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Sail Date: December 2010
We have done a number of transatlantic crossings and enjoy the sea days, this was our 2nd time in the Yacht Club. The Yacht Club experience is worth every penny, it is a quit oasis on an otherwise very pretty but very crowded ship. The ... Read More
We have done a number of transatlantic crossings and enjoy the sea days, this was our 2nd time in the Yacht Club. The Yacht Club experience is worth every penny, it is a quit oasis on an otherwise very pretty but very crowded ship. The service in the lounge and the pool is exceptional, the head butler is always visible, always ensuring that all your needs are met, all the staff without exception were always smiling,pleasant and happy to assist. Whatever you may want to drink is available and different food items are available in the lounge throughout the day, it is also a quiet pleasant area to relax indoors and look out the windows or read. The room butler and the assistant were always somewhere in the area, as soon as you left your room in the morning, your room would be refreshed before you returned. Our assistant attendent sewed a button for us, shined shoes and was always there to greet or open the door. I was very pleased with the yacht club, but did not give it a five rating for a couple of reasons, none of which would prevent me from going again. The cabins and the balcony are the size of a typical balcony room, you have very limited counter space, the few larger rooms and suites all seem to book very early. The pool area is great but has limited shade, it could use some umbrellas for shade in the areas, people were searching out shady spots. The food in The Muse restaurant was inconsistent for dinner, the choices on the left side of the menu were restricted, they always had a beef or chicken on the alternate menu and that was the choice many nights. Sometimes you ordered one thing and received another, sometimes it was just not good. When a special pasta was prepared by the head of the department it was outstanding, making me wander why all the food could not have been as good. Breakfast and lunch was always good and the staff were all pleasant. We are black card members so received 2 speciality restaurant dinners. We ate in Eataly , a fixed menu, it was nice, very few patrons at the time. We ate in Galaxy, again a set menu, with very different food items that may not appeal to all, it was an experience, one other couple in the restaurant at the time.You are escorted on and off the ship, which makes the process easier but it would be nice if it was a seperate route from everyone else. The concierge is always available and answers all questions. We went to a couple of shows ,visited the casino a bit but basically stayed in the Yacht Club areas.The gym was fine, a little crowded in the morning as usual, gym staff very helpful, had a facial, very pleasant and very reasonably priced. The passesgers were a very international mix , and the staff were able to communicate with all. Read Less
Sail Date: December 2010
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager ... Read More
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager to please. Some of our group are seasoned cruisers and were pleasantly surprised, given some of the negative reviews we read prior to our cruise, how much we enjoyed ourselves. A few of us are repeating the trip again this February! Our only disappointment was missing a port and shore excursion to Falmouth for High Tea and not too much of an explanation why. Grand Cayman was great and the turtle exhibit was awesome and now finally we can all say we truly were "to Hell and back!" Our room and washroom were spacious, balcony adequate, always neat and clean. Embarking and disembarking was a breeze, especially with wheelchair assistance. All around a great experience! The Divina is "divine!" Read Less
Sail Date: December 2010
I loved w everything about the ship and the experience. The entertainment was some of the best. The buffet good was great and there was never a line. They really know how to do the captain cocktail party. I love that they offer discounted ... Read More
I loved w everything about the ship and the experience. The entertainment was some of the best. The buffet good was great and there was never a line. They really know how to do the captain cocktail party. I love that they offer discounted drink ticket booklets you can buy vs all you can drink packages. The only negatives is mention are the staff is nice when you approach them but they do not overly engage with you and get to know you by name like other lines. Also the dinner service is soooooo slow I'm glad I did the early seating. I heard some people that dined late that didn't finish til almost 11!!!! Lastly while the food during the day was excellent the good at dinner wasn't so great mainly the meats but the Mediterraneans have a different way of doing things. All in all it was a great trip and I am planning on going on the divine again. I took my parents on the cruise as an anniversary gift and even when my mom fell ill (she forgot some of her meds nothing caused by the ship) they took great care of her. If you have traveled to Europe and are used to and comfortable around other countries/cultures I encourage you to give the divina a try Read Less
