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3 Helpful Votes
Sail Date: January 2019
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and ... Read More
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and each night in main dining. Crews worked hard to please very polite. Average age appear to be 70ish. Not hardly no young people, only saw four kids. Casio was active at night. At the buffet in the evening very few people ate there.  I would say that 90 percent of folks went to main dining. We had late dining at 8:30pm. Night shows Asylum ok was a musical. Illusionist was good, comedy shows excellent especially Al Ducharme. Celebrity has no bells an whistles, no water slides , no rope courses,  no bowling alleys. We been on two of their ships. Celebrity is pretty tame.  I would not recommend to family's with kids. Pretty dry atmosphere. Read Less
Sail Date: January 2019
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of ... Read More
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of Cartegena - Yellow Umbrella Tour. Our other tours were arranged through Celebrity - Stingray City and Snorkelling in Grand Cayman were excellent. We visited Panama City and the Agua Clara canal lock, Veragua rainforest in Costa Rica and a Mayan site in Mexico. The 3 reef snorkelling in Cozumel was a little too long. The buffet on board was excellent and the main restaurant in the evening was good. The entertainment was the best we have experienced on a cruise - both the evening theatre and live performances on deck during the day. Don't go on this cruise if you don't like loud music on deck during the day. Everyone on board was very friendly and Celebrity were very well organised. Read Less
2 Helpful Votes
Sail Date: January 2019
Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling. Spent two days in Miami beforehand. Our friends ran the half marathon and ... Read More
Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling. Spent two days in Miami beforehand. Our friends ran the half marathon and we all explored the area later. Arrived by taxi at the port, the taxi driver took our cases out of the taxi and a staff member moved the cases onto the path (sidewalk), put out his hand and asked for a tip!!!! Not a great start. Embarkation was very quick, the staff were so friendly and professional and got us on board as quick as they could. On joining the Celebrity Reflection:- Cons - This time although the staff were fantastic there were quite a few complaining about conditions, contracts, etc. We upgraded to the Premium drinks package but 'classic' spirits were served and it was only when we brought it to the bar staff attention that 'premium' spirits were served. Martini Bar, usually, great atmosphere but this time lacked any atmosphere. No 'tricks' with drinks but maybe this is part of a 'cost cutting' exercise. Pros - always enough sunbeds, no matter what time we went on the deck. Cabin was clean and tidy. Catherine was our cabin steward and was very friendly. Food in Blu and Le Petit Chef was amazing, nothing was too much trouble for any of the restaurant staff. Didn't participate in any of the ship activities but usually something happening on board. Booked a couple of trips through the ship and the only one that we didn't enjoy was the Panama one. This was a trip to the lock (which was amazing) but then after having to change coach three times, given a lukewarm chicken sandwich (and a muffin) and spend 3.5hrs driving through Panama, spend half an hour at a 'market' which left only 40 minutes to walk through the old town. We all wanted to sample the local cuisine but no time to enjoy anything. On disembarkation, again, very efficient we hired a car and spent two days in Florida Keys, which was amazing. We would book another Celebrity Cruise and are looking at visiting India/Sri Lanka but would look round for other options if they have the same itinerary. Read Less
Sail Date: January 2019
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was ... Read More
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was very helpful and on top of things. We had an easy embarkation and a nice lunch in the Opus Dining Room before being allowed in our cabins. As with last year's cruise with Celebrity, they really need to get their dining situation resolved. We signed up for 'early sitting - 6 p.m.,' yet they kept making us make reservations nightly. On the 9th night found out we'd been assigned a table every night, but absolutely NO notice sent to cabin on table assignment or showed up on app until the 9th evening! Instead of getting our assigned 6:00 p.m. table, they kept insisting that we call for reservations daily. It appears they have no system for determining which cabins have assigned seating and which are not. It is a REAL pain to remember to call every morning! I will say the food in the dining room was good! The medical staff on the ship was excellent! I was under their care for 3 1/2 days, though allowed to return to my room and not confined. I pretty much opted to confine myself though and ended up using room service. Be sure to verify that your medical insurance will cover your cruise OR buy insurance to do so. Embarkation was easy and we were on the ship in about 30 minutes. We had to have 'assisted' disembarkation due to my illness and I must say assistance from leaving the ship to getting our luggage, through immigration and then to a cab was excellent and carrying! A Special THANK YOU to all of them!!!!! Read Less
2 Helpful Votes
Sail Date: January 2019
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was ... Read More
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was excellent! The Costa Maya port was not good.. village just for cruise ships- better to be 2 nights in Cartagena or different place. Dora De Explorer the best guide in Cartagena.. she is smart, warm and loves her city!! Let her show you Cartagena Roberto also an excellent tour guide in Panama The specialty restaurant that you should try is The Porch! Mediterranean fare so lots of Seafood- fresh and delicious.. lobster, shrimp, fish all very good Probably the best meal on our cruise and less $ than most other specialty restaurants.. of course, nice rooms.. clean shop and pretty Martini Bar super busy but fun as always Inc- house band were excellent Entertainment overall very good! Read Less
5 Helpful Votes
Sail Date: January 2019
I chose this ship and date to travel with five of my best friends. They had never been to any of the ports on the itinerary and since Imhad, I was the guide/planner. I had been on the Reflection on its innaugural transatlantic and again ... Read More
I chose this ship and date to travel with five of my best friends. They had never been to any of the ports on the itinerary and since Imhad, I was the guide/planner. I had been on the Reflection on its innaugural transatlantic and again in November/Dec of last year. I chose this ship for several,reasons: The crew on this ship are some of the nicest people I've had the pleasure of meeting. The food - outstanding and consistently good - and such a great selection every day. The cabins are large and roomy and the showers to die for. I knew they would love the ship as I do - and they did. We had a magnificent cruise and a grand time. It was like old home week when many of the staff actually remembered me from my Dec cruise. I got many hugs, and handshakes and hello Miss Barbara. It was really special, We had picture perfect weather, calm seas and it was the best cruise ever. Read Less
2 Helpful Votes
Sail Date: January 2019
Our first time on Celebrity Reflection. We have been on Celebrity Eclipse (2013) Celebrity Equinox (2014, 2017 & 2018 with Captain Kate) Celebrity Summit (2016 with Captain Kate) Celebrity Silhouette (2017 & 2018) Embarkation in ... Read More
