59 Carnival Breeze Cruise Reviews

We were scheduled to visit 4 ports, La Romana, Grand Turk, Curacao and Aruba. Curacao and Aruba are really the two good one's and Carnival messed up reserving the port for Curacao. So instead of being able to spend a day at Curacao, ... Read More
We were scheduled to visit 4 ports, La Romana, Grand Turk, Curacao and Aruba. Curacao and Aruba are really the two good one's and Carnival messed up reserving the port for Curacao. So instead of being able to spend a day at Curacao, the ship reached post night fall. With schedules being finalized year or more in advance, shows the sheer incompetence of the organization. Overall, the ship was fine, food is really mass market with long lines at lunch, often wait over 45 minutes on some counters, especially at the Mongolian Wok. Evening dining menu doesnt change much, after 4 days you are done with the food. Enertainment is sub par at best, we had one good show over the 8 days For the money, Royal has much better ships and much better food Read Less
Sail Date December 2015
My three young daughters and I planned their mother-daughter holiday cruise. We also crises summer 2015 it was a great experience the water park was the main focus of attraction for them. There was non stop evenings music & a festive ... Read More
My three young daughters and I planned their mother-daughter holiday cruise. We also crises summer 2015 it was a great experience the water park was the main focus of attraction for them. There was non stop evenings music & a festive upbeat atmosphere. That's why we decided to go back again. We just admit it was a very disappointing experience this time. The water park was partly shut down the water bucket & shower spray were turned off. No even on dinghy was a party on the deck, no festive atmosphere at all. Christmas Day was so boring, again minimal choices fur entertaining throught out the ship. We were suppose to dock at 2:00 PM in Curaçao but due to a 'logistics' error Othef ship docked there as well caused us to dock at 7:00 PM I read, they gave each passenger a $50.00 dollars onboard credit for the inconvenience. My girls were disappointed as Santa didn't give any gifts on Christmas Day! The kids club was always over crowded with lots of kids that my you get daughter found it unamused. The food was rationated, simple and not impressed wit their preservation at the main restaurants, service was less than average, the excuse was 'too busy'. Cre members were unattentive except customer service staff. Spa manager was unexperience & didn't take it seriously when I reported a public hazard violation about a neglected urine spill at the common area(rain spa shower- this I have reported the day before but nothing was done to address it-that inundated the stone seats relaxation chamber with unpleasant urine smell that constantly circulated through the vents system, she made fun of my complaint & found it hard to believe someone will actually urinate in a public shower. Breakfast was simply with same daily selections, fruits offerings & healthy choices were scant. Read Less
Sail Date December 2015
I have been on many cruises, and this has to be the worst experience I've ever encountered! The ship's cleanliness and the staff's excitement were definitely lacking luster. Part of the cleanliness issue was not so much the ... Read More
I have been on many cruises, and this has to be the worst experience I've ever encountered! The ship's cleanliness and the staff's excitement were definitely lacking luster. Part of the cleanliness issue was not so much the staff's problem, but rather the obscene amount of unruly teens running around without supervision. The other cleanliness issue that directly is controlled by the staff is as follows: -tables on Lido all stayed dirty with staff walking by seeming oblivious to the mess -random bowls/plates left outside people's rooms for hours -many lights out in main theater -bedrooms not cleaned thoroughly The wait staff walking around sometimes were friendly and sometimes seemed like we were a bother to even deal with. Again, I will state that the fact that there were SO MANY teens unaccompanied by adults running around, making messes, splashing around in the hot tubs all day and night, defacing property, hitting every button in the elevator, 5 year olds ordering sodas at the bar,etc. that this made the trip even more enjoyable. BINGO was a joke because "money,money,money Martin" was horrible at what he does. He has no ability to draw in his crowd but rather make you irritated. Also, the shows left a lot to be desired. The dance moves were not that difficult, many of the singers were flat or WAY off key, and the song selection wasn't the best. But the special effects were great. The only redeeming qualities I would say were as follows: -First and foremost, Matt the cruise director was beyond amazing! Carnival, you better give the man a huge raise and do everything you can to keep him because he is by far the best cruise director I have encountered on any cruise line! -Second, I Made and Eli were amazing servers every night and really looked out for us. I cannot thank them enough for their hard work. -Third, Nat from Whales was wonderful! She really had a bright and bubbly personality that was welcoming. Thank you Nat -Fourth, The Guy's burgers were awesome! that really was a brilliant feature for this ship. Good move there Carnival. -And last, the strings were amazing! Every night we eagerly awaited the performance they put on for us. They sounded wonderful. Overall, Carnival lost a lot of respect from me and the other 6 passengers traveling with me. Even though we cruise every year, it might be a long time before we even think to use carnival as our vacation destination. They will really have to prove to me that there is something better than the low quality they gave us for the last week before I change my mind. -Brandon Read Less
Sail Date November 2015
I have cruised on 3 other Carnival Cruises back in the late 80's and at the time it was an affordable way to travel for a newlywed couple. Service and food were "ok" but as we grew older we upgraded to other cruise lines ... Read More
I have cruised on 3 other Carnival Cruises back in the late 80's and at the time it was an affordable way to travel for a newlywed couple. Service and food were "ok" but as we grew older we upgraded to other cruise lines noting that Carnival was really a party cruise line. I had the opportunity to sail on the Breeze with my family and found that the standards had gone from low to lower. First embarkation and debarkation were complete Chaos. Although they had assigned us times nothing leads me to believe that all 4000 passengers weren't trying to get on/off the ship at the same time. The line was so long that I had to request a wheelchair. Although that moved me to a different line, they would only let one of my family members come with me. The others were on their own. Debarkation was just as bad. We had scheduled a shuttle to pick us up at 10 am for a 1:00 flight in Ft. Lauderdale. We were schedule to disembark at 9:15. We did not get off the ship until 10:30 thus missing our ride. The service and food onboard were horrible. Non of the crew were able to communicate efficiently. Even guest services were useless. Since they were unable to provide the brochure that I was requesting for Grand Cayman, they offered a map. I didn't look at the map until I got to the island. It was a map of the Wrong Island!!! Carnival has removed all the formalities of dining. Wait staff never got the order correct. On casual nights there were no table linens, or proper silverware placement. Formal nights had linens however no proper silverware setups or even a butter knife. I even decided to go to the steakhouse which was an additional $35 upcharge and the food was comparable to an Outback Steakhouse as opposed to a Ruths' Chris or other upscale steakhouse. The waitstaff could not understand how I wanted my steak cooked and had to send the expediter to try and interpret "Rare", and the bernaise had very little if any tarragon. An amuse bouche was served and we each got something different, to this day we don't know what they were. The escargot appetizer was unflavorful with stuffing and no garlic butter or wine sauce. It was not unlimited orders like "the old days." The casual restaurants were just as bad. Long lines and we had to go to various buffets in order to make a complete meal. For instance if we went to the Mongolian Wok, and wanted a salad we would have to go find a salad bar. Dessert was somewhere else. Certain restaurants were only open on certain days. It was so confusing. We tried the Italian specialty pasta bar only free on sea days. It was absolutely terrible. I'm am glad we did not choose that as our "specialty" restaurant in the evening. There were no special orders. Guy's Burger Joint would only give an overcooked hockey puck. The only thing that was good the whole week was the pizza and room service. Signing up for the bottomless bubbles program was a waste of $. as well as the social media plan at $5 per day. When I had connection problems there was no one on staff that had the capabilities of helping. I even got charged for a beach towel that I am still arguing with them about. The only positive thing that I can say about this ship is that it was very clean and well maintained. Other than that, never never again Carnival. Read Less
Sail Date October 2015
For a company that depends on pinpoint accuracy in navigating the sea, it sure seems to have lost it's way in where they are heading. If you're used to even a glimmer of perks as Gold member or just a loyal customer get ready ... Read More
For a company that depends on pinpoint accuracy in navigating the sea, it sure seems to have lost it's way in where they are heading. If you're used to even a glimmer of perks as Gold member or just a loyal customer get ready for a course correction. My 3rd time on the Breeze was a eben flow of disappointment. There are so many areas both big and small that Carnival failed to impress that I'm not sure where to start. I'll start with the little things because those are the things that just get under your skin enough to make things stink but not enough by themselves to motivate a full blown complaint. So they may seem trivial but all together they just leave a bad taste in your mouth. Not that I wanted to get drunk in the casino (never a good idea) but I did have a card for "FREE" drinks while playing games or slots. $800 and an hour later, still no waiter to get me a drink, which could be a good thing because I finally left the casino to get a one on the Lido deck. I tried 3 other times to get drinks while on the cruise and was able to finally get 1 (ONE), UNO, drink for "FREE" Day 1, Miami, 1pm, Deck 10 Aft. You've finally arrived on the ship and you and your kids have bathing suits and ready to enjoy a little Pizza, a cool drink and the rear pool. FORGET IT!! SMELL, ohhh that SMELL, Pool/Jacuzzi area smelled like sewage the entire trip, and it made the Pizza Pirate and Tandor's an unattractive option. Pool was closed and they were sanding and refinishing the wooden seats around the pool. Saw dust, yellow caution ribbon the smell of stain mixed with sewage; yep you get the picture. What's up with the Carnival's ability to keep the Jacuzzi's open. It was like a cruel game of Russian Jacuzzi roulette trying to figure out which one be open and which would be down for maintenance, again. Lido Market Place Buffet makes any Golden Corral look like a 5 Star restaurant. Anyone remember the surf n turf or midnight buffet's?? Well at least you have the memories. This buffet barely makes a mark as a viable food option and is a repetitive unimaginable collection of tasteless food products. Breakfast? And if you imagine some biscuits and gravy with that watered down tasteless yellow stuff they call eggs then stay in bed, you'll be disappointed. I've never seen any poorer choice for breakfast options than on the Breeze. A single testimony to the overall shape, direction and state of this ship. SAD. Sapphire or Blush dining? well the wait staff are probably the high point of the experience. I had the Flat Iron Steak; bland no taste. The Filet Mignon tastes more like a pot roast and the Prime Rib was overdone and flat. So that covered 3 nights. The Lobster tail was decent and we loved the creme brulee! Staff: I thought we were on the Zombie ship, I'm not sure how you keep moral fresh and new on the Breeze and I don't want to know. I'm on vacation. However, I wish the senior leadership would figure it out. From the staff in the casino to the Lido Marketplace they seemed depressed, out of phase somehow. Housekeeping: we did get towel animals 2 of the 6 nights, but at 9pm my kids are ready for bed and they hadn't even gotten to our room on several nights; was nice enough but I don't think she ever knew our name and I think I saw her twice. No ice bucket in the room, no perks like shampoo's razors etc in the shell dish like all my other cruises (I heard they phased this out) and the balcony was not cleaned. We hand wiped it down a bit. Room Service used to be free, now I'm seeing more and more options under the "for additional charge" and less on the "free" side.. Perks: well I'd say if you like a PIN for all your loyalty then your in luck, if you want to use your "free" drink coupon then you better be savvy as it can only be used under strict conditions and don't think of using it in the dining room or before the last day or before 5pm etc. Want the welcome back drink with a few snacks, forget it. Any other benefits pretty much evaporated and if there availble be prepared to fight for them and wait and wait to use the; otherwise watch the blue cards get the same benefits as your gold. Camp Carnival/Camp Ocean this has devolved into a poorly run corral of kids with angry attendants that seem better suited to be jail keepers than camp carnival leaders.. My kids have grown up in Camp Carnival and this by far was the worst. Want one of may examples? OK, here goes. We stopped by to find out what games were on the PS4's and we got an angry "We have a Pay Build a Bear Session right now" and " come back during PS4 Time" and "They will find out when we begin" uggggg!! WaterWorks, well it needed work alright, compared to our trip in January 2015, so many items had quit working it was unreal.. Even the Big Bucket worked only some of the time and we had 5 days of calm seas.. Pictures: well they sure work hard to get you to take your photo's but have no system for retrieving them. Thursday night my wife spend an hour going through boxes of thousands of photo's to no avail. As it is, I have a spot on the Ultra Cruise in December that just happens to be on the Breeze so it's one more trip on this Ship and if things don't improve it will be my last. Last on Breeze and Last on Carnival.. Read Less
