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Sail Date: February 2019
Our wonderful travel agent had put together a group of about 60 folks, many of which we had cruised with previously. We have done a number of previous cruises aboard Celebrity ships and have enjoyed them. So, this seemed to be a logical ... Read More
Our wonderful travel agent had put together a group of about 60 folks, many of which we had cruised with previously. We have done a number of previous cruises aboard Celebrity ships and have enjoyed them. So, this seemed to be a logical choice. Leaving New Hampshire, in February, and going to Southern Caribbean sounded like a good idea. We had previously been to each of the ports of call, so that was not a major draw. Our cabin was 2131 (supposedly a former Aqua Suite, that is now a Sky Suite). The location is fine and convenient. The suite attendant and butler were both outstanding and professional. This suite has more than ample storage and is quite spacious. There is a considerable overhang above the balcony, which found very nice. Even being in the Caribbean, we had ample shade, with only a short jaunt to the fully open-to-the-sun decks, if desired. Some of the aspects that we most enjoy about cruising in suites aboard Celebrity ships are dining in Luminae and relaxing in Michael's Club. On this cruise Luminae dining was almost on par, but the Michael's Club experience was somewhat disappointing. The source of the disappointments were not due to any lack of effort on the part of the crew, but were systemic. It seems that when Celebrity chose to do away with the Aqua Suites, and convert them to Sky Suites, they neglected to factor in the full impact. As we were told by one of the ship's hotel staff officers, the Reflection now has more suites than any of the hips in this class, and yet Luminae and Michael's Club are the same size as the other ships in this class. Hence frequent periods of over-crowding can (and do) occur, probably too frequently. The staff in Michael's Club try their best but available space and furniture size/configuration work heavily against optimal usage. Luminae has some of the same issues (to a lesser extent). One immediate step to alleviate one aspect would be to have an additional sommelier available to assist at the very heavy usage times. We had no problems with overall service, entertainment, or activities, except perhaps the quality of some of the wines offered with the beverage packages. Read Less
Sail Date: February 2019
My husband and I chose this cruise because of the destinations. He wanted to visit Aruba. We chose Celebrity because of a positive experience on a previous Celebrity cruise. We have also cruised with Royal Caribbean. Things we like ... Read More
My husband and I chose this cruise because of the destinations. He wanted to visit Aruba. We chose Celebrity because of a positive experience on a previous Celebrity cruise. We have also cruised with Royal Caribbean. Things we like about Celebrity: the food, the cabins, the cleanliness, the other guests. We moved to Celebrity from Royal because of the cruisers. Got tired of people who showed up in the dining room in shorts and ball cap, overloaded plates in the cafeteria, disregarded wishes of fellow travelers etc. We are in our sixties and found fellow travelers willing to dress for dinner, mannerly, etc. on Celebrity. There was a good variety of food at breakfast, lunch and dinner. The best thing about Celebrity is the staff. The cafeteria workers, the table servers are well train and take the time to learn your name and talk with you. The maintenance staff is always busy. Did not see them standing around doing nothing. Getting on and off the ship could not have been smoother. We disembarked in 5 minutes. Things that could be improved: Reflections management needs to pay as much attention to details as their service employees. At dinner the black folders that hold the menu were torn and tattered. When we brought it to the attention of the maitre'd he explained that they were taping them with black tape but hadn't gotten all the covers done yet. Tape? Really? Why not order new covers. The Abba party had group sign-along. The words on the screen look like the Powerpoint or similar program was made too many years ago. Take the time to update so it doesn't look like it was made when Abba was first performing. While the Reflections is clean the public spaces are too small. The Abba celebration was held in the Foyer. Not enough room for everyone. This is also where there is dancing after dinner. The dance floor is way too small and there are no enough seats for those who want to listen but not dance. Can't make the area bigger but can add more seating. Wish there had been more activities on the ship. On nights when we didn't go to the 9:00 show we had trouble finding other things to do. The game shows were fun but again held in a crowded area and over too soon. Had heard that Celebrity had watercolor classes but there were no opportunities for any art or craft activities during our sailing. We did listen to the psychologist. She was more entertainment than information. Her early talks were enjoyable so we went back later in the cruise. The last talk was a waste of time. There were activities scheduled in the room right before and after her talk so she started late and had to quit early and had very little to say. Recommendation: The talks about the upcoming ports were helpful as far as seeing where we would be docking in relation to shopping and the town. Highlights of excursions were useful. It would be interesting to expand the talks to share information about the culture and history of the islands. Read Less