Our first time on Celebrity Reflection. We have been on Celebrity Eclipse (2013) Celebrity Equinox (2014, 2017 & 2018 with Captain Kate) Celebrity Summit (2016 with Captain Kate) Celebrity Silhouette (2017 & 2018) Embarkation in the new Ft. Lauderdale terminal - a total disaster. Arrived at 9:30 AM. Up escalator at 10 AM. In the first group of 50 passengers. Had our Sea pass by 10:25 AM. Computer glitch (something about Sea pass photos not loading properly) On past Celebrity cruises we were usually onboard by 11 - 11:30 AM. In the past when you received your Sea pass, we would get a number and groups would be called by those #'s. Not this time - they called by cabin class: Suites, Aqua etc. We waited & waited. At 12 noon still computer issues. We did not board until 2 PM. No water, juice or snack provided. Not good for older passengers or anyone with diabetes. Very poorly handled by Celebrity. Our 21 day back to back (B2B) cruise was great. Moses was our cabin steward - best we have ever had. We always get an oceanview cabin. Loved to start our day at Cafe al Bacio with a great cup of coffee. Opus dining room & OV buffet had varied menus. Entertainment was good, not as loud as in the past. Watched the Superbowl in main theater with wings, sliders & hot dogs. The best part of our cruise is always the staff! We even had an opportunity to talk for a few minutes with the Captain. If I had to list all of our favorite staff - it would be several paragraphs long. Did have an issue with CLA activities. Trivia games were won by a team of passengers doing a B2B, B2B, B2B (63 night total) - a bit unfair! The Sudoku challenges were so tough that twice no one finished in the given time limit. On past Celebrity cruises, you won tickets that could be redeemed for Celebrity bling (T shirts, cards, coffee mugs, beach towels, lanyard etc.) This time, often you were given a Celebrity X metal instead. I gave them back. One last note: we found out several cruises ago that the cabin stewards have 17 cabin to clean twice a day with no assistant. I don't know about you - but we don't change our towels and sheets every day. So, we would several times a week give Moses our cabin steward a morning or evening off. We still gave the standard gratuities & also a bonus for a job well done. I wish more passengers would consider doing that also! For disembarkation we did the self walk - off (carry all of your luggage off by yourself) we were off the ship by 7:15 AM and through security, grabbed a taxi to our Hampton hotel in Plantation, FL and were back in our car by 8:30 AM. Read Less
7 Helpful Votes
Sail Date: January 2019
This was our fourth cruise. Our daughter got married on Royal Freedom, then we did Norwegian Epic to the Mediterainean, then Norwegian Sun to Alaska. We chose Celebrity this time because my sister told us Celebrity has the best food of ... Read More
This was our fourth cruise. Our daughter got married on Royal Freedom, then we did Norwegian Epic to the Mediterainean, then Norwegian Sun to Alaska. We chose Celebrity this time because my sister told us Celebrity has the best food of all. We went with a group of 8 all between 63 and 75. We flew Westjet from Toronto to Ft. Lauderdale worry free and stayed in Ocean Beach Club hotel in the north end. Although it is a half hour north of the port, the hotel prices are cheaper than near the port. This hotel was fine and friendly staff. We didn't tour Ft. Lauderdale we just spent the night had a nice dinner in the hotel and grabbed a cab in the morning for the ship. We always arrive at the port city one day earlier than the cruise date in case of any bad weather or plane trouble from Toronto. (Lesson learned, it happened to us once where they couldn't get the cargo doors to latch and held us over 22 hours in Toronto because they had no other plane.) Once at the port the Celebrity embarkation was going smoothly until they announced their computer malfunctioned and everyone who already had their Seapass with photos had to have their photos retaken. This meant everyone in line had to wait while about 1000 people had to have photos retaken. Nobody could board the ship. Everyone got grumpy waiting and Celebrity kept saying they were sorry. It took about 2 hours extra standing in line while photos were retaken. There were no drinks or snacks offered to anyone during the wait. One thing about Celebrity I don't care for is they have a pecking order of select guests, who obviously pay more, for different classes of sailing. The Aqua class example. Celebrity also lets the preferred classes board first, and they even have their own restaurants and bars on board the ship for these preferred classes only. It really does make you feel less important if you're not paying for the higher classes. But we never felt dissapointed in the normal restaurants and bars, just so you know, some restaurants you can't use. Once the computers worked again embarkation sped up and we moved along fine. The ship is beautiful. Clean and well maintained what you can see. The staff are all very friendly and look you in the eye when they approach and say hello. Staff direct you to the 14th level Oceanview Cafe for food and also told us our rooms were ready now! We were in stateroom 8120. Starboard side (even numbers) with a verandah. About 8 rooms from the front of the ship. The up and down wasn't as bad as my wife thought but there was noticeable side to side rolling as the Caribbean sea seems rougher than the Atlantic. The room is a standard verandah stateroom like other ships we have sailed, with a 32" wall mount TV. The bathroom is all contained, i.e. The toilet, shower and sink are all in one room. If one is sitting on the toilet it is tight if another is at the sink as you are touching. Some ships have the sink outside the toilet area and that is a better set up for getting ready each day. You can check your Seapass account on the room TV but note you can also download an app onto your phone for Celebrity that also tells you current costs and gives you the daily itenary. We found this app very useful and you download before you go on the cruise. It's easy for Apple or Samsung phones. There were two 120V ac outlets at the desk. Lots of storage and wooden hangers. A mini bar in the fridge (expensive) two bathrobes and a hair dryer that works well. The towels are changed every time you seem to leave the room as our steward (Singh-India) was very keen and seemed to know when we came and went. Room service was used daily around 4pm for coffee and tea. It was quickly delivered. After 11pm they charge you $4.95 for delivery. The first 2 days of our cruise the guys all found the bartenders would drive you crazy with telling you to upgrade your drink package. Every time you got a drink they would give you the pitch. It became annoying. After the 3rd day they seemed to stop bothering you. Again some bars are specialty bars for certain class of passengers and unless you have the high end drink package you can't get in there. Generally bar service is very good. The Cafe Bacio on the 5th floor is excellent for coffee, lattes, expressos and cookies and cakes anytime of the day. There is a lounge there and it's great to sit at to hear music from the 4th floor. The Bacio is also beside a Gelato ice cream bar but there is a charge for it. I never saw anyone using it. The server just stood there all day. There are ice cream stations on the 14th floor Oceanview Cafe and the 15th floor an ice cream self serve machine. Smoking is only allowed on the port side 5th floor and 15th floor port/rear side. You'll get to know the regulars. We never used any specialty restaurants as we enjoyed the Opus Dining Room for dinners and some breakfasts, and the Oceanview Cafe for breakfasts and lunches. We ate around 6:30 pm each night at Opus on the 4th floor and were seated pretty much at the same table. Our server was Alexio -India and Paolo. Both men were excellent and very kind. We tipped them extra near the end. Most ship buffets change their menu slightly daily, ie, one day you will get sushi or a large variety of Chinese. This ship has a restaurant called "Sushi on 5ive" (extra charge) and I guess that's why our buffet never offered any sushi. The Celebrity Reflection has several restaurants just for upper crust passengers that we couldn't eat in anyway. Some people may think this is separation but we never felt left out. The Opus Dining Room menu changes daily with one night being lobster, two nights were prime rib. The Opus also has daily standards of fish, New York Strip steak and a chicken dish. All were delicious. Now I mentioned this before, we noticed the Celebrity passengers average age was 65. There are no water slides on this ship. The pool areas are crambed with lounge chairs and hand rails. Daily the 14th and 15th floors are filled with older people sleeping on loungers with a book