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Sail Date: July 2019
Let me start by saying that it's 20 years since our last cruise and after reading reviews and itineraries for the different cruise lines, my husband and I decided on Celebrity. We also chose Amsterdam as the departure port because we ... Read More
Let me start by saying that it's 20 years since our last cruise and after reading reviews and itineraries for the different cruise lines, my husband and I decided on Celebrity. We also chose Amsterdam as the departure port because we didn't want to fly for various reasons. The check-in and embarkation could not have been better. No problems whatsoever. At this point I think it's only fair to say that as for security, it was first class. Obviously because of the times we live in it had to be much stricter than our last cruise but as a result, we felt very safe on board. A big thank you to celebrity for that. As we were Concierge class it included a welcome aboard lunch in the Opus Restaurant. However, as were given an embarkation time of 1 o'clock, by the time we got to the restaurant in question we found another couple trying to get in but had been told it closed a few minutes earlier. All four of us explained our situation and finally, we were allowed in. Not a good start to our cruise as we believe the restaurant should have been informed of the latest time for concierge guests to board and be directed there for lunch. Thankfully it was the only incident on embarkation day. Our Concierge Aldin Buendia, was very helpful and kind. As we both have food allergies and after experiencing some difficulties during an "open seating" for dinner in the Opus Restaurant the day we were docked in Warnemunde, she immediately dealt with our complaints and everything was sorted out. From then on, we had the same table (142) all the time with our trusted waiters Yanin, Tatitiana and Sergei to take care of us. A big thank you to all of you. However, like other reviews we did feel the menu in this restaurant could have been a lot better. We had no problems with the quality of the food, but the selection/description left a lot to be desired. Specialty Restaurants - we didn't dine in any as we believe guests shouldn't have to pay extra for things like that. It seems cruise lines are now putting profit before guests which we think is a step in the wrong direction. Spa - had my hair done twice by Anderson for the two Chic Evenings and found him excellent. Gave me some very helpful advice all of which I have since acted upon. Thank you! Photo Gallery - excellent. As my husband doesn't like having his picture taken, we have very few over the last number of years. However, as we we were celebrating a few things, we decided to have some taken around the ship and on good advice by the staff took the "photo package" for $250. Best value ever! Evening entertainment Reflection Theatre - we enjoyed most nights. The best ones for us were The Overtures Stares of St Petersburg Folkloric Group and The FlyRights. We felt Celebrity's own production shows we not great and the costumes let it down. It's as if they wanted to do the whole thing on a shoestring. My experience of shows on a cruise were spectacular with props and costumes giving it a real Broadway feel. These were nothing like it unfortunately. As for the places visited, see our reviews of each port. Overall, we enjoyed the cruise very much and would certainly recommend Celebrity and this itinerary without hesitation. One final piece of advice: if you experience any problems whatsoever do not hesitate to speak to the person in charge. Read Less
5 Helpful Votes
Sail Date: July 2019
Celebrity Line is a top notch cruise experience. From the time one embarks the ship to the time you disembark things go smoothly. The dining venues are wonderful, and although we were Aqua class and ate in Blu most nights, I ... Read More
Celebrity Line is a top notch cruise experience. From the time one embarks the ship to the time you disembark things go smoothly. The dining venues are wonderful, and although we were Aqua class and ate in Blu most nights, I wouldn't hesitate to eat in other restaurants. Qsine was a special treat! The buffet was always well stocked and the quality was excellent. Mast Grill hamburgers can't be beaten! The staff on Celebrity Reflection are wonderful and attend to your every need...extra hangers - no problem; more chocolates at night - they will be there. Nothing was too much. My only criticism would be for the one tour that we booked with Celebrity. The guide was uninformed about our destination (Sigtuna), and did not provide us with a quality excursion. She was well informed about the second part of the day (Stockholm), but managed to run ahead of the group in her panic to get back to the bus. While we thoroughly enjoyed the actual places that day, we were extremely disappointed in the guide. Celebrity needs to ensure that the companies that are contracted to do tours are informed. All tours that we booked off the ship were excellent. I would expect the same of Celebrity. Regardless of the above criticism, this was a dream trip, and Celebrity made that happen. Thank you. Read Less
6 Helpful Votes
Sail Date: July 2019
I chose this cruise because several of our friends cruise Celebrity regularly and speak highly of it. This is my first cruise on this line. We usually book on Seabourn, but this ship had the itinerary we wanted at the time we were ... Read More
I chose this cruise because several of our friends cruise Celebrity regularly and speak highly of it. This is my first cruise on this line. We usually book on Seabourn, but this ship had the itinerary we wanted at the time we were available to go, so we choose this cruise. One of my biggest gripes is the way they manage their suite class cabins. Other lines allow only three people per room, max. However, Celebrity has bunk beds in some of the rooms and a fold out sofa. So I assume you can pack the whole family (kids fares are deeply discounted) into a small suite and then you have access to Luminae, a restaurant exclusive to suite travelers. The kids carry on, some toddlers scream, and the parents often do nothing to quiet them. Misbehaving children have been a real problem for me on this cruise. So much so, I would not book again on Celebrity. Also, we bought the premium beverage package. If you drink spirits, premium spirits are available at most bars and restaurants, but I am a wine drinker. The wines I paid for with my premium beverage package are not available at most bars. If you give them advance notice, they will make an effort to accommodate you, but why should I have to bother with that? Some of the servers do not seem well oriented to the different types of wine. I ordered an after dinner glass of Zinfandel, which is what I had been drinking at dinner, at the bar. They brought me white Zinfandel. I tried to explain to the young waiter that there was a difference, but he never really got the message. So they are happy to sell you a premium beverage package, but you are likely going to be served white Zinfandel. There is a significant wait to get into Luminae, unless you go very early or very late. Most of the food is frozen, especially the seafood. I guess with this many people to feed, there is no way to do everything fresh. I understand it, but it is disappointing, none the less. Read Less
6 Helpful Votes
Sail Date: July 2019
Second time on Reflection and third time on Celebrity. Been on over 20 RCCL cruises and am a Diamond Plus Member. The ship is fine, clean and very nice staff. We had all 4 perks and used them all. WiFi worked well. Premium drink ... Read More
