Sail Date: June 2012
Cabins. Excellent Lido Food. Very Good Dining Room Sapphire.Good Casino. Below average- Very little variety Shows. Good Comedy Show- Very good Entertainment.Below average.The quality of singers in bars etc really were not good and ... Read More
Cabins. Excellent Lido Food. Very Good Dining Room Sapphire.Good Casino. Below average- Very little variety Shows. Good Comedy Show- Very good Entertainment.Below average.The quality of singers in bars etc really were not good and you would not want to return to hear them again. Pool and water park area.Very good. Activities on board. Poor. Staff. Found most staff very good and helpful. Ship Tours, Rip off as usual, better off organising them yourself. Liquid night club. Not inviting to any over 30. Internet access. Very expensive It would not take much to put this beautiful ship into the great category. However they really need to up their game when it comes to entertainment and activities.Simple things.For example there was no bridge (card game) organised. I don't play myself but a number of people I met would have loved to have an organised game.Entertainment around the pool was very hit and miss. In the casino people do not want to play on electronic texas hold em and roulette machines.When one stayed overnight in a port the ship was very boring with limited options. Would I go again. Probably not.NCL, Princess, RC offer more fun for your money Read Less
Sail Date: June 2012
This was our second European cruise, the first being two years ago on Princess to the Baltics. We have sailed in the Caribbean with Carnival and in Alaska with Princess. The Carnival Breeze was the best ship of all 7 cruise ships... ... Read More
This was our second European cruise, the first being two years ago on Princess to the Baltics. We have sailed in the Caribbean with Carnival and in Alaska with Princess. The Carnival Breeze was the best ship of all 7 cruise ships... The ship itself, while full with over 3000 guests, never felt crowded. We were able to get a dinner table with anytime dining without more than a 5 minute wait regardless of the time we came down for dinner. There was rarely a wait for the on board activities nor difficulty in finding seats for the comedians or Ovation theater shows. As one would expect, the ship is immaculate. It is very easy to navigate around the ship. The elevators were quite efficient, though we mostly took the stairs. Our inside cabin mid ship on the 7th level was adequate for our purposes(once the air conditioning was fixed on the fourth day). The bathroom facilities were comparable to others we have used on ship. The tv was okay though most of the non ship channels came in and out at random times. The movies were quite old with very few newer movies and no first run movies. We would have appreciated ESPN in the room as it was available in the sports bar. The beds were firm but comfortable. The food was the best we have encountered. We ate in the main dining room (Sapphire) 11/12 evenings and with only one or two exceptions found the meals quite satisfactory and superior to meals on other ships. We especially liked the Pasta Buffet for lunch in the specialty Italian restaurant. Guy's burgers were okay...a little disappointing though quite popular. The Lido Buffet was adequate and never seemed that crowded with the exception of a few mornings. The service with one exception was superb. All the stewards and restaurant personnel were extremely efficient, professional, and friendly. As to be expected, some of the restaurant personnel were geographically challenged when trying to find the assigned seating, but that was quite minor. The restaurant servers were as good as any in a fine restaurant. The room stewards were just as efficient and professional. Our one complaint was the failure to fix our air conditioning after three complaints (2 to the room steward and one by phone to guest services). Thanks to Olga, on the fourth attempt we were able to thaw out. Carnival gave us a gracious credit for the inconvenience. We also had a cut phone line on the first night, but that was repaired on the second day. However, Carnival needs to add personnel to the Guest Services desk as they were overwhelmed and the waits were often interminable. One other quick note is the public areas can be quite cool regardless of the temperature outside. The sports deck was amazing with a ropes course, full court basketball/soccer, miniature golf,water slides, etc. There was rarely a wait or difficulty utilizing. However, it was disappointing to our 17 year old that the court was closed after 5:30...We could not figure out any reason for this. The fitness center had plenty of machines available. Serenity (adults only area) was quite welcome and again the Jacuzzis were readily available though seating on sea days was problematic. The fifth floor Jacuzzis were the least busy. The 3D/4D theater was available after port excursions but at $8 per viewing per person we did not utilize. The entertainment was better than any other cruise ship. Of particular note were the two entertainers, a singer/impressionist and pianist, who were only on the ship for two shows each. The production shows are significantly more sophisticated than those on other ships. The comedians were quite good(though the British ones require some knowledge of British slang). We particularly enjoyed the comedian from New Orleans. At this point, I need to signal out the John and Calvin shows. The two have a comedic chemistry that is reminiscent of some of the classic comedic duos(and I am not exaggerating). The itinerary, which was a once in a season one(because it left from Venice and included Athens and Izmir) was terrific with the lone disappointment being the loss of 1 1/2 days of port calls. We lost a half day in Monaco (with which we had hoped to spend part of the day in Nice) and the full day in Marseilles (with which we had hoped to explore Aix en Provence). We did receive some credits for the loss of port time, but we were very disappointed at losing Nice and Provence. One other personal note, we could have done without Olbia and certainly would have appreciated a stop in Naples/Capri or an additional stop in Sicily as a preference. At this point, I want to signal out what made the cruise even more spectacular...the Cruise Critic Members who participated in the roll calls. Through the roll call message boards we were able to meet a number of terrific people, many of whom organized the port excursions at significantly less cost than the Carnival ones. These Cruise Critic members are what made the cruise experience even more special... Embarkation was a bit of a hassle as the computers went down and the wait was about one hour from arrival to boarding. The debarkation was not much better as most people apparently did not leave when there "number" was called, resulting in quite a cattle call at around 8:30 as well as a huge taxi line in Barcelona. Overall, a great experience and I would highly recommend the Carnival Breeze experience. Read Less
