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Sail Date: March 2019
We booked this cruise for the opportunity to see Mardi Gras and New Orleans and Grand Cayman. The Reflection was a very nice boat, very clean and well-maintained. Our cabin steward Richard was absolutely outstanding. The cruise ... Read More
We booked this cruise for the opportunity to see Mardi Gras and New Orleans and Grand Cayman. The Reflection was a very nice boat, very clean and well-maintained. Our cabin steward Richard was absolutely outstanding. The cruise director Eddy Jenkins was also a plus. His "10 things" talks in the Reflection Theater were better than any of the shows we saw which were contrived and ridiculously loud. The comedian Rich Aronovitch was decent. The staff captain also gave a talk on how the ship works which was really interesting and enlightening. All of the Live Music was mediocre and incredibly and needlessly loud, with the exception of the Emotions Duo. They were very talented and entertaining and you could listen to them without earplugs. The volume of all music and shows on cruise ships has gotten out of hand. Loud doesn't mean exciting and it certainly doesn't mean good. Our first night in New Orleans we opted for the Palm Court Jazz Café show and dinner. While it was grossly overpriced, we were able to apply a cruise account credit to take some of the sting out of it. Despite the cost it was a great experience I would recommend. The music was great and the food was really delicious. Short bus ride to the restaurant and back to the boat. The next day we opted for the Oak Alley Mansion tour. A total waste of time. You will spend most of the time on a bus seeing nothing much and then get very little time to explore the actual site which I think would be a worthwhile experience if you could see it without any time constraints. We expressed our displeasure with Celebrity and they refunded half of the cost. That evening we took a relatively short walk up Julia Street directly off the boat to take in the Orpheus parade. Really something to see. Collected our first of many beads. On Fat Tuesday we opted to just walk up to the French Quarter and check out the Mardi Gras celebration there. On the way we saw part of the Zulu and Rex parades. If you are a walker this is the best way to see the French Quarter in my opinion. We probably walked a total of five miles round trip. We had plotted out a path on Google and followed a Fodor's guide to the French Quarter to make sure we saw the main attractions. We went as far as the French Market on Decatur and would have taken in the Jazz Museum but it was closed on Fat Tuesday. One thing you must do is go to the Café Du Monde on Decatur St. and have their coffee and some beignets. The line might be out the door but it moves quite fast and it is so well worth it. The coffee is outstanding and the beignets are really delicious. And as a plus you will be covered in powdered sugar when you leave:) On thing to keep in mind while in the French Quarter on Fat Tuesday is that there are no bathrooms except for the port-a-johns on the official parade routes on Canal St. The parades do not go into the French Quarter. Only impromptu jazz bands appear in the French Quarter. Restaurants in the French Quarter have bathrooms but you have to buy something and the lines will be long anyway. Regarding the atmosphere on Fat Tuesday it was nothing but pleasurable and entertaining. I expected drunks and nefarious activity. There was none of that, just people having fun and enjoying the day. Grand Cayman is a tender. On a previous cruise we could not tender due to rough seas so it was nice to see it finally. It was a decent port, but do not waste your time or your money on the Cayman Highlights tour. It is nothing but a 2 1/2 hour advertisement for the Rum store, the Camana Bay development and some cheesy gift shop in the town of Hell. You will spend a grand total of five minutes on Seven Mile beach which is the only worthwhile site. Cozumel we saw before and did not go on any excursions. Overall an enjoyable cruise on a nice ship with good food, a great cabin steward, obnoxiously-loud mediocre live music and a great port stop in New Orleans for Mardi Gras. Read Less
Sail Date: March 2019
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because ... Read More
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because we had never been to New Orleans. What a spectacle! And the Reflection made the most of it, with purple, green and gold decorations, events for all cruisers and especially for Captains Club, and the music. I can't say enough about "Big Mike"' musical director, band leader, trombone player par excellence! Also, Ray Brown Jr Jazz band, Danny Smart singer/guitar player, and Starlight Duo cello and violin were all fantastic. Celebrity CEO Linda joined us in New Orleans, and again in Grand Cayman to celebrate International Women's Day. She is very enthusiastic and delightful to meet. We received useful "Celebrate with the CEO" gifts in our cabin almost every day! The Reflection docked in NOLA starboard side to the dock, right at the end of Julia St. It was a short walk up it to the Bacchus parade route on Sunday night - perfect! And an easy walk the next day into the French Quarter. The parade is not visible from the ship because of the large Convention Centre and Riverwalk Outlets buildings at the dock. The Reflection has several large foyers for entertainment as well as numerous bars. Our only criticism was that the Ensemble lounge was always packed and we could not get a seat to listen to Ray Brown! The evening shows were all excellent, especially Broken Strings, Elysium, and Euphoria by the Reflection cast of singers, dancers and acrobats. We enjoyed a backstage tour with Emma, the lead singer/dancer. These kids have boundless energy! Read Less
