128 American Cruise Lines Queen of the Mississippi Cruise Reviews

My 89 year old mother, my sister and brother and i took a wonderful trip on the American Cruise Lines's Queen of the Mississippi. The ship's staff services were impeccable and could not have been more attentive. Such a ... Read More
My 89 year old mother, my sister and brother and i took a wonderful trip on the American Cruise Lines's Queen of the Mississippi. The ship's staff services were impeccable and could not have been more attentive. Such a breath of fresh air to encouter so many wonderful young men and women from the USA staffing the ship. It was refreshing to converse with each one on their future plans in the hospitality business and/or other businesses that their cruise work experiences would help them in their future job search. We met so many interesting and engaging fellow passengers and found most were very well traveled. Now they are choosing to see our beautiful USA in a comfortable and not overcrowded manner. From the beginning of our trip planing made through our travel professional, connecting with the reservatioist staff (Isabelle), boarding our ship, enjoying our daily meals, experiencing cabin comfort in our large room with balcony , informative and easy shore excursions and nightly wholesome entertainment, we were extremely pleased. Not all the "bells and whistles' of big ships but exactly what we were looking for in small ship cruising. You do get what you pay for and American Cruise Lines is worth the money! Call your travel agent now and book ACL. Read Less
Sail Date March 2015
When we first arrived to the ship we were absolutely amazed. We had cruised on large ships in the past, but this was our first experience on a small cruise ship. Our expectations were far exceeded from the moment we walked onboard and ... Read More
When we first arrived to the ship we were absolutely amazed. We had cruised on large ships in the past, but this was our first experience on a small cruise ship. Our expectations were far exceeded from the moment we walked onboard and continued throughout the entire journey. The authentic big red paddlewheel was beautiful and the ship was so nicely decorated. We were in a balcony stateroom that was much larger than any other cabin we had cruised in in the past, and had sliders out to our balcony so we didn't miss any of the views as we sailed up the river. The staff onboard were welcoming and friendly. They were young, bubbly, and very personable. They even helped me embarrass my husband by getting the entire dining room to sing happy birthday to him during dinner one evening! I surprised him by calling the office beforehand to let them know we were onboard for his birthday, so they were prepared with a delicious chocolate cake. The meals were delicious. My husband highly enjoyed one meal in particular one evening, asked the chef if it could be prepared again, and he was able to order it even though it was not on the menu as an option! They were so accommodating and made the trip absolutely wonderful. We spent most of our time sightseeing at different ports. This trip included most of our shore excursions, and we only had to purchase 1 tour that we were interested in participating in. The tour was only $30 per person and was highly enjoyable. We also enjoyed Toots who was onboard as our "Riverlorian". She has incredible stories to tell and was very knowledgeable about the river and the area we were sailing. We met wonderful people onboard that we hope to cruise with again. Our next journey will most likely be on the brand new American Eagle in 2015, and we look forward to many more cruises with American Cruise Lines in the future. This trip was worth every penny spent, and we can't wait to clear our calendars for our next cruise with American Cruise Line! Read Less
Sail Date December 2014
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French ... Read More
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French Quarter - a good choice for location and top quality service. Café Du Monde (and their famous bignets) and the St. Louis Cathedral, and Antoine's were highlights. Our taxi dropped us off near the "Queen of the Mississippi" where we were greeted by crew members who took over our luggage and escorted us to our cabin. We set sail on Saturday around noon. The cruise included port stops and tours each day - since we have traveled with American Cruise Line in the past, all our tour costs was free. Each day we returned to the boat for Happy Hour at 5:30 - all snacks and drinks were "on the house". Each evening there was local entertainment - of course, on this cruise, that included a lot of jazz, New Orleans style. No problem with outside or hall noise. We were very pleased with the size and "freshness" of our cabin; our 3 meals a day in the dining room included our choice of wines at both lunch and dinner. The crew and staff were all friendly and seemed to enjoy their job and anxious to be of service to us. The staff was helpful in getting us and our luggage to the airport, train depot, etc. In summary, this was an enjoyable trip and one we can recommend. We are already signed up for our next cruise with American Cruise Line.   Read Less
Sail Date December 2014
The first night's hotel room was included in the cruise package, as were all shore excursions. It took the hassle out of finding somewhere to stay the night before the cruise, and we knew better the cost of the trip. This was our ... Read More
The first night's hotel room was included in the cruise package, as were all shore excursions. It took the hassle out of finding somewhere to stay the night before the cruise, and we knew better the cost of the trip. This was our first cruise on a smaller ship. It was much more personal than cruising on the large ships. My husband and I have traveled extensively through the United States and Canada, as well as Europe. There are many things to see in our own country, and this cruise was most enjoyable. We went from New Orleans to Memphis. Entertainers were enjoyable and personable, going out of their way to enhance the trip. It would have been nice to have a bit more shopping time. Rooms were comparable to those found in a four star hotel. Meals were varied and nicely presented. The crew was fantastic. Read Less
