1 Helpful Vote
Sail Date: February 2019
This was our tenth cruise and second with Oceania. We were on the Riviera last year and had a wonderful time. Much to our delight this cruise was even better than the previous one. For us, as good as the ship itself was and all it had to ... Read More
This was our tenth cruise and second with Oceania. We were on the Riviera last year and had a wonderful time. Much to our delight this cruise was even better than the previous one. For us, as good as the ship itself was and all it had to offer, the best part of the cruise was the people. We met so many amazing people on this cruise and had a delightful time with them from the minute we boarded to the moment we left. We’ve been on the big ships in the past, but we much prefer the size of the Riviera. We find it's a little more intimate, with a sense of community when the ship is not a floating mega-city! Also, and I don’t mean to sound like a stuffy snob, but the type of people that cruise with Oceania appeal much more to our age and tastes than some of the other cruise lines. As so many others have noted, the food is outstanding from the main dining room to the specialty restaurants to the Terrace Café buffet. The buffet selection was as good as any of the other restaurants. Beyond the buffet's amazing selection, what also appealed to us about the buffet was that we don’t touch the food – it is served to us and as a result it is so much healthier. Speaking of healthy, we loved the fact that every morning we could get fresh veggie juice just like we have at home. In all the restaurants there were all sorts of healthy eating alternatives. The room was cozy but large enough. The storage space was adequate. Of course, we loved the balcony where we spent a lot of time enjoying our books and having a drink and taking in the gorgeous views. Even the bathroom was great. It was roomy and we loved having a tub. As for the entertainment, we’re not big on the song and dance shows, but we do love comedy, and on this cruise standup comedian Tom Drake was featured. He did two hysterically funny shows as well as a workshop on comedy. We were very happy with the ports we went to this year. The ports were Aruba, Bonaire, Grenada, Barbados, St. Lucia, St. Kitts and St. Barts. The stays in the ports for the most part were all day so we never felt rushed. Most of the excursions we chose were good – some better than others. St. Kitts was probably our favourite. We loved the beach and the drive there was breathtaking at times. Beach day at Aruba was great. We visited a lovely beach with lots of shade which we appreciated, and there was very good snorkelling there. We not impressed with the Spice Beach club excursion on Bonaire. It wasn’t much of a beach, but the snorkelling was good. There was only one port we didn’t visit, St. Barts, because we would have had to tender there. We don’t like the tenders that Oceania use. They use their lifeboats, and they are just too rocky. We had a bad experience on one last year and decided to avoid it this year. We found more than enough to do on board – trivia, miniature golf, shuffleboard, cooking lessons, (okay we’re 65, what do you expect!!) The staff was top notch. Everyone from our cabin attendants to the severs in the restaurants to everyone else on board were helpful, courteous and friendly. I should also point out that on this cruise we had the best cruise director ever. Her name was Dottie and she was by far the best Cruise Director we have come across in our ten cruises. She connected with the guests so perfectly. She was always bubbly, funny and just downright nice. Embarkation and debarkation was unbelievably smooth and quick. We hope to go on another Oceania cruise next year. We understand that the Riviera is going to be getting a little refurbishing. We did see some people complaining in previous reviews that the ship looked a little worn. We thought the ship was totally charming. We had no complaints about the appearance or performance of the ship. Hopefully we'll see what is new next year. Read Less
4 Helpful Votes
Sail Date: February 2019
Caribbean snorkeling cruise. Great space in the penthouse suite. Chose for the itinerary but wish they stayed longer in Bonaire. Did not like that we had to wear a life preserver is when taking the cruises excursion to snorkel. Food was ... Read More
Caribbean snorkeling cruise. Great space in the penthouse suite. Chose for the itinerary but wish they stayed longer in Bonaire. Did not like that we had to wear a life preserver is when taking the cruises excursion to snorkel. Food was quite good but wish there was more variety as 12 days I would’ve liked to seen different choices. Overall Oceania did a great job with organization embarkation disembarkation and meeting my requests. Pre-ordered particular juices ahead of time and we did indeed get them. Privee was very good. It was our third time booking Privee and it’s a fun evening. Jaques is way too creamy and rich. How could somebody possibly ruin escargot? By smothering cheese all over it. The easiest muster we ever did...thanks for that, luggage arrived by the time we entered suite... Crew friendly and helpful. Bingo run well until too many people ....had to stand in line for 30 min to purchase cards...unacceptable...Should have had several stations or areas to purchase cards to avoid long lines. Read Less
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6 Helpful Votes
Sail Date: January 2019
We chose this one over one that we had booked on the MSC Seaside because it included a stop in Cuba and one other country that we had not been to before in the Western Caribbean. We (my wife and I) also had her two brothers along for a ... Read More
