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1,874 Celebrity Reflection Cruise Reviews

Flew over from UK with British Airways to Miami and stayed over night at Hilton Miami Airport hotel where we were booked into adjoining rooms. The hotel looks dated from the outside but is very modern and clean inside. We paid extra for ... Read More
Flew over from UK with British Airways to Miami and stayed over night at Hilton Miami Airport hotel where we were booked into adjoining rooms. The hotel looks dated from the outside but is very modern and clean inside. We paid extra for continental breakfast the next morning. Celebrity failed to send notification to the hotel for our transfer to the port the next morning but the Concierge rang and sorted it for us.It turned out 4 other couples were also concerned regarding the lack of communication. We arrived at the port about 12.45 as we had already been warned that embarkation would be later due to customs providing less staff. After only a short wait we boarded the beautiful Reflection. The kids were blown away; although they'd seen many photos and videos of the vessel, seeing it in real life is just amazing. Our cabins were already ready to view so after a quick look and a hello to Munir and Michelle our stewards we headed off to the ocean view cafe for lunch. The kids went off to register for the teen club and we honestly hardly saw them again -they met so many friends and dined with them most evenings. We did manage to persuade them to attend the 2nd formal night and we had some family photos taken which were of a very high quality and great for the album. We ate in Opus each evening and found the food to be of the usual high standard, beautifully presented and plenty of choice.Our servers were attentive as was our sommelier. We were select dining so didn't have the same ones every night but did get to know them quite well. We paid for the premium beverage package so had top quality wines with lunch and dinner. On sea days we also ate lunch in Opus too - I would recommend for a quiet lunch. There was a brunch served on the last sea day which was Easter themed with hundreds of chocolate eggs and rabbits placed all over the food tables for people to help themselves to.The usual ice sculptures and food carvings were on show along with sushi,roast beef,fish and chips,breakfast items,champagne etc etc. We hears the staff had been preparing all night and I can believe it -it was a spectacle if a little over whelming ! We were shown to a table so no problem with finding a table. The port stops were ok, we had a walk around El Morro and the town area in San Juan and hopped on the free trolley train which the kids enjoyed. At St Maarten we got the water taxi over to the beach and spent the morning swimming in the warm sea -such a treat for us Brits!!! This was our favourite stop. At St Kitts we looked around the shopping area to buy some souvenirs but felt a little hassled by some of the locals - constantly being asked to go on trips or have a photo with a monkey. We politely said No and walked on. For our family the Ship was the main event and we thoroughly enjoyed every minute of it.Our kids had so much fun at the teen club meaning we had time to relax in the bars and cafe al bacio without worrying about them. Apparently the ship was full and kids/teens were at full capacity but we didn't feel it was swarming with kids.They keep them well entertained and we didn't see any bad behaviour from the kids. I did see the odd adult being very rude to staff members which saddens me greatly. The staff work so hard I fail to see why belittling them is necessary. To sum up -we had an amazing cruise, received amazing service most of the time and would definitely recommend this beautiful ship. We miss her already Read Less
Sail Date March 2013
This was our 24th cruise, but only the second one with Celebrity, previously sailing with Holland America (8), Cunard (4), Disney (4), Princess (4), Royal Caribbean (2) and Celebrity (1). We have not sailed with Celebrity in a while and ... Read More
This was our 24th cruise, but only the second one with Celebrity, previously sailing with Holland America (8), Cunard (4), Disney (4), Princess (4), Royal Caribbean (2) and Celebrity (1). We have not sailed with Celebrity in a while and this was our first time on a Solstice Class ship, in a Concierge Class balcony room, 9270, travelling without our teens. Nice big balcony because of its location, but otherwise the layout within the stateroom is similar to others with verandas. Perhaps it's because we haven't experienced Celebrity in a while but my wife and I would say that this was one of our most memorable cruises, ranks up there at the top when we cruised as a family with Disney, on the Queen Mary 2 to the Caribbean or our 20 day (two 10-day B2B) cruise on Eastern and Western Mediterranean itineraries on HAL's Noordam. We arrived in Miami the day before. We rented a car from Thrifty and they have a free shuttle from the Rental Car Centre at 3900 NW 25th St., near the airport. Although there is a Miami port location for pick up or drop off, in reality they shuttle you to and from the airport location. We stayed in a new Starwood property called "Element by Westin" at 3525 NW 25th St, near the airport and down the street from the Car Rental Centre, but easy to get lost due to construction in the area with multiple detours. The Element room had a small kitchen, essentially a studio apartment, beautiful bathroom, and best of all, free breakfast with a variety of wraps, oatmeal, fruits, cappuccino, espresso, juices, etc. I think the free breakfast for all guests paying the standard rate, regardless of Starwood programme status, is the first for a Starwood property. We were at the terminal by 11 am and onboard by 12 noon. Sparkling wine was a welcome sight as we boarded. There is no dining room to eat lunch in for ordinary guests, can't speak for Select or Elite as we have not reached that level on this or any other cruiseline. I sometimes wish we had stayed loyal to one line as I am sure we would be Elite, Platinum or whatever the highest level is by now, but we would have missed out on all the enjoyable and different experiences on the many cruiselines we have managed to sail with. We ate in the Oceanview Cafe buffet. Nice layout with different areas for Mexican, Asian, Indian, sandwiches, salads, pizza and pasta, carvery and dessert. Didn't eat much here throughout the week, but when we did, we enjoyed the variety. We have been to most of the islands already many times and so I won't discuss any particular excursions. We just walked in each port this time and then relaxed onboard a mostly empty ship when passengers disembarked. We did not use the casino, bingo or spa so can't comment on those. This was a major school spring break week for some areas and there were 300 children on board, according to one of the staff, but you could never tell it was busy. We used the Solarium pool for those aged 16 or older. Rarely crowded. If it is not for the destination, which this cruise wasn't, we cruise mainly to relax, and to enjoy the food and entertainment. Celebrity certainly excels in these two areas. Food: We ate once at Murano on the first night. Fantastic -- we had the chateaubriand for one (carved at your table) and the lobster tail (cooked table side). There was a 20% reduction in the service charge for the first night as there were empty tables, so check as soon as you get on board. The regular cost is now $45 which is certainly higher than specialty restaurants for dinner on most other lines. For example, I believe that HAL's Pinnacle Grill is still $25, Cunard's Todd English is $30 and Princess Sabatini is $25. I hear the comment that you could never eat a meal like this for $45 on land, but the point is you have already paid for your dinner so it's not like they give you a rebate for what you don't eat in the MDR. The rest of the nights were in Opus Restaurant, deck 3 (fixed) and deck 4 (Select Dining). Food in Opus was really excellent, with little sodium/salt and lots of flavour using herbs. There was the odd off-night with the chewy ribeye one night, but overall we were very happy. We never waited long for a table for two for dinner most nights. Enjoyed free pastries at Cafe al Bacio. On future cruises, we will try Qsine ($45) or Tuscan Grill ($35) or Lawn Club Grill ($45). We never made it to the Bistro on Five for crepes ($5) or the Porch ($5) for sandwiches. For future cruises! Entertainment: We tremendously enjoyed all the shows, which included a welcome and farewell show, three Broadway-style productions including (1) Centre Stage, a bit of the best of musicals from Les Miserables, Nine, Phantom of the Opera, Jersey Boys, Footloose, Saturday Fever, Moving Out and Wizard of Oz (2) Momentum which combines music, dance and aerial moves (3) Reflection -- The Show, very much like a Cirque du Soleil show with acrobats, aerial artists and contortionists, combined with live music. Other shows included violinist Greg Scott and illusionist Landon Swank which we also liked. We thoroughly enjoyed the group D'Revelations which played almost every night in the Grand Foyer until about 11 pm -- what a talented group. Most of us wished they could play well into the morning hours but the layout of the Grand Foyer means that sound travels all the way up to the 14th deck to staterooms close by the foyer on every deck. We also enjoyed the a capella group "These Guys" throughout the week. There was Sin City Comedy from Planet Hollywood in Las Vegas. We did not read carefully in the Celebrity Today program that there would be encore/repeat performances to follow later in the week and it was too packed when we went the first night. Disembarkation was hectic for many as there is a limited airport-style carousel for baggage in the cruise terminal and you must wait for your color tags to be called. Lots of crowding around the exit doors but there is no point trying to get off any earlier because my sense is that your luggage will not be there. We always choose self-disembarkation and I would recommend this if you can manage to carry off all your own luggage. Even if you don't want to disembark at 7:15 am (recommended disembarkation time for those walking off with their own luggage), if you are in no rush, you can have a leisurely breakfast and then walk off at any time with your luggage in hand. We were through Customs and Border Protection in about 20 minutes and on our way. Nice touches that made this cruise even better: Complimentary sparkling wine or mimosas at the start of the complimentary kitchen galley tour. Cheese plates brought out for everyone during the jazz concert with the Vivian Clement Trio (jazz) on the Lawn Club, deck 15, even though we did not buy any drinks. Brunch in Opus Restaurant (10 am to 1 pm) with ice sculptures, etc. on the second sea day to replace the traditional midnight/late-night chocolate/dessert buffet found on other lines. Nothing special about the food, but we liked this concept, as we only went to those late night events to have a look, but never to eat, because we had just had dinner or it was just too late. Friendly staff throughout the cruise in every department. During the farewell show, cruise director Paul and production vocalist Marita sang their version of the song "The Prayer", made famous by Andrea Bocelli and Celine Dion. In summary, a great cruise and we will be returning to Celebrity soon!! Read Less
Sail Date March 2013
We have sailed on other Celebrity Cruise ships. This was our first time on the Reflection and the experiences keep getting better. We arrived the day before in Miami and spent the night at the Hampton Inn Brickell. The Miami airport ... Read More
We have sailed on other Celebrity Cruise ships. This was our first time on the Reflection and the experiences keep getting better. We arrived the day before in Miami and spent the night at the Hampton Inn Brickell. The Miami airport was hectic- actually worse we we departed back to JFK! The Hampton Inn was a nice high rise hotel, centrally located. Unfortunately for us, a music festival was taking place the weekend we arrived, so the level of noise all night was horrible. But this was spring break weekend. We had dinner at Morton's steak house, close by the hotel and since we dine at Morton's in NY, the food was excellent as we expect from Morton's. The next morning, we took a private cab to the port. We do not like the shuttles as they typically are packed and it takes a long time to drop people and their luggage off at different piers. We arrived about 10:45 AM and quickly registered and took our boarding picture. In about one hour, we boarded the ship. We like to have lunch in Bistro on Five, but they were not open as they had some issues. We then decided to go to the spa and make our appointments as well as going to the specialty restaurants to book our dinner. The first night, they offer the Aqua Class guest a 50% discount to dine that evening in a speciality restaurant, so we took advantage of the offer. About 1:00, we entered our cabin. We were greeted by Sherwin our cabin attendant. He and his associate did a great job keeping our cabin clean and well stocked throughout the cruise. We had booked this cruise on a previous celebrity cruise and we received a free drink package. We upgraded it as we like drinks that cost more than $8.00 to the premium package. We loved the Martini Bar, thanks to Metin, Gandi and the rest of the staff. We also loved the Molecular bar thanks to Suzan and the other lady at the bar. What wonderful drinks!! We only dined twice in Blu. We LOVED the Lawn Grill and Carla our waitress- it was so good we had dinner their twice. It is a fun and delicious restaurant, you can grill your own steak if you want to- great photo opportunity. We also dined in Murano and the Tuscan Grill- both very good. We dined in Qusine last cruise so we didn't this cruise. However, going forward, since the quality of the food in the speciality restaurants is excellent, we will not book Aqua Class, but rather a regular balcony cabin and take the package to dine nightly in speciality restaurants- this also includes speciality lunches when offered during the cruise. The entertainment isn't one of celebrities strengths. We saw a couple of the shows which were good. The best was the production show that was on the second night of the cruise. We saw the evening adult comedy show, which was also good- but the comedian did the same albeit modified the final night in the theatre so we didn't stay to hear the same jokes again. One day, we rented an alcove. It was great- a private cabana like structure with a clam shell awning. We were lucky as we rented it on a port day- while port days are not as popular to some, it worked out to be the best decision for us. We noticed on Sea Days because the wind was so strong, the awnings weren't up as I assume they could blow and create a dangerous situation. So those people who paid a premium for the Alcove had to bake in the sun all day. Many did not even spend time in the Alcove due to the wind heat and sun on those days- they also paid a premium for the sea days! In the Alcove, you have a butler who can bring you drinks and fruit and cheese. You can also bring food in from other ship venues should you desire. The staff on this ship, including the photographers were wonderful! We took the picture package and had all of our pictures on disk for a flat fee- Well worth it- We took one shore excursion a beach day and tour in St. Marteen. It was disappointing. We have taken similar tours previously and had wonderful experiences, this time it was poor. I believe that the tour operator was changed and we didn't have a tour guide- just a bus driver. I suggest that Celebrity change back to the original tour operator and beach venue. We enjoyed our time in the adult pool solarium. It was peaceful. They have a small aqua spa restaurant which also had nice light healthy options. Since we were aqua class, had access to persian garden which had a sauna and steam room. Just used once for a short time but others really enjoyed it. Used the hair salon and the hairdresser Lindsey was very good.We opted for the valet luggage service to the airport. However the American Airlines terminal at Miami airport was a zoo. We waited over 1 1/2 hours to go through the security lines. Glad we had a late flight! While the flights were on time, American no longer gives even a bag of chips to those who aren't in first class. Everything is extra, luggage, legroom and priority boarding. They did give you a soft drink or coffee- but who knows they may soon charge for that also! We truly had a wonderful vacation and look forward to our next scheduled cruise on the Silhouette. Read Less
