We have sailed on Celebrity Cruises before and as Captain Club members, we were not given any extra consideration, dining table were in hidden corners behind walls, we requested a move but, no one was interested. We enjoyed our Silhouette cruise and couldn't wait for this one,however, this cruise was a disappointment. Some food items and beverage types ran out days before the end of the cruise, this should never happen. If you pay for top packages the food and drinks should not run out. Our Spa treatments were all rushed and shortened in time with ongoing apologies regarding being overbooked. We were in formal dining areas with people wearing shorts and T-Shirts- this is not a high standard of quality, we respected the Dress Code but, staff did not follow them through with other passengers. This should not be the style of clothing. We look forward to sailing again, but enjoy high quality services. This was a disappointment. Read Less

The Iberian cruise was on my wife's bucket list. Time, opportunity and availability collided and we booked the cruise about five months from the sailing date. Barcelona aside, I wasn't knocked out by any of the ports. My wife on the other hand enjoyed every stop. I detest ship sponsored-tours. The crowded, cramped busses and hordes of people along with the simply stupid high prices generally result in us locating private/local tour operators in smaller groups. This time, because we were late in booking, nearly all of the private tours we wanted were available. The food was really good. I'm a meat and potato's kind of guy and I was always pleased with the selections in main dining and the buffet. The shows are about what you used to get for free in casino lounges in Vegas in the '70's. Solid entertainers, not top tier. That said, all were competent and entertaining. We went to all early shows and never had a problem getting seated. The Reflection is the nicest, best run ship I've personally ever been on. That includes some of the River Cruise ships. Your experience may be different, but I was very happy with the cruise from the ship standpoint. Barcelona was the high-point of the trip for me. We booked a long private tour directly after getting off the ship. They delivered us directly to our hotel afterwards. I can't recall the cost now but it was about half the price of what the ship was offering. I highly endorse the Reflection. My wife endorses the Itinerary, so it was a pretty good tour. Read Less

We chose this cruise primarily for the itinerary given that the ship called in at Bilbao and Cadiz, the two ports on the itinerary which we had not previously visited. We also liked the idea of re-visiting Lisbon and Cartagena. What is a pity is that the cruise called at Gibraltar rather than either Malaga or Valencia which are far superior ports of call. We thoroughly enjoyed visiting the Spanish and Portuguese ports. Apart from the itinerary the other plus points of the cruise were the cuisine, which was top notch and the crew with whom we came into contact. Our stateroom attendant, Ashell, our waiters, Bernard and Mugi, and our sommelier, Richard were all excellent. The downsides were the entertainment in the theatre, which is the worst we have experienced on any cruise (we are nearing 20) and the choice of music in the public areas which failed totally to take account of the age distribution of the guests, which in the main was 60+. Celebrity is our cruise line of choice but there is definitely room for greater awareness of its customers likes and preferences. Read Less

This was our eighth cruise overall and third with X. We chose this mainly for the itinerary. Embarkation, disembarkation and ship transfers were very smooth and well executed. We were on Silhouette a couple of years ago and loved The Hideaway so this time we booked on the forward slant, starboard deck 7. It was roomy for just the two of us with a very comfortable mattress and plenty of storage. We love the overhead storage and brought six bins to use with it. On mornings when we didn't go to the MDR for breakfast I trotted down to Cafe al Bacio for danish then coffee only ten steps from the cabin. Our cabin had an oversized balcony with a chaise, two chairs and a table. Of course, we used it more on the southern leg but still found it relaxing up north. The cabin bathrooms are always a topic of discussion on these reviews. Overall, ours was fine - good water pressure and temperature and a bit larger than most we've had. There were two glaring downsides, however. First, describing the towels as rough is an understatement - more like sandpaper. Second, the shampoo was more like water and you needed an entire bottle to get any kind of lather. Next cruise we'll take our own. Our cabin steward, Nichola, was friendly, efficient and responsive to our needs which we expect on X. We took most of our meals in the MDR. No specialties this trip. Our head waiter Stanley, assistant Devon and sommelier Singh were all efficient and professional. Recommendations were usually spot on. Appetizers still tend to be "tiny food" so we always ordered shrimp cocktail or french onion soup as a backup. Some entrees were dry or lacked seasoning. Breakfasts were plentiful but of inconsistent quality. Basically, the MDR was no better than average. Room service, however, was pretty good. We had one each breakfast, lunch and dinner. Portions were good. Bacon was crisp. DW's filet mignon was the best dinner of the cruise. We ate one lunch at the Mast Grill. I thought they grilled your burger when you ordered it. This time they had a pile in a tin and were little better than McDonald's. We booked our excursions through the ship except for Bilbao day 1, Gibraltar and Cartagena when we walked off and wandered. Bilbao day 1 ended in a washout as we got drenched only a few hundred yards from the ship. We enjoyed all the ports and excursions though some were rough walking. As we get older we might want something more sedate. X should be commended for the change they've made to the excursion process. Instead of having people get their tickets at the top of the theater steps, one person from each group went to the stage for them. Of course, calls from the CD to keep certain areas clear for traffic went unheeded until he actually started shaming people. Read Less

Our 4th Celebrity Cruise (Eclipse, Equinox, Azmara Quest) and now Reflection. What a great ship ! We stayed one night in Amsterdam prior to the cruise and spent one full day and most of the embarkation day touring Amsterdam. We always check in later in the day prior to sailing and had zero line up. Our Sunset Cabin was excellent, great perspective from the AFT portion of the ship but likely too far of a walk to the elevators for older people. Cabin was very clean and well appointed. We always do carry on, and use the laundry services. MDR was quite good, staff were attentive. Premium Drink Package is worth it if you like to drink and enjoy a nice variety. New Cruise Director (Dan France) was decent coming from Equinox, and we still miss former Cruise Director Richard Spacey now a popular Gym Owner in UK - LOL. Entertainment Shows were decent, comedian was great. Excursions are very expensive and quality was so-so. We booked private tours through the Cruise Critic Roll Call Group who were excellent with over 100 members -- we used Spain Day Tours for one and Barcelona Day tours on another - both vendors are wonderful. Dinner in Murano is exceptional and well worth it. A few suggestions: if taking a transatlantic cruise or multi sea days, TV in the evening is limited with pay per view now $15. So Stream if using paid internet. Pools were great, people were from all over, mostly American, Canada, UK, with representation from China growing each year. Easy to walk off the ship on disembarkation day with Carry-on too. Nice people, great food --staff are very customer focused which makes Celebrity stand above the others. Read Less

