2 Helpful Votes
Sail Date: February 2018
Wanted to get some 'warm time' in the middle of winter. Oceania does an excellent job of staff training. We did not meet or pass a crew member who did not have a friendly greeting. This was our third sailing with them and two more already ... Read More
Wanted to get some 'warm time' in the middle of winter. Oceania does an excellent job of staff training. We did not meet or pass a crew member who did not have a friendly greeting. This was our third sailing with them and two more already booked. Food and service is excellent. Our butler for the suite could not have been more accommodating and pleasant. Housekeeping is top notch and cannot do enough to please.The entertainment is somewhat weak but that's not what is all about on this type of cruise. We thought that some of the cast shows were somewhat ambitious productions. They do try very hard to please. We did think that the cruise director was difficult to understand when he speaks. The welcome aboard party and the Captain's party for returnees is a nice touch with free drinks and hors d'oeuvres . All in all you cannot go wrong with Oceania. Read Less
2 Helpful Votes
Sail Date: January 2018
This was our 8th cruise with Oceania (our first was in the summer of 2014). There are definitely small indications that the line has cut back here and there over the years, but we remain quite pleased and will cruise with them again (we ... Read More
This was our 8th cruise with Oceania (our first was in the summer of 2014). There are definitely small indications that the line has cut back here and there over the years, but we remain quite pleased and will cruise with them again (we signed up for a trip next January while on board). While we heard complaints about the food from some, especially in the Grand Dining Room and the Polo restaurant, we were quite pleased with all our meals. We ate 7 dinners in the 4 specialty restaurants (2 each in all but Polo) and also had one of the special wine dinners. We took all of the rest of our meals in the Terrace Cafe. We think that Oceania does especially well on their soups, and we like the variety of salads and appetizers that is available at lunch and dinner. My wife is a big fan of Eggs Benedict for breakfast and says they do a good job there as well. The cruise director was OK, but not our favorite. The entertainment and activities available met our expectations. I especially appreciated the well-equipped workout rooms. We did not use the pool, but it never seemed very crowded. We went on 4 shore excursions, all booked independently online and enjoyed them all. They are definitely cheaper than those offered by Oceania and we like that they are limited to much smaller groups as well. Read Less
5 Helpful Votes
Sail Date: January 2018
We love Oceania cruise line! The ship is small & has excellent rooms & decor. We took friends who had never gone on a cruise before and they could not believe the attention given to every detail. The art work, grand staircase with ... Read More
We love Oceania cruise line! The ship is small & has excellent rooms & decor. We took friends who had never gone on a cruise before and they could not believe the attention given to every detail. The art work, grand staircase with it chandler , the table ware etc. Our cabins were top notch. The bed was so comfortable that we were tempted to purchase one! Our stewards keep our linens, towels & room in impeccable shape. It was great to "go home" after a fun day ashore! The dining was gourmet in every restaurant . All four of the specialty restaurants were no extra charge. The food....oh my gosh..I felt like my husband had taken me out on a date to 5 star restaurants ever night! The service was amazing! I really got spoiled! And loved every minute of it! The service from the restaurants, to bars, to having our laundry done was truly exceptional. The staff was delightful ...and it was fun to get to know them! We only saw one show...which was good...but I am not a show person. I am sure many other passengers enjoyed them. Serice Service Service......all amazing I would definitely recommend Oceania & we will be travelling with them again! Read Less
3 Helpful Votes
Sail Date: January 2018
This was our first cruise on Riviera, our second on Oceania. Our previous Oceania was the Nautica, and our cabin had been a disappointment. Our apprehensions were dismissed the moment we entered our cabin on Riviera. It was a very good ... Read More
