Being loyal Princess cruisers we wanted to experience the "Celebrity Difference" for ourselves. I was simply amazed at the level of service for this "Christmas" cruise. The embarkation was easy and the methodology of check-in was good. The Miami local staff is much different from the ship crew and the Reflection service staff. The levels of service are different as the shore crew are Miami people ...
This was our second Celebrity cruise, we sailed on Silhouette (the same route) earlier this year. Loved it so much we came back for more.
The entire experience is exceptional. From the check in to departure, everything is seamless and handled with elegance, efficiency, and excellence.
The Holidays Experience
The ship was decorated beautifully for the holiday season. Although, we did feel ...
We've done about 8 Celebrity cruises since 1997 and this was the first time I've done a holiday cruise and first time on the Reflection. This may sound snobby, but Celebrity tends to draw a more "sophisticated crowd" and because they claim "modern luxury", I look for refined service and food.
Lot's of "hits" a few "misses" and a few- needs improvements.
We've cruised on this line a while ...
The cruise was full of the holiday crowd. It is good to have our balcony cabin for quiet time. The library and Sky lounge are also not as crowded as the pool and sun decks.
Pros:
The ship is well cared for by the friendly cabin and general crew.
The quality of food is excellent. There is ice cream, lemonade, coffee/tea, and snacks available most of the day.
Live entertainment is ...
This is a fabulous ship, beautifully decorated, easy to find your way, great cabins and bathrooms, wonderful toiletries. Friendly and hardworking staff, superb entertainment! We never miss a show because they are so professionally done with excellent musicians, lighting and staging. Guest acts are all first rate as well. Lots of variety of musical acts around the ship. Great food, specialty ...
After reading previous reviews and deciding this was the ship for our Christmas cruise, we were not disappointed. Had great food, helpful and friendly staff, quality entertainment, and a beautiful veranda stateroom. Our aft cabin was quiet, and we could easily access the elevator for breakfast in the Oceanview Café each morning and the Opus Restaurant for evening dining, if we preferred. We had ...
I have gone on Celebrity holiday cruises for the last 5 years and this one was the last. The quality of everything went down, especially FOOD. I used to be an loyal celebrity cruises , until now. I was so disappointed with the quality of the food in the dining room and the buffet. Our room was concierge class and it was as expected. Entertainment was actually very good, better than previous ...
First time we were away for Christmas and choose Celebrity because we love the line. Service was great as usual although there were a few hiccups in the MDR a few nights, but that is to be expected considering it was Christmas.
The bar service was terrific and the ship was clean the steward service was great.
Pool stewards however need to enforce the rules, there were several loungers that ...
What a wonderful pre-Christmas cruise! We loved every minute of our X vacation, and cannot wait to return. The Reflection is probably our favorite ship. We have been on al the S Class ships, and some other the M's.
Boarding in Miami was very easy, we practically walked right on. It felt so great to be back, and surprised our daughter with a suite. Michael's Club, Luminae, the private beach on ...
We are Elite Plus and have done over 20 cruises with Celebrity, and this was one of the best!
A few years ago, we had a really bad experience on the Reflection, with rap and hip hop music so loud one could not sit at the pool, or even walk through the lobby. Many guests discussed this with the cruise director of that cruise, who made it clear this was a new direction for Celebrity, appealing to ...