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549 MSC Cruises MSC Divina Cruise Reviews

Wow, wow, wow! We had a great experience! Will definitely cruise with MSC from now on. Some background - we are early 50's, had a balcony cabin, the Bella experience (we don't drink & bought the non-alcoholic drink ... Read More
Wow, wow, wow! We had a great experience! Will definitely cruise with MSC from now on. Some background - we are early 50's, had a balcony cabin, the Bella experience (we don't drink & bought the non-alcoholic drink tickets & the water tickets - very happy with that), and traveled with a scooter & CPAP machine. I have to admit that before the trip I read some negative reviews, and was on the lookout for those issues....we never encountered any of them, in fact, quite the opposite. Embarkation was a breeze - there were a lot of people, but the lines kept moving. Stopped at our cabin, then to the buffet for a bite to eat. Friendly, helpful crew everywhere. Breakfast - buffet was great - also ate in the Black Crab one morning with another couple we met onboard. Lunch - buffet everyday - MUST EAT THE PIZZA!, it was delicious, many varieties, plain, pepperoni, mushroom, 4 cheese, Hawaiian, etc., even hot dogs one time, lol. Dinner - we had the 1st sitting @ the MDR, didn't bother with any Specialty restaurants as the MDR had a good variety of choices. Desserts were good! We were treated well by our waiters, and we looked forward to seeing our dinner table mates every evening...more new friends made onboard! Entertainment - always a lounge/bar to relax in, or a pool to hang out at. I liked getting coffee drinks @ Café Italia. The shows were great, see as many as you can. The entertainment staff were always doing games, contests, and odd funny things, very enjoyable. Andre, the cruise director was everywhere, was always fun, in his morning show, when on stage, even at the Cruise Critic Gathering. And the Captain was very personable, we saw him many times, spoke with him a few times. Even saw him help someone get to their table when they were obviously trying to carry too much, when he passed through the buffet. We didn't go on any formal shore excursions, we did explore the shops in St. Martin & Nassau- we had the scooter with us. Bring water with you - stay hydrated! Don't forget a hat! Things we brought that were useful: magnetic refrigerator clips to keep the daily paperwork hung up in the cabin. Clips to hold our towel in place on the lounges. Insulated mugs that we filled at the buffet to have all day. A power strip to handle the CPAP, Scooter, and our chargers. Tight squeeze getting it in the cabin past the bed to couch - it took up too much space so we left the scooter in the hall when it wasn't charging. Only 2 outlets at the desk/vanity - that's all we found. The outlet in the bathroom is for a shaver. The hairdryer is held in the desk drawer & can only be used at the desk/vanity mirror. Lighting was fine for doing makeup in both the bathroom & at the desk/vanity. I did bring small magnifying mirror because I always use one for makeup. Plenty of hot water, and good water pressure. I liked the body wash & shampoo that was provided in the dispenser, and used my own conditioner. No iron available - but you can request pressing service for a fee. Theme nights were fun, we dressed up for the 60s-70s-80s night & the white night. There are 2 formal nights. Don't wait til the last night of the cruise to buy your photos - the lines were crazy - and the pix prices were not bad at all! So happy we found MSC! Read Less
Sail Date June 2017
My wife and I took our first cruise with MSC aboard the MSC Divina in Royal Suite 16008 from June 24th – Jul 1, 2017 and had a spectacular time! This review comes from the perspective of being a non-smoking couple who enjoys a good ... Read More
My wife and I took our first cruise with MSC aboard the MSC Divina in Royal Suite 16008 from June 24th – Jul 1, 2017 and had a spectacular time! This review comes from the perspective of being a non-smoking couple who enjoys a good single-malt scotch, Caribbean vacation focused on total relaxation with and a little gambling thrown in. We are Gen-Xers sailing with two teenage daughters (ages 19 & 17) who love cruising, exploring new ports, eating great food, and relaxing in the summer heat on our vacations. Background - We have previously sailed with Disney and Royal Caribbean. We chose MSC for this cruise because we like to try different things for our summer vacations and MSC offered a very competitive price for their Yacht Club experience that is unmatched in the American market at present. It was a summer cruise, of course, and a ship full of kids was to be expected which is not a problem for us because we have three of our own and have cruised with Disney several times. Our 7-night cruise in the Royal Suite set us back $6,800 which was a great bargain, considering the Royal Suite aboard the Disney Fantasy for a 7-night cruise will cost you over $30,000 during the summer months! That price included a 10% military discount, which many cruise lines do not offer, particularly for their top-shelf suites. We flew from Washington D.C. to Miami aboard American Airlines a day prior to embarkation for $1300 for the (4) of us. We rented a Dodge Caravan at the airport for one day at a cost of $58 from Hertz. I am a Hertz Gold Member (no pun intended) and paid for the rental when I booked the reservation back in January, which resulted in a significantly lower price. Our flight arrived at 11:15 AM leaving us with the entire day to grab some lunch and explore Miami a little bit before checking into our hotel. We spent the night at the Conrad Miami in a bay view suite that kind of set the stage for the Royal Suite. I also got a military discount on the 2-bedroom executive level suite which cost us $400 for a one night stay. The Conrad charges $35 a day to park the rental car, however the hotel concierge has an established relationship with Hertz so, what I did was to make sure we did all our running around town before checking into the hotel so that when we arrived I simply checked in the rental at the same time we arrived at the hotel negating the need to pay for parking. The Concierge rep checked in my vehicle, took the keys, and arranged for a Hertz rep to pick-up the vehicle from the hotel. The Conrad is a fabulous hotel with all the amenities one would expect from a 4-star hotel. It’s not quite the Ritz-Carlton, but almost. The mattresses were comfortable, they offer a pillow menu to choose from; there’s a spa on the property; a bar (on the 24th floor) with happy hour every day 4PM to 7PM; a beautiful roof-top pool area; the whole 9-yards. So my wife and I went to happy hour, while our daughters parked themselves poolside for the evening. It was a great way to start our vacation. The next morning we were up, had a little breakfast at the hotel, re-packed the suitcase, attached our MSC luggage tags to our bags and headed downstairs to link up with our ride to the port. I reserved a ride for us with QLS Transportation, a private shuttle at a cost $90 (including the tip) for the (4) of us. He dropped us off right at the Yacht Club carpet where the butler and other staff grabbed our luggage and checked our cruise documents and whisked us aboard the Divina for some champagne and hors d'oeuvres. Check-In: The check-in process for Yacht Club passengers is smooth and considerably less painless than for other passengers. When we arrived at the port facility, an MSC shoreside “butler” escorted my family and I, along several other Yacht Club passengers through security and up to the “Boarding Lounge” (as the sign over the door read) where we had access to an open bar serving champagne, wine, and other spirits and non-alcoholic beverages. We were invited to take a seat while we waited for our cruise documents to be processed and our cruise cards to be printed. Once that was completed, we were escorted onto the ship where another butler took us up to the Top Sail Lounge where we met our butler, who soon took us up to our quarters for the week aboard the Divina. The Royal Suite itself was decorated in rich woods, plush drapes, and linens, but was considerably smaller than a similar cabin aboard the Disney Dream or RCL Allure of the Seas. I think since the ship was designed in Europe, it was not constructed with the amount of space Americans have come to enjoy. It looks like MSC will correct this with the coming of the MSC Seaside which features a Royal Suite of truly magnificent proportions. Our suite on the Divina, although built to sleep a family of (4), I wouldn’t put our two teenage daughters on that sleeper sofa again – which was rather small for 19 and 17 year old young women. If you have two small children, under the age of 12 – no problem! Yacht Club (YC): MSC has done something really special with their YC; the suites and public spaces throughout the “ship within a ship” are top notch and are the perfect spots to relax on the waves of the Caribbean. While the rest of the ship is bustling with entertainment and activity to which YC passengers are able to enjoy, having the Top Sail lounge available to come back to at any time was absolutely priceless. With our cruise taking place in the last week of June, we were sailing with a full passenger manifest. And I think everyone who was not in the YC was at the pool everyday – IT WAS PACKED! But, the YC pool area was tranquil and serene with two hot tubs available and a salt water pool available for YC passengers to enjoy. My wife and I are both Trekkies, and the Top Sail Lounge was our very own “Ten Forward” lounge from Captain Picard’s USS Enterprise (NCC 1701-D). It was perched atop deck 16 forward and offered the perfect vantage point to enjoy a Miami Vice frozen drink, or a cup of the best chocolate mousse I’ve ever tasted. We ate every meal at the YC Le Muse restaurant located on deck 15 aft. I didn’t mind the walk to the rear of the ship from the YC main area of the ship because it gave me an opportunity to see parts of the ship I probably would not have seen had it been positioned forward – as it will be on the Seaside. Any and everything was available for breakfast; lunch usually included burgers, Philly cheesesteak sandwiches, or an assortment of lighter lunch options. And dinner was usually a three or four course meal with steak or chicken (always on the menu) to lobster tails, swordfish, and other options – all prepared very well for my tastes. Although the steaks could have been seasoned with a little more salt; but to each his own. Read Less