across their chests. Nothing wrong with that if that's your thing. We didn't see more than 10 19-28 year olds. Only saw 2 children under 3. And many of the passengers seemed to have mobility issues ie leg problems. canes, wheelchairs, knee braces. Entertainment was OK. They have a house band, a duo, a singer/guitar player and a big band type combo. The various bands only play for about 45 minutes then stop. At night the house band plays in the Sky Lounge at the front of the ship but it rocks so much side to side my wife couldn't stay in there. We found by 10 pm the ship was very quiet everywhere. Again the age group is older and they seemed to disapear. There were a few nights where there is an Abba tribute and lots get up to sing along and dance. There was a 60's night and again the seniors are up and dancing. Lots of fun. We saw some shows, magician was great, juggler was amazing, Danny Smart guitarist doing Beatles/Elvis tribute, comedian was very funny and a cirque de sole type show. Great movie shown was Bohemian Rhapsody. We got off at all 5 ports of call. We never took any ship excursions. Most bars in town offer wi-fi but you must drink or eat for them to enter the password on your phone. And it is slow wi-fi. The Reflection has two floors with shops on it. We found the 4th floor has the lower grade stores, the 5th floor has the high end stores. My wife wanted a Michael Kors purse. One day near the end of the cruise this store has a sale. My wife asked the clerk if this purse would be on sale that day as currently, with the Cdn exchange rate, this purse cost the same as back in Canada. The clerk was honest and said that purse was a popular purse and it never goes on sale, the sale purses are red or yellow or outdated models. We went back on the sale night and they announced every bag in the store was on sale. They were. But my wifes model was not on display! Debarkation we carried our own luggage off and it was fast and easy. Overall the Celebrity Reflection is a fabulous ship in beautiful shape with good food and friendly staff. Lots to do on board if you want to. I wouldn't say the food was better than Royal C. Or Norwegian, but we are glad we tried it for ourselves. Read Less
2 Helpful Votes
Sail Date: January 2019
We chose this cruise because of the itinerary as it would check off all the islands we hadn't been to yet and it was overnighting in Aruba and it was a two week cruise which we have never done before. I am going to start from the ... Read More
We chose this cruise because of the itinerary as it would check off all the islands we hadn't been to yet and it was overnighting in Aruba and it was a two week cruise which we have never done before. I am going to start from the beginning and I will tell you our thoughts on this cruise as I know some of the topics are very subjective: EMBARKATION/BOARDING: The ship was docked at Terminal 25, which is the newest terminal and was built for the Edge. This a very large terminal and had a very long desk with more agents than I could count. We got to the terminal at 11:40 and we were on the ship by 12:10 pm. It was one of the easiest embarkations I have ever had! There was plenty of staff to direct us to the correct line and each greeted us with sunny smiles and hellos. Even the security people were pleasant!! There were waiters waiting at the entrance of deck 5 with champagne for us and there was plenty of seating in the lounges for us to wait until we could get to our cabins which was announced that they would be ready at 1:00 PM. We sat in the Ensemble Lounge for a bit and Murano was open so I went and made our specialty dinner reservations for the trip and then we went to Deck 7 to wait to get into our Stateroom. There is a lovely area called the Hideaway on 7 midship which had very comfortable chairs and little nooks to sit and they have fresh coffee service there from early morning until late afternoon, which many of the other decks can take advantage of. We used it quite a bit on this cruise - along with our balcony. As promised, the staterooms were ready at 1 PM and we were able to drop our carry ons and go do some exploring. MUSTER - This where my ONLY criticisim is - Muster started out with a nice surprise. Almost all muster stations are in the dining rooms and lounges so you can sit and not have to stand for a interminably long time. Instead of a boring lecture - they have created a really cute film about emergency procedures, etc. HOWEVER, we were in the Opus Dining Room near the back and the decorative banners were in the way of the movie screen, so we couldn't see anything - we had to look across to the other side of the room to try to see the screen!! Now, this wasn't our first cruise, so we know "the drill"; however, for first time cruisers - this is a problem. We did have a live demo on how to use the vests. SERVICE/CREW: Impeccable service - always smiling and greeting everyone they came across. The staff in the Cafe was great - they butlered a coffee cart around and one of the servers called out " Good Morning - Happy Happy Coffee" every day! That put a smile on everyone's face! We cannot say enough about this crew - they really do care about the ship and its passengers. They were constantly cleaning and sprucing up - I didn't see any deficincies on this ship at all. Every port we stopped at they were cleaning and painting the hull!! FOOD - Now, this is subjective and I know not everyone likes all the food, but we did not have a bad meal the entire 14 days! Murano, Tuscan Grille and the Lawn Grille were absolutely superb! The Opus Dining Room was also excellent and our waitstaff and sommelier was most attentive the entire cruise. The Oceanview Cafe had a marvelous selection of food and I was impressed that they are sensitive to people who have all types of allgeriges - they had almond and soy milk and had a whole selection of gluten free pasteries. STATEROOM - We were on Deck 7 on the "bump" just past midship port side. It was quite spacious and my husband was very pleased with the shower - it was a decent size and he could move around in it. Our stateroom attendant was most attuned to our needs and while we didn't see much of her she kept our room very clean and took care of any requests in a timely manner. ENERTAINMENT/CRUISE DIRECTOR: Eddy, our Cruise Director, really made this cruise a great deal of fun. The passengers were "of a certain age" some older - some younger - and he had something for everyone. We had a Beatles cover band and a Four Seasons cover band and they were both excellent and the ship went wild for both of them. The production shows were very good and the different bands and musical entertainment was excellent and enjoyably toe tapping. They had quite a few Beyond the Podium Lectures which I attended and they were all very interesting. There was plenty to do onboard if you chose to do it. I brought my Mah Jongg set and I am glad I did - they really didn't have a complete set - we had to make up one set from two incomplete sets. Maybe they shouldn't leave the sets out - they should put them away and you would have to sign one out - that may keep the tiles from disappearing, EXCURSIONS/ITINERARY: We did Celebrity Excursions in every port except Grenada and we were pleased with all of them except Antigua. The transportation there was very uncomfortable with small vans with little to no legroom. My husband has bad knees and it was not a good day for him because of this. Needless to say, Antigua was not our favorite stop. We enjoyed all the other stops - especially the ABC islands! As I said, I chose this cruise for the itinerary and it didn't disappoint! DISEMBARKATION; This is always painful and we cannot blame the cruise lines. The fault is always with the Government and the cruise line was really concerned because of the current shudown that there would be more difficuly than usual. When we got our luggage tags - we were told that our number would be called at approximately 9:15 AM. We live in Florida so we didn't have to get off early to get to the airport. They called out number about 9:35 AM which wasn't bad and we found our luggage easily, Then came the wait; there were 6 BP agents which was a pleasant surprise - BUT they didn't have a line for foreign nationals so we were all mixed in so some people went right through, but others took a while. All in all it was about 2 hours to get everything situated, It could have been worse but it is defintely never better. As I said, we are at the mercy of the government and there is nothing the cruise lline can do, This is a cruise we would definitely do again when they bring this itinerary back - maybe it two years or so. There are many many people disappointed that this isn't on the schedule for the forseeable future. Hopefully, Celebrity will be listening and return this itinerary to the schedule in the future. Read Less
