1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Divina Review
  5. MSC Divina Cruise Reviews
1 Helpful Vote
Sail Date: November 2018
Really needed to get out of town and see some more of the world got a real bargain on this cruise. Nice ship, clean and well kept. Wife has a hard time walking and we had all the help we needed, picked her up curb side and taken to the ... Read More
Really needed to get out of town and see some more of the world got a real bargain on this cruise. Nice ship, clean and well kept. Wife has a hard time walking and we had all the help we needed, picked her up curb side and taken to the cabin where we had a rented walker from a company we were told of by cruise. Had the same service on leaving. Dining was fine though the buffet was lacking in variety, seemed to be the same every day. I found it interesting that there was sure a range of people on the cruise from many other countries. Did not go on but 2 shore excursions due to wife not able to get around much but on those they were well managed and easy to attend. Entertainment was fine tho we did not go every much, I seemed to spend a lot of time in the casino and enjoyed. Read Less
Sail Date: November 2018
Beautiful ship. Much confusion about what was and not included In the drink package Most bar Staff were very nice a few not so much. We ate in upper Black Crab. Our Servers, Ramauldo and Duncan the very best we have had since a ... Read More
Beautiful ship. Much confusion about what was and not included In the drink package Most bar Staff were very nice a few not so much. We ate in upper Black Crab. Our Servers, Ramauldo and Duncan the very best we have had since a river cruise. They could not do enough for our party of 6. Food was hit or miss in dining room. Overall enjoyed the Cruise very much. We will most certainly do another MSC Cruise. THe Cruise Critic party was fantastic. Would suggest in the Buffet that they develop a better flow to the salad bar, always good selections but the crisscross was hetic at times. The taco bar needs a real salsa and guacamole, one nite at dinner an excellent guacamole was served. Bring it upstairs. The entertainment was fantastic, best dancer's at sea. Only wish some late venues would start at 10 not 2030 that extra half hour lags and once back in cabin some times stayed home. Enjoyed the international flavor, and was impressed how many families were on board. WE HAD FUN. Read Less
3 Helpful Votes
Sail Date: November 2018
First time on this ship. Beautiful ship, cabin was B2 Balcony mid ship. We had a group of six. Our cabin was good and adjacent to the elevators which made getting around easy. Embarkation was quick. We were on the first sitting in the ... Read More
First time on this ship. Beautiful ship, cabin was B2 Balcony mid ship. We had a group of six. Our cabin was good and adjacent to the elevators which made getting around easy. Embarkation was quick. We were on the first sitting in the Upper Black Crab. Food was mostly ok---. As one other reviewer stated, the Sea Scallops on the menu were tiny (small fingernail size) bay? scallops and were not edible. No lobster. Breakfast in the dining room was no better.We had the Drinks on Us Beverage package which was fine with us. If what you wanted was not on the list we just ordered something else. The buffet area had a weird design. Nightly entertainment was extremely loud if you were in the lower level and you could not see the stage floor if you were in the first few rows. All staff service was good. MSC provided the best mix and mingle party that I have ever attended. More drinks than you could drink! I will cruise on MSC again. Read Less
3 Helpful Votes
Sail Date: November 2018
I chose the cruise because it was cheap! $649ish plus port taxes for 10 nights and free beverages sounded really good to us. We had read fairly bad reviews for the last 2 years on MSC and were avoiding them like the plague. Bad price ... Read More
I chose the cruise because it was cheap! $649ish plus port taxes for 10 nights and free beverages sounded really good to us. We had read fairly bad reviews for the last 2 years on MSC and were avoiding them like the plague. Bad price 'matters' and we bit the bullet and took the Divina. Embarkation with or mixed labrador service dog was not bad. Somewhat of a crowd but tolerable. We were directed to the 14 floor for a buffet lunch where we expected massive crowds. There were a lot of passengers but agin, tolerable and we found a place to sit and tasted the many dishes that were served surprisingly hot and surprisingly delicious. The food dished were varied every day since then and there was always several dished that were in my humble opinion incredible. Cabins were opened around 130pm on embarkation day and were clean and had adequate room to unpack and were as good as most other ships I have been on. The balcony was average. The ship itself was clean and incredibly detailed and was the most beautiful ship I can remember being on, and this is after being on over 60 cruises of one week or longer...NCL, Carnival, Princess, Royal Caribbean, Regent, Holland America.... The meals were outstanding. Nice portions, great appetizers and desserts. Waiter service was average and average is good! Entertainment was very good with a show every evening except for the first night. There was also live music in at least 4 places on the ship at the same time every evening. Activities were not a strong point for us but there were many choices for the average cruiser. Service was always good everywhere we went. The free beverage package was a bit unusual. The beverages on us package included only mixed drinks such as rum and coke or long island iced tea, not frozen drinks or for example a white russian, but did not include the gratuity on the drink of 15%. So, an average drink or wine would cost 70c or as much as $1.50. Water by the bottle would cost 20 to 30 cents each. It is a strange way of doing things but is ultimately fairer than NCL's gratuity charges on their package which ends up costing $20 per person per day even if you do not drink. Also, it did include some non specialty brewed coffees which were delicious and available in every bar on the ship. Ports and shore excursions were not evaluated. Read Less
