2 Helpful Votes
Sail Date: December 2017
We chose to book a Caribbean cruise on Oceania Riviera as we wanted to experience a luxury cruise ship and it was amazing. We loved the stylish decor, paintings, works of art, the Lalique staircase, comfortable lounge areas , ample seating ... Read More
We chose to book a Caribbean cruise on Oceania Riviera as we wanted to experience a luxury cruise ship and it was amazing. We loved the stylish decor, paintings, works of art, the Lalique staircase, comfortable lounge areas , ample seating up in Horizons bar/lounge...the anytime dining was great no pressures. We enjoyed meals in the Grand Dining Room we prebooked meals in Jacques and in Red Ginger all these are waiter service and you choose from menu .... however we did not enjoy our meals in Polo Grill and Toscana. The choice of food in the main Terrace Buffet restaurant was excellent - it is buffet style mostly food is all behind glass it's quirky as the Staff put your choice on your plate. Afternoon tea 4pm in Horizons was presented beautifully a lovely idea. Snacks available at pool area from the Waves Grill and at the Coffee Bar . Ships entertainment team was just about ok nothing very special one show at 9.30 pm . Service on board was excellent especially so on sunny sea days when poolside staff could be seen trying their very best to place loungers in the sunshine for those guests looking to settle in the sun for the day . Our cabin was Penthouse deck 11 - lovely room - the only negative on deck 11 was the large overhang above as it cut out a lot of our sky and sun ......also we had access to Executive Lounge just down corridor.... sounds like a bonus but very disappointing it is just a very quite room with sofa , coffee and biscuits, photocopied newspapers and some I pads ...not sure what it's trying to be it was just a shorter walk for us to go get an early morning takeaway coffee there for our cabin. This was a new experience for us , we boarded in Miami , the ships guests were mostly Adults and mostly Americans, we would recommend this ship so glad we did this cruise. Our only negative was regards our total on board credit of $600 we didn't realise that the gratuities for housekeeping and butler were fixed they are not discretionary or recommended amounts as is actually stated in our cruise ship brochure : our gratuities for 10 days were total of $460 which left us $140 for alcoholic drinks for 10 day cruise : 1glass of wine each with our evening meal cost around $25 : our cruising inexperience shows here maybe but nevertheless we really enjoyed the Riviera Cruise Ship and we would definitely recommend it. Read Less
3 Helpful Votes
Sail Date: December 2017
Having sailed on the Regatta a few years ago, my husband and I chose Oceania's Riviera so we could experience the two additional specialty restaurants, as well as the on-board Culinary School classes. We had wonderful meals in Red ... Read More
Having sailed on the Regatta a few years ago, my husband and I chose Oceania's Riviera so we could experience the two additional specialty restaurants, as well as the on-board Culinary School classes. We had wonderful meals in Red Ginger, Polo Grille, Jacques, and Toscana. The service and presentation of each and every dinner was top-notch. Embarkation in Miami was a bit chaotic - U.S. Coast Guard did a ship's inspection, which put everything way behind schedule, but once on board, our cabin was ready, luggage delivered and a late lunch was served. The Riviera is absolutely beautiful and spotless. Our stateroom on Deck 9 was conveniently located across the hall from both the Concierge Lounge and the Laundry (and before you ask, no noise from either). For the small additional cost, we had access to this Concierge Lounge 24/7, as well as a private sundeck and hot tub connected to the Canyon Ranch Spa. All passengers can use the Fitness Center (very large and well equipped) and the Steam & Sauna rooms, as well as take various Fitness classes such as Yoga, Pilates, etc. This particular cruise had three scheduled sea days - with an additional one added when we could not tender to Punta Cana due to rough seas. There were quite a few Culinary Classes to chose from on Sea Days, 10:00 AM and 4:00 PM (for an additional cost of $69 p/p); each class is about two hours long, and so much fun with Chef Noelle and her efficient staff of three - all the prep and clean-up is taken care of - just show up and start cooking! You will go home with some new skills and all the recipes printed in a lovely booklet. Another culinary treat for us was Le Reserve seven course French wine pairing dinner. My husband is not even a wine drinker, and yet this dinner was his favorite; mine, too! There was an upcharge of $95 p/p & 18% gratuity and well worth every dollar. We did not go to any of the evening entertainment, so not able to comment on this. Read Less
