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1 Helpful Vote
Sail Date: December 2017
Well…if you are looking for someone to pick at the smallest of imperfections because it makes me appear highly qualified, you have found the wrong person. If you want a true opinion from someone who appreciates an opportunity to be ... Read More
Well…if you are looking for someone to pick at the smallest of imperfections because it makes me appear highly qualified, you have found the wrong person. If you want a true opinion from someone who appreciates an opportunity to be pampered at any degree, here you go. General This is my second consecutive experience on the Divina, and I would leave on her tomorrow if I had the chance. The ship is fantastic, and the layout of public spaces suits my tastes to a tee. There are several intimate little corners to get comfortable in, and there is always a place to establish as your own, if you choose. Embarkation was the quickest I had experienced on any line. Disembarkation was the same as always, so I was not surprised. However, there are huge amount of people who opt to walk off with their luggage nowadays. There is absolutely no reason to want to get in that gigantic line. I would rather eat a casual breakfast and hang out in an effort to prolong the experience as long as possible. Dining The offerings at dinner always provided difficulty in making a selection throughout the trip, and the portions were just right for me. Naturally, they did not object to double appetizers, which became a necessity because of the outstanding variety. Service in the dining room was spot-on, and the banter between our staff and tablemates made for quite a lively dinner each and every night. I know a lot of the reviews comment negatively on the main buffet because it has an unusual layout that requires some serious navigation to see everything that is offered. I find it very refreshing because it provides for some areas of privacy using various architectural features rather than some of the more cafeteria like feel on other cruise lines. While I only went to the buffet for breakfast, lunch, and the best pizza at sea, I felt it was plentiful and offered a significant day-to-day variety in the ethnic, daily special, and healthy choice sections. Fantastic imported cheeses and cold cuts were rotated on a daily basis, and more than worth the trip to the buffet (did I mention the pizza?). Staff The crew and staff were extremely responsive to my requests and remembered my preferences for the entire trip. Maybe it’s because I look to develop relationships rather than complain about having to wait at the bar for a few minutes while the staff does their best to maintain a high level of consistency. That said, every presentation, whether it be an appetizer in the dining room or a tropical beverage on the pool deck was of a pleasing quality. Cabin I had an aft balcony cabin for the second time on this ship, and would highly recommend these if you desire a gigantic balcony big enough for 4-6 people. No wind, great view, and seemingly private because of the depth of the balcony. The cabin décor is subdued and classy, with a great bathroom layout. Absolutely no complaints. Entertainment The sea days were filled with activities. While they do not have the hijinks typically found on some American-based lines, they are definitely entertaining, and allow you to pass the time with plenty of variety. If you prefer to lounge on the pool deck, I found absolutely no problem locating a chair in the sun or the shade at practically anytime. Entertainment in the theatre is some of the best at sea. I know there are other reviewers that go into detail, so I will defer to other posts. I will say that I had no problem finding a prime viewing location at the first seating, even when arriving just 10 minutes before show time. Here comes my only criticism…no craps table in the casino. Oh weil. Probably kept $ in my pocket. There’s a plus. Had a fantastic time in the Black & White lounge after the late dinner seating every night followed by some great dancing in the Galaxy Disco and a late snack in the buffet. Nothing like ending the nights at 2AM even if some might say you’re too old for it. Ports-of-Call I really don’t have any comments on the ports-of-call as I didn’t book any excursions with the ship and had a plan of action because I had been to each of them before. Final words: Love the staff Love the ship Love MSC Read Less
2 Helpful Votes
Sail Date: December 2017
We booked this cruise because we liked the look of the ship, and it was cost effective. We were very pleasantly surprised by the time we had! We had more fun than we have ever had on a cruise! The entertainment staff is AMAZING!! They ... Read More
We booked this cruise because we liked the look of the ship, and it was cost effective. We were very pleasantly surprised by the time we had! We had more fun than we have ever had on a cruise! The entertainment staff is AMAZING!! They are very engaging, and there is always something fun to do! The food on the buffet was good, the dining room was the only place that I would say needs some improvement. We have cruised on a few different lines, and I can say we have never had to wave down our table staff. When the food was good it was very good, stay away from the steaks. They cook them all super well done, YUK! But the prime rib!! That, was the best ever! A big spectacular show every night, dance parties every night, dance lessons, more activities that you could ask for! I appreciated not being bombarded by salespeople trying to cram the photos down our throats, but at $25 a sheet, they were very expensive, and no package specials to be had. Over all I would say that I am looking forward to my next MSC cruise!!! The Davina is a beautiful ship, and I can only imagine what the Seaside will be like! Read Less
1 Helpful Vote
Sail Date: December 2017
We are 76 & 79 and we chose this cruise for a little R&R before Christmas. We also both have December birthdays and our anniversary is in December, so the cruise is a gift to us!! We really like the Divina and especially the crew ... Read More
We are 76 & 79 and we chose this cruise for a little R&R before Christmas. We also both have December birthdays and our anniversary is in December, so the cruise is a gift to us!! We really like the Divina and especially the crew and staff. Having cruised many times on Divina, it's like coming home as old friends greet us. We were fortunate to book one of the square YC cabins that gives a little more space to move around the cabin. Excellent storage space including shelving behind the mirror over the desk. Dining in Le Muse was a treat as always. Our waiter, Noel, was excellent and made very good recommendations of choices for our meals. Really enjoyed all the fresh pasta dishes prepared by Antonio. We dined once in the Steakhouse and had a delicious and tender filet and great service. Entertainment staff did their usual wonderful and varied performances. Starwalker and Witches of Paris were our favorites. Our Cruise Critic Meet & Greet was well attended from our roll call and most of the senior staff and department heads were there. Captain di Palma was very gracious and visited each table to discuss the cruise and the ship. Looking forward to sailing Divina again in the future on the longer itineraries. My only complaint is lack of seating while waiting and not enough shore side butlers to escort us to check-in in a timely fashion. Read Less
1 Helpful Vote
Sail Date: December 2017
There are a lot activities that are going on all the times at the poolside, Black and White lounge, Reception area (5, 6 and 7th floors) by the Cruise Staff which makes it worth it all. They do their best to make the guests feel and enjoy ... Read More
There are a lot activities that are going on all the times at the poolside, Black and White lounge, Reception area (5, 6 and 7th floors) by the Cruise Staff which makes it worth it all. They do their best to make the guests feel and enjoy their best. Kaitlyn (from SA) is worth mentioning, who always has that cheerful face, dancing anytime you see her to keep the guests smiling. She also hosted a few shows in the Black and White lounge and gave her 200% to ensure the guests leave with beautiful memories of the trip. It definitely has a European flair to the experience, and so you'll be hearing announcements in 5 different languages. The main shows in the auditorium caters to all audiences, with some Opera styled shows, but the Michael Jackson show was the Best. Other shows like Hollywood were good too. I am glad I spoke some of these wonderful Cruise Staff (related to Entertainment) folks the first day or 2, which made my cruise experience a lot better. My kids comments too were the same - the Cruise Staff made it worthwhile ! - Reddy. Read Less
3 Helpful Votes
Sail Date: December 2017
I've heard that it is very difficult to receive an upgrade from balconies to the Yacht Club, however, for this cruise we hit the jackpot. This was our 1st cruise with MSC and my wife and I fell in love with the Yacht Club. Our ... Read More
I've heard that it is very difficult to receive an upgrade from balconies to the Yacht Club, however, for this cruise we hit the jackpot. This was our 1st cruise with MSC and my wife and I fell in love with the Yacht Club. Our cruise did not go without a few hiccups, but the pluses did out weigh the negatives. Here were the negatives, Don't believe the free Black Status photo of your choosing promotion. It becomes a free photo of the photo shots choosing. We were told that we had to accept the photo from the Captains party,the problem was that we didn't go to the Captains party and we wanted another photo. That didn't happen unless we paid 24.00 bucks to get it. Another minor issue was we paid for the Fantastic package and in the Yacht Club we never used the fantastic package so we went to the concierge just to see if we could get reimbursed for our fantastic package but that didn't happen. Now for the plus side, pretty much everything else about the cruise. The talent was amazing, the specialty restaurant LaMuse was great, our butler Franco and our waiter Juan were fantastic.The Michael Jackson show was good. My wife and I have been Royal Caribbean loyalists but after our Yacht Club experience it will be hard to go back. Looking forward to next December 9th on the Seaside in the Yacht Club Read Less