Sail Date: October 2011
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went ... Read More
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went smooth. We arrived around noon and after check-in proceeded to the Ship. Our room steward (Stone) introduced himself on the first day, I requested ice in our stateroom and he always stocked with fresh ice. DINING: Was not expecting much (since I read so many bad reviews regarding the food), but to us, it was very good and either equal or better than other cruise lines. Breakfast was about the same every day but again similar to other cruise lines. There is no station where you can order an omelette but they have trays with various omelettes and fried eggs. Lunch was much better, the pizza is hand tossed and they take pride in making it well and good, similar to what you get at a good pizzeria. Good variety for lunch and dinner buffet, I even had Octopus stew on one day for lunch and it was great. Lots of great Italian cheese and prosciutto. Besides the Pizza, the Coffee is also better then other cruise lines. They serve Segafredo coffee and I found that even the free coffee at the Buffet is very good. TIP - The Lunch buffet serves different food in different areas, make sure you walk around. Also, the back of the ship is easier to get a table. ACTIVITIES and ENTERTAINMENT The shows were all excellent, although I have seen a better Michael Jackson tribute show on NCL Epic, I have to say they did a great job. I'm not into Opera but still enjoyed it, especially the talent of the singers. There were the typical activities such as Karaoke and White party that were very good and the entertainment staff did an excellent job. This is one area where the 5 younger passengers (in their 20's) felt MSC is behind. There was no Comedy shows and lacked on some entertainment for the younger crowd. There is no bar service in the Theater but I actually prefer it that way. Never a problem getting a good seat at the Theater. SERVICE Overall the service was good but could improve in a few areas. The Dinning room staff was very good, although some waiters were more friendly then others but that is common on other cruise lines also. Our room steward was very responsive, always ready to help. An area that could improve was bar service in the dinning room. It was almost impossible to get a cocktail or order a glass of wine. As far as the beverage service, this is an area where MSC could improve for the American market. I was born and raised in Europe and I know that the service is acceptable for Europeans but Americans expect more. On other cruise lines you can't go past the pool deck without a server asking if you want a drink but not so on this MSC cruise, I had to walk to the bar and wait in line. I believe the bar is under staffed and more servers needed on the pool deck. There is a nice international feel on the ship with many languages being spoken by passengers everywhere, I find it amusing but there are some cultural differences - for example the 2 Italian ladies on the buffet line, they were having a loud "long distance" conversation over everyone else, which is somewhat rude to speak over people like that, nevertheless I was on vacation, found it entertaining and just had to laugh. In contrast with other Cruises I have been on out of American ports, I believe that on this cruise 80% of the passengers were not American, but mostly European, again it does feel different but many of us like the experience. If you like to go around and chat to people on the ship you may encounter some that only speak Italian or French (.. or so they say). It was interesting to hear Italian songs during Karaoke. I never had a problem with the ship staff understanding English, so no problem there. The overall conclusion was positive. Despite the bad reviews, this is a great ship with good service, food and entertainment. It's an awesome value when compared to other cruise lines.   Read Less
Sail Date: November 2011
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as ... Read More
