5 Helpful Votes
Sail Date: November 2017
The cabins were beautiful with a lot of amenities. I loved the heated towels and fresh flowers among many other delightful amenities. Breakfast and lunch were buffets .They were both really good especially the lunch. The lunches were the ... Read More
The cabins were beautiful with a lot of amenities. I loved the heated towels and fresh flowers among many other delightful amenities. Breakfast and lunch were buffets .They were both really good especially the lunch. The lunches were the best I ever had on all of my 26 cruises of many cruise lines.I have to say dinner is just okay,but the desserts were wonderful!! our tours were very good some days we were able to do more than one tour..when Uniworld says all inclusive they are not kidding...free WiFi fee alcohol as much as you want whenever you want it.specialty coffee included cookies and candies out 24 7 Transfers well organized.The entertainment at night is rather boring and the gym is terrible. I never saw a gym so small.. I did like that they offered free washer and dryer services.they even provided laundry detergent.The movie theater was nice to offering 3 differnt movies everyday. it was really a great cruise.They just need some better entertainment and a better gym. Read Less
Sail Date: October 2017
we have friends who have traveled on Uniworld and had great experiences cruising Uniworld,...it was far more than we expected. The crew, service, food, excursions, entertainment & ports of call were awesome...my wife fell in our hotel ... Read More
we have friends who have traveled on Uniworld and had great experiences cruising Uniworld,...it was far more than we expected. The crew, service, food, excursions, entertainment & ports of call were awesome...my wife fell in our hotel the afternoon before we were to board our ship for our two week Rhine Castle River Cruise and broke a bone in each foot..we weren't sure if she would be able to do the cruise. We decided to go using a wheelchair...the crew was always there (they just appeared out of no where) to help us disembark at the various ports....the bus drivers on the excursions were always there to help her getting on & off the bus....the cruise director was extremely helpful in helping us choose which tours we would be able to do & the on board crew made our cruise very memorable.. the different departments: dinning, lounge, house keeping, reception desk, tour director, captain & maintenance crews made it all possible.....we're already planning our next cruise with Uniworld after her feet heal!!..ha!!...thanks again to Uniworld for making it all possible...steve & cheri Read Less
2 Helpful Votes
Sail Date: September 2017
Our prior uniworld cruise was so good we went again. The room on this ship was bigger with more up to date features. The only issue many of us had was the speed of the internet which was too slow for FaceTime and other internet ... Read More
Our prior uniworld cruise was so good we went again. The room on this ship was bigger with more up to date features. The only issue many of us had was the speed of the internet which was too slow for FaceTime and other internet activities. The food was excellent quality and diversity of options. All the staff throughout the ship could t do more for you. They were attentive and very visible and enjoy what they do. One excursion to the Vinegar tasting of gourmet aperitif vinegars was the best of all! It was very unique. And the visit to a working very old wine making castle was also fantastic. The tour director, Preston was fantastic, always visible and involved and helpful. We booked our air travel and pre and post hotel stays and they handled everything completely...we didn't have to worry about any transports, tips or arrangements. Our tour guide in Amsterdam, Muriel, was fantastic as well as the tour guides in Lucerne, Shannon. UNIWORLD cruises are fantastic! Read Less
7 Helpful Votes
Sail Date: August 2017
We choose this ship as we thought it was the top in this venue. We looked forward to cruising the Rhine. We were in the largest cabin. First thing we noticed was the paint finish rubbed off the door. A couple of spots on the ... Read More
We choose this ship as we thought it was the top in this venue. We looked forward to cruising the Rhine. We were in the largest cabin. First thing we noticed was the paint finish rubbed off the door. A couple of spots on the upholstery...oh-oh. The bathroom looked newly refurbished. It was difficult to find storage space but once we unpacked we went to look around. Our 2 butlers were great and very accommodating, also was our steward. The room was kept very clean. Unfortunately this suite is pummeled with the sound of people going up and down the stair to the upper deck. After 2 days of constant motion above we would have gladly gone to a smaller accommodation!! This is something I don't think is fixable..Food was very disappointing. Finding a table difficult and no tables for deuces. After this cruise we realized that this type of cruise was not for us. Read Less
5 Helpful Votes
Sail Date: August 2017
This was our second Uniworld cruise after having gone on the Danube River cruise last year. Uniworld offers top of the line service with professional, pleasant and attentive staff along with excellent shore excursions, onboard ... Read More
This was our second Uniworld cruise after having gone on the Danube River cruise last year. Uniworld offers top of the line service with professional, pleasant and attentive staff along with excellent shore excursions, onboard entertainment and fine dining. The ships are small, serving about 120 guests. We met people from around the world, getting to know lovely new friends from Australia, Canada, Iran and New Zealand, but mostly other Americans. Each day offered a choice of shore excursions with different levels of activity. The guides are the best of the best. Most excursions offered extra free time for shopping or further exploration. We walked, hiked and rode bikes through some of the most beautiful areas of the Rhine River. Back on board we were greeted by friendly staff and great meals. Everything is included, so your most difficult choice at dinner is whether you want red or white wine! The week went by so quickly we were sad to say goodbye. Read Less
4 Helpful Votes
Sail Date: August 2017