Sail Date March 2013
We are a family of 6 with four children ages 2, 17, 17, and 15. We have cruised with Royal Caribbean and Princess, but this is our first cruise on Celebrity. We flew to Fort Lauderdale and took a taxi to Embassy Suites in Miami where we ... Read More
We are a family of 6 with four children ages 2, 17, 17, and 15. We have cruised with Royal Caribbean and Princess, but this is our first cruise on Celebrity. We flew to Fort Lauderdale and took a taxi to Embassy Suites in Miami where we stayed the night before the cruise. If you value your safety at all, DON'T stay at this hotel. We were given a room that was ok in terms of aesthetics; however, we would have been fine with it for one night IF it had been safe. My daughter was electrically shocked by a faulty GFI outlet in the bathroom. Thank God there was no water on the floor when it happened as that could have been much worse. Thankfully, she is ok but had red streaks running up her hand and arm for an entire day. My husband went to the manager of the hotel to explain what happened, and the manager seemed to not care at all. He was very apathetic about the situation. My husband, and electrical engineer, began to explain how serious this issue could be, yet no reaction from the manager. Three maintenance people showed up to try to "fix" the outlet, but they had NO clue what they were doing. I had to take my 2 year old and push him around in a stroller inside of the hotel lobby for TWO hours while they were "figuring" it out. It was 10 PM and way past my toddler's bedtime when they finally decided to give us another room. The next morning we received a call saying they could not accommodate us at the scheduled time for our transportation to the cruise port. We spent 45 minutes arguing with them and finally were given the shuttle at the correct time. We asked if we would receive any compensation for what we had experienced, and they said no, they could not offer us anything. They need some serious training on safety and service. On to the cruise... we arrived the port at 11:30, and we were on the ship by 12:30. The lines were not too crazy, but a bit quicker with a 2 year old would have been nice. Once on the ship we were so impressed with the phenomenal decor of the ship; it is truly a masterpiece. Every detail of the ship was well thought out and executed perfectly. We had viewed pics from other cruisers, but no picture really does it justice. We then had lunch at the Ocean View Cafe. We sat outside to enjoy the beautiful view of Miami. The food was better than any buffet we have experienced. It is a buffet though, so not five star either. We hit rough winds the first night and into the second day, so I was in bed and in the bathroom often that day. I do tend to fall prey to motion sickness, but this is the most I have ever felt a ship move. I don't know if that is due to the stabilizers not being as good as the other ships I have been on, or if the winds just happened to be worse on this cruise than on other cruises. My husband did not get sick, and my kids did not vomit but did feel sick. Our stateroom attendant, Romeo, advised me to go to guest relations desk and get meds. I am not one to take meds without knowing all about them; however, I was so sick that I just took one immediately. By the next morning, I was good as new; I call them miracle pills now. I can't take Dramamine or Bonine, so I will definitely get these before our next cruise. We dined in Opus dining room every night. We did not see the need to visit the specialty restaurants. The food in the dining room was excellent. There were a few dishes that were a bit off throughout the week, but overall a five star food experience. Our waiter, Bernard, and our assistant waiter, Miodrig, were excellent. They were very patient with our two year old, and they were always very keen to our needs. Bernard even serenaded us a few nights. The service was top notch here. Our stateroom decor was beautiful, and the bathroom was spacious (for a stateroom) and also tastefully done. The closets were fine for space, but it would have been nice to have a few more drawers in the room. Our attendant, Romeo, was great. He was always there to assist us in any way, and he kept the room very clean. He went out of his way several times to ensure our stay was great. We attended most of the shows. They were all good. No, they were not Broadway quality, but we weren't on Broadway. I am glad that we attended them. The magician/comedian was excellent, and the costumes and music for the shows were tasteful. We were not able to play the game shows like Family Feud; however, we participated in the "Iron Chef" cook off. I was a judge, and it was quite fun. The pools and chairs were crowded on sea days, but that is expected. I did not like how people reserved the chairs at 6 AM and then did not use them until noon. I don't mind reserving chairs, but use them. We were still able to find a chair most days and we did enjoy the pool one day. This is one area that Celebrity could have thought through better. The pools are very small, and only a few of them. The towel s were always available, and the service people were always around to take your dirty towels or dishes or whatever. We did notice that there were no trash bins around, which is a good thing... but.. when you have a leaking ice cream cone from a two year old, it can be challenging to find somewhere to put until someone takes it from you. The one negative thing I would say is about the spa. I booked a mani and pedi for the first full day at sea, and when I arrived for my appointment, they said it had been canceled. I did not cancel it, so I am not sure what happened. They could not reschedule me until the last day at sea, which at that point was useless; I just asked for a refund which I did not get until after I visited guest relations and they spoke with the spa. We visited three ports: San Juan, Puerto Rico, St. Maarten, and St. Kitts. We took an excursion tour in San Jan. Don't take it. The historic fort at the beginning of the tour was nice; however, the two hours after that are terrible. The guide was awful, and the cities were not impressive. I would not visit this port again. St. Maarten was beautiful. We have been here before, so we knew what to expect. We took a tour and submarine excursion, and it was great. In St. Kitts, we went to the beach. The tour there was great, and the beach was nice. I was impressed with the tourism growth on this island. I would definitely visit here again. St. Maarten and St. Kitts were good shopping experiences for us. My husband bought me a beautiful tanzanite and diamond ring. I have wanted one for so long, and you can definitely get good prices there along with duty free, tax free. If you are looking at jewelry, don't pay the first price they give you. My ring was $5900 and we walked out with for $1272.00, so negotiate. Disembarking was easy. We did the express walk off with our luggage as we had an early flight. We were off of the ship and through customs in 30 minutes or less. Overall, Celebrity wins in service and in decor over the other cruises we have been on in the past. We would like to see a bit more in terms of programs for teens, and they should really open up the play room for two year olds and under more than a few hours a day. There is really nothing for these little ones to do on the ship. We did not mind staying with him at all in the play room, but it was only offered 9-11 am and 5-6 pm (right before dinner when we are getting ready). Other than that, we loved it and will cruise with Celebrity again. Read Less
Sail Date March 2013
We had 3 couples in their 50's, 2 couples in their mid-late 20's. 5 of the group were 1st time cruisers. We chose a cruise for the ease of travel and spending time together - while satisfying a diverse group. We had never sailed ... Read More
We had 3 couples in their 50's, 2 couples in their mid-late 20's. 5 of the group were 1st time cruisers. We chose a cruise for the ease of travel and spending time together - while satisfying a diverse group. We had never sailed on Celebrity but from our research decided it would best fit the group (age/atmosphere/foodies/drink packages). Mission accomplished!!! The Reflection - we were impressed. This is a lovely ship and while larger than ones we usually sail,it never seemed crowded - with the exception of the pool/sun decks on sea days. There was usually "standing room only" in the center pools which were on the small side to begin with. The ship's decor was very modern/beautiful and the extensive art added special interest and conversation points. Our group stayed in adjacent cabins - we were in a corner Sky Suite aft, the others were in aft Concierge 1 cabins and we opened the connecting balconies. Support beams & dividers kept this from being as open as we would have liked but we could pass from balcony to balcony easily. All 5 cabins were spacious and comfortable, especially the sky suite. Nice amenities and bathrooms. We love AFT cabins - There was no soot on our balcony during the trip and we really enjoyed the complete 180 degree view it gave us. Unless you were standing at the rail, privacy was not an issue. Noise was fairly nonexistent, very quiet being at the back. We had heard complaints of flushing toilets but only heard these once or twice on the whole trip. All 10 of us were very pleased with the food. We had Select Dining (eat anytime) which we enjoyed and the MDR was surprisingly exceptional every night we ate there. The Oceanview Cafe (buffet) was also a wonderful surprise - this wasn't cafeteria food! All very fresh, lots of cook to order, very broad selection - something to please everyone! Mast Grill served very popular and delicious burgers/fries. The Lawn Club Grill was the group's Unanimous specialty venue favorite. Relaxed, great fun, super staff (Jordan and Regulas), delicious food. Qsine was a fun experience and the food was good, but done once we would likely not do again. For the most part, we found the service to be exceptional. The staff was fast, friendly and accommodating. As others have commented, the pool bar area staff were very slow and I wish Celebrity would add areas where guests leaving could easily drop their used towels. Most left them on their chairs so you didn't know whether they were still occupied... Our best port day was St. Maarten. We did a private charter on the Paasat sailing schooner for the group and had a wonderful day sailing to the French side, swimming in the gorgeous water and a lovely lunch onboard. A real treat to have the boat to ourselves - Great day and we would do it again in a heartbeat. Our favorite day of the whole cruise! Embarkation was smooth. Our party of ten arranged a prepaid private shuttle (Super Shuttle). All we had to do was go out from baggage claim and they put us on the first available shuttle - very fast and efficient. Disembarkation was as expected - a little chaotic. We did self disembarkation and so did a lot of others. But we were patient and once the line started moving it was fairly quick. We went down at 7am and were off the ship and through customs by 8:15 am. Our Super Shuttle return was scheduled for 9:30 but we called and they sent a van within 15 minutes. In summary, great, great trip. Pleasing a large group is often tricky but this exceeded our expectations and we will be returning to Celebrity and the Reflection. Modern, comfortable, good demographics aboard - really a wonderful cruise line. Read Less
Sail Date March 2013
We flew into Fort Lauderdale and used QLS Shuttle service to get to the port of Miami. 954-907-0750 15.00 per person a deal for the 40 minute ride. Easy Trip Embarkation -- Easy, no lines, smooth, fast and boarding was a breeze. ... Read More
We flew into Fort Lauderdale and used QLS Shuttle service to get to the port of Miami. 954-907-0750 15.00 per person a deal for the 40 minute ride. Easy Trip Embarkation -- Easy, no lines, smooth, fast and boarding was a breeze. Champagne toast awaits all upon the ship. Rooms -- We had room 8114 nice size plenty of room for all luggage under the bed and shower a decent size to accommodate most folks and sizes. Balcony nice size, chairs that recline fully to catch sun versus the standard chair format. Entertainment -- A nice mix of stage shows, a awesome violinist Greg Scott, mix of music, acrobatics, cirque style shows. The one key performer gal was amazing in her moves that she displayed for a show, we called her Gumby(master contortionist) as she could bend and fold like no other ever seen; outstanding show the first formal night. All shows were very entertaining the magic show amusing and Sin City was more of adults only and very funny with a bit of burlesque for a few minutes which may have scared of few away at first. Liars club was very funny and worth catching. We only missed the first show due to a full day of champagne... LOL Podium Presentations -- Well worth if it you can find the time. Our favorite was the ship related talks especially Ships Navigation and behind the scene talks. Others were good too! Art Show -- We go to watch what other buy and get a little review. Gym & Spa -- Very nice, many options and various offerings as always. Look at daily agenda for specials. Enjoy walking and found this ship only had the path on top deck and as it got busy in the morning was hard at times to walk without interruptions. Other ships have one deck where you can do entire loop of the ship easily versus top deck. It all worked out just need to go early. Casino & Shops - Casino tables a nice mix, I like to visit the table games and play late at night a few hands. Shops something for everyone, high end and then the boulevard of the standard shops. The liquor shop has a nice mix but all so heavy to travel with as you depart the ship. I would have bought several but the weight and flying does not allow for it anymore. Dining & Food -- We travel much and around the world and we found the offerings to be a nice mix all around the ship. There were so many choices and just not enough time. We enjoyed the anytime dining that we always books allows for the freedom of not watching the clock. You will be prepaying the entire tip for the week if you select this option which is the norm as you do not have the standard times and servers. All work so hard all the time, we prefer to pre-tip an also tip many the night before we leave to all our favorites during the week. Our room steward Sylvester always so pleasant and warming. We want to acknowledge all their efforts as they are on the ship so long and work around the clock to make all our experience on the trip a positive one. ** Second formal night has Lobster not to be missed if you enjoy lobster! ** Wow we had large tails and they were super! Also, the ice sculpturing and buffet brunch not to be misses along with the galley tour always a highlight with special carvings and displays. We ate at Murano's specialty was very classy and fine dining and presentation. We enjoyed it but the main dining OPUS was just as good we found food wise. We asked around and the Grill and Qsine and others were all positive experiences from what we heard. Qsine more a wow factor where Murano the fine dining elegant feeling. Check them all out. We found the OPUS room to be so beautiful and all decorated in the theme of Champagne how fitting for me! Stunning! Formal Nights -- Two formal nights with picture offerings. Great shows after the dinner. First formal night is the Cirque show and last one was a mix of the week entertainers show format. Drink Package -- Well worth it if you enjoy a mix of wines and cocktails. We are social drinkers and like the mix of drinks and selection. You need to purchase the premium for a few bucks more a day to really get more of a selection. There was plenty to drink but make note the 8.5 will not qualify if you have the standard package of a 8.0 limit as they will want to charge you for the full price versus just the difference. Premium is well worth it as it includes water, gourmet coffees, smoothies, juice and all drinks on board. Excursions -- We like to do full island tours if it is a new destination. We review the online offerings and also personally review what is out there as well. For island trips you can sometimes get a tour off the boat easily if you have time. All ports on this cruise had a mix on and off right outside the boat too. *Puerto Rico -- Town Tour offerings right off the ship if you don't have much planned. *St Martin -- Shuttles every where you want to go, do see the Air Planes at Maho Beach a real thrill and great beach and bars. *St Kitts - Usedd Welcome Tours a great full island tour run by Beulah Mills, great trip, priced right with a stop at the Ship Wreck beach and bar for a minimal cost. Disembarkation -- Easy, fast and customs had no lines, right off the ship and caught our shuttle curbside. Easy. Summary -- The ship deco is just beautiful and so many different fabrics and textures and art and places to enjoy on all levels. The pools heated and plenty chairs available at all times. Sea days, go out a bit earlier to secure your spot. If hot out, they have a iced towel person walking around offering to cool you off. Plenty of drink servers. Great burgers upper pool deck. Great healthy choices at the indoor Aqua Spa Cafe, enjoyed all the smoothies and healthy breakfasts before I started my early morning top deck walking routine. Just never enough time for some and all what you make of it. Met great people all week and all so friendly. Remember life is short, enjoy your ship and experience leave your worries at home for the week and wear a happy hat as it is your week to enjoy your life. We are doing Europe in in fall for the Wine specialty trip they offer for 12 days. We are already booked and know this line will do its best. This trip was all that we expected and enjoyed. Read Less
