4 Helpful Votes
Sail Date: April 2019
Cruise began in New Orleans (on my bucket list) and we went on a Wednesday and our cruise didn’t begin until Saturday, so we had time to see NOLA or a couple of days. The French Quarter was having a music festival so it was packed with ... Read More
Cruise began in New Orleans (on my bucket list) and we went on a Wednesday and our cruise didn’t begin until Saturday, so we had time to see NOLA or a couple of days. The French Quarter was having a music festival so it was packed with people, but some of the food vendors had some delicious food. We boarded the ship Saturday AM and got underway at 1:00 PM heading towards Memphis, with various stops in between. We had a riverarian and a historian onboard, who gave very interesting talks about the Civil War and the history of the Mississippi. Very interesting talks. Our stateroom was very nice, clean and included a writing desk, a king size bed, 2 end tables, a small closet and an upholstered chair, enough drawer space for some clothing, but we didn’t have to take a lot because the boat had free laundry facilities for the guests. The bathroom was adequate with only a shower, but not enough towel racks or door hooks for clean clothes. We also had a small balcony, which was nice to sit and have a drink or read a book while the boat was on the move. There were plenty of excursions you could sign up for or if you wanted you could explore on your own. Some were complimentary, but most had a fee if you wanted to sign up. There was entertainment every evening after dinner, usually music or a comedy act. The dining room has open seating, so you have the opportunity to meet many people, and these small cruise ships usually have less than 200 passengers. All the servers and deck hands , kitchen staff and cruise directors, etc., are Americans, the boats/ships are all built in the USA, so there is never a problem with communication. Food is usually pretty good, but for some reason the kitchen seemed to be disorganized, therefore food service was very slow. This was our 4th cruise with ACL, and the most disorganized in general. Public areas on the boat were nice and comfortable, whether in the lounges or out on the decks. Happy hour ( 5:30-6:30). is always nice but a bit crowded, sometimes with a line of people waiting for a drink. There were servers with trays of appetizers being passed out and a table with more food and 2 servers to pass out your food of choice. Be careful or you won’t have room for your dinner ( 6:30-8:00). Overall we’ve been really happy with our cruises with ACL and have signed up for our 5th cruise next year. Read Less
5 Helpful Votes
Sail Date: April 2018
I am an experienced cruiser who knows the coasts and many international destinations, but never have been on or around the Mighty Mississippi. This cruise offered a comfortable ship with an interesting itinerary. The 8-day, 7-night ... Read More
I am an experienced cruiser who knows the coasts and many international destinations, but never have been on or around the Mighty Mississippi. This cruise offered a comfortable ship with an interesting itinerary. The 8-day, 7-night package included a pre-cruise overnight hotel in downtown New Orleans, allowing some time to explore and an easy transfer to Queen of the Mississippi. To see more of New Orleans, I strongly suggest adding 1 or 2 more days in the Big Easy. There is lots to do and see in New Orleans. The Queen is beautiful with cabins like a modern cruise ship and nearly non-stop food opportunities. We sailed with 148 guests, close to capacity. The dining room, lounges and functions accommodated us all without overcrowding. The itinerary was New Orleans to Memphis, with stops every day but one. The river was pleasant, but carries almost exclusively commercial traffic in the lower Mississippi. Lots of tows and barges. Most of the offered excursions were complimentary, and many of them were so-so. Some felt crowded. Ask about "signature excursions" when you call. I didn't go on the "VIP Graceland" excursion and can't comment on that one. My favorite excursion was the Vicksburg battlefield guided tour. Awesome, but would be better if you could get off the coach more often. Dining was excellent; don't plan on losing weight. The cabin review follows. Free wireless internet is available and on par with most cruise ships. It always worked but could get pretty slow, especially during peak hours. A fitness center is available, as is a small guest laundry (free) with 2 washers and 2 dryers. Forget the casinos and swimming pools, it's a small ship. Should you go upriver or downriver? There is a strong current in the Mississippi. It takes a lot of power to go upstream and maintain an itinerary. This means a certain amount of shaking/vibration at high power. I didn't mind, but some cruisers complained about it. A cabin toward the bow is better in this regard. Shouldn't be a issue downstream. We had a great historian and pianist to illuminate the cruise. We also had an excellent banjo/bass combo that everyone enjoyed. The only miss (my opinion) was a jazz combo that made me think of hotel lounges and leisure suits. But they weren't bad. Debarkation was by 8:00 am on departure day. You can book an airport transfer if you want one. If you debark in Memphis, you can expect to arrive at the close-by airport by 9:00 am. I'm glad I took this cruise. Read Less
2 Helpful Votes
Sail Date: March 2018