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated in every aspect of the cruise. DH and I were met at the port by MSC rep and were taken ASAP to our point of entry to the ship which only took about 5 minutes. (the only thing I was curious about was that we were only offered water - not champagne - but that's OK). Our Butler was outstanding - his name was Nata - and he was with us thru the entire cruise, catering to our every whim and being there on a moment's notice. Being all inclusive, we enjoyed many cocktails in the Top Sail Lounge, The One Pool Bar, our butler service and the mini bar in our stateroom. If something was missing, all we had to do was call the butler! Nata offered to unpack for us, but I chose to do it on my own. However, every time we stepped out of our cabin, it appeared that they were watching (just kidding!!) because our room was spotless each time we returned. The food in Le Muse was second to none. However, we only ate there 2 nights. We are very private persons and would rather order room service and eat on our balcony. We didn't try to order from the restaurant, but room service was very good. Being handicapped, DH was treated like gold and they made sure that he was included in everything that was provided on the ship. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. We are now completely spoiled and will never again travel in anything else except the YC. Dollar for dollar, you cannot beat the price!! ALL service staff were extremely unobtrusive (even those that we encountered in the "downtown" part of the ship. All were extremely polite and an asset to MSC. Congratulations on your new endeavor!! Read Less
Sail Date: May 2012
I booked this cruise after my 1st choice was on MSC MELODY i had to cancel. MY travel agent was no help is choosing another one! GETTING TO SHIP I travelled by RYANAIR the day before so i could watch the CHRISTENING! The next day ... Read More
I booked this cruise after my 1st choice was on MSC MELODY i had to cancel. MY travel agent was no help is choosing another one! GETTING TO SHIP I travelled by RYANAIR the day before so i could watch the CHRISTENING! The next day after breakfast i got a\ taxi to the ship which was quite a distance! EMBARKATION I arrived at the port at the port at 10.30am a lot before the time stated but others were there in 2 lines(no idea why or what for!!) We finally found out it was to drop off our bags. then to check-in where somehow i got PRIORITY as i had a classic card(which i later found was out of date!!) I boarded the ship as the cabins were no ready i had buffet lunch which was quite good. CABIN After lunch i looked at my cabin( i was not even shown where it was!!) It was an inside on deck 10. Quite large with a queen sized bed,mini bar,shower,safe, a\chair and pouffe and plenty of wardrobe and drawer space. RESTAURANTS I had asked for 1st seating but was given 2nd so had to queue to change it. It was VILLA ROSSA restaurant. Apart from that there is only TEX MEX which is a small charge, and GALAXY DISCO but AT 24 EUROS AND ONLY A FRENCH MENU i did not bother!! there is more choice if you have a YACHT CLUB SUITE.the food was quite basic and not a great choice especially for desserts. No TAP WATER! so had to buy BOTTLED WATER despite it being in your cabin and in the buffet! PORTS OF CALL A good choice ROME(i did my own thing on a train into the city) MESSINA i did an excursion to mount ETNA which was well worth the money. MALTA i got a bus to POPEYE VILLAGE it was\a long way and only just made it to the ship in time.DUBROVNIK had to pay 10 euros for a shuttle bus only to be ordered off as some did not have their passports(why could they have not told us?) SHOWS These were very good and varied from PIRATES,MIME, PRODUCTION SHOW to a classical concert with memorable arias(i only knew one and lots of people walked out!!) IMPRESSION A lovely ship but sadly the smaller ships had more amenities like a golf course and extra charges for everything from bottled water,charge for a birthday cake! charge for coffee and ice cream. so sadly i do not think i will be doing another msc cruise!!!! Read Less
Sail Date: June 2012
Just come back from the divina 9 /16 june 2012 What a beautiful ship, stunning decoration. Balcony cabin very nice spacious and obviously very clean. Food nice mostly hot ,small portions but 7 courses and if you have them all it is ... Read More
