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Sail Date: April 2019
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you ... Read More
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you wanted he will take care of. He always asked if everything is good. No it was not good, everything was fantastic. The food on the buffet was excellent each and every day. Choices were abound. Everything we ate was delicious. (Take notice Celebrity Edge. There the food was never any good) On the Reflection, Tables were kept clean of dirty dishes FAST! Sometimes just eating the last item on the plate and they were right there taking it away. The ice cream was excellent. So many different flavors each day. Spotless, always cleaning any mess right away. Those that clean the tables were so wonderful and nice. Always a nice smile and a little conversation. Only one looked like she did not like her job, our room steward was one of them, did as little as she could. One bar server for the buffet was Muhammad, you would think he was doing this for years. He was the “new guy”. Started in February. He was awesome. Right on the ball. A great smile and a great person. So comfortable with his job and always made us feel welcome. What more could you ask for. He was wonderful. Another person was a bartender at the Passport Bar, Sreejith. I like a drink made a specific way. 5 different items with a specific amount of each. After making it once. No need to tell him how the next time. What a wonderful person, a smile always and very friendly. All three of these people are excellent assets to the Celebrity cruise line. They all deserve to be recognized by Celebrity for the great jobs they are doing that reflect the cruise line. Now for the entertainment. This was an 11 day cruise. Every show was excellent accept one. There were three women to do Motown and they destroyed every song by doing it their way and screaming not singing. Ballads were screaming and jazzed way up. Half the time you could not even recognize the song. The live band was fantastic, the Celebrity singers and dancers were excellent to say the least. They had one production called MAXX. Had no idea what that would be. It was awesome and we enjoyed it from beginning to end. The energy put into these productions is amazing. Choreography was excellent. Timing was suburb. The lead woman vocal had a voice that was unbelievable. She sang some Broadway songs and was superb. The very last day were 3 men doing Motown, called themselves HORIZON and THEY WERE fantastic. Energetic, funny, excellent voices and songs. Got the audience up, singing and dancing right at the seats. Most of the crew was very nice. I do not want to get into that. We had state room 3174 and it was in an excellent location. Ocean view. Only two major complaints about the room. No shelves, none and only three drawers. Check out the picture. They could have easily made six drawers instead of only three deep drawers. You have no need for deep drawers. On the right side of the desk table they could have easily put shelving. We put things on the window sill and on the desk. Tiny desk. But if they had shelves next to it you could have put the books on it instead of the window sill to make some room to read the daily items. The “head” (Bath room) was very nice. The shower was excellent. Water got hot for the shower almost instantly. Large and comfortable to shower in. No plastic drape “to stick to you”. I totally recommend this ship for a comfortable and excellent cruise to enjoy. So bon voyage! Enjoy, Happy Cruising! Read Less
Sail Date: March 2019
Itinerary and ship! Boy were we disappointed in our cabin! 3119. Not sure anyone would know what was was above the ceiling until you were there. We complained to room steward and then management and then guest services. Apparently ... Read More
Itinerary and ship! Boy were we disappointed in our cabin! 3119. Not sure anyone would know what was was above the ceiling until you were there. We complained to room steward and then management and then guest services. Apparently we weren’t considered an emergency move, which was requested after second day. Such an expensive “sleepless” cruise....so disappointing. Other than our cabin, Everything else was grand! Room steward was ok. If you have classic pkg don’t bother martini bar...they won’t serve you without the extra $4 charge. They only use the 3 oz glasses..not 2 oz classic pkg size. But yet when making martini they throw away the other oz...lol. Such foolishness. Dining was good. Specialty dining Qsine was amazing. Make sure towels are in room the night before port days or you will have to go get them yourself on pool deck!! Such a pain, not significant really just another thing to do when everyone is trying to get off the ship! Read Less
Sail Date: March 2019
We chose this cruise because of the itinerary. We had not been to St. Lucia. This cruise was port heavy with 5 in a row. However two days at sea on the way down and 2 days on the way back. We were with another couple who had not sailed ... Read More
