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Sail Date: December 2010
I loved w everything about the ship and the experience. The entertainment was some of the best. The buffet good was great and there was never a line. They really know how to do the captain cocktail party. I love that they offer discounted ... Read More
I loved w everything about the ship and the experience. The entertainment was some of the best. The buffet good was great and there was never a line. They really know how to do the captain cocktail party. I love that they offer discounted drink ticket booklets you can buy vs all you can drink packages. The only negatives is mention are the staff is nice when you approach them but they do not overly engage with you and get to know you by name like other lines. Also the dinner service is soooooo slow I'm glad I did the early seating. I heard some people that dined late that didn't finish til almost 11!!!! Lastly while the food during the day was excellent the good at dinner wasn't so great mainly the meats but the Mediterraneans have a different way of doing things. All in all it was a great trip and I am planning on going on the divine again. I took my parents on the cruise as an anniversary gift and even when my mom fell ill (she forgot some of her meds nothing caused by the ship) they took great care of her. If you have traveled to Europe and are used to and comfortable around other countries/cultures I encourage you to give the divina a try Read Less
Sail Date: December 2010
We have done a number of transatlantic crossings and enjoy the sea days, this was our 2nd time in the Yacht Club. The Yacht Club experience is worth every penny, it is a quit oasis on an otherwise very pretty but very crowded ship. The ... Read More
We have done a number of transatlantic crossings and enjoy the sea days, this was our 2nd time in the Yacht Club. The Yacht Club experience is worth every penny, it is a quit oasis on an otherwise very pretty but very crowded ship. The service in the lounge and the pool is exceptional, the head butler is always visible, always ensuring that all your needs are met, all the staff without exception were always smiling,pleasant and happy to assist. Whatever you may want to drink is available and different food items are available in the lounge throughout the day, it is also a quiet pleasant area to relax indoors and look out the windows or read. The room butler and the assistant were always somewhere in the area, as soon as you left your room in the morning, your room would be refreshed before you returned. Our assistant attendent sewed a button for us, shined shoes and was always there to greet or open the door. I was very pleased with the yacht club, but did not give it a five rating for a couple of reasons, none of which would prevent me from going again. The cabins and the balcony are the size of a typical balcony room, you have very limited counter space, the few larger rooms and suites all seem to book very early. The pool area is great but has limited shade, it could use some umbrellas for shade in the areas, people were searching out shady spots. The food in The Muse restaurant was inconsistent for dinner, the choices on the left side of the menu were restricted, they always had a beef or chicken on the alternate menu and that was the choice many nights. Sometimes you ordered one thing and received another, sometimes it was just not good. When a special pasta was prepared by the head of the department it was outstanding, making me wander why all the food could not have been as good. Breakfast and lunch was always good and the staff were all pleasant. We are black card members so received 2 speciality restaurant dinners. We ate in Eataly , a fixed menu, it was nice, very few patrons at the time. We ate in Galaxy, again a set menu, with very different food items that may not appeal to all, it was an experience, one other couple in the restaurant at the time.You are escorted on and off the ship, which makes the process easier but it would be nice if it was a seperate route from everyone else. The concierge is always available and answers all questions. We went to a couple of shows ,visited the casino a bit but basically stayed in the Yacht Club areas.The gym was fine, a little crowded in the morning as usual, gym staff very helpful, had a facial, very pleasant and very reasonably priced. The passesgers were a very international mix , and the staff were able to communicate with all. Read Less
Sail Date: December 2010
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager ... Read More
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager to please. Some of our group are seasoned cruisers and were pleasantly surprised, given some of the negative reviews we read prior to our cruise, how much we enjoyed ourselves. A few of us are repeating the trip again this February! Our only disappointment was missing a port and shore excursion to Falmouth for High Tea and not too much of an explanation why. Grand Cayman was great and the turtle exhibit was awesome and now finally we can all say we truly were "to Hell and back!" Our room and washroom were spacious, balcony adequate, always neat and clean. Embarking and disembarking was a breeze, especially with wheelchair assistance. All around a great experience! The Divina is "divine!" Read Less
Sail Date: October 2011
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went ... Read More
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went smooth. We arrived around noon and after check-in proceeded to the Ship. Our room steward (Stone) introduced himself on the first day, I requested ice in our stateroom and he always stocked with fresh ice. DINING: Was not expecting much (since I read so many bad reviews regarding the food), but to us, it was very good and either equal or better than other cruise lines. Breakfast was about the same every day but again similar to other cruise lines. There is no station where you can order an omelette but they have trays with various omelettes and fried eggs. Lunch was much better, the pizza is hand tossed and they take pride in making it well and good, similar to what you get at a good pizzeria. Good variety for lunch and dinner buffet, I even had Octopus stew on one day for lunch and it was great. Lots of great Italian cheese and prosciutto. Besides the Pizza, the Coffee is also better then other cruise lines. They serve Segafredo coffee and I found that even the free coffee at the Buffet is very good. TIP - The Lunch buffet serves different food in different areas, make sure you walk around. Also, the back of the ship is easier to get a table. ACTIVITIES and ENTERTAINMENT The shows were all excellent, although I have seen a better Michael Jackson tribute show on NCL Epic, I have to say they did a great job. I'm not into Opera but still enjoyed it, especially the talent of the singers. There were the typical activities such as Karaoke and White party that were very good and the entertainment staff did an excellent job. This is one area where the 5 younger passengers (in their 20's) felt MSC is behind. There was no Comedy shows and lacked on some entertainment for the younger crowd. There is no bar service in the Theater but I actually prefer it that way. Never a problem getting a good seat at the Theater. SERVICE Overall the service was good but could improve in a few areas. The Dinning room staff was very good, although some waiters were more friendly then others but that is common on other cruise lines also. Our room steward was very responsive, always ready to help. An area that could improve was bar service in the dinning room. It was almost impossible to get a cocktail or order a glass of wine. As far as the beverage service, this is an area where MSC could improve for the American market. I was born and raised in Europe and I know that the service is acceptable for Europeans but Americans expect more. On other cruise lines you can't go past the pool deck without a server asking if you want a drink but not so on this MSC cruise, I had to walk to the bar and wait in line. I believe the bar is under staffed and more servers needed on the pool deck. There is a nice international feel on the ship with many languages being spoken by passengers everywhere, I find it amusing but there are some cultural differences - for example the 2 Italian ladies on the buffet line, they were having a loud "long distance" conversation over everyone else, which is somewhat rude to speak over people like that, nevertheless I was on vacation, found it entertaining and just had to laugh. In contrast with other Cruises I have been on out of American ports, I believe that on this cruise 80% of the passengers were not American, but mostly European, again it does feel different but many of us like the experience. If you like to go around and chat to people on the ship you may encounter some that only speak Italian or French (.. or so they say). It was interesting to hear Italian songs during Karaoke. I never had a problem with the ship staff understanding English, so no problem there. The overall conclusion was positive. Despite the bad reviews, this is a great ship with good service, food and entertainment. It's an awesome value when compared to other cruise lines.   Read Less
Sail Date: November 2011
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as ... Read More
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated in every aspect of the cruise. DH and I were met at the port by MSC rep and were taken ASAP to our point of entry to the ship which only took about 5 minutes. (the only thing I was curious about was that we were only offered water - not champagne - but that's OK). Our Butler was outstanding - his name was Nata - and he was with us thru the entire cruise, catering to our every whim and being there on a moment's notice. Being all inclusive, we enjoyed many cocktails in the Top Sail Lounge, The One Pool Bar, our butler service and the mini bar in our stateroom. If something was missing, all we had to do was call the butler! Nata offered to unpack for us, but I chose to do it on my own. However, every time we stepped out of our cabin, it appeared that they were watching (just kidding!!) because our room was spotless each time we returned. The food in Le Muse was second to none. However, we only ate there 2 nights. We are very private persons and would rather order room service and eat on our balcony. We didn't try to order from the restaurant, but room service was very good. Being handicapped, DH was treated like gold and they made sure that he was included in everything that was provided on the ship. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. We are now completely spoiled and will never again travel in anything else except the YC. Dollar for dollar, you cannot beat the price!! ALL service staff were extremely unobtrusive (even those that we encountered in the "downtown" part of the ship. All were extremely polite and an asset to MSC. Congratulations on your new endeavor!! Read Less
Sail Date: May 2012
I booked this cruise after my 1st choice was on MSC MELODY i had to cancel. MY travel agent was no help is choosing another one! GETTING TO SHIP I travelled by RYANAIR the day before so i could watch the CHRISTENING! The next day ... Read More