5 Helpful Votes
Sail Date: January 2019
We were on the Reflection in March as a couple and returned with friends. We took a Celebrity suite instead of the Sky suite that we had in March because my husband wanted to be able to watch football after I went to sleep. Since our ... Read More
We were on the Reflection in March as a couple and returned with friends. We took a Celebrity suite instead of the Sky suite that we had in March because my husband wanted to be able to watch football after I went to sleep. Since our friends were not in a suite we ate in the the main dining room for dinner every night. We didn't feel we lost much by not eating in Luminae as in March we mostly ordered off the main menu ( Luminae's offerings were often odd). We had a terrific waiter Melvyn who has been a waiter with Celebrity for 19 years. He made us feel special. Make reservations each night the night before!!! The Reflection is a beautiful ship, spotless and elegant with, in our view the best staff at sea ( we have been on 45 cruises (Princess, RCCL, NCL, Oceania, Regent) Our suite Butler Jesus did everything he could do for us and Leslie our stateroom attendant was excellent. The Celebrity suite has several design flaws. There are only two electrical outlets in the whole suite!! We brought a surge protector as we do on every cruise and security confiscated it. They held one of our bags without telling us ( the ship had sailed) and my husband and Jesus had to scour the ship looking for it. There is a large window cut in the side of the bedroom wall letting light in from the living room lamps and TV ( it was like New Years eve). Half way through the cruise the suite manager stopped by to see how we were doing and that night a black out curtain appeared covering the window. I guess we weren't the first to complain. I would not take that suite again considering the stiff price. Michael's Club is a great perk ( loved Alex and Alexandra) making friends at the bar, tea from 3:30-4:30 every day. I thought the specialty restaurants were over rated and not worth it. In March we loved the Lawn Club but this time we felt the food was not as good and the same with Murano. The cruise Director Eddy Jenkins is great, funny and charming. He is much more involved than they usually are. He did four lectures: 10 things you should know about Art, Music, Cruising and Wales not Whales. We saw the first three and loved them. The rest of the entertainment is consistently awful. The stage shows are old ( we saw them last year and the year before ( Celebrity has a ton of repeat cruisers so that doesn't make sense) . The Beatles cover troupe wasn't good and except for Dominic Allan ( a great musician) and December '63 ( Four Seasons) we compared it to a dental visit. The one bright spot was a young acoustic guitarist, Danny Smart. We were groupies, following him from bar to bar. The last night he played American Pie and had half the ship singing. We had been to all the ports many times before except for Grenada. We took a ship's excursion "Spices and Waterfalls". It was miss-able. The guide was great and tried her best giving a gruesome history of the island and the revolution, but it was a 45 minutes drive to a rundown shack called a factory and the skinniest waterfall I've ever seen. In Aruba, an overnight allowed the two couples to reserve ( from home) a room at the Renaissance Marriott Resort. Walked from the ship. We spent almost two full days at the private island ( they have a small motor boat) with lagoon, flamingos and restaurant) as they gave us passes until we could check into our room ( which we never even went up to). We returned to the ship for dinner. The weather was perfect, the seas calm, I hit in the casino ( gave it all back). Great cruise. Read Less
3 Helpful Votes
Sail Date: January 2019
We have sailed several times on the Reflection and her sister ships. Entertainment was excellent. Eddie Jenkins is fabulous as cruise director. He keep everyone entertained all day and evening. A charming man who made an effort to welcome ... Read More
We have sailed several times on the Reflection and her sister ships. Entertainment was excellent. Eddie Jenkins is fabulous as cruise director. He keep everyone entertained all day and evening. A charming man who made an effort to welcome everyone on a personal basis. Cabin stewards was excellent. We only took a shore excursion in Curaçao. It was ok without much to see. But we had been there many times. We prefer exploring on our own. Problem was with the dining. Food was cold. Sent it back once and then waiter served entire meal from soup to dessert in 30 min. He never came back to check other than to give the next course. I have food allergy. I told waiter but no one ever asked what it was. Dinner was a major disappointment. We had the drink package. Sommelier came by half way through our speed dinner. But then again we were served so quickly. Never got refill on wine. Really not his fault. The pizza at the buffet was always dried out. Not fresh. Minimal changes daily at buffet. Best food at Mast Grill and loved dessert at Coffee Bar. Comfortable chairs. Friendly service. We escaped the dining room for dessert at coffee bar. Better lattes than Starbucks!friendly quick service. There were 2 enrichment speakers. Dr Sam was very interesting. The second just put his outline on a screen and then read it to us. YES we should have complained to matre’d and moved to a better service area. But I don’t think I’ll be on Celebrity again so soon. Read Less
5 Helpful Votes
Sail Date: January 2019
this cruise was chosen for its relaxed itinerary and hopefully good weather. It did not disappoint. Reflection lived up to its reputation being a modern sleek and fairly lively ship. Embarkation was in the new terminal created for the ... Read More
this cruise was chosen for its relaxed itinerary and hopefully good weather. It did not disappoint. Reflection lived up to its reputation being a modern sleek and fairly lively ship. Embarkation was in the new terminal created for the Edge, there were lines but we did not wait too long before we were checked in efficiently by the staff there, The terminal did not live up to the hype that some guest were suggesting but it was adequate, As usual after walking what seemed to be an age we eventually got on board the ship to be greeted by the friendly crew with a glass on sparkling wine, We were allowed to our cabins at approx 1:30 having visited the Ocean View whilst waiting. All the other public rooms and areas were available to use. The room was very clean and although the cabin steward was under pressure he was very welcoming. So for us this was a restfuli cruise having visited all the ports previously. Private tours were available at all the ports should you wish to take advantage of them. In Antigua we walked to the Cathedral and was pleasantly surprised they have nearly finished the renovations inside and it was beautiful. Please go take a look. Donations are more than welcome as it goes to the restoration fund. If you are a cricket fan, the old ground in St Johns is still open for you to take a look. If the groundsman is around he has lots of information and memories that he will share with you. Barbados we strolled into town, went over the bridge and sat at the harbour side for a lovely cool beer, watching the world go by and chatting to other cruisers. St Lucia, having been here several times and holidayed on the island we decided to stay in town. Been berthed on the town dock we took the water taxi to the other side, then enjoyed a quiet ship. Greneda, something of a tradition for us to walk through the tunnel to the old harbour. its good to see it being brought back to life. BB;s Crabback is a great place for a drink or food and to take advantage of the free wifi. It is on the waterfront so lovely to sit. Bit of a trend here as we had a couple of beers. Aruba We visited the Butterfly farm which is well worth it, saw lots that we would never get to see in the wild. They had 34 different species and of course I have hundreds of photos after waiting patiently to try to get a shot. Well worth the $16 each. Walked back to Eagle Beach, one of the worlds top 10, and you can see why. Caught the service bus back for $3 each, great ride. Curacao, went into town as we wanted a couple of items and as the bridge was opening, we had sit and wait having a beer. It was great to see this old bridge open to let a ship through and then close. Bonaire, Once we got there we realised we have actually never been here. So got a tour which took us around the North of the island. Our lovely lady driver tried to get us into the Cactus brewery but the guy on the door was having none of it, however she dropped us off around the corner and we walked back and hey ho we got let in. they told us all about brewing the cactus and got to try the spirit. It is GORGEOUS, very refreshing. We also saw Flamingos and even a baby one, makes a great photo. 