I have mixed feeling about the cruise. Embarkation and Disembarkation: Good, simple and very organized Cabin: Adequate, the inside room is spacious enough for two people. Closet and drawers are enough to store our clothes. We were able to push the luggage under the bed. We had a chair, not a couch so the room seems bigger than our cabin in Holland America. Three electrical outlets are on the desk for both US and European plugs. Bathroom: Average, has shower only. Water pressure was strong with plenty of hot water. The towels were old, some were threadbare. Shampoo and Conditioner came in small black tube with hard to read label. There was a hair dryer but no where in the bathroom to plug in. You have to dry hair by the desk where the only outlet is. Food: Good food, good waitstaff, bad organizers Ocean View buffet was good, breakfast menu is the same but lunch and dinner have enough of variation to be interesting. The dessert counter was the biggest with plenty of choices for sweet! We did not try any specialty restaurants. Food in the MDR is good enough, the waitstaff was very nice but the organizing authorities were bad. We had to wait every night to be seated. The line in front of the MDR was always in chaos! Why Celebrity only had one receptionist for each entrance to admit people into their main dining restaurant? As we chose flexible dining time, we told the receptionist we don't mind to share table with other passengers, she always sit us by ourselves, deprived us a chance to converse with other people! Are 3000+ passengers on this cruise ships all went in group so we cannot mingle? We never had this treatment on other cruise ships from other cruise lines. Entertainment: Bad Acrobatic show were excellent. Comedies were average. Music shows are Ok but unsuitable. 90% of passengers were elderly and the cruise chose a boy band to perform one night with music for teenager girls (there were none on this cruise!). No destination lecture except where to shop or why and when you should take the next Celebrity cruise. The daily newsletters were a joke, nothing much but advertisement. We were in the Caribbean but the banner picture of the newsletter showed Taj Mahal! The music at the 3rd deck was blaring up the atrium all day. Token dance lessons in the very small space at the landing of staircase. Passengers: Not my kind of crowd. If you don't care where do you go, what destination you visit, just want to eat as much as you can, sunbath by the pool all day, play in the casino at night, this is your ship. Read Less

We usually choose Celebrity for our cruises, but will do other lines if a bargain appears. We are Elite and have cruised on the Reflection a couple of times before. She is still in good condition but having recently cruised on Edge, maybe she’s looking a little dated. The cabins are extremely short of storage drawers and shelves and we resorted to using our carry on bag as an extra cupboard. Having said that, our cabin was kept in good order. The crew on this ship are extremely friendly and obliging. However, the Captain was noticeable by his absence. On other cruises the Captain mingles with the guests and makes himself known. It may have been because the first three days of the trip the weather was quite rough and in fact we couldn’t stop at our first call, Antigua, as the port had to close due to the weather conditions so maybe I’ll give the Captain the benefit of the doubt as he was doing his job!! The food in the main dining room was better than usual. I am challenging to feed and the Maitre d’ and all the waiters we encountered, especially Dezlino and Puji went above and beyond to ensure I had something delicious to eat. Thank you for all your help. The Oceanview Cafe has the most amazing variety of dishes and are, at last, including more vegetarian choices. Let’s hope this option continues to expand. The entertainment was hit and miss. In comparison to Edge the production shows were amateurish and poor. There were a couple of good comedians but I am sorry but I am bored with the Cirque style acts. I appreciate the talent but really, when you cruise with Celebrity time after time, it does get repetitive. The shops too have become boring and repetitive. The toiletries section seems to have disappeared and the merchandise is the same on every ship. Anyway, on the whole we really enjoyed this cruise. We always talk to interesting people and we never get bored with the blueness of the Caribbean Read Less

We joined up with friends whom we met on a prior cruise for this post-holiday getaway. This was our 4th sailing on the Reflection, so we know her pretty well. The ship is still in great shape and the crew is generally well-prepared and attentive. We greatly enjoy Aqua Class for its access to BLU, which just makes for a much more intimate cruise experience. With the exception of 1 meal, we ate exclusively in BLU for all of our breakfasts & dinners and had caring and responsive servers. The BLU breakfast menu is unchanging and could benefit from a 'daily special' just to shake up the offerings over the course of a long cruise. Their dinner menu is more limited than the MDR and tries to be more upscale, but on some evenings, this left the 4 of us who were dining together with a menu of unappealing options. Thankfully BLU accommodates orders from the MDR menu on special request, and they're very good about bringing an extra entree for the table to share, just to let us 'give it a try'. Our BLU service staff of Sandeepa, Dominic and Bayu were really extraordinary. The only real service negative we encountered onboard was in the bars, and particularly in our favorite Martini Bar, where the before-dinner crowd was crushing and the bar staff and servers couldn't keep up with demand. The Passport Bar was also jammed, while the World Class Bar sat virtually empty, as it has on every cruise we've ever taken on the Reflection. The WCB has odd specialty drinks that are clearly not very popular and they don't even stock all of the liquors on the Premium Beverage Package. Why they don't make this bar more mainstream is beyond me ... It's rare for us to rate Celebrity Entertainment as 'excellent', but it truly was on this cruise. There were standout performances in the theatre on most nights, and even a bonus matinee from one of the ship's favorite guest performers. We hope this is indicative of a positive new trend for Celebrity. Read Less

We chose this cruise because we were doing a week long teaching cruise with one of our favorite bridge teachers. There were 3 days we could not use our bathroom for hours because the toilets on that side of the deck were clogged. The staff at Guest Services was hostile in general, but especially during toilet problems. The dining room was dirty, eg previous diners food under the table We tried to use our balcony but it was rusty and generally unwelcoming. We just drink water and wanted to buy as we needed but their sales people were VERY pushy about buying a package that included much more water than we would ever use. I tried to arrange for a private driver to get us home. I made 6 phone calls, which were not returned and then had to hunt the staff member down myself. There is more but I think that is enough to give you an idea why we would NEVER sail with this line again. Read Less