Sail Date March 2013
We are seasoned travelers. However, we usually choose smaller ships. We were surprised that with 3500 travelers, we never felt crowded. The attendants were vey good as were all of the personel that we came in contact with. We were ... Read More
We are seasoned travelers. However, we usually choose smaller ships. We were surprised that with 3500 travelers, we never felt crowded. The attendants were vey good as were all of the personel that we came in contact with. We were in the aqua rooms. I had thought that these more expensive rooms would better than the average room. I was wrong. The rooms seemed be quite small compared with the other ships that we had sailed on. There were only three drawers which is totally ridiculous. The hanging space was adequate. I did not realize that single ply toilet paper existed. Celebrity found it. There is a great need for more bar tenders. It took a long time to get a drink. Pool service was almost unseen. Gamblers, leave your quarters home. The machines only take bills and the cruise card. You buy credits (100/$1.00) You then choose which game you want to play (.10,.10.,.25 etc) and then choose how may credits you want to use. The cashier will change quarters into dollars if desired. We had the ability to use the BLU restaurant since we were in the aqua level. This food was very good. However, there should be more entre items. We ate in the main dining room once and were not impressed. We were quite lazy and had breakfast in the room each day. The food was good and always arrived ontime. I would definitely recommend the specially restaurants. We would certainly travel on this vessel again in the future. The good was much better than the bad. Read Less
Sail Date March 2013
We sailed on the Celebrity Reflection's March 9th cruising. This was our 15th cruise overall, our 3rd aboard Celebrity. We have also sailed the Summit and the Century. This was our first Solstice class cruising. We drove from SC to ... Read More
We sailed on the Celebrity Reflection's March 9th cruising. This was our 15th cruise overall, our 3rd aboard Celebrity. We have also sailed the Summit and the Century. This was our first Solstice class cruising. We drove from SC to Miami and stayed at the Hampton Inn & Suites Airport Blue Lagoon. At first we were a bit wary as the neighborhoods leading up to the hotel were a bit scary. The hotel itself is in a very safe commercial area with lots of shops and restaurants available. We had a suite with a full kitchen which was nice. The bedding was less than stellar but adequate for our one night stay. We did the park and cruise which includes up to two weeks parking and free shuttle to the port. The entire bill came out to around $230. I would recommend this hotel. It was very clean and quiet and the inside parking garage was secured like Fort Knox with heavy metal gates and surrounded with heavy mesh grating. You can park here and not worry about your car. Embarkation: We took the 10am shuttle to the cruise terminal. We arrived inside around 10:45. Check in was quick and efficient. We were on the ship around 11:30am after a short wait in line. Day 1: We headed to the Opus dining room and met with the dining staff who were nice enough to provide us with information about the upcoming menus and even sent a hard copy of the menus for the week to our stateroom. We had already booked Murano's for a night but we added the Tuscan Grill and Qsine for two other nights using their information. We then headed to the Ocean View Buffet for our first lunch and to wait for our room to come available. For the first time in a long time we were very impressed with the buffet which would soon become a great dining option. The carving stations had juicy prime rib and the gratin potatoes were downright phenomenal! You have to try them if they have them. The stations were laid out very well and even though there were a lot of people in there it never seemed crowded. I will go into greater detail later about the dining options. We stayed in cabin 7284 which was a balcony mid-ship and literally spitting distance to the elevators. It was one of the most conveniently located cabins we have ever stayed in. I won't go into too much detail since others have already described the contents. The bed was very comfy with an egg-crate mattress. The shower was awesome with good pressure and the sliding door was a great bonus. Room temperature was comfortable and the room very quiet. Balcony was a nice size and the chairs could fully recline so if the sun hits your balcony you could lay out right there. Stateroom TV has free and pay for movies as well as limited channels, account information, the ability to look at pictures and shore excursion booking. We were a bit disappointed that the daily Opus dining menus were not posted, only menus for the specialty restaurants. Note if you want to plug in and use a personal electronic device (dvd player, wdtv, or video game system) you have to disconnect the black hmdi plug and replace it with your devices plug. You may have to adjust the volume on the tv first since once you switch over you can't adjust it afterward. We met with our cabin steward Leslie and asked for a large bucket of ice after dinner (the little silver bucket is way too small) and some extra towels and he made sure we were fully stocked all week. The muster drill was very easy. We reported to the Opus dining room and didn't have to bring our life jackets. We sat and watched a 10 minute video about the safety procedures and then returned to our room. We ate in the Opus the first night and enjoyed the prime rib. My DW had hers medium rare and I got mine medium and they were both cooked perfectly. I had the anytime french onion soup which was very cheesy and good and my DW had the anytime crab stuffed mushrooms and found them delicious! We also had the spring rolls which were crispy and very good. The staff was friendly and spot on with the dinner service. We went to bed early so we could get an early start on tomorrows fun in the sun. Day 2: We started our morning by trying the buffet breakfast. My DW had the made to order omelet which was a little on the thick side and I tried the cooked to order eggs which were fine. Also available... Boiled eggs, scrambled eggs, grilled tomatoes, bacon, sausage, baked beans, bagels, english muffins and various breads for toasting. Assorted cold cuts and sliced cheeses. The English station had corned beef hash, roasted potatoes, turkey sausage, English bacon, bangers, sauteed mushrooms, black pudding and carved Canadian bacon and ham. The fruit station had oranges, bananas, pears, kiwis, yellow apples, red grapes, red apples and sliced grapefruit. There was smoked salmon and herring. There was a station with waffles, pancakes, bananas foster, a daily blintz, french toast and a special waffle/pancake/french toast of the day. Toppings included whipped cream, fresh berries and both a blueberry and strawberry compote. Cereals included granola, corn flakes, frosted flakes, rice crispies, fruit loops, raisin bran and cheerios. Cereal Bar http://s1324.photobucket.com/user/wdblake/media/cereals_zps917aea19.jpg.html?sort=3&o=19 Egg Station http://s1324.photobucket.com/user/wdblake/media/eggstation_zps67f31c6e.jpg.html?sort=3&o=20 Pancake toppings http://s1324.photobucket.com/user/wdblake/media/pancaketoppings_zps4bed9227.jpg.html?sort=3&o=21 Juice station http://s1324.photobucket.com/user/wdblake/media/juices2_zpsb8cf0210.jpg.html?sort=3&o=23 http://s1324.photobucket.com/user/wdblake/media/juices1_zpsa47a4048.jpg.html?sort=3&o=24 Breads http://s1324.photobucket.com/user/wdblake/media/breads2_zpsd7491608.jpg.html?sort=3&o=26 http://s1324.photobucket.com/user/wdblake/media/breads1_zps5e4a9c5c.jpg.html?sort=3&o=27 Sliced Meats and Cheeses http://s1324.photobucket.com/user/wdblake/media/slicedmeats_zps9004f659.jpg.html?sort=3&o=28 Fruits http://s1324.photobucket.com/user/wdblake/media/fruit_zps8243f8d0.jpg.html?sort=3&o=29 We then scoured the deck for the perfect deck chairs. We usually choose the upper deck for the breeze. We grabbed the two end chairs just outside the sliding glass doors and turned them into the sun for both better sun and a little privacy (don't really care to be butted up to a stranger). We went to the Mast grill for lunch and order double cheese burgers. The burgers were grilled right with a nice crust but were huge so we stuck with single burgers after that. The fries were very crispy and good. They also offered hot dogs and they have veggie burgers available but you have to wait on them after requesting one. Dinner that night was Murano's. We have eaten there before and loved it and it was even better this time. We had the lobster bisque which exploded with lobster flavor. The goat cheese souffle now came with a bechamel sauce which made it even more rich and cheesy. We finished with the Chateaubriand for two and the meat was super tender. After a full day of sun and food we retired early. Day 3 Puerto Rico: This morning we tried the dining room breakfast and swore never again. The food was the same as the buffet only cold and with a long wait attached. My wife ordered banana pancakes that were devoid of bananas. Stay with the buffet. It is fresher and has no wait time. We soaked up sun and tried the buffet for lunch. They had the following stations... A pizza station with pepperoni, veggie and cheese pizza which was very good. A pasta station with several pastas and your choice of red sauce, white sauce, or meat balls. They also had other toppings you could incorporate. There was a carving station featuring either roast beef, turkey or ham. There is a varied potato side which was very good. A mexican station with taco shells and tortillas with refried beans and ground beef with chili. They also had steak and chicken fajita fixings. An indian station with various items as well as a stir fry station. They had a salad bar with regular and Caesar salad fixings as well as four different cold salads and mixed greens. They have a sandwich station with lots of different breads and the chef will make cook to order panini style sandwiches. He cooks the meat and cheese separate from the bread and combines them into a tasty combination at the end. There is an ice cream station with about 8 different flavors and various candy toppings as well as a soft serve machine. And a dessert station with lots of desserts with lots of choices including sugar free options. Buffet Caesar salad http://s1324.photobucket.com/user/wdblake/media/caesarsalad_zps39036055.jpg.html?sort=3&o=4 Grilled Ham and Cheese Panini http://s1324.photobucket.com/user/wdblake/media/paninisandwich_zps0282ad2a.jpg.html?sort=3&o=5 Stir Fry station http://s1324.photobucket.com/user/wdblake/media/stirfry2_zpsc511ff31.jpg.html?sort=3&o=6 Salad station http://s1324.photobucket.com/user/wdblake/media/salads_zpsc982f80e.jpg.html?sort=3&o=9 Carving station http://s1324.photobucket.com/user/wdblake/media/carvingstation_zps6113d51c.jpg.html?sort=3&o=11 Pasta sauces http://s1324.photobucket.com/user/wdblake/media/pastasauces_zps9bdcf582.jpg.html?sort=3&o=12 Pastas http://s1324.photobucket.com/user/wdblake/media/pasta_zpsa5bd1009.jpg.html?sort=3&o=13 Pizza http://s1324.photobucket.com/user/wdblake/media/pizza2_zpsff94c652.jpg.html?sort=3&o=14 http://s1324.photobucket.com/user/wdblake/media/pizza1_zpsb37ad38e.jpg.html?sort=3&o=15 Ice cream and toppings http://s1324.photobucket.com/user/wdblake/media/icecream_zpsa0cdab7d.jpg.html?sort=3&o=18 http://s1324.photobucket.com/user/wdblake/media/icecreamtoppings_zpsf874ddc1.jpg.html?sort=3&o=17 We arrived in Puerto Rico around 3pm and we got off to do a little shopping. It was Monday and we found that both the Don Q and Baccardi factories were closed. I am not sure if this is every Monday or not. We went to a local super market and picked up a couple of bottles of Ron Del Barrilito 3 star rum as gifts. We read it is Puerto Rico's most favorite rum. That evening we ate at the Tuscan Grill for dinner. We had the crab cake, the Cioppino, and the Filet Mignon with Mac and Cheese. All were very tasty and delicious. Day 4 St Martin: We arrived in St Martin at 8am and we got a taxi van at the terminal with a few other people for $6 per person. We have noticed that the more people in the van the less they charge. The terminal had a clearly labeled taxi station so you just line up where you want to go. We went to the Orange Fever bar on Orient beach since they had a deal for $7 which includes a chair, an umbrella, and 1 free drink. Since we got there early we got great chairs right up front. After our free drinks we got a bucket of Coronas 6 for $10. Beach was very crowded but still comfortable. There were of course naked people who had no business being naked (ugh!). Had a nice day and got a taxi back for the same price. There were plenty available. We dined in the Opus dining room that night. I had the Shellfish Risotto which was very tasty. My Dw had the shrimp cocktail and didn't care for it. We both had the grilled Rib eye which was good but the dining room was slow that night so we were very tired by the time it showed up. Orange Fever http://s1324.photobucket.com/user/wdblake/media/orangefever_zps4f90cab1.jpg.html?sort=3&o=45 St Martin Orient Beach http://s1324.photobucket.com/user/wdblake/media/stmartin3_zpse516dd83.jpg.html?sort=3&o=46 http://s1324.photobucket.com/user/wdblake/media/StMartin2_zps1d126a4f.jpg.html?sort=3&o=47 http://s1324.photobucket.com/user/wdblake/media/StMartin1_zps5f7c13e9.jpg.html?sort=3&o=48 Day 5 St Kitts: We arrived at 8am and we rented a taxi van for $8 a piece. We could have probably got a cheaper rate had we waited for more people but we wanted to get to our destination, The Shipwreck bar Friars Bay beach, early. It was well worth arriving early. We got there around 