Sail Date: December 2017
This was our first cruise on MSC cruise line . It will not be the last.. our room was very elegant, our Butler was fabulous.. Room was keep very tidy, they were great to listen, room service was great.. our dinner we ate in the Le Muse and ... Read More
This was our first cruise on MSC cruise line . It will not be the last.. our room was very elegant, our Butler was fabulous.. Room was keep very tidy, they were great to listen, room service was great.. our dinner we ate in the Le Muse and was very appealing and delicious. We ate steak cook at right temp. My husband ate a lot of fish. They made pasta cooking right in the dining area. Very tasty.. Desserts were out of this world.. We were very happy eating in the Le Muse. Our shows were outstanding.. We went to most of the Opera’s on board.. went by the pool area laid out in the sun. Could get food right around the corner.. We were in the Yacht Club.. I definitely would do that again. Felt like second honeymoon.. Everything was beyond our expectations.. We heard a lot of good and bad remarks but you have to move forward and enjoy what you have at that time. Don’t let the little thing ruin you fun.. Yes there was things that could of been better or had better done a different way,but all in all we enjoyed our first time on MSC.. WE were in room 16011 Yacht Club and was a beautiful view..Would love to do it again.. Read Less
Sail Date: December 2017
This is the 2nd time my wife and I have been on the MSC Divina. Our last time was in January of 2014, and since then, a few things have changed. Over all, this was a fantastic experience and a much needed getaway. We traveled with 3 ... Read More
This is the 2nd time my wife and I have been on the MSC Divina. Our last time was in January of 2014, and since then, a few things have changed. Over all, this was a fantastic experience and a much needed getaway. We traveled with 3 people total, my wife, her cousin and myself. We took a flat rate cab ($27) both ways. When we arrived at the Port of Miami, our porter, Clarence, was warm, inviting, fun, and made our first stop exciting and memorable. He had a big gold smile that kept us smiling all the way to the ship! Being upgraded from inner state room to balcony was a bit life changing... I may never want to go back, but with MSC's affordable pricing for inner state rooms, that's going to be hard for someone with limited finances. We watched the sun rise and set several times throughout the trip, and that alone made it so worth it! But you can always see that off of the 14th deck if you have a non-balcony room. Plenty of chairs and space, so that's never a problem. The rooms themselves were fantastic. Very well maintained, and we had no issues. Simon Jose was our attendant, and he was very thorough and great at his job, not to mention how friendly and kind he was. Always went out of his way to say good morning or wish us a pleasant day, even as we passed by a room he was servicing. So our days always started right thanks to Simon! The entertainment this time around was a bit lacking, I must say. Fewer activities and games, but the ones they did have were tons of fun due to the incredible entertainment staff! So full of life and energy, which is hard to do on a daily basis. The tag team of Kayla and Sergo, whether they were at the theater dusting bald heads (including mine) and giving out free hugs, or at the pool stage hosting games, like the Octoberfest contest and trivia, it felt like they've been best friends for years, and that energy transferred to us. We felt like we've known them our entire lives! That's how comfortable they made us feel. Marlous was always smiling and full of laughter, as were Conrad, Carlos and Jonathan Rodriguez (amazing Michael Jackson performance btw). I know I missed a lot of names here from the entertainment team on board, but they were all exceptional and made us have a great time. Congrats on the new baby, Sergo! The bar service was very fast and always on point. Drinks were made well, and no matter how busy and overwhelmed they were, they always managed to smile, be courteous, patient, and made you feel like you were their only customer. Kate, who we met at the La Sirene bar (and followed to the B&W lounge as well as the Divina bar) was one of our favorite people to meet. We helped her discover the mini beer shot, which she then introduced to several other guests on the ship, and maybe it'll be a signature shot one day! Thank you Kate for the great times! Noel at La Sirene also must be mentioned, as he made us some great lemon drops throughout the week. Great personality and a heck of a guy! And when we spent time at the Casino, a very busy area, Vijay and Oxana made sure we were always taken care of and happy. I don't know how they worked so quickly for every guest there, but everyone was always smiling! We spent almost every morning at Caffe Italia with Ronald, who made our first coffee of the day a special treat! And we ran into him daily on the ship in many places, offering us his signature fist bump every time we saw him! The one day he was not at Caffe Italia, we had the pleasure of meeting the wonderful Samu, who gave us some great tips for the Bahamas! The evening shows in the Pantheon Theater were exceptional! The Meyer sound system is top of the line, along with the great lighting provided. Well done by the production team, as well as the Latin and ballroom dancers, acrobats, aerial performers, set designers, magicians, wardrobe team, and the choreographers... so much goes into this (I know, as I work in the production industry and was a dancer for many years) so to maintain this standard even 4 years later, and providing a completely different experience, is very difficult. We loved all of it! Although, I do have to mention that the sound could have been louder for some of the shows. It was a bit low and I feel it could have been more impactful had the system been turned up. Maybe it was for legal and safety reasons, idk. But then why would it be high for some and low for others? Either way, wonderful shows, amazing performers, and stunning costumes/costume changes! And of course, the host every night, Darren (also the host for the Quest event) was funny, engaging, entertaining, and seemed genuinely happy to be there. Excellent host and person! Wonderful team! Lets talk about the food on this ship. Now, my wife and I are foodies. We cook well and know quality when we taste it. We expected the breakfast and lunch buffets to be how we remembered 4 years prior... unfortunately, it was not the same, and I feel the quality has slipped. It's still better than many places I've been to, and a decent variety, but not the top level amazing we had enjoyed our first time, with a few exceptions. As a native New Yorker from Brooklyn, to find pizza as good as this made us very happy. The white slices were my favorite! VERY well done with that! We had dinner at the Black Crab every evening, and it was hit or miss. I'd have to say about 50% of the dishes were 5 star out-of-this-world amazing, and the other half were pretty average or above average, but none were bad or inedible, so regardless, dinner was very enjoyable. But it was our server, Savnell, and his assistant J.R. Dela Cruz, that truly made our smiles last throughout the night! As busy as they were, Savnell and J.R. always took the time to welcome us, chat with us, and make us feel like family. One night in particular, we were in a rush to make it to a certain event, and thanks to them, they were able to speed us up without diminishing quality or service. We truly appreciate them for making our evenings so memorable. Thank you Savnell and J.R. for our wonderful dining experience! The three of us decided to try the Bali massage and spa package, something we felt was a bit pricey, but we still felt we could use some pampering. The massages were very nice, and definitely helped us feel great! The spa area, which has several saunas and a steam room (separated for men and women, which we were not informed about since back at home, it's unisex, but we made it work), was actually our favorite part. Extremely relaxing and peaceful. If you want to get away from noise and spend some time unwinding, this is where you go. And for $33 a couple, it's not bad at all. All of the pools were kept exceptionally clean and maintained, including the whirlpools. The entire ship is kept immaculate, actually. Personally, I saw too many people leave so much garbage around, and the staff was quick to take care of it. We only went on 1 excursion, and that was on St. Thomas. The VI Ecotours kayak, hike and snorkel tour, led by our enthusiastic and knowledgeable tour guide, Troy, was an incredible way to spend a day learning about St. Thomas and exploring the natural side of it. Our driver, Peter, got us there and back safe along those narrow and winding roads, and he even shared a piece of his life with us, which made it so personal. And Ally, the photographer, was somehow everywhere all at once and was able to capture stunning photos of our day! Troy was very informative and answered all of our many questions, and then some! He really helped us connect with St. Thomas and we feel we still have much more to see, so we will be returning thanks to the great crew on this excursion! In the Bahamas, we stopped at a local restaurant called Conch and Kalik. Get the wings. Just do it. Don't ask questions, just eat there if you're hungry. You'll meet a guy named Tommy, who showed us what the Bahamas is all about... great times, great food, and great beer! Tommy flagged us down to come over and it was his energy that really put our butts in those seats. Definitely a happy, life-loving guy... I'll be back only to find him and eat those wings! Otherwise, the Bahamas are sketchy. I was asked if I wanted buy hard drugs more than a handful of times, and we were advised not to use ATMs, walk alone, and or carry bags/purses. Definitely felt different than the other islands, so we really didn't spend much too time there. Tommy was definitely the highlight of the island. Thanks Tommy! So many highs and some small lows, but overall, we would 100% return to cruise with MSC again, especially with how many new ships are coming out in the next decade, with amazing new features, and a private island with an amphitheater! Thank you all for providing such a memorable trip. Now to go through the hundreds of photos! See you soon MSC! Read Less
