Sail Date: March 2014
I have read some of the less than satisfactory reviews of the Queen of the Mississippi and felt compelled to comment. I thought is was a wonderful trip and I am seriously considering another cruise with the line as soon as possible. I ... Read More
I have read some of the less than satisfactory reviews of the Queen of the Mississippi and felt compelled to comment. I thought is was a wonderful trip and I am seriously considering another cruise with the line as soon as possible. I booked a single cabin from Memphis to New Orleans from March 28th thru April 6th. I found the ship to be spotlessly clean. My cabin was comfortably large and clean and comfortable as well. The bath room, while not huge, was more than adequate - excellent water pressure, nice high shower head and HOT water. The closet was very small but I had 9 large drawers for all my clothing. My only dislike was that the bed was a full-sized twin bed. The room was plenty big enough to have a full-sized double bed. That was the only dissatisfaction I had with the entire trip! I found the food - every bit of it was delicious, fresh and beautifully prepared. In fact, I found the food better than the food of the large ship cruises I have been on. Was this trip more expensive than the large ships I have been on - yes, but I did not spend one dime on drinks - beer, wine, call brand cocktails were all included. Now, the real prize of the trip - the staff. From the Captain to the deck hands and Toots (the riverlorian) these people were professional, kind, HARD WORKING, and very engaged with all the passengers. Each of these fine people were proud of the job they were doing and it showed. I truly enjoyed this trip.   Read Less
Sail Date: November 2013
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, ... Read More
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, & even the Deckhands are! Everyone was helpful and special consideration (& golf cart transportation) given to any handicapped folks who needed it. My Mom & Step Dad were two that did! We toured Houmas House in Natchez after a brief stop at Oak Alley. (the tour day for Oak Alley was changed to Friday). Our next stop was Vicksburg and we had planned to visit the first place Coca-Cola was bottled. As we checked on breakfast time with my parents cabin, we found something very wrong with my Mom. Paramedics were called and she was transported to Vicksburg hospital. After testing she made improvement and was transferred to our home hospital by ambulance. We returned to the ship to many concerned passengers she has become acquainted with and packed their cabin and ours. We had to end our cruise early, but precious memories were made and My Mom was treated like the "belle" of the Ball. Thanks to the staff for help in our time of need. Sara Sealy Read Less
Sail Date: October 2013
Many years ago, my partner, John, and I sailed from St. Louis to New Orleans on the American Queen... I always felt that trip was 'unfinished' as we missed the 'upper river'. When John died over a year ago, I decided to ... Read More
Many years ago, my partner, John, and I sailed from St. Louis to New Orleans on the American Queen... I always felt that trip was 'unfinished' as we missed the 'upper river'. When John died over a year ago, I decided to 'finish' our trip by myself. I love American Cruise Lines - small boat, fewer passengers, personal service, excellent staff and crew, good food, interesting shore excursions. For ME, as I'm so interested in the history of the United States, the Mississippi is revelatory. The role the river played in the expansion and development of our country is simply overwhelming. By experiencing the entire river - the commerce, the people, the explorers, the Revolutionary and Civil Wars along its banks, I felt I was able to go back in time and feel, personally, the same emotions and scenic horizons as our ancestors. It was thrilling. I've sailed with American Cruise Lines before, but this trip was IN DEPTH. They considered my trip three separate segments: St. Paul, MN to St. Louis; St. Louis to Memphis; and Memphis to New Orleans. But for me it was one incredible three-week journey down the Mighty Mississippi in comfort and style. I would recommend it to ANYONE who is intrigued by our country and the people who discovered and built it generations ago. Read Less
Sail Date: October 2013
My husband and I traveled on the Queen of the Mississippi with ACL and I couldn't wait to get home and share my experience with my friends and family. I am 56 and my husband is 61 and although I believe we were the youngest passengers ... Read More
My husband and I traveled on the Queen of the Mississippi with ACL and I couldn't wait to get home and share my experience with my friends and family. I am 56 and my husband is 61 and although I believe we were the youngest passengers onboard, we still enjoyed the company of our fellow passengers and the activities that were planned. The ship is still new, built in 2012, and the room we had was very spacious and accommodating. Our favorite was the private balcony with a full sliding glass door which allowed us a great view of the passing scenery whether inside or outside. We were impressed with the water pressure in the shower onboard. Being a coffe drinker, I enjoyed having the Keurig machine in the room however I'd suggest using bottled water because even though you can drink the water from the sink, I think the taste would have been better