Second time on Reflection and third time on Celebrity. Been on over 20 RCCL cruises and am a Diamond Plus Member. The ship is fine, clean and very nice staff. We had all 4 perks and used them all. WiFi worked well. Premium drink package was great. Balcony cabin typical of a cruise ship in size and bathroom. Cabin Stewart was just decent. Main dining room was the biggest disappointment as there was nothing special in the dining room in regards to the food, presentation and desserts. Weak menus had us eating 6 times out of the dining room out of 12 nights. The wait staff was excellent but the food was unimpressive and the menu might was well been RCCL’s. Lawn club, Murano and the Porch scored high marks from our group. The many and presentation is what you used to see in the main dining room. Now you have to pay for it and up to $55 per person! Want a choice steak add another $15! Porch best deal on ship at $30 pp and comes with a seafood tower and great desserts. We were the only only ones dining there on the night we went. Next time we book a specialty dining package since the main dining room is mediocre. Aqua spa food is nice in the am. The buffet is better here than RCCL by far but dealing with the people in line and their unsanitary ways is frightening. One passenger decided she did not like her French fries and threw them back in the French fry container in the buffet!! The Solarium which is a haven after touring all day was open to small children from 5-7 pm everyday. You can only imagine the noise they make with a closed glass roof. The rule is you have to be 16+ years old to be in the one adult area on the ship. Not this ship! They said because of the cool weather they wanted to allow children in the Solarium. I like kids and all but when trying to relax I do not want to hear them screaming. Bar staff was great and the Coffee Bar staff was the best on the ship and my favorite place to go. Fitness center was fitted well with machines and weights. Not real busy as many people are more than working out. Spa was decent. $150 for a 50 minute massage. They did have in port specials. Cruise director was great but the entertainment was lacking overall in the theater. Live music in the Central area was better. Casino was ok but not busy and not a lot of energy. We went to 9 ports with one overnight in 12 days so very busy cruise. Easy on and easy off at the ports and disembarkation was very quick. Elite members receive very few benefits when you already have all 4 perks. The free laundry bag was the best of the benefits. Read Less
3 Helpful Votes
Sail Date: July 2019
We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port. Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned ... Read More
We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port. Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned the same table in the dining room, the Customer Service line was regularly 40 minutes for days, the Customer Service staff gave us incorrect information, the final bill was illegible, our room key was inoperable. All avoidable issues. When these concerns were raised to the Cruise Director, his response was "go have a drink and forget about it". Wow. The ship is beautiful. Our cabin was exactly as we would have expected it. Most of the on-board entertainment was good. Celebrity has made changes that reduce the value of drink packages. The prices on the packages have gone up while the price of the drinks has also gone up. Now, Baileys is priced as a "Premium" drink, which means that it cannot be purchased with the Classic Drink Package any more. We no longer see Celebrity as offering a premium experience due to their recent changes. Read Less
5 Helpful Votes
Sail Date: June 2019
As regular Celebrity cruisers, this was our first time on the Reflection and loved it! After having booked a year in advance, as prices went down we upgraded from concierge mid ship to AQ forward if only to get to eat in Blu (more about ... Read More
As regular Celebrity cruisers, this was our first time on the Reflection and loved it! After having booked a year in advance, as prices went down we upgraded from concierge mid ship to AQ forward if only to get to eat in Blu (more about that later). A brief rundown of things that are important to us. Dining We chose AQ for Blu which we have dined in on other ships. Our first night dining in Blu our group of 4 were seated in the front section and found the waiter a bit too high energy and the sommelier terrible. After that first night, we asked to sit in the back which is more quiet and we lucked out with Ivis our waitress and Madelina, our sommelier who were outstanding, warm and professional! Each dinner was terrific but we chose to eat at the buffet for breakfast a couple of times as the Blu breakfast menu really needs to change as it gets very boring. It's time to switch Blu breakfast up Celebrity! And its also time to improve desserts!! On our first night we took advantage of a Murano discount and had a fabulous meal. We also had the seafood tower at the Porch for lunch on our first day at sea (good thing as there were not other days at sea that were warm enough) We decided if AQ, on subsequent cruises is too expensive, we will choose a better cabin location and eat more in the speciality restaurants. Thanks to all staff who were always helpful in Gluten Free dining options for my husband and sister in law. They can however do a much better job in GF bread quality considering the huge choices available now. Entertainment and Activities The overall energy of this particular sailing was phenomenal. Guiseppe, the cruise director was by far the best cruise director we have ever had in any of our 12 cruises on Celebrity or any other ship. Having many of the ship "parties" in the central foyer resulted in a lot of participation including a few silent discos and an amazing Abba Sing A Long on the night we sailed away from Stockholm. Imagine 3 levels of the grand foyer all signing along, it was a blast. As far as the other entertainment, the Broadway selection was great, one of the comedians was fabulous and the other entertainment was eh. The bars had boring singers and Celebrity needs to step that up a bit. Bars and Café Bacio Clearly they are short staffed at the Martini Bar which, as usual was packed and often hard to find staff. As days at sea were pretty windy and cool, we stayed in the solarium for two days and found staff non existent and often no one around to take orders or clean up dirty dishes. Café Bacio had only two staff, one a hard working man and one a young woman who was downright rude when she made two mistakes (like forgetting one person's order) and rather than saying sorry, she decided to suggest it was our fault. Mmmm. But the coffee there is fantastic and we took lattes from there in the mornings for Blu as it was better. Ports This was a Baltic cruise which had a fantastic itinerary. I will not get into the details as these can be found on the Baltic boards but a few things. Avoid the Strommers Hop On Hop Off Bus at the Copenhagen port!!! They are the only HOHO at the port and run a terrible operation. Hope enough people complain to Celebrity. Not only were they not prepared for the masses, one bus broke down before it even left, then when our bus finally left, we were then told we needed to changes buses at the first stop. Well after at least 45 minutes, another bus showed up. This after we say 5!! other HOHO buses from another company come and go. Plan ahead and book any private tours. We used TJ in St Petersburg who were terrific and if you choose not to go into Berlin (we went 3 days early to spend time there) the local port is lovely and no need to go to Rostock. We found that Celebrity should have allowed full days to get the experience at each port as we felt rushed. Loved our cruise, no regrets, but next time we are in Europe, we will do it by land. Read Less
5 Helpful Votes
Sail Date: June 2019
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is ... Read More
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is always a plus on Celebrity, and was again. The entertainment was fair to good; nothing special, really. The ports of the Baltic are very enticing, BUT; each port had 5-6-7 cruise ships in at one time. So, for 'premier stops' like St Petersburg, with everyone wanting to see the Peterhof Palace and the Hermitage, 'seeing' anything becomes a 'hit or miss' affair. Picture touring the rooms of these aforementioned places like taking a tour whilst moving around in a Rugby scrum! The crowds are UNBELIEVABLE. You get moved along from room to room on a 'timer' in the Peterhof. In the Hermitage we couldn't even GET INTO the room housing the Rembrandts! Also, I do not understand WHY people who are wheelchair-bound insist on coming on these types of cruises; there is NO handicapped accessibility to any of these places. I saw a man taken out of his wheelchair and was CARRIED UPSTAIRS while his wife CARRIED HIS WHEELCHAIR up the stairs. And how they maneuvered through these massive crowds is beyond me. CHOOSE A DIFFERENT ITINERARY! But the real 'ugly' in the title belongs to Celebrity itself. We used a travel agent and they bought a coordinated package for us including flights, the pre-cruise hotel, and transfers from/to the Amsterdam airport and into/out of the hotel. Well, we, two senior citizens, were to be met at the airport and to be transported to the hotel; well, NO ONE MET US. It was 90*, we had a total of 4 suitcases, and there was NO ONE to meet us OR to provide ANY guidance/help. We had to SEARCH the airport to scramble to get ANY transportation to the hotel. Then, as we had read many reviews of the high-cost and slow-performing internet on Celebrity, we decided to NOT make use of this service. BUT, as we HAD purchased our airline tickets through Celebrity we asked them to 'confirm us/check us in' with our homeward-bound flights---and all we were told was 'just buy one hour of internet time and do it yourselves'; I mean, REALLY?! THIS is 'end-to-end coordinated service'? And then, there was another scrum when the truck containing the departing passengers' luggage arrived AT THE SAME TIME as the busses w/the passengers--although the trucks had left TWO HOURS BEFORE the busses did! So, another 'scrum' took place as everyone scrambled to find their luggage. And THIS scrum was all courtesy of Celebrity. We have (HAD!) traveled with Celebrity several times over the past several years, but I think that this trip, overall, has made Celebrity 'persona non grata' with us going forward! Read Less