Sail Date November 2014
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The ... Read More
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The staff was genuinely cheerful and helpful at all times. We spent enough time cruising during the day that we had a thorough look at the country bordering the River (which I loved). The meals were pleasing in their variety and the consistent excellent quality of the food. Service was cheerfully rendered and timely. We enjoyed the shore excursions which were well planned. One UNIQUE feature was a set of walks/hikes with "Riverlorian" Mike Link who loves to get off the boat and walk among the natural & historical feature of each spot. For us hikers, that was heaven !! Boy does he have a rich grasp of the history and details of each site. So, you can tell that we loved the cruise and fervently hope you are blessed with a chance to cruise and hike with Mike Link. Read Less
Sail Date November 2014
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the ... Read More
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the cruise, not just at the beginning and end. They were also very accommodating in meeting off menu requests for individual passengers. And it's always wonderful to develop new relationships with the staff and other passengers across the table. Afternoon Happy Hours provided another excellent means to meet and enjoy others on the cruise. We can not praise Captain Kenny enough. Going beyond our expectations, he participated in the evenings entertainment and was clearly respected and liked by the various entertainers. His on deck lectures were highlighted by visuals of eddys and other river items. The cabin was large and the balcony added to the pleasure. Vicksburg, Frogmore, Baton Rouge stand out as best stops on the cruise. Read Less
Sail Date November 2014
I was told by a friend to write this review to help others who may be thinking of this particular cruise. My husband and I took a late season cruise on the Mississippi with another couple on an American Cruise line Queen of the ... Read More
I was told by a friend to write this review to help others who may be thinking of this particular cruise. My husband and I took a late season cruise on the Mississippi with another couple on an American Cruise line Queen of the Mississippi river boat. We went from Memphis to New Orleans in 7 days and it cost $10,800 for the two of us. First thing we were told was to go to the 2nd floor to “listen to music” and have warm cookies. But the first view of the inside of the boat showed chipped wood on “wainscoting”; there seems to be a lack of maintenance. On the second floor the band was sitting around on chairs with instruments strewn about in a room filled with about 20 or more full sized sofas and about 70 chairs – it looked like a storage area. The chairs and sofas were drab and stained. No cookies were there and the band played one piece and left. We went to our room and unpacked. My husband opened a drawer and found used napkins inside. At the informational meeting the managers were introduced and I went to the housekeeping manager asking about maintaining my insulin cold. She drew a blank even though the brochure assured that there was storage for insulin on board; she mentioned buying a cooler in Memphis and I assured her that my insulin needed 9 days of cold - a cooler would not work. She then went to find a small refrigerator for the room and installed it by moving furniture around. When the furniture was moved, an old piece of clothing was behind a cabinet. The boat’s service for both serving food and cleaning rooms was done by 18 to 21 year old persons – all very nice, bubbly and service oriented. Just ask and they would do it. But the poor kids would serve food at breakfast and then run to clean a certain number of rooms But how well can these young adults do both these same jobs – what 19/20 year old knows how to look for and find dirt or serve a table of 8 properly? At one meal we asked for more bread and the waitress threw the second bowl of bread into the old napkin filled empty bowl. And the food; my husband ate only fish and he found it delicious. As a meat eater I had trouble with dry overcooked meats; chicken seemed to have been boiled and have a sauce layered on top. All I can say about the food is that it was below average diner food. Maybe it’s because I come from a major city and am used to great food almost anywhere but for the price we paid, it was underwhelming. I’ve been on the European river cruises and the food was unforgettable so it’s not because you can’t use open fires or flames on a boat. And the Mississippi itself – it’s the ugliest river I’ve seen. Because it’s a flood plain, there are no real houses to see and no scenery. Now that I mention this trip to neighbors who come from the Midwest they say “Oh, we wondered why you would go there – didn’t you know how ugly it is?” And I ask them “Why didn’t you tell me?”   Read Less
Sail Date November 2014
We looked forward to taking a cruise on the "Queen of the Mississippi". We decided to go on the trip for our 25th wedding anniversary. The trip was from New Orleans to Memphis. What a HUGE disappointment, to say the least. First ... Read More
We looked forward to taking a cruise on the "Queen of the Mississippi". We decided to go on the trip for our 25th wedding anniversary. The trip was from New Orleans to Memphis. What a HUGE disappointment, to say the least. First of all, we traveled on only one z-drive engine so we had to go slow and we were in each port just long enough to go on their tour. The tour in Vicksburg gave us ONLY 15 mins. to view the gun boat AND the museum. We got to Memphis so late that the tour was in the dark and a waste of time - you could hardly see anything - it was a joke. The "authentic" paddle wheeler" was not working and two staff members told us that they were waiting for parts. Conversation with the owner stated that the wheel slows the boat down so they don't use it (it was disconnected from the hydrolic drive). He also said the boat missed a resupply stop becasue of the slow speed, therefore they ran out of some simple things such as reg milk, cranberry juice, etc. and dessert - we were offered only ice cream. The fish was NOT fresh and the lamb was gamey and some food was served COLD. The food should have been outstanding for the price you pay for the trip. This was by far the WORST trip we have ever been on and our warning to you is DON'T WASTE YOUR MONEY!!! Read Less
