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1,875 Celebrity Reflection Cruise Reviews

My wife and I were fortunate to spend 7 fabulous days on Reflection from 1/5/13 to 1/12/13 which was the ship's tenth cruise. It is a truly beautiful ship. I am not going to write a traditional review on this voyage, but instead I ... Read More
My wife and I were fortunate to spend 7 fabulous days on Reflection from 1/5/13 to 1/12/13 which was the ship's tenth cruise. It is a truly beautiful ship. I am not going to write a traditional review on this voyage, but instead I would direct you to the long review written by Artemis on this board. I agree with what he wrote. Instead I thought I would just share some tips and experiences I hope you will find useful on your cruise. Embarkation: Very smooth for Aqua Class. Arrived at 10:30 a.m., no line for Aqua Class check-in. Waited approximately 45 minutes and were escorted onto the ship by a Celebrity employee. We entered Reflection on deck 5 and went immediately to Bistro on Five where we had a relaxed meal until our cabin was ready. I also learned that The Porch is also open for embarcation day meals on deck 15. These are both good alternatives to the crowded and chaotic OceanView buffet. Aqua Class: This was our first time in Aqua Class. This is my new preferred style of travel on Celebrity. Our cabin was as advertised with all amenities we expected. We asked for the firm pillows from the pillow menu and our cabin steward was there within 30 minutes with memory foam pillows. We asked for cheese and crackers instead of canapes and we received a plate of 3-4 types of cheeses with grapes, dried fruit, and crackers each day. I really enjoyed the shower tower. The jets were forceful and helped ease those sore knees and muscles after our port days. We also had our breakfast delivered to our room on one occasion and our steward had it there on time and correct and set it up on our veranda for us to enjoy. Blu: I am a middle aged mid-western male. When my wife first explained to me about the "health food" menu I was going to enjoy I was a little skeptical. Boy was I wrong!! I loved the food in this restaurant. Each evening we had a choice of 3-4 appetizers, soups, salads, and 3-4 entrees. They were reasonably sized portions, not the huge ones we have become accustomed to in our restaurant portions. Each evening you had a choice of beef, seafood, pasta, vegetarian, or game, lamb, etc dish. I even ate pheasant one night. We discovered that the pasta dishes were very good, so we would order one as a side dish to our meal. It was easy to do since the pasta portion was small and easy to split between 2 people. We also learned that you could get shrimp cocktail if you wished to have it. Our dining room team of Lestarte, Rolando, and Anna were very professional and made our dining experience very nice. The desserts were particularly nice. For breakfast in Blu, I would recommend the french toast. I also ordered eggs each day and they were prepared exactly as requested and served with a small helping of potatoes and mushrooms. Captain Nicholas Pagonis and Crew: What an interesting man. Capt. Pagonis was interesting and visible throughout the cruise. The crew was always greeting us in the hallways and decks of the ship and asking about our day. They would also ask if they could be of assistance if it looked like we needed anything. You should not miss Capt. Pagonis' speech on navigation on the next to last sea day in the Reflection Theatre. It is interesting and he spent 20 minutes answering questions from the audience after the presentation. The questions ranged from questions about his background, size of his cabin, engine problems with Reflection (more about that in a minute), the Costa Concordia disaster, Celebrity policy and crew life at sea. He answered each question gracefully. You should also make sure you catch his 10:00 a.m. morning announcement because he gives you information not only about the ship, but also things about the land areas and history of the areas near the ship at that time. His weather reports on the Cruise Director's Channel on the television in your cabin are also very informative and worth watching. ENGINE PROBLEMS: The Captain was kind enough to offer to answer this question for me after his presentation was finished. He told me that the specially manufactured part for the famous transformer should be on the dock in Miami upon the ship's return from our cruise and would be installed forthwith. It is clear from our cruise that this has not affected the ship's performance on our cruise itinerary as we were at each port of call at least one hour earlier than expected. People who have been worrying about this issue should stop. PROGRAMS; My wife and I enjoyed the artwork onboard this ship. While not big fans of modern art, it suits this ship's personality and is beautifully displayed. You can take an escorted tour of the ship's collection on the next to last sea day offered by the Art Studio. It began at the Art Studio on deck 15 and lasted approximately one hour. You do walk all over the ship so be prepared. We also enjoyed the Art History in 30 minutes talk given by the Park West Art Auctioneer in one of the ship's conference rooms. He has a degree in Art History and a good sense of humor, so it was a good way to spend some time. I attended lectures on the Red Baron of World War 1, aviation safety, and the future of aviation. My wife went to some of the cooking presentations and enjoyed her yoga classes. I also want to say the Celebrity Reflection went out of its way to accomodate those of us who wished to watch the College Football National Championship Game. They were able to get it on the satellight and showed it in Celebrity Central complete with a buffet of hot dogs, hamburgers, chicken fingers, fries, chips, and a full bar. Wow! I suspect they will do the same for other notable televised events when their position allows them to get the television signal. We also would urge you to pack early on your last night on board so you can attend the Wonderland Party in the Grand Foyer. What a great show! You will have a great time interacting with the Reflection singers and dancers on the floor, the stairs, and even the elevators. Disembarkation: We had a 2:00 p.m. flight so we asked for a 10:00 a.m. debarkation time which was granted. We had a leisurly final breakfast in Blu and then sat in nice comfortable chairs on deck 3 near the Guest Relations desk. Used the time to catch up on e-mails and watch the frenzy as people lined up to get off the ship. At 10:00 a.m. we went to our debarkation assigment which was the Opus Dining Room Starboard and side and was told at the door to proceed off the ship. From that point to the airport shuttle outside was 30 minutes. This is the way to go if your airline schedule will allow it. I am always happy to answer questions and wish all of you smooth sailing. Read Less
Sail Date January 2013
My husband and I have been cruising for some time and we take about two cruisers a year. We have used Celebrity several times now, enough to be elite members but mostly because of the solstice class and because dollar for dollar they ... Read More
My husband and I have been cruising for some time and we take about two cruisers a year. We have used Celebrity several times now, enough to be elite members but mostly because of the solstice class and because dollar for dollar they can't be beat. We have sailed on everything from Costa to Silversea and in my judgement Celebrity tries very hard to please. Now a little information on my cruise from the port of Miami. Day 1: We got to the port at about 2:00 so there were no lines to speak of were in a suite so it would have not been that big a deal anyway. As with any first day there seemed to be a little confusion and crowds but it soon settled down my only complaint about check in is they keep the terminal at fridge temperatures its like being in a meat locker, I have no idea why, and the poor staff were shivering. Our room was ready and this is the third time I have booked the Royal Suite because I'm spoiled after the first time. The husband is not so happy with this but what can I say. The ship is beautiful and easy to get around. We never eat in the dinning room for dinner so I can't comment on that. We ate once in Murano very nice but I cant figure out why they say, and this goes for all the specialty restaurants that they are full when in my view they look empty except for Qusine. We also ate at Tuscany one night and it seemed to have a much more limited menu than Silhouette and the food it was just OK. My best experience came at The Lawn Club Grill it was a beautiful night in the port of San Juan and Jordon the manager made our experience so fun and special. The rest of the time we ate in Blu. Some nights the service and food was great others not so much. Shows are not our thing as we seem to spend most nights in the casino which was well equipped except for the poker machines that seemed few and far between and old. The casino staff are very nice they made the experience fun! Itinerary: I would say going to San Juan in the middle of the afternoon is not a great idea, I'm not really interested in the night life of San Juan so that was a waste. The other ports were nice but not enough of them I think three days at sea on a seven day cruise is a bit much so I would not choose this itinerary again. In all it was a great cruise we had a good time and it was made especially great thanks to my butler (lucky to have one) Cesar He made my every wish come true he never ceased to amaze me with his wonderful service. Also would like to mention my stewardess Annie second time sailing with her and she is a real joy! My only suggestion it that this cruise and all for that matter get rid of the formal nights it makes for a lot of packing and everyone dose not dress formal anyway. Read Less
Sail Date January 2013
Yes, a beautiful ship, but that's to be expected.....unlike other reviewers, , and I am critical...the service was exceptional...my cabin steward,all waiters...bartenders...everyone so attentive, The mdr food was good most ... Read More
Yes, a beautiful ship, but that's to be expected.....unlike other reviewers, , and I am critical...the service was exceptional...my cabin steward,all waiters...bartenders...everyone so attentive, The mdr food was good most nights...two nights it was difficult to order anything as the menu was so lame and wanting...maitre'd helped by third night with a table for two that was not elbow to elbow with another table... My balcony cabin...should have been wider and larger...too tight... Entertainment in main theater...horrible..worse than a bad high school production...a magician? A so called comedienne?...one so called broadway production....the director should be replaced...spent evenings on top deck enjoying breezes and the stars...almost all walked out of the theater...some stayed and loved it...I guess they don't get out much, lol. Biggest negative...the pool lounge chairs are so low..most people old and young had to get on their knees to rise out or get help to get out...I had a pool attendant get me a regular chair...also, no steps nor rail to walk into the beautiful out door pools...just a ladder..most couldn't use that so used the indoor rehab pool...pleasant enough, but not outside... In that area is a healthy eating area...I avoided the buffet with NO trays? And ate there...if asked, they'll grill fresh salmon, yummy...had it every day....with lots of greens etc... Ae breakfast in our room every morning, delivered promptly and eggs were hot, breads were excellent... Yes, also, for such a large ship I felt motion...the stabilizers are not as good as other ships, BUT with all these negs, I still booked a cruise for jan 2014...same cabin...great price....am trying Oceania march 2013, twice the price, but it will be a one time great i suppose... Bottom line...entertainment in theater awful....beautiful ship...don't waste your money on aqua class nor concierge class...so called benefits not worth it, and tight cabin size is the same as balcony room... Read Less
Sail Date January 2013
This cruise date is a regular thing of January for us. Last year RCCL Navigator out of New Orleans, Previous RCCL Freedom out of Ft. Lauderdale. This yesr with one other couple who were first time cruisers, last year with 5 couples first ... Read More
This cruise date is a regular thing of January for us. Last year RCCL Navigator out of New Orleans, Previous RCCL Freedom out of Ft. Lauderdale. This yesr with one other couple who were first time cruisers, last year with 5 couples first time and veteran cruisers, previous ourselves for an anniversary cruise. The Reflection was an excellent, beautiful boat. Had everything you could ever want ona 3k passenger boat. Balcony cabin was great, cabin service staff great as well. Service there we had grown to expect from other lines and cruises. Other than that staff sucked. Main dining room waiters, assistants were non responsive, argumentive, almost arrogant. Very disappointing this year with our guests on board. They noticed it as well even though they had no standard set. Buffet deck staff was much better in attitude and courtesies. Bartenders and pool bartenders seem to have the worst attitudes. Would rather walk around or talk with other staff than guests. Very disappointing. Most surly individual was guy in the retail liquor store. Looked like a drug dealer and acted worse. The ladies in the clothing, jewelry shops were much nicer. Officers never spoke, looked away as they approached, etc. The last morning on the boat no one including cabin staff smiled. We prepaid our tips and included extra for these folks. It was like you're done, get off. Very disappointing. We've set our standards by RCCL and thought Celebrity would be same but were surprised and disappointed by only the staff not the boat. Ports were fine, although we may not get off the boat in PR again, just too nasty. Embarkation and debark staff and procedures were courteous and we had little waits and no problems. Only other cruise we've ever been on with worse service was a Norweigan boat in Hawaii with an American staff. Boy, were they bad. We may or may not give Celebrity another shot. Knowing RCCL to be so much better may make it hard to cruise on another line. Read Less
Sail Date January 2013
This was my second cruise with Celebrity after doing a short cruise on the Millennium over a year ago. I booked the brand new Reflection hoping that a newer ship would be the antidote to my few complaints about Millie. I thought Millie ... Read More
This was my second cruise with Celebrity after doing a short cruise on the Millennium over a year ago. I booked the brand new Reflection hoping that a newer ship would be the antidote to my few complaints about Millie. I thought Millie was wonderful but it was right before the renovation and the wear and tear was obvious. The Reflection is a beautiful, gleaming new ship. I have no complaints about the ship's condition and would gladly sail on her again. The food was great, ports were enjoyable, room was beautiful (I enjoyed the concierge class amenities, although somewhat frivolous), the ship didn't feel too crowded, and I was among good company so I certainly wasn't looking for faults. That being said, I did notice the crew was not always as friendly or welcoming as I would've liked. I understand they work long hours and I don't expect a song and dance from every person I meet, but there seemed to be a morale issue among the crew. We had servers completely rebuff our requests for table service at the Sunset Bar, substandard drinks poured at the Martini Bar (no need to purchase the Premium Drink Package again for me!), tables that remained dirty in the Oceanview Cafe and few servers offering drinks, and many stone-faced crew milling about. It did not ruin my cruise but it definitely knocked a star off the experience especially when it was so different from my last sailing with Celebrity. Another significant complaint of mine was the difficulty in booking anything onboard. Want to make Select Dining reservations? Good luck reaching someone! Want to book a Spa appointment? Better walk over there because no one is answering the phone! The phone is essentially useless, you need to go in person to get anything done. There were a number of standouts among the crew that do deserve recognition despite the previously mentioned issues. We had a waiter named Francisco upstairs in the Main Dining Room who was excellent. Our room steward Paulino was wonderful. The staff at the Future Cruise Sales Office were lovely. Overall I had a great time but I'm generally determined to enjoy my vacations no matter what. A few service issues do not destroy an entire vacation, but it is a problem that Celebrity needs to address. Read Less