2 Helpful Votes
Sail Date: June 2019
We chose Celebrity for our Baltic cruise, because of previous great on a previous Caribbean experience several years ago. We had two couples in two veranda rooms on decks 6 & 7. All four members of our party were truly thrilled ... Read More
We chose Celebrity for our Baltic cruise, because of previous great on a previous Caribbean experience several years ago. We had two couples in two veranda rooms on decks 6 & 7. All four members of our party were truly thrilled with our overall experience. The food and service in the main Opus dining room was excellent! I’m gluten free and the staff and kitchen did an incredible job of giving me great multiple options every night. In addition, we had the premium beverage package that was a huge bargain the entire trip. I got my favorite wines, my wife her favorite vodka & our friends got their favorite bourbon. They even had gluten free beer for me when I was in a beer mood. We tried two of the upscale restaurants over the course of our 12 day cruise. Murano was nice, but we had slow service our first night. Fortunately, Tanya, the head of all the specialty restaurants gave us a bottle of champagne to show her appreciation for our patience. We tried Tuscany twice (Italian) and loved the giant all window room on the back of the ship. The food, service and beverages did not disappoint. We did dine in the giant cafe a few times, but preferred the sit down meals with service when offered. The shows and entertainment was very good most nights. We loved the silent disco experience, where everyone wears headphones and you have three options of songs to dance to. Our only real complaints are on their very lame WiFi and their nearly worthless Celebrity app. Both truly disappointed us, but the balance of the experience was excellent. Rooms were nice size and well maintained throughout. We’re already looking for the next itinerary on the Celebrity Reflection! Cheers! Read Less
1 Helpful Vote
Sail Date: June 2019
Have always tried to stay on the small side for cruises, but this itinerary attracted us, so we gave it a try. Having experienced embarkation disasters before we were expecting the worst. Wow!! Walked right in and were directed to a line ... Read More
Have always tried to stay on the small side for cruises, but this itinerary attracted us, so we gave it a try. Having experienced embarkation disasters before we were expecting the worst. Wow!! Walked right in and were directed to a line with no one in it. Walked right to the waiting area and barely got sat down when we were called for the bus to take us to the ship. Right on board. Ordered a drink and prepared to sit awhile. Did not even finish it when it was announced, early, that our room was ready. Bags were in the room. Rocky, our room steward met us and walked us through his spiel. He was great the whole time. Smiling and happy. What can I do for you. Room was a standard balcony. Typical cruise ship room. No problems the entire voyage. I am a big guy (6'1" 260) and the shower was just fine. Wandered up to the Oasis Café for lunch. The variety of food was excellent. Drink folks were around a lot, but not pushy. The food was so good in the Oasis, that we only went to the main dining room one night. A great selection and they would cook chicken, steak, fish, or burgers very quickly. Always a carving station. Loved the gyro meat when it was on. Dinner had most of what was available in the main dining room. Our main dining room experience was good, I just hate dressing up and waiting for the courses. Casino was good. Did not lose money. Can't say that I made a bunch, but I didn't lose. Getting on and off the ship was not a huge problem. There was usually a line, but no big deal. Only used 2 of Celebrity's excursions and only because we had On Board Credit (OBC). Trip to Cork and Jameson was very good and worth the money, but the trip to Honfleur was a serious rip. Just a bus tour with a confused young man in charge of the bus. We used About Dublin Taxi Tours in Dublin and a private tour in Bruges. Those and others were booked with folks on the Cruise Critic thread for our cruise. This was our second Celebrity cruise and I am impressed that they are not pushy about selling you their overpriced art, jewelry, etc. I like the lack of sales announcements, but at the same time we could not hear any announcements because if the TV was not set to the right channel you never got them w/out opening your door. How's that for the biggest complaint....couldn't hear the announcements?? The one early in the morning told you that we were docked and you could get off. Elevators had signs that told you what deck to go to. Hints/Tips... Had to track down the good beer. The Master Cellar wine bar is where they hide the good stuff (Duvel, Leffe, La Fin du Monde). Sunset Bar at the back of the Oasis Café was a great place to watch the world go by. Rarely crowded and if it got cool they brought out the blankets. If Kennedy is working, you will have some great laughs. Brought too many clothes. Entertainment was OK. Best stuff was the folks they brought on for one night. Not a big song and dance guy, so the productions did not thrill me. Never got my chance to call the ship a "boat" in front of a ship's officer. The look that you get is priceless. A great trip. Read Less
10 Helpful Votes
Sail Date: June 2019
This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So ... Read More
This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So first, is Celebrity going down the hill as many posters claim? In our opinion, the answer is NO. We actually have seen some things improved compared to our previous Celebrity sailings, I will go into more details later. Second, can you go back from Oceania to Celebrity? The answer is YES, as long as you come with proper expectations. Don't expect service and food similar to Oceania - they are in a different league. But you can still have a very enjoyable experience on Celebrity. Now to some details. Entertainment: very good most of the time, beats Oceania hands down. The ship is very alive in the evening, the shows are very professional and evening activities are very attractive. We were especially impressed with guest entertainers, the productions shows were just okay. Buffet: We liked the buffet very much. Huge selection and pretty good quality most of the tiime. It is nowhere close Oceania, but it's pretty similar to a decent buffet on land. Not a gourmet food, but good overall. And many new items daily which is also not what I remember from the Equinox. Very crowded on sea days, finding a table was a real challenge. MDR was a bit disappointing. I wouldn't call it bad, just not inspiring. Presentation is good, the taste so so, with few exceptions. Deserts are amazing, probably among the best we had on any ship. We also liked the fact that buffet is open long hours, unlike Oceania and Azamara where after 10pm there is nothing to eat except room service. Service: good overall, considering the amount of passenger and crew passengers ratio. The wait for coffee can still be long, but they are trying their best. Just take it with patience and smile and don't expect the service to match Oceania. The staff is very friendly and helpful. Excursions: expensive as usual, but very well organized most of the time, with few exceptions. Mostly very good guides, and the groups were fairly small on most occasions (around 20-30 people). Daily activities: a bit disappointing. We were missing the art seminars and guest lectures that we had on Oceania, Azamara and Cunard. I was surprised to see the art gallery shrinking in size by more than half. Internet: It was pathetic and miserable on our previous Celebrity cruises. I could see some improvement on this cruise when most people were in port. In the evening when people are on board, it is still pathetic (speedtest shows less than 0.5 mbps). Getting off and on the ship was not an issue most of the time, while still longer than Oceania or Azamara. Room is fine. No issues. Bed ok. Bedding pretty basic. Room attendant not very good. We have to ask for everything starting from extra towels and bathrobes, soap and shampoo. We noticed a relatively high number of children, teenagers and young couples. Also overall demographics is very different from what we have seen on previous cruises. Could be related to the fact that they dropped the prices by 40% few weeks before the cruise. Overall we were impressed with Celebrity and would return, given the right itinerary and price. At the end of the day Celebrity provides a good overall package with decent value. But it's not Oceania. Just don't expect a Honda to be a Mercedes.  Read Less
