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1 Helpful Vote
Sail Date: January 2018
We love Solstice class Celebrity ships. Reflection is the largest. We like the Silouette best for décor and size. We stay in Aqua class for the use of the Persian Garden and Blu. These ships cater to adults. Staff is very ... Read More
We love Solstice class Celebrity ships. Reflection is the largest. We like the Silouette best for décor and size. We stay in Aqua class for the use of the Persian Garden and Blu. These ships cater to adults. Staff is very attentive. Food is excellent in Blu. Unfortunately the Aqua Spa café did not have the usual array of dishes, not hot ones and no poached fruit that we had last September on the Silouette. Aqua class cabins are very well appointed with lots of room for everything. The enhanced room service menu is also very nice. WE found all the entertainment especially good. A highlight was the shipboard singers matinee! Aqua Class has its own embarkation line so the wait was very short. Luggage arrive early too. The computer center could use written instructions for on/off use. Hours for assistance were limited. Shore excursions, shopping guide and guest relations all did a great job. A note about the Persian Garden. It was never full and the facilities are top notch! Read Less
1 Helpful Vote
Sail Date: January 2018
I will begin with the positives. Beautiful ship, cabins comfortable with everything you need, staff were brilliant and the cleanliness was exemplary. Negatives: there were only two choices for evening meal which did not require ... Read More
I will begin with the positives. Beautiful ship, cabins comfortable with everything you need, staff were brilliant and the cleanliness was exemplary. Negatives: there were only two choices for evening meal which did not require you to pay a substantial extra cost. These were the main restaurant Opus and the Ocean View buffet where you would also go for breakfast and lunch (there was a burger bar on the deck for lunch if you like that type of thing). The main restaurant was not a pleasant experience, it was chaotic noisy and people were crammed in like sardines. On top of this the food was dreadful and I do not exaggerate. For example I had fish three times and each time you would never guess what it was because it was razor blade thin. I thought at first they had forgotten to put the fish on the plate. The presentation of the food was no better. We paid 40 dollars each to eat at Morano’s one night because we wanted at least one decent meal. This was lovely but surely you should expect reasonable food within the cost of the cruise. The buffet was ok but didn’t change much. The deck was also crowded and sun beds so close to each other you were almost sitting on each other (that’s if you could find a free one which we often couldn’t so only choice to sit on the balcony. There were many lovely areas which were set aside for higher paying guests and excluded those who only paid the standard price. It is quite annoying to see all the lovely space which you can’t use because although we’ve paid a lot of money to come on the cruise we only get second best. There are some lovely shops on board the ship which sell expensive jewellery and bags but if you forgot to take your toothbrush or you run out of sun cream your in trouble because there are no essentials available. There was no shower gel in the room and you couldn’t buy it on the ship. We did two excursions with Celebritywhich were very expensive for what you got. If we went again which we wouldn’t we would arrange our own excursions at the port which is always easy to do and far cheaper. If you like gambling half of one deck is taken up by the gaming machines. We would not go with Celebrity again P&O was much better Read Less
1 Helpful Vote
Sail Date: January 2018
This was my third Celebrity cruise and my ninth overall. I'll start with the positives. Beautiful ship that was easy to find your way around on. The cabin was nicely appointed and roomy enough with a veranda. Breakfast served at Opus had ... Read More
This was my third Celebrity cruise and my ninth overall. I'll start with the positives. Beautiful ship that was easy to find your way around on. The cabin was nicely appointed and roomy enough with a veranda. Breakfast served at Opus had everything you might want and waiter service. Dinner in the same room was also fine except for the steak which was thin and very Sizzler-like. The solarium gave those who don't prefer to take sun all day a good choice to take a break. They also did a great job on the Super Bowl. It was shown in the auditorium on a large screen along with typical finger food for those who chose to eat dinner while watching the game. A former announcer for a pro NFL team also added color. Now for things that need some work. Lunch was a notch or two below the Golden Corral! Same subpar Mexican, Indian and Italian food for 12 days! My wife loves Italian food but only had it the first day as she could not justify the calories for very, very