Choose cruise for timing rather than itinerary. Had not cruised in a long time and this was first on Celebrity, but certainly not our last. Excellent in every way. Ship is beautiful and in excellent shape. We found all crew to be very friendly and accommodating. Food and entertainment ranged from good to great. Crowded at times but never oppressively so. Qsine and Murano were worth the up charge, for us, the Tuscan Grille was not. There was a good choice of bars and lounges with varied types of musicians and singers. Could always find a place to unwind. There was some up selling efforts early on which were not bothersome to us. If you are checking bags, use the valet airline service to disembark which delivers boarding passes and luggage tags to your cabin the last night. Definitely worth the extra $25 per and we disembarked and cleared customs in 15 minutes. Saved our backs as well. Read Less

My stay on the Celebrity Reflection was absolutely wonderful. From the remarkable staff and the marvelous entertainment to the magnificent rooms, the Reflection was anything but a disappointment. I highly recommend this ship if you are looking for a nice family getaway. I loved how it felt like all of the passengers were a part of one big family. At every single one of the entertainment shows, they placed a ton of emphasis on getting everyone involved, and this allowed for everybody to connect with each other. Furthermore, the cruise director Guiseppi was phenomenal. He was very funny and approachable. He made the trip enjoyable. The ports that we visited were not the greatest, but if you are with your family it can be fun if you visit the beaches in St. Marteen or St. Thomas. Also, the food on this ship was delicious . I recommend going to the Opus dining room for every meal and requesting Horace and Nina if possible. The waiters and waitresses were all nice and did a great job at meeting all of my family's demands. I am very happy that I chose this cruise line to enjoy the holidays and be with my family. Read Less

After 12-15 cruises on various lines, we tried a Celebrity Cruise as a nicer ship from the Royal Caribbean ships. While scheduled for a makeover next year, the ship really needs it. cabins were worn and tired and in need of some better housekeeping. My biggest complaint was the entertainment. Having been so impressed on other ships, especially on Royal Caribbean, we were looking forward to the shows and other entertainment on this ship. The website is so intriguing with a lot of variety and options. The 2 major shows were adequate, nothing special, but the rest was just awful. Excited to hear a Neil Diamond tribute singer, either he was drunk or unprepared or something else. It was a joke, with audience members making comments during and after the show. In fact it was the talk of the entire ship with the late show already hearing the comments from the earlier show. I cant believe that the cruise director allowed this show to go on. The website also shows pop up shows in the atrium that looked fun- none occurred. I could continue but let me summarize that the entertainment was far below expectations and a major let down. They also need to train the dining room staff on how to manage reservations, especially if you have a large group. Otherwise, expect to sit in the back corner of the dining room. I would not recommend this ship at this date. Read Less

We were on the 12/20/19 sailing of the Reflection. The itinerary had stops in San Juan, St. Thomas and Sint Maarten. We got a great deal when booking just 45 days out for a suite and booked 2111 since there was a YouTube review of that stateroom and it fit our needs pretty well since we like privacy on our balcony. Dining: We ate most meals in Luminae with the exception of the first dinner which was in Murano, and Christmas Eve dinner at Le Petit Chef. During the first lunch in Luminae the host offered 30% off of specialty dining, so I highly recommend waiting until you’re on the ship to book speciality dining nights. Murano was absolutely delicious and I highly recommend the experience. The tableside preparation of the lobster feels old school, but in the best way possible. The service like everywhere on the ship was really exceptional, especially from our waiter Oswaldo. Le Petit Chef was fun, but I wouldn’t necessarily do it again. The food was good, but like many others have said, you go for the experience rather than for the food. Luminae was outstanding. We sailed on the Norwegian Bliss in the Haven back in October and the Haven restaurant menu never changed. The food was delicious there also, but it was really nice to have variety for every lunch and dinner. We also ordered off of the main dining menu from Luminae on occasion. Cocktails: My husband purchased the Drinks and More package as an upgrade to the Premium Drinks package after we booked. It came with 2 bottles of wine which were already in our stateroom, a wine tasting on Christmas Day, $50 casino credit pp, and the minibar replenished daily. I think the Drinks and More/Premium Plus package might not have been socialized to everyone because guest services, our butler, and his supervisor didn’t seem to know much about the package. It ended up working out ok, but corporate could have been better about giving folks on the ship info about the package. World Class Bar is an absolute do not miss if you like any sort of craft whiskey cocktails. Miguel and Santos were stellar. If you’re a Sazerac fan, they make a fantastic one. We also signed up for the mixology class which was a lot of fun and really informative. We talked to them later and they mentioned that they could easily have taught a 3 hour class, and I would’ve been 100% there for it. They were a real highlight of the cruise, and were a big part of the reason I left the ship feeling like Celebrity is exactly what I’ve been looking for in a cruise line. Casino: The last night we finally made it to the casino to use our $50 free play. I ended up playing slots because I don’t know how to play any table games and won $25. I know that’s nothing to “real” gamblers, but I’m not much of a gambler. The real highlight here was Barbara who was working one of the Texas Hold ‘em tables. There was no one else at the table, so my husband sat down with his chips and Barbara very patiently and kindly explained how to play and took him through a bunch of hands. He ended up winning about $150 which paid for the Drinks and More package and then some! I wasn’t a gambler, but after that experience watching him play, I’m definitely interested in getting more into it. It was the most fun I’ve had at a casino. Staff and Service: I’ve mentioned a couple of the folks that we interacted with so far, but I can’t have a complete review without mentioning our butler Jo, room steward Sunil, Vishal who’s a waiter in Luminae, and Alina the Luminae host. We’ve been on two other NCL cruises in suites with a butler. Those experiences were good to disappointing. Jo was just spot on and nailed everything. He made sure bottles of San Pelligrino were overflowing in our room and his service was attentive without being obtrusive. His service was exactly what I hope for when I imagine what butler service might be. He really surprised and delighted us several times on the cruise and made us feel welcomed and well taken care of. Wifi: The wifi was fast and convenient on the Reflection. When I first got on I used fast.com to test the speed and got 2.2Mbps down. The upload speeds weren’t great, but wifi backups of photos could wait until I got home. I never felt frustrated by the speeds, and it was dead simple to sign on and sign off different devices. My husband and I both work remotely, so it’s really nice to know that we can go on a Celebrity cruise and not have to worry about being cut off or burning more vacation days than necessary. With the perks we got one device per person which was plenty. Excursions: BOSS Underwater - When we got to St. Thomas we met the excursion at 12pm. I can’t emphasize how nice it was to not have to be up and off the ship first thing in the morning. There was a short 20 minute boat ride out to the dive site, and after some instruction we were broken into 3 groups. Two groups snorkeled while the divers took one group on the underwater scooters. Everything about this excursion was a blast. I was glad I snorkeled before getting in the scooter since I had the chance to get comfortable in the water first. On the way back to the dock, the captain gave us a harbor tour and we saw a bunch of yachts and got some history. Maho Beach - I love planes and large machinery in general, so my husband surprised me with a trip to Maho beach to see the planes fly directly overhead. At Sunset Bar and Grill you can watch the planes fly in over the water. I really enjoyed watching the planes, but Sunset Bar and the beach itself is a mad house. There are people aggressively selling things on the VERY crowded beach, and the bar is incredibly loud. They play music everywhere and have entertainment on the stage. The food is reasonably priced though, and the service was pretty good. You have to pay to use the restroom, and it’s somehow also chaotic in there also, so I recommend going before you leave the ship for the excursion. If you like planes, it’s a must-see. If you want to chill in Sint Maarten it’s the opposite of where you want to go. Wrap up: The Reflection itself is a gorgeous ship. It doesn’t have all the waterslides and racetracks, and I think its better for it. The finishes are understated and elegant, and the staff reflects that with their service. I would go on the Reflection again and again if there weren’t so many other ships out there to try. Costs: Sky Suite - $4600 including 4 perks (wifi, gratuities, premium drinks, $300 onboard credit) plus a $350 Costco cash card Drinks and more package - $50pp - includes 2 bottles of wine, wine tasting, $50 casino credit per person, minibar setup replenished daily Murano - $50pp Mixology Class - $40pp Extra gratuities: $150 to Butler $50 to Cabin steward $20 each to select bartenders and waiters Read Less