2 sea days found us back in Fort Lauderdale. having a late flight 3rd time lucky on the ships excursions we went on the Everglades trip. We did see 2 wild alligators and a small selection of captive animals, these were formally pets and are now being looked after properly. Worth doing if you havent done this trip before, Reflections did not disappoint, staff very friendly, the venues - particularly the Sky Lounge were excellant. Great Celebrity vacation once again, Read Less
4 Helpful Votes
Sail Date: January 2019
After trying several other cruise lines we keep coming back to Celebrity. This is about our 7th cruise with Celebrity and every time the ships are sparkling clean and the service is excellent. The food is great, to our taste, in both the ... Read More
After trying several other cruise lines we keep coming back to Celebrity. This is about our 7th cruise with Celebrity and every time the ships are sparkling clean and the service is excellent. The food is great, to our taste, in both the main dining rooms and the "buffet" area. We usually eat in the main dining room for breakfast and dinner, and use the buffet or burger bar for lunch so that we can sit outside with our mid-day drinks:) This is the second time we have done the 14 day itinerary in the Caribbean early in the year. I really like the 14 day cruises as opposed to shorter ones and wouldn't even consider a 7 day as you barely get on before you are planning to disembark. Although we've been to several of these ports in the past, we just enjoy being on the ship and cruising along...the port stops are just a bonus. This cruise we were happily surprised with Grenada and Bonaire. We recommend them highly and hope to return there again on a future cruise. We were happy to find that there were only a handfull of children on the ship, which is why we choose Celebrity over other, more kid friendly cruise lines like Royal Caribbean and Carnival. Also, cruising when school is in session helps. I think this is the first cruise we've ever had children on, actually. I love my grown children, but now we prefer to cruise with adults only and Celebrity's Read Less
1 Helpful Vote
Sail Date: January 2019
We were in Sky Suite 2119, a very nice sized suite on the 12th deck, forward on the port side, with a larger balcony, just a few doorways from the spa, so quiet. Jo, our butler, was very responsive and helpful. Brought us lovely ... Read More
We were in Sky Suite 2119, a very nice sized suite on the 12th deck, forward on the port side, with a larger balcony, just a few doorways from the spa, so quiet. Jo, our butler, was very responsive and helpful. Brought us lovely canapés when we requested them, and served us a lovely dinner in our suite. Raj, our suite attendant always provided a clean room and extra towels as needed, with a smile. Luminae - The Food... Amuse bouche were occasionally kind of boring (goat cheese stuffed in a large puff pastry cracker?), but would then surprise (a deviled egg with salmon caviar). Lean into the caviar, perhaps with some fresh potato crisps and sour cream? The octopus starter was EXCELLENT! Lobster salad had an odor, so I avoided it; the waiter offered me shrimp cocktail instead, and although small, the shrimp were good. Pepper tuna was a tad too peppery. Venison was overdone, and as a result, slightly dry. Had Opus grilled chicken breast one night with mashed potatoes and veggies - good comfort food, but the broccolini tasted fishy. The rack of pork was sliced, so not REALLY a rack. French onion soup was bland and oily, but escargot were quite good. The buttered lobster with champagne sauce was excellent, and my husband loved the duck as well. :) The chocolate sphere dessert was entertaining AND fabulously delicious! Zouihair, the maitre d’ was attentive and very helpful, and clearly a good leader, as his team were well trained. Sanjeev was a very good waiter always quick with a funny comment to make us laugh. Allan was a PHENOMENAL sommelier and suggested excellent pairings within the wine package we selected; the Beringers Founders Estate Cabernet, Sincerely Malbec, and the Robert Mondavi Napa Merlot we’re right in our “sweet spot”, bold, chewy, and dry. One night my husband selected a Malbec that was quite nice. Allan approved. ;) Murano was excellent, start to finish, with the mild exception of the lamb being slightly undercooked. Zac was an excellent waiter and the gran marnier soufflé was FABULOUS. Blu was good as well, just not our thing. Michael’s Club, part of our suite experience, was a great getaway. Riz, one of the staff, was an excellent bartender (great lemon drops!) and Alex and Alessandra were AWESOME concierges, getting us into the restaurants we wanted. Canyon Ranch Spa - Elizabeth’s manicure was perfectly done. My husband said my nails have never looked so good! Wakasa, who studied massage in Japan for 10 years, was my masseuse. Her hot stone massage was the best that I have EVER had and I’ve had PLENTY. On the whole, this was one of our better cruises, with great excursions (snorkeling in Bonaire!), good internet (paid, but shared), and good island locations (Antigua, Barbados, St. Lucia, Grenada, Aruba, Curaçao, Bonaire). The shows were ok, but not the BEST that we’ve seen. One comic (Rich Aronovich) was quite funny, and the local cast (singers, dancers, musicians) were quite talented. The App to determine activities and scheduled appointments is EXCELLENT, but needs to integrate with the spa. Read Less
2 Helpful Votes
Sail Date: January 2019
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked ... Read More
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked fresh and well kept. Our cabin was in good shape. Furniture was comfortable. Our cabin steward was new. He was friendly. However, we had to ask for several basic items that were not already in the cabin. Shower caps,smooth soap, robes, ice, pen, paper, laundry bags. Towels were thin and not very absorbent. Asked for extra towels. The public areas were also clean and nicely appointed. Pool area had lots of chaises and areas in the shade. Never had to go far to find an empty chaise. The buffet area was often crowded. There were many times when I had to wait to find an empty table. Buffet seating was not adequate. Food choices were good. However, there were often lines of people waiting to be served. Pool grill was good. The Main Dining Room was better than the buffet. Service was excellent. The food was good, not great. Menus are old and worn. Choices haven’t changed in years. It would be nice if Celebrity would freshen up their menus and offer new dishes. We also ate dinner one night at the Tuscan Grill. I really enjoyed the filet. Loved the Tea at Cafe Al Bacio. Entertainment was good. The musical groups were excellent. Music soup was my favorite. Evening shows were good. The Library was sadly lacking books. There is no longer a daily News sheet. Guest services said that they don’t print it anymore because people check news on the web. That only works on ships that include free WiFi for all guests. We enjoyed time in the ports, met lots of nice people, and had a good time. Read Less
3 Helpful Votes
Sail Date: January 2019