Sail Date January 2013
My wife and I had experience a GREAT trip nine months ago on the "Solstice" and with another couple, were looking forward to a sailing on this new ship. In thinking back over the trip I have mixed feelings about the ship and ... Read More
My wife and I had experience a GREAT trip nine months ago on the "Solstice" and with another couple, were looking forward to a sailing on this new ship. In thinking back over the trip I have mixed feelings about the ship and the sailing. We booked an Aqua Suite which is not a full suite but a "mini-suite". That being said, the cabin itself was quite comfortable with lots and lots of storage space. "Relection" is a real attractive ship with many many pluses. There are however, several areas that clearly need attention and correction. Going on the ship was somewhat difficult as we arrived at 12:45 PM and some of the sign in staff decided to either leave or go out to lunch so that all of the windows were not fully staffed. Going thru "security" proved to be a problem for me as my carry-on bag was opened and great attention was paid to a four oz. bottle of Witch Hazel. "Security" staff told me that they thought the Witch Hazel lokked like a bottle of "Jack Daniels" in the X-Ray. (Huh?)... Celebrity has staffed "Reflection" with some experienced crew from their other ships which is good. However, it appears that some new employees really need more "seasoning" and experience in dealing with guests. Some crew members have no idea how to talk to or deal with ship guests. During the mandadated ship safety drill one crew member asked us if we knew where we were going. When I said yes, he "demanded" to see my sea pass card to see if I was going to the correct station. Not a great way to talk to a guest. We dined in "Blu" for all of our breakfast and for five dinners. We were quite lucky to see a waiter who had served us a year and a half ago. He remembered us and the service we received was just outstanding!. Thank you to "Dr. V" for making our trip so enjoyable. The food is "Blu" was fine except for the last night. For some strange reason the last night's dinner was just poor! We dined in both the "Tuscon Grill" and "Murano" and found the meals and service well worth the upcharge. If you on saiing on this ship do not miss the opportunity to dine in these venues. As mentioned by other reviewers, docking in San Juan is late in the afternoon, so many shore excursions were cancelled. As to the other Ports visited, namely St. Marten and St. Kitts, my suggestion is NOT to go on the shore excursions. Not much to see in St. Martin except to shop and the same for St. Kitts. In addition, the travel "buses" are small, crowed with little leg room. and AC units functioning at a minimum of life support. Save your money by not going on them! "Reflection" has established the "Alcove" area on Deck 15. These are "private" Cabana-like areas with seating for four and at rented on "at-sea" days for $149.00 per day. SAVE YOUR MONEY !! A complete waste! We rented them for 3 days... The first day "Jesse" was the attendent and he has perfected the art and science of avoiding poor service by giving NO SERVICE. We asked him to lower the canopy and he refused by saying it was too windy. He brought us a ice bucket with a large bottle of "Evian" and left, never to be seen again. We asked for more cushions in the cabana and he responded by saying that there were no more cushions available! To be completely fair, there is a telephone in the cabana which you can use to call for "service" but he never responded. The second day at sea, "Christian" was the attendent. He was somewhat better then "Jesse". He brought a bottle on "Evian", no ice bucket, but also informed us that the $149.00 price tag of the Cabana came with a fruit and cheese tray and when we wanted it we should call him and he would bring it. Later we called him and asked him he could bring us two Hot Dogs and he stated that he "does not bring food". For the record the "Mast Grill", for Hot dogs also is on Deck 15. Christian did bring us the fruit and cheese tray upon request. The last day we had "Jessie" once again. This time he did lower, with some reluctance, the canapy annd he did bring the bottle of "Evian" in an ice bucket. He then was seen seen again... no fruit and cheese tray for us this time! Next to the last day there is a really nice Brunch served in the main dining room. It is done quite nicely and an excellent selection of food. The shows are typical cruise ship shows and unless you really are "starved" for live entertainment, you can pass these by easily with no great loss. I would be remiss if I did not call attention to the last night on the ship. We returned to the room at 9:30 PM to find that the mini-bar had been locked, the fruit bowl content's not refreshed or replaced, and all napkins and silverware removed from the cabin. Very very tacky Celebrity! Disembarkation is another area that needs review. Celebrity states that there will be groups of 50-80 passengers leaving at one time. Not true! As we were returning from breakfast at "Blu" on Deck 5, passengers with their bags were coming in from the other direction with their bags. To say that this was a somewhat hectic situation is an understatement. Given that many passengers are senior citizens the opportunity for an accident is really great. We left from the main ding room are and there was well over 300 in the group. Leaving the ship and retrieving our luggage proved an exercise in frustration and endurance. There was well over 800 people trying to get their bags from the baggage carousel at the same time. Unbelievable! After clearing customs, the number of available stevedores were very limited. Employees from the Port of Miami and stevedores are yelling " move, move, no stopping, move.,...". A scene to remember and experience to say the least! Poor show guys! Obviously the crew needs more training and closer observation by senior managers. I don't expect perfection in an imperfect world but given the cost of the weeks cruise (over $ 4800 for the two of us ), I would expect better! I paid for 7 nights of service and received only six nights of same..Would I sail on "Celebrity" again.... Reflecting on the entire sailing, my answer is a "maybe" but not for a while... My suggestion to others is wait a while until all of the kinks are worked out. Read Less
Sail Date January 2013
Took Reflection out of Miami for a 7 night trip with my 85 year old mother in law in tow. EMBARKATION: Dropped off wife, mother & bags in front of ship and parked in garage across the street (which turned out to be free with handicap ... Read More
Took Reflection out of Miami for a 7 night trip with my 85 year old mother in law in tow. EMBARKATION: Dropped off wife, mother & bags in front of ship and parked in garage across the street (which turned out to be free with handicap info). They had elevators to take us up to ship level but we did have to push mom in her transport chair up & down some ramps to get on board. Everything went smoothly but we had a little confusion about the handicap entrance to the cruise terminal so look for signs or ask. CABIN: Booked 1610, Aqua class and the cabin next door for mom. Did not have doors between rooms (sold out) but loved the fact that the balcony "wall" can be unlocked and folded back so we had one large balcony for our cabins. Sliding doors to balcony have a lock at the top of the door (didn't notice this for a few days so thought I'd point it out). Cabin was quiet and as expected but things are compact. The shower was so small we had to open the shower door to pick up the soap if dropped. Note that although the rooms were close to the aft elevators, the passageway had an automatic sliding door between the elevator area & the cabins so it was very quiet. AQUA CLASS: This is the only way I'll cruise Celebrity from now on and it has nothing to do with the Spa! Aqua class puts you in your own private restaurant for breakfast & dinner. "Blu" had about 25-30 tables but we never had a wait and after a few days the staff knew us well enough we didn't have to tell them how we liked our coffee. This, plus the fact the food was good and you were away from the throngs of folks in main dining, is why it is the only way to go! SHIP: New & nice there wasn't much to not like about the ship. I will say that they kinda messed up the design for the common areas that are on many decks by the aft elevator area. Why would you have the "Library" open to the area below where the band plays? It was bad enough listening to the elevators dinging all the time. They really should have closed off the library, game room and computer areas. I would also like to say that this is the first time ever that my wife has said she couldn't feel the ship moving. The size and new gadgets I guess. It was a very smooth ride in all conditions. We did one specialty restaurant and I was very impressed with "Murano". I had one of the best meals of my life there so I must recommend it even though it's hard to pay an extra $40 each when "Blu" was quite good. I would like to say I wish they didn't have so many places to eat that charge extra. The Lawn Club grill up top looked great but why keep paying extra when there are other good choices. Just open up everything and it would help spread out the passengers. I don't think I ever saw more than 10 people eating at the Lawn Club. Read Less
Sail Date January 2013
My wife and I just returned from the seven day cruise aboard the Reflection to the Eastern Caribbean. First the positives -- almost all of the staff were very nice, especially our stateroom attendant Salvador; Michael, our waiter and ... Read More
My wife and I just returned from the seven day cruise aboard the Reflection to the Eastern Caribbean. First the positives -- almost all of the staff were very nice, especially our stateroom attendant Salvador; Michael, our waiter and Luiza, the matre d' in the main dining room. The ship was very clean and the stateroom spacious. The drink prices are very reasonable, unlike what we've experienced with other cruise lines. I urge you to experience Michael's pub if you like great company and a wide variety of beer. Lastly, the band D'Revelations was very good. Embarkation and disembarkation was fast, easy and the staff courteous. Unfortunately, that's where the good news stops. Stateroom We were urged by a Celebrity representative (not a travel agent) to go with a Concierge room. First, don't waste the money as you get virtually nothing for it -- a few fruits that are readily available from the buffet 24/7; a $10 bottle of champagne; canapes that were the same thing every day -- each person gets a slice of cucumber with a type of cheez whiz, a tiny sliver of cheese with cheese whiz, and a sliver of sometimes identifiable meat with.....cheez whiz. Oh; and use of two bathrobes that never left the closet. What was terrible is that the staterooms on the 12th floor are directly under the Oceanview Cafe. I expressed my concern about this to the agent I booked the trip with, and he assured me that noise would not be an issue. To paraphrase his words, "there is 3 feet of steel and soundproofing above your ceiling. I guarantee that you won't be bothered with noise." Bull hockey. If you're on the 12th floor, you will not sleep after 6am when the kitchen staff starts working. I am a heavy sleeper and was awoken each morning to LOUD crashes of pots, pans, carts rolling, etc. We and our neighbors complained; the guest relation staff finally admitted that they had had several complaints and would ask the kitchen manager to please try to be quiet. That's fairly ridiculous as they have a galley to run and things are going to get banged around. Needless to say, that didn't help. In fairness, Celebrity did give us a $100 onboard credit. I feel this was completely inadequate as the rooms should have been discounted heavily, not sold at a premium. I would not have agreed to the room if it were half that price. I can only surmise that Celebrity reps will not hesitate to lie about noise issues with these rooms. Navigation I must say I have not experienced that much swaying on a vessel since a dive trip I took one time during bad weather and in 6 ft. seas. The Reflection was REALLY rocking from side to side. I heard quite a few people talking about it and saw several instances of people running into each other as they walked. Navigating the buffet was a challenge. I thought it strange because the weather was very good and the sea seemed calm. On the next to the last day, the captain announced that he was going to extend the stabilizers to give a better ride. Are you kidding me? It took him the virtually the whole cruise to figure that out? And sure enough, the ride suddenly was like what you would expect. Completely unacceptable. Outdoors There are very few things for kids or young at heart to do. Fortunately, we didn't have our children with us. There are no water slides, water parks, climbing walls, etc. that you probably have experienced with other liners. There may have been activities but they certainly were not publicized or stressed. There are two small outdoor pools -- one that is good for kids as it is about 3 ft deep. The other small pool is good for adults as it's about 4 ½ feet deep. That's all there is in outdoor pools for 3500 guests. The pools had a posted limit of 35 people each and both almost always had far more than that in each. Our pool at home dwarfs any of the pools on the ship. There is one indoor pool if you want to give up soaking up the rays and being outside. It is also quiet as a mausoleum in there. A huge section of the upper deck is devoted to the Lawn club -- 10 cabanas that were usually empty. You can rent them for $150 on a at sea day or $100 on a port day. There are also a couple of grass areas that would have been nice to be able to get on but they have them roped off. There's a nice lawn court for bocce ball. Unfortunately, since there's very little to do on board, we were never able to get in a game as others beat us to it. They needed a waiting list. Entertainment The music acts ranged from embarrassingly bad (the quartet), to average (Robert Symons, steel pan and Matt&Riley,the acoustic guitar duo), to very good (D'Revelations and the jazz trio). Unfortunately, most of the time the outdoor pool was handled by the quartet and steel drum acts. That is, when they actually played. There was a significant amount of time there was no music at the outdoor pools. There were also very few outdoor activities for the guests -- I know of two volleyball games and one celebrity Olympics but I'm used to belly flop contests, xgames, beauty contests, etc. There was several dance classes and the instructors were very good. The ship production act was pretty standard. The comedian Steve, was pretty good. Even he made several jokes about how old and sedate the cruise guests were. He joked with a couple of 24 year old girls about how they were on the wrong ship if they were looking for young guys. He also joked with an audience member who is a funeral director about the potential for new customers on the ship based on the average age of the people on this particular ship. Food We did not go to any of the extra charge restaurants but I guess we should have. The Oceanview buffet was very average. Nothing at all that stood out. We tried the room service but gave up after a three times and the orders were wrong each time. The Mast Grill was good. Luiza, the matre d' at the Opus was very nice and accommodating. Michael, our waiter for a meal (very unfortunate we didn't discover him early in the cruise) was probably the best that I've seen at any restaurant. Summary I think Celebrity plays to the retired crowd and that's fine but bill it as such. I believe that's why there was little excitement and emphasis on fun outdoor activities; huge areas that were quiet as a mouse. If that's what you're looking for, you've found the perfect ship (as long as you don't book a room on the 12th floor.) Celebrity reps (or at least the one I dealt with) are deceptive when they tell you it's a "fun" cruise with lots of things to do. Unfortunately, you don't get the onboard itinerary until it's too late. However, if you are looking for fun and excitement, outdoor activities, things like dodge ball tourneys, etc. this is definitely not the ship for you. I was bored out of my skull by the end of the trip. I guess one good thing was that I had plenty of time to work out a lot in a nice gym. I am so glad this was not my first cruise. For it had been, I doubt that I would ever go on another one and that would be a shame to miss out on the great time that can be had on a cruise. I'm quite sure I won't ever sail with Celebrity again. I just don't like being lied to when I book accommodations. Read Less