We’ve not sailed the Reflection since 2014, and were pleased to see it so immaculately clean. Our C3 cabin #8279 was close to the aft, in a quiet corridor with just some minor vibrations. However it was about 300 steps to the bow elevators to head up to the Sky Lounge. The weather started out mild and warmed up as we headed south to Cartagena, Columbia and the ABC Islands (Aruba, Bonaire and Curacao). On our way back we experienced stronger wind and moderate waves getting around Cuba. The crowd was typical to Celebrity – few kids and mostly 65+, numerous with mobility challenges. Reflection is using the older technology for embarkation, so it was not quick. We were allowed to drop off our hand luggage in the cabin. We were advised that U.S. Government conducted an inspection of the food preparation areas, so many services were delayed, including the Concierge lunch in the dining room, and some menu items were in short supply. The crew is very friendly and the officers mingle with guests throughout. Our cabin steward Michael from Honduras was polite, efficient and unobtrusive. Meals: Generally met our high expectations. We had Select Dining at 7:30pm and after 3 nights we found the team of Jeronimo and Roidon who took care of us the rest of the way doing an excellent job every night. Our dishes were nicely prepared and arrived at the proper temperature. The only disappointment was the elimination of Rack of Lamb from the menu, drum fish and turkey parmesean. The Oceanview Café was somewhat crowded at times, but the food stations are spread out and lines moved quickly at the pasta, stir-fry and egg stations (at breakfast). Some of the “Special menu” themes did not live up to our expectations. For example, the Greek Giro was a far cry from what Niko our Greek Captain would find at home. The ice cream stand offered good variety of flavors, soft-serve, and toppings. We did not dine at any specialty restaurants. Our Elite level light breakfasts at Tuscan Grill included cheeses, cold meats and fruit along with fresh juices and specialty coffees. They also added various rolls and baguette for the first time. The “cocktail hour” allowed unlimited free drinks from the Elite menu at most bars, but cold and hot hors d'oeuvre were served only at the Sky lounge. The Café Al Baccio was a nice meeting place for coffee and pastries. We asked for the “coffee card” which hardly any server knows about. Finally we were told that yes, they have it! It cost $29.95 plus 20% gratuity, and allows 10 coffee-based non-alcoholic choices at the Al Bacio Café. We used our onboard credits to get the card and shared it many afternoons throughout the sailing. Entertainment and activities: Generally good enrichment talks and movies. The headline soloists were average except for the talented violinist Katerina Rossa. The big production shows Elysium, Tribute to Broadway, and Broken Strings were average. Special mention must be given to Cruise Director Giueseppe who was the life of the party wherever he popped up, always talking about is “mama”. Ports: The itinerary covered islands we’ve already visited at least twice, but we managed to explore new sights. Disembarkation was somewhat delayed, but after we got off the ship and got our luggage quickly, it was slow moving line for non-U.S. citizens through immigration. Ground terminal staff claimed only Global Entry card holders could be cleared with U.S. citizens, while the Immigration Officer told us that NEXUS card holders could have also used that line. It would have saved us at least an hour in line. Read Less

This was our husband and I's first cruise and it was excellent. The ship and all the staff were excellent. Top class!! Being our first cruise we were not sure what to expect however it managed all our expectations and more. The entertainment was brilliant. Every night something different and top quality. The food choices in the buffet were great and we enjoyed the main dining restaurant too. The staff in there were so attentive. Giuseppe and the captain were great. Enjoyed hearing from them each morning over the tanoy. Really enjoyed the ports we stopped at. We went on the boat excursion around Antigua and it was fantastic. I would highly recommend Celebrity and Celebrity Reflection. The other holiday makers on the ship were very friendly as well which is always good. We look forward to booking our new cruise in the future and it will definitely be with celebrity. Read Less

