55 Carnival Breeze Cruise Reviews

We had 3 rooms, a group of 10. We have sailed with Royal Caribbean and decided to give Carnival a shot this year; what a mistake. Everyone who worked on this ship looked mad all the time, employees would run you over, would not get out of ... Read More
We had 3 rooms, a group of 10. We have sailed with Royal Caribbean and decided to give Carnival a shot this year; what a mistake. Everyone who worked on this ship looked mad all the time, employees would run you over, would not get out of your way when you were walking throughout the decks, pool areas and dining areas. The bartenders looked miserable and angry all the time, it was evident they did not want to be there. We had purchased the Cheers package, and yet the bartenders tried to limit every single thing you could order. If we ordered a drink, and didn't want bottom shelf liquor, we were told no, or just completely ignored until we had to demand the bartender to make our drink the way we wanted. After going back and forth with the bartender, we explained, per Carnival policy, you're allowed to have a drink of up to $20, therefore, allowing us to have top shelf liquor drinks. Although you are limited to 15 drinks per day, we were able to reach 11, and we stopped due to the fact they were using so much syrup, it would literally have your stomach hurting (by the way, not even tipsy off these drinks, very suspect). The Food: Absolutely horrible. The best food on this ship was the brisket from Guys BBQ and the burgers from Guys Burgers. The buffet was an absolute joke, the dine in was the same horrible food they were putting on the buffet. The pizza, well lets just say, that pizza didn't live long enough to make it to the oven, it was so dry and over cooked. Then comes desert; nobody can mess up desert, right? Well, Carnival Breeze even managed to mess up the desert, which was also disgusting. Hey, at least the Ceaser Salad was good. Instead of just hopping on here to leave a bad review, I did contact Carnival directly to inform them of our experience and also all the other passengers who were mummering about the horrible experience. I wanted to let Carnival know directly so that they could focus on what matters most. Some times, it's all about changing the small things to make big experiences matter, like a smile when you are being served, having a bartender who not only smiles, but listens to what you want. Friendliness was the main factor missing from the experience, and it was very odd that it was the entire ship. This experience just didn't feel like a 7 day vacation, it felt like we were a nuisance to everyone and really felt out of place. Unfortunately for Carnival, this will be my last cruise with them. I will gladly stick with Royal Caribbean as my experiences with Royal Caribbean are just what their name says, Royalty. Our group is also considering Norwegian as we have heard amazing things about them as well. Read Less
Sail Date October 2019
We typically go on 2 to 3 cruises a year. Normally, we use Norwegian and Royal Caribbean.We chose Carnival this cruise because we went with a group of 6 friends. The embarkation and entertainment were the only things on our cruise that ... Read More
We typically go on 2 to 3 cruises a year. Normally, we use Norwegian and Royal Caribbean.We chose Carnival this cruise because we went with a group of 6 friends. The embarkation and entertainment were the only things on our cruise that was not a disappointment. We bought the premium drink package which is a terrible RIP off! One ounce liquor servings only. The bartenders were very slow, oftentimes rude and not willing to make anything but their standard limited menu drinks. I asked for a Sammy Sosa drink. The bartender became indignant and refused to make the drink. I asked why. He replied it had too much liquor in it and that wasn't allowed. I said it only has two liquors in it. I showed him on his drink card a rum punch Carnival was offering that had 3 liquors in it. Then I showed him a drink of the day Carnival was offering called an MF er that had 6 liquors in it. He then proceeded to tell me Carnival only serves or makes drinks that are on the drink menu. I pointed out that a multitude of drinks they were serving were not listed! Such as, seven & seven, gin & tonic, screw drivers, etc. I asked for a Jameson neat , the bartender served it in a 1 once shot glass. I asked for 2 of them, he said I had to wait 5 minutes to order another drink. Although, a man at the end of the bar( which the bartender called by name ) ordered a Jack Daniels neat and the bartender gave him a 12 ounce rock glass full of Jack Daniels! Not very classy in my opinion after all the fabrications he gave me! My wife and I went to guest services and asked to speak to the bar manager. I told him our experience with his bartender. Also,I told him, we paid $600 for 2 premium drink packages. He backed up the bartender and his disrespectful actions and proceeded to give me the run around. He said we're here to make money! I explained to him I was in the food and beverage business 50 years! I said there are approximately 34 shots in a liter. So at ounce servings and $8 per drink, Carnival allows most guests (but some special people get much more, not sure how to become one of these people) Carnival makes $ 272 per bottle which is approximately 9 times the cost of the bottle. I told him that's more than making money... that's called making a killing! He asked for our room number. Nothing ever came of that diversion! The Lido Buffet food was of poor quality with little variety. Many times reused the next day under a different name. The Sapphire restuarant service was very slow with a poor selection, hardly any better than the buffet. All 8 people in our group received cold food! Non smoking areas were not enforced. The restrooms were not very easy to locate and not cleaned very often. Read Less
Sail Date September 2019
When I first booked my cruise on the Breeze I needed a quick get away and was happy it fit my schedule. I did very little research on the ship as I was fairly confident it would be a set up from my prior cruise on the Miracle. The final ... Read More
When I first booked my cruise on the Breeze I needed a quick get away and was happy it fit my schedule. I did very little research on the ship as I was fairly confident it would be a set up from my prior cruise on the Miracle. The final few days leading up I noticed on social media Breeze has quite the following so I allowed myself to get a excited. Unfortunately, if it weren’t for the friends I vacation with my sailing on the Breeze would’ve been a complete disappointment. As a vacationer I’m pretty easy going. I enjoy relaxing and having some good meals and drinks along the way. Sadly, the Breeze failed me in each category. First, my entire group was very disappointed by the entertainment as a whole. Several members mentioned there “wasn’t much to do on the ship.” I made an effort to enjoy the Spa and while the services were decent I was amazed that Carnival were willing to charge for a day pass when a good portion of the equipment was not working correctly. Now for the most disappointing part. The food was atrocious. The buffet, when it was actually open, was of terrible quality. So bad, we all decided to skip the place all together. The pizza counter struggled to keep up with demand and served lame half pizzas that you would see at a theme park. Leaving the burger joint which admittedly was pretty decent and the main dining room as the only none up-charge meals. For me the main highlight from prior cruises are the experiences you get from the nightly dining. Well, on the Breeze the only experiences I got stained the whole trip. Every the meal took 2.5+ hours to be served. More often than not my requests would go ignored such as asking for a second appetizer. Note, I wasn’t asking for crazy quantities of food just an additional appetizer. So bad that on one occasion I was told the kitchen is closed. To top it of the food we did receive was tasteless across the board. I was so fed up I gave the sushi place a try and while it was okay the menu was ridiculously limited. Not all can be bad though right? Surely with a little booze everything will be alright. For this cruise I sprung on the drink package which is suppose to include all drinks up to $20. Without a doubt the worst decision of the cruise. It wasn’t as simple as ordering a drink and getting it. Every time it was a hassle which usually revolved around the bartender informing me what I can have not what I want. I’m sorry but for $858/2 adults your drinks shouldn’t be limited to premixed well garbage. I purchased the premium internet in order to complete a few things for work. During the 7 day sailing I was able to use the Internet well for maybe 30 minutes. It was a complete failure. Lastly, the Western Caribbean itinerary needs some reworking. Costa Maya is extremely limited as a port and the Belize tender situation is painful. I would not recommend this ship. Read Less