I booked this cruise after my 1st choice was on MSC MELODY i had to cancel. MY travel agent was no help is choosing another one! GETTING TO SHIP I travelled by RYANAIR the day before so i could watch the CHRISTENING! The next day after breakfast i got a\ taxi to the ship which was quite a distance! EMBARKATION I arrived at the port at the port at 10.30am a lot before the time stated but others were there in 2 lines(no idea why or what for!!) We finally found out it was to drop off our bags. then to check-in where somehow i got PRIORITY as i had a classic card(which i later found was out of date!!) I boarded the ship as the cabins were no ready i had buffet lunch which was quite good. CABIN After lunch i looked at my cabin( i was not even shown where it was!!) It was an inside on deck 10. Quite large with a queen sized bed,mini bar,shower,safe, a\chair and pouffe and plenty of wardrobe and drawer space. RESTAURANTS I had asked for 1st seating but was given 2nd so had to queue to change it. It was VILLA ROSSA restaurant. Apart from that there is only TEX MEX which is a small charge, and GALAXY DISCO but AT 24 EUROS AND ONLY A FRENCH MENU i did not bother!! there is more choice if you have a YACHT CLUB SUITE.the food was quite basic and not a great choice especially for desserts. No TAP WATER! so had to buy BOTTLED WATER despite it being in your cabin and in the buffet! PORTS OF CALL A good choice ROME(i did my own thing on a train into the city) MESSINA i did an excursion to mount ETNA which was well worth the money. MALTA i got a bus to POPEYE VILLAGE it was\a long way and only just made it to the ship in time.DUBROVNIK had to pay 10 euros for a shuttle bus only to be ordered off as some did not have their passports(why could they have not told us?) SHOWS These were very good and varied from PIRATES,MIME, PRODUCTION SHOW to a classical concert with memorable arias(i only knew one and lots of people walked out!!) IMPRESSION A lovely ship but sadly the smaller ships had more amenities like a golf course and extra charges for everything from bottled water,charge for a birthday cake! charge for coffee and ice cream. so sadly i do not think i will be doing another msc cruise!!!! Read Less
Sail Date: June 2012
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked ... Read More
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked the brand new MSC Divina for holiday this summer. Again in the Yacht Club as this concept is truly great for us. A silent haven within a mega ship with personal service, great comfort and relaxing atmosphere. A paradise for our holiday. And we were not let down. MSC Divina is a sister ship of MSC Fantasia but there are some improvements here and there, like a bigger Top Sail Lounge in the Yacht Club and not at least, toilets on the Yacht Club One Pool Deck. They are similar in layout so no problems to navigate around this BIG ship. The ship is shiny, very clean everywhere and it seems like MSC put it's proud to keep their ships in an immaculate condition. Embarkation was a breeze, we took a water taxi from our hotel, then a quick stroll down to the terminal where the Yacht Club staff and our butler waited for us. We were on board in less than 15 minutes. Maybe it helps to do the MSC web check-in, I don't know. Our cabin was a Deluxe Suite on deck 16, 33 sq m. Perfect size and only 3 sq m smaller than the Royal Suite we had last year. Darker interior colours than on MSC Fantasia, but a very cozy and relaxed atmosphere.The walk in wardrobe is nice. A word on warning, water taxis in Venice are VERY expensive, costs start at EUR 70. We had our dinner served in the private restaurant Le Muse and as last year, the service was great. Regarding the food we thought for a second that the standard might have fallen a bit, after a rather bad main course the second evening. After a couple of days the food improved a lot and we had two great gala nights with terrific food. Organisation in the restaurant was also bit chaotic in the start as well but also that improved as the week passed on. As the ship is completely new I guess they have some organisation issues going on. As last year we had our breakfast in the Top Sail Lounge. Great views there and a lot to choose from. We had wonderful lunch served on the Pool Deck with different food every day and several hot dishes to choose from unlike last year when they only had one hot dish. Maybe they listened to our customer feedback form? The staff in Yacht Club is very good and they offer exceptional service. Some of them had transferred from MSC Fantasia and it was very nice to meet them again. At the pool deck the pool staff took very good care of us and in the Top Sail Lounge live piano entertainment took place every evening. It was a very international atmosphere on board, we met other passengers from the US, Canada, Switzerland, Germany, France, Spain and Italy in Yacht Club. We did not use any shore excursions from MSC except from at the disembarkation day in Venice when we had a late afternoon flight. The organisation of the excursion was not the best and I have to say that it was not good value for money, even if the airport transfer was included. Next time we will organise our disembarkation ourselves. The ship is amazing and we had a great cruise from the very beginning to the end and we highly recommend MSC Yacht Club. Read Less
Sail Date: June 2012
Where to start! We are normally independent travellers, so decided to book directly with MSC. This was a reasonable experience and the person dealing with our telephone booking did select a good room for us, which was appreciated. On the ... Read More
Where to start! We are normally independent travellers, so decided to book directly with MSC. This was a reasonable experience and the person dealing with our telephone booking did select a good room for us, which was appreciated. On the Forums, some bookers seem to not have received a room allocation at time of confirmation. We were given a balcony cabin 12134. That's deck 12 on Aurora, mid ships and not too from from lifts. Our party consisted of myself with my two daughters aged 21 and 19, so we shared a double bed and the sofa bed was turned into a large single bed each evening during turndown. Received the cheque book type confirmation a few days before - this was couriered to us by DHL from Naples. However, it was incorrect and I had to phone to point out the mistake about one of our airport to port transfers that had been included, and so it was emailed out within 24 hours on a A4 sheet. Our flights from UK to Italy were included as part of the package, as the prices were excellent - we couldn't have done anything better ourselves. I checked! However, the flights to Venice from London did not arrive in time (no matter which airline you used) so we had to fly from LGW to Verona (there were 35 other Divina passengers on this BA flight too). I was expecting some assistance at the Gatwick check in from MSC but it was just do-it-yourself. As this was part of a group booking, I found it a bit irritating that we couldn't do online check in. Check in Arrived at Verona with the usual scrum that you may expect. Looked for the MSC rep - there were lots of other travel companies there too - and she duly appeared about 10mins late. A comfortable air conditioned coach awaited us outside the terminal building. Criticism at this point - we had only eaten the BA breakfast, and there was no suggestion that we may like to get something to sustain us at this time. Little did we realise that we would not eat until dinner that evening on the ship! Fortunately, the first sitting at 19:00. Coach transfer (this was the bit we were missing in the original travel details) was smooth and took us right into the port, to the terminal building adjacent to the Divina. Here's where the good experience ended! Embarkation check in was the worst I have ever endured. Queue outside the building, passport check and deposit luggage with the appropriate tags. Enter building and given a number - 23 in our case. Waited in another holding area with seating, toilets and that's it. No food, no drink and lots of pushing and frustrated bemused people. It seemed like several hours, but think it was (only!) 90 mins. Every 30mins another number was called to join yet another queue. I had completed the web check in form beforehand, in the hope that this would fast track us, but don't think this saved any time at all. Pointless! When we did finally join the queue to actually check in, the photographer tried to take our photos around a ship's wheel. What a joke - sad, tired and frustrated subjects. Sorry, didn't buy that particular photo! Room Balcony room on 12th deck. 2/3 of our cases already waiting outside our room, the last case delivered within one hour. Room was great. As this was our first cruise, didn't know what to expect, but thought it very acceptable and well planned. Bathroom had a clever glass folding modern screen, good shower head with reasonable jet. Single sink but lots of storage and glass shelves. Shower contained cylinders of shampoo and soap but not conditioner. Also a soap pump at the sink. Plentiful toilet roll (that says more about me than I probably realise) and tissues. Exceptionally clean. We took more hangars for the wardrobes, and a four way extension cable plus continental adaptors. There are two sockets in the room, with a hairdryer built into a drawer. Stored our cases under the bed otherwise these would have been annoying. TV had various standard channels - Bloomberg and CNN were the only English channels. Also had ship navigation channels which was really interesting if you are sad like me! Balcony had two chairs and a small table. Sofa was made into a bed during turndown but daytime was room for two. Huge mirrors made the room look larger. Air con/heating was good. Your cruise card (like hotel room credit card key) opened the room and slotted in for power for the room. Cleaning was good. Got caught out one day when a clever machine came along the side of the ship to clean the balconies and windows! Fresh bath and hand towels twice a day. Two pillows per person. Two bathrobes not three. Altogether very pleasant. Food If you like tasteless 1950s style food, then you will love the food in the Calumet or Manitou buffets. Worst food that I have ever eaten on a holiday. Everyone descending at roughly the same time filling large plastic dinner plates with tasteless creations. Different stations served different themes but still puzzles me how you can create food that either tastes all the same or of nothing at all. The only food I found acceptable was the melon. Only slightly better food in the serviced restaurants - Villa Rossa or The Black Crab. However, the waiting staff, mostly from Honduras, although smiling and trying to be helpful, struggled with any English or Italian. Forget about asking questions about food or drink. The more you pay as extras on the ship, the better the food. We ate at the pizzeria La Cantina di Bacco - great pizzas and vastly better than the ones served in the buffet. Sacramento Tex Mex - mixture of burgers and nanchos. Nothing to write home about. The final evening I decided to push the boat out (sorry!) and dine in Galaxy. Professional service, tasty food well presented, great wines. Totally deserted! Also had very nice cakes and good coffee at Caffe Italia inside the Piazza del Doge. Ice cream at the Pool Bar was nice. Gala dinners - there were two. Some people made an effort - cocktail dresses appeared. Other people did not bother too much. Beverage stations in the buffet areas had 24hr tea, coffee and iced water. I am a bit of a coffee snob - which coffee beans were used for this brown liquid???? Why was decor in the buffet Indigenous American tribes??? Plastic ornaments? Mmm! Drinks packages What a ridiculous system! We pre-purchased the Cheers package but even with an explanation from the Reception on the ship, still not sure what we were entitled to where. On the way back to the airport after