This was our fourth cruise with Celebrity and the first on Reflection. Embarkation and disembarkation both smooth. We had a sky suite at the back of the ship as we like the views and we don’t mind the walk to and from the room. Room was large, comfortable and the attendant throughout the cruise kept it spotless. Plenty of storage. Bathroom small with a combined bath/shower; plenty of storage for your toiletries. We had a butler but did not make use of him; we don’t like to dine in the room and we do our own bookings. The ship was well maintained and spotless. Where we noticed a difference is the ship felt more crowded than its sister ship Silhouette; we found out the Reflection has a lot more suites and hence about 400 more people; the suite ‘perks’ of Luminae and Michaels Club felt crowded and did not have the same ambience we felt on Silhouette. This was disappointing. We had a mix up with dates for dinner bookings which was annoying as we were travelling with another couple and we realised with hindsight that Michaels club had not confirmed the details – if they had we would have picked up the errors. This resulted in us thinking we were going to dinner that had been booked for the next day (notwithstanding we were on a day trip that would only get back in time for the booking!). Our preferred night was booked out and we had to then replan our remaining nights. Food was very good but not consistent. Luminae was generally excellent and staff are amazing; Blu also very good; we had lunch and dinner in Murano and both meals were excellent. Qsine interesting as they have changed the format – we went to two ‘shows’ – the first show not as interesting but great food; the second show was excellent, but the food was lacking (steak tough and the ravoli was tasteless). Sushi on Five was mixed; wasn’t overly keen on The Porch but had best steak of the cruise in The Lawn Grill. Staff really make Celebrity a great cruise line; it is rare to bump into someone who isn’t friendly. Shows – Fox Ventura was great and there was another 4 man UK band that was also great (just cant remember the name); the comedians fell flat; hypnotist and violinist were good; the Celebrity shows were ok and the final night one, Elysium with acrobatics was excellent. Giuseppe the cruise director made us laugh with his antics whenever we went to the theatre. As an Australian the pricing of Celebrity is now expensive given the Aus dollar has deteriorated against the USD; we found it more expensive as a result. Spa excellent but expensive; had my hair styled twice - again expensive but a treat. They really do up sell/push product which is annoying. Excursions: We organised through Celebrity notwithstanding it is more expensive; we like the insurance that the boat won’t leave without us. Warnemunde: We chose the day trip to Schwerin which was a great day out and we would recommend this. We later learned people who went to Berlin had a 6 hour return train trip (and the train was not airconditioned!). Helsinki: We did small group tour (25 people). A quick trip through the city then stopped at Porvoo to wander the shops there. Quaint village which we enjoyed. The highlight was lunch at Nybergs Varpet just for the tour group. Off the beaten track it was tucked away by the water. We had outstanding finnish food prepared by the chef who was on site and chatted to the group. Saint Petersburg: We had a private tour guide for 4 over 2 days. Our guide was young, and we didn’t get that feel for what it was like to live in Russia during harsher times – can’t be helped but I think a guide with more experience would have been more interesting. The palaces are huge, amazing and over the top. It is a very crowded place so everywhere there were crowds and ques. Gardens are beautiful. Boat ride was really good to see Saint Petersburg from the water. We had lunch at the same restaurant both days which was strange; I think because we liked it the first day our guide took us back even though it meant backtracking into the city. A more experienced guide would have chosen two different places to eat. We also did not get to see the subways; our guide mentioned it late on the second day but we had run out of time (spending too much time waiting for lunch). Tallin: What a lovely town; wish we had more time there. Had a walking guided tour; a little time to browse; saw the concert area and a seaside fishing museum. An easy town to visit unguided or use the hop on hop off bus. Stockholm: Day trip to Vasa Museum; City hall to see where the Nobel peace prize dinner is held and ending the day in the Old Town. Worth doing but would have preferred more time in the Old Town to wander and explore. Also an easy town to visit unguided or use the hop on hop off bus. Copenhagen: Private tour and we were disappointed as there was a mix up at the port with the tour guide waiting in one spot while we waited in another wasting time for what was a very expensive tour. We got away about 20 mins late as a result. We had stops at Mermaid, Palace, Nyhavn, the main shopping street and Tivoli Gardens. The low light was the Tivoli Gardens stop as we were dropped there for three hours when half that time would have been sufficient. Lesson learned for us to be more careful with the ship preparing an itinerary – they did not ask us what we liked, and we would have told them we were not theme park enthusiasts. I think the hop on hop off bus would have been fine. Read Less

Just had a 12 night Baltic Cruise on Reflection, which we thoroughly enjoyed. All the ports where excellent and we where also blessed with the weather. It was our first time with Celebrity and a lot of our friends rave about them so thought we would try. The cabins are Fine we had a Balcony good size though no tea or coffee making facilities. The Food was excellent mainly in the Opus restaurant but used the buffet a couple of times. The main disappointment was the Entertainment. Out of the 12 nights only 3 acts impressed us in the theatre, they had there own company dancers and singers who on other ships we have cruised with are on every night as well as gust artists but celebrities had 2 of there own shows. Also a lot of the bars lacked atmosphere in our view and they kept changing venues with the duos some times 3 times a night. Apart from that we as stated earlier had a good cruise with some great memories and new friends. Read Less