with bottled water. The coffee in the dining room and lounges was terrific! I liked that there were public powder rooms near the rooms we spent the most time in (outside the dining room and the Magnolia Lounge), which was nice since our room was on the 3rd deck. Another thing we enjoyed was the assortment of snacks and drinks that were available in the lounges for us to take at any time at no additional charge. I especially liked access to laundry facilities on the top deck. On more than one occasion I needed to wash a few items and access to complimentary soap/bleach and machines was very helpful. We enjoyed dining with other passengers during a single seating at meal times. We were always served promptly and the food was well prepared and visually appealing. There were several choices of appetizers, entrees, and desserts each day. I never needed to ask for anything outside of the menu. The menu seemed to feature a lot of local specialties and my favorite lunch was the Po' Boy sandwich and favorite dinner was the very tender lamb. Cocktail hour was a great time to try unique hors d' oeuvres, as if we didn't have enough to eat. They also served us cookies every morning, tea service in the afternoon, and get this, popcorn, ice cream sundaes and root beer floats after dinner! The tours were well planned and efficient. Many of the tours gave interesting facts about the area that we wouldn't have known otherwise. Our Riverlorian/Historian and his wife (Bill Weimuth and Laura Sable), were with us the entire week and provided fantastic insight to the history of the river including Civil War history and the beginning of riverboats and steamboats and how they affected industry along the river. He was not only informative but also added humor to every lecture which helped keep my attention and made these topic interesting. I'd love to sail with Bill and Laura again. One last thing that made our cruise so memorable was the efficiency of the young staff onboard and their ability to stay cheerful despite the many responsibilities they had. They were especially in tune to the needs of all passengers and accomodated special requests. It was great to see that the Captain made several rounds during meal time and happy hour and talked with many of the passengers. Our Cruise Director, Andrea, was tireless and was very professional at all times. She was such a pleasure to have met. During happy hour, we had several of the managers tending bar. I was impressed that they remembered my name and drink of choice before having to ask for it. They too were a pleasure to visit with onboard. Our overall experience with American Cruise Lines by far exceeded our expectations and we look forward to cruising with them again.   Read Less
Sail Date: October 2013
My wife and I have been thinking about sailing with American Cruise Lines for a few years and now that I am recently retired, we were able to plan and enjoy our first cruise. I wish we would have sailed sooner. We had a great time! Some ... Read More
My wife and I have been thinking about sailing with American Cruise Lines for a few years and now that I am recently retired, we were able to plan and enjoy our first cruise. I wish we would have sailed sooner. We had a great time! Some of the things that I enjoyed most were the putt putt on the top deck and the accommodations. Our room had a private balcony which I spent a lot of time on, enjoying the fresh air and scenery. The accomodations of our stateroom were roomy with more than enough space for my wife and me. We had the option of having a king size bed or two twin beds. The entertainment was great and I couldn't believe the quality. The entertainment was top notch and very interesting. The historian onboard was very knowledgeable, really knew his stuff, and always had something to say about the ports we were in. All of the entertainment was very professional. The service from the staff could not have been better. They catered to every need and went above and beyond. At our first meal, I asked for chocolate milk, which the server had to make herself. At every meal, including our last, I never had to ask for it. The server always brought a glass of chocolate milk directly to my table before I even had to ask. I also mentioned that I preferred Diet Pepsi (they serve Coke) and when I returned to my room after a tour, there was a 12-pack of Diet Pepsi waiting for me. Outstanding! We had an opportunity to take a tour of the wheel house and meet the Captain which was a highlight of my week. The Captain was one of the most interesting people I have met and I enjoyed the opportunity to have several conversations with him throughout the week. The Hotel Manager, Cruise Director, and the rest of the staff were pleasant and always in a good mood. The tours were adequate for the ports that we visited. The tours always provided lots of facts and were very informative. None of the tours were boring or drawn out. I do wish that we had a chance to get off the bus more on the Fort Donelson tour in Dover to take pictures and see the sights close up, however, it was still an outstanding tour. As far as dining goes, it was almost overwhelming! We ate like kings & queens! All meals were very well prepared and the choices were more than adequate. They changed the menu every day which kept things fresh. If you wanted more food and asked, there was no problem. Or, they gave you the option to ask for half portions. Meal times were the best time to meet new people as there was open seating. You could sit with new people at every meal. Again, I wish that we would have decided to sail sooner. This was one of our best vacations and we look forward to sailing with American Cruise Lines again. American Cruise Lines offers so many great options for cruising in the United States. We might even convince our friends to come along on the next one! Read Less