leaving the Divina, we discovered that some people had books of tickets that they gave to waiters so that they knew how much and what kinds of drinks they had available. For some reason, we didn't receive this or were made aware of its existence. So confused and would have ordered more bottles of water if we had known. As it was, we were told not to leave them lying around the room, as the mini bar staff would try to charge us (which they did!). It seems that you can only use the vouchers for the Cheers package in the buffet and the all inclusive restaurants. Any where else, you get charged. Plus the service charge!!! Beware the bottles of water they place in your rooms are not free. Entertainment Pantheon Theatre is well equipped and comfortable. Shows were different themes each night (will someone please explain why we had a show entitled 'Pharoah' one evening. We weren't anywhere near Egypt!) Same weak singers, reasonable dancers and acrobats each evening doing slightly different things. The Michael Jackson show was the best. Lighting effects and costumes good. The Euro Cup final was screened in the theatre, and this was the most enjoyable entertainment. Not because I am a football fan but because there was such a great atmosphere. Strong and noisy Spanish contingent had a great time, Italians slunk out towards the end. Franco the cruise director (are we supposed to know him?) was an expert in five different languages. Didn't participate in the Giant Bingo or any pool games. Excursions After a lot of investigation we went on KAT01 Olympia and Shopping from Katakolon and IZM02 Ephesus from Izmir. Both trips were value for money. Great English speaking guides, comfortable air conditioned coaches, careful drivers. Olympia was a bit of a disappointment as expected more excavation. Olympia shopping consisted of a few souvenir shops and cafes. Ephesus guide, Sarah, was particularly interesting. Trip included a surprise stop at a pottery but there was no pressure to buy. There was also a toilet stop at which the local vendors suddenly appeared. Both guides talked about their culture, history, people, language, religion, agriculture, politics. All kinds of topics that made the trip interesting as well as guiding us around the main points of interest at the sites. For Bari, Istanbul and Dubrovnik we did our own thing. Used local transport. After disembarking, we wanted a quick trip to Venice before our flight. We spent some time working out luggage storage (railway station or airport), transfers by boat etc. In the end, we took advantage of an MSC trip that was announced the night before which was the perfect answer. Disembarkation quickly and early, dedicated ferry to near St Mark's Square straight from the Divina. Three hours to wander and back on the ferry to the port. Collect luggage (miraculously still there) and coach to the airport in time to check in at 17:30. Couldn't have done it any cheaper and certainly not as easily. Pool areas Lovely facilities with small pools (nice temperatures) and jacuzzis. Pity that MSC didn't enforce their own rules about kids not allowed in adult only pools. Lots of kids running around all over the place. Crowded jacuzzis also full of kids. Usual lounger rage from some adults. I guess this was because the Divina was full? Safety procedures Lifebelts are located in the wardrobes. You need a degree in origami to work out how they fit. You are assigned an assembly station and shown what to do - in five different languages. This was done before we cast off from Venice. Be careful to select an adult size. I must have looked like an idiot not realising that I was wearing a child's life vest! To sum up Fabulous ship that has some spectacular interior design - ornate, luxurious and extravagant. Swarovski crystal staircases, lots of glass, use of gold and red. Themed bars. Very clean. Hand gel at all the restaurants. Access from port to town were very good for all the stops. Such smooth sailing but perhaps we were lucky with the weather. However, food and embarkation procedures let this cruise down big time. First and probably last cruise unless someone can convince me that it's not all like this? Read Less
Sail Date: June 2012
We were very excited to sail on the new Divina after really enjoying a cruise on the Poesia in the Caribbean in March 2012. We loved the Poesia's understated elegant colors and materials, very unlike Carnival with its over the top ... Read More
We were very excited to sail on the new Divina after really enjoying a cruise on the Poesia in the Caribbean in March 2012. We loved the Poesia's understated elegant colors and materials, very unlike Carnival with its over the top bright colors that require sunglasses 24/7. Well, the Divina is even nicer. The nicest area of the ship is the Aurea Spa, whose walls are made with real slate stone. Stunning to look at. Embarkation: definitely a weak point in Venice. The lines were insane and moved very slowly. After schlepping my suitcases from the people mover to the ship in 100 degree + temperatures, the last thing I wanted to do was wait in line outside. Thankfully we were travelling with an infant so we were able to get in the priority line but even this line was long. The problem is that MSC never sent us luggage tags. When we finally got the the front of the line, we were asked our cabin number and then was presented with our cruise booklet (which should have been mailed in advance)in which there are luggage tags. What MSC should do is have lines by deck number and have there booklet distribution tables set up at each line. There is only one table with all the booklets and numerous employees are trying to access the box at the same time. A bit chaotic. AS we were waiting for the booklet with luggage tags, someone else told us we cannot use the priority line. When the guy came back with our tags, the two of them starting arguing in Italian as to who can actually use the priority line. Quite amusing to see two Italians argue. It looks like ballet! Dropping off our luggage was quite easy then we proceeded inside to check in. This was quick and easy. The ship: As mentioned above, it is truly a beautiful ship. What amazed me is that they are already painting, fixing, etc. The ship is only on it's 4th weekly trip! I guess that's why many of their older ships look as new as the Divina. I won't go into much detail but overall the Divina is super nice. One issue: the ship was at full capacity and the elevators couldn't keep up. We used a baby stroller all the time and often had to wait for 4 elevators to find one that had room for us. The food: We ate all dinners in the dining room, Black Crab lower level. The soups, pastas were great. Meat not great. Roast beef was very disappointing. Perhaps in Europe, they don't serve prime rib like they do stateside, but it was like brisket in gravy. Also the shrimps were overcooked and tasted very fishy as if not fresh. Breakfast was split btwn the MDR and the buffet, both good. Ditto for lunch, although lunch service is a bit slow. The shows: we enjoyed them all, especially the tribute to Michael Jackson. Dancers were great as were the acrobats, singers not too bad either. The crew: very friendly and outgoing. 10 out of 10 The passengers: the ship was at full capacity. One would think that people would be somewhat courteous to family with a stroller. No such luck. People pushed and shoved getting in and out of the elevators. Most people didn't even bother waiting for people to get out before they pushed their way in. You ask people to move and they simply ignore you. Not the ship's fault but disappointing just the same. Ports of call: We did our own thing in each port. Took public transit in Istanbul and Dubrovnik, never used the ship shuttle and walked a lot. There is enough info online about each port. We walked in Bari, swam in Katakalon, walked thru the bazaar in Izmir, Blue Mosque and both bazaars in Istanbul and the old city in Dubrovnik. Disembarkation: we were in no rush to leave as our flight was 4:30pm. We got off at 10:30 with no lines whatsoever. In summary, beautiful ship, nice ports, ok food, great staff but rude passengers. Read Less
Sail Date: June 2012
Just come back from the divina 9 /16 june 2012 What a beautiful ship, stunning decoration. Balcony cabin very nice spacious and obviously very clean. Food nice mostly hot ,small portions but 7 courses and if you have them all it is ... Read More
Just come back from the divina 9 /16 june 2012 What a beautiful ship, stunning decoration. Balcony cabin very nice spacious and obviously very clean. Food nice mostly hot ,small portions but 7 courses and if you have them all it is ample or you can always ask for a side salad or chips which were given with pleasure. Can get a bit mad in the serve yourself restaurant but there are enough serving areas . over 2800 on the ship and we never queued for more than a couple of minutes and food was almost always hot. YES there are a few people who try to push in but a tap on the shoulder and a point to the end of the queue normally done the trick. If you both drink 3 pints or shorts and 2 coffees in a day then buy the aggrissimo drinks package 20 pound a day was a bargain as its 5 euros plus service charge for each drink and you also can try a huge range of cocktails and things like g and t are all included. Entertainment was not a lot of good if you are english but the classical music played everyday (in the middle of the impressive staircase)that you could here from 3 floors was absolutly fantastic.It does become quite amusing when everything is said in 5 languages but also can be very irritating. Excursions are dear and advise you to take the shuttle bus small charge and do your own thing All the negative comments ive read about msc were put to bed by my stay on the divina.A nd the small problems we experienced were far outweighted by the positives WELL DONE MSC. Read Less
Sail Date: July 2012
this is the second time we have cruised with MSC but it has been marred by their very poor procedures. We had to fly to Verona, were then bussed over 100km to Venice to board. Although we hold MSC Member cards with priority boarding ... Read More
this is the second time we have cruised with MSC but it has been marred by their very poor procedures. We had to fly to Verona, were then bussed over 100km to Venice to board. Although we hold MSC Member cards with priority boarding this was not possible at Venice so had to wait for 4 hours to get to our cabins. The cruise itself was really good, staff extremely helpful and pleasant, entertainment good and MSC Divina is stunning and spotlessly clean. And then it all turned sour. There were 15 of us in our party and we had to disembark very early, meeting at 7.30am to start this process - before anyone really felt like eating breakfast. We had asked if we could leave later but were advised that as a festival was on in Venice that day all roads were closed and water taxis not available from the industrial port we had to dock in and then advised we had to go to the airport. We were dropped off at airport approx 9.30am and our flight was not until 17.30. We spoke to the MSC rep at airport about keeping our luggage but this was not possible and airport charged 6 euros per case (x15) and would have been approx 300 euros to get into Venice. MSC were desperate to get everyone off the ship as quickly as possible and did not really care about travelling with children or adults with medical conditions. Bearing in mind MSC sell their cruises as 8 days/7 nights it most certainly is not. On day 1 we got to our cabins at approx 5pm and had to depart on day 8 at 8am Bearing in mind this was a package booked by MSC they should have taken flight times into consideration during their disembarkation procedures and show some thought to their customers. We will not book again with MSC because of this which is a real shame because everything else about the Cruise was brilliant. Get your act together especially when it comes to the final day of what is a very expensive holiday and not let customers go away with a bad taste in their mouths, the solution was really quite easy, let cruisers stay on board to enjoy the facilities until at late as possible before transferring to the airport - we were not the only ones camping out on the grass Read Less