Just come back from the divina 9 /16 june 2012 What a beautiful ship, stunning decoration. Balcony cabin very nice spacious and obviously very clean. Food nice mostly hot ,small portions but 7 courses and if you have them all it is ample or you can always ask for a side salad or chips which were given with pleasure. Can get a bit mad in the serve yourself restaurant but there are enough serving areas . over 2800 on the ship and we never queued for more than a couple of minutes and food was almost always hot. YES there are a few people who try to push in but a tap on the shoulder and a point to the end of the queue normally done the trick. If you both drink 3 pints or shorts and 2 coffees in a day then buy the aggrissimo drinks package 20 pound a day was a bargain as its 5 euros plus service charge for each drink and you also can try a huge range of cocktails and things like g and t are all included. Entertainment was not a lot of good if you are english but the classical music played everyday (in the middle of the impressive staircase)that you could here from 3 floors was absolutly fantastic.It does become quite amusing when everything is said in 5 languages but also can be very irritating. Excursions are dear and advise you to take the shuttle bus small charge and do your own thing All the negative comments ive read about msc were put to bed by my stay on the divina.A nd the small problems we experienced were far outweighted by the positives WELL DONE MSC. Read Less
Sail Date: June 2012
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked ... Read More
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked the brand new MSC Divina for holiday this summer. Again in the Yacht Club as this concept is truly great for us. A silent haven within a mega ship with personal service, great comfort and relaxing atmosphere. A paradise for our holiday. And we were not let down. MSC Divina is a sister ship of MSC Fantasia but there are some improvements here and there, like a bigger Top Sail Lounge in the Yacht Club and not at least, toilets on the Yacht Club One Pool Deck. They are similar in layout so no problems to navigate around this BIG ship. The ship is shiny, very clean everywhere and it seems like MSC put it's proud to keep their ships in an immaculate condition. Embarkation was a breeze, we took a water taxi from our hotel, then a quick stroll down to the terminal where the Yacht Club staff and our butler waited for us. We were on board in less than 15 minutes. Maybe it helps to do the MSC web check-in, I don't know. Our cabin was a Deluxe Suite on deck 16, 33 sq m. Perfect size and only 3 sq m smaller than the Royal Suite we had last year. Darker interior colours than on MSC Fantasia, but a very cozy and relaxed atmosphere.The walk in wardrobe is nice. A word on warning, water taxis in Venice are VERY expensive, costs start at EUR 70. We had our dinner served in the private restaurant Le Muse and as last year, the service was great. Regarding the food we thought for a second that the standard might have fallen a bit, after a rather bad main course the second evening. After a couple of days the food improved a lot and we had two great gala nights with terrific food. Organisation in the restaurant was also bit chaotic in the start as well but also that improved as the week passed on. As the ship is completely new I guess they have some organisation issues going on. As last year we had our breakfast in the Top Sail Lounge. Great views there and a lot to choose from. We had wonderful lunch served on the Pool Deck with different food every day and several hot dishes to choose from unlike last year when they only had one hot dish. Maybe they listened to our customer feedback form? The staff in Yacht Club is very good and they offer exceptional service. Some of them had transferred from MSC Fantasia and it was very nice to meet them again. At the pool deck the pool staff took very good care of us and in the Top Sail Lounge live piano entertainment took place every evening. It was a very international atmosphere on board, we met other passengers from the US, Canada, Switzerland, Germany, France, Spain and Italy in Yacht Club. We did not use any shore excursions from MSC except from at the disembarkation day in Venice when we had a late afternoon flight. The organisation of the excursion was not the best and I have to say that it was not good value for money, even if the airport transfer was included. Next time we will organise our disembarkation ourselves. The ship is amazing and we had a great cruise from the very beginning to the end and we highly recommend MSC Yacht Club. Read Less
Sail Date: June 2012
We were very excited to sail on the new Divina after really enjoying a cruise on the Poesia in the Caribbean in March 2012. We loved the Poesia's understated elegant colors and materials, very unlike Carnival with its over the top ... Read More