Sail Date June 2017
I just came home from a wonderful vacation on the MSC Divina. I can't speak highly enough of the entire cruise, especially the wait staff and the entertainment staff. I have to admit after reading other reviews on this ship I was ... Read More
I just came home from a wonderful vacation on the MSC Divina. I can't speak highly enough of the entire cruise, especially the wait staff and the entertainment staff. I have to admit after reading other reviews on this ship I was a little concerned about the helpfulness of the cruise employees. How wrong they all were!!! Either the management staff took to heart the complaints and had the employees step up their game or the other reviews were written with incredibly unreachable standards. I'll start with the wait staff. From the room steward to the house cleaner, the bar attendant to the restaurant staff, the entertainment team to guest services, I was always acknowledged with a smile and greeting. The staff went out of their way to be helpful in all areas of the ship. We had two young children and if one happened to be upset or crying before I knew it there was a crew member attempting to distract him so he would forget what was making him upset and smile or laugh. Just a word about our dinner wait staff. We had Claro as waiter. He was wonderful with our very large table. Every night he either had a joke to tell, a magic trick to show, or a riddle to entertain the group. The cruise line accommodated our large group of 12 by seating us in two tables of six right beside each other. The cabins were clean with fresh towels and pool towels daily. Unfortunately none of the four cabins in our group had wash clothes so I don't know what was up with that. (That's super low on my list of things I care about though) The ship was very clean. Even the public bathroom were spotless. But when it comes to bathrooms you will be better served just going back to your room. The public facilities are few and far between, very hard to find, and small once you do find them...but clean!! The entertainment was top notch. Unbelievable shows night after night with acrobats, dancing, and singing. It was the best!! They had fun activities during the day poolside with games and dancing, plus nighttime trivia and parties. A lot of the lounges had great singers and instrumentalists every night. I had a great time night and day. Quick show review. My recommendation is to skip the Queen tribute. It was totally depressing. If you want to take kids I have some tips. Don't be afraid of attending the Witches of Paris show. Nothing scary about it. It is a little risque at the end if anyone's sensitive. The pirate show IS a little scary at first, but there is enough going on that a child soon forgets about the scary make up. It really was my favorite. The Michael Jackson show was awesome. Don't miss that one. I visited the excursion desk four times. They were mostly helpful. The guest services were helpful, too. I did see a little language barrier here so I'm sure that was hard for the people involved. The desk had it's fair share of people cutting in line. My recommendation here is to go at 7 in the morning before breakfast. Finally I loved the international feel. I haven't been to to many foreign places so I loved how everyone interacted. I felt enriched. I will try to make another MSC Cruise. It was awesome. I wish I was starting my vacation again. Read Less
Sail Date June 2017
We have cruised with MSC before on the Sinfonia in 2014. Embarkation on The Divina went smoothly even though it took an hour, at least the terminal in Miami was air-conditioned. We would have gladly paid a bit extra for a priority ... Read More
We have cruised with MSC before on the Sinfonia in 2014. Embarkation on The Divina went smoothly even though it took an hour, at least the terminal in Miami was air-conditioned. We would have gladly paid a bit extra for a priority boarding, as we had done on the Sinfonia. Perhaps something they could consider in the future? The ship was clean, well run, and we saw the Captain on more than one occasion just chatting to guests. Our cabin attendant was brilliant! We had hardly left the cabin and it was tidied up, all towels replaced and bed made up or turned down. (pyjamas arranged and displayed in a pattern) Our cabin was considerably larger than we had before (inside cabin 10244) and even had place for an occasional chair and coffee table which was a unexpected bonus. For meals we requested that we be seated with my sister and brother-in-law, who had been placed at another table, and this was easily arranged by seeing the Maître d'hôtel. We had very good service from our waiters at the Black Crab and after day 2 they even remembered what we all drank with our dinner. The food was infinitely superior to that which we had on the Sinfonia. The steak was actually cooked and presented as requested(medium), which was a no mean feat, considering the number of meals they churned out daily. Entertainment was also good. Each show had brilliant costumes & makeup. The Michael Jackson show was absolutely super! The daily activities were diverse but were basically repeated the next day with a slight variation. We did feel that the Trivia could have lasted a little longer than 15-20 min, and a little more world-wide general knowledge applied. We found it to be catering mostly for American audiences. However in their defense the last one we did was a little more general and less "American". Sea days were the worst when it came to eating at the buffet (aka battle stations). Too many people - too few manners. Off peak meal times were best and food was replenished regularly. We enjoyed breakfast in bed instead of battling the crowds. Embarking and disembarking at the ports was easy and quick. Our shore excursions were fabulous with the exception of the Nassau 360 tour of the city. Our tour guide thought he was a comedian (not funny at all - had to sift through his drivel) and if you were seated on the right side of the bus it was the wrong side to be on. I saw nothing! We did not stop long enough to identify the building or the steps he was talking about, let alone take a meaningful photo. We were then dropped of at the meeting point about an hour early. Total waste of money!! However the 2nd part to that excursion was brilliant and we enjoyed some fabulous beach time at Balmoral Island, even though you could only swim in about 2 foot of water because it had been roped off presumably for our "safety". Loungers & umbrellas were plentiful. Bobsled & Dunn's Falls in Jamaica both brilliant, Reef & wreck snorkel in Cayman was fantastic despite bad weather which made for a wreck location change and Fury Catamaran in Cozumel was also good but having to snorkel so close together was tricky. We really enjoyed the adult only section at the aft of the ship even though it was mostly for smokers and half a dozen children were seen there daily. Bar tenders could smile a little more (I know they were busy, but it costs nothing to smile) We would definitely cruise again, but not on such a big ship. We are now looking for something much smaller. MSC is great value for money especially if you are a cash strapped "SAFFA".;-) Read Less
Sail Date June 2017
From the top down, the staff strive to provide an exceptional experience. This was my fifth cruise, first with MSC. The ship was beautiful, cabins more spacious and better designed (storage capacity, etc.) than my memory of other ships. ... Read More
From the top down, the staff strive to provide an exceptional experience. This was my fifth cruise, first with MSC. The ship was beautiful, cabins more spacious and better designed (storage capacity, etc.) than my memory of other ships. Disembarkation at each port was handled very smoothly and efficiently. The food didn't knock my socks off but service was always prompt and friendly. I liked their focus on environmental sustainability. There was much mention of MSC as a family-owned business that is a relative newcomer to the industry and has plans for substantial expansion, and more respect/appreciation for their team members' contributions than other lines seem to have. The captain and senior staff were very engaged and available to passengers. As other reviewers have said, MSC's desire to please and provide an outstanding customer experience is front and center at all times. Cons: kids programming was not top notch. The kids program was closed from noon to 2:30 and 4:30-6 pm on each sea day, which was inconvenient. Arts & crafts sessions were remarkably underwhelming. Entertainment options were not very appealing to my family - huge focus on music to the exclusion of other offerings. Zero enrichment. Embarkation/check-in line was so, so slow -- it would have been great to have some kind of "take a number" system where people could sit and wait instead of standing for 1.5+ hours. Read Less
Sail Date June 2017
We recently returned from a week on the MSC Divina to the Western Caribbean; Jamaica, Cayman Islands, Cozumel and Bahamas. I have several helpful tips for anyone who will be traveling on the MSC Divina. We had the Fantastica pkg which ... Read More