4 Helpful Votes
Sail Date: October 2018
Food is amazing,the ship gorgeous,cabin spacious and clean. we never had a bad meal,the eataly restaurant is a must,overall we are having a great time on the ship.the pizza has to be the best I've had on all the cruises we've ... Read More
Food is amazing,the ship gorgeous,cabin spacious and clean. we never had a bad meal,the eataly restaurant is a must,overall we are having a great time on the ship.the pizza has to be the best I've had on all the cruises we've been on.the artists at the bars are fabulous,so far my experience has exceeded my expectations.I will recommend this cruiseline to all my friends and family.I will certainly cruise with MSC again, thanks to all the staff on the divina. The value for the money is great.unfortunatly I heard many complaints from other passengers and I just don't get it.everything was perfect for us and we've been on 7 cruises.the organized activities were fun.Disembarkation and Embarkation was a breeze at all ports. I will strongly stand by that no one should have any reason what so ever to complain about anything on this amazing adventure. I must say Casino is great and fun but unfortunately luck was not on our side.Also my wife loved the shopping on board. Once again cannot thank- you enough. Pierre and Judy Read Less
1 Helpful Vote
Sail Date: October 2018
I chose this cruise because I did a similar "repositioning" cruise last year on the Preziosa and enjoyed it. This time we were going to New York, which I have never been to. Embarkation was not good this time - not enough ... Read More
I chose this cruise because I did a similar "repositioning" cruise last year on the Preziosa and enjoyed it. This time we were going to New York, which I have never been to. Embarkation was not good this time - not enough people and information at the port in Lisbon which resulted in us carrying our suitcases to the cabin ourselves. I didn't think the food was as good on Divina as it was on Preziosa last year. We asked to be sat on a table with other English speakers. Initially we were sat on a table with no other people. Then we were moved to a table with two very rude Chinese/Americans who didn't attempt to talk to us and talked to each other in Chinese. Next we were moved to another table on our own and at last were put on a table with 4 other English speakers, who we stayed with for the remainder of the cruise. In general the food was good, with lots of choice. A couple of times we were served inedible, tough meat which many people sent back. We had breakfast and dinner in the MDR and went to the buffet for lunch and snacks. Always somewhere to sit in the buffet and lots of food choices. Service was a bit patchy sometimes though. We also picked up a heavy head cold again - the germs must be travelling around the air conditioning system. A lot of people on the cruise were coughing and sneezing. We missed Ponta Delgada due to the weather, which was no-ones fault. We went to Tenerife instead which I've already been to and don't really like. Bermuda was good and we took a tour, booked independently, of the island which was a pleasant way to spend a few hours. The highlight was New York - the ship was docked within walking distance of Times Square and we took an excursion downtown to see ground zero. We also took a wrap around island tour on the river, which was good. Entertainment on the ship was mostly good - only went to the evening show a few times, most of which were good. Entertainment in the bars was better - a great duo in the piano bar, a good band in the Jazz bar and fun stuff going on in the Black and White lounge, including Irish dance lessons. Disembarkation was lengthy but well organised and we only had to wait about 10 minutes for a taxi to our hotel. Read Less
2 Helpful Votes
Sail Date: October 2018
I chose this cruise as well as the last seven day cruise of the Mediterranean of the season which gave me 28 days on board. The ship is very modern and was kept in immaculate condition whilst on board e.g. The balcony was hosed and ... Read More