Sail Date January 2013
Sailed on Reflection January 12th out of Miami. We are a gay couple in our early 40's and this was our 3rd sailing on a Solstice class ship (previously we have sailed on the Eclipse and Solstice). Once again, Celebrity met our ... Read More
Sailed on Reflection January 12th out of Miami. We are a gay couple in our early 40's and this was our 3rd sailing on a Solstice class ship (previously we have sailed on the Eclipse and Solstice). Once again, Celebrity met our expectations. This ship is beautiful, service was excellent, and food was great. Our previous sailings were in Aqua Class, but this time we opted for a deluxe veranda cabin. Cabin was exactly the same as our previous Aqua Cabins minus the special shower head, different spa-like amenities, water and sparkling wine (we did not miss any of these extras). Our reason for sailing Aqua in the past was to have access to Blu restaurant but we can honestly say we did not miss it. Food in the main dining room was excellent. I am a vegan and the menu is clearly labelled with appropriate options. Maitre D provided menu for following day each night so I could preview it and if there was not something I liked the chef prepared something special for me. Staff in main buffet were knowledgeable on food ingredients and were able to let me know what was vegan and what was not. Aqua Spa on the Reflection is double the size. We purchased a week pass which cost $199 for the two of us. it's good they doubled the size as on Eclipse and Solstice the spa was often crowded - not so on the Reflection. They only sell a certain number of weekly passes so best to get them on embarkation day in case they sell out. Staff were all very friendly and accommodating. Must say that the captain on this ship was fantastic. He always had a presence around the ship and made daily announcements. He was very personable and you got the impression that he genuinely cared about each and every passengers safety and well being. We like Celebrity because of their strict non-smoking policies. Smoking is restricted to only a few outside areas on the ship. No smoking is allowed on stateroom balconies. Our neighbours were apparently not aware of this and on embarkation day were smoking on their balconies and it was drifting over to ours. We spoke with the assistant housekeeping manager and she dealt with the situation immediately. From then on we had no issues and the manager checked in with us several times during the week to make sure there were no more issues. We did feel more movement on this ship than on previous ships. Very rocky on our first few days. We didn't partake in a lot of the Celebrity life activities but did attend the Captain's presentation on ship navigation which was very interesting and I'd recommend it. Magic show was also very good. Following our week on the Reflection we sailed a quick 2 nights on the Constellation, which was a completely different experience (see my review in the Constellation review section). We love the Solstice class ships and would recommend them highly. They are definitely not "party" ships, but for us a week of rest and relaxation in 'modern luxury' is exactly what we want, and once again Celebrity did not disappoint. Read Less
Sail Date January 2013
This was my 13th cruise overall.....first on Celebrity. 11 prior sailings on Royal Caribbean and 1 on Holland America. I will start off by saying that the average age on this ship was much higher than I expected. And while I have zero ... Read More
This was my 13th cruise overall.....first on Celebrity. 11 prior sailings on Royal Caribbean and 1 on Holland America. I will start off by saying that the average age on this ship was much higher than I expected. And while I have zero issue with that, I do believe some of the negative things on this ship are a result of that demographic. If you are used to say, Royal Caribbean, you will notice this. You will also notice while the ship is beautiful, there's no rock climbing walls, flow rider, water park, etc. It's beautiful, if not a tad boring. The Good........ The Ship Beautiful ship. The layout was pretty easy to navigate. The decor was very nice, and all of the bars and public areas were beautiful. Stateroom We had a concierge class veranda cabin on Deck 9. It was probably the nicest cabin I've had. The bed was very comfortable and the bathroom was a little larger than the similar cabins on RCCL. The balcony was about the same size as previous cruises. Our stateroom attendant was very friendly and had the room made up perfectly all week. Dining Room The dining room is gorgeous, and I have to say the food is definitely a click ahead of RCCL. Great offerings on the menu every night. Our waiter was very good, although not very engaged with anyone. Didn't really talk to anyone at all, other than taking our orders. Thank God for our assistant waiter, who was very outgoing and friendly. The cocktail guy was very hit and miss. He would disappear about halfway through dinner, not to be seen again until the next night. Kind of irritating, especially since most of us had the pre-paid cocktail package. The not so good...... Pools / Hot Tubs - Unlike RCCL, where at least one pool and hot tub is open 24 hours, they ALL closed on this ship at 10:00pm. So much for taking a dip or a soak at 11:00pm. Kind of annoying. Also, the main pool deck, while gorgeous, is a bad use of space. Really hard to get a pool chair. I had better luck on the Oasis, and that carries twice the number of passengers. There are 2 pools, side by side, but one is only like 3 1/2-4 feet deep. Kind of a waste. The indoor pool area was beautiful. Bar service around the pool areas was pretty scarce, too, from what I'm used to. Bar Service - Overall, the bar staff on this ship was not very friendly. There were one or two that were pretty good, but for the most part, they were just not very friendly. Many wouldn't even make eye contact or say a word. WAY friendlier bar staff on RCCL. I'm not sure if it's a result of the prepaid booze packages......you don't sign anything so there's no way to hand out extra tips, unless you carry cash all the time. So I'm not sure of the reason, but it was noticeable by most of our group of 24. Bars/Casino Hours - If you could find a bar (including the casino) that was open past 1:00am, good luck. If it wasn't for our huge group in the Sky Lounge every night, they probably would have been closed by midnight. On a couple of nights, it would be maybe 1:30am in the casino, and when they were ready to close and you were on a slot machine, they would come around and tell you they are closing. Seriously? At 1:00am?? RCCL is typically 3:00-4:00am. Late night food / snacks - The buffet would open from 11:00pm-1:00am each night for just pizza and pasta. There's nothing else open late (unlike RCCL). If you want a little snack anytime after 1:00am, all you can do is call room service. But don't call on the last night of the cruise, because you will not find anything. We called about 1:00am on the last night of the cruise, and we were told there was nothing at all available. But they had breakfast on our disembarkation morning. Made no sense at all. Entertainment - We only went to three shows.....all of them were big disappointments. One night was a singer, and while his voice was incredible, the style of music was pretty much opera. Just not my cup of tea. Then there was a cirque du soleil type show, but when it opened with a Madonna / Lady Gaga mash up, I was less than impressed. The dancers were all out of sync, and the singers were not great. Typically they put the best on the new ships, so I have no idea what happened with this sailing. I realize that the average age was higher, and possibly many of these negatives were due to that fact. But I'm sorry, you also have many others who don't go to bed early and want to hang out and have a good time. We ran into many others over the course of the week who were trying to find an open bar or just anything open to hang out. While we all still had a great time, I would have to say overall, I was a bit let down with some of these negatives. I'm not sure if I would sail Celebrity again. I'm pretty sure it's back to Royal Caribbean for me. Read Less
Sail Date January 2013
Well, it's been over a week since we returned from the January 26 sailing of the Reflection and I wanted to give it some time to collect my thoughts. The Reflection in general is a great ship. Spotless and well appointed. Our ... Read More
Well, it's been over a week since we returned from the January 26 sailing of the Reflection and I wanted to give it some time to collect my thoughts. The Reflection in general is a great ship. Spotless and well appointed. Our stateroom was on med-deck 8. It was a perfect location. While in our stateroom we hardly ever felt any ship movement. We flew to Florida a couple of days early to spend some time in the warmth. We came from a very cold Canada at -27°C to +27°C (that's 80°F). We flew into Fort Lauderdale, rented a car from Alamo and then headed to our Hotel in Miami. I got the JW Marriott Marquis at a fantastic rate it was great. Having the car enabled us to wander around the area as we pleased. We were even able to go to an Olive Garden for lunch one day (there are no more Olive Garden's in Canada, pity.) When we checked out of the hotel and returned the car to the Alamo at the Miami airport there was a free shuttle to the Port of Miami. That was great and we save money. We got to the port to check-in at around 12:00 there were some line ups but nothing that was too long. In short order we were on the ship. We went straight to the Bistro on Five for lunch. Great Crepes. While having our leisurely lunch we heard the announcement at 1:15 that the staterooms were ready. We went to our stateroom and started to unpack. We met our stateroom attendant Philipe who was great and his assistant. I have never felt that way about a stateroom attendant. He was always there when ever we need anything. One day, he left a towel animal on the bed and when we thanked him, telling him that we enjoyed it so much, the following days there was a parade of different towel animals. After the unpacking there was the dreaded muster station drill. I say that not because I don't believe in safety exercises, on the contrary I firmly believe in them but because of the fact that hundreds of passengers are herded into a small area, which inevitably becomes very hot and usually you can't hear anything anyway. (That's the way it was the last time we were on the Equinox in May.) This time it was different though, while still over crowded, we were able to hear and see the video and it was over in short order. We then went up to the Sunset Bar for the sail-away party. Such fun meeting people that I had chatted with over the months on the roll call. After the Sunset Bar we headed down to the MDR for our early seating for supper. Here's where the problems started. We were at a table for two and the waiter came over and did not even introduce himself nor his assistant. He gave us no recommendations and said hardly more than 2 words at a time. The prime rib was excellent, though. On the second night, after my entre was brought to the table, I noticed that there were only two small little pieces of potato and asked for more and the waiter started telling me that it would take a long while to get them and that it was difficult for him. When my wife told him that she didn't like her dish, he went on an on (literally) about how all the orders should be made at one time and this way it was very difficult for him. In fact, he went on for so long that the two ladies at the table next to us, while they didn't like their food either, they told us that they were "afraid" to complain. Frankly, I don't want to hear about it. While I firmly believe that all ship workers should be treated with respect, this person didn't seem to have the customer relation skills needed. Rather than argue with him, I complained to the Assistant Maitre'd and he offered to move us to another table for 2, which he did and we did not regret it for one moment. Our new waiter and assistant, Ben and Annamaria were great. We were introduced and then were told that they would take care of us. And they did for the rest of the cruise. I found the food to be excellent to superb with very tender steak and meat. My wife on the other hand did not like the seafood and it seemed to be frozen and not quite fresh. We ate in one other venue and that was the Oceanview Cafe the evening we came back from San Juan. We both found the food to be sub-standard and would not eat there again. Sea days were quiet and relaxing. I won $100 at the slots in the casino. My wife shopped. We ate and drank. We each had the premium drink packages and found them to be well worth the price. I purchased them a few months in advance when there was an online discount. Every morning there would be cafe lattes from Cafe al Baccio, then there would be another coffee mid-morning, bottled water at some time during the day, another speciality coffee in the afternoon, perhaps with a shot of Bailey's. There would be before dinner drinks, wine during the meal, with cappuccino after the meal and at least two evening drinks at some bar or other. Water would be purchased before bed. We figured that we purchased 10 to 12 drinks (of all sorts) a day. When I did the math, it proved to me that the packages were well worth the money we spent. At one of the bars was where we had another problem. On other Solstace class ships we have loved the Martini Bar. We thought the bartenders were great, friendly