1 Helpful Vote
Sail Date: June 2019
We chose this cruise because of the itinerary and because friends had recommended the Aqua Class cabins and dining room. Positives: Comfortable cabin, very well maintained by our excellent steward, Leslie. Ports ... Read More
We chose this cruise because of the itinerary and because friends had recommended the Aqua Class cabins and dining room. Positives: Comfortable cabin, very well maintained by our excellent steward, Leslie. Ports were all very good and the ship schedule also. Aqua class dining room a pleasure with excellent service and generally good cuisine. If your entrée was unsatisfactory, you could request something else, and it was delivered promptly. Some dishes were too salty. We enjoyed the first night's Irish dance and music performance very much. Lido café food was varied and delicious, with superb Asian and Indian dishes. Negatives: The muster drill was ridiculous with a cartoonish film which made light of what should be a serious subject. With the exception of the first night's entertainment, we skipped the rest, which did not interest us (also the music was far too LOUD). Excursions were expensive and some were excellent, but some poor. Drink prices and wine costs very expensive. Same for Wi-Fi. No free shuttles to ports. Library poor with no daily newspapers and very few books. We attended one lecture on Paris architecture and wish there had been more comparable educational offerings. No self serve laundry. Laundry charges exorbitant. Celebrity fares seem attractive, but they do not offer many inclusions. Everything costs extra! Would we cruise with Celebrity again? Probably not unless the itinerary was very attractive and the price right. Read Less
1 Helpful Vote
Sail Date: June 2019
This cruise offered many ports we had not yet visited. Three cities in Ireland plus Liverpool (I am a big Beatles fan), Dover, Le Havre, Bruges and Amsterdam. Plus we got a great deal which included free drink package, free internet, paid ... Read More
This cruise offered many ports we had not yet visited. Three cities in Ireland plus Liverpool (I am a big Beatles fan), Dover, Le Havre, Bruges and Amsterdam. Plus we got a great deal which included free drink package, free internet, paid gratuities and $300 in onboard credit. On the plus side the drink package covered all drinks (which I only learned on the third day when an attendant mentioned it to me). On the negative side, the free internet only applied to one device. Embarkation was reasonably quick, but no paperwork provided now - hence my ignorance of my beverage package. My luggage never showed, I called twice and got put on hold and disconnected once, then told I would get a call back - I didn't. Finally went down to the desk and there it was. They said it didn't have a name tag - but it did have the room number luggage tag they provide, so not sure why they could not deliver it. Also discovered they have a new do-it-yourself system for scanning your sea pass when leaving and returning. First time I nearly walked off the ship without scanning as no one asked for my sea pass. Again some paperwork when signing in might have been nice for learning this fact. Our cabin was adequate but nothing special. We had a balcony that was slightly higher than the lifeboats. Storage space was ample and we got great service from our attendant Dina. We ate in the MDR the first two nights, then went to the Oceanview Cafe the rest of the time. We had anytime seating and requested table for two. We got that but it was sandwiched between several other tables for two so you might as well be eating at the large round tables. We checked the menus every night but did not see anything that would tempt us back to the MDR. The wait staff and wine steward were all very good when we were there. The food in the Café was very good with many options. The bartender always greeted us with our beverage of choice when we entered the room. We did not use any of the restaurants. We did make the theater almost every night. The ship orchestra was quite good and the cast was adequate. I didn't care much for the Celebrity shows Euphoria and Elysium. The singing was good but the plot/story line was thin/nonexistent. The guest stars were all quite good. A magician Mathew McGurk who did primarily card tricks while his wife joined to do some aerial stunts. A sax player/singer Hayden Smith who also had his wife (Alexa Jayne) join the show to sing. Both had quality voices. Mark O'Malley was another fine vocalist as was Helen Wilding. The flyboys are a grown boy band who sing boogie woogie style and do it well. We had seen them before on a prior cruise. Our favorite was Kyle Espin a Scottish piano player ala Jerry Lee Lewis. Tremendous self-taught talent. Dublin is a grand city with lots to see. We used a Hop On Hop Off bus which unfortunately did not have a working microphone. Belfast is still a very divided city to my surprise. They may no longer kill each other but there is no love between them still. We took a Giants Causeway Tour with Odyssey Coach Tours. Really wonderful tour. In Liverpool we took a half day Beatles and Sightseeing Walking tour through Brilliant Liverpool Tours. Our guide was quite knowledgeable and entertaining and we got to go inside the Cavern Club. Spent the rest of the day on our own. Next Stop was Cobh for 2 days. First day we walked around on our own and the second day we took a Cork and Blarney Castle Tour with Railtours of Ireland. Blarney Castle was fine, but we skipped waiting 2 hours to kiss the Blarney Stone. The gardens are very nice. We could have skipped the Cobh Heritage center portion of the tour. Must have been a school outing as there were a lot of loud teenagers roaming the place. We used our onboard credit to take a Celebrity excursion from Dover to Cantebury and Leeds Castle. Both were quite impressive. Le Havre was another 2 day stop and was the jumping point for Paris and D-Day tours but we have seen Paris many times and did not want to spend 5 hours on a train (roundtrip). So we booked a train ride to Honfleur through Bee LeHavre, a pretty little city an hour away from Le Havre where some Impressionists painted. The second day we walked around Le Havre - which did not take long. Our final port before disembarking in Amsterdam was Bruges (reachable by bus ticket). We just did a self guided tour there. Very pretty town, but it was very hot the day we were there. We did have 2 sea days and found sufficient activities to keep us busy. The temperatures were in the mid 50s in the British Isles so pool did not get much use. Fitness Center was adequate and we never had to wait for equipment. We made the mistake of paying for a wine tasting that was oversold and poorly organized. They set up six different stations but the stewards were too busy pouring to be able to tell each individual much about what we were sampling. Disembarking was smooth - we had to catch an early flight so handled our own luggage and were in a cab within 30 minutes. Read Less
5 Helpful Votes
Sail Date: June 2019
We are Celebrity Aqua Class loyalists and chose this 12 night, 8 port cruise because it ticked off many new places on our bucket list. The overall Celebrity experience was exactly what we value and expect: an overall classy product, very ... Read More
We are Celebrity Aqua Class loyalists and chose this 12 night, 8 port cruise because it ticked off many new places on our bucket list. The overall Celebrity experience was exactly what we value and expect: an overall classy product, very well-maintained ship, exceptional dining experience in Blu, and generally attentive service throughout the ship. However, the itinerary that sounded so great on paper translated into an EXHAUSTING vacation with too few sea days sprinkled-in to even begin recovery onboard. Lesson learned. We arrived in DUBLIN on the morning of Jun 13th, which gave us a full day and night to explore the city before boarding the ship on the 14th. Embarkation was easy and efficient, and we gained access to our stateroom by mid-afternoon. Since we didn't sail until 8 pm on the 15th, we could have continued sightseeing but just didn't feel compelled to do so. Generally speaking, we found Dublin disappointing - not enough of interest to do or see, and a bit 'sad' overall. Weather was cool and misty, which didn't help. In BELFAST, we did the ship's Game of Thrones excursion to Winterfell, and found the trip entertaining, informative and quite memorable! The Celebrity tour guide was quite good, and the Winterfell personnel (who guided us through all of the onsite activities) were all former extras in the series who shared great insights to what went on both in front of and behind the camera. Highlights: an archery competition, mock sword fights, great scenery, and a chance to meet 2 of the Dire-wolves in person. We felt