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1,685 MSC Cruises MSC Divina Cruise Reviews

Just had a fantastic cruise on MSC Divina, my 14th cruise. Been with many other cruise lines but this was my first MSC - hopefully will not be my last. Very well organised embarkation in Venice and very satisfied with inside cabin. We ... Read More
Just had a fantastic cruise on MSC Divina, my 14th cruise. Been with many other cruise lines but this was my first MSC - hopefully will not be my last. Very well organised embarkation in Venice and very satisfied with inside cabin. We always pay for cheapest cabin but it had a large king+ bed (2 singles together) and was very comfortable. Few things I noticed this line did not do - no towel animals, no chocolates, very little information available about the port you are visiting, no free water with evening meal or tea/coffee. We paid for an all inclusive package on board and easily spend well over the cost of this. The package we took was 23 euros per day per person a total of 322 euros - we spent 610 euros (yes we did enjoy the sparkling wine and cocktails, but also bought teas and coffees). Beware though they add an extra 15% service charge to this amount taking it up to 370.30 euros - they did not tell us this and when we complained about the extra service charge the receptionist misunderstood and removed the full service charge of 7 euros per person per day from our account!!. I jotted down the cost of drinks for you to know before you go, (all in euros)cocktails average 6.25, large draft beer 4.90, small 2.90, wine 5.50, cappuccino 2.00, coffee with milk 1.60, 33cl coke, fanta, lemonade etc 2.70. Even if you are all inclusive some drinks you still have to pay for these include Jack Daniels and coke 7.75, and strongbow 5.50 - ALL PLUS 15% SERVICE CHARGE. I would definitely recommend taking out a drinks package. Only trip we paid for was Olympia which was great and Venice on last day. Paid for bus into Bari and you could have walked to castle and historic area. In Izmir paid 50 euros for a taxi to take us to Agora, the castle and a mosque. Istanbul we paid 10 euros for a taxi to take us to historic square BUT BEWARE no taxis around square he dropped us off in a quiet street away and when we needed to get back to ship could not find a taxi ANYWHERE. Left it late and had to run through streets desperately trying to find a taxi, eventually did and he totally ripped us off 40 euros to get back to ship and we must have run half way there. Dubrovnik we used ship transfer bus and had a wonderful visit. Lovely hard working staff, great shows which I loved. English was often the first language spoken which surprised me and I understood everything had to be translated into 4 or 5 other languages. Wonderful tenor on board and great acrobats. Some small negatives - Europeans on ship do not queue and push in front of you not matter how patiently you have been queuing - this was to get on/off ship or buy bus tickets. More children than other cruises I have been on but they did not really bother us you can find places to sit away from them. Have to buy tea and coffee apart from buffet area. Same food every dinner time in buffet area as a vegetarian I had chips, pizza and salad every day. Evening meal not best food we ever had if you are a vegetarian get used to egg plant and even as a meat eater my husband said the other cruise lines were better BUT we were full and the soup and salad courses help fill you up. To summarise we had a wonderful cruise, brilliant itinerary, also understood because of distance not full days in port. Would recommend MSC and Divina is big and beautiful. Read Less
Sail Date October 2012
First of all let me say that my wife and I are fairly experienced cruisers and so have plenty of points of comparison. Negatives - Announcements in five languages. Fairly short time allowed in port. We were aware of both these before we ... Read More
First of all let me say that my wife and I are fairly experienced cruisers and so have plenty of points of comparison. Negatives - Announcements in five languages. Fairly short time allowed in port. We were aware of both these before we travelled and so they came as no great surprise. In any event the announcements were only made about three times a day and soon ceased to intrude. The amount of time in port is, to a large extent governed by the itinerary and as the destinations were a major factor in our choice of cruise this criticism is also tempered with pragmatism. Positives - We made our own way to the terminal (earlier than scheduled following the advice of a previous critic) and were in our cabin by 1pm and our luggage swiftly followed. Our balcony cabin was excellent being somewhat larger than previous cruises and there were welcome surprises in the bathroom with fluffy towel robes and best of all proper shower doors rather than a clingy curtain. It was immaculately clean and kept so by our efficient and friendly steward. We ate in the buffet for both breakfast and lunch and whilst it was always busy (the ship being fully booked) we never failed to find a vacant table. Dinner in the Villa Rossa Restaurant was generally very good with plenty of choice from the several courses on offer although it has to be said that the salads would have benefited from a little more tomato,cheese, onion etc and a little less lettuce. The staff were invariably efficient and friendly. The evening shows were excellent if a little samey with a very high standard of singers, dancers and acrobats. The money saved on not having a resident band (all the music being "canned")was very well spent on the artistes. A major plus was the Allegrissimo drinks package. We are both moderate drinkers but it was great fun at dinner to check with our fellow diners how much "profit" we had made that day. Disembarkation was well organised the only minor criticism being a lack of signs for the free shuttle buses from our remote berth to the Venice "People Mover" All in all a splendid cruise and we will strongly recommend MSC to all our cruising friends. Read Less