This was our fourth cruise on Celebrity, first on Reflection. Neither my wife nor I had been to Scotland or Ireland so we booked this British Isles cruise, sailing out of and ending in Amsterdam. We did a 5 day precruise stay in the Netherlands on our own. We arrived at Schiphol Airport on Aug 8th. Stayed in Delft 1 night, Bergen 2 nights, and Amsterdam 2 nights. Got a rental car at Schiphol Airport and drove straight to Delft. When we got to Amsterdam we checked into the hotel (Apollofirst Boutique, nice place) and then returned the rental car to a location near Vondelpark. On the morning of the 13th we took an Uber from the hotel to the Passenger Terminal Amsterdam. I have to comment on our experience at the PTA with Celebrity. Sorry to say, but it was very poor. We booked a Sky Suite. We had completed the online boarding forms before we left home and had the boarding passes on our phones. We did not have much of a wait to talk to a check-in agent, but when he got our names he started to ask us questions that we already had answered in the online boarding forms. He had to call somebody to have our SeaPass cards made and we stood there for about three more minutes doing nothing until the cards arrived. Nobody asked to scan the boarding passes on our phones. And the SeaPass cards that this guy had made for us indicated that we had no perks at all. We discovered this about 20 minutes after we boarded the ship, we went to Luminae for lunch and the waiter pointed this out to us when he asked to see our SeaPass cards. It was very unsettling. We went straight from lunch to Michael's club where they immediately printed us correct SeaPass cards. But to summarize, Celebrity's boarding process in Amsterdam is a VERY poorly run operation. I'm not going to use Amsterdam as a departure port any more. Now to the cruise itself. I'll be brief, but see below on the cabin review. The ship and cabin (1688, Sky Suite starboard aft corner Deck 11) were clean and well maintained. Entertainment in the Reflection Theater every night was good. We didn't do any of the other activities that the ship had going on. We did supper mostly in the Luminae restaurant. Food there was mostly good, sometimes a little foofy or too spicy for me. Service in the Luminae was slower than what I remembered from the Luminae on other ships. And they forgot to bring the drinks that I ordered a couple of times. I got the impression they must be understaffed. On the bright side, I let the Luminae hosts know that one of the cruise nights was my wife's birthday, and they bent over backwards to put us at the table she wanted and bring out a birthday cake and sing Happy Birthday that night. We did the ship's shore excursions in every port. The highlight was the Giant's Causeway tour out of Belfast. The lowlight was the Conwy Castle and Wales tour out of Liverpool. Conwy Castle and Conwy Town were fine in the morning, but the tour bus spent all afternoon just driving through Wales and that got pretty boring. We were disappointed in one aspect of our cabin, see the review below. My impression of Celebrity as an organization changed for the worse due to the cabin experience and the check-in experience. They don't tell you some things you really need to know about the some of the suite cabins, and I think it's intentional. Being a British Isles cruise, the weather for about 9 of the 12 days was overcast and drizzly. We were fortunate to have 2 or 3 days of sunny to partly cloudy skies, and an hour or two where there were little patches of blue sky sometimes on the overcast days. This kind of weather is something you have to adjust your expectations for and bring proper clothing and rain gear - especially if you carry a DSLR camera around with you like I do. To summarize - it was a great trip, we went to great ports and saw some very impressive sights, and I'm glad we did it. But there were a couple of glitches on Celebrity's part that were not insignificant. Read Less

We had read so many great reviews of Celebrity so we decided to try them after cruising on three other lines. We were "upgraded" to concierge two days before our cruise. So now our luggage tags were wrong and we had to find a business center to print them when we got to Amsterdam. Concierge is promised priority delivery but our bags arrived much later than anyone else's on our floor. The concierge embarkation area was the same plastic chairs and the only refreshment was a water jug that was empty. Hardly "special" When we arrived in the room, we had documents for another family, all in Spanish, and only two of our excursion tickets. Had to stand in long line at guest.services who didn't seem to understand when I explained the tickets were missing. We never got our invite to the Connections party despite talking to GS and Concierge. Who knows what else we missed. Our stateroom host had another family's name on his list. He was great after we explained to him we were not the Spanish speakers he was expecting. We later spoke to the cruise director and he also had another family listed for our room. Both the cruise director and Concierge said they would address the issue but we still had calls in Spanish coming from staff throughout the week and our daughter didn't get any kids club information either. The coup de grace was when our daughter's charging privileges were disabled and we went to GS for help. The rep pulled up the account and said "everything is fine". We said the charge was just denied upstairs and the rep said she "updated our account" without touching her computer again. When we said she didn't do anything, she said "I can't help you" and stormed away. Another rep came over, consulted with another staff member, updated the charging and ran a test charge. Why the first person refused to help is unknown. But other than Guest Services, the rest of the staff was fantastic. Our serving team was quick and efficient and got our orders right, even having drinks on the table each night before we arrived. The bar staff is incredible. Very fast and friendly, particularly Imade and Budi at the Martini Bar and the staff at the pool bar. The non-Celebrity entertainers skewed old with a lot of swing music. The Celebrity dancers, singers and aeralists were very good and sang a lot of modern music to make up for all the swing. The cruise entertainment staff worked hard to have fun activities but the layout of the ship caused issues with dance parties as the Grand Foyer was not big enough for all of the people who wanted to dance. One other thing to note is events listed in the app and printed dailies are moved or times are changed and the app is not updated. Menus in app were also different sometimes from the actual restaurant menu., Read Less

As usual, Celebrity delivered excellent food and service on our recent Baltic cruise. Embarkation and disembarkation were smooth and efficient. Our balcony cabin was larger on the Reflection than on past Celebrity ships. The layout was great and the extra space was appreciated. The entertainment was good, but not spectacular. We have become comfortable with the fact that if you want big productions, try Celebrity's sister line - Royal Caribbean. Rob Lewis, a Phil Collins tribute act, was great. The service in the Opus restaurant was exceptional - as was the food. I can't imagine what our waiters and sommelier could have done any better. We did have dinner in the Tuscan Grille one evening and it was a disappointment. Three of us ordered steaks. Two were too rare and one was overdone. By the time we got one steak redone, everything was cold. We paid $45 each and wished we had eaten in the Opus dining room. The ship is fabulous. Although we were with 3,300 other guests, the ship never felt crowded. There are enough small areas (library, Hideaway, etc.) that we could always find some quiet places when we desired. We toured Berlin, Helsinki, St. Petersburg, Tallinn and Stockholm with TJ Travel Tours. All were great experiences. Our guide in St. Petersburg was Natasha and she worked very hard for two 10-hour days. Her knowledge of Russian history was exceptional. She was old enough to have lived under Soviet rule, so she also had an interesting perspective on the czars, the Soviets and on life after the fall of the Soviet Union. We toured Copenhagen on a Celebrity tour, since TJ was not able to form a group there. The guide was knowledgeable and we got a good feel for the city. Overall, it was a great trip. We were extremely lucky with the weather. We traveled with a couple who had just gotten their first passports and this was their first cruise. We warned them that the Reflection experience will probably spoil them for future cruises. Read Less

