My wife and I took the September 1 to 11, 2017 cruise. Once the ship docked at the different ports we had wonderful days. Each stop in Greece, Malta and Italy were fantastic. The cabin, we were on Deck 11 Starboard side, was very nice. ... Read More
My wife and I took the September 1 to 11, 2017 cruise. Once the ship docked at the different ports we had wonderful days. Each stop in Greece, Malta and Italy were fantastic. The cabin, we were on Deck 11 Starboard side, was very nice. Our cabin attendant was great. The cabin was kept spotless, we had plenty of towels in the bathroom. The only issue was, we had to request the bed sheets needed to be changed. The Celebrity Reflection turned out to be just another large ship. I guess I fell into the trap of all the hype Celebrity kept sending me. I was very disappointed in the carnival like atmosphere of the shopping area. Every time I walked by the shops, on my way to the theatre, employees would harass us to come into their shops. It was very cheap for them to do this.
The entertainment on the ship was new every night, so after dinner it was nice to go to the 9 pm show. They lasted about 50 minutes. Have you ever been on a ship where the entertainers hawk their cd's? Almost every night the "talent" would say they have a table set up on the lower level lobby and you just swipe your room card and you can own their music cd or stop smoking cd or meditation cd, etc. I never expected this on Celebrity.
The dining on the ship was fine, nothing memorable or special. The Opus dining room had a nice variety of selections but nothing special. One night we went to Murano, the $50 per person restaurant. I was expecting, for $100, a dining experience. What I received was anything but. I don't drink so the waiter didn't pay much attention to us. My water glass sat empty for 8 minutes. I finally got up, took the pitcher of water, and refilled my glass. Then the waiter started to pay attention. I ordered a fish dish, and I didn't like the sauce, so I asked for the sauce to be left off. The waiter did not offer any other sauce. What I received was a burnt piece of fish. The skin side can be burnt but not the meat side. Anyway, it was a very poor meal, but it was the best Murano could do that night. A few nights later, I met a man who worked in guest relations. I asked him what he does? He said his department "fixes things". I told him of our experience at Murano. In very short order, I received a phone call from the Maitre D' of Murano. I met with him and the Head Chef. What was interesting was learning that ALL of the proteins on the ship arrive FROZEN. Nothing is fresh. So when I ordered that fish without the red bell pepper sauce, another sauce should have been offered. Our waiter must have had an off night. I appreciate the time that Krassimir Rizov and Ashly, the Head Chef, took with me. But it didn't make up for the poor service and meal.
The ship on Level 14 has a 5/8 mile walking/running track. But it goes thru the smoking section, twice. Not thought out.
The Cruise Director and his staff had plenty of activities for the 2 days "at sea". We could always find something to do.
Would I take Celebrity again? I wanted to find a reason to book 2 more trips with Celebrity, the Panama Canal and Galapagos Islands. By the end of the cruise, with being harassed in the shopping area and the other items, I decided to try Princess for the Panama Canal and Metropolitan Touring on the M/V Santa Cruz II for the Galapagos.
Embarkation and Disembarkation was great. We completed our paperwork online so when we arrived at the ship, it only took a few minutes to complete the process. The security staff was excellent. The shore staff was wonderful. At every port call, Celebrity had a tent set up and the staff had ice cold water waiting, along with cold towels to refresh your face. This was a very nice touch. Read Less