average fare. There was no good NY style deli to be had any day. Ham and more ham-no turkey,corned beef or pastrami to be found anywhere! C'mon Celebrity, you sail out of Fort Lauderdale not Boise! We wound up eating several times at a small cafe that offered "healthy choices " like chicken,tuna and salmon salad scooped on a small plate! Enough about food. The grassy area was a waste of space except for the few bocce players on board. A wake up call did not happen on the morning of an excursion but we backed it up with my iPhone so no harm,no foul but poor execution! Entertainment was just average and the late night adult comedy was limited to only 2 nights! Not many activities happening at the pool either. On one of the days we left the ship for an excursion we returned only to find that they were cleaning up the lunch area which as I said earlier was no big deal but the only good thing offered which was the carving station was the first to go! Lastly,gone were the folded animal towels, the carved block of ice at the pool, a crew talent show,a salute to the hard working staff and a presentation of delicious desserts that I've seen on other cruises and no sushi night unless you paid a la carte. I will conclude with a shout out to our waiters Jerome and Glen for their attentiveness and pleasantness. Read Less
Sail Date: January 2018
The ship is beautiful and amazing. The service was amazing. Embarkation was flawless, our room attendant was wonderful. We had a suite (first timers) and our butler was wonderful. Michael's Club (first timers) -- this was the best ... Read More
The ship is beautiful and amazing. The service was amazing. Embarkation was flawless, our room attendant was wonderful. We had a suite (first timers) and our butler was wonderful. Michael's Club (first timers) -- this was the best thing about the cruise. It is staffed by wonderful people. Luminae: The restaurant for suites. The service was flawless -- but the food didn't overwhelm me. I thought the menu was limited and repetitive. We did have the option to order from the main dining room menu, and I did do that a couple of times. We also went to Blu one night, and I thought the menu was more varied and I liked the food better that night. Overall, the food in Luminae was good -- but perhaps I was expecting more variety. Entertainment: I didn't see any of the guest performances, so I can't comment on them. but I did see all of the in-house shows. It's an amazing, top notch facility. The talent is amazing. the in-house band was amazing. So, what was wrong? The shows themselves are stinkers. Made up story lines that have no reason other than to string a bunch of unrelated songs together. The big show of the cruise was some odd Cirque du Soleil meets Rocky Horror Picture Show concoction that has been done to death. They singers and dancers are very talented -- they were given rotten material to work with. The real big negatives. (1) There was a mold/mildew problem in our room. There was a plumbing leak in either our bathroom, or an adjoining room, or in the hallway. There were fans blowing to dry out the carpet in the hallway. We both were stuffed up whenever we were in our room. (2) As if the mildew/mold problem wasn't enough, our room was directly beneath the kitchen/prep area for Ocean View Cafe. The noise never let up. All night long, there were carts being rolled across our ceiling, foot steps, metal trays and pans were dropped, utensils dropped. It was not possible to sleep through the noise. Lesson learned: Next time, I will get off the ship at the first port and go back home rather than suffer through this type of situation. Read Less
16 Helpful Votes
Sail Date: January 2018
This was our 8th cruise (3rd with Celebrity, 2nd on Reflection). We are a married couple in our late 40s with no young children and we love cruising. I am sorry to say that I am not sure Celebrity can say the same any more. I will detail ... Read More
This was our 8th cruise (3rd with Celebrity, 2nd on Reflection). We are a married couple in our late 40s with no young children and we love cruising. I am sorry to say that I am not sure Celebrity can say the same any more. I will detail the positives first as there were many more of those. First, the ship is beautiful. It is a wonder to behold. Art everywhere and very cool. Having just gotten out of an abbreviated dry dock, it should. (more on that) All in the crew were amazing. Always a smile, a hello, an eagerness to help and many instances of above and beyond service. Our waiter Canaca and Asst. Waiter Asri were delightful and stopped at nothing to make sure we were absolutely happy. Same goes for our room Steward Dhanveer. He was the most attentive steward we have ever had and kept our cabin tip top clean and responded to any request quickly. Thank you all. The food in the MDR was outstanding and excellent choices were available every night. I made one poor choice and as soon as Canaca realized I wasn't happy he move to give me another option. No complaints at all. We went on 3 