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Sail Date: July 2018
We chose this cruise because of the itinerary. Great ports. However, there were over 600 children on this cruise. They took over many of the public areas especially the pools. The older children (teenagers) were allowed in the adult only ... Read More
We chose this cruise because of the itinerary. Great ports. However, there were over 600 children on this cruise. They took over many of the public areas especially the pools. The older children (teenagers) were allowed in the adult only area pool and they took over much of that space. It was very difficult to relax. Felt like we were on a Disney cruise! Very disappointing! Food and entertainment were excellent. Ship is lovely and the fitness center is the best we have seen so far. There was not a lot of entertainment around the ship. Many of the areas were only for the premium clients. Casino was excellent. Embarkation and disembarkation went smoothly. At a few ports we needed to take a shuttle to get off the pier and there was a charge for that. $5 euros at one and $10 euros at the other. Shuttle should be included. Read Less
1 Helpful Vote
Sail Date: July 2018
we choice this cruise because celebrity was recommended as the best company to cruise with. We had been thinking of cruising for a few years and checked with a few others; plus with our Oasis travel agent in Bangor NI. We could not fault ... Read More
we choice this cruise because celebrity was recommended as the best company to cruise with. We had been thinking of cruising for a few years and checked with a few others; plus with our Oasis travel agent in Bangor NI. We could not fault the dinning room staff Orvile Kevin and Luis. They took really good care of us and Luis had us a different wine picked out each evening going by what was on the menu. Loved the selection in the restaurant buffet. The staff in all the departments were excellant at their jobs, and very helpful indeed. there always appeared to be enough staff to deal with any eventuality. By paying up front for the Drinks, trips and Gratuities, it meant that we had no bill to pay at the end. The organised trips were excellant and the guides were very informative. Overall an excellent holiday and we will definitely be using Celebrity cruises again. Read Less
5 Helpful Votes
Sail Date: July 2018
We went as a family of 6 and had a terrific holiday! The ship itself is one of our favourites, my parents have sailed this ship 6 times. Our cabin (1097) was perfect, our room attendant Romeo was very polite and efficient. Cleanliness was ... Read More
We went as a family of 6 and had a terrific holiday! The ship itself is one of our favourites, my parents have sailed this ship 6 times. Our cabin (1097) was perfect, our room attendant Romeo was very polite and efficient. Cleanliness was 10/10, we also noticed the cabins had had a revamp, new bedding etc which it sorely needed, so this was a plus! The Oceanview Restaurant is busy (to be expected) but well run and lots to choose from. For the amount of people coming in and out the staff do well to keep on top of things. Main dining was great as usual, our servers were outstanding, Mario is so attentive and learned our names after the first night, gave us great recommendations and really went out of his way to make sure each of us was happy every evening. Mandelina was the perfect wine connoisseur and ran around every table like a headless chicken, but still went out of her way to chat to us and ask about our day, she is a gem. Our favourite dining experience was the Lawn Club, the food was out of this world, we actually ate there twice. The entertainment we find is always lacking on celebrity, this cruise particularly. The aerialists were the highlight, true talent and a fantastic show for everyone. The other shows were disappointing, our family are musical/ dance finatics and one of the main reasons we cruise is for the shows... which was a shame. The entertainment around the ship sadly wasn’t much better. The house band tended to sing the same playlist every day, and unfortunately weren’t exciting to watch like so many of them have been on previous trips. My sister usually revolves her days around where the house band are performing, this cruise - we actually left hoping to find something more exciting. On the final day we had no plans, so decided to have a wander into Naples for the first time (usually we go on a trip). Naples was amazing! So underestimated! The shops were great, the food was reasonably priced and it was just a generally nice place to walk around and take in! We love cruising and we love celebrity, I can never understand where the bad reviews come from! It’s a great ship with great people on it to make your experience even better. People who don’t like queues or busy restaurants should avoid ships with potentially 3000 other people on it! You can make what you want of this holiday, we definitely made the most of it! Read Less
Sail Date: June 2018
We chose this cruise as we have always wanted to visit the Greek islands and this did not disappoint. It's only our 2nd Celebrity cruise and we enjoyed out trip very much . The crew were all very attentive and responsive to any requests we ... Read More
