1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Divina Review
  5. MSC Divina Cruise Reviews
1 Helpful Vote
Sail Date: January 2019
This was a casino certificate from Mohegan Sun Casino in CT. We decided to upgrade to the Yacht Club after reading other reviews of MSC. I’ll try to break it down into areas. Due to an ice storm, we had to change our flight from ... Read More
This was a casino certificate from Mohegan Sun Casino in CT. We decided to upgrade to the Yacht Club after reading other reviews of MSC. I’ll try to break it down into areas. Due to an ice storm, we had to change our flight from Sunday, day of embarkation to Saturday. We had been on a layover in Baltimore-Washington for about 7 hours and had to stay in a pretty awful (last min. booked) hotel with no elevator near Miami Airport. We were afraid we were going to arrive late once our hotel transfer finally showed up but we arrived in good time. After drop off, we went right to the Yacht Club tent and were ushered right in to the boat. They tagged our luggage and carry on bags (we didn’t have to carry anything). Once inside the shore butler team took care of is. The process was so fast, we even cut the line a few times with the butler team and were provided champagne and treats while waiting for our key cards to be made up. Once on the boat, we were taken right up to the Yacht Club Too Sail Lounge. It was nice with drinks, snacks and canapés. Once our room was ready (about 10 minutes later) we were shown our room by our private butler, Marcella (awesome!!) who showed us the room, converge and elevators up to the One Pool/Bar. In the room she showed us the the mini bar (complimentary), walk in closet, bath and offered us a pillow menu if we wanted different pillows to sleep on or certain drinks and snacks in the minibar. The bed was foam, which we have at home so we are used to that. Pillows and sheets were good quality Egyptian cotton, very comfy. The TV had ports to connect a video game or computer to. The TV selection was a little dull, but it’s vacation and we didn’t watch more than a few movies at night. The balcony was small, but adequate with room for two chairs and a small table. There was a fruit bowl (filled every day with our faves) and champagne. There was both sparkling Pellegrino and Still mineral waters (complimentary) throughout the whole trip. There was a couch in the room and a table as well as a stool and desk The bathroom was marble. The sinks were not very large, but there was storage under the vanity and in the cabinet in the room. The tub was large enough and the shower was good pressure. I love to soak so it was nice for me. We ate all of our dinners in the Yacht Club Le Muse restaurant which was at the back of the ship (Club was at the front), which was a little strange. The menu was somewhat limiting (a lot of European dishes) and new to get used to, although different each day. My hubby wanted a steak and potatoes each night and they accommodated him. Most of the rest of the guests dining were European, Germans and Italians and not many children on board. The portions were fine as far as I was concerned, eve though I had read complaints of small portions. The deserts were perfectly sized to give a taste. We sometimes couldn’t make up our minds so they brought us a few to try. On sea days we ordered pizza from Eatly and it was brought to our room at no extra charge (we did cash tip tho) and it was excellent, very Italian! The few times we went to the buffet it was total chaos, much like buffets on other lines, but the set up of different stations makes one have to cross all over to get all the different choices. I don’t know if it was just general confusion or lack of signs, but it was chaos and the food, other than the salad and fruit was below average. The choices at the Top Sail and the One Bar were better. I actually lost weight from all the fruit and veggies combined with walking about 6 miles a day when in port. The One Bar had breakfast daily an omelet station and waffles could be ordered. It was often windy up there in front of the ship. The breakfast buffet was limited to continental pastry, cereal, home fries, bacon and sausage which were not very hot. They also had fruit and yogurts. It was still better than going to the chaotic buffet. Yacht Club is the way to go! The shops were nice. Boutiques (carried better brands I.e. Tommy Hill. Guess?, etc. ) sizes ran to about 14 in women’s. There was also jewelry, perfume, makeup, logo items, candy, toys, photo shop, liquor and cigarettes. Throughout the cruise there were tables set up in the area of the coffee, gelato and pastry shop that sold watches and accessories. The casino was small but there were some table games and bingo available (costing extra) We did not go to any of the shows (we are not really show or disco people) we did enjoy the hot tubs in the One Pool and La Sirene (indoor pool with retractable roof) pool areas. We don’t have any kids so we did not go to the kids or teen areas. We also didn’t go on the water slide because it was closed one time