We were on a Celebrity Reflection cruise November 29th thru December 9th. This was our 2nd Celebrity cruise. The first day kinda of got off to a rough start. Boarding was little more disorganized than we are use to. Food the first night had few issues. And first night's entertainment was awful. I was worried as I went to bed that night. But rest of cruise was wonderful. It was a 10 night cruise. We only went to Main Dining Room 5 nights out of the 10. We ate the other 5 in the buffet. Celebrity so far to us has the best buffets. We stayed so busy on Port days that our routine became to go to hot tub after getting back on ship, go to buffet and eat quickly because we talked too much in hot tub, go to the early show and then go to bed so we could be ready for the next day. We like a mixture of relaxing and staying busy on a cruise. This cruise was perfect for that. There were dancing classes, Golf Putting Tournaments, Bocce Ball and lots of other activities to choose from. The ship is beautiful and everything was always so neat and clean. The staff provided great service and were all very friendly. We really enjoyed all our ports. Antigua, Barbados, St. Lucia, St. Kitts and St. Maarten. In Antigua we went on our own to Deep Bay Beach. It was so beautiful. We got there early and had several hours pretty much to ourselves. Next to the beach is a hill with a fort at the top. We hiked to the top. Was little steep, but the view was so worth the climb. In Barbados we hired a taxi to take us around the island. We hired Stephen with Big Apple Taxi. It was a wonderful day. We hit a lot of the hot spots. We went to Bathseba, which is stunning. We went up to Cherry Hill, another stunning view. We went to the windmill. Then it was off to the North Shore at Animal Cave. The cliffs there were breathe taking. We stayed there for a while enjoying the scenery. Stephen stopped and grabbed us some local fish cakes and chicken. So very good. And then we went to beach for little over an hour. It was a great day! In St. Lucia we had booked a tour with Cosol. Again another wonder day. We saw so much of St. Lucia. We stopped at few overlooks. Drove thru couple fishing villages. Stopped at a Banana Plantation, went over to Sugar Beach and snorkeled, Went to the volcano, mud baths and finally the waterfalls. In St. Kitts we took a taxi to South Friar's beach. We had brought our snorkeling gear. The reef right off the beach was very nice. We really enjoyed the day snorkeling and relaxing. In St. Maarten we went to Marigot and shopped at the local market for awhile and then it was off the Maho beach to watch the planes for a few minutes. From there we walked over to Mullet bay for swimming and relaxing. We were very sad to see this cruise come to an end. Read Less

The Celebrity Reflection is a great ship. The food was excellent. Two of the ports were not worth stopping at, Colon and Limon. Boy was it hot and humid in Cartagena but it is a very nice city. I think the cruise line could have more late night activity for us singles. Martini bar closes about 12:30 and the casino bar closed early also. Where was the dance music after midnight. I met some great people on this cruise and had a few dances with some very special ladies. The shows were great and funny. There was very limited entertainment in the pool area. During sea days there should be lots of music pool side. The TV was very limited. There were no college football games of interest on Saturday. We docked in Colon Panama on a Sunday and the whole town was closed. We could have stayed at sea. Read Less

My wife and I consider Celebrity to be the top premium cruise line in the world and we were not disappointed this cruise. We were on the Reflection and from the moment we arrived at the pier in Ft. Lauderdale and saw the new lounge they had for suite rooms up to the embarkation everything was first rate. We stayed in the reflection suite or sometimes called the signature suite. Everything about the room was first class including the Jacuzzi on the balcony which was a little to small for us. But now lets talk about our butler Joe and our steward Leslie. You could ask for better service. They both bent backwards to please my wife and myself. It was my wife's 65th birthday and Joe and Leslie had banners and balloons and they made sure the dozen roses I ordered for my wife was out as was the birthday cake. I have been blessed with great butlers on all my cruises but I must admit Joe took his job to another level. Even the unrealistic he made happen. I hope Celebrity knows they have a diamond in both Joe and Leslie. The capitain on this ship was so personal and always said hello and he even remembered my name. Now I must admit I never ate in the main dining room and Luminae only at breakfast but the specialty restaurants was out of this world and they all deserve five stars, I will give a little information about the restaurants. Lawn Garden is the steak place where the mean is cooked right in front of you or you can cook it if you like. The meats were tender and always seasoned with the right blend of spices and cook to perfection. The flat bread pizza was incredible and the salad bar was great and what ever you chose for the main course you could not do wrong and the ended with home made apple crumb cake or a big chocolate chip cookie served to you hot and both came with vanilla ice cream. The service was first class and we had Bonny as a waiter and he always made eating there worth while. The next restaurant is Morano which is definitely a five star restaurant . The minute you walk into the restaurant and greeted by the manager. It is definitely the first class. My wife had lobster which was cooked right in front of her to the Chateaubriand which was sliced in front of you everything is cooked to perfection and sliced to perfection. No matter who was your server everything in that restaurant was first class. The ship is kept incredible clean and was most staff was very friendly and personal. The entertainment was ok but I must admit the excursions was very disappointing. They are very organize but the companies they use are not very professional and I did make it known to my concierge and the excursion department. The day of embarkation was terrible but I guess that was out of the control of Celebrity but I want to warn everyone to be very careful in the flight you book going home. It took almost 2 hours to get off the boat. I would also recommend that if you don't want the hassle of picking up your luggage and then dragging it to the airport I would recommend the Valet service. The luggage is picked up the night before and you do not see it until you arrive home. It was incredible. I hope I helped someone with this review. Read Less