Sail Date: June 2012
Here are a couple of notes before I begin my review. First, I have sailed many times with Carnival, and am likely to do so in the future. Second, I have been on the first Carnival ship to get the FunShip 2.0 upgrade - the Carnival Liberty. ... Read More
Here are a couple of notes before I begin my review. First, I have sailed many times with Carnival, and am likely to do so in the future. Second, I have been on the first Carnival ship to get the FunShip 2.0 upgrade - the Carnival Liberty. Third, I traveled with my older children so there will be a few notes for this as well. It is interesting that much of the time I was comparing this ship with the Carnival Liberty. I would have to say, that the FunShip 2.0 experience wasn't really fantastic on that ship either. Maybe I was expecting more? Not sure but I wanted to feel like it was a newer, better Carnival and not just throwing a little makeup on the same old thing. To that point - I guess the biggest thing is I believe we definitely want "more fun". The activities were certainly limited, which I can understand on the big port days but what about the days at sea? There was really no difference between these and the older FunShips. Some specifics... Poolside: Typically is always good for some fun, great music, socializing, quirky contests of some sort. Really none of that on this cruise. Maybe it is more typical on Caribbean cruises. It would be nice if there was one place to go on the ship and know something was always going on. Not here. Movies: These were a nice addition - but I kid you not - one movie that we watched on the screen was literally cut off and ended about 15 minutes before the real end of the movie. No explanation, just yet another advertisement from Carnival which you will get sick of seeing if you go. I think you have to be on the ship to understand. Advertisements! Competitions between Blue Iguana and Red Frog: Since both bars are across from each other poolside, the Carnival Liberty would have little contests between the two. Just to generate excitement and maybe getting a drink one place versus the other. No competitions on Breeze - guess that is reserved for Liberty. Competitions mean a discount on this or that drink, with tallies to who wins. Something fun. Sports Bar: Luckily for us the UEFA Cup soccer games were going on during our trip. However, only one place was available to watch them, and this area was full of smoke. Now I don't mind smoky areas, but it was a little much. Oh well. Public Announcements: "I hate to use the public address system, and I told you I wouldn't, but..." I heard that tons of times. The whole Livorno stop getting messed up (read later) definitely important. A lot of the other ones were just rubbish and unimportant. When I am on a cruise, I don't like the cattle calls to everyone. You have a guide in your room that says what is going on. I don't need announcements about the daily art auction or a shop opening. Well now to throw some good things into the review, which is also important. Food: The mongolian wok is fantastic. Definitely more flavorful that most of the other wok grills I have been to on other ships. Tandoori was nice too - at the back of the ship and often missed. As already stated, the pasta bar upstairs was good for lunchtime as well. Don't miss the BBQ on the fifth floor, that is only open during "days at sea" for lunch. Otherwise it is closed! Dining room food was OK. Not bad, but not something to rave about either. Guy Fieri burgers were 5 times better on Liberty than Breeze. I speculate it is American Beef (Liberty out of Miami) versus whatever beef they had on Breeze. Staff: Very attentive, excellent. Nice and cordial. The gym personnel were great too, and always there for questions or tips. Spa was excellent as well. As mentioned, the poor Guest Services people were always slammed busy, and there weren't enough of them. Decor: Definitely in the right direction. Pinks and Purples of Carnival are gone. Question some of the lighter carpet colors though... they will get darker though as more people walk on them. Kids: My kids really enjoyed their respective kids clubs. There were not a ton of kids onboard, but according to them (and when they got back at night) they had a really good time. Entertainment: Very good. The dancers/singers did the same show multiple times, so you could pick and choose. I think they had a total of five shows throughout the cruise. Some days they did three shows spaced out in time starting at 5pm... they did bring on some UK comedians. Our cruise was 95%+ US residents. You could definitely hear the UK residents though because they laughed when the rest of us had no clue what was being said. "the woman weighed 13 stones" and other phrases that we just couldn't connect to what it meant. I think they were funny but I am not sure... As already mentioned in another review Carnival really screwed up our port schedule. They said "we booked this port a YEAR ago but they don't have a spot for us tomorrow". Hmm. I think if I booked anything a year in advance where people were counting on me I would follow up at least a few times as the date got closer. But they told us Carnival Corporate is working on it so it shouldn't be a problem anymore. Oh well. Marseilles stop was scraped, and Monaco was cut a half day short. We got "an extra day at sea" but I wish they would have hung out a little closer to the shore (the sea was really rough that day!) I think it was said in another review - skip Olbia stop. Waste of time. The rest of the stops were really good though. Would I take the Carnival Breeze again? Sure - especially since things actually went pretty well considering we were the "first paying guests" on the ship. Once other cruise directors get in there and feedback comes back, they can really fix up the small issues that are being pointed out. Read Less
Sail Date: June 2012
Background - We have been on all the major cruise lines and have mostly been on Celebrity and Royal Caribbean. Have been on three previous European cruises (2 Celebrity, 1 RCCL). Flights - Booked flights independently and had two direct ... Read More