excursions, 1 each in Antigua, Barbados and St. Lucia. All were fairly priced and were very well done and quite enjoyable. The entertainment was good. The guest performers were very good. The staff singers/dancers were good, but seemed a notch below other celebrity staffs. The onboard activities were the same old/same old. Trivia/Bingo/Dances. Other things like pool Olympics were cancelled due to weather. Other things were cancelled to relocated with no announcements. This was my major issue with the overall experience. First, Mariana and Chicko (activity staff were excellent, although Chicko disappeared after the first two days (he either transferred or went on vacation). Beyond that, the Activity Director, Charlotte, is in the wrong position. Very little energy and at times rude. The enjoyment of the activities is based soley on the staff. If no energy given, non given back. This really needs to be addressed. Another item to be addressed is the venue choices for activities. Most of the dancing was held in the Grand Foyer which has room for about 20 people. It is not conducive to anything. Rethink this. And finally at the top of the chain here, the Cruise Director Maarten (his last cruise on Reflection) was absent except to introduce an event. Minimal announcements and very low visibility with the guests. The pool area crowded on sea days. No surprise. The brass of all the cruise lines need to get together to solve this. The chair hogs were in full force. Towels on chairs by 7 am and left there 1/2 the day and never used and little to no action by staff to rectify. Get out to the pool at 845 after gym and breakfast and all chairs gone and only 30% actually occupied. The captain was very hands off, he made his announcement every day but very little mingling with the crew. No big deal, just noticeable. Finally, the cost cutting. Little things that stand out to an experienced cruiser. Towel Animals in the Cabins. A cute little thing that is missed because it was fun to comeback to at night. The singing by the waiters was missed. No big deal but things like that just add to the fun of cruising. Bigger things - My wife and I had the drink package. At $55 at day for the classic package, why is beer (Stella, Grolsh priced at $10 a bottle so you need the premium package or pay $1 more?) Also, why is Frangelico (a $25 bottle of liqueur) price at $10 a shot and on the premium package. It just felt so blatantly greedy it was quite disappointing. One thing I was surprised with was even though just out of dry dock was surprised by how many chairs were threadbare. One last item, and this is for Celebrity Brass. The Lawn. This is an absolute waste of space. Real grass! Wow! So what? We left land to go on a cruise. And it is so fragile that there are signs for people to stay off the grass! A new big screen installed that you can only watch on the grass that they don't want you on. Rethink this space. It can be used so much better. More lounge space. A dance space (brilliant), a night club, something. Please. Fix it! Read Less
4 Helpful Votes
Sail Date: January 2018
This was our 13th cruise together, and first with Celebrity. We have cruised on the “Big Three” up until now. Not only was this our first Celebrity cruise, but at a 10 day voyage this has also been our longest. We are ... Read More
This was our 13th cruise together, and first with Celebrity. We have cruised on the “Big Three” up until now. Not only was this our first Celebrity cruise, but at a 10 day voyage this has also been our longest. We are Florida residents and drove to Ft. Lauderdale for our cruise; thus we did not participate in any hotel, air, or any other activities before embarkation. The Reflection happened to be in drydock the week before this cruise. So as one would expect, the ship was immaculate. All the furnishings, carpet, and all other surfaces were in pristine condition. The ship was just beautiful, and the artwork ranging from interesting to beautiful only enhanced the atmosphere. The Lawn Club provided a somewhat unique atmosphere, although the grass was in bad shape. We sailed in January, so I’ll blame the weather for that one. As far as shipboard activities, we must say we found ourselves with more down time than we have experienced before. Typically we have to debate on what activity to participate in on a cruise. With this trip, we had hours with little planned. This isn’t to say there was nothing to do, just not for our age group and interests. We tried to make all the trivia sessions, but found them to be very challenging. We play trivia frequently at home as well as on cruises, and we usually do very well. This time, we were embarrassed. However, the staff (Charlotte) noticed this reaction in us and took the time to stop us and ask if she could change anything to make our experience better. This is a level of service not found in cruises past, and a credit to the cruise line. We did however really enjoy the Silent Disco, as well as Coca Cola tasting, and other games. We blew a few bucks in the casino, which