We recently returned from a week on the MSC Divina to the Western Caribbean; Jamaica, Cayman Islands, Cozumel and Bahamas. I have several helpful tips for anyone who will be traveling on the MSC Divina. We had the Fantastica pkg which included 12 drink vouchers per person. We do not drink alcohol, but we were able use our drink vouchers for virgin drinks. I asked our waiter at dinner about the options for virgin drinks. The one I really enjoyed he called Mango Sunrise. I never saw it listed on the drink menu that I came across later at one of the bars. That drink menu did list other options for virgin drinks. You can also use your drink voucher for gelatos. You can get those on deck 14 or deck 7. There is no charge for water at all meals, even in the dining room. At breakfast there is no charge for milk and juice. In the buffet, there is no charge for lemonade and flavored water from beverage dispenser. The water on the ship tasted normal to me. We brought water bottles and would get ice water from the beverage dispenser. There are professional photographers all around the ship in the evenings, especially on Gala nights. They take wonderful pictures. You might consider thinking ahead on what you want to coordinate to wear in your party, in case you really like the pictures. There is no charge for the photos to be taken. They display the photos the next night in the photo area. You do not need to purchase them if you don’t want them. You are not allowed to take food off the ship at the following ports: Jamaica, Cozumel and Bahamas. You can take food off the ship at Cayman Islands. We went to the buffet the evening before Cayman Islands, and made some sandwiches, took fruit, etc, and put it in our refrigerator in the room. We took our lunch with us that day to save money. One of the presentations you can attend on the ship is the shopping one. Julie was the name of the shopping advisor. She had items to give away at her presentation, but she normally threw them out to the audience to the first and second row. So sit in the front row if you can. She would throw out Del Sol items such as t-shirts, polish, and hair bows. On Saturday morning when you disembark, you are assigned a time and meeting place to leave where they will check your cruise card and ID. We were off the ship by 9 am. We had to wait awhile for our luggage. By the time we had our luggage and had gone through custom’s it was 9:55 am. There are no self-service laundry facilities on the ship. If you do not want to pay for laundry, but need clothing washed, you might bring a little laundry soap to wash in the bathroom sink. All of the walls and ceiling in the rooms are metal. You can purchase metal hooks at Walmart. They are great for hanging damp swim suits, hats, lanyards, etc. We are tall so we hung ours from the ceiling. There is a retractable clothesline in the shower. It helps if you bring clothespins to hang wet items. When you embark on the ship, it may take awhile to receive your luggage. You might want to pack your swimsuit and any items you want for the afternoon in your carryon. MSC will charge tips to your credit card on the last day. They will leave a receipt for you in your door the last morning. You don’t want to miss the nightly entertainment in the Pantheon Theater. It is spectacular! They have very talented singers, dancers, acrobats, and costumes. The theater was not crowded, we normally just walked in right as they were starting and got wonderful seats. Although the last night, they do a Michael Jackson tribute, which is amazing! The theater was more crowded that last night, so we got there early. The buffet on the 14th floor can be crazy and crowded. At times, we had to walk around awhile to find a table. We would have part of us sit at the table, while some went to get food and then switch places. I did not care for that because we were not eating together, but in shifts. I preferred to go to one of the dining rooms for breakfast or lunch. You did have to wait to be waited on, but at least we could relax and visit, and eat together. We always ate our dinner in the Black Crab dining room at our assigned time and table. Here is a list of suggested items to bring: Insulated lunch bag with freezer pack Ziplock bags Water bottles Metal hooks Clothespins Laundry soap Over the door shoe holder to hang on bathroom door to put items in Extra hangars Lanyards with plastic sleeves or luggage tags to carry cruise card Garbage bag to bring home swimsuits that are not dry Read Less
Sail Date June 2017
We wanted to go on a relaxing cruise, since have already been to the ports several times. We did not realize that children sail free...which means you DO NOT find room to sit by the pools most of the time. We did take advantage of using ... Read More
We wanted to go on a relaxing cruise, since have already been to the ports several times. We did not realize that children sail free...which means you DO NOT find room to sit by the pools most of the time. We did take advantage of using the pools and jacuzzi's when we were at port. This ship does have a kids program, which is great for parents with small children. I would guess for the summer, it will be worth going on cruise lines that have more senior citizens. The crew generally were extremely friendly. The food at the dining rooms was good. The ship was full, which means over 4,000 guests, so it made it hectic to try to eat at the buffet. The shows in the Pantheon Theatre were different, but they were very good. We were happy with our room 11132. It was definitely a pleasure you do not have the crew haunting you if you want a drink. The photographers did not get annoying.. Would I go on this ship again? Yes, if there is a cruise without free children aboard. Read Less
Sail Date June 2017
My family and I had an awesome experience on the MSC Divina! What did I love...everything from the dining experience to the shows to the rooms. We traveled to Ocho Rios, Jamaica (not the best port but not MSC's fault), to ... Read More
My family and I had an awesome experience on the MSC Divina! What did I love...everything from the dining experience to the shows to the rooms. We traveled to Ocho Rios, Jamaica (not the best port but not MSC's fault), to Georgetown, Cayman Islands (really enjoyed the snorkeling and Stingray City), to Cozemel (Deluxe Beach was perfect) and then on to Nassau where we took a bus tour. Our room attendant, Julius was very pleasant and accommodating. Our dining server, Argie took very good care of us and felt like part of our family by the time we left. The ent3rtainment was top notch! The Michael Jackson show on the last night of our cruise left me in tears! The ship was immaculate! I would not think twice about cruising with MSC again. I'm looking forward to the new ships coming out in the next year or two! Read Less
Sail Date June 2017
We have sailed with the majority of the major lines - RCCL, Celebrity, Holland, NCL and Disney since 1997 and this was one of the nicest cruises we have experienced in years. The Divina staff, crew and officers exuded a quiet calm and ... Read More
We have sailed with the majority of the major lines - RCCL, Celebrity, Holland, NCL and Disney since 1997 and this was one of the nicest cruises we have experienced in years. The Divina staff, crew and officers exuded a quiet calm and created a relaxing, friendly atmosphere from the moment we embarked the ship. No BINGO announcements, inch of gold and T shirt sales or decks cluttered with tacky $10 sale items. Instead, we encountered a gorgeous, elegant ship with professional and friendly staff. Everything about the MSC experience seemed to be focused on the guest experience rather than on revenue generation, from the variety of the entertainment to the high quality of the food. A couple of comments about embarkation - we were initially a bit apprehensive about the credit card activation and onboard drink voucher system based on past reviews. Credit card activation at the kiosks took all of 30 seconds. And contrary to other reviews, guests have up to 48 hours to activate their account as they are given an on board credit upon embarking. There is NO reason to rush to a kiosk when boarding -- explore the ship, have a drink or lunch and enjoy your vacation. Kiosks are plentiful and you can activate your account at your leisure. We picked up our drink vouchers at the casino bar upon boarding which also took us less than 1 minute. The process was extremely well organized by Deck number - we got in the line for Deck 12, showed our cabin key and received out vouchers - it was that easy. Our Cabin -- Our balcony cabin Fantastica 12227 while small, was clean and well appointed with just enough space to be comfortable for a 7 day cruise. The ingenious design of the shower door made all the difference to a cruise ship bathroom -- there was actually room to maneuver! Our cabin stewards Marta and Marvic took great care of us throughout the cruise, so much so that we never missed the towel animals, LOL. Room service delivery was prompt and accurate each day -- do yourself a favor and upgrade to the breakfast muffin for a $3 charge. You will be glad you did! A special shout out to Kevon from Jamaica who delivered our breakfast several times - charming and professional, a wonderful representative for MSC! Dining -- We were originally assigned to the Black Crab Restaurant in a table for two. Upon arriving that evening our table was located directly at the main door. We asked if we could be reassigned and were assisted by Eduardo who brought our new table number to us during our meal. We were reassigned to the Villa Rosa dining room where we had lovely service by Romeo and Marcus. We bumped into Eduardo several times during the cruise, and each time he made a point to ask how our cruise was going and if there was anything he could do to assist. No idea why/how he remembered us amongst the 4300 guests. Amazing! Food in the main dining room had plenty of variety each night along with an "everyday" menu featuring steak, chicken and pasta for those that did not find something on the daily menu. Overall the food in the MDR was good and we enjoyed our meals. Lunch in the MDR on sea days is worth a try instead of the buffet - calamari was superb, minestrone soup scrumptious, and the lasagna to die for. There are plenty of healthy options on the MSC menus but you have to try the pizza, pasta, pastries (pan au chocolate, eclairs and cannolis) and breads. They are the best we have had at sea and are enough to bring us back again. Bars - We had no issue using the drink vouchers included in the Fantastica package in any of the bars, lounges, or restaurants. The vouchers covered most drinks in the 'non' premium category and it was quite a long list. We found the drink prices overall to be less expensive than on other cruise lines. Our typical total was @$15 for two drinks while on other lines we have found it to be closer to $20 for two glasses of wine or cocktails. Our only comment for improvement in this area would be to increase the number