and they really knew their flair bartending craft. Here on the Reflection, no dice. On our last evening, we went to the Martini Bar to get a drink, we sat at the bar for 15 minutes while waiting to be served, not even an acknowledgement. The bartenders were too busy throwing ice at each other or serving other guests. Finally, we left and when downstairs to the Passport Bar when we received very good service. So our sea days were quiet and relaxing, and the port days were anything, but. San Juan was our first port of call. We had been there many years before on our honeymoon, so our objective was to wander around, do a little shopping and eat at the "famous" Barrachina. We did it all. The next day in St. Maarten we basically did the same thing. We had also been there before so we took a taxi to Marrigot, (the weather was beautiful) wandered around there for a while, did a little shopping, ate lunch and then came back to the ship. Our third stop was St. Kitts. We had never been there before. What a beautiful island. While sitting on a bench waiting for the DW to come out of a shop in the port area, I met Christian (Trinney) Rameshwar. He was unlike any other tour operators, he was not in our faces. With a rainbow coloured beard, he seemed to be a very laid back gentleman who was offering a tour of the island. When the DW reappeared I asked her if she wanted to do a tour with Trinney and she agreed. We did not regret it. For nearly three and a half hours, he took us on a tour around the entire island. What a trip. It was informative and fun. We even met the police commissioner of St. Kitts. Trinney seems to know everybody. Our day on St. Kitts was the highlight of the cruise. The next two days were sea days and we used them to rest and relax. Unfortunately the last day was cool and rainy. But that was still a lot better than the temperature that we left back home in Ottawa, Canada. Disembarkation, while busy, was very organized and it took us only 45 minutes to get off the ship, retrieve our bags and make it through US customs. We then found a shuttle to take us to the Fort Lauderdale airport. Be careful when hiring a shuttle, we were originally told that they would charge us $20 per person but when we arrived at the airport the driver wanted $30 per person. I told him that our quoted price was $20 and that I would not pay a penny more. Be firm if this happens to you. Our flight home was uneventful. In general, I would rate the Reflection quite high. There are some technical problems with the ship that I would classify as minor and that were corrected immediately. There were also some customer service problems that I would say were caused by lack of training. Once the issues are corrected and training improved, the Reflection will be right up there with the other Solstice class ships and I would not hesitate to take a cruise on her again. Read Less
Sail Date January 2013
The Celebrity Reflection is the 5th and last of the Solstice Class. The first ship of this class, the Solstice, was launched in 2008. Then every year, for the next five years, Celebrity launched a new ship of the same class: The Equinox ... Read More
The Celebrity Reflection is the 5th and last of the Solstice Class. The first ship of this class, the Solstice, was launched in 2008. Then every year, for the next five years, Celebrity launched a new ship of the same class: The Equinox in 2009, the Eclipse in 2010, the Silhouette in 2011 and finally the Reflection in 2012. All of these ships were built at the Meyer Werft Shipyard in Papenburg, Germany, with the same deck plan in cookie cutter fashion. Since we sailed twice on the Solstice in 2010 and once on the Eclipse in 2011, we are very familiar with the Reflection deck plan, but we also noticed the similarities and differences of the interior decorations among these vessels. Having sailed on the Solstice gave us a reference point from which to see the evolution of the interiors of this class of ships. Where the Solstice was ethereal with her multitude of diaphanous draperies, this newest ship is more stark in her clean cut lines and homage to her name. Look for the portrait of the girl kneeling down to see her reflection in a pool of water. Also check out the standing girl with an apple in her hand observing her reflection in an ornate mirror; strewn at her feet are several apple cores! This whimsical picture on Deck 14 is "Apples" by Stoinska. Then in the Grand Foyer there is a seven foot tall rose! No reflection to see here, but rather an incongruous aluminum flower on which to ponder. The Reflection is a stunning ship with a nod to modern luxury. The choice of white, silver, platinum and crystal gives a clear sharp edge to her decorations. EMBARKATION On a Sunday morning, Boca Raton is normally about an hour drive on I-95 to the Port of Miami. Unfortunately, on this morning, there was an accident involving a motorcycle which added an additional 30 minutes to the drive. However, once we were on the Pier, everything went smoothly and we deposited our luggage; we had no tags since this was a last minute booking, but the porter tagged them in a minute. We have priority boarding and registration as Elite Members and were on board in fifteen minutes and we were delighted that the rooms were ready. The welcome on board Buffet was a pleasure -- however, it also was the harbinger for overcooked roast beef. So many things were wonderful: the soups, pastas, salads, desserts, and fruits -- but the roast beef was not well done -- it was over done! However, by the same token, the Carving Station had fabulous leg of lamb with mint jelly; roast pork with crackling and apple sauce; and terrific Baked Honey Ham -- all were done to perfection. SHIP The Solstice is 122,000 tons, but the Reflection is 126,000 tons with a length of 1,063; thus, she is just 30 ft. longer and this makes her the largest ship in the Celebrity fleet. Her beam is 123 feet, with a draft of 27 feet. Her occupancy is 3,046 guests; the ratio of passenger to crew is 2:1, which indicates that service is great aboard. Celebrity has a proud heritage coming from the Greek Chandris Lines. These magnificent ships with the huge "X" on their blue smoke stacks are distinctive in every way. The Captain and most of the officers are of Greek origin and lend a certain Hellenic quality to the atmosphere on board. In our previous reviews of the Solstice class we have already done a deck by deck description of these ships (see our Solstice review at this web site). Overall the ship is decorated in a sleek modern style with ample use of white, silver and chrome. Lounges and public areas are resplendent with stylish Italian arm chairs in a variety of patterns and fabrics including brocade, velvet and leather. The unique top deck features a lawn with a Bocce Court (where passengers may challenge the officers at this Italian sport), along with an unparalleled ocean view. On this deck there is also The Porch, an original casual diner, open for lunch from 11:30am to 3:30pm, where we had one of our best panini, the Italiano, with prosciutto, provolone, arugula, etc., just delicious! CABIN Our stateroom was wheelchair accessible cabin #7139 on Deck 7 starboard side which is spacious and well laid out. When entering on the left is the huge bathroom with safety rails all around. There is a single sink with eight shelves for personal belongings. The commode is tall, but a riser with arms was also added -- very thoughtful. The large 4X4 ft. shower also had a fold down seat, which was alas too low for a wheelchair occupant. The king size bed is quite high and flanked by night stands. Then, there is a very low love seat which converts to a bed. Whoever designs these cabin interiors should be cognizant of the fact that chair, bed, and sofa heights should be approximately the same as the seat on a wheelchair for easy use by the disabled passenger. If they are way too high or too low it makes them useless. A sofa at the right height or comfortable chair in which to sit and read would be welcomed. When entering on the right, there is an alcove for parking the wheel chair. Next, there is a double armoire for hanging clothes. Then, there is a granite desk/vanity with a lighted mirror and a 32" TV, a bureau with six draws, a private safe, and a refrigerator. The walls and the furniture are light oak wood and the carpet is a variation of Burberry plaid (beige, brown and maroon). At the far wall there is a wide glass sliding door to the spacious balcony, on which are two reclining chairs and a table. All this is kept in tip top shape by our steward the formidable I Kadek. There is one picture in the cabin: a portrayal of flames -- red, white and black. We nick named it Dante's Inferno; we found it incongruous and not a pleasant sight. Vincent enjoyed the wide balcony, where he spends much time, especially at night, relaxing and star gazing. He thought that during this cruise in the moonless nights he would enjoy identifying the various stars, planets and constellations; however, he was not very fortunate since the weather conditions have not been optimal for star gazing: he spotted Jupiter, the brightest body in the night skies, only a few times, and once the Ursa Major (the big dipper) and faintly the Polar star, on the way down to St. Maarten. However, on the return leg, when our balcony was facing South-West, Orion was also easily identified. SERVICE & FOOD Service on board under the Hotel Manager Julian Brackenbury is excellent. We also had extra consideration by our cabin steward I Kadek. He was always cheerful and willing to please. Service around the ship was excellent in both the boutiques and the various dining facilities. We had a terrific lunch on The Porch ($5.00 nominal fee) on Deck 15. The open sea air was delightful. They serve soup and terrific sandwiches, desserts and fresh fruits. The service is highly individualized and gracious. The menu is brunch in that waffles, pancakes, etc. are available, along with panini and other sandwiches. This was an excellent experience. Our last Celebrity sailing was in Aqua Class and thus we dined in the Blu Restaurant. In Blu there is a smaller and more health conscious menu served in a quiet intimate restaurant. The portions are precisely measured for lighter meals -- no weight gain here! In the opus dining room portions are huge and so is the menu. On the left are the Always Available: shrimp cocktail,escargot, chicken breast, steak and Caesar's salad etc. On the right are each night's specials -- all the usual suspects: steak, lobster, lamb chops, pork chops, chicken, turkey, quail, etc., etc.... The cuisine is diverse and well prepared. The portions, however, tend to be too huge to manage. The plates themselves are all over sized and heavy. They look more like family platters than individual plates. For example, the brazed beef ribs in Barolo wine had easily four portions on the plate. It was utterly delicious, but way too much. Even breakfast utilized 14 inch plates that were so heavy to lift that we felt sorry for the waiters. Every night we dined in the Opus Restaurant where the Assistant Maitre D' Andrei Sagi assigned us a nice table for two at the early seating. We anticipated the arrival of the bread basket each evening, because it always held fresh crispy bread sticks among sliced French bread and unique artisan breads (olive, cranberry, rye, etc.). Desserts were terrific and included the following: creme brulee, chocolate souffle, apple and key lime pies, brownies and New York Cheese Cake, among many other delights. Our waiter Nely and his assistant Neven, along with Elody, a beautiful French waitress, who served us a few nights, always made our dinnertime pleasurable. During sea days we also had lunch in the Opus Restaurant; this is a spectacular two deck dining room with its soaring columns and pillars which add majesty to the elegance of the room. ENTERTAINMENT Cruise Director Paul Baya is well-prepared for the job -- he is at home on the stage, not only introducing the artists and the shows, but also singing as a professional: His voice was magnificent in a duet performance with Celebrity singer Marita of "The Prayer", reminiscent of the Andrea Bocelli/Celine Dion's rendition. We enjoyed the show "Momentum" where the performance of the Celebrity Singers and Dancers was spectacular, especially the aerial acrobatics. The ship provides all the usual activities such as the fitness workouts, dancing lessons, trivia, wine tasting, interactive Deck Parties, Ping Pong, Lawn Bocce games (available only on Solstice class ships) and many other activities for every passenger. There is fun for all or, if you prefer, just sit in the best comfortable chairs and chaise lounges at sea located on the Promenade. PORTS OF CALL Day 1. Miami, FL USA Depart 4:30pm Day 2. At Sea Day 3. San Juan, Puerto Rico Arrive 4:00pm Depart 11:00pm Day 4. Philipsburg, St. Maarten Arrive 10:00am Depart 7:00pm Day 5. Basseterre, St. Kitts Arrive 8:00am Depart 5:00pm Day 6. At Sea Day 7. At Sea Day 8. Miami, FL USA Arrive 7:00am DEBARKATION This was a simple and easy process. The night before we placed our large luggage in the corridor. In the morning at 7:00 we had breakfast in the Dining Room, then went back to the cabin for our hand luggage and proceeded to the Bistro on Five, where we met ship stewards who assisted us to baggage claim. Here we got a porter who helped us find our luggage and guided us through customs and passport check. Then the porter took us to the passenger pick up area, where we waited for the van driven by our son Enzo. All very quick and painless -- we were home in Boca Raton by 10:30am. CONCLUSION This was our 99th cruise and another good one, since we have never had a bad one yet. However, it was not as good as the other cruises we had on the Celebrity ships. We always had fantastic cruises on Celebrity, thus our expectation for this one was also high. Although this was a good cruise, it did not meet our expectation. We usually book on board future cruises, but not this time, since lately we had to cancel some cruises due to Mary's health problems. For now we don't know when we'll make our 100th cruise. We hope it will be soon. Happy Cruising! Read Less
Sail Date January 2013
THE GOOD 1)Embarkation and Disembarkation is a breeze. We were dropped off as we live in South Florida. 2)The Concierge Class veranda room amenities was awesome (Champagne was tasty) 3)I thought the food was better than equivalent ... Read More