was a pretty standard experience. Bingo was also there, although we played only once. Regarding service, I can sum this up in a single sentence: The best we have ever had. From John our cabin steward, Gede in Sushi on Five, Jayson in the Opus dining room, Charlotte in the entertainment staff, and Martin our cruise director, the service we experienced was outstanding. Just about every crew member we interacted with or even just passed in the corridors was smiling, friendly, and went out of their way to make sure we were enjoying ourselves. This level of service we rarely find on land, to say nothing about past cruises. We had some wonderful shore excursions during our cruise. In Antigua, we did the Stingray interaction tour, and were amazed. The stingrays got up to 5 feet across, and it was awesome to have them swimming around our legs and come up to us for food. The staff did a great job in teaching us how to safely interact with them. In Barbados we did the turtle and shipwreck snorkel. We saw the rear end of a turtle as we got in the water, and that was it as far as turtles. Can’t control wildlife, but at least the shipwreck was interesting to see. The crew on the boat tour we used was some of the best we ever had. Very friendly, talkative, and fun. We even skipped the beach part of the excursion to sit on board, drink delicious rum punch, and talk about their country. In St. Lucia we chose the Marigot Bay on your own tour. We should’ve known that a $35 shore excursion would be a disappointment. We found ourselves between closed shops and a beach that we couldn’t use chairs or anything else without paying for it because it belonged to an unaffiliated resort. In St. Kitts we took the Jungle Tour and Beach. This tour is NOT to be missed! Greg, who owned the tour company, was our guide in an open air off road vehicle. We went up into the mountains for fabulous views, stunning picture opportunities, a sampling of local rum punches, followed by an hour stop at a beach resort. Greg was extremely knowledgeable and really made the tour outstanding for us. Lastly, in St. Thomas we participated in the Discover Scuba Diving excursion. If you have never tried scuba and are interested, this is a great way to try it without too much stress. You get a safety briefing followed by practice with some safety drills (regulator recovery and mask clearing), and then it is off for a 30 or so minute dive at approximately 40 feet deep around a ship wreck. The staff did a great job, and we had a blast. However, we both had a hard time with the masks, so you may want to bring your own if you have one. Lastly we participated in the behind the scenes tour on our last sea day. We have done this type of tour before on Carnival and Royal Caribbean. This tour has been our least favorite, unfortunately. We visited the bridge, engine control room, MDR galley, and the laundry facilities. We passed by the captain and cruise director as we approached the bridge. Why not have one of them on hand for photos or a Q&A session in the bridge? On a prior tour we had our picture taken at the ship controls next to the captain. It is still one of my favorite cruise pictures, and I wished we could have a similar experience. Our tour guide mentioned other areas on board (crew bar, crew mess, etc) that we didn’t visit. Why not? Additionally, on other tours, we were given lanyards with “behind the scenes” on it, as well as tote bags showing that we took the tour. On this tour, we got a smile and a thank you. With how well everything else was done on this cruise, I was surprised that the tour was as bland as it was. At $100 each and a group of 20, that’s a lot of profit that really should be used to make the tour more rewarding. We were in cabin 9101, a balcony cabin at the very front of the ship. The cabin was nicely laid out, although we found storage space to be somewhat lacking. The room was well maintained however, a credit to our cabin steward. The TV is on a swivel to make it easier to see from the bed, but the swivel didn’t remain stationary and would move during rough seas. So every few seconds it would slide from side to side, making it kind of difficult to watch. The balcony was bigger than on other ships, and had plenty of space to stretch out after a great breakfast or while reading. The biggest complaint about our cabin would be the lack of outlets at the bedsides. We found the food on Celebrity Reflection to be outstanding. We ate at The Opus Dining Room (the MDR) several times, and were very pleased. The sommelier made rounds just after being seated and the dinner service was wonderful. Wine was refilled without request, and our servers were great. One “formal” night we had lobster tail, a treat I always look forward to. Our server Agus offered to bring me two. I have asked on prior cruises for one plate, one set of sides, and two lobster tails; every time before I was told they couldn’t and was brought another plate, making dinner longer for us and ultimately a waste of food because I just wanted the extra