This was our first cruise on Riviera, our second on Oceania. Our previous Oceania was the Nautica, and our cabin had been a disappointment. Our apprehensions were dismissed the moment we entered our cabin on Riviera. It was a very good size, and most importantly, the bathroom was much much better than the airplane-size bathroom on Nautica. No 'Psycho' shower but a full bathtub and separate shower. Yay! The ship is beautiful, I spent some time going through the ship to view all the beautiful artwork. Most amazing is how quiet the ship is; our cabin was on deck 8 midship and we never heard a sound ; we had to look out to check if we had docked or sailed away. The only reason I didn't give full marks is the entertainment and sound system in the cabins. I had the same complaint on Nautica and I was given the same lame excuse that Oceania buys its entertainment system from a provider and this is what they provide (!). The TV is old non-hd technology. The sound is terrible and the picture is so blurred you can't read the credits at the end of a film. There is no docking station for your phone, or bluetooth that would allow you to listen to your music. Unlike in most hotels nowadays, you can't access your account information. There was a Grand Slam tennis tournament going on, but no station to view it. There are only 3 news channels: MSNBC and FOX, and, thankfully, BBC World, a welcome relief from 24-hour US-centered news. It is time Oceania followed the competition into the 21st century, all the rest of the cruise is such a wonderful experience. Read Less
3 Helpful Votes
Sail Date: January 2018
Our third Oceania Suite and one Vista Suite. January 2018: two limp, mostly dead fronds on an Areca Palm in living room. Couch in tv room? Prepare to hit the floor. See above. Linens and bed: great!!!! Pool, fine; fitness, fine; ... Read More
Our third Oceania Suite and one Vista Suite. January 2018: two limp, mostly dead fronds on an Areca Palm in living room. Couch in tv room? Prepare to hit the floor. See above. Linens and bed: great!!!! Pool, fine; fitness, fine; La Reserve x 3 nights=perfect!!! So worth it. Polo=common. Jacques and Toscana=can be good...not always. Dining room lunch (rainy days) was a very pleasant surprise. Entertainment=go have a drink or back to Suite and watch a movie. Pianist @ Martini's = great!!!! TWO morning drills for cruise training (don't plan to sleep in). Three maintenance mornings on our veranda. One complete day: parked against RCL mega (hundred or more "neighbors" so close to our veranda I could spit on them). One day lost. "Alternate" docking that made going ashore impractical (30 minute cab to get to "town"). No veteran Oceania cruiser pays for shore excursions. Spring for private or forget it. Read Less
3 Helpful Votes
Sail Date: January 2018
Cruise January 13-23, 2018 - Fourth time cruising with Oceania; second on Riviera. Beautiful ship, wonderful staff/crew, unbelievably excellent food, very talented string quartet who played at Oceania's enjoyable afternoon tea - as well as ... Read More
Cruise January 13-23, 2018 - Fourth time cruising with Oceania; second on Riviera. Beautiful ship, wonderful staff/crew, unbelievably excellent food, very talented string quartet who played at Oceania's enjoyable afternoon tea - as well as at other times around the ship. Really enjoyed the fact that the ship isn't constantly trying to shake every nickel from your pocket for art auctions, half-price sales of bargain bin items, or photographers following you at every turn. Very refreshing. Such a laid-back, quiet atmosphere that you sometimes wonder whether there is anyone else onboard. Was impressed that the ship is able to print a variety of local newspapers - even the Toronto National Post - so that we don't miss out on news from home. However, it is time that Oceania updated its onboard television system. It isn't interactive. You can't check your account or book reservations as you can through Celebrity's Solstice class ships. The channel that showed the map of the cruise, and the course of the ship, wasn't updated. It was often two days old, with day old weather forecasts, giving distances to ports that we had already visited. The captain's announcements were difficult to hear and there wasn't specific information on where we were (latitudes and longitudes don't help me much!); the weather; the depth of the ocean; condition of the seas, etc. If you are in your cabin and want to hear the announcements by the captain or cruise director, you have a second or two, after a short bell, to turn on your tv to channel 3 or run out into a public area. By the time you do so, the announcement is over! Really, really frustrating. Did not enjoy the ports. The Oceania excursions were very pricey and many entailed spending long blocks of time on buses. Also, the advertised port shuttles were available in only 2 out of 7 ports and docking locations seemed to take a back seat to larger ships in each port. We booked this cruise recently to get out of the cold. Unfortunately the weather was barely warm and it rained most days. We saw sunshine on the last day in Key West. This is the first cruise in years where I had to take Bonine to avoid being sea-sick from the rough seas. We had an extended balcony cabin