I chose this cruise as well as the last seven day cruise of the Mediterranean of the season which gave me 28 days on board. The ship is very modern and was kept in immaculate condition whilst on board e.g. The balcony was hosed and scrubbed four times in 28 days. The interior design of passageways was a bit confusing with dark wall panelling and large mirror inserts which tries to give the feeling of space but when turning a corner into a dead end corridor to be confronted by a large mirror was a problem. I would not like to be finding my way out in an emergency. The Aurea balcony cabin was the usual size and layout and the bedding was very comfortable, I would not pay the extra cost for the Aurea over the Bella if I used MSC again. Cabin steward was very helpful, respectful and pleasant. I must admit that on the seven day cruise I was upgraded to Yacht Club and unfortunately cruising will never be the same again. A more finely appointed cabin, butler, dedicated concierge, quite lounge and food area, pool deck and bar, restaurant and preferred embarking and disembarkation was a bonus. The entertainment on the Mediterranean sector was excellent but once we departed for the Atlantic crossing the quality of the entertainment was not as good and I ended up not attending a show every night. Maybe I was spoilt by my first week in Yacht Club but when I returned to my original cabin on deck 12 and used the buffet which was huge, I was disappointed by the cluttered layout of the seating and the quality of the food in comparison to Carnival, RCI and Princess, MSC should take a look at Voyager and Radiance of the Seas to see what I mean. The main restaurant was very nice, the service good and the food was OK but all beef dishes were a bit on the tough side. Bar service was excellent and drinks were in the usual price bracket. Shore excursions were good, value varied from port to port with the usual problems of transporting forty odd people in a coach. Talking to passengers from Europe and the USA confirmed my thoughts on the lack value for money that Australian passengers received in comparison,discounted fares and free drink packages were the the norm for them. My last gripe and I was aware of this before I booked was the multi language messages on the PA which became irritating after a few days. This was my first experience with MSC and unless they can offer more for the Australian consumer I don't think I will sail with them again. Read Less
11 Helpful Votes
Sail Date: July 2018
We were looking for a cruise that fit our schedule in mid July as we would be in Geneva. We chose MSC cruise out of Marseille as it seemed like a good way to introduce my husband to the cruise experience, with a new city each day. We ... Read More
We were looking for a cruise that fit our schedule in mid July as we would be in Geneva. We chose MSC cruise out of Marseille as it seemed like a good way to introduce my husband to the cruise experience, with a new city each day. We stayed in Marseille for a couple of days prior to embarkation. City is “gritty” and “edgy” as the reviewers have said, but it also made us a little anxious. We did however, visit some museums which were excellent, and also spent a day in Aix en Provence which was brilliant. The trip from Marseille (downtown) to the cruise port was about 25 minutes in taxi and no trouble getting there. The MSC staff was helpful and there were very few people, so boarding was very fast. We boarded and were able to access our room immediately. Let’s start with all the good things we found about this particular MSC cruise: 1. The food was excellent. Wherever we ate - the cafeterias, the dining room, the other eateries on the ship- the food was all top quality. We had absolutely no complaints about the quality of the food. We had bought a drinks package prior to boarding, and this I found reduced the annoyance of having to pay for each drink, or the service charges. You should know that NO beverages other than coffee,tea and plain water (not bottled) are included in the all-inclusive so you should get some sort of package if you want to enjoy your cruise. Our drinks package allowed for glasses of wine almost anywhere except our room, all alcoholic beverages, juice (except freshly squeezed we learned on the first day), and canned drinks and mineral or bottled water. It also included specialty coffees and gelato. For us this was great. 2. The cabin was large, clean, and comfortable. No complaints about the cabin itself. Good choice for us but the aft is noisy with the wake of the ship so if you don’t like that noise than it won’t be for you. 3. Itinerary. This cruise has a great itinerary and is interesting for those who like history. It goes to Genoa, Rome, Palermo, Cagliari, Palma de Mallorca and Valencia. We left from Marseille but you can choose other cities for departure. People seemed to get on and off at different sites. Mostly you are sailing at night - you get wonderful views of the ports as you sail off in the early evenings, and again views when you arrive in the mornings. Quite lovely. We did not book excursions with the cruise line because all of them left too early in the mornings for our taste (9 am or so). We did a little homework and for those cities where the ports were close we just disembarked and made our own arrangements. 4. Entertainment. It was all very good including the shows at night. The piano bar had some wonderful singers and a piano player. Very enjoyable. Some other considerations you might find helpful from our experience. 1. Check with the reception desk at the very beginning of the cruise to determine what is included with your card and to make sure that if you pre-ordered anything, it is included on your card. You need the card for everything, including getting off the ship so keep it safe We found the staff to be relatively nice but not particularly helpful or forthcoming with information. We did a lot of “asking questions” at the reception desk because we just didn’t know about certain things - like at the beginning of the cruise “how does the drinks package work? What is included”? We weren’t provided with much information - we eventually found someone who offered us a map of the ship - on day 5, which would have been most helpful on day 1! 