Sail Date September 2015
We were really excited about this cruise because we had never done Aruba, La Romana, DR, Curaca0, and Grand Turk and Caicos. It was a family cruise with over 30 family and friends. For my husband and I, this was our third Carnival cruise ... Read More
We were really excited about this cruise because we had never done Aruba, La Romana, DR, Curaca0, and Grand Turk and Caicos. It was a family cruise with over 30 family and friends. For my husband and I, this was our third Carnival cruise and will be our last. Starting from our cabin, too small and cramped. My son had to sleep up on a bunk on top of the ceiling. He had to climb the stairs every night and the bed/mattress had a squeaky noise every time he moved. The bathroom was a little small, but doable. The bathroom glass shelves were dusty, as they were never cleaned since the boat was built. The room temperature felt muggy/humid. Our clothes felt damped when taking it out of our luggage or the closet. The ceiling had splashes of "ketchup" color. I guess someone had a ketchup fiesta and never got cleaned. The hallways were hot every day, especially at night. We're not sure if they were having air conditioning problems at the time. There was also a sewer smell in the back of the boat/hall ways. For a "Carnival fun ship" and a new ship, the colors in the hallway were not that appealing to the eye, but that's my opinion. The pools were extremely hot, not sure if they got cleaned cause you could see oil and mugginess in the water. We didn't even know there was a design at the bottom of the pool...barely visible. I did not dare to go in that pool or the jacuzzis. The buffet was very limited. One time I stood in line for ever waiting for an omelette...and when food finishes, they don't replenish it on time. I went on NCL and their buffets had a vast variety of different foods and it was always hot and full. The food here was just mediocre and cold. In the main dining room (Blush), the food at times came out cold and hard. One night I ordered the pork chop- it was hard and cold. Another night I ordered the chicken breast- it was also hard (over cooked) and cold. There were a few things in the menu that were actually good. Entertainment was awful with the exception of a live band they had at the Ocean Plaza in the evenings. They were called "The run for cover" band...they were actually pretty good. Everything else was so mediocre, including any plays at the theater. They were like High School productions. The Cruise Director....ummm didn't really leave me any good impressions. The DJ what a joke! he would put music in the mail pool deck and leave. There were no bands or any games or entertaining by the pools. NCL does a wonderful job doing great parties and pool games for everyone. Every night they had a glow party in the back of the ship, and the music was great. His mixing was pretty bad, and would play same music every night at the club. The ship itinerary would say "Mexican Fiesta" and you thought perhaps, there would be free tacos or burritos and some margaritas and great Spanish music and all of a sudden a million teenagers show up dancing, and then all of a sudden is HIP HOP music all night even at the club. Smoking at the club was very common. I don't know why they allow smoking in the club. This is crazy. Everyone should have to go outside in their balconies or in the upper decks to smoke. I left the club a few times the smell was getting to me. Picture taking and organization was horrible. You can't eat in peace without a photographer bothering you at dinner, every five steps there's one photographer. The organization is bad, you can't find those pictures easily. I ordered a Canvas and one that had to be redone in matte paper, and I went back to get it back the first time, they hadn't done anything about it. I was told to go back the following day. When I did, they couldn't find it. It took a Supervisor to come in and find it for me after I complained and didn't want to leave without my picture. Teenager clubs. What a nightmare. These kids are not supervised. They were acting like little wild animals, smacking each other. One kid punched a girl in her arm so hard, I am sure she must of gotten a bruise from this hit. We heard a kid yell "rape" and ran down the hallway... There is no supervision for these kids, in dark "teenager clubs"...umm..no wonder my son was intimidated and never wanted to go there. I saw another kid hang from the punching bag in the outdoor gym, until he broke it. There were many kids acting like little wild animals, and you barely see staff supervision in these areas. Mopping and overall cleanliness- not sure what to say, but those mops looked and smelled dirty. I think they mop the common areas over and over with same dirty mop. You could smell it ... Boat was very rocky. I think the boat's stabilizers were broken. We were moving quite a lot, and when walking down the hallways, it felt like we were sliding from side to side. Thank God I have no issues with dizziness! Having said all this, I am not impressed by your Carnival Breeze! Read Less
Sail Date July 2015
To start, let me say, my husband and I did the Destiny Sept. 20, 1998, now renamed the Sunshine. Food was not good on Destiny, entertainment so-so, but cruise director was awesome! We didn't have children, so it was fine, we had fun. ... Read More
To start, let me say, my husband and I did the Destiny Sept. 20, 1998, now renamed the Sunshine. Food was not good on Destiny, entertainment so-so, but cruise director was awesome! We didn't have children, so it was fine, we had fun. Now fast forward 17 years, we have a 13 year old, who is very familiar to cruising...we thought Carnival had become more family friendly by all their ads, and pics they show of the Breeze...Wrong!! I remember on the Destiny, they had live steel band by pool at least 4-6 hours a day...which is what one would expect on a "Caribbean" Cruise....I love dance music just like the next person, but when I picture a Caribbean Cruise, I think...Bahama Mama, Caribbean steel band, the Limbo, Congo line, a million games for your kid to be entertained with....Let me stop you right there, if this is what you picture as well....Carnival Breeze is NOT for you!! I know caribbean music, as it's what I was raised on, my Mom was from Kingston, Jamaica. I literally heard 1 legit caribbean song the last sea day. Never once did they do the limbo, 1 time, I heard "hot, hot, hot", and 1 or 2 times Congo line. That was it....the rest was dance music like in a nightclub. Or a guitarist playing music that was like "put me to sleep"....awful!! Soooo disappointed...And just for the record, that wasn't now and then...I was by the pool every single day, as I don't usually get off in the ports. Literally the 1 day they started playing half decent music was the 2nd to last day, the last sea day....unbelievable!! 8 day cruise and you gotta wait 6 days to hear half decent music by pool. And I don't blame DJ Blendz. I believe they are told what to play, or not play, as I spoke to him one night about it at the disco...and he totally agreed. But obviously, his hands were tied. This wasn't my only complaint. They do nothing, and I mean NOTHING for kids by the pool...1 time they did a hula hoop contest, the very 1st day we were in port....5-15 minutes...never again, not once. We did NCL Getaway last April, and to be honest, it was awesome, but I did think they lacked music by the pool as well which I love, because I love to dance...so I resorted to Carnival, because I remember great games, music, etc....by pool. However, I was sooo disappointed. My daughter would come up to me and say "trivia, or learning about acupuncture"...that was what was on the itinerary!! Now, Carnival may say there's a kid's club itinerary, and that's true....Just to state from the beginning, we always bring a teen friend with us to keep an eye on our daughter, or do stuff with her as she's an only child, and kids' clubs usually more like daycare. So we did the same this time, we did know that the 12-14 age group only had a counselor there here and there, so we gave her permission to be dropped off by our friend and go for a couple hours, but was not allowed to leave..not even for the restroom, (even though that age group is allowed to). So one night, our friend leaves to drop her off...we realize she left her sweatshirt...which I knew she wanted, so I decided to walk by on the way to dinner with my husband. WOW!!....when I got to part of the deck where the club was at....it was like pandemonium...kids everywhere acting like animals, one boy had another in a headlock, another was slapping girls behind their head...cursing, water was spilled all over floor, table, not an adult in sight....then there's this black, dark room, like you would see in a club...VIP room...where you know what goes on..BUT THIS IS FOR 12-14 YEAR OLDS!!!! OH MY GOODNESS!!! WHAT IS CARNIVAL THINKING???? That's rape waiting to happen!! I was soooo shocked, so I went to a Security guard down the hall told him what was going on....all he did was assure me that it's fine, they go by once an hour and make sure everything is ok!! WOW!! And he did call housekeeping to clean up the water.....to my shock, that was it! So I got on a house phone and called the front desk, told them whole story and situation...and again...to my ABSOLUTE SHOCK...they did nothing and thought nothing of it, except to say that " a counselor was due there at 8:00p.m, he must be running late".....WOW!! Sorry to keep saying that ....but I was in utter shock....I was there almost 45 minutes...no counselor...teenage boys look at my innocent daughter like she was their next target, with no clue....we told her to get her things and that she wouldn't be allowed back in there at all.....So we were hoping that like our cruise in 1998 they would have plenty of poolside activities...as stated earlier...not even close to reality. Poolside is basically for drunk guys to pick up drunk girls. We did go to the disco several times, they allow smoking...very, very tiny, people in there...were totally drunk...it was like the lowest class dance place you could choose...however, that's the only place they play half decent music maybe 2 hours a night...sad!! As an avid dancer, and one of the main reasons I went on the cruise...extremely disappointed. NO Shade whatsoever by the pool for your 411. I was sooo burnt by day 3, we went to try and get 2nd floor, cushioned, shaded seats....guess what???? ALL SMOKING, both sides...So choose: sunburn or smoke...we chose sunburn:/ Let's talk about cabins. I always book a balcony. This time I decided to book spa balcony. Spa is beautiful, I will say that much. But the cabin.....the smallest, narrowest balcony cabin I ever been in on any cruise line....Shocked to say the least again, even shower was triangle shape as it was too small to fit rectangular shape. We were room 12023 and our friends 12025. Tiny!!! I paid almost $3500 for cabin for 4 and that's because April 25th was way cheaper...in July, same cabin like $5200:/ Not worth it at all!! Steward very good, but other than that I have nothing good to say about cruise unfortunately. Cruise director, Matt, funny...but nothing like one from Destiny in '98. That guy had daily ship dancing by pool, limbo, congo, contests...every minute!! This one...trivia, more trivia, and a contest I think last sea day...hairy chest competition and Ms. Carnival...that was it. The food in Sapphire Dining room.....the worst I've ever had...I cruise alot, I literally thought Disney, although great for kids, had worst food...great presentation both of them...but Carnival's was worse:/ I love to cook and am a total foodie, my brother actually travels and critiques or builds up resorts for a living...we were raised traveling and cruising, so I can tell you I have a little experience what to expect...and how utterly disappointed I am. The entertainment was awful...and