Background - We have been on all the major cruise lines and have mostly been on Celebrity and Royal Caribbean. Have been on three previous European cruises (2 Celebrity, 1 RCCL). Flights - Booked flights independently and had two direct flights that worked out great. Pre-cruise - we booked a Carnival pre-cruise hotel - Fira Palace. We paid a little more booking through Carnival, but we didn't want any hassle at the start of the trip. Transfers worked fine. Hotel was very nice although not centrally located to many of the main sites,but we just spent one night since we had been in Barcelona before. Took the Carnival transfer to the ship around 10:15 without any issues. Embarkation - We have never been on a ship quicker. Carnival certainly planned it perfectly to get us onto the ship before the crowds arrived. We were at the pool having a drink within 20 minutes of getting off the bus. Ship - ship is truly beautiful. Public spaces are as nice as any ship I have been on. Certainly a great upgrade for Carnival over the neon Farcus designs. Nice to have a ship with outdoor lounge seating areas on the promenade deck. One of the few ships that you could walk completely around the promenade deck outside. Public spaces were all very nice with standouts being the Red Frog pub and Ocean plaza. One design flaw was only having two pools for this size ship. Main pool had the movie screen blaring with some type of entertainment and the back pool area is relatively small. They did have additional loungers on the promenade deck with a shower or whirlpool for water relief only.Cabin - we had an outside balcony cabin just under the pool deck. Room had plenty of storage. Bathroom was larger than usual. Flat screen TV that swiveled out to view from bed and a balcony with two chairs and table. Room steward was very nice, but more impersonal service than other Carnival ships certainly due to the size of ship and number of rooms that they needed to service. The ship seemed to run out of pool towels very often for a new ship and we had to ask multiple days for a new set in the cabin to take to the pool. Food - We ate in the main dining room (your-time dining), Italian restaurant, steakhouse and the cafe for dinner. Food choices and quality in the main dining room were much better than our last few cruises on Celebrity. Service was always very efficient and we never waited a minute to be seated showing up between 7:15-7:30. The cafeteria had many of the same choices that were being served in the dining room that night so there was always variety. Italian restaurant was well worth the $12 charge per person. The steakhouse is expensive at $35 pp, but the meal was fantastic except for the disappointing (not in size, but quality) cheesecake. Guy's burger joint was good for a quick meal, but closed at 6pm each day. The pizza was custom made, but very slow at peak times when they should just pre-make pies since you know they will go quickly. Service was uniformly good in all eating areas. Entertainment - The main shows were shorter (40 minutes) and not on par with other Carnival ships or other cruise lines. You were usually tired at night so it wasn't a big deal. The Divas show was especially bad with Divos needing to sing Divas songs since there were only a few female singers. Never had any interest in seeing any of the Hasbro shows. They had about 6 different acts working through the lounges at night. Most were very good, but a couple were very similar country singing guitar players who were a bit repetitive. Didn't really notice the activities since you were off the ship most days. Cruise Director - John was very amusing and the highlight of any of the main showroom shows. Announcement were always minimal except for John plugging the spa on a daily basis. Fellow passengers - about 70% of the ship was American. Found that on average people were not as friendly as you seen on other cruises for some reason. People were friendly on tours, but there didn't seem to be the usual daily interaction I have seen on most cruises. Certainly some culture shock with some of the Eastern European guests who were quite rude and many people seemed to have issues at some point with them. Complaints - The biggest issue is that Carnival didn't provide daily information in your cabin regarding port information that we have received on the other cruise lines in Europe. You were always given basic transportation info/customs info/site info on the other cruise lines. John did two shows that were rebroadcast on TV that gave you some of this critical information. If you didn't see this and you didn't do your own homework on the port, you were screwed. The time they provide guest info in Venice it was actually a disaster. There were signs posted to follow to the Carnival Breeze that easily took you at least a few miles out of the way in the 95 degree heat. You need to do your own homework on the ports which I know many people will do on this type of trip. Carnival seemed to take the attitude that if you didn't take one of their excursions, that you were on your own and this was a shame since they did so many things well on this cruise. They always made a big deal about who was late to get back on the ship, but this may have been a moot point if they told people how to get back to the ship properly. Ports - I am sure that people have seen many written about these ports so I won't go into detail. This was a great cruise since we had overnights in both Rome and Venice. We booked hotels in both cities and were able to have the great combination of staying in port and having a great ship to go back to. Overall - a thoroughly enjoyable cruise experience despite the mid 90's temperatures and high humidity. Read Less
Sail Date: June 2012
Our experience in Europe was incredible but I can't say the same for the cruise. The ship was brand new only it's second sailing but I wasn't impressed beyond the new factor! I have been on two previous Disney cruises ... Read More
Our experience in Europe was incredible but I can't say the same for the cruise. The ship was brand new only it's second sailing but I wasn't impressed beyond the new factor! I have been on two previous Disney cruises and the carnival ship doesn't compare... Everything was an up charge! There were many areas to choose from for dining but all were additional except the standard dining room and buffets...including additional $ for any soft drink. The food was okay but definitely not exceptional.! The shows in the evening didn't even come close to the Broadway style productions of Disney...Carnival had the same 6 performers in all shows with very minimal sets... As for the design of the ship...simple things that made for frustration. The drinks available water, lemonade, and tea were always running out because they had to be hand filled. In this day on age I'm sure there is a simple solution others than having a carnival employee squeezing into the line of waiting people to refill... The omelet station in the middle of the buffet so people who only wanted fruit or Danish had to wait in line behind everyone getting an omelet. Pizza made to order, which sounds great but not on a ship with thousands of people. I could go on and on.... Then there is the sky course...the attraction that my kids loved but....it is wind restricted!! Did Carnival forget that this a cruise ship, generally windy at sea!! So you had to wait for the course hours to be open, very limited, and then hope that it wasn't too windy or they would shut it down!! On a positive note the employees were very friendly... Read Less