9am in time to watch a large group of Vervet monkies enjoying breakfast. After snapping up pictures we found some great chairs and settled in. For $10 you get 2 chairs under an umbrella made of palm fronds. It was paradise. The beach just past the chairs slopes way down which allows the waves to crash at your feet without getting you wet. You can get a bucket of local beer (we got Carib) for $15 for 6. We relaxed for the day and left for the ship around 2pm via taxi for $5 per person. For dinner we wanted to try the buffet, something which we really never do but it paid off in spades. That night they had Barbeque ribs which were fall off the bone and delicious. I also had sliced turkey and steak fries with gravy...yum! The fried cod was crispy and good. My DW had both roasted and garlic chicken which were both juicy and flavorful. We really enjoyed the quality of the food and the ability to just be casual. If you want good food without all the hassle the dinner buffet is a must visit! Shipwreck bar Friars bay http://s1324.photobucket.com/user/wdblake/media/shipwreckbar2_zpsc8573973.jpg.html?sort=3&o=30 http://s1324.photobucket.com/user/wdblake/media/shipwreckbar1_zps43fce9d7.jpg.html?sort=3&o=31 http://www.youtube.com/watch?v=GeKV9JQFhJQ&list=UUWFaowMaC-ERNs2OSSFidug&index=1 Vervet Monkies http://s1324.photobucket.com/user/wdblake/media/vervetmonkies5_zps040cde8f.jpg.html?sort=3&o=39 http://s1324.photobucket.com/user/wdblake/media/vervetmonkies10_zpscbffe426.jpg.html?sort=3&o=34 http://s1324.photobucket.com/user/wdblake/media/vervetmonkies9_zpsf243b37e.jpg.html?sort=3&o=35 Day 6 At Sea: We found our usual chairs and enjoyed the sun for the day. We went to the buffet brunch in the dining room and I must agree with other posters that it really isn't all that. Everything was identical to what you could get in the regular buffet except for a few options. I would give it a pass since it was very crowded. It was formal night and we didn't want to miss out on the lobster so we planned for the dining room that night. We both had the Blue Cheese Souffle which was just as good as the goat cheese version from the Murano. Very cheesy and creamy but they could have left off the red onions since they were a bit overpowering. We of course had the lobster which we thought was very good but many people might be turned off by the "chewiness". It is Caribbean lobster not Maine and as far as "cruise ship quality" lobster we found them flavorful and having a lot of meat. We noticed that formal night seems to be less formal than it used to be. Very few tuxedos and gowns and a lot more suits and nice dresses. I don't think this is necessarily a bad thing since packing formal wear can be quite a pain. I did not see anyone I would label as inappropriately dressed. Day 7 last day at Sea (sigh): We did our usual fun in the sun. That night we booked Qsine since usually the last day in the dining room is usually iffy. We really enjoyed it! If you are only a couple and not a group I would only order off one I-pad and share. My DW and I had the Painter's Mignon which was cooked perfectly with great sides. We had the surprisingly delicious Barbeque spring rolls (we opted out of the veggie). And finally finished up with the Slider party which was tasty and a lot of fun. By then we were stuffed so we ordered the Chocolate tombstone to go and took it back to our cabin to enjoy later (which we did yumm!). Note if you get there at 5:55 you can usually score a window seat. I would definitely recommend Qsine for a unique dining experience! Debarkation: Self debarkation nightmare!! Not really the ships fault as customs held them up for over an hour. This caused a huge cattle line all the way back to the specialty restaurants. We then got into a backed up cattle line to go through customs ourselves. We had went to debark at 7:00 (which a long line had already formed, I suggest you go real early) and didn't get to a taxi until 9am. Spent about $30 for a taxi back to the hotel and then hit the road for home. Overall: An excellent cruise with many great options and ways to have fun. An A+ experience. I have heard others complain about lack of friendliness but I felt that every staff member from the restaurant and bar staff to the entertainment staff to our cabin steward were extremely friendly and accomodating. Extra stuff: At 7pm the Hot tubs in the solarium are empty. My wife and I enjoyed a private soak several nights! The Guitarist is very good and does a mean James Taylor. Check your stateroom TV if you are supposed to get on board credit. Ours never showed up and we had to deal the pursers desk for 24 hours before we could get it settled. Movies on demand were good. We enjoyed Moonrise Kingdom, Finding a friend at the end of the world and the Campaign. It was nice to use it like a dvr and pause and resume as needed. The desserts in the coffee bar are free and are changed at lunch and again in the evening and are very good. The cookies were awesome! http://s1324.photobucket.com/user/wdblake/media/cafe1_zpsea39032f.jpg.html?sort=3&o=3 http://s1324.photobucket.com/user/wdblake/media/cafe2_zpse83a587b.jpg.html?sort=3&o=2 Just a side note that if you book Select dining they charge you prepaid gratuitys at booking and are mandatory. Only traditional dining allows you to adjust tips. Finally not be be missed are the sunrises and sunsets at sea as they a spectacular. http://s1324.photobucket.com/user/wdblake/media/stkiitssunrise9_zps1b44a669.jpg.html?sort=3&o=44 Hope this review helps and happy cruising!!! Read Less
Sail Date March 2013
We are Royal Caribbean Diamond Club members who took our first cruise on Celebrity the week of March 16th. We traveled on Celebrity Reflection, and could not have been more disappointed. We have traveled on new ships before, but have ... Read More
We are Royal Caribbean Diamond Club members who took our first cruise on Celebrity the week of March 16th. We traveled on Celebrity Reflection, and could not have been more disappointed. We have traveled on new ships before, but have never seen the type of disorganization across all areas that we experienced on this ship. Disorganization is only one of the problems we experienced. Our complaints span from our dining room experience, to butler experience, excursion experience, Suite experience (who builds a new ship without an outlet in the bedroom!!!!), and entertainment experience -- or lack thereof. The incompetence we experienced even extended to our last day -- we were never provided with a questionnaire to rate the ship and our cruise experience. We were booked in a Celebrity Suite, and our son and guest traveled in a veranda suite. When I spoke with the booking agent, I told them that we were Owner or Grand Suite travelers on Royal Caribbean. The agent assured me that this suite would be the one most comparable to our RCCL experience. What a shock when we arrived to a totally closed-in bedroom that let virtually no light into the room, where we had to squeeze by one another to get into closet. The bathroom was pathetically small, and there was no way that the two of us could do anything in the bathroom at the same time. Why anyone would build a new ship and eliminate outlets from the bedroom is beyond me. My husband sleeps with a CPAP machine, which meant one of two things both involving an extension cord -- either we could plug in the cord each night in the suite room under the desk.....or, we were offered the option of having the cord taped down to the floor for the week. That is just not what should happen in a suite that costs almost $7,000 for the week! Our experience with our butler was a joke. When we arrived at our room, none of the typical paperwork was there -- no excursion tickets, no information on the ship and events. We called him when we realized we needed an extension cord for my husband's medical machine. Three hours later, no visit from our butler to introduce himself, and no extension cord. We called again and insisted that he come and introduce himself, which he did. The next day, we needed our towels refreshed mid-day. We called Cesar before lunch, went to the pool, returned three to four hours later -- no towels. On Monday, my husband went to Guest Relations to ask how we could make arrangements NOT to tip the invisible butler. He explained the situation. Two days later, on Wednesday afternoon, we heard from the head of in-room services, and this was changed. At this price, and with this reputation, we should not have had to do this! The dining room was another joke. On day one, our assistant waiter, Alex, got sick or hurt or something that made it impossible for him to return to the dining room. So, on day two, our waiter served all his tables by himself. Robert was amazing, and did so with a smile on his face....but it was hectic, and slow. On day three we had a wonderful dinner at Murano. Day four -- the new assistant waiter Alex arrived, and was completely unprepared to help our waiter. Day five we happily dined at QSine. Day six was a disaster as our waiter tried to serve all of his tables lobster tails with limited assistance. When we called over the maitre 'D, who knew there was a problem there since he stopped by for his one and only visit to our table on day two, he asked why we didn't call him over every evening. Is that our job on our vacation? The bartender NEVER came to the table until we demanded they do so on day six. Btw -- on Celebrity, we found out that waiters do not offer grated cheese or cracked pepper.....unlike RCCL. Nor do they offer after dinner drinks. In St. Kitts, we signed up for a snorkeling excursion. We left the pier along with a group from RCCL Independence of the Seas passengers. When we got to the docks, we watched as they were led to a clean, new, beautiful boat for their snorkeling tour. We were led on to a dirty, old ship, which broke down 20 minutes into the trip, and had to return to the pier. They returned our money, but we had a lost excursion day. Sad, since this was only one of three ports. It is hard to comment on the entertainment since most evenings the entertainment wasn't available after our late dinner seating. Celebrity needs to look around and do a real assessment of who is traveling with them. On the night of the Love and Marriage Show, which was held at 10:45 in the small theatre, it was standing room only, with people standing in the hallways to hear the show. Can't Celebrity see that there are a range of different demographics on the ship traveling with them....and not all of them go to bed before 11pm? It is incredible to us that Celebrity is owned by the same company as Royal Caribbean. As seasoned cruise travelers we know what to expect. Our experience on this cruise was just horrible and it is hard to see how we would ever cruise with Celebrity again. Read Less
Sail Date March 2013
This is our first Celebrity cruise and we are mostly happy with it. The lady that took care of us at embarkation was efficient but not very friendly and the security people were scary. However, I felt better when we boarded we were ... Read More
This is our first Celebrity cruise and we are mostly happy with it. The lady that took care of us at embarkation was efficient but not very friendly and the security people were scary. However, I felt better when we boarded we were greeted with champagne which was a very nice touch. The deco of the ship is beautiful and not stuffy like other ships I been on and I can't get over the live tree in the center of the ship. Our cabin is on the 3rd deck, which is pretty convenient to the dinning room, gangway, and shopping, we didn't hear any noise or felt any vibration at all from the engine like we did on another ship. The cabin is pretty roomy and the beds were comfortable. I like that the bathroom have built-in nightlight but not much room to hang wet bathing suits or towels. We didn't use the mini refrigerator but find it strange that it was locked. Our cabin stewards are excellent; they are attentive and friendly as most if not all of the staff on the ship (all very friendly and accommodating). The food in the Opus was good except for the egg benedict, the Hollandaise sauce was icy cold and when I brought it back she didn't understand what I was saying but was happy to made me another one but the sauce on the second one was still icy cold. I didn't try it again after that. The main dining room food was good but not outstanding, the rib eye was chewy (and I ordered it med. Rare), the tofu was hard and the lobster tail was over cooked, but once again the wait staff were excellence. We have open seating and were looking forward to sharing a table to meet new friends, however, more often than not we were either seated at a table for 2 or a table of six with no one else but us. Also, we didn't find out until the end of the cruise that we could've made reservations and request to have the same waiter each night. The show for the first night was amazing after that they were average and the same comedy show was repeated several times. The house band D-Reflection was fantastic, Cindy had a great voice and she's always smiling. We always enjoy shows with passenger participation such the newly wed game, family fuel etc. they have this one dance with the officers that's pretty entertaining however, the places where they hold such events (the 3rd deck foyer and Celebrity Central) are way too small, they also need new questions for the newly wed game. Cruise director Paul did a good job and he has a very good voice (wish he would sing more) and his sidekick David Jenson is ready to host a ship of his own. Shopping on board was ok, and the advertised Amber event never happened. When I inquired about it nobody seem to know what was going on until couple of days later I mentioned it to Aleksandra in Serenity shop and she went out of her way to get me the discount I would had if the event had taken place. As for ports, instead of at sea for two days than ports three days in a roll than two more days at sea I wish they would break it up some. Read Less
Sail Date March 2013
We boarded the ship quickly, no standing in the longer lines because we opted for Concierge upgrade. It was worth it just for that alone, not to mention the free room service. We picked a room on the back of the boat for a change. It was ... Read More
We boarded the ship quickly, no standing in the longer lines because we opted for Concierge upgrade. It was worth it just for that alone, not to mention the free room service. We picked a room on the back of the boat for a change. It was nice having a balcony watching the sea go by. Only issues with the rear balconies are - soot from the ships exhaust landed on the deck and the chairs, and they aren't fully covered like the side balconies. Food was really fantastic in the buffet, and the dining room. The service in the main dining room was a little off one of the nights, but overall it was very good. The Gym is really nice. Both the outdoor pools and the indoor pool areas were great. Lots of good activities and the evening shows were very good as well. We purchased one of the cabana's for the last day of sailing. It was nice to relax in your own private ares with food and drinks. The room was very clean, the public areas were as well. This is a big ship with a lot to offer, I just would go to a side room next time instead of the rear of the ship. The port stops were nice, but the San Juan, PR stop seemed to short. Overall a really nice trip, and we would go on that ship again. Read Less
Sail Date March 2013
embarking not the smoothest. Long lines and not very good crown control. Total time 30-45 mins. Ship WOW!!! This is our 3rd Solstice class ship and they keep getting better. Plenty of room everywhere. Never felt crowded. Indoor ... Read More