Sail Date: July 2012
This was our first foray into European Cruising. We have previously cruised twice with the children in the Carribean, most recently on NCL Epic's inaugural season. We travelled as a party of 4 in a 'Cove' balcony suite. ... Read More
This was our first foray into European Cruising. We have previously cruised twice with the children in the Carribean, most recently on NCL Epic's inaugural season. We travelled as a party of 4 in a 'Cove' balcony suite. Embarkation Was the best we have ever encountered. Well done MSC! We stayed the night before our cruise in a hotel in Mestre, who provided transportation to the cruise terminal for €4.00 each. In Venice terms this was a bargain. We left the hotel at around 1115 and in a little over an hour we were in our cabin! The fact that you seem to be able to board this cruise at 4 out of the 5 ports of call seems to aid the 'hotel' team in turning around the cabins. The Ship Having previously cruised Epic we were expecting big things! Divina is a small cruise ship which they have tried to 'pump up' and make everything bigger. In our opinion it really doesn't work. She is pretty enough to look at, she's clean, well cared for and new but her designers are obviously French and Italian. She is like a high end Citreon or Fiat, looks races with her Pinaforina lines but fails miserably when it comes to practical performance. Here are a couple of examples. Look at any of the worlds big Cruise ships, Epic or the 2 RCL ships, Oasis or Allure they have 'central corridors' which their restaurants, bars, are arranged off of. To walk from one end of the ship to the other you do no have to walk through a crowded bar. On Divina Deck 7 is just a series of rooms joined together. You feel really self conscious when you have to walk between the performers on stage and the bar they are entertaining - very loud too when you have to walk only a few cms away from their speakers! The pool deck is a disaster. Admittedly we went during the school holiidays - kids cruise free all year on MSC - so we were expecting it to be busy but again the poor design does not help. The ship only has 2 pools that are available to the majority of passengers. I say 2 there is a 3rd pool a the rear of the ship in what is supposed to be an adult only area that was filled with more kids than the main pool! I believe the MSC Yacht club has its own pool too. The second main pool on Deck 14 is under a retracting roof, this is fine but the area around it is given up to tables and chairs and not loungers? His means tha the pool basically becomes a haven for unsupervised children who's parents have found an inch of deck space 3 decks away! I think the record was 15 children in 1 spa pool all of whom did not seem to have a responsible adult in sight. To be fair to MSC a pool attendant was trying his best to create some sort of control but kids will be kids. I also question why n a sea day MSC find it necessary to empty the entire contents f ever shop nboard onto the pool desk when space is such a premium. Not only that but every time they do it on the same non-smoking side of the ship, where space is a premium anyway. The Cabin Fantastic - excellent - well done MSC! The Crew They all work very hard to get a difficult job done. The cabin attendants, waiters, waitresses, Spa masseurs and cleaners are all extremely helpful and everything is done with a smile. The Food We could not fault it! The Black Crab restaurant food was great. Always hot, always tasty. I cannot believe they have the ability to cook pasta and risotto perfect every time for tha number of people - simply stunning! The buffet was sometime a struggle to find a seat but the food was plentiful if typical cruise fayre! The Kids Program The isn't one! Well not like Carnival or NCL. This is basically a Child minding service whe they play UNO, draw or play some basic party games. Our kids could not wait to go to the kids area on Epic. There was a structured program and the vast majority of kids onboard went. On MSC it's the opposite. The majority of kids run wild around the ship and never use the club. We only used the club whilst we used the spa and occasionally after dinner to allow some energy burn off. Very disappointing. Disembarkation Again not really a problem but as some reviewers have previously stated there are a lot of people to get off. It was worth getting up early to witness the ship quietly slip back into Venice - magnificent views of St Marks Square before the tourists get up! Overview You get what you pay for! After a week on Divina we could see why a similar cruise on NCL costs about half as much again more! The kids program could be improved and would make a huge difference to life onboard for everybody, customers and crew alike. It is obvious that the MSC design team did not do a familiarisation on other ships before they designed Divina. There is nothing to occupy people on sea days. No climbing walls, no flow riders, no zip wires and no crazy golf. All of which would be effective at alleviating the demand on deck space on sea days. They have this strange 30 minute rule on sunbeds which is only enforced sporadically. I understand what they are trying to achieve but with no outdoor dining and trip to the bar or ice cream shop taking a good part of 30 minutes it seems groomed to failure. In fact with 2 children and no kids club we could have been away from our sunloungers for more than 30 minutes without any problem a all! Read Less
Sail Date: July 2012
Having booked the Divina at fairly short notice we got what turned out to be an excellent deal �£699 balcony room less 5% online booking (this 5% is wiped out by service charges. Some reviews did make me wonder if we had done the ... Read More
Having booked the Divina at fairly short notice we got what turned out to be an excellent deal �£699 balcony room less 5% online booking (this 5% is wiped out by service charges. Some reviews did make me wonder if we had done the right thing. In a nutshell this is a continental, family orientated "monster" (size wise) of a ship. Mainly Italians plus Germans, Spanish and French as the main users, so don't expect afternoon tea and a three course Michelin star dinner. Let's start with the staff, we found them to be helpful and charming, only one or two struggled with English but on a multi language ship this is to be expected. Embarkation was fairly painless, our luggage was transported from the service offered at Venice station and it didn't take long to get on board. Disembarkation was a little slower, organised but slow, again, you have to consider the ammount of people leaving the ship so all in all it was OK. The only hitch is getting back into venice when off the ship as other cruises were disembaking so the dockside was pretty busy. The buffet food was fine, we never had a problem finding something to enjoy, there was an issue with seating on occassions but with 4000+ people it had to be expected. The evening dining is a seven course continental style meal, some dishes were excellent, mainly they were good with one or two disappointing plates, but you never left hungry. Our cabin was fine, everything worked and everything clean. The Allegrissimo drinks package was well worth it, drinks on board are expensive but when bottled water, beer, wine, cocktails, fresh fruit juice etc are included you can't really go wrong. We only did one show which was good, other shows had good reviews off other passengers we met. Entertainment in all the bars seemed a little below par from the small exposure we had to it, this was balanced out by some fine entertainment in the main lobby by the crystal staircase, the pianist and the trio of piano and two violins were excellent, we had many a relaxed evening listening to them. The Gym needs more equipment considering the amount of people on board and we didn't really use the pool area so can't comment on the facilities other than on our day at sea, sun beds were rarer than rocking horse droppings! To briefly sum up, we travelled as a couple and thoroughly enjoyed our time on board considering what we paid, don't expect 5 star dining, entertainment and services. If you have a problem with children on board, don't go in the school holidays the same goes for the continental style of the ship. You will meet a tiny percentage of rude arrogant people of all nationalities, they exist in everyday life as well (you should have seen the neanderthal tendancies of some people every time cherries appeared at the buffet!) Read Less
Sail Date: July 2012
My husband & I have cruised with MSC 2 times: the MSC Fantasia & the Divina. We enjoyed both vacations very much. The cruise line does an extremely good job of maintaining and cleaning their ships and presenting fresh food in the ... Read More
My husband & I have cruised with MSC 2 times: the MSC Fantasia & the Divina. We enjoyed both vacations very much. The cruise line does an extremely good job of maintaining and cleaning their ships and presenting fresh food in the major eating areas. The downside is that some of the passengers are just downright rude, e.g. bump into you and not say excuse me, try to hoard and reserve deck chairs when no one's in them; talking in loud voices unnecessarily, allowing their children to accompany them into adults-only areas and misbehave. The staff in general have not been properly trained in customer service. Given the international nature of the passengers, they may think they do not need to learn or attempt to speak English, but this is the international language, and one they may rely upon to communicate effectively with most passengers. The majority of the staff do smile or go out of their way to provide outstanding service; rather, service was perfunctory, except for our cabin steward and our server in the formal dining area who were outstanding. We stayed at the Courtyard Marriott in Tessera, which is near the Marco Polo Airport in Venice. The city of Venice is accessible by city bus, but takes between 30 to 50 minutes to get there via bus and then water taxi (valporetti), depending on the traffic. We went stayed 3 nights and went into Venice 2 times, so we purchased a city pass for both. The hotel provided our transfer to the Venice Cruise Terminal and breakfast as part of a special package rate. Recommended local restaurant: Al Quadrante: a pizza place that serves other Italian dishes, and it's GREAT! The pizza was not oily and the crust was out of this world. My pasta dish was also delicious. We did not partake in the onboard activities, except for frequenting the casino, which was our major form of evening entertainment. Given the fact we were there every night of the cruise, one would have thought that the casino/bar staff and servers would recognize us and personalize their service; however, this did not happen. These are the little touches that one misses on MSC, whereas when one has experienced outstanding customer service, the experience is much more positive. A 7 euro gratuity is automatically charged each day, so there is no individual tipping. The food in the main Dining Room: The Black Crab was hit or miss. The pasta & soups & desserts were the best; the meats were not good: gizzly & flavorless. Be sure to order 4-5 courses so that you have enough to eat compared to American standards. On our first cruise we did not attend a single show; this time, on the Divina, our daughter & son-in-law went to one of the shows and raved about it, so we attend the remaining ones. Caberet quality with lipsynching and live singing. Some outstanding indivdual performances, but overall, just OK. However, we're glad we went (full houses all nights). Disembarkation went smoothly; however, we purchased the transfer from the boat to the Airport and we had to wait in the heat for over an hour for the MSC bus to arrive. We decided that we should have paid a bit more and left via taxi because it cut our duty-free shopping time short. Read Less