Let me start by saying that it's 20 years since our last cruise and after reading reviews and itineraries for the different cruise lines, my husband and I decided on Celebrity. We also chose Amsterdam as the departure port because we didn't want to fly for various reasons. The check-in and embarkation could not have been better. No problems whatsoever. At this point I think it's only fair to say that as for security, it was first class. Obviously because of the times we live in it had to be much stricter than our last cruise but as a result, we felt very safe on board. A big thank you to celebrity for that. As we were Concierge class it included a welcome aboard lunch in the Opus Restaurant. However, as were given an embarkation time of 1 o'clock, by the time we got to the restaurant in question we found another couple trying to get in but had been told it closed a few minutes earlier. All four of us explained our situation and finally, we were allowed in. Not a good start to our cruise as we believe the restaurant should have been informed of the latest time for concierge guests to board and be directed there for lunch. Thankfully it was the only incident on embarkation day. Our Concierge Aldin Buendia, was very helpful and kind. As we both have food allergies and after experiencing some difficulties during an "open seating" for dinner in the Opus Restaurant the day we were docked in Warnemunde, she immediately dealt with our complaints and everything was sorted out. From then on, we had the same table (142) all the time with our trusted waiters Yanin, Tatitiana and Sergei to take care of us. A big thank you to all of you. However, like other reviews we did feel the menu in this restaurant could have been a lot better. We had no problems with the quality of the food, but the selection/description left a lot to be desired. Specialty Restaurants - we didn't dine in any as we believe guests shouldn't have to pay extra for things like that. It seems cruise lines are now putting profit before guests which we think is a step in the wrong direction. Spa - had my hair done twice by Anderson for the two Chic Evenings and found him excellent. Gave me some very helpful advice all of which I have since acted upon. Thank you! Photo Gallery - excellent. As my husband doesn't like having his picture taken, we have very few over the last number of years. However, as we we were celebrating a few things, we decided to have some taken around the ship and on good advice by the staff took the "photo package" for $250. Best value ever! Evening entertainment Reflection Theatre - we enjoyed most nights. The best ones for us were The Overtures Stares of St Petersburg Folkloric Group and The FlyRights. We felt Celebrity's own production shows we not great and the costumes let it down. It's as if they wanted to do the whole thing on a shoestring. My experience of shows on a cruise were spectacular with props and costumes giving it a real Broadway feel. These were nothing like it unfortunately. As for the places visited, see our reviews of each port. Overall, we enjoyed the cruise very much and would certainly recommend Celebrity and this itinerary without hesitation. One final piece of advice: if you experience any problems whatsoever do not hesitate to speak to the person in charge. Read Less

Celebrity Line is a top notch cruise experience. From the time one embarks the ship to the time you disembark things go smoothly. The dining venues are wonderful, and although we were Aqua class and ate in Blu most nights, I wouldn't hesitate to eat in other restaurants. Qsine was a special treat! The buffet was always well stocked and the quality was excellent. Mast Grill hamburgers can't be beaten! The staff on Celebrity Reflection are wonderful and attend to your every need...extra hangers - no problem; more chocolates at night - they will be there. Nothing was too much. My only criticism would be for the one tour that we booked with Celebrity. The guide was uninformed about our destination (Sigtuna), and did not provide us with a quality excursion. She was well informed about the second part of the day (Stockholm), but managed to run ahead of the group in her panic to get back to the bus. While we thoroughly enjoyed the actual places that day, we were extremely disappointed in the guide. Celebrity needs to ensure that the companies that are contracted to do tours are informed. All tours that we booked off the ship were excellent. I would expect the same of Celebrity. Regardless of the above criticism, this was a dream trip, and Celebrity made that happen. Thank you. Read Less

I chose this cruise because several of our friends cruise Celebrity regularly and speak highly of it. This is my first cruise on this line. We usually book on Seabourn, but this ship had the itinerary we wanted at the time we were available to go, so we choose this cruise. One of my biggest gripes is the way they manage their suite class cabins. Other lines allow only three people per room, max. However, Celebrity has bunk beds in some of the rooms and a fold out sofa. So I assume you can pack the whole family (kids fares are deeply discounted) into a small suite and then you have access to Luminae, a restaurant exclusive to suite travelers. The kids carry on, some toddlers scream, and the parents often do nothing to quiet them. Misbehaving children have been a real problem for me on this cruise. So much so, I would not book again on Celebrity. Also, we bought the premium beverage package. If you drink spirits, premium spirits are available at most bars and restaurants, but I am a wine drinker. The wines I paid for with my premium beverage package are not available at most bars. If you give them advance notice, they will make an effort to accommodate you, but why should I have to bother with that? Some of the servers do not seem well oriented to the different types of wine. I ordered an after dinner glass of Zinfandel, which is what I had been drinking at dinner, at the bar. They brought me white Zinfandel. I tried to explain to the young waiter that there was a difference, but he never really got the message. So they are happy to sell you a premium beverage package, but you are likely going to be served white Zinfandel. There is a significant wait to get into Luminae, unless you go very early or very late. Most of the food is frozen, especially the seafood. I guess with this many people to feed, there is no way to do everything fresh. I understand it, but it is disappointing, none the less. Read Less

Second time on Reflection and third time on Celebrity. Been on over 20 RCCL cruises and am a Diamond Plus Member. The ship is fine, clean and very nice staff. We had all 4 perks and used them all. WiFi worked well. Premium drink package was great. Balcony cabin typical of a cruise ship in size and bathroom. Cabin Stewart was just decent. Main dining room was the biggest disappointment as there was nothing special in the dining room in regards to the food, presentation and desserts. Weak menus had us eating 6 times out of the dining room out of 12 nights. The wait staff was excellent but the food was unimpressive and the menu might was well been RCCL’s. Lawn club, Murano and the Porch scored high marks from our group. The many and presentation is what you used to see in the main dining room. Now you have to pay for it and up to $55 per person! Want a choice steak add another $15! Porch best deal on ship at $30 pp and comes with a seafood tower and great desserts. We were the only only ones dining there on the night we went. Next time we book a specialty dining package since the main dining room is mediocre. Aqua spa food is nice in the am. The buffet is better here than RCCL by far but dealing with the people in line and their unsanitary ways is frightening. One passenger decided she did not like her French fries and threw them back in the French fry container in the buffet!! The Solarium which is a haven after touring all day was open to small children from 5-7 pm everyday. You can only imagine the noise they make with a closed glass roof. The rule is you have to be 16+ years old to be in the one adult area on the ship. Not this ship! They said because of the cool weather they wanted to allow children in the Solarium. I like kids and all but when trying to relax I do not want to hear them screaming. Bar staff was great and the Coffee Bar staff was the best on the ship and my favorite place to go. Fitness center was fitted well with machines and weights. Not real busy as many people are more than working out. Spa was decent. $150 for a 50 minute massage. They did have in port specials. Cruise director was great but the entertainment was lacking overall in the theater. Live music in the Central area was better. Casino was ok but not busy and not a lot of energy. We went to 9 ports with one overnight in 12 days so very busy cruise. Easy on and easy off at the ports and disembarkation was very quick. Elite members receive very few benefits when you already have all 4 perks. The free laundry bag was the best of the benefits. Read Less