of bartenders in the lounges. While the bar staff took our orders promptly, it took 15 minutes on 2 different occasions in 2 different lounges to receive our drinks because there was only one bartender on duty to make the drinks. Specialty restaurants - We had the pleasure of trying both Eataly and Galaxy specialty dining with the vouchers we received as part of the Loyalty match program. Both of them were fantastic!! Galaxy was elegant and subdued, with gourmet food options like diver scallops, clams, homemade pasta and rack of lamb. Portions were large and of very high quality. Jose from Honduras provided wonderful, unobtrusive service with a smile. Eataly, the Italian Steakhouse was also delicious. Pasquale, the Maitre'd was helpful and had such a lovely personality - the epitome of Italian graciousness and charm. The Eataly menu allows you to order an appetizer or pasta, followed by a meat and dessert. Hint - the pasta and meat portions are HUGE so plan ahead and wear stretchy pants! Our pasta and steaks were cooked perfectly and service was attentive. Both dining experiences took about 2 hours so plan accordingly if you want to go to the show either before or after. Entertainment - MSC had live entertainment in every lounge starting at 5:15 in the evening through late. This provided lots of variety with the added bonus of spreading 4300 guests throughout the ship so that it never felt crowded. Piano, guitar duo, violin and piano duo, steel drums - there was something for everyone each evening in the lounges. The theater shows were some of the best we have ever seen at sea - BRAVO! The cast included an opera tenor and soprano, professional acrobats, adage dancers, ballroom dancers and latin dancers along with singers and dancers making for incredibly unique productions, unlike the standard offerings on other lines. An added bonus was a performance of La Traviatta on the last sea day - who knew Opera at sea could be so beautiful? Lastly, I'd like to recognize Captain Marco Massa and Hotel Director Antonio Castellano. They were both very visible throughout our cruise, chatting with guests and checking in on operations. They always greeted us with a smile and stopped to inquire how the cruise was going. Together they created a warm and welcoming atmosphere aboard the MSC Divina. She is a very special ship and we cannot wait to return. Read Less
Sail Date May 2017
Their Status match Loyalty program is great. The ship is beautiful not a bit of rust anywhere. The best shows we've ever seen and we have a 1000+ nights at sea. Service was excellent. Food very good. The high speed Internet was very ... Read More
Their Status match Loyalty program is great. The ship is beautiful not a bit of rust anywhere. The best shows we've ever seen and we have a 1000+ nights at sea. Service was excellent. Food very good. The high speed Internet was very reasonable at $89 for the entire cruise. Very smooth sailing. Each of us were given Champagne, fruit tray, chocolate covered strawberries, a specialty dining experience, invited to 2 cocktail parties , received an MSC nap sack, and a free 5X7 photo. Casino is extremely clean. No cigarette smoke to chase you away. There were plenty of lounge chairs. The crew could not do enough for us. The Captain was extremely friendly and was very visible. Received 2 free drink coupon books with the Fantastica experience. I highly recommend this line as we booked two more MSC cruises onboard one a 25 day Grand Voyage on MSC Sinfonia. One more thing the Divina had a Cruise Critic Party with an open bar and hors d'oeuvres. Read Less
Sail Date May 2017
Loved the boat from start to finish. Travelled from England for my birthday and had a few reservations about the size and amount of people on board but all was great. The Embarkation was the smoothest I have had and the Disembarking was ... Read More
Loved the boat from start to finish. Travelled from England for my birthday and had a few reservations about the size and amount of people on board but all was great. The Embarkation was the smoothest I have had and the Disembarking was the same. The boat is immaculate everywhere the toilets on all the decks are cleaned all the time when you look at the amount of people who use them everyday to stay so clean well done. The bars Shows and entertainment is the best and we had the all inclusive package with all top price drinks and lots of different bottles of lagers beers and wines.Our balcony cabin was good and kept really clean. Food was good in the Villa Rosa special thanks to Jay and Mervin for extra special service the Sports Bar staff Ivy and Paul for that extra service even made my birthday special. A little observation made by all 4 of us who travelled was the entertainment team a guy named carlos was asked by my husband twice for a request for my birthday and was totally ignored. Then the same in the night club by the guy who continually plays salsa music all night who has no regard for any other music. We had Tshirts on all day with Happy 60th ballons and banners but not one member of staff wished me Happy Birthday. We thought maybe it was because we where English. But this aside we had an amazing time and would travel with MSC again Read Less
Sail Date May 2017
We have been on numerous cruises with Royal and with Carnival. I give you this background information to give you as a reader the proper perspective of my opinion. We have never given a bad review of any cruise. We feel the value of a ... Read More
We have been on numerous cruises with Royal and with Carnival. I give you this background information to give you as a reader the proper perspective of my opinion. We have never given a bad review of any cruise. We feel the value of a cruising vacation is the best way to spend one's holiday funds. I so love the Wow we receive from RoyalCaribbean. I always have Fun when we choose Carnival Cruises. I first chose MSC from the idea of trying a different cruise line. We originally booked a balcony room. After reading reviews about the MSC Yacht Club, I chose to spend a few extra dollars to experience the "cruise within a cruise" concept. I was aware that many of the cruisers that choose MSC were not primarily using English as their primary language. I was not really aware of how MSC would handle all the diversity gathered on one boat. I am going to try to divide my thoughts into 5 parts. MSC YACHT CLUB embarkation I have to start my cruise experience evaluation from the perspective of choosing the MSC Yacht club. First, we found the white Yacht club tent outside by the curb. We were greeted by the outside Bulter/Representative and our passports checked with our paperwork. We then waited until a Butler escorted 10 of us past and through the waiting people in the general boarding lines. We went to the security, then to obtain our cruise cards and then to the Yacht Club reception room. We were given some Prosecco and cookies. Next, we were escorted onto the ship. The total process took about 20 minutes. Totally Awesome!!! MSC Yacht Club Experience We first gathered in the Top Sail lounge upon arrival and we greeted with an awesome forward view from the ship, a special small buffet area, open bar, butlers, and large and quiet gathering area. This was always a great place to go anytime for a quiet time. In the mornings you can get great coffe and great drinks in the evening with entertainment to boot. There is a dedicated concierge desk for all your concerns and a place to get educated ship information. The balcony suite was more than enough for us. It has a granite bathroom, a small walk-in closet, small balcony, and loaded with many amenities. I was able to choose my own type of pillow and what I wanted to be in my mini fridge. There was always fresh fruit in my room with nightly treats on our bed. We mostly ate breakfast at the top deck pool area. This area also has a dedicated pool, two hot tubs, another bar and buffet and more than enough places to sit and lounge around. Because of the exclusiveness of this area, it is never crowded and it is quiet. The butler service is always there and their goals and motives center around making your experience one to be remembered. There were successful with me. MSC Divina This ship was designed to be very ornate and decorated. I have not seen a ship that chose to place decorations and statues and paintings in each and every niche of space in all the public areas. I believe there is about 15 bar / coffee / lounge areas on the ship. The stairs in the lobby are famous in pictures because there are made from Swarovski crystals. The lighting throughout the ship is also impressive. I do not believe other cruise lines have gone this far to make a ship so beautiful. MSC Entertainment The shows were fine. I believe I went to four of them. As others have posted, there is usually some singing, some dancing, some acrobatic display at each of the shows I saw. Some were in English and some were not. Maybe I'm crazy, but I think dancing shows are not confined to any language. So if they are dancing who cares what language they are using. For me, it lacked the Wow of RCI, but I wasn't sailing with RCI. Everyone was great at their particular talent. The shows were fine. The Yacht club had mostly musical players in the Top Sail lounge. MSC Tidbits When we ventured outside of the Yacht Club area we found the ship to be very much like any other cruise line except that English was not the primary language spoken. Calumet buffet was more diverse than I have seen with other cruise lines. The crowds were mostly similar to what I have seen on the other 14 cruises we have taken. I traveled on Oasis of the Seas last year and this cruise felt less crowded in my opinion. The Casino was nice and SMOKEFREE!!! Certainly not sitting next to someone blowing cigarette smoke in your face was very welcomed. I have rebooked another cruise with MSC for next year in the Yacht Club. I would say that the Yacht Club is a great way to get the best of cruising in style at a very affordable price. I simply loved the benefits provided by becoming "a member" of the Yacht Club for the week. If you don't enjoy being pampered then I would say don't book Yacht Club, but I will gladly enjoy the chocolates. Read Less
Sail Date May 2017