Sail Date: June 2012
We took the inaugural voyage from Venice having chosen it for its visits to both east and west Mediterranean ports (one of the few) and that it sails from Venice (what a view) and arrives in Barcelona (a great city to stay for a few ... Read More
We took the inaugural voyage from Venice having chosen it for its visits to both east and west Mediterranean ports (one of the few) and that it sails from Venice (what a view) and arrives in Barcelona (a great city to stay for a few days). The pros are that you only unpack once and get delivered to amazing ports almost every day. Our aft balcony cabin on level 9 was very comfortable and quiet and our steward serviced the cabin often without being obtrusive in any way. The sundeck (aft) was were we spent most of our lazy time but we were unable to get into the serenity area at any time and find a place to lie down, it seemed as if the same people commandeered it everyday. The pizza, Indian and lido buffet were all good for casual eating. Mostly the embarkation was smooth and always getting back on was quick and straightforward. Some of the staff tried very hard to please. We chose 'your time dining' which was good for its flexibility but meant that the dining staff were not the same so service levels were sometimes compromised. Also couples dining seemed to be lumped together although at individual tables we were very close to each other and difficult not to overhear conversations. The supplement restaurants were good but still not great. On the cons side 'cruise casual' is a term used to hide a way to casual approach to entertaining and delighting your guests. On the 12 night cruise there was only one semi-formal night and my husband is still cranky that he had to drag a suit all the way from Australia and then not wear it. Dress standards for the dining room were not enforced so there was everything from dressy to way too casual. The food was very average and this was disappointing. The wine list however had a number of very reasonable choices which we really enjoyed. After dinner was the greatest challenge as once you had seen the 30 minute cabaret acts x 4 shows, wandered around, got the occasional drink there was little to do. One night we ended up doing a jigsaw in the library. People do not supervise their children enough, particularly at night so youngsters are often roaming around being noisy and disrespectful of adults and their time during the evening. All that said nothing can take away the excitement of being on the inaugural voyage and sailing out of Venice with people waving and boats tooting to the giant Carnival Breeze. The best ports were Dubrovnik, Athens, Monte Carlo, Messina & Barcelona. Due to a stuff up with the port bookings we missed out on the south of France which was a huge disappointment and the $50 credit per person was no compensation. The long sea days are boring and worse when you are sailing to nowhere waiting to dock because of an error in paperwork! The obscene cost of this in terms of fuel wasted, etc still makes me feel sick. I won't be choosing to sail with Carnival again, I think they cater well to families or couples who want a very casual relaxing break. We expected more in terms of service and food. Read Less
1 Helpful Vote
Sail Date: June 2012
We started out out cruise with a 2 night stay at the La Ramblas Citadines Hotel. We arrived at about 8 AM on Wednesday and they stored our luggage and let us check in at about 11. It was more than adequate, it was clean, friendly, and the ... Read More
We started out out cruise with a 2 night stay at the La Ramblas Citadines Hotel. We arrived at about 8 AM on Wednesday and they stored our luggage and let us check in at about 11. It was more than adequate, it was clean, friendly, and the location was superb. It was just a few moments walk to the Touristic Bus and Metro. Our room overlooked La Ramblas. One downside was internet in the rooms was Ethernet, only wireless is in the restaurant / lobby area. I wish we had allowed ourselves one more day in Barcelona as it is an amazing city with much to see and do. The on and off Bus Touristic was the best deal going 2 day pass for about $39 a person cannot be beat.It takes 2 routes, goes every where you want to go and see all landmarks and attractions! Purchase online before you go! On Friday I was on the IPAD in the lobby at about 9:30 AM and on John Heald's Facebook page he said they were going to be ready to embark at 10:30. We were already packed so we got our stuff and hailed a cab. Once at the ship it was an easy procedure and we were on the by a few minutes after 11:00 We went directly to the room to drop off our carry on bags and proceeded to the Market Place buffet to eat. The food was pretty much your Carnival buffet offering. We only eat at the buffet the day we come on the ship, however we did notice they had some interesting offerings that we never got around to trying. (Wok, Indian food, ETC) We then set out to explore the ship and found it to be a very close sister to the Dream, but much better. We liked the soft colors, and bright cheery look every where, being only the second cruise out, the ship was just gleaming! This is the Gem of the fleet right now! We ran across the Thrill Theater and purchased unlimited tickets for $14 a person. There are 5 different films, we saw 4 on the cruise and got our monies worth. The Roller coaster was worth the price of admission. A 3 minute roller coaster ride can be a thrill, 15 minutes can blow you away! Cabin: We had a Cove Balcony, which I highly recommend. It is on the 2 floor and right next to the water, they are exhilarating. It is your normal 182 Sq Ft. cabin and well being new is always nice! Again great colors. Food: The food to us was good to very good in the Blush dining room and we were well please with the quality and selections. We were glad to see they added Shrimp Cocktail back on as a daily item though the shrimp go shrimpier! Our wait staff seemed to be a team that was all about business and not about relationship. Always in a hurry to please, but without any interaction. I saw other tables getting what we were more accustom to. Fen the Matre'D is a fantastic singer and performer. We were sat at table for 2 and asked to be move and he made no attempt to move us. Fat Gimmy's BBQ: Available on Sea Days, great food, very popular, you can encounter long lines and wait at times. Not to be missed if you like BBQ. Guys Burgers; I'm so sad we only ate there one time. They are awesome, probably a heart attack on a bun, but that is what makes them taste so good. With such long port days we only had 3 