"The ship was nice and the private island was great but we will not cruise with MSC again unless they improve their management and guest services.There is a large buffet and several smaller food shacks on the island so you don’t need to go back to the ship to eat...."Read More
Choose them for price & itinerary, service was bad, buffets are $2.99 Las Vegas style, our suite & balcony were unusable for seven days due to work during day, cruise on board managers are unavailable, hand gel stations constantly empty, slow service, tables, chairs and public areas are unavailable due to staff allowing them to be reserved even when they are used for hours & hours. Staff do not ...
After reading all the negative reviews for the MSC Divina in the Caribbean I was very concerned for our first trip with MSC. We have been on NCL and RC several times each. Most of our fears were alleviated upon getting on the ship and experiencing the super friendly customer service – in fact, just based on friendliness MSC is amazing.
The Good:
Our stateroom – we had a two-room suite so we ...
We are 57 and 61 years old and have travelled on 16 + cruises. We have travelled on Carnival, NCL, Cunard, Celebrity, Royal Caribbean and now MSC. They all have advantages and disadvantages for various reasons. The only one we will NEVER travel with again is Cunard.
This was our first time on MSC. We booked the trip with another couple for a 1 week getaway. We have travelled on this ...
Everything about this cruise was subpar. The décor was dated and tacky. The cleanliness was lacking - it was visibly dirty. The food was unexciting, and unappetizing. The entertainment was embarrassing. The check in process was a disaster. There were billing issues. There were issues on the private island (Ocean Cay) There was poor Wi-Fi and a broken satellite. There was no information ...
02/02/2023 - 02/12/2023 We just spent 10 day on the MSC Meraviglia and loved it. We wanted to continue cruising but that ship was full on the next cruise. The cruise consultant booked us on the Divina out of Miami. We rented a car and drove to Miami to catch the “Divina”(02/12/2023 - 02/17-2023). We arrived 4 hours before departure time. No passengers had been allowed to board the ship yet, so ...
My husband and I just returned from our first cruise with MSC and we traveled with 10 other people who, also, have never cruised with MSC. Usually, we return home with great things to say about the cruise lines we experience, but this one is much different.
To start, before we ever left, we made several phone calls to inquire/clarify about general information ranging from vaccinations, curling ...
We have been with MSC Divina from 27th January 2023 on a 10 night cruise through caribbean and south america. It was the worst experience we had so far with MSC and we were before that on couple different MSC cruises and ships.
The ship itself has a beautiful design and a lot to offer. Embarkation in Miami went smoothly and without any problems. We went straight to the buffet restaurant for ...
I Booked an 11 day cruise nearly 1 year ago along with 5 other families. From day one, whenever any of us called customer service we were given conflicting information to various questions. IE: drink packages...does the dining room have tables to accommodate 12 in our group.
Obviously their representatives do not know your product well enough too give the same answers.
I searched and ...
So I have been on many different lines and the past 2 cruises have been with MSC. But MSC would NEVER be my pick unless sailing in Yacht Club.
Yacht Club is wonderful in every way, but the second you step outside of it to the main bars there is no service most of the time or bars are closed.
The buffet is HORRIBLE. Packed to the brim, people are elbowing and shoving and cutting lines and ...
We choose this cruise for a family cruise (3 couples) because of the price and itinerary.
We have sailed with Royal Caribbean, Carnival and Celebrity in the past.
First of all the Divina is a beautiful ship. But dysfunctional. While everything is pretty to look at it has a layout and design that wastes a lot of space making for overcrowding everywhere. Huge areas are reserved for suite ...