Sail Date August 2019
This cruise was by far the most terrible as far as customer service. Dining room room experience was awful, had to wait 15mins for water, bread was very hard and food was not at all appetizing. Attitudes were displayed as if the wait staff ... Read More
This cruise was by far the most terrible as far as customer service. Dining room room experience was awful, had to wait 15mins for water, bread was very hard and food was not at all appetizing. Attitudes were displayed as if the wait staff was irritated. It was very stuffy, a.c. Was not working to full capacity. Bar staff in the club was awful, attitudes, very slow and unenthusiastic with the exception of Sean (China) Santosa (Indonesia)@ the red rum bar they were AWESOME!!!! Give them a raise!!!! The public facilities were at minimal use, the dryers were broken and washers half washed the clothes. Pool areas were congested, maybe consider an adult only pool area. Food selections were always the same in the buffet area. Debarkation was very very slow and not very organized. Not very pleased with this cruise. This was my 6th cruise, hope things get better. Read Less
Sail Date July 2019
This was my second cruise ship experience (the first a North American Pacific Coast repositioning trip in October 2015 on the NCL Jewel) and my first and last Carnival ship. I will never cruise Carnival again if I can help it. While my ... Read More
This was my second cruise ship experience (the first a North American Pacific Coast repositioning trip in October 2015 on the NCL Jewel) and my first and last Carnival ship. I will never cruise Carnival again if I can help it. While my trip certainly could have been worse (for instance, we didn’t capsize and I’m not aware of any food poisoning) it definitely should have been a whole lot better, and on a 1 to 10 scale (where 10 is “wow—perfect!”) I give it a 3. This review covers the good, the bad, and a summary of the excursions we did. Out of respect for your (you, the reader) time, the short version of this trip is: I am disgusted and disappointment with my trip. I told at least one colleague, "I would have been better setting fire to $2,200 in my driveway and saving the 56 hours in PTO". I never want to go on another Carnival ship again. If (and that’s a strong if) I ever go on a third cruise it will be a smaller ship with a different line that isn’t so unbelievably loud and child-centric in design and philosophy. There is nothing of peace or tranquility that I could find on this adventure, and I came back angrier and more stressed-out than when I’d started. Simply put, the Carnival Breeze was a gamble I lost big-time on. For frame of reference, our trip was a Western Caribbean sailing from 2-9 February 2019, leaving out of Port Canaveral with stops in Costa Maya, Mahogany Bay, Belize, and Cozumel. Our stateroom was 8446, an aft, port-side balcony (not a “aft balcony”, however). Now, here’s a little bit about me. I’m a happily single, overweight middle-aged man from the American Midwest who doesn’t like children. I took my widowed, senior citizen mother on this trip, and we flew down the day before. Mom has some balance, vision, and walking issues, so nothing is fast with her. The ship took good care of her. Our brilliant travel agent found us a great deal and upgraded us from an ocean view room to balcony room. Now, if you love children— and especially if you’re traveling with your own—Carnival is a child fantasia, a kid-tastic wonderland of screaming, coughing, running noses, and constant noise from sun-up to well past sundown, based on my Carnival Breeze experience, which was also during the school year. I am pretty sure that during spring break and the summers these ships are absolutely crawling with the stroller set. First, the good points. While I’d wanted to be in the Sapphire dining room we were very well taken care of by our waitstaff (Ruben and his assistants Jordan and Rutchiel) in the Blush dining room. The food was good to great every night, and they outdid themselves on the lobster for the first formal night. Mom wanted to go to both of the high teas, and I have to admit the first one was pretty good, and both were held on Deck 4 (Mezzanine) in the Blush dining room. We were at Table 501 (assigned seating for dinner) with two couples: one Diamond and the other Platinum in the Carnival loyalty program. All four of them were lovely people from Georgia, three of whom had retired. Mom and I very much enjoyed our time with them. Diane Ford was the only decent comedian of the three I saw onboard. She's from Minnesota originally and has a Jeanne Robertson (of North Carolina) delivery. I liked her. William Lee Martin was not my kind of comedian (he's a budget "Blue Collar Comedy" sort with a stronger religious focus) and Chris Strait was fine but didn't wow me. I'm a big fan of stand-up comedy (though I myself am about as funny as a broken smartphone screen) so it wasn't a great lineup. Particularly in the case of Ford, there was far too much chatter during her set. Many people don’t realize it takes dozens (and often hundreds) of hours to develop 30-60 minutes of material over months and years of work. With perhaps the exception of an opera or symphony, a well-constructed standup set is the most difficult piece of performance theater possible—audience members should be much more respectful. There were several good musical acts (Six O'Clock Dock, Patrick Duffy, and the string trio) onboard. Unfortunately, it didn't seem like entertainment started on the ship until 1:30 to 3:30 in the afternoon every day. In the case of the string trio and some of the other electrified groups the music was way, way too loud. That's one thing when you're in a darkened theater watching the main stage for a production-- that's where 100 percent of your attention should be. However, when you're in a club/lounge-type setting you want to be able to hear your drink waitress/waiter and your 1-3 companions seated at your small table for four when a question is asked or a suggestion is made. The bartenders are all good at Alchemy-- Zsolt from Romania was a genius and did every martini tasting I went to-- and can only praise them. I like to drink mixed drinks, listen to bawdy, inappropriate piano bar performers at night, and find quiet places around the ship during the day to read or write. Sea days are my favorite. The problem is there are no quiet areas on the ship open to passengers, and there was no daytime piano bar (or similar) performer, compared to the NCL Jewel. Nearly all of the 1,200 support staff and crew are very hardworking and dedicated. English was the primary language on the ship, but a few people I came into contact with (including someone working the desk at the Cucina del Capitano) were seriously deficient in even basic conversational English. She told me they were closed until 2:30 p.m. at 2:50 p.m. It was a baffling conversation and I went away unserved. Mom and I came back from our Honduras excursion on a different day and had a nice lunch there, though. The adults-only top deck was often closed for cleaning or repairs, and no one could give a straight answer on when they’d reopen. Those are the two exceptions, though, and almost everyone from our stateroom attendant (Erman) to the people cleaning the hallways was earnest, hardworking, and pleasant. Guest Services was good at splitting our bill, too, appropriately—if you’re not a couple traveling on a cruise ship you’ll want to do this, because they always assume the two of you are an item, even when you’re not. As a single person it is frustrating, since cruising is really designed for families and especially couples. We flew into Orlando International Airport (MCO) and used the snooze and cruise package through Go Port Canaveral. This is a private company and while they work with Carnival and the other major cruise ship companies, they are a separate entity. It turned out to be very popular option and it worked very well for us. We never needed a rental car as a result. Now the bad. There were approximately 4,000 passengers and 1,200 support staff and crew on the ship. While the latter group was mostly terrific (as previously mentioned), there were 1,000 too many adults and 200 children. The waiting areas (especially outside the dining room) were woefully inadequate (people standing on two flights of stairs and landings, from Decks 3-5 to all come in at Deck 3). Cruise line companies should have a better understanding that when they build floating cities/megaships the chokepoints (like outside of the dining rooms) need to be much larger. For a ship