4 Helpful Votes
Sail Date: December 2017
This was our 4th time on the Divina, but our first time in Yacht Club. We had a wonderful cruise, met new friends, and have become completely spoiled by Yacht Club. The ship is beautiful and still looks brand new. We constantly saw crew ... Read More
This was our 4th time on the Divina, but our first time in Yacht Club. We had a wonderful cruise, met new friends, and have become completely spoiled by Yacht Club. The ship is beautiful and still looks brand new. We constantly saw crew members cleaning every inch of the ship. They also did some touch-up painting to the outside while the ship was docked in port at St. Thomas. This was the fastest embarkation we have ever experienced! As soon as we pulled up to the white tent, the dedicated Yacht Club porter took our luggage, the butler took our carry-on, escorted us through our very own security line, then took us to the Yacht Club waiting lounge where we were given champagne while the butler completed our check-in process. We were onboard the ship in less than 15 minutes (including the time we lounged in the waiting area). We ate the majority of our lunches and dinners in Le Muse. I was happy to see that both menus change daily. During lunch on sea days, the maitre d', Antonio, would make a different fresh made-to-order pasta dish each day which were all delicious! We ate most of our breakfasts at the One Pool bar area where they had fresh fruit, waffles, french toast, pancakes, sausage, bacon, potatoes, smoked salmon, a variety of breads and pastries, and made-to-order omelets. We did have dinner at Galaxy Restaurant twice during this cruise- all I can say is that lobster pasta and the lamb chops are sooo tasty. We spent a lot of our free time in the Top Sail lounge where there were always snacks available, a wonderful afternoon tea service, and live music in the evenings. The butlers that work the Top Sail lounge are so friendly and welcoming; they also introduced us to some new favorite drinks. Every time we sail with MSC, we enjoy ourselves more than the last time. The entire Yacht Club experience is, in my opinion, the best experience at sea for the price. My hubby has already said he would rather do 1 yacht club cruise instead of 2 cruises in a regular cabin. We will definitely be sailing in the Yacht Club again! Read Less
5 Helpful Votes
Sail Date: December 2017
We chose to cruise on the MSC Divina because we saw the Divina on a TV show called “Mighty Ships” and it looked fabulous in the program. The show featured the staircase, pools, hot tubs, rooms and facilities. The information ... Read More
We chose to cruise on the MSC Divina because we saw the Divina on a TV show called “Mighty Ships” and it looked fabulous in the program. The show featured the staircase, pools, hot tubs, rooms and facilities. The information presented in the show was in no way an exaggeration. The ship is spectacular. The staircase is stunning. All of the mirrored glass makes the ship look much bigger and adds even more sparkle to the envoirnment. The mirrors in the state rooms make the cabins look bigger. Even the tiled floors sparkle. The shows presented in the stunning theatre are world class. Above all the service provided by the stewards, pool staff, waiters, staff at the reception desk and the excursion consultants is outstanding. Overall our journey on the Divina lived up to and surpassed our expectations. We would consider traveling with MSC again and are looking forward to our first glimpse of the MSC Seaside on December 23rd. Read Less
Sail Date: December 2017
Let me start by saying my wife and I go on a cruise every year for our brithdays in the first weeks of Dec.(both mid 40's) we have been doing this for years. This was the first time on MSC I read the reviews and saw what everyone was ... Read More
Let me start by saying my wife and I go on a cruise every year for our brithdays in the first weeks of Dec.(both mid 40's) we have been doing this for years. This was the first time on MSC I read the reviews and saw what everyone was saying and it seemed kind of picky the comments.So we took our chance cause the price was right! This ship was one of the best looking ships we have been on. This ship is made for you to go and enjoy yourself which is what we wanted this year and did. If you are looking to party late in to the night and drink your trip away yes this may not be the ship for you. If you are looking for a nice get away give it a try. The only down side we found was the rude people on board with us but being from central Fla we are use to a large amount of foreign tourists so this was not a complete shock to us. we ate in the black crab (Main dinning room) a most nights some people don't like the set dining times and sitting with the same people every night. But for us it was great it was like cruising the old way we meet some people who now we are great friends with. The food was good, great some nights service was a little slow but not as bad as most make it out to be. We also ate in the steakhouse on board we had the surf and turf it was so good we went back 3 other nights during the cruise. I would say to buy the package ahead of time to eat at the steakhouse before you leave home it was 75.00 per person but you got a 3 course meal on 4 different nights. Break it down people that is 18.75 a meal better deal then going to your favorite place at home for the surf and turf and was so worth it. Of course they are those that don't want to pay for meals once they have paid for the cruise I say to them don't stay with the main dinning and the buffet you will get a lot of choices there. The only down fall was the tables at the buffet sometimes was hard to find a table. Aft (back) of the ship seem to always have some open table keep that in mind. Pizza on the buffet was great and the peanut cookies so good! The shows all I can say is the shows are the BEST I have seen on any ship and will leave it at that. You must go to the shows if you are on this ship. Ports were good and MSC did a good job of getting us on and off the ship with no problems if you curise like we do you know to let the rush go then make your way off the ship. If I had one down turn to the whole trip I would say it was our cabin person not that the room was not keep clean or stocked it was every day. I never saw him he was like a ghost I saw him the 1st day asked for a couple extra pillows and he asked if he could get them after he got all the bags to the rooms as that is what they were doing when I saw him said no problem. Sure enough when he turned down the room the extra pillows were there. So back to him being a ghost we are and if you curise a lot use to getting your sheet for the next day at turn down with your towel animal. Well guess what no towel animals the whole trip total let down and our sheet for the next day was pushed under our door or put on the outside of the door late every night.so there is my con for the cabin guy no towel animals besdies that like I said he keep the room clean and stocked and out of sight the whole trip. Well all said and done I can say this as I write this review I have already booked our trip for next year and guess what it is on the MSC Divina that says a lot. We want to do a Panama Canal trip next year and after shopping around you guessed it the price is right almost $600.00 dollars cheaper then the next lowest NCL That $600.00 will pay for some shore excursions and you guessed my surf and truf dinners! Give MSC a try you may just enjoy yourself if you try! Read Less
Sail Date: November 2017
We originally booked an Aurea package balcony room but were offered a great price to upgrade to the Yacht Club...the best thing we ever did...we are now totally spoiled and will try not to cruise in the general population areas of cruise ... Read More
We originally booked an Aurea package balcony room but were offered a great price to upgrade to the Yacht Club...the best thing we ever did...we are now totally spoiled and will try not to cruise in the general population areas of cruise ships if we can avoid it! This cruise was great but very crowded. The Yacht Club experience was wonderful...had a great room...our butler was very attentive and the other perks (private boarding and disembarking, premium booze, private high end restaurant, etc) were the best. Because we upgraded...we still got our 2 massage's!!! There were no chair hogs in Yacht Club pool area as there were more than enough loungers. It was relaxing and there weren't a million kids running around. The drink service was tops! We loved the Yacht Club experience so much...we booked a weeklong cruise (Nov 11/2018) on the MSC Meraviglia from Rome and cruising Italy,France and Spain. If you can...book the Yacht Club rooms...It was well worth it! Read Less