Just got off the Reflection on a great cruise. With some small hiccups overall but nothing that was easily rectified. I had 2 aft cabins 9380/82 which was great opening the divider between them. The views were terrific and never any issue with soot or to much sun, very little overhang on them. The deck has a small table and yes they have the much debated leg/foot rests there. It was always a great relaxing view to be seen. The cabin itself was a cabin, not the biggest but plenty of room to store everything with left over space. Cabin attendant Collin was one of the best I have ever had. Very attentive, room was always clean when I came back from breakfast and turned down after dinner. He was very friendly and able to accommodate the requests we had. The walk was never an issue from the elevators and actually was most welcome all the time. Overall the ship was in wonderful shape. I did notice a little wear and tear in some seating, but the strange thing was they were replaced when I went back. They are doing a great job on the overall preventive maintenance on the ship. Tables were cleared very quickly in the Oceanview and at Café al Bacio. Yes there were some times when the Café was overwhelmed with people playing cards and just reading at the tables which made it unfortunate not to get a table. The staff there new my morning and evening orders by heart by day 2. English breakfast tea in morning, and African Solstice in the evening after dinner. Middle of day was mix of whatever I found interesting, cappuccino, americano etc. The shows were all entertaining that I went to and enjoyed them fully. The different musicians, house band etc were all very good and entertaining. Opus was very good when I ate there, also ate a bunch of times in the Oceanview. Sunny, waiter, and the Sommelier, forgot her name, were both great and very attentive and helped me out with different selections for food and wine. Oceanview was a step up from past cruises in different foods. The Thanksgiving extravaganza was well done, personally I ate the stir fry that day. Overall I found this to be one of the most attentive staffs on the 11 cruises I have been on. Not sure how to explain it but the service just seemed a step up overall from my last few cruises, mostly celebrity. Not that there was anything wrong with others but this one just was wonderful an friendly. Stops Grand Cayman, Tendered in and wandered thru town. Been here many times and overall just enjoy the vibe of the island. Did have a good laugh, we had the typical rain storm in the Caribbean ie10 minutes and sun comes out. I was wandering back to the tender during this, everyone else was running because of the rain, me just walked. I got soaked, a couple people asked me why I didn't run back or why the rain didn't bother me. I was like, well by the time we tender back to the ship Ill probably be dry, which I was except for a few spots on my shirt. It was a warm rain and refreshing anyway Cartagena, Columbia What a wonderful city. Did a tour with Dora the Explorer, off ship excursion and highly recommend a tour with her. Its a city, its hot and gets crowded. its also has a lot of history and wonderful architecture in the old city. She is very entertaining and friendly, highly recommend it. Colon, Panama Port is a work in progress, in 2 years I say this will be a great stop, there is a lot of construction going on. Others in my group went on some tours and were very enjoyable they said. I did the ship day thing and loved it. Costa Rica Fun beautiful stop. Did a chocolate and Canal tour. Was fun interesting and very hot. Saw sloths, howler monkeys and more. Great stop Costa Maya Mexico Port is fun maze, did Maya Chan off ship beach. Will go back again very easily. Just read the TripAdvisor reviews there is noting I can say wrong with the place. Yes the road there is a dirt road along the ocean and it has potholes. Its Mexico. Its part of the charm. Cozumel. Wandered around port bought stuff lots of ships in very busy overall great deals Embarkation Had a notice the week before the cruise about delay on boarding. This was due to the transatlantic journey it was coming from. No issues went on board around 1 ish with no problems Disembarkation. Well this was interesting, not the fault of Celebrity, day after Thanksgiving and guessing Customs was short handed. There were long lines for people who were not US citizens. This caused delays and at 945 finally they told everyone to start leaving. Walked thru customs with a quick look at passports and done. Uber/Ride share was a breeze to get and off to airport for flight home. Read Less

As a young couple who haven't cruised before we were anxious about whether it would be for us. We got an excellent deal and the itinerary looked amazing, so we bit the bullet and I'm so glad we did. We travel very frequently but the appeal of seeing multiple destinations without any effort of moving hotels really resonated with us. Our itinerary consisted of Cayman Islands, Colombia, Panama, Costa Rica and Mexico - all of which we loved! We did ship excursions in most ports (mainly due to being new to cruising) a lot of people onboard advised you can get better value sourcing your own, but we found all of the excursions to be good value - although sometimes lengthy waiting for people to board buses etc we enjoyed them being organised for us and getting back on the ship mid-afternoon to relax and catch some sun. We had no standards vs other companies or ships, but Celebrity really do pull out all the stops. The ship is spotless, spacious and beautifully designed. Despite the amount of people onboard it never felt crowded (except the pool deck on sea days - which I wasn't overly prepared for but we did always get a seat in the sun, but be warned people are out and on the best beds before 8am most days!). All the public areas were great - the gym was probably one of the best "hotel" gyms I've seen/used. I'm also glad we selected Celebrity as a couple, as although there were some children, they were limited and very well behaved. Our cabin was amazing (and our room attendant Savio even more so!!), for a small space its well designed with so much storage that it never felt small, although very glad we opted for a balcony as sitting out watching the sunrise most days was a highlight. The food was probably what surprised me the most, usually All-Inclusive hotels don't cater for "foodies" but wow! I've not eaten this much in a long time! The Main dining room was amazing, we had a private table and the service was perfect. The food was genuinely delicious, ranging from pasta to steak or fish - you know a menu is good when you can't decide every night! But it wasn't just the main dining room - every venue we ate at was brilliant. The buffet plentiful and fresh! Sushi on Five was incredible - such good value and amazing, I only wish that we could have ordered more variety as it was a whole roll of each kind so we shared 3 rolls and a few starters which was plenty in terms of the amount of food but I would have liked to have tried other rolls. Lawn Club Grill was also great - excellent cuts of meat and beautiful location. But our favourite was Murano - amazing food - the lobster was just beautiful! We had the classic drinks package and wouldn't have needed any more as this included all soft drinks, many wines, cocktails (frozen and on the rocks) beers, coffees etc - we never once got told that anything we asked for wasn't included in our package so I'm not even sure what else you would get in the upgraded package. Overall - honestly beyond exceeded all of my expectations, the service was probably the best I've ever had, destinations were fantastic, ship was beautiful and am already looking at my next cruise! Read Less