Sail Date: July 2012
Embarking in Venice went smooth. Everyone was curtious on the whole entire ship. People getting on the ship were clueless and trying to get away with cutting and not dropping their luggage off, but were stopped and informed of the ... Read More
Embarking in Venice went smooth. Everyone was curtious on the whole entire ship. People getting on the ship were clueless and trying to get away with cutting and not dropping their luggage off, but were stopped and informed of the procedures. The ship itself is already showing wear and tear after only 2 mths at sea. The carpet in our room was snagged, there were missing tiles all around the pool. Stair edges worn down. We had an outside window cabin. The window was large enough for an adult to sit in. We also had the 2 bunks down over the king bed and still felt like we had enough room. No memory foam as I have had heard mention. But we were also only Category 5. Would have been nice to have a few more shelves in the closet, but we managed. The room cleaners worked aroudn the clock it seemed. The room was kept clean at all times from them. Having the Olympics on was a plus, even though it was in German it gave us something to watch aside from the 3 english speaking news channels. We only dined in the main dining room for 3 dinners. The choices did not interest our family of 4. The first night we ate in the DR it was good. But the other 2 nights were not enjoyably edible at all. So we ate all our meals for the most part at the Buffet. My kids lived off French Fries. There were a few choices that changed everyday, but most stayed the same. Bacon every morning couldnt even be called a 1/4 cooked. It and the sausage were not edible. BF menu at the buffet was the same everyday aside from potatoes somedays, and hashbrowns other days. Lunch and dinner at the buffet was the same everyday normally aside from the Ethnic corner and the daily specials. Some evenings there were a few choices on the buffet that were also on the DR menu or they would show up the next day on the lunch menu. The couple times I tried to have steamed vegies, they were so laden with salt they weren't edible. Trying to find a place to sit wasn't to big of an issue aside from this morning at disembarktion. Other then that people just sat whereever and shared table space. We chose not to do the Allegrismo drink package and did just the tickets. Purchased the European Beer package and was only allowed Heinken or Becks. Even though there was 8 different European beer choices. That is american beer to my husband. A couple times he was able to get good German beer, but it was a hassle. I also bought the basic water package of 14 bottles. It was the basic nasty San Benedetto. Called toilet water in our house. We also had the 7 free bottles for being americans and didn't need it all. The water at the buffet tasted great. So we drank all we could. I brought 6 liters home to feed my animals since they dont care where their water comes from and I payed for it. The pools(small) were normally crowded, but you could get in them. We only got in 2X being that fresh saltwater is pumped into an empty pool everyday and it was freezing. Finding a chair was difficult at most times. A few times we saw the pool area bosses go through and do a sweep of 50+ towels off chairs as well as belongings because people would leave them "saved" allday. And they warn you it will happen if a chair sits idle 20-30 min. The arcade consisted of 8 different games. The slide is only open 2 times a day for 2 hrs. But children would congrigate at the bottom and not move, so it would take 10-20 min between each turn for others because they wouldnt move. My children found the whole ship boring(young teens). Attempted to do the arts and class thing they had on the schedule each day and was told it wasn't for kids. As for the stops. Bari Italy,Katakolon Greece,Izmir and Istanbul Turkey and Dubrovnik Croatia. Bari: we chose to walk the pier into town. Even though we read that you werent allowed to. Many did it with no issues. Saw several of the main recommended sites and walked back. All at no costly excursions. Katakolon: we went off reviews and chose not to go to Olympia. Instead walked through town and caught the little put put train up the road 15 min and got off at the beach(no jellyfish like in the waters by the ship). It was 6E for adults and 4E for kids.(An excursion to a different beach 30min away was 23E PA) There are multiple shops through out the town all selling the same stuff and extremely pushy people. One place we did business with and will do more if they ever get an internet business up called "Aristoteles Olivewood Workshop". About half way down the main drag on the left. Great non pushy folks that speak english. Awesome gifts to be had in there. As well as prices. We saw a few similar pcs in other stores for more. Izmir we chose to prebook with Ephesus Deluxe tours based on reviews and wasnt the slightest bit sorry. Our Guide Bill(who also has his own side business guiding cant find his card at the moment) was awesome and SO knowledgeable. We were only in port for 6 hrs so they shortened it to 5hrs for the same prepay price it just wasnt suppose to include lunch and a rug demonstration. We were unsure of our time frame and so rushed through Ephesus un nessacarily, But still saw what we went for. Would have loved to tape all he told us. When we were returning I asked him about possibilities of seeing rug demonstrations in Istanbul the following day and he said we had time to spare and took us to a place that made them Even though he said they werent pushy etc. and wouldnt haggle the price was the price. They came down 2X for a total of 20% but we still did not buy. They were laying out carpets left and right and men kept coming from all over with more. We were just interested in how they were made. Istanbul: We walked out to the main street and caught the tram to the Blue Mosque and all the surrounding tourist spots. It was definately tourist must see spot. We wandered the outside of places and then chose to go into the Cistern after reading many recomendations. While it is neat, I wouldnt recomend others go in. It isnt all "that". They have a photo gimmick set up with people drapping you in Turkish Royal garb and then you can buy the photos or a disk. Well I saw someone with a disk and they guy said 60 Lira. I said no I have 20 and he said 45 and I said no I have 20. Well needless to say, he took the 20 and I got a disk of 29pics of my kids. Unfortunatley not a large variety on it, But hey it was only 20Kuna. We then went onto the Bazaar. It is a maze of pushy people. Some willing to dicker and others not willing to budge. We got so lost we wandered till we got to the spice market. More pushy folks who are less willing to haggle, but I found a few who would. We were then just over the bridge from the dock, so wandered the Galtica Bridge back. Dubrovnik: Even though Rick Steves says you will get tendered into the old city not true with the Divina and a couple other ships we saw there. YOu get tendered into the new port(We were given a ticket for tender spot and time. Most people werent there nor paying attention to directions, so we didnt have to wait for several tenders, we left on the second one by just walking along with the guide.)And have to make your way to the other side of town. Transfer was 10E PP. We chose to take one of the many taxis that was 10E total for 4 or 75 kuna. Dropped us at the wall. The views were nice on the wall but very hot on it. We then wandered the main streets. All the same stuff in most stores, but extremely high prices. Got 1 pizza for our kids and drinks for us 4 and it was 151 Kuna. In another part of Croatia we were in a few weeks ago we only payed 120 for 4 pizzas and drinks. Most things are in Euro and they have to stop and think when you ask the price in Kuna since that is what I had. The admission to wall included the fort next door on the hill. Dont waste your leg strength, not worth it. We again listened to Rick Steves book and chose to take the bus back. He said it would be 10K but it was 15K a piece for us 2 adults and 1 of the kids. So total we payed just under 20USD on our own for transportation instead of the 49USD we would have payed with the Cruise transfer. You can get all the souveniers back at the pier. The ones under the huge building are cheaper then the individual tents set up on the outside. The cruise ship is now at dock and you can walk on and not be tendered back. As for disembarktion. The cafeteria wasa mob scene and no where to sit. Folks also just hanging out till there leaving time. It is done by floor. You have to be out of your room by 730. Since we were the bottom floor we were last. We were told to be at meeting spot at 945, they finally came for us at 1005. We walked down, got our luggage and walked the 25min walk to train station. Took a few min longer then when we came since 4 ships were also disembarking and folks were all over. Hope this has helped someone! The evening shows, even though enjoyable were only 25-30 min long and the finale on the last night was only 20min long. Great performers, but to short. Being that it was the only entertainment on the show aside from all the pianos playing in different lounges. Read Less
Sail Date: August 2012
MSC Divina review- Departure date 08/11/2012- Cabin type Yacht Club De Luxe Suite - YC1 This was my first experience with MSC and I came away very impressed. I had not considered the line in the past but the combination of a brand new ... Read More
