lounge featured a very good group with solid vocalists. This lounge had a great dance floor, but it was often used for game shows. The Galaxy lounge is underused because of its poor design and could be better used. Customer Service: This group was perhaps the kindest and most helpful I have experienced on any cruise. We were not Yacht club folks- just plain old inside cabin first timers. The first time I approached the area was to validate my credit card at a kiosk, and one of them kindly escorted me to one that wasn’t being used and helped me through the easy process. I wish I could remember all of their names, but one in the evening was Lisa who was incredibly pleasant. Another woman remembered me as a Cruise Critic passenger and always stopped me to ask how things were going. Cruise Critic Onboard: Although I receive an email before I left reminding me of the Meet and Mingle, I never received a notice about the date or time nor was I informed about the cabin crawl once on the ship. The Cruise Critic party was very nice, but our group wasn’t very active as compared to longer sailings in Europe where there is inherently more involvement. They had nice drinks, canapes, and a huge and delicious cake for the party. The captain and the head officers all attended. No one from Cruise Critic spoke, but the party was well attended. Unfortunately, it was in the Galaxy which is not conducive to mingling or comfort. We were all given a group photo for free! One piece of advice: the cruise critic M&G is run by MSC, and so you will not know the exact time or location. Although I received a reminder email, I never received an invitation to the gathering or the cabin crawl. My name was on the list when I arrived (I asked about this at the front desk.) Cruise Director and staff: This group is often ho-hum, but not on the Divina! The CD, Sinan was delightful and managed his staff of 12-15 folks very well. They were very entertaining in creative ways before the shows in the theatre and engaging in all their duties around the ship. Well done, MSC! Crew: We found the crew very hard working, kind, and friendly. We drink very little, but bar staff was always around for orders when needed. Pool and Fitness Areas: Just like on most cruise ships, there are chair hogs that begin to surface around 6-7 AM and stake out their chair and tables with towels and those big clips. Unfortunately, you have to join in, or you won’t find a chair later on. This problem is pervasive on almost all ships. The fitness area is rather small for the number of passengers. There are three pools: The Serene pool in the covered area, the main pool, and an aft adult only pool on deck 15 near the smokers’ area. Restaurants and Buffet: There are not many options beyond the MDRs and the buffet. Snack sort of food is offered for free at the Sports lounge, and there is a bakery/deli in the Piazza del Doge that has THE BEST Italian cream cakes. If the desserts in the restaurants seem unappealing, go get a piece of cake! We sat with friends at a smallish table for four on the upper deck of the Black Crab Lounge. We had a fantastic waiter, Orlando who saw that we wanted to go to the 7:00 show (our friends retire early), so he expedited our order each night. Not too fast- paced just right. Very competent and friendly and did his job extremely well. If I could bring Orlando to the Villa Rossa restaurant, I would have asked to eat there. It was much brighter and more beautiful with an aft and side view. The food varied in quality, but most selections were typical cruise fare. No complaints, but the food is not extraordinary. We dined at Eataly, and it was very authentic- don’t look for the typical Olive Garden menu! The buffet featured several varieties of very good quality pizza, tasty burgers, and a wide assortment of Mediterranean foods, some Asian and Mexican, comfort foods, salads, fruits, desserts. Coffee, tea, and a few juice type drinks were available. Breakfast in the MDR went sour on the first morning when we were seated with Argentinians who spoke no English. Awkward. The tables are too close together. The Belgian waffles were the same as the ones in the buffet. The experience wasn’t good, so we didn’t repeat. We did eat on sea days in the MDR and were seated with English speaking folks. Except for one HAL cheerleader couple who disliked everything about MSC, the experience was just fine. One thing that could be improved is the availability of coffee stations around the ship. In the morning, we had to hike to the buffet for a cup of coffee. Having coffee on the pool deck would have been a nice addition. Coffee was not to be found at most of the buffet stations on disembarkation day. MSC needs to remedy this problem. The drink packages seem to have recently been revised so I won’t give many details. We had the unlimited drink package and paid a gratuity based on the cost of the drink. The waiter will ask you to sign a receipt. Our waiter recommended we consider the wine tasting event that also included a galley tour. I learned a lot about wines, and it was only $15 pp. Disembarkation: We chose to leave the ship late because we had a 4:20 flight out of Fort Lauderdale. We left our room at 9:30, sat in the Piazza del Doge until 10:00 and then waltzed off the ship. No lines, no crowds, customs was a breeze. We called for an UBER to take us to FLL for $37 (shared with another passenger.) For those considering a cruise with MSC, please consider that the experience will be a bit different and more international. I’m quite used to European travel, and the larger number of European and South Americans onboard had little impact. They smiled and often tried to converse a bit. The only obnoxious people I saw onboard was a woman yelling at her friend across the table and a wife dressing down her husband for becoming intoxicated on the previous night- all English-speaking Americans. I’ve read many very nice reviews but a few written by very mean or ignorant people. One man claimed that he was only offered the SAME dessert EVERY night and that the cake became increasingly stale as the days passed. Really, maybe we should do only video reviews so that readers can get a sense of our sanity and personality. This same man said he would have had a better time on vacation in his garage. I can imagine the horrible scenes this man created onboard and his photo was probably pasted all over the crew decks. Cruise Critic: do you really have to publish this nonsense which is filled with ignorance and outright lies? We were treated so nicely because we approach the staff with a smile and a good attitude. There were a few things that we wished were different, but overall, the cruise was very enjoyable and a good value and quality. To be honest, I wasn’t certain if we made the right choice while I was booking because of their wonky website. As the final payment date neared, I called up to speak to a supervisor to get things cleared up, and from that moment on, everything on the website worked just great. This cruise on the Divina helped me become more enthusiastic about cruising. We were on a transatlantic on NCL Jade last April, and it wasn’t at all inspiring, so the Divina really helped me get energized about cruising again. I would definitely book another one, and we already did on one of their new ships! Read Less