We chose this cruise as we have always wanted to visit the Greek islands and this did not disappoint. It's only our 2nd Celebrity cruise and we enjoyed out trip very much . The crew were all very attentive and responsive to any requests we had and the quality of food was very high with great selections in the restaurants we used. We did not use any of the speciality restauarants as we felt we were more that adequately catered for in the regular dining areas. The evening entertainment was of a very high standard and good variety, and am sure there is something for everyone. The only down side we experienced was trying to use the swimming pool . Due to the high number of children on board I am afraid to say it was difficult to access the swimming pool. The solarium was also very busy due to this knock on effect and unless you are up at crack of dawn you are unlikely to secure one of the beds around the pool in there. Reserving beds is a practice I think you should be reviewing and discouraging strongly.. Read Less
Sail Date: June 2018
Celebrity Reflection, June 29th to July 09th 2018. We choose this cruise because it included Santorini and Athens the two places that this cruise included but we had not visited previously. The ship was full and included a rather ... Read More
Celebrity Reflection, June 29th to July 09th 2018. We choose this cruise because it included Santorini and Athens the two places that this cruise included but we had not visited previously. The ship was full and included a rather larger number of children than normal. The children being children were loud, boisterous and played around in the lifts. Security guards were noted by their absence. The children also ran around some of the passageways we were informed by other guests. Unfortunately there were also a number of issues with the toilets, in that you could not flush your cabin toilet which was rather more than an inconvenience (excuse the pun). This happened over a number of days. Officers were also noted by their absence unlike previous cruises were they were quite visible. Problems with neighbouring guests slamming their cabin door was also an irritation especially around 5am. On a much brighter note the crew were as charming, efficient, courteous and friendly as ever, with some instantly recognising us from earlier cruises. Cocktail Bar: Muni, Komang Adrian and Iwayan Restaurant BLU: Paul, Jorge, Krasimir, Mirian, Ronald and Whale Mast Bar: The ever lively and friendly Bagus along with Ketut Ocean View Cafe: Leighton Our dear friend Nyoman and last but by no means least our stateroom attendant Marites. I should also mention our first captain who was very witty. Read Less
Sail Date: June 2018
We chose this ship mainly for the itinerary, and we had heard celebrity cruises was one of the best. This was our third cruise and to be honest the worst entertainment out of them all. There was only one band playing everywhere who had a ... Read More
We chose this ship mainly for the itinerary, and we had heard celebrity cruises was one of the best. This was our third cruise and to be honest the worst entertainment out of them all. There was only one band playing everywhere who had a weak singer, and a solo acoustic singer who was a bit depressing! The shows were done by their own team, average. No sail away party or announcements at all. The food was good if you upgraded, you was hounded for the first few days to pay for them like double glazing salesmen! In peak times the queue at the bars was long, you could wait 20mins regularly. We had a balcony cabin, pretty much as same as we had had before. On sea days there was a severe lack of sunbeds, you had to get on one by 8am and if you left it for 30mins it was taken away from you and given to someone who had just got up. We had to have breakfast and lunch one at a time on these days to keep the sunbeds. Surely the cruise line can stretch to a few more beds to solve this issue?? The staff were all happy and worked hard, the buffet restaurant had a great choice and the ship was very nice. Read Less
Sail Date: June 2018
We picked it because of the itinerary and the ship looked like a good fit for a couple with older teens. We were very impressed with the ship, ports, and service. (this was the Italy/Greece cruise). The ship is very modern and clean. ... Read More
We picked it because of the itinerary and the ship looked like a good fit for a couple with older teens. We were very impressed with the ship, ports, and service. (this was the Italy/Greece cruise). The ship is very modern and clean. The food was great, especially Luminae. Le Petite Chef was fun too (and we also enjoyed the Tuscan Grill and the Lawn Club). I loved everything about this cruise except for the pool and entertainment. The entertainment is not good, so if that is your thing - you won't find it here. (They even need a new music director - the Sunset bar had a playlist from the 80's going all the time. I feel like even through most folks were in their 40's-50's - they should try harder to set a more current vibe with their playlists). The pool is very crowded and not much space to lay out. That being said, we loved the ship, staff, restaurants, etc. This is a GREAT ship and a very tight operation. We never felt crowded - getting on and off was easy, etc. If in doubt, spring for the suite. Very worth it! Also had a blast watching all the people from different countries cheer on their team for the World Cup. Great trip! Read Less
11 Helpful Votes
Sail Date: June 2018
Was told good value for money how wrong ,on arrival herded into cattle shed total chaos ,herds of unsupervised children running around ship ,rip off shore exscursions ,food in fine dining well below par ,tried to squeeze every extra dollar ... Read More