We were very excited to sail on the new Divina after really enjoying a cruise on the Poesia in the Caribbean in March 2012. We loved the Poesia's understated elegant colors and materials, very unlike Carnival with its over the top bright colors that require sunglasses 24/7. Well, the Divina is even nicer. The nicest area of the ship is the Aurea Spa, whose walls are made with real slate stone. Stunning to look at. Embarkation: definitely a weak point in Venice. The lines were insane and moved very slowly. After schlepping my suitcases from the people mover to the ship in 100 degree + temperatures, the last thing I wanted to do was wait in line outside. Thankfully we were travelling with an infant so we were able to get in the priority line but even this line was long. The problem is that MSC never sent us luggage tags. When we finally got the the front of the line, we were asked our cabin number and then was presented with our cruise booklet (which should have been mailed in advance)in which there are luggage tags. What MSC should do is have lines by deck number and have there booklet distribution tables set up at each line. There is only one table with all the booklets and numerous employees are trying to access the box at the same time. A bit chaotic. AS we were waiting for the booklet with luggage tags, someone else told us we cannot use the priority line. When the guy came back with our tags, the two of them starting arguing in Italian as to who can actually use the priority line. Quite amusing to see two Italians argue. It looks like ballet! Dropping off our luggage was quite easy then we proceeded inside to check in. This was quick and easy. The ship: As mentioned above, it is truly a beautiful ship. What amazed me is that they are already painting, fixing, etc. The ship is only on it's 4th weekly trip! I guess that's why many of their older ships look as new as the Divina. I won't go into much detail but overall the Divina is super nice. One issue: the ship was at full capacity and the elevators couldn't keep up. We used a baby stroller all the time and often had to wait for 4 elevators to find one that had room for us. The food: We ate all dinners in the dining room, Black Crab lower level. The soups, pastas were great. Meat not great. Roast beef was very disappointing. Perhaps in Europe, they don't serve prime rib like they do stateside, but it was like brisket in gravy. Also the shrimps were overcooked and tasted very fishy as if not fresh. Breakfast was split btwn the MDR and the buffet, both good. Ditto for lunch, although lunch service is a bit slow. The shows: we enjoyed them all, especially the tribute to Michael Jackson. Dancers were great as were the acrobats, singers not too bad either. The crew: very friendly and outgoing. 10 out of 10 The passengers: the ship was at full capacity. One would think that people would be somewhat courteous to family with a stroller. No such luck. People pushed and shoved getting in and out of the elevators. Most people didn't even bother waiting for people to get out before they pushed their way in. You ask people to move and they simply ignore you. Not the ship's fault but disappointing just the same. Ports of call: We did our own thing in each port. Took public transit in Istanbul and Dubrovnik, never used the ship shuttle and walked a lot. There is enough info online about each port. We walked in Bari, swam in Katakalon, walked thru the bazaar in Izmir, Blue Mosque and both bazaars in Istanbul and the old city in Dubrovnik. Disembarkation: we were in no rush to leave as our flight was 4:30pm. We got off at 10:30 with no lines whatsoever. In summary, beautiful ship, nice ports, ok food, great staff but rude passengers. Read Less
Sail Date: June 2012
Where to start! We are normally independent travellers, so decided to book directly with MSC. This was a reasonable experience and the person dealing with our telephone booking did select a good room for us, which was appreciated. On the ... Read More
Where to start! We are normally independent travellers, so decided to book directly with MSC. This was a reasonable experience and the person dealing with our telephone booking did select a good room for us, which was appreciated. On the Forums, some bookers seem to not have received a room allocation at time of confirmation. We were given a balcony cabin 12134. That's deck 12 on Aurora, mid ships and not too from from lifts. Our party consisted of myself with my two daughters aged 21 and 19, so we shared a double bed and the sofa bed was turned into a large single bed each evening during turndown. Received the cheque book type confirmation a few days before - this was couriered to us by DHL from Naples. However, it was incorrect and I had to phone to point out the mistake about one of our airport to port transfers that had been included, and so it was emailed out within 24 hours on a A4 sheet. Our flights from UK to Italy were included as part of the package, as the prices were excellent - we couldn't have done anything better ourselves. I checked! However, the flights to Venice from London did not arrive in time (no matter which airline you