We chose this cruise because of the itinerary. We had not been to St. Lucia. This cruise was port heavy with 5 in a row. However two days at sea on the way down and 2 days on the way back. We were with another couple who had not sailed with Celebrity before, This was our fifth cruise with Celebrity.We flew to Ft. Lauderdale and had a day to explore in the city. We went on the Jungle Queen tour and it was great. We stayed at the Fairfield Inn. Embartation was really smooth no problems. We booked two excursions with celebrity, two with Shore excursioneers, one with Glory tours in Barbados and golfing in Barbados. All the ports wer good. Barbados was the worse with a very long pier and long lines. Ship was a little late getting cleared. Best Cruise director and activities director we have ever had. Eddy, Pete. Bradley and Stephen. The entertainment was excellant had two production shows and the rest guest entertinors. We did not do any specialty dining. We had early seating in main dining. Our wait staff Randolf, Devon Mahir and Rakesh were great. Food was good as well as the buffet for breakfast and lunch. St. Marteen excursions. My wife and iI did the flavors of St. Mrteen tour. There were twelve of us and it was great. Stopped at 3 local Restuarants and had eats at each. We also toured the whole island. It was well run. Would highly rcommend this tour. This was booked through Celebrity. Our friends had booked the double decker bus tour. There were alot on this tour and it was crowded They had to sit it a seat that was facing backwards. Kind of disappointing. This was also booked though Celebrity. St. Kitts we booked the scenic railway tour. This was also through Celebrity. It was good and would recommend to do this. Free drinks. Barbados the wives booked a private tour with Glory tours and really likes it. Would use Glory tours again. The guys went golfing at the Barbados golf club. They have a ship special for $90.00 usd for clubs and cart. Not a bad course. It will cost you $100.00 round tripand wil take about 30 minutes to grt there so give yourself time. St. Lucia was with Shore excursioneers. We did the tram in the rainforest,Alex our gude was very good and entertaining. The tram is open sided but goes and a slow pace. Would recomend this. St Johns Antiqua was also bokked throuh Shore excursioneers. We went to a pieaple plantation, visit a house that was like a museum and the to a beach for lunch and entertainment. It was fine. Debarktation was fine however once you got off the ship there wer lines waiting to go through customs only 3 agents working seemed like they could have been more. Along walk so if you get out of brath or need help get wheelchair,We were flying out the same day so we selected the valet service with Celebrity. They will do your boarding passes and luggage tags for you so you do not have to find your luggage all you have to take off ship are your caryy on so you can leave ship sooner. When you get to airport all you have to do is go to security. They charge you $25.00 pre person plus the airlines bagaage fee. To us it was worth it. Great cruise and great Cruise line. We have been on the Equinox the last two years and the Reflection did not dissapoint us. Read Less
Sail Date: March 2019
A belated 70th birthday celebration for both of us. We picked this cruise for the islands it was visiting. Only complaint was the wind on deck 15 the first two days. The rest of the cruise had some great weather and smooth sailing. Ship is ... Read More
A belated 70th birthday celebration for both of us. We picked this cruise for the islands it was visiting. Only complaint was the wind on deck 15 the first two days. The rest of the cruise had some great weather and smooth sailing. Ship is very nice,cabin was good...enjoyed morning coffee on the balcony. Food was great,if you were hungry it was your own fault. Our head server was awesome,one of the best we have ever had. He took very good care of us and his suggestions were on spot. Entertainment was awesome, we were never disappointed in any of the shows we attended. We enjoyed dancing and listening to the great music that was provided. The house band was great. It's a pleasure to have live music for dancing. Our cabin steward was great, he keep our cabin in top shape and we enjoyed seeing the little chocolates when we returned each evening. I other words we had a great time. Read Less
Sail Date: March 2019
We had chosen this trip to fit in with our cruise on Celebrity Edge, so it was about timing rather than itinerary. We were lucky enough to have sailed this itinerary before, so knew what to expect. Sailing from the new Celebrity ... Read More