This was our 11th cruise with American Cruise Lines so we are clearly fans of the concept and experience. You have to understand what you are buying into - same price as Silversea, etc. but a totally different vibe. Yes, wine and beer at ... Read More
This was our 11th cruise with American Cruise Lines so we are clearly fans of the concept and experience. You have to understand what you are buying into - same price as Silversea, etc. but a totally different vibe. Yes, wine and beer at lunch and dinner, but nothing high end and very limited selection. One day the bulk chardonnay was not unpacked and the next day it was not chilled. Yes, some top shelf spirits at 5:30 cocktail hour. You book this cruise line for a domestic cruise experience without international airports, very small ships, the opportunity to socialize with other well traveled adults, and get acquainted with the robust young American staff. We will go again - already booked for September in New England - but there were some niggling problems this trip which made my overall rating Very Good instead of Excellent. The chef on this trip was excellent and the food was wonderful. Beverage service, i.e. water and coffee was slow and sometimes we had to ask multiple times for refills or even first cup of coffee with dessert. Pastry chef was great - don't miss the chocolate fudge layer cake, now seems to be a weekly American Cruise Lines tradition on any trip. We picked the same waitress at most meals and she was sweet but undertrained and we had to ask several times for butter, hot sauce and other things which should have been on the table. Ports were small southern towns and there was lots of scenery and quiet traveling. The musical entertainment every night was special and professional - we loved the Victory Belles and the Dan Knowles/Eddie Coffey duo. A real plus this year was extra golf carts in the ports for transport over rough terrain (river levees) to the tour buses - a much needed benefit for a somewhat older traveling crowd. Read Less
1 Helpful Vote
Sail Date: September 2017
Location of cruise and area that interested us. Had been on New Orleans to Memphis cruise in past and wanted to try different area of river. Much different views unencumbered by the levees lower on the river. Staff was more than ... Read More
Location of cruise and area that interested us. Had been on New Orleans to Memphis cruise in past and wanted to try different area of river. Much different views unencumbered by the levees lower on the river. Staff was more than accommodating. A lock on he river was inoperable and the staff went above and beyond to redirect the boat to other destinations and made the disembarkation have many different options with hotel rooms and dinners on the company, help in changing airline flight accommodations. The staff was great and I am sure lost some sleep while rearranging destinations. Was not aware cruise was directed at seniors, most of the passengers were in there late 70's, 80's and 90's, this was not a problem and in fact was enlightening to talk and share stories with the other passengers. Staff was very friendly and easy to talk to and acknowledge each of us. Read Less
2 Helpful Votes
Sail Date: March 2017
We chose a 4 night cruise because we had not been on a cruise in the last fifty years and wanted to be sure we would like it before taking a longer one. We were treated to an overnight stay in New Orleans the night before embarkation and ... Read More
We chose a 4 night cruise because we had not been on a cruise in the last fifty years and wanted to be sure we would like it before taking a longer one. We were treated to an overnight stay in New Orleans the night before embarkation and had time to see some of the sights in the French Quarter. We were collected at our hotel and conveyed to the docks by bus. Passengers could dress as formally or casually as they wanted and still feel that they fitted in. The ship was small enough that everyone could fit into the dining room at one time. We enjoyed the entertainment provided nightly. The plantation tours were extremely good. We elected to tour the ship's pilot house which proved very interesting. The cabin had everything we needed and was well kept by staff. We especially enjoyed sitting on our balcony with the Mississippi breeze fanning us. The service was exceptional in the dining room and elsewhere. The staff acknowledged guests and greeted them at every opportunity. The food was out of this world- both in tasting good and in presentation! Menu selections were such that everyone should have been pleased. Read Less
1 Helpful Vote
Sail Date: March 2017
Our friends and my husband and I always wanted to do a Mississippi River cruise. Chose American Cruise Lines. Sailed on the Queen of the Mississippi. We had a wonderful time. Cabin had ample room, balcony had room for 2 chairs and a ... Read More
Our friends and my husband and I always wanted to do a Mississippi River cruise. Chose American Cruise Lines. Sailed on the Queen of the Mississippi. We had a wonderful time. Cabin had ample room, balcony had room for 2 chairs and a table (about 30" rd). Entertainment was good. Plenty of on board activities, games, books to read, a putting green on the upper deck, some work out equipment and plenty of places to sit and relax. The dining room was impeccable, waiters/waitresses, chefs, all were more than one could ask for. The meals were fantastic. We had 2 ports of call, Oak Alley Plantation which was jaw dropping and a bus tour to St. Francisville/Baton Rouge which was okay. The service on the boat was A+. The staff from the Hotel Manager to waiters, housekeeping etc. were friendly, polite, helpful. Will consider doing the Snake River tour in a couple of years. Thank you for a memorable vacation! Read Less