4 Helpful Votes
Sail Date: December 2017
Having been on Oceania's small ships we wanted to try their larger ships. The Rivera with one thousand passengers has the feeling of a small ship. The specialty restaurants are as good as any I've dined and I've been on many cruise ... Read More
Having been on Oceania's small ships we wanted to try their larger ships. The Rivera with one thousand passengers has the feeling of a small ship. The specialty restaurants are as good as any I've dined and I've been on many cruise lines. Special kudos to Red Ginger & Jacques. The breakfast and lunch buffets were excellent with tremendous variety. The itinerary was the Eastern Caribbean, which means that we wanted some R&R since all the islands are basically the same and not much to speak of.This ship is not for kids or teen agers. It's for people who want to relax and just have a great time. The entertainment is okay not great.The cabins are very nice. I always choose a Concierge Cabin for the few extras. We had a terrible embarkation process for this cruise which I believe was a once in a blue moon occasion. Will definitely consider Oceania again. Read Less
2 Helpful Votes
Sail Date: December 2017
Oceania is still one of the best cruise lines and the Riviera is one of the best ships in the fleet. It's large enough to offer all the amenities and yet small enough to feel intimate in many ways. We once again had an Oceania suite and ... Read More
Oceania is still one of the best cruise lines and the Riviera is one of the best ships in the fleet. It's large enough to offer all the amenities and yet small enough to feel intimate in many ways. We once again had an Oceania suite and this is one of the finest staterooms on any ship we've been on; large enough to live in long-term. There is a butler and a stateroom attendant to look after your every need; the suite is serviced at least twice a day. it also comes with a mini-fridge with soft drinks and beer, and the bar has six full bottles of premium liquor. We swapped the liquor for six bottles of wine that we drank in the restaurants and the suite. And the food remains to be some of the best - anyplace.There are four specialty venues aboard and there is no additional charge for using them. With the Oceania suite, you have two nights in each restaurant. Plus there is the Grand Dining Room, the Terrace Buffet and Waves Grill, plus a barista and the daily high tea. This ship is a foodie's delight! Read Less
4 Helpful Votes
Sail Date: December 2017
Cruised on Riviera previously. Onboard is fantastic. Cabins service food all 5 star plus. Relaxed atmosphere and no dressing up required. Public areas are luxurious. Lots of activities appropriate to the demographic of the clientele. (The ... Read More
Cruised on Riviera previously. Onboard is fantastic. Cabins service food all 5 star plus. Relaxed atmosphere and no dressing up required. Public areas are luxurious. Lots of activities appropriate to the demographic of the clientele. (The majority of passengers were clearly retired). Staff could not be more accommodating. Ports of call were uninspiring. I don't know about the excursions offered by Oceania - they are too expensive for my budget. The one we took independently on St Kitts was ok and no more. We took the cruise for the ship the food the service and the weather and we would do so again. However - embarkation in Miami was an absolute disaster. First time Oceania customers will have been put off for ever. There was no effective organisation or leadership shown at all. The elderly and disabled of whom there were many were (as far as I could see) left to fend for themselves. Quite shameful in fact. They had to stand in line for an unacceptable amount of time. I was fine - I'm a young 67 year old. I heard that it was the fault of Miami port services but I didn't pay big bucks to that body. I paid 5 grand plus to Oceania for our cruise and was expecting better. You can cruise more cheaply and you can cruise more expensively. Why would you? This is the best money can buy as far as I have experienced. Read Less
1 Helpful Vote
Sail Date: December 2017
I would have rated the cruise and Oceana as a 5 if it wasn't for the cheap flight arranged with the olife option. 2 stops each way totally unacceptable. Rest of cruise wad fabulous with incredible food and excellant shows. Around the World ... Read More