THE GOOD 1)Embarkation and Disembarkation is a breeze. We were dropped off as we live in South Florida. 2)The Concierge Class veranda room amenities was awesome (Champagne was tasty) 3)I thought the food was better than equivalent ships, but my daughter didn't like the food at all. 4)Shows were excellent, aerialists were a big surprise 5)Comedy shows were good (one comic was excellent, the other not so much). Love seperate comedy clubs 6)Most of the staff were helpful 7) Definitely no annoying announcements (although it appeared they could not find a woman after being in Coco cay for the day). How did that happen. They announced her name as Phelps. My daughter said she's probably swimming home. :) 8) love the 90 minute free internet for Elites. 9) Loved the flat screen interactive TV and the free On Demand movies. Reception excellent 10) beach towels in room and pool towels on chair and/or towel stand. No requirement to check out a towel. Very nice feature. THE BAD 1)Given sea pass cards with a 50% sticker on it which we didn't notice right away. When we went to guest services to ask what that was, the representative asked a couple of questions then got hostile with us and ripped it off in a nasty way and said that it was mistake. Honestly all we did was ask nicely. 2)Spotty service whether or not you received your Celebrity Today Activity sheet. One day we received it in the morning, understandable as we had an itinerary change. But the next night did not receive one at all, although some cabins had them, then for disembarkation day we received one talking about how Miami is famous for Hurricane Andrew, Everglades and (prepare yourself) Elian Gonzalez. (really????) Being from south Florida, I clearly hope they can find our beautiful city holds more class than that. 3)Activities staff was changing up the trivia topics at his whim 4) Not enough free cafe (snack/coffee) places on board. Always had to go up to deck 14 for any free food. 5) Elite event held in dark lounge. hor d'ourves (goose liver), but waiters were so busy walking around with those trays, no staff to serve drinks. One had to go up to bar to get drinks. 6) Announced some issues with berth reservation in Nassau. How the heck does that happen and they waited until we were one hour from Miami to announce the issue. Had they told us ahead, private excursions could have been canceled. 7) Although the comedy club was larger than say the Oasis class, there were no reservations and the 10 o'clock show was standing room only. (seat savers were not monitored) and it sometimes got ugly between guests. Possibly on longer cruises, they will have the comic back every night. They should consider reservations though. They also played the most annoying 2 minute music clip as people were entering the theater which played over and over until people were going out of their minds and were trying to intervene to turn it off (it was really that annoying). I think it would have helped immensely if an activity staff was in the theater from say 9:30 pm. No one showed up until right at 10 pm to introduce the comic. 8) Felt whatever food is served in MDR should be also served in buffet but this wasn't the case. 9) Credits and debits on account too far too long to post and did not receive a paper bill on the last day. Regardless of what you think your bill is, it is always best to make sure you have a zero balance before leaving the ship. I checked the interactive TV again but I like that most ships give you a paper copy. 10) If you wish to pay cash for gratuities you must go to guest services before noon on the second day and opt out of being charged automatically and sign your name in a book. Had you not known or read this, you are charged automatically and wouldn't know since they don't give you a paper bill. Along those lines, when we went to drop off tip for MDR waiter, the last day he was reassigned to another resturant. (dumb) Read Less
Sail Date December 2012
This was my second cruise with Celebrity and it was much more enjoyable than the first one on Celebrity Eclipse. Let me get the negatives out first and be done with them since there are only two in my book. This ship doesn't have a ... Read More
This was my second cruise with Celebrity and it was much more enjoyable than the first one on Celebrity Eclipse. Let me get the negatives out first and be done with them since there are only two in my book. This ship doesn't have a Teletron to watch movies out doors. I really enjoyed this feature on Princess. Also, the alcoves on the lawn must be rented out at a steep price. They were mostly empty the whole cruise. I think this is kind of self fish. If anything a $5-10 would be reasonable, but not $100-150. This is ridiculous! We departed from Miami. Boarding was quick and lines were not ridiculously long as I have experienced with other cruise lines. We were on the ship within 30 minutes after arriving on port. We didn't waste any time to start enjoying the cruise. My husband got the alcoholic drink package so he went straight for the bar; he was best friends with the bar tenders in no time. I got the non-alcoholic drink package and went straight for a caramel macchiato....umm. We both didn't have to get the alcohol drink package which I was glad since I'm not a big drinker. On other cruise lines everyone over 21 has to get the alcohol drink package if one person gets it in their state room. I enjoy the coffees, teas and juices instead. We will definitely go back on Celebrity because of this. My big drinking night was with the young couple we sat with at the dinner table. We tried loaded Coronas in the Sky Lounge.....Had a blast!! One thing to note, Reflection used the space of what was the disco (Q-sar) and turned in into a conference room. So the only place to dance is the Sky Lounge or the deck. One big plus I also give Celebrity Cruises is the roomy stalls in the public restrooms. This may seem petty, but some of us really appreciate having room to open the door without backing up against the toilet. On this particular ship, the restrooms are equipped with buttons that will automatically open the rest rooms doors. I think this is also a very cool feature. I also noticed that the stateroom shower was roomier than previous ships I have been on. Always a plus. The stateroom was decent. Flat screen TV with many inter active options, you can even see some of your pictures on the stateroom TV before purchasing them. The ship's public areas were not extremely crowded as many other cruise ships are. This gave us the opportunity to use some of the amenities such as the hammocks, whirlpools and swimming pool without feeling like we were in a can of sardines. The Game room have inter active game tables which we also had the opportunity to enjoy. The library has a big selection of books. I started reading one, but didn't finish it due to all the other stuff going on that I wanted to do. Our dinning experience was a lot better than we had on the Eclipse. I read a review were they complained about a 2 hr wait time on the eclipse. This was pretty accurate. Our experience on Reflection was totally different. The food came out fast or within a decent wait time, our wait staff was fabulous and the food was just as good too. Just one exception on the food....I was looking forward to the lobster night and after so much anticipation I did not get to enjoy my lobster tail due to over cooking which made it tough and dry. The rib eye dinner was the highlight of my dinners. It was tender and juicy and so was the T-bone steak on a different night. The Ocean view buffet was delicious. They have a good variety and the food was good. I noticed that the eggs Benedict were better on the Eclipse however. This is my favorite breakfast food so I know what a good egg Benedict taste like. Over all the cruise was great. The ship is only about months old so the staff is still learning, but they really provided great service. Celebrity will hopefully improve some of the things they can improve. You can always count on this cruise line to go out their way to please their customers. I have seen it with my own eyes. Read Less
Sail Date December 2012
We have done quite a few cruises on various lines, this was certainly the "newest" ship we have been on. We flew from Austin-DFW-Miami at dark thirty, arriving Miami just before noon, a quick taxi ride to the ship. On the ship ... Read More
We have done quite a few cruises on various lines, this was certainly the "newest" ship we have been on. We flew from Austin-DFW-Miami at dark thirty, arriving Miami just before noon, a quick taxi ride to the ship. On the ship in 10 minutes. Easy. We booked an outside cabin on deck 3 since it was a short cruise. It was convenient to dining, music, entertainment, etc. Very nice room, seemed bigger, so did the L-shape bathroom with glass shower doors- even the shower seemed bigger! The ship is just gorgeous. Lots of dining options, shopping, nice casino, plenty of places to get away from the crowds if you wanted. A lot of Travel Agents on board. We ate in the Opus, main dining room twice and in the Tuscan steakhouse on embarkation day. The meals were good in all locations, there were always good options and we tried several main courses each night and were never disappointed. The lido deck has a lot more stations, quite a bit of variety, but I missed the Eggs Benedict station in the morning and there are no longer trays. No trays makes it a balancing act with salad, main dish, desert, drinks, etc. The bars around the ship are varied in decor and crowd. The Martini bar was very cool, literally, with frost on the counters. It always had a crowd. There was live music at several of the venues rotation around the ship. Enjoyed Elite drinks nightly at the club on deck 14 from 5-7pm. Service at food venues was good. Our cabin service was a bit odd. We never had ice, never received the end of cruise bill but always got extra towels or pillows if asked. I see 3 charges on my credit card at home, $.64, $19.00 and other amount-?????? Entertainment- fairly standard, Main Theatre- dancers and singers, comedian, guitarist, string quartet, pop band, we enjoyed a variety of entertainment. Port & Shore Excursions- haha; told the first night out there was an issue with no berth for our port of Nassau, Bahamas, so we steamed around all day. We never got the full story on that one. Told we would enter 6pm-12pm, but weather on the way in prevented that, so only stop was the next day in CocoCay. Disembarkation- piece of cake; breakfast, off at 8:10am, no lines, no confusion Beautiful ship, lots of variety; definitely go on this class again. I did not tender off the ship in CocoCay; so basically a cruise to nowhere. Short but very enjoyable. Would we do it again, you bet !! Read Less
Sail Date December 2012
This was my second cruise with Celebrity and it was much more enjoyable than the first one on Celebrity Eclipse. Let me get the negatives out first and be done with them since there are only two in my book. This ship doesn't have a ... Read More
This was my second cruise with Celebrity and it was much more enjoyable than the first one on Celebrity Eclipse. Let me get the negatives out first and be done with them since there are only two in my book. This ship doesn't have a Teletron to watch movies out doors. I really enjoyed this feature on the Caribbean Princess. Also, the alcoves on the lawn must be rented out at a steap price. They were mostly empty the whole cruise. I think this is kind of self fish that they rent them out between $100-150 for the day I believe. This is rediculous! We departed from Miami. Boarding was quick and lines were not rediculously long as I have experienced with other cruise lines. We were on the ship within 30 minutes after arriving on port. We didn't waste any time to start enjoying the cruise. My husband got the alcoholic drink package so he went straight for the bar; he was best friends with the bar tenders in no time. I got the non-alcoholic drink package and went straight for a caramel machiato....ummm. We both didn't have to get the alcohol drink package which I was glad since I'm not a big drinker. On other cruise lines everyone over 21 has to get the alcohol drink package if one person gets it in their state room. I enjoy the coffees, teas and juices instead. We will definataly go back on Celebrity because of this. My big drinking night was with the young couple we sat with at the dinner table. We tried loaded Coronas in the Sky Lounge.....Had a blast!! One thing to note, Reflection used the space of what was the disco (Q-sar) and turned in into a conference room. So the only place to dance is the Sky Lounge or the deck...lol One big plus I also give Celebrity Cruises is the roomy stalls in the public restrooms. This may seem petty, but some of us really appreciate having room to open the door without backing up against the toilet. On this particular ship, the restrooms are equipped with buttons that will automatically open the rest rooms doors. I think this is also a very cool feature. I also noticed that the stateroom shower was roomier than previous ships I have been on. Always a plus. The stateroom was decent. Flat screen TV with many inter active options, you can even see some of your pictures on the stateroom TV before purchasing them. The ship's public areas were not extremely crowded as many other cruise ships are. This gave us the opportunity to use some of the amenities such as the hammocks, whirlpools and swimming pool without feeling like we were in a can of sardines. The Game room have inter active game tables which we also had the opportunity to enjoy. The library has a big selection of books. I started reading one, but didn't finish it due to all the other stuff going on that I wanted to do. Our dinning experience was a lot better than we had on the Eclipse. I read a rewiew were they complained about a 2 hr wait time on the eclipse. This was pretty accurate. Our experience on Reflection was totally different. The food came out fast or within a decent wait time, our wait staff was fabulous and the food was just as good too. Just one exeption on the food....I was looking forward to the lobster night and after so much anticipation I did not get to enjoy my lobster tail due to over cooking which made it tough and dry. The rib eye dinner was the highlight of my dinners. It was tender and juicy and so was the T-bone steak on a different night. The Ocean view buffet was delicious. They have a good variety and the food was good. I noticed that the eggs benedicts were better on the Eclipse however. This is my favorite breakfast food so I know what a good egg benedict taste like. Over all the cruise was great. The ship was only about 2 months old so the staff is still learning, but they really provided great service. Celebrity will hopefully improve some of the things they can improve. You can always count on this cruise line to go out their way to please their customers. I have seen it with my own eyes. For example, a guest wanted Pistachio ice cream, which was not a choice at the ice cream palor, but they looked in their freezer and found it. The guest was extremely happy and satisfied.   Read Less
Sail Date December 2012
Excited to share our fabulous time on Reflection. We disembarked yesterday in Miami, from a 7 night cruise to Puerto Rico, St. Maartens and St. Thomas. We flew to Mimi 2 days early and stayed at the Hampton Inn on Brickell, because it was ... Read More