cruising during the school year there were still hundreds of kids on board. Continuing the poor ship design theme, many of the hallways were barely five feet wide. That might seem sufficient, but when a person of considerable size (many passengers were in excess of 400 pounds) that requires people coming from the opposite direction to duck into the alcoves outside of rooms. If you're a person in need of mobility assistance-- especially a scooter-- you're in a large community on the Carnival Breeze that all drives down the dead center of those narrow hallways and the employees bend over backwards to accommodate you. That's excellent behavior and it is gratifying to see people with disabilities respected. However, if you're the person/people (40-60 of us at times) behind the person on the scooter you're in a pedestrian version of gridlock. And if you have a scooter, relax! Apparently you don't need to store it in your stateroom as if it were your private property! Instead, store it in the hallways where other people can walk around it and admire your space-eating conveyance. Again, the hallways should have been much wider. I respect every square inch on a cruise ship is money to build, maintain, and propel, but the narrowness of the hallways was such a problem it was laughable at times. We found out 3/4 of the way through the cruise that it was an official, designated-by-Carnival gambling adventure. Prior to this, we had no idea. Another ship design defect presented itself in the casino. I walked through the casino about twice. Both times I almost threw up (asthma and prolific cigarette smoke don't mix) and would have avoided it, except cruise ships-- for whatever reason-- really, really want people to walk through their casinos, even if they don't gamble, so they put them in bad places. If you gamble and smoke, more power to you, but it poured and billowed from the casino to the Ocean Plaza, Alchemy Bar, and Red Frog Pub, tainting everything. One day I lasted a good 45 minutes listening to Six O’Clock Dock before the pollution was too much to bear. Deck 3 does not allow any side passage/walk-through access for passengers between the Blush dining room and the rest of the ship. This is another design flaw. Elevator capacity and speed was sorely lacking on the ship. I took the stairs a lot because I didn’t have the 10-15 minutes to wait sometimes for an available car to come. I say “available” because when the doors would open we often had a totally-full car looking back at us. Insider tip: if you’re on Deck 3 and need to go to Deck 1 or Deck 0 during peak shore periods, go up to get down… sure you might stop at Decks 4, 5, 6, and 10 both ways, but you’ll have a spot to get down on the return trip. Again, another design flaw that should never have been allowed to get past the drawing board. Bigger, faster elevators are a must on megaships. Continuing the theme of design flaw issues, the laundry facilities are of questionable performance (clothing sopping, soaking wet, even after 99 minutes in the dryer), insufficient capacity in relation to vigorous user demand, and at $3 a wash and $3 a dry, pricy. We did laundry three times. With airlines billing people additional charges for baggage over 50 pounds, laundry is a necessity for a week-long cruise. The third time was so bad that mom filed a complaint and was so angry—mind you, she liked the trip and gives it a much better review than I do—that a stateroom attendant took the soaking wet load and got it dried and delivered back to her free of charge after refunding her money. Good move, Carnival. Mom and I tried the hot tubs once. This was a first on any ship for both of us (nine cruises for her, two for me, counting this one). We finally found space in the fourth hot tub we checked. Minutes later a 13-year-old boy entered with his mom and talked my ear off for almost an hour about every B monster movie made since 1961, the 10 novels he wanted to write, and tried to shove the name of every dinosaur in every Jurassic Park book and movie into my brain at 100 miles an hour in an uninterrupted verbal stream of consciousness explosion. A hot tub soak should not leave you shell-shocked. The mom did nothing to stop this, and I couldn’t find a graceful way to extricate myself from the barrage. I did find out the kid had Asperger’s afterwards (so reading social cues is often difficult), and while I respect this a real disorder on the autism spectrum (just like respecting those with physical disabilities I respect we need to accommodate those with mental and psychological limitations) I didn’t volunteer to have what should have been a relaxing few minutes shattered. Parents, your children are wonderful—to you. Good luck with them and I hope everything turns out great. For those of us who’d rather dig a tunnel to the moon than raise them, though, please spare us. Pry them away from us when we’re too polite to let you know we’re being tortured. There was simply no-where on the ship to go that was restful, tranquil, pleasant, and quiet, and the unending herd—including the children—was the primary culprit. I wish a cruise company would start offering adults-only cruising. Ideally with drinks not as watered down as they are on Carnival. While I understand the LGBT-themed events generally operate under this policy, it would be nice for the rest of us to have a few options per year where we could be in a kid-free environment. Just wishful thinking, I guess. Despite a smattering of good smaller acts in bar and lounge areas, there was absolutely nothing on the mainstage worthy of praise, except the towel animal show, which was clever and aimed at kids. Daytime entertainment in both places was pointedly absent. Optimally I'm able to go somewhere quiet to write or read with the ocean visible. Mom wanted to use the Library Bar (it is a library environment with drink-mixing robots) but it was too dark in there to read. I think I wrote about three pages on the entire trip... there was no-where quiet-- not even our balcony-- to go. Our excellent travel agent called me with a balcony upgrade because I wanted to surprise mom-- thank you!-- but I am guessing what happened was someone out of the 4-8 "stateroom party" bloc all around us had to cancel or back out. We were in the middle of someone else’s rambunctious vacation. The travel agent did a nice thing and we just got caught in the middle of "slam the door thoughtless loud and rude" party central. None of the three of us could have foreseen this. People were so loud I could hear every word of several conversations below and forward on Deck 5, three floors down, starting around 8:00 a.m. every morning until several hours after sunset. Our cruise director was a loud, obnoxious man named Chris Salazar who went by the name "Donkey". An absolute, unfortunate, unfunny annoyance. He was so awful every time I heard the three-note PA cue overhead I tensed up, bracing for his grating voice. Tips. I understand that tips are part of the tourism industry, but I am tipped out. In Honduras some of the parents have their kids helping them sell stuff, humanizing and ingratiating themselves ("hi, my name's Charlie, what's yours?" was an actual line I heard in Honduras) in an effort to hock their wares. Between mom and myself we must have tipped at least $150 on this trip. People want tips for tendering us in (yuck! I'd much rather dock! we were way, way too unsafe-levels full without enough life jackets at Belize in our tender), for taking us on our shore excursions, for bringing us our drinks, for giving us advice, etc. It was wallet-numbing after a while. For ship personnel, all of this on top of 18 percent standard gratuity for every bill printed, and on top of the pre-paid gratuities. I feel like some people were tipped three times as a result. Mom wanted to do an excursion at every port (a total of four). That was too many for me, and expensive. I will admit, we had great weather for the entire cruise, which I am grateful for. And now, the excursions. Costa Maya, Mexico – Bacalar and Seven Colors Lagoon. Not at all what I expected. While we got to go by Ft. Bacalar we didn’t get to tour it. Instead, we took a long boat ride after a long bus ride to a few different cenotes (those dark holes in crystal clear lagoon environments). Our guide was unprofessional and must have said “my friends” 75 times. Don’t call me that. If you’re my friend you know my favorite color, or at least my name. The water was beautiful and we got to see how the truly wealthy in Mexico live, by observing their homes. There are swimming opportunities, and you can bring your suit. Disappointing excursion, though. Mahogany Bay, Isla Roatan, Honduras—Sea and See Island Tour. The ship came in fast and as part of the docking procedure it felt like we were living through a 4.5 earthquake for