and had a long line another time. The ship on general was beautiful! A lot of marble, statues, and mirrors. It is Italian after all. The main staircases were clear glass with various size Swarovski crystals that shined like diamonds. Just beautiful. The ports were Bonaire, Curaçao, Aruba, Ocho Rios, Jamaica, Grand Cayman and Cozumel MX. Bonaire: not too much to do unless you like to snorkel and scuba dive. We went for a 6 mile walk. Wilmastead, Curaçao. We went shopping and over the “floating bridge” into town to walk around and shop some more. We bought some Dutch tiles and linens. We had lunch and tried our luck at the casino near the docks. It was very windy that day, but warm and beautiful. Oranjestad, Aruba. We had been here before and took a tour of the island and the church in the past so we went to Dunkin Donuts and a couple casinos. We had planned to take one of the busses to the beach but there was a rainstorm, so we went to some of the upscale shops in the port area and had lunch. Ocho Rios, Jamaica. We had planned to take an excursion to walk up Dunn’s River Falls, but decided against it and instead decided to walk into town and hit the beach then go to lunch at Margaritaville. The initial walk through the taxi area was difficult because the drivers are quite pushy. Since it was Sunday, most of the shops were not opened, except the jewelry store and the others that seem to be on every island. Our walk into town was a little scary. Hubby and I are not people who scare easy, we are pretty tough, but the men began to follow us to try to get money from us and to get us to buy drugs. Not our thing. A few commented on my blond hair. We are in our 40’s but don’t look it so I think they thought we would be interested in buying some pot. Most of the women we saw were dressed for church and it was interesting to see security people at the church. We ended up going back to the ship before Margaritaville opened up. We spent the day up at One Pool/Bar. Grand Cayman. No pier so tenders would have to be taken. It was too windy and choppy so the captain canceled the port call and we had a sea day. One thing about the ship some complained about was the announcements being made in 5 languages. It is a very European cruiseline and we encountered people who spoke many languages. I thought it was fascinating to speak to people from all over the world, who all seemed to be able to speak English. Cozumel, MX. We just went for a long walk looked at souvenirs, took pictures and had lunch at the outside mall at the pier. It was a nice area. Funny seeing armed men in military vehicles about every 10 min. driving up and down the road. The sellers were a little pushy and the things were pretty much the same. We bought some rum cakes and brought them home We were so busy we didn’t get to the gym or thermal spa.’The thermal spa is included with Yacht Club which has steam rooms, hot tubs and relaxation rooms. All in all the staff worked very hard to please us. They always had a smile on their face and a friendly hello. I would love to go on MSC again in the Yacht Club. It was totally worth it. Read Less
Sail Date: January 2019
MOLD in the cabin bathroom, poor quality and improperly prepared food in the Dining Room and Buffet, filthy floors and tables in dining areas, Dining Room servers unable to set a table properly and generally unresponsive to guest requests, ... Read More
MOLD in the cabin bathroom, poor quality and improperly prepared food in the Dining Room and Buffet, filthy floors and tables in dining areas, Dining Room servers unable to set a table properly and generally unresponsive to guest requests, a "Drinks On Us" package that did not include some of the most basic drinks and mixes and required guests to pay a 15% gratuity on each drink over and above the gratuity paid for each day - a gratuity that several bartenders told us they never saw. Something that tasted like Tang being used as Orange Juice in Screwdrivers, running out of Club Soda before the final two days at sea and then trying to substitute bottled water, not having enough servers so they could offer and get mixed drinks in the Dining Room, not to mention their inability to even keep water glasses refilled. A Balcony Cabin where if you sat in a chair on the balcony you could not see the water since it has a metal wall instead of glass - CLEARLY should be advertised as Obstructed View. Common area Restrooms that are few and far between compared to other ships we have been in, and which are not cleaned often enough. Read Less
Sail Date: January 2019
Second time on beautiful Divina after our excellent 2015 Mediterranean cruise. We had 2 Bella balcony cabins on deck 8 forward. Very pleased with the comfort of the room and hard working, polite cabin attendant. Overall staff we ... Read More