opportunities to eat lunch on the ship. Cucina del Capitano: (lunch for free)Good food if you can stand the torture. The Basket ball courts are right above this venue, and not well thought out. It sounded like a herd of horses stomping around above us the whole time we ate and was nerve racking. They said that they close the courts at night where you pay a $12 up-charge. People that went tell us that is not true, and they were tortured as well. BlueIguana Cantina: We had good Taco's and great breakfast Burritos there. Entertainment: I think because if the rigorous itinerary on this cruise, they really plan for people not to attend and really cut back on the entertainment. There were only 4 different shows and they repeated through the week. There was no longer a live band for the show but an electronic production that the singers and dancer sang to. But for the most part very well done and different. There was only comedy in the Punchliner Comedy Club on 6 of the 12 nights and we missed having a daily offering there. The Hasbro Game show was very entertaining and I think there were 4 different shows on the cruise. It was a fun time. There was a Violinist one night in the ovation theater but we did not attend as it is not our thing, also one night they had a Magician who performed very little magic and told mostly corny jokes. Overall I was not real impressed with the entertainment or the scheduling of it on this cruise. Ports: Marseille beautiful from a distance, very seedy up close and personal, it was either a culture difference or they are just rude people! Livorno: Florence and Pisa were fantastic Rome: amazing but very crowded, probably always is but worth it Salerno: Sorrento, Pompeii, and Isle of Capri Just beautiful and Pompeii is a must see if you appreciate ruins. Dubrovnik: Again Beautiful Venice: Amazing, romantic place to visit Messina Sicily: We went to Taormina and again just amazing beauty Mallorca: Went to Valldemossa, Sollar, and took the Train ride. The train ride I thought disappointing as the route is mostly overgrown and you mostly see tunnels, rocks and trees Casino: We lost as usual but got in a lot of playing time for our money, and that is entertainment. At least it did not gobble you money it digested it slowly! Disembark: easiest we have ever had! It seemed too easy! Overall the things that displeased me did not keep it from being one of the best cruises that we have ever taken. Carnival continues in my view to put out the most bang for your cruising dollar. The good things on this cruise far exceed the few things I am critical of. The Cruise Director and whole entertainment staff were awesome. John Heald is second to none, and there is good reason for him to be senior cruise director. George, Ryan, Joshua, Amy, 6-3, Alex were all great. Butch and all the comedian in the Punchliner were very funny. I highly recommend this cruise! The beautiful Carnival Breeze! Read Less
Sail Date: June 2012
We recent arrived home from a trip wi carnival on the breeze 27th June to 9th july. We was really shockedat how many children, teanages that was on the ship, i think a quarter of the guests were under 18. The ship was ok, nothing ... Read More
We recent arrived home from a trip wi carnival on the breeze 27th June to 9th july. We was really shockedat how many children, teanages that was on the ship, i think a quarter of the guests were under 18. The ship was ok, nothing spectacular. The food was average. We was at the back of the ship and had asked for anytime dinning. But we did not know that the restaurant for anytime dinning was at the front of the ship so it was a long walk just to go to eat of a night unless we wished to use the Lido bar. There was no chance of getting a sun bed near the pools as people were putting towels on them at 6 am in the morning. We know this as you could see them in your room on the tv viewing cameras. We thought this was not going to happen as they say there is a 30 minute time if the beds are not used then the towels taken off. This never happened at all. And some people not only too a sunbed but also chairs and tables so at times, just forget it you could not get a seat. The adults only sun bathing area was just the same perhaps even worst. Our cabin steward came in on our first day and gave us a big story of how he had not seen his family for 7 months and how much he missed them etc etc. He made us feel guilty that he was working there. He also walked into our cabin without knocking 3 times. On two occasions we was not dressed and getting ready to go out, so we was not pleased so after this we locked our door from the inside. The bathroom glass shelves were not cleaned the whole 12 days ?. Also there was repeated stuff coming over the loud speakers trying to get you to go to the shops and buy stuff. Or to buy the trips. And funny also there was a so called family late 3 days in a row back to the ship. If this family exsisted who knows, since we have read on other sights that the same thing was suppose to have happened on their cruise. We think this was to frighten you to not do the trips on your own but to take their trips.also on the last daythey kept on about how good the staff had been and that we should tips them extra even though we had already done this on the sale and sign card, but no they wanted more. But what really pissed us off was the fact that the cabin man actually went into our sale and sign part on the tv and looked at what we had spent. This we thought was a private matter. Butthe worst is yet to come. We booked this cruise a year in advance, we paid a deposit and booked our cabing etc and carnival say if you do this then you will not get it cheaper, and if you see it cheaper they will re imburse you the difference. Well the price went down three times and we had to contact carnival to get the refund, which yes we did get, but on the last advert when the price went down it said that there was also an onboard credit of 200 dollars. We did not say anything before we went as we thought we would get it when we got on board. But no, and we had to print off the email to prove this, and they just kept saying they were looking into it. Since the cruise we have contacted carnival and have been passed from one department to another. We are still waiting from a response from the american part of carnival offices. But we are not holding our breath on getting this. We do not want it added to our next cruise which is what we was expecting them to say as the discount was on the cruise we took. We very much doubt we will go on another cruise with carnival. Read Less
Sail Date: June 2012
I have just finished what I through was going to be an enjoyable cruise, however things did not turn out that way. It all began with some incredibly terrible service that I had received from someone in the customer contact center at ... Read More