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3 Helpful Votes
Sail Date: February 2019
An enjoyable eleven-night Southern Caribbean cruise! Our trip began in Tallahassee on February 17th as we drove to Ft. Lauderdale. We stayed at the SpringHill Suites in Dania Beach (a 10-minute drive to the port) and was disappointed in ... Read More
An enjoyable eleven-night Southern Caribbean cruise! Our trip began in Tallahassee on February 17th as we drove to Ft. Lauderdale. We stayed at the SpringHill Suites in Dania Beach (a 10-minute drive to the port) and was disappointed in the hotel as the check-in process was unorganized (a long list of people waiting for rooms) and there was no hot water for our morning shower. The hotel, as well as several others, is in a great location, surrounded by various stores and restaurants. We had a fantastic dinner at the nearby Moonlite Dinner. You definitely will not go away hungry! For the convenience, we parked at the port - $15/day. Since the Celebrity Reflection was docked at newly renovated Pier 25, we chose to park in the mid-port garage after dropping off our luggage at the pier. We arrived around 10:30 a.m. and check-in was very organized and a pleasant process. We boarded the ship a little after 11:00 am. Southern Caribbean Cruise The Reflection, the largest in the Celebrity fleet, is a beautiful ship and was clean and well maintained. We stayed in cabin 9225, a veranda room. The room was well maintained and outstanding service was provided by our Cabin Attendant (Romeo)! He was very friendly and was always asking if we needed anything. The food in the Main Dining Room was average at best, as the menus did not provide many desirable options for the main course or for dessert. Service was slow and many evening dinners took three hours to complete. While early dinning began at 5:30 p.m., the dinning room always seemed to open a few minutes late and staff never seemed prepared as they were always finalizing dinner setup. Several nights it took over 40 minutes for the first course to arrive after the waiter took our order. If you wanted refills on water or iced tea, you had to ask. However, service from the wine sommelier was excellent. The highlight of our dining experience in the main dining room was the great conversations with our table mates, three couples - two from near Overland Park, KS and a couple from near Harrisburg, PA. There was never a dull moment at our table as the conversations were intense, focused on “fun” topics and generated great laughter! We did elect to purchase the four night speciality dinning plan for $149 per person. Two nights we chose to have dinner at the Tuscan Grill; as usual, it was excellent. What could be better, great food, great service and a beautiful sunset to enjoy! We also had dinner in the Lawn Club Grill and at Murano’s. Service and the food did not disappoint at either venue! Food at Murano’s is contemporary French in an intimate setting. While we really enjoyed both dinners, our favorite continues to be the Lawn Club Grill. We also found the food and service in the Ocean View Cafe to be very good and we enjoyed having breakfast and lunch there on most days. The AquaSpa Cafe also offers a lighter, healthy alternative for breakfast and lunch which we found to be a very good option. While I have been critical of the entertainment on recent Celebrity cruises, we found the entertainment on the Reflection to be very good. Our favorite shows were: Jesse Hamilton Jr. (entertainer), Bobby Borgia (magician), Lorraine Crosby (vocalist), Jason Neistadt (impressionist), and the Production Shows: Broken Strings and Euphoria - all were excellent shows. The singers and dancers in the production shows were impressive and extremely talented. The seven piece orchestra, lead by Big Mike, was fantastic! On sea days, I enjoyed attending the four presentations by Cruise Director Eddy Jenkins covering topics such as 10 Things You Don’t Know about Music, 10 Thinks You Don’t Know About Art, 10 Things You Don’t Know About Wales and 10 Things You Don’t Know About Crew Life. I also enjoyed attending the Beyond the Podium presentation by Paul Cirillo on the Universe and Cosmic topics and presentations by Doris Welch on Ocean Life - Whales and Turtles. In my reviews, I always like to include tips and advice on how to make your next cruise more enjoyable. Below are a few thoughts: 1. Make it a point to make new friends on the ship. I suggest that you talk to as many people as you can in the halls, in the elevators, at the bars, and at the pool. Even if you just ask them how the cruise is going, you will be surprised how people like to talk and share their experiences. I had some great conversations we folks from Germany, Finland, England, and Canada on this cruise. 2. When you are on a cruise, just be prepared for the shrinkage in your clothes caused by the salt air! Apparently, several days at sea in the salt air on a cruise ship will make your clothes shrink considerably. I have been told that spending some time in the gym and taking the stairs helps with this shrinkage issue. 