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Sail Date: February 2019
We have Cruised on Celebrity many times and this ship was well well maintained. The crew, including housekeeping and dining room service, were excellent. Food was actually better than I remembered it on my last cruise, including the ... Read More
We have Cruised on Celebrity many times and this ship was well well maintained. The crew, including housekeeping and dining room service, were excellent. Food was actually better than I remembered it on my last cruise, including the buffet and Opus dining room, where we dined for all but one day of the cruise. We ate in the Lawn Grill on deck 15 for one night and found the food to be excellent and plentiful. Ports of call included Aruba Curacao , Bonaire (great for snorkeling) Grand Cayman, and Cartagena, Columbia, which I could have done without. My only complaint is with the entertainment. Most of it was bland and stale production shows and performers, with a few exceptions. Indoing their part to save the environment, Celebrity has chosen to replace plastic straws with was paper straws, which is probably a good thing. However, it seems that no matter which bar you purchase a drink from, They will never give you a paper napkin unless you ask/ Since paper is biodegradable, this rings of pettiness on the part of Celebrity. Overall, a very satisfying cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
This was our 2nd cruise on Celebrity and on Reflection. We flew out of snowstorms in Mpls. into sunny and warm weather in Ft. Lauderdale the afternoon before the cruise. We booked a ride through the hotel (Best Western Cruise port) to the ... Read More
This was our 2nd cruise on Celebrity and on Reflection. We flew out of snowstorms in Mpls. into sunny and warm weather in Ft. Lauderdale the afternoon before the cruise. We booked a ride through the hotel (Best Western Cruise port) to the ship and also prepaid to have them meet us after the cruise to take us to the airport. It was a breeze! The hotel was fine for one night. Nothing fancy but convenient. We arrived at the dock and did not have much of a wait at all and before we knew it we were on board with our glasses of champagne, Big Smiles and heading to the pool! Nice to have carried on our swimsuits! We were on board early enough to enjoy some sun time before having lunch. Having been on The Reflection once before, we knew the layout of the ship and where "our cabin" is located (same cabin as before). Very easy ship to navigate. The ship is Always being cleaned. Our cabin was clean, spacious and had the extra bonus of having not just deck chairs, but loungers too. A shout out to Hasip - our room steward - who was exceptional! We had Anytime Dining. I tried to make daily reservations prior to boarding -- on Celebrity's website), but it did not "take" except for the first and last day of the cruise. We tried to get a specific time for the other nights so that we would get the same table and servers, but the maitre d' said to just come when ever we want. It was not as efficient as when we were on Reflection a year and a half ago in the Mediterranean. We were able to have the same time each night and after the first night we did not have to wait to be seated -- we were able to just go to our table. On this cruise we did, however, sit in the same area every night and had the same servers. A Big Thank You to our Wonderful Dining Staff -- Russel is Top Notch! "By one get one free" and Always Attentive. Diego helpful and attentive. Randy - Great "wine master". The food in the MDR was mostly very good. Portion sizes varied, so we usually both got an appetizer and one to share. During sea days we had lunch in the MDR. The portions seemed to be larger during lunchtime. We ate breakfast a few times in the MDR and the rest of the time in the buffet. It would be nice if they had some variations in the breakfast items in the MDR - like a special of the day. But the food was always good! We enjoyed the buffet for breakfast and the lunches on port days when the MDR was not open. Lots of variety in the buffet for both breakfast and lunch. Freshly made and good quality food. I enjoyed the ship made ice cream Everyday after lunch -- YUM! Even better with a special topping of Kahlua ;) We had the Premium Beverage package. It is really nice to be able to order almost anything you want and not worry about extra costs. There were a few wines that were higher, and of course any flights, etc. that are not included. We discovered a drink that became our pool favorite - French Caribbean. We found that the quality of drinks did not seem to be the same throughout the ship. We specified we had the Premium Drink package and to use Top Shelf liquor, but