Sail Date October 2012
My partner and I have just returned from a cruise on the MSC Divina. Now I have cruised before on P&O from Southampton, however for my partner this was his first experience. To sum it up this was a perfect holiday in every way, ... Read More
My partner and I have just returned from a cruise on the MSC Divina. Now I have cruised before on P&O from Southampton, however for my partner this was his first experience. To sum it up this was a perfect holiday in every way, relaxing, hot and very well serviced, but to start you in a clear picture our only niggles were as follows - 1) the adults only 'infinity' pool is not adults only (we are fine with kids but this struck us as a bit of a pain. 2) some of the other guests on board were down right rude and ignorant (not MSC' fault) 3) end in Venice was spent sitting outside the terminal for 4.5 hours as coach transfer didn't leave till 1415 (again not MSC' fault, we should have booked the transfer to the center) Okay on reflection most of our niggles were nothing to do with the line itself, more other people and our own unguided knowledge. From the start of the cruise were were happy with the processes and ship, she is a monster of a girl but beautiful all the same, well planned out and designed and had a very nice atmosphere when we were walking around. The cabin was also spectacularly clean and tidy, good size as well in comparison to most I have seen. Embarkation - This to be honest is like organized chaos! Flight and coach transfer was painless and very easy as there was a representative at Marco Polo airport to greet us and get us to the transfer point. When we arrived at the terminal, as mentioned it was chaos, but it flowed well and was also painless. Instructed to drop our bags and went upstairs to check in where we could get on board straight away, all in all from airport to cabin took no longer than an hour all told. Went for lunch and ship set sail as planned, with mandatory drill done prior to slipping her lines. Food & Entertainment - Food wise the ship had it all from the usual buffet to the traditional dining and extra charge services. We ate in the buffet for the entire week, more from a point of view of flexibility than anything else, although the menus for the main restaurants looked very nice! The menu in the buffet didn't seem to alter much, it was much of the same most days, but all hot and a wealth of choice available from the usual grill fair and some ethnic dishes. The entertainment for us was a little lax I have to say. we went to three of the main theatre shows which were all very good and had everybody seeming to enjoy themselves. During the day however and throughout the evening there wasn't a huge amount to do or get involved in, this again didn't bother us too much as we are quite happy to chill out and just have a few drinks rather than go to nightclubs and tribute acts etc. What was available we found to be good and there were plenty of areas to sit and drink. Now Divina has been designed to carry 3500 passengers. 90% of the time you did not realize there were that many people on board. There were always areas available to sit around the pools and in bars as well as there being plenty of sunbeds. Little tip for you : on deck 18, overlooking the middle pool and in front of the funnel is the solarium, up here remains very quite for the duration of the cruise as many people do not explore this way. This is a good area to sunbath and chill out peacefully if required. There is also a large whirlpool/jacuzzi up here as well, go careful though as the ships horn is up here which is very loud and if goes when unexpected it scares the life out of you!!!!! All in all everything was arranged well and well planned. The staff were attentive and polite and always happy to help, the tour arrangements were great and again well planned with no queuing and a seamless process. The ship as well is very well decorated and feels very stylish and grown up, which for an Italian line i was expecting some garish colors etc. More on ports below, but cruise wise was excellent and I would strongly recommend sailing with MSC to anyone. Read Less
Sail Date October 2012
Our port to board the cruise that we chose was Venice so before the cruise we flew Etihad Airways from Abu Dhabi into the city of Milan and immediately after checking in a hotel next to the Milano Central train station we went to Duomo and ... Read More