3. When my wife and I cruise, we each take a large suitcase and a backpack. We always distribute our clothes between the suitcases and the backpacks in case one of the suitcases is lost or delayed in arriving. While this has never happened to us, we have witnessed a full cart of suitcases rolling off the pier into the water in Vancouver and numerous carts of suitcases getting soaked in Sydney. Our backpacks are our carryon bags and we always pack enough clothes, medicines, and toiletries to survive for a couple of days until our bags arrive if they are lost. 4. When printing out the cruise bag tags, I always print a few extra copies and place them in the outside pockets of the suit cases in case the bag tags attached to the bags get lost. It just makes it easier for the luggage to get to your room. 5. Travel insurance - this is not an easy issue. I have found that most health insurance plans do not cover you when you are in a foreign country. While having insurance to cover your trip costs if you have to cancel your trip is a plus, I believe the real issue here is the health insurance issue. We always purchase travel insurance. When cruising nearby (Caribbean), I normally purchase the insurance provide by the cruise lines. However, when going to Europe or other destinations, I normally purchase travel insurance with increased coverage limits. I focus on the medical coverage and the coverage limits for medical evacuations. I have found that the cost for medical evacuations can easily exceed $50,000. I highly recommend that every traveler research this issue online and know the limits of your health insurance. On our last two sea days we had some additional excitement on board due to an unfortunate event where a crew member had a severe medical condition and had to be evacuated from the ship. The ship had to divert to Jamaica so the crew member could be flown to Kingston for medical attention. The Captain did a good job in keeping the passengers informed. About 50 miles off the coast of Kingston around midnight we were met by a Jamaican Coast Guard helicopter and the crewman was hoisted aboard the helicopter. The helicopter crew, the Captain of the Reflection, and the many crew members onboard the Reflection involved in this complex operation are to be commended and congratulated for a job well done! When you see these types of events on TV you are amazed, but when an event like this happens on your cruise, you have another level of appreciation for the preparations, pre-cautions, and skill and talent level it takes to make these type of operations a success. Once the emergency event occurred, the ship was at maximum speed to get to Jamaica and once the crewman was evacuated, the increased speed was maintained to facilitate our arrival in Ft. Lauderdale on schedule. We arrived back in Ft. Lauderdale at Pier 18. We used the Express Departure (carry your own luggage). Disembarkation began around 7:30 a.m. and we were at our car in the garage within 40 minutes. In the terminal, to take the escalator, you must have one hand free to use the handrail (to have a free hand - we each use a large suitcase and a backpack). Otherwise, you have to take the elevator, which may result in a delay due to lines forming to take the elevator. By arriving at Pier 18, we had to take a shuttle to the Midpoint Garage. Unfortunately, when we exited the terminal, nobody could tell us where to get the shuttle to the parking garage. After walking around for several minutes asking numerous people about the parking garage shuttle, we finally found a gentlemen that directed us to the other side of the terminal where the shuttles were parked. Shuttle personnel were surprised that ship personnel had not provided this information prior to disembarking. I found it odd that we did not dock at Pier 25, the Celebrity terminal, as we were the only cruise ship in port that day. This would have made access to the parking garage much easier. While I asked several Celebrity employees why were were not docking at Pier 25, no one could answer the question. However, I did note that as we were going into immigration, they were directing folks from Canada (700 Canadians on this cruise) to a separate area. Maybe, Terminal 18 has more space to accommodate faster processing of so many foreign travelers - who knows??? Read Less
1 Helpful Vote
Sail Date: February 2019
First the positives (because there are many) The ship was clean. the crew were all friendly and polite. The ship is clean, everywhere and you never had to wait long for an elevator. To get off the ship for excursions was organized and ... Read More
First the positives (because there are many) The ship was clean. the crew were all friendly and polite. The ship is clean, everywhere and you never had to wait long for an elevator. To get off the ship for excursions was organized and easy. The food was pretty good. We ate at the Tuscan Grill for the first night and Nazareen was the person who would get us anything to drink. We saw her in the buffet every morning after and she remembered us and always smiled. She was very sweet. One thing that is a MUST on this ship is to go to Qsine restaurant. It is a specialty restaurant and you have to pay extra but it is well worth the extra price. It was the best meal we have had on any ship. Before each course there is a video/show that plays out on everyone's table and plate. Le Petit Chef catches and prepares your meal. When the video is finished, it disappears from the table and your waiter serves you with