embarking not the smoothest. Long lines and not very good crown control. Total time 30-45 mins. Ship WOW!!! This is our 3rd Solstice class ship and they keep getting better. Plenty of room everywhere. Never felt crowded. Indoor adult only pool is a big plus. The only thing i didn't like was that they didn't have a hot glass show like they do on the Solstice. Instead it was replaced with another pay to eat restaurant that never had more then 5 people at it. Otherwise what a great ship. Staff Couldn't have been nicer. Everyone wanted to do everything they could to help. The best i have ever seen. Food Wonderful food all around. From the buffet to the main dining room. Nothing but the best. Cabin We had an obstructed view balcony room on the 6th deck. The room was fine. No issues. However the balcony view was a little more obstructed them I had thought it would've been. Not a huge deal since I did expect some obstruction. However I was a little surprised how much the life boats obstructed the view. For the price I would stay in the same room again. Ports SanJaun - so so, not much to do St. Maarten - GREAT PORT. Tons to do and great beach right off the pier. St. Kitts - Very nice. Quiet beaches just a few miles away. Lots to do. Disembarking No problems here. Easy as can be. Highly recommend Celebrity Cruises to everyone looking for a great cruise and the Celebrity Reflection will not disappoint. Read Less
Sail Date March 2013
We sailed March 2 and everything was wonderful. I really truly cannot thing of a bad thing to say about this ship. We were in the Aqua class which is worth every penny and we did not do any of the spa services and it was still worth it! ... Read More
We sailed March 2 and everything was wonderful. I really truly cannot thing of a bad thing to say about this ship. We were in the Aqua class which is worth every penny and we did not do any of the spa services and it was still worth it! We got on the ship fairly early and had no problems. They asked to go to deck 14 for lunch and they would announce when our cabin would be ready. The cabins were ready by 1:00 and we were still trying different foods! Our cabin was decent size for a cruise ship and the balcony had 2 nice chairs with footstools and a small table. There were two bottles of champagne waiting for us and fresh flowers! Each night we got six canapes while we got ready for dinner. The cabin was always clean and ready for us, we were well taken care of. We could eat in Blu restaurant because of our cabin class. It is a medium size place -- maybe seats 150 -- and has its own galley and menu. The menu is full of very healthy foods and some "not so healthy", all were wonderful as was the service. We ate in Blu every night and also for breakfast. It is not open for lunch but the Aqua cafe is and their food is amazing. Blu alone is the reason to stay in Aqua Class. The Persian Gardens speak for themselves, an amazing experience. Leaving the ship was very easy considering there are 3000 people trying to get off. Once a porter saw I had some trouble walking a wheelchair appeared and since our car was close to the ship he took our luggage all the way to the car and put it in for us. The wheelchair had to stop at the curb and he could not go across the street. I did tip the porter $20 when I first saw him and gave him $10 when we were done -- you get what you pay for! I also gave our cabin steward $10 when we first met her, it paid back a lot. I could go on and on but I think you get the idea. Read Less
Sail Date March 2013
This was the first cruise for my wife and I on Celebrity, after 5 cruises with another line. We are in our mid 50's, from the northeast US. We enjoy relaxing, reading, and listening to music and are not looking for a whole lot of ... Read More
This was the first cruise for my wife and I on Celebrity, after 5 cruises with another line. We are in our mid 50's, from the northeast US. We enjoy relaxing, reading, and listening to music and are not looking for a whole lot of excitement on a cruise. For that, we have done river rafting, or European travel. That has an effect upon our expectations and opinions as to what the cruise should offer. OK, on to the review. Embarkation was a breeze. Literally. Everyone near us was complaining that the AC was blasting in the port. Not Celebrity's fault, I imagine. Boarding was quick and efficient. Greeted with a glass of sparkling wine upon entering the ship. The ship is beautiful, clean and very attractive. In that regard, any time that I went to a public restroom, there was an attendant present and the room was spotless. I had a few concerns regarding service based upon a few reviews here. Not a problem. Service was excellent, for meals and all around. A couple of examples: we were walking down the hall to our room one day and our room attendant, Reymond, saw us coming. He got out his key, went to our door and opened the room and held the door for us. I managed to mess up the safe one other day, and could not get it opened. I called the front desk. They sent someone up who came to the room within 5 minutes and opened the safe immediately. I once dropped my spoon at dinner and it was immediately picked up and replaced. I could cite several similar examples of quality service. As far as food was concerned, this is one of the most important parts of our cruise considerations. It was uniformly very good to excellent. Service was fine. Quality of food was excellent, both in the main dining room as well as QSine and Murano. The number of non-meat dishes for a Friday in Lent could have been better. Main cafeteria was fine for breakfast, omelets made to order. Large variety for lunch, pizza was lackluster, pasta was good, again made to order. As far as our room, we were on Deck 10, starboard aft. Size was OK, quality of bedding and pillows was good. Once we realized that there was storage over the bed, that was OK. Had some trouble finding the hair dryer (it was in the desk drawer). The switch for the lights on the side of the bed is at the bottom af the fixture. Lighting overall could be better. Nice flat screen TV. Excellent overall attention from the room attendant with fresh flowers and a bottle of champagne upon arrival (I think that this is a Concierge Class perk). Afternoon canapes were nice. Balcony was fine. Everything was very clean. Bathroom was very nice and shower was fine. Entertainment was generally standard cruise fare, with a few special points of note: In the main show in the theater, which is a rock and roll themed show, there were an acrobat and a contorsionist who were remarkable. Having seen Cirque de Soleil twice, I can vouch for the fact that they were of that extraordinary level of talent. Not what I expected. Also, the a cappella group "These Guys" and the jazz trio were both excellent and we caught them each several times. The ship does not have a large central pool. There is not a lot as far as games around the pool (though there was a lot of Zumba). If that is what you seek, be aware. There is an area set aside for ages 16 and up, the "Solarium". This is enclosed and fairly quiet, with its own pool, adjacent to the outdoor pool/zumba area. No charge. The gym was fine. My wife and I went most days, for the treadmills and weights. There are 17 treadmills, and a similar number of bikes. Mid morning is the busy time. One very nice touch is a small refrigerator full of cold, damp face cloths for use afterward. Very welcome. There are a variety of workout classes which I did not attend. Note that there are locker rooms for both men and women which provide a larger shower than in your stateroom. As for ports, this is not really a big deal for us. In San Juan, we just took a walk around the town. Unfortunately there was a power outage in town at the time. Kind of an odd time of arrival, 3 p.m. Went to Orient Beach in St. Martin (beautiful) and took a catanaran ride at St. Kitts & Nevis (open bar at 9a.m. was not a good idea for some of our fellow cruisers). Both very nice, but should have gone into St. Kitss/Nevis, as we really got no sense of those islands. Speaking of drinking, our favorite bar was the martini bar, good value for the price. $10 gets you a full sized martini. Did not participate in the casino, and shopping is not on our list of cruise activities, so can't comment. There is a very nice library, much larger than on our previous cruises. The internet cafe was easy to use, 75 cents per minute (I had to check in on my college basketball team). The officers were out and about. The captain actually came over to us at Murano and said hello. There was a "Dancing with the Officers" show in the atrium which was fun. All in all a great time. We will probably cruise with Celebrity next winter. Hope that this is helpful. Read Less
Sail Date March 2013
The Reflection is a beautiful ship and we had a wonderful time. Our balcony cabin was very comfortable and our steward took excellent care of us. We almost never saw her, but our room was always immacualte. Bathroom: The shower was ... Read More
The Reflection is a beautiful ship and we had a wonderful time. Our balcony cabin was very comfortable and our steward took excellent care of us. We almost never saw her, but our room was always immacualte. Bathroom: The shower was a little larger than on some other cruises, which we appreciated and the built-in nightlight was a nice touch. Not much room to hang wet bathingsuits or towels, though. We would have liked more hooks or one of the retractable clotheslines we've found on other ships. Cabin: Plenty of room. The bed was extrememly comfortable; we slept like babies every night. There are not enough drawers in the room, though! We stored our suitcases under the bed, but they could have added drawers under the sofa. The closet is spacious and we had more than enough hangers. Food: The Opus was pleasant and we enjoyed our meals there. We were always able to be seated immediately upon arrival (Select Dining) and they were always able to accomodate our request for either a table for two or a four-top, depending on our mood. The breakfast and lunch buffets featured a wide variety of fresh, well-prepared foods. They never ran out of anything, even by the end of the cruise. We also enjoyed eating at the Aqua Spa cafe in the Solarium area. Other: The Solarium was our favorite area of the ship! We love the quiet atmosphere, as compared to the main pool. The fitness center was superb, although we would have liked to see yoga classes every morning, not just occasionally. The evening shows were average, but we did enjoy them. There seemed to be more than enough lounge chairs on every deck and we never had any trouble finding a seat. The staff was always helpful and courteous and language was not a barrier. The embarkation and disembarkation were the most organized we've ever experienced and we loved the fact that they did not make continual announcements on the morning of disembarkation. We never felt rushed and we walked off the ship with our own bags when we were ready. We are looking forward to our next Celebrity cruise! Read Less
Sail Date March 2013
After cruising for the last 8 years on Royal Caribbean, we thought we would try the new Reflection. First, the positives...our butler, we were in a suite, Cesar was attentive and professional. The cabin was beautiful, the bathroom very ... Read More
After cruising for the last 8 years on Royal Caribbean, we thought we would try the new Reflection. First, the positives...our butler, we were in a suite, Cesar was attentive and professional. The cabin was beautiful, the bathroom very elegant for a ship. I agree with some of the other reviews that the cleaning left something to be desired. The sheets were never changed for the entire week. For a suite that was in excess of $8,000, a midweek linen change seemed reasonable. Our bathroom was always spotless with great towels. The separate living room was another matter. We often had room service and the glass top of table was frequently left I wiped. Grapes and other items found under the bed and furniture when placing suitcases. We found the food to be quite good, especially if you like steak. Our lobster was perfect, but other flea food items were not good. Our service in the main dining room varied. Our waiter and assistant were attentive but very nervous. Most of the staff seemed very stressed, liked they had horribly demanding bosses. I felt very sorry for them. Once the drink waiter and wine steward understood we had purchased the drink packages, they vanished. I have never had such a hard time getting a glass of wine or bottled water or cocktail. It was if they realized they already had your money and every drink they served you would lose money. Which I guess is technically true, but not the point of the package. I would not recommend buying the package unless you drink in excess of 5 cocktails per day every day or 11 beers per day every day. Otherwise it is far cheaper and a lot less aggravating to. Skip the drink packages. On the first day, I received a card at the spa offering discounts if you booked multiple services which I did. The first two treatments, I was in a hurry to leave and did not notice that I had not been given a discount. Then guest relations called to check in and offered to help me with any concerns so I mentioned that I did not think I had received the promised discounts. She asked if she could put me on hold to check and came right back and said that I had in fact received them. I took my receipts with me for the final treatment and compared with the price list and in fact had not been given the discounts. I had a little back and forth with the woman at checkout and ultimately was given the discounts. While I waited before and after my facial. Several other guests were complaint about the same thing. Trust but verify would be my course here. This left a very bad impression. However I will say, all my services were excellent. Beware, they will push products heavily. This is true on all cruises...maybe because they are all staffed by Elemis. I went to the pool bar one morning to get a bottle of water. I had not noticed it was 10 minutes before the bar opened as it seemed to be opened. I sat there for several minutes being ignored and glared at by the bar attendants. They walked back inside and a very nice towel attendant came up asked if I needed something and I said yes I would like to purchase a bottle of water. He disappeared in the back, came out, went back to his station and the bar attendant came out and more ignoring and glaring. I have never been more baffled by behavior. Finally, the towel attendant came back and said the bar would not open for 3 more minutes at that point and that I would not be served until then. I was floored. Why they didn't just say. Sorry, we are setting up, could you please come back in a few minutes, I would have completely understood. I just sat there there with my mouth open in astonishment. The cooler was sitting there in the open full of bottled water. Strangest behavior. Leaving the ship was a disaster due to customs. I felt bad for the ship staff, the were struggling to make a bad situation as good as possible. One staff member said that they had sent half the number of custom agents and those agents were told to take frequent breaks. With his sweet accent, he said he was told it was due to our " sequestration. What is this sequestration?" I just said you do not want to know. But I give high marks to the ship staff. I have always been a big fan of cruises, wanting to go back as soon as I left. This one was off for the above reasons and my next one will be back on RCCL. Yes, I realize it owns Celebrity but I have only had wonderful experiences on RCCL,, though the Reflection was a superior ship. Oh one last thing, on RCCL, if you are in a concierge suite, there are a lot of perks and they are spelled out in literature in your room so you will know what they are. If there were any for the Celebrity Suite, I was not aware of them. The website says the butler helps with unpacking and packing, though that did not happen. That was great for me because I prefer to do that myself, I was surprised it was not offered since it publicized. When I asked guest relations about literature about the amenities or special services, she told me my travel agent should have told me. The she gave me a giant notebook at the counter and told me I could look through it. Very strange. On RCCL , in the suites, you have a notebook with all if that covered and special menus and such. You would never know Celebrity was owned by RCCL. I sound like a huge snob but I really am not. It's just if you pay extra for your experience, that the experience should match up with what you paid for. I did get a bottle of champagne the first day and afternoon cheese and dessert plates daily, to be fair. But that was it he total of the extras unless I missed them, which is possible. Read Less