Excited to share our fabulous time on Reflection. We disembarked yesterday in Miami, from a 7 night cruise to Puerto Rico, St. Maartens and St. Thomas. We flew to Mimi 2 days early and stayed at the Hampton Inn on Brickell, because it was the number one hotel on trip advisor. It was a great choice and location with terrific service and free breakfast. I have been stopping myself from tearing up, as I miss the cruise already. This was our 5th cruise. We have enjoyed all of our cruises on various cruise lines. Celebrity will be our line of choice from here on in. The Reflection is a new, modern and stylish ship. The art, decor and spaciousness was truly wonderful. Our room was in Concierge Class and was very nice and comfortable for my husband, our 14 year old son and myself. There were many quiet places to read, and nap all over the ship. The big draw was the pool, but we live in California and get enough sunshine:) We purchased the premium drinks packages. This was a good choice for us as we got more than our monies worth, using around $88 each per day. We also pre-booked all of the specialty restaurants. Because we packed lighter than our usual overpacked bags (3 suitcases each weighing only 32 lbs each), we used the laundry service daily. It was an expense that we budgeted for. I still rinsed out a few things in the shower with Suave Ocean that I use for Shampoo/Shower Gel/Laundry Detergent. They dried quickly in the hot sun on the balcony, after being rung out and rolled in the beach/pool towels they provide in the room daily. The service was outstanding and the staff was so helpful and pleasant in all departments and areas. Our favorite was the Martini Bar. To tell you the truth, this was the first time we had ever hung out in a bar. Dawa, Gandi and Roland are so much fun, and very skilled bartenders. We looked forward to going there after dinner and watch them do their "flair bartending". They were very good to us and I hope you get a chance to meet them. Stoli Elite is included in the premium package and my husband enjoyed his high end martinis. I like all of the adventuresome ones, especially the 20 year martini. The prices were $10-$12 each, so all fit into the drinks pkg. The only one that did not was a Russian one that was $25 and I think it is called Imperial (its the one with the painted bottle for those in the know), not to be confused with Imperia which they also had. The clientele on the ship was everything from the stroller set, to those needing oxygen. Some nights we chatted and laughed with some in their 20s and others with a funny man from Brooklyn who was 70. The diversity was such fun. This was a well dressed, tasteful crowd. No one was intoxicated or too loud. Formal night was men in suits and ties and a variety of dresses. There were maybe a total of 5 in the tuxedo/ballgown type attire. All of the food was fresh and had a nice presentation. The buffet provided an unexpected variety of all types of food. There is literally something for everybody. I did not notice the usual greedy buffet type of people that I have seen on other ships. Everyone was polite and restrained. We enjoyed the specialty restaurants very much. Our favourites were Murano and Tuscan Grill. The Bistro on 5 crepes were delicious and the paninis on The Porch were both worth the $5 charge. The Lawn Club was interesting and their flatbread pizzas are delicious. Our only bad experience and the one that took us by surprise was Qsine. Food is presented in an arsty and funky way and you order off of an iPad from around 20 options. It sounded fun, but it was the most confusing thing ever. We were each given an iPad to click on our choices. Ok, easy enough. Then the waiter came and said he could only take the order off of one iPad per table, so we had to start again. I took my husbands "order" and added it to mine, which was a bit of work. It is not geared for 2 people, rather better suited to large groups. One person is supposed to go around the table and log in the order of each person. Everyone else just has an iPad to browse the menu. We were told to pick out 3 things to share. We eat different things because I am a vegetarian and my husband is not. So we were told to pick out 2 things each. We were given small pieces of food, rolled into balls with some placed on lollipop sticks that were placed in special holders. It was all cute, but nothing more than appetizers. I thought it was just what we ordered, but upon looking around, I noticed everyone just had different variations of small plates. Unfortunately the food was mostly deep fried and very rich. The fish and chips had bones in the fish. The crunchi munchies were different kinds of french fries and some dehydrated vegetable chips that we had already tried over at the Martini bar. I had sushi that was rolled in crushed Doritos, which tasted like the sushi in the buffet. My husband had sliders and said they were alright. From start to finish we were there probably 30 mins as I really wanted to leave. It was not worth the $60 up charge for the both of us, so lesson learned. The other bars were really nice too. The Molecular Bar featured drinks created by Junior Merino, an award winning mixologist. I had a Coming Up Roses drink that literally had crushed rose petals in it. The DragonFLy had liquid nitrogen sprayed on top and looked like a lava flow. Very entertaining. Michaels Club was always closed due to private parties, but we dont drink beer so never tried it. The menu was impressive though, with beers from all over the world. We enjoyed the entertainment and the lectures on the ship. The one from the Captain kept us mesmerized as to the immense ability of the ship and the very large responsibility of the 70 person crew in charge of keeping the ship afloat. We went on the tour of the 3 islands and found it very informative as we had never been to any of these places. My son enjoyed the teen program but he is the quiet sort and does not usually say much about anything. Even though we wont be crusing for another year, this has given us memories for a lifetime. It was a joy to sail on the Reflection. Read Less
Sail Date December 2012
My wife and I were on board Celebrity Reflection Dec 8 - 15, 2012. It's a beautiful ship with lots of entertainment and things to do. It's very high tech with smart TV's in the cabins, however there seems to be a few ... Read More
My wife and I were on board Celebrity Reflection Dec 8 - 15, 2012. It's a beautiful ship with lots of entertainment and things to do. It's very high tech with smart TV's in the cabins, however there seems to be a few bugs that need to ironed out. Ours didn't always work and often stalled. We didn't like the service in the main dining room. We're use to the attention you get on HAL were waiters pull out chairs for guests, place napkins on your lap and are quick to do just about anything to make you feel welcome. This never happened on Reflection. The food in the dining room was great but there was no WOW factor. It seemed pretty average for a cruise ship. Considering what we paid, we expected it to be better. The breakfast and lunch buffet seemed very unorganized. There were no lines, just a lot of guests roaming around bumping into one another. We were surprised that the selection never changed. It's the same everyday:( We like trying different foods and missed that about HAL. Read Less
Sail Date December 2012
Sailed on December 8 on the new Celebrity Reflection. Not quite knowing what to expect we were mildly disappointed. Being new we thought there might be something special regarding the ship. We felt there was not. Clean, nice and not ... Read More
Sailed on December 8 on the new Celebrity Reflection. Not quite knowing what to expect we were mildly disappointed. Being new we thought there might be something special regarding the ship. We felt there was not. Clean, nice and not very much fun was our opinion. The crew was courteous but no more so than on RCCL or Holland America. The cabins were actually smaller than I had thought they would be and the balcony - we were in a concierge class cabin - was quite small. Though the balcony furniture was better than most other ships on which we have sailed. With concierge class you do get flowers in the cabin until the last couple of days of the trip. A bottle of sparkling wine in your cabin at the embarcation and a better quality soaps/shampoos etc. We also received canapes in the afternoon if you were in your cabin. If you were not in your cabin then nothing was left. Frankly, the quality of the canapes left a great deal to be desired so it was not a big loss. We did receive a very nice tote bag but, the value of a concierge class cabin is very questionable in our opinion. This was the Christmas season and we expected to see a lot of lights and lots of Christmas music. There was quite a bit of decorations but they were all muted, almost dull. During the 7 days of sailing we did not hear one Christmas carol. There were a couple of very nice Broadway class productions in the main theater but the rest of the evenings were somewhat amateurish. The biggest disappointment was the lack of entertainment in the main bars on the ship. Many bars are large and quite nice and exceptionally boring. A recent trip on the NCL Epic was terrific because the entertainment was exceptional everywhere on the ship. Not so on the Celebrity Reflection. We did eat at four of the specialty restaurants and they were generally pretty good. We liked the Tuscan Grill the best and it was the least expensive at $30. The Qsine experience is just that, an experience but, at $40, we were not sure it was worth it. The Bistro on 5 is a pretty good deal at $5 a head for terrific crepes and salads and it was usually not too busy. We did a lunch at Murano and at $25 each for the lunch it was not worth it. Only two or three entrees offered and people were seated wearing shorts and flip flops. Not a classy dining experience. Evidently, one of the iconic offerings by Celebrity is the real grass on the top deck. It is just there and not too much was ever going on when we walked by and located on the grass area the cabana style alcoves at $125 a day rental while at sea are a joke. You can not even watch the water from the alcoves. Windy and hot are about the best thing I can say about them. This review must sound more critical than I intend it to be. No doubt Celebrity has a nice product. It just seems like it is for the older crowd - and I mean really old - as there is just not too much going on. They did have two enrichment programs and Cathy Ace - an author - was terrific while the other "lecturer" talked/sang about Cole Porter. Her stories were good but her singing of many of the Cole Porter songs not so much. But, the disappointment with Celebrity is that they had only two enrichment programs! We were at sea for four days. Not to much going on and not to much to do while at sea. Easy to fix but, none of the cruise lines, except Cunard, seems interested. The best about Celebrity is that they limit ship announcements. No loud calls to bingo or to the really nice (not) art auctions. We also felt like they were not attempting to sell us something all the time. Take note NCL, RCCL and Carnival. And, this is basically a non smoking ship. There are a couple of places on the upper decks that smokers can go but no smoke in the casino, balcony or cabins. Hooray! Disembarcation was pretty bad. Took way too long and the area that the luggage finally arrived was much too small and congested. The line to go through customs was terrible. All in all, a bad experience and a bad way to end the cruise. Read Less
Sail Date December 2012
In comparison to the elaborate Celebrity Eclipse, the Reflection is a straightforward cruise ship designed to accommodate more guests. The extra deck built into the Reflection for more guest staterooms was mostly apparent in the elevators ... Read More
In comparison to the elaborate Celebrity Eclipse, the Reflection is a straightforward cruise ship designed to accommodate more guests. The extra deck built into the Reflection for more guest staterooms was mostly apparent in the elevators which were always filled at maximum capacity and never worked well for those waiting up to five minutes for availability. This created a huge inconvenience for guests using mobility devices. The one improvement I really like on the Reflection is the Hideaway which replaced the Earth Room. This area was inviting and cozy. Unfortunately, there are many areas of the ship that disappointed me. The conversion of the Quasar dance club to a conference room is baffling considering that the conference room was closed most of the time, and the reason Quasar was removed was due to lack of use. I liked Quasar. One of the best features of the Eclipse is the Sky Lounge which is beautiful in the daylight sun and gorgeous in the nighttime stars. This exclusivity is gone on the Reflection. The Sky Lounge was reduced to one corner of the forward ship in order to add one large guest suite, the one with the fancy shower. I wonder why Celebrity Cruises did not consider converting the Relaxation Room into two suites, instead of one half of the Sky Lounge. The Sky Lounge on Reflection was rarely visited on my sailing and used mostly for art auctions. The Art Studio on the Reflection is not as unique and stimulating as the Hot Glass Show on the Eclipse. Deck 15 is restrictive and confusing. Guests do not know where they are welcome to go. The Alcoves are unattractive, ridiculous, and they deprive the beautiful lawn of the attention it deserves. The unusual cabanas of the Alcoves overpower every other feature on this deck, including the Sunset Bar which seems lost in the back somewhere. The restaurants, bars and lounges of the Reflection are very similar to the other Celebrity Solstice ships. The Tuscan Grill changed menus and decor, which was not as appealing to me as the original. I hope Celebrity Cruises will consider restoring the original menu and decor. I love the new decor of the Martini bar, including the interesting chairs and shiny foil drapes. I also love the Reflection Theatre which is beautiful. The ceiling reminds me of a painted, Asian cocktail umbrella. Service: There were problems with the quality of food in Opus. One night, I received raw chicken. Another night, the steak was presented medium rare instead of medium well, even though the waiter wrote the order correctly. We also received a few dishes that were cold. I was never upset about the problems. The service staff was very quick to respond and resolve our problems. They worked hard and maintained professionalism at all times, even though they appeared exhausted most of the time. The hotel staff was extraordinary. Ma Annie and Rogai called me by name on the first day and spoke to me throughout the cruise. They treated me like family. In the Aqua Spa, I wasn't comfortable with the attempts of staff to sell me cosmetic products and additional treatments. I had a facial and a manicure, both of which were excellent. I did not want to hear that I should fix my puffy eyes and brown spots. It's like being told, "Thank you, but you're still ugly". Stateroom: Concierge Class #1634 was spectacular and awesome. The veranda was in the perfect location, blocking all of the wind. The only item which should be noted if you're interested in this room is that there is a camera mounted on the top edge of the veranda which looks down the starboard side of the ship. Most of what one does on the veranda can be seen on this camera. The stateroom is quiet and located close to the elevators, but out of public view. No walk down the stateroom corridors is required to access this room.Entertainment: I loved Adam Trent, the comedian and illusionist. He's also very cute. I was honored to be a small part of his 'Up Close and Personal' show. He made my wedding band disappear and reappear. I wasn't sure I'd like the Celebrity Life Activities, but they were actually a lot of fun. I really liked the game shows and the 1980's dance party. One game in particular was called Liar Liar, and I laughed so hard I cried. The Theatre shows were a mix of typical cruise ship acts with remarkably talented contortionists and dancers that would wow even Cirque Du Soleil. Haley Rose Viloria left me speechless. Unfortunately, I missed the comedian Troy and the singer Rory Bolton. The cruise director, Paul, was okay. I did not have much contact with Paul. I'm somewhat biased on cruise directors. In my opinion, no one can do a better job than cruise director Mike Gibbons. Embarkment and Disembarkment: Getting on and off the ship was easy and fast. There were problems with luggage at the Port of Miami, both arriving and departing. When I arrived my luggage was left on the curbside for over an hour, even though I tipped the porter. I stood by and watched until my luggage was secured and taken away. When I departed the ship I waited an hour to receive my luggage, and I heard a lot of unhappy people complaining about their missing luggage. Read Less
Sail Date December 2012
I booked a cruise on the Celebrity Silhouette in December of 2011 for a 7 night Western Caribbean cruise for December/12. As soon as the cruise was booked, I then booked the accommodations(3 full days in advance of the cruise),a car rental ... Read More