2. The “steward” definition on this cruise seems different from my experience on Carnival, where the Steward helped you figure things out and was there to help. In our case we barely saw the Steward, he didn’t introduce himself and when we did ask questions he was unable to answer them. This could be a cultural thing so I wouldn’t put too much into it as it didn’t ruin the cruise or anything - it would just have been nice. 3. There was no concept of line-ups, for lunch, for disembarkation, for waiting for the elevators. This could be a little annoying when we were trying to get back to our room after an excursion, or when the restaurants were busy, but again, we just assumed it was different customs so we did our best. 4. The night prior to arrival in two of the ports - Valencia and Mallorca - we received a notification in our room that if we wanted to go into the city on our own we had to pay a 12 Euro fee for a shuttle. There was no option. We didn’t know this. Had we known, we might have booked an excursion where we wouldn’t have to pay the 12 Euros (each). This information should have been given to us earlier. 5. This is a big ship. It is complicated to get around and there is not always staff to help you figure things out. A little exploring should help, but it is definitely a challenge! This isn’t good or bad - just something I wanted to share. 6. The seated dining experience was not something I enjoyed. The tables were packed together as close as possible - and I mean just barely enough room between some of them to squeeze by. We were a couple, and were assigned to a table of six. I don’t know if you can ask for your own table but I would have preferred this. Even so, the fact that we were so many people packed in together was not a good experience. The service was not especially great either, and people did not seem to dress up for the occasion. We subsequently chose to only use seated dining three times out of the seven nights. It was also very disagreeable that staff were coming around to your table to “sell” you drink packages, or dinner packages. This is something that should not be done. 7. A few last thoughts - the cabins have both North American and European outlets. There aren’t that many though so an extension or extra outlet comes in handy. The shower has a cord for hanging wet clothes. There is a hair dryer that works well. There is a mini bar/fridge you can use with space for a few things. In the mornings I would go for my coffee (a quick trip with no fighting for elevators) and bring it to the room to sit on the balcony. Very lovely to watch the ship arriving. The decoration of this ship is themed on the Italian movie times of the 1950’s and 1960’s. Interesting posters everywhere to see. Read Less
1 Helpful Vote
Sail Date: June 2018
We choose this cruise because of its length (7 nights), the itinerary Civitavecchia, Palermo, Caglari, Palma de Mallorca, Valencia, Marseille, Genoa, Civitavecchia, and the cost. Overall, we found it excellent value for money. Before ... Read More
We choose this cruise because of its length (7 nights), the itinerary Civitavecchia, Palermo, Caglari, Palma de Mallorca, Valencia, Marseille, Genoa, Civitavecchia, and the cost. Overall, we found it excellent value for money. Before getting into the cruise itself, I found the MSC website quite poorly designed - it was not smooth to use and required multiple visits. It also failed to answer some of the issues I address below. MSC needs to get some smart software developers to rework the site. Now, ......., on to the cruise itself. While this was our first ever cruise, I think we are reasonably discerning travelers. The MSC Divina is lovely modern ship that had very good facilities. We were in cabin 11115 which completely met our needs. It was sufficiently spacious and well presented. Our steward, Roberto, was great. A really nice, helpful person (and, no, he didn't pay me to say this!!). Incidentally, while there were plenty of children on the ship, we didn't have any noise problems. We used the gymnasium regularly and found it quite well appointed. I have a comprehensive gymnasium membership in New Zealand and found this facility more than adequate for what I wanted, albeit a little crowded at certain times. Its location on an upper deck, forward in the ship gives a great view as you approach port. I think our three negatives, all of which are rather minor, would be firstly, the WiFi - we paid for the comprehensive package and found it expensive but poor. I'm sure MSC could do much better. Our smart phone (European) SIM card helped when we were in or near to port. Secondly, before we embarked we really had no idea if the water package would be necessary - after all, everyone at least provides water (gratis) with a meal, don't they! No they don't. Fortunately, we had decided to take the package for daytime use. This was a good decision - water is not provided at restaurant meals, it needs to purchased. The administrative hassle in doing this seemed needless, why not up the price a few $/person and save everyone time and effort. Having said this, MSC is a European cruise line and purchasing water in Europe is the norm not the exception. It was these little things that left us with the sense that MSC cuts their front-end price, but tries to recover from this by their rather expensive on-board packages. [Note: Free water is available, as is coffee and tea, in the