2 Helpful Votes
Sail Date: January 2019
I should warn you....this will be a very in-depth review as I found it difficult to get good info on MSC when we were planning our cruise. I am hoping this will answer questions for everyone...especially US people who may not have heard ... Read More
I should warn you....this will be a very in-depth review as I found it difficult to get good info on MSC when we were planning our cruise. I am hoping this will answer questions for everyone...especially US people who may not have heard of MSC. This was my 18th cruise, I am a 47 year old female, 1st time on MSC. Sailed Carnival, RCCL, Norweigen, Holland America and Disney. We did the 1/30/18 sailing for 11 nights. We had 22 people in our group, ages 4 to 74. Most everyone was 18-52. We picked this due to dates, 11 days, and the PRICE was super reasonable. We upgraded to the "Deluxe" drink package prior to embarkation. I'll discuss drinks later. EMBARKATION - they told us 3pm as our time to get to the port. Sailing was 7pm. We arrrived by noon and were on the ship before pm. It was super easy, but you do set up your credit card on the ship, not at embarkation. You have 48 hours to set up your account. ROOMS - we had an aft facing baloncy, everyone else had side balcony. We love the aft and highly recommend it. The rooms are similar to other ships, our balcony was a bit larger and we put up a hammock. The cabin stewart was awesome, but no animal towels if you look forward to that. SERVICE - A lot of people complained (in previous reviews) that the service was aweful. We did not experience that AT ALL!! Sure, we had to wait at the pool bar for a drink, but I've never been a cruise where I didn't wait. The bars had PLENTY of bar tenders and they were husteling. There wasn't anywere on the ship where we felt service was sub-par. FOOD - Yes, the pizza at the buffet is EXCELLENT! They do have a variety of food and I found everthing above average for a buffet. The buffet is also open 20 hours a day, you can get Pizza 24 hours, so that is great as well. We ate in the dining room every evening. Our wait staff was attentive and gave us great advice on what to eat based on past guest experience. They have a "fixed" menu everyday that includes apps, dinner, dessert. Then they have the "theme" menus daily, and food you can "buy" if you want. We ate the "theme" almost every night. There was only 1 night I did not care for my food so I simply got a different meal. There is PLENTY of variety to choose from. People have complained of cold food....that never happened either. Overall I give the food a 4 out of 5. DRINKS - this was amazing!!!! We had the "Drinks on us" package, but upgraded to "Deluxe" prior to embarkation. We ordered anything we wanted...Grey Goose on the rocks, anything frozem, shaken, etc. With the deluxe we also had our mini bar in the room stocked with small bottles, beer, snacks. They were refilled daily. At dinner were allowed bottles of wine up to $50. We had 2 bottles a night!!! Well, well, well worth purchasing if you are a drinker. PLUS it was the least expensive of any cruise I have been on for all you can drink. ENTERTAINMENT - I personally thought the shows were above average. They had Cirque de Soleil type shows 3 nights or incorporated into the show. Their impression shows were good, but yes, they sing with accent. The show staff is certainly hard working. I am NOT an opera person, but they have opera shows 2 nights (on 11 night cruise). I admit, I fell asleep...but people in our group LOVED it and appreciate Italian opera. They do not have comedians - which is most likely due to the SUPER HIGH amount of Eurpoeans on the ship. I would say 60% not American.....it is an Italian owned cruise line. There is no way a comedian would work due to the joke not being understood by more than 1/2 the passengers. OTHER THINGS TO KNOW - There are "themes" every night. We had 11 nights, so 3 nights were formal. There was an Italian night, White Night, 70's Disco Night, Red night, Fiesta night. They have deck parties every night and those are awesome. They have SOOO Many activites all day - no one was ever bored. They do dance lessons by the pool, Bingo, Master Chef at sea, pool games, basketball tournaents, ping pong tournaments. Most of our group of kids were 17 - 23 and they did activies ALL DAY LONG. We had 6pm seating, then went to the show at 9pm. The shows are somewhat short, so by 9:45 we went to the casino bar. They let the "kids" hang out with us and they would serve 18+ - which is how is should be in international waters. They allowed one person to buy for the group, which was nice. Everyone did not need to go to the bar at once and crowd it. There were plenty of places to hang our after dinner. At least 5 areas with different entertainment/nightly games/participation stuff if you wanted it, or you could just watch other people make fools of them selves. There was ALWAYS something to do. The night time disco was open unitl ??? We left at 4am several times and there were still people dancing. OVERALL - After 18 cruises, this was my favorite. People complained about annoucements in 6 languages. Sure, it was a bit annoying, but it was fine. The food was very good, the service very good to excellent, the ship itself is very classy, the entertainment was very good, and there was never a lack of activities. We are already planning the cruise for next year on MSC. It was also my kids' (ages 18 and 21) favorite cruise. I highly recommend MSC!! Read Less
Sail Date: January 2019
We decided to go on a cruise for my wife's 60th birthday and overall, we had a blast! This is our third cruise and first time on MSC. We had a great time on this cruise, and I would definitely cruise with MSC again. The value is hard ... Read More