Sail Date March 2013
We have now sailed on all 5 S-Class ships, some a few times. This was our first time on Reflection. While an extra deck was added, the ship did not feel any more crowded than her siblings. The change that was made to the Sunset Bar ... Read More
We have now sailed on all 5 S-Class ships, some a few times. This was our first time on Reflection. While an extra deck was added, the ship did not feel any more crowded than her siblings. The change that was made to the Sunset Bar was a very positive one. We didn't know this was an "Excite the Senses" cruise when we booked it. We didn't know what to expect and while we didn't participate in any of the seminars, it was great to have the choice to attend. We were told all of the meat for this cruise was flown in fresh from Omaha the night before the cruise--and it was noticeable. Food in all venues was excellent. If you plan to dine in the specialty restaurants, book early! We had tried to book the 5 restaurant package both on line and by calling X, but we were told it was sold out and to try on board. We were able to book it on board, but times were limited. This was our best experience in Tuscan we have had. Murano was still great (the diver scallops wellington style are still my all time favorite appetizer) and as always, we weren't able to finish all of our food in Qsine. Lawn Club Grill served one of the best cuts of filet I have ever had. Having sailed many times, we usually run into many staff we have seen on previous ships. This time, we only found a handful. The staff was extremely friendly and outgoing. We participated in the premium package promo and with 1-2 exceptions by the pool when we waited for servers to pass by, the service was great. Many have asked if this program makes a difference--I can honestly say there isn't an issue with service levels or speed. And it seems, most on board opted for the package. Because we usually buy the beverage package, we rarely go to the Elite Lounge for drinks. This cruise, we also did not participate in any of the CC events. The day we arrived in Miami for our cruise, we were called by our vet to let us know our dear 11 year old girl (dachshund) had passed away overnight. We had intended this to be a relaxation cruise, and because of this event, we were a bit more melancholy that usual and used the time to download and relax. Disembarkation was a mess (as has been noted many times on the boards). You will note that I will score this area high as it was an issue with Customs and not Celebrity. X did their best with constant announcements. Several port agents told us that there are usually 6-7 agents for debarkation, and we only had 3. We used luggage valet and will do so from now on---$20 per person for up to 3 bags if well worth it. We typically prefer longer cruises. The demographics were very typical for this line, though more kinds/teens on board that usual--spring break. Also, we found passengers tended to dress in formal wear more so than usual and even on the informal nights. And since it seems to be asked often, jackets were required on formal nights in the dining room, as we saw guests returning jackets that had been loaned to them to wear during dinner. All in all, a great cruise and definitely in the top 3. Read Less
Sail Date March 2013
My wife and I had a great time loved everything about it ! This is just a quick review no pics, we are pretty simple more burgers/beer than wine/cheese. Embarkation - Really slow because of customs, we were not allowed on till almost ... Read More
My wife and I had a great time loved everything about it ! This is just a quick review no pics, we are pretty simple more burgers/beer than wine/cheese. Embarkation - Really slow because of customs, we were not allowed on till almost noon, so don't bother going to early. Cabin - We had 1616 in AQ great cabin, balcony was huge as advertised on these boards. The stewart was great cabin was always cleaned. Shower was awesome I have had worse water pressure at hotels on the beach. Staff - They were all great, everyone said good morning/afternoon/evening service was great never had a problem. In fact they were bringing me beer to fast, which is usually not a problem with me. Food - We loved the food, Blu was really good, we like smaller dining venues so this was great. We eat early so we never had a problem getting seated. Tuscan was our favorite, we had a table by the windows the food and service was fantastic. Qsine was OK, not really our cup of tea as my wife likes things I don't and vice/versa, they brought out her 3 things first then mine. We could of had them alternate but did not know that going in, not their fault. We did not eat in the MDR. We tried getting into Murano's the last night but there was a wait list. Room service was great, food was good and always hot. We had 3 breakfasts on our balcony and tons of burgers etc. I wanted to try to the Mast Grill but it was really busy with all the kids on board so I skipped that. The porch and Bistro were also very good, we were the 1st people on the porch the 1st day it was yummy. Drink package - this was great, no signing after a while the bartenders knew our names and we did not even show our cards or even order they just put 2 Bud Lite's in front of us. Rey at the sunset was great he just brought me a beer every 15-20 minutes. Disembarkation - Went smoothly we were in line at 6:20 AM or so with our luggage, we were 5th in line, at about 6:40 the line got really long went from in front of the ensemble lounge all the way down to the Tuscan. We heard people coming down at 7:10 saying things like "wow there are people waiting already". The only problems we saw were with the people on the ship, one guy was yelling at kids to shut up before bingo, they were watching a watch buying seminar, so I guess they should not of let us into bingo while it was going on but I heard from others he was pretty rude all over the ship. One lady was yelling at the casino staff about a machine she messed up on. Heard tons of stories about chair hogs, one guy told a couple we met that "all those chairs are mine, in fact the whole ship is mine". Someone ordered the Martini show at the bar and then left did not even take one sip of all those drinks. We were amazed, my wife and our friend tried one each. Those stories gave us smokers something to talk about. I would give this cruise 6/5 - extra bonus point for all the stories the rude customers supplied us with for smoking area chatter Read Less
Sail Date March 2013
This is a review of the 7 Day Eastern Caribbean March 23-30, 2013 cruise that my Partner and I just returned from. This is our 2nd trip on a Solstice S-Class Ship. This is also our 25th and 24th cruise respectively and 12th on Celebrity. ... Read More
This is a review of the 7 Day Eastern Caribbean March 23-30, 2013 cruise that my Partner and I just returned from. This is our 2nd trip on a Solstice S-Class Ship. This is also our 25th and 24th cruise respectively and 12th on Celebrity. Reflection is a lovely ship and is a work of art from an aesthetic viewpoint, though as you read my review, you will see that it is not the most practical ship for passengers. Also, I would have thought as this is the last ship built in the series, many of the organizational bugs and practicality issues would have been worked out, but several remain in comparison to the Celebrity M-Class ships. Embarkation We drove to the Port of Miami and parked at Premier Parking (the one in the garage on Biscayne Blvd.). They are just outside the port and charge a lot less than the garage inside the port and even gave an additional discount. I suggest booking ahead of time. We arrived at the ship at 12:30PM to check our luggage and to our dismay and (unlike Port Everglades) they had few porters. Luggage was thrown all over the sidewalk and practically out on the road. We left our luggage there, as there was little to do about it. One of our fellow CC passengers did end up losing a bag, as someone could just drive along and pick up a bag and drive off. They need a better operation at Port of Miami. We were on the ship within 30 minutes. We went through the embarkation process quite swiftly. We were met with Champagne and Mimosas upon entering the ship. The ship is very sleek and elegant. Stateroom We had an Inside cabin (mid-ship) on the Sky Deck which was spacious. Suggestion: get a room close to the elevators, since there are only two banks of elevators instead of three and it is a distance if you are at the far ends of the ship. Unfortunately, the space was not used effectively in the stateroom. Though the bathroom was a nice size and the shower was wonderful with clear glass doors that magnetically close together, storage space was limited as was counter space in the bathroom. They created custom drawers that are approximately 2-3 inches deep so they were worthless; cabinets on the side are nice with plenty of storage for toiletries. We tend to pack on the heavy side and have never had a problem on the M-Class or Century Class ships before. There are only 3 dresser drawers in the room with some nook and cranny storage. The closet is about 2/3 of the size of the M-Class ship and was actually in a better place than in the balcony staterooms. Additional storage is located over the bed and a bit lower than Solstice, so I did not have to stand on the bed to get my shirts. We did not have to crawl on the floor to get our valuables in or out of the safe this time, as Celebrity moved the safe up on Reflection. Our two cabin stewards were wonderful; Alexander did a great job with Rajan his Assistant. The only issues were that paper information was not being given to the Steward or Assistant to deliver. We missed the Cruise Critic Party and did not receive our table information either. We met with Susan the Hotel Manager and she got to the bottom of things, as it was not only our cabin being affected. She sent us a bottle of Champagne and fresh fruit, which was very nice and unexpected. We met her again at the Elite cocktail hour and Senior Officer Party. She had her staff reschedule the Cruise Critic party and also spoke to the dining room staff as well about issues there too (see below). Main Dining Room The food was very good to excellent as was the service. We were still not impressed by the layout of the MDR. The restaurant is set up in modern fashion and is visually pretty, though I still personally like a more elegant traditional main dining room. The problem is that Celebrity kept the about same amount of space for the dining room as they did for the smaller M-Class ships. It was extremely crowded and many tables were set up rectangular in a cafeteria type style. We were to be seated at a table for 8 with two friends. However, we ended up at separate tables for two. We waited 45 minute for the Maitre'D to fix this problem. We ended up at a table for four. Organization, as mentioned in an earlier Reflection review, seems to be an issue across all areas of the ship. We had a wonderful Waiter Imade and Asst. Waiter Olga at Table 330. They were an excellent team and were happy to bring you what you want and as much as you want. There is an everyday menu on the left side of the menu that includes many old favorites that you can have daily and the menu of the day is on the right. Ask for the Crème Brule to be heated, as it comes out cold. No Escargot this trip as they are having trouble with supplies. Shrimp cocktail was available daily; Rack of Lamb, Prime Rib, etc... were on the menu too. Don't miss out on the French Onion soup. There was something on the menu for everybody -- and best of all, you do not have to pay extra, as you do on some other cruise lines for quality food -- kudos goes to the Chef who came to visit the tables. We prefer late seating, as we do not like to rush on vacation though early and anytime dining is available. Specialty Restaurants There are three specialty restaurants Qsine, Murano's and Tuscan Grill. The Lawn Grill is also an option. We spent a special evening at Murano's and the food was excellent; service was very good. Expect to spend 2- 2 1/2 hours for dinner -- it was wonderful -- that is the type of experience you should pay extra for -- not to just have a regular meal. As appetizers, I had the crab cake and my partner had the Goat Cheese Souffle. For the main course, we both had Surf and Turf. For dessert, we both had the Chocolate and Gran Marnier souffles. Buffets The buffets were fairly good and offered quite a nice selection. There were separate areas for Asian Cuisine, Indian, Mexican, Pasta and Deli. Hot Dogs and Burgers are available in the pool area. Pizza has a separate section and is quite good. This was in addition to the regular buffet items. We loved the garlic asparagus, roasted eggplant and peppers. Pools/Spa The pool and spa areas were well maintained, but the pools are smaller than on other M-ships and one pool appeared to be totally dedicated to children. They got rid of the spouting water area for children, which was a wise choice as this is not the demographic you are seeking on Celebrity. Also, the indoor pool (adults only) appears a bit bigger than Solstice, but does not have the Thallostherapy jets and beds, as the Millennium class ships which is disappointing. The spa area was nice, but the changing area was very small. One area with open large spaces was the public restrooms. The pool band played daily which was very nice. Bars We were very happy to again see John, our favorite waiter, this time at the Pool Bar. This was our third trip together. The Martini Bar was very nice, but placed in an open and noisy area where you could not hear yourself talk. It was not at all intimate. We did not take the drink packages. We felt it was not worth the expense and not in the consumer's best interest unless you are an extremely heavy drinker. There are no specially-priced daily drinks on this ship. The drink of the day was in the $8 range. Ports San Juan - been there; done that - we just took a walk around Old San Juan and hit the casino at the Sheraton. St. Maarten -- best Shopping; no better prices on liquor, cigarettes, jewelry, perfumes, colognes, etc.. And you can bargain too. Go down Front Street away from Water Taxi docking point for better prices. St. Thomas - great for snorkeling and shopping (downtown), as we came in the Crown Bay dock. We missed not going into the Havensight Dock, as Crown Bay is more industrial with few shops, though more than on earlier visits. We took the St. John snorkel trip to Trunk Bay -- one of our favorites; highly recommend this excursion. Lounges/Theater The Sky Observation lounge was attractively decorated and spacious, as on earlier ships. More cabins adjacent to the lounge were added ruining the 180 degree view as it is cut off on one side. Bad choice -- especially if Celebrity decided to move the ship to Alaska. Rollie did a great job as waiter in the Sky lounge. This venue is being utilized again, now that the old Quasar Disco has been turned into conference rooms. But they need a separate Disco for the 17- 20 year olds, as they took over the disco (until midnight) and people over 21 who drink and spend money walked out, because of all of the teenagers. The three level theater was very nice and the Cirque de Soliel type show was excellent. We were glad that many of the shows were after dinner rather than at 7:00PM (pre-dinner) which did not suit us at all in the past, as we prefer not to rush on vacation. The production shows were all very good. Casino was nice to play, but very tough to win. Most table games have been raised to $10 from $5 which deterred some players, including me. They also had $15, $25 tables. The slots were tight most of the time. Paul Baya, the Cruise Director, did a nice job but was not an overly visible Cruise