1 Helpful Vote
Sail Date: August 2013
The Queen is a beautiful stern wheeler with comfortable accommodations. The staff is pleasant and eager to please. The food is delicious with a delectable presentation. River lorianne is always available and extremely knowledgable. ... Read More
The Queen is a beautiful stern wheeler with comfortable accommodations. The staff is pleasant and eager to please. The food is delicious with a delectable presentation. River lorianne is always available and extremely knowledgable. Fun too. Entertainment onboard is perfect. Relaxing, educational, and pleasurable sums up cruising on a sternwheeler. The Columbia and Snake Rivers cruise on a sternwheeler likewise is relaxing, educational and pleasurable. Anmerican Cruise Lines consistent to their service accommodating a small number of passengers creating a very welcoming and pleasing relationship. The cruise lines have their job to do bring you to some of the most beautiful spots on the USA Rivers. And ACL does it in style. Read Less
Sail Date: August 2013
It was a fun cruise and a surprise in that we couldn't sail from our original St. Paul, MN, point of departure. Since the water was too low on the upper Mississippi, the company repositioned our Queen to Cincinnati. We stayed ... Read More
It was a fun cruise and a surprise in that we couldn't sail from our original St. Paul, MN, point of departure. Since the water was too low on the upper Mississippi, the company repositioned our Queen to Cincinnati. We stayed overnight at the RiverCenter Marriott the night before we sailed. Great restaurant on site, too. Amazingly, our weather was comfy for our cruise--mostly in the 70's--and we didn't get any rain, except during our tour of the Jim Beam distillery outside of Louisville. Once we were ready to reboard our bus, the rain just about ceased. Afternoon tea was served at 3:30 each day...I forgot to mention the warm cookies at 10 each morning, if we stayed on board. With open seating, our dining was just delicious & the staff was energetic and very cheerful. Our chef was great. Every night before 6:30 dinner, we had an open bar--the drinks were primo! I haven't gotten on my scales yet but I did use the stairs instead of the elevator. We all enjoyed entertainment each evening after dinner, too. Different musicians came on board. The Monarchs did fabulous '60s music and a lot of people danced their feet off. Our room was nice with a little balcony. The bath was adequate, with a noisy toilet which seems to be the case on all cruising ships. We were cautioned not to flush anything but t.p. as the last time somebody did that, it threw the entire toilet system off for 3 hours. We had some Special guest cruisers. One was long-time actor Richard Garey. He lives in Hannibal, MO, and has been performing as Mark Twain for over 40 years. He meandered all over the ship, and dined with us several times. This man is just wonderful! He channels Mark Twain beautifully. We all got a real thrill over having him on our ship. He entertained us with speeches and was happy to discuss his life on the Mississippi just as if he really were Samuel L. Clemens. Another actor was Doug Weeks: doing a light-house keeper (his actual true great-great grandfather); a traveling trader along the Mississippi; George Westinghouse, with all of these roles done "in costume." Same with Mark Twain, in a white suit...very charming. Dan The Banjo Man gave lessons on banjo playing and spoke at different times about the music and types of banjos used to delight us all. We had a riverlorian, Mike, who knew more about the Ohio River than we could believe--he was just fascinating. We even went up at midnight to see the Pleiades meteor showers. The last day, we docked in St. Louis and enjoyed a wonderful afternoon bus tour around the city, enjoying the old beautiful homes, history of the city, and a stop at Anheuser Busch's brewery & home of the Budweiser Clydesdales. They are magnificent animals! Their stables are probably cleaner than my home. Our cruise was 7 nights and I highly recommend it to anyone that loves our rivers and gets a thrill out of seeing our history. The amazing Ohio really developed our early Northwest Territory & it was fun to imagine being an early settler! Our ports of call: Madison, IN; Louisville, KY; Henderson, KY; Paducah, KY; & St. Louis, MO. Here's some neat sites: http://www.heritagestage.com/ http://www.americancruiselines.com/small-riverboat-cruise-ships/Queen-of-the-Mississippi http://www.budweiser.com/en/us/content/clydesdales/article/the-budweiser-clydesdales http://www.tripadvisor.com/Tourism-g44881-Saint_Louis_Missouri-Vacations.html I hope some day you go! We had such a good time that we've signed up to do an ACL Fall Colors cruise up the Hudson River in October. Read Less
Sail Date: April 2013
I thoroughly enjoyed a week on the Queen of the Mississippi. I was traveling with my mother. We were delighted to meet several other mother/daughter and aunt/niece groups who were booked on our cruise. Our balcony stateroom was spacious ... Read More