Sail Date November 2014
We really enjoyed ourselves even though it was changed due to mississippi floods. we think the staff were superb even though there were problems. we especially liked drew godfrey the hotel manager. unfortunately we received info on port ... Read More
We really enjoyed ourselves even though it was changed due to mississippi floods. we think the staff were superb even though there were problems. we especially liked drew godfrey the hotel manager. unfortunately we received info on port change first time week before the trip. it took 4 days to get a new flight. after we got to st. louis fri nite, we did not find out about a change to bus to paducah for boat loading until that morning. we thought we were going to st. louis. we would recommend changing bathroom lights to fluorescent as regular lights make it very warm. we'd prefer an earlier happy hour to give more time before dinner. the happy hour is great with any drink or wine and munchies. but you go to the dining room full. A larger TV would be great. all in all we really enjoyed ourselves and are doing another trip next year. we are hoping drew godfrey will be on the Chesapeake trip. Read Less
Sail Date July 2014
This was my seventh cruise with American Cruise Lines and my first aboard the Queen of the Mississippi. This cruise was exceptional. The food was well planned, presented and varied. The option of half portions was not only economical in ... Read More
This was my seventh cruise with American Cruise Lines and my first aboard the Queen of the Mississippi. This cruise was exceptional. The food was well planned, presented and varied. The option of half portions was not only economical in limiting food waste but also saved the waistline! The jazz entertainment feature of this cruise was not only educational and varied, but also joyfully entertaining. The shore excursions were informative, educational and well narrated by the guides. Service, whether it be caring for the cabin, dining, or inquiries of the staff was always handled in a pleasant manner by staff that made you feel as though they really cared that your trip was carefree and comfortable. The cabin was neat and clean and kept that way on a daily basis by staff. There was plenty of drawer space for clothing. The balcony was also kept clean and free of cobwebs. The bathroom was cleaned on a daily basis using a Clorox based product giving me a sense of their efforts to eliminate the possibility of contaminants and viruses. I appreciated the large bottle of hand sanitizer by the bathroom sink. Both embarkation and disembarkation were well handled. Upon leaving for the airport the cab was there on time.   Read Less
Sail Date May 2014
" Small cruising done perfectly " truly describes the experience. The staff are well trained, polite and very accommodating. Food and drinks were outstanding. Entertainment and "Toots" enhanced the overall experience. ... Read More
" Small cruising done perfectly " truly describes the experience. The staff are well trained, polite and very accommodating. Food and drinks were outstanding. Entertainment and "Toots" enhanced the overall experience. That is why we hope to go again and again. [Our stateroom was] Spacious, elegant, plenty of drawer/closet space. We did have a severe leak on the floor. We told someone when we arrived but I guess it was a very hectic time and no one came to check for a couple of days. I think one of the stewards reported it again. By that time the rug was saturated and some clothes got soaked. However, once discovered the crew worked to discover the source of the leak. It did take a couple of trys but was resolved. The crew did a good job in tracking down the problem. The room was musty but did dry out in time for the next cruise. The coordination of events and organization of the cruise demonstrates a well thought out plan that takes training, experience, and skill. There was one steward who went "above and beyond" for me. His name is Salvadore S/. I will be writing a letter on my experience under separate cover as he deserves special recognition. Briefly, I have severe back pain and he watched over me the whole trip with compassion, humor, and efficiency. The dining room was a little noisy compared to the rest of the large rooms. Having several small areas/lounges allows opportunity for small group experience and personal time Overall a great excursion done in a quality way ! Thank you. Read Less
Sail Date April 2014
Everything about this River cruise from Memphis to NewOrleans was first class. 1. Staterooms were spacious with the largest bathrooms I have experienced on a cruise ship. 2. Food was plentiful with lots of variety. Service was ... Read More
Everything about this River cruise from Memphis to NewOrleans was first class. 1. Staterooms were spacious with the largest bathrooms I have experienced on a cruise ship. 2. Food was plentiful with lots of variety. Service was excellent. 3. Staff was attentive and hospitable. 4. Only 125 people on the boat so by the end of the cruise, you know everybody. This is great! 5. Tours were good and enjoyable. Only 1 or 2 were of extra cost; others were included in price. A few notes: 1. Cost is expensive! Avg. $5000 for 7 days pp. 2. Average age was 70+ .. Not a cruise for someone in their 50s or earlier, unless you are willing to adapt to a slower pace/crowd. Entertainment is also geared towards an older crowd. 3. Onboard Wifi is sketchy to non-existant. Bring your phone if you need to contact home. 4. Entertainment was good in the evenings, but limited on quiet afternoons while we were cruising. 5. Bar is only open during happy hour. You can order drinks to your room at a cost. 6. Because of the levees, you don't see much when you are cruising down the river until you start to reach Baton Rouge or NewOrleans. Read Less