We chose this cruise for the itinerary. The itinerary was wonderful; we thoroughly enjoyed every port. Our service issues were numerous: a computer error kept us standing at check-in for 20 minutes, two different parties were assigned the same table in the dining room, the Customer Service line was regularly 40 minutes for days, the Customer Service staff gave us incorrect information, the final bill was illegible, our room key was inoperable. All avoidable issues. When these concerns were raised to the Cruise Director, his response was "go have a drink and forget about it". Wow. The ship is beautiful. Our cabin was exactly as we would have expected it. Most of the on-board entertainment was good. Celebrity has made changes that reduce the value of drink packages. The prices on the packages have gone up while the price of the drinks has also gone up. Now, Baileys is priced as a "Premium" drink, which means that it cannot be purchased with the Classic Drink Package any more. We no longer see Celebrity as offering a premium experience due to their recent changes. Read Less

As regular Celebrity cruisers, this was our first time on the Reflection and loved it! After having booked a year in advance, as prices went down we upgraded from concierge mid ship to AQ forward if only to get to eat in Blu (more about that later). A brief rundown of things that are important to us. Dining We chose AQ for Blu which we have dined in on other ships. Our first night dining in Blu our group of 4 were seated in the front section and found the waiter a bit too high energy and the sommelier terrible. After that first night, we asked to sit in the back which is more quiet and we lucked out with Ivis our waitress and Madelina, our sommelier who were outstanding, warm and professional! Each dinner was terrific but we chose to eat at the buffet for breakfast a couple of times as the Blu breakfast menu really needs to change as it gets very boring. It's time to switch Blu breakfast up Celebrity! And its also time to improve desserts!! On our first night we took advantage of a Murano discount and had a fabulous meal. We also had the seafood tower at the Porch for lunch on our first day at sea (good thing as there were not other days at sea that were warm enough) We decided if AQ, on subsequent cruises is too expensive, we will choose a better cabin location and eat more in the speciality restaurants. Thanks to all staff who were always helpful in Gluten Free dining options for my husband and sister in law. They can however do a much better job in GF bread quality considering the huge choices available now. Entertainment and Activities The overall energy of this particular sailing was phenomenal. Guiseppe, the cruise director was by far the best cruise director we have ever had in any of our 12 cruises on Celebrity or any other ship. Having many of the ship "parties" in the central foyer resulted in a lot of participation including a few silent discos and an amazing Abba Sing A Long on the night we sailed away from Stockholm. Imagine 3 levels of the grand foyer all signing along, it was a blast. As far as the other entertainment, the Broadway selection was great, one of the comedians was fabulous and the other entertainment was eh. The bars had boring singers and Celebrity needs to step that up a bit. Bars and Café Bacio Clearly they are short staffed at the Martini Bar which, as usual was packed and often hard to find staff. As days at sea were pretty windy and cool, we stayed in the solarium for two days and found staff non existent and often no one around to take orders or clean up dirty dishes. Café Bacio had only two staff, one a hard working man and one a young woman who was downright rude when she made two mistakes (like forgetting one person's order) and rather than saying sorry, she decided to suggest it was our fault. Mmmm. But the coffee there is fantastic and we took lattes from there in the mornings for Blu as it was better. Ports This was a Baltic cruise which had a fantastic itinerary. I will not get into the details as these can be found on the Baltic boards but a few things. Avoid the Strommers Hop On Hop Off Bus at the Copenhagen port!!! They are the only HOHO at the port and run a terrible operation. Hope enough people complain to Celebrity. Not only were they not prepared for the masses, one bus broke down before it even left, then when our bus finally left, we were then told we needed to changes buses at the first stop. Well after at least 45 minutes, another bus showed up. This after we say 5!! other HOHO buses from another company come and go. Plan ahead and book any private tours. We used TJ in St Petersburg who were terrific and if you choose not to go into Berlin (we went 3 days early to spend time there) the local port is lovely and no need to go to Rostock. We found that Celebrity should have allowed full days to get the experience at each port as we felt rushed. Loved our cruise, no regrets, but next time we are in Europe, we will do it by land. Read Less

The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is always a plus on Celebrity, and was again. The entertainment was fair to good; nothing special, really. The ports of the Baltic are very enticing, BUT; each port had 5-6-7 cruise ships in at one time. So, for 'premier stops' like St Petersburg, with everyone wanting to see the Peterhof Palace and the Hermitage, 'seeing' anything becomes a 'hit or miss' affair. Picture touring the rooms of these aforementioned places like taking a tour whilst moving around in a Rugby scrum! The crowds are UNBELIEVABLE. You get moved along from room to room on a 'timer' in the Peterhof. In the Hermitage we couldn't even GET INTO the room housing the Rembrandts! Also, I do not understand WHY people who are wheelchair-bound insist on coming on these types of cruises; there is NO handicapped accessibility to any of these places. I saw a man taken out of his wheelchair and was CARRIED UPSTAIRS while his wife CARRIED HIS WHEELCHAIR up the stairs. And how they maneuvered through these massive crowds is beyond me. CHOOSE A DIFFERENT ITINERARY! But the real 'ugly' in the title belongs to Celebrity itself. We used a travel agent and they bought a coordinated package for us including flights, the pre-cruise hotel, and transfers from/to the Amsterdam airport and into/out of the hotel. Well, we, two senior citizens, were to be met at the airport and to be transported to the hotel; well, NO ONE MET US. It was 90*, we had a total of 4 suitcases, and there was NO ONE to meet us OR to provide ANY guidance/help. We had to SEARCH the airport to scramble to get ANY transportation to the hotel. Then, as we had read many reviews of the high-cost and slow-performing internet on Celebrity, we decided to NOT make use of this service. BUT, as we HAD purchased our airline tickets through Celebrity we asked them to 'confirm us/check us in' with our homeward-bound flights---and all we were told was 'just buy one hour of internet time and do it yourselves'; I mean, REALLY?! THIS is 'end-to-end coordinated service'? And then, there was another scrum when the truck containing the departing passengers' luggage arrived AT THE SAME TIME as the busses w/the passengers--although the trucks had left TWO HOURS BEFORE the busses did! So, another 'scrum' took place as everyone scrambled to find their luggage. And THIS scrum was all courtesy of Celebrity. We have (HAD!) traveled with Celebrity several times over the past several years, but I think that this trip, overall, has made Celebrity 'persona non grata' with us going forward! Read Less