The professionalism this cruise ship brought to the table made the difference!!!! Over the last 10 years i have been on many cruises and this cruise has got to be one of the best ones my family and i have enjoyed. The embarkation was ... Read More
The professionalism this cruise ship brought to the table made the difference!!!! Over the last 10 years i have been on many cruises and this cruise has got to be one of the best ones my family and i have enjoyed. The embarkation was amazing... Less than an hour versus royal c over an hour. Not only is the ship beautiful, but they are super clean! The rooms were top notch and i took my 6 month old son and that means a lot. The food was very good and at the end of the day lets be honest .... There' not much you can do about breakfast or lunch. Food is food ha! We had the 6pm dining times and they did not disappoint. We had luizo and salvin and they went above and beyond to make sure we enjoyed everything. The buffett was never too crowded ... If it bothers you then just go earlier or later. activities were just like any other cruise and entertainment was really nice. The only downfall and i know it's not the ships fault is the ports. Too many sea days can make or break someones trip depending on the person. Overall if you have children this cruise line is the way to go because they truly understand and go above and beyond to make sure everyone is happy. The price, customer service and professionalism drove me to give this ship 5 stars. Read Less
Sail Date May 2017
Our daughter and two of her friends were looking to book on NCL or MSC on those specific dates. We were considering going with them until daughter suggested otherwise. I had been wanting to cruise "upscale" in a suite and ... Read More
Our daughter and two of her friends were looking to book on NCL or MSC on those specific dates. We were considering going with them until daughter suggested otherwise. I had been wanting to cruise "upscale" in a suite and thought that The Yacht Club was well priced compared to other alternatives. It also allowed us to get together with our daughter when we both finished out cruises. They obviously chose NCL and had a wonderful time. The Deluxe Yacht Club suite seemed only slightly larger than rooms with a veranda with the exception of a huge bathroom with a long deep tub similar to ones in deluxe European hotels. There was also a very nice walk-in closet and additional closed-in shelf storage providing mammoth amounts of storage. The balcony was tiny compared to any other balconies we have seen on other lines ships. The Yacht Club Experience was wonderful and has spoiled us for cruising elsewhere. We filled out the paperwork online, and our Elite Status on Celebrity was converted to the top-level Black on MSC. There were few benefits not already provided in The Yacht Club, but we did receive two complimentary invitations to specialty restaurants and wife and I each received our chocolate ship models. I can't say that the specialty restaurants were better than LeMuse private Yacht Club Restaurant, but the steaks in The Steakhouse were excellent even if we felt that we were eating them in a diner. The dining experience in LeMuse was much more "upscale". The private lounge, One Pool, escorted embarkation avoiding the lines, butler service, concierge service, spa access unlimited beverages at no charge throughout the ship, including the in-room minibar all made "The Experience" memorable. The one thing that would have made it better would have been if the private Yacht Club Restaurant was not in the extreme back of the ship while everything "Yacht Club" was in the extreme front. We are senior citizen retirees living in Florida. We have cruised extensively, mostly in the Caribbean and Mediterranean, and prefer Celebrity. We stayed on the ship at all ports. The food in LeMuse was excellent, but the quantities small (European Style). Entertainment very well done, but there is a limit to what can be done with the same entertainers seven nights in a row. I found the men's rooms to be "interesting". It seems urinals haven't found their way onto MSC ships yet and many public facilities were "one-holers". What was really unique was that many "one-holers" also had 2 (two) sinks (?). Must be some kind of a European thing. We will definitely travel MSC Yacht Club again and are looking forward to the MSC Seaside which will have the private restaurant in the front of the ship with all the other Yacht Club features. Read Less
Sail Date May 2017
Have always wanted to try this ship and did not regret the choice. Here is a real review for real people. Embarkation/Check in: we arrived at 10:45 a.m. and were on the ship by 11:45 a.m. nice touch to have juice and sparkling ... Read More
Have always wanted to try this ship and did not regret the choice. Here is a real review for real people. Embarkation/Check in: we arrived at 10:45 a.m. and were on the ship by 11:45 a.m. nice touch to have juice and sparkling water for guests. The ship: Magnificent. Classy. Clean. Quality materials. Rich finishes and colors. great attention to detail. Superb crystal staircase. Much marble, wood, chrome and glass complemented by rich ruby red carpets. Rooms: Our 3 teenage kids had an interior cabin on 11th floor. The room was perfect for them. For our guaranteed cabin, we had the privilege of being upgraded to a balcony room on the 13th floor. Gorgeous and spacious room. Bathroom very well designed and great attention to detail. Water temp and pressure always A1. Ventilation in bathroom A1. Great feature that shower doors indent inwards for more space. Towels pretty fluffy. A few cons was that the balcony had an overhang (so no sun on balcony), late noise and early noise when deck crew remove and replace chairs for pool on 14th floor, and the cabin had an adjoining door that one could hear pretty much everything going on next door. Unlucky for us, we were next to an older couple who loudly complained about everything under the sun and relished and boasted about how they busted chops at the service desk with the hopes of getting free perks like drink vouchers, chocolate covered strawberries, a better seat in the dining room, etc... Bed extremely comfortable, temp of room well controlled by thermostat. Our cabin cleaner, Ruel, was excellent and polite. Food: You will not go hungry. Great selection. I really appreciated the various vegetables dishes and international food choices. Buffet: Could get very busy at times. We sat at the very back of the ship and always found a seat and less line ups for food. Had prosciutto one night with boconcini Found out on last night there was an omelet station outside on deck of buffet but i never found it. Main dining room assigned to us was Villa Rossa. We chose late dining and sat at a table of five with only our family, which is what we prefer. Service was hot and cold (the waiter and his assistant were kind but made many mistakes/oversights). But we really appreciated the variety of food. Favorites were the lasagna, Indian dish, Pad Thai, fettucini alfredo, and the plethora of appetizers. I am not sure why coffee is not served at end of dinner but we adjusted. Ice cream/Gelato in Piazza del Doge was excellent. Tasty mozzarella sticks at sports bar. Drinks/vouchers: We had the Fantastica cabins so each in our party got 12 complementary vouchers (our teens got non-alcoholic ones and as adults we got the ones that included alcoholic drinks). We picked them up in casino upon embarkation. Drinks were of high quality. No skimping on alcohol. Espressos and Mudlsides are absolute musts to try in Piazza del Doge. Lavazza A1. Tip - If you are a coffee drinker, buy the coffee package before you get on the ship as they do not sell that package on board. Casino: Spent a fun hour in there having a drink and playing slots but came out not winning. ET and activities: in theatre: enjoyed the shows we saw. We really enjoyed the Treasure Island pirate show and Michael Jackson show the most. Bingo: fun 1/2 hour. grand prize was for cruise for two. Bought 4 cards for $40 at casino. 4D/F1 simulator/bowling all-you-can-do pass for us and our kids 13-17 was well worth it. We had to buy two cabin passes at $85 each but we got our money's worth. Talented musicians throughout the ship. Sport court was often occupied so my son didn't quite have a chance to play soccer. My kids are not big fans of teen clubs but they kept themselves busy. Water Slide: salt water, short ride but fun. Pools/whirlpools: i am not a fan of crowds and pool crowds are a reality on most cruise ships, i would think. We did get a spot with 5 loungers up on deck 15 with access to a round whirlpool tub. Getting on/off ship for ports of call: We waited half hour to an hour after the crowds got off and the process was fast and easy. Saint Maarten we walked to beach off the port. Rented two chairs and umbrella. Just okay. Old San Juan - walked the town - ate at a local pub. Nassau - shopped for a ring (after having attended Julie's shopping tips in ports show) and bought one. Walked to Junkanoo beach and rented two chairs and umbrella. I wish we hadn't though as the beach was pretty dirty and beach was uh. We only spent an hour there. Went back to pick up sized ring and headed back to ship for a quiet onboard experience minus any crowds. Room service: Kids used this feature a few times and loved it. The quality of the experience was considerable and the value for what we spent was unbelievable. We are a hard-working, modest, middle-class family and we recommend the MSC Divina if you can step into a world to appreciate culture (putting aside north american culture), international flair, and beauty. We will definitely be sailing with the MSC family and company for future cruises. Read Less
Sail Date May 2017
The price was very reasonable. Their Loyalty program is great. Ship is beautiful. Some of the best shows we've ever seen. Service was excellent. Food very good. Very smooth sailing. They treated us like we were regular MSC cruisers ... Read More