used) so we had to fly from LGW to Verona (there were 35 other Divina passengers on this BA flight too). I was expecting some assistance at the Gatwick check in from MSC but it was just do-it-yourself. As this was part of a group booking, I found it a bit irritating that we couldn't do online check in. Check in Arrived at Verona with the usual scrum that you may expect. Looked for the MSC rep - there were lots of other travel companies there too - and she duly appeared about 10mins late. A comfortable air conditioned coach awaited us outside the terminal building. Criticism at this point - we had only eaten the BA breakfast, and there was no suggestion that we may like to get something to sustain us at this time. Little did we realise that we would not eat until dinner that evening on the ship! Fortunately, the first sitting at 19:00. Coach transfer (this was the bit we were missing in the original travel details) was smooth and took us right into the port, to the terminal building adjacent to the Divina. Here's where the good experience ended! Embarkation check in was the worst I have ever endured. Queue outside the building, passport check and deposit luggage with the appropriate tags. Enter building and given a number - 23 in our case. Waited in another holding area with seating, toilets and that's it. No food, no drink and lots of pushing and frustrated bemused people. It seemed like several hours, but think it was (only!) 90 mins. Every 30mins another number was called to join yet another queue. I had completed the web check in form beforehand, in the hope that this would fast track us, but don't think this saved any time at all. Pointless! When we did finally join the queue to actually check in, the photographer tried to take our photos around a ship's wheel. What a joke - sad, tired and frustrated subjects. Sorry, didn't buy that particular photo! Room Balcony room on 12th deck. 2/3 of our cases already waiting outside our room, the last case delivered within one hour. Room was great. As this was our first cruise, didn't know what to expect, but thought it very acceptable and well planned. Bathroom had a clever glass folding modern screen, good shower head with reasonable jet. Single sink but lots of storage and glass shelves. Shower contained cylinders of shampoo and soap but not conditioner. Also a soap pump at the sink. Plentiful toilet roll (that says more about me than I probably realise) and tissues. Exceptionally clean. We took more hangars for the wardrobes, and a four way extension cable plus continental adaptors. There are two sockets in the room, with a hairdryer built into a drawer. Stored our cases under the bed otherwise these would have been annoying. TV had various standard channels - Bloomberg and CNN were the only English channels. Also had ship navigation channels which was really interesting if you are sad like me! Balcony had two chairs and a small table. Sofa was made into a bed during turndown but daytime was room for two. Huge mirrors made the room look larger. Air con/heating was good. Your cruise card (like hotel room credit card key) opened the room and slotted in for power for the room. Cleaning was good. Got caught out one day when a clever machine came along the side of the ship to clean the balconies and windows! Fresh bath and hand towels twice a day. Two pillows per person. Two bathrobes not three. Altogether very pleasant. Food If you like tasteless 1950s style food, then you will love the food in the Calumet or Manitou buffets. Worst food that I have ever eaten on a holiday. Everyone descending at roughly the same time filling large plastic dinner plates with tasteless creations. Different stations served different themes but still puzzles me how you can create food that either tastes all the same or of nothing at all. The only food I found acceptable was the melon. Only slightly better food in the serviced restaurants - Villa Rossa or The Black Crab. However, the waiting staff, mostly from Honduras, although smiling and trying to be helpful, struggled with any English or Italian. Forget about asking questions about food or drink. The more you pay as extras on the ship, the better the food. We ate at the pizzeria La Cantina di Bacco - great pizzas and vastly better than the ones served in the buffet. Sacramento Tex Mex - mixture of burgers and nanchos. Nothing to write home about. The final evening I decided to push the boat out (sorry!) and dine in Galaxy. Professional service, tasty food well presented, great wines. Totally deserted! Also had very nice cakes and good coffee at Caffe Italia inside the Piazza del Doge. Ice cream at the Pool Bar was nice. Gala dinners - there were two. Some people made an effort - cocktail dresses appeared. Other people did not bother