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Sail Date: August 2012
MSC Divina review- Departure date 08/11/2012- Cabin type Yacht Club De Luxe Suite - YC1 This was my first experience with MSC and I came away very impressed. I had not considered the line in the past but the combination of a brand new ... Read More
MSC Divina review- Departure date 08/11/2012- Cabin type Yacht Club De Luxe Suite - YC1 This was my first experience with MSC and I came away very impressed. I had not considered the line in the past but the combination of a brand new ship and the itinerary that went to both Izmir and Istanbul was enough to sway me. I am glad we took the "risk" and sailed with MSC, I feel we got a lot of value for our investment. The Divina is a gorgeous vessel. The attention to detail in the art and architecture is amazing. Obviously the designers wanted to create a place of beauty and one can tell a lot of expense went into items such as the crystal staircases (on which each step is filled with cut crystals that look like diamonds) lovely sculptures and paintings. The Yacht Club complex is done in rich earth tones and feels more like a boutique hotel than a cruise ship. The cabin was a bit on the small side given what I am used to (I would say more like a mini suite) but the quality of the materials used were very luxurious. The bed was similar to a temperpedic and by far the most comfortable I have ever slept on outside of my home on land or sea. The pillow menu was extensive including two different types of memory foam pillows. Our butler did not bat an eye when I asked for six pillows. (I have fibromyalgia and need to support my limbs when sleeping). The linens were very high quality and the carpet passed my white sock test with flying colors. (I always put on a pair of white socks and drag my feet in the room whenever I am checking out a new ship or location- if the socks stay white you know they take cleaning seriously- believe it or not they have turned dark brown in some places that are considered 5 star). A lot of planning went into the lighting, of which there are many options, including hidden in the headboard and along the walk in closet hanger rail. A huge mirror is in front of the bed which I am certain some people might find as an extra perk lol. The bathroom and balcony are also both on the small side. The bathroom has a tub shower combination with a glass wall that covers half the tub and works like a shower curtain or door. There was plenty of storage in the bath and main cabin. The amenities were pretty standard, lotion, shower cap, shower gel, shampoo and conditioner and a facial soap. It would have been nice to see some extra items that I have become accustomed to like q-tips, bath salts, linen spray etc. but each line is different. The lack of specialty toiletries would not affect my interest in rebooking. In fact I already booked the YC on the Preziosa for next year. The YC is insulated very well from the rest of the ship and it is quite possible to never leave the complex except for when heading to La Muse the YC restaurant. The food is very good in La Muse as is the service. We had a beautiful view of the "infinity pool" and some sculptures. (It is a stretch to call that pool an infinity pool- it is a nice pool with balcony type glass to look out at the ocean but really is not the same as a true infinity pool) The all inclusive drinks package that comes with the YC is a very nice perk! We loved the itinerary especially Istanbul which was an amazing day. Although we spent most of our time up in the Yacht Club while on the ship I did tour the other areas on the sea day and did not encounter any of the issues people had expressed concern about such as overcrowding and smokers. It did not appear any different than any other large ship, there appeared to be plenty of loungers and with multiple pools and hot tubs there appeared to be room for everyone. I saw activities for all ages including a water slide, bowling, a 4D movie theater and a Formula One racecar simulator that looked very popular. We only walked through the Casino once but I did not smell any smoke and I am quite sensitive to it. I have compiled an in-depth day by day review with links to photos and the daily programs. You can view it here. http://boards.cruisecritic.com/showthread.php?t=1700848&page=2 Read Less
Sail Date: July 2012
Having booked the Divina at fairly short notice we got what turned out to be an excellent deal �£699 balcony room less 5% online booking (this 5% is wiped out by service charges. Some reviews did make me wonder if we had done the ... Read More
Having booked the Divina at fairly short notice we got what turned out to be an excellent deal �£699 balcony room less 5% online booking (this 5% is wiped out by service charges. Some reviews did make me wonder if we had done the right thing. In a nutshell this is a continental, family orientated "monster" (size wise) of a ship. Mainly Italians plus Germans, Spanish and French as the main users, so don't expect afternoon tea and a three course Michelin star dinner. Let's start with the staff, we found them to be helpful and charming, only one or two struggled with English but on a multi language ship this is to be expected. Embarkation was fairly painless, our luggage was transported from the service offered at Venice station and it didn't take long to get on board. Disembarkation was a little slower, organised but slow, again, you have to consider the ammount of people leaving the ship so all in all it was OK. The only hitch is getting back into venice when off the ship as other cruises were disembaking so the dockside was pretty busy. The buffet food was fine, we never had a problem finding something to enjoy, there was an issue with seating on occassions but with 4000+ people it had to be expected. The evening dining is a seven course continental style meal, some dishes were excellent, mainly they were good with one or two disappointing plates, but you never left hungry. Our cabin was fine, everything worked