2 Helpful Votes
Sail Date: November 2017
Amazing cruise with family and friends. I will definitely try MSC again. This was a totally different experience than Carnival, NCL or Disney. A little more upscale and a majority foreign clientele which was very refreshing. The ship ... Read More
Amazing cruise with family and friends. I will definitely try MSC again. This was a totally different experience than Carnival, NCL or Disney. A little more upscale and a majority foreign clientele which was very refreshing. The ship itself just blew me away and I didn't really walk around with my camera so I don't have that many pics to share. I traveled with my husband, 15 year old son and another couple. This ship was like visiting a really fancy and fabulous hotel on the water. It had 18 stories which is the largest we have ever been on. The food was much better than Carnival but just much smaller portions. They also allow you to linger between courses and don't rush the meal. There was the usual spa treatments, Bingo, shopping onboard (jewelry, perfume, designer handbags, liquor, etc.), Casino, 3 different speciality restaurants (which we didn't go to) art auctions which DH won the raffle for a small Norman Rockwell print and our friend actually bidded on a small painting that was combined with a facial and won it for his wife. The hubbies spent a lot of time in the sports bar watching football. The sports bar was really cool. You either paid for the drinks or used your vouchers and all the food was free. Hubbies loaded up on fish and chips and wings. Friend and I went once and had the wings which were the best cruise ship wings ever. The sports bar also had a mini bowling alley in it. BTW, MSC has the best cruise ship pizza on the ocean. Real authentic Italian pizza. Served I believe 20 hours a day either in the buffet or in the pizza shop or 24 hours in room service. Also they had that gelato ice cream (just so so). We had the Fantastica package that gave us 12 free drinks each (son had non-alcoholic vouchers). I’m not a drinker so I had 1 alcoholic drink during the theatre show each evening and used the remaining vouchers for diet cokes, the italian gelato ice cream and milkshakes. Throughout the ship, there is free coffe, lemonade, ice-T and other juices (apple, pineapple, kiwi strawberry, etc.). I think the actual highlight was our off boat excursions. Primarily my favorite two was Cozumel and Nassau. In Cozumel we first rented ATVs and rode around those for about an hour then went to the beach and laid in the sun with a Pina colado. In Nassau, the 5 of us rented a private boat for 4 hours and road around the different little islands. The captain took us to a private spot where we jumped into the ocean and went snorkeling. The ride also included unlimited liquor, bottle water and punch for my 15 year old. He then took us to a little strip of a no-manned island to swim. Lastly, on the return, he took us to this native spot called "Bones" which he pulled his boat right up to this little house on the water where we had fresh fried snapper, conch fritters and conch salad. In Jamaica we paid a driver to give us a tour of the area, going to a little market for shopping, an overlook of Ocho Rios, Spice Mountain, visited an area known for Ferns and ultimately ended with us just hanging out at the beach for a couple of hours. Same in Grand Caymans, we didn't buy the excursion from MSC, we got off and found a tour bus selling tours for $20 for 3 hours. The tour took us to a Rum cake factory (received free rum cake samples and free rum drink samples), a visit to see the Dolphins and then a little spot called "Hell" so now I can say I have been to Hell and back. LOL. Tour ended at the beach again. The shows on the boat range from everything from classical musical and opera to a Michael Jackson tribute. They had a big production every single evening. Something different. The shows were filled with everything from Opera, acrobats, these amazing singers and dancers. They had the traditional white party, they had a 70s party and they had an Italian night party. Every evening had a different themed party. We also joined their Voyagers club and was invited to a Captains ball which was unlimited champagne and Hors d'Oeuvres with a live band and dancing. That was a really nice touch. The only thing MSC was really missing was the game shows and activities that we are used to on Carnival such as the comedy. But to be quite truthful, we didn’t miss it as much as I thought we would. Because it was an 8 day cruise, we took opportunities to just rest. Their midday activities mainly consisted of lessons. Yes I said lessons. Everyday you could pick a language and actually go take a lesson in Italian, French, Chinese, etc. Then there was the ball room dancing lessons (salsa, rumba, merengue, waltz, cha cha, etc.). They have these international dancers onboard and it seemed like a lot of the activities were geared around them each day and then of course highlighted each evening in the main production. The only game we participated in was the ship's scavenger hunt. And then the hubbies participated in a virtual racing car tournament. Fasted time won if you didn't crash. Neither won, but totally had fun. All in all, I would give the cruise an 8 out of 10. I shaved off 2 points because the entertainment activities was lacking especially on sea days, just not much to do but hang out and talk and eat and drink. Also we could not find a lounger on any of the decks even if we wanted to pay for it. They have to figure something out in this regard but we still made the best of it. We plan to book again maybe even next year with the couple on the new ship called the seaside. I think the true highlight was spending time with the family and friends in such beautiful tropical settings. The overall vacation was a 10. Read Less
3 Helpful Votes
Sail Date: November 2017
We chose this line and ship twice in two months. Why? Because the entertainment, food, service, beauty of the ship exceeded our expectations. The ship itself is a sight to behold. Each of the swarovsky crystal steps in the amazing ... Read More
We chose this line and ship twice in two months. Why? Because the entertainment, food, service, beauty of the ship exceeded our expectations. The ship itself is a sight to behold. Each of the swarovsky crystal steps in the amazing atrium cost $5,000, and the ship itself was designed by the owner's wife. Public areas are amazingly beautiful, clean, and friendly to all. The cabin (balcony this time, inside before) is typical, yet beautiful with the color scheme, and huge mirrors with huge gold frames. Sophia Loren christened this gorgeous vessel and is the godmother. Dining was superb. My husband has special needs with swallowing. His food was delivered promptly, steaming hot, and with many pleasantries; even in the Calumet casual area on port days. We loved eating breakfast and lunch in the Black Crab on sea days, very elegant. Even though we had seen the entertainment in September, it was exhilarating to see each of the amazing talent packed shows once again. Above and beyond Broadway, Vegas. Service again was superb in every aspect, especially dining. Went ashore in St. John to get a prescription filled, which by the way was written by the ship doctor. Easy access to the doctor, with immediate appointment. She too was very friendly, easy to speak with, patient and understanding of our needs. Antigua was a great shopping experience, lots of native shops near the port. Embarkation and debarkation were very smooth and efficient both cruises. Customs is so fast, blink and you miss it. We recommend this cruise line to everyone looking for a 'cut above' experience. Read Less
5 Helpful Votes
Sail Date: November 2017
Despite the change in the itinerary due to the recent hurricanes, the Divina lived up to all our expectations. This was our 25th anniversary cruise, and was one of the most enjoyable cruises we have taken. The food was great, the staff ... Read More
Despite the change in the itinerary due to the recent hurricanes, the Divina lived up to all our expectations. This was our 25th anniversary cruise, and was one of the most enjoyable cruises we have taken. The food was great, the staff were friendly and helpful, and the other passengers were for the most part polite and friendly as well. The Fantastica package lived up to its name and provided us with plenty of drinks and other amenities. The Cruise Critic meet and greet was very nice and resulted in my solving a problem with my dinner arrangements that I had on the first night. MSC is definitely listening to our feedback and adjusting as they go. The dinner portions were much more adequate than the earlier feedback suggested. I was upgraded to the "black" card status through their status matching program, so between the Cruise Critic and MSC meetings we ended up meeting with the Captain and senior officers three times over the week. They also served champagne and martinis for free around 5:15 PM on both formal nights. Embarkation and disembarkation were smooth and efficient, and the cabin steward was very friendly and efficient. Read Less
2 Helpful Votes
Sail Date: November 2017
The price was a 2 for 1 and we got a balcony cabin. Smooth sailing! The ship was beautiful! We liked the buffet and they had a great selection of fruit for all meals. I had a fantastic dinner of swordfish, shrimp and scallop skewers ... Read More