the port in LIVERPOOL was close enough to the 'action' to self-tour. We walked to the Cavern Club, good shopping, and a casual fish 'n chips eatery near the water. This actually turned out to be one of our more favorite stops, maybe because we could do it independently and at our own speed. Next up was the port of COBH/CORK, where we docked overnight for 2 full days of sightseeing. The first day, we took the commuter train from Cobh to Cork (very easy - station is adjacent to the dock) and self-toured the city for a couple of hours. The English Market (especially O'Flynn's gourmet sausage sandwich) was the highlight. Besides shopping, there isn't much there. We took an 8 hr Celebrity excursion to Kinsale and Blarney Castle on the 2nd day. Our time in Kinsale, where there are some cute shops but too many tourists, was too short - and we were running to the bus after about an hour there. The tour included lunch at a hotel outside of Cork ... this facility was very nice (tho not quaint or interesting in any way), and we had a surprisingly tasty lunch complete with Irish music and dancers. It left us feeling like we had attended a very restrained Irish wedding reception. This was followed by a bus ride to see Cork 'highlights' (completely unnecessary) and finally a lengthy stop at Blarney Castle and Woolen Mills. Underwhelming. Finally, we enjoyed a restful (and sunny!) sea day on the 20th. This would be a good time to point out that at no time on this trip did we feel we were actually 'sailing', since the distance between ports was always nominal and the captain maintained a very slow, steady speed. We did, however, have 1 or 2 (depending on who you talked to) medical evacuations while at sea. We arrived to DOVER early on Friday and were docked there from 7 am to 7 pm. Some passengers opted for excursions near to port, but we (and at least 25 busloads of people) headed into LONDON. Big mistake! We rode an hour before picking up our tour guide at a rest stop, then another 1.5+ hours before getting into London. The sheer number of tourists, cars, buses, demonstrators, and road closures made it near-impossible to get around the city or enjoy the sights. After several grueling hours in city traffic, we were deposited near the London Eye for a 'find it on your own' fast food lunch and toilet break. Friends on another bus weren't as lucky --- demonstrators sat down in the road just ahead of their bus, causing them to do a u-turn on a bridge(!), and taking so much time away from their tour that they never got lunch at all! I guess our tour guide was fed up too ... he exited the bus in London, and avoided the 3 hour trip back to the ship entirely. Note to Celebrity: consider providing a 'boxed lunch' on these very long excursions and require that the tour guide actually start and end the tour with the group. Next stop LE HAVRE for an overnight. On day 1, we did a 10 hour private, small group tour of NORMANDY with Overlord Tours. We saw Omaha Beach, Utah Beach, the American cemetery, and the town of Saint-Marie-Eglise. Overall, this was a long but fantastic day and our tour guide was amazing in his depth of knowledge and ability to transport us back in time to D-Day. We HIGHLY recommend this tour operator, and their representative, Thomas. On Day 2, we took a Celebrity excursion to PARIS and had a gourmet lunch and city tour aboard the Paris Bustronome, with 2 hours of free time after lunch to stroll/shop the Champs Elysees. The bus ride to/from Paris was long (2.5 hours each way even on a Sunday) but the tour guide was very entertaining. We thoroughly enjoyed this whole experience (except for inadequate a/c on the lunch Bus) and believe anyone who complained to Celebrity that they didn't enjoy the food or wine had clearly not done their homework - the menu was posted on the Bustronome website since April 1st and was done to perfection. After another sea day (where we absolutely crawled to our next stop), we arrived in the port serving BRUGES. We had pre-arranged a taxi with friends to take us into town, an easy and cost-effective way to get there and self-tour. We enjoyed walking this charming little town, chocolate shopping, and an outdoor cafe, especially before the crowds arrived around midday. Disembarkation in AMSTERDAM was crowded but fairly efficient. We walked to Central Station, bought a 3-day Amsterdam & Region Travel ticket (highly recommend this as it allows easy, unlimited travel on trams, buses, and metro), and proceeded to enjoy our 3 additional days in AMS touring the city, and visiting Zaanse Schans, Volendam, and Marken. The Heineken Experience was very well done and getting around in this city is a joy. Loved it. A few words about our shipboard experience. - BLU Restaurant has never disappointed us. We had exceptional service (thank you Mario and Raj), lovely meals, and entertaining dinner conversations with new friends. - At age 7, the Reflection is still a remarkably lovely ship. This was our 3rd sailing on her, and all of her public rooms and our stateroom, were in excellent repair. - The Martini Bar and Sky Lounge personnel need to take it up a notch - a BIG notch. Uncharacteristically, we found the service in these venues to be inattentive, disengaged, and terribly disappointing. Fortunately, we found better bar staff in the Passport Bar who were interested in knowing our preferences and anticipating our needs. - The Casino is sadly very 'tight' on this ship, even though our long port stays kept it closed for most of the trip. - Evening entertainment was uninspired. Read Less
1 Helpful Vote
Sail Date: June 2019
We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by ... Read More
We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by far......both in terms of variety and quality. We found the entertainment in the other hand to be somewhat limited. The staff was AMAZINGLY friendly and helpful throughout the duration of the cruise. We ate in Murano (very nice) and Tuscan Grille...nice enough. We had access to Luminae which, while the food was of high quality the choices were more limited than I recall on other ships and I think they were short on staff, service was consistently slower than in other restaurants. We had 1 meal in BLU, which was much busier then we ever saw Luminae. The BIG disappointment (really the only disappointment) was Qsine. The format has been changed...now Le Petite Chef. Previously it was a truly unique "foodie" experience . Now its a bit gimmicky and ....juvenile. The service remains excellent and the food good but if you liked the "old Qsine" you will be very disappointed. All in all it was a great ship and cruise. I'd like to cruise on this ship on a warm weather destination to be able to take full advantage of all the unique outside venues. And I'd even do this exact itinerary again......which I've never said before. Read Less
2 Helpful Votes
Sail Date: June 2019
We chose this cruise for it's itinerary and it 's departure port. We did back to back from Dublin to Norway and eventually to Iceland. The embarkation process was a nightmare for most travelers. The Muster Drill was rediculous ... Read More
We chose this cruise for it's itinerary and it 's departure port. We did back to back from Dublin to Norway and eventually to Iceland. The embarkation process was a nightmare for most travelers. The Muster Drill was rediculous with a stupid film that was shown and not visible to most and useless at best. So much for safety at sea.Cabin was fine. Always clean and tidy.Needs better storage as drawers were non existent We were concierge class and as always,the snacks were the pits. The entertainment was not great . The onboacrd entertainers were just OK. Some of the other acts could be replaced with better. Sit on an end so that you can escape if necessary. Odds at blackjack were too much in the houses favor. Food and service were fine. The presentation was nice and the chef did well in using what was inexpensive stuff and making it taste great. Seating at the buffet was difficult particularly on sea days.Dining room staff was really on their game and well trained. All other crew were most helpful and very pleasant. Read Less
15 Helpful Votes
Sail Date: June 2019
What a Fantastic Trip!! Our trip began in Tallahassee, Florida on May 29th as we drove to Atlanta for our Delta flight to Dublin. On this trip we used ChoiceAir through Celebrity Cruises to acquire our flights. We found several ... Read More