very much amateurish. They had a show from the 1960's...singing "Georgie Girl"...nothing against the '60's or the song....but a Carnival new ship....'60's....so boring...we were in 2nd row to stage...and were all soooo Bored.... we walked out:/ It seemed like we were watching a High School Show...Entertainment on NCL Getaway Top Notch, it was like Broadway Quality. I think instead of Carnival Vista, their new upcoming ship...we are going back to NCL Escape , their new upcoming ship instead...I went to the front desk day before getting off ship to adjust the tip that they automatically add to your bill, $12 per person per day....the guy was soooo rude, telling me " well you ate", I was like ...excuse me, I ate almost always by the pool, because either way the food was awful, he proceeded to try and talk me into leaving the tip by saying..."well they picked up your plate, didn't they?" SOOOO RUDE....I was in shock!! I thing after spending $3500 for the cabin, minimum $1000 for shore excursions, and over $2000 on board....I would've have gotten way more than disappointment. I truly investigate and read reviews, and dig, as I'm a past travel agent....I read nothing that told me what onboard life was like...so I wanted to be the 1st to tell you, if you are single and want to get drunk and hook up? This is the ship for you. If you are a family and want poolside entertainment, to feel like you are on a caribbean cruise instead of in a South Beach Nightclub by the pool, and want great cabins, food, and entertainment....save yourself the $6000 + I've just wasted....book NCL, the Getaway now, or the Escape coming up soon. And No, I'm not a travel agent now and I do not work for NCL, but I am a stay at home mom who saved for this trip for awhile, and now coming back to thousands I have to pay off for a trip that disappointed my whole family. With every credit card payment....it will be a reminder....NEVER EVER....take Carnival again. Warning to all families. Hope this little review will be helpful, wish I would've had this before I threw away almost $7,000.00....****Oh and one thing I forgot to mention...totally noteworthy...on NCL, when wanting to purchase the 50,000 pics they take of you...you literally hold your room card up to a tv screen, it picks up room you are in and gives you a folder #...you find this folder #, and it's all your pics in order, from beginning to end. Carnival...I went to look at my photos day before last, I asked how to find them, they said....look for them...I was like ..."what, there's 4 rooms here ...a whole deck of pics??..." Yup, that's what he meant...no joke, they said 'what day was it, what background, what were u wearing??"...Really, I do not pay attention to any of those things on vacation to say the least, they would have sold probably another $200 worth if I hadn't wasted 6 hours between 2 days looking and finally giving up...I said to the photo employee what I just told you, how they would make so much more $ if they did it like NCL, and how you are losing so much money...He said to me, "I'm not losing so much $, Carnival is..." Just another typical reflection of Carnival Employees I found on this ship....SAD!! Orlando, one of the entertainment staff, very nice guy...however, his hands are tied...they have to do whatever Carnival tells them to in regards to entertainment, Save your hard earned money families...BOOK NCL! They have outdoor eating, alot is even included. Don't get me wrong, they do need to put constant caribbean music by pool as well, and nightly dancing in SPICE H20, but at least you won't encounter all these other problems we had...not sure if he's still there, but we had a guy named Joel, I thing assistant Cruise Director....Awesome, hands on!! Read Less
Sail Date April 2015
This was our first time on a Carnival cruise, we were not impressed. Boat was overcrowded, entertainment geared toward younger crowd, no variety in the entertainment, selection of food was limited, buffet area seemed cramped, nothing to do ... Read More
This was our first time on a Carnival cruise, we were not impressed. Boat was overcrowded, entertainment geared toward younger crowd, no variety in the entertainment, selection of food was limited, buffet area seemed cramped, nothing to do after midnight, nothing for guests to do if not interested in the superbowl, waterslide was closed most of the time, ropes course was hardly open, no movie choices on tv, gym tight with no ventalation. Crew was fantastic. Read Less
Sail Date January 2015
We cruise a lot. This was ho-ho-horrible! Our Christmas Cruised ruin when the Lido Deck Balcony room we booked flooded due to a broken pipe in the Floor which for 3 days we asked the Cabin Steward to report and have fixed. It was not ... Read More
We cruise a lot. This was ho-ho-horrible! Our Christmas Cruised ruin when the Lido Deck Balcony room we booked flooded due to a broken pipe in the Floor which for 3 days we asked the Cabin Steward to report and have fixed. It was not until we had water 2 inches deep through MOST of our room did he call maintenance. We lost use of our room for 2 days while they ran blowers 24 hours to try and dry out the carpet. The hair dryer literally became a flame thrower burning my hair when it short circuited due to the flood in the floor we were unaware at that time we had. When I filed the "report" 11 months later we STILL had not received our future cruise minimal 20% off credit of a future cruise discount--and when pressed they cheated us by $88.00 and told us it would take 7-10 more business days to process in the lesser amount. In all Carnival, acted in bad faith. We had cruised with them over 5 Christmases, paid for 5 passengers for 5 years, and had shore excursions through them at every port x 5 people. You would think our businesses might have mattered considering we ALWAYS paid the premium for holiday cruises. I am done with them. Royal Caribbean will be getting ALL of my future business from now on. Save your money and do not bother with the "no-fun" ship unless you like aggravation and irritation instead of having a good time. Read Less
Sail Date December 2014
We sailed on the Carnival Breeze on Nov 8th 2014. Below I will break down and review the ship… EMBARKATION We got to the cruise terminal around 11:00pm.. We were coming off a Celebrity ship, so we had liquor from the ports that we went ... Read More
We sailed on the Carnival Breeze on Nov 8th 2014. Below I will break down and review the ship… EMBARKATION We got to the cruise terminal around 11:00pm.. We were coming off a Celebrity ship, so we had liquor from the ports that we went to on that trip. The Breeze staff confiscated the bottle of Guanaberry Rum, and made us open all of our luggage. The shook our water as to suspect there was something else in the bottles??? Carnival’s security is totally different from other cruise lines. They want to make money off you on the ship, so don’t try to bring any booze on board, they will take it away and you won’t get it back till the night before you leave. As we were sitting in the overcrowded port waiting to board, they put on bad music loud speakers. Trying to pump up the crowd into a party atmosphere. It was quite sickening after hour #1 went by. We eventually boarded the ship but not before being bombarded by people wanting to take your picture. Unlike Celebrity, they don’t really greet you or say welcome when you get on the ship. The first thing that is said is “would you like the special drink of the day”. Don’t fall for this scam, it’s not free. You will pay for this drink. Celebrity greets you with champagne for free, Carnival makes you pay for all drinks as you board. ROOM We arrived to our room on the 11th floor. A spa upgrade room only to find Hair all over the shower, on the sides, and all over the bed. It was quite apparent no one cleaned the room. We called the front desk immediately. They sent a supervisor who then told us our room was not properly sanitized.. REALLY!! So we had to leave the room while it was redone. Ever since that initial complaint the room attendant sucked up for the rest of the cruise. It was quite annoying. Interior room looked old considering it is a new ship, but you have to remember, Carnival caters to partyers, therefore they don’t care about what the room looks like. Bed was comfortable, but the duvet was never cleaned or changed throughout the whole cruise. Makes me wonder if it was changed after the last occupants used it. Gross….. The Fridge was stocked with Carnival booze…… ok so let me get this straight, you can’t bring your own liquor on, but you can buy it in your room??? We emptied the fridge out so we had room for our own items to keep cold. TV…….. Absolutely sucks. Around 10 channels are Carnival channels trying to sell you stuff, and the rest are kids channels, Cnn, Cnn International, and a movie channel. No weather channel, sucks. Celebrity had an overabundance of free movies on demand. BTW any on demand movie on Carnival costs min $10.99 ea. FOOD The lido deck buffet sucks. Selection sucks. They guard the bacon as if its gold LOL.. Yes of all things to personally have dished out it was the bacon. The Italian restaurant on top of the lido buffet was awful. Oh FYI: if you hate spinach, don’t go on this cruise. Ordered the lasagna, came filled with ground up spinach, and the meat in the lasagna was like roast beef. Disgusting. Spaghetti was just ok. The MDR was terrible. Food quality sucked. Like I said the menu is filled with spinach . Carnival must get a deal on it. Food was very bland. The Mongolian grill has limited choices for meat. Pork and Chicken. No beef…. Very boring Sushi was good as my Gf had it. There is an up charge for it though….. Red Frog Pub. They have trivia every evening. So we went ordered a $6.68 beer, and an order of wings. 45 minutes later, no wings came, so I cancelled them with the waiter as we were heading to the dining room. Oh BTW they still charged us for them. Guys Burger Joint… About the only thing on the ship that’s consistent.. Good burgers, but after the 4th one they get boring. They limit you to fries like they are gold lol. Pizza Pirate --- not bad, made fresh…. Fairly consistent. ENTERTAINMENT Wee jimmy the cruise director told the same jokes over and over. Kind of boring. Comedy Club----- Line up to get into it about half the ships length. Casino ----- I have never seen a casino so busy, but it was the slot tournament, so that explains it. Carnival failed to mention this when we booked, that it was a casino cruise… SMOKING is allowed anywhere in the casino . Carnival likes to say designated areas, but the casino is open for smoking. I found it quite amusing and disgusting at the same time when they paraded Dr. Seuse and a bunch of kids through the Casino smoke to get to the theater. Quite classy Carnival, quite classy. FUN SHOPS First two days of the cruise they offered 15% off everything in the liquor store/watches/perfume ect. They said it was the only time they ever in Carnivals existence they offered the additional 15% off. Ya right lol It is cheaper to buy on the ship thou. Before you go on the cruise, if you are in the market for a watch, look into it on land in your home town. Then when you get on the ship you will know if you’re getting taken or not….. GANGWAY Fight waiting to get off ship at a port. I observed a man push a woman intentionally in the gangway getting off the ship. I took care of that situation… That’s all I will say about that. I heard people reference this cruise to the people of Walmart. It does bring in lots of people that you would not see on Celebrity or Royal or Princess… Carnivals platform is to bring you on as cheap as possible, and then try and milk you throughout the duration of the cruise. They hired an architecture to build this ship to generate the most amount of money per sq foot. Everything is an upcharge. Carnival is in the business to sell booze, get you in the Casino, Get you playing BINGO ect…… PICTURES When you are in the washroom you will read a placard saying how to save the waves ect, and to recycle your towels ect. What about the thousands of pictures Carnival throws out because they force and pressure people into getting their picture taken. That is the biggest display of waste I have ever seen. Hey Carnival, time to get with the ages. DIGITAL PICTURES that you can view on a tv screen…. ITS SHOWTIME You will be eating in the diningroom trying to get away from the loud pounding music that you are forced to listen to, and just about the time you put your fork into your low sugar apple pie (YUK) they announce “It’s Show Time!!”. This means loud music gets played and the waiters turn into dancers, who pretend they are “Magic Mike”. WOW…… Enough with the music Carnival…. Let people enjoy their dinner…… Would I ever sail with Carnival again? NEVER. Not even if it was free. I wouldn’t waste my vacation time on any of their ships. BTW I am37 yrs old, and like to have a good time, but this ship knows how to annoy the heck out of you…. Good luck!   Read Less
Sail Date November 2014
First & definitely the last time with Carnival. Having been on 6 previous cruises with Royal Caribbean, I decided to give Carnival a try. Worst decision I made. There is NO comparison. I certainly had high expectations going in based ... Read More