MSC Divina review- Departure date 08/11/2012- Cabin type Yacht Club De Luxe Suite - YC1 This was my first experience with MSC and I came away very impressed. I had not considered the line in the past but the combination of a brand new ship and the itinerary that went to both Izmir and Istanbul was enough to sway me. I am glad we took the "risk" and sailed with MSC, I feel we got a lot of value for our investment. The Divina is a gorgeous vessel. The attention to detail in the art and architecture is amazing. Obviously the designers wanted to create a place of beauty and one can tell a lot of expense went into items such as the crystal staircases (on which each step is filled with cut crystals that look like diamonds) lovely sculptures and paintings. The Yacht Club complex is done in rich earth tones and feels more like a boutique hotel than a cruise ship. The cabin was a bit on the small side given what I am used to (I would say more like a mini suite) but the quality of the materials used were very luxurious. The bed was similar to a temperpedic and by far the most comfortable I have ever slept on outside of my home on land or sea. The pillow menu was extensive including two different types of memory foam pillows. Our butler did not bat an eye when I asked for six pillows. (I have fibromyalgia and need to support my limbs when sleeping). The linens were very high quality and the carpet passed my white sock test with flying colors. (I always put on a pair of white socks and drag my feet in the room whenever I am checking out a new ship or location- if the socks stay white you know they take cleaning seriously- believe it or not they have turned dark brown in some places that are considered 5 star). A lot of planning went into the lighting, of which there are many options, including hidden in the headboard and along the walk in closet hanger rail. A huge mirror is in front of the bed which I am certain some people might find as an extra perk lol. The bathroom and balcony are also both on the small side. The bathroom has a tub shower combination with a glass wall that covers half the tub and works like a shower curtain or door. There was plenty of storage in the bath and main cabin. The amenities were pretty standard, lotion, shower cap, shower gel, shampoo and conditioner and a facial soap. It would have been nice to see some extra items that I have become accustomed to like q-tips, bath salts, linen spray etc. but each line is different. The lack of specialty toiletries would not affect my interest in rebooking. In fact I already booked the YC on the Preziosa for next year. The YC is insulated very well from the rest of the ship and it is quite possible to never leave the complex except for when heading to La Muse the YC restaurant. The food is very good in La Muse as is the service. We had a beautiful view of the "infinity pool" and some sculptures. (It is a stretch to call that pool an infinity pool- it is a nice pool with balcony type glass to look out at the ocean but really is not the same as a true infinity pool) The all inclusive drinks package that comes with the YC is a very nice perk! We loved the itinerary especially Istanbul which was an amazing day. Although we spent most of our time up in the Yacht Club while on the ship I did tour the other areas on the sea day and did not encounter any of the issues people had expressed concern about such as overcrowding and smokers. It did not appear any different than any other large ship, there appeared to be plenty of loungers and with multiple pools and hot tubs there appeared to be room for everyone. I saw activities for all ages including a water slide, bowling, a 4D movie theater and a Formula One racecar simulator that looked very popular. We only walked through the Casino once but I did not smell any smoke and I am quite sensitive to it. I have compiled an in-depth day by day review with links to photos and the daily programs. You can view it here. http://boards.cruisecritic.com/showthread.php?t=1700848&page=2 Read Less
Sail Date: August 2012
Fabulous ship, gorgeous and amazing to look at. Really incredible! Huge and you will need a map for the first day. Our interior stateroom 8253 was just perfect, larger than expected and well decorated. A place for everything. ... Read More
Fabulous ship, gorgeous and amazing to look at. Really incredible! Huge and you will need a map for the first day. Our interior stateroom 8253 was just perfect, larger than expected and well decorated. A place for everything. Bathroom surprisingly large with room for all your products. We received fresh towels at least twice a day. Food was outstanding. We couldn't find fault with it anywhere on the ship, no matter where you ate. The buffets were extremely chaotic, so after Day 1, we ate most of our meals in the restaurants. Also, we really liked ordering breakfast in our room. We did this on days when we had early excursions, or just didn't want to be bothered with the crowds. Take advantage of this - it was great! Speaking of crowds, we had a full ship - all 4300 people were on board. It was the last week of europeans' vacations, so kids were still out of school. It was loud crowded and not very relaxing. Excursions to Istanbul and Olympia were particularly crowded and not very enjoyable. It was also extremely hot, we drank 37 liters of water in one week. We preordered the 'classic' wine package which came with 6 bottles of wine and 7 waters. The wine was excellent, a nice selection of 2 reds, 2 whites and 1 rose. Evening shows were decent, but make sure you see "Starwalker", a tribute to Micheal Jackson. Very well done. The photographers are out and about at all times. We weren't interested in the dinner shots or mandatory fun shots, but I did drag my husband to sit for a posed shot of the two of us, hoping that we may have a nice one to buy. However, they all turned out super! NOTE: they photo shop, so your wrinkles and chins magically disappear. Hence, we bought three. A great opportunity for your family holiday card - they really are quite nice. Small ones were 19 euro, but they had a 'deal' - buy two get one free. Lots of 'opportunities' to buy things, like the DVD of the cruise, more excursions, ect. We got tired of this by the end. Bring lots of sunscreen, aspirin and pepto-bismo. You either can't afford them or can't get them on the ship. Just saying... Travel specific: If you arrive the day before the cruise, I recommend staying at the "Ca Doge Hotel". It is in Venice next to the bus station (P. de Roma)and people mover. Extremely convenient to the ship. Boarding the ship happens earlier than they tell you in the paperwork. We were at the port by 11 and on the ship by 12 noon. Very organized and not much waiting. You can probably arrive at 10:30 am. This is how it went: Take People Mover to port (1 euro each). Walk for about 5-10 minutes to blue and white MSC tent. Free shuttle will take you to MSC Divina check-in. Line up to drop off luggage. You need your passports and ship tickets. They will take your bags and give you a boarding number. Enter a/c building and head upstairs. They take your photos, give you MSC card, drink tickets, ect. By the time this all happens, our boarding number came up and we walked onto the ship. Our room was ready, but luggage didn't arrive for a few hours. SO, make sure to pack your swimsuits with your carry-ons. This way you can use the pool before everyone else. Excursions were fast and furious however well-organized. Bari: We stayed on the ship and had our pick of deck chairs and pool location -the only opportunity on the cruise. Most people did get off to explore, but we had a fine time in the sun. Olympia: We took MSC trip. 1.5 hours total on the bus, only 2 hours for site and museum. It was a drive-by. No time to even buy a postcard! Izmir: We did our own thing and had a blast. Walked to the Agora (30 minutes), saw the site. Walked to Bazaar (10 minutes) and bought a rug. Took a cab back to boat (10 euro). Best trip of the vacation, because we were on our own. Istanbul: A big, hot mess. Took Viator tour (same tour as MSC but 1/2 the price) and literally ran through 5 sites. There were THOUSANDS of people at each one. Amazing locations, but we couldn't really appreciate them in the limited time we had. We discussed with our dinner mates who took the MSC tour and they said the same thing. Everyone went to bed early that night exhausted. Dubrovnik : Recommend taking MSC shuttle to old town (10 euro each). We tried taxis, but had to fight with the Italian families to get one. Not a good idea. Again, hot and crowded, so we had lunch by the water and did our own thing. Loved the town - beautiful and would like to visit again. Strollers are probably not a good idea. The streets (Olympia, Istanbul, Dubrovnik) are really narrow and mostly cobblestone or unpaved. We saw many unhappy parents trying to wrestle them, and winding up carrying their kids. Also the bridges in Venice will be a terror with a stroller. Disembarking from the ship: Very organized Once off, we didn't find a shuttle to get us back to the people mover, so we had to walk a long way with our luggage. We recommend organizing transportation with the ship. We wound up storing our luggage at the hotel (Ca Doge Hotel) for the day, which was great. There is luggage storage at the bus station, but a very long line to drop it off. So that's it! Overall, it was a great way to see so many places, but it only gave us a taste. Food and service was excellent, you won't be disappointed with that. However too many people, rude and obnoxious who brought their kids. Not for us. Read Less
Sail Date: August 2012
The Divina is a beautiful ship that is very impressive a quite large. Having sailed large ships like the Norwegian Epic, we were hoping to surpass our cruise experiences by choosing the MSC Yacht Club. Butler They advertise a butler ... Read More
The Divina is a beautiful ship that is very impressive a quite large. Having sailed large ships like the Norwegian Epic, we were hoping to surpass our cruise experiences by choosing the MSC Yacht Club. Butler They advertise a butler on hand, but that was not exactly the case. He was there if you called but Butlers should be there at your door and with you everywhere on the ship. You don't have a "personal butler", I believe there was 5 for the whole Yacht Club with about 50 rooms. Embarkation/Disembarkation The boarding process was very smooth with no lines and queues. You are the first on and off the ship as promised. Drinks The yacht club does offer complementary drinks, but there is a catch. Even though you have a card that says yacht club you can only get free drinks at yacht club venues. Absolutely obnoxious. You are only limited to a menu of drinks. They offer virgin strawberry daiquiris but they dont allow you to have alcohol in it without charge. You are better off getting a regular cabin not in the yacht club and sign up for the drink package so you can drink at any bar on the ship. Food ABSOLUTELY THE WORST FOOD. I don't know if it is good for mediterranean standards, but the food quality was horrendous. All of the meat was extremely fatty, the chicken was either rubber or too thin to realize what you are eating. Bacon should not be considered meat on this cruise. It is pure fat. There was one night that was extremely fancy and they served wonderful food by a recognized chef. I don't understand why that is not possible every day, at least for the Private Yacht Club Restaurant Le Muse. The placement of the restaurant is also ridiculous. The yacht club pool, bars, lounge, concierge, and rooms are in the very front of the ship on the 15/16th floors. Le Muse is in the very back so you have to go down to the 7th floor and fight your way through the mobs of people looking for their pictures in the the photography center. The buffet. I could complain for days. Lunch is decent with the most selection. Food is still terrible quality, I think the best food there are the french fries, and I am not the typical American that only likes "American food". For dinner I was slightly offended at the buffet. They have a special section for INDIANS ONLY. WTF? They were serving delicious Indian food with curry, nann, etc, and they would not allow any white people in there. I think that racism at its finest. Excursions Excursions were fantastic, except for one. You were the first off the boat again. For Venice I recommend staying overnight a day before your cruise. Bari was not very appealing so we chose to go to Alberobello (great decision). In Katakolon we went to olympia. Take a cab. You get bored very fast. There is one structure standing and the rest is ruins. The tour guide was terrible that talked about everything on her mind even politics. I'm surprised the bus driver didn't eject her out of the door. Izmir was beautiful, we went to the Sheraton at Cesme, very beautiful! Istanbul was also beautiful. I recommend the deluxe excursion even though it is very pricy. Dubrovnik was my favorite. We did the wall excursion and the views were absolutely stunning. Shows Advertised as Broadway quality it fell very far. Same people singing every day, it got old by the second day. Only went twice. Casino. Very small and the whole room is an ashtray. Smell is horrific you need a gas mask. Overall Very disappointed in the quality, especially when paying a premium at the yacht club. Had high hopes and they were all let down. I will not sail MSC again. I do not recommend it. Great itinerary though! Read Less