The price was a 2 for 1 and we got a balcony cabin. Smooth sailing! The ship was beautiful! We liked the buffet and they had a great selection of fruit for all meals. I had a fantastic dinner of swordfish, shrimp and scallop skewers one night in the dining room. All in all it was a great time! The pools are very nice. One was shallow and small, but I was the only one in it, so I enjoyed the "private" swim. I like to use the library, and there weren't too many books in English, but I managed to find what I needed. There are not as many onboard activities as on other ships, but they were adequate. My husband enjoyed the breakfast pizza, which was a first. The pizza was very tasty. Our waiter serenaded us with a guitar song one night. We shopped in Mexico and the Bahamas, but did not do any excursions. I liked the perfume shop where I got some Victoria's Secret gifts at a bargain price. Read Less
3 Helpful Votes
Sail Date: November 2017
We are cruise regulars (sail several times each year) and decided to add a 7 day MSC cruise to the end of our NCL Transatlantic crossing. We were both extremely impressed and felt our trip represented excellent value for money. One of ... Read More
We are cruise regulars (sail several times each year) and decided to add a 7 day MSC cruise to the end of our NCL Transatlantic crossing. We were both extremely impressed and felt our trip represented excellent value for money. One of the cruise agents we book through drew the MSC cruise to our attention at a time when deals including the drinks package applied. We took advantage of that and thoroughly enjoyed it. We sailed from Miami to 4ports that we are extremely familiar with, we had been to them all within the past couple of months so the ports of call were incidental to us. Nevertheless the went ashore at each port and enjoyed our time ashore. MSC operate a Status Match policy which for us meant we were allocated the highest status with MSC notwithstanding it was our first cruise with them. We felt we were incredibly well treated. The benefits included swift embarkation and debarkation, free speciality meals, chocolates, etc. We were extremely surprised. Our cabin was a large interior cabin in a category referred to as Fantastica. It was roomy and worked perfectly well for our stay. Our cabin steward was terrific. Food on the ship was pretty good, the buffet had plenty of variety and the evening dining room provided decent food. Nothing exceptional but nothing to complain over, The speciality meal we had in the Galaxy restaurant was excellent, the steakhouse only so so. Drinks on the ship were fine. We quickly discovered that the package we had excluded top shelf drinks and whilst my preferences were all within the standard drink package the modest upcharge to premium was sensible so that my wife could get her preferred brands. (Both packages had to be increased which we felt was sensible and fair enough). The ship is really smart, actually better than we anticipated, and even more surprising was that the clientele seemed far better presented than on most ships we have taken out of Miami. It seemed a more gentile crowd than that on NCL, RCCL and Carnival. Almost everyone smartened up each evening and the Formal nights (there were 2) were almost universally reflected in the dress code across the ship. The highlight for us was the theatre shows. They were relatively short (circa 45mins) but head and shoulders better than those we have seen on the larger cruise lines in recent years. The quality of singing, dancing and variety specialists was extremely good. On a more negative side the music in the ship became extremely frustrating. There was a wholly disproportionate skew towards Latino music and dancing. Every afternoon and evening involved an extremely loud and irritating Latin dance lesson that was practically impossible to avoid. The vast majority of passengers were not Latino but were obliged to ‘endure’ several hours of Latin music and dancing each day if they wanted to remain in the deck or in the main evening entertainment location. In our experience on other ships dance classes are held at a location that requires those that are interested to actually go to the venue to participate, in the case of the Divina the dance classes were forced only everyone to such an extent that you had to vacate your position lounging on the deck to escape the extremely loud and repetitive instruction. Without question this was the worst thing about the ship and the cruise for us. Alternative music was available but that was very much of a sedate piano / violin variety. The only band capable of providing a more pop or rock option was bound to the Latino genre save for a very brief 3-4 song interlude on day 1. The ship made good time progressing around the itinerary and operated most efficiently. No hitches were experienced. The staff across the ship were extremely friendly, smart and well motivated. We will certainly look at cruising MSC again in the future. Read Less
1 Helpful Vote
Sail Date: October 2017
This was our first cruise with MSC and we enjoyed it very much. We have been on about 15 or so cruises, mostly with Princess and one with Celebrity. First off let me put this all in prospective. My husband and I are in our mid 40s and ... Read More
This was our first cruise with MSC and we enjoyed it very much. We have been on about 15 or so cruises, mostly with Princess and one with Celebrity. First off let me put this all in prospective. My husband and I are in our mid 40s and we were in Yacht Club for this sailing so our experience will differ from those staying outside of Yacht Club. Vacations are a time for us to relax as we both have professional careers and own a small business. We were traveling with another couple and two friends all staying in Yacht Club except for the one friend. We were also part of a large, about 400 people, bear group onboard. Miami: We arrived 2 days before and stayed at the Intercontinental downtown. It offered a variety of places to walk to for dinner and entertainment. We took Uber here and to the port the next morning. We paid $18.50 to the hotel with Uber. For comparison our friend paid the same price to use Super Shuttle which stopped along the way to drop people at different locations. Had no problems with either and would recommend. Embarkation: This was the easiest embarkation we have ever had. After arrival at the port we took our luggage over to the Yacht Club white tent that was set up curbside. There a butler checked our paperwork, checked us off his list, and put tags on our luggage. We waited a few minutes and another butler came and escorted us through security and upstairs to a separate check-in area. There we had a glass of champagne while being checked in and receiving our cruise cards. Once our group was all checked in, the butler escorted us on the ship up to the Yacht Club lounge to wait till our cabin was ready. We had snacks and drinks and used this time to link our onboard accounts to our credit cards and set up our dinner reservations. There is a kiosk next to the concierge desk to setup your account and our restaurant maître d was on hand in the lounge to handle reservations. When our cabin was ready, which was pretty quick, our butler Vishnu came and took us to our cabin. Along the way he introduced us to our cabin steward Lovish. Once in the cabin Vishnu explained everything in the cabin, how to get a hold of him, and what to expect from him. This was so much better than our last butler experience on Celebrity. Ship: Our first impression of the ship was it looked really beautiful. There were a lot of venues to hang out which seemed to disperse people well. The Swarovski crystal stairs were just gorgeous. Being able to control and expedite the forward center 2 elevators with our key cards made getting around much faster and is a great benefit for Yacht Club guests. The overall cleanliness appearance of the ship, outside Yacht Club, was bad compared to past cruises we’ve been on. There were always dirty dishes, glasses, and empty cans & bottles all around on the outside decks. And the restrooms were just about nasty most of the times. Especially the ones back by the Garden Pool & Bar. Yacht Club: Staying in Yacht Club was one of the best experiences I’ve had since I’ve starting cruising. The service was exceptional and you could really tell they were happy to make sure you had a great cruise. The Yacht Club lounge was great. Service was quick, professional, and they quickly learned what you like. There was live music here most night consisting of mostly piano and/or violin. It was easy to get to know and chat with our fellow guests here. We got to know quite a few people this cruise. They had snacks out on a little buffet here most of the day that changed multiple times a day. The view from the wrap around windows looking off the front of the ship is also very nice here. The Yacht Club pool and bar is fantastic. We would normally have breakfast up there as there was a cook to order omelet station and small buffet by the bar. There was also a small lunch buffet and cook to order hotdogs & hamburgers. One of the best poolside hamburgers I’ve had on a cruise. The pool area was also never crowded and plenty of lounge chairs to choose from. The two hot tubs were nice and warm and never filled with kids. This was a very relaxing area to hang out away from the overly crowded main pool area of the ship. Cabin: Our cabin was ready pretty quickly. We had one of the shorter but wider cabins on deck 16. The cabin wasn’t huge but about the same size as a mini-suite on Princess or a Sky Suite on Celebrity and very comfortable in size. We actually spent less time in the cabin this cruise as it was just so nice sitting in our lounge or up on our pool deck. There was decent storage space so everything was able to be put away. The bathroom had a nice tub/shower combo with a glass partition instead of a shower curtain. There were too many mirrors. The whole back shower wall was a mirror as well as the large mirror over the sink area. It made it seem bigger but you were able to see too much of oneself when doing your business. The only issue we