The price was very reasonable. Their Loyalty program is great. Ship is beautiful. Some of the best shows we've ever seen. Service was excellent. Food very good. Very smooth sailing. They treated us like we were regular MSC cruisers even though this was our first experience with them. We were upgraded to a balcony. Given Champagne, fruit tray, chocolate covered strawberries, a specialty dining experience, invited to 2 cocktail parties, received an MSC nap sack, and a free 5X7 photo. Casino is extremely clean. No cigarette smoke to chase you away. There were plenty of lounge chairs even though people rudely cover them with towels and never show up to use them. Entertainment around the ship was good. I would have liked a little more, but there was just enough. I also took advantage of the 18 drink coupon deal for $102.00. That worked for us. Highly recommend, and we will be going again also. Read Less
Sail Date May 2017
What can I say? This is our second cruise on the Divina and she only gets more divine each time! Embarkation was super smooth and felt very fast. We arrived around 11am and were on board a little after noon. We had a blast meeting ... Read More
What can I say? This is our second cruise on the Divina and she only gets more divine each time! Embarkation was super smooth and felt very fast. We arrived around 11am and were on board a little after noon. We had a blast meeting people in line as we waiting to be cleared by the US folks and get up to the MSC area. The staff who gave us our cruise cards were wonderful. There was music playing. Overall, a great environment for being ushered onto the ship. Once on board, we once again, went to the casino to get our drink package coupons. Look for your deck # as they are divided that way. They are not always in deck order so don't assume you are in the right line as some did. And, we saw many drink coupon packages left abandoned there a few days into the cruise. Why would you pay for a package like that and not collect it? It was once again easy to register a credit card at the little kiosks in the reception area. After taking a few photos on board, we made our way to a hot tub and spent the afternoon relaxing. A lovely way to start the first day! We pre- purchased our excursions, photo packages, spa packages, and drink packages, and all of those were on our E Tickets when we boarded. So smooth! So easy! The first sea day, we started with a massage in the spa! I will never start a cruise any other way! The Aurea Spa is incredible! The staff are wonderful! We enjoyed the thermal area throughout the cruise. And, my wife got a haircut as well and, my goodness, best haircut she has ever gotten! We highly encourage you to take full advantage of all the Spa has to offer! We spent one sea day on Top 18 Deck in a rattan bed and it was worth it! They take such great care of you there and it offers privacy and added deck space, which we enjoyed. We also found on the Sports Deck behind the soccer court, an area with a hot tub and deck chairs which made for some lovely lounging in the afternoons away from all the excitement of the main pool deck. There are so many spaces like this on board Divina where you can get alone with family and have a more private time. Just lovely! The Entertainment Cast and Entertainment Team continue to be some of the best we have seen on any ship! The shows were all incredible! And, they have made some changes to the Michael Jackson Show which were unexpected, exciting, and welcomed! And, did I mention the Entertainment Team?! So wonderful!!! Darren, Candice, Graham, Carlos, Garry, Arturo, Fernanda, etc. all just so fun, so brilliant, so warm, so engaging! Felt like instant friends and kept us hopping and entertained the entire cruise! The theme nights are so much fun! Come prepared for a White Party, Italian Night, Flower Glory Party, and two formal nights! So many more people were dressed up this cruise than last! It was awesome! And, the White Party, for me, was the highlight! The dances were so much fun! And, partying with your ship mates under the stars is always a good time! The food! Oh, the food! I just do not understand how people can complain about the food?! First of all, we tried EATALY Steakhouse...twice!!! Oh my!!! The pasta and steak and deserts were INCREDIBLE!!! WOW!!! I WISH I could make pasta like that at home! And, the staff in that restaurant were so warm and fun! We just loved them! The Black Crab food was excellent as well! And the portions seem to be growing a bit. And they reduced it to three courses, to be more accommodating for time, I guess. We loved our waiter, John! Just brilliant! But, you could always find something delicious to choose each night! And, the buffet was fabulous again as well! I do not understand the complaints about the buffet. There is a TON of variety! Just take the time to check out all the stations AND THEN get your food. I am not a vegetarian, but I found that station to be quite good and fun to try! The jerk chicken, curry fish, bacon, pizza, herring, veggie dishes, etc. were all so good! The bars were great! The food, by the way, in the Sports Bar is now free and was quite good! We enjoyed the MacArthur Salad, Reuben, Burgers, Chicken Wings, Mozzarella sticks, etc. And, the bartender, Paul, was a master of the cocktail! Best bartender on the ship, in my humble opinion. We also enjoyed spending time in La Luna listening to the wonderful Duo and also following the piano maestro, Fabiano Toste, all over the ship wherever he played! He is incredible and a joy to be around! Shopping! We did much more shopping this cruise than last! The logo shop has so many wonderful items! And, the EFFY shop had some incredible items! We made excellent use of our onboard credit and our own funds. Great way to keep that cruise feeling going, even when off the ship. So, in conclusion, our second cruise on the MSC Divina was even better than the first, if that is even possible. MSC continues to surpass all our expectations. And, we look forward to the next opportunity to take to the seas with them again! Cheers! Read Less
Sail Date May 2017
This was our first time on MSC...we wanted to try the Yacht Club (to compare with NCL Haven). Bottom line, the Yacht Club blows away the Haven. The public space for the Yacht Club is incredible, the lounge is huge, and the pool area also ... Read More
This was our first time on MSC...we wanted to try the Yacht Club (to compare with NCL Haven). Bottom line, the Yacht Club blows away the Haven. The public space for the Yacht Club is incredible, the lounge is huge, and the pool area also is huge. Plenty of loungers for everyone. The service was beyond excellent. Embarkation took only a few minutes. Being in the Yacht Club, we were escorted by a butler to check in, and onto the ship. (I will say the lines for check in for everyone else were horribly long!) Le Muse (Yacht Club dining room) is in the aft of the ship (really, the only negative, and that has been fixed on newer ships). The food and service were impeccable. Mario, the Maitre D, made fresh pasta dishes several times, and his pasta is to die for! We couldn't get enough of it! We ate there, or at Topsail/One Pool grill all the time, except tried the buffet for lunch once (try the pizza...the best I've had at sea, ever!) The ship is by far one of the most beautiful ships we've sailed on...the Swarovsky Crystal staircases are amazing. The decor overall is Italian modern. Here and there we saw things that were a little bizarre (WHY is there a lipstick sculpture?? Didn't quite get that!), but overall, very nicely done. I enjoyed the entertainment, especially the Queen tribute show, and the Michael Jackson tribute show. Shows are a bit different, more like a variety show, but all the singers/dancers were very talented, as were the acrobats. The price for the Yacht Club was very good, and we hope it stays that way. We are booked on the Seaside for Dec 2018, once again in the Yacht Club. Read Less
Sail Date May 2017
We are a couple in our early sixties and new to cruising. We chose this cruise originally based on price but as we had never cruised before we decided to upgrade to the yacht club and I have to say it was worth every penny that we paid. We ... Read More
We are a couple in our early sixties and new to cruising. We chose this cruise originally based on price but as we had never cruised before we decided to upgrade to the yacht club and I have to say it was worth every penny that we paid. We were met on the quayside and escorted to a private check in desk, after checking in we were given champagne and canapés then taken up to our cabin. The cabin 16009 was amazing, it had a full size bath with shower and a walk in wardrobe then there was a very comfortable king size bed and a settee and table before coming to the balcony with 2 chairs and a table. Television was a bit small but adequate and we didn't watch much tv anyway, the contents of the mini bar were included and restocked twice daily. On top floor was a pool and two hot tubs and a bar which served food and drinks till late, the top sail lounge was open from 7am and served drinks and snacks til 2 am. The restaurant we used was le muse at the rear of the ship and the food and service was second to none. Before we went on the cruise I read all the reviews and I was a bit a apprehensive when I read about miserable staff and poor food quality, I couldn't fault the ship or the food or the staff, there wasn't a single member of staff who didn't smile and say hello. In conclusion I can say that there wasn't anything about the cruise I didn't like. Read Less
Sail Date May 2017
This was our first cruise and we loved it. The ship was an amazing ship, with tasteful decor, plenty of areas to socialise or find a quiet spot. Our cabin level was upgraded before we even arrived which was wonderful given we were on a ... Read More
This was our first cruise and we loved it. The ship was an amazing ship, with tasteful decor, plenty of areas to socialise or find a quiet spot. Our cabin level was upgraded before we even arrived which was wonderful given we were on a late cheap fare. I was surprised at the size of the cabin with its king size bed, three seater sofa and desk. It was great to have a balcony for relaxing, watching arrivals and departures and drying washing! It was more than adequate for the two of us. The food in the restaurant was fabulous. The buffet (nicknamed by our dinner table as the 'Bonker Buffet' due to the crowds at peak times) was more than adequate to suit many tastes and if you didn't like the buffet there were free restaurant options. The evening shows were generally exceptional, especially those with the acrobats who did amazing things. There were plenty of other activities and entertainers throughout the ship. The service was very good although language was sometimes an issue with the multi national crew. Ports were good and two out of the three excursions were excellent. One (Cozumel) was not up to expectations. I would definitely travel with this cruise line again. It met my expectations and more. Read Less