tail. Agus knew what I wanted without asking. All the food we had in the MDR was wonderful. I was also surprised at the quality of food in the Oceanview Café, the ship’s buffet. Lots of variety and everything was delicious. It never felt overly crowded there, and fining seats wasn’t a hassle. We also made reservations for the Lawn Club Grill, and had a great time. We chose to cook our own steaks, and were given guidance and tips by the venue chef. He was lots of fun, and the pizza and steaks were amazing. We not only enjoyed fantastic food, but had a lot of fun as well. On our second sea day we had lunch in Sushi on Five. Gede was our server, and he was excellent. You could tell he took pride in his job performance, and he provided information on how each dish was prepared for us. The sushi was excellent! On the downside, we were disappointed with the Mast Grill, which has burger and hot dogs. They advertise “to order” burgers, but both times I ate there my burger came out of a giant pan of prepared meat patties on top of the grill. The fries were acceptable, but this was otherwise a disappointment. As far as bars, the drinks were pretty good. Of special note is the Martini Bar. I’m not one to regularly order a martini, but it only took one to get me hooked. I returned several times, and had some wonderful drinks. Not only are the martinis delicious, but the staff can put on a great show. This bar was usually crowded, and a fun place to be. Also not to be missed as other reviewers have said is the Sunset bar, especially when sailing away from a port. The staff cranks out drinks quickly, and this makes for a fun place to hang out before dinner. We traveled by ourselves, so I can’t respond regarding the kids activities. However, we did note that there were very few children under the age of 18 on board. I heard a crew member saying that there were fewer than 20 children onboard. If you are traveling with little ones who are looking to make friends as my nephews do during the kids activities, this may not be the smartest choice. Regarding the entertainment, we found the Reflection offered a variety of acts that were wonderful. From comedians to magic, from vocalists to a hypnotist show, and not forgetting the rock band, Celebrity brought us some outstanding entertainment. The production shows were also entertaining, although we more enjoyed the guest acts. We looked forward to the entertainment each night, and planned our nightly itinerary ensuring we caught each one. Disembarkation was a breeze. We always do the express process, carrying off our own luggage so we can get home sooner to see the fur kids. There were plenty of staff on hand to facilitate this process, and we went from cabin to car in under 30 minutes. To summarize, we had a great trip. As this is our first venture into a premium cruise line, I can say that Celebrity made the extra expense well worth it. The food was the best I have had on a cruise ship, and the level of service will be very difficult to beat. The ship was simply beautiful, and we had some unforgettable shore excursions. My fiancée enjoyed herself too, but was disappointed in the lack of activities on sea days. She doesn’t enjoy sitting by the pool people watching, or gazing at the ocean while listening to some great music. If you are the type like her and expect belly flop competitions, hairy chest battles, or towel animal making classes, this might not be the cruise line for you. Despite the fact that regarding age we were most certainly in the minority (both under 40, we were called “kids” and the jokes by other guests even started in the embarkation line!), our fellow passengers were a lot of fun. I think we’ve chatted with more people on this ship that we didn’t book with than on all other cruises combined. While the boat was relatively quiet after 11 PM on most nights, the Silent Disco was some of the most fun we’ve had at sea. Those folks were rockin’ well past our bedtime. We will certainly sail with Celebrity again, and I am already excited about it. Read Less
1 Helpful Vote
Sail Date: January 2018
Our cruise started out on a good note. When we arrived at the port at 11:00 a.m., we were able to get on the ship right away. The best part was that we could get into our room immediately. As we carry on all of our luggage, we were ... Read More