don't think they always did it, especially at the pool bars when the poolside staff took the order. When we went to the poolside bars, I think they did tend to give us the Top Shelf liquor. Issac is an exceptional bartender (near the Theater, and on the last sea day saw him at the pool bar). Of course, the Martini Bar is fun and always good! Miss it already! This cruise seemed to have a majority of elderly folks on board. I think Celebrity must have correlated the daily entertainment towards the majority. We really enjoyed the shows in the Theater that the Reflection Team and musicians put on. The guest entertainers were OK, but I would not pay to go see them at home. There did not seem to be a lot going on if you did not gamble or go to an art or jewelry show or auction. The pool music was always good. Service --- GREAT! The staff on Reflection is exceptional in their service. Always a smile and hello when you meet them on the stairs or hallways. Before dinner, the Martini Bar did get a bit busy and service was a bit slower -- but we weren't going anywhere :) Happily! Ports: We bought 2 Shore Excursions through Celebrity (when they had the really good sale). We did not do a shore excursion when we were in Ft. Lauderdale. We walked around quite a bit up and down the street where our hotel was located, just enjoying the warm weather. Once on-board we stayed on-board - enjoying Reflections hospitality :) Grand Cayman: We tendered here. Had a bit of rain that did not last long. We walked to a beach that was South of the cruise ship. A nice walk 2 12 miles (approx.) each way. It was warm and sunny. The beach was mostly for snorkeling, but there were some sunbathers as well. A bit rough to swim. We did a Tour of Cartagena, Columbia through Celebrity. It was interesting and our guide was very informative. A very enjoyable tour. It was both a bus and walking tour. Our next stop was Aruba. This was an overnight, which was a lot of fun. We were fortunate enough to be there when they had the Big Carnaval Parade (8 p.m. to 2 a.m.). After dinner, we walked a long way down the street that runs along the water, where people were lined up waiting for the parade. It was so much fun to see all the local folks with their own tents, lights, food, drinks and music. It was definitely a Big Event. I think everyone on the Island was there! We felt completely safe the whole time. Lots of families, children, parents and grandparents. I watched a couple hours of the parade before retiring back to the ship. The next day we took a local bus to Eagle Beach. The bus was very convenient ($2.50 per person each way). We rented 2 loungers for $10.00 each. We were early enough that we were able to get one of their free huts (bamboo type large "umbrella". If we wanted to, we could rent a beach umbrella for $25.00. It was a very nice beach, lots of soft sand and fairly warm water. This is the first time we had wi-fi, so it was nice to send a couple photos home to the "kids". Our next stop was Curacao. We just did a lot of walking and exploring, Very pretty bridge and buildings and friendly people. Had a little bit of rain, but then the sun came back out and really made things steamy. Bonaire was our last port of call. We took a Double Dip Snorkeling Tour through Celebrity. The boat picked us up right at the pier where Reflection was docked. Could not get any more convenient than that! We went out to the smaller isle near the ship. The crew on the Seacow was Wonderful. Personable and helpful; reassuring for nervous snorkeling novices. The waves were a bit rough, more-so than normal. The water was colder than we expected, so we were shivering when we got out of the water the first time. We were fitted with fins and told how to put on and fit our masks. We were given signs if we needed help or were OK. We were split into 3 groups and had 3 guides. Our guide pointed out different fish and a turtle, diving down to point and then coming up to talk about what it was she pointed at. Always making sure everyone was OK. After getting back on the boat the first time we warmed up a tiny bit and got back in the water for a little shorter time to see some more. This was a very good excursion to go on and I would highly recommend it. After the 2nd snorkel we were treated to rum punch :) It was another good day! My only complaint was that the time on Bonaire was limited. I think all aboard was 3:30. So, after our snorkeling and going back on board to eat lunch, there was not any time to explore the town. We did, however, take a Quick walk through town prior to the snorkeling. Read Less
3 Helpful Votes
Sail Date: February 2019
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of ... Read More
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of great choices and themed dishes. Our cabin steward (Oki) was excellent. Smiling, pleasant and always working hard. The swimming pools were very nice and it was nice to have an adults only solarium. The pool butlers worked hard making sure used towels were gathered and fresh ones replenished. They were always looking after us to make sure that we were hydrated at all times. The unfortunate part was the timing of the late shows. After a full day of activities, bedtime was calling us. The crew was amazing, enjoying their jobs and always welcoming us wherever we went. Very windy and choppy at times that made us look like drunks on the ship and we only had the premium non-alcoholic package. A very pleasant time cruising with Celebrity Cruises and will do so in the future. Read Less