First & definitely the last time with Carnival. Having been on 6 previous cruises with Royal Caribbean, I decided to give Carnival a try. Worst decision I made. There is NO comparison. I certainly had high expectations going in based on the amazing cruises I've taken in the past. But by the 3rd day on this cruise, I was ready to go home. That was a first for me. Check-in and embarkation went smoothly & was hassle free. Luggage was delivered within the first few hours of being on board. Stateroom attendant was great. The staff in all other areas rarely smiled, yet alone spoke in a friendly tone. Its as if they were just there to earn a paycheck and you were inconveniencing them when you needed something. (that's probably because Carnival automatically adds your week's worth of service gratuities to your bill automatically...so they know they're getting your tip regardless of the service they provide). 1st port was Key West. Had a great time! After this, it all went down hill... and fast. The food? Horrible to put it politely. The buffet (Lido deck 10) had minimal selection, and it was luke warm with no flavor at best. You'd be standing in line, and all of a sudden, a crew member would hold up a sign that it's closed. That's when all the "sun shades" went down over the buffet. Of course there were other places to eat if you made it there between the hours of 12-2, or paid for one of the specialty restaurants. Otherwise, you were left with the option of a greasy burger or stand in line for pizza. Not sure what was worse... the food at the buffet or the dining room. The dining room gave you dinner rolls when you first sat down, then you never saw them again the rest of your dinner! The food was never hot, and looked like it was prepared days in advance. When you leave your entire dinner plate practically untouched.. a server who is engaged in their job would question you about it. Not on this ship. The last day, the main course was Spaghetti. Seriously? There were days we just ate pizza because that was the only food that was hot (and you knew it was freshly made). The pool was way to small to accommodate 3700 guests. If you wanted a chair on the pool deck- you better set your alarm, skip breakfast, and be down there by 9:00 AM.. otherwise forget it. People put towels down to reserve it, then spend the day IN the pool! The pool would be roped off at night, but not once during 6 days did I see it be drained & refilled.. That's disgusting. Apparently, they must just pump a plethora of chemicals into it instead. (for the record: Royal Caribbean drains/refills all their pools & hot tubs every single night) Now, I have always booked a cruise based on the ports it goes to. From day 2, the entire itinerary changed the remainder of the cruise. Unfortunately, we encountered medical emergencies with a passenger as well as a crew member (separate occasions). Certainly, those circumstances are uncontrollable, and certainly have a high priority level. We ended up going to Cozumel 2 days early, and were in port from 2PM-11PM. Pre booked excursions were a nightmare to adjust. Plus, your now on an island exploring in the dark when your unfamiliar with it. That's safe! Our 3rd port was Grand Cayman. We never disembarked. Once again, the captain came on (at this point, you'd hear the bell sound prior to his announcement, and you'd think "ok, here we go again". He proceeded to announce that the sea swells were too high to have a safe tender into the port, and we would have to remain on the ship for yet another sea day! I met a fellow passenger that stated this was her 3rd trip to Grand Cayman, and its also the 3rd time she's never been on it! Im sorry, but if that port is that hit or miss-than perhaps it should be removed as an option! No one wants to take a 6 day cruise to end up spending 4 of those days at sea (did I mention it rained EVERY day?) Instead of changing our route, we remained cruising in a tropical depression storm from day 2 thru day 6). Good times! With a ship of that size...and a passenger capacity of almost 3700 guests... You would think a cruise line of that size would try to better the situation for its guests due to the unfortunate circumstances that arose. Perhaps adding another port since we had 2 unplanned days at sea? Perhaps a few free drinks for your guests due to the inconvenience & hassle changing excursions around? Perhaps a complimentary dinner at one of the specialty restaurants? A bottle of wine to your stateroom? ANYTHING? Nope, not on Carnival! Thank you for the $19.72 credit on my account for missing the port of Grand Cayman and standing in your Guest Relation line for an hour! As if that negates the horrid experience thus far. The only positives I experienced on this ship was the entertainment. The shows were great- especially the comedian. Cant forget to mention Orlando who hosted the pool deck contests. He was hilarious! Every other part of this trip was a total disaster. I truly feel bad for the guests that never taken a cruise before, and this was their first experience. I guarantee you-- it will be their last! Final thought- While Carnival may be priced cheaper, they've proven to me that you get what you pay for. Read Less
Sail Date October 2014
I booked this cruise on the Carnival Breeze because I wanted to have a great family vacation. The itinerary looked great, and we were all looking forward to it. We were a group of 25 people, all with balcony cabins, and great expectations. ... Read More
I booked this cruise on the Carnival Breeze because I wanted to have a great family vacation. The itinerary looked great, and we were all looking forward to it. We were a group of 25 people, all with balcony cabins, and great expectations. I have cruised before on Royal Caribbean and was looking for the same type of service and accommodations. I had cruised before on Carnival a while ago, and was hoping to have the same experience. Unfortunately, I did not. The check-in process went smoothly. Our problems began with the meals. The ship's buffet area is extremely limited. The lines are long, and the service personnel are not up to par. The buffet is messy and the staff is not cooperative. For example, the line at breakfast for an omelet takes forever. By the time, you get your order the rest of your food is cold. Also, it is very difficult to find a table to eat. If your breakfast is at the restaurant, it takes forever as well. We attempted to eat at the restaurant and were sitting there for over an hour and a half for breakfast. Again, the staff seems very unhappy and it shows in their service. They walk around like the walking dead. There is a pizza spot on the pool area that also takes a long time. For a ship with so many passengers it takes forever to eat. At one point I asked the man making the pizzas if he could put the mushrooms on top of the pepperoni and he told me to "stick to the menu". I was insulted. They take out one or two 4 slice pizzas at a time, and that is simply not enough for a ship that caries so many passengers. The burgers at the burger place on the pool deck are greasier than greasy. I don't know if the burger guy knows that his name is being associated with the burger and burger bread with a ton of oil. As far as the pools go, the pool is too small for so many guests. On the second day of my cruise my friends and I were sitting on the front pool upper area, it was a windy day and for some reason they allowed the umbrellas to be open. All of a sudden, the umbrella at our section disloged itself from the stand and went flying down and hit a lady. The lady was thrown to the floor, almost unconscious. What struck me so terrible was not the umbrella hitting her, it was the fact that it took over 15 minutes for someone to come and help her. She was literally thrown on the floor with this huge umbrella on top of her and the crew members would just come and look, and no medic or first aid was administered. We were yelling and it took forever. I couldn't believe it! My friend was sitting next to the umbrella when it went flying and was scratched on her thigh with the tip, the answer from the medic was go to guest services and ask for Neosporin. Therefore, if injured on this ship, forget it.... As far as the cabins, the beds are hard as a rock. My room steward was great. Unfortunately, the beds and pillows were hard as rocks. Every morning I would wake up and tell my husband that I felt like I had been run over by a truck. Mind you, my cabin was a balcony cabin. As far as the casino is concerned. Let me start by saying that the staff does not know what it is doing. Let me explain, my friend came in to sit down and play at the slots, all of a sudden a drunk man comes to her and starts yelling at her that she had taken his seat, and taken his play card which had $200. My friend told him no, sir, I don't have your card. At this point the man took her card out of the slot and crumpled it up. My friend tried to take her card away from him, pulling on his hand and yelling. Nobody came! The people around them came to her rescue and told him to stop, all of a sudden a lady looked in another machine and told him, sir is this your card? He had left his card in another machine. The point is that man could of hit her and assaulted her. The staff finally came, however, they did nothing! they did not escort him out of the casino, or even escort him to another area. They left this man there, that had verbally, and even physically assaulted my friend. They allowed him to sit two seats away from her. This is ridiculous and very dangerous. The excursions.... We decided as a group all 25 of us to take the Saona excursion at La Romana, the excursion takes you to the island of Saona on a boat. Mind you it costs $101 per person. It was the WORST excursion I have taken in my whole entire life. Lets start by the fact that you are cramed into this little fiberglass boat, with no seat belts or cushions or handrails. As a matter of fact, on this same trip one of the people in my party was injured. On the way to the island a wave hit and knocked him to the floor. Because there was nothing to hold on to, he fell to the floor and hurt his back. So much, that we had to stop at a beach, and he had to be taken back to the ship with his family. We continued on, which honestly we would of gotten off with him. The firs stop was not bad, it was on a sandbar that was very nice. As we left there and got to he island the adventure truly began. The excursion left at 11 am. Therefore, we were told we would be able to buy food at the island. When we arrived at the island, the lady that escorted us "mammalina" took us through a beach full of bees to a stop where we were told "the food had depleted". There was nowhere to sit, and nothing to eat, except for some guy selling coconuts 2 for $5.00, and another guy selling lobsters. Oh, the bar was open with coke. My kids were having issues with all of the bees buzzing around. My husband decided to go to the other side and see about getting some food. We were able to purchase food on the other side and also the beach area there was cleaner and not full of rocks, bees and sea weed. When we told Mamalina that we were going to move to the other side, she said that their food was bad, and people had gotten sick. We'll i asked "what do you have for us to purchase for food?" Nothing , just lobster, well I told her my husband was allergic and even if he wanted to he couldn't eat that. We came to realize that what she wanted was a cut of the amount of money we spent, and in spending it on the other side where there was a bar b q, she wouldn't get any money, which is why she wasn't promoting it. Well none the less, we ate at the other place, which was great, and even Mamalina ate tostones! However, we did not go there to eat, we went to enjoy the island, but it was so dirty, and infested by bees that we could't even do that. It was a waste of the day, and very disappointing. Going back to my injured friend, when making the report on the cruise ship about the accident on the boat, he was asked was he wearing his seatbelt!!! My friend answered "you sell this excursion on the ship, don't you realize that you are putting your passengers in danger, you don't even know the conditions of the boat that is taking them, there are no SEATBELTS! On another note....The club at the ship was supervised by these security guards from I don't know where. Let me explain, my friend was turning 50 on the ship and we planned a little get together for her at the club. Because we are allowed to take two bottles of champagne or wine on the ship, i took a bottle of champagne to the club to open it there as a celebration. I asked earlier in the day to make sure it was okay. The security said it was. When we came to bring the bottle, another security guard stopped us and told us we couldn't. I made him call his supervisor and ask, of course it was okay. Then we brought a cake we had purchased on the ship to decorate her cabin. The came came with the decorations, so we brought it to the club to sing happy birthday and cut the cake. The waitress gave us the spoons to eat the cake, candles to light up, and matches to light them up. Mind you, we did not bring any of these items, the waitress gave them to us. As we were about to light up the candles, the security came running to tell us we could not light up the candles, nor could we eat the cake. Ridiculous! If these things we not allowed, why did the waitress give us the candles, spoons, and matches?? We'll we called the manager, and had this all out discussion as to why we couldn't light up the candles for a minute, when it was okay to light up cigarettes and smoke inside the club. The point is we were very upset. As far as the food...We had my time dining. The food at the restaurant was terrible. The amount of food being thrown away is incredible. This because the food is so untasty that people order everything on the menu to try and find something that they will like. Overall, I would not recommend this cruise to anyone. The service is terrible, the food is also not up to par. The excursions and onboard activities are also not organized. When going to choose the Carnival Breeze, thing again it is not what it seems. I am very disappointed with Carnival and will not recommend this cruise line to anyone. It is a shame, but unfortunately, all of these decisions stem from the administrative team. Read Less