near the stern of the 7th deck and we could feel really rough vibrations from the engine/propellers/thrusters(?) particularly when docking. Obviously the weather is beyond Oceania's control. However, the onboard activities were limited and rather lack-lustre. The cruise director needs to kick it into high gear and come up with some interesting activities, especially when the weather closes the pools and limits passengers to inside activities. I only found out the last night at dinner that the ship set up several tables for bridge players in the Polo diningroom each day. These were not advertised. Scarf tying was advertised, but that didn't interest me. I took that course on Oceania years ago. The beautiful, well-stocked library was full most days with passengers sitting inside reading in easy chairs. Very relaxing, but I can do that at home. There is one show each evening, but it is quite late. Considering the advanced age of most passengers, a 9:30 pm start is pushing it. Also in 10 days, it should be possible to avoid repeats of the same performers during the cruise. Aside from these irritations, if you want to sail on a beautiful ship, with outstanding food, interesting fellow passengers, and well-trained staff - and you have the dollars to pay for this premium experience - Oceania is an excellent choice. Read Less
2 Helpful Votes
Sail Date: January 2018
We decided to try Oceania for the raved about food. Being in the food industry & foodies we thought we'd try them out. Two days before the cruise, I got a e-mail asking if we'd upgrade from an interior cabin to a balcony cabin for ... Read More
We decided to try Oceania for the raved about food. Being in the food industry & foodies we thought we'd try them out. Two days before the cruise, I got a e-mail asking if we'd upgrade from an interior cabin to a balcony cabin for $200pp. Of course I said yes. Getting on board was quick & easy as there's only about 1200 pax, as compared to 3000+ pax on larger ships. We still waited until 2:30 to get to our cabin. Seems they like to have your luggage outside your room waiting for you when you arrive. Upon entering, Richard was overly delighted it was a veranda cabin. I kept the upgrade a secret knowing he'd love the room. The room is close to 300 sq. ft.(incl. balcony) I was surprised to see a tub as well as a separate enclosed shower. The enclosed shower is quite small, but we like the duel shower heads. One a "rain" head the other a hand held shower head. The tub has a shower as well, but it's tough to use the shower as it's only partially enclosed, so water can easily get on the floor. The room had abundant storage. Some of the storage is in drawers inside cabinets. For those, like me who have a CPAP machine there's an outlet next to the bed, so extension cords aren't necessary. Food is the main attraction on Oceania. No disappointment here! The Grand Dining room(G/D)is an elegant venue with lots of Swarovski crystal. Meals here are very nice. Food quality is like the way Celebrity was about 5 years ago, before the cutbacks. As the price of an Oceania cruise is about $1500pp more than Celebrity/Princess the attention to detail & the food is much better. You have several specialty rest. on board all but one are included in the cost. These are: Polo Grill(steaks/seafood etc.)Toscana(Italian food, but really highend)Red Ginger(Asian, obviously)Jacques(Jacque Pepin's on board rest. highend French Cuisine)La Reserve is the extra cost venue. Dinners range from $60pp-195pp for the "Connoisseur's" dinner. Tea service is offered daily in the Horizon's Lounge. The Tea service with Tea cakes/Scones/Tea sandwiches was excellent, accompanied by an excellent string quartet. Entertainment takes a backstage to the food. It was what we expected a few good singers/dancers. A very talented small band. The Sax player was outstanding. There's also a String Quartet, which was excellent. We had a talented Ventriloquist, who was really quite funny. The Cruise director, Peter was top notch. Loved his wild outfits that highlighted the end of each show. He'd tell a joke or 2 some were really quite funny, some really bad(on purpose). There are really good education seminars & cooking demonstrations to be had. The only downside were some of the excursions. Some of these were really quite pricey compared to similar excursions on Cunard/Celebrity/Princess. One excursion on Grand Cayman was new to the cruiseline, so we were Guinea Pigs, so to speak. It was not as good as the brochure claimed. We got 25% refunded back to us. If you have an excursion that is not good(be honest here!)upon returning, bring it to the attention of the excursion desk. Do BE polite about it! In most cases they will offer a partial refund. If many pax complain about it, the refund might be the full amount(not too often) Our ports of call were Grand Cayman/Cozumel/Costa