1 Helpful Vote
Sail Date: April 2015
This was our first time on this cruise line and we had a most wonderful time. The staff couldn't do enough for you. We were celebrating our anniversary and were treated to a special wine and just over all great service. The rooms ... Read More
This was our first time on this cruise line and we had a most wonderful time. The staff couldn't do enough for you. We were celebrating our anniversary and were treated to a special wine and just over all great service. The rooms are clean altho a bit dated but there was no real problem. The main lounge needs a bit of update and the boat needs some painting update but the balconys were painted and fine. The cruise was a bit more costly than ocean cruised we have been on, however, if you were to break down the charges for tips, drinks and extras on ocean cruises I believe the costs would be very close. The food was outstanding. We never had a bad meal, and choices were very good. It would have been nice to have a quieter dining room but with 150 people that is difficult. Over all, things were excellent and we really enjoyed the cruise and are glad we went. Read Less
1 Helpful Vote
Sail Date: April 2015
First of all, be aware that this 7 day Mississippi cruise is quite expensive. It is not a "value" cruise at all. We traveled from Memphis to New Orleans on the Queen, truly enjoying the sites at the ports. However, this is ... Read More
First of all, be aware that this 7 day Mississippi cruise is quite expensive. It is not a "value" cruise at all. We traveled from Memphis to New Orleans on the Queen, truly enjoying the sites at the ports. However, this is where the pleasure ends. Apparently, the boat is used as a training ground for young people, to teach them skills for the hospitality industry. This is not an ideal situation for training, given the cost of the cruise. Except for a few quality servers, many of the waitresses were extremely incompetent: mixing up orders, failing to meet food or beverage requests, with painfully slow service. Food was often cold by the time it was served. Occasionally, substitutes were made without notifying the diner of any changes (salmon instead of lobster on a special eggs benedict, for example). Repeated requests for a beverage refill went without results. If an order went back to the kitchen (raw steak), it may or may not return in quite a long time. The food served was supposed to reflect the region, but it was often tasteless and mediocre--nothing special at all. Housekeeping was another problem, with towels and washcloths not replaced, even though they were on the bathroom floor, as requested. On several occasions, I replaced our towels, having found the linen closet where they were stored. Entertainment on the boat was very good, as were the included shore excursions. Otherwise, this trip is simply not worth the money paid. We will not travel with this line again. Read Less
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3 Helpful Votes
Sail Date: April 2015
Had a great week traveling up the lower Mississippi. The cabin was large with plenty of room around the queen size bed. Every member of the crew was great. Don't know how they do so well considering they are changed out every 3 ... Read More
Had a great week traveling up the lower Mississippi. The cabin was large with plenty of room around the queen size bed. Every member of the crew was great. Don't know how they do so well considering they are changed out every 3 months. Would do anything they could to make the cruise great. Food and entertainment were great, too much food. Booked a second trip before we got off the boat and are selecting a third cruise to book while on the next trip. Side tours were excellent, well planned. Traveled to New Orleans a few days early and would recommend doing so. Hotel suggested by ACL was great. The crew was the best part of the experience. Great people. Read Less
Sail Date: April 2015
I truly enjoyed my week on the Mississippi River. I learned a lot, enjoyed all the tours and loved the small boat where all passengers ate at one time in one dining room. The staff was truly enjoyable as they went out of their way to ... Read More
I truly enjoyed my week on the Mississippi River. I learned a lot, enjoyed all the tours and loved the small boat where all passengers ate at one time in one dining room. The staff was truly enjoyable as they went out of their way to be helpful and courteous. The staff really kicked in to assist those that were not as mobile. It was very relaxing to be on a small boat and truly get to visit with people from across the country. Read Less
3 Helpful Votes
Sail Date: March 2015
My 89 year old mother, my sister and brother and i took a wonderful trip on the American Cruise Lines's Queen of the Mississippi. The ship's staff services were impeccable and could not have been more attentive. Such a ... Read More
My 89 year old mother, my sister and brother and i took a wonderful trip on the American Cruise Lines's Queen of the Mississippi. The ship's staff services were impeccable and could not have been more attentive. Such a breath of fresh air to encouter so many wonderful young men and women from the USA staffing the ship. It was refreshing to converse with each one on their future plans in the hospitality business and/or other businesses that their cruise work experiences would help them in their future job search. We met so many interesting and engaging fellow passengers and found most were very well traveled. Now they are choosing to see our beautiful USA in a comfortable and not overcrowded manner. From the beginning of our trip planing made through our travel professional, connecting with the reservatioist staff (Isabelle), boarding our ship, enjoying our daily meals, experiencing cabin comfort in our large room with balcony , informative and easy shore excursions and nightly wholesome entertainment, we were extremely pleased. Not all the "bells and whistles' of big ships but exactly what we were looking for in small ship cruising. You do get what you pay for and American Cruise Lines is worth the money! Call your travel agent now and book ACL. Read Less
Sail Date: December 2014
When we first arrived to the ship we were absolutely amazed. We had cruised on large ships in the past, but this was our first experience on a small cruise ship. Our expectations were far exceeded from the moment we walked onboard and ... Read More