Second time on beautiful Divina after our excellent 2015 Mediterranean cruise. We had 2 Bella balcony cabins on deck 8 forward. Very pleased with the comfort of the room and hard working, polite cabin attendant. Overall staff we encountered was very helpful, kind and friendly with the exception of the front desk - people there definitely need more training in customer service. We had a beautiful table for 5 at the Villa Rossa restaurant, early seating. Really glad that we chose this option as dinner lasted about 1,5-2 hrs. Highest praise goes to our excellent table waiters - we parted as friends:) Our biggest disappointment was the quality of the food in the main dining room, what a change for the worse in 3 years! The menu choices were adequate and sounded delicious but execution was poor. MSC was famous for their excellent pasta made fresh on board. In 2015 we would order one pasta dish between the four of us every dinner just to savour the fantastic flavour. What happened???? Not a shred of fresh basil, olive oil or cream in sight, everything was drenched in some lumpy flour and chicken stock concoction, they used same horrific sauce for a variety of fish dishes as well:( Best meals in 10 days - jerk chicken was beautifully cooked, same goes to duck breast. Everything else was just OK, curious as of whose idea was to plate wilted yellow arugula with duck terrine appetizer on our last evening? Don't chefs taste what they are cooking or check out the quality of the greens before being sent out to the tables? We enjoyed entertainment offerings in bars and lounges from classical pianist, sax player, several different bands - lots of people were dancing and having a great time. Our favourite theatre show was La Traviata. All the ports visited were interesting, we did our own thing, used public transportation wherever we could, loved Guadelupe! Overall good value, especially with drinks on us included. Read Less
1 Helpful Vote
Sail Date: January 2019
Got a sweet deal of price on this cruise. No single supplement. 10 day itinerary. Plus a limited open bar. So I snapped it up even though I had not sailed MSC before. Cabin was fine. Food on lido and in dining room was very good. ... Read More
Got a sweet deal of price on this cruise. No single supplement. 10 day itinerary. Plus a limited open bar. So I snapped it up even though I had not sailed MSC before. Cabin was fine. Food on lido and in dining room was very good. Service at dinner was terribly slow. 6 pm sitting. Apps arrived at 7, entree at 730. Nice waiters. I think that problem was something else. Embarkation horrible. There was a delay since the prior cruise had stopped in Colombia, so customs was slow to clear the ship. But there was not enough seating while we waited, they did not have all the check-in stations open even though there was a long line. But I made it onboard, and that part was over. Limited onboard activities offered. No blue towels at poolside. You were to bring up the orange beach towel from your cabin. No policy nor policing against chair hogs. People would clip their towels on chiars with clothes pins at 6 am. And hold the chair for the entire day. Evening schedule is terrible. If you are late seating, you can see the show, eat dinner, and take in musical venues. If you are early sitting, you miss cocktail hour music, have a dead time after dinner, and then show is late, 9 pm. If did not make a single show. Also, the very large theatre has only theatre seat, with fixed arms, and fold down seat. So you have to squish yourself into that space. No bench or couch time seating. The open bar was enjoyable. Had wine with dinner and a cocktail or two in the day. So only a few drinks but it helps make the experience pleasant. Would I sail again if the price is right? Yes. Am I looking for another MSC cruise? No. Read Less
Sail Date: January 2019
We sailed a 10 day cruise on the MSC Divina on the 10th January 2019 from Miami, porting at St. John's, Antigua, Basseterre, St Kitts, Road Town, Virgin Islands, Pointe-a-Pitre, Guadeloupe and Philipsburg, St. Maarten. Embarkation ... Read More
We sailed a 10 day cruise on the MSC Divina on the 10th January 2019 from Miami, porting at St. John's, Antigua, Basseterre, St Kitts, Road Town, Virgin Islands, Pointe-a-Pitre, Guadeloupe and Philipsburg, St. Maarten. Embarkation at the port of Miami was fairly straight forward, we arrived around 11am and checked in although there was a wait in the terminal building until 1pm. We had a balcony cabin on deck 12, the cabin was comfortable and had everything you would expect i.e. TV, Hair Dryer etc Dinning We struggled with the dinning on MSC, i have sailed with MSC several times previously but always find the dinning a challenge after sailing with the flexible freestyle dinning on NCL. Dinning is fixed to two sittings and is a shared table. We chose the later sitting. MSC normally do a reasonable job at matching up similar guests of the same nationality so its important you check that your nationality is correct on your cruise documents. The service in the restaurant was good. The food in the main restaurant (Black Crab) was ok but i cant say that any of the meals were particularly memorable. The speciality dinning options are also limited, we ate in the Galaxy Disco Restaurant one evening as it was included with out Black Card Status, it