4 Helpful Votes
Sail Date: April 2017
We chose to drive to New Orleans and stay one pre-cruise night at the Omni. The next morning, we drove to the dock and parked in the cruise parking deck. You should know that parking is not free, nor is it cheep. This was the only down ... Read More
We chose to drive to New Orleans and stay one pre-cruise night at the Omni. The next morning, we drove to the dock and parked in the cruise parking deck. You should know that parking is not free, nor is it cheep. This was the only down side of our cruise. The cabins on board were large and roomy with an excellent balcony view and a nice bathroom. Housekeeping did a fabulous job of keeping the room tidy and well stocked with fresh linens and toiletries. One of the best parts of this cruise was the small number of guests (135) as opposed to other large ships with many, many guests. We were given lots of personal service, and we were able to become friends with people from every corner of the U.S. Hunger was never an issue on this cruise. All meals were served in the dining room at lavishly set tables. We were able to order from a menu at each meal. Each meal included an appetizer, entree, and desert. Homemade cookies were served each morning at 10:00, and snacks and soft drinks were available throughout the day. Happy hour included great hor devoures. And, as if that wasn't enough, ice cream sundaes and popcorn were served during the evening entertainment. Evening entertainment was beyond excellent the first two nights and enjoyable on the other evenings. Our shore excursions were educational and interesting. We chose not to go to any of the excursions which required an extra fee. We only went to the excursions which were included in our prepaid package, and we were very satisfied with them all. We have been on large ship cruises to the Bahamas and around Hawaii, and by far small riverboat cruising beats them hands down. Read Less
3 Helpful Votes
Sail Date: April 2017
I had always been intrigued with ACL because of the "small cruise sailing" reputation. I was very pleased with the size of the clientele and crew, (143 guests on this particular boat). This enabled one to actually get to know ... Read More
I had always been intrigued with ACL because of the "small cruise sailing" reputation. I was very pleased with the size of the clientele and crew, (143 guests on this particular boat). This enabled one to actually get to know fellow passengers AND crew in the weeks time. We spent an extra day exploring Memphis before we embarked. Once on board, everything was set up for us and we needed to do nothing but enjoy ourselves. The crew (including housekeeping, the wait staff, the GM etc.) was wonderful, very accommodating, very personable, and they all seemed to be enjoying themselves as much as the guests. The boat was beautiful, our stateroom was perfect, with a little deck and sliding glass door when you wanted to relax. The food was exquisite, the variety endless and there was NO SHORTAGE of food! It was fun to have alot of Southern cuisine choices, but you weren't held to that. Shore excursions were very adventurous and there was much variety. I like to learn on my trips, and I was enlightened about Southern culture, the Civil War, cotton ginning. The guides that we had on the tours were very knowledgeable and fun and willing to answer questions and entertain. As was the river laurien, Jim, who gave talks while on board about the river, the wildlife, the culture. Evening entertainment was awesome as well, once again, being regional and enlightening of the culture, whether it was music, comedy, dancing. There were many little touches on this boat that were subtle, but added to the experience, like softly piped in music; Elvis while closer to Memphis, to zydeco closer to New Orleans. We loved it. Disembarking in New Orleans also was really easy, with the staff taking care of everything so the guest didn't need to worry about anything. We stayed a few extra days in this wonderful city also. I would HIGHLY recommend American Cruise Lines to anyone ( and have) and will travel with them again. I am not a fan of the 5000 passenger cruise ships, so this enabled me to have an intimate cruise experience that was SO relaxing and comfortable. We met folks that we will continue to be in touch with. This was my first cruise experience and it will stay with me for a lon while! Read Less
1 Helpful Vote
Sail Date: April 2017
From the moment we boarded the Queen of the Mississippi in Memphis, we enjoyed the luxury of all aspects of the ship. The directors attention to details, the room, every meal experiences and the menu choices, all the members of the crew, ... Read More
From the moment we boarded the Queen of the Mississippi in Memphis, we enjoyed the luxury of all aspects of the ship. The directors attention to details, the room, every meal experiences and the menu choices, all the members of the crew, the excursions in various ports, entertainers, the atmosphere in general all combined to make for wonderful experiences and find memories. We met some lovely people from every corner of this great country - Alaska, Calafornia, Michigan, North Carolina and enjoyed getting to know them better over our delicious meals together.(Albeit, very difficult to hear across the table in the full dining room- acoustics need improving there). Most of all the wonderful sense of calm, relaxation and security we experienced at every moment. We sharing our adventure with everyone and strongly urge them to trust this river cruise line. Thank you, American Cruise for the smooth sailing south on the beautiful Mississippi! Read Less