Sail Date August 2014
After cruising on the Carnival Dream twice we were looking forward to cruising on the Breeze. It’s Carnivals newest ship and is the Dreams sister ship. We were surprised that the ship was not as nice as the Dream. It looked like they ... Read More
After cruising on the Carnival Dream twice we were looking forward to cruising on the Breeze. It’s Carnivals newest ship and is the Dreams sister ship. We were surprised that the ship was not as nice as the Dream. It looked like they went cheap while designing this ship. The A/C was absolutely terrible. It was very warm in our cabin and never seemed to cool down. I called maintenance but was told it was working correctly. It was warm throughout the entire ship. The only place that felt cool was in the casino. We will NEVER cruise out of Miami again. The entire cruise had a Latin theme. The DJ, “DJ Billy” played mostly Latin music on the lido deck. Some Caribbean music would have been nice. No matter where you were on the ship they were playing Latin music. I would guess that 75% of the passengers were Latin they were rude and acted as if they owned the ship. After cruising with Carnival 9 times this was the first time that the crew catered to one ethnicity. We were not the only ones that felt this way either. The food in the Blush dining room was not up to par with previous experiences. Our waiter rushed us every night and was not personable at all. The southern Caribbean 8-night cruise had beautiful ports of call. Overall, Very Disappointed.   Read Less
Sail Date July 2014
This was our 3rd cruise with Carnival and probably the most disappointing, firstly when we booked the cruise we were not informed that on 2 of the stops, It was labour day so either everything was shut or very busy as loa calls celebrated ... Read More
This was our 3rd cruise with Carnival and probably the most disappointing, firstly when we booked the cruise we were not informed that on 2 of the stops, It was labour day so either everything was shut or very busy as loa calls celebrated a day off work. We were situated opposite the laundry room which was open from 0630 till 2356 every day, the noise of the tumble dryer and the conversation of guests using the facility was intense. From the minute the room opened till it shut nearly 18 hours later somebody was in there. The door was frequently wedged open, the other guests may as we'll have been in my room with me as I could clearly hear every word they were saying. I tolerated this for 1 day and night but after that when I still couldn't get to sleep at midnight because it was still in use complained to guest services. Only after 3 days of complaining was the door kept shut, which sort of muffled the constant click from the tumble dryer, however I still had to put ear plugs in to get to sleep. The staff were ok but not as friendly as other staff I have met on carnival cruises, we frequently had to go to the bar as the waitress in the ocean lounge never seemed to be about when we were ready for another drink. Likewise in the Sapphire lounge for dining there was one waiter who was trying to cover at least 10 tables, we gave up trying to ask for a drink in the end. We had travelled from England, looking forward to a relaxing cruise, as we work hard all year having to get up very early, coming on holiday and being woken every morning to clothes going round in the dryer was very frustrating. I have returned to work feeling like I haven't had a holiday. If you are booking any cruise make sure you are not opposite or next to a laundry room this had never happened to us before so never even crossed our minds when we booked. Read Less
Sail Date May 2014
We were a family of 9 travelling for Spring Break. Two over 60, 3 mid twenties, 2 teenagers. We live in Florida so no planes, just drove to the port. Embarkation seemed fine, got to the room, things looked good, had lunch, explored. Happy ... Read More
We were a family of 9 travelling for Spring Break. Two over 60, 3 mid twenties, 2 teenagers. We live in Florida so no planes, just drove to the port. Embarkation seemed fine, got to the room, things looked good, had lunch, explored. Happy at this point. Went back to the room and our luggage was there. I opened by bag and the first thing I noticed was that a lot of my clothes seemed to be in the outside zipper area. I thought maybe the lining had ripped but I soon found out that my luggage had been opened and over $300 worth of items were missing. At first we thought theft but soon realized that Carnival had gone through my bags, seemingly dumping items on the floor, and then shoving what they could back in, obviously leaving a number of things behind. We figured this out not because of my missing $40 hair conditioner, or 6 pieces of clothing but because I had ONE Nike shoe! and one bathing suit top and two tank tops with large black footprints on them! I immediately called Guest Services and went down to the desk for a tearful 45 minutes. Their response was "we will open a case and if we find your things, we will bring them to you". Two days later I received a letter in my stateroom saying they didn't find my stuff, sorry, contact corporate when you get home. We certainly started off on a sour note. The cruise itself was nice. The teenagers enjoyed everything on board. We really enjoyed Serenity. We cruise on Princess a lot and you have to pay to go to the Sanctuary but on Carnival this area was free. It was a nice quiet getaway from the Spring Break crowd. Our waiter each night was great and we had great family conversations. The comedy was mediocre but for a ship this large the venue was so small and the lineup outside was ridiculous it wasn't worth it even if the comedians were better. The shows in the main Theater were enjoyable. When we returned I did in fact contact Carnival Corporate. I've been told that Carnival is not responsible for items left in public areas but they really hope I will cruise with them again! I handed my items to your porter! and NO I won't cruise again. It is amazing to me that Carnival and Princess are owned by the same company because I do not think this would be the end result after one of my more than 10 Princess Cruises. Unfortunately Carnival, you really dropped the ball. What could have easily been a 4 or 5 star vacation earned Carnival a ONE STAR. Read Less
Sail Date March 2014
We have been on many cruises and this one was the worst! The wait staff in the dining rooms were so slow it always took at least a minimum of two hours to be served a meal. We usually request your time dining and this is the first time we ... Read More
We have been on many cruises and this one was the worst! The wait staff in the dining rooms were so slow it always took at least a minimum of two hours to be served a meal. We usually request your time dining and this is the first time we ever had to wait in line for dinner! We were told by the staff that it had been extremely overbooked so we requested to have dinner at a set time and were told that our table number would be sent to our room that NEVER HAPPENED! Everyone in the dining rooms were so unfriendly, they acted as though they didnt' want to be there. This was so different from what we were used to from previous Carnival ships. This ship needs some serious work! I know we will not cruise on this ship again! We were ripped off on one of the islands at one of the duty free stores who refused to give a receipt for paying cash and this seems to be a common occurance after speaking with some other people on the ship after this happened to us in Dominica. SO, steer clear of that store there! Over all, the weather was the only thing that was on the plus side for this cruise. There are not any good shows on the Breeze, activities, its just a different kind of ship than what we are used to. The housekeeping staff were the only friendly people that we had the pleasure of getting to chat with! I sent an e-mail to Carnival and of course they don't care, we even paid twice as much for this cruise and I am sorry now that we did....it was pretty lousy. Read Less
Sail Date January 2014
The first 2 cruises we ever took were on Carnival and were a lot of fun. We hadn't gone on one in quite a while so booked the Breeze Dec 1-7. It started off bad with booking parking on line at a place called Safe Cruise Parking...what ... Read More
The first 2 cruises we ever took were on Carnival and were a lot of fun. We hadn't gone on one in quite a while so booked the Breeze Dec 1-7. It started off bad with booking parking on line at a place called Safe Cruise Parking...what a joke, the lot we were supposed to park in was an open fenced in lot - no security and no one there. We drove around to their "main" lot which had a line going around the block and the lot full as people who parked from other cruises hadn't arrived to move their cars. We ended up going to the port and paying $20 a day to park. Getting on the boat was a joke. If you PAID to get special treatment or were a premium member you walked right in, if not, you waited 45 minutes plus to get inside the terminal. Once there, again if you paid more or were a premium passenger you walked right through, if not you WAITED. Once on board our room was ready and we headed to the Lido deck for lunch. Very long lines but the only hot food in the Lido all week. To sum it up....THE FOOD WAS BAD. No service. Loved the cold eggs, bacon, sausage, toast etc. in the morning. Gave up and had cereal with watered 2% milk. Dining room food not very good either..not much of a selection. The SteakHouse was excellent but cost $35/person more. Guy's burgers were good. Room service only had sandwiches. Only cruise I lost weight on. The shows were also bad, too much spent on technical backgrounds. Not much talent in the performers. if this was the only cruise I'd ever taken I'd never go on another one. CARNIVAL HAS A BIG PROBLEM. Read Less
Sail Date December 2013
Embarkation: This part was mostly a breeze, as Diamond members, we went into the lounge and waited for our names. The dysfunction was that they had the oldest woman in the world calling names at a whisper and many folks talking ... Read More
Embarkation: This part was mostly a breeze, as Diamond members, we went into the lounge and waited for our names. The dysfunction was that they had the oldest woman in the world calling names at a whisper and many folks talking couldn't hear her. They should havea microphone system for her. The ship and room: Decor was refreshingly new and different for the improved look Carnival is after, althought I loved the bedazzled look. Day one, we were excited and happy, by day three we were in miserable hell. What can only be described as a nightmare of a vacation from beginning to end. When we arrived on board, we learned our onboard credit wasn't split on each account after a cruise overpayment and we had a difficult time using it in the funshops because they couldn't split transactions. After several complaints, getting angry enough to yell the guest service supervisor magically got it transferred on Friday night @ 6:30pm. Next issue was the cleanliness of the stateroom. Our super friendly but very lazy attendant didn't take glasses away that had been sitting three days, cookie crumbs on the floor three days which means the floor didn't get vacuumed, filthy stains on washcloths, hole and stained sheets that never got changed the entire trip and overall a dirty cabin. Next issue, our shower had sitting water the entire trip, after ever shower it sat at least 30 minutes post shower before going down which means we stepped in one anothers shower water. Our toilet was broken and had to fixed by maintenance three separate times, the first time on Tuesday we waited an hour for him to come, couldn't use our bath and missed breakfast waiting, it wasn't until we got irate that he showed up an hour later. After three failed attempts to repair the flush valve, it still wasn't working properly this morning and to think someone went in our cabin 8340 the same day we left the boat, sad. Next the air conditioning broke down on Monday on the whole boat and it was evident it wasn't working. After calling again about it on Wednesday we were told the eighth floor was out, but being repaired. On Thursday late around 1am, we woke up soaking wet and called downstairs and they sent maintenance up to the floor again to repair. We know these issues weren't "isolated incidents" because another guest at the service desk on Tuesday was fuming and had the same toilet issues in their room but had been waiting four hours for maintenance to