What a Fantastic Trip!! Our trip began in Tallahassee, Florida on May 29th as we drove to Atlanta for our Delta flight to Dublin. On this trip we used ChoiceAir through Celebrity Cruises to acquire our flights. We found several advantages in using ChoiceAir: excellent prices; ability to choose the flights; and, additional cost protection if you experience flight delays. We just told the ChoiceAir agent the Delta flights we wanted and once the purchase process was complete, we just went to the Delta site and selected our seats and provided additional personal information. We will definitely use ChoiceAir in the future. We chose to park at the Atlanta Airport and used the shuttle to transfer (5 minutes) from the International Park and Ride Garage to the International Terminal. We departed Atlanta at 9:40 p.m. and arrived in Dublin at 10:45 a.m. the following morning. Clearing immigration In Ireland took 30 minutes as there was a queue of approximately 300 people, but the line moved quickly. Expect questions about the purpose of your trip and what you will be doing in Ireland. Pre-cruise: Four Days in Dublin in order to experience Dublin, we arrived four-days prior to the cruise. For convenience, we took a taxi (25 euros) to our hotel, the Hilton Garden Inn at 1 Custom House Quay. The cost for a four-night stay was 892 euros which included a full Irish buffet breakfast every morning. After checking in at the hotel, we walked around for a couple of hours in downtown Dublin to get our bearings. We checked for the nearest Laus (light rail) stop which was out the hotel’s back door, visited the main office for Elegant Tours to check on our two pre-booked tours for the next two days, and walked around the Temple Bar area. The hotel was conveniently located on the north side of the River Liffey and a 10 minute walk to O’Connell Street (the main north/south route) in downtown Dublin. I highly recommend the hotel. We found Dublin to be a very walkable city with a very active downtown during the day and in the evenings. There were always a lot of people out enjoying the many things that Dublin has to offer. We found it to be a safe and a fun city to visit. On Friday, May 31st (57 degrees and light rain), we toured with Elegant Small Group Tours (maximum of 25 passengers) to the Cliff of Mohrs. The cost for the tour was 85 euro per person. We were picked up at 7:30 a.m. at the Westin Hotel (a 12 minute walk from our hotel). The 12-hour tour included stops at King John’s Castle, a coastal ride along the Wild Atlantic Drive, a visit to Doolin Village, and a tour of the Cliffs of Moher. Our driver recommended a hour-long ferry ride (20 euros per person) to view the Cliffs from sea level to get a better view. Unfortunately, it was raining with a diminished view at the cliffs and the seas were rough resulting in a number of passengers getting sea sick. Unless the weather is clear and the seas are calm, I would not recommend the ferry ride. The highlight of the visit to the Cliffs was lunch in Fitz’s Pub in the Dollin Hotel. The seafood chowder and the fish potpie was excellent! We also enjoyed our visit to King John’s Castle in Limerick. The tour was self-guided and the view of the city from the armory tower was great! The Irish countryside is really beautiful and you really do see 50 shades of green. After a long day, we had dinner at Eddie Rockets on the River Liffey across from our hotel - a great place for burgers and wings. On Saturday, June 1st (58 degrees and sunny), we went on a 12-hour Elegant Small Group Tour to Giant’s Causeway. This tour included a stop in Belfast and a tour of Giant’s Causeway. In Belfast we took the Black Cab tour - this was included in the cost of the tour. The Black Cab tour took you to the wall that divides the two communities and explained the history of the “Troubles” in Northern Ireland. The visit to the Giant’s Causeway (UNESCO World Heritage Site) was excellent! The Causeway is a distinctive volcanic and geological formation. We enjoyed the commentary provided by our driver and really loved the drive through the Irish countryside. We were very pleased with Elegant’s small group tours and highly recommend their tours. On Sunday, June 2nd, (60 degrees and sunny), we toured downtown Dublin using Do Dublin’s Bus Tours (the Hop-On Hop Off - Green Bus). Two senior two-day passes cost $54.92. The buses departed at 9:00 a.m. from stop 1 on north O’Connell Street. I recommend walking to stop 1 at 9:00 a.m. to get the best seats in the top level of the bus. We rode the entire circuit and enjoyed the driver’s commentary on the numerous sites and history of the city. Stop 5 was outside of our hotel. In the afternoon, we toured the Dublin Castle, Christ Church Cathedral, and St. Patrick’s Cathedral. The architecture in all of these magnificent structures was amazing! All had an entry fee of less than 10 euros. We concluded our day of touring with an excellent early dinner at the Kingfisher Restaurant (fish and chips) on Parnell Street. Celebrity Reflection First of all, make sure to print the Celebrity Guest Ticket Booklet when you check in online for the cruise as it has detailed directions to the Dublin pier. On Monday, June 3rd, we took a cab to the pier to board the Celebrity Reflection. We had been assigned a boarding time of 11:30 a.m. In Dublin, check-in is not adjacent to the ship since the ship is docked in an active commercial port. We arrived around 11:00 a.m., but I would recommend arriving around 10:30 a.m. Embarkation was efficient, except that after checking-in you are directed to take a seat and wait until your number is called to board the shuttle. Unfortunately, the wait for us was more than an hour for the shuttle to take us to the ship. The Reflection is a beautiful ship and was clean and well-maintained. We stayed in cabin 7193, a veranda room. The room was well maintained and outstanding cabin service was provided by our Cabin Attendant (Diardra)! She was very friendly and was always asking if we needed anything. We also received excellent service from Zora and Benji in the Cafe al Bacio on Deck Five. The food in the Main Dining Room was good and the service was excellent (Joaquim - Waiter, Srdan - Asst. Waiter). We usually had breakfast in the Oceanview Cafe and we really enjoyed the made-to-order omelettes, the fresh fruit (especially the sliced oranges), and the daily featured danish and breakfast bread station. The walnut, cinnamon breakfast bread was delicious!! We did purchase the four-night speciality dinning plan for $149 per person. We had dinner at the Lawn Club Grill two of the nights; as usual, it was outstanding and I highly recommend this restaurant. What could be better, great food, great service and the cool evening air of Ireland and Iceland! We also had dinner one night in the Tuscan Grill; the service and the food did not disappoint! The fourth night we had dinner in Murano, a French restaurant, and the food and service were outstanding. The entertainment on the ship was good and we enjoyed several shows. The highlight was the last night in Dublin, where a Celtic band and dance group performed Irish music and dancing in the Grand Foyer. Disembarkation in Dublin was very efficient and began around 6:30 a.m. on Friday, June 14th, with passengers carrying their own luggage. Since we had a 12:20 p.m. flight (which originally was an 11:00 a.m. flight) we decided to stay another night in Dublin and fly home on Saturday. We departed the ship around 9:00 a.m. and took the bus transfer provided by the cruise line to the airport as we had booked the Crown Plaza near the airport (1.5 miles). There are limited taxis available near the ship and there was a long line waiting for taxis when we left the ship. If we had to do it again, we would do the express departure (carry your own luggage), take a taxi from the pier to the airport, and fly home the same day, especially if your flight is after 12 noon. Delta recommends that you arrive at least 4 hours before your flight time for international flights from Dublin due to the US Customs and Immigration clearance prior to boarding. Several sources recommend that you arrive more than three hours before international flights since there are a lot of international flights leaving around noon and the airport gets congested. A Delta agent at the airport told us to allow at least 2 hours just to clear the U.S. Security and U.S. Customs and Immigration. Most international flights, including Delta, leave from Terminal 2. We caught the 6:00 a.m. free hotel bus to the airport and at this early hour it took us approximately one hour to get to the gate with virtually no waiting in line. We are a member of the Global Traveler Program and this expedited our processing time in U.S. Customs and Immigration as there are separated kiosks for Global Travel members. This allowed us to clear U. S. Immigration in just a few minutes,. The check-in procedure was also different from the U.S. as we went to a kiosk to get our boarding pass, then to passport control in line waiting to check in/baggage to have our passports checked by a Delta agent (to get a passport sticker), then to the counter to check our baggage, then scanned our boarding passes to get to Irish security to have our carryon luggage scanned. Once past Irish Security, follow the American Flag signs to U.S. security screening and then to U.S.Customs and Immigration, as in Dublin you clear Customs and Immigration prior to boarding the plane. Once you are at the gate area, there are limited food services in the gate area. The advantage of clearing U.S. Customs and Immigration in Dublin is that when you arrive in the U.S., the flight is treated as a domestic flight and you do not have to go to Customs and Immigration. Read Less