We had chosen this trip to fit in with our cruise on Celebrity Edge, so it was about timing rather than itinerary. We were lucky enough to have sailed this itinerary before, so knew what to expect. Sailing from the new Celebrity terminal at Port Everglades was really wonderful, and so straightforward, We were in a Sky Suite, so were able to take advantage of the dedicated drop off area, and had access to the Retreat Lounge in the terminal, which is beautiful, but boarding was so quick that we didn't have time to take advantage of it! The ship is great, and familiar. The dark wood and some of the decor is starting to feel a little old fashioned, particularly in light of what is happening with the makeover the fleet is having, but is none the less modern, with a great crew. Our cabin was an S1 Sky suite on the back corner which had ample space, a large balcony, and a bath. The balcony also had sun a lot of the time which was a real benefit. We ate mainly in Luminae, which as ever, was wonderful. Great service, the whole team were friendly and efficient, my only slight niggle was that the menu is fairly limited. We spent one night in Tuscan Grill, and one in Murano, both of which were great, but it is probably time that the menus were given a makeover. The Martini bar was an absolute highlight, great service, and a great atmosphere. The itinerary is not great, but I think this is a horses for courses thing - I'm not a fan of excursions, but like to be able to get off an wonder around the area near the ship, which you couldn't really do in a lot of these ports, but we knew this before sailing, so it wasn't an issue, we stayed on board for a lot of them. For all getting on the ship was a breeze, getting off the ship was another matter! We were in a different terminal, and to say it was somewhat chaotic would be an understatement. Long lines and no one really seems to know what was happening. Again, we were really luck that one of the perks of our cabin was priority disembarkation - the question really were huge. Read Less
Sail Date: March 2019
On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially ... Read More
On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially in main dining room. The food was very good. However, a number of dishes had too much salt. Even with that, it was as good food as I've had on a cruise. I'd give it a 5 if not for the salt. The overall experience in the main dining room was first-rate. Lots of choices, especially with appetizers & soups. While the bread was good, desserts were so-so. Was happy with the variety and quality in the buffet for lunch and the 3-4 breakfasts we ate there. Had one meal in Murano, the extra-cost restaurant. It was good, but don't think it was any better than the food in the main dining room and don't think it was worth the extra cost. The entertainment ranged from OK to bad and was not comparable to what I've experienced on other lines, including Holland America, which seems to be their competition. The house band was competent, guitarist Danny Smart entertaining, and the magician good. Otherwise, the production shows were embarrassingly bad--cruise entertainment seems to have slipped from dinner theater quality in the past to second-rate amusement park fare. Other than the main show, the other entertainment was sparse--a lot of it was in the atrium, which was not conducive to sitting and enjoying it. Daytime activities were not very extensive--we went to two pretty good lectures, but Holland America has cooking classes and there's nothing to compare with on Celebrity. Fitness center was reasonably well-equipped. I ignored staff's efforts to sell useless upgrades, but that's a feature on every cruise these days. If you want to get on a cruise ship and vegetate, this may be the ship for you--it was clean and comfortable with generally top-notch food. If you're interested something a little more stimulating, there may be better choices. Celebrity did a good job with embarkation and disembarkation. Did three ship excursions, two snorkeling and a tour in Panama, and they all met expectations. Private tour in Cartagena (with Dora) was pretty good, although her bus was not that comfortable. The room was clean, the balcony spacious, and the beds comfortable. It was relatively small, and the lack of storage was a negative--there were big cabinets above the beds, but I could see that some people would have a problem. Read Less
Sail Date: March 2019
First off our cabin attendant Gusti was amazing, I don't know how he was so good at getting or room cleaner and organized when we hardly ever saw him. A very pleasant individual and interesting to talk to. Our MD room head waiter ... Read More
First off our cabin attendant Gusti was amazing, I don't know how he was so good at getting or room cleaner and organized when we hardly ever saw him. A very pleasant individual and interesting to talk to. Our MD room head waiter Ronald and his assistant Greg where wonderful. One of the gentlemen with us has an allergy and Ronald was right on top of it. Even questioning some of the items that should have been fine. Great service. We usually had drinks waiting for us. Did not feel the need to go to any of the specialty dining, MD is great. Ocean view Cafe was great, lots to pick from. (Too bad people think they can use their hands) food was fresh. Pizza is always a favorite. Entertainment was good. Some better than others but that is to be expected. Lots of Celebrity Life activities also that are fun to watch. Embarkation was easy and took about 15 minutes. This trip did not have a lot of staff trying to up sell dining, beverage etc packages. A nice break. We felt the bar service was terrible in most areas. Hard to find a waiter on the pool deck and don't try and find one on any of the other decks. Waiters seemed to have a bit of an attitude and not as friendly as past cruises. Bartenders not as quick to help you. Maybe the drink packages mean they don't have to work as hard or Celebrity has cut staff too much. Internet is terrible, kept disconnecting and the fellows couldn't really figure it out. All and all a great cruise. Read Less