the same dish Le Petit Chef just prepared in front of you. This goes through every course and is very entertaining and great food!!! Don't miss this! We had anytime dining and always had to wait 15-30 minutes to be seated (there were 6 of us). The staff were very nice and the food was good. Joan was our stateroom steward. He was wonderful! Always greeted us when he saw us with a smile and a great attitude. Our room was always clean and everything stocked. One morning the divider on our balcony was loose and it was fixed when we returned after breakfast. Eddy the cruise director was great. You saw him everywhere. I don't think he ever stopped working. He was friendly and hilarious. He was the best cruise director we've had on any ship we've been on. The entertainment was excellent Really, the only bad thing was the Muster drill. This was the worst of any cruise line we've been on. People were jammed in the photo area shoulder to shoulder standing while we watched a couple videos (if you could see them over and around the people around you. I felt bad for people who where on their first cruise because I'm sure they weren't able to understand anything that was going on. If there were a real emergency, it would be awful. They need to have more areas for the muster drills and have fewer people. It was way too crowded! Everyone was complaining. Luckily that was at the beginning of the trip and the rest of the trip was wonderful! Read Less
3 Helpful Votes
Sail Date: February 2019
My husband and I had a fantastic time on our 10 day Caribbean cruise in February. Our cabin was perfect, and our balcony view was spectacular. The crew were friendly and extremely helpful. Everything about the ship was as advertised. ... Read More
My husband and I had a fantastic time on our 10 day Caribbean cruise in February. Our cabin was perfect, and our balcony view was spectacular. The crew were friendly and extremely helpful. Everything about the ship was as advertised. Because of the long day excursions, we chose late dining which worked out perfect. The food was exceptional, and we didn't feel rushed to leave. Our concierge was the best. She assisted us many, many times during the trip. Everything went without a snag from the beginning of the journey to the debarkation. The only negative part of our journey had nothing to do with the cruise, but with the hotel prior to beginning the cruise. We flew into Ft. Lauderdale the night before and rented a hotel room near the cruise terminal. We paid over $200 for a disgusting room with two full size beds, sticky carpet, broken light shades, running toilet, dripping sink, taped up chairs, and a horrible smell throughout the room. The next time I travel to Ft. Lauderdale, I will conduct better research on hotels in the area. As far as the cruise, we'd definitely go again! Read Less
1 Helpful Vote
Sail Date: February 2019
I will start with I am very sensitive to motion sickness and it was really windy and rocky for me . With the patch everything went well. Now what did not go so well, the embarkation was not so hot , it was our first cruise and had no idea ... Read More
I will start with I am very sensitive to motion sickness and it was really windy and rocky for me . With the patch everything went well. Now what did not go so well, the embarkation was not so hot , it was our first cruise and had no idea how things worked, was not helped by anyone we kept telling staff we were concierge class I think we had an invitation to the Opus restaurant but was not directed to that we were told to go to the 14th and 15th floor, which we did and we also had the beverage package but no ever came to ask us if we wanted anything to drink . Our cabin was ready at 13:00 which was good and it was really nice, very clean ,the patio is great . The room was very well cleaned the whole cruise just a little flaw on our last night was locked out of our fridge which sucked cause no cold water in the morning or cold juice , we were charged for bottled water so be careful Water in room not included in beverage package. The shore excursions were fabulous we had such a great time, well organized we loved every single one from the beach , the caves in Barbados ,to the Jeeps in St Marteen . We spent our wedding anniversary on the ship and had reserved a seat at the Qsine Restaurant which was spectacular from the food, the service ,the staff and the entertainment everything was beyond our expectations . The captain is a very nice person ,nice smile and greets and makes people feel at ease and welcomed . The entertainment is really nice 2 shows a nite for early birds like us . The food was good , the young girl who made my toast every morning remembered me and burnt my English muffin like I love them Read Less
1 Helpful Vote
Sail Date: February 2019
Celebrity Reflection – cabin 6232 This was our 7th cruse, 4th on celebrity and second on reflection. In hindsight this was the best cruise ever, my husband and I(65 and 67) loved every minute. The ship was in excellent condition, ... Read More