Our port to board the cruise that we chose was Venice so before the cruise we flew Etihad Airways from Abu Dhabi into the city of Milan and immediately after checking in a hotel next to the Milano Central train station we went to Duomo and spent our day there. The following morning we bought a ticket with Trenitalia (36 Euros- 2nd class ticket) from Milano Central to Mestre Station where we spent one night in Venice in a hotel close to the Mestre Station (Lugano Hotel). There after checking in we took the bus to Venice (aprox 15 minutes) and once in Venice we passed our day walking around the city. About Venice, I could say that is a pretty city but to over crowded with people and prices are very high since is a tourist popular spot, not to mention that even if you want to use a bathroom you must pay. (Must husband said as long as there is a bush there is a toilet!) The following Day we started out for our adventure and went from the Lugano Hotel in Mestre to Venice. We arrived to Venice we took the people mover to our cruise, (1Euro per person) and as soon as we got off the people mover there was a sign for passengers of MSC where some free busses would pick up there and take you to the Cruise to start your checking process. Recommendations in Italy: -If you are only staying one night there are many hotels in Mestre that are close and has easy access to Venice and better prices. -If you are planning to use your credit card, some places would ask you for your pin number in a credit card, so be sure you get that number from your provider. - If you are using public transportation in Italy, whatever ticket you have, do not forget to validate your ticket before you climb on board the train. My husband and I took the MSC Divina out of Venice, Italy in the first week of September 2012 and had a wonderful time on the ship. Boarding the cruise was relatively smooth I could say that didn't take us more than one hour from the moment we got there to our standard inside cabin 12187, located on Aurora deck 12. Our overall experience in Divina was great. The beautiful floating city is huge boat, so big we could not walk every single floor in our 8 days on it, but we try to be in almost every single public spot of the boat, not to mention that the views of the turquoise waters of the Mediterranean are breathtaking, and the ride on Divina is smooth as silk. About our destinations we think that it's hard to deny that The Mediterranean Sea (Latin for "the middle of the earth") is one of the most diversified cruise destinations in the world with many of the most amazing ports ever to be found, even if my husband and I agree that since Italy is a beautiful country the port of Bari is not the nicest to visit in Italy. Safety procedures Lifebelts are located in the wardrobes. Compulsory emergency drill for all guests and emergency lifeboat exercise is held in your assigned an assembly station and shown what to do - in five different languages. The Ship - Public Areas There were a lot of these: restaurants, bars, a 24-hour casino whilst the ship is at sea, a big theater, library, shopping stores, gymnasium, pool, Jacuzzis and spa. The bars and lounges are attractively furnished - good solid comfortable chairs and seats. There is smoking on board in some designed areas, but all the restaurants were all non-smoking. Restaurants: There are many restaurants in this cruise, for all kind of food lovers in case you do not want to eat daily in your assigned restaurant. In our case we booked a 2nd dining seating and the hours of dining seating are one at as 7pm, and the next being at 9pm. Honestly the reason why we booked 2nd seating is thinking about diner at that hour would be most for adults. Our assigned restaurant for diner was the Villa Rossa, in there your table is assigned since the beginning of your cruise and you share the table with the same people, and we were very lucky to have a good dinner table, and our waiters were always greeting us with a smile. Entertainment: Every single night on the cruise there is a show on the Pantheon Theater and the cruise director Franco would introduce the show on more than 6 languages so not matter what language do you speak you would be able to understand what the show is going to be about. The Michael Jackson show was the best. Lighting effects and great performers. In general, we must say that we enjoy the shows every night before going to our diners. On the other hand Most of the bars had resident singer's bands or Djs, and there are plenty daily activities everywhere you go on the cruise, just be sure you read your daily program that you won't miss anything. Wifi: We brought our i-phones and a laptob computer that we use to connect to the internet and when you brouse to use the internet it takes you to the msc webpage and you pick different increments, 30, 60, 100, etc, minutes and we chose 100 min for $15.00 euros and just connected to download my email to keep in touch, it's automatically charged to your room. Just be sure to logout! Or your time keeps running until you expend your last coin. Ports to Visit on this cruise: Bari Italy In this port we caught the MSC shuttle bus that take you from the cruise port to the city, and from there we just walked around the small narrow streets of the city and visited it churches and the harbor. Katakalon Greece After Bari we headed down the coast to Katakalon where we took a private excursion to Olympia, offer just as soon as you start working in to Katakolon with a company called Global Travel (for only 10 Euros for person the transportation) Olympic is the original places were they started the Olympic Games. We visited there the archaeological site and for that, one hour is more than enough time. (Tickets