almost 10 minutes. Mom and I were in the Blush dining room having breakfast at the time and we spent a good portion of those 10 minutes keeping silverware and dishware from rattling off the tables and falling to the floor. Terrifying experience. Honduras was a much better experience than Costa Maya. After a detailed bus ride with a knowledgeable guide she took us to a factory where an Italian professor turns conch shells into lamps and other stunning works of art, exhibited all over the world. I actually got to meet him, very briefly. Nice man and a wonderful shop. The professor was following in his great-grandfather’s footsteps, who did the same thing. Before that we went on a submerged (6-10 feet down) boat ride with glad walls. We got to see barracuda, sea grass, and the beautiful blue-green water. The stairs down are very steep and I tipped the employee who helped me help mom up and down—definitely a hazard for those who can’t walk well/have balance issues. We got to see the Meso-American coral reef as well… it is dying, but people from Mexico to Belize are working hard to save it. Belize – Scenic Wildlife River Cruise. We were tendered into Belize. If the tender ship was supposed to hold 60 people (I am speculating, I don’t know actual numbers) we must have had 80-90 people on this back-jarring adventure. It was filled to an unsafe level. The return trip was almost as tight and we came back shortly after our excursion finished. Belize is beautiful and we saw—very briefly—2-3 manatees, and 2-3 dolphins, two of which (a mom and her calf) followed us for a while. It was a very good excursion, with more beautiful water and fascinating iguanas. Cozumel – Atlantis Submarine. Mom had done this before and I was glad I could revisit it with her. Our sub went down 111 feet and we got to observe more of the threatened Meso-American coral reef, including a planned ship wreck designed to give new life to threatened coral. I wanted to ask the pilot a question, but three other passengers talked with him non-stop the entire time we were down. The submarine isn’t off a dock, but rather requires a 15-20 minute tender ride out to the ship the submarine is docked with. Watch your step—mom needed a little help, but not as much as was required in Mahogany Bay for the submerged glass-walled boat ride. The coral reef is fairly spartan, but it will give many people a very different understanding of how open and empty the ocean actually is in many places. Port Canaveral—the return. It was challenging to get off the ship, but not nearly the horror show I was concerned it would have been. I was the happiest person to get off the ship! So much so that I’m afraid my glee at being free of the Carnival Breeze offended the gentleman in front of me. There’s no place like home! Read Less
Sail Date February 2019
It had been about 7 years since we sailed on Carnival, and we wanted to give it another try since we had been sailing on Royal Caribbean. The food in the main dining room and buffet (marketplace) was exceptionally awful! We had sent ... Read More
It had been about 7 years since we sailed on Carnival, and we wanted to give it another try since we had been sailing on Royal Caribbean. The food in the main dining room and buffet (marketplace) was exceptionally awful! We had sent entrees back 2 and 3 times only for the quality to be the same, fish, chicken, beef, and pork overcooked and dried out. Unfortunately the same selection and quality was being served in the Marketplace. Many passengers had plates of unsatisfactory food selections piled up on there table to be discarded and guests went away hungry! We got satisfaction by speaking directly to the Head Chef who had our meals prepared special by the chef responsible for the main dining! The Piano Bar left a lot to be desired. I firmly believe in the attitude of "live and let live" as long as you don't interfere with my life. However, the entertainer in the Piano Bar who performed just steps away from the children's lounges was changing lyrics and using expletives and unacceptable phrases alluding to male and female genitalia to the cheers of the crowd assembled there. My only objection is that if a performer was going to cater to a particular segment of the population who enjoys this, it should be held in a venue which is closed off and not within earshot of children and the rest of the guests who wish not to be exposed to this. Read Less
Sail Date February 2019
I’ve never been so disappointed in customer service on a cruise line. We had the unfortunate situation of being placed next door to an individual that was experiencing a mental illness breakdown. Carnival allowed the situation to go on ... Read More
I’ve never been so disappointed in customer service on a cruise line. We had the unfortunate situation of being placed next door to an individual that was experiencing a mental illness breakdown. Carnival allowed the situation to go on just over 24 hours after being notified, being made aware of the imminent danger it was placing elderly passengers and young children that became frightened after hearing the man screaming out he was going to kill everyone around him. Security finally moved him to another cabin once fellow passengers demanded it for their safety. After contacting guest services repeatedly(as stated by the head of guest relations, Carnival has no responsibility of how fellow passengers behave nor resulting consequences of their behavior), I called Carnival’s 1-800 number while in port to report the situation. To my dismay, they advised they could not do anything regarding a ship at sea and referred me back to guest relations. While this incident casted a shadow on the entire cruise, the ship itself and dining room staff were in top order. Just wished Carnival had handled this differently. Outside of this experience, the dining staff was very attentive. Buffet lines for breakfast and lunch were unusually long when compared to other cruise lines. Pizza bakers never seemed to be able to keep up with demand. Beware of the drink package. While it states you can have a drink up to $20, they insist on giving you the low end brands and will cut the pour in half if you demand top shelf. When they do that, it makes certain drinks taste off balance since they're using the same amount of mix. Probably would be best to avoid the package unless you plan to consume the daily allowance. Ship always had something going on for both young and old. Due to the security issue and dealing with frightened kids, my kids stuck close to the cabin. The ship itself was clean and had a nice layout. Not a lot of shops compared to other cruise lines. Read Less
Sail Date November 2018
I chose this cruise as the reviews for Breeze are decent from past cruisers, it will tour 8 islands in S Caribbean, 6 of them I never been. Carnival is famous at FUN, but this ship has no fun at all. No fun activity, early dining 5:30pm ... Read More
I chose this cruise as the reviews for Breeze are decent from past cruisers, it will tour 8 islands in S Caribbean, 6 of them I never been. Carnival is famous at FUN, but this ship has no fun at all. No fun activity, early dining 5:30pm always had mile long waiting line, then waited 1 hr for the waiters to serve 1 night, so I only been 3 formal dining’s entire cruise. Food is terrible, super salty without choices. I have been eating popcorn for dinner. Nothing is good on this ship, the worse cruise experience I ever had. I have never seen so many scorers & wheel chairs in my entire life, I feel like I’m in nursing home or assisted living facility. If you are young & active looking for a fun vacation, please don’t waste your time & money on 14 days journey cruise with breeze, you are better off to take two 7 days back to back cruise. I loved Magic, Sunshine , Dream Read Less
Sail Date November 2018
Arrived in Galveston the day before and glad we did due to road construction, two separate wrecks, and stormy weather. The next morning we Allowed 2 hours for the drive from Webster to Cruise Terminal in Galveston and were still over an ... Read More