really had with the bathroom was the water temperature. It was very finicky and would constantly go from cold to burning hot. You had to be careful while showering. The rest of the cabin was very comfortable and nice. Balcony was a nice size with 2 chairs and a table but we barely used it. The mini bar was nice but again we barely used it as it was so easy to run over to our lounge for a drink. Our butler was exceptional. The first morning he chased us down after leaving the cabin to make sure we had a good night, didn’t need anything, and to pass information for the Captain’s mixer later in the afternoon. On multiple occasions when he would see my husband at the lounge getting coffee, he would send him to go back to the cabin saying he would bring it there in a minute. Our cabin steward was great and was ninja like. We never seen him in the cabin but it was always perfect. I wanted to bring him home with me. Lifeboat Drill: I just wanted to mention this as a comparison with Princess. On this cruise it wasn’t as formal of a process, at least in our muster station. They did the announcement over the intercom and then after told everyone to try on their life vests. But they weren’t overly concerned if you were listening or if you even tried on your life vest. Bars: Outside of Yacht Club we only used a couple bars a couple times. The first night after dinner we went to the piano bar to listen to the music. I ordered a Don Julio and Ginger. I received a Crown Royal and Ginger. It took the waitress a while to replace my drink after I notified her of her mistake. Not sure what the issue was. We meet our friend, not staying in Yacht Club, down at the Silver Bar a couple times for pre-dinner drinks. Service was none existent the first time and was very slow the second. And I couldn’t get over that they allowed kids to sit at the actual bar here. We did grab drinks at the Garden Pool Bar a few times. Service was pretty good here but it was often really crowded as this was also the smoking area on deck. We had our bear group’s private Halloween party in the Galaxy Lounge and it was almost impossible to get a drink. There were over a couple hundred people there and only 2 bartenders. It was easier to go elsewhere for a drink and come back. Overall if we weren’t meeting friends somewhere we just stayed in Yacht Club. Service was much better and there were no crowds. Specialty Restaurants: We didn’t try the specialty restaurants. Being a black card member with MSC we could have had a free meal but by the time we decided to try the steak house we couldn’t get a table for 6 at a reasonable hour. Dining Room: We only ate in the Yacht Club restaurant La Muse. We had a set 7 o’clock dining time we made on the first day for the 5 of us. Food was good and service even better. They always remembered my husband’s ice tea and who drank sparkling or regular water. There was many times the maître d made special dishes for everyone from a little station set up in the dining room in the middle of the tables. The wine list was ok and not too overly expensive. The only negative I can say is, outside the filet or tenderloin, the beef is of lesser grade than I was used to. Also it was necessary to order your steaks rarer than you liked as they always came out over cooked. Buffet: We never ate in the main buffet. In fact I only walked through it once, by accident, and wished I didn’t. It was midday and it was super crowded and chaotic. Food: Over all the food was really good but we also never ate outside the Yacht Club areas. We really wanted to try the pizza place down on deck 7 mid-ship but never got the chance. Entertainment: Except for a couple music performances around the ship we didn’t attend any of the entertainment. Our large bear group had a few private functions we attended but not much else. Pools/Slide: We never used the Main, Atrium, or Garden pools. Our Yacht Club area was just so much more relaxing and quite. However, we did walk through the main pool area on many occasions and it was always a crowded mad house. There were even people who would block the walkways on deck 15 with their loungers. Also of note the adult only Garden pool area was not enforced as there were kids using that area. Now we did venture out to the slide on a few occasions. That was a lot of fun and should be tried. And it was never really crowded. While talking to the slide attendant he stated he never rode it as it was for passengers only. So on the last day I tried to get him to lend me his uniform shirt so I could monitor the slide while he rode it a few times. He declined my offer, lol. Internet: It took me till the second day to get my internet package working. But that was my fault as I was trying to set up my account by making up an account number instead of using the number provided on your cruise card. But after I set up my account it worked fine. I had no issues checking email and social media. I bought the streaming package for the whole cruise for $79 prior to sailing and thought it was reasonable price for 7 days. Ships Staff: Everyone in the Yacht Club areas was amazing. Raymond at the Garden Pool Bar was outstanding. The other ships staff we had brief contact with was also very nice. Fellow passengers: Our fellow Yacht Club passengers were all very nice, a bit sophisticated, and seemed well-traveled. Even the handful of children in Yacht Club was well behaved and very polite. There were quite a bit of rude behavior throughout the ship. This mostly related to pushing and shoving, cutting in line, blocking walkways with loungers, and poor elevator etiquette. Ports: For our cruise we stopped at Montego Bay, Grand Cayman, Costa Maya, and Nassau. Montego Bay we got off the ship, took a photo by the port sign, and got right back on. We relaxed by the pool and rode the water slide. In Grand Cayman we did a private island tour and beach lunch with our large bear group. With Grand Cayman being a tender port it was nice being in Yacht Club as there were long lines but our butlers would just escort us to the front of the line. In Costa Maya we took another private excursion with our bear group to a beach resort for the day. The beach swim area was pretty shallow but it still was a fun day. In Nassau we just walked around and did a little shopping, stopped for a drink and snacks, then returned to the ship. We’ve been to all these ports numerous times so didn’t pack to many activities in our port stops. Disembarkation: Again another easy process. We had to have our luggage out in the hall by 2 A.M. and be out of our cabins around 8 A.M. We woke up and got ready and then went to our lounge. There we had snacks, coffee, and waited for our group of 5 to all be ready. Once we were ready our butler escorted us down to the gangway. Once off the ship we easily found our luggage in the terminal and quickly made it through customs. At curbside we again called an Uber and were at the airport in no time. It was pretty seamless and hassle free. Issues: We really had no issues on this cruise. The water temperature in the shower was only a minor problem. It was also a struggle as there was only food in the Yacht Club lounge for 20 of the 24 hours in a day. Last thoughts: We had an outstanding cruise and would sail Yacht Club with MSC again. Not sure if we would sail MSC with staying outside of Yacht Club. It was a very relaxing cruise with exceptional service which was what we needed. I’m still in awe at how great the service was. We are thinking of trying Seaside maybe for 2018. Read Less
Sail Date: October 2017
We went on this cruise because we had not yet cruised on am MSC ship. We have been to all of the ports on previous cruises.Then we found a great price and got a balcony cabin for an inside price. The ship was a very nice ship it was clean ... Read More
We went on this cruise because we had not yet cruised on am MSC ship. We have been to all of the ports on previous cruises.Then we found a great price and got a balcony cabin for an inside price. The ship was a very nice ship it was clean and shiny. The crew were cleaning always but did not cause a problem in getting around. We boarded the ship easily and walked off with our bags when the cruise was over. We were quite satisfied with the size and location of our cabin, it was a family balcony. We had 1st dinner and the dinning room was nice and the service and food were all good. We had heard the PIZZA was good before we went on the cruise and it was good but the line was long, but not a real problem, so it was always fresh and hot. The variety of food was good for us and the portions were about the right size. We were on the cruise on Halloween and so we took costumes,we were mimes, we went to dinner dressed in costumes and there were others who were dressed in costumes also. We had fun with the crew and some of our fellow passengers. The shows in the theater were good for the most part we went to most all of them. The entertainment in the bars was to our liking also, we did not stay up for the late night stuff, after 11 we were in our cabin. We traveled with my wife's brother and sister in law we are all seniors but we do go up and shoot a few hoops when it is not to hot. We shopped in the ports and had a drink or two but no food or any paid for excursions. We would do this again. Read Less
3 Helpful Votes
Sail Date: October 2017
Noel, a server in le Muse said that to me one night and I knew it was true. I sailed Yacht Club and loved every minute. From the moment we dropped our luggage off for boarding to the day we closed our cabin door for the last time - I was ... Read More