I have just finished what I through was going to be an enjoyable cruise, however things did not turn out that way. It all began with some incredibly terrible service that I had received from someone in the customer contact center at Carnival from a woman named Belinda. Belinda wrote an email that in my opinion was rude and uncalled for and because of her my vacation began on a low note. If I had written that email at my work I would have been fired. I had high hopes for this cruise, as the Breeze is a new ship and I expected carnival to do something special for the sailing, they didn't. This is my second cruise with carnival and after my first experience I really shouldn't have given them a second try, but I hoped that my experience on the valor was due to the ship on not the company and I really did like the itinerary, but boy was I wrong. First off the embarkation process was a nightmare, none of the computers worked; we were herded like cattle around from one line to another. This was all shocking to me because we were in a Costa terminal, which is owned by Carnival, so I expected a smooth embarkation, you really could see the frustration in everyone's eyes, again not a good start. For a new ship, there are some design flaws that, to me bring down the value of the ship and the cruise. The ship was large and I would agree that I did not feel claustrophobic at any time on the ship, expect when I wanted to go swimming. There are only 2 pools on this ship for 4000 guests which were totally over run with kids, I cannot believe that there was no adults only swimming pool. I spoke to guests that were on the 6th floor balcony and they had many complaints. I spoke to a couple that had their room above the liquid dance club, this couple did not sleep the entire 12 days of the cruise, they did complain however the ship was full and could not be moved, their vacation was ruined. Also spoke to a number of people we had balcony room on the starboard side of the ship who complained because their room was above Fat Jeff's C-BBQ and smoking area. They could barely use their balconies because of the amount of smoke that was blowing in their faces. These areas should be at the back of the ship that way no one is inconvenienced. I would also say that even though the ship is brand new, in some spots it looks like it was just retrofitted to look new. One of the ladies I spoke to thought that it was an old ship, I do not agree with her, but still this ship should have no rust anywhere, at least not on its first sailing. The food I would say is adequate at best, except for the cutina del Capitano, a specialty restaurant that cost $12. The food there was excellent and there was a lot, so that I would recommend. I would say that there really was no variety in the Lido Marketplace, There was only 3 or 4 main course options, and at times nothing interested me. The majority of the time I ate at the sapphire restaurant, our waitress, Stanislava and her team was excellent. She always recommends food options, and each time she nailed it. One several occasions you would hear, man I should have listened to Stanislava. So I would recommend if you are taking this ship to sit in her section. If you are looking for food between 9:30 -- 12 then be prepared to wait in line. The only thing open between that time is the pizza place and it takes 15 min to make a pizza the size of a personal pizza. I once waited 20 min to get half of a personal pizza. I have never been so angry, what is carnival thinking about when they decided pizza is the best food option to have open all the time. It takes such a long time to make a pizza that it becomes so frustrating. On other ships they had a sandwich shop opened which makes more sense as it takes a minute to make a sandwich. So my advise is to horde some food from the buffet or just don't be hungry The Entertainment or lack of entertainment on the ship is where everything fell apart; the shows were just awful especially Divas. The singing and dancing were terrible, it had no flow; I would have walked out if I wasn't sitting in the middle of the row, so I learned my lesson and always sat at the end of a row or stood by the door. It did come in handy as I left 5 of the 7 shows I watched, only the marriage and the talent show was worth watching both of which were run by John the cruise Director. Speaking of the cruise director he was a hit or miss and be prepared because he loves to use the onboard speaker system. He teamed up very well with the assistant cruise director Calvyn however most of the time they acted like an old married couple, which became nauseating. John was also belittling Calvyn and constantly made jokes regarding him being gay. I am not gay and I was offended by this because it made him seem like he was less of a person, it was disgusting. At the beginning of the cruise I asked my friend what she thought the easiest job on the ship was. It was very apparent that it was being part of the entertainment staff. They were no where to be seen for most of the cruise and looked like only 1 or 2 where ever working and only in hour increments. There were no pool side contests, no ice carving, no games, nothing. Karaoke only happened on certain nights and no superstar live( karaoke accompanied by a band) because of technical difficulties, which was the theme of the cruise. Now I ask you how do instruments have technical difficulties, especially since you can see the band playing else where. The one thing that I did like was watching a movie outside on the pool deck, however the movies are from the 90's and they would stop about 2/3 through the movie. If I hadn't seen the move before I would have been up in arms. They classified Carnival Cruises as the Funships, but I feel that they are geared for people who are ready for bed at 10:00 or those who like to read. There is nothing to do on the ship after 10:00 unless you are going to spend money. I found myself bored all the time, thank god I brought my computer with a number of movies or else I would have gone crazy. The TV channels always cut out and they only showed sporting events in the bars. The only channels that worked constantly were carnival advertisement channels. We called to ask why they weren't in the room and they gave a lame excuse that the licensing was no expensive for them instead of telling us that there is more of a chance of people buying drinks at the bar instead of in the staterooms. They also showed movies on the lido deck, however they never showed the whole movie. One of the movies ended at least 15min early went to a commercial, then a new movie startyed showed for 20min and then shut down. If I hadn't watched these movies before I would have been outraged. The worst thing about the movies is that they were all old, no recent movies. There is a big push to spend money on drinks on board and believe me those costs add up. I watch more of Devin Young selling watches then anything else. Based on all of this my recomondation is to avoid Carnival at all costs unles syou do not want to have any fun. As I said I found the cruise to be very boring. My favourite days are usually the sea days as it gives you a chance to recharge your batteries and be entertained in the sun, on this ship and all of carnival's ship I find that there isn't much of entertainment. I have a list of complaints a mile long, too much to write in this review, the weird thing is that I tried as hard as I could to give slack since it was a new ship, but new ships comeout all the time and there should be no way a cruise should be this bad. I have been on RCI's Navigator of the Seas and they got me hooked on cruising, from now on I will stick with them, at least then I will know I will have a good time. Read Less