We decided to go on a cruise for my wife's 60th birthday and overall, we had a blast! This is our third cruise and first time on MSC. We had a great time on this cruise, and I would definitely cruise with MSC again. The value is hard to beat! Embarkation was ok in Miami… generally smooth. We stood in line to get our cruise card (maybe 30 minutes), and then had to wait seated in a lobby… maybe an hour… until our boarding group was called. We arrived at 11am and were on board the ship by 12:30pm. (FYI… We arrived earlier than our listed boarding time.) Ship / experience: The ship is certainly beautiful… areas are kept very clean. It felt kind of "narrow" to us, perhaps just due to the sliced-up layout rather than the more open mall-like designs in some other ships. It does have one large, beautiful atrium with the famous Swarovski crystal staircases. The clubs and bars all have differing, but pleasing designs. BTW, someone complained about the bar hours, but we always could find an open bar/restaurant if needed, and the bar hours are listed in the daily planner. We snapped a photo of the schedule on our phones and were always able to find an open bar or restaurant. This is a European cruise line, there were many international passengers. We encountered a few that did not speak English, but those that did (or allowed us to attempt to communicate to them in our extremely weak German or Spanish) were very nice. We certainly encountered a couple of “ugly Americans”… and I mean in the way they acted… IE full of negativity and happy to share it whether or not you wanted to hear it! Thankfully, we had fantastic, friendly folks at our table for dinner. Gym: Adequate. I was mostly heading for the treadmills, and generally did not have a problem finding one… or if I had to wait, I didn’t have to wait long. Two of the exercise bikes were not functioning, and I think if you were heading for one of those, you probably would have had more trouble. Still, if you catch it in off hours, you’ll have less of an issue. They have a 30 minute limit on the cardio equipment. There is no running / walking track on this ship. Overall, I’d say the gym is not quite big enough for a ship this size, and with low ceilings, there is not quite enough airflow through the gym especially around the cardio machines. You have to return to your room to shower unless you get a thermal pass. Spa / Thermal Area: We played $100/person for thermal passes and really enjoyed the thermal area with multiple saunas to choose from as well as a larger steam room. (FYI… bring waterproof footwear (watersocks, sandals, flip-flops, etc) if going in the steam room; the floor is slick!) They have a great calming relaxation area with a beautiful view of the sea, and after having a good sweat, it is a great place to relax for a few minutes. We also paid for a couple’s 50 min Balinese massage. We paid $100/person + gratuity… and the massage was great! Entertainment: The entertainment was fair. Let me first say that the performers they had were super talented... excellent live singers, dancers, and acrobats, but they all performed to prerecorded music. As a musician, I really missed seeing live instruments on stage, and there just aren't enough 100%-live bands across the ship. The only regular, fully live band on the ship played in the Black and White lounge playing top 40 dance music from all eras. (Not bad, but the band simply went through the motions and they certainly didn't seem "into it.") Aside from a pianist in the atrium, and a piano/violin classical duo, most other “bands” just had a live musician or two and played against a prerecorded track... so as a musician, it pretty disappointing to me, even though all of the musicians were certainly talented. The stand out for us was Sabor Latino and with a live drummer/percussionist pair... maybe I’m just a sucker for Latin jazz. :-) Shows: This is an Italian ship / cruise line, and I'm really happy to see they embrace opera, even if the crowd did not. I'm not a huge opera fan but can certainly appreciate it. The at-sea mid-day opera show was a highlight for me, but was sparsely attended... the two opera singers were excellent, and they played with a pianist and violinist that were both excellent (and the only "live band" I saw in the theater). The evening opera show (an abridged version of Verdi's La Traviata) was good as well, and you could kind of gather the story from the actions on stage... but not knowing the story line, it still needed either a program guide containing translations or subtitles on the screen above. I saw most of the other shows, only missing a couple of them. Overall, the stage sets for other shows were pretty boring. The Queen show had an awful background track and IMHO, pretty weak choreography. The pirates show had great costumes and the most interesting stage set of any show, but the story line was awful. I really enjoyed the Sinatra show... the baritone was fantastic, and I thought it had good choreography. I also enjoyed the Witches of Paris show, where the acrobats where highlighted. (We only caught two shows that showcased the acrobats). Other on board activities: - In general, the daytime at-sea activities provided did not appeal to us. They mostly consisted of dance lessons, art classes (very basic stuff from our assessment), party / dance stuff in the aqua deck area. They had a napkin / towel folding event where we thought we’d get to try our hand at it, but it turned out to only be a demo which was disappointing. - Sitting by the pool is not our thing, but apparently, getting a deck chair by the pool is quite a challenge. People stake out their chair for the day. I think MSC could prohibit this practice and there'd be plenty of chairs for everyone, as there were always plenty of chairs available… just with people’s stuff on them. - The water slide is blast! - We paid for a "behind the scenes" tour which was very interesting... it lasted a long time… over three hours, and other than visiting the engine room and bridge (due to security concerns), we covered much of the ship. Cost was $45/person and was made through the excursions desk once on board (cannot be pre-booked). Well worth the price! Food: - We really enjoyed the food on the cruise overall. - I thought the buffet was pretty good… plenty of healthy and not-so-healthy options available. I made use of the omelet station every morning, and we overdosed on bacon as you only can at a buffet. :-) The only major flaw at the buffet I saw was that they were scrambling to refill coffee dispensers on a morning or two, and like the dining room, the service through the buffet tables was hit or miss. As others have mentioned, it was definitely very busy at peak breakfast hours, and most Europeans do not have the same