are 9 Euros for both archeological and museum or either one for 6 Euros for person) and from there back to Katakolon were we now headed back to the boat, since there are not many hours in this port. Izmir Turkey We found that overall; the best way to tour the city was to find a taxi at port and request for them to take us to the place we want to visit ( In our case it was the ancient city of Ephesus and the virgin Maria house). Therefore, we hired a taxi driver as soon as we got off from the ship and spent our day in this magnificent place. (We paid 90 Euros for the taxi ride). Istanbul Turkey Istanbul is the only city in the world located on two continents. It is the nearest Asian city to Europe, and the nearest European city to Asia. Istanbul, in my personal opinion, is one of the most exciting ports on the Mediterranean. Ships tie up right in the center of town and if you decide to, you could literally walk to the Galata Bridge and just a few minutes from there take the tram, in our case we hired one of the many drivers that parked outside the boat waiting for passengers to head to the tourist places, in our case here we visited the Topkapi palace, the blue Mosque and the grand bazaar. Be sure to negotiate the rate with the taxi driver. It is good to mention that in this port you would have many hours since you get there at 730 AM arrival and you must be on board by 430 pm. (Wepaid 90 Euros for a taxi to take us to The Blue Mosque area, and in there we visited The Blue Mosque, the Topkapi Palace and Agia Sophia. and from there take us to the Grand Bazaar and bring us back to the port all this from 9 am to 230 Pm.) so my advice is if you book a taxi be sure you arrange your hours from that time until at least 4 00 PM that you won't miss a minute in these fabulous city. Also Don't pay the taxi driver until after the end of the day and your returned to the ship! Dubrovnik Croatia Our last port of call was Dubrovnik in Croatia; there we rode a MSC bus from the port to the city center, which is surrounded by walls. We walked around and saw the most important buildings and stop to see everything that this place has to offer. My advice is if you go there be sure you enjoy a cold beer or one of their famous ice creams and one of the many ice cream shops, and them be ready to walk the city and appreciate its beauty and since is right on the coast you would have the chance to see some beautiful breathtaking views. Disembarkation our luggage was collected from outside our cabin late on the last night after we'd labeled it. Then we were up early for our disembarkation process. We waited for a while in the main theater then our group was called and sadly, we were off the ship. We found our luggage very quickly, saw it loaded onto the coach, and waited for just a few minutes before setting off. We again took the people mover and one time in Venice, we caught an airport shuttle bus from Piazzale Roma to Marco Polo airport (6 Euros for one way for person). Buses run often and it takes 20 minutes to the airport so we got there with plenty of time for our 230 Pm flight back to Dubai with Emirates Airlines. Top 5 Must-Pack Items for a Cruise - After this cruise I would say that we would like to recommend this top 5 items: - 3 copies of your passport, 1 in your suitcase, 1 to take with you in port and 1 to email yourself in case you lose your documentations when traveling. -One envelope to save bar receipts in case you get charged for something you think is not correct, or just to keep control and order with your receipts. - TSA locks. -umbrella, sweater and something to cover your heard, personally we used the umbrella not on our cruise but in Venice since was raining two days in a roll, you never know when you would need it, and your scarf is always useful if you plan to visit places that require women to cover their hear. - One small extension cord, since there are not many places to plug your electronics on the cabin. Conclusion: My husband and I had an outstanding time on this trip and it will hold many memories into the future, we made new friends and we are so glad for the opportunity we had to do it. In addition, I thanks every single person that make this trip an unforgettable experience, and I do recommend people to experience the travel on board an MSC cruise whatever would be their destination. Read Less
Sail Date September 2012
MSC Divina review- Departure date 08/11/2012- Cabin type Yacht Club De Luxe Suite - YC1 This was my first experience with MSC and I came away very impressed. I had not considered the line in the past but the combination of a brand new ... Read More