Sail Date April 2014
This was our first cruise on an American Cruise Line ship. From the time we embarked on the ship in New Orleans until we disembarked 7 nights later, the quality of the service, the state rooms, the food, the outings, the guides and the ... Read More
This was our first cruise on an American Cruise Line ship. From the time we embarked on the ship in New Orleans until we disembarked 7 nights later, the quality of the service, the state rooms, the food, the outings, the guides and the nightly entertainment was exquisite. The size of the ship which takes 150 passengers is just perfect for us, who did not know anyone before we got onboard. There is open seating which gives you a chance to alternate dinner companions and make new friends. There is no chance to get hungry as the meals are frequent and of gourmet quality. The muddy river itself has a limited charm, but the stops along the way to plantations and battle fields make up for that. Personally, living in the Northeast and not brought up in the US I learned a lot about the south and the civil war. The guides at the different sites were excellent and informative. Every day is filled with activities and you can participate or stay on board relaxing with a good book or movie. The entertainment was well chosen and every night different and yet with a connection to the south. All in all we had a wonderful experience on the Queen of the Mississippi, and look forward to more river cruises. Read Less
Sail Date March 2014
I have read some of the less than satisfactory reviews of the Queen of the Mississippi and felt compelled to comment. I thought is was a wonderful trip and I am seriously considering another cruise with the line as soon as possible. I ... Read More
I have read some of the less than satisfactory reviews of the Queen of the Mississippi and felt compelled to comment. I thought is was a wonderful trip and I am seriously considering another cruise with the line as soon as possible. I booked a single cabin from Memphis to New Orleans from March 28th thru April 6th. I found the ship to be spotlessly clean. My cabin was comfortably large and clean and comfortable as well. The bath room, while not huge, was more than adequate - excellent water pressure, nice high shower head and HOT water. The closet was very small but I had 9 large drawers for all my clothing. My only dislike was that the bed was a full-sized twin bed. The room was plenty big enough to have a full-sized double bed. That was the only dissatisfaction I had with the entire trip! I found the food - every bit of it was delicious, fresh and beautifully prepared. In fact, I found the food better than the food of the large ship cruises I have been on. Was this trip more expensive than the large ships I have been on - yes, but I did not spend one dime on drinks - beer, wine, call brand cocktails were all included. Now, the real prize of the trip - the staff. From the Captain to the deck hands and Toots (the riverlorian) these people were professional, kind, HARD WORKING, and very engaged with all the passengers. Each of these fine people were proud of the job they were doing and it showed. I truly enjoyed this trip.   Read Less
Sail Date March 2014
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, ... Read More
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, & even the Deckhands are! Everyone was helpful and special consideration (& golf cart transportation) given to any handicapped folks who needed it. My Mom & Step Dad were two that did! We toured Houmas House in Natchez after a brief stop at Oak Alley. (the tour day for Oak Alley was changed to Friday). Our next stop was Vicksburg and we had planned to visit the first place Coca-Cola was bottled. As we checked on breakfast time with my parents cabin, we found something very wrong with my Mom. Paramedics were called and she was transported to Vicksburg hospital. After testing she made improvement and was transferred to our home hospital by ambulance. We returned to the ship to many concerned passengers she has become acquainted with and packed their cabin and ours. We had to end our cruise early, but precious memories were made and My Mom was treated like the "belle" of the Ball. Thanks to the staff for help in our time of need. Sara Sealy Read Less
Sail Date November 2013
Many years ago, my partner, John, and I sailed from St. Louis to New Orleans on the American Queen... I always felt that trip was 'unfinished' as we missed the 'upper river'. When John died over a year ago, I decided to ... Read More
Many years ago, my partner, John, and I sailed from St. Louis to New Orleans on the American Queen... I always felt that trip was 'unfinished' as we missed the 'upper river'. When John died over a year ago, I decided to 'finish' our trip by myself. I love American Cruise Lines - small boat, fewer passengers, personal service, excellent staff and crew, good food, interesting shore excursions. For ME, as I'm so interested in the history of the United States, the Mississippi is revelatory. The role the river played in the expansion and development of our country is simply overwhelming. By experiencing the entire river - the commerce, the people, the explorers, the Revolutionary and Civil Wars along its banks, I felt I was able to go back in time and feel, personally, the same emotions and scenic horizons as our ancestors. It was thrilling. I've sailed with American Cruise Lines before, but this trip was IN DEPTH. They considered my trip three separate segments: St. Paul, MN to St. Louis; St. Louis to Memphis; and Memphis to New Orleans. But for me it was one incredible three-week journey down the Mighty Mississippi in comfort and style. I would recommend it to ANYONE who is intrigued by our country and the people who discovered and built it generations ago. Read Less
Sail Date October 2013
My husband and I traveled on the Queen of the Mississippi with ACL and I couldn't wait to get home and share my experience with my friends and family. I am 56 and my husband is 61 and although I believe we were the youngest passengers ... Read More