Our cruise started out on a good note. When we arrived at the port at 11:00 a.m., we were able to get on the ship right away. The best part was that we could get into our room immediately. As we carry on all of our luggage, we were unpacked and ready to go by 11:30 a.m. The ship had been in dry dock before we boarded so everything was fresh and clean. The food at the Oceanview Cafe was excellent for buffet food. The Main Dining Room food was excellent. The presentation was outstanding. On most cruises we have been disappointed in the desserts; however, we really enjoyed them on this ship. Service was very good as well. We also really enjoyed the food at the Spa by the adult pool. There was a good variety of healthy options for breakfast and lunch. We had a concierge balcony for our first time. The room was large and it was nice having foot stools for the chairs on the balcony. We enjoyed getting the fresh fruit and appetizers everyday. The entertainment was the best we've seen overall. We enjoyed it every night. The comedians, ventriloquist, the Billy McGuigan band (rock & roll band) and the ships' entertainers were all so good. The two house bands were both very good and we enjoyed dancing to their music. We just wish they would take the big ornamental rose off of the dance floor. We also enjoyed going to the silent dances. We did two Celebrity shore excursions. In St. Lucia we did the Exotic Garden & Beach Break. We enjoyed the Exotic Garden where we went to a private home in the mountain and saw various gardens with a small greenhouse with orchids. The view was wonderful and they offered a few island delicacies. The beach they took us to was a public beach. I believe it was Pigeon beach. Some of the chairs were nice but others were pretty old. It was uncomfortable getting into the water because of rocks but once you got in, it was nice. I saw a few people fall as they were getting in and out of the water. Our second excursion was Flavors of St. Thomas. We really enjoyed this excursion. We stopped at three restaurants and one lookout point. The first stop was a bar, Sidestreet Pub where we made a drink, the Painkiller. We would have liked an appetizer to go along with the drink. The second stop was Gladys' Cafe where we had a full meal that was delicious. The third restaurant was Virgilio's Italian Cuisine where we had Bananas Foster that was made at our table and it was the best I've ever had. We also went to the Captain's Club. We are Diamond Plus on Royal Caribbean so we are Elite on Celebrity. We found the perks on Royal Caribbean are a little better than Celebrity. The cocktail party is only 2 hours on Celebrity and 3 on Royal. Royal also puts 3 free drinks on your card that you can go to any bar to get drinks during the 3 hour period. This is nice when you are traveling with people who are not at your level. The service at the Captain's Club was excellent. Read Less
Sail Date: January 2018
We have sailed Celebrity before and had a previously purchased voucher to use. I gave my travel agent 2 time slots that fit into our schedule and chose this cruise on the Reflection based on the itinerary and the timing. Our first ... Read More
We have sailed Celebrity before and had a previously purchased voucher to use. I gave my travel agent 2 time slots that fit into our schedule and chose this cruise on the Reflection based on the itinerary and the timing. Our first cruise was on Celebrity and we loved it! This time, not so much. If it hadn't been for Estelle in guest relations I would have needed to give it a lower score. While the rooms and cabin stewards are still awesome, we definitely saw a lower level of food quality and activities than we did on our first cruise in 2004. Some examples - no sushi was ever offered on the lunch buffet, the crackers offered with cheese were packaged saltines (and first few days were stale), no deck parties with food. The food in the main dining room was okay but the desserts were lacking, in my opinion, as many nights did not have a dessert with chocolate. Now, since I did not like the standard chocolate cake and am not a fan of mousse and custards, others might find it okay. Our dinner in Murano exceeded our expectations, both in service and taste. The Murano lobster and Chateaubriand for 2 were perfectly cooked. One area Celebrity has gone up in is the entertainment in the theater. The guest entertainers and cast shows were excellent! I work in Broadway theater and the current lead singers in the cast could be travelling with any show out there today. We did not really care for the other ship entertainment that we heard but that could have been to the sound board operator's inability to set the volume at anything but rock concert. It's a little unnerving to not be able to talk in the Ensemble Lounge because Fiesta Duo: Classical Strings is too loud. Same could be said for The Cardinals and The Accents. There was not a good blend of voice to instrument and, especially in the Foyer, were too loud. Which brings me to one of the main drawbacks of this ship - the main glass elevator area from the Foyer on up. When a band (or the art auction) was happening on Deck 3, the sound went all the way up. In my opinion, this rendered The Hideaway, the Game Room, and the Library unusable during these times because it wasn't pleasant background music - it still sounded like the band was next to you and too loud. Lastly, I had an excellent massage at Canyon Ranch Spa but was disappointed that an issue with The Persian Garden was never resolved. I always purchase the pass to this area for the full cruise. The loungers and saunas were great but the aromatherapy never had scent in it. We brought it to both the spa desk staff's attention, the manager's attention and guest relations attention but it was never fixed. Overall, it was a good cruise but we will be checking out other lines. Read Less