sense of personal space as Americans... so some come across as being rude. Still, we were able to find a seat, eat and eat plenty, and I thought the food overall was great. - They also had prosciutto (one of my favorite cold cuts), but only on the first couple of days. - For something different, try a German breakfast… grab one of the delicious roles, some cold cuts, and a hardboiled egg. - If you want something completely different, try the Asian congee, available on only one side of the buffet for breakfast. It’s basically a rice porridge, add miso, mushrooms, onions, and fish sauce to taste; we’ve only experienced this on cruise ships and it is certainly not for everyone, but we love experiencing another culture’s foods… part of the fun of cruising!! - Being lactose intolerant, I was happy to see cheese-less pizza on the buffet. - The bread is amazing… the Europeans know how to make great bread and croissants. Take advantage while you can! - We had some great meals in the dining room. On two nights, entrées on the menu did not appeal to me, but the alternative options were excellent. I ordered the salmon one of those nights and it was great (The salmon is served nightly as one of their “always available options” on the menu.) Another night, none of the meat dishes appealed, so I ordered the vegetarian Indian dish and it too was excellent. (Note that most vegetarian main-course dishes were Indian curries and such… I suspect their other veggie curries were also great.) I only had one poor dish in the dining room, and it was a “healthy fish” option one evening. - One couple said the best food on the ship was in the sports bar, where they served wings and burgers; we personally like more variety than that, but whatever floats your boat! Restaurants: - The main dining room (Black Crab for us) service was hit and miss. The first two nights were both really slow, but they generally improved markedly afterwards for a couple of nights, but then had an off night every now and then… I’d say we had good service 50% of the time. On bad nights, it would take us 2 hours for dinner. On good nights, 1.25 – 1.5 hours… (Lunches and Breakfasts in the main dining room are much faster.) FYI… advice: only order wine when in the restaurant which is kept by the table. Grab any other drinks at the bar, and bring it into the restaurant. The restaurant took forever to serve mixed drinks. - Galaxy – sushi! On my wife’s birthday night, we enjoyed dinner at Galaxy. I thought the Sushi was very good. The price was pretty high… about what we’d pay in a sushi restaurant in the USA. Their menu / pricing was confusing with a bit of fine print explaining it all. So you can get a prix-fare multi-course dinner for $30/person, but can swap one of the options for something better at half price… they didn’t seem to mind if you swapped something similar. Neither of us like octopus, so we swapped for maki for an upcharge. The presentation was beautiful, and service was excellent, and we were surprised at how few folks were dining up there. I think the price was the deterrent… seems to me, we should be paying LESS than we would in a USA sushi restaurant, given that we’ve already paid all-inclusive rates. They could simplify the menu pricing, and just charge $25/person and I bet they’d pack the restaurant. - We thought about dining at Eataly, but heard from others that the steak house part just wasn’t that great, so chose not to go there. We hear the pizza was fantastic, but being lactose intolerant, I avoided it as well. Bars / drink package: - We read up on our “drinks on us” package – know that you do pay gratuity on your drinks, and your drink choices are limited. Search the MSC site to find detailed information about your package. I found a PDF with all the details and specifics and we knew exactly what to expect and it was exactly as stated. - I think our first formal evening, some basic drinks were free in the bar that evening… champagne, and a few mixed drinks too, including a martini. - We found a great bartender, Ryan from the Philippines, at the Silver Bar. (He is on contract with MSC for a few more months, so seek him out if you can!) That ended up being our go-to happy-hour bar before dinner. Other notes: - As others have noted, some staff, including our dinner waiter and our cabin steward, were extremely busy and did not seem to have time to be super personable / friendly with us as might occur on other cruise lines. - Accessibility of the senior staff was pretty impressive. We found a number of senior staff making themselves available throughout our cruise. - I’d encourage you to find your specific cruise on CruiseCritic and sign up for the gathering that they have on board. We spoke to the captain and others and thoroughly enjoyed chatting with the senior staff. In addition, we had a little gift of chocolate covered strawberries and champagne in our cabin the next night! Can’t guarantee you’ll have the same experience, but… Disembarkation was super smooth and fast… much faster than our last experience with Royal Caribbean two years ago in Fort Lauderdale where I think we caught customs on their lunch break! Overall, we’d definitely go on an MSC cruise again. There were definitely some hiccups, but it was obvious to us that MSC is trying very hard and they do want and listen to feedback. Read Less
Sail Date: January 2019
I enjoyed the ship. The quality of the entertainment was excellent from the shows to the singers and musicians around the ship. The entertainment staff were engaging and a lot of fun for all ages. I like the dance lessons and the ... Read More
I enjoyed the ship. The quality of the entertainment was excellent from the shows to the singers and musicians around the ship. The entertainment staff were engaging and a lot of fun for all ages. I like the dance lessons and the stretch classes on the Aqua Deck. The ship is beautiful. The food in the dining room and Eatily are very good. However, the food in the buffet was mediocre except for the pizza. Best pizza ever on a cruise ship! Service on the ship was very good, however, the Lido dining staff weren't very engaging unless you began the conversation. The cruise director Sinan was very good. I like how the ship's officers were visible and friendly. Being an European ship announcements were made in 4 or more languages. After a while you got used to it. The gym was adequate although several machines weren't working. The thermal package was overpriced especially since they did not have a thalossotherapy pool or the heated loungers. Read Less
Sail Date: January 2019