My husband and I traveled on the Queen of the Mississippi with ACL and I couldn't wait to get home and share my experience with my friends and family. I am 56 and my husband is 61 and although I believe we were the youngest passengers onboard, we still enjoyed the company of our fellow passengers and the activities that were planned. The ship is still new, built in 2012, and the room we had was very spacious and accommodating. Our favorite was the private balcony with a full sliding glass door which allowed us a great view of the passing scenery whether inside or outside. We were impressed with the water pressure in the shower onboard. Being a coffe drinker, I enjoyed having the Keurig machine in the room however I'd suggest using bottled water because even though you can drink the water from the sink, I think the taste would have been better with bottled water. The coffee in the dining room and lounges was terrific! I liked that there were public powder rooms near the rooms we spent the most time in (outside the dining room and the Magnolia Lounge), which was nice since our room was on the 3rd deck. Another thing we enjoyed was the assortment of snacks and drinks that were available in the lounges for us to take at any time at no additional charge. I especially liked access to laundry facilities on the top deck. On more than one occasion I needed to wash a few items and access to complimentary soap/bleach and machines was very helpful. We enjoyed dining with other passengers during a single seating at meal times. We were always served promptly and the food was well prepared and visually appealing. There were several choices of appetizers, entrees, and desserts each day. I never needed to ask for anything outside of the menu. The menu seemed to feature a lot of local specialties and my favorite lunch was the Po' Boy sandwich and favorite dinner was the very tender lamb. Cocktail hour was a great time to try unique hors d' oeuvres, as if we didn't have enough to eat. They also served us cookies every morning, tea service in the afternoon, and get this, popcorn, ice cream sundaes and root beer floats after dinner! The tours were well planned and efficient. Many of the tours gave interesting facts about the area that we wouldn't have known otherwise. Our Riverlorian/Historian and his wife (Bill Weimuth and Laura Sable), were with us the entire week and provided fantastic insight to the history of the river including Civil War history and the beginning of riverboats and steamboats and how they affected industry along the river. He was not only informative but also added humor to every lecture which helped keep my attention and made these topic interesting. I'd love to sail with Bill and Laura again. One last thing that made our cruise so memorable was the efficiency of the young staff onboard and their ability to stay cheerful despite the many responsibilities they had. They were especially in tune to the needs of all passengers and accomodated special requests. It was great to see that the Captain made several rounds during meal time and happy hour and talked with many of the passengers. Our Cruise Director, Andrea, was tireless and was very professional at all times. She was such a pleasure to have met. During happy hour, we had several of the managers tending bar. I was impressed that they remembered my name and drink of choice before having to ask for it. They too were a pleasure to visit with onboard. Our overall experience with American Cruise Lines by far exceeded our expectations and we look forward to cruising with them again.   Read Less
Sail Date October 2013
My wife and I have been thinking about sailing with American Cruise Lines for a few years and now that I am recently retired, we were able to plan and enjoy our first cruise. I wish we would have sailed sooner. We had a great time! Some ... Read More
My wife and I have been thinking about sailing with American Cruise Lines for a few years and now that I am recently retired, we were able to plan and enjoy our first cruise. I wish we would have sailed sooner. We had a great time! Some of the things that I enjoyed most were the putt putt on the top deck and the accommodations. Our room had a private balcony which I spent a lot of time on, enjoying the fresh air and scenery. The accomodations of our stateroom were roomy with more than enough space for my wife and me. We had the option of having a king size bed or two twin beds. The entertainment was great and I couldn't believe the quality. The entertainment was top notch and very interesting. The historian onboard was very knowledgeable, really knew his stuff, and always had something to say about the ports we were in. All of the entertainment was very professional. The service from the staff could not have been better. They catered to every need and went above and beyond. At our first meal, I asked for chocolate milk, which the server had to make herself. At every meal, including our last, I never had to ask for it. The server always brought a glass of chocolate milk directly to my table before I even had to ask. I also mentioned that I preferred Diet Pepsi (they serve Coke) and when I returned to my room after a tour, there was a 12-pack of Diet Pepsi waiting for me. Outstanding! We had an opportunity to take a tour of the wheel house and meet the Captain which was a highlight of my week. The Captain was one of the most interesting people I have met and I enjoyed the opportunity to have several conversations with him throughout the week. The Hotel Manager, Cruise Director, and the rest of the staff were pleasant and always in a good mood. The tours were adequate for the ports that we visited. The tours always provided lots of facts and were very informative. None of the tours were boring or drawn out. I do wish that we had a chance to get off the bus more on the Fort Donelson tour in Dover to take pictures and see the sights close up, however, it was still an outstanding tour. As far as dining goes, it was almost overwhelming! We ate like kings & queens! All meals were very well prepared and the choices were more than adequate. They changed the menu every day which kept things fresh. If you wanted more food and asked, there was no problem. Or, they gave you the option to ask for half portions. Meal times were the best time to meet new people as there was open seating. You could sit with new people at every meal. Again, I wish that we would have decided to sail sooner. This was one of our best vacations and we look forward to sailing with American Cruise Lines again. American Cruise Lines offers so many great options for cruising in the United States. We might even convince our friends to come along on the next one! Read Less