We chose Celebrity for our Baltic cruise, because of previous great on a previous Caribbean experience several years ago. We had two couples in two veranda rooms on decks 6 & 7. All four members of our party were truly thrilled with our overall experience. The food and service in the main Opus dining room was excellent! I’m gluten free and the staff and kitchen did an incredible job of giving me great multiple options every night. In addition, we had the premium beverage package that was a huge bargain the entire trip. I got my favorite wines, my wife her favorite vodka & our friends got their favorite bourbon. They even had gluten free beer for me when I was in a beer mood. We tried two of the upscale restaurants over the course of our 12 day cruise. Murano was nice, but we had slow service our first night. Fortunately, Tanya, the head of all the specialty restaurants gave us a bottle of champagne to show her appreciation for our patience. We tried Tuscany twice (Italian) and loved the giant all window room on the back of the ship. The food, service and beverages did not disappoint. We did dine in the giant cafe a few times, but preferred the sit down meals with service when offered. The shows and entertainment was very good most nights. We loved the silent disco experience, where everyone wears headphones and you have three options of songs to dance to. Our only real complaints are on their very lame WiFi and their nearly worthless Celebrity app. Both truly disappointed us, but the balance of the experience was excellent. Rooms were nice size and well maintained throughout. We’re already looking for the next itinerary on the Celebrity Reflection! Cheers! Read Less

Have always tried to stay on the small side for cruises, but this itinerary attracted us, so we gave it a try. Having experienced embarkation disasters before we were expecting the worst. Wow!! Walked right in and were directed to a line with no one in it. Walked right to the waiting area and barely got sat down when we were called for the bus to take us to the ship. Right on board. Ordered a drink and prepared to sit awhile. Did not even finish it when it was announced, early, that our room was ready. Bags were in the room. Rocky, our room steward met us and walked us through his spiel. He was great the whole time. Smiling and happy. What can I do for you. Room was a standard balcony. Typical cruise ship room. No problems the entire voyage. I am a big guy (6'1" 260) and the shower was just fine. Wandered up to the Oasis Café for lunch. The variety of food was excellent. Drink folks were around a lot, but not pushy. The food was so good in the Oasis, that we only went to the main dining room one night. A great selection and they would cook chicken, steak, fish, or burgers very quickly. Always a carving station. Loved the gyro meat when it was on. Dinner had most of what was available in the main dining room. Our main dining room experience was good, I just hate dressing up and waiting for the courses. Casino was good. Did not lose money. Can't say that I made a bunch, but I didn't lose. Getting on and off the ship was not a huge problem. There was usually a line, but no big deal. Only used 2 of Celebrity's excursions and only because we had On Board Credit (OBC). Trip to Cork and Jameson was very good and worth the money, but the trip to Honfleur was a serious rip. Just a bus tour with a confused young man in charge of the bus. We used About Dublin Taxi Tours in Dublin and a private tour in Bruges. Those and others were booked with folks on the Cruise Critic thread for our cruise. This was our second Celebrity cruise and I am impressed that they are not pushy about selling you their overpriced art, jewelry, etc. I like the lack of sales announcements, but at the same time we could not hear any announcements because if the TV was not set to the right channel you never got them w/out opening your door. How's that for the biggest complaint....couldn't hear the announcements?? The one early in the morning told you that we were docked and you could get off. Elevators had signs that told you what deck to go to. Hints/Tips... Had to track down the good beer. The Master Cellar wine bar is where they hide the good stuff (Duvel, Leffe, La Fin du Monde). Sunset Bar at the back of the Oasis Café was a great place to watch the world go by. Rarely crowded and if it got cool they brought out the blankets. If Kennedy is working, you will have some great laughs. Brought too many clothes. Entertainment was OK. Best stuff was the folks they brought on for one night. Not a big song and dance guy, so the productions did not thrill me. Never got my chance to call the ship a "boat" in front of a ship's officer. The look that you get is priceless. A great trip. Read Less

This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So first, is Celebrity going down the hill as many posters claim? In our opinion, the answer is NO. We actually have seen some things improved compared to our previous Celebrity sailings, I will go into more details later. Second, can you go back from Oceania to Celebrity? The answer is YES, as long as you come with proper expectations. Don't expect service and food similar to Oceania - they are in a different league. But you can still have a very enjoyable experience on Celebrity. Now to some details. Entertainment: very good most of the time, beats Oceania hands down. The ship is very alive in the evening, the shows are very professional and evening activities are very attractive. We were especially impressed with guest entertainers, the productions shows were just okay. Buffet: We liked the buffet very much. Huge selection and pretty good quality most of the tiime. It is nowhere close Oceania, but it's pretty similar to a decent buffet on land. Not a gourmet food, but good overall. And many new items daily which is also not what I remember from the Equinox. Very crowded on sea days, finding a table was a real challenge. MDR was a bit disappointing. I wouldn't call it bad, just not inspiring. Presentation is good, the taste so so, with few exceptions. Deserts are amazing, probably among the best we had on any ship. We also liked the fact that buffet is open long hours, unlike Oceania and Azamara where after 10pm there is nothing to eat except room service. Service: good overall, considering the amount of passenger and crew passengers ratio. The wait for coffee can still be long, but they are trying their best. Just take it with patience and smile and don't expect the service to match Oceania. The staff is very friendly and helpful. Excursions: expensive as usual, but very well organized most of the time, with few exceptions. Mostly very good guides, and the groups were fairly small on most occasions (around 20-30 people). Daily activities: a bit disappointing. We were missing the art seminars and guest lectures that we had on Oceania, Azamara and Cunard. I was surprised to see the art gallery shrinking in size by more than half. Internet: It was pathetic and miserable on our previous Celebrity cruises. I could see some improvement on this cruise when most people were in port. In the evening when people are on board, it is still pathetic (speedtest shows less than 0.5 mbps). Getting off and on the ship was not an issue most of the time, while still longer than Oceania or Azamara. Room is fine. No issues. Bed ok. Bedding pretty basic. Room attendant not very good. We have to ask for everything starting from extra towels and bathrobes, soap and shampoo. We noticed a relatively high number of children, teenagers and young couples. Also overall demographics is very different from what we have seen on previous cruises. Could be related to the fact that they dropped the prices by 40% few weeks before the cruise. Overall we were impressed with Celebrity and would return, given the right itinerary and price. At the end of the day Celebrity provides a good overall package with decent value. But it's not Oceania. Just don't expect a Honda to be a Mercedes.  Read Less