Maya/Roatas/Santo Tomas/Key West. The weather slowly clouded up as we headed from Costa Maya to Central America. Cloudy/showery weather was the rule from here until we got to Key West. We had a nice lunch at Louis' Backyard( a popular rest.)Key West, unfortunately is really been getting more trashy over the last 20 years. No longer a stop I really care to do. Of all the ports of call, I'd say Santo Tomas is the least developed & ready for cruiseship tourism. There's a few nice beaches & small resorts a few miles from the ship, but otherwise I'd shop at the local port shopping mall & then just get back on the ship. Roatan, Honduras has nice beaches but the weather precluded the enjoyment. There is a great golf/beach resort called Pristine Bay. Oceania should really offer excursions there. You can also go yourself as well. Overall a great ship/cruiseline Would definitely go on Oceania again. Read Less
5 Helpful Votes
Sail Date: January 2018
Chose the Riviera January 2018 cruise because of its 10 day cruise. Embarkation was a disaster, taking 1 1/2 hours to get on board. Our embarkation staff was not well trained as I asked him whether he needed a credit card imprint and was ... Read More
Chose the Riviera January 2018 cruise because of its 10 day cruise. Embarkation was a disaster, taking 1 1/2 hours to get on board. Our embarkation staff was not well trained as I asked him whether he needed a credit card imprint and was told ,no. After a few days on board, we received a letter to attend at reception desk to provide credit card. What a waste of time. Very disappointing, as our May 2017 Marina cruise from Barcelona literally took minutes to embark with no hiccups. Once onboard, the staff as usual, was excellent always greeting guests with a smile. Dining in the specialty restaurants was outstanding , the Grand Dining Room also disappointed many nights with inconsistency of the entrees, with two people ordering the same item, one had tender meat the other un chewable. The staterooms are in need of refurbishment. Overall had a wonderful vacation and would return to Oceania. Read Less
5 Helpful Votes
Sail Date: January 2018
We enjoy good food and Oceania provides it. The ships are not crowded staff are very polite. Speciality restaurants are outstanding. We never ate in the main dining room. Was not thrilled with the menu. Entertainment was good we heard. ... Read More
We enjoy good food and Oceania provides it. The ships are not crowded staff are very polite. Speciality restaurants are outstanding. We never ate in the main dining room. Was not thrilled with the menu. Entertainment was good we heard. . One show at 9:30pm each evening. A little late for us as we are up very early. That did not bother us. I would like to see more speakers on board. Not just someone chatting about jewelry shops. One lady did a chat on bananas. They have a good selection of DVDs and very nice library on board. The excursions are no different from other cruise lines. Maybe a little more expensive we took the 4 free excursion package. One was canceled our money was refunded. The ship is quite cold in public areas This was our third cruise with Oceania. We booked an Alaska cruise for June on Regatta a much smaller ship. Read Less
3 Helpful Votes
Sail Date: January 2018
We love Oceania cruise line and this itinerary was perfect for a January cruise and getting out of the cold weather! Originally scheduled to visit San Juan and St. Maarten, we were taken to St. Kitts and rescheduled to visit San Juan. ... Read More
We love Oceania cruise line and this itinerary was perfect for a January cruise and getting out of the cold weather! Originally scheduled to visit San Juan and St. Maarten, we were taken to St. Kitts and rescheduled to visit San Juan. The East coast of the US was experiencing bad weather during our cruise and perhaps we were on the fringe of it---Nassau was very windy and not very warm. But our balcony allowed us to be out of the wind! The food in the main dining room, grill and cafe was excellent as well as the speciality restaurants . Our mini-fridge was replenished daily with soft drinks. Our room attendants were very efficient. The staff in the restaurants were professional and efficient also. We did not take any of the ship's excursions and the only comment I heard was that the prices were too much (this is probably a universal truth). The on board lectures were interesting and helpful. We did not do bingo, bridge, etc. so I cannot comment on those. We appreciate the casual style observed by Oceania and country club casual is perfect for evening attire! Read Less
Riviera Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 3.5 3.3
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.1
Family 2.0 4.1
Shore Excursion 4.5 3.2
Enrichment 4.0 3.5
Service 4.5 4.4
Value For Money 4.0 3.8

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