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was ... Read More
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was disturbing. Celebrity should have put dog and owner off the ship. That is actually in the write up of how they handle that situation, but I guess they did not want the press. Entertainment is subpar to Royal Caribbean. I cruise 110 days a year. This is now my 140th cruise and I have been on 22 Celebrity cruises and 77 Royal Caribbean cruises. This past year I cruised 7 days on the MSC Seaside, 8 days on the Carnival Vista, 35 on Celebrity and62 on Royal Caribbean, so I know the differences and direction cruise lines are headed to make more $$, and how they are achieving that. I have 6 more cruises booked this year, and will book at least 6 more this year. I am not booking as much in advance because of the non-refundable deposits. Read Less
3 Helpful Votes
Sail Date: January 2019
We went with 2 couples who have done this exact cruise many years in a row. We have only done 1 cruise prior to this and did not really enjoy it, however it was a Carnival down to Mexico. That cruise was a druken fest, everyone was smashed ... Read More
We went with 2 couples who have done this exact cruise many years in a row. We have only done 1 cruise prior to this and did not really enjoy it, however it was a Carnival down to Mexico. That cruise was a druken fest, everyone was smashed and rude. We booked this cruise thru a travel agent and felt comfortable with the price and amenities offered. We opted for the gratuities package and the drink package based on our friends suggestions. When we boarded the ship, we were pestered to upgrade our drink package and it was never ending, very bothersome. We loved our cabin, the best part of the entire cruise and our cabin attendant too. The first ports of call were the West Indies and very "third world". Antigua, Barbados, Genada and St. Lucia. We did not get a good vibe in any of them and felt unsafe for the most part. I would not return to any of them. The ABC Islands were great and no problem with the panhandlers or the pesky taxi drivers. The people here seem thankful for you and your business unlike the first ports. We had a good vibe and felt sad, would return and will but not by Cruise. More to follow on that. We had a number of "issues" on/off the ship. First, the first days at sea, everyone is milling about and seats were difficult to find. When we went down for cocktail hour, they had 1 waiter and 1 bartender for 50+ people. Everyone complained. After the third wight it good somewhat better. Second, we were stranded at a snorkel excursion for 1 1/2 hours waiting for pickup. They gave us an apology and a discount on another excursion only after all people on the excursion signed a petition and turn did in. Third, I went to book the next excursion and the desk had 15 people in line. I waited 45 minutes. Finally the Concierge came and apologized for the problem and told us they had an issue while in port that caused staffing problems?! I bailed out of line and went to Guest relations(no line) and 5 people working. Told the girl the problem and she booked my excursion in minutes. I asked why the Concierge was not bright enough to send some of the people here, she replied I don't know, he should have! I went back to the line and told everyone to go to Guest relations, they did! Lastly, we had a chemical incident outside our cabin. We were walking to our stateroom about 1 in the afternoon and smelled a very strong odor. Another couple also smelled it, it seemed to be within 10 rooms of ours but strongest at our room. I called the front desk and reported it, ask for an immediate update. Waited 10 minutes and nothing. Went down to the desk, a girl acted as if there was no call there. She called round and found out it was someone ordered to remove and clean stickers from the Fire Doors, using Paint thinner! I asked if they could stop, she said no. Told she would be done in about 20 minutes and the odor should be one in an hour. Went back to the room, now the girl is outside our room with a bottle of thinner, no gloves, no eye wear and no respirator. Using a rag to apply it. I asked her to stop because my eyes were watering and the fumes were affecting my breathing. Said she could not stop and suggested I leave the area. Got my wife and went to the pool for 2 hours. Returned and the odor was worse. Went back to the desk and asked for a Manager. He finally came out about 10 minutes later and apologized. Now he is offering to move us to the other end of the ship. He cannot give me any explanation of WHY it was so important to do this while people are on board! We went to dinner all the while left the sliding door open to our cabin. Came back to the cabin by 11pm, still there but a bit better. Slept in the room and awoke with headaches of course. I have reported this to corporate and they gave me a $200 on board credit for another Cruise, I think this is outrageous and will now report the incident to the Coast Guard and OSHA. Read Less
4 Helpful Votes
Sail Date: January 2019
Loved the 14 night Caribbean itinerary and was sorry to see Celebrity discontinue it. The Reflection is a beautiful ship with one of the friendliest, hard working crews I’ve seen in 21 cruises. I don’t think I’ve ever sailed on a ... Read More
Loved the 14 night Caribbean itinerary and was sorry to see Celebrity discontinue it. The Reflection is a beautiful ship with one of the friendliest, hard working crews I’ve seen in 21 cruises. I don’t think I’ve ever sailed on a cleaner ship. The crew is constantly working to keep it that way despite the slovenly habits of some passengers. (Yes, you’re on vacation but it wouldn’t kill you to throw away a can or other trash.) Food was fantastic. We ate at all the specialty restaurants except Sushi on 5 and enjoyed the food and service. The view from the Tuscan Grill is great. Arrive early enough to get a table by the aft windows. You might even get the treat of watching dolphins riding the wake. We wake up early so usually don’t make it to shows. We did, however really enjoy several of the musical acts. The Starlight Duo and Danny Smart were our favorites. If there was something of a disappointment it was the bar tenders at The Pool and Mast Bars. Usually ships put some of their more outgoing peopl in those locations. They were polite and efficient, just not very fun. I suppose everyone looks for different things in their cruise experience. Ours is pool time, relaxation, good food and friendly service. The Celebrity Reflection certainly delivered that and more. Read Less
3 Helpful Votes
Sail Date: January 2019
As we book our winter getaway in January we have learned from previous cruises that it's vital we choose an itinerary that goes down to the Southern Caribbean - the East/West itineraries in January may not be hot enough. This January ... Read More
As we book our winter getaway in January we have learned from previous cruises that it's vital we choose an itinerary that goes down to the Southern Caribbean - the East/West itineraries in January may not be hot enough. This January 4th 2019 Reflection was perfect - the weather was hot starting in Fort Lauderdale and continued for every island. Embarkation in Fort Lauderdale was easy - we were in Terminal #25 that is the new Celebrity terminal. We like this itinerary as it lets you relax immediately once you board with 2 sea days, then 5 ports, then a sea day, then 3 ports (Aruba Bonaire Curacao) and 2 days at sea to relax for the journey home. Celebrity is our favourite cruise line and Reflection is my favourite ship in the fleet. Celebrity provides a level of "modern luxury" that can't be matched with other cruise lines while still providing the casual atmosphere of cruising (not the country club feel of luxury lines). The entertainment on Celebrity has increased dramatically the past 2 years which makes me happy. The crew from the Captain on down to every person cleaning were amazing - always friendly, always professional and always willing to fix any issues. We always choose Celebrity Select Dinning and we make reservations in advance - we were a group of 6 so this was necessary. We arrived @ 6:30 and our table for 6 was always ready for us. Some may want more flexibility - not knowing what time they will eat everyday but that flexibility may mean you wait in line. All the food was amazing including Oceanview, MDR, Tuscan, Murano and our new favourite Lawn Grill. The food was great in Le Petit Chef but I wasn't a fan of the 3D concept - it doesn't enable tablemates to talk (must be quiet) and I felt pushed out at the end with the "goodbye" animation. This was a great cruise. I strongly recommend any 14-night itinerary - I wish Celebrity would offer more 14-night cruises. Read Less