My wife and I thoroughly enjoyed our 12 day adventure on the MSC Divina. The ship is amazing and the captain and crew were always there to answer questions and help make the trip enjoyable. The food is a mix of European and American ... Read More
My wife and I thoroughly enjoyed our 12 day adventure on the MSC Divina. The ship is amazing and the captain and crew were always there to answer questions and help make the trip enjoyable. The food is a mix of European and American fare. I think most normal people will find plenty to satisfy them. I actually witnessed many, many people finding plenty. We only took one ship sponsored excursion and that was a late addition to the excursion list. It was a simple bus trip was in Jamaica. It was to be a short ride from the port to Duns River Falls. This innocent little excursion was one of our only disappointments on the trip. The 10 minute bus ride took about 40 minutes as we stopped just outside the port to allow passengers to buy water shoes from a street vendor. We all presumed the vendor to be a relative of the guide. Anyway, truly a waste of our time but not really the fault of MSC. The entertainment throughout the ship was high quality and the theater shows were very high quality with professional talent, lights and sound crew. My wife and I would take early morning strolls and see the crew setting up the deck chairs. Very early in the day people would drape their 'issued orange room towels' over the chairs to claim them. Now it may be hours or hours-and-hours before anyone actually reappeared to use the chairs but no less the 'orange towels' kept anyone else from using them. I didn't really think this was a good solution for deck chair management. I mean could I drape an orange towel over buffet tables, casino machines, theater seats...NO. So why was this acceptable on the deck? Anyway, not sure how other ships handle this but a better solution must exist. Overall I do rate our cruise on the MSC Divina as Excellent. I would cruise both MSC and the Divina again without hesitation. Read Less
1 Helpful Vote
Sail Date: January 2019
MSC Divina Elite Plus on Celebrity and our first cruise with MSC did the status match from Celebrity which made us Black status. Fantastica room 10233 extra large balcony sorry no pictures of it. Two lounge chairs and two regular ... Read More
MSC Divina Elite Plus on Celebrity and our first cruise with MSC did the status match from Celebrity which made us Black status. Fantastica room 10233 extra large balcony sorry no pictures of it. Two lounge chairs and two regular chairs with foot stole. Cruise director was great but shows lacking. Most of game show came right out of Royal Caribbean shows Quest, Newly Wed not so Newly Wed. Pros Food was great!!! great room service great. Loved the Buffet and the selection of food, Pizza was over the top good!!! Ate there everyday for breakfast and Lunch and several days for dinner. Staff went above and beyond. Drinks on Us was all needed as we're not heavy drinkers. Bed was a bit to firm and pillows to soft for us. Room steward was great as well, and guest service agent Leane was very helpfully and Osborne had special meal of eggplant made for me. I would differently cruise on the Divina again, we did book another cruise for next year Meraviglia from Miami to Germany 21 days in the Aurea Experience Cons Dining room service was not that great and very slow. We had Villa Rosea. I don't know if it was from having a table for 2 was the cause but the larger tables that came in behind us were served before us, we had to ask for water and rolls and it would take 30+ minutes to get it. We only ate there a few times. Also note I'm diabetic and when I asked for diet soda I was served regular soda with my drink. When in Cozumel our dinning room waiter told us we needed to give him a tip off the ship because he had to share his with others. He followed us around and kept asking for money!! I did report it and gave his name, I've never had that happen before on any ship. TV was very small and hard to see and not many channels to chose from another then CNN Future Cruise was very busy and with only 2 working it took forever, we had an appointment and was still over 1 hour to see him. My husband has to use a wheelchair sometimes and there were 2 large electric chairs blocking the hallway most of the time so we either had to fold his chair up and him walk past them or use the other elevators a long way from our home, I did complain about them but nothing was ever done about it. Read Less
1 Helpful Vote
Sail Date: January 2019
This was out third time on the Divina and we had another wonderful cruise. We had an interior cabin on deck 12 which had adequate storage and space. Our room steward was excellent and we had service two times a day. The food at both the ... Read More
This was out third time on the Divina and we had another wonderful cruise. We had an interior cabin on deck 12 which had adequate storage and space. Our room steward was excellent and we had service two times a day. The food at both the buffet and dining room was excellent, no complaints. I would suggest though that the desserts are not as tasty as they look. The various venues on the ship were well populated and the various music offerings were great. Dance classes were offered throughout the day which was really nice for us. We had the "drinks on us" package for the first time and have no complaints, would book that again if it was available, in the past we had the '12 coupon deal.' The Cruise Critic gathering is not to be missed, the Divina goes above and beyond for this event. Great cruise for us, would cruise on the Divina again. Read Less
1 Helpful Vote
Sail Date: January 2019
The food was so salty i was swollen the entire trip and thats with a special no salt diet! Food in specialty restaurant was amazing.Had to change our table after 3rd nite due to view of waiters stationNew table was amazing rt at the ... Read More
The food was so salty i was swollen the entire trip and thats with a special no salt diet! Food in specialty restaurant was amazing.Had to change our table after 3rd nite due to view of waiters stationNew table was amazing rt at the botton of staircase. Svc was slow for us never figure out how everyone got there after us but somehow left dinning room before us and we had put our dinner selection in the nite before.. for the no salt which was loaded with msg anyhow which was worse. Overall the entertainment was totally amazing and got to meet the cast at white nite which made my nite cuz they were great.. the male singers especially. Had a great time!!! Would do it again! Devina is warm ship Seaside a lil cold. I prefer the Devina but most likely will do both again lol live in florida its easy to jump on Read Less