Arrived in Galveston the day before and glad we did due to road construction, two separate wrecks, and stormy weather. The next morning we Allowed 2 hours for the drive from Webster to Cruise Terminal in Galveston and were still over an hour late for our a Check In time so we were sent to the holding area for Early/Late Check In. My husband dropped off me and our luggage at the Terminal, drove to parking lot and rode their shuttle back to the Ship. Wait time was minimal with the biggest delay coming from standing in line with others carrying (sneaking) on wine etc and the staff repeatedly explaining what could/could not bring on board. Our Cabin was not clean on arrival (same trash/dirty was on floor in bathroom and by bed all week) . There were blood stains on shower curtain and window curtain in front of the door leading to balcony - GROSS. Sofa was stained and smelled bad. Bed pillows smelled terrible as did the duvet cover! We were in a Spa Balcony and were surprised the Robes smelled dirty too! The toilets would occasionally stop flushing and during the entire cruise (7 DAYS) the Ship smelled like a SEWER! Cabins, Hallways, Bathrooms, Dining Rooms, Lido, Spa, elevators, EVERYWHERE! Even after large Tips, our Steward did not understand special requests (ice in the ice bucket) and often left dirty dishes in cabin all day. Also had issues getting toilet paper restocked! I’ve cruised many times and although I try to keep my expectations low, from Day 1 the food was not what we usually experience on Carnival. Guys Burger had no flavor, the fries were undercooked, and they ran out of burgers several different days. We ate at The Steakhouse the first and last nights (our Anniversary) and found the food to be just okay: baked potatoes were undercooked, meat was overcooked, and staff was rude. The food at Italian Restaurant was bland and overcooked all week. I mainly ate Salads and unripe fruit at the Buffet for lunch and dinner. Breakfast was just okay. Food in the Dining Room was the worst we ever had on a cruise and worse than a freezer-burnt frozen TV dinner. Entertainment was so-so as usual. Casino was full of smoke and hot air so we avoided it. Musical Entertainment was enjoyable. Overall Service was mediocre. I had two separate bouts of Diarrhea so I missed 2 Shore Excursions but my Husband enjoyed them until people were getting stung by jellyfish! Debarking was a nightmare as usual when you aren’t in a Suite and don’t have Priority. Had to leave our Cabin at 8:30. Passengers had already filled the Elevators, (and stairwells) rode up and down, and refused to get off until their Deck/Zone were called. Sat in designated waiting zone til 10:45 when we were called to line up to Debark. Finally off Ship by 12 Noon. Lines moved smoothly through Customs and again found ourselves outside, in the rain, waiting for our Parking Lot Shuttle to return. FYI Parking Lot Staffers are more interested in getting new passengers to the Ship than getting you to your parked Car in their lot for some reason. We cruise out of Galveston because it is convenient and the cost is less than other Cruise Lines so This was our second cruise this year to new ports. Maybe the Breeze needs refreshing and hopefully it will get it before it goes back into Service after leaving Galveston. We sail on the Vista next May and hope our experience is better. Read Less
Sail Date September 2018
I chose this cruise because when I went some years ago I was on a walker and in wheel chair but on another ship. The entertainment was not good and people didn’t respect the smoking areas me and my husband has asthma and we had to keep ... Read More
I chose this cruise because when I went some years ago I was on a walker and in wheel chair but on another ship. The entertainment was not good and people didn’t respect the smoking areas me and my husband has asthma and we had to keep tell the people’s that bring the drinks and if we didn’t say anything they didn’t either. My husband wanted to go in the casino but the smoke was so bad. And dI guess we where be hind the because we where speed all 6 days the ship rocked day and night until the seventh day that’s just not good at all . I’m not pleased at all with carnival Breeze. I got sick the first night and had to stay in my room for a day and they gave me credit for another cruise I have to use it in 24 months why I can’t have my money back for that day . I might not take a cruise in 24 months, my last cruise was horrible.. Read Less
Sail Date November 2017
The first day was a nightmare, the ship was rocking so much we all got sick even the workers, the tv in cabin 9373 was not working , Room service took an hour to bring food and most employees were not friendly I would not return to this ... Read More
The first day was a nightmare, the ship was rocking so much we all got sick even the workers, the tv in cabin 9373 was not working , Room service took an hour to bring food and most employees were not friendly I would not return to this cruise, restrooms not working properly we had two people in weelchares no curticey waited too long for any elvators had to ask sevral times to help us find ware we need to bee and got looked at funny lost baggage and now acting like they don't know what were talking about I mean like what ever happen to customer service on this damb ship never again will ever travel on this paticuler ship trust me I just may not go on any more cruises I'm done with this crazy doings,over all at dinner it was grate the water Petter was wonderfull.made my day, Read Less
Sail Date September 2017
I thought I would right a review about this cabin 11266 since I did not find one before I booked it. ( We were always polite to customer service we never complained just asked for them to fix the a/c politely ) First off this cabin is very ... Read More
I thought I would right a review about this cabin 11266 since I did not find one before I booked it. ( We were always polite to customer service we never complained just asked for them to fix the a/c politely ) First off this cabin is very noisy it is right under camp waterworks and you can hear chairs and tables being moved around LOUD SCRAPING and BANGING anywhere from 5am to 2 am and all day depending on when they clean the deck and of course while its open all day. If I knew this I would not have booked this room. This room was very very hot we even brought our own fan ! We called customer service 2 or 3 times and they said it was "within" the degree they called suitable. We just had to deal with it. We kept a card in the slot to keep it on all day also. It actually felt like it was a whisper blowing. It felt like they turned it off at night we were all HOT could not sleep with any covers .I had to get a taxi in Cozumel to take me to buy another fan in downtown Cozumel cost me $20 for the cheapest fan I could find and another $20 for the taxi ride and tip for the taxi driver to find us a store with a fan ! Room still hot with 2 fans going. This was 6th cruise on carnival and this was by far ever the hottest room .Customer service would not turn the air down in our room but yet there was freezing cold air blowing in the halls and out the pool doors being wasted but not in the cabin ? why not turn room air down when they are just wasting cold air blowing out to the pool area ?We had a nice room steward. The food in the main dining was lack luster we skipped a few night when the menu had nothing good to eat . We had the steak house one night and it was good. The first night they had our table seating wrong. We bought faster to the fun also. The first couple nights you could never get customer service to answer they would just pick up the phone and hang up lol. I had to tweet and a carnival person contacted them .. that's sad. After spending thousands of dollars on this cruise we did not feel VIP and the room sucked and so did customer service at the front desk !! Faster to the fun did nothing for us. The photos went up in prices also .another thing room service added on their own tip one night . we had to call and have it taken off. I guess they don't mind stealing your money.! we had purchased premium wifi service and still could not get a good signal.. overall I wish I had skipped this cruise and went somewhere else. and we loved cruising with carnival before .. Read Less
Sail Date July 2017
Overall the aervice was really poor. . The entertainment on the ship was really poor. Carnival now barely cleans your stateroom. Our room was cleaned only once each day. Roo was dorty. The music on board was horrible. Live music in ... Read More
Overall the aervice was really poor. . The entertainment on the ship was really poor. Carnival now barely cleans your stateroom. Our room was cleaned only once each day. Roo was dorty. The music on board was horrible. Live music in now basically karaoke. Singers sing with recored music. Bands are now playing with recorded music. Comedy club was absolute trash. Shows did mot have any live music. Singers were terrible. Staff did not care. Bar service was slow. Beer and liquor choices were very limited. Carnival has obviously cut costs. Half the room stewards. Room was really never cleaned and certainly not vacuumed. The shows were horrible. The show sets were amateur and low quality. The casino smelled like an ashtray and that bled through all of deck five. Twomin our group didmnot have room keys a check in. We waited over one hour at guest services to get room keys. Read Less
Sail Date December 2016