We chose this cruise because of the itinerary and because friends had recommended the Aqua Class cabins and dining room. Positives: Comfortable cabin, very well maintained by our excellent steward, Leslie. Ports were all very good and the ship schedule also. Aqua class dining room a pleasure with excellent service and generally good cuisine. If your entrée was unsatisfactory, you could request something else, and it was delivered promptly. Some dishes were too salty. We enjoyed the first night's Irish dance and music performance very much. Lido café food was varied and delicious, with superb Asian and Indian dishes. Negatives: The muster drill was ridiculous with a cartoonish film which made light of what should be a serious subject. With the exception of the first night's entertainment, we skipped the rest, which did not interest us (also the music was far too LOUD). Excursions were expensive and some were excellent, but some poor. Drink prices and wine costs very expensive. Same for Wi-Fi. No free shuttles to ports. Library poor with no daily newspapers and very few books. We attended one lecture on Paris architecture and wish there had been more comparable educational offerings. No self serve laundry. Laundry charges exorbitant. Celebrity fares seem attractive, but they do not offer many inclusions. Everything costs extra! Would we cruise with Celebrity again? Probably not unless the itinerary was very attractive and the price right. Read Less

This cruise offered many ports we had not yet visited. Three cities in Ireland plus Liverpool (I am a big Beatles fan), Dover, Le Havre, Bruges and Amsterdam. Plus we got a great deal which included free drink package, free internet, paid gratuities and $300 in onboard credit. On the plus side the drink package covered all drinks (which I only learned on the third day when an attendant mentioned it to me). On the negative side, the free internet only applied to one device. Embarkation was reasonably quick, but no paperwork provided now - hence my ignorance of my beverage package. My luggage never showed, I called twice and got put on hold and disconnected once, then told I would get a call back - I didn't. Finally went down to the desk and there it was. They said it didn't have a name tag - but it did have the room number luggage tag they provide, so not sure why they could not deliver it. Also discovered they have a new do-it-yourself system for scanning your sea pass when leaving and returning. First time I nearly walked off the ship without scanning as no one asked for my sea pass. Again some paperwork when signing in might have been nice for learning this fact. Our cabin was adequate but nothing special. We had a balcony that was slightly higher than the lifeboats. Storage space was ample and we got great service from our attendant Dina. We ate in the MDR the first two nights, then went to the Oceanview Cafe the rest of the time. We had anytime seating and requested table for two. We got that but it was sandwiched between several other tables for two so you might as well be eating at the large round tables. We checked the menus every night but did not see anything that would tempt us back to the MDR. The wait staff and wine steward were all very good when we were there. The food in the Café was very good with many options. The bartender always greeted us with our beverage of choice when we entered the room. We did not use any of the restaurants. We did make the theater almost every night. The ship orchestra was quite good and the cast was adequate. I didn't care much for the Celebrity shows Euphoria and Elysium. The singing was good but the plot/story line was thin/nonexistent. The guest stars were all quite good. A magician Mathew McGurk who did primarily card tricks while his wife joined to do some aerial stunts. A sax player/singer Hayden Smith who also had his wife (Alexa Jayne) join the show to sing. Both had quality voices. Mark O'Malley was another fine vocalist as was Helen Wilding. The flyboys are a grown boy band who sing boogie woogie style and do it well. We had seen them before on a prior cruise. Our favorite was Kyle Espin a Scottish piano player ala Jerry Lee Lewis. Tremendous self-taught talent. Dublin is a grand city with lots to see. We used a Hop On Hop Off bus which unfortunately did not have a working microphone. Belfast is still a very divided city to my surprise. They may no longer kill each other but there is no love between them still. We took a Giants Causeway Tour with Odyssey Coach Tours. Really wonderful tour. In Liverpool we took a half day Beatles and Sightseeing Walking tour through Brilliant Liverpool Tours. Our guide was quite knowledgeable and entertaining and we got to go inside the Cavern Club. Spent the rest of the day on our own. Next Stop was Cobh for 2 days. First day we walked around on our own and the second day we took a Cork and Blarney Castle Tour with Railtours of Ireland. Blarney Castle was fine, but we skipped waiting 2 hours to kiss the Blarney Stone. The gardens are very nice. We could have skipped the Cobh Heritage center portion of the tour. Must have been a school outing as there were a lot of loud teenagers roaming the place. We used our onboard credit to take a Celebrity excursion from Dover to Cantebury and Leeds Castle. Both were quite impressive. Le Havre was another 2 day stop and was the jumping point for Paris and D-Day tours but we have seen Paris many times and did not want to spend 5 hours on a train (roundtrip). So we booked a train ride to Honfleur through Bee LeHavre, a pretty little city an hour away from Le Havre where some Impressionists painted. The second day we walked around Le Havre - which did not take long. Our final port before disembarking in Amsterdam was Bruges (reachable by bus ticket). We just did a self guided tour there. Very pretty town, but it was very hot the day we were there. We did have 2 sea days and found sufficient activities to keep us busy. The temperatures were in the mid 50s in the British Isles so pool did not get much use. Fitness Center was adequate and we never had to wait for equipment. We made the mistake of paying for a wine tasting that was oversold and poorly organized. They set up six different stations but the stewards were too busy pouring to be able to tell each individual much about what we were sampling. Disembarking was smooth - we had to catch an early flight so handled our own luggage and were in a cab within 30 minutes. Read Less