Sail Date October 2013
The Queen is a beautiful stern wheeler with comfortable accommodations. The staff is pleasant and eager to please. The food is delicious with a delectable presentation. River lorianne is always available and extremely knowledgable. ... Read More
The Queen is a beautiful stern wheeler with comfortable accommodations. The staff is pleasant and eager to please. The food is delicious with a delectable presentation. River lorianne is always available and extremely knowledgable. Fun too. Entertainment onboard is perfect. Relaxing, educational, and pleasurable sums up cruising on a sternwheeler. The Columbia and Snake Rivers cruise on a sternwheeler likewise is relaxing, educational and pleasurable. Anmerican Cruise Lines consistent to their service accommodating a small number of passengers creating a very welcoming and pleasing relationship. The cruise lines have their job to do bring you to some of the most beautiful spots on the USA Rivers. And ACL does it in style. Read Less
Sail Date August 2013
It was a fun cruise and a surprise in that we couldn't sail from our original St. Paul, MN, point of departure. Since the water was too low on the upper Mississippi, the company repositioned our Queen to Cincinnati. We stayed ... Read More
It was a fun cruise and a surprise in that we couldn't sail from our original St. Paul, MN, point of departure. Since the water was too low on the upper Mississippi, the company repositioned our Queen to Cincinnati. We stayed overnight at the RiverCenter Marriott the night before we sailed. Great restaurant on site, too. Amazingly, our weather was comfy for our cruise--mostly in the 70's--and we didn't get any rain, except during our tour of the Jim Beam distillery outside of Louisville. Once we were ready to reboard our bus, the rain just about ceased. Afternoon tea was served at 3:30 each day...I forgot to mention the warm cookies at 10 each morning, if we stayed on board. With open seating, our dining was just delicious & the staff was energetic and very cheerful. Our chef was great. Every night before 6:30 dinner, we had an open bar--the drinks were primo! I haven't gotten on my scales yet but I did use the stairs instead of the elevator. We all enjoyed entertainment each evening after dinner, too. Different musicians came on board. The Monarchs did fabulous '60s music and a lot of people danced their feet off. Our room was nice with a little balcony. The bath was adequate, with a noisy toilet which seems to be the case on all cruising ships. We were cautioned not to flush anything but t.p. as the last time somebody did that, it threw the entire toilet system off for 3 hours. We had some Special guest cruisers. One was long-time actor Richard Garey. He lives in Hannibal, MO, and has been performing as Mark Twain for over 40 years. He meandered all over the ship, and dined with us several times. This man is just wonderful! He channels Mark Twain beautifully. We all got a real thrill over having him on our ship. He entertained us with speeches and was happy to discuss his life on the Mississippi just as if he really were Samuel L. Clemens. Another actor was Doug Weeks: doing a light-house keeper (his actual true great-great grandfather); a traveling trader along the Mississippi; George Westinghouse, with all of these roles done "in costume." Same with Mark Twain, in a white suit...very charming. Dan The Banjo Man gave lessons on banjo playing and spoke at different times about the music and types of banjos used to delight us all. We had a riverlorian, Mike, who knew more about the Ohio River than we could believe--he was just fascinating. We even went up at midnight to see the Pleiades meteor showers. The last day, we docked in St. Louis and enjoyed a wonderful afternoon bus tour around the city, enjoying the old beautiful homes, history of the city, and a stop at Anheuser Busch's brewery & home of the Budweiser Clydesdales. They are magnificent animals! Their stables are probably cleaner than my home. Our cruise was 7 nights and I highly recommend it to anyone that loves our rivers and gets a thrill out of seeing our history. The amazing Ohio really developed our early Northwest Territory & it was fun to imagine being an early settler! Our ports of call: Madison, IN; Louisville, KY; Henderson, KY; Paducah, KY; & St. Louis, MO. Here's some neat sites: http://www.heritagestage.com/ http://www.americancruiselines.com/small-riverboat-cruise-ships/Queen-of-the-Mississippi http://www.budweiser.com/en/us/content/clydesdales/article/the-budweiser-clydesdales http://www.tripadvisor.com/Tourism-g44881-Saint_Louis_Missouri-Vacations.html I hope some day you go! We had such a good time that we've signed up to do an ACL Fall Colors cruise up the Hudson River in October. Read Less
Sail Date August 2013
I thoroughly enjoyed a week on the Queen of the Mississippi. I was traveling with my mother. We were delighted to meet several other mother/daughter and aunt/niece groups who were booked on our cruise. Our balcony stateroom was spacious ... Read More
I thoroughly enjoyed a week on the Queen of the Mississippi. I was traveling with my mother. We were delighted to meet several other mother/daughter and aunt/niece groups who were booked on our cruise. Our balcony stateroom was spacious and impeccable. We enjoyed the wide range of activities at each port, from visiting a civil war battlefield, to shopping, to exploring museums, plantation homes, and towns; there was always something to do. The highlight of our trip was the boat docking at the end of Oak Alley Plantation and wandering around the property. When cruising down the river, we enjoyed chatting with other passengers, reading on the sundeck, and the on-board entertainment. We found the food to be excellent, portions to be plenty, and the kitchen staff very accommodating with my food allergy. Our cruise ended in New Orleans just in time for Jazz Festival. Read Less