Sail Date: January 2019
This was a 10 day Caribbean cruise on the Divina out of Miami. We booked this cruises ages ago before this mad rush of terrible reviews hit the Cruise Critic page so we were,shall we say,a little bit thoughtful of this when we got on the ... Read More
This was a 10 day Caribbean cruise on the Divina out of Miami. We booked this cruises ages ago before this mad rush of terrible reviews hit the Cruise Critic page so we were,shall we say,a little bit thoughtful of this when we got on the ship. Boarding... Took a lot longer than planned.Talked to a few people that had been on the ship before and they said it was the first time they had not walked straight on.Never found out why. Current government situation perhaps? Ship... It’s Beautiful..! Clean. Not the easiest to navigate around the first few days. Plenty of bars and lounge areas beautifully decorated. Staff... I’m going to say this first.This ship is understaffed! I think many of the problems I’ve read about come from this simple fact. The staff we encountered were amazing.Always greeting you with a smile and I mean all through the ship and all departments.These people work SO hard with little time off and are sometimes not appreciated at all. Cabin... Room 9225 Fantastica. Much larger balcony than normal as the room is on a hump part of deck 9. Has a tub and shower in a good size bathroom. Always kept clean and tidy courtesy of our excellent steward. Ports of call... St John,St Kitts,Road Town,Guadeloupe and St Martin. Rained in Guadeloupe but held off while we did the excellent trip to the Botanical Gardens. Here they did not tell you that they only accept EUROS......! This needs to be addressed by the cruise line. Other ports were great. Entertainment... Ok,so this is an Italian/International cruiseline and so you can’t expect for all the singers and performers to have American accents. The Queen tribute and The Mask were very good.Some amazing dancers and acrobats. Opera is not for us but that’s just personal preference. You will not see Magicians and comics.....I would hate to be the guy trying to tell a joke in 5 languages..... Food... Ok,here we go then......... I have more than a few one liners I could use in reply to people that think that the food is sub standard just because you can’t get good old American Pepperoni Pizza 24/7. After reading some of the biting comments regarding bad food on this ship I’m afraid I have to tell you it was nothing of the sort. In fact,all of the meals we had in the Villa Rosa dining room were on a par with any other cruise line we’ve been on.The deserts In particular were a lot better. The one exception was a swordfish main course I saw that should have been a starter.Very small. That needs to be addressed but,other than that it was fine.Hot,on time and served with a smile from John and Anna. We had early dining and never felt rushed. Cruises are a bit of a oddity.So many people have different opinions and experiences. We paid a LOT less for this cruise compared to the equal trip from others.(our last 4 cruises have been with NCL) and felt we got good value. We upgraded our drink package to classic from the ‘drinks on us’ thing and was worth it as it included almost everything except top shelf stuff.The classic package includes tax and grats so we never had to pay any more.(The website does indeed state that tax and gratuities are added to every drink with the drinks on us promotion,by the way). We enjoyed this cruise as much as any other,with the exception of Alaska which was just breathtaking.We met some great people who in general seemed to also have positive reviews of the Divina. Constructive criticism.... They need to take your credit or debit card information when you board. They need flexible my time dining for all,same as other cruise lines. Entertainment during sea days could be more varied. They need more STAFF.....! Oh,and they need towel animals.... I, of course,cannot speak for others,but we had a great time.Plenty of room for improvement in certain areas but very pleased overall. Is it just coincidence that these ships continue to get fully booked despite some negative reviews?Or maybe it’s word of mouth from the other 3500 people on the ship that don’t ever write reviews and had a great experience? Who knows..... Read Less
Sail Date: December 2018
"Let me be surrounded by luxury, I can do without the necessities" Oscar Wilde. "Give me the luxuries of life and I will willingly do without the necessities" Frank Lloyd Wright. These two quotes epitomize the feeling ... Read More
"Let me be surrounded by luxury, I can do without the necessities" Oscar Wilde. "Give me the luxuries of life and I will willingly do without the necessities" Frank Lloyd Wright. These two quotes epitomize the feeling you will receive sailing aboard MSC's Yacht Club. We booked a lovely cabin #16007 the Sophia Loren designed ‘red’ Royal Suite. It is a bit too small for a ‘Royal Suite’ by industry standards. It is situated forward and subjected to rocking, rolling, swaying and pitching to and fro. If you are prone to sea sickness do not book this cabin. Noise from above, the One Pool; with children running amok during the day and deck hands preparing the lounges every morning at 5:30 AM. You will have an uninviting and unappealing balcony, where Wi-Fi will not work. That being said, did not stop us from booking 2 future cruises on board for the MSC Seaside based on everything else and more you will receive in Yacht Club service. There was reserved theatre seating for all performances. We found the balcony perfect with the added bonus of glass partitioning the two balcony rows which provided those seated in the front row a level of cough and sneeze protection from those behind you. We loved the YC dedicated elevator which only serviced the Yacht Club. The center two main elevators servicing all floors below the Yacht Club and Yacht Club provided members with non-stop access up or down from the Yacht club using our room key cards. Never a long wait. We noticed an unadvertised 2nd day boat drill for those that missed the mandatory 1st day boat drill. I questioned the muster station attendant and asked who the drill was for and his reply was it was for all passengers who missed the 1st days drill. These lucky few did not have to put up with over clogged elevators, giving them more time on day 1 to unpack, shower and not rush to an early dinner reservation or climb the flight of stairs from deck 7 to deck 16 Yacht Club staterooms. The YC ‘One