Sail Date: January 2018
We were scheduled to sail the Reflection with two other couples on February 19th. We had a conflict and at the last minute we switched to the January 19th cruise. Our cabin steward, Meynard was wonderful. Always accommodating and ... Read More
We were scheduled to sail the Reflection with two other couples on February 19th. We had a conflict and at the last minute we switched to the January 19th cruise. Our cabin steward, Meynard was wonderful. Always accommodating and always available. When we got to our cabin I used the hand towel in the bathroom. It was thread bear. Should have been in the rag bag six months ago. The back of the clicker did not stay on and the batteries kept falling out. Meynard put tape over it to eliminate that problem. The mattress was not good at all. They had a two inch pad over it. To me, a sure sign that it was worn. We ate breakfast and lunch in the Ocean Cafe. On three occasions the silverware was dirty at best. The main dining room staff was excellent, but the food not so great. I realize that because of the waste, they need to cut down on the portions, but some were incredibly small. The shrimp cocktail appetizer consisted of 3 small shrimp. The NY strip steak which is on the menu every night was much too thin. On Wednesday, January 24th, my wife had a shrimp dish as her main meal. At 8pm she became violently ill with dysentery and vomiting continuously for over four hours. I certainly suspect food poisoning. We had a comp for the Murano Restaurant. We ate there on the 27th. My wife ordered the lobster tail, which was prepared tableside. It was excellent, but the portion was minute. I have seen bigger shrimp than the two pieces of lobster tail. I ordered the chateau-briand rare. The waiter brought it table side and when he took the cover off the plate it was steaming as if it had just come out of the broiler. He then immediately cut the fillet in slices. Any one who know about cooking knows that beef must sit at least five minutes before cutting. As a result the beef bled out and all the juice was on the cutting board. This is our fourth cruise on Celebrity and certainly the least enjoyed. Last year we sailed the Equinox in February. The difference is night and day! Read Less
4 Helpful Votes
Sail Date: January 2018
Some backgroud: This was my third cruise, my husbands first. I had sailed with HA (Veendam I believe) and RCCI (Oasis). We booked this through cruiseshipcentres for our honeymoon. Our original ports changed due to the hurricanes ... Read More
Some backgroud: This was my third cruise, my husbands first. I had sailed with HA (Veendam I believe) and RCCI (Oasis). We booked this through cruiseshipcentres for our honeymoon. Our original ports changed due to the hurricanes but we decided to stick with the new ports they chose. Embarkation was the quickest I've ever experienced. Celebrity has it down to an exact science, and the whole process took about 15 minutes from the moment we arrived to the moment we stepped foot onboard. Ports of Call: Ft Lauderdale 2 sea days Antigua Barbados St. Lucia St. Kitts St. Thomas 2 sea days Ft. Lauderdale Celebrity Reflection is the current newest ship in the Solstice series, built in 2012. It was dry docked for 10 days prior to our trip, for maintenance and scheduled cleaning/painting. It sure felt like a brand new ship when we got on! It was clean, crisp, and felt amazing. Our room originally was on deck 6 with a partially obstructed view (we could see the tops of the life boats). Seeing as it was our honeymoon we tried to get an upgrade by visiting Guest Services within just a few minutes of boarding the ship. Maria, one of the Guest Service Managers, immediately helped us out and told us she'd let us know if we could get a better room once everyone was on board...and sure enough, hours later we were moved up to deck 7! The room had no obstruction and was situated on the part of the ship where the verandas stick out...room 7221. It was close to the elevator which we loved. The rooms are very quiet, you can almost never hear your neighbours (unless you get an angry old man next door who liked to slam the door every now and again). Our stateroom attendant, Luis, was fantastic. Over the next few days he learned our habits and would greet us at our usual late breakfast and late dinner, and would make the bed exactly how we liked it. He also supplied us with a bottle of champagne for our honeymoon. Our cruiseshipcentres rep also gifted us with a plate of chocolates. It was simply put, PERFECT. The only specialty dining we paid for was at the Tuscan Grill. We took advantage of the 30% "day 1 special", so it only cost about $65 CAD for the two of us. We live in Alberta and are spoiled by great steaks, and the steak I had was on par with a great steak house locally. Husband had a seafood dish (salmon?) and he loved it. We ate mostly at the Opus Dining Room at open