Sail Date April 2013
Before we boarded the Queen of the Mississippi we were scooped up and taken care of in royal and friendly fashion. The crew took our luggage and sent us in to relax with fresh cookies, coffee and live jazz music while we sorted out the ... Read More
Before we boarded the Queen of the Mississippi we were scooped up and taken care of in royal and friendly fashion. The crew took our luggage and sent us in to relax with fresh cookies, coffee and live jazz music while we sorted out the rooms. The entire seven days continued with staff and crew taking such good care of us; amazing meals every day; fun ports to explore; kite flying off the top deck; coffee, tea, fruit, snacks and cookies 24 hours a day; awesome cocktail hours; lectures and local entertainment daily. This was my fifth cruise with AMERCIAN CRUISE LINES. Each one was a different venue, different parts of the USA to explore but always the same fabulous service, food, new excursions. I recommend AMERICAN CRUISE LINES without hesitation. Read Less
Sail Date March 2013
We have cruised the Mississippi and European Rivers for years. Generally cruising is our favorite kind of vacation, but we do prefer the smaller ships and usually end up on a river. This was our second cruise with American, and it was ... Read More
We have cruised the Mississippi and European Rivers for years. Generally cruising is our favorite kind of vacation, but we do prefer the smaller ships and usually end up on a river. This was our second cruise with American, and it was perfect - one of the best vacations of our life. We flew from New York to New Orleans where the cruise began. The cruise lines office had told us that the ship can be a little difficult to find and offered exact directions that we could use to help a taxi there. As it turned out our taxi driver knew exactly where the ship was, and had carried some of our fellow passengers earlier that day. As soon as we arrived the deck boys greeted us, unloaded the car, and brought our luggage directly to our stateroom. It was the easiest boarding process we have ever seen. Once on board we were thrilled. Our cabin was the largest we have ever had - and we normally buy good category cabins. It was also much larger than the last stateroom we had with American when we were on the Snake River cruise. It was a similar category and price, but a world of difference. New ships are the way to go. We normally do not buy a private balcony, in Europe we like the French balconies, but the Queen of the Mississippi does not have them. Rather than buy a low category we bought the private balcony and we were glad we did. It had a big glass door which made the whole room feel surreal, and the balcony was wonderful to sit on in the mornings before having to be social with other guests. We have been to the Mississippi River before, so we knew what to expect. When you take a cruise on it, the service on board is the most important. The service was so helpful with everything that we couldn't find a way to complain. Each crew person spoke English clearly, smiled and worked hard. If we had anything in our hands, they always offered to carry it. Jokingly, when we saw them carrying things we started asking if they needed a hand. There are lots of areas on the ship for people to enjoy one-anothers company, and there are even more quiet recluses where you can read a book in piece or put your feet up and watch the river. Each area is decorated differently. The paddle wheel lounge is designed to honor the old Delta Queen. The only thing that doesn't seem like the Delta Queen in that room is that the couches are actually comfortable, its funny the small things you remember from years ago. The other lounges get out of the stogy history and give you a really good feeling. The upper lounge was my favorite. It was decorated with light colors, had wicker furniture, and had large windows which let in lots of light. The stops along the way are always the same when you cruise the Mississippi River. They were Oak Alley, Natchez, Vicksburg, and a few others. We love each town, but they are small and don't change, so you when you get there you know what to expect. Each time you cruise there, the tours are also pretty much the same. History doesn't change much. The cruise director handled the tours well and dealt with changes as they came. He was calmer and more organized than most cruise directors. What else... the food of course. Perfect perfect perfect. I want to take the chef home. They know how to cook and they know how to portion. The only thing that wasn't perfect was that one morning I had dreadful bacon - it was way over cooked. I think the server knew it was no good, so after a few minutes she offered to bring more. The replacement was the way bacon should be. The week went by fast and we bought another cruise with American before we left. Next spring we are going to take a southeastern cruise on one of their other ships. Read Less
Sail Date December 2012
Speechless...that is how we feel. Do not take the Mississippi River Trip!!! The river is too low. The company knew that before we departed. The informed us our first night on the river that we would not make it to Vicksburg. That was the ... Read More