Had sailed on Uniworld before and stayed at Red Carnation Hotels. Booked ten months in advance as present for family. Our Suite was shabby--mixed furniture ( brown Toile in a blue and white room: but the blue chair was coming apart at ... Read More
Had sailed on Uniworld before and stayed at Red Carnation Hotels. Booked ten months in advance as present for family. Our Suite was shabby--mixed furniture ( brown Toile in a blue and white room: but the blue chair was coming apart at the seams), comforter lining was tattered with batting exposed, etc. Had wanted to see picture of the specific suites before we booked them, but was told by Uniworld representative that pictures were not available. Hated going back to our suite every day. Asked if there were other suites available, but was told "no". Family's suite 404 was much nicer. Maybe recently refurbished. Only one request of butlers; please bring sparkling water for the minibar. Most of the time we went to the Lounge to get it ourselves. Entertainment was poor. Only the French couple who performed one night and the guitarist in the Leopard Lounge were decent and entertaining. Won't sail with them again. For us it was like the Motel 6 of the seas. Read Less
7 Helpful Votes
Sail Date: August 2017
First river cruise and we went on Uniworld at the recommendation of our travel agent. The ship was very comfortable and all of the staff were wonderful. They always had a smile on their face and were helpful and happy to be there. They ... Read More
First river cruise and we went on Uniworld at the recommendation of our travel agent. The ship was very comfortable and all of the staff were wonderful. They always had a smile on their face and were helpful and happy to be there. They made us feel at home added to the enjoyment of the cruise. The food was delicious (breakfast and lunch was typically a buffet) and menu options available for dinner. Never had a problem with getting a table in the dining room and the ship never seemed crowded even when all of the guests were together. The tours were enjoyable though others that we didn't take seemed to be more interesting based on feedback from others. Our cruise director was very helpful and worked to taken care of any special requests. When changes needed to be addressed, he never seemed to get flustered and worked things out. The other passengers on the ship were easy to talk with and we enjoyed sharing meals and drinks with a number of couples. Would highly recommend a Uniworld for your river cruise experience. Read Less
1 Helpful Vote
Sail Date: July 2017
Items that needed improvement: 1. The on-board musicians (husband and wife) were not of high quality. Most passengers did not enjoy. On 2 separate nites, local musicians performed and they were excellent. 2. While on ship, more ... Read More
Items that needed improvement: 1. The on-board musicians (husband and wife) were not of high quality. Most passengers did not enjoy. On 2 separate nites, local musicians performed and they were excellent. 2. While on ship, more activities should have been organized such as trivia contests, in depth history mini lectures, etc. 3. Scrambled eggs at breakfast were barely warm 4. The Airport Hotel in Basel was the site of Uniworld bus pickup on Sat., July 1. When hotel front desk staff was asked to confirm that Uniworld buses were coming, they had no knowledge of this. We were very worried and concerned that we were at the wrong hotel. The communication between Uniworld and the hotel was unacceptable. Also, the hotel failed to send their free shuttle to pick us up at airport. We had to over pay, $28, for a very short taxi ride. 5. WiFi on the ship, Antoinette, was mostly poor in rooms and mediocre in common areas. Items that were great: food, service, butlers, wait staff, excursions Read Less
15 Helpful Votes
Sail Date: June 2017
We just returned from a Uniworld 'Castles along the Rhine' River Cruise from Amsterdam to Basel. It was simply wonderful......everything from the ship to the excursions to the attentive staff made it a memorable trip! The SS Antoinette is ... Read More
We just returned from a Uniworld 'Castles along the Rhine' River Cruise from Amsterdam to Basel. It was simply wonderful......everything from the ship to the excursions to the attentive staff made it a memorable trip! The SS Antoinette is a beautiful ship & the rooms are spacious. Your suitcases fit under the bed to leave adequate living space. We really were not even in our room that much. The views from the upper deck were breathtaking & the lounge was a favorite meeting place to relax & have a drink. The Uniworld staff took care of everything, every day there were multiple excursions to choose from depending on your level of fitness. In fact the hardest choice you will have is whether to have red or white wine with your dinner! Because it is a smaller ship the staff gets to know the passengers & I felt they went over & above to be helpful and provide service. The food was outstanding, every night there was many choices to pick from. Wines were pared from the local regions we were passing through. Everything was included when we booked including the tips. This is a great feature, it didn't feel like everyone had their hand out expecting a tip. All in all I would highly recommend Uniworld and this River Cruise, it was a perfect vacation! Read Less
4 Helpful Votes
Sail Date: June 2017
Uniworld gives you the most for your money. They might be a little more expensive then some, but all alcohol and off shore excursions are included in the price. Had a choice of 2 or 3 different excursions which was nice. The ports we ... Read More
Uniworld gives you the most for your money. They might be a little more expensive then some, but all alcohol and off shore excursions are included in the price. Had a choice of 2 or 3 different excursions which was nice. The ports we stopped in were all within walking distance of the town if you wanted to spend the day on your own. Service, food, cabins unbelievable. The weather was a little warmer then we expected but at least no rain or cold. If you are looking for more of a family vacation this is not the cruise for kids. We really liked the river cruise compared to the ocean cruise. We decided to end the cruise in Amsterdam and we spent an extra night there. So much more personable and laid back. Really got to know the other passengers and crew members. We will definitely be taking taking another one with Uniworld. Read Less
S.S. Antoinette Ratings
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