Director. Donette the Captain's Club Hostess was wonderful and very visible and helpful. She assisted us in many different ways. Captain Bouzakis and his Senior Staff, was very personable and friendly. We had 107 wonderful people in our Cruise Critic group. We met for our big sail away party at the Mast Bar which was the perfect meeting place, as we sailed away from the skyline of Miami. No one from the Entertainment staff contacted us, even though we had such a large group in contrast to Millennium in which the Entertainment staff set up several ship tours for Cruise Critic members. My partner and I coordinated a slot pull (which was a big hit). We all invested $9PP and the Casino hostess was a great help. She assisted us in selection of a slot machine and provided a polo shirt to the highest scorer and coupon prizes for others. Everyone had a great time. We had 29 participants. We hope to see everyone again on a future cruise. As Elite members of Captain's Club, the benefits were great. We loved the 5-7 PM cocktail hour. Though we did have late dinner, we entered the Sky lounge with nice clean dress pants (no shorts) and Polo or Tommy Bahama shirts and that was fine. The free 90 minutes of internet was great. Some of our Cruise Critic friends were also part of this Captain's Club group and had a wonderful time together. Though things were a bit bumpy organizationally on this cruise, we are always sad to leave -- when we are on Celebrity it is like being at home with food, service (most of the time) and all of the little extras the staff do to make your vacation a success. Disembarkation and customs was an absolute disaster due to the sequestration. We were supposed to be off the ship by 9:30AM. Well, at 11:00AM we were finally getting off, as the Port only had 3 Customs Agents for 3,000 people. It took about 45 minutes to get through customs, once you found the bags which were not laid out as well as in Port Everglades. We found a Porter who was very helpful, and he stuck with us the whole time and we took good care of him. Once we got outside the fun really started -- with the late disembarkation and the new cruise passengers coming in -- need I say more; it was a nightmare... We were so thankful to see the Premier Parking van (though the first Premier Parking van was a different company). We finally got on the road about 12:30 PM. You cannot compare the quality and service received on Celebrity to the other mass market cruise lines. This ship is clearly more for adults 40-70; though many children/teens were aboard and all appeared to be happy. We are ready for our next cruise -- on Celebrity whenever possible, but I think we will stick to the M-Class ships, if possible. Read Less
Sail Date March 2013
Just got off the Reflection on a cruise that departed Miami on 3/9. This is our 2nd cruise having used Celebrity once prior. Party of 3 included our 8-year old daughter off on spring break. Observations: Great officers and crew that ... Read More
Just got off the Reflection on a cruise that departed Miami on 3/9. This is our 2nd cruise having used Celebrity once prior. Party of 3 included our 8-year old daughter off on spring break. Observations: Great officers and crew that went out of their way for their passengers. The Nor'easter that slammed the Boston area last week left heavy seas in the open Atlantic. NOAA issued high surf warnings for the north shore of our Caribbean destinations - San Juan, St Maarten, and St Kitts and we were expecting seas up to 15 feet. Captain Bouzakis altered our course and used the Bahamas as shelter. As such the 1st day of our cruise was very pleasant and we did not hit a rough patch until our final 12 hours or so of sailing to San Juan. We were 30 minutes late to SJ but the delay was worthwhile give the misery avoided. Assume this cost the cruise line some fuel as we travelled further than otherwise planned. Met some fellow cruisers from other lines in St Maarten who left Miami on the same day but whose crew chose a more open water route. They reported a miserable couple of days with a lot of seasickness. Gotta love it when a crew ACTS to make your cruise pleasant, not just talks about it. Return trip to Miami was pretty calm. The Reflection is well designed where under these optimal conditions once can hardly sense any motion or vibration. Entertainment: Attended most of the shows in the Reflection theater. Nice variety, good family friendly performances, and all entertaining. Don't get prior reviewers ripping the performers and shows. If applying Broadway standards, the shows and performers don't stack up. But we weren't on Broadway, we were on the Atlantic. By that measure, the shows were outstanding. The Cirque style acrobat performance was my personal favorite. Food: Again, don't get prior reviewers ripping the food. MDR had a nice variety of options that were all well prepared. Had kid menus as well so offered something for everyone. Noticed a couple of dishes that didn't come to par, but that's gonna happen when you cook for 3000 people at a time. When pointed out, replacement dishes were quickly brought out. Specialty dining had 5 options. The highlight for me was the Lawn Club Grill. Didn't think an outdoor BBQ was going to be any better than what I could cook up on my own grill at home. I was wrong. Great food and learned a lot that should improve my own attempts on my backyard Weber. Murano was outstanding as expected. Tuscan Grill was the only place that left me scratching my head. The setting is very nice with a great view out the back of the ship. But the menu is standard Italian - lasagna, steaks and such. Enjoyed the experience but not worth the uplift given that the MDR costs nothing extra and the food is just as good if not better.. Oceanview buffet was great. Nice options, fresh ingredients, tasty food with little to no wait. Can't find anything to complain about. Kids: My 8-year old daughter loved the Fun Factory. Not many kids aboard the ship given Spring Break. About 300 out of 3000 passengers. I'm sure this is a far fewer percentage than other lines. Fun Factory staff had a full day of activities planned from 9am to 1am every evening. Only time I saw kids crying was when their parents were trying to tear them away from their new found friends and counselors. Particular shout out to Ivana that managed the cadet age group. Daughter can't stop talking about her. The ship: Nice and new, elegant but comfortable. Each public area room had a distinct look and feel. Rooms were roomy enough for the 3 of us and I noticed no appreciable noise. Slept like the dead most nights. All in all a great trip. Got more than I expected given what we invested. Will cruise again and will pick Celebrity. Read Less
Sail Date March 2013
My wife and I had just sailed the Norwegian Epic for our honeymoon in September around the Mediterranean, which was amazing, and were not planning to take a cruise again for awhile. Being from the Northeast, we were looking for a vacation ... Read More
My wife and I had just sailed the Norwegian Epic for our honeymoon in September around the Mediterranean, which was amazing, and were not planning to take a cruise again for awhile. Being from the Northeast, we were looking for a vacation for March to get away from the snow. After shelling out big dollars for our honeymoon, we were looking for a deal (All inclusive in Mexico, The Caribbean, etc.) We planned to go with another married couple who we went to college with. After searching through multiple deal sights, our friends were able to find a deal on CruCon where by booking a cruise on Celebrity we were able to get both the daily per person gratuities and the basic drink package (All beer, coffee, juice up to $5 & wine and mixed drinks up to $8) usually $44 dollars pp per day FREE! As drinks generally are the largest expense on a cruise we booked immediately. This saved us easily $800. We flew South West direct to Ft. Lauderdale early Saturday morning and took SAS from the airport to the port. SAS took over an hour to pick us up, citing a large concert of thousands being held at the Port that was causing traffic delays throughout Miami. When we finally got to the terminal, the check in rush had mostly subsided, and we were able to check in quickly. We decided to upgrade our drink package to the premium by paying the difference, $10 pp per day, as we walked up the gangway (All drinks on board up to $12) normally $54 pp per day. Nice to be handed champaign as you boarded. We got to our ocean view rooms on the third deck around 3:00, changed and b-lined for the buffet before the muster drill. Note: this was one of the largest rooms/ bathrooms I have ever had on a cruise ship. Our previous two cruises had been on Norwegian, so it was a change of pace to have an assigned meal time again. We chose the late seating in order to have time to get ready before dinner on port days. This also gave us the chance to order room service mid afternoon to tide us over. Dinner was at 8:30 and usually concluded by 10:15. The food in the main dining room was very good. They had a changing menu each night, and had to order more then one maine course on a couple of occasions. With the premium package picked a wine by the glass and they kept it topped off throughout the meal like it was my glass of water. Got to know our wait staff well, and they went out of their way to make our experience enjoyable. We were excited to be on a new ship, and were impressed by the decor. The furnishing was truly first class. There were at least 100 different types of chairs to sit in throughout the ship, we kept making movie quotes from Knocked Up as we would see several different chairs in each space. Definitely set up for someone who is looking to relax with a book. Not much in the way of entertainment. There was a great acoustic group that played at the bars which we enjoyed. The main theater shows were ok, kind of a let down after going on the Epic. We are in our late 20s and felt really young on this cruise. 80% of the ship was 50+ and their were a scattering of families. As Celebrity is the higher end brand of Royal Caribbean we kind of suspected this ahead of time. We were happy not seeing a bunch of kids running around, but it would have been nice to see more people our own age. Further Celebrity needs to develop more activities aimed at an active crowd. Getting out of dinner at 10:15 we felt like the night was just starting, but much of the ship started to shut down at 11. We were at Sun Set bar one night at 12, the closing time was listed as "Till late" and they shut the bar down. This was our first experience with an all inclusive on a cruise ship, and it was incredible. They limited you to one drink at a time, but not having to sign after each purchase was priceless. Started each day by getting fresh squeezed orange juice $2.5 in the buffet and then a Caramel Macchiato at the coffee place $4.5. Beers $5-6 and mixed drinks $7 - $11 by the pool. Afternoon specialty coffee , followed by drinks from the lobby bar while getting ready for the evening. We would generally go to the Molecular Bar (Specialty drink concoctions $12) and then to the The Martini bar (A large selection of vodka/gin martinis $10-$11) before dinner. My favorite bar Michaels Club was not open enough. Stated time was 5-11 each night but there seemed to be a specialty function every day. We were actually kicked out one night for a function that was going to begin. They had a selection of 50 bottled beers from around the world ( $5-25) and I sampled at least 20 throughout the week. To maximize the package I learned by day 2 to call the higher end alcohols in mixed drinks. I am a fan of scotch and was able to get Glen Leavitt on the rocks throughout the week. At the end of the week when we received our bill they actually itemized each time our card was swiped with a zero next to each drink purchase. We visited San Juan, St. Maarten, and St Kitts. We booked a great excursion on St Kitts, independent of the cruise ship. Greg's Safaris - where we were driven with 6 others to the rain forest where we were able to do a 2 hour hike. Greg was extremely knowledgable about the plants and wildlife. He personally maintains the trail, and is the only one who does such a tour. He cares deeply about the island and protecting the rain forest. At the end he provided fresh fruit, sugar cane, and other island specialties for us to enjoy. Well worth the money ($60pp). Instead of a chocolate buffet or a mid night buffet, Celebrity decided to do a Brunch buffet on the second full sea day. Hosted in the main dining room it was a bit of a chaotic mess. The food seemed to be the same as what had been offered in the normal buffet, but they had some decorative table displays. There was little order, and finding a table was difficult. I would have much preferred doing a late night buffet where fewer people would have come. We had an early flight on Saturday morning and decided we needed to walk off with our luggage. We were warned by Celebrity that due to the sequester budget cuts there were going to be fewer customs officers in Miami checking us in. We thought it would be prudent to get through the line quickly. Unfortunately 600 of our fellow passengers had the same idea. They had 4 officers working our entire boat, and it was causing severe delays. Ft. Lauderdale airport on a Saturday Morning is a zoo, TSA line was 1.5 hours. All in all had a great time on the ship. Food was very good, and didn't feel need to go to specialty restaurants. We would go on Celebrity again but would hope for more activities aimed at a younger crowd. 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Sail Date March 2013
This was a group of 34 cruisers, most over 70, and most on their first cruise. I chose the Reflection because I felt it would provide a positive cruise experience for these folks with sufficient variety in food and entertainment for all. ... Read More
This was a group of 34 cruisers, most over 70, and most on their first cruise. I chose the Reflection because I felt it would provide a positive cruise experience for these folks with sufficient variety in food and entertainment for all. It was definitely a good decision - they are all asking when we can do this again. Embarkation: Went smoothly albeit a bit crowded even in the Concierge line. We arrived at the port about 12:30 which seemed to have been an extremely popular arrival time. Agents were working effectively and quickly however to get everyone thru the process & on the ship. Ship: Lovely ship, with the feel of a high end boutique hotel. The decor was simple and easy to take in - not too busy. The variety of chair styles and coverings was amazing. Art on display in public areas was tasteful and interesting. Lawn Club and surrounding area was relaxing, uncrowded most of the time, and perfectly manicured. Cabins: We were in a Concierge cabin 9294 on Deck 9. The bathroom design was probably the best on any ship I have sailed on with sufficient room for two gals to put away all of our hair and cosmetic items and have space left over! The cabin was roomy enough for my sister and I, well appointed, and very comfortable. Our balcony furniture was comfortable also (on some ships I have found the balcony furniture to be uncomfortable!). Food: We were on Celebrity Select dining but ate with the same waiter on all 5 nights we are in the main dining room. We had very good service, a waiter with a great personality, and good food. We had been on the Infinity 2 months ago and noticed several of the same menu items which made ordering some of our favorites easy. On one night, one at the table didn't like the item and he quickly exchanged it for another item on the menu. We had one group dinner for everyone in the dining room - the dining room staff was very accommodating and facilitated a great dining experience for the group on our last night. Everyone was more than satisfied with the food and dining staff the entire cruise. Several of us ate in specialty restaurants during the cruise also & everyone was impressed with the food, decor, and service as well. Entertainment: This was probably the only thing I could ask for improvement on. The stage shows were good of course, but the lounge entertainment wasn't the best I have experienced - & the lounge shows were too short (15-20 minute segments). The main lounge band that sang at the pool, in the atrium, etc. was very very good - & the cruise director sang with them often. During a 80's night by the pool, he sang for nearly 90 minutes and was a definite hit! Best cruise director overall I have had in a long time. Conclusion: This was another great Celebrity experience-"Modern Luxury" goal achieved. While I book groups on several cruiselines depending on the make-up of the group, this was definitely an excellent choice for this group of older less experienced cruisers. Most are already working on selecting their next Celebrity cruise. Read Less