MSC Divina review- Departure date 08/11/2012- Cabin type Yacht Club De Luxe Suite - YC1 This was my first experience with MSC and I came away very impressed. I had not considered the line in the past but the combination of a brand new ship and the itinerary that went to both Izmir and Istanbul was enough to sway me. I am glad we took the "risk" and sailed with MSC, I feel we got a lot of value for our investment. The Divina is a gorgeous vessel. The attention to detail in the art and architecture is amazing. Obviously the designers wanted to create a place of beauty and one can tell a lot of expense went into items such as the crystal staircases (on which each step is filled with cut crystals that look like diamonds) lovely sculptures and paintings. The Yacht Club complex is done in rich earth tones and feels more like a boutique hotel than a cruise ship. The cabin was a bit on the small side given what I am used to (I would say more like a mini suite) but the quality of the materials used were very luxurious. The bed was similar to a temperpedic and by far the most comfortable I have ever slept on outside of my home on land or sea. The pillow menu was extensive including two different types of memory foam pillows. Our butler did not bat an eye when I asked for six pillows. (I have fibromyalgia and need to support my limbs when sleeping). The linens were very high quality and the carpet passed my white sock test with flying colors. (I always put on a pair of white socks and drag my feet in the room whenever I am checking out a new ship or location- if the socks stay white you know they take cleaning seriously- believe it or not they have turned dark brown in some places that are considered 5 star). A lot of planning went into the lighting, of which there are many options, including hidden in the headboard and along the walk in closet hanger rail. A huge mirror is in front of the bed which I am certain some people might find as an extra perk lol. The bathroom and balcony are also both on the small side. The bathroom has a tub shower combination with a glass wall that covers half the tub and works like a shower curtain or door. There was plenty of storage in the bath and main cabin. The amenities were pretty standard, lotion, shower cap, shower gel, shampoo and conditioner and a facial soap. It would have been nice to see some extra items that I have become accustomed to like q-tips, bath salts, linen spray etc. but each line is different. The lack of specialty toiletries would not affect my interest in rebooking. In fact I already booked the YC on the Preziosa for next year. The YC is insulated very well from the rest of the ship and it is quite possible to never leave the complex except for when heading to La Muse the YC restaurant. The food is very good in La Muse as is the service. We had a beautiful view of the "infinity pool" and some sculptures. (It is a stretch to call that pool an infinity pool- it is a nice pool with balcony type glass to look out at the ocean but really is not the same as a true infinity pool) The all inclusive drinks package that comes with the YC is a very nice perk! We loved the itinerary especially Istanbul which was an amazing day. Although we spent most of our time up in the Yacht Club while on the ship I did tour the other areas on the sea day and did not encounter any of the issues people had expressed concern about such as overcrowding and smokers. It did not appear any different than any other large ship, there appeared to be plenty of loungers and with multiple pools and hot tubs there appeared to be room for everyone. I saw activities for all ages including a water slide, bowling, a 4D movie theater and a Formula One racecar simulator that looked very popular. We only walked through the Casino once but I did not smell any smoke and I am quite sensitive to it. I have compiled an in-depth day by day review with links to photos and the daily programs. You can view it here. http://boards.cruisecritic.com/showthread.php?t=1700848&page=2 Read Less
Sail Date August 2012
Having booked the Divina at fairly short notice we got what turned out to be an excellent deal �£699 balcony room less 5% online booking (this 5% is wiped out by service charges. Some reviews did make me wonder if we had done the ... Read More
Having booked the Divina at fairly short notice we got what turned out to be an excellent deal �£699 balcony room less 5% online booking (this 5% is wiped out by service charges. Some reviews did make me wonder if we had done the right thing. In a nutshell this is a continental, family orientated "monster" (size wise) of a ship. Mainly Italians plus Germans, Spanish and French as the main users, so don't expect afternoon tea and a three course Michelin star dinner. Let's start with the staff, we found them to be helpful and charming, only one or two struggled with English but on a multi language ship this is to be expected. Embarkation was fairly painless, our luggage was transported from the service offered at Venice station and it didn't take long to get on board. Disembarkation was a little slower, organised but slow, again, you have to consider the ammount of people leaving the ship so all in all it was OK. The only hitch is getting back into venice when off the ship as other cruises were disembaking so the dockside was pretty busy. The buffet food was fine, we never had a problem finding something to enjoy, there was an issue with seating on occassions but with 4000+ people it had to be expected. The evening dining is a seven course continental style meal, some dishes were excellent, mainly they were good with one or two disappointing plates, but you never left hungry. Our cabin was fine, everything worked and everything clean. The Allegrissimo drinks package was well worth it, drinks on board are expensive but when bottled water, beer, wine, cocktails, fresh fruit juice etc are included you can't really go wrong. We only did one show which was good, other shows had good reviews off other passengers we met. Entertainment in all the bars seemed a little below par from the small exposure we had to it, this was balanced out by some fine entertainment in the main lobby by the crystal staircase, the