buffet area]. Our third minor irritation was the buffet - it is typically something of a zoo. However, we had read earlier reviews before embarking and were not surprised. That said, apart from one very average restaurant meal (the Mediterranean night from memory), the food was just fine, at least as we experienced it. In general, we didn't book shore excursions but rather chose our own on shore itinerary. A smart phone helped with navigation problems in some of the cities! The one excursion we did take was the Segway tour of Genoa. For us non-experienced Segway riders it was fun! No problems at all for us 60+ year-olds in learning how to ride and then do the tour. What a blast! Great tour guide. My wife (the speeding menace) now says we need a Segway at home! We chose Marseilles as the place to rest rather than go for a formal shore excursion. However, I went for a 6 km run into the suburbs to get some exercise. I noticed that while MSC was charging 15 Euros to get a bus from the ship into the city there seemed to be a free bus about 500 metres away down the wharf. Embarkation and disembarkation procedures were smooth and straightforward. Indeed, the staff were very helpful in allowing us priority disembarkation to catch a 9:32 am train out of Civitavecchia. We left the ship about 7:50 am, picked up our luggage, caught the bus to the railway station and were on the platform by 8:30 am. Plenty of time! One other out of the ordinary thing to report. We needed to make use of the hospital facility - my wife had taken a fall at Rome Airport on our way to embark and had done some damage to her hand. The question was, "How much damage? The doctor and staff were great. Good, basic, first principles (correct) medical diagnosis and treatment. I think, all up, it cost us about 120 Euros. One interesting thing we noted was the predominance of European travelers on the cruise. We certainly didn't hear many people speaking in English as their native tongue. Certainly not a problem - just an observation. Incidentally, all the staff we met not only spoke English but were multilingual. In reality, we were the ones who lacked language skills. Pulling everything together, we were pleased with our choice of cruise ship and with the itinerary. We had a lovely time and would regard any hassles as being very minor in the broad scheme of things. Read Less
2 Helpful Votes
Sail Date: June 2018
We chose this cruise because the price was good and we needed a break. After reading reviews on MSC because we have a cruise booked for September on the Musica for a group of 20 people we thought it would give us an opportunity to see how ... Read More
We chose this cruise because the price was good and we needed a break. After reading reviews on MSC because we have a cruise booked for September on the Musica for a group of 20 people we thought it would give us an opportunity to see how bad it could possibly be. This was our 29th cruise with various cruise lines including Celebrity, RCL, Thomson, NCL Etc. And we should have known that everybody’s opinions and views do vary. So this is our thoughts on MSC and in particular the Divina. Yes the portions in the main dining room were on the small size but you only have to ask for more and if there was nothing you fancied, like on other cruise lines you could pick from the standard menu that was available every night. We had a drinks package and I have to say that there was no holding back on topping up our glasses. As far as the comment that the staff are not trained properly, we certainly found our waiters very efficient and pleasant, as of the rest of the crew thru out the ship. The language comments about everything being repeated 5 times could be a problem if you let it, cruise director before the evening show and safety drill were the only times we noticed it. The animation team were the best we have ever come across they worked really well as a team. The Divina is in a class of her own, the little bars with wonderful staff and nibbles if you were feeling peckish to the various musical performers. The layout is truly so well planned It’s a shame we are not on her in September. MSc have introduced a great system in the buffet (which other lines should look at) we really don’t use the buffets because of the amount of people and of course the pushing and shoving, unless we have missed the MDR times but we did use them occasionally this trip because the MSC system is that at busy times the head waiters are at the door and do not let people in until there colleagues tell them there is a table available. All in all very enjoyable trip, make up your own minds, your on holiday enjoy. Ports of call access, the port authority bus in Marseille was much further to walk to than previously so we took the ship transfer 16 € return, which is actually better because it takes you right into Centre. Genoa easy to walk off. Civitavecchia free port authority to drop off point which has moved back to where it used to be so not so far to walk to the station. Palermo and Cagliari easy to walk off. Palma they say they dock at further port but wait and see, normal dock which they are expanding you can walk off and get public transport number 1 into the city, if they do dock at the further pier then you can use the ticket that is left in your cabin,hand it in as you get on MSC transfer bus and it will be charged to your account. Read Less
MSC Divina Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

Find a MSC Divina Cruise

Email me when prices drop