I thoroughly enjoyed a week on the Queen of the Mississippi. I was traveling with my mother. We were delighted to meet several other mother/daughter and aunt/niece groups who were booked on our cruise. Our balcony stateroom was spacious and impeccable. We enjoyed the wide range of activities at each port, from visiting a civil war battlefield, to shopping, to exploring museums, plantation homes, and towns; there was always something to do. The highlight of our trip was the boat docking at the end of Oak Alley Plantation and wandering around the property. When cruising down the river, we enjoyed chatting with other passengers, reading on the sundeck, and the on-board entertainment. We found the food to be excellent, portions to be plenty, and the kitchen staff very accommodating with my food allergy. Our cruise ended in New Orleans just in time for Jazz Festival. Read Less
1 Helpful Vote
Sail Date: March 2013
Before we boarded the Queen of the Mississippi we were scooped up and taken care of in royal and friendly fashion. The crew took our luggage and sent us in to relax with fresh cookies, coffee and live jazz music while we sorted out the ... Read More
Before we boarded the Queen of the Mississippi we were scooped up and taken care of in royal and friendly fashion. The crew took our luggage and sent us in to relax with fresh cookies, coffee and live jazz music while we sorted out the rooms. The entire seven days continued with staff and crew taking such good care of us; amazing meals every day; fun ports to explore; kite flying off the top deck; coffee, tea, fruit, snacks and cookies 24 hours a day; awesome cocktail hours; lectures and local entertainment daily. This was my fifth cruise with AMERCIAN CRUISE LINES. Each one was a different venue, different parts of the USA to explore but always the same fabulous service, food, new excursions. I recommend AMERICAN CRUISE LINES without hesitation. Read Less
Sail Date: December 2012
We have cruised the Mississippi and European Rivers for years. Generally cruising is our favorite kind of vacation, but we do prefer the smaller ships and usually end up on a river. This was our second cruise with American, and it was ... Read More
We have cruised the Mississippi and European Rivers for years. Generally cruising is our favorite kind of vacation, but we do prefer the smaller ships and usually end up on a river. This was our second cruise with American, and it was perfect - one of the best vacations of our life. We flew from New York to New Orleans where the cruise began. The cruise lines office had told us that the ship can be a little difficult to find and offered exact directions that we could use to help a taxi there. As it turned out our taxi driver knew exactly where the ship was, and had carried some of our fellow passengers earlier that day. As soon as we arrived the deck boys greeted us, unloaded the car, and brought our luggage directly to our stateroom. It was the easiest boarding process we have ever seen. Once on board we were thrilled. Our cabin was the largest we have ever had - and we normally buy good category cabins. It was also much larger than the last stateroom we had with American when we were on the Snake River cruise. It was a similar category and price, but a world of difference. New ships are the way to go. We normally do not buy a private balcony, in Europe we like the French balconies, but the Queen of the Mississippi does not have them. Rather than buy a low category we bought the private balcony and we were glad we did. It had a big glass door which made the whole room feel surreal, and the balcony was wonderful to sit on in the mornings before having to be social with other guests. We have been to the Mississippi River before, so we knew what to expect. When you take a cruise on it, the service on board is the most important. The service was so helpful with everything that we couldn't find a way to complain. Each crew person spoke English clearly, smiled and worked hard. If we had anything in our hands, they always offered to carry it. Jokingly, when we saw them carrying things we started asking if they needed a hand. There are lots of areas on the ship for people to enjoy one-anothers company, and there are even more quiet recluses where you can read a book in piece or put your feet up and watch the river. Each area is decorated differently. The paddle wheel lounge is designed to honor the old Delta Queen. The only thing that doesn't seem like the Delta Queen in that room is that the couches are actually comfortable, its funny the small things you remember from years ago. The other lounges get out of the stogy history and give you a really good feeling. The upper lounge was my favorite. It was decorated with light colors, had wicker furniture, and had large windows which let in lots of light. The stops along the way are always the same when you cruise the Mississippi River. They were Oak Alley, Natchez, Vicksburg, and a few others. We love each town, but they are small and don't change, so you when you get there you know what to expect. Each time you cruise there, the tours are also pretty much the same. History doesn't change much. The cruise director handled the tours well and dealt with changes as they came. He was calmer and more organized than most cruise directors. What else... the food of course. Perfect perfect perfect. I want to take the chef home. They know how to cook and they know how to portion. The only thing that wasn't perfect was that one morning I had dreadful bacon - it was way over cooked. I think the server knew it was no good, so after a few minutes she offered to bring more. The replacement was the way bacon should be. The week went by fast and we bought another cruise with American before we left. Next spring we are going to take a southeastern cruise on one of their other ships. Read Less