pianist and the trio of piano and two violins were excellent, we had many a relaxed evening listening to them. The Gym needs more equipment considering the amount of people on board and we didn't really use the pool area so can't comment on the facilities other than on our day at sea, sun beds were rarer than rocking horse droppings! To briefly sum up, we travelled as a couple and thoroughly enjoyed our time on board considering what we paid, don't expect 5 star dining, entertainment and services. If you have a problem with children on board, don't go in the school holidays the same goes for the continental style of the ship. You will meet a tiny percentage of rude arrogant people of all nationalities, they exist in everyday life as well (you should have seen the neanderthal tendancies of some people every time cherries appeared at the buffet!) Read Less
Sail Date July 2012
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked ... Read More
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked the brand new MSC Divina for holiday this summer. Again in the Yacht Club as this concept is truly great for us. A silent haven within a mega ship with personal service, great comfort and relaxing atmosphere. A paradise for our holiday. And we were not let down. MSC Divina is a sister ship of MSC Fantasia but there are some improvements here and there, like a bigger Top Sail Lounge in the Yacht Club and not at least, toilets on the Yacht Club One Pool Deck. They are similar in layout so no problems to navigate around this BIG ship. The ship is shiny, very clean everywhere and it seems like MSC put it's proud to keep their ships in an immaculate condition. Embarkation was a breeze, we took a water taxi from our hotel, then a quick stroll down to the terminal where the Yacht Club staff and our butler waited for us. We were on board in less than 15 minutes. Maybe it helps to do the MSC web check-in, I don't know. Our cabin was a Deluxe Suite on deck 16, 33 sq m. Perfect size and only 3 sq m smaller than the Royal Suite we had last year. Darker interior colours than on MSC Fantasia, but a very cozy and relaxed atmosphere.The walk in wardrobe is nice. A word on warning, water taxis in Venice are VERY expensive, costs start at EUR 70. We had our dinner served in the private restaurant Le Muse and as last year, the service was great. Regarding the food we thought for a second that the standard might have fallen a bit, after a rather bad main course the second evening. After a couple of days the food improved a lot and we had two great gala nights with terrific food. Organisation in the restaurant was also bit chaotic in the start as well but also that improved as the week passed on. As the ship is completely new I guess they have some organisation issues going on. As last year we had our breakfast in the Top Sail Lounge. Great views there and a lot to choose from. We had wonderful lunch served on the Pool Deck with different food every day and several hot dishes to choose from unlike last year when they only had one hot dish. Maybe they listened to our customer feedback form? The staff in Yacht Club is very good and they offer exceptional service. Some of them had transferred from MSC Fantasia and it was very nice to meet them again. At the pool deck the pool staff took very good care of us and in the Top Sail Lounge live piano entertainment took place every evening. It was a very international atmosphere on board, we met other passengers from the US, Canada, Switzerland, Germany, France, Spain and Italy in Yacht Club. We did not use any shore excursions from MSC except from at the disembarkation day in Venice when we had a late afternoon flight. The organisation of the excursion was not the best and I have to say that it was not good value for money, even if the airport transfer was included. Next time we will organise our disembarkation ourselves. The ship is amazing and we had a great cruise from the very beginning to the end and we highly recommend MSC Yacht Club. Read Less
Sail Date June 2012
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as ... Read More
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated in every aspect of the cruise. DH and I were met at the port by MSC rep and were taken ASAP to our point of entry to the ship which only took about 5 minutes. (the only thing I was curious about was that we were only offered water - not champagne - but that's OK). Our Butler was outstanding - his name was Nata - and he was with us thru the entire cruise, catering to our every whim and being there on a moment's notice. Being all inclusive, we enjoyed many cocktails in the Top Sail Lounge, The One Pool Bar, our butler service and the mini bar in our stateroom. If something was missing, all we had to do was call the butler! Nata offered to unpack for us, but I chose to do it on my own. However, every time we stepped out of our cabin, it appeared that they were watching (just kidding!!) because our room was spotless each time we returned. The food in Le Muse was second to none. However, we only ate there 2 nights. We are very private persons and would rather order room service and eat on our balcony. We didn't try to order from the restaurant, but room service was very good. Being handicapped, DH was treated like gold and they made sure that he was included in everything that was provided on the ship. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. We are now completely spoiled and will never again travel in anything else except the YC. Dollar for dollar, you cannot beat the price!! ALL service staff were extremely unobtrusive (even those that we encountered in the "downtown" part of the ship. All were extremely polite and an asset to MSC. Congratulations on your new endeavor!! Read Less