and everything clean. The Allegrissimo drinks package was well worth it, drinks on board are expensive but when bottled water, beer, wine, cocktails, fresh fruit juice etc are included you can't really go wrong. We only did one show which was good, other shows had good reviews off other passengers we met. Entertainment in all the bars seemed a little below par from the small exposure we had to it, this was balanced out by some fine entertainment in the main lobby by the crystal staircase, the pianist and the trio of piano and two violins were excellent, we had many a relaxed evening listening to them. The Gym needs more equipment considering the amount of people on board and we didn't really use the pool area so can't comment on the facilities other than on our day at sea, sun beds were rarer than rocking horse droppings! To briefly sum up, we travelled as a couple and thoroughly enjoyed our time on board considering what we paid, don't expect 5 star dining, entertainment and services. If you have a problem with children on board, don't go in the school holidays the same goes for the continental style of the ship. You will meet a tiny percentage of rude arrogant people of all nationalities, they exist in everyday life as well (you should have seen the neanderthal tendancies of some people every time cherries appeared at the buffet!) Read Less
Sail Date: June 2012
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked ... Read More
MSC Divina, Yacht Club Suite, Istanbul-Bari-Katakolon-Izmir-Istanbul-At sea-Dubrovnik. After a very successful cruise in a Yacht Club Suite on board the MSC Fantasia in the Western Med last year it was with big expectations we booked the brand new MSC Divina for holiday this summer. Again in the Yacht Club as this concept is truly great for us. A silent haven within a mega ship with personal service, great comfort and relaxing atmosphere. A paradise for our holiday. And we were not let down. MSC Divina is a sister ship of MSC Fantasia but there are some improvements here and there, like a bigger Top Sail Lounge in the Yacht Club and not at least, toilets on the Yacht Club One Pool Deck. They are similar in layout so no problems to navigate around this BIG ship. The ship is shiny, very clean everywhere and it seems like MSC put it's proud to keep their ships in an immaculate condition. Embarkation was a breeze, we took a water taxi from our hotel, then a quick stroll down to the terminal where the Yacht Club staff and our butler waited for us. We were on board in less than 15 minutes. Maybe it helps to do the MSC web check-in, I don't know. Our cabin was a Deluxe Suite on deck 16, 33 sq m. Perfect size and only 3 sq m smaller than the Royal Suite we had last year. Darker interior colours than on MSC Fantasia, but a very cozy and relaxed atmosphere.The walk in wardrobe is nice. A word on warning, water taxis in Venice are VERY expensive, costs start at EUR 70. We had our dinner served in the private restaurant Le Muse and as last year, the service was great. Regarding the food we thought for a second that the standard might have fallen a bit, after a rather bad main course the second evening. After a couple of days the food improved a lot and we had two great gala nights with terrific food. Organisation in the restaurant was also bit chaotic in the start as well but also that improved as the week passed on. As the ship is completely new I guess they have some organisation issues going on. As last year we had our breakfast in the Top Sail Lounge. Great views there and a lot to choose from. We had wonderful lunch served on the Pool Deck with different food every day and several hot dishes to choose from unlike last year when they only had one hot dish. Maybe they listened to our customer feedback form? The staff in Yacht Club is very good and they offer exceptional service. Some of them had transferred from MSC Fantasia and it was very nice to meet them again. At the pool deck the pool staff took very good care of us and in the Top Sail Lounge live piano entertainment took place every evening. It was a very international atmosphere on board, we met other passengers from the US, Canada, Switzerland, Germany, France, Spain and Italy in Yacht Club. We did not use any shore excursions from MSC except from at the disembarkation day in Venice when we had a late afternoon flight. The organisation of the excursion was not the best and I have to say that it was not good value for money, even if the airport transfer was included. Next time we will organise our disembarkation ourselves. The ship is amazing and we had a great cruise from the very beginning to the end and we highly recommend MSC Yacht Club. Read Less
Sail Date: November 2011
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as ... Read More
Just returned from the 11/30 cruise in the Yacht club. It was by far the BEST cruise my DH and I have ever enjoyed a cruise (this was our 16th). Being in the YC was the best money we ever spent. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated in every aspect of the cruise. DH and I were met at the port by MSC rep and were taken ASAP to our point of entry to the ship which only took about 5 minutes. (the only thing I was curious about was that we were only offered water - not champagne - but that's OK). Our Butler was outstanding - his name was Nata - and he was with us thru the entire cruise, catering to our every whim and being there on a moment's notice. Being all inclusive, we enjoyed many cocktails in the Top Sail Lounge, The One Pool Bar, our butler service and the mini bar in our stateroom. If something was missing, all we had to do was call the butler! Nata offered to unpack for us, but I chose to do it on my own. However, every time we stepped out of our cabin, it appeared that they were watching (just kidding!!) because our room was spotless each time we returned. The food in Le Muse was second to none. However, we only ate there 2 nights. We are very private persons and would rather order room service and eat on our balcony. We didn't try to order from the restaurant, but room service was very good. Being handicapped, DH was treated like gold and they made sure that he was included in everything that was provided on the ship. Our butler was acutely aware that DH was handicapped and went out of his way to make sure that he was accommodated. The food was FABULOUS in the dining room as well as the Top Sail Lounge, The One Pool, and Room Service. We are now completely spoiled and will never again travel in anything else except the YC. Dollar for dollar, you cannot beat the price!! ALL service staff were extremely unobtrusive (even those that we encountered in the "downtown" part of the ship. All were extremely polite and an asset to MSC. Congratulations on your new endeavor!! Read Less