Pool’ deck always had available lounge chairs although hardly any in the shade. We ordered 2 attachable lounge chair umbrellas in anticipation of our next return cruises. The YC lounge is a quiet, comfortable large area encompassing the entire width of the ship with the best ocean views coveted by all passengers, but exclusive only to YC members. It provided butlers serving drinks and all manner of tasty morsels. Outside the YC lounge is a concierge staffed desk 24 hours with CCTV providing security in the YC public areas and halls. Pizza delivered to your door in pizza restaurant pizza boxes. All you can eat Venchi gelato. Inclusive beverage package for the average 32 drinks per passenger per day. World newspapers of your choice which they print up each morning, printed on large tablet paper and found hanging outside on your door handle in a blue satchel. The Italian flat spring water comes in glass bottles and appears to taste much better than the water we are accustomed to drink in plastic bottles. Unlimited orange lounge chair towels. Limit of 2 towels for everyone else, strictly enforced. At least 2 different varietals of all types of wine to choose from at meals, not limited to 2 ‘house’ wines like another not to be mentioned cruise line. Le Muse is open for breakfast, lunch and dinner every day, even in port. A big plus for those of us who have no desire to get off the ship and are forced to look for another venue, or worse, skip a meal than dine in a buffet. I think I just talked myself into another Yacht Club booking. Those who sail in the MSC Yacht Club will sail no other way in the future. They will be permanently spoiled. MSC is setting a new standard in a ‘ship within a ship’ concept. Read Less
Sail Date: December 2018
Ship was fantastic, clean, modern and didn't feel crowded at all even with over 4,000 guests on board. Cabin was clean, spacious, and cleaning staff were friendly, only problem with the room # - 13133 was we had a constant tapping ... Read More
Ship was fantastic, clean, modern and didn't feel crowded at all even with over 4,000 guests on board. Cabin was clean, spacious, and cleaning staff were friendly, only problem with the room # - 13133 was we had a constant tapping noise which sounded like a loose wire in the ceiling every day and all night so be mindful if you choose or are allocated in that particular room. Dining in the restaurant at dinner time was fantastic, the wait staff we had- Tobroni, Latoya and head waiter Bogdan made the experience for us, the knowledge from Bogdan about the special dietary requirements for one of our party was second to none, we are very grateful to him. Dining in the morning and lunch seemed rushed and not so attentive as the evening experience but cannot fault the food and staff were friendly. The Drinks package was an issue the entire cruise for our party of 4 and many guests on the ship, it was not consistent and the staff didn't seem to know the packages and the exclusions as one day we were given a certain drink or ice cream and one day we were told our package didn't allow that certain choice, this continued throughout and we found we were constantly shown the drink package booklet but it just wasn't clear. The company needs to choose more easier packages for all to understand- at the most 3 packages which are clearer on the menus, maybe with a symbol to show which is included in which. Not 6 options and all over the place offers!!! Entertainment was great, we enjoyed the varied Trivia games that were run and enjoyed the humour of the entertainment staff. Evening shows in the theatre felt quite repetitive with Opera being the main focal points so we didn't attend many shows or left after 10 minutes or so. The best show we watched and stayed until the end was- Queen. Service in all the cafes were fantastic and the staff were friendly. Service from cleaning staff- very friendly and polite, can't fault them. Ports, excursions at St Maarten seemed the best and most diverse of them all. The cost of the beach express excursion in Antigua didn't seem worth it for a 5 minute drive to a small overcrowded beach. We would go again but would need a clearer & easier drinks package. Read Less
1 Helpful Vote
Sail Date: December 2018
This was an excellent value - we paid $ 100 pp per night with the Drinks on Us for a Balcony cabin with the Fantasta experience! We have no complaints - our cabin steward and servers in the Black Crab Dining Room were excellent. Our 5 ... Read More
This was an excellent value - we paid $ 100 pp per night with the Drinks on Us for a Balcony cabin with the Fantasta experience! We have no complaints - our cabin steward and servers in the Black Crab Dining Room were excellent. Our 5 & 7 year old granddaughters loved the kids club. We went on this cruise because of the low cost and were only interested in the cruise experience - the ports of call did not matter to us! We enjoyed the relaxed atmosphere and the fact that we could lounge at the pool and not be constantly asked by bar servers if we wanted a drink! The Drinks on us package was great for us - in fact we did not even use our Fantastica coupons, but we discovered that they do not expire, so we will take them on our next cruise! Both the embarkation and debarkation were very quick (no lines at all at embarkation) and easy. We love the MSC line and have another cruise booked on the Seaside - waiting for better deals on the Divina or other ships next Christmas! Read Less
Sail Date: December 2018
Food quality in main dining room is excellent, Celebrrity, Viking River, Holland has American, RCL have nothing to brag about in comparison. New items daily and also standard always available staples like a juicy, cooked to order, too big ... Read More