Never saw my cabin Stewart but once for 7 Days. Once. Didn't receive fun times to Wednesday after I complained. Card key had to be re keyed and that took 1 hour in line. Entertainment was repetitive and nit enough to do. Casino had ... Read More
Never saw my cabin Stewart but once for 7 Days. Once. Didn't receive fun times to Wednesday after I complained. Card key had to be re keyed and that took 1 hour in line. Entertainment was repetitive and nit enough to do. Casino had the worst smoke I've ever seen. Tired of same games like hairy chest, think of new homes. Mainly adult crowd and they showed all kid movies and sci if. HCP room was very small and could hear moving of chairs all night. The bands were very amateurish. Actually terrible . Food was ok. Lines were too long. I have been on 30 plus cruises and this is the absolute worst ship for activities. I was actually bored and went to bed because the schedule was so limited. Never once watched movies because as an adult finding dory, zootopia and batman were totally inappropriate for adults. Poor choices on almost everything Read Less
Sail Date November 2016
We chose to go on the Breeze because it was the new ship and in the same class as the Carnival Magic we had sailed on before. Reservations went great and even upgraded just a couple of days before we left port. Upon arrival to the ship it ... Read More
We chose to go on the Breeze because it was the new ship and in the same class as the Carnival Magic we had sailed on before. Reservations went great and even upgraded just a couple of days before we left port. Upon arrival to the ship it didn't take long to realize "The Breeze" was not anywhere close to the Magic. The wallpaper was coming off the walls, the decor in the marketplace dining was lined with dust and grime. There was an ever present smell or sewage, and the our questions seemed to never be answered correctly. Our stateroom was cleaned and care for nicely. We started out scheduled to dine in Blush and made it through the first night tucked away in a corner with stains on the chairs and no table linens. We were brought the wrong food and it was cold, when we finally received what we had ordered. Our waitstaff was not attentive and we could not even get our water refilled. The next morning I requested we be moved to the opposite restaurant, Saphire. Unfortunately we could not have 8:15 reserved dining and had to have, your time. We enjoy building relationships with others at our table and our wait staff. We had a great waiter named Ryan two of the nights. He was very attentive, brought us clean flatware between each course, kept our glasses filled, was personable, and remembered our names the rest of the week. We were unable to have him at every dinner. Carnival failed to let passengers know in advance that our cruise was a LGBT cruise. They allowed these groups to rent out the piano bar, comedy club, and night club. We were never able to use those parts of the ship. I didn't realize how vulgar and crude Halloween could get. We were most upset that Carnival did not put a stop to the homosexual couple who were dressed as a Priest and a little boy in footed pajamas. Objectification of sexual abuse to a child is wrong, reguardless of sexual orientation. We had the choice to either stay in our room or be exposed to gay men making out in public. There were used condoms on the Serenity deck, and situations that were inappropriate for homosexual or heterosexual couples. There were children on this ship...I'm thankful mine were not with me...The Preist would have caused great concern for their safety. I called and filled a formal complaint to Carnival in which I was informed they could do nothing for us. That is sad since this was my third Carnival Cruise and I had t even tried another cruise line. We were also left at the port for an hour and a half by the 81st Dolphin Parking. They gave our prepared parking spot to someone else and refused to pick up about 10 of us when we got back. We were told that we got back at a bad time and they could let people off for Carnival, but the empty shuttles were there to pick up the Royal Caribbean passengers. Lighthouse Parking graciously took us back to our vehicle in 81st Dolphin Parking lot. Read Less
Sail Date October 2016
The food sucked, nothing special or extravagant at all. The shipped was so chopped up- you had to go up and down different elevators to get to certain floors then walk across the ship then back up or down- it was very annoying. The cabin ... Read More
The food sucked, nothing special or extravagant at all. The shipped was so chopped up- you had to go up and down different elevators to get to certain floors then walk across the ship then back up or down- it was very annoying. The cabin was super small- someone down the hall from us was smoking in their room and made the entire hallway and our room smell like the casino and when we reported it to guest services multiple times and my husband finally made the supervisor come down and smell it for himself, his solution was giving us URINAL CAKES to try and take the smell away. I had 2 children in the room getting second hand smoke and his solution was freakin urinal cakes!!!!!! My 5 year old had fun in the kids club and on the slides/swimming pool but she was pretty much the only one who had a good time the whole week. They do nothing to accomodate younger children or to make it any easier to bring them along. Entertainment was alright. The only good things i have to say is our Cruise Director was awesome and had a great personality and the ports were beautiful (well the Bahamas were!!!) Key West, there was nothing special at all. You can go to bar hop or shop, but thats about it. No we would never cruise with them again, especially not on this ship!!! Read Less
Sail Date August 2016
The Galveston Island port works well but once on the ship you are stuck on level 3 main because they control the egress by shutting down the elevators. After waiting 30 minutes in a passenger regulated line, meaning no control, a crew ... Read More
The Galveston Island port works well but once on the ship you are stuck on level 3 main because they control the egress by shutting down the elevators. After waiting 30 minutes in a passenger regulated line, meaning no control, a crew member ran me over with a guy in a wheelchair. "I'm taking this car" he shouted as he pushed his way to the front of the line. He filled the small elevator with the wheelchair and refused to let anyone else in. So rude. So the five of us ended up taking what ever elevator we could cram into. We had two rooms on level 9 one with a balcony. Don't wast money on a Breeze balcony as they are too small to enjoy and add the noise of metal chairs, which take up all the room, scraping the deck all hours. The only thing you gain by a ship the size of the Breeze is 1600 more people running you down anytime you leave your room. Dining, shows, bars, pool and even the serenity deck all packed with people anytime they were open. The Breeze crew take your picture at times but to purchase the pictures you must scan through every picture taken of every guest hoping to see yourself in a sea of thousands. Tried the Spa and had to sit through 30 minute sales pitch to get my 60 minute massage that only lasted 20 minutes. Yes I said something but I pre paid so nobody cares. By far the worst thing about the Carnival Breeze was the tasteless over salted covered in glaze or mystery sauce food at brunch and dinner. It is inexcusable to serve the same thing all week with only slight variations to the sides and "starters" They served the same 4oz sirloin steak all week. One night they had lobster tail that had freezer burn and was cooked so long it was more like flavorless bubble gun. When I complained the Maitre d' came over and was angry I complained. "If you don't like it, don't eat it." was his only words to me. I went to guest services to log a complaint and was told customer service wasn't in charge of food and to go back to the maitre d' and tell him. I made a couple other attempts to lodge a complaint at different times hoping to get someone who cares but none of the employees gave me the time of day. The shows were juvenile and the comedy club had boring comics who's punch lines were predictable, total waste of time. Debarkation was the same drill as getting on. No elevators to get you down ten flights of stairs with your luggage. people going in ever direction stomping on your feet. Mike the cruse director called thousands of people at the same time to come on down. Only those able to hike the stairs were able to disembark while the rest waited for elevators that were always full when they arrived. FYI Galveston Island is closed until Noon. You can't even get a cab. I could go on. I have heard the term "Booze Cruse" where people sit around and get drunk eating hotdogs and hamburgers while their unattended children fill the pool but I never thought I would be on one. Read Less