When we first arrived to the ship we were absolutely amazed. We had cruised on large ships in the past, but this was our first experience on a small cruise ship. Our expectations were far exceeded from the moment we walked onboard and continued throughout the entire journey. The authentic big red paddlewheel was beautiful and the ship was so nicely decorated. We were in a balcony stateroom that was much larger than any other cabin we had cruised in in the past, and had sliders out to our balcony so we didn't miss any of the views as we sailed up the river. The staff onboard were welcoming and friendly. They were young, bubbly, and very personable. They even helped me embarrass my husband by getting the entire dining room to sing happy birthday to him during dinner one evening! I surprised him by calling the office beforehand to let them know we were onboard for his birthday, so they were prepared with a delicious chocolate cake. The meals were delicious. My husband highly enjoyed one meal in particular one evening, asked the chef if it could be prepared again, and he was able to order it even though it was not on the menu as an option! They were so accommodating and made the trip absolutely wonderful. We spent most of our time sightseeing at different ports. This trip included most of our shore excursions, and we only had to purchase 1 tour that we were interested in participating in. The tour was only $30 per person and was highly enjoyable. We also enjoyed Toots who was onboard as our "Riverlorian". She has incredible stories to tell and was very knowledgeable about the river and the area we were sailing. We met wonderful people onboard that we hope to cruise with again. Our next journey will most likely be on the brand new American Eagle in 2015, and we look forward to many more cruises with American Cruise Lines in the future. This trip was worth every penny spent, and we can't wait to clear our calendars for our next cruise with American Cruise Line! Read Less
Sail Date: December 2014
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French ... Read More
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French Quarter - a good choice for location and top quality service. Café Du Monde (and their famous bignets) and the St. Louis Cathedral, and Antoine's were highlights. Our taxi dropped us off near the "Queen of the Mississippi" where we were greeted by crew members who took over our luggage and escorted us to our cabin. We set sail on Saturday around noon. The cruise included port stops and tours each day - since we have traveled with American Cruise Line in the past, all our tour costs was free. Each day we returned to the boat for Happy Hour at 5:30 - all snacks and drinks were "on the house". Each evening there was local entertainment - of course, on this cruise, that included a lot of jazz, New Orleans style. No problem with outside or hall noise. We were very pleased with the size and "freshness" of our cabin; our 3 meals a day in the dining room included our choice of wines at both lunch and dinner. The crew and staff were all friendly and seemed to enjoy their job and anxious to be of service to us. The staff was helpful in getting us and our luggage to the airport, train depot, etc. In summary, this was an enjoyable trip and one we can recommend. We are already signed up for our next cruise with American Cruise Line.   Read Less
1 Helpful Vote
Sail Date: November 2014
The first night's hotel room was included in the cruise package, as were all shore excursions. It took the hassle out of finding somewhere to stay the night before the cruise, and we knew better the cost of the trip. This was our ... Read More
The first night's hotel room was included in the cruise package, as were all shore excursions. It took the hassle out of finding somewhere to stay the night before the cruise, and we knew better the cost of the trip. This was our first cruise on a smaller ship. It was much more personal than cruising on the large ships. My husband and I have traveled extensively through the United States and Canada, as well as Europe. There are many things to see in our own country, and this cruise was most enjoyable. We went from New Orleans to Memphis. Entertainers were enjoyable and personable, going out of their way to enhance the trip. It would have been nice to have a bit more shopping time. Rooms were comparable to those found in a four star hotel. Meals were varied and nicely presented. The crew was fantastic. Read Less
2 Helpful Votes
Sail Date: November 2014
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The ... Read More
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The staff was genuinely cheerful and helpful at all times. We spent enough time cruising during the day that we had a thorough look at the country bordering the River (which I loved). The meals were pleasing in their variety and the consistent excellent quality of the food. Service was cheerfully rendered and timely. We enjoyed the shore excursions which were well planned. One UNIQUE feature was a set of walks/hikes with "Riverlorian" Mike Link who loves to get off the boat and walk among the natural & historical feature of each spot. For us hikers, that was heaven !! Boy does he have a rich grasp of the history and details of each site. So, you can tell that we loved the cruise and fervently hope you are blessed with a chance to cruise and hike with Mike Link. Read Less
Sail Date: November 2014
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the ... Read More
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the cruise, not just at the beginning and end. They were also very accommodating in meeting off menu requests for individual passengers. And it's always wonderful to develop new relationships with the staff and other passengers across the table. Afternoon Happy Hours provided another excellent means to meet and enjoy others on the cruise. We can not praise Captain Kenny enough. Going beyond our expectations, he participated in the evenings entertainment and was clearly respected and liked by the various entertainers. His on deck lectures were highlighted by visuals of eddys and other river items. The cabin was large and the balcony added to the pleasure. Vicksburg, Frogmore, Baton Rouge stand out as best stops on the cruise. Read Less
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 0.0
Public Rooms N/A 0.0
Fitness Recreation N/A 0.0
Family N/A 0.0
Shore Excursion N/A 0.0
Enrichment N/A 0.0
Service N/A 0.0
Value For Money N/A 0.0
Rates N/A 0.0

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