Food quality in main dining room is excellent, Celebrrity, Viking River, Holland has American, RCL have nothing to brag about in comparison. New items daily and also standard always available staples like a juicy, cooked to order, too big NY strip steak. Prime rib truly was PRIME, not choice. Lobster tails are northern, not tropical. We ended up eating all three meals there, always superb. Cafeteria on deck 14 is good enough. Room, just big enough, in perfect repair and spotless, lots of storage. Bed, linens, pillows (offer a selection of types!) top of the line. HVAC system most effective (and quiet) of any we’ve experienced. Steward was very attentive. Decor, using deep purple as the foundation, not our taste, but it’s obvious a lot of attention went to coordinations. TV does not offer the most viewed US news channel, Fox, mostly CNN with continual snide, mean spirited comments about those they look down on. French channel news pretty much only level refuge. Wall Street Journal, US number one newspaper by far, not available on line. Ship has exceptional stabilizing, even with 10 foot seas and gusts over 25 knots, steady, smooth ride. Public areas are dazzling, and always spotless. Some bartenders are very skilled. All personable. Prompt waiter service. Pool area music and entertainment a far too loud for our tastes but there are quiet refuges in corners. Coffee blend is good but regular coffee weak especially for an Italian ship. Espresso, always available is good. We had an issue with an excursion, and customer service investigated and followed up professionally. Unlike other cruises did not see crew wiping railings. Noticed this because I had a cold which hoped not to spread. Hand sanitizers only by food service. I think many more should be placed. Fellow passengers are extremely geographically diverse, more so enemy than cruises originating in Europe. A delight of diversity. Price was influential in booking, and so was the service we received a few years prior when we treated our ten grandchild (+parents!) to western Caribbean cruise. Read Less
Sail Date: December 2018
This was our 1st MSC and we were very pleased. The Divina has elevators everywhere, so getting around was quite easy. The casino was small and there were even $1 blackjack tables. The shows were good, but the same performers/singers ... Read More
This was our 1st MSC and we were very pleased. The Divina has elevators everywhere, so getting around was quite easy. The casino was small and there were even $1 blackjack tables. The shows were good, but the same performers/singers were in every show so I would rate the shows less. The other venues were great and each had music every night and a dance floor. The Golden lounge seating was a bit weird but it was a nice place. The La Luna Lounge was very nice but lacked a good dance floor. The Rosa dining room was nice, but service on the second night was very, very slow, taking 1hr 20 mins just to get our appetizers. After that, however, service was quick. The one slight complaint would be their drink package(s). There are way too many packages and the crew were constantly having to look up to see if our drinks were included in which package. They really need to cut down the number of drink packages. All in all, it was a great ship and we would recommend it to anyone. Read Less
3 Helpful Votes
Sail Date: November 2018
I'm a frequent cruiser. Nearly 50 cruises on Royal, Celebrity, Holland, Norwegian and Princess as well as MSC. This was our 7th MSC cruise and 4th on Divina. The good - we encountered very good service from a hard working crew. A ... Read More
I'm a frequent cruiser. Nearly 50 cruises on Royal, Celebrity, Holland, Norwegian and Princess as well as MSC. This was our 7th MSC cruise and 4th on Divina. The good - we encountered very good service from a hard working crew. A specific - we received a chilled bottle of wine just as we were leaving our cabin for lunch. We didn't want it to sit un-iced, but didn't see our cabin steward. Another steward further down the hall happily fetched us ice and did so with a smile and no questions asked. Table service was friendly and personalized. They accommodated changing numbers of people at the table with a how can we make this work attitude. Wine bar servers were outstanding and knowledgeable. Do try the personalized wine tastings. Lots of fun. Entertainment at night was varied and plentiful. Musicians in every venue. This ship does not roll up the sidewalks at 10. I've seen comments that the buffet items never changed and I noticed that while the categories of offerings remained the same, the items changed. For example, pizza (which is awesome) was always available, but the types changed constantly. In an Asian section one day you'd fine orange chicken, the next day spicy beef. A meal at Eataly was excellent. The food compares favorably with other mainstream lines and ours was never 'cold' as I've seen others say and service was well paced. The ship has a nice layout, it's very clean and it's gorgeous. The holiday decorations were lovely. The Quirky - you need to register your credit card onboard at a kiosk not as you check-in at the terminal. The shows are not your typical reviews. They do opera. They use tumblers (amazing trio of guys) aerialists as well as singers and dancers. No elaborate sets. To keep the lights on in your cabin, you need to put your room key in a slot. Others say any card works. We didn't try anything else. BTW the key in the slot activates a light outside that lets your steward know you're in the room. The annoying: The EFFY shop promotions in the plaza are noisy and non-stop. If you want one of their free mimosas or free gift get in line early and wait a long time. If they run out, you're out of luck. The lovely Garden Bar on deck 15 aft was filled with smokers. If smoke bothers you, you'll need to go elsewhere. My understanding is that there are no chairs on deck 7 for smokers any longer and that they've restricted smoking on the pool deck, so the smokers congregate at the Garden Bar. Hope this summary is helpful. Read Less
1 Helpful Vote
Sail Date: November 2018
I just want to give a shout out to George from Serbia who is a hair stylist on board He does amazing work and is so nice I encourage anyone who is thinking about getting their hair styled to go right ahead and do it! The ship is ... Read More
I just want to give a shout out to George from Serbia who is a hair stylist on board He does amazing work and is so nice I encourage anyone who is thinking about getting their hair styled to go right ahead and do it! The ship is elegant The entertainment at night was enjoyable The meals were not up to my standards although they did improve after day 3 I encourage everyone to try Eataly. It was a big birthday so we treated ourselves. Having eaten in the one in Manhattan several times I found the one on Divina superior in every way. The drink prices on board were very reasonable. My one criticism. Deck chairs! Not enough. It’s sad that people hog the chairs by putting their towels on them and then they disappear so those who actually want to use one can’t. This is not unique to MSC but I’d like to see reserved chairs like in days of old for a nominal fee. Read Less
MSC Divina Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.3
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.4
Enrichment 1.0 3.2
Service 4.0 3.6
Value For Money 4.0 3.8
Rates 5.0 3.7

Find a MSC Divina Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise