552 Princess Sun Princess Cruise Reviews

We stay in Hong Kong before the cruise which is the best thing to do. We embark very smoothly in hong kong and disembarkation in Brisbane was great. While the ship is looking old and could do with revamping, I really loved the cabin, while ... Read More
We stay in Hong Kong before the cruise which is the best thing to do. We embark very smoothly in hong kong and disembarkation in Brisbane was great. While the ship is looking old and could do with revamping, I really loved the cabin, while I normally don't like a soft bed it was okay. I ate in the buffet for most lunches and the selection was great especially as a diabetic I loved having choices of dessert that are sugar-free and tasted great. Entertainment and activities where good but more activities that tailor to the guest would great i.e more craft. The front desk had long lines during the first 2 days of the cruise. While the tender ports you had to wait longer if you were not an organized tour but as experience cruisers, we expected that. Of all the sun princess have some great points and only a few issues that can be rectified Read Less
Sail Date September 2019
Would not recommend the Sun Princess!, would not travel on this ship again!, it’s a floating rust bucket!. The ship is way too old to be in service, it may have been refurbished but there is rust everywhere and it is not a modern ... Read More
Would not recommend the Sun Princess!, would not travel on this ship again!, it’s a floating rust bucket!. The ship is way too old to be in service, it may have been refurbished but there is rust everywhere and it is not a modern ship, it’s very dated. The crew even were hammering loudly the rust off the ship during the midday pool deck movie until passengers complained to get the crew to stop. I have never been on a ship where the crew did so much constant maintenance on a ship during the cruise. The toilets didn’t work and the ship smelt like the toilets had overflowed all the time!. It’s not a family friendly ship, if your are after water slides, there isn’t any. The ship needs to be scraped. The rooms are small, not enough laundries on board (for the number of passengers on board) and not enough washing machines or dryers for the numbers of passengers on board. Try to wash during port days (when most passengers are onshore on tours). The food was very poor. There was no variety in the food from the Horizen Court Buffett. Unless you like eating meat and three veg for lunch and dinner (it was like a cheap RSL meal), after 18 days of meat and three veg (I don’t want to see another plate of lumpy mash potato for at least the next 12 months!). Always the same dishes served, day after day after day!. The grill over the pool deck was hit and miss but this really only served pies, chips and burgers. The crew never cooked the vegetables enough, they were always hard. The buffet had a lot of creamy, sugary cakes. They had good cookies. $18 for a cocktail was a rip off!, get mocktails as part of the Soda package, if you want to save money. If you want a “behind the scenes” tour of the ship, that will cost you $175, free on other ships. The main restaurant was ok, but the portions are very small, if you are a big eater, a visit to the buffet after dinner in the Regency restaurant will be required unless you want to go to bed still hungry. Left the main restaurant after dinner hungry a number of times as the meal portions in the Regency restaurant are small. Not all the meals were that great at the restaurant (the pavlova was hard). Played bingo onboard but to buy the cards, it cost a lot of money, $30 for a card with 5 games and you paid extra to get the pet to cross out the numbers. The staff were friendly but their service was not impressive. There aren’t even any towel animals left on your bed each night. None of the staff onboard went the extra mile to make your time on the Sun Princess feel special. If your request was not within their narrow job description, they just directed you to someone else to possibly see if your request is even possible. If you have a specific request or enquiry, try to find someone who deals with your type of request if you want an answer (good luck with that!). The food and beverage staff service were very slow, with the exception of bar tenders on the pool deck. The only other impressive staff were in the Steakhouse restaurant, who fussed over you to make your experience in the Steakhouse restaurant special. The shows were ordinary. After 18 days the Princess dancers only did two really good shows (each show went for 30 minutes) but the princess theatre is small and the 7.30 pm show is the most popular (get the show at least 30 minutes before the show starts if you want a seat). There were a couple of other good performers but most shows were really bad and boring!. If your after the types of shows you’ll get on US cruise ships, you will be very disappointed, Australian cruise ships are the poor cousin to US ships when it comes to the shows. A lot of the performances had singers who constantly sang the same songs from the 50’s and 60’s (three seperate performances from 3 different singers all singing the same Beatles, Roy Orbison and elves songs was too much!) Princess really is a “nickel and dime” ship. They make you pay for everything. The Sanctuary is at the back of the ship, you pay $20 for 4 hours and there is no shade from the sun (it was really hot, I stayed for less than an hour) we were lucky there was hardly any kids onboard because unless you pay you have to rest in your cabin to get away from the crowds on sea days. If you wanted a lounge chair on the pool deck you had to reserve one super early otherwise you have to lay down in the sun. The ports were good and tours and transfers to and from the ship were ok. I recommend you give the Sun Princess a miss, it needs vast improvement in ship, food, service, amenities before you should consider this ship for a holiday! Read Less
Sail Date March 2019
Have cruised with other lines, perhaps that’s why I was so disappointed? The food was pathetic, no variety or flavour. Cost of drinks exorbitant, 16.00 for a glass of wine! Smokers smoke can be inhaled all over the top deck. ... Read More
Have cruised with other lines, perhaps that’s why I was so disappointed? The food was pathetic, no variety or flavour. Cost of drinks exorbitant, 16.00 for a glass of wine! Smokers smoke can be inhaled all over the top deck. The staff who were supposed to be policing the hand washing safety process on entrance to the buffet were mainly talking to their friends or other passengers therefore passengers who want to rush to the empty window tables at the beginning of the restaurant fail to wash their hands, circumventing the safety procedure. Newbies treated like second class citizens. Entertainment, what entertainment?.. Husband contracted influenza B, was confined to cabin for two days but previous days spent in cabin as not well, as we had purchased bev package requested credit, customer service person said he would check with medical centre, called me back to say medical centre had verified confinement so they would issue one days credit, but not for me as I was not officially confined to the cabin. Tender system disgusting, waited over three hours to be tendered off longer on the second tender process. Worst of all cabin! Steward did not remove used glasses, toilets continually blocking was told it’s our fault as only one piece of paper should be used at a time. If anyone gets allocated cabin A506 please change, the room is right next door to swimming pool equipment room, the noise in the cabin is very annoying, husband wears hearing aids so did not trouble him, but one piece of machinery (strongly suspect filter) continually droning, switched off at night at 11.30 but promptly on again at 5.30 I did complain and was offered ear plugs..... I did ask to be moved, request denied....dreaded being in cabin but when husband confined no alternative.... Won’t be choosing Princess line ever again.... Read Less
Sail Date March 2019
7 Family members joined us on this cruise to help celebrate our 30th Wedding Anniversary. Some family were first time cruisers and others have cruised with us before. The Sun Princess did not disappoint with staff that always exceeds our ... Read More
7 Family members joined us on this cruise to help celebrate our 30th Wedding Anniversary. Some family were first time cruisers and others have cruised with us before. The Sun Princess did not disappoint with staff that always exceeds our expectations, all of the staff just work so hard to make sure we all have a fabulous cruising experience and this cruise was no exception. Weather was great nice calm seas all the way to Hong Kong. We dined in the Share Restaurant which once again was Amazing!! Totally recommend this dining experience as food and service is A+ The only negative is that the smoking area is very prominent and very smelly on Sun Princess as you walk out on to open deck everyone sitting right there, I have been on other Princess Ships where the smoking area is much smaller and you never even see it but hopefully one day all Princess ships will finally become Non Smoking vessels which would be great. Lots of room around the pool and getting a lounger was never a problem. We all really enjoyed our cruise and looking forward to planning the next :-) Read Less
Sail Date March 2019
Overall this was a very good cruise, smooth sailing, good weather & well organised tours with great cruise staff. A few disappointing aspects. -Happy hour has gone. This was a great opportunity to meet people & socialise. ... Read More
Overall this was a very good cruise, smooth sailing, good weather & well organised tours with great cruise staff. A few disappointing aspects. -Happy hour has gone. This was a great opportunity to meet people & socialise. -The coffee card has gone. Your coffee purchases are now credited to your ship card. If you don't use all your credits on the cruise they are gone. The unexpired portion of the old style coffee card could be used on future cruises. -Disembarkation at Hong Kong can be disastrous if you are waiting for a taxi. It took 4 hours to get one. Princess should have warned passengers about this. A prearranged transfer is highly recommended -A better system of arranging seating for the Princess Theatre sorely needs improvement. We did not get to one performance because it was packed out up to an hour before the show. Overall a clean ship with good hygiene standards. Very few sick people noticed on board. Read Less
Sail Date March 2019
The free room service was great, as was the burger bar. I also really loved the free food at the 24hr International Cafe and the Ginger Twist tea there is really nice. Matt Baxter, who sang and played the guitar, was great also. I would ... Read More
The free room service was great, as was the burger bar. I also really loved the free food at the 24hr International Cafe and the Ginger Twist tea there is really nice. Matt Baxter, who sang and played the guitar, was great also. I would have preferred that the production show was an hour long rather than just 30 minutes, and the choreography was quite elementary. The dance and Zumba classes provided were good, but I would have enjoyed more. The sail-away party was a lot of fun and the music in the night club was great. The decor around the ship was very nice and since I was able to embark nice and early I had the pool to myself for a while, which was really nice. Stephanie, the entertainment director from France, was great! She was really friendly and a great dancer also. My Cabin Steward, Bong, was extremely friendly and kept my room immaculate. Read Less
Sail Date March 2019
We chose this cruise firstly because it left Sydney harbour, secondly because it arrived in Hong Kong harbour and then for what was in between. We visited Brisbane and did a tour of town, lunch some shopping etc. Our next stop was Darwin ... Read More
We chose this cruise firstly because it left Sydney harbour, secondly because it arrived in Hong Kong harbour and then for what was in between. We visited Brisbane and did a tour of town, lunch some shopping etc. Our next stop was Darwin where we went to Crocasaurus cove and did the cage of death with a croc, awesome. We visited Lombok where we snorkelled with Gemma from Mimpi Manis Snorkel Trips for the day, then to Ho Chi Minh City where we did a day tour with the ship, it was awesome. We visited Nha Trang also with the ship, we just could not have fitted it all in without these tours, we saw heaps. But the highlight for us was Hong Kong. 2 nights with the ship which was a very good idea, then we were on our own. We loved all the sea days at the beginning of the cruise and totally got into trivia, read a couple of books, great weather for swimming every day, the only thing I would say is there is just not enough shade around the pools, especially the back round one, (Sun Princess) but even around the other 2 the ones under the upper level get snapped up so fast. A pet peeve is seeing people in the pool or spa that are drinking and they dont move for sometimes over an hour, you know who you are and dont think that no one notices. This was for our 30th wedding anniversary and we booked at Share by Curtis Stone for our special dinner. The food was very nice but I came away feeling cheated, I really dont feel like we vot our moneys worth. Also I swear, unless my math is wrong, you actually pay $2.00 more for the fixed menu then buying a la carte...as I said maybe I'm wrong. I do think there is still work to be done on getting people off the ship in a timely manner at ports, Nha Trang was a disaster getting off, and there were a few hot heads letting steam off at staff that are just giving numbers out etc that have nothing to with how long it takes go get you off the ship. We had such a good time, the food was good, far too good for my waistline, the staff were friendly, my room was always clean and tidy, good coffee at the International cafe, no where else though, but bring ba k happy hour, what is the deal with that....its a great way to meet people. Now, I wonder what my next cruise will be......Princess of course!! Read Less
Sail Date March 2019
The main purpose of the trip was to visit Hong Kong as my wife had connections there when she was a child. We did not get off at any of the ports en route as we had visited all of them previously and we enjoy the ship on the quiet port ... Read More
The main purpose of the trip was to visit Hong Kong as my wife had connections there when she was a child. We did not get off at any of the ports en route as we had visited all of them previously and we enjoy the ship on the quiet port days. The following are my opinion of good and bad aspects. GOODx—- Sydney embarcation was fast and faultless The ship was in good order with paint being refreshed continually The cabin was clean and well kept by the steward, Joseph The evening entertainment was generally good. The cruise director and staff were also good. Best production show “Bravo” The waiters and bar staff were all fantastic being the best part of the voyage. The Filipino, Balinese and other Asian staff make the cruise with their friendliness and all round abilities. AVERAGEx—x The food in the MDR and Horizons was generally uninteresting, sometimes poorly cooked with root vegetables generally undercooked. BAD——x Our interior cabin was so narrow it was difficult to get in and out of bed. We had our double configuration altered to singles. About the first time in married lives we have done this. Princess cabins are the smallest we have ever been in but this was the narrowest! The officers are rarely seen. The new red loungers on deck 12 look nice. Toget two together, go to deck 12 early, spread out towels and leave a book or an old hat. Then go to breakfast for an hour or two. They are then “booked” for the day. Drinks are generally expensive and bar staff advise happy hour just a memory. The passengers were the oldest demographic ever encountered and general conversation was how many cruises done, to where and how good a price they had got. It would have been nice to have met young or even middle-aged people. The highest class is ELITE (synonym for snobbish) but the benefits are poor compared to Royal Caribbean. The disembarkation in Hong Kong was the worst ever encountered, even beating Honolulu. Off the ship was easy but the Terminal processing was awful with long queues. The final line to get a taxi took at least 90 minutes and the whole process 2and 1/4 hours. AVOID any cruise terminating in HK. Tender processes looked long and tedious. Read Less
Sail Date March 2019
We chose this ship as we heard it was a great ship to sail on and it also went to the destinations we were interested in visiting at the time that suited us to have time off work..I would definitely sail on this cruise line over and over. ... Read More
We chose this ship as we heard it was a great ship to sail on and it also went to the destinations we were interested in visiting at the time that suited us to have time off work..I would definitely sail on this cruise line over and over. Embarking and Disembarking was a breeze.The staff were very helpful in this process. Our cabin was clean and was kepted clean by our room steward the whole time we were there,we also had a balcony where we would often see the dolphins jumping and swimming along side of us..I would never sail again without a balcony..The dining room staff were professional and looked after our every needs promptly..It was always a pleasure to dine..The entertainment was outstanding with standing ovation..We could swim and spa at anytime without overcrowding,,there was plenty to pick from..The gym was jam packed with all the equipment needed to keep in shape..The outdoor screen was an extra bonus whilst laying out on deck with movies to watch while being served a delicious cocktail or two..The food was plentiful and such a great variety..the deserts where a work of art..The food and drink waiters were all professional and they were so lovely..There was plenty of different dining options to pick from..Overall we had an amazing Holiday and would definately go on this cruise line again..Hopefully again next year,,started saving already.. Read Less
Sail Date February 2019
50th Wedding Anniversary, 2nd time on Sun Princess, last sailed around N.Z. 2015, just love the size of this ship, great staff, wonderful Theatre Shows, great entertainment, Food always great, lots of Bars, International Cafe our ... Read More
50th Wedding Anniversary, 2nd time on Sun Princess, last sailed around N.Z. 2015, just love the size of this ship, great staff, wonderful Theatre Shows, great entertainment, Food always great, lots of Bars, International Cafe our favourite, early morning or late evening Coffee, or Hot chocolate, just a great place to meet new found friends. Great entertainment around the ship, in the many Bar areas. Crooners and Wheelhouse are great meeting places, live entertainment, supported by the Band, Duos, Piano and Guitarist along with the Sting duets playing great Melodies around the ship. The last night Show case of Bravo was a standing Ovation of total live Production. Dinning Room each evening was a great experience, wonderful guests, from Canada and all over Australia, We we entertained extremely well, singing waiters, along with lovely food, we celebrated our Anniversary around the table, were made to feel excited, special, as others applauded, yes a very special Memory at Sea for us, thanks so much. Read Less
Sail Date February 2019
Despite travelling Club Class in an Owners Suite, our experience on the Sun Princess was underwhelming and fell well short of our first cruising experience on the Celebrity Century. Our disappointment commenced when we arrived at ... Read More
Despite travelling Club Class in an Owners Suite, our experience on the Sun Princess was underwhelming and fell well short of our first cruising experience on the Celebrity Century. Our disappointment commenced when we arrived at Sydney’s Overseas Passenger Terminal to see the ship covered in rust. Seems Princess are using old images in their marketing material or photoshopping the iron oxide – they were busy painting the forward hull with rollers when in port at Hobart. EMBARKATION was efficient, but disappointed we were instructed to board after 2pm. One bag went missing and contents was damaged when it eventually arrived - my complaint, which should have been quickly resolved, never was. While dated, the CAPRI SUITE was spacious and reasonably well-maintained, though the saggy lounge needs replacing, the weathered balcony furniture requires attention and being aft, the cabin was noisy with ceiling light/panels shaking. SIGNATURE DINING was a disaster with Curtis Stone’s Share being positioned in a public thoroughfare with our window table vista view to lifeboats! Never bothered with Sterling Steakhouse which was a cafeteria by day that converted to “Signature Dining” at night. And same for Kai Seafood which was generally unoccupied apart from the crew. Horizons provided a bland buffet and Terrace Grill was tasteless. The standout was Club Class Anytime Dining in the Regency Dining Room with warm/attentive service, good food/wine menu and pleasant surroundings. Our personalised balcony dinner was enjoyable, but lacked 5-star touches. The ITINERARY was excellent and we enjoyed our self-guided tour experiences at Burnie, Port Arthur and Hobart. The onboard organised excursions were very expensive, targeted at international passengers who would have done better to explore themselves or organise tours onshore. As for the ENTERTAINMENT, if you like serviette folding courses, wrinkle removal lessons or late-night karaoke, this cruise is for you. We saw two shows in the Princess Theatre which were short and mainstream. Movies under the Stars was a nice touch, but cold on deck.Other venues were very quiet at night – you could have thrown a dart in the Legends Sports Bar at night and not hit anyone! As for the ONBOARD experience, the Princess shops were expensive (as expected), photography rushed and disappointing and I find it sad that the art gallery could not showcase some Australian artists on domestic journeys. So, while we enjoyed our short break, we didn’t “come back new” and we didn’t fall in love and find our forever cruise line which is a shame, because we’d like to do lots more cruising as we embark on retirement. Princess certainly lacked the special touches we enjoyed on Celebrity such as a Club Class concierge, dinner at the Captain’s table, visit to the bridge, visit to the engine room, cooking class with the chef and real Signature Restaurants to name a few. And on DISEMBARKATION, we received a warmer welcome from the Sydney Port Authority staff at the White Bay Cruise Terminal than the Sun Princess crew who appeared to be more interested in preparing for their next guests … we won’t be one. Read Less
Sail Date February 2019
The date suited us we are family of sixteen Embarkation was a breeze staight out of cab onto ship 15 minute tops The ship is getting tied, windows are unclean, odour smells in theatre Dining room was excellent good food but had ... Read More
The date suited us we are family of sixteen Embarkation was a breeze staight out of cab onto ship 15 minute tops The ship is getting tied, windows are unclean, odour smells in theatre Dining room was excellent good food but had trouble trying to get a table for sixteen or two tables of eight, got it the last night Cafe food was up good but the fish was like leather after the first day, sweet potatos were not cooked also people are not made to wash hands they put it over the doorman The bar grill food was not cooked or overcooked, Princess always have good on board entertainment they get people involved which make for a great time Tender service was very slow getting going, because of the port authority, some of our group did get off the ship because of this. Disembarkation was a piece of cake. Read Less
Sail Date February 2019
I’ve cruised to Tasmania three times and it’s one of my favourite destinations. I love escaping from the North Queensland heat, and a short cruise has all the fun activities and top entertainment in one week that is usually spread over ... Read More
I’ve cruised to Tasmania three times and it’s one of my favourite destinations. I love escaping from the North Queensland heat, and a short cruise has all the fun activities and top entertainment in one week that is usually spread over a longer cruise. Port Arthur is a great stop and costs nothing to browse the convict site straight off the tender ride. Hobart is also a perfect destination if you love walking around it’s magnificent waterfront area and tasting the local seafood. If you’re on a budget then this cruise is highly recommended. The meals in the dining room rate five stars with tender steaks, jumbo prawns and lobster on the menu. I love Anytime Dining without a set time to eat and never had to wait more than a few minutes for a table. The cabin beds are super comfy with down pillows just like my bed at home. I’m always delighted with my Princess cruise to Tasmania and plan to go again next year. Read Less
Sail Date February 2019
My wife and I have cruised many times with Princess and have been on both the Dawn and The Sun several times so we knew what to expect. We were a little disappointed to see the rusty condition of the hull when it docked in Auckland prior ... Read More
My wife and I have cruised many times with Princess and have been on both the Dawn and The Sun several times so we knew what to expect. We were a little disappointed to see the rusty condition of the hull when it docked in Auckland prior to our cruise but were pleasantly surprised with the condition of the public areas once we got on board. The adults only area at the stern of the ship has been upgraded with new flooring and comfortable loungers and seating. Unfortunately this area became very popular and it was only possible to get a seat by getting there early. It was disappointing to see some passengers "claiming" their seats and then disappearing for long periods of time even though there are signs requesting people not to do this out of courtesy to others. We were on back to back cruises 6 days Sydney - Tasmania - Sydney and 10 days Sydney - North Queensland - Sydney. We enjoy this class of ship it is not too large, has a promenade deck you can walk right round, is easy to find your way around, and good areas for pools and hot tubs. We were disappointed to hear that this ship and I presume the Sea Princess are being retired and will be replaced by larger ships like the Majestic Princess. Although we do like the Golden and Diamond Princess, the Majestic class of ship appears to us to be a move in the wrong direction. While the cabins are small they are adequate for 2 people, there is plenty of storage and ours was kept very clean by our steward Ramon. The beds and pillows are so comfortable! There is a great app available on the TV showing live location and the other channels all worked well - not that we spent much time watching TV. The Captain and the cruise director were excellent - the best we have had and we have cruised a lot. They kept us informed about changes to our schedule made necessary by Cyclone Oma via a very detailed program in the ships TV channel. We found the food in the main dining room to be generally very good although there were occasions when the meat or fish was overdone and dry. We learned to ask for it less cooked than we would normally do in a restaurant and then it was about right. The selection and variety was excellent. We ate breakfast and dinner (traditional) in the main dining room and lunch in the buffet where we would put together our own salad. We went to lunch after 2:00 pm when it was easier to get a table. The variety available was huge and each day there was something different to choose from. We had vouchers to go to Share and Sterling Steak house. Share was different, interesting and tasty. We did not have a good experience in the Steak house. My wife's Steak was overcooked when it first came out, looked ok the second time but was tough and inedible. My Lobster was large but tough and needed a sauce, the Lobster in the main dining room was much better and free. We would not pay $35 a head to go to speciality restaurants when the food is fine in the main dining rooms. It was good to see hand washing being policed at the entrance to the buffet, with the majority of people complying. The Production shows were excellent. A guest soprano who joined for the Bravo show was a highlight - simply amazing and deserved the standing ovation she got at each show. The other guest performers were disappointing. Live music was very good in the bars and atrium areas. The only things we thought could be improved was the price and range of bottled wine, and the time taken to get off the ship in tender ports. Unless you were on a ship's tour it took 2 to 3 hours to get ashore. On our second cruise we did find a separate page inside the front of the drinks menu where there were a few bottles of wine at a more reasonable price. Overall we were pleasantly surprised with this cruise, and as always the majority of the fellow passengers we spoke to were interesting and helped to make the cruise a great one as were most of the crew we interacted with. It seemed to be a happy ship thanks I am sure to the Captain and his management team. Read Less
Sail Date February 2019
I was apprehensive about cruising with so many people but my fears were soon put to rest.We had a brilliant time cruising around NZ. Everything ran smoothly but was disappointed at not being able to visit Napier due to weather problems. ... Read More
I was apprehensive about cruising with so many people but my fears were soon put to rest.We had a brilliant time cruising around NZ. Everything ran smoothly but was disappointed at not being able to visit Napier due to weather problems. Would highly recommend Princess Cruises and will certainly cruise with them again. Anytime Dining was great meeting a variety of different people from all walks of life and several nationalities. Cruise directors and assistant cruise directors so much fun, it was pure entertainment just watching them. We did land tours in each port organised through Princess, some rather expensive but worth it. Was disappointed in the City Panorama tour of Dunedin, certainly the cheapest but basically a quick trip around the city, look at one building at the university, the railway station and a lookout. Passengers who booked a similar tour at the tourist bureau at half the price saw a lot more. Read Less
Sail Date February 2019
We choose these 3 cruises on Sun Princess to visit New Zealand, Tasmania, Sydney, and The Great Barrier Reef. We explored Melbourne and Sydney prior to embarkation and we visited The Blue Mountains after we disembarked. We also stopped ... Read More
We choose these 3 cruises on Sun Princess to visit New Zealand, Tasmania, Sydney, and The Great Barrier Reef. We explored Melbourne and Sydney prior to embarkation and we visited The Blue Mountains after we disembarked. We also stopped in Sydney twice between cruises which provided additional sightseeing. The ship is not one of their newest but the Sun Princess is well maintained, The theaters, atrium and common areas are very nice. Our stateroom was clean and very nice as well. Princess never disappoints when it comes to dining, entertainment and activities. We ate too much and took advantage of everything they offered. As always the staff of Princess go above and beyond to take care of all your needs. Ports and excursions were all good. I wish Princess would write on their overviews of the excursions how much time is spent riding in the bus to get to and from the excursion. On one of our trips we spent 4 hours riding on the bus with maybe 10-15 mins at the our two stops and a 10 minute bathroom stop for all the passengers on the bus. This would not deter me from sailing with Princess over and over again. The cruises were wonderful as well as all our choices for excursions. This is a cruise you don't want to miss. Read Less
Sail Date February 2019
The Sun Princess is a disgusting piece of junk. It should have been retired years ago. When we first got on, the food was obviously made from the leftovers of the previous cruise, although it did improve as the days went by. Throughout the ... Read More
The Sun Princess is a disgusting piece of junk. It should have been retired years ago. When we first got on, the food was obviously made from the leftovers of the previous cruise, although it did improve as the days went by. Throughout the cruise, there was a sewer smell coming through the air conditioning, which you could not escape from for the entire cruise. It was disgusting. Other passengers I spoke to complained of their toilets overflowing onto the carpet in their rooms. Frequently the public toilets were out of order. The beds sagged. The ship was awfully rusty and obviously not maintained. I caught a mild tummy bug, an eye infection and an ear infection at different stages when onboard. Others had a bad flu. It was a New Zealand cruise and when we got back to Sydney, I heard fellow passengers saying, "What a relief to be home." The places we visited were lovely, but the ship was awful. Even though the staff were good, I'll never go Princess again. Come back new? How about Princess starts with its own ships. Read Less
Sail Date February 2019
We paid $119 each to see the Maori Performance and that same performance was offered as free entertainment on the ship the very same night titled Haka The Legend.. We voiced our concern and Princess make a generous (???) refund of $12. ... Read More
We paid $119 each to see the Maori Performance and that same performance was offered as free entertainment on the ship the very same night titled Haka The Legend.. We voiced our concern and Princess make a generous (???) refund of $12. Please be leary of excursions offered by Princess Cruise Line. Food was average at best both in the formal dining room and at the buffet. Desserts looked very good but lacked taste--almost a lack of sugar. Very disappointed you had to pay for ice cream rather than have it offered as a buffet dessert. Specialty Steak House Restaurant food was very good. Ship needed updates as railings in both verandas and around decks need refinishing. And decks were often closed to walkers and joggers. Room steward was very friendly and did a good job of keeping room clean but he was very difficult to find when items such as ice were needed. Princess Line was very disappointing after many successful cruises on Holland American Line. Read Less
Sail Date February 2019
I travelled with another seasoned cruise couple (over 80 cruises) and had a balcony room to myself on Deck 11. First thing I noticed was that - being out of Australia - it was decked out as from America - ok....they are from America ... Read More
I travelled with another seasoned cruise couple (over 80 cruises) and had a balcony room to myself on Deck 11. First thing I noticed was that - being out of Australia - it was decked out as from America - ok....they are from America but have been sailing out of Australia for years now. The majority of patrons were Australian so why were the shops etc - not Australian based, selling Australian good and snacks?? I had an issue with the food - in the BUFFET the choice was fine although I could not eat any of the preprepared hot food as it mostly came in plastic bags and simply heated and reheated. Who knows what was in any of it. The sweets looked great, were creative enough, although, again, I could not eat it after tasting some initially as, for example, the APPLE CRUMBLE was 10% apple, 90% crumble if you were lucky (shame). no icecream either. The premade coffee was disgusting ... and I am not too fussy .... but I saw them remove this premade coffee from under the dispenser and saw it premixed coming out of a plastic bag. I have never seen that before not did I ever think I would. I had no issue with the dining areas although you only had one choice of dining as such that was included in your fare. The paying extra restaurants were relatively empty for the 14 days. That tells you enough. Another thing was the entertainment. It was ok. The shows were nothing to write home about and the guest artists were good but again, not great. They only went for 1/2 hour - never experienced that before. You no longer sat down and you had to get up and leave again :-)) There were no movies in the movie theatre - instead they were all on top deck out in the weather. When they were on, the sound was so loud you could not hear anyone talking to you. Such a beautiful theatre too. I have been on another cruise where this theatre was used for movies (as it should) and the ambience and mood was fantastic. I left an item on deck one evening and on realising, went back early the next morning and it was not there. I reported it missing and was told it will be handed in within the next 24 hours or so. It wasn't so I requested security to look at the video of the area that night. Reception staff told me that it was not important enough an item (of no value to them) to have security go through the footage. Luckily, it was handed in days later and very suspiciously so. No matter ... I have it back. The excursions were good and well organised. shuttles to town centres were great, embarkation was fast, disembarkation was also fast. So ... would I go with them again - probably but I would know what to expect. Value for money????? To be fair - probably. Read Less
Sail Date January 2019
We chose this cruise based on itinerary primarily, followed by our previous positive experience with a Princess. Embarkation at Sydney was smooth and our rooms were ready at check-in. Luggage arrived to the cabins before dinner. ... Read More
We chose this cruise based on itinerary primarily, followed by our previous positive experience with a Princess. Embarkation at Sydney was smooth and our rooms were ready at check-in. Luggage arrived to the cabins before dinner. Staterooms were standard, storage adequate, bed was above average. Stateroom was reasonably clean, light fixtures dusty though. Entertainment options were above average (kept us busy and happy on those days at sea). The evening productions were very good, some excellent, and there were 2 options to see each night (timed so you could see both). We chose the “dine anytime” option which worked well for us....sometimes eating at 5pm....sometimes as late as 7:30. The food options were pretty good. They were able to accommodate our lactose intolerant friend as well as having gluten-free, sugar-free, and vegetarian options. We paid for the internet....turned out to be slow, spotty service but it eventually got the job done (I do not recommend a “—-“ minutes plan. That would be beyond frustrating!). We did not eat at the “specialty” restaurants. Not impressed by the menus or the extra charges. My observation was that they were wasted space on the ship as very few of the other passengers went to them either. Disembarkation process was also smooth and organized. Overall, I am very pleased with the cruise for the price (a good value for the $$ spent). We Read Less
Sail Date January 2019
My wife (a travel agent) and I travel a lot and cruise often; at last count, 52 cruises on 14 lines, giving us a fair basis for comparison. We booked back-to-back cruises on Sun Princess for 13 nights in New Zealand and 14 nights in Fiji, ... Read More
My wife (a travel agent) and I travel a lot and cruise often; at last count, 52 cruises on 14 lines, giving us a fair basis for comparison. We booked back-to-back cruises on Sun Princess for 13 nights in New Zealand and 14 nights in Fiji, departing Sydney in both cases, based on a prior favorable experience in Alaska on this line and because New Zealand and to a lesser extent Fiji were on our bucket list. I won't dwell in this review on the ports themselves, which vary from idyllic (e.g. Bay of Islands and Napier, NZ) to grimy and dangerous ( e.g. Suva and Lautoka, Fiji). Certainly the port selection and itinerary could have been much better on both cruises but some things are beyond anyone's control. What is in control of the ship, however, is the cruise experience. In this regard, Sun Princess is a fail. It is the quintessential "old-school" cruise experience dumbed down to accommodate the masses and falls into that growing pool of cruises based entirely on budgets that nickel and dime customers to the point of annoyance, and in that regard I have no love for "The Love Boat" and wish it a speedy and short journey to decommissioning. For starters, the condition of the ship is appalling. Tiny rooms typical of 50s ships can be forgiven, but nonfunctioning spa tubs, showers and sinks in public rooms cannot. There is literally rust, missing and broken tile, clouded windows and a worn and tired look everywhere. To it's credit, my bed was excellent and the TV and other room amenities were fine, including the balcony, but I could not escape a cramped feeling. To some extent, the worn and torn look of the place is offset by the things Princess does right--efficient embarkation and disembarkation, snappy room service, attentive steward and dining staff but even these are overwhelmed by my chief complaints: poor food and a pervasive nickel-diming atmosphere that destroys the cruise experience. Princess charges $35 per person in it's Curtis Stone, Kai Seafood and Sterling Steakhouse restaurants. The two former ones are merely bumpouts in the hallway and I don't see why I should pay to dine with traffic walking past, an opinion shared by others because these restaurants were empty for lunch and dinner. It also has hefty drink charges, charges for anything beyond a basic coffee, charges $3 for room delivery pizza, charges nosebleed prices for soda, water, internet, laundry, and even had the gall to charge people $15 for a bus to the town of Lautoka after docking at an industrial dock! It's shore excursions are double the price of similar excursions offered on shore at each port of call and, of course, one must run the gamut and annoyance of ship's photographers, cheap art auctioneers and cruise ship jewelry hucksters every single day, over and over. One has a choice of dining at a preset time with a table of others or "anytime" dining in the Grand Dining Room, where you can choose to dine alone or with others. We like the shared concept, pioneered by Norwegian some years ago and found meeting others (in these parts 90% Aussies) to be the best part of the cruise. Unfortunately, I can't say the same for the food. In two cases, my fish was absolutely inedible; most meals were tasteless and underseasoned; small portions, especially of beef. Amateurish presentation, half-cooked vegetables, the list goes on. While I am no "foodie' I can state categorically that for a cruise ship this food was below average. The Buffet, however, was even worse. I simply could not find anything comparable to an all-you-can-eat-kids-eat-free in any suburban shopping mall. In this regard, Princess has formal nights, a custom from the old days except on Cunard and a few others. Since they do not have the class or foresight to offer the full Main Dining Menu in the buffet or stateroom on those nights, my wife and I went to the Buffet; available food was so poor we spent "formal night" in our room eating a hamburger, a fact which I will always associate with Princess. Since this review is already lengthy I will pass in stating that entertainment was the usual fare, not bad. Kids are permitted and generally monopolized all but the adults only pool and were running everywhere; the casino is small, does NOT offer video poker but has a few blackjack tables and reel-type arcade slots. My wife and I are planning a full Australian cruise and to drive New Zealand, the best way to see it, as well as a number of other adventures. However, after this experience we're back to smaller ships on higher rated lines. Sorry, Princess. Read Less
Sail Date January 2019
We are a retired couple, but still pretty active. We chose this January cruise because we wanted summer weather in the middle of our US winter, and because the dates were just right for us. Australia and New Zealand were interesting, and ... Read More
We are a retired couple, but still pretty active. We chose this January cruise because we wanted summer weather in the middle of our US winter, and because the dates were just right for us. Australia and New Zealand were interesting, and we had a great time doing a lot of walking and hiking. We are not much into the excursions that involve a long bus ride, although some riding in buses is inevitable. So without trying to say what is good or bad, here are a few facts that may be relevant to you. 1. The airplane ride from the US is a long one. 15 hours from LAX Sydney. But we payed the extra $150 for extra leg room on the American flight US to Sydney. They fed us well, there are plenty of movies to choose from, and with noise cancelling headphones you can listen the movies or music without having to crank up the volume. So having set our minds to it, and planning when we would sleep, it was OK. We returned on Qantas on an Airbus A-380, the world's largest airliner.. Even in coach, the seats are wide and there is reasonable leg room. 2. We arrived in Sydney and spent two nights at the Harbour Rocks Hotel, a little boutique hotel 10 minute walk from the ship terminal, the train station (we rode the train from the airport -- easy), excellent buffet breakfast, and reasonably priced. Got opera tickets well in advance. Good opera at the iconic opera house, which is also a short walk from the hotel. Enjoyed a couple of ferry rides on our Opel Card (a good deal.) You can check out interesting things like the Botanical Gardens, a ferry ride to Manly Beach ( a little beach town catering to tourists with a mile or two of boardwalk along wide sandy beaches), Luna Park (an old fashioned amusement park with no admission fee), a walk across the bridge, the bustling central business district, etc. 3. The passenger ship terminal seems to accommodate only one ship a day, so it is easy to find your way. We were given a time to arrive for embarkation. Little or no waiting to get registered and onto the ship. 4. We were on deck 11, with a balcony, mid-ship. Stateroom was very small. Comfortable queen bed, desk with a stool, one chair, balcony with two chairs. Maintained clean, Our steward, Carmello, was always easy to find, and kept the room tidy and supplied with ice. 5. Ship's condition. Big windows in the buffet to look out, but because of the age, they are water spotted with minerals that the routine washing doesn't help. So the view out of the windows is not pristine. At one place on the promenade deck we noticed a distinct bad smell, like raw sewage. It was there the entire trip. Could also smell inside at various places sometimes. At 2,000 passengers, the Sun is one of the smaller in the Princess fleet. Expect this ship to be in the Princess fleet for one more year. 6. Passengers -- about 150 Americans, over 1,000 Australians, some British, quite a few Asians. Several families, so the swimming pools are mostly children's attractions. Don't plan to swim laps. There is an adult only pool and sunning area called Serenity, but like many things on Princess, it costs extra, and not a trivial amount. Also, don't expect to have a private breakfast table at the buffet, it is just too crowded. But everyone was nice in inviting you to share a table. 7. Extra cost for many things -- wifi, laundry, laundry soap, ice cream, hot chocolate at the buffet (free if you eat breakfast in the dining room), soda pop, and of course, the to-be-expected spa and salon services. None are cheap. 8. Photographers. Professional Princess photographers are everywhere asking to take your picture. Of course, you can find the prints to purchase at a hefty price in the photo studio. Sometimes there are with pirates, comic characters, or show girls to pose with you. 9. Entertainment -- the Princess dancers and singers are lively young people. How they change costumes so quickly between numbers is amazing. The music volume is turned up close to the threshold of pain. Some of the young women's risque costumes and provocative body movements offended some of the passengers we spoke with at our dinner table. We liked their initial performance, but grew tired of them in subsequent shows. Some of the special entertainers were excellent. We were blown away by Amber Jade, an extremely lively young lady who sang and played a wide variety of music on a saxophone and clarinet. May sound boring to you, but don't miss it. Everyone we spoke to loved her. And equally energetic, and highly skilled, was a violinist who played gypsy, bluegrass, classical, and jazz -- Ian Cooper. The musicians in the 7 piece orchestra were absolutely outstanding. They accompanied the ship's singers and dancers, and well as the special entertainers. A couple of other entertainers, a comedian and a juggler were interesting, but less memorable than the others mentioned above. There were also a couple of other singers who sang very close to their microphones with the volume very loud. Some of the jokes used by the cruise director and the entertainers were a bit suggestive, but none were dirty. 10, Weather -- although January is summer down under, bring your umbrella. We had several days of spotty rain. Still there was enough sunshine to allow for some good beach swimming. The best beach days for swimming in the surf or tanning on the white stand were at Manly Beach (Sydney) and Tauranga (Mt. Maunganui). 11. Ports of call -- (a) Bay of Islands. Tender in to a dock right next to the Treaty Grounds, best place to learn about NZ's history and culture. Admission is reasonable -- pay at the door, don't need an expensive excursion. The Maori dancers at the old meeting house on the treaty grounds were a highlight. They are very entertaining with their war dances. No extra fee. They also like to have you take pictures with them after the show, and don't ask for tips. Princess provided a free (!) short shuttle into Paihai. Plenty of places there to grab a lunch, walk along a beach made up of tiny sea shells, and swim in the surf. (b) Auckland -- a big,busy city. It was Sunday, so we attended church and just walked around town. (c) Tauranga, actually Mt. Maunganui. Within a short walk from the ship is the mountain with a one-hour trail to the top. The trail is steep, and includes walking through green sheep pastures that slope down into the ocean. View from on top shows that this town is like a peninsula surround on three sides by water. Very beautiful views typical of New Zealand with mountains rising up out of the ocean. (d) Napier -- this town markets itself because of a few Art Deco streets. Interesting to walk around, or you can pay to ride in a classic old car. There is a nice hike to a bluff overlook. Not cheap, but a little shop called Opossum store and museum is maybe the best place on the itinerary to learn about and buy New Zealand's nice wool products. (e) Picton. Beautiful cruise up the channel. Tiny town but with lots of cute shops and eateries. One hour steep hike up to a bluff overlook on a loop trail through trees. About 45 minutes to get back down, and walk through some of the towns residential areas. (f) Akora. Only place we bought an excursion. It was to a sheep farm where we saw an impressive display of sheep dogs herding sheep, a sheep shearing demo, and scones on the patio of the farm's owner. Pleasant ride in a mini-van through lush green hillsides. The town itself is a interesting little place to explore in less than an hour. Good places to eat and to get some creamy New Zealand ice cream in a variety of flavors. (g) Dunedin. This is a good sized city. And although it is listed in the itinerary, the ship actually docks in Port Chalmers, a small town with not a lot going on. To get into the city, you have to pay for a Princess Shuttle ($20 per person) to get into Dunedin. This is a university town and also has New Zealand's oldest botanical garden. From the bus stop in the middle of the city to the picturesque train station, through the university campus, to the botanical garden is about a 40 minute walk, with things to see all along the way. Also, free wifi in the ship terminal. (h) Fjorland cruising -- weather did not permit us to go there. Big disappointment, but unavoidable. So we cruised back to Sydney between NZ's south and north islands. Some pretty good waves. A few people got seasick. 