2 Helpful Votes
Sail Date: April 2017
Our original booking on the French American boat was cancelled at last minute and we were able to switch to this boat. I think we were lucky as once we were with the American Cruise Company everything was handled very well and efficiently ... Read More
Our original booking on the French American boat was cancelled at last minute and we were able to switch to this boat. I think we were lucky as once we were with the American Cruise Company everything was handled very well and efficiently and the cruise was delightful. The cabin was great and the ports and shore excursions were interesting. The ship was very well maintained, the staff was outstanding, and the ports of call were interesting. Learned lots about the pre and Civil War and found it all very informative. Would have liked a little more time in some of the ports to explore on our own. Loved having warm cookies every day at 10:00 AM and it was fun to have popcorn, ice cream sundaes, and floats at the evening entertainment. All is all this was a good small ship cruise experience and I definitely would sail with them again. Read Less
4 Helpful Votes
Sail Date: April 2017
No matter what your interests are, you will find it on this cruise. For history lovers, there is Civil War galore. A visit to Vicksburg's National Military Park was fascinating. Nature lovers will love the swamp tour in Louisiana where ... Read More
No matter what your interests are, you will find it on this cruise. For history lovers, there is Civil War galore. A visit to Vicksburg's National Military Park was fascinating. Nature lovers will love the swamp tour in Louisiana where alligators come close and birds are all around. Historic home buffs will love the plantations. You can even pick cotton at one, Frogmore. Or you can just rest on board. The ship has rocking chairs on all the decks for rest and river viewing. Your cabin has a balcony for the same and for breakfast al fresco. There is food all day long!! Breakfast about 8, homemade cookies at 10, lunch at 12:30, high tea at 3:30, happy hour with hors d"oeuvres at 5:30 followed by dinner at 7:30. During the evening's entertainment, you can have popcorn and root beer floats. Better learn to pace yourself or you'll have trouble waddling off the boat at the end of the cruise! The entertainment was local and so were the dinners. Lots of creole and cajun influences in both. The crew is so friendly and ready to please. It is a wonderful experience on the Mississippi!! I would gladly go on any American Cruise LIne's trip. They have cruising figured out for your best possible experience. Read Less
1 Helpful Vote
Sail Date: April 2017
This was our first cruise with American Cruise Line, but it will not be our last. Everyone on the cruise was so friendly, guests and crew, that you felt like being on a family reunion for the week. The Queen of the Mississippi had a golf ... Read More
This was our first cruise with American Cruise Line, but it will not be our last. Everyone on the cruise was so friendly, guests and crew, that you felt like being on a family reunion for the week. The Queen of the Mississippi had a golf cart aboard that they brought ashore at each stop to help those passengers that needed assistance getting to and from the buses.We needed a shower chair and it was in the shower when we arrived in our room. We enjoyed sitting on our balcony most days, eating the warm cookies that were served at 10am. It is the first cruise where we have attended all of the evening entertainment, because it started at 8:15 and each night was very entertaining. They had Mike & Kate, River Lorians onboard that gave talks about the river and history of the Civil War and places that we stopped that was very enjoyable. From Captain Robert Hopkins, who gave us a tour of the Pilot House to Cruise Director Austin Parham who organized us at the hotel and helped us aboard the Queen of the Mississippi to Deck hand Lindsay Crouch who drove my husband ashore in the golf cart many times, every staff person on the boat was extremely friendly and willing to help you with anything to make your time with them enjoyable. Read Less
1 Helpful Vote
Sail Date: April 2017
The cruise on the lower half of the Mississippi River was a thoroughly enjoyable week. I wanted to observe traffic on the river, as well as check out what development is or isn’t (or once was) on the banks of the river. All of that ... Read More