show up. On Friday morning, we asked our neighbors about their a/c and they'd experienced the same heat issues which alludes to a floor issue not a cabin issue. Unacceptable conditions for a $2000 cruise. I am shocked that a brand new boat is being so poorly maintained. I was also displeased with the man at Pizza Pirate, a bad attitude and the supervisors walk around with superior attitudes, never greeting guests but instead giving nasty looks. I was planning to book on this ship for an October 2013 cruise, but after such a horrible experience, I can't imagine giving Carnival another dime. The boat is beautiful on the surface and the Breeze Blush dining room staff were great, specifically Ratu, Inyoman along with the Maitre D, but overall I'm disheartened and even after expressing complaints to guest services, the only service recovery was a half hearted "sorry". Islands: Key West was simply lovely despite the rain. We took the trolley tour around the island, stopping several times along the way. Had to stop into the Coach Factory, Kermits (yum) and Peppers of Key West. Turks & Caicos reminded me of a cross between Freeport and Dominica. There's not much to do, but what a lovely island to just lounge on the beach and enjoy the gorgeous water. There's nice souveneir shopping right off of the boat. Nassau hasn't changed too much, we've been over a dozen times so we know the roads like it were our hometown, always have to stop into the Tortuga store for a rum cake or two. Overall: I would absolutely never recommend this particular boat to anyone. The positive highlights were the delicious food choices such as Guys Burgers and the BBQ on C Days spot, how I wish it was open daily. The shakes at the marketplace were good and the taste bar was as well. Activities were ample and nice. They need to police the casino smoking, not everyone wants to endure smoking while gambling or simply sitting near the casino and reconsider smoking on the balconies. I don't want to come outside onto my balcony to my neighbor whose a chain smoker, I don't want second hand smoking lung cancer. Perhaps they can make portions of the decks or floors non-smoking or smoking only. Carnival has lost a few loyal fans, eight of us to be exact.   Read Less
Sail Date August 2013
We have cruised before however aboard Royal Caribbean and we were very please with their service and standards. No where on the Carnival Breeze were we able to order a bottle of Corona beer unless they poured it into a glass...the staff ... Read More
We have cruised before however aboard Royal Caribbean and we were very please with their service and standards. No where on the Carnival Breeze were we able to order a bottle of Corona beer unless they poured it into a glass...the staff were rude about it and none of them could really explain why...1 bar person told us it was because it was in a glass bottle, however others were seen carrying glass beer bottles without any issues...another bartender told us it was because the lime gets pushed inside the bottle and when they recycle the bottles no one was there to take the limes out...My husband and I don't drink frozen sweet drinks but we do drink Corona..so that was start...even in the dining room where people had bottles of wine at their tables, still not able to provide us with a cold bottle of Corona..absolutely riduculous.. Every morning between 8 and 8:30 am they would vacuum out in the hallway banging the vacuum head against our door waking us each and every day...One morning I opened the door and told the women to ssshhh...she just laughed a me...seriously.. Breakfast buffet was so lined up and people butting in constantly every single day. Getting on and off the ship at Ports again no employees or ropes to prevent butting in.. Dinners at Sapphire were nothing more than a pre cooked meal...with different servers almost every night.. There was a horrible smell of sewage when sun tanning on the 9th or 10th floors towards the back of the ship.. Most staff didn't know what was available and what wasn't..one night we asked at a bar for a special coffee (with alcohol) and were told no where on the ship these were available, however the coffee bar right behind that bar, did provide special coffee.. We finally found 1 bartender who would allow us to have our Corona in the bottle as long as 1. we did not push the lime into the bottle and 2. we sat right there at that bar..absolutely riduculous... Finally they decided to charge all 3 of us $92.00 each for gratuity charge on our sign & sail bill, which I am disputing as I was tipping both the bartender and coffee shop lady the only 2 people on that ship that went out of their way to assist us..the rest deserve their paycheques only...sneaky way to charge, yep not at all pleased.. The food was just ok, if Guy knew just how greasy and unpresenting those burgers they were flinging out where he won't not be pleased..and I will attempt to try and let him know just how disgusting they were.. Totally disgusted in this cruiseline and will never use them again. We are a very well travelled family but have never experienced anything like this before... Read Less
Sail Date July 2013
We departed Miami Saturday Nov 4, 2012. A better name for embarkation would be "Cattle Roundup". We were herded into a terminal building. From the get-go it was evident there were not enough people to direct the passengers to ... Read More
We departed Miami Saturday Nov 4, 2012. A better name for embarkation would be "Cattle Roundup". We were herded into a terminal building. From the get-go it was evident there were not enough people to direct the passengers to waiting areas. When boarding group numbers were called, the line to board formed from many directions into one line. Because no one from Carnival could organize a line, at the meeting point of all these lines, people caused a jam and everyone had a different idea of where the "official" boarding line was. This lack of enough staff to provide control seemed to set the tone for the entire cruise. The dining room waiters were severely understaffed. These people performed exceptionally well given the number of people assigned to them. Nothing was consistent night to night. Sometimes we got bread before the meal and other times we needed to ask. Sometimes our water glasses were refilled and other times we needed to ask. We were never served hot food. The food served was at best lukewarm. One evening, I timed how long after our food was placed on the waiter's station until it was served to us to be nine minutes. This was not the fault of our waters. I would attribute the delay to one waiter trying to accommodate three tables of eight from bread to water to entree to coffee and dessert. The food was good and well presented. It just needed to be served hot. Desserts in the dinning room were better than the buffet, where they looked better than they tasted. We found the elevators to be horribly slow. I realize there were nearly 4,000 guests on board but the elevators were not at all efficient. It was difficult to move through different sections of the ship, such as near the photo walls, buffet stations where people were adding toppings to their burgers and in the aisles outside the shops where tables of items for sale impeeded the flow of traffic. In defense of Carnival, they refer to being "Fun Ships" and indeed they are. There was always something going on and guests were encouraged to participate. There is much more to say about Carnival. In my opinion, the workers did an outstanding job under circumstances that could have been avoided by better management and staffing. Carnival has lost me as a customer and they have much to do to right all they do wrong. Read Less
Sail Date December 2012
Imagine this: you are on a brand-new, beautiful cruise ship with an endless supply of food. It's all you can eat three, four, even five times a day. Then you realize none of the food you order tastes any good. In fact, it's awful ... Read More
Imagine this: you are on a brand-new, beautiful cruise ship with an endless supply of food. It's all you can eat three, four, even five times a day. Then you realize none of the food you order tastes any good. In fact, it's awful and you find yourself spitting it out. Then, after three days, you get food poisoning. Welcome to my Carnival Breeze cruise Dec 2-8, 2012. Let me share the details of my cruise and you will learn why this Platinum VIP will never set foot on a Carnival ship again. First of all let me say I have been cruising since 1989. I've sailed over 25 times on ships such as Carnival, Celebrity, Holland America, Big Red Boat, Windstar, Royal Caribbean, Princess, Linblad, and even Windjammer Barefoot Cruises. Our group of four arrived together at the cruise terminal in Miami and my husband and I were separated from our friends when we showed our documents as we were directed to a VIP line and waiting area. We waited for 20 minutes and were finally called up and allowed to board. Our non-VIP friends arrived at their cabin 10 minutes ahead of us. Huh? We ate at the buffet, at the Deli. My husband and I split a corned beef sandwich and a pickle as we were scheduled for early dinner. The sandwich wasn't bad, not the best corned beef and for some reason the counterperson put it on a Panini-type grill which wasn't what we were expecting. So we did the lifeboat drill thing, then we waited for our luggage and before we knew it, it was dinnertime. For dinner we were escorted to our table in the Blush downstairs dining room. We were in the back of the ship which had a very nice view leaving Miami. Our waiter handed us our menus, and we made our choices. About 10 minutes later, he returned with appetizers; announced we had been given the wrong night's menu and then doled out appetizers he had chosen for us. No one wanted what he brought. We all took a correct menu and re-ordered. We spent dinner discussing why the waiter wouldn't recognize the Last Night menu from the Bon Voyage menu. It's a given they don't offer prime rib on the first night. Apparently, it was just one big blur for him and we were just open mouths to feed. On previous sailings, we always made a connection with the wait staff. They ask us about our day, explained what the menu items are, made recommendations, etc. After 25+ cruises, I have many photos of my waiters. I can still remember many of them, like the guy who drew pictures for us. They remembered what you liked, bring lemon with your tea every night after the first night without you asking, and more. At this dinner, on this ship, nothing. Here is your food, may I take this, goodnight. This was the beginning of what was to be the worst service I have ever received in a dining room on a cruise ship. And I only went to 3 dining room dinners before I got food poisoning. After dinner, since it was Sunday night, we wanted to watch the football game and the only place to do that was in the Casino Lounge, smoke and all. We ordered some drinks (I had Perrier), and at halftime decided to go back to our cabin to watch. While there were about 7 televisions, you couldn't hear or see anything and unless you were sitting on a very uncomfortable stool at the bar. The next morning was a scheduled Day at Sea. We went to the buffet for breakfast. I love breakfast. I really do. Well, I took something I thought were scrambled eggs, bacon and what appeared to be a bagel. I have thought long and hard about how to describe this breakfast, so here goes: You could have used the scrambled eggs for attic insulation and the bagel was so hard I could have used it for a life preserver. The food was not only physically inedible; the eggs had a strange flavor and consistency so I couldn't eat it. I am not a skinny chick; I love food. But this gunk was not even in the same category of food. If a well-known celebrity chef ate this, or even saw this, he would have chucked the plate of food at the wall and exclaimed, " SHUT IT DOWN!" That night for dinner it was lobster tail and shrimp. The lobster piece was tasty. The shrimp were overcooked and hard with had a weird flavor profile. I, of course, had Chocolate Melting Cake for the second night in a row. That was very good. We also determined that the wait staff were not assigned to one table, they had a section and so anyone of three people were waiting on you. Still polite but not friendly, still no chit-chat. I like chit-chat. As a bonus, they are forced to dance for you. Those dances they make them do are just cruel. It's unsettling watching them "get low, low, low, low, low," or wiggling their hips while "hey sexy lady" is playing. Kinda creepy. So now we get to Day 2...The Day I Ate the Food that Made Me Sick. We couldn't dock at Grand Turk, so we got an extra Day at Sea. I went for a massage after breakfast (cottage cheese and fruit, I wasn't eating Sponge Bob Square Pants Eggs again.) For lunch I decided to try Fat Jimmy's BBQ located outside on Deck 5. This is a grill and a small BBQ buffet showcased in the hot sun. It's only open on "C" (sea) days so this was an unscheduled opening. I would come to regret my food choice. I had a small piece of chicken, pulled pork (no sauce) and the creamed corn. Big mistake as 16 hours later my stomach hurt, I wasn't hungry (me?) and then the fun started. If visiting the bathroom over and over is fun. My theory is that due to the unscheduled Sea Day, the BBQ food was re-served from the day before. That's my theory and I am