4 Helpful Votes
Sail Date: May 2019
I’ve been a bit concerned when reading some recent reviews on the Reflection so I was pleasantly surprised during this, my fourth time on this particular ship. I really cannot see what anyone has to complain about! It was my 23rd X ... Read More
I’ve been a bit concerned when reading some recent reviews on the Reflection so I was pleasantly surprised during this, my fourth time on this particular ship. I really cannot see what anyone has to complain about! It was my 23rd X cruise so I’ve had plenty of experiences to compare this with! The food quality, volume and selections were as good as usual. The Captain’s Club hostess (Luann) and the CD (Simon) were both efficient and entertaining. The Senior Officers were present on a few occasions and perfectly friendly. Guest Relations and Shore Excursions operated as normal. The check-in procedure was the fastest ever and debarkation went smoothly and ahead of schedule. Our waiter (Michelle) and stateroom attendant (Patricio) were excellent. Particularly good on this cruise were the bar and wait staff in the Sky Lounge during the 5-7 pm Elite and above “cocktail time”. Those were definitely the best appetizers I’ve had at these events! Even the entertainment was better than usual with the exception of a truly awful and embarrassing hypnotist show! Oh dear! My only complaint was that for the second cruise in a row X had arbitrarily changed my 6:00 pm early dining to 5:30 pm! That’s ridiculous (I’m not a 90 year old American living in Florida!!). I had no choice but to switch to late (8:30 pm) dining since selective was “full”. Anyway, I like set dining and having the same waiter and table mates! Read Less
Sail Date: May 2019
The itinerary was excellent. Love that cruise ships going out of Dublin. The required need to use shuttle buses from makeshift passenger terminal was awkward. Much better at disembarktion. The staff friendly and very helpful. Food and ... Read More
The itinerary was excellent. Love that cruise ships going out of Dublin. The required need to use shuttle buses from makeshift passenger terminal was awkward. Much better at disembarktion. The staff friendly and very helpful. Food and overall service excellent. Staff did great job having cabins ready when guests boarded. Embarking and Disembarking was very smooth most of the time. Enjoyed Celebrity organized tours. The Destination Concierge was exceptional. Future Cruise staff very attentive and well informed. Felt the overall decor was a big miss. Art work, mostly dull or black and white very weird subject matter or abstract. Many chairs in public areas too low . Had a balcony room with 2 sharing...very small and sad inadequate storage. Had to keep climbing onto bed to access the over the bed storage bins. Inconvenient and dangerous. The Captain made appearances at events but otherwise was not very visible. The senior staff was out and about but were not particularly approachable. Read Less
2 Helpful Votes
Sail Date: May 2019
We chose this cruise for the destination. It was my second cruise (my 1st was with Celebrity in 2017 to Alaska) and my husband's first cruise. We were in a suite. Embarkation from the Port of Dublin was a nightmare and took just ... Read More
We chose this cruise for the destination. It was my second cruise (my 1st was with Celebrity in 2017 to Alaska) and my husband's first cruise. We were in a suite. Embarkation from the Port of Dublin was a nightmare and took just shy of two hours. Our cabin was 2210 located aft on deck 12. We liked the layout of the cabin (sofa near balcony). The bathroom was spacious and had lots of storage. The cabin itself had sufficient storage as well. All was in good condition except the sofa was a little threadbare. We could hear a little scraping of chairs from the Sunset Bar above, but mostly in the morning. It was not enough to bother us. Our cabin steward kept our cabin clean and stocked. Our butler was eager and pleasant but was not as present as he should have been. He failed to continuously stock breakfast room service order forms and we had to ask for them. He failed to ask us if we intended to attend the performances, but we showed up anyway to be seated in the reserved seating area. We had to remind him several times for the blankets that we had requested to use on our balcony. He did clear the refrigerator and keep it stocked with water as we had requested. We ate breakfast in our room and were pleased with the quality of the food and timeliness of delivery. The food was warm, but not hot. The coffee was hot. We at most of the rest of our meals in Luminae. The service was exceptional. The food was very good. We did note, though, that the cooked fish dishes were what we considered over-cooked. We ate at the Porch once for lunch and found it very good. We also at Sushi on 5 for lunch and found it very good. The ramen was warm but not hot, but everything else was very good. We had lunch at the Ocean View Café once and found the service very good and the food good as well. We arrived right as lunch service opened and had no trouble finding a table. We were approached by wait staff several times asking if we had a drink order and tables were cleared quickly. We tried a number of the lounges. We enjoyed Michael's lounge for suite guests. Staff were very friendly and professional. They remembered us and our usual drink orders. We enjoyed the several times that entertainment was provided there. Our usual lounge, besides Michaels, was the Ensemble Lounge. We enjoyed the live music there. It could have used another waiter. The bar staff and wait staff were very busy and the wait to put in a drink order was a bit long. We particularly enjoyed the performer Charlotte who played acoustic guitar and sang. We saw the guest performers but not the Celebrity shows. We enjoyed the guest performers in the theater. We enjoyed the silent disco twice. The dance floor was packed both times. We also enjoyed the Beatles review and again the dance floor was packed. We did a Ridele wine tasting that focused on the most appropriate type of glass for a wine. The wines served were very good, the presenter was well informed and a good speaker. We 3 excursions through Celebrity: behind the scenes tour; kayaking; and a tour of a goat farm and dairy. 2 were great and 1 was not. The kayaking was not good because Celebrity had booked too many participants (29). For the operator to get all the participants in 2-man kayaks with the splash guards in place and the rudders set took nearly an hour. That left a little more than an hour of guided tour in the water. Also, it was difficult to keep everyone close enough to hear the tour guide. We did a smaller excursion boat up on fjord on our own and it was great. We did some hiking and some self-guided walks around towns on our own. All very easily. We flew into Dublin 4 days early, rented a car and drove out to the West Coast and along the Wild Atlantic Way. We did a tour of a fish smokehouse and a tour of an oyster farm. We enjoyed a self-guided walk of Galway. We found the Hop on Hop Off bus in Dublin to be a good way to see the city with limited time. We enjoyed all the ports, including Alesund and Bergen. We also enjoyed Belfast. We did Belfast on our own and went to the Titanic Museum and St. George's Market. Read Less
5 Helpful Votes
Sail Date: May 2019
Chose this cruise as departure was from Dublin and although it was quite chaotic to check in it didn't take too long. The ship itself was quite disappointing as I was expecting much more grandeur (having previously only cruised with ... Read More
Chose this cruise as departure was from Dublin and although it was quite chaotic to check in it didn't take too long. The ship itself was quite disappointing as I was expecting much more grandeur (having previously only cruised with Royal Caribbean (6 cruises) and had always thought that Celebrity were a step up but I was very wrong). Although the ship was clean, and staff were mostly pleasant I found the whole ambience to be uninviting. We only managed one good nights sleep as our stateroom was extremely noisey - not sure where the noise was coming from but it was constant nightly and sounded like clanging noise on metal stairs - so would advise avoiding stateroom 6203. As we had very little sleep, we were very tired throughout our holiday. Entertainment in the theatre was very good and meals in the dining room were also very good as was the buffet in the Oceanview Cafe. So, I think we will be sticking with Royal Caribbean for any future cruises! Read Less
Sail Date: May 2019