Sail Date May 2016
I am extremely disappointed in the experience I had with Carnival Cruise Lines on the Breeze just a week ago. We initially checked in at the airport, paid for a round trip transfer to the ship and were on our way. When we get to the boat, ... Read More
I am extremely disappointed in the experience I had with Carnival Cruise Lines on the Breeze just a week ago. We initially checked in at the airport, paid for a round trip transfer to the ship and were on our way. When we get to the boat, we were told we were not checked in because we were not given a room key! Please tell me how we were supposed to know we should've received a room key! We spent close to an hour in line with the operations manager so we could board the ship with not one apology. It was all downhill from there! First I must say there are hidden charges and fees for almost everything. We were charge 96.00 per person for gratuities for the server in the restaurant and the cleaning crew for the room. We only ate at the restaurant 2 nights! The food was NOT good except for the food that was an additional expense. It was picked over at every meal and most of it was bland almost like hospital food. The cleaning steward we had for the guest room was good but they brought us extra bottled water not at our request and then charged for it! The rest of the ship was not clean and there were even a few nights where the toilets wouldn't flush in the women's rooms on the 11th floor deck the nights we went to watch movies.My boyfriend and I both got sick several days from the food and experienced severe stomach pains and vomiting!! We went during spring break time so while we expected there would be children, we did not expect them to be running around soaking wet from swimming without shoes or towels or playing Ding Dong Ditch on our doors from 1-4 in the morning! I called guest services who told me they would come to check out the situation but an hour later, the knocks continued! The second to last night we went to guest services to discuss our folio and the gentleman at guest services brushed us off by saying we would get a final bill once we were off the ship! This was a total disappointment and I will never go on a carnival cruise again! Read Less
Sail Date March 2016
Went on a cruise with 16 people all family children and elderly. NOT CHEAP I must say getting on the ship was fantastic and getting off was fantastic. I felt it was very organized in that department and the shows were impressive tj was ... Read More
Went on a cruise with 16 people all family children and elderly. NOT CHEAP I must say getting on the ship was fantastic and getting off was fantastic. I felt it was very organized in that department and the shows were impressive tj was awesome . Dont want to discredit the people who care. For the disappointment.... The food was horrible the only good meal was the lobster meal and the sushi but that was extra money. My daughters chicken was burnt and my prime rib was raw and bloody... The choices were awful.... The dining room staff was not pleasant and personable this is not what i remember on any of the carnival cruises that ive been on. I booked this cruise a year in advance and was not in the main dining room we was pushed off in the corner and forgotten about. The lines were 30-45 min long for breakfast and lunch.. The pool is small not big enough for 3600 people to share always fighting for a chair to sit on towels taken when your in the pool.... They charge you if your not accountable for your towels... Please work on your waiters personalities this is so important.... FOOD IS AWFUL I ATE SALAD MOST OF THE WEEK POOR DESIGN ON THE SHIP POOL ITS WAY TOO SMALL CABIN BED WAS LIKE A ROCK TERRIBLE MATTRESS FOR THE CHILDREN Sad for a new ship..... Read Less
Sail Date February 2016
I was super hyped to be booked on a ship I heard nothing but great things about the Carnival Breeze I had high hopes I was going to have best cruise yet. The Liberty is just as nice and the staff super in comparison to what we encountered ... Read More
I was super hyped to be booked on a ship I heard nothing but great things about the Carnival Breeze I had high hopes I was going to have best cruise yet. The Liberty is just as nice and the staff super in comparison to what we encountered on this cruise ship. The staff on cruise ship were over worked under staffed and in general never smiled they were not happy this is in direct contrast to what I experienced with Liberty staff. Upon arriving in our cabin on the 11th floor we noticed the bathroom smelled moldy and some shower gel remained on the floor of shower (yuck). I was going to complain but the smell seemed to diminish overnight so I let it go. It took my room steward until following evening before the gel was finally cleaned. In general the staff was going through the motions but not really giving a hoot. I became sick 2nd day into it developing a sinus issue that I just summed up as an allergy being highly allergic to mold I figured maybe that is what triggered it. My gut finally start working on day 3 only to wake up in middle of night to find out I had no water to flush toilet or wash my hands I had to use my paid for bottled water to flush toilet. We did have bad weather and missed docking in Grand Turk adding to our sea days but many many persons became extremely ill some were flown home in Aruba others reported illnesses and still many like my daughter who was in the same cabin as mine were throwing up profusely on last night of cruise. I offered to take her to med center but she didn't want to pay the 100 fee for such since we were to get off ship shortly. All of us are still in recovery mode. We had over 60 persons in our group and many many complained of same illnesses some reported on ship some when they got home. As we were leaving another group was already boarding, There was no time to throughly disinfect that ship! Beware Beware! I contacted them to inform them of such asking them to please at the very least go now and disinfect our cabin and it appeared to fall on deaf ears. Running it like a meat packers express! On another note.... The wait with a full ship to get into the various different venues like comedy club etc was an 1.5 hr wait. Also I sat in the casino for over 4 hours one night and not once did any waiter come around to ask if I wanted a drink. Help was hard to find! On our last night on ship we went to dinner only to nibble and skipping dessert to return to our cabin to ill to eat... bummer of a trip Read Less
Sail Date February 2016
Storm from the day we left, every excursion was canceled. Ship refused to utilize one of 3 other available docks in curaçao and made us drift of the coast canceling all excursions and activities in curaçao because the dock slip they ... Read More
Storm from the day we left, every excursion was canceled. Ship refused to utilize one of 3 other available docks in curaçao and made us drift of the coast canceling all excursions and activities in curaçao because the dock slip they wanted was "double booked", which makes no sense because the cruise was booked 3 months ago. According to the company I booked my Curaçao excursion they called carnival's actions "a pity" as their port has space for 4 cruise ships at once and "do not understand." I checked with the port and there was a slip available to dock at. When i called guest services and informed them of the information i uncovered, they told me they will "only dock at one particular slip." when i asked how could a cruise booked 3 months ago be double booked at the dock of the destination, they had no answer. Aweful food, Aweful security as they banned me from purchasing alcohol because i was "dancing in the halls with my mother after days of her being sea sick. I would never recommend this cruise. Read Less
Sail Date December 2015
We were scheduled to visit 4 ports, La Romana, Grand Turk, Curacao and Aruba. Curacao and Aruba are really the two good one's and Carnival messed up reserving the port for Curacao. So instead of being able to spend a day at Curacao, ... Read More
We were scheduled to visit 4 ports, La Romana, Grand Turk, Curacao and Aruba. Curacao and Aruba are really the two good one's and Carnival messed up reserving the port for Curacao. So instead of being able to spend a day at Curacao, the ship reached post night fall. With schedules being finalized year or more in advance, shows the sheer incompetence of the organization. Overall, the ship was fine, food is really mass market with long lines at lunch, often wait over 45 minutes on some counters, especially at the Mongolian Wok. Evening dining menu doesnt change much, after 4 days you are done with the food. Enertainment is sub par at best, we had one good show over the 8 days For the money, Royal has much better ships and much better food Read Less