12. Dining --like other cruise ships, very nice food in the dining rooms served by skilled waiters, (Oliver and Jake are masters.) You can choose reserved dining -- same time and same table every night. Or you can choose the anytime dining room. But dining rooms serve the same menu and look the same. But you can't switch back and forth. If you go for anytime dining, you forfeit your spot for reserved dining. We opted for the reserved dining at 5:15. Then we had time to hit the first show at 7:30. One night we didn't make it back to the ship in time, and the anytime dining room accommodated us without jeopardizing our reserved dining. 13. Conclusion -- we had a good vacation, and nothing Princess did spoiled it. Hint: if you like to play scrabble or rumikub, bring your own. Although these games are in the library, people hoard them and must take them to their rooms. And some had missing pieces. Another hint: if you are into Manuka honey, study up before you go. Arm yourself with prices for each UMF level available on the internet, then you can decide if you want to pay the prices at the gift shops. Also pharmacies usually carry a variety of Manuka honeys in the various UMF levels. Read Less
Sail Date January 2019
First time Princess cruisers, a good trip on an old but reasonably good small ship. The ship was very clean and the crew were continually doing some sort of maintance every day. All the staff were very friendly and very efficient no ... Read More
First time Princess cruisers, a good trip on an old but reasonably good small ship. The ship was very clean and the crew were continually doing some sort of maintance every day. All the staff were very friendly and very efficient no request was too hard for them. They were happy and always smiling Cruise Director DuVaul Gamble was excellent best CD we have ever had and we have been on many many cruises. The production shower were outstanding especially Bravo but there was little pool side activities, the area was under utilised. Fine dining was the best we have ever had at sea could not fault any meal. All the meals were served hot which is a real surprise given the number of meals being served at once. The food in the Horizon Court was horrible always looked like left overs from a few days ago and there was very little variety.D Read Less
Sail Date January 2019
Don't sail on this ship. it's only princess ship we've sailed on, so can't speak for all ships, but in general, i would recommend paying more and getting more, because princess charges extra for everything. Their ... Read More
Don't sail on this ship. it's only princess ship we've sailed on, so can't speak for all ships, but in general, i would recommend paying more and getting more, because princess charges extra for everything. Their flight arrangements involved many hours waiting in many airports. while we did like premium economy of air new zealand, it was truly inconvenient to have to fly into aukland, then fly to sydney to get on ship and then sail back to new zealand...and the reverse on leaving ship. direct flights to and from sydney are available...make your own arrangements, or insist on direct flights. Balcony room smelled, was drab and rundown with miniscule bathroom with chips and gouges, ridiculously small, rusted metal balcony with paint chips on chairs. ship itself was rust ridden and they were whitewashing it while in ports. only the public areas looked like they were maintained. Food was usually terrible. internet was spotty and expensive. Some of the excursions were good, but always rushed. never enough time to explore port cities. we didn't compare prices for on shore tours, but told by other passengers that princess prices were exorbitant. best excursion was swimming with dolphins. Worst was waitomo glowworms, ignore those trip advisor reviews...basically spent 15 minutes walking in cave and 15 minutes in boat looking at one dome of glowworms...after a 3hr drive there and 3 hrs back...cost $299 and not worth it. Highlights were some of the shows (though always really loud, bring ear plugs) and entertainers. Read Less
Sail Date January 2019
We, FIVE OF US, Nan 2 daughters and 2 gtranddaughtets, wanted to visit NZ also go on a Cruise, so both was ticked. We made our booking and off we sailed. Getting on ship to commence our Cruise was very smooth, no delays, actually very ... Read More
We, FIVE OF US, Nan 2 daughters and 2 gtranddaughtets, wanted to visit NZ also go on a Cruise, so both was ticked. We made our booking and off we sailed. Getting on ship to commence our Cruise was very smooth, no delays, actually very impressed how well organised it was. Our luggage was delivered to our Cabins, excellent. Both our Cabins were well furnished, the beds comfortable, very clean,lots of room to unpack and put our clothes etc away. Everything we needed was supplied. The dining in Horizon was great, lots of food to choose from,also no need to rush as food was on going quite late,we especially liked dining in The Regency, we had to book ahead however this was not a problem. The food and service was top class. Lots of entertainment going on all through the day for young and old, bingo, trivia,production shows, craft,Movies etc. Duty free shopping on board is quite good, but we were getting over it by day 3 especially with the continuous leaflets to try and get you to buy. The art much the same, however the paintings were beautiful. We enjoyed everything about New Zealand, such a beautiful place, very clean and no huddle and bustle in traffic. We did a bit of everything- The Hobbit tour was absolutely worth doing,even though we happened to get a lot of rain, we went canoeing so good, also we shopped as well as checked out some history in the Museums, visited some beautiful churches, went to some local markets and talked to the locals over all lots to do and enjoy. Each time getting on and off ship was very quick, the crew are very polite and helpful. When we returned to Sydney, we all agreed that we had fun and possibly in the near future we shall take another Cruise. Read Less
Sail Date January 2019
Sun Princess Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 3.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.6
Rates 4.0 4.0

Find a Sun Princess Cruise

Easily compare prices from multiple sites with one click