is a Sushi/Asian restaurant and the $30 taster menu was included free however, if i had to have paid for the restaurant i would have been very disappointed. The service was good but the food was limited and we were still hungry when we left. The only other speciality restaurant is the Italian and to be honest i wouldn't pay for pizza when the pizza in the buffet is free and is excellent. As you would expect being an Italian cruise line; the ice cream, coffee and pizza are all good. Entertainment This time we didn't really experience much of the live entertainment, i heard i was good. I did venture into the Theatre one evening however i wasn't very impressed with what i saw, it looked a bit amateurish. There were plenty of deck parties and always something going on around the pool deck so i would suggest if you want a quite place to sit then you should avoid the main pool deck. We went to the nightclub a few times and there always seemed to be a few people in there until quite late. There were some gala nights whereby you could dress up if you wanted and there were theme nights such as a 70's party and the white party. Pool Areas Sea days as you would expect are very busy, it was annoying that people put towels on beds and then never use them. One day we took towels off the beds and were there all day and the people never came back. Its pretty selfish of people to reserve beds like this. Casino What i really liked about the ship was the roulette table, there was only a minimum bet of $1 required and it was $1 dollar chips which is different to NCL whereby its $2 chips and a minimum of 5 chips per round. I was able to sit at the roulette table for many hours and not spend too much money. Drinks The drinks package we had was a bit random, it included one draft bear and miller light cans and wines, it was a bit difficult trying to find out what was included and what wasn't. We actually discovered that you could order a non alcoholic frozen cocktail and ask for a spirit to make your own. There was a variety of wines but not the best to be honest. Also i don't think you need to buy any of the MSC experiences if you buy a separate drinks package as they don't really offer anything over and above. Ports All of the ports were excellent and we did this cruise because of the itinerary, we were a little disappointed with Guadeloupe and just visited the local town. At all the stops we were able to just get off the ship and find a taxi to a local beach, most days the taxi's were around $8 per person and at most of the beaches a sun chair was $10 and umbrella $15. If you do some research before you go then i don't think you would really need to do any of the ship tours. Overall, it was a nice cruise, a good itinerary, good service and a nice ship but nothing particularity memorable. I have cruised with several other cruise lines previously including MSC and Royal; Caribbean and if i had the choice of a cruise with a similar itinerary and price then i would choose NCL simply because of the flexible dining and the simplicity of the drinks package offered but i don't think you will be disappointed with MSC. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose the MSC Divine for itinerary and price. We had a Fanstaisca class balcony cabin #12121 it had a good amount of space. The buffet we ate breakfast and lunch there, there where many selections and food for different ethnic ... Read More
We chose the MSC Divine for itinerary and price. We had a Fanstaisca class balcony cabin #12121 it had a good amount of space. The buffet we ate breakfast and lunch there, there where many selections and food for different ethnic groups. We ate dinner in the main dinning room we had excellent service. The food was average people who had prime beef said it was excellent, the choices where limited compared to other cruise lines. We had a table of 6 who we cruised with. If we were by ourselves it would have be hard to speak to the other people since about half of the people were from non USA Everyone was polite and respectful. We had the classic drink package and had no problems ordering drinks and frozen cocktails and had free gelato with the package along with speciality coffees The entertainment was very good we went to all the shows. The music around the ship and in the pool area was not that good not like other cruise lines. They did not have a stage band with brass instruments first time I have been on a cruise ship without that type of instrumentation. The violinist and piano were excellent but they had them playing sometimes in a nosily area. We took the ship excursion tour of Tortola is was very good, We took a shuttle in St Kitts to Reggae beach a very enjoyable day. We took the ship excursion in Guadeloupe to the Botanical Gardens it was a great place to visit and walk around, we them went to a restore for swimming very nice, it was a club med before changing owners. Overall it was a great cruise. Read Less
Sail Date: January 2019