Sail Date March 2013
We have cruised on Carnival, Royal Caribbean, and Celebrity. Celebrity is by far our favorite cruise line. We cruised on the Eclipse last March and loved it! The ships are very similar, but I liked the decor on the Eclipse better.We live ... Read More
We have cruised on Carnival, Royal Caribbean, and Celebrity. Celebrity is by far our favorite cruise line. We cruised on the Eclipse last March and loved it! The ships are very similar, but I liked the decor on the Eclipse better.We live in S. Florida, so we did not have to deal with the airports and or hotels. We drove to the port of Miami, and parked our car there. We got to the port about 11 am and it only took about 30 minutes to register, get our sea passes and board the ship. I was impressed by how organized it was. Once aboard the Reflection, we went to the excursions desk to book and excursion for the kids in St. Thomas. They went on a catamaran, and sknorkeled at the sunken ship site. They enjoyed the ride, but there were very few fish to see. They were very dissapointed. We booked our cruise on the internet, and got the drink package and pre-paid gratuities which was a plus. We also had an on board credit they gave us as well. We upgrated the classic drink package to the premier which we paid the difference for. It was well worth it. That enabled us to get drinks from all the bars up to $12.00. (most drinks were $12.00 or less) Each bar on the ship, shas a different drink menue. They have a very cool molecular bar which has very unique drinks, a great martini bar which has an ice top, and several other bars thru out the ship. We spent alot of time at the different bars talking with friends we made and had great times. The service was very good. We had 6:00 dinner reservations in Opus every night. We sat next to the captains table, but we never saw the captain. We were told that he would not be having dinner in the diningroom because there was not enough room for all the guests. That would have been fun to experience. We had great service and the food overall was very good. Lobster night, which is on the second formal night, was a bit slow, but it was worth the wait. The somenlier was great, we loved her, and she always came to our table just after we sat down to get our order. She even went as far as making my husband sangria, she cut the fruit and made her own special recipie. We really appreciated how wonderful she was. The chef came over to our table one evening and he had a great sense of humor. We went to all the shows except the first one, The shows were good and the costumes were amazing.. The love and marriage game and Liar Liar games were hysterical, a must see. We laughed so hard. The comedian was good, but he did the same show each time. The band and lead singer were excellent. My daughter did kareokee each night they had it, and that was a lot of fun. We had two balcony rooms, they were neat and clean. We only had 2 towel animals the whole time, and our kids room had none. They were dissapointed in that. They did always put fresh towels and make and pull down the bed every day with a chocolate on our pillow every night. Getting seats at the pool was not too much of an issue, we always seemed to find them. It was great that they didn't blare the music at the pool, it was very relaxing. They had Zumba twice a day by the pool and a few water games. Late afternoon the band played which was great. They did lack servers around the pool, we had to get up to get our drinks most of the time. Towels were always on the chairs and they had plenty of extra. The chairs all had cushions which is nice. We went to 3 ports which we have been to before. San Juan, St Maarten, adn St. Thomas. We love all 3 of them. We have seen the islands, so we just walked around and shopped. The weather was great so we were lucky. We took our own bags off and left the ship at about 8:30 as soon as the doors opened. They had two doors, getting off the ship. The one by the theater was very small, the other door the line was wrapped around the ship. We got off very wuickly, went right thru customs and got our car right away. We were lucky, I heard from other passengers who did not walk off that it was a nightmare and they ran very late. We are already booked on Celebrity again in December and will book next March as well. It is a 5 star all the way! Read Less
Sail Date March 2013
There were six of us, three middle aged couples from Canada (one of which was in a wheelchair). We have all been on several cruises, and I guess that is where my heading stems from. Celebrity has been our cruiseline of choice over the past ... Read More
There were six of us, three middle aged couples from Canada (one of which was in a wheelchair). We have all been on several cruises, and I guess that is where my heading stems from. Celebrity has been our cruiseline of choice over the past few years to the Med a few times, and the Caribbean, and we are now Elite members. Nice perks include some free internet, laundry, etc. We chose this ship because it was stopping in St. Kitts where our son goes to school, and the Reflection was new. We had rented a car for two weeks and parked it at a lot outside the Port. We dropped off our check-in luggage at the port and then parked. There is a shuttle that takes passengers back to the port. That went pretty smoothly, but when we came back from the trip, the shuttle took over an hour to pick us up to get our car. Cheap, is not always the best choice, unless you have a lot of patience. Embarkation The weather in Florida was quite cold and windy, so we took our time and boarded around 1:00 P.M. All went smoothly and we just went to the cabin, dropped our carry ons and headed to the buffet. Very clean, lots of variety..for the first day. The ship It is new, and basically has the same layout as the other Solstice class ships. Our room had a nice larger balcony because it was on an angle and we enjoyed sitting outside to watch the sunsets, which were beautiful. Entertainment The musical variety shows just did not work for us. Either we were tired, or they really weren't that terrific. There was one comedy show which was repeated several times. We enjoyed the music in the Atrium before dinner. Celebrity seems to have cut back on guest entertainers, and the entertainers who played around the ship were goog, but only perform for short segments. The casino seemed quite busy at night. There was Zumba on the pool deck and it was a lot of fun. Many of the other classes are done for a fee, but there were a few free ones. We really didn't participate in tons of stuff, but the days just flew. Rooms Our room steward smiled a lot,when we saw him, but really did nothing much except throw our bed together. The towels were great for "exfoliation" and quite thin. We did ask, and only once he gave us some decent soft bath towels. I don't think they vacuumed under the bed. We had daily bulletins from February, this was March, and our friend found dirty T-shirts when they put their bags under the bed. Counters were not cleaned, glasses seemed to be rinsed out and turned over, and the floors were only done on the last night before we were leaving. Maybe we just got poor care. Food and restaurants The Hideaway on the 7th Floor has much better coffee than the buffet, etc. It is a quiet area where you can read and was just down the hall from our room. The main dining room food was just okay. Our maitre'd was outstanding. He walked around nightly to ask how we were doing. My husband cannot eat sugar, but loves sweets, so every night Juan arranged a surprise sugar free dessert. There is so much food available that no one is starving, but it was a shame to see veal chops so overcooked they were like shoe leather, and dried out lobster tails on formal night. We enjoyed having breakfast in the dining room. Very nice. The solarium restaurant has healthy choice breakfasts and lunch. We only went to one Speciality Restaurant, Murano. It was delicious. The first night they offered a 20% discount - $36.00 per person. With so many people opting to go to these restaurants, sometimes, when two people book a large table to meet others, they end up sitting at a table with six empty chairs. Alcohol, speciality coffees, juices and water packages. Our friends had booked on the 123 drink package. The Classic package covers drinks up to $8.00. It is not possible to pay the difference, so if a drink is $10.00 you will be charged the full amount. Many drinks were $8.50 and up. In any event, everyone enjoyed this option. Disembarkation Not great. We were able to get late disembarkation, so only waited a few minutes to find our stuff, but some people were stuck in the baggage room for an hour or more looking for their bags. It comes out on a conveyor belt, and not always on the one the room is assigned to. Then there was quite a line to get through customs. People were not happy.   Read Less
Sail Date March 2013
Our family cruised March 9-16, 2013 on the Celebrity Reflection to San Juan, St Maarten, and St Kitts. This trip was our third Celebrity cruise. We had cruised on the Celebrity Solstice in 2011 and the refurbished Celebrity Summit in ... Read More
Our family cruised March 9-16, 2013 on the Celebrity Reflection to San Juan, St Maarten, and St Kitts. This trip was our third Celebrity cruise. We had cruised on the Celebrity Solstice in 2011 and the refurbished Celebrity Summit in 2012 on our previous cruises. We had high expectations before going and our expectations were all exceeded. Embarkation: We arrived at the Port of Miami at 11:00 am and the check-in process was smooth and efficient. However, we had to wait in line against the wall for over 30 minutes before being allowed to board the ship. Ship: The Celebrity Reflection is a brand-new, state-of-the-art ship that incorporates elegance, functionality and a touch of class on every level. It is well laid-out. The food is at the aft or back (the Opus Main Dining Room on the 3rd and 4th level, the Tuscan Grille, Blu, Qsine and Murano on the 5th level, the Oceanview Cafe on the 14th level), the money is in the middle (shops, art gallery and casino) and the entertainment is at the front (Reflection Theater on the 3rd, 4th and 5th deck, Celebrity Central on the 4th level). On the 5th level, you'll find the Bistro on Five and Cafe Al Bacio, which turned out to one of our favorite spots to enjoy a specialty coffee and a treat. On the 7th level, you can enjoy the main Hideaway lounge, a great place to grab another cup of coffee and read and relax. While on the 9th level, you can get a chance to play on the electronic games in the Game On room. You can also unwind in the Library on the 10th and 11th deck. Moving to the 12th level, you can locate the Fitness Centre at the front of the ship. While on the ship, you probably spend part of your days on the 14th deck enjoying the pools, eating in the Oceanview Cafe or having a drink in the Sky Observation Lounge. A great place to enjoy the sail away is on the 15th deck at the Sunset Bar. Staff: Captain Apostolos Bouzakis and his entire staff are to be commended on an outstanding cruise experience. Captain Bouzakis redirected the ship so we would sail in calmer seas to San Juan, so passengers wouldn't get seasick. Overall, the staff was friendly, professional and accommodating. We wanted to point out the outstanding work of the team of professional photographers on the Celebrity Reflection. They did an excellent job of capturing our vacation memories. We would recommend that you buy a CD of your pictures at the end of your cruise. Food: From the Oceanview Cafe to the Opus Main Dining Room, the food was excellent. For breakfast, we ate primarily in the Oceanview Cafe. There were plenty of choices at breakfast every morning. There was also fresh fruit and an omelet bar for breakfast. We ate breakfast one morning in the Main Dining Room and it was nice to be served in a relaxed atmosphere. There were also several stations set up to allow for the flow of people in the Oceanview Cafe. There was a Mexican station, a Carving station, an Indian Stir Fry station, a Pasta station and a Pizza Station. Our waiter was Felipe and his assistant was Jasmina in the MDR. Both were outstanding and took excellent care of us. Not only did Felipe make food recommendations, he also gave us an overview of the islands that we were about to stop at. On Tuesday, we ate in The Tuscan Grille and our meals were simply amazing. My son and I ate the filet mignon and my wife had the rib eye steak. It you enjoy an excellent meal in a classy and elegant environment; you need to try the Tuscan Grille. The Tuscan Grille is well worth the $30 charge per person. We ate lunch in the Bistro on Five on Friday and we thoroughly enjoyed our crepes. It was well worth the $5 surcharge. We also grabbed a cheeseburger at the Mast Grill twice during the week and we wished we had done it more often. It was also an Excite the Senses cruise and we did enjoy the various specialty restaurants display their culinary skills and dishes one day on deck 4 during the week. Cabin: Our cabin was 7272 and located midship on deck 7, just around the corner from the Hideaway Lounge and the elevators. The bed was comfortable and the room was well designed. Our attendant was Leslie. We enjoyed sitting on our balcony looking at the ocean. Entertainment: Our cruise director Paul Baya was visible, interacted with the passengers, and did an excellent job of emceeing and introducing the acts all week. Paul's assistant David was also great and appears to be ready to a CD on his own ship. The a cappella group These Guys was amazing and a delight to listen to. The best production of the week was Reflection-The Show, which features acrobats performing Cirque du Soleil moves in a Rock and Roll musical in the Reflection Theater. We also enjoyed Landon Swank and his illusions. D'Revelations was also a great band and played many top 40 hits of the 60s, 70s, 80s, and 90s. Ports of Call: We had toured San Juan on our previous cruises, so we didn't book any excursions. We decided to walk around San Juan and returned to the ship. I would recommend that you go up to the port or left side on the 14th deck and take pictures as the ship sails into port in San Juan. It is a great opportunity to capture beautiful pictures of the old fort. In St. Maarten, we booked a private speedboat tour through Soualiga Destinations with Captain Bob (bcass1111@gmail.com). It was the highlight of our cruise and a great way to tour St. Maarten. For great reviews, go to Soualiga Destinations on Trip Advisor. While in St Kitts, we booked through the ship and went on a 4 x 4 Land Rover and beach tour, which was an excellent way to tour the island. Disembarkation: While the staff made every attempt to accommodate the passengers and even kept the Cafe Al Bacio open, the Miami custom officials were slow in processing the passengers and we were delayed 90 minutes in getting off the ship. However, it didn't tarnish an outstanding cruise on the Celebrity Reflection. While we enjoyed our other two cruises, this cruise was a cut above the rest and by far our best vacation. Thank you to the dedicated staff and crew of the Celebrity Reflection for creating wonderful memories for us! Read Less
Sail Date March 2013
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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