Sail Date May 2017
I didn't choose this cruise, my girlfriend did... Anyway, wow, oh my goodness, this cruise ship is amazing. I first got to the Port of Miami and I was like oh wow this ship is enormous! I was simply blow away by it. So then here we ... Read More
I didn't choose this cruise, my girlfriend did... Anyway, wow, oh my goodness, this cruise ship is amazing. I first got to the Port of Miami and I was like oh wow this ship is enormous! I was simply blow away by it. So then here we go, lets break it down section by section of all the things that I did on the boat. Embarkation procedure: So our big suitcases were being loaded on to the boat and we were queuing to get on the boat. The check in took the longest as there was so many people and I don't think all the check in desks were being used. There was a bloke with a microphone announcing what number groups to go on so it kept the flow of people moving. However this stopped probably halfway through. This was probably not a good idea as there was a cue of people waiting to get on and got a little chaotic. Thankfully the check in area was nice and cool so that was a relief it was. Could you imagine it not being cool??!! It took a little while to get on, probably about an hour and a half. Is this an area MSC cover? Not sure, so it might not be there problem. The Cabin with balcony: So we got to our Cabin and our bags were waiting outside which was nice to see. We opened the door with my key card and there was no problem with that. The cabin is of a decent size. Slightly cramped but it was ok. The cabin décor is lovely and the big mirror in front of the bed was a lovely touch lol. The balcony is lovely and we kept the door open overnight to hear the waves and it was amazing. Unfortunately someone left their underwear in the cabin.... Another bit of criticism about the cabin is the fact the shower unit was very very tight. I wonder in the future they could get a rain shower and create a little wet room or something like that? This would make it a bit more spacious. There was just enough hangers for the clothes we brought and there was plenty of space for our clothes as well. The buffet restaurant: Me and my gf were both quite hungry and so we went up there for a spot of lunch. There is plenty of choice and plenty of food. It’s all the usual stuff, you know burgers, pizzas, chips, roast dinners, desserts, bread rolls, soups, salads etc. You just help yourself and have what you want. The food is lovely and the pizzas are amazing. The desserts are beautiful too. Open for 20 hours a day so you will never go hungry, if you do go hungry then that's your choice lol. The décor is nice and bright and the windows are huge and so this lets in all the sunlight. Seating is a bit of a problem as it can be hard to find a table. If you go ‘off peak’ then it will be easier to find a table. Some say the food is cold, well it’s not. Some people grab a plate of food before finding a table then it can take ten minutes for them to find a table and then obviously it will get cold during that time. I also wonder why they have pictures of native american’s at the buffet restaurant… They were great pics but an Italian boat having pictures of native americans? Whats the connection? The Gym: The gym is of a decent size and there is a good amount of equipment in there. The gym does get quite busy during 'non eating hours' and can be hard to get a treadmill or whatever cardio machine you want to use. There are plenty of weight resistant machines and there are also dumbells as well. I just wish there was an actual bench press. Oh yes, there should be some lockers for the gym as there are none provided. There are lockers in the spa area but you need to buy a thermal spa package in order to get one. If I am wrong, then apologies. Thermal Spa: The thermal spa area which consists of men and women’s steam and sauna room are lovely. There are two criticisms I have about it though. There was no bucket of water to ladle some on to the hot rocks and the relaxation area was very small. The Villa Rossa restaurant: We dined there every night and the décor of the restaurant was lovely. The food was for the most part very very good. Sometimes excellent, sometimes good. The menu choice is really good in my opinion and if you wanted another dish of something provided they have it, you can ask for it and you will get it at no extra cost. The service for the most part was great but there was one night where we waited a bit for our food but not to worry in my opinion. The swimming pools and Jacuzzis: I felt there was not enough of either but what there was of them, they were very nice and pleasant. A word of warning though, the swimming pools are salty so be careful when placing your head under the water. There were plenty of sun loungers and tables with chairs to sit or lie around the pool. The bars: The bar I liked most was the garden bar as there is or was a guy there named George and he made wonderful cocktails. He did an amazing sex on the beach and he just got on with the job whilst singing a tune. The golden jazz bar was really lovely too. They did a good range of cocktails and the sofas in that bar were beautiful. The black and white lounge is beautiful and is probably the prettiest lounge of the lot. The shows: On the whole the shows were really good. The Michael Jackson show was amazing and the entertainer impersonating him was amazing. There was also one really amazing Salsa danced by two entertainers and I am sure them two will be on TV soon they were that good. There was also two opera singers and wow oh wow they were brilliant. There was plenty of activities during the day but I didn't get involved with that. There was a singer who looked like Richard Branson he played the piano and sung brilliantly. The excursions they offered were lovely, but when it came to the execution of getting people of the boat it was sometimes pretty poor I am afraid. You get a sticker with a number and this is your group number and they will call your number when they are ready and then follow the paddle number. The Casino: I didn't use the casino but the casino looked lovely and there was plenty of choice for people who like to give their money to the ship owners... I would certainly do this again for sure it was amazing. Right, now, I am going to say this as it made me really annoyed at times. To those people who hold the door open to people, don't bother as you won’t get thanked because there are a lot of rude people on board! If you get thanked then you are lucky. Also will everyone please show some RESPECT to the staff who serve your meals and clean your cabins etc. Just chat to them and be courteous because these people work so hard! If you do this you will so make there day and please tip them generously as they get paid rubbish wages. The reason they get paid rubbish is because the ship has the flag of Panama on the back. The ship is under Panaman employment law and these people work 70 hours minimum, 7 days a week! I will never ever do that. So please show them some respect. We all bleed the same colour.... Hilario of the Villa Rossa and his mate need to get promoted and Richard our cabin man and George from the garden bar need to do so to. Promote them or give them a pay rise! they deserve it! Mind you they all do. Read Less
Sail Date May 2017
We just got back from our cruise and had an amazing time! Everyone has been so helpful on the boards and reading everyone else’s experience was instrumental in our choosing MSC. We are in our 40’s and 50’s and we usually cruise NCL ... Read More
We just got back from our cruise and had an amazing time! Everyone has been so helpful on the boards and reading everyone else’s experience was instrumental in our choosing MSC. We are in our 40’s and 50’s and we usually cruise NCL and have enjoyed their laid back, casual style. We looked at NCL for our cruise as our first stop and were shocked by the prices. The prices for suites had increased so much that it was now out of our price range. We needed to find another more affordable option. We were looking for a relaxing cruise with a lot of pampering and so we began our research here on CC. We stumbled on MSC Yacht Club as a comparable option to NCL Haven and decided to give it a try. Miami: We stayed at the Hampton Inn Brickell. It was a perfect location with plenty of shops and areas to eat right there at the hotel. Beds were comfortable and the free breakfast in the morning was extensive. We were really happy with our choice. It was a quick 10 minute Uber ride from the hotel to the Port. Embarkation: We pulled up to the port of Miami and looked for the white Yacht Club awning. Our bags were quickly tagged by the Stevedore. A butler (who stays at Port not on the ship) helped us with our first portion of check in and whisked us into the terminal where we were then checked in and received our key cards. They had beverages and snacks in the terminal while we were waiting. The whole process took about 30 minutes from the time we arrived until we got onto the ship. Ship: The most beautiful ship I have been on. I had read that on the CC boards and it is true. It was absolutely, spotless, EVERYWHERE. The one thing that really stood out was the quality of the carpet, the art work and the flooring etc. The Swarovski staircases were stunning. You really have to see it in person to get the true effect. It was interesting that I didn’t see a garbage can anywhere on the ship and that being said there were never any garbage, plates or glasses on the floor or left around. They also pipe the MSC “scent” throughout the ship. It makes everything smell clean and fresh. Of course, I came home with 