1 Helpful Vote
Sail Date: March 2019
What a holiday! This was our first cruise and to say we absolutely loved it would probably be an understatement. Embarking to begin with was very easy and quick. We arrived at the port around 11am and were on the ship around half an ... Read More
What a holiday! This was our first cruise and to say we absolutely loved it would probably be an understatement. Embarking to begin with was very easy and quick. We arrived at the port around 11am and were on the ship around half an hour later with no problems. The cabin was bigger than we had expected, I found lots of room for all our bits and bobs, travelling from Ireland meant we could only carry a maximum 23KG luggage and 10KG hand luggage so we didn't have munch as we didn't bring cabin luggage with us (the plan was to stock up at Sawgrass Mills on the way home as we had a day to kill in Miami. The ship was beautiful, a little worn in some places but not to any extend that it was going to impact on our holiday. Overall we thought it was beautiful. We took part in the insiders tour on our second sea day, I wouldn't recommend it. I thought it was a big waste of time, very expensive, hard to hear and i wasn't very happy about a group of people walking around the kitchen with no hats or gloves on. All the staff we came into contact with were amazing, so friendly, helpful and eager to please. My other half isn't a huge fan of dressing up so we only ate in the MDR three times. I couldn't fault the food but then again I couldn't fault the food at the buffet either. I found the MDR very cramped and noisy. At times it was more romantic to eat in the buffet would you believe?! The only issue i had with staff was at the jewelry auction, a gentleman spilled his glass of champagne when he walked in front of the stage and the staff thought it was hilarious. My heart broke for him as he wasn't even aware of what he was doing and i thought if he was my little grandad i'd have been so annoyed. On the other hand I did lose my bag in the Cafe with my purse in it didn't realise until the following morning. It was at guest relations, untouched! i assume due to staff handing it in. We had a classic drink package which was more than enough for us. I tried almost every cocktail on the menu but even at 29 and 31 years of age we found ourselves in bed by 10.30 each night as we were exhausted! We never had to wait more than 2mins for a drink at any bar or at the coffee shop and we found the bar staff particularly polite and friendly. The singers and the shows on board were very good we went to 2 shows in the theater and the St. Patricks day songs the night before the big day. It was good- as Irish people we always find it funny how Danny Boy is considered an Irish song when its not lol but we enjoyed it :) the dancing on the other nights was amazing! Spending St. Patricks day in Costa Rica was one of my favourite days. It rained rather heavy and I think it just made our experience of the rainforset. I had a laugh at people trying to obtain a refund on their excursions as the weather was so bad, at home we would call that 'a wee drop a rain.' All our excursions were booked through Celebrity, as first timers we were too sacred not too. I found them very well organised and all tour guides very good. It might sound silly but I loved how the constantly updated you on how long it was until the next restroom stop/ eating time. We found the activities and the shops catered for an older clientele which makes sense as we were certainly in the minority on the ship- not that we minded. We took part in some of the activities. I'm sure I've left loads out but overall we had an amazing time, i'd read the whole of the internet before we left! And was particularly worried about a few bad reviews but it is what you make it and we made it amazing. We got engaged in Cozumel so Reflection will always have a special place in our hearts! Read Less
Sail Date: March 2019
We have cruised Celebrity several times and this was our first disappointment. The entertainment was boring, no comedian, no musician, limited entertainment throughout the day, shows were repetitive hence if you have been on Equinox you ... Read More