3 Helpful Votes
Sail Date: November 2016
Choose this as it was in US. Really liked the all inclusive feature of hotel the night before the cruise, tips and most shore excursions. The onboard lectures were informative of the Civil War, and the river. Entertainment were local ... Read More
Choose this as it was in US. Really liked the all inclusive feature of hotel the night before the cruise, tips and most shore excursions. The onboard lectures were informative of the Civil War, and the river. Entertainment were local musicians and their program reflected the area we were located. Staff were friendly and helpful. Food reflected the South, liked the fact one could order a half portion. Beer and wine included at lunch and dinner. Happy Hour is also included with a variety of snacks that were available. Our cabin was well appointed on the top deck with balcony. The common areas both inside and outside were well maintained and comfortable. There were 5 exercise pieces of equipment available. This is not a cruise for children as it is geared to the mature adult. Enjoyed talking with Cruise Director Robert again. We have planned our next adventure for next year with this cruise line. The cruise just completed was our third. Read Less
18 Helpful Votes
Sail Date: June 2016
for the experience of a river cruise we chose this one. The length seemed right and we wanted to see the south. Being able to do a pre & post stay was also why we selected this cruise. We have done about 10 cruises in the past- but ... Read More
for the experience of a river cruise we chose this one. The length seemed right and we wanted to see the south. Being able to do a pre & post stay was also why we selected this cruise. We have done about 10 cruises in the past- but not a river cruise until now. We knew very little about thye geography and did not do any extra research before we came down. The cruise tours hae helped us learn alot about this part of the country and the history. The beds are comfortable and the staff have been friendly and very helpful so far. the food is pretty good too. Including wine & beer with meals is nice as well. I have had soup a couple of times that thas not been hot but most things are served at the correct temperature. I also noticed flies on the food in the buffet table- but this would be very ahrd to manage considering the heat and the open air. Read Less
4 Helpful Votes
Sail Date: September 2015
We embarked from a dock very near to the St. Louis Gateway Arch. The walk down to the boat was somewhat steep but assistance was offered and we left our luggage with crew near the roadway. River travel is laid back and easy. We ... Read More
We embarked from a dock very near to the St. Louis Gateway Arch. The walk down to the boat was somewhat steep but assistance was offered and we left our luggage with crew near the roadway. River travel is laid back and easy. We had only one morning of rain so we had a lot of time to watch as the captain and crew navigated the five story Queen through the many locks on the Mississippi as well as through the many different lift or swinging bridges. It was warm and comfortable most of the time to sit out and watch. We often arrived early to the next port of call. Chairs and tables on deck were plentiful. Snacks and beverages including sodas were always available. One could even do laundry if desired at no cost at the self-service machines provided. There were daily talks with the Riverlorian who was always on board and available often on the top deck. Steve Marking and Joanna Funk provided not only on-board musical entertainment with help with wildlife sightings and identification of birds. Joanna also played the calliope when we left ports and also for the Sunday morning hymn sings. The cocktail hour each evening was a highlight and the Hors d'oeuvres served were excellent and plentiful. We had more food on the cruise than needed! I thought it was a great touch that we could choose to have half portions at a meal. We always found the meals delicious and we had some choice as to entrees. On the downside, as a diabetic, there were limited dessert options for me. Although I met with one of the chefs to discuss ideas, those were not always available. We enjoyed different entertainment not only at cocktail hour but also after dinner each night and many were very good and entertaining. We also were up top on the 5th deck the evening of the eclipse ... and yes, the clouds opened up to be able to see a good amount of it. I would recommend the American Cruise Lines for a truly Americana venture such as the Northern Mississippi Cruise we took. They have other interesting river cruises as well. This was our first trip with them and we would consider them again. Read Less
2 Helpful Votes
Sail Date: August 2015
Traveling from a northern plain state we cruised from Memphis, Tennessee to New Orleans, LA. It was interesting to see the differences in the history and cultural influences as we moved further south. The shore excursions were great ... Read More
Traveling from a northern plain state we cruised from Memphis, Tennessee to New Orleans, LA. It was interesting to see the differences in the history and cultural influences as we moved further south. The shore excursions were great history lessons. The activities while cruising were okay, but not to my interest. Our jazz themed cruise had some great entertainment, but I would have liked more jazz. The food was great and the staff were great. Our stateroom was roomy and nice. Disembarkation was quick and simple. We made our own pre and post-cruise arrangements. If we had received the information sooner, we would have looked at theirs, but by the time we received the notice it was too late. Read Less