Was told good value for money how wrong ,on arrival herded into cattle shed total chaos ,herds of unsupervised children running around ship ,rip off shore exscursions ,food in fine dining well below par ,tried to squeeze every extra dollar out of you , made up charges which had to spend time to get reimbursed,entertainment seen better at holiday camps ,senior staff admonishing general staff in front of passengers these people work hard and do not deserve to be treated in this manner.The beer on board was not a good brand ,when you asked for gin and tonic you would get gin and soda this happened daily .The upper deck it was impossible to access a sun lounger so had to go down to smokers deck to sun bath on deck five .For the amount of money this cruise cost l felt it was a rip off ,maybe my expectations were to high ,but this has made me think twice before cruising again . Read Less
3 Helpful Votes
Sail Date: June 2018
We choose the Med. for practical reasons, such as a relatively short flight to Rome, as well as chances of nice Summer weather. Celebrity is not cheap but nice. So I think this has value for money but cheap it is not. We arrived at the ... Read More
We choose the Med. for practical reasons, such as a relatively short flight to Rome, as well as chances of nice Summer weather. Celebrity is not cheap but nice. So I think this has value for money but cheap it is not. We arrived at the airport in Rome and was met by Celebrity staff, was guided to a buss and we were on our way on the roughly 1 hours drive to the cruise terminal. The check in and boarding took no time at all and we were on our way on board. As we came in roughly around noon our staterooms were ready at once. We love the sunset veranda staterooms for the view, and mostly quiet area. The only times you hear noise here is when we dock in the morning. Our stateroom attendant, Jaime, was great. Food, we visited MDG, Murano, Tuscan Grille, Lawn Bar Grille, and al Bachio (coffee shop) as well as most of the bars on board. Service was outstanding in all outlets. Food as well. Our servers in the Main restaurant, Morales, Russel, Carlos were fantastic, it was also nice to see Server Mario that we knew from last year. Aldo in Lawn bar Grill is also great. I have only one little question about specialty coffees, in al Bachio they are normally good, but in busy times they cheat a little and the milk is not steamed as well as it should be, and I would hope that the staff in all outlets know how to steam millk, that is not evident from what I see around. Entertainment, we like the music entertainment and that was generally good, especially the Freddy Mercury/Queen show. The itinerary: the Med is hot in July, so one needs to handle this, otherwise a great route with interesting ports: Messina (Sicily): A port that was easy to navigate through by ourselves with nice things to see. Valetta (Malta): VAlette itself is great, we have been here so we went to Mdina an old walled city, easily accessable by local bus, another great day. Mykonos: We went to a local tour to Historical Delos, do not bring small kids and only good if you are really into History. Rhodos: We went to Khalita springs, nice enough but a local beach would have done the trick much cheaper. Santorini: We got up early and went to Oia, by water taxi with return by bus to Faro. A very pleasant day and again great views and shopping. Athens: at 34degrees C we gave Athens and Acropilis itself a pass, and walked around Pireus the port city, actually a good choice. Napoli: We tried one Celebrity shore excursion in Napoli, to Pompeii and that was absolutely good. The activities offering on the ship was enough for us. Teen program, they need to be better at the meet and greet part. Spend more time make this more interesting and hopefully more teens will attend and actually get to know one another. Disembarkation and transfer were again a breeze. Read Less
1 Helpful Vote
Sail Date: June 2018
Have previously travelled with Celebrity several times. Always enjoy Celebrity cruiseline because they attract an international crowd. Chose this specific cruise for an Eastern Meditteranean experience. Everything from start to finish went ... Read More
Have previously travelled with Celebrity several times. Always enjoy Celebrity cruiseline because they attract an international crowd. Chose this specific cruise for an Eastern Meditteranean experience. Everything from start to finish went smoothly. The ship including all dining areas was kept clean and tidy. This was a slightly special occasion and we had a suite class stateroom, just felt housekeeping could have been better. Dining in Luminae was very good but the menu could have been better. Table service was excellent. Normally for lunch (just a snack for us) we would choose one of the several deck restaurants/buffet, all good. Most evenings were spent at the Martini Bar on Deck 4, my favorite bar and Putu bartender was outstanding. Will be looking for another cruise with Celebrity shortly. One criticism, on board future bookings was not manned enough thus unable to make a new booking onboard. Overall 10/10, lets hope Celebrity do not lower their standard. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.7
Service 5.0 4.5
Value For Money 5.0 4.2
Rates 4.0 4.1

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