Noel, a server in le Muse said that to me one night and I knew it was true. I sailed Yacht Club and loved every minute. From the moment we dropped our luggage off for boarding to the day we closed our cabin door for the last time - I was impressed. The staff of the Yacht Club did everything they could to make this a relaxing, unforgettable experience. Deep, a server in the Topsail Lounge took the time to know us so he could anticipate what we might want to drink. Vicki, took care to keep our cabin immaculate. For the money this was a true experience. Top shelf alcohol and plenty of it was served. The food in le Muse was second to none and so was the service. Perhaps the snacks in the Topsail Lounge were mundane but they were just snacks. We enjoyed the made to order omelettes at the bar by the One Pool in the mornings and the food in le Muse in the evening. Embarkation set the tone for the cruise. A butler greeted us and walked us directly on board. No waiting in long lines! We walked on, had our cruise cards made and went directly to our cabin. There another Butler gave us a tour. The manager of Le Muse also greeted us and made us feel very welcome. The Concierge helped with spa reservations and any questions we may have had. The only hiccup was the day our butler took us to the tender for priority boarding at Cayman Islands. A female MSC employee stopped us and yelled, very rudely, at our butler. While the butler went to straighten things out another passenger attempted priority boarding and she yelled at him! Mulch to our delight he yelled back. Very awkward. In the end our butler had been right and we were able to board without further difficulty. I would definitely sail again and would go Yacht Club. It was worth it. Read Less
4 Helpful Votes
Sail Date: October 2017
We cruise several times a year and wanted to try MSC. The amenities associated with a Yacht Club cabin were especially inviting and the price for this was considerably less than we would expect to pay on other lines. The status match which ... Read More
We cruise several times a year and wanted to try MSC. The amenities associated with a Yacht Club cabin were especially inviting and the price for this was considerably less than we would expect to pay on other lines. The status match which made us Black Card was a plus. The ship is beautiful and immaculate throughout. Our cabin was 15024. Located on Deck 15, it was a good location, close to the Top Sail Lounge, the Concierge and elevators. It was clean, comfortable and attractive. Although referred to as a Yacht Club Suite, it is about the size of a typical balcony cabin on Celebrity. It has a (barely) walk-in closet and adequate drawer/shelf space. The bathroom has a combination bathtub and shower. The balcony has room for two chairs and a small table. We dined in Le Muse every evening, even foregoing our free specialty restaurant dinners because Le Muse was so good. Choices were not as extensive as we've seen on other ships, but there was enough variety. We had breakfasts and lunches at Le Muse or at One Pool, on a top deck that has omelets to order and a small buffet. We wandered into the regular buffet a couple of times, and the food looked very good, but it was too crowded. We ate at the Sports Bar, which many people did not realize is free. This was probably the "extra" meal that put on the pounds! The entertainment was far and away the best I've seen/heard on a cruise ship. The theatre is huge, with no columns to block any views. The stage is enormous. The singers and dancers are very professional. The costumes were beautiful. We sent to every theater performance. The singers and musicians scattered among the lounges were exceptional. The service was over-the-top. Except for a snafu upon embarking (there was a group of 48 ahead of us that slowed things considerably), we felt very pampered. Our butler, Lola, and our room steward, Vicky, were fantastic. Lawn Club cruisers have a dedicated Concierge desk (never have to deal with Guest Services!!!), and everyone there was very accommodating. The maître d at Le Muse, Antonio, was ever-present and a delight. Our servers were professional. The bartenders at Top Sail could not have been nicer. We liked this cruise so much, we booked a future cruise on Seaside. Read Less
1 Helpful Vote
Sail Date: October 2017
We sailed on Oct 21, 2017 for 7 nights on the MSC Divina . This little review needs a heads up. We (meaning my DH-69 and myself-68) stayed in a YC2 suite, #12002. so our perspective may be a little rose-colored. Embarkation: WOW! ... Read More
We sailed on Oct 21, 2017 for 7 nights on the MSC Divina . This little review needs a heads up. We (meaning my DH-69 and myself-68) stayed in a YC2 suite, #12002. so our perspective may be a little rose-colored. Embarkation: WOW! We were whisked up to the YC waiting area where we got our pictures taken for our cruise. We then waited until the ship was cleared for embarkation. The butler took us up to the Top Sail Lounge where we met with our butler for the week. He took us to our cabin and explained everything to us. Then our vacation began. The Ship: Gorgeous. Even though it is a very large ship, it didn't feel like it. There were pools all over the ship. The LaSerene pool, the one with the retractable roof was never busy. Whenever we went past, maybe 10-15 people the most. The main pool was where the action was. It was a little busy by the adults only pool--I think that was do the fact it was by the smoking are at the aft of the ship. The we were at the YC pool there was never more than 6 people in it. This ship has an abundance of bars and lounges. During the day many people took to them to read, play games and cards and to just chat with friends. The Food: of course the food in LeMuse was phenomenal. We ate at Galaxy which was so so. We were expecting better. We also ate at Eataly the Steakhouse, but we had pasta. It was good, but that was a day that we enjoyed Cozumel a little too much (if you get my drift) so I think it would've been better on another day. One day we went to the buffet for lunch at around 1:30 when we thought the crowd would be lighter. WRONG!! We grabbed some salad and a slice of pizza (which was as good as everyone attests to). The problem came next when we couldn't find a table to sit at. Yes, we went to the farthest aft part of it but still no table. We basically waited until someone left, then we waited about 10 minutes for someone to come and clean the table. My DH isn't a fan of any buffet on a cruise or here at home. Needless to say, this didn't change his mind. The Entertainment: I loved the nightly shows in the theatre. My DH thought they were very cheesy and the crew overly asked for applause. The last night, the Michael Jackson Tribute was AWESOME, Even my DH wanted to know where that crew was all week. The energy of everyone was terrific. Excursions: We didn't do any MSC affiliated excursions. We did an excursion on Grand Cayman that we booked personally. It was the Jet ski, Stingray, snorkeling, Starfish excursion. We were driven to the Holiday Inn beach where we were outfitted with our vests and snorkeling equipment. We then proceeded to our jet skis. There was a total of 4 of us on the trip. One couple rode together and my DH and I rode solo. We jet skied out 4 miles to the stingrays stayed there about 20 minutes, went to the snorkeling sight for about 20 mins went to the beach for a few minutes to get water and refresh. We then went to the star fish point and stayed there about 15 minutes. Then it was back the 4 miles to where we started. I would do this excursion every day on every island if it were offered. On the other islands we just got off the ship and enjoyed the island culture. Disembarkation: Our butler escorted us off the ship to the gang way. Off to customs. Out of there in about 20 minutes. This cruise was so great we are trying to plan a cruise in the summer of 2019 on the Seaside with our daughter and her family in the YC for our 50th wedding anniversary. All in all, our experience on this ship exceeded our expectations mainly because last year at the same time, we were on the Escape in the Haven and we were hoping for that experience. The YC was by far a way better experience, especially at the price. If I can answer any questions, please ask Read Less
2 Helpful Votes
Sail Date: October 2017
We chose this cruise for the Eastern Caribbean ports of call and the price. We booked a Fantastica Interior cabin, but we were complimentarily upgraded to a Fantastica Balcony cabin! Our first! If you haven't sailed with MSC before ... Read More
We chose this cruise for the Eastern Caribbean ports of call and the price. We booked a Fantastica Interior cabin, but we were complimentarily upgraded to a Fantastica Balcony cabin! Our first! If you haven't sailed with MSC before you select your cabin preference (interior, balcony, suite) and then you select your experience ( Bella, Fantastica, Aurea, Yacht Club etc.) Our Fantastica experience cam with some perks. 