We have cruised Celebrity several times and this was our first disappointment. The entertainment was boring, no comedian, no musician, limited entertainment throughout the day, shows were repetitive hence if you have been on Equinox you have seen the shows. Food was nothing to write home about, the Opus dining room was tasteless but the Buffet food for dinner was so much better. The Tuscan was a disappointment as the food was nothing like previous cruise, quality subpar. The excursions were expensive hence we booked our own. We paid 23.00 for the Hop on in Cartagena and we were picked up at the pier as the pier is stop 1. The cruise was charging 59.00 a person. The tour to the canal was also pricy. For 4 ppl we got a cab for 60.00 and paid 15 pp to enter the attraction and we also got a city tour for a total of 120.00 for 4 ppl. Our room steward was attentive and room was always clean. There were a lot of European ppl on the tour and very few children. The cruise company needs to provide better entertainment, more pop up bands throughout the ship and plan for RAIN. The casino was very expensive, 10, 25 and 100 tables really and the slots were very quick at taking ones money and not very generous in winnings. Hopefully the Epic will prove to be outstanding or we will look else for our cruising travels. Read Less
2 Helpful Votes
Sail Date: March 2019
Celebrity Reflection, March 11, 2019, veranda cabin 6199 We consider the Celebrity Reflection the best ship in the fleet currently. The ship itself is in excellent condition and is well run by the staff. This particular cruise was ... Read More
Celebrity Reflection, March 11, 2019, veranda cabin 6199 We consider the Celebrity Reflection the best ship in the fleet currently. The ship itself is in excellent condition and is well run by the staff. This particular cruise was essentially up to the standards expected of Celebrity. The food and service were generally good. There were no issues with deck chair availability. My time dining was flawless because we booked our times prior to sailing. This is a must or you’ll have trouble eating when you want. Entertainment was generally average to poor. Shows in the theater are average at best. No headline type shows like those found on other cruise lines. Pool and bar entertainment was generally poor. No music played to enhance destination experience. Band was average but other entertainers were rather boring. Night life is lacking with very limited venues. Only one deck party and it wasn’t very good. Cartagena, Columbia is great stop, especially if you haven’t been there before. In the past we have hired our own driver at the dock for city tours. You really can’t walk to anything worthwhile. Colon, Panama is kind of a wasted stop. You are not within walking distance of much other than the little shopping area near the ship. It has very little to do there. Good stop to see some of the canal stuff if you haven’t done it before. Not the safest place to wander the streets. A very good ship tour in Cozumel is the Fury Catamaran snorkel and beach tour. It lasts about 4 hours. Snorkeling location isn’t great but there are plenty of small colorful fish. Very good active photographer in the water will take your picture for $12.00. Beach is excellent with large float park in the water, clean sand, beach chairs, kayaks, stand-up boards, life jackets and floats all at no additional cost. Beer and margaritas are served at no charge on the boat and the beach. Line dancing with crew on the way back was fun. Whole crew is very active and friendly. They are constantly delivering drinks and intermingling with guests. Edwin was especially friendly and always about with the guests. About 50 minutes snorkeling and 2 hours at beach. Food available for extra cost at beach. Toilets at beach. Cost was $79.50. Another good stop was Nohechkay beach at Costa Maya, Mexico. If you want to get away from the cruise port this is an inexpensive thing to do. It’s a 10 minutes cab ride for $8.00 plus tip. We got 2 lounge chairs under a thatched roof hut for no charge. Beers are $3.00 and mixed drinks and wine are $4.00. Food is pretty good with large portions. 5 drinks and 2 meals with lounge chairs cost $29.00. Beach is nice. Lagoon is very shallow and calm. Very safe. Costa Maya port itself is well worth seeing. It is designed and built for cruise ships. Lots to see and do there. At the end of the dock there are shops, Dolphin encounter, pool with swim up bar, show with locals, tequila tasting, bars, waterpark with slides, lounge chairs and beach. Some items do cost extra. Liked availability of catholic mass, no shuffling machines at blackjack tables and gym. Disliked smell of cigarette smoke on balconies on deck 6, starboard side from deck 5 below. Lack of rule enforcement on pool deck with regard to glass in pool and topless sunbathing. 6 to 5 payout and no even money rules for black jack at black jack tables unless you play $50 minimum or higher. In summary, if you’re looking for a cruise that provides very good food and service, a nice room and a generally quiet and relaxing experience on the ship for a very good price, then this is the cruise ship and line for you. I don’t think it’s a good trip for people looking for activities and night life on the ship. It’s not very good for children either. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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