Speechless...that is how we feel. Do not take the Mississippi River Trip!!! The river is too low. The company knew that before we departed. The informed us our first night on the river that we would not make it to Vicksburg. That was the jewel destination for many of the passengers. They said they would bus us to Vicksburg and show us a good movie. Only made it as far as St. Francis villee. We were told another of their boats was broken down in Natchez so we needed to turn around and head back to Baton Rouge. Uh oh, now we have engine trouble and must return to New Orleans. Lies. The crew told us they knew the truth when we boarded. The very sad thing is, they are heading out tomorrow with another boat load of unlucky passengers who have paid $10,000 for a trip to no where!! The crew was wonderful. Found out they were also told lies when they hired on. old they would make a minimum of $800.00 a week. Not true. These young people are working 16 hours a day...seven days a week. OK, I enjoyed my food very much. My husband however, asked for vegetarian meals...did not happen. He was served the garnishes from the meat entreesA couple of nights the entertainment was very enjoyable. Again the staff has been friendly, but the owners of this company are thieves. We were informed it took only 7 couples to pay for the trip. The rest pure profit. We are not part of the 1%. I work for a nonprofit organization and live a modest life. Maybe other passengers are comfortable with throwing thousands of dollars into the pockets of greedy corporate millionairs. I am not. I may return to the boat tomorrow to warn the passengers. Beware...beware...beware of the Queen of the Mississippi. *************************END OF REVIEW****************************** Community Manager's Note: We have received the following official response from American Cruise Lines Public Relations Team (www.americancruiselines). It appears in italics below the bolded line in its entirety. _______________________________________________ It is unfortunate to hear this individual had a dissatisfactory experience aboard Queen of the Mississippi. It was a difficult trip due to the historic low water levels on the Mississippi River and an unforeseen breakdown of another vessel in Natchez. The broken down vessel in Natchez was not an American Cruise Lines vessel, and not in any way connected to American Cruise Lines. That vessel did, however, prevent Queen of the Mississippi from docking in Natchez. Due to the inability to dock there, Queen of the Mississippi made two additional unscheduled stops before returning to New Orleans â€" one at Houmas House Plantation in Darrow, LA, and another stop at Laura Plantation in Vacherie, LA, both of which were very much enjoyed by passengers. The suggestion that 7 couples, or 9% of the passengers, pay for the trip is obviously inaccurate and we think most people will realize that. Although most of the passengers were very pleased with their cruise experience (in fact, a number of them rebooked their next cruise with us before leaving the boat), it is disappointing to hear that this individual did not. As far as we can tell, American Cruise Lines has the highest repeat rate of any cruise line in the industry. The River level and conditions have improved somewhat and Queen of the Mississippi is currently running on schedule and is expected to make all stops........American Cruise Lines (www.americancruiselines.com) ____________________________________ Read Less
Sail Date December 2012
Our introduction to our trip was great! We brought our cousins from Cincinnati aboard for lunch. We realized that we were just below the Begals stadium and the Red Sox stadium! As we departed, then our trip on the Ohio river began! Our ... Read More
Our introduction to our trip was great! We brought our cousins from Cincinnati aboard for lunch. We realized that we were just below the Begals stadium and the Red Sox stadium! As we departed, then our trip on the Ohio river began! Our stateroom was the largest we have ever had, with enough room for more clothes than we brought with us. We loved the balcony, as we could open our side and join our friends in the next room. The four of us enjoyed having breakfast on the balcony one morning as we sailed down the Ohio and enjoyed the beautiful scenery and breeze. The tours planned by American Cruise Lines were great. We enjoyed the historic town of Maysville, Ky, even though I grew up 40 miles from there. We learned a lot about the town we didn't know. The old homes are beautiful, and the Miniature Museum was fascinating. Portsmouth, Oh was a neat town with lots of history. The murals on the flood walls are exceptional. Our tour guide was very knowlegable about the history of the area. Then on to Gallipolis, OH where the shops were very interesting. The townspeople in all of the ports were exceptionally friendly! When we arrived in Wheeling, WV, we were surprised at the size of the town. For years we had driven around it on the Interstate, never stopping to really see the town. The tour was quite interesting, court house where the state government was decided upon. All of the ports were clean, accessible, and had friendly people around the area. Our rooms were kept clean, our bed was comfortable, we had a great time, and returned very rested. We are taking another Am. Cruise Lines trip Nov. 2013In summing up the trip, we loved it. We played bridge each evening in one of the lounges. The cocktail hours each day were very nice with excellent hors d'euvres! The only criticism we have is that our soups were not good, but we understand that has been corrected by hiring a new chef :-) Thank you, American Cruise Lines for a great trip!! P.S. I noticed in one of the unfavorable reviews that one person was upset that she didn't see any wood on the Mississippi Queen. The American Cruise Lines made every effort to follow "Coast Guard" guidelines in building the Mississippi Queen and, therefore, it is fireproof as much as possible. We had the privilege of seeing this ship being built in Salisbury, MD. Even the ceilings are fireproof! Also the paddle does move and provides about 30% of the power. The ship also has side thrusters so that it can land easily. It sounds to us that the person who wrote the negative review needs to be on a Carnival Pary cruise. She infers that it is only for the ill and infame, but we don't consider ourselves in that catagory and had a wonderful trip!! Bellplayer Read Less
Sail Date September 2012
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.1
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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