seating. We were NEVER disappointed in the food, and we highly recommend the escargot, french onion soup, lobster tail, beef wellington, prime rib, and the salmon. You can't go wrong with the dinners served at Opus. We used the buffet for breakfast and lunch, as well as the Mast Grill for hamburgers/hot dogs/fries. We didn't try all the dining options and we heard that QSINE was really good, we'll have to try it on our next cruise! Comparing the food on Celebrity to Royal Caribbean, there is no comparison...Celebrity wins hands down. OLD Holland America would have been on par but recently Holland America has really slid in quality. There are a ton of places to just sit and relax. From "The Hideaway" which is located on deck 7 (complete with a self serve coffee/tea bar) so the many different bars, library, and little coves all over the ship, you'll never be without a place to sit and relax. My ONE complaint about seating would be around the pool area...people "towel chairs" by leaving their towels on deck chairs all day, leaving them from the morning and not returning...sometimes all day. If there isn't a policy on this, there should be. Towels shouldn't be allowed to "save" a deck chair indefinitely. We didn't take in any shows (it was our honeymoon afterall LOL) but we heard they were all very entertaining. We had a comedian, an illusionist, some dancers, and others. If you like to cruise for the entertainment, you won't be disappointed. If you're like us and don't care either way, you won't be sad you missed it, as there are lots of other things to do. Casino - we lost all our money so I'd like to say I hated it, but we still had a great time. They have lots of tournaments all week so gamblers should have no problem getting involved. Be sure to use your Sea Pass to earn points. The boutique shops are nice, it would be nice to see some clothes a little younger than the wardrobe of most 60 year old women, but seeing as the average age is probably around 50-60, I can see why the clothes are geared that way. The jewellery store is beautiful with gorgeous pieces. They opened a Tiffany's while we were there. I've worked in jewellery before and would NEVER pay Tiffany prices for Tiffany pieces, so there's no way I was buying, but it was neat to see. Our ports of call were all great, here's a quick rundown: Antigua - swim with stingrays!!! An experience of a lifetime Barbados - THE BEST BEACHES WE HAVE SEEN SO FAR. We did a private tour of the Island with CJ's Tours, we fed some monkies, and we went to a beach near the port (can't remember the name of it but you pay $20 for 2 chairs, an umbrella, and access to a bar and some little shopping areas). The beach is the best beach we've ever seen. St. Lucia - we did the Marigot Bay Your Way tour. It was ok. St. Lucia is a gorgeous island, we were hoping for an amazing beach, and it just wasn't amazing. The view was amazing though. St. Kitts - we did an open air taxi around the island (booked off ship). They'll tell you it's a 2.5 hour tour, it ends up being a 6 hour tour, and they might almost kill you with how they drive. It was great to see the island but it was a little annoying how long it took and we didn't like almost dying in a car crash St. Thomas - our least favourite port. Originally we were supposed to see St Maarten but the hurricane changed that, so it was switched to St. Thomas. It's known for it's jewellery shopping, but we were shopped out so we just walked around downtown ($4 cab ride each, each way). If you like pushy sales, then you'll love it. We just liked a nice, slow day to walk around with no real plan. Back on board, you can't go wrong with the service. Even in the public bathrooms, you'll find an attendant making sure it's spotless. This isn't the best cruise for kids - there were MAYBE 12 kids total, if you want to bring your kids, don't do Celebrity. Royal Caribbean would be a much better choice. Disembarkation was sad because we didn't want to leave. It wasn't quite as smooth as embarkation, but that's only because it took a little longer for the port to clear us in. Would we go again? ABSOLUTELY YES. We've already put down a deposit for a future cruise. Overall this was a fantastic break for us, a memorable honeymoon, and we met some amazing new friends. Thank you Celebrity Cruises for treating us like Celebrities! Quick tips: Get a beverage package - at the minimum get the Classic package If given perk options, choose Classic Bev pkg and Gratuities pkg Opus Dining Room is great for all dinners, no need to pay for extras if you're on a budget Get up early to get a pool deck chair Bring lots of sunscreen and basic medication (for colds) because it's EXPENSIVE onboard Bring jeans/comfy yet casual clothes for nighttime, it can get chilly Don't be afraid to ask for upgrades/perks Take advantage of spa deals on the last few days of the trip (good deals) Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.7
Service 5.0 4.5
Value For Money 5.0 4.2
Rates 4.0 4.1

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