I would have rated the cruise and Oceana as a 5 if it wasn't for the cheap flight arranged with the olife option. 2 stops each way totally unacceptable. Rest of cruise wad fabulous with incredible food and excellant shows. Around the World with the singers and dancers might have been one of the best shows we have seen. Not being continually hounded to buy photos -priceless. Embarkation was a nightmare, but that was not the fault of the cruise line. Disembarkation was one of the smoothest ever. Dinners at the specialty restaurants were over the top. The Horizon lounge was warm, friendly and very comfortable. Shops are very low key with no pressure selling, although selection was limited. Our cabin was very well appointed and the bed was one of the most comfortable we have ever experienced at sea. Overall, the cruise was very memorable and we would not hesitate to recommend Oceana. Read Less
2 Helpful Votes
Sail Date: December 2017
This was our 13th cruise and thankfully proved to be not that unlucky. We had sailed on the sister ship, Marina, on a transatlantic the previous year so knew what to expect regarding the layout of the ship and the facilities. Like last ... Read More
This was our 13th cruise and thankfully proved to be not that unlucky. We had sailed on the sister ship, Marina, on a transatlantic the previous year so knew what to expect regarding the layout of the ship and the facilities. Like last time we booked a concierge stateroom, this time on deck 9, which came with a few added extras. We flew from Glasgow via Heathrow to Miami with BA on the large A380 the day before and had a trouble free flight. Meals on board were better than expected as was the room to stretch out. In flight entertainment was about average but no where near the likes of Emirates. I think the main bonus was that our luggage arrived safely because several fellow passengers were not so lucky and were still waiting on their's several days into the cruise. We had an overnight in the Marriott at Biscayne Bay, near to the cruise terminal. Large clean room with comfortable bed. Not much else around the area though but fine for 1 night. Got a groupon deal before we left for the power boat ride that leaves next to the hotel for a 30 min ride around the bay. Enjoyable but not worth the full cost. The breakfast was expensive so went to the mall next door and found a deli which sold just about everything, including my wife's favourite wine, so happy wife!! Now, as many of you will know, Oceania do a staggered embarkation according to the class of accommodation,status etc. which on our previous cruise in Manhattan went extremely well. However a few days before leaving we all got an email letting us know that the ship was being inspected by the Coastguard in the morning. Unfortunately the letter was wrongly worded and gave the impression everyone had to arrive at a certain time. Needless to say this caused mayhem and, without labouring the point, was not Oceania's finest hour. {or in this case several hours!}. Anyway, once onboard, the ship was immaculate. I really love this size of ship compared to the large floating tower blocks that are becoming the norm. The fixtures and fittings are high end and the ship oozes class! We ate in the Grand dining room on 6 occasions and once each in the 4 speciality restaurants. My favourite was Polo Grill because they got my filet mignon just the way I like it. My wife preferred Red Ginger, but to be honest all the dining was very good and no complaints with the quality of the food. We did not do any Oceania shore excursions as, apart from the excessive price, we didn’t see many we liked. We booked with local tour operators in most and did car hire in St Barts. The entertainment on the ship was mixed. The string quartet were excellent musicians but the production shows were only average at best. The comedian lost her way on several occasions and had many people up and leave I believe principally because too much of her reference material made no sense to non American’s. The daily entertainment programme was fair but the best part was the Artists Loft which my wife loved from our time on the Marina and made full use of again. Gave me time to catch up with some reading and chill! Stateroom was excellent with plenty of storage space and a separate bath and shower. My wife really enjoys a bath and with the premium salts provided it was hard to get her back out in time for dinner. The bed is the best ever and we are seriously thinking of buying it for home as have never slept so well! Due to the sea swells we never made it to the Dominican Republic but we enjoyed our time at the other ports of call. Had an easy disembarkation and then 2 nights at Miami Beach, which was way better than expected, to relax before the overnight flight home to winter! Overall, had a very good cruise experience and will be booking with Oceania again in the future. Read Less
2 Helpful Votes
Sail Date: December 2017