We chose this cruise because it was to the Norwegian fjords and departing from Dublin, hence no need for a flight as we live in Belfast. We travelled down to Dublin on the Enterprise train, which was great and when we arrived at Connolly ... Read More
We chose this cruise because it was to the Norwegian fjords and departing from Dublin, hence no need for a flight as we live in Belfast. We travelled down to Dublin on the Enterprise train, which was great and when we arrived at Connolly station a taxi was easily obtained and only a short ride required to the dock. Embarkation was rather haphazard, however when we eventually boarded the ship it was the start of a great holiday. Officers always about keeping an eye on everything and very chatty. All of the staff were helpful and friendly which made our holiday, good atmosphere on this ship, much better than Equinox last year. Room Attendant Julio helpful and happy guy. Speciality restaurants v good, French, Tuscan and Petit chef good food and service, would definitely recommend, Pedro the waiter in the French restaurant very attentive. Martini bar good fun for a drink before evening meal. Great itinerary with beautiful ports. Very pleased with Celebrity Reflection. Read Less
9 Helpful Votes
Sail Date: May 2019
We have always liked Celebrity. But, the Celebrity Reflection cruise last week from Ireland to the fjords of Norway disappointed us in several ways. First the pros: The shows each night were spectacular...the best we have seen on a ... Read More
We have always liked Celebrity. But, the Celebrity Reflection cruise last week from Ireland to the fjords of Norway disappointed us in several ways. First the pros: The shows each night were spectacular...the best we have seen on a cruise. The food in all the dining venues was excellent. Staying in the Aqua Class suite allowed us a tour of the galley and we felt so comfortable witnessing how clean and organized and focused on food safety they were. The waiters in the dining room were very efficient and kind. Our room steward got the flu, unfortunately, and we didn't see him again after the first few days, but the room was cleaned daily by different people. The cons: 6-months before the cruise, we realized that the two major shore excursions we booked the cruise to see (the major fjords) were already full. They did not open extra excursions and Norway does not have many private tours (the ones we did find were also already booked because the ship excursions were booked, or we were unable to book them because the ship offered such short time in several ports). We did luck out and find some city bus tours, but couldn't understand why Celebrity would take a ship full of thousands of people to such remote ports without offering sufficient things to do. We had bad weather (very windy) most of the time and four of us (in two separate cabins) were bothered intermittently with some kind of knocking or creaking in the walls when the ship would move with the wind. Our friends had someone come up to their cabin to see if they could find the cause, but it was to no avail. (Decks 9 and 11). All passengers had to get off the ship by 0730 the morning of disembarkation. This caused us to have to spend 6 hours at the airport before our flight was to leave back to U.S. If you want to actually "see" the fjords, we suggest that you try another cruise line or check the availability of the shore excursions before booking. Read Less
6 Helpful Votes
Sail Date: May 2019
We have been on many cruises, in many parts of the world. Our cruises have been a mix of Oceania and Princess. We expect a clean ship. It’s the only way to avoid disease. We constantly wash our hands. The Reflection was by far the ... Read More
We have been on many cruises, in many parts of the world. Our cruises have been a mix of Oceania and Princess. We expect a clean ship. It’s the only way to avoid disease. We constantly wash our hands. The Reflection was by far the worst experience. No wash stations at the buffet. Many waiters pimping booze, but not cleaning tables. No beverage service at the tables, the centralized beverage station is a disease cluster with people coughing over it. No visible crew wiping down of common contagion points - elevators, handrails, etc for the entire cruise. The Celebrity Reflection is not a clean ship. We both got norovirus - medical support was good. Two days of quarantine, but stomachs have not fully recovered. Substandard entertainment. Princess far better. Theater not handicapped friendly. Dining room tables packed like sardines. Only good cooking in the specialty restaurant - which they constantly hawked to get you to sign up for. Poor quality of room service food. Never Celebrity. Never again. Read Less
2 Helpful Votes
Sail Date: May 2019
This itinerary to British Isles and Iceland was on sale so in general we felt a great value for money. Some said there was a downgrade of quality & service but we didn't see that at all. The ship was in good shape, well kept and ... Read More
This itinerary to British Isles and Iceland was on sale so in general we felt a great value for money. Some said there was a downgrade of quality & service but we didn't see that at all. The ship was in good shape, well kept and clean. Service was as usual very good. Embarkation at Dublin was longer than expected. Check in tent was far away from the dock. Most people (except suite guests) needed to wait at least 30-45 mins to board a shuttle that took you to the ship. No excuse, Celebrity could have arranged MORE buses. Food at MDR was OK. Murano was still awesome. Le Petit chef was fun but tasted bad - steak was so tough, not really edible. Buffet was better than expected with paella, shrimp risotto, and fish & chips etc. We were really disappointed with entertainment though as there was no lectures on this cruise - sea days were boring. And because of weather we didn't spend alot of time on deck. Trivias and games were mostly small scaled and only lasted 15-30 mins. I'm not sure about others, many people might enjoy the shows but I found them extremely out-dated and corny. We didn't join any ship's excursions as some of their prices were outrageous. a 5-6 hour tour to Game of Thrones castle cost $399! Some said the bad itinerary was the reason it needed to discount to fill up the rooms. Overall very rushed as the ship departed at 4-5pm most of the ports. Clearly this cruise was not for someone who wished to thoroughly visit a place. Itinerary / embarkation / entertainment needed improvement but still an enjoyable cruise. At this price I would not hesitate to go again. Read Less
2 Helpful Votes
Sail Date: May 2019
This was a Back to Back cruise, from Dublin to Iceland on May 16, then Dublin to Norway on May 26. Celebrity runs these routes only a few times a year. Because of the weather, balcony and outside deck use was minimal, if at all. The only ... Read More
This was a Back to Back cruise, from Dublin to Iceland on May 16, then Dublin to Norway on May 26. Celebrity runs these routes only a few times a year. Because of the weather, balcony and outside deck use was minimal, if at all. The only outside features that were used were the hot tubs. The Celebrity excursions were double to triple the price of private excursions. In all cases, our private excursions returned to the ship with plenty of time. As we have found with all Celebrity ships, the crew is always glad to see you. We noticed this especially with our cabin attendant, our server in the main dining room, and the sanitizer lady in front of the buffet. Speaking of the buffet, we always got fresh made omelets to order very quickly. There was always something delicious and as always, the pastries were created by a master; they always looked so enticing. For those wanting coffee, there is a free coffee/tea station in the Hideaway Lounge on Deck 7. Speaking of free, Celebrity doesn’t tell you that the pastries in the Cafe al Baccio are free. We did have two instances where a bit of communications would have made the cruise better. First, Celebrity decided to perform heavy maintenance directly below our cabin. They were cutting the wall on the Promenade deck with heavy saws, drills and other tools. Our cabin was shaking. Our first complaint to Guest Relations received a “Huh?” They couldn’t find anything going on. We continued to complain, and by the fifth day, the supervisor gave us a partial credit for a future cruise, saying they were doing work on the emission system. A letter saying they were going to do maintenance would have been helpful. Second, Celebrity decided to turn on the spray washers to wash the balconies. A letter telling us about the washing would have been nice, just in case we left a door open. Even though Celebrity says there is a shortage of taxis at the Dublin dock (and maybe you should buy a Celebrity transport), we didn’t see a slowdown. Disembarkation was smooth. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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