I booked a cruise on the Celebrity Silhouette in December of 2011 for a 7 night Western Caribbean cruise for December/12. As soon as the cruise was booked, I then booked the accommodations(3 full days in advance of the cruise),a car rental and airfare in Fort Lauderdale due to the ship being scheduled to depart out of Port Everglades. A little more than three months after booking, I received an email from the travel agent advising that my cruise had been cancelled due to a charter. The travel agent, who was representing Celebrity, advised that I had three options. Option 1 Cancel the cruise with Celebrity Option 2 Select from 4 cruises that were departing on January Option 3 Sail on the new ship Celebrity Reflection. Being that the airfare was booked on points and there were no more available flights out of either Fort Lauderdale or Miami and our points were non refundable, I did not really have a choice. Hindsight being 20/20,I should have cancelled with Celebrity and sailed on the Ruby Princess that was sailing out of Port Everglades the same day that the Silhouette was scheduled to depart. To be fair to Celebrity, the Reflection is a beautiful ship both inside and out. The room that I had booked on the Silhouette was also granted to me and was even bigger that the same room that I had when I sailed on the Solstice in 2010. I need to point this out for anyone who is planning to sail with Celebrity or any other cruise line for that matter. DO NOT book your shore excursions until you are on the ship! I had booked mine two month prior to boarding the ship. The two excursions I booked were for Puerto Rico (I had never been to) and St Maarten (also had never been to). Upon entering into my stateroom for the first time, there was an envelope with the shore excursion tickets as promised and a ticket stub showing the purchase of the two and also the departing times. Where my first problem began was when I opened up the envelope. The St Maarten tickets were there but there were no signs of Puerto Rico. I advised my stateroom attendant about the missing tickets and was advised not to worry that he would look after it. It was not until we were on the first day at sea (the day before Puerto Rico) that there was an announcement that our expected time of arrival in Puerto Rico was at 5:00pm.We actually arrived at 4:00pm. My shore excursion receipt showed that the excursion was scheduled to leave at 3:00pm. Up until I left from home (five days before the Puerto Rico excursion), there was never any notice that there was a change in the arrival time in Puerto Rico ... even on the trip summary that I printed out. The trip summary still showed the Puerto Rico excursion departing at 3:00pm. It was for this port that I decided to stay with the Celebrity cruise instead of going to the Ruby Princess. Upon checking our stateroom TV for our up to date credits, I noticed that instead of issuing a credit to my credit card that I paid with a few months earlier, Celebrity had deposited the money into our on board account (I was not impressed). I went down to the front desk of the ship and advised that there was no way that they were going to force me to spend any extra money on the ship ... especially money that was not theirs to begin with.After about 20 minutes and about two different managers I finally had the money taken off the shipboard account and refunded to me in cash. The other negative thing that occurred was over a simple piece of fruit in the Opus Dining Room at our dinner service. On any other cruise I have been on, including the Celebrity Solstice in 2010, I have always enjoyed having papaya either before or after a dinner service. You would think that because papaya grows in the Caribbean, there would be a problem getting papaya.After all this is a tropical cruise and papaya is a tropical fruit. Try telling that to the Executive Chef that was on board the December 15th Eastern Caribbean Cruise. The first might was not a problem and our waiter (Michael) which is probably the best waiter I have had on any cruise ship was able to deliver each night ... even after the Executive Chef denied serving it. It turns out that this Executive Chef had it in his mind that we were insulting his menu when in fact we were complimenting his menu with the papaya. This chef had no idea what customer service is supposed to be like on a cruise ship. People pay big money to travel on cruise ships and expect to have good service.It is not that I was asking for the Moon ... just a simple piece of fruit. This is the first cruise where I have ever had a meeting with the waiter, Maitre D, Restaurant Manager & Executive Chef. I was given a formal apology for the actions of the executive chef and was assured that he would be disciplined. I quickly stated that I have no issue with the chef and I do not want there to be any bad feelings or further discipline. Upon concluding this unscheduled meeting, we all shook hands. The only thing that I can point out is that the chef is the only one that did not look me in the eye when it came to shaking my hand. That goes to show the arrogance of this chef as he has no concept of personal relations. Ironically we had room service deliver breakfast to us every morning so that we could enjoy in on our balcony on the top passenger deck and at the back of the ship. Although not on the menu, we had generous portions of papaya served to us every morning without any issues. As a positive foot note,the net result of this experience from this unscheduled meeting was a very large fruit platter that was in our room upon returning from the night. We received a daily delivery of fruit for being in a concierge class stateroom, but this plate was huge and as we later found out was courtesy of the restaurant manager. Although we had these minor mishaps, this was a very enjoyable cruise except for missing out on Puerto Rico. The very positive that can be said about the entertainment in the theater, these were by far the best singers and entertainers that we have had on any cruise that we have had. The only other Problem that I had with Celebrity was to compensate me for the transportation from Fort Lauderdale to the Miami Cruise Terminal. I did finally get through to Dana who was working on the front desk to help out with a taxi ride from the hotel of the last night in Miami to the Fort Lauderdale Airport. After many times of advising that Celebrity does not cover additional costs for transportation, she finally broke down and gave us $ 70.00 for the taxi ride. It ended up costing $75.00 for the taxi ride. It cost me $ 140.00 from the Ritz Carlton in Fort Lauderdale to the Miami Cruise Terminal though,that I am still out of pocket. On the positive side though ... because it was Celebrity messed up our flight plans for the day of departure, they did cover us for a night's stay at the JW Marriott in Miami ( about a $285/nt room ). The reason for this is that we had planned to leave Fort Lauderdale on December 23rd. But,because the Reflection left one day earlier that the Silhouette, we still had one more full day either in Miami or Fort Lauderdale. Celebrity chose Miami. All in all this was a verg good cruise. Because of some of the mishaps that we had, I cannot call this a great cruise like the one we had two years ago on the Celebrity Solstice on a Westen Caribbean cruise. That cruise was first class all the way !! Read Less
Sail Date December 2012
This was the 35th cruise for us, 5th on Celebrity. We looked forward to being on a new ship and this did not disappoint. The ship is just beautiful and in perfect condition. We had a balcony room deck 6 with obstructed view. We had some ... Read More
This was the 35th cruise for us, 5th on Celebrity. We looked forward to being on a new ship and this did not disappoint. The ship is just beautiful and in perfect condition. We had a balcony room deck 6 with obstructed view. We had some noise in the wall especially at night and the smokers from below on deck 5 were noisy as well. However, we were close to the elevators so it was easy to get around the ship. We flew to Miami and stayed one night precruise on points at the Intercontinental downtown. Traffic in Miami was pretty awful. We walked to dinner at Fratelli's, luckily we had reservations as it was packed. We found some passable wine at CVS. We walked around Bayfront for awhile. Next day we went to the port around noon. The embarkation was long and disorganized. Bus loads of groups were arriving, many elderly people among them who had to stand and wait for long periods. This cruise had many older cruisers and even my 90 year old father in law could not believe how many electric scooters were parked outside the dining room each night. The food was pretty good in the dining room and we ate one night in Tuscan where the service was slow. The dining room Maitre D was frequently not at the door so we saw a couple of men in shorts who slipped by. People were well dressed on formal nights. The lunch buffet was very good. We hung out at the pool on sea days and were able to get seats on the upper deck. It was windy at times but we had good weather. We had a late stop in San Juan and walked around downtown where we found a Holocaust memorial and statues of all the American presidents who visited Puerto Rico. In St Martin, we went to Simpson Bay Beach which we had to ourselves and could watch the huge planes land and take off. In St Kitts, we went to Cockleshell Beach for the day. We loved that island, it reminded us of Hawaii. On the sea days there wasn't much to do. The shows were standard cruise shows, nothing great, but they were crowded. We did buy a wine card to us at the wine machines and we tried the Martini flights. We didn't have any trouble bringing on our 2 bottles and found they never checked. For our Meet and Mingle we were never notified so we missed it. By the time we inquired about it, it was over. The Cruise Director changed mid cruise, I have no idea why. There were a couple of good bands around the ship. The fitness center was crowded on day one. It looked very well equipped. Zumba was held by the pool. All in all, a pleasant enough cruise. They are still working things out. The captain made daily announcements and was quite visible during the cruise. A few other things: they had music on the Lawn one evening. The waffles were my favorite at breakfast. A younger crowd is booked for the next 2 sailings at least (500 kids). Disembarkation was pretty good, although there was a slight wait for taxis. Read Less
Sail Date December 2012
My husband and I have been on many Celebrity Cruises and always enjoy them. We flew into Miami the night before and had a wonderful stay. This cruise did not seem as well prepared as most Celebrity Cruises we have taken. Embarkation ... Read More
My husband and I have been on many Celebrity Cruises and always enjoy them. We flew into Miami the night before and had a wonderful stay. This cruise did not seem as well prepared as most Celebrity Cruises we have taken. Embarkation was fast. We were on the ship by 11:30. Lunch at the buffet was wonderful. No lines and servers were all had a smile. We were in our rooms by 1:00. The Concierge room was beautiful. Our room attendant forgot quite a few things that should of been in our room. There were no red wine glasses so we used our champagne glasses. When we went to drink our champagne he had taken the dirty glasses and never brought clean ones. He did not bring our canapes the second day. We sat on our balcony and waited but they never arrived. One of our breakfast meals were forgotten. Food in the MDR was great but we were very disappointed there was no escargot, lobster tail or filet mignon on this cruise. It was a three day cruise and I would of thought they would of put out their best each evening. There was no captains club event and there was no formal night. To me it was not as exquisite of a cruise as other Celebrity cruises. We went to Michael's Club the first night to try their fantastic new beer menu and were served potato chips with our beer. (Not very classy) In past cruises we have enjoyed mixed nuts and trail mixes. We attended two shows and were not very impressed. The magician was very childish and the singers were so so. Due to the weather we were unable to dock in the Bahamas. No one can control the weather and it was no fault of Celebrity. Celebrity decided to compensate the passengers by having open bar for 1 1/2 hours. This became a free for all. All the bars were chaotic with people yelling for free drinks. Celebrity has a beautiful private Island. There were plenty of chairs and lots of shade was available. We really enjoyed the indoor pool. We had no problems finding chairs. There were no children in this area and it was relaxing and peaceful. All in all I think Celebrity really fell short on this sailing. Maybe after a few runs the Reflection will prove to be the high standard of her sister ships. Embarkation was fast and easy. Read Less
Sail Date December 2012
We are a couple of nearly 8 years that cruise frequently (him (Jimmi) 18, me (Kevin) 45). While we both agree that Celebrity is our cruise line of choice, we certainly have different opinions and I will preface this by saying that I am the ... Read More
We are a couple of nearly 8 years that cruise frequently (him (Jimmi) 18, me (Kevin) 45). While we both agree that Celebrity is our cruise line of choice, we certainly have different opinions and I will preface this by saying that I am the picky one so we did have a few differing opinions. This was a Holy Land turned European, turned transatlantic, turned to 2 week long cruises in the Caribbean due to a whole bunch of factors. We also cruised HAL Westerdam over Thanksgiving, and were quite happy to return to Celebrity after our week on HAL. We also coupled our cruise with Christmas in Key West, which affirmed our cruising first option for vacation due to overall value. On this cruise, we were joined by a couple we met on Eclipse 2 years prior. We were all excited to see the evolution of the Solstice class and we were not disappointed with the final product. THE SHIP JIMMI: At first sight the ship looks like any other S-class ship; however, after further investigation, there are clear differences... Some great, some good, some not the greatest. The positive: I'll start by talking about the basket/nest areas on decks 7 & 8. This is a great addition to the ship. This is a great place to sit and read a book in peace. The area has complimentary beverages (coffee, water, etc.) and is cozy in its atmosphere. The ship, only being two months old, of course, was in excellent condition. This is one thing celebrity doesn't seem to miss on their ships in general, especially when comparing to HAL. A constant that I absolutely love about Celebrity is the Martini Bar. With good reason, Celebrity got it right with this bar. It's location, it's entertainment value, it's delicious specialty drinks, and the fact it's the best pace to meet other passengers. The controversial Sky Lounge was of much discussion on the boards. The downsize of the lounge and the fact it would now serve as the nightclub because of the removal of Quazar ( or Gayzar as many of us fondly like to call it on the other ships) on Reflection. My opinion? I honestly think this was a great move. The Sky Lounge wasn't small at all, like you might think. That and they really made the best use of the space. On other ships this lounge is double the size, but honestly it's wasted space. At night they do a good job with lighting to make it more club like. They have resident DJ with a mix of popular music. One downfall of this switch is the distance from the Martini Bar. On other ships, typically we would alternate between both bars since they were down the walkway from each other. Sky Lounge is a little hike to get to, but that's a small