Sail Date: October 2011
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went ... Read More
We were a group of 17 of various ages, some in their 20's and others in the 70's. In the group there were 4 that had sailed MSC before but for everyone else (including myself) it was the first MSC cruise. The embarkation went smooth. We arrived around noon and after check-in proceeded to the Ship. Our room steward (Stone) introduced himself on the first day, I requested ice in our stateroom and he always stocked with fresh ice. DINING: Was not expecting much (since I read so many bad reviews regarding the food), but to us, it was very good and either equal or better than other cruise lines. Breakfast was about the same every day but again similar to other cruise lines. There is no station where you can order an omelette but they have trays with various omelettes and fried eggs. Lunch was much better, the pizza is hand tossed and they take pride in making it well and good, similar to what you get at a good pizzeria. Good variety for lunch and dinner buffet, I even had Octopus stew on one day for lunch and it was great. Lots of great Italian cheese and prosciutto. Besides the Pizza, the Coffee is also better then other cruise lines. They serve Segafredo coffee and I found that even the free coffee at the Buffet is very good. TIP - The Lunch buffet serves different food in different areas, make sure you walk around. Also, the back of the ship is easier to get a table. ACTIVITIES and ENTERTAINMENT The shows were all excellent, although I have seen a better Michael Jackson tribute show on NCL Epic, I have to say they did a great job. I'm not into Opera but still enjoyed it, especially the talent of the singers. There were the typical activities such as Karaoke and White party that were very good and the entertainment staff did an excellent job. This is one area where the 5 younger passengers (in their 20's) felt MSC is behind. There was no Comedy shows and lacked on some entertainment for the younger crowd. There is no bar service in the Theater but I actually prefer it that way. Never a problem getting a good seat at the Theater. SERVICE Overall the service was good but could improve in a few areas. The Dinning room staff was very good, although some waiters were more friendly then others but that is common on other cruise lines also. Our room steward was very responsive, always ready to help. An area that could improve was bar service in the dinning room. It was almost impossible to get a cocktail or order a glass of wine. As far as the beverage service, this is an area where MSC could improve for the American market. I was born and raised in Europe and I know that the service is acceptable for Europeans but Americans expect more. On other cruise lines you can't go past the pool deck without a server asking if you want a drink but not so on this MSC cruise, I had to walk to the bar and wait in line. I believe the bar is under staffed and more servers needed on the pool deck. There is a nice international feel on the ship with many languages being spoken by passengers everywhere, I find it amusing but there are some cultural differences - for example the 2 Italian ladies on the buffet line, they were having a loud "long distance" conversation over everyone else, which is somewhat rude to speak over people like that, nevertheless I was on vacation, found it entertaining and just had to laugh. In contrast with other Cruises I have been on out of American ports, I believe that on this cruise 80% of the passengers were not American, but mostly European, again it does feel different but many of us like the experience. If you like to go around and chat to people on the ship you may encounter some that only speak Italian or French (.. or so they say). It was interesting to hear Italian songs during Karaoke. I never had a problem with the ship staff understanding English, so no problem there. The overall conclusion was positive. Despite the bad reviews, this is a great ship with good service, food and entertainment. It's an awesome value when compared to other cruise lines.   Read Less
Sail Date: December 2010
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager ... Read More
Girls go cruising to escape snow and winter. This cruiseline by far delivers quality and service, but is easy on the budget. We loved the activities and crafts, variation in dining, shops and markets. The dedicated staff was always eager to please. Some of our group are seasoned cruisers and were pleasantly surprised, given some of the negative reviews we read prior to our cruise, how much we enjoyed ourselves. A few of us are repeating the trip again this February! Our only disappointment was missing a port and shore excursion to Falmouth for High Tea and not too much of an explanation why. Grand Cayman was great and the turtle exhibit was awesome and now finally we can all say we truly were "to Hell and back!" Our room and washroom were spacious, balcony adequate, always neat and clean. Embarking and disembarking was a breeze, especially with wheelchair assistance. All around a great experience! The Divina is "divine!" Read Less
MSC Divina Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

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