We chose this cruise because it visited some ports we had not been to before and because we wanted to go to Cartagena again. Embarkation and disembarkation was well organised but a lot of people did the ealry departure with their own luggage and so there was a massive queue for this. Our balcony cabin was comfortable and well thought out with plenty of storage. the bathroom had a decent sized shower with a door and again plenty of storage. We were well looked after by our steward. Initially we were concerned about limited choices in the main dining room as my husband is pescatorian but every night there was something that appealed to both of us and it was very well cooked and presented. We enjoyed every meal and didn't feel the need to go to any of the speciality restaurants. We enjoyed the Spa Café for a light lunch. Even though there were 3,00 people on the ship it did not feel crowded and we were always able to find a table in the Market Café. The staff were outstanding throughout the ship. Everyone was friendly, cheerful and helpful. We enjoyed most of the shows in the theatre in the evening and one of them, involving the acrobats/gymnasts was amazing. We were a bit disappointed that while we were given information about shore excursions there was little information for independent travellers. We think Holland America do this better with two separate teams. The excursions we did, particularly the hike and kayaking in Costa Rica, were good. We would definitely think about another cruise on the Reflection or any of her sister ships. Read Less

This was our third transatlantic crossing, our tenth cruise in our five years of cruising together and our fifth cruise on Celebrity and it was, perhaps, the best yet. Just about everyone seemed at the top of their game. Everything cannot be perfect but almost all of this was with a couple of exceptions and they are noted below. Some people complained about embarkation and I suspect those are the folk who are likely to complain about everything but for us it was a breeze. It took less than an hour from our taxi drop off to being in our cabin - very efficient and very easy. Unlike the miserable disembarkation in Ft Lauderdale which seemed to take forever with long walks, long lines and lots of congestion creating some tense situations - not the way you'd like to end a wonderful trip. This was perhaps not Celebrity's fault - the ground staff in Terminal 25 seemed very unprepared, unlike the Reflection's own staff - but it was a bummer nevertheless. I suspect you'd be hard pressed to find a prettier or cleaner ship in this category than the Reflection. I also suspect you'd find it difficult to find a nicer or more accommodating crew. Staff went out of their way to be kind and helpful. Our cabin steward on Deck 7, Merilee, was especially sweet and hardworking. She anticipated all of our needs and kept our well appointed stateroom glistening. You'll be fortunate to get her. Storage space in the staterooms is well thought out and generous. One of the areas in which the Reflection really excels is in the dining rooms. The food in the MDR is very, very good. The menu is varied and imaginative, the food always comes out quickly and is always hot and cooked to order. How they manage escapes me. Sokie, one of the hosts who deftly sat the independent diners, was charming and superb. Unfortunately, she was ill for several days and replaced by someone lacking in patience and good humor who seemed brittle and genuinely unhappy in her job, the only surly staff member we've ever encountered on Celebrity. Among those who must be singled out for fine service in the dining room staff: Ida, our frequent sommelier, Orville and Pavel. Seek them out if you can. Of the specialty restaurants we dined in two: Murano, which was superlative. Exquisite food beautifully prepared and served. Oswaldo, our waiter, was great. Get your reservations early as Murano tends to be full every evening. Not on the same level was Tuscan Grill; the food was very good but not exceptional and the servers were a bit over attentive, being a little too present and hovering over the table and the conversation. Other dining venues were perfectly pleasant. We never had an excessive crowding issue at the Oceanview Cafe and often snagged a table outside. The cafe in the Solarium is delightful. And the Mast Bar is always a treat when you crave a good hot dog with all the trimmings and lots of fries. The staff in the bars were always cheerful. While we much enjoyed many of the small acts that performed in the intimate spaces such as the Ensemble Lounge, we, once again, found the shows in the theatre underwhelming and at best mediocre. Our recommendation: stick to the smaller venues. There was a lecture series on board on, of all things, the Titanic (!) which was excellent and very well attended. Educational, spellbinding and very well worthwhile. Other facilities such as the outdoor deck space, pool areas and the gym were all very good to excellent. Alas, the running/walking track weaves its way through congested areas and a smoking section which is not a plus. Last, but far from least, a special shout out to the Captain who could often be seen around the ship, was always approachable and full of good cheer. We did not participate on any of the shore excursions, preferring to head out on our own, so are unable to comment on them. All in all, this was an excellent cruise. Celebrity has now become out cruise line of choice. Read Less

We were interested in seeing the ports on this cruise Combining with the relaxing sea days at the end. Everything about this cruise was fabulous. The ports included Ibiza, Cartagena, Gibraltar and Tenerife. We went five days early since there is so much to see in Barcelona. The Reflection is a great ship and the staff could not have been more accommodating. We went Aqua Class and I highly recommend it. The Blu dining room was an absolute dining pleasure and the staff just wonderful. I cannot say enough about the food on this ship. It was the best of any cruise we have been on. People were actually photographing the desserts on the buffet! They looked too good to eat. The entertainment was equally good and we loved Giuseppe the activities director. In conclusion, transatlantic will always be my first choice for cruising. And I hope to go on the Reflection again in the future. But Celebrity has become my cruise line of choice. Happy sailing! Read Less