Celebrity Reflection – cabin 6232 This was our 7th cruse, 4th on celebrity and second on reflection. In hindsight this was the best cruise ever, my husband and I(65 and 67) loved every minute. The ship was in excellent condition, cleanliness was top notch, food was good (perhaps not outstanding) and the itinerary was amazing. Embarkation and disembarkation at Fort Lauderdale was straight forward and took about 40 minutes each time. The horror stories that I had read about US customs were unfounded. Because we had a late flight I booked a dayroom at the Pullman hotel close to Miami airport and that was a brilliant idea. Hours spent by a beautiful pool while my husband had a leisurely rest rather than sitting in the airport for 10 hours, money well spent. . My husband and I had purchased the premier drinks package primarily because I like drinking champagne. We love the ease of having a package but although it was good with 5 sea days perhaps not cost effective, there is a limit to how much I can drink! The classic package is included with our September cruise so we have decided to pay the surplus and see how the $’s work out. We loved our cabin (6232) and balcony and Xavier our cabin steward was excellent, he kept our cabin spotless and always seemed to anticipate our schedule so we hardly saw him. When we did bump into each other he was charming, friendly and very helpful. A true star We like to have a very lazy (possibly sedate cruise) and the age range of passengers suited us as there were few children, not too many dedicated drinkers and not many walking aids. I would guess the average age was about 55-65 Entertainment was good and seemed to suit all tastes. ‘A Hard Day’s Night’ – the Beatles tribute band was superb and had everyone singing clapping shouting and reliving their youth. I loved their performance. The solo guitarist, string duo and house band were all excellent. We booked private tours at each port using cruise critic, trip advisor and previous cruisers comments to choose and organise. All were excellent both in content and economically. I much prefer small group private tours rather than celebrity tours. See my more detailed reviews on trip adviser Miami - Big Bus Tour - bit disappointing St Johns - Scenic Tours - value for money Barbados - Calabaza - catamaran tour - beyond amazing St Lucia - fun packed day St Kitts - Royston - amazing guy - book him St Marteeen - Soualika Tours - Excellent but perhaps not for 65+ Celebrity is our cruise line of choice and we can’t wait until our equinox cruise in September. Read Less
Sail Date: January 2019
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of ... Read More
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of Cartegena - Yellow Umbrella Tour. Our other tours were arranged through Celebrity - Stingray City and Snorkelling in Grand Cayman were excellent. We visited Panama City and the Agua Clara canal lock, Veragua rainforest in Costa Rica and a Mayan site in Mexico. The 3 reef snorkelling in Cozumel was a little too long. The buffet on board was excellent and the main restaurant in the evening was good. The entertainment was the best we have experienced on a cruise - both the evening theatre and live performances on deck during the day. Don't go on this cruise if you don't like loud music on deck during the day. Everyone on board was very friendly and Celebrity were very well organised. Read Less
Sail Date: January 2019
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was ... Read More
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was very helpful and on top of things. We had an easy embarkation and a nice lunch in the Opus Dining Room before being allowed in our cabins. As with last year's cruise with Celebrity, they really need to get their dining situation resolved. We signed up for 'early sitting - 6 p.m.,' yet they kept making us make reservations nightly. On the 9th night found out we'd been assigned a table every night, but absolutely NO notice sent to cabin on table assignment or showed up on app until the 9th evening! Instead of getting our assigned 6:00 p.m. table, they kept insisting that we call for reservations daily. It appears they have no system for determining which cabins have assigned seating and which are not. It is a REAL pain to remember to call every morning! I will say the food in the dining room was good! The medical staff on the ship was excellent! I was under their care for 3 1/2 days, though allowed to return to my room and not confined. I pretty much opted to confine myself though and ended up using room service. Be sure to verify that your medical insurance will cover your cruise OR buy insurance to do so. Embarkation was easy and we were on the ship in about 30 minutes. We had to have 'assisted' disembarkation due to my illness and I must say assistance from leaving the ship to getting our luggage, through immigration and then to a cab was excellent and carrying! A Special THANK YOU to all of them!!!!! Read Less
2 Helpful Votes
Sail Date: January 2019
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was ... Read More
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was excellent! The Costa Maya port was not good.. village just for cruise ships- better to be 2 nights in Cartagena or different place. Dora De Explorer the best guide in Cartagena.. she is smart, warm and loves her city!! Let her show you Cartagena Roberto also an excellent tour guide in Panama The specialty restaurant that you should try is The Porch! Mediterranean fare so lots of Seafood- fresh and delicious.. lobster, shrimp, fish all very good Probably the best meal on our cruise and less $ than most other specialty restaurants.. of course, nice rooms.. clean shop and pretty Martini Bar super busy but fun as always Inc- house band were excellent Entertainment overall very good! Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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