After over a decade of cruising, we decided to try MSC Divina. Very disorganized crew. Late embarkation and disembarktion with no explanation. Lines for linking credit card to sea pass on ship. Only one customer service desk open. Bar ... Read More
After over a decade of cruising, we decided to try MSC Divina. Very disorganized crew. Late embarkation and disembarktion with no explanation. Lines for linking credit card to sea pass on ship. Only one customer service desk open. Bar service slow, rude staff, unless of course you are willing to tip an additional few dollars above the 15% already charged per drink. Those customers were catered to. Poor food selection, slow service from wait staff. Horrible problem with pushing and shoving of guests on this cruise, mostly from Europeans which was the overall consensus from most US and even some UK guests. Eataly steak house has no atmosphere and is nothing more than a pizza parlor with plastic chairs. Dining staff difficult to deal with to change dining time. Required multiple requests and standing in lines. MSC crushed a hard side suitcase with no responsibility taken by staff. Will not sail MSC again. Read Less
1 Helpful Vote
Sail Date: January 2019
This was out third time on the Divina and we had another wonderful cruise. We had an interior cabin on deck 12 which had adequate storage and space. Our room steward was excellent and we had service two times a day. The food at both the ... Read More
This was out third time on the Divina and we had another wonderful cruise. We had an interior cabin on deck 12 which had adequate storage and space. Our room steward was excellent and we had service two times a day. The food at both the buffet and dining room was excellent, no complaints. I would suggest though that the desserts are not as tasty as they look. The various venues on the ship were well populated and the various music offerings were great. Dance classes were offered throughout the day which was really nice for us. We had the "drinks on us" package for the first time and have no complaints, would book that again if it was available, in the past we had the '12 coupon deal.' The Cruise Critic gathering is not to be missed, the Divina goes above and beyond for this event. Great cruise for us, would cruise on the Divina again. Read Less
Sail Date: January 2019
We were drawn to book this cruise due to cruise ports that were new to us and that it included drinks! Previous cruises have been with Royal Carribean, Celebrity and NCL. It was great value! We thought the cruise cabins were good. ... Read More
We were drawn to book this cruise due to cruise ports that were new to us and that it included drinks! Previous cruises have been with Royal Carribean, Celebrity and NCL. It was great value! We thought the cruise cabins were good. Bathrooms clean. Helpful room attendant. New towels daily. Dinner in the main dining room was ok. Food was not great but there was always something you could eat. It was comparable to NCL. Steak was served with large chunks of fat still attached, shrimp pasta had 2 small shrimp and shrimp cocktail were 4 tiny shrimp that looked like it was freezer burnt. Buffet was good. Excellent variety of food for all cultures. Pizza was amazing! The staff was quick to clear dishes. Gelato and coffee were amazing! Bar service- in all bars including the pool were poor and not the fault of the bar tenders. MSC did not staff the bars according to demand. The staff tried their best to serve everyone in a timely fashion but unfortunately they did not have enough man power! They had some really good drink options outside of the standard menu. Pool chair hogs- happens everywhere but nothing was really done to prevent it but it could be related to the understaffing problems. Night shows- entertaining but very different from other cruise ships. Had a little bit of everything in every show. They have to accommodate their shows for many different languages. Read Less
1 Helpful Vote
Sail Date: January 2019
The food was so salty i was swollen the entire trip and thats with a special no salt diet! Food in specialty restaurant was amazing.Had to change our table after 3rd nite due to view of waiters stationNew table was amazing rt at the ... Read More
The food was so salty i was swollen the entire trip and thats with a special no salt diet! Food in specialty restaurant was amazing.Had to change our table after 3rd nite due to view of waiters stationNew table was amazing rt at the botton of staircase. Svc was slow for us never figure out how everyone got there after us but somehow left dinning room before us and we had put our dinner selection in the nite before.. for the no salt which was loaded with msg anyhow which was worse. Overall the entertainment was totally amazing and got to meet the cast at white nite which made my nite cuz they were great.. the male singers especially. Had a great time!!! Would do it again! Devina is warm ship Seaside a lil cold. I prefer the Devina but most likely will do both again lol live in florida its easy to jump on Read Less
MSC Divina Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

Find a MSC Divina Cruise

Email me when prices drop