We cruised on Celebrity in the early 90 from FTL to Bermuda. It was first class and the food a gourmet’s dream. We developed a love for so many new foods on that cruise. We always wanted to try X again to see if corporate had cut quality of food and services as they had on other cruise companies we’ve tried recently. We have just in the last two years returned to cruising after a twenty year absence. In thirteen days we were not disappointed. The MDR food was diverse enough to prevent boredom and plentiful with excellent seasonings. Our experience is that other cruise companies are afraid to season their food for fear of passenger complaints. Our waiter would very often bring an appetizer or entree for table tasting. Our group of seasoned cruisers agreed that this was the first cruise where we looked forward each night to dinner in the MDR. We did enjoy the specialty restaurants, Qzine (well worth the animated show), Sushi on Five (at lunch with our drink package was excellent value for two at $39) and The Tuscan Restaurant (food was good but we all agreed that it was no better than MDR, best part was the charcuterie plate starter). Hint is that your MDR waiter can make these dining reservations for you and save you time doing it yourself. Table #431 at open seating has an expert crew that spoiled us for any other cruises. They were obviously well trained, organized, humorous, and had attention to details so dinner flowed seamlessly. Exactly the fine dining we were expecting on X. MDR open seating breakfast could be a challenge if in a hurry. It didn’t bother us. Lunch time was a little more problematic. One out of the two times at lunch there were multiple mix ups for our group of six. However, this company has well trained managers that jump in when needed so guests get needs met promptly. Ocean View Buffet lunch dining was used 6 of 13 days for the two of us. Hustle and bustle at peak times were the norm with difficulty finding a table. However the food quality and variety was exceptionally good. Our favorite was the Asian stir fry to order station. Hint is to get there right as they open cause it can take the one cook working at least seven to ten minutes per order. They could use more staff at that station. Finding a table outside to admire the beautiful ocean view was impossible in the Aft area without a wait. Our group at times would start game playing around 11:00 to hold the table for lunch and gaming. Although this ship had more than enough sun loungers there was a lack of tables to play games together in the outside areas. Mast Grill for lunch hotdogs and hamburgers was okay in a pinch. Hubs liked it. Hotdogs not anything special. Hint is the deliciousness of the Celebrity Burger with their grilled onions and mushrooms without the buns. Hint is the Aqua Spa Restaurant for breakfast alternative. Uncrowded, healthy choices, great views. Al Bacio Cafe for specialty coffees and teas with complimentary pastries and cookies was always full. Hint that the macadamia cookies are delicious and go fast. So obviously from these food experiences we would book with Celebrity again for the right destinations and price value. Barcelona Embarkation was slowed down by the necessary local port authority security but after passing their screening we flowed right thru Celebrity check in and boarding. Disembarkation with 3200 passengers at Port Everglades was a cluster. Our group leaving to drive home to Orlando was #20. By the time customs and immigration got finished with those groups ahead of us our group #20 was called an hour and half later than Celebrity had anticipated. And then the line out took fifteen minutes more. Hint is to self carry your luggage off with the first group of the morning. Our friends did and breezed thru all in ten minutes. You will never find a cleaner ship any where. The staff is assigned to keep you free of viruses and it showed every where thru out the ship. However, that staff needed for attention to details of cleaning makes other areas understaffed in our opinion. We noticed understaffing for the bars and lounges. This decision by corporate is logical for revenue because most of us prepay for drink packages which means they have your money already. No need to make getting drinks easier. Cabin #8304 was perfect. Nothing broken or needing cleaning. AC had lowest setting at 70 degrees Fahrenheit. Very comfortable sleeping at night. Yes I travel with a room thermometer. Women always get told that being hot is in our heads. Lucky for me that the temperatures outside was not Caribbean hot. The verandah had room for two lounge chairs with table big enough for meals for two. The frig was shallow in depth but having the steward empty it on our first day provided more room. And with X having well trained staff our cabin steward was the best of all our recent cruises. Any thing you ask and it’s done. The furnishings are plush, comfy, modern. Beautiful in MHO. The modern art work is superior to the other lines we’ve been on recently. The ships design optimizes the use of every space for activities and events. The activities staff works harder than on other cruise lines. Our Transatlantic cruise had lots of activities to fill six sea days. Our favorites were the cooking demonstrations. Catch the Tuscan’s demonstration because they bites of their different steaks. The only ship provided excursion that we chose was in Tenerife. TP92 Canadas del Teide Panorama journey to Tenerife National Park. Hint get on coach early to avoid getting a seat with a large emergency panel blocking your window. Our tour was excellently and humorously narrated by a local guide who shared her extensive knowledge and love for her second home. It was a four hour tour with a large group, I’m guessing fifty on our coach. This means it took 3 to 5 minutes to unload and reload at each stop. And stops were short to enable us to return to port on time. The stops were crowded with other tours so if using the facilities was required then most of the time was used up. If we go to Tenerife again we would prior arrange for a rental car so we could stop at the uncrowded hotel for lunch and we could spend more time exploring the volcano fields. Lots of rental cars were available at the port. Laundry was expensive for $6 to wash pants. It took two days unless you pay more for express. My jeans and shirt arrived just fine. But it is at your own risk. Two thirds of our passengers were repeat Celebrity customers. And most of them Elite status or it seemed to us. As non- elite we were disappointed that the best lounge, the Sky Lounge, where we could have a 180 view of sail aways or the passing thru the Straights of Gibraltar was closed for their private parties every day from 5 to 7pm. Three times the six of us were asked to leave at five so we didn’t go back. I even asked guest services for a day when it would be open at those times and there were none. This decision by corporate made us reevaluate whether we would return to Celebrity. Good thing that their dedicated staff and excellent food preparation is in their favor. I would be remiss if I failed to mention that Reflection was a happy, fun ship. From the Captain, to the very visible senior management in every department to the facilities maintenance staff, you saw all working together as “a family” as one crew member told me. I saw head chefs of specialty restaurants clearing tables. This staff worked hard to please you and never told you no to any request or question. Entertainment is there for every genre. Production shows were small but were engaging. You may need to work finding entertainment by keeping up with hourly events. Move around the ship and find your zen for a relaxing cruise. BTW there is a marvelous zen garden. See if you can find it. Read Less