Sail Date December 2015
My three young daughters and I planned their mother-daughter holiday cruise. We also crises summer 2015 it was a great experience the water park was the main focus of attraction for them. There was non stop evenings music & a festive ... Read More
My three young daughters and I planned their mother-daughter holiday cruise. We also crises summer 2015 it was a great experience the water park was the main focus of attraction for them. There was non stop evenings music & a festive upbeat atmosphere. That's why we decided to go back again. We just admit it was a very disappointing experience this time. The water park was partly shut down the water bucket & shower spray were turned off. No even on dinghy was a party on the deck, no festive atmosphere at all. Christmas Day was so boring, again minimal choices fur entertaining throught out the ship. We were suppose to dock at 2:00 PM in Curaçao but due to a 'logistics' error Othef ship docked there as well caused us to dock at 7:00 PM I read, they gave each passenger a $50.00 dollars onboard credit for the inconvenience. My girls were disappointed as Santa didn't give any gifts on Christmas Day! The kids club was always over crowded with lots of kids that my you get daughter found it unamused. The food was rationated, simple and not impressed wit their preservation at the main restaurants, service was less than average, the excuse was 'too busy'. Cre members were unattentive except customer service staff. Spa manager was unexperience & didn't take it seriously when I reported a public hazard violation about a neglected urine spill at the common area(rain spa shower- this I have reported the day before but nothing was done to address it-that inundated the stone seats relaxation chamber with unpleasant urine smell that constantly circulated through the vents system, she made fun of my complaint & found it hard to believe someone will actually urinate in a public shower. Breakfast was simply with same daily selections, fruits offerings & healthy choices were scant. Read Less
Sail Date December 2015
I have been on many cruises, and this has to be the worst experience I've ever encountered! The ship's cleanliness and the staff's excitement were definitely lacking luster. Part of the cleanliness issue was not so much the ... Read More
I have been on many cruises, and this has to be the worst experience I've ever encountered! The ship's cleanliness and the staff's excitement were definitely lacking luster. Part of the cleanliness issue was not so much the staff's problem, but rather the obscene amount of unruly teens running around without supervision. The other cleanliness issue that directly is controlled by the staff is as follows: -tables on Lido all stayed dirty with staff walking by seeming oblivious to the mess -random bowls/plates left outside people's rooms for hours -many lights out in main theater -bedrooms not cleaned thoroughly The wait staff walking around sometimes were friendly and sometimes seemed like we were a bother to even deal with. Again, I will state that the fact that there were SO MANY teens unaccompanied by adults running around, making messes, splashing around in the hot tubs all day and night, defacing property, hitting every button in the elevator, 5 year olds ordering sodas at the bar,etc. that this made the trip even more enjoyable. BINGO was a joke because "money,money,money Martin" was horrible at what he does. He has no ability to draw in his crowd but rather make you irritated. Also, the shows left a lot to be desired. The dance moves were not that difficult, many of the singers were flat or WAY off key, and the song selection wasn't the best. But the special effects were great. The only redeeming qualities I would say were as follows: -First and foremost, Matt the cruise director was beyond amazing! Carnival, you better give the man a huge raise and do everything you can to keep him because he is by far the best cruise director I have encountered on any cruise line! -Second, I Made and Eli were amazing servers every night and really looked out for us. I cannot thank them enough for their hard work. -Third, Nat from Whales was wonderful! She really had a bright and bubbly personality that was welcoming. Thank you Nat -Fourth, The Guy's burgers were awesome! that really was a brilliant feature for this ship. Good move there Carnival. -And last, the strings were amazing! Every night we eagerly awaited the performance they put on for us. They sounded wonderful. Overall, Carnival lost a lot of respect from me and the other 6 passengers traveling with me. Even though we cruise every year, it might be a long time before we even think to use carnival as our vacation destination. They will really have to prove to me that there is something better than the low quality they gave us for the last week before I change my mind. -Brandon Read Less
Sail Date November 2015
I have cruised on 3 other Carnival Cruises back in the late 80's and at the time it was an affordable way to travel for a newlywed couple. Service and food were "ok" but as we grew older we upgraded to other cruise lines ... Read More
I have cruised on 3 other Carnival Cruises back in the late 80's and at the time it was an affordable way to travel for a newlywed couple. Service and food were "ok" but as we grew older we upgraded to other cruise lines noting that Carnival was really a party cruise line. I had the opportunity to sail on the Breeze with my family and found that the standards had gone from low to lower. First embarkation and debarkation were complete Chaos. Although they had assigned us times nothing leads me to believe that all 4000 passengers weren't trying to get on/off the ship at the same time. The line was so long that I had to request a wheelchair. Although that moved me to a different line, they would only let one of my family members come with me. The others were on their own. Debarkation was just as bad. We had scheduled a shuttle to pick us up at 10 am for a 1:00 flight in Ft. Lauderdale. We were schedule to disembark at 9:15. We did not get off the ship until 10:30 thus missing our ride. The service and food onboard were horrible. Non of the crew were able to communicate efficiently. Even guest services were useless. Since they were unable to provide the brochure that I was requesting for Grand Cayman, they offered a map. I didn't look at the map until I got to the island. It was a map of the Wrong Island!!! Carnival has removed all the formalities of dining. Wait staff never got the order correct. On casual nights there were no table linens, or proper silverware placement. Formal nights had linens however no proper silverware setups or even a butter knife. I even decided to go to the steakhouse which was an additional $35 upcharge and the food was comparable to an Outback Steakhouse as opposed to a Ruths' Chris or other upscale steakhouse. The waitstaff could not understand how I wanted my steak cooked and had to send the expediter to try and interpret "Rare", and the bernaise had very little if any tarragon. An amuse bouche was served and we each got something different, to this day we don't know what they were. The escargot appetizer was unflavorful with stuffing and no garlic butter or wine sauce. It was not unlimited orders like "the old days." The casual restaurants were just as bad. Long lines and we had to go to various buffets in order to make a complete meal. For instance if we went to the Mongolian Wok, and wanted a salad we would have to go find a salad bar. Dessert was somewhere else. Certain restaurants were only open on certain days. It was so confusing. We tried the Italian specialty pasta bar only free on sea days. It was absolutely terrible. I'm am glad we did not choose that as our "specialty" restaurant in the evening. There were no special orders. Guy's Burger Joint would only give an overcooked hockey puck. The only thing that was good the whole week was the pizza and room service. Signing up for the bottomless bubbles program was a waste of $. as well as the social media plan at $5 per day. When I had connection problems there was no one on staff that had the capabilities of helping. I even got charged for a beach towel that I am still arguing with them about. The only positive thing that I can say about this ship is that it was very clean and well maintained. Other than that, never never again Carnival. Read Less
Sail Date October 2015
Carnival Breeze Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 4.3
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 4.0 3.9
Enrichment 2.0 3.6
Service 5.0 4.2
Value For Money 5.0 4.0
Rates 4.0 4.0

Find a Carnival Breeze Cruise

Easily compare prices from multiple sites with one click