2 of the diffusers. Room: We booked the Executive Family Suite for the 2 rooms that it offered. The space was perfect for the 3 of us and provided tons of room for storage and sleeping. The floor to ceiling windows and the view from the front of the ship were incredible. The two drawbacks were that it did not have a balcony and it wasn’t in the Yacht Club area. I did miss the balcony but would not have given up the extra space that we had in order to have one. We had great service but noticed that not being in the actual Yacht Club area meant that we had to call when we wanted our room made up. It wasn’t a big deal but we are planning on being in the Yacht Club area on our next cruise. Food: We only ate at Le Muse (the restaurant specific for YC memebers), the One Pool Bar area and the Top Sail Lounge mainly because it had everything we needed. Normally we would have explored more of the ship and eaten at the buffet at least once but one of my sisters had injured her leg before the cruise so mobility was a little bit of an issue. The good news is that the food was so amazing at Le Muse that we didn’t have a need to go anywhere else. We did receive a free dinner for two (Black Card status match) but after speaking with the Maître D, he said the food we receive at Le Muse is the same if not better. So we decided to just stick with Le Muse. We had escargot and lobster one night..all cooked beautifully and free of charge. Their cheese plate was to die for and we must have had that at least 3 or 4 times. The specialty pasta that the Maître D cooks is not to be missed. We ordered Pizza for room service twice and each time it was fantastic. GREAT authentic homemade pizza…I am still dreaming about it and I am not a pizza person. We had the BEST cheeseburgers at the One Pool. Oh and don’t miss the gelato. We ordered it at the One Pool but also were able to get it on deck 6. There were a lot more options on deck 6 and although it shows as a charge item, the amount was zeroed out because we were in the YC. All drinks were included across the ship as well. Service: We had amazing service throughout the entire cruise. People were friendly, personable and were genuinely trying to ensure we had a special vacation. We had to call the room steward a few times to have him clean our room but I think that was a result of being outside of the YC and it was easy to forget about us since we were on a different floor. Once we called however, the response was immediate. We ordered latte’s and chocolate croissants every morning and they arrived within 10 minutes of being ordered. We tried to tip our butler and he wanted to refuse the tip. There was just an overall feeling that we were being served and there were no other expectations to tip. This is different from how I have felt on NCL. Overall Impression: We loved MSC. We had the opportunity to meet with the Captain for lunch. We still aren’t sure how or why we were asked, I wondered if it had something to do with being a part of CC. I asked about the pricing with the concern that they would do what NCL has done and he said that they will continue to stay below the market pricing. They are privately held so they have more flexibility when it comes to pricing. He also stated that they aren’t trying to cut corners or dilute their product to save money. They want to offer a quality vacation, at a good price, where they have customers that want to return. I felt that quality throughout and have already booked our next cruise for 2018 on the Seaside. Read Less
Sail Date April 2017
For 20 years my sisters and I enjoyed an annual trip with our Mom....the Kat and Kittens' Trips. Mom passed away last December. She wanted to assure we Kittens would continue to have fun together. We decided a cruise would be a ... Read More
For 20 years my sisters and I enjoyed an annual trip with our Mom....the Kat and Kittens' Trips. Mom passed away last December. She wanted to assure we Kittens would continue to have fun together. We decided a cruise would be a relaxing, fun way to honor our Mom's wishes.. I recommended Divina to my sisters because of the value, the reviews and the International flavor of the ship and passengers. It was a wonderful experience!! We paid for Balcony Guaranteed rooms rather than specific rooms. We were absolutely delighted to be assigned two adjacent balcony rooms with a connecting .door. It was like having our own two bedroom suite! Dvina is STUNNINGLY BEAUTIFUL and sparkling CLEAN! The rooms were comfortable and had adequate hanging and storage space for Divas who do not pack lightly!. Our empty suit cases easily fit under the bed. We adored our housekeeper, Kardek, and our server, Renaldo, in the Main Dining Room, The Black Crab,. About the food...I prefer table dining over buffets but the food at either was good and there were lots and lots of choices at the buffet....hard to decide what to try!. For some tastes, the food may be under seasoned. I think Divina's philosophy is to allow each person to salt and pepper to their personal taste in the interest of health. There is no reason to be upset at the buffet if something isn't as hot as you like....wait until they put out another of the same dish. The best dinner was at The Galaxy, a specialty restaurant on the 16th deck. A beautiful spot! My sister's Duck Morsels were the best appetizer of the trip; the tender, thick filet mignon was cooked to my exact order; and the chocolate molten lava cake was out of this "Galaxy"! In the main dining room, The Black Crab, I sometimes felt the servers were too hasty to remove plates, to serve the next course. But we had the earlier seating and it was probably me....I prefer a leisurely pace; my sisters didn't seem to feel rushed. The entertainment venue is gorgeous and the singers, dancers, acrobats are all talented. Every show was enjoyable but some more than others. They could not quite "do" Freddie Mercury of Queen, but the Michael Jackson tribute was amazing....Broadway quality! I also enjoyed the Opera, an afternoon show. To my total delight I sat next to a former opera singer and a former ballerina. Afterwards they happily answered all my questions about the opera. They enhanced my experience immensely. Davina offers many, many activities throughout the day and well into the evening. We enjoyed the dance lessons and name that tune contests. Davina is well organized. Departing and returning to ship for shore excursions was fast and efficient. Arriving: we were in line for Embarkation nearly an hour as we arrived at a very busy time of day. Disembarking was amazingly fast. We were assigned a time, based upon our room numbers, to meet in the Theatre. It was ONLY ONE HOUR from the time we met at the Davina's Pantheon Theatre, collected our luggage, went through customs, hailed a cab and arrived at the airport 8 miles away. Just incredibly fast! I highly recommend Davina and the MSC experience. Enjoy the International passengers and all that Davina offers! Read Less
Sail Date April 2017
We were fortunate to sail on The Divina's Yacht Club. We are now spoiled! The ship was gorgeous, with many Italian touches. The Swarowski lit staircase was particularly beautiful! We signed on for 2 more Yacht Club cruises. We ... Read More
We were fortunate to sail on The Divina's Yacht Club. We are now spoiled! The ship was gorgeous, with many Italian touches. The Swarowski lit staircase was particularly beautiful! We signed on for 2 more Yacht Club cruises. We will be sailing on The Seaside in January. Two of our favorite crew members (Mario and Arthur) have transferred to this ship. We hope to meet up with them again! We purchased the most beautiful photos we have ever taken while on The Divina. Somehow the female photographer made us look 10 years younger and gorgeous. The food in the Yacht Club dining room was fabulous. We never ate in the main dining rooms after our first experience eating with Mario and Arthur. The lounge was another delight. Always set up with canapés, we would have drinks and appetizers while enjoying awesome views of our sailing. We haven't found an experience like The Yacht Club since. We are impressed. Read Less
Sail Date April 2017
Just returned from a wonderful excellent vacation on the Divina. Embarkation - smooth Disembarkation - extremely easy and quick Ship - clean, tidy, decor lovely, classic Cabin - Inside Stateroom on Deck 12 - very spacious with ... Read More
Just returned from a wonderful excellent vacation on the Divina. Embarkation - smooth Disembarkation - extremely easy and quick Ship - clean, tidy, decor lovely, classic Cabin - Inside Stateroom on Deck 12 - very spacious with lots of storage - bed was exceptionally comfortable - pleasantly surprised Room Steward - great Dining - buffet was defined and clean - very nice - various stations - food excellent - "a tip" to remember: when you first board and go up to Deck 14 to buffet, after you get your food walk to the very end of the buffet past various stations and you will find a lot of seating that no one has discovered overlooking the water and much less crowded - everyone stops right at the beginning of the buffet and complains that they cannot find seating! Dining Room very nice - food good - no complaints Entertainment - every lounge/bar has live entertainment throughout the night - great Gym - various equipment - quite spacious - only complaint if you would call it that is that my husband often uses the showers in the spa area after his workout instead of the shower in the cabin and on the Divina you cannot do this Service - found all of the staff and crew friendly and helpful - the Captain of the Divina is very visible and delightful Days at Sea: the chairs do become reserved very quickly but that is no different than on any other ship - we found the deck lounge chairs very comfortable - love 'days at sea' Fellow Passengers: not sure of ratio but majority of European nature - a wonderful mix Had a great time, we are cruising the Divina again in September - yeah! Read Less
Sail Date April 2017
MSC Divina Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.3
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.4
Enrichment 1.0 3.2
Service 4.0 3.6
Value For Money 4.0 3.8
Rates 5.0 3.7

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