1 Helpful Vote
Sail Date: June 2012
We have sailed with Carnival before and have been happy enough, but this is the first Carnival ship I would actually go out of my way to book again! There is no excuse to be bored on this ship, no matter what your age. We spent a great ... Read More
We have sailed with Carnival before and have been happy enough, but this is the first Carnival ship I would actually go out of my way to book again! There is no excuse to be bored on this ship, no matter what your age. We spent a great deal of time in the Lido Pool. The interior decor in the Breeze is noticeably different from other Carnival ships, and in a good way. Tasteful colors and patterns make it different from the clown-inspired designs of Carnival ships past. I used the early saver program to upgrade my interior cabin to a cove balcony, and I am spoiled now! The cove balcony is a lower balcony on level 2, very close to the water, and shaded by the lifeboats above, so you aren't blasted by the sun like on a regular balcony. We mostly ate in the buffet, as dining rooms on cruise ships are notoriously slow, and we don't like to dress up just for a meal. We do like the more casual dress code Carnival has now, and spent a couple of nights in the Blush. I should also mention the ports of call on this particular itinerary were Barcelona, Marseille, Livorno, Civitavecchia (went to Rome, of course, great times), Dubrovnik, Venice, and Messina. ALL WERE FANTASTIC! The only problem we had was chair hogs. People obviously left their things oon the Serenity chairs all night long =( Carnival has got to step up in this area. Other than that it was a perfect cruise on a perfect ship! Thanks, John Heald! Read Less
Sail Date: June 2012
My 15-year-old daughter and I (first time cruisers) took the Carnival Breeze Mediterranean cruise. I was anticipating some rough spots because this is a brand new ship, but really I could not believe how well run everything was. (The only ... Read More
My 15-year-old daughter and I (first time cruisers) took the Carnival Breeze Mediterranean cruise. I was anticipating some rough spots because this is a brand new ship, but really I could not believe how well run everything was. (The only hitches in our trip had to do with airline travel, some of the staff at the Tryp Apolo hotel in Barcelona, and the Carnival-sponsored transfer from hotel to ship.) All of the crew were very friendly and efficient. The boarding and disembarking went incredibly smoothly. The food was always very good and it took tons of will-power to eat in moderation! All inquiries and issues were immediately dealt with, and the guest Services and the Shore Excursions staff were great. There were supposedly 4,404 people on this ship and it almost never felt crowded! The only thing that could have been improved upon were the laundry facilities. 9 washing machines and 9 dryers for 4,404 people - really? Otherwise, I would give this ship and cruise line high marks. A learning experience for me - we took mostly Carnival shore excursions and really I would not recommend them for the most part - I did it because I was traveling alone with my daughter and I am not a brave or experienced traveler, and the thought of missing the ship was more than I could deal with. Our best days were when we took "On your own" tours where Carnival got us to the city (such as Rome) and back to the ship, and we were on our own while there.   Read Less
1 Helpful Vote
Sail Date: October 2010
Let me start with saying that I never write any reviews and I am not picky. In case if something really goes wrong I call customer service and usually all the problems are getting resolved. Any decent company that sucsessfuly functions in ... Read More
Let me start with saying that I never write any reviews and I am not picky. In case if something really goes wrong I call customer service and usually all the problems are getting resolved. Any decent company that sucsessfuly functions in this country will do everything not to loose a customer. By the end of the Western Caribbean cruise people were promised, I am sure carnival lost a lot of current and potential clients. I understand that some things go out of control because of the weather and other natural causes. But the good smart management and putting customers’ satisfaction above financial gain would bring any business more success. Apparently Carnival is too cheap to pay to qualified specialists or just prefers to be dishonest and unfair to it’s guests on board. English is my second language, so please keep it in mind when you read this. I only did this review to warn people about how their vacation can be spoiled by Carnival. My cruise almost started on the wrong ship. I was travelling with my mom and one other person. We got our keys at the airport after spending 1 hour in the line. Then we took a cab to the port. Interesting fact - the taxi from airport to port is $25. the Carnival shuttle is $16 per person and after waiting in line to check in, you would have to sit and wait even longer for a shuttle. No comments here, I simply don’t get it. So we took a cab, because it made more sense to us. We arrived to the port early. There were two cruise ships Breeze and Conquest. We just wanted to get rid of our carry on bags and walk to the bayside mall in Miami. Workers at the port were not helpful at all. I felt like a ship in the herd. We ended up going through all the checking points but the last one, to find out that we have to go outside to get rid of our baggage. So we walked outside where we started. We found the crew that was grabbing and throwing bags in a cart. one of the men offered to take our bags and demanded(!) a tip. I gave him a few bucks, but was kind of irritated by the way he acted so i watched for a minute. Nobody else tipped. At that time I was in a great mood and didn’t care about that little incident at all. I was exited and happy about the coming cruise and the islands. When