Sail Date November 2011
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went ... Read More
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went smooth. We arrived around noon and after check-in proceeded to the Ship. Our room steward (Stone) introduced himself on the first day, I requested ice in our stateroom and he always stocked with fresh ice. DINING: Was not expecting much (since I read so many bad reviews regarding the food), but to us, it was very good and either equal or better than other cruise lines. Breakfast was about the same every day but again similar to other cruise lines. There is no station where you can order an omelette but they have trays with various omelettes and fried eggs. Lunch was much better, the pizza is hand tossed and they take pride in making it well and good, similar to what you get at a good pizzeria. Good variety for lunch and dinner buffet, I even had Octopus stew on one day for lunch and it was great. Lots of great Italian cheese and prosciutto. Besides the Pizza, the Coffee is also better then other cruise lines. They serve Segafredo coffee and I found that even the free coffee at the Buffet is very good. TIP - The Lunch buffet serves different food in different areas, make sure you walk around. Also, the back of the ship is easier to get a table. ACTIVITIES and ENTERTAINMENT The shows were all excellent, although I have seen a better Michael Jackson tribute show on NCL Epic, I have to say they did a great job. I'm not into Opera but still enjoyed it, especially the talent of the singers. There were the typical activities such as Karaoke and White party that were very good and the entertainment staff did an excellent job. This is one area where the 5 younger passengers (in their 20's) felt MSC is behind. There was no Comedy shows and lacked on some entertainment for the younger crowd. There is no bar service in the Theater but I actually prefer it that way. Never a problem getting a good seat at the Theater. SERVICE Overall the service was good but could improve in a few areas. The Dinning room staff was very good, although some waiters were more friendly then others but that is common on other cruise lines also. Our room steward was very responsive, always ready to help. An area that could improve was bar service in the dinning room. It was almost impossible to get a cocktail or order a glass of wine. As far as the beverage service, this is an area where MSC could improve for the American market. I was born and raised in Europe and I know that the service is acceptable for Europeans but Americans expect more. On other cruise lines you can't go past the pool deck without a server asking if you want a drink but not so on this MSC cruise, I had to walk to the bar and wait in line. I believe the bar is under staffed and more servers needed on the pool deck. There is a nice international feel on the ship with many languages being spoken by passengers everywhere, I find it amusing but there are some cultural differences - for example the 2 Italian ladies on the buffet line, they were having a loud "long distance" conversation over everyone else, which is somewhat rude to speak over people like that, nevertheless I was on vacation, found it entertaining and just had to laugh. In contrast with other Cruises I have been on out of American ports, I believe that on this cruise 80% of the passengers were not American, but mostly European, again it does feel different but many of us like the experience. If you like to go around and chat to people on the ship you may encounter some that only speak Italian or French (.. or so they say). It was interesting to hear Italian songs during Karaoke. I never had a problem with the ship staff understanding English, so no problem there. The overall conclusion was positive. Despite the bad reviews, this is a great ship with good service, food and entertainment. It's an awesome value when compared to other cruise lines.   Read Less
Sail Date October 2011
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager ... Read More
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager to please. Some of our group are seasoned cruisers and were pleasantly surprised, given some of the negative reviews we read prior to our cruise, how much we enjoyed ourselves. A few of us are repeating the trip again this February! Our only disappointment was missing a port and shore excursion to Falmouth for High Tea and not too much of an explanation why. Grand Cayman was great and the turtle exhibit was awesome and now finally we can all say we truly were "to Hell and back!" Our room and washroom were spacious, balcony adequate, always neat and clean. Embarking and disembarking was a breeze, especially with wheelchair assistance. All around a great experience! The Divina is "divine!" Read Less
Sail Date December 2010
MSC Divina Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.3
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.4
Enrichment 1.0 3.2
Service 4.0 3.6
Value For Money 4.0 3.8
Rates 5.0 3.7

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