Our 3rd cruise on Riviera....love the ship and the staff. Ship had to undergo an inspection before we boarded on 12/2 so check in was the most chaotic we have ever experienced on Oceania. We chalked it up to badly managed and went on to ... Read More
Our 3rd cruise on Riviera....love the ship and the staff. Ship had to undergo an inspection before we boarded on 12/2 so check in was the most chaotic we have ever experienced on Oceania. We chalked it up to badly managed and went on to enjoy a wonderful cruise and vacation. Food is awesome...regardless of where you eat. World Beat was the best show I have ever seen on any ship! The comedian was funny the first night but not so much the 2nd night. Seems like Oceania has listened to our complaints in re show quality and really amped up their shows. We enjoyed them! Staff is fabulous - we especially loved Natallia in Horizons, our cabin steward Robylyn and Jason the Assistant Cruise Director. Go to his line dancing classes...so fun! Looking forward to another Oceania cruise next year! We were in concierge veranda room on 10 and location and cabin were perfect. Read Less
1 Helpful Vote
Sail Date: November 2017
The cruise was superb, nice stops , great service, cleanliness at the highest level. The food everywhere was superb, highlights were Jacques first, Red Ginger a close second, Toscana s and Polo. The best salad certainly was the ... Read More
The cruise was superb, nice stops , great service, cleanliness at the highest level. The food everywhere was superb, highlights were Jacques first, Red Ginger a close second, Toscana s and Polo. The best salad certainly was the Watermelon and Duck salad served at Red Ginger. The Tournedos Rossini at Jacques was incredible as well as the Mille Feuilles dessert. At Toscana s I had The Filet mignon covered with a Gargonzola cheese sauce. I literrally cut my filet mignon with my fork. The tiramisu there was to die for. Anyway not a bad meal or a bad choice anywhere, the food was great. The Suites was great , the bedding and towels were first class. I could not find fault anywhere. The few things missing, more flowers or flower arramgements on the tables . One small annoyance was the fact that they did not have any way for you to verify your credit statement in your cabin, the only way is to go down to the customer service desk and ask for a printout. The other bugaboo was that they do not put the charge for daily tips on your invoice until the last day. Entertainment was not great but its a small ship. Small ships have many advantages, like no lineups, elevator when you want them, availability everywhere but one thing that suffers is usually entertainement Read Less
Sail Date: November 2017
Our first ever ocean crossing, on Riviera was as effortless as could be. Smooth seas and fine weather. Aside from a kitchen that couldn’t keep up one evening in the main dining room, service was great throughout the ship and over the ... Read More
Our first ever ocean crossing, on Riviera was as effortless as could be. Smooth seas and fine weather. Aside from a kitchen that couldn’t keep up one evening in the main dining room, service was great throughout the ship and over the whole trip. No complaints that made any difference to the enjoyment of our trip. A few observations that Oceania might consider but it’s really about fine tuning. 1. The ship, while in tip top shape, feels like it needs someone to go through it and fine tune the details. Things tend to drift over the years or even from month to month I suppose. For example furniture placement contrary to original design, burnt out or turned off lamps, crooked lamp and light shades, could all be fine tuned, when these details add up things start to look sloppy. As I said not life changing but it adds or detracts from overall impressions. 2. Same for the Spa and fitness facilities, needs a good fine tuning. 3. In the fitness and change facilities add-on cheap latches where locks were, need to be addressed. 4. The men’s change room shower floods the whole change room if used when the ship is sailing. Installation of a simple lip would prevent this rather than dozens of towels daily. 5. The outdoor ceiling fans on deck 14 ( Sanctuary) have understandably fallen prey to sea air and salt, they need to be oiled or replaced. 6. My only real complaint is Baristas, a great little spot and always busy, needs, no, MUST extend its hours into the EVENING. it makes no sense for it to not be open. We live in a Starbucks world on land. All in all as I said just observations not complaints. Riviera still delivers, Read Less
Riviera Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 3.5 3.3
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.1
Family 2.0 4.1
Shore Excursion 4.5 3.2
Enrichment 4.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.8

Find a Riviera Cruise