sticking to it. Day 3 I tried to eat breakfast, all I could even think about eating was a bagel, but the bagel was so hard it was like a teething biscuit but I wasn't hungry anyway. I had diarrhea the rest of the trip. Thank goodness I wasn't vomiting. My husband had a bottle of Pepto Bismol which was great because they don't sell it in the shop onboard. Our stop that day was Falmouth, Jamaica but I didn't get off the ship. For lunch I ordered room service and got a Reuben and chips which was decent. I went to dinner and ordered the Grilled Chicken and rice, you know plain food. The chicken was rubbery (big surprise, right?) and the rice was hard like leftovers. I took one bite of the chicken and it all sat there the rest of the meal. At the end of the meal, about 20 minutes later, when the waiter came to take the dinner away he asked me if I wanted something else. If he had come by at some point during the meal that would have been nice. Not when you are clearning dishes. Next day was a Sea Day. For those of you keeping track, I have not left the ship yet. We did the Comedy Brunch. Arrived at 9am, ate the bagel and lox breakfast which was normal (OMG, call the press). We didn't see any comedy; we left at 10am. I spent the rest of the day in the stateroom lying in bed and running to the bathroom. I was eating Pepto like it was candy and hoping I would get better. Oh and wondering how I was going to get off the ship, to the airport, on a plane and home without Depends or Oops I *rapped My Pants. Next day we were in Nassau, and I was not able to get off the toilet/ship even TO GO SHOPPING. The horror. Another day, another roll of toilet paper. For lunch I went with my husband to Guys Burger Joint. I thought I could eat a plain hamburger. The server behind the counter was possibly being half-joking saying I had to order my burger as described on the menu or he wouldn't take the order. I couldn't say, "I want a hamburger", I had to say, "Plain Jane without S.M.C." So either he had was following rules or he was being a tool. For dinner I could not face the heavy menu in the dining room so we opted for Sushi at the Japanese restaurant. This is a pay restaurant and it was edible. Two weird things: the chairs were so high I could not climb up by myself to get on it. I am 5' tall. Secondly, in the middle of dinner, the female servers were forced to hand out tour-guide flags to everyone and then dance and sing to "Turning Japanese" by the Vapors. Uncomfortable? Oh yes, I think so. Although I did not get to see any shows, my husband went to the Motown one and was so disappointed it was not a production number like we used to get. It was four guys trying to get the audience to sing. Finally, yah it's time to go home. I'm getting off the ship!! I now know how my grandparents felt coming to America on a ship where people got sick, the food was awful and they did not leave the ship the whole time. I must have had a guardian angel because we had early VIP debarkation, our luggage came out fast, we hopped in a cab, no traffic, made it to the airport by 8:15am got onto a standby flight AND I got an aisle seat and there were no delays. Whew! Although I injected humor into this review, I want everyone to know I, a Platinum Carnival cruiser, am serious when I say I will never go on another Carnival cruise again. The staff was robotic, most didn't give a *rap about us, some almost to the point of resentment. The food was inedible and awful. For ten years I have defended Carnival when people bad-mouthed them. No more. Goodbye old friend, you certainly sent me off with a bang. Read Less
Sail Date December 2012
Overall ship look and feel New and clean. These are two huge plus factors this ship has routing for it. The pools were warm not overly busy which surprised me, and the waterworks was fantastic. Two main waterslides and both had ... Read More
Overall ship look and feel New and clean. These are two huge plus factors this ship has routing for it. The pools were warm not overly busy which surprised me, and the waterworks was fantastic. Two main waterslides and both had minimal line-ups. The adults area is was on the top deck forward, which made reading near impossible... crazy wind! Good luck finding chairs to sit it, clearly this space is not large enough to accommodate the need. No adult only pool to relax by. The pool deck was very over-crowded with lounge chairs and the set up is poor. You'll find people are squeezing in near impossible walk-spaces to get to their lounge chair. Towels are not readily available and will need to be "checked out" with your sail and sign card. As for the interior, the ship layout is pure chaos. The two main restaurants which are both two levels run the full width of the ship, meaning, you can pass by them! Since the shops, lounges and theatres also occupy these same decks, it requires passengers to go up levels walk thru stateroom areas and then back down/up to the desire area of the ship..... a ridiculous design and extra load /wait on the already high demand elevators. Leaving the ship on port days was also crazy... think.. 3600 passengers and everyone debarks though ONE.. yes ONE gangway!! People were nose to nose waiting 3 decks up. It was just a plain mess. The decor of the ship is simple, but not what I would call simple elegant.. just simple. It looks almost unfinished.. and cold, some areas feel industrial. Cheap venetian blinds on common area portholes, and the dining room fixtures are embarrassingly cheap. The theatre is bench-style seating... which is not a huge issue, just again, a cut corner and way to squeeze more people in. This was never a problem though since entertainment was terrible. Will talk about that a bit later. Before I forget.... the muster drill was so disorgizaed which can make you wonder... what if. They started 45 minutes late, we were all waiting at our muster station for over an hour start to finish. They did not check off names of those who attended so many may not have. Also, since we met in the dining room I truly have no idea where our liveboat was located... in my eyes, this a huge problem. We should have a drill to where we would board. Simple. Staterooms: Our stateroom was nice. Average size, plain, bare bones, no clock, no curtain between the bed and living area (a nice to have when you are travelling with children if you're wanting some privacy while getting dressed). We had an aft view balcony which offers a fabulous view, but we paid for an extended balcony and the balcony rail tilted on such an angle that truly our usable space was the same as any other balcony, it just cost more!! Our stateroom attendents were very pleasant, although I was surprised when on by day 2, they had not made my sons bed into a sofa during the day. When I asked if this could be done to give us some space he hesitated took a breath and said... Umm.. I guess we could do that, he made it clear it was extra work on his part. Other cruise lines I sailed with this was just a given. Food: Let me start by saying the quick grab lunch foods were great. Guys burger join albeit grossly greasy (literally shinny with grease) were quite good. The fries were excellent! The Indian cusine was yummy and the burritos although skimpy on the meat were quite tasty as well. The pizza could be good, but the cheese was almost non-existent and regardless of what the Carnival site tell you they are definitely NOT made to order... slices are plopped on plates and thrown to the next person in line. I am not sure the staff even looks up! I read they also serve Calzones, but these were not available on our cruise. The 24 hour ice cream bar is a soft serve machine. No toppings available though, just the ice-cream.. a little plain. Had it once, but it was nothing to write home about. The rest of the food, was blah..... The breakfast buffet was barely editable. Really. I have no idea what they are adding or using for eggs, but the scrambled eggs taste like powder and gritty.. so gross!! The bacon has no flavour and is deep fried. The pancakes and waffles I think are cooked during the evening hours and then nuked -- because they are tough, soggy and flavourless, the syrup for the pancakes tastes watered down and the bagels and toast are hard as cement. Bananas were brown come the 3rd day and melon made up the rest of the fruit served. No fresh berries or pineapple served. The juices were definite punch and very sugary... orange juice tasted like Tang. The coffee was not bad and the hot chocolate was good. I tried eating breakfast in the blush restaurant but didn't find it any better, except that I could order eggs -- which tasted fine. The entire Lido buffet is never all open at the same time. Breakfast is served until 11 and then everything but pizza closes up until noon. At noon the burgers, Indian and burritos open but then close for the day at 2;30. You cannot get these items after lunch. We tried the Mongolian wok which was really good, but had to wait for an HOUR in line to be served. We only did this once... although good food, was not worth an hour standing in a line up. Again, too many people and not enough staff was apparent. Dinner in the main dining room were boring, portion sizes were small and the food was so --so at best. I ordered the tilapia one night and it was hard and dry. The lobster (which is only available one night) was undercooked. Food was served quickly, but luke warm when served. Gravy was clumpy and had skin....veggies were undercooked and bland... just not what I had expected. The chocolate melting cake was wonderful... and I ordered this for desert each night. We did try the Italian restaurant for dinner one night which was very tasty, that said, being a cruiser, it was no more tasty than what I previously enjoyed in main dining rooms with no-surcharge. Shows they are capable of serving good food, but you'll need to pay for it. The kids club/family entertainment. Ok, so here is where it falls apart for us.. the kids area and the customer service. Firstly let me start by saying that Circle C which is for ages 12 -14 is just a small cave like room. Although Club 02 for the teens and Camp Carnival and large, this space is so small and dingy it's completely un-appealing. Perhaps on paper, Carnival can "check off" they have a young teen program, but in reality, this has no substance. I entered the room on three occasions. Two times, the room was completely vacant, door unlocked, but no councillors or children present.. no TVs or music playing and I'd say no lights but I think I already mentioned the dingy. The other time I entered the room was filled with young teens, half eaten pizzas on the floor, kids standing on the seats and carrying on, but no councillor present. I checked the itinerary since my son is 13, and there were no art programs or crafty things on the agenda... there were not movie times scheduled in the room, it was all sports and "hang out". I guess this is ok.. but for some kids, but when I am paying good money, some recreation would be nice. We were not alone. The two other parents I met with children in this age group also had children that refused to enter the room. Also, there were no video games available for the kids to play... I understood why, when I saw they had an arcade which cost over a dollar a game to play. The entertainment/shows were horrible. Really really bad!! Since this was not an option for family fun, my son truly spend 80% of his time in our room.. Movies are available for "rent" so we purchased a couple of these and watched re-runs of the big bang theory we had on our ipad a gazillion times over.. sad. Oh, and I gave him 10.00 a day to spend in the arcade since there was virtually nothing else for his age group to do. We have sailed with Disney 3 times and are usually having to choose which of two or three things that are happening within the same time slot were are going to attend.. this time, there was NOTHING!! I visited guest services twice and tried to visit the Circle C staff (did I mention they were never there?) I received a lame apology but absolutely no suggestions on something for my son to do. I ended up going to the camp carnival desk and asked for some crafts -- which they wouldn't give me since they were already "done" the crafts for the day. She did give me some plain paper and FOUR pencil crayons for him to go back to the room and colour with.... Never ever again I kept re-enforcing my promise to my son, who was in tears many times throughout this voyage. He was so excited to cruise and was so hugely disappointed by what it had actually had to offer, it was almost embarrassing how many times... "if we were on Disney" came up in conversation. I mention customer service because absolutely nothing was offered, suggested, extended by the staff when I came forward with the lack of activity and my son spending all the time in our room. Even a stateroom credit for movies would have been nice, but nada. When I got home from our cruise I realized when looking at my bank statements that they had charged me TWICE for our final bill of our onboard spend!! I called Carnival and am STILL waiting for this to be sorted out. They will not allow me to speak to the accounting department and I am basically at their will. So along with my already bad taste on their customer service this piles higher on the dissatisfaction scale. We had warm weather, good ports a week off work and no chores, but these are all things we could have had anywhere. We will likely never choose Carnival again. Read Less