we came back to the port hours later, we had to go through all the checking points again. At the last checking point right before you step on the board of the vessel, they checked our keys, the keys were not working. The guy started to issue new key cards to us, when I asked if we were on the right ship. He started to laugh at me and then looked at the keys and yelled how did you get here this is not Breeze, this is Conquest!" (wow! really?!) I didn’t even care about him cursing at that point, he started to run away and was calling us to run after him.We came to some office, where they told us, that our bags could go on the wrong ship. We were asked many times how our bags looked like, in spite of the fact that they had tags with our info and stateroom number attached. It was so confusing and unprofessional, I don’t even want to get into all the details.They also asked us about how the building and the hall looked like when we arrived the first time and dropped our bags. My mother’s blood pressure was so high, she had to take medication. We were checked 2 times and nobody paid any attention if we were going to the right ship. Also when they scanned my purse second time after we came back they asked me if i had a knife there. I said, I didn’t, and they let me go. wow! that is a security! Anyway, after all the craziness, we finally got to the right ship, and found our bags safely delivered to the right place, as I thought, they would. I tried to explain it to people in the office to avoid the panic. Instead of calming us down they scared us that our bags could get lost. they could just call someone on the wrong ship first, but instead they were sending them emails. that was just stupid! I was still happy when it was all over and was very excited to be there. The cruise ship was beautiful, new and clean - that was a big plus. The food was ok, barely any seafood in the buffet. People had to wait in line for very long time to get something different to eat. The same breakfast every day. The restaurant offered great menu, but it was taking forever to get your food. Our headwaiter was so slow. The only helpful person was his assistant/food runner. It seemed like he did all the work. The next day after embarkation we arrived at Key West. And it was nice, although it didn’t really have the best beaches, but the weather was great and we were just walking around the island, sightseeing. We left laying under the sun and swimming with beautiful fishes to other places we supposed to visit. The day after the KW supposed to be ‘’fun day at sea”, I thought it was our luck, because it was raining and we planned nothing but exploring the vessel. Around 12:30 we found out that someone on the ship got sick and we all need to rush him to Cozumel. at that point I was getting a bit upset, because when we arrived at Cozumel 2 hours after the announcement, we saw how cloudy it was, and it was raining most of the times. It was irritating because we shouldn’t even be there yet. And we wouldn’t if they could arrange a helicopter pick up for a sick person. so Cozumel was ruined for all of us. We got there late around 2:30pm and it was raining, all the fun places were closed, except for the mall. Even then I wasn’t loosing my hope. We supposed to be at Cayman Island in a day, and the weather is always good on cayman islands, at least that is what i heard from people on board. According to new itinerary we supposed to have another “fun day at sea” the day after we left Cozumel, but someone else got sick, so captain decided to rush us to the Grand Cayman. we got three at 1 am at night. The next day I woke up and saw the beautiful sunshine, the weather was perfect. No rain, finally! I was ready to spend all day at the beach. However at @10am they told us that it was too windy for boats to get to the ship in order to take us to the island, so we have to cancel it and go back to Miami. I was so upset, I almost cried. I decided to go to the lobby and demand some reasonable explanation. because I honestly didn’t notice any strong wind. if boats can not handle a little wind, the captain should always have plan B or back up island, or something. The lobby was filled with furious people. The guest services crew was useless. people were screaming “Refund! Refund!” Some guests were asking at least a free drink, others would be ok with a free wifi or on board credits. However nobody got anything! Nothing at all. People’s vacation was ruined and the company didn't do anything to make people happy. There were over 4000 people on board from all over the world. A lot of the guests didn’t speak good English. One poor woman in the lobby was trying to talk to some customer service representative in spanish. All she got as an answer was ‘’I don’t speak spanish, sorry”. My spanish is not good at all, but i could understand that she was just trying to find out what was going on. I demanded from that crew member to find someone who could announce everything in spanish. And - Surprise!- a minute later, they found someone who could speak spanish. People kept demanding refund, and the crew started to refund gratuity as partial refund without explaining that they were taking that money from poor room cleaners, bussers and servers. That means not just that they don’t care about their clients, but also that they couldn’t care less about people that worked for them. Or maybe the gratuity they collect doesn’t even go to the person that makes your bed and cleans your toilet for a week?… shameful company, full of empty promises. This is what we were promised, this is why I picked this cruise: 1 Miami 2 Key West 8am-4pm 3 Fun day at Sea 4 Cayman Island 8am-4pm 5 Cozumel 10am-6pm 6 Fun day at Sea 7 Miami This is what we got: 1 Miami 2 Key West 8am-4pm 3 Cozumel 2:30 pm-11pm was raining , we arrived to late to do anything fun. 4 not so Fun day at Sea, cloudy, rainy 5 Day at sea, arguing with customer service; cloudy sky after we left Grand Cayman waters, raining most of the times. 6 Day at Sea, no extra fun, cloudy, rainy. 7 Miami I personally think we all got only about 30% of what we paid for. I am a business owner myself and if for some reason i can not perform what i was paid for, I don’t charge. Because customer doesn’t care why i couldn’t do it. Than is what I call an honest business! I called their 1-800 number and tried to explain the whole situation, saying that I could pay 3 times less for going to Key West, after all it was the only place we visited and enjoyed as we supposed to. The lady was silent most of the time and then she told me she put a note about my complain, but they not gonna do anything in order to fix it. Don’t let Carnival ruin your vacation! Stay away from their cruise lines!   Read Less
Carnival Breeze Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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