We are Celebrity Aqua Class loyalists and chose this 12 night, 8 port cruise because it ticked off many new places on our bucket list. The overall Celebrity experience was exactly what we value and expect: an overall classy product, very well-maintained ship, exceptional dining experience in Blu, and generally attentive service throughout the ship. However, the itinerary that sounded so great on paper translated into an EXHAUSTING vacation with too few sea days sprinkled-in to even begin recovery onboard. Lesson learned. We arrived in DUBLIN on the morning of Jun 13th, which gave us a full day and night to explore the city before boarding the ship on the 14th. Embarkation was easy and efficient, and we gained access to our stateroom by mid-afternoon. Since we didn't sail until 8 pm on the 15th, we could have continued sightseeing but just didn't feel compelled to do so. Generally speaking, we found Dublin disappointing - not enough of interest to do or see, and a bit 'sad' overall. Weather was cool and misty, which didn't help. In BELFAST, we did the ship's Game of Thrones excursion to Winterfell, and found the trip entertaining, informative and quite memorable! The Celebrity tour guide was quite good, and the Winterfell personnel (who guided us through all of the onsite activities) were all former extras in the series who shared great insights to what went on both in front of and behind the camera. Highlights: an archery competition, mock sword fights, great scenery, and a chance to meet 2 of the Dire-wolves in person. We felt the port in LIVERPOOL was close enough to the 'action' to self-tour. We walked to the Cavern Club, good shopping, and a casual fish 'n chips eatery near the water. This actually turned out to be one of our more favorite stops, maybe because we could do it independently and at our own speed. Next up was the port of COBH/CORK, where we docked overnight for 2 full days of sightseeing. The first day, we took the commuter train from Cobh to Cork (very easy - station is adjacent to the dock) and self-toured the city for a couple of hours. The English Market (especially O'Flynn's gourmet sausage sandwich) was the highlight. Besides shopping, there isn't much there. We took an 8 hr Celebrity excursion to Kinsale and Blarney Castle on the 2nd day. Our time in Kinsale, where there are some cute shops but too many tourists, was too short - and we were running to the bus after about an hour there. The tour included lunch at a hotel outside of Cork ... this facility was very nice (tho not quaint or interesting in any way), and we had a surprisingly tasty lunch complete with Irish music and dancers. It left us feeling like we had attended a very restrained Irish wedding reception. This was followed by a bus ride to see Cork 'highlights' (completely unnecessary) and finally a lengthy stop at Blarney Castle and Woolen Mills. Underwhelming. Finally, we enjoyed a restful (and sunny!) sea day on the 20th. This would be a good time to point out that at no time on this trip did we feel we were actually 'sailing', since the distance between ports was always nominal and the captain maintained a very slow, steady speed. We did, however, have 1 or 2 (depending on who you talked to) medical evacuations while at sea. We arrived to DOVER early on Friday and were docked there from 7 am to 7 pm. Some passengers opted for excursions near to port, but we (and at least 25 busloads of people) headed into LONDON. Big mistake! We rode an hour before picking up our tour guide at a rest stop, then another 1.5+ hours before getting into London. The sheer number of tourists, cars, buses, demonstrators, and road closures made it near-impossible to get around the city or enjoy the sights. After several grueling hours in city traffic, we were deposited near the London Eye for a 'find it on your own' fast food lunch and toilet break. Friends on another bus weren't as lucky --- demonstrators sat down in the road just ahead of their bus, causing them to do a u-turn on a bridge(!), and taking so much time away from their tour that they never got lunch at all! I guess our tour guide was fed up too ... he exited the bus in London, and avoided the 3 hour trip back to the ship entirely. Note to Celebrity: consider providing a 'boxed lunch' on these very long excursions and require that the tour guide actually start and end the tour with the group. Next stop LE HAVRE for an overnight. On day 1, we did a 10 hour private, small group tour of NORMANDY with Overlord Tours. We saw Omaha Beach, Utah Beach, the American cemetery, and the town of Saint-Marie-Eglise. Overall, this was a long but fantastic day and our tour guide was amazing in his depth of knowledge and ability to transport us back in time to D-Day. We HIGHLY recommend this tour operator, and their representative, Thomas. On Day 2, we took a Celebrity excursion to PARIS and had a gourmet lunch and city tour aboard the Paris Bustronome, with 2 hours of free time after lunch to stroll/shop the Champs Elysees. The bus ride to/from Paris was long (2.5 hours each way even on a Sunday) but the tour guide was very entertaining. We thoroughly enjoyed this whole experience (except for inadequate a/c on the lunch Bus) and believe anyone who complained to Celebrity that they didn't enjoy the food or wine had clearly not done their homework - the menu was posted on the Bustronome website since April 1st and was done to perfection. After another sea day (where we absolutely crawled to our next stop), we arrived in the port serving BRUGES. We had pre-arranged a taxi with friends to take us into town, an easy and cost-effective way to get there and self-tour. We enjoyed walking this charming little town, chocolate shopping, and an outdoor cafe, especially before the crowds arrived around midday. Disembarkation in AMSTERDAM was crowded but fairly efficient. We walked to Central Station, bought a 3-day Amsterdam & Region Travel ticket (highly recommend this as it allows easy, unlimited travel on trams, buses, and metro), and proceeded to enjoy our 3 additional days in AMS touring the city, and visiting Zaanse Schans, Volendam, and Marken. The Heineken Experience was very well done and getting around in this city is a joy. Loved it. A few words about our shipboard experience. - BLU Restaurant has never disappointed us. We had exceptional service (thank you Mario and Raj), lovely meals, and entertaining dinner conversations with new friends. - At age 7, the Reflection is still a remarkably lovely ship. This was our 3rd sailing on her, and all of her public rooms and our stateroom, were in excellent repair. - The Martini Bar and Sky Lounge personnel need to take it up a notch - a BIG notch. Uncharacteristically, we found the service in these venues to be inattentive, disengaged, and terribly disappointing. Fortunately, we found better bar staff in the Passport Bar who were interested in knowing our preferences and anticipating our needs. - The Casino is sadly very 'tight' on this ship, even though our long port stays kept it closed for most of the trip. - Evening entertainment was uninspired. Read Less

We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by far......both in terms of variety and quality. We found the entertainment in the other hand to be somewhat limited. The staff was AMAZINGLY friendly and helpful throughout the duration of the cruise. We ate in Murano (very nice) and Tuscan Grille...nice enough. We had access to Luminae which, while the food was of high quality the choices were more limited than I recall on other ships and I think they were short on staff, service was consistently slower than in other restaurants. We had 1 meal in BLU, which was much busier then we ever saw Luminae. The BIG disappointment (really the only disappointment) was Qsine. The format has been changed...now Le Petite Chef. Previously it was a truly unique "foodie" experience . Now its a bit gimmicky and ....juvenile. The service remains excellent and the food good but if you liked the "old Qsine" you will be very disappointed. All in all it was a great ship and cruise. I'd like to cruise on this ship on a warm weather destination to be able to take full advantage of all the unique outside venues. And I'd even do this exact itinerary again......which I've never said before. Read Less

We chose this cruise for it's itinerary and it 's departure port. We did back to back from Dublin to Norway and eventually to Iceland. The embarkation process was a nightmare for most travelers. The Muster Drill was rediculous with a stupid film that was shown and not visible to most and useless at best. So much for safety at sea.Cabin was fine. Always clean and tidy.Needs better storage as drawers were non existent We were concierge class and as always,the snacks were the pits. The entertainment was not great . The onboacrd entertainers were just OK. Some of the other acts could be replaced with better. Sit on an end so that you can escape if necessary. Odds at blackjack were too much in the houses favor. Food and service were fine. The presentation was nice and the chef did well in using what was inexpensive stuff and making it taste great. Seating at the buffet was difficult particularly on sea days.Dining room staff was really on their game and well trained. All other crew were most helpful and very pleasant. Read Less