Sail Date December 2012
A group of six did our annual Christmas Cruise this year, deciding on the new Carnival Breeze 2.0 Class ship. Having been on many Carnival ships in the past, this was, without a doubt, the most disappointing cruise ever. The staff on ... Read More
A group of six did our annual Christmas Cruise this year, deciding on the new Carnival Breeze 2.0 Class ship. Having been on many Carnival ships in the past, this was, without a doubt, the most disappointing cruise ever. The staff on this ship, other than at the stores, where the most unprofessional people ever encountered on a ship. At embarkation we had two special needs (wheelchair) passengers. We were giving quick access to receiving our sign and sail cards and given sign stating "Special Needs". So we sat and sat and sat until finally we all just decided to push the wheelchairs on board. So much for helping those with special needs. Although our table in the Blush Dining Room was on the upper level and was very close to the kitchen, the food was never hot. Some meals were actually cold. Usually the head waiter will nicely hand you a menu, here the menu was thrust in your face, with no comments or conversation. The staffs goal was to get you in the restaurant, feed you and get you out of there. Of course to accomplish this, we had to pass and stack our dishes for removal. The food on this ship in the dining room was the absolute worst, cheap food that could be served. We always look forward to dinner on a ship; going to dinner on the Carnival Breeze was more of a punishment than it was enjoyable. The concepts of the "Guy Burgers" (which were greasy but very good, along with the fries), the BlueIguana was good, but the meat was skimpy and the food was cold; Fat Jimmy's BBQ on C-days was fair, again the food was always cold, the Mongolian Wok always had a huge line, because the food was made to order. The Pizza was mediocre with the lack of toppings and cheese, all you could taste was the burnt crust. The Tandoor food was spicy, but cold. The one day that we docked for 1 PM, the food stands did not open until 12 PM causing long lines. The Comfort Food station was a nice thought, but the food was always the same as well as cold. Lunch was served from noon to 2:30. The dining room was not open for lunch. On sea days you could have brunch in the Sapphire Dining room with George Lopez comics - the comics could have come up with jokes that were not from the 1940's. The food at the brunch was also fair, at best. Now for the shows. There was one good show on this ship, Max Winfrey. The visual effects screen (big TV) in the Ovation Theater was totally awesome, but the shows were not the wonderful productions that we are accustom to attending. The Hasbro Game Show must have been the cheapest thing to do for entertainment. And of course, using the passengers as free entertainment always adds to the profit margin for the cruise line. Now for Butch the Cruise Director. If he is Carnival's finest, Carnival is in trouble. His long drawn out announcement always starting with "Hello Carnival Breeze Family" were disgusting. We are paying customers, not family. They were always to promote paid activities or what you can buy today aboard the ship, or repeating in a long drawn out manner what the Captain had already said. Amy (6 3) was so obnoxious that my Bingo playing friends went one time and that was enough of listening to Amy. Of course, the ship did not stop at Grand Turk, which makes us wonder if that is really a stop or just a nice filler on the itinerary. This is the second time we could not dock at Grand Turk because of wind. And for missing a port, you get a whopping $14.69 refund. Of course, having an extra sea day means extra income for the cruise line... and the "make a profit" comment from the CEO keeps coming back. This is the first ship that bothered you every night for photos at dinner. I can understand this on formal night (which really needs to be abolished on all cruises), but this was every night. The food was bad enough with the constant interruptions. This was also the first ship that required your to use your room key to turn on the lights in your stateroom. But we bypassed that with the hotel key that we had! Any card will work fine. And since you no longer receive comment cards at the end of the cruise, you cannot tell Carnival about your cruise experience. So before you book a cruise on the Carnival Breeze, think about it. If you like cheap, bad, cold food and poor shows, awful service by the dining room staff, and obnoxious cruise directors then this is the dream cruise for you. If not, join us on our next cruise which will be on a Celebrity ship!! This is the last Carnival Cruise for this group of seasoned cruisers! This is one "Dream Class Ship" that was a total nightmare! Read Less
Sail Date December 2012
I sailed on the Carnival Breeze Dec 2-8 2012. It was the worst experience of my life. I sailed with Disney 2 times prior to this and Carnival doesn't hold a candle to Disney, you definitely get what you pay for! The Farhenheit ... Read More
I sailed on the Carnival Breeze Dec 2-8 2012. It was the worst experience of my life. I sailed with Disney 2 times prior to this and Carnival doesn't hold a candle to Disney, you definitely get what you pay for! The Farhenheit "premium" restaurant on the ship is disgusting!! I got greasy chicken, a watery Caesar salad and an undercooked potato. The buffet is severely understaffed and offers the same food everyday. The only food on the ship worth mentioning is Guy's Burger Joint and Pizza Pirate but be prepared to wait in long, long lines. Never go to the ships "hospital". I went to get my husband Pepto Bismo because it is not sold in any on board stores for his hangover and they told me he needed to come get an exam before they could administer him Pepto, yes Pepto! He went for his exam and they ended up quarantining him for 24 hrs! They said he may infect the whole ship and start an outbreak. I didn't know a hangover was contagious. They sent Hazmat to our room and would only allow him jello and broth through room service. Then, because of wind we couldn't dock in Grand Turk so we had another long day on the lovely Breeze. The ship itself is nice and new but it is poorly ran and operated. I just checked my credit card and saw that they over billed me. I called and was told because of "satellites overseas" they cannot access my account at this time....whatever that means. Very unsatisfied. Read Less
Sail Date December 2012
My husband has done many cruises before and told me that the cruiselines have cut back in order to make a better profit. We took a cruise on Dec 5 two years ago on RCCL and I was excited to step onboard the Voyager of the Seas before ... Read More
My husband has done many cruises before and told me that the cruiselines have cut back in order to make a better profit. We took a cruise on Dec 5 two years ago on RCCL and I was excited to step onboard the Voyager of the Seas before Christmas and already see a huge Christmas tree and decorations already going up on the Royal Caribbean ship. There was even a gingerbread house in the foyer and then I told my husband I want to do a cruise through Christmas sometime. They even had goodies on their buffet starting to oberve the Holiday season. We tried to find a cruise with RCC, but we also wanted to go southern caribbean and the only way to do it was to fly to Puerto Rico which we could not do as my husband could not get that time off so we opted to fly to Miami and get on the CARNIVAL BREEZE instead on December 22,2012 instead. BIG BIG BIG MISTAKE.... OK now for the review of the CARNIVAL BREEZE. I will start with the good things. BIG SHIP, boarding was easy, dining room food when we ate there was pretty good. Ship was pretty and Guys burgers was good, pizza great, enjoyed going up on the Serenity deck for some peace and loved their chairs up there. Weather was gorgeous and Aruba and Dominica Republic beaches spectacular. We did the boat trip to Saona Island and besides the guide not saying much or giving very good directions the island was worth the price to see. Would request another tour guide besides Alexander. We also really enjoyed the Northcoast Jeep ride on the island of Aruba where they take you on a BUMPY jeep ride and tell you about the sites then to a gorgeous beach. Well worth the time and money for both. Ok now for the BIG DISAPPOINTMENT FOR ME AND MY HUSBAND. We paid about 200.00 each more for this cruise to go during the Christmas season which is 400.00 more together than another time of the year. We boarded the BREEZE and there was a Christmas tree in some of the areas and a few garlands hung in the main area, but the feeling of CHRISTMAS WAS NOT THERE AT ALL. I realize that there are people in the world who do not believe in Christmas, but I also believe that they did not need to book during Christmas time then. I also believe there are a majority of people who believe in Christmas or who celebrate the Holidays in their own way. I don't want to push my religious beliefs on anyone. But really on Christmas in the buffet line they put out icky little cupcakes with all colors out, no special desserts, no festive green and red little desserts no carolers singing Christmas carols or Frosty the Snowman if you don't believe in Christmas Carols. They did have a Christmas program in the Ovation theatre where they brought up the kids from Camp Carnival and we were allowed to sing Silent Night afterwards, but to me it was a bit low key. This was my biggest disappointment. I LOVE CHRISTMAS and I love the feeling of people getting together across religous beliefs and celebrating. I bet Carnival BREEZE really celebrated NEW YEARS EVE Though because they could SELL alot of DRINKS....... My husband did complain about the NO Christmas feel and the lacking of Christmas goodies and the very next day which was a couple days after Christmas they brought in a Chocolate tower where you could dunk different fruit in and some better desserts. The desserts were good and I wonder where they were hiding them during the whole rest of the CRUISE. Second the food in the buffet line was not very good, but I did have eggs benedict for breakfast and LOVED IT> There was alot of filler foods breads, pasta ect. It was edible. The shows in the ovation theatre were passable, but not anything to scream about. I will say the two comedy shows out of three that we saw were very funny and well worth seeing. The thrill theatre we did not go to because it was an extra $15.00 to go see and we did not want to give them anymore money. We bought some carrot cake for 2.95 in the sweet coffee shop and it was really dry. I bought new york cheesecake and it didn't taste like any cheesecake I had eaten before, yuck. Our cabin attendant was the one gal I found smiling at me during the whole cruise. I gave her an extra tip at the end of the cruise. I do have a concern and it is about something that I was told from a nice attendant who agreed to talk to me. He/she told us that they work them up to 14 hours a day and he only makes $500.00 a week. I asked if he gets a gratuity at the end of each cruise because CARNIVAL has it automatically deducted from the cruisers at the end of the cruise. We had 185.00 taken out that was suppose to go to gratuities. The person told us that the workers are told that alot of cruisers don't pay their gratuities and so they cannot pay them as much. I was abhored because I do not believe in CHILD LABOR or ADULT LABOR where you are not paid a fair price for your work. Does anyone else know how they work this and how much these hard workers actually make on these cruises? If this is true I am abhorded. No wonder no smiles. I will be wring a letter to Carnival to see if they answer me or even care about all of these questions. I feel there was not enough great entertainment on the ship. When I cruised before with another cruise line I found I couldn't fit everything in and had a blast. I found myself getting a chair and sitting outside alot for lack of wanting to sit through another trivia session of which they had alot of. The big screen TV in the pool section could have been utilized better by showing comedy shows like "Bill Cosby" or other movies besides the two they show at night. The screen showed the events that happened many days ago like the Hairy Chest competition over and over again or a ditch to buy one of their saling cruise dvd's. The TV's in the rooms showed re-runs of the cruise shows over and over again it was REPEAT AND REPEAT. With all of the technical era why can't there be other things to view on TV. After we left the cruise and were riding back to the airport we met a couple who had just got back from the Royal Car Allure of the Seas. I asked how the cruise was because it was over Christmas and they stated great we were served eggnog and cookies on Christmas eve and Christmas and the ship was really decorated and Beautiful. I guess RCC still believes in SANTA CLAUS. NO more with Carnival they had their chance and BLEW IT> Read Less
Sail Date December 2012
Carnival Breeze Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 4.3
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 4.0 3.9
Enrichment 2.0 3.6
Service 5.0 4.2
Value For Money 5.0 3.9
Rates 4.0 4.0

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