3 Helpful Votes
Sail Date: January 2019
Not a good ship for sunbathers. Not enough lounge chairs and the ones they do have are packed so tightly together you have to climb onto them. People remove them to get a little space and stack them up, compounding the problem. Seams to be ... Read More
Not a good ship for sunbathers. Not enough lounge chairs and the ones they do have are packed so tightly together you have to climb onto them. People remove them to get a little space and stack them up, compounding the problem. Seams to be smokers all around the decks making people go away from the pool activity area in order to breathe freely. On this ship they took away a lot of deck space and the Corning Glass Works to put in two specialty restaurants and a grass area with several cabanas. Can't put a chair on the grass and they don't show movies until late at night. Cabin # 6157 was directly above the designated smoking area making our veranda useless as my wife has COPD. This ship is more suited to a Med. cruise. Smokers everywhere, will try to avoid this ship in the future. Waitstaff was awful most of the 14 nights. One night we had to ask the waiter if we can order after waiting 30 minutes, another we didn't get coffee or our tea until after we consumed our dessert and on other nights the table wasn't set and had to ask for silverware. I could write 150 words on our dining room experience. Bottom line: go to the buffet! Read Less
6 Helpful Votes
Sail Date: December 2018
The crew was so unfriendly and truly looked miserable. We traveled with our 3 children (10,8 and 2), we went on this same boat 4 years ago and had a horrible time year. The boat is not maintained. All games on deck 9 are broken. The kids ... Read More
The crew was so unfriendly and truly looked miserable. We traveled with our 3 children (10,8 and 2), we went on this same boat 4 years ago and had a horrible time year. The boat is not maintained. All games on deck 9 are broken. The kids club is awful. My child said she didn’t feel well they left her sitting in the sun on the sports court for an hour with no water. Told she couldn’t go to the bathroom since she didn’t have permission to sign herself out. Was told children were not allowed in speciality restaurants. I had to get permission for each restaurant. The people on this boat were the rudest old nasty people I have ever seen. On several occasions as my family got on the elevator these old people had comments. One morning some had the nerve to say quick close the door no kids allowed. My son was pushed in the elevator by one of these old nuts. It truly is a cruise line for the 75+. I would never recommend celebrity to anyone with children. I could go on and on! The cabana service on the two sea days was a joke. They have one bartender for the ten cabanas. Don’t order food through him. It took over 1.5 hours. We ended up walking downstairs and bringing up food for the kids. In the morning I would take the stroller to the ocean view cafe and I would have two dishes and the children. Not once was I offered help. When I asked for a straw I was told I had to go to the bar. So I would have to leave three children sitting at the table to go walk to a crowded bar and wait on line for a straw. The service sucked for what you pay. There were no kids activities. Also, the milk was warm in the buffet and I mentioned it to a guy in a suit. The temp on the fridge said 39... told me it was fine. Next morning fridge was set at 35. They can get someone real sick with warm milk. No regard from the boat. My kids were bored all week and were so happy to head home today. Unless your old and crotchety .. stay away from celebrity! Read Less
3 Helpful Votes
Sail Date: December 2018
Positives: 1) Fabulous ship – absolutely gorgeous, very comfortable, in pristine condition, and very well designed. I was so impressed with the cabins, pool areas, fitness area (great equipment and I used it every day), buffet ... Read More
Positives: 1) Fabulous ship – absolutely gorgeous, very comfortable, in pristine condition, and very well designed. I was so impressed with the cabins, pool areas, fitness area (great equipment and I used it every day), buffet set-up, theaters, shops, specialty restaurants, promenade, Nook, game room, library and more. 2) Fabulous specialty restaurants. All three we went to had great food and service. 3) Nice passengers. We encountered no obnoxious drunks, no one tried to steal my lounge chair at the pool (although there were always plenty even on this very full cruise), everyone in the elevators and somewhat narrow corridors were nice and polite, no one fought for position in line or over a table at the buffet, etc. 4) The standard non-alcoholic drink selection was reasonable. 5) The Qsine specialty restaurant deserves special recognition. It’s amazing. 6) The entertainers who came on board at one port and then performed before leaving at the next port were very good. 7) Did a great job with tendering at Grand Cayman where there is no ship pier. I watched the way Holland America handled tendering for its ship and felt sorry for their passengers who were crammed into relatively small and slow life boats that were difficult to climb into and out of. 8) Even though the ship was full for this New Year’s sailing, mostly there were no lines and it was easy to get around the ship. There were no lines at the bars and plenty of waiters were available to serve drinks by the pool. Showing up at the main dining room without a reservation was never a problem for us. Boarding and disembarking was orderly and expeditious. Good seats were always available in the theater (except for the late-night adult comedy show). While the positives greatly outweighed the negatives, there nevertheless were some negatives. Negatives: 1) Food (especially the entree’s) in the main dining room was disappointing. I’m not exaggerating when I say my local cafeteria serves food of at least equal quality. By the end of the cruise, I compensated by ordering three starters and two entrees each meal and then ate the more palatable from each group. 2) Not many smiles and some bruskness from wait staff at the main dining room and buffet. But there were notable exceptions. 3) More up-selling throughout the cruise than I wanted. I hear it’s even worse on many other cruise lines but if Celebrity wants to position itself as a luxury line, then its effort to “Sell, Sell, Sell” is inconsistent with that. 4) The dedicated live-aboard entertainment was nothing special. Also, the costumes tended to be racy and even weird. 5) An exception to Celebrity’s generally excellent handling of the crowd on-board was the persistent long line at guest relations. Also, while the staff was friendly, it frequently was not very helpful. 6) The pools were too cold and the hot tubs were always packed 7) Seems like the Disney and Carnival ships who docked in port at the same time as the Celebrity Reflection got priority when it came to docking location. 8) Celebrity’s repeat customer program is called the Captains Club. These privileges should work on all Royal Caribbean lines – but mostly don’t. 9) There is not enough room in the group fitness classroom. Also, charging for group fitness classes seems cheap to me. 10) Even though the ship was full, there were not that many teenagers on-board. Certainly, there were not as many as the Celebrity booking agent said we could expect on a New Year’s cruise. Also, the teen program is way too limited. 11) All the best reservation times for the specialty restaurants were taken well before boarding. This was true despite the fact that there were always many empty tables in each of the three excellent specialty restaurants we tried. Read Less
11 Helpful Votes
Sail Date: December 2018
We are first time cruisers and selected this cruise upon the advice of our travel agent, McCabe Travel in Mclean, VA. The ship itself was well maintained — clean, efficient, well-organized, friendly and helpful staff. However, the focus ... Read More