The cruise on the lower half of the Mississippi River was a thoroughly enjoyable week. I wanted to observe traffic on the river, as well as check out what development is or isn’t (or once was) on the banks of the river. All of that was just fascinating. Boarding the ship in Memphis was remarkably smooth, thanks to a very organized team who know their logistics. The side trips (Vicksburg battlefield, where Coca-Cola was first made and sold, plantation homes, and a swamp tour) were fine but not the point of the cruise for me. Thanks to the variety of the speakers available to us, the history of the river came alive. And yes, I ate and ate and ate, as we had breakfast, mid-morning warm cookies, lunch, tea, hors d’oeuvres and drinks, dinner and after dinner drinks – with grazing available throughout the day. I gained five pounds and I blame it all on the wonderful server (Ryan) at our table, as well as the superb cruise directors (Austin, Alyse and Chris) who could not have been more attentive. My room had everything I needed and was well tended to by the crew under the watchful eye of DeMarco. In other words, you can not ask for a better staff to take care of you while you are experiencing the magic of life on the Mississippi. Disembarking in New Orleans meant the saying goodbye to new friends, but a wonderful opportunity to explore the trolleys and more eating in New Orleans! Read Less
2 Helpful Votes
Sail Date: April 2017
I have sailed 3 cruises with American Cruise Lines and had the highest 5 Star service on all three cruises (Chesapeake Bay, Martha's Vineyard/Nantucket and the lower Mississippi). The crews are exceptionally well trained and showed great ... Read More
I have sailed 3 cruises with American Cruise Lines and had the highest 5 Star service on all three cruises (Chesapeake Bay, Martha's Vineyard/Nantucket and the lower Mississippi). The crews are exceptionally well trained and showed great courtesy for all passengers. The food was so good it could have been found in the finest restaurant in a major city The menus highlighted regional specialties and there was unlimited wine and beer available at lunch and dinner. There was a no host cocktail hour each night with outstanding appetizers. The ships were new, clean, well maintained, and comfortable. Nightly entertainment was excellent and there were two full time river historians on board for educational presentations during the cruise. Traveling solo, I really appreciate the single rooms that are spacious and comfortable. The itinerary is well selected and showcased the highlights of the region. This is the finest cruise line I have sailed on and look forward to sailing with them again. Read Less
2 Helpful Votes
Sail Date: April 2017
This was our first cruise with American. The trip met or exceeded our expectations on all aspects. The boat was only two years old; is maintained in excellent condition. The boat crew and hotel staff folks were all efficient, highly ... Read More
This was our first cruise with American. The trip met or exceeded our expectations on all aspects. The boat was only two years old; is maintained in excellent condition. The boat crew and hotel staff folks were all efficient, highly trained professionals. The food service was outstanding! Best of all, the small ship experience made for a warm, friendly environment. Seems by the end of the week we knew most of the passengers and crew. Day trips along the way were interesting and well organized. The river lorians provided a wide range of information about the river, the commercial vessel traffic we saw, and history about the various ports and places we saw along the way. On board evening entertainment was always fun and a nice way to end the day. This trip is not inexpensive, but there are no "hidden extras" along the way. And they most definitely do not cut any corners on the amenities or food and beverage service. It was a first class experience all around. Read Less
4 Helpful Votes
Sail Date: April 2017
My husband and I have always cruised on larger ships and wanted to try the small ship cruising experience. Also, while we have traveled oversees many times, we really haven’t seen as much of the U.S as we’d liked and felt it ... Read More
My husband and I have always cruised on larger ships and wanted to try the small ship cruising experience. Also, while we have traveled oversees many times, we really haven’t seen as much of the U.S as we’d liked and felt it was time to explore our own backyard. We heard that American Cruise Lines was the best option for small ship cruising in the U.S. The overall American Cruise Lines experience was fantastic. From the food, to the staff, to the many interesting places we visited, we had an amazing time. ACL staff went out of their way to make the cruise enjoyable and would accommodate any special request such as a specific wine or a different dish than was on the menu. The quality of the food as well as the presentation was topnotch. Not only was there a great selection of southern cuisine, but a variety of other options to choose from as well. Every night there was a complimentary cocktail hour. The appetizers served were delicious, and were never repeated twice. This was also a great opportunity to meet a variety of people from all over the world. Onboard there was great nightly entertainment and knowledgeable historians who embellished our onshore excursions with their discussions. When going on shore, the small groups made it much easier to really delve into each destination. The local expert guides were very knowledgeable about each place we visited and were excellent at explaining the history to us. The staff was very organized whenever we were getting on and off the ship, not only at the beginning and end of the cruise, but also for the onshore excursions as well. They made it very easy for people who had trouble walking and had golf carts to help out. Read Less
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.2
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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