My wife and I did this cruise for our 25th wedding anniversary. On the ship there was definitely an older crowd. It was had to find anyone younger than us without a name tag. It made us feel young, but I am sure my kids would have felt out of place. Overall, we had a great time meeting people. Crew The best think about celebrity is the crew. Before we left, I read some CC reviews about the service slipping on this ship. We did not see that at all. The service was excellent, many of the crew members went out of their way to make sure we were attended to. Most of the crew were very pleasant and fun to interact with. Entertainment The entertainment was good. The production shows by the Celebrity team were outstanding. My favorite part of the entertainment was the live music in the lounges. They had five separate groups, all were very good. We also enjoyed the lectures as sea, Italian lessons (more of a comedy show), and the normal events such as trivia. Dining I found dinning to be a big problem. As hard as I tried...I still gained 7 lbs. We primarily ate in Blue, we tried the main dining room one night had found the food and service very comparable. We tried each of the specialty restaurants. Murano was our favorite the food was top notch. The lawn club was a fun experience (I recommend cooking yourself). Qusine is a fun experience. The Porch is good for sea food lovers, make sure you go in hungry. The sea food tower Tuscan Grill had a very nice great environment. The anti pasta plate was our favorite. CONS The disembarkation time could have be managed better. It was too long and we spent over an hour in line. Celebrity could have done a few things better. 1. They called you out too early to sit in the huge customs lines. 2. Their practice of moving suite guests and wheelchairs to the the front made your time in line much longer. 3 They did not set any expectations of a long delay. Read Less

This was part of a package deal along with 6 days before of tours, 4 days in Morocco , then 2 in Barcelona before boarding this beautiful ship. Loved the welcome aboard with a glass of Champagne. Nice extra touches along the way as we were in Concierge class. We enjoyed that we got some status as we had done several Royal Caribbean cruises over the years. The itinerary was good for us as we had never been to any of these ports, other than Ft Lauderdale. Felt like the staff was very adequate for the size of ship. We had really nice tablemates for dinner. The bar staff very nice and attentive! We did Chef's table, food was very good felt it was a little pricey compared to others we have done on other ships. It was nice to have 2 officers sit & talk with us during the dinner. We will definitely do another Celebrity cruise. It was nice to have different things to do & see. The buffet was nice on here & we ate there for lunch a number of times. Read Less

This is my second ocean crossing with Celebrity Reflection. We love ocean crossing and we love Celebrity cruises, so why not 5 stars,,,, No rock & roll live bands, it is a bit boaring evening time, Celebrity abandonned some thematic lunches at the buffet, they falsly charged us 2 glasses of wine at the Tuscan grill for 22$ even if we havnt ordered anything and it took 4-5 calls at the desks plus a talk with the wine manager to get it removed, more than half of the treadmill machines at the gym got the TV not working and some that works havnt any news channels,,, Finish for the bad sides now the good,,, Excellent food at the MDR, the Tuscan grill and the Murano, the buffet is very good also above competition Exceptional service staff Very clean, comfortable and beautiful ship I already booked another cruise on the Reflection for January Read Less

The most disappointing aspect was the room. We booked a verandah. The mattress was old and uncomfortable as were the pillows which were very hard. The towels were rough and worn. The lighting was also outdated as was the entire ship. The food was very good as was the service. We had an excellent room attendant and excellent waiters in the main dining room. There was very little assistance or info on ports and how navigate destinations and some of the info was incorrect We found the ship to be noisy and had difficulty finding a quiet place to relax because of the constant canned music on a bad sound system. We ate at the Tuscan Grill and both food and service were good and they were quiet. We enjoyed some of the shows especially the acrobats. The sound system for the shows is also outdated. This ship needs a makeover Read Less

Thi was our 3rd Celebrity cruise and the 1st on the Reflection. We had noticed that with some cruise lines we have travelled with in past two years the standards of food and service had been lowered but everything about this cruise and ship was excellent! We dined in the main dining room each of our 12 nights and had amazing choices of quality food beautifully presented. The ship is immaculate throughout. The Captain gave informative updates and was regularly seen around the ship. Entertainment in the theatre was better than we have experienced previously on Celebrity and the variety of shows was good. The Production Cast were the best we have seen on a ship! Staff throughout the ship were friendly, helpful and worked incredibly hard. We opted to try a guaranteed cabin and with the saving we updated the drinks package to premium which worked perfectly. Cabins are spacious and well equipped throughout the ship. We enjoyed nightly pre/post theatre top class drinks in the comfortable Cellar masters Bar. The only minor disappointment for us was the selection of films shown in the cinema. Although there were very few children aboard virtually all the films were rated PG e.g Aladdin, Wizard of Oz. Looking forward to booking the next celebrity cruise!! Read Less

This was our first time in Europe and it won't be our last!! This was our second time sailing in this ship! We did the Mardis Gras cruise this year which again was outstanding! The meals were of 5 Star quality in the main dining room. We did go to the Lawn Club one evening and although the meal was delicious the meals in the main dining room are just as good . The service is over the top in all areas of the ship. We enjoyed all the ports of call. We took a mixture of ship and private excursions. The ship excursions were crowded and time is wasted with bathroom breaks as often there was limited facilities. They are overpriced. We took private tours with ItalyTours.eu and they were TOP NOTCH!! Eight people plus a driver compared to 60 plus on the ships excursions!! We ALWAYS were back to the ship in plenty of time which was one of my worries! Our guides spoke great English and they all did everything possible to make our excursion the best ever!! We sent two days in Barcelona after the cruise. We were concerned about the civil unrest and did witness one protest march that went by our hotel but the demonstration was controlled. We booked two excursions with Barcelona Tours which we really enjoyed. We did the Barcelona Highlights Tour and took in a Flamenco Dinner and Dance Show at Tables de Cordoba which is a MUST SEE!! Truly, for me, the Flamenco show was the highlight of our trip. The meal is buffet with free wine and the selection of food was terrific even for fussy eaters like myself. After the meal we were ushered in to a small area for the dance show. I was lucky enough to get a front row seat and I could have reached over and touched the dancers!! They put on an unbelievable show !!!!! My only suggestion about our trip is that I would travel in late September when the weather would be a bit warmer. We did book three beach excursions and two were cancelled due to the lack of participation. Read Less