Sail Date: September 2012
A couple of weeks ago on September 15th,I boarded the Queen of the Mississippi for a cruise to St. Paul, MN on the Upper Mississippi. Unfortunately, a barge had hit a lock causing the lock to be closed for needed repair and cleanup. This ... Read More
A couple of weeks ago on September 15th,I boarded the Queen of the Mississippi for a cruise to St. Paul, MN on the Upper Mississippi. Unfortunately, a barge had hit a lock causing the lock to be closed for needed repair and cleanup. This was no fault of the boat. ACL hoped that the Queen of the Mississippi could leave St. Louis on the 16th but still the lock was not opened. The itinerary had to be changed and so the QM turned around and headed down to the confluence and headed up the beautiful Ohio River. A change of itinerary is always a let down to the passengers but not us. We enjoyed the cuisine, the beautiful lounges, the entertainment and the tours. Some of the passengers including myself, are in the Golden Age bracket but that doesn't stop us from having fun. It's wonderful that the crew gives that extra help needed for those who have disabilities. Our staterooms were very large, housekeeping took excellent care of our rooms, loved the regional menu choices and appreciated the entertainment. I loved hearing from the riverlorian about the area we were cruising. I'm a traveled cruiser so I look at every day as an adventure. I look forward to my next cruise on the Queen of the Mississipi which I booked for 2013. The crew were wonderful to us. Hope I see them again. It's not easy on the crew including navigation when an event happens such as the lock closure. I also enjoyed the Paddlewheel Lounge where you could look through the windows at the red wheel splashing through the water and several times I heard the calliope play. There is complimentary snacks and beverages in this lounge which I enjoyed often plus homebaked cookies throughout the day. I also loved the complimentary cocktail hour at 5:30 pm every day in the Magnolia Lounge. I don't normally drink alcohol due to my asthma problems however, the bartender made me delicious "virgin" daquiries and pina coladas. The Ohio River is truly "beautiful" as the song says. I'm glad I had the chance to cruise on this river and loved going to Paducah. The Quilt Museum is amazing. Even the husbands who were at first reluctant to go to museum, were glad they went. I'm a widow who travels by herself. I never felt lonely. It was wonderful to meet so many new friends. Some of them booked the same cruise that I did for next year. It will be fun to see them again. There may not be a casino or a "rock climbing" wall but that is why some folks like the big ships. I've also cruised on large ships however, my preference is cruising on riverboats such as the Queen of the Mississippi. Read Less
Sail Date: August 2012
This cruise was fabulous. We were blown away by the outstanding crew. When you meet them once, they remember your name when you see them again. Open dining was terrific because you could sit at any table -- there was no assigned seating. ... Read More
This cruise was fabulous. We were blown away by the outstanding crew. When you meet them once, they remember your name when you see them again. Open dining was terrific because you could sit at any table -- there was no assigned seating. All of the passengers dined at the same time. The cocktail hour each evening had anything you wish to drink and I mean from A to Z. When you went, you walked in and went over to the bar, they remember you from the night before as well your drink of choice...and even had it poured before we ordered. The hors d'oevres were sumptuous and were served throughout the entire hour, and the variety was great -- we had so much to choose from. Also, the breakfast service on our balcony was a nice touch. In fact, the same breakfast menu offered in the dining room was available on our balcony. On other cruises we've taken, the room service menu was limited, but this was certainly not the case aboard Queen of the Mississippi. Everything was available to us. Our stateroom was very large, fitting a queen size bed, full dresser, night stands and a sitting area. Getting around was very easy. Aboard the cruise, a riverlorian was present, and she was very knowledgeable of the Mississippi and our ports of call, and gave terrific explanations of landmarks and sights. We saw the Vicksburg battlefields from the Civil War on a bus tour which the riverlorian joined us on. She did a great job narrating and pointing out everything notable. Incidentally, the riverlorian's husband was aboard Queen of the Mississippi playing the banjo and he too was fabulous. Summing up our experience, it was wonderful. There's not a negative thing to say about our cruise. The ship was beautiful as were the ports of call. And the crew, as I mentioned before, was fabulous. They really made the cruise. We can't wait to go again. Read Less
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.2
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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