3 Helpful Votes
Sail Date: January 2019
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and ... Read More
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and each night in main dining. Crews worked hard to please very polite. Average age appear to be 70ish. Not hardly no young people, only saw four kids. Casio was active at night. At the buffet in the evening very few people ate there.  I would say that 90 percent of folks went to main dining. We had late dining at 8:30pm. Night shows Asylum ok was a musical. Illusionist was good, comedy shows excellent especially Al Ducharme. Celebrity has no bells an whistles, no water slides , no rope courses,  no bowling alleys. We been on two of their ships. Celebrity is pretty tame.  I would not recommend to family's with kids. Pretty dry atmosphere. Read Less
1 Helpful Vote
Sail Date: January 2019
Our first time on Celebrity Reflection. We have been on Celebrity Eclipse (2013) Celebrity Equinox (2014, 2017 & 2018 with Captain Kate) Celebrity Summit (2016 with Captain Kate) Celebrity Silhouette (2017 & 2018) Embarkation in ... Read More
Our first time on Celebrity Reflection. We have been on Celebrity Eclipse (2013) Celebrity Equinox (2014, 2017 & 2018 with Captain Kate) Celebrity Summit (2016 with Captain Kate) Celebrity Silhouette (2017 & 2018) Embarkation in the new Ft. Lauderdale terminal - a total disaster. Arrived at 9:30 AM. Up escalator at 10 AM. In the first group of 50 passengers. Had our Sea pass by 10:25 AM. Computer glitch (something about Sea pass photos not loading properly) On past Celebrity cruises we were usually onboard by 11 - 11:30 AM. In the past when you received your Sea pass, we would get a number and groups would be called by those #'s. Not this time - they called by cabin class: Suites, Aqua etc. We waited & waited. At 12 noon still computer issues. We did not board until 2 PM. No water, juice or snack provided. Not good for older passengers or anyone with diabetes. Very poorly handled by Celebrity. Our 21 day back to back (B2B) cruise was great. Moses was our cabin steward - best we have ever had. We always get an oceanview cabin. Loved to start our day at Cafe al Bacio with a great cup of coffee. Opus dining room & OV buffet had varied menus. Entertainment was good, not as loud as in the past. Watched the Superbowl in main theater with wings, sliders & hot dogs. The best part of our cruise is always the staff! We even had an opportunity to talk for a few minutes with the Captain. If I had to list all of our favorite staff - it would be several paragraphs long. Did have an issue with CLA activities. Trivia games were won by a team of passengers doing a B2B, B2B, B2B (63 night total) - a bit unfair! The Sudoku challenges were so tough that twice no one finished in the given time limit. On past Celebrity cruises, you won tickets that could be redeemed for Celebrity bling (T shirts, cards, coffee mugs, beach towels, lanyard etc.) This time, often you were given a Celebrity X metal instead. I gave them back. One last note: we found out several cruises ago that the cabin stewards have 17 cabin to clean twice a day with no assistant. I don't know about you - but we don't change our towels and sheets every day. So, we would several times a week give Moses our cabin steward a morning or evening off. We still gave the standard gratuities & also a bonus for a job well done. I wish more passengers would consider doing that also! For disembarkation we did the self walk - off (carry all of your luggage off by yourself) we were off the ship by 7:15 AM and through security, grabbed a taxi to our Hampton hotel in Plantation, FL and were back in our car by 8:30 AM. Read Less
2 Helpful Votes
Sail Date: January 2019
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked ... Read More
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked fresh and well kept. Our cabin was in good shape. Furniture was comfortable. Our cabin steward was new. He was friendly. However, we had to ask for several basic items that were not already in the cabin. Shower caps,smooth soap, robes, ice, pen, paper, laundry bags. Towels were thin and not very absorbent. Asked for extra towels. The public areas were also clean and nicely appointed. Pool area had lots of chaises and areas in the shade. Never had to go far to find an empty chaise. The buffet area was often crowded. There were many times when I had to wait to find an empty table. Buffet seating was not adequate. Food choices were good. However, there were often lines of people waiting to be served. Pool grill was good. The Main Dining Room was better than the buffet. Service was excellent. The food was good, not great. Menus are old and worn. Choices haven’t changed in years. It would be nice if Celebrity would freshen up their menus and offer new dishes. We also ate dinner one night at the Tuscan Grill. I really enjoyed the filet. Loved the Tea at Cafe Al Bacio. Entertainment was good. The musical groups were excellent. Music soup was my favorite. Evening shows were good. The Library was sadly lacking books. There is no longer a daily News sheet. Guest services said that they don’t print it anymore because people check news on the web. That only works on ships that include free WiFi for all guests. We enjoyed time in the ports, met lots of nice people, and had a good time. Read Less