inconvenience. The negative: The one addition to the ship that I think was a complete waste was "The Alcoves" on the lawn. At almost $150/day, who needs to be that exclusive? These are facing into the ship, which seems silly since to me facing out to the ocean makes much more sense. Maybe even if they rotated, that might even be better. The other thing that seems odd is they are just couch-type seating. No loungers for laying out. So this is just an area to sit and look exclusive while you read? I can do that for free in a number of areas on the ship. I think they fell short with what possibilities they could have done with this. They also take up a tone of space so the area I normally like to lay out on is now taken up by the lawn games they moved to avoid the Alcoves. This does seem to be a trend on cruise lines to have a "VIP" type options, which just breeds inflated elitist egos and pretension. It's sort of what Vegas did back in the late 90's with exclusive clubs and VIP rooms. Anything that can exclude some and make a small percentage feel superior seems unnecessary to me. KEVIN: The Celebrity Reflection is gorgeous and probably the prettiest ship afloat. I don't necessarily like the S-class evolution, but you cannot deny the beauty of this ship. The game room and nest area were great adds. The martini bar was our place of choice and we love the atmosphere of the bar. The redo of the sunset bar was really well done and the area is really comfortable. While I understand the need to drive revenue, there were a few misses. The alcoves on the lawn are overpriced and I felt they should be looking out at the ocean instead of the grass. If I paid that price, I do not want to be looking at sun bathers in front of me? The art studio was a miss. It was small with no advertising with what was going on in it. I prefer the blown glass area to what this entire area has been changed into. And I did not like the decor or smaller sky lounge. Considering that it changes into the night club, I would be curious to see how much these high dollar suites hear. On top of that, many people (including myself) extended the running/walking track to go forward and run over these rooms. OUR STATEROOM KEVIN: We upgraded to a C3 when prices dropped after final payment and wherein 9366. The cabin was located aft behind the life boats and we liked the location. There was a white bar outside our balcony for cleaning equipment, but it certainly did not obstruct our view. Further, we were up far enough for the jut out of the ship to also not block our view. The cabin itself served its purpose. The S-class bathrooms are some of the best bathrooms on cruise ships, unfortunately it does take away some of the actual cabin space. I am tall, so the above the bed closets work well for me, though can be inconvenient for those on the shorter side. The only complaint I had with our room was our room steward. On multiple occasions, when we were in our room, would knock and be opening the door at the same time (We did not have a DND sign for 2 days). On a different occasion, while we were sitting on our balcony mid morning, he came in and asked if he could clean the room while we were out there. That is totally unacceptable. It seemed his only cared about getting the room cleaned and that was it. Never did he go out of his way to open the door when I had my hands full or even really approach me to say hello. Further, the pillow options/menu was never offered to us. This is not a huge deal, but it is part of the Concierge package and should be offered. JIMMI: What he said. NO FEE DINING JIMMI: I think as far as cruise lines go, Celebrity is probably the most consistent of the ones I've been on as far as flavor, creativity, and all around goodness. From the "always available menu to the nightly specials. Reflection had great choices for food. I guess if you are a little pickier then you might have some problems, but they always seem to have a great selection. One area I missed trying was the little food set up in the solarium. They have some great healthy options there and I meant to check them out but missed out this time. The buffet is as always full of options, at least at lunch. Breakfast there is pretty much the same thing every day, which could be good or bad depending again how picky you are. They have much to choose from, but it's again the same every day. I'd like to see them mix it up a little. Not a deal breaker though. KEVIN: I have always been satisfied with Celebrity cuisine and I certainly was not disappointed this time. I love that they have a great combinations of classics and a creative approach to new dishes. The Opus dining room service and food was excellent. Probably the best dining experience I have had in the MDR. The buffet is better than most buffets at sea and worked for breakfast and lunch, thought there were a few times I wished lunch was opened a little later. FOR FEE DINING KEVIN: We dined one night in Qsine which was a lot of food, but a fantastic meal. Fun, interactive, and delicious. Well worth the $40 cover charge and service was again excellent. We also tried the Lawn Club Grill. I have to say that the while the setting is perfect, I thought the meal was mediocre and definitely not worth the $40 cover charge. No one in our group felt the need to participate in the actual cooking, but can see that it would add to the experience for some. Personally, I did not care for the flatbreads (cornmeal does not belong on pizza) nor the sides. They were offered family style and were lacking much flavor and were cold. Further, the salad bar was identical to the buffet salad bar. This area needs some work in order to justify a $40 fee. The steak was perfectly cooked and quite good, but steaks don't make the meal for me. It is amazing that they are able to get that flame broiled crunchy outside with no flame. Our server this evening (Jesse James :) ) was superb. Finally, we did try the Porch one day for lunch. This was probably the biggest disappointment of the cruise. There was nothing on the menu that warranted an additional charge. Service was appallingly bad and really the only lapse on the food side of things. For our food, we split two different sandwiches that were both good, but could have just as easily been created in the buffet and a salad that had browned lettuce. I think if the made a creative side (chips, really.) and make the sandwiches less ordinary, this place could be cool. Cupcakes were good! My current ranking of specialty restaurants is Murano> Qsine> Silk Harvest> Tuscan Grill > Lawn Club Grill. JIMMI: There are a few new options on Reflection to choose from when it comes to specialty dinning. One of the new additions we tried was "The Porch". For a small charge of $5 you are able to have a nice lunch on the side of the ship just off the Lawn. This area on some other ships would be the Lawn Shop. Now one thing we noted that needs some improvement on would be the menu. They are serving up sandwiches with a side of chips. Really? I can get this in the buffet, and now you're charging me for it? That's a fail. They need to come up with a menu that is set apart from something you can get in the buffet. This is a GREAT opportunity to have a more "healthy" option and still provide a great meal similar to the food they have down in the solarium pool area , but make it worthwhile if we are paying for it. With seating inside of an enclosed glass area to protect you from the wind, this also held in the heat, so that might be something they might want to alter on its next dry dock. It has some cut outs for air movement, but not nearly enough. That coupled with the sun, it's a greenhouse. I really want to like this area, but there needs to be some changes before we dine there again. The Lawn Club is another new addition and in my opinion an excellent one. The atmosphere is casual and airy and it being off the lawn area just makes a great a location and replacement for then glass blowing they have on other ships. I got a filet and similar to other specialty dinning I have experienced on Celebrity, they really know how to cook a steak perfectly. They also offer a pizza as part of the dinning and where my partner was not a fan of this, I really enjoyed it. It brought back memories of Chicago corner pizzas joints of my childhood. Two things that need some attention would be the salad bar. This again is something I can get in the buffet. They should be serving us specially crafted salads if I am paying $40 to dine here. They also need to not have "family style" side items. This was a very strange way to serve this as it was small in size and got cold quickly. I will mention this later but it bears repeating, our server "Jesse James" was the best. One night we went to Qsine for our dinner. We have been before on past sailings with Celebrity. It's consistently good and I have nothing negative to say except it's too much food, but that's what you sign up for when you go here. Skip lunch for sure. The plus on this experience was our server Patrick. He was a lot of fun and made our experience that much better. MISCELLANEOUS JIMMI: Entertainment - Well sad to say we didn't see any shows. We kept ourselves entertained with the people we were traveling with this time. Though from what I heard the shows were outstanding. KEVIN: Entertainment - We have never been cruisers who depend on cruise lines for entertainment. I usually fall asleep during shows. In this particular case, we met such a great group of people, that we did not even enter the theatre or lounges. We spent a lot of time at the Martini Bar (favorite area on the sea) and occasionally Sky lounge. There is a fine selection of movies available in your room for free or for a charge that I often fell asleep to. KEVIN: Itinerary - With the exception of being the only ship in San Juan our ports were very busy. That being said, St. Thomas and St. Martin handle passenger traffic better than any other ports. We chose to go to St. John through the cruise line. We booked the St. John island cruise and just got off when others were dropped off for tours and headed over then Trunk Bay, skipping the coastal tour. Aside from the prerecorded "history" which was obnoxious, this option is much easier and about the same cost as doing it yourself and you get about the same amount of time. JIMMI: I really wished that Celebrity would post LGBT get togethers in the daily news rather than having to go search for this. Currently Celebrity is posting this event on a board in front of the pursers desk. This is lame! Anyone new to cruising would never find this, and not to mention seasoned cruisers with their first time on Celebrity wouldn't know to find it here and would probably miss it thinking it would show up in the news letter like most cruise lines do. I spoke with the cruise director about this and he explained the only "non celebrity organized" events they post in the newsletter is the "Friends of Bill W." other than that, the rest are down on the board. He really didn't have a good reason for this. With as much as LGBT clientele spend on cruises, they would be smart to get us to mingle quicker because we like a good cocktail! That all being said, we did seem to find a great group on this cruise. I would say if I am guessing there were probably about 30+ LGBT on this cruise. KEVIN: While benefitting from having the benefits of the Elite lounge most nights, I feel like Celebrity is pricing their drinks to push people into the beverage packages. While still not NYC expensive, they are highest priced at sea that I have seen. In fact, HAL was easily a third cheaper and offered BOGO happy hour drinks. Even at the higher prices, the package would not pay off for me, but we will be getting it for Jimmi. FINAL THOUGHTS KEVIN: The S-Class is easily my favorite class of ship sailing. Our next 3 cruises are booked on them including another on the Reflection. I still think that Equinox is my favorite of these ships and I am happy we will be back on her in a couple weeks. Overall Celebrity continues to be our line of choice... Celebrity > RCCL > Princess > HAL > Carnival > NCL is how I rank them. JIMMI: Overall, the ship was a pleasure to sail, and we had a blast! We have decided to sail her again in 2013 so that's a good testimonial I think, right? I am going to have to try and convince Kevin to go to the Lawn Grill again ? Read Less
Sail Date December 2012
13th Cruise for wife and myself from West Virginia - Celebrity, Princess, Royal C, Holland A, Norwegian, Viking River - Carribean, Baltic, Black Sea, Antartica, Aus-NZ,China Took this cruise for relaxation having visited San Juan and St ... Read More
13th Cruise for wife and myself from West Virginia - Celebrity, Princess, Royal C, Holland A, Norwegian, Viking River - Carribean, Baltic, Black Sea, Antartica, Aus-NZ,China Took this cruise for relaxation having visited San Juan and St Maarten before. St Kitts was new. Our previous Celebrity was 11 years ago on the Zenith - NYC to Bermuda. Several areas that caught my eye. We have a disabled adult daughter who we have cruised with previously and I am always on the lookout for items that will make her trip more enjoyable. This new ship is the BEST I have seen for her needs. The most important item, the cabin, I did not see, but past experience has been good in regards to the handicap cabins. There are 2 things I want to point out.What was new was the pool. The Reflection had an indoor pool that was accessible without having to climb any steps - my daughter can't do steps. There was a power chair lift for lowering my daughter into the pool. The pool itself had a depth range of 4'3" to 4'9" which makes it usable for my daughter who is barely 5'.It is great therapy for her to walk in the pool. Also, must note that whenever I passed the pool it was being used similarly by able-bodied adults. The thresholds at the automatic doors were nearly level which is also good. Previously on other ships we have encounter inclined thresholds where the power wheelchair would get hung up unless one had a running start into electric doors that might not open. Also the gangways off the ship had no cross members making pushing a wheelchair up for instance much easier. On this trip we disembarked from Deck 2 so there was little incline. Several general items of note. My wife and I favor traditional dining which seems to be a thing of the past with anytime dining and specialty restaurants now. We do not usually opt for the extra charge specialty restaurants, but the Reflection has one called Qsine, a tapas style, which seemed to be quite different. Indeed it was. We ate there one night on our own and then encouraged 7 others to join us for a second time. I really can't describe it. The foods representing a variety of countries was very good and uniquely presented. I would strongly encourage you to consider it. The only major drawback relates to the dining experience. Now with alternatives to traditional dining, the dining room resulted in nights where many tables were either completely empty or only partially filled - 2 at a table of 8 or 12, 3 at a table of 12, etc. The food overall was very good. I did buy before boarding the expanded non-alcoholic drink plan. It included fresh-squeezed orange juice and specialty teas/coffees along with sodas and bottled water.I am not sure if it saves much, but one bar person told me buying the sodas outright exposes one to a service charge and additional taxes in some ports.I drank hardy to be sure I got my monies worth. Hopefully, I have give one a slightly different perspective. To sum it up, we choose a Celebrity Soltice class ship again. Read Less
Sail Date December 2012
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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