too much. Beverage stations in the buffet areas had 24hr tea, coffee and iced water. I am a bit of a coffee snob - which coffee beans were used for this brown liquid???? Why was decor in the buffet Indigenous American tribes??? Plastic ornaments? Mmm! Drinks packages What a ridiculous system! We pre-purchased the Cheers package but even with an explanation from the Reception on the ship, still not sure what we were entitled to where. On the way back to the airport after leaving the Divina, we discovered that some people had books of tickets that they gave to waiters so that they knew how much and what kinds of drinks they had available. For some reason, we didn't receive this or were made aware of its existence. So confused and would have ordered more bottles of water if we had known. As it was, we were told not to leave them lying around the room, as the mini bar staff would try to charge us (which they did!). It seems that you can only use the vouchers for the Cheers package in the buffet and the all inclusive restaurants. Any where else, you get charged. Plus the service charge!!! Beware the bottles of water they place in your rooms are not free. Entertainment Pantheon Theatre is well equipped and comfortable. Shows were different themes each night (will someone please explain why we had a show entitled 'Pharoah' one evening. We weren't anywhere near Egypt!) Same weak singers, reasonable dancers and acrobats each evening doing slightly different things. The Michael Jackson show was the best. Lighting effects and costumes good. The Euro Cup final was screened in the theatre, and this was the most enjoyable entertainment. Not because I am a football fan but because there was such a great atmosphere. Strong and noisy Spanish contingent had a great time, Italians slunk out towards the end. Franco the cruise director (are we supposed to know him?) was an expert in five different languages. Didn't participate in the Giant Bingo or any pool games. Excursions After a lot of investigation we went on KAT01 Olympia and Shopping from Katakolon and IZM02 Ephesus from Izmir. Both trips were value for money. Great English speaking guides, comfortable air conditioned coaches, careful drivers. Olympia was a bit of a disappointment as expected more excavation. Olympia shopping consisted of a few souvenir shops and cafes. Ephesus guide, Sarah, was particularly interesting. Trip included a surprise stop at a pottery but there was no pressure to buy. There was also a toilet stop at which the local vendors suddenly appeared. Both guides talked about their culture, history, people, language, religion, agriculture, politics. All kinds of topics that made the trip interesting as well as guiding us around the main points of interest at the sites. For Bari, Istanbul and Dubrovnik we did our own thing. Used local transport. After disembarking, we wanted a quick trip to Venice before our flight. We spent some time working out luggage storage (railway station or airport), transfers by boat etc. In the end, we took advantage of an MSC trip that was announced the night before which was the perfect answer. Disembarkation quickly and early, dedicated ferry to near St Mark's Square straight from the Divina. Three hours to wander and back on the ferry to the port. Collect luggage (miraculously still there) and coach to the airport in time to check in at 17:30. Couldn't have done it any cheaper and certainly not as easily. Pool areas Lovely facilities with small pools (nice temperatures) and jacuzzis. Pity that MSC didn't enforce their own rules about kids not allowed in adult only pools. Lots of kids running around all over the place. Crowded jacuzzis also full of kids. Usual lounger rage from some adults. I guess this was because the Divina was full? Safety procedures Lifebelts are located in the wardrobes. You need a degree in origami to work out how they fit. You are assigned an assembly station and shown what to do - in five different languages. This was done before we cast off from Venice. Be careful to select an adult size. I must have looked like an idiot not realising that I was wearing a child's life vest! To sum up Fabulous ship that has some spectacular interior design - ornate, luxurious and extravagant. Swarovski crystal staircases, lots of glass, use of gold and red. Themed bars. Very clean. Hand gel at all the restaurants. Access from port to town were very good for all the stops. Such smooth sailing but perhaps we were lucky with the weather. However, food and embarkation procedures let this cruise down big time. First and probably last cruise unless someone can convince me that it's not all like this? Read Less
MSC Divina Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

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