We are first time cruisers and selected this cruise upon the advice of our travel agent, McCabe Travel in Mclean, VA. The ship itself was well maintained — clean, efficient, well-organized, friendly and helpful staff. However, the focus on efficiency came at the expense of quality- in the food, entertainment and off-shore excursions. We booked two Aqua Class rooms - one for us and one for our two children, ages 20 and 16 and sailed out of Ft. Lauderdale, FLA from December 28, 2018 to January 4, 2018. The first night, we ate at the main dining room - Opus - and the food was good given the size of the crowd. It wasn’t cuisine level but it was flavorful, on-time, well-cooked and the servers were very friendly — acknowledging everyone in our party by name. The second night we ate at the Porch Grille and had a similar experience. Third night - Sushi on 5 — good food and polite, attentive servers. We never got to really know anyone or connect with them - a loss in my view - but we had a positive experience none-the-less. After that, we ate at the OceanView Cafe and the Blu restaurant. Same experience — food that was good enough and servers that were polite and friendly - just about what expected for a ship of this size. There was a wide variety of food options — from traditional English/European fare (bangers and mash), to Indian dinner to Asian to gluten-free. Plenty of different American options as well. The biggest disappointment was the desserts. All the sugar from the sweets must have been used for the drinks which seemed entirely devoid of any alcohol whatsoever. If you are a sweet-lover, just go for the ice cream. Believe it or not, as delicious as all the pastries looked, they was utterly, completely, entirely without any taste whatsoever. On the upside, the ship attempts to create unique and fun experiences at all of its restaurants and all different types of clients. It doesn’t fail in achieving this goal. If you enjoy dressing up, you can have a wonderful time in the Opus dining room, Ensemble lounge, martini bar, etc. If you want to relax and enjoy a more Caribbean vibe, you can go to the Porch, Lawn Grille or the OceanView Cafe and have a more relaxed, low-key experience. If you like game shows, concerts and comedy acts - they have those too but don’t expect anything marvelous. Adequate is what you are more likely to get. The cocktails are quite sugary and weak (we had a Classic drinks package) as were the entertainment and shore excursions. If you enjoy a nice cocktail in the evening, your best bet is to go to the martini lounge. The poolside and restaurant cocktails are quite poor quality. We booked several excursions and I would strongly suggest people book their own off-shore experiences. If you go through Celebrity, you will pay a premium for a very mediocre experience. We were very disappointed by Costa Maya - a faux Mayan village created in the jungle especially for cruise ship patrons. The beach had been overtaken by seaweed, and, because of the high wind that day, all water actitivies had been cancelled. You got one ticket for a watery drink when it would have been more enjoyable to stay onboard and the ship to yourselves. The shops were nice but the prices were twice what you would pay anywhere else. We enjoyed the ATV rides in Cozumel, but it didn’t last very long and we were back at the ship by noon. In Grand Cayman, the 7-mile beach excursion had been oversold and a lot of people were upset about it. The staff on site were not expecting such a large group and they did not have enough chairs + umbrellas for all guests. Plus, the “transportation” - a 1950’s era school bus that everyone nicknamed the “prison bus” - got stuck in the parking lot on the way out which added 30 minutes to an already bad day, Still, we enjoyed cruising and would do it again but perhaps would consider a different cruise line than Celebrity. We would book our own excursions and would consider looking into bringing our own wine/alcohol on board. The Classic drink package and the execursions really weren’t worth the price. The entertainment, other than ABBA Night, was pretty mediocre as well. Read Less
4 Helpful Votes
Sail Date: December 2018
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco ... Read More
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco rocked!Cabin was wonderful. Clean and loved having the verandah. Food was pretty good. Service was excellent.Did not go on this ship for the ports. Mexico is not my favorite, but I do like Grand Caymen. However, it is a pain not to have a port to directly dock and get off on island. Have taken Celebrity prior and the experience was wonderful and plan on taking it again. It was nice not to have a ton of children on board. For a big ship, it did not feel crowded. Would definitely recommend to friends. Even the bar service was wonderful and quick. On other lines, it can be a hastle. Overall, great experience. Read Less
3 Helpful Votes
Sail Date: December 2018
My partner and I sailed on the Reflection over the Christmas holiday, 2018. This was my second time on Celebrity, but my 18th cruise (have done Princess the most, two in RCL and one on Holland). Observations and tips: 1) This is the ... Read More
My partner and I sailed on the Reflection over the Christmas holiday, 2018. This was my second time on Celebrity, but my 18th cruise (have done Princess the most, two in RCL and one on Holland). Observations and tips: 1) This is the sexiest ship I’ve ever sailed on. Atrium extends from the main floor to the top of the ship, so natural light pours through the center of the ship. Decor is chic and the ship is spotlessly clean. Even public restrooms are always perfect. 2) Food quality is generally good to excellent. Murano (specialty restaurant) is exceptional. Blu (dining that comes with AquaClass) is very good (along the lines of country club dining or food at a very nice wedding). The buffet is phenomenal for a buffet - pizzas have perfect crusts, salad bar ingredients are fresh, fajitas available every day are amazing, and many other items (Indian, roasted turkey, spatzle, etc.) were really good. The only letdown was the Main Dining Room. I admit to a sample of one (we went for lunch one day), but it was on par with hospital or airplane food. Totally unacceptable. That being said, given how good the buffet is (which you’d expect to be a step down) it is fully possible that we both ordered the wrong things and/or it was an off day. 3) For is, the alcohol package was worth it. You can often get the classic package on promotion. You can upgrade to premium onboard for $14 per person per day. 4) Martinis at the martini bar are the highlight. Go around 4:15-4:30 to get seats for their “show”. They are entertaining. You’ll need to premium package to get drinks included here (most are $12). 5) Wine lists are excellent, and your sommelier will do wine pairings by course if you ask. If you ask, tip them. They deserve more. 6) If you’re debating between interior, oceanview, and veranda, the veranda is worth it if your budget affords. Interior cabins can increase seasickness if you are prone. If you have a veranda you will spend more time in your stateroom, enjoying privacy, shade, fresh air, etc. 7) Pay attention to what’s above, below, beside, and across from you for cabin placement. Mid-ship tends to be more expensive because old people don’t like to walk far to restaurants and entertainment, but cabins aren’t any better. You might think twice about a cabin below a kid’s club or a gym, beside a bar, near the elevator (not desirable unless you’re in a wheelchair), etc. 8) I booked AquaClass and cannot comment on whether it was worth it. In my extensive experience at Blu and one experience in the Main Dining Room, I’d say the upcharge was worth it. That being said, you can buy specialty dining packages and I think you could probably eat in a specialty restaurant almost every night of the cruise for a similar cost. 9) Murano is worth it. The passion fruit souflee is the best dessert I’ve ever eaten. 10) Peeking into cabins I couldn’t tell any difference between AquaClass, Concierge Class, or a regular veranda. Hope this helps! Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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