Sail Date: June 2015
This was my 5th cruise with ACL. It happened to be in my neck of the woods so didn't have to fly to get there. The scenery was spectacular. I would have been content to just sit on the boat and sail around looking at the scenery. ... Read More
This was my 5th cruise with ACL. It happened to be in my neck of the woods so didn't have to fly to get there. The scenery was spectacular. I would have been content to just sit on the boat and sail around looking at the scenery. The food, as always, was excellent with plenty of choice and if you didn't see something you liked the kitchen seemed quite happy to fix what you wanted. The servers seemed a little inexperienced so service was not as good as I am used to on ACL. Same goes with the cleaning the cabins. They could have been more meticulous. Most of the senior management was excellent, with the exception of the Activities Director who seemed scatterbrained and unorganized. I felt that sometimes it was because of her that we left late for excursions. Entertainment was so so. I guess I could say it was adequate. The shore excursions were terrific except for the bus overheating on the way to Hurricane Ridge. And even that was interesting because we had 2 deer come down and were very friendly. The onboard naturalist was excellent and very helpful. After all this carping, I have to say this was my 2nd favorite cruise with ACL and I will certainly use them again!!!! Read Less
3 Helpful Votes
Sail Date: May 2015
Since making our reservations in July 2014 for the Mississippi River Cruise aboard the Queen of the Mississippi our three generation family of six looked forward to May 5, 2015 when we would board the boat in Memphis. Although this was the ... Read More
Since making our reservations in July 2014 for the Mississippi River Cruise aboard the Queen of the Mississippi our three generation family of six looked forward to May 5, 2015 when we would board the boat in Memphis. Although this was the sixth cruise for us we usually were on larger cruise ships sailing in Europe, Alaska, in the Hawaiian Islands or along the coasts is Canada, the Northeastern US or Northwestern US. We did not know what to expect on the Paddlewheeler. We found out soon enough as we were introduced to the Cruise Directors and the Hotel Directors who gave information for the first timers on a river cruise. We enjoyed selecting from menus for all three meals and strolling to several lounges for coffee, sodas and snacks during the day for no additional charge. The fresh baked cookies were delicious--there is a bakery chef on the boat. The Dining Room and Hotel Staff have multiple duties so they are seen more than several times a day with a smile on their face and a kind word of greeting every time. They are a great group of young adults that you'd like as permanent family members. The shore excursions that are part of the Cruise were well planned with knowledgeable local tour guides that answered all our questions. The talks on board were given by educated experts on subjects related to the area in which we cruised. The entertainment each evening was also pertinent to the area with jazz, blue grass, swing, ragtime, banjo playing and of course singing by some local professionals. One entertainer gave a detailed history of the progression from Ragtime up through Rock N' Roll. This was a wonderful experience for all of us--even the matriarch of the family, our 96-year old Mom who told me two days after the Cruise ended she thinks the next cruise should be on the Columbia River. Read Less
3 Helpful Votes
Sail Date: March 2015
My 89 year old mother, my sister and brother and i took a wonderful trip on the American Cruise Lines's Queen of the Mississippi. The ship's staff services were impeccable and could not have been more attentive. Such a ... Read More
My 89 year old mother, my sister and brother and i took a wonderful trip on the American Cruise Lines's Queen of the Mississippi. The ship's staff services were impeccable and could not have been more attentive. Such a breath of fresh air to encouter so many wonderful young men and women from the USA staffing the ship. It was refreshing to converse with each one on their future plans in the hospitality business and/or other businesses that their cruise work experiences would help them in their future job search. We met so many interesting and engaging fellow passengers and found most were very well traveled. Now they are choosing to see our beautiful USA in a comfortable and not overcrowded manner. From the beginning of our trip planing made through our travel professional, connecting with the reservatioist staff (Isabelle), boarding our ship, enjoying our daily meals, experiencing cabin comfort in our large room with balcony , informative and easy shore excursions and nightly wholesome entertainment, we were extremely pleased. Not all the "bells and whistles' of big ships but exactly what we were looking for in small ship cruising. You do get what you pay for and American Cruise Lines is worth the money! Call your travel agent now and book ACL. Read Less
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.1
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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