1 Helpful Vote
Sail Date: September 2012
Overall a pleasant trip. Food was very good and room was nice. Unfortunately we traveled at a time of severe unrest in the Middle East. My wife and I visited Tunis and later that same day they had a riot (Sept 11, 2012), Marseille where ... Read More
Overall a pleasant trip. Food was very good and room was nice. Unfortunately we traveled at a time of severe unrest in the Middle East. My wife and I visited Tunis and later that same day they had a riot (Sept 11, 2012), Marseille where they had a demonstration, and Barcelona where they had strikes(I think over austerity). It certainly wasn't MSC's fault but heck, I'm paying for excitement I didn't reckon on and it was unsettling. We made a grievious error eating breakfast at the buffet every day until the very last day when we ate in the dining room. Crowded, noisy, rude travelers AND busboys-not a pleasant experience. We should have eaten at the dining room every morning-great waiters, beautiful room, quite! Our mistake because we always had good experiences at breakfast buffets on other cruise lines. Disappointed with entertainment(shows). Read Less
Sail Date: September 2012
The cruise was selected because of the schedule and specific ports of call. The main source of frustration was the daily newsletter and the personnel working the service desk. The main nightly entertainment was listed in the ... Read More
The cruise was selected because of the schedule and specific ports of call. The main source of frustration was the daily newsletter and the personnel working the service desk. The main nightly entertainment was listed in the newsletter as a single name with no explanation of what it was and the service desk provided little additional information. The newsletter arrived so late at night, that planning for breakfast in order to attend scheduled tours - the service desk rarely had the tour time schedules the night before. When asked about what currency should be used at different calls, the service desk answers differed with the accounting desk. When we discovered that we would have to wait an hour and a half after the last tour group left the ship in Venice, we decided to try to go ashore on our own. When we ask the service desk if they had a map of the port so we could see where the water bus stops were, we were told they did not have one. Asked if they knew when the stops were located they said they did not know. We were left to wait for the late schedule ship to S. Marc Square. When we return we had to go through customs before boarding the ship. Once thru customs we walked past a water bus stop RIGHT IN FRONT OF THE BOW of our ship! When I complained to the supposedly service desk supervisor, there was no apology or expressed concern. I doubt that I will ever recommend MSC to any of my friends or relatives in the future. As a side note: Don't worry about the dress code for the main dining facilities. You saw a many t-shirts and jeans as you did coats and ties. Read Less
1 Helpful Vote
Sail Date: September 2012
The ship is beautiful. Our cabin is spacious and airy. The dining and cleaning staff attentive and friendly. There is no tea or coffee at dinner time. The photographers are intrusive everywhere on the ship. I had reserved 4 shore ... Read More
The ship is beautiful. Our cabin is spacious and airy. The dining and cleaning staff attentive and friendly. There is no tea or coffee at dinner time. The photographers are intrusive everywhere on the ship. I had reserved 4 shore excursions over a month before sailing on the MSC web-site. They had no record of them so I missed the tour in Bari and had to re-book the others. Coffee only available in the cafeteria. All the bar staff are aggressive in pushing booze. We don't drink. Coffee only available in one bar and they charge. A welcome aboard sign on the sparkling water is words only. You are charged for the water. Ice cream only in the Coffee Bar. You are charged. In short, if you have cruised before you will be irritated very quickly. The ships layout in the public areas is design by a disoriented wanderer. Reboarding after a port of call requires climbing 3 decks before you get to a deck that the other elevators are accessable. Having grand time. I only choose the cruise because of Venice, Istanbul and Dubrovnik. I should have paid a bit more on gone on Holland America or Royal Carribean. If you like being irritated then this is the line for you, otherwise choose Costa, at least you can have some excitement ;) Read Less
Sail Date: September 2012
We chose the MSC Devina because it was a new ship and we wanted to experience another cruise line It took one hour to board the ship and a further hour to organise dinning times. We had booked second sitting dinning nine months ago but ... Read More
We chose the MSC Devina because it was a new ship and we wanted to experience another cruise line It took one hour to board the ship and a further hour to organise dinning times. We had booked second sitting dinning nine months ago but this had not been automatically allocated. Not the best start to our holiday. The ship was exceptionally clean and tidy as was our stateroom. We booked a balcony room which was very disappointing. The balcony was metal therefor we were unable to see anything when seated. On previous cruises we have had a glass balcony and feel this restricted view should have been flagged up prior to booking. The dinning rooms felt cramped and the standard of food and food presentation was poor. We spent most of our evenings at the speciality restaurants, which did involve additional payment, but service and food standards where excellant. Staff did not appear to be motivated to please, and some lacked basic customer service training. Ports of call were interesting but a little rushed. The ship was very noisy and children were allowing into every area including the adult only pool area and even the casino! Disembarkation was quick and easy, perhaps the best part of this cruise! Read Less
Sail Date: September 2012
Our port to board the cruise that we chose was Venice so before the cruise we flew Etihad Airways from Abu Dhabi into the city of Milan and immediately after checking in a hotel next to the Milano Central train station we went to Duomo and ... Read More
Our port to board the cruise that we chose was Venice so before the cruise we flew Etihad Airways from Abu Dhabi into the city of Milan and immediately after checking in a hotel next to the Milano Central train station we went to Duomo and spent our day there. The following morning we bought a ticket with Trenitalia (36 Euros- 2nd class ticket) from Milano Central to Mestre Station where we spent one night in Venice in a hotel close to the Mestre Station (Lugano Hotel). There after checking in we took the bus to Venice (aprox 15 minutes) and once in Venice we passed our day walking around the city. About Venice, I could say that is a pretty city but to over crowded with people and prices are very high since is a tourist popular spot, not to mention that even if you want to use a bathroom you must pay. (Must husband said as long as there is a bush there is a toilet!) The following Day we started out for our adventure and went from the Lugano Hotel in Mestre to Venice. We arrived to Venice we took the people mover to our cruise, (1Euro per person) and as soon as we got off the people mover there was a sign for passengers of MSC where some free busses would pick up there and take you to the Cruise to start your checking process. Recommendations in Italy: -If you are only staying one night there are many hotels in Mestre that are close and has easy access to Venice and better prices. -If you are planning to use your credit card, some places would ask you for your pin number in a credit card, so be sure you get that number from your provider. - If you are using public transportation in Italy, whatever ticket you have, do not forget to validate your ticket before you climb on board the train. My husband and I took the MSC Divina out of Venice, Italy in the first week of September 2012 and had a wonderful time on the ship. Boarding the cruise was relatively smooth I could say that didn't take us more than one hour from the moment we got there to our standard inside cabin 12187, located on Aurora deck 12. Our overall experience in Divina was great. The beautiful floating city is huge boat, so big we could not walk every single floor in our 8 days on it, but we try to be in almost every single public spot of the boat, not to mention that the views of the turquoise waters of the Mediterranean are breathtaking, and the ride on Divina is smooth as silk. About our destinations we think that it's hard to deny that The Mediterranean Sea (Latin for "the middle of the earth") is one of the most diversified cruise destinations in the world with many of the most amazing ports ever to be found, even if my husband and I agree that since Italy is a beautiful country the port of Bari is not the nicest to visit in Italy. Safety procedures Lifebelts are located in the wardrobes. Compulsory emergency drill for all guests and emergency lifeboat exercise is held in your assigned an assembly station and shown what to do - in five different languages. The Ship - Public Areas There were a lot of these: restaurants, bars, a 24-hour casino whilst the ship is at sea, a big theater, library, shopping stores, gymnasium, pool, Jacuzzis and spa. The bars and lounges are attractively furnished - good solid comfortable chairs and seats. There is smoking on board in some designed areas, but all the restaurants were all non-smoking. Restaurants: There are many restaurants in this cruise, for all kind of food lovers in case you do not want to eat daily in your assigned restaurant. In our case we booked a 2nd dining seating and the hours of dining seating are one at as 7pm, and the next being at 9pm. Honestly the reason why we booked 2nd seating is thinking about diner at that hour would be most for adults. Our assigned restaurant for diner was the Villa Rossa, in there your table is assigned since the beginning of your cruise and you share the table with the same people, and we were very lucky to have a good dinner table, and our waiters were always greeting us with a smile. Entertainment: Every single night on the cruise there is a show on the Pantheon Theater and the cruise director Franco would introduce the show on more than 6 languages so not matter what language do you speak you would be able to understand what the show is going to be about. The Michael Jackson show was the best. Lighting effects and great performers. In general, we must say that we enjoy the shows every night before going to our diners. On the other hand Most of the bars had resident singer's bands or Djs, and there are plenty daily activities everywhere you go on the cruise, just be sure you read your daily program that you won't miss anything. Wifi: We brought our i-phones and a laptob computer