12 drink vouchers per person, free room service from 6 am until 11 pm, some classes for kids but we didn't bring any with us. Embarkation was fast and efficient. Our paperwork said to embark at 4:15 pm but we had an early flight so we went early. We were on the ship by 11:15 am, The buffet didn't start serving lunch until noon and the sports bar until 12:30. I found the food to be very good. Believe all the hype for the buffet pizza...so delicious! I loved the McCarthy salad at the sports bar, it has greens, avocado, bacon, chicken and a honey mustard dressing. The MDR was pretty good. One night when I ordered a scallop dish I was surprised when it had only 5 miniscule scallops the size of tic-tacs. Our service was ok in the MDR, we waited for our menus a few times in excess of 5 minutes. Those drinking flat water with dinner had to wait for refills. If you drank the sparkling water the left the liter bottle for refills. Our MDR servers ( for dinner) did not once place my napkin on my lap. They did do so at breakfast in the MDR. It's a little thing, but it makes me feel like I am on vacation. The ship is spectacular! It is elegant and welcoming with lots of little seating areas. The Swarovski Crystal staircases are stunning. I suggest getting your Gala night photos here. There are 2 Gala nights(formal) on a 7-night cruise. The entertainment is top notch. The entertainment staff are fun, friendly and get EVERYONE involved. This the best entertainment staff on the sea! Our cabin was beautiful! We loved our first balcony! If I were designing the space I would move the mirror which is at the foot of the bed to somewhere you could back up a foot or so to use for checking your outfit. The mirror is large but it is only about 10 inches or so away from the end of the bed so when you are trying to use the mirror you are almost on top of it. I would also allow for more than 10 inches between bed and wall. It was definitely wait your turn when hubby was going the opposite way. We loved our cabin location Cabin # 9160. We were right near the secret or not so secret elevator. So if you took it up to 14 you were at the buffet entrance. If you took it down to 6 you were at the Black Crab MDR entrance. It was right off the Atrium as well. We were worried there would be a lot of noise but it was great! We booked while on board and got some great perks: double voyagers club points, $200 instant OBC which they applied the next day, The cruise we booked is in the Yacht Club on December 8, 2018 and was one of the Voyagers Club distinctive cruises so we saved 20% off of our cruise and were given an additional $50 OBC per person on top of the $150 OBC offered. We are looking forward to trying the Yacht Club experience! My husband had a hard time getting a machine every time he went to the gym. There were a few out of order and they rest were all occupied at 6 am! That could be improved upon, for the number of guests aboard it was inadequate. Service was exceptional at times and sub-par at others. Our hot lava sone Bali massages were wonderful and 30% of on a port day. Please ask any questions you may have. All in al we loved it! The Cruise Critic Meet & Mingle was wonderful, there were 86 of us. The Captain and many of the Senior officers were present and were circulating, asking us about our experience so far and answering questions about Divina, MSC, and other MSC ships., there were complimentary hor dourves and cocktails. There was also a delicious cake and a group photo taken. It was sent to our cabin a keepsake a few days later. It was really nice! Read Less
Sail Date: October 2017
Embarkation was the fastest I have ever experienced. This is my 6th cruise. I stayed in 8134 an obstructed view balcony room. MSC upgraded my room after their price went down. Note they were only willing to do so because I booked ... Read More
Embarkation was the fastest I have ever experienced. This is my 6th cruise. I stayed in 8134 an obstructed view balcony room. MSC upgraded my room after their price went down. Note they were only willing to do so because I booked directly through MSC. My other friends and family that booked through a third party were not allowed to upgrade. My room was great, spacious and lots of room for everything. When I arrived it was very dusty and look like it had not been thoroughly cleaned. I asked my cabin steward to please detail the room that night. When I came back from dinner it was spotless and all the nooks and crannies were cleaned and dusted. Even smelled fresher. Food Breakfast is disappointing after the first 2 days because it is literally the exact same menu. No twists, no new shapes.. NADA. It is basic bacon , eggs and potatoes everyday. It taste great and it is consistent. I would have a liked just a tad bit of variation. Lunch- Buffet food has never been so good. A 10 for MSC for amazing buffet lunch food. You literally had to make rounds to make sure you tasted everything. It was fantastic. My mother was in love with the deserts. There was a Spanish Paella that was absolutely bomb. Dinner - We ate at the Black Crab every night and that was just lovely. Our server Fiel was great at keeping up with all of us (8 people). The menus varied every night and had some of the basics like chicken, lasagna there every night as well. There was something for everyone every night. Service was slow at first but it definitely picked up. Not sure if it was because I commented about it but either way there was definitely a great improvement by the 3rd night. Thank you! Beverages - OMG why!! I had the fantastica experience and an extra 18 drinks voucher book, did not even use much. It is nearly impossible to get a good drink. Its as if all the bartenders learned the recipes for every drink on the menu but no one taught them how to balance the ingredients or how to mix. I say all the bartenders get a complete mixology bootcamp or something. The most consistent bars for better drinks are in the Casino and the Divina bar right outside the Black crab. I used their iron and press service which was wonderful A- because I hate ironing and 2- everything came back perfectly pressed with same day service. I did not use the ships excursion services. I usually venture out on my own. There were always plenty of activities on the ship. So much so that I feel like I did not get to do absolutely everything I wanted to. You definitely need at least 2 weeks on the ship to feel like you really got to it all. We did many of the dance classes. The entertainment staff was so personable and just happy to chat and mingle. Kayla was amazing and honestly should be a cruise director or have her own stand up comedy show. 1 thing that was missing was a comedy night or something to the sorts of that. The ship was always very clean and well maintained except for the waterfall inside near guest services. That looks like its seen better days. Gym - was great very spacious, clean and staff was very helpful. The Spa- As always cruisers you know to wait until the last few days for the best specials. The prices do indeed go down. I had a 30 bali hot stone massage and then spent an hour in the thermal area. My massage was delightful. The tea bar in the Spa is amazing. Do not overlook this place. Natural juices and concoctions galore. BTW There are only 2 saunas there if you are like me and hope to get into different body jet Whirlpools and more than 2 saunas it is not worth getting the passes. It literally is just 2 saunas 1 wet one dry and 8 lounge chairs ( NOT HEATED). My mother got a hair color at the salon and was very impressed by the quality, service and the whole experience. Overall this MSC experience I feel that although not everything was absolutely perfect initially as soon as I mentioned it to someone they did everything in their power to correct it right away and maintain consistency. Except for drinks ... Literally getting a drink is like the lottery. Just order straight liquor if you can help it. I felt appreciated as a customer and that is very important to me. I would definitely sail with MSC cruises again. Read Less
Sail Date: October 2017
I could find some issues, however, they are too minor to bring up. The cruise was very enjoyable and relaxing. I will tell all my cruising friends about our trip and with luck I will cruise again with friends. Our stateroom was very ... Read More
I could find some issues, however, they are too minor to bring up. The cruise was very enjoyable and relaxing. I will tell all my cruising friends about our trip and with luck I will cruise again with friends. Our stateroom was very comfortable and we enjoyed looking at the beautiful blue water and reading while sitting on the balcony. Boarding and disembarking were the best I have experienced. I donot have the words to to say how great the shows were. The crew from our stateroom steward to the wait staff were all helpful and were there when needed. The new design for the shower was great at 6 feet 2 inches 250+ I had no problems getting in or out of the shower. Also helpful was the closet space with more hangers. We have made this trip with Rccl and did not book any tours, we did have an excellent guide in Montego Bay,Ms McIntosh who gave us a wonderful tour of the city, she was just a joy to be with. Read Less
3 Helpful Votes
Sail Date: October 2017
We were looking for a cruise to follow another cruise on another cruise line. We had traveled in the Yacht Club previously on this ship. This time in a balcony. I missed the butler service this time but our early dining time was fine in ... Read More
We were looking for a cruise to follow another cruise on another cruise line. We had traveled in the Yacht Club previously on this ship. This time in a balcony. I missed the butler service this time but our early dining time was fine in a table for two. Had a great Head waiter, Ventislav, and waiter Fiel. Cabin steward even got me Venchi chocolates when I said I missed then from the previous cruise on MSC. Shows were very good, particularly the Michael Jackson one. Casino had two days where they gave you $5 to play for free and keep your winnings. ,Love the Piazza del Doge gelato bar. Food in buffet was excellent and they make fabulous pizza. Great salad availability. Love the Eataly Steakhouse cacio e peppe. Only complaint is food was often lukewarm in formal dining room, but when I said something they were quick to replace it. MSC has come a long way since first coming to US market. Breads were plentiful and varied. Coffee and water readily available. Beautiful ship, impeccably clean. Great captain Master Marco Massi was very personable and accessible.Great Hotel Director Ziggy. We'll cruise with them again. It was a very relaxing cruise for us. Read Less
MSC Divina Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.3
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.4
Enrichment 1.0 3.2
Service 4.0 3.6
Value For Money 4.0 3.8
Rates 5.0 3.7

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