3 Helpful Votes
Sail Date: January 2019
We were on the Reflection in March as a couple and returned with friends. We took a Celebrity suite instead of the Sky suite that we had in March because my husband wanted to be able to watch football after I went to sleep. Since our ... Read More
We were on the Reflection in March as a couple and returned with friends. We took a Celebrity suite instead of the Sky suite that we had in March because my husband wanted to be able to watch football after I went to sleep. Since our friends were not in a suite we ate in the the main dining room for dinner every night. We didn't feel we lost much by not eating in Luminae as in March we mostly ordered off the main menu ( Luminae's offerings were often odd). We had a terrific waiter Melvyn who has been a waiter with Celebrity for 19 years. He made us feel special. Make reservations each night the night before!!! The Reflection is a beautiful ship, spotless and elegant with, in our view the best staff at sea ( we have been on 45 cruises (Princess, RCCL, NCL, Oceania, Regent) Our suite Butler Jesus did everything he could do for us and Leslie our stateroom attendant was excellent. The Celebrity suite has several design flaws. There are only two electrical outlets in the whole suite!! We brought a surge protector as we do on every cruise and security confiscated it. They held one of our bags without telling us ( the ship had sailed) and my husband and Jesus had to scour the ship looking for it. There is a large window cut in the side of the bedroom wall letting light in from the living room lamps and TV ( it was like New Years eve). Half way through the cruise the suite manager stopped by to see how we were doing and that night a black out curtain appeared covering the window. I guess we weren't the first to complain. I would not take that suite again considering the stiff price. Michael's Club is a great perk ( loved Alex and Alexandra) making friends at the bar, tea from 3:30-4:30 every day. I thought the specialty restaurants were over rated and not worth it. In March we loved the Lawn Club but this time we felt the food was not as good and the same with Murano. The cruise Director Eddy Jenkins is great, funny and charming. He is much more involved than they usually are. He did four lectures: 10 things you should know about Art, Music, Cruising and Wales not Whales. We saw the first three and loved them. The rest of the entertainment is consistently awful. The stage shows are old ( we saw them last year and the year before ( Celebrity has a ton of repeat cruisers so that doesn't make sense) . The Beatles cover troupe wasn't good and except for Dominic Allan ( a great musician) and December '63 ( Four Seasons) we compared it to a dental visit. The one bright spot was a young acoustic guitarist, Danny Smart. We were groupies, following him from bar to bar. The last night he played American Pie and had half the ship singing. We had been to all the ports many times before except for Grenada. We took a ship's excursion "Spices and Waterfalls". It was miss-able. The guide was great and tried her best giving a gruesome history of the island and the revolution, but it was a 45 minutes drive to a rundown shack called a factory and the skinniest waterfall I've ever seen. In Aruba, an overnight allowed the two couples to reserve ( from home) a room at the Renaissance Marriott Resort. Walked from the ship. We spent almost two full days at the private island ( they have a small motor boat) with lagoon, flamingos and restaurant) as they gave us passes until we could check into our room ( which we never even went up to). We returned to the ship for dinner. The weather was perfect, the seas calm, I hit in the casino ( gave it all back). Great cruise. Read Less
2 Helpful Votes
Sail Date: January 2019
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was ... Read More
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was disturbing. Celebrity should have put dog and owner off the ship. That is actually in the write up of how they handle that situation, but I guess they did not want the press. Entertainment is subpar to Royal Caribbean. I cruise 110 days a year. This is now my 140th cruise and I have been on 22 Celebrity cruises and 77 Royal Caribbean cruises. This past year I cruised 7 days on the MSC Seaside, 8 days on the Carnival Vista, 35 on Celebrity and62 on Royal Caribbean, so I know the differences and direction cruise lines are headed to make more $$, and how they are achieving that. I have 6 more cruises booked this year, and will book at least 6 more this year. I am not booking as much in advance because of the non-refundable deposits. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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