that we use to connect to the internet and when you brouse to use the internet it takes you to the msc webpage and you pick different increments, 30, 60, 100, etc, minutes and we chose 100 min for $15.00 euros and just connected to download my email to keep in touch, it's automatically charged to your room. Just be sure to logout! Or your time keeps running until you expend your last coin. Ports to Visit on this cruise: Bari Italy In this port we caught the MSC shuttle bus that take you from the cruise port to the city, and from there we just walked around the small narrow streets of the city and visited it churches and the harbor. Katakalon Greece After Bari we headed down the coast to Katakalon where we took a private excursion to Olympia, offer just as soon as you start working in to Katakolon with a company called Global Travel (for only 10 Euros for person the transportation) Olympic is the original places were they started the Olympic Games. We visited there the archaeological site and for that, one hour is more than enough time. (Tickets are 9 Euros for both archeological and museum or either one for 6 Euros for person) and from there back to Katakolon were we now headed back to the boat, since there are not many hours in this port. Izmir Turkey We found that overall; the best way to tour the city was to find a taxi at port and request for them to take us to the place we want to visit ( In our case it was the ancient city of Ephesus and the virgin Maria house). Therefore, we hired a taxi driver as soon as we got off from the ship and spent our day in this magnificent place. (We paid 90 Euros for the taxi ride). Istanbul Turkey Istanbul is the only city in the world located on two continents. It is the nearest Asian city to Europe, and the nearest European city to Asia. Istanbul, in my personal opinion, is one of the most exciting ports on the Mediterranean. Ships tie up right in the center of town and if you decide to, you could literally walk to the Galata Bridge and just a few minutes from there take the tram, in our case we hired one of the many drivers that parked outside the boat waiting for passengers to head to the tourist places, in our case here we visited the Topkapi palace, the blue Mosque and the grand bazaar. Be sure to negotiate the rate with the taxi driver. It is good to mention that in this port you would have many hours since you get there at 730 AM arrival and you must be on board by 430 pm. (Wepaid 90 Euros for a taxi to take us to The Blue Mosque area, and in there we visited The Blue Mosque, the Topkapi Palace and Agia Sophia. and from there take us to the Grand Bazaar and bring us back to the port all this from 9 am to 230 Pm.) so my advice is if you book a taxi be sure you arrange your hours from that time until at least 4 00 PM that you won't miss a minute in these fabulous city. Also Don't pay the taxi driver until after the end of the day and your returned to the ship! Dubrovnik Croatia Our last port of call was Dubrovnik in Croatia; there we rode a MSC bus from the port to the city center, which is surrounded by walls. We walked around and saw the most important buildings and stop to see everything that this place has to offer. My advice is if you go there be sure you enjoy a cold beer or one of their famous ice creams and one of the many ice cream shops, and them be ready to walk the city and appreciate its beauty and since is right on the coast you would have the chance to see some beautiful breathtaking views. Disembarkation our luggage was collected from outside our cabin late on the last night after we'd labeled it. Then we were up early for our disembarkation process. We waited for a while in the main theater then our group was called and sadly, we were off the ship. We found our luggage very quickly, saw it loaded onto the coach, and waited for just a few minutes before setting off. We again took the people mover and one time in Venice, we caught an airport shuttle bus from Piazzale Roma to Marco Polo airport (6 Euros for one way for person). Buses run often and it takes 20 minutes to the airport so we got there with plenty of time for our 230 Pm flight back to Dubai with Emirates Airlines. Top 5 Must-Pack Items for a Cruise - After this cruise I would say that we would like to recommend this top 5 items: - 3 copies of your passport, 1 in your suitcase, 1 to take with you in port and 1 to email yourself in case you lose your documentations when traveling. -One envelope to save bar receipts in case you get charged for something you think is not correct, or just to keep control and order with your receipts. - TSA locks. -umbrella, sweater and something to cover your heard, personally we used the umbrella not on our cruise but in Venice since was raining two days in a roll, you never know when you would need it, and your scarf is always useful if you plan to visit places that require women to cover their hear. - One small extension cord, since there are not many places to plug your electronics on the cabin. Conclusion: My husband and I had an outstanding time on this trip and it will hold many memories into the future, we made new friends and we are so glad for the opportunity we had to do it. In addition, I thanks every single person that make this trip an unforgettable experience, and I do recommend people to experience the travel on board an MSC cruise whatever would be their destination. Read Less
Sail Date: October 2012
Just had a fantastic cruise on MSC Divina, my 14th cruise. Been with many other cruise lines but this was my first MSC - hopefully will not be my last. Very well organised embarkation in Venice and very satisfied with inside cabin. We ... Read More
Just had a fantastic cruise on MSC Divina, my 14th cruise. Been with many other cruise lines but this was my first MSC - hopefully will not be my last. Very well organised embarkation in Venice and very satisfied with inside cabin. We always pay for cheapest cabin but it had a large king+ bed (2 singles together) and was very comfortable. Few things I noticed this line did not do - no towel animals, no chocolates, very little information available about the port you are visiting, no free water with evening meal or tea/coffee. We paid for an all inclusive package on board and easily spend well over the cost of this. The package we took was 23 euros per day per person a total of 322 euros - we spent 610 euros (yes we did enjoy the sparkling wine and cocktails, but also bought teas and coffees). Beware though they add an extra 15% service charge to this amount taking it up to 370.30 euros - they did not tell us this and when we complained about the extra service charge the receptionist misunderstood and removed the full service charge of 7 euros per person per day from our account!!. I jotted down the cost of drinks for you to know before you go, (all in euros)cocktails average 6.25, large draft beer 4.90, small 2.90, wine 5.50, cappuccino 2.00, coffee with milk 1.60, 33cl coke, fanta, lemonade etc 2.70. Even if you are all inclusive some drinks you still have to pay for these include Jack Daniels and coke 7.75, and strongbow 5.50 - ALL PLUS 15% SERVICE CHARGE. I would definitely recommend taking out a drinks package. Only trip we paid for was Olympia which was great and Venice on last day. Paid for bus into Bari and you could have walked to castle and historic area. In Izmir paid 50 euros for a taxi to take us to Agora, the castle and a mosque. Istanbul we paid 10 euros for a taxi to take us to historic square BUT BEWARE no taxis around square he dropped us off in a quiet street away and when we needed to get back to ship could not find a taxi ANYWHERE. Left it late and had to run through streets desperately trying to find a taxi, eventually did and he totally ripped us off 40 euros to get back to ship and we must have run half way there. Dubrovnik we used ship transfer bus and had a wonderful visit. Lovely hard working staff, great shows which I loved. English was often the first language spoken which surprised me and I understood everything had to be translated into 4 or 5 other languages. Wonderful tenor on board and great acrobats. Some small negatives - Europeans on ship do not queue and push in front of you not matter how patiently you have been queuing - this was to get on/off ship or buy bus tickets. More children than other cruises I have been on but they did not really bother us you can find places to sit away from them. Have to buy tea and coffee apart from buffet area. Same food every dinner time in buffet area as a vegetarian I had chips, pizza and salad every day. Evening meal not best food we ever had if you are a vegetarian get used to egg plant and even as a meat eater my husband said the other cruise lines were better BUT we were full and the soup and salad courses help fill you up. To summarise we had a wonderful cruise, brilliant itinerary, also understood because of distance not full days in port. Would recommend MSC and Divina is big and beautiful. Read Less
Sail Date: October 2012
First of all let me say that my wife and I are fairly experienced cruisers and so have plenty of points of comparison. Negatives - Announcements in five languages. Fairly short time allowed in port. We were aware of both these before we ... Read More
First of all let me say that my wife and I are fairly experienced cruisers and so have plenty of points of comparison. Negatives - Announcements in five languages. Fairly short time allowed in port. We were aware of both these before we travelled and so they came as no great surprise. In any event the announcements were only made about three times a day and soon ceased to intrude. The amount of time in port is, to a large extent governed by the itinerary and as the destinations were a major factor in our choice of cruise this criticism is also tempered with pragmatism. Positives - We made our own way to the terminal (earlier than scheduled following the advice of a previous critic) and were in our cabin by 1pm and our luggage swiftly followed. Our balcony cabin was excellent being somewhat larger than previous cruises and there were welcome surprises in the bathroom with fluffy towel robes and best of all proper shower doors rather than a clingy curtain. It was immaculately clean and kept so by our efficient and friendly steward. We ate in the buffet for both breakfast and lunch and whilst it was always busy (the ship being fully booked) we never failed to find a vacant table. Dinner in the Villa Rossa Restaurant was generally very good with plenty of choice from the several courses on offer although it has to be said that the salads would have benefited from a little more tomato,cheese, onion etc and a little less lettuce. The staff were invariably efficient and friendly. The evening shows were excellent if a little samey with a very high standard of singers, dancers and acrobats. The money saved on not having a resident band (all the music being "canned")was very well spent on the artistes. A major plus was the Allegrissimo drinks package. We are both moderate drinkers but it was great fun at dinner to check with our fellow diners how much "profit" we had made that day. Disembarkation was well organised the only minor criticism being a lack of signs for the free shuttle buses from our remote berth to the Venice "People Mover" All in all a splendid cruise and we will strongly recommend MSC to all our cruising friends. Read Less
MSC Divina Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.3
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.4
Enrichment 1.0 3.2
Service 4.0 3.6
Value For Money 4.0 3.8
Rates 5.0 3.7

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