We chose this one over one that we had booked on the MSC Seaside because it included a stop in Cuba and one other country that we had not been to before in the Western Caribbean. We (my wife and I) also had her two brothers along for a much needed vacation and we had wanted to see if Oceania cruises would live up to all the hype especially their cuisine. The food was very good, among the best we have had on cruises. Even though the choices on the buffet were limited what they had tasted very good and the sushi for dinner was the best that I had on any cruise. For breakfast I had to see how their lox (smoked salmon) stacked up against the best that I had on a cruise (Royal Caribbean 2006) and they came in a credible second to that one. Specialty restaurants didn't disappoint although they weren't the best we have eaten at they were good. At least the lobster I had on Oceania was better than that on board a recent Regent cruise. Our excursions were all enjoyable and nicely different from the typical cruise line fare. There were a couple of ports that Oceania didn't offer much if any that were exciting or even remotely interesting so we opted to get others from outside companies. The one we got for Cozumel, the Mayan Kun Che Park, was awesome and one that I would recommend to anyone who wasn't interested in visiting the ruins. This was the first time in several cruises that we didn't get a suite and I felt the squeeze in all aspects. We had a veranda room w/concierge and walk around room was minimal - the two of us couldn't go past the bed at the same time. Speaking of the bed, it was a queen bed, had no space under it to store our large suitcases. It has been decades since we shared one that small. The bathroom was large though and that could have had the bathtub taken out to add another 30 sq.feet to the room itself. As it was the only use the tub got was as storage for our suitcases. The staff was uniformly friendly, courteous and bent over backwards to accommodate our every need except for one exception - our concierge. First of all he never bothered to introduce himself when we arrived and a day or two into our cruise I noticed that one of our excursions was different than what we had wanted so I gave him a call and asked him if he would try to get it changed - a normal enough task for a concierge. His response: "You will have to go to Destination Services and ask them yourself." We went on a NCL cruise and had a concierge then who was outstanding. If I had asked him the same thing he would have wanted to know the numbers of both excursions and then would have gotten back to me within two hours with an answer. We never bothered this so called concierge again since it was obvious to us that he didn't want to do his job. I have to say this was the easiest disembarkation that we ever had. Even though we were given a time to get off the ship once we got down to the gangway level we were told that we could just leave - no muss, no fuss, no waiting for our tag color and number to be called. Easy peasy, lemon squeezy. All in all, we enjoyed the cruise and if Oceania has another itinerary that we like will consider them again. Read Less
1 Helpful Vote
Sail Date: January 2019
This was my 6 th cruise on Oceania, unfortunately is see the quality being eroded from past trips. Menus were repeated on a 10 day cruise, never had that before. Entertainment never a strong point with this line, generally that’s ok ... Read More
This was my 6 th cruise on Oceania, unfortunately is see the quality being eroded from past trips. Menus were repeated on a 10 day cruise, never had that before. Entertainment never a strong point with this line, generally that’s ok but this year was a repeat of the shows I saw last year. Quality of food was good, however it is never hot enough and I constantly had to request, send back etc dishes in all venues. Staff are still attentive but sometimes at breakfast waiting for coffee became almos am adventure. Smiles were a bit scarce too. Our trip to Havana less than great as we were not able to leave for our tour until after 11.00 due to the number of passengers booked on tours, something of a miscalculation on Destination Services part. Will be looking for another line next cruise to see if they are better. Sorry Oceania, time to oullup your socks and stop cutting corners! Read Less
10 Helpful Votes
Sail Date: January 2019
We've cruised about 20 times and had sailed with Oceania twice in the past, including another cruise on Riviera. We absolutely loved it. Oceania had become our favorite cruise line. Not any more. We were among many passengers we spoke ... Read More
We've cruised about 20 times and had sailed with Oceania twice in the past, including another cruise on Riviera. We absolutely loved it. Oceania had become our favorite cruise line. Not any more. We were among many passengers we spoke with who felt the same way. Always known for outstanding food, that's no longer the case. Perhaps half of the time the food was very good, The rest of the time it was very average, far too frequently bland or over-cooked. The buffet was especially boring but even the speciality restaurants were disappointing. The ship itself was often unpleasant. It was so cold in many of the public areas that we simply couldn't stay in that venue even though we were dressed in warmer clothing. They actually were offering blankets to guests in Red Ginger restaurant. Our Concierge level Veranda cabin was fine. Bed was comfortable. However, the closet doors banged together all night and we had to shove towels between them to keep them quiet. I don't recall the bathroom being so small, nor do I remember that it had a bathtub with shower and a separate walk-in shower. The sink area was tiny. I don't understand why there were two showers in such a small space. Perhaps the walk-in shower was added to accommodate the elderly passengers. The average age on the ship appeared to be in the early 80's. I'm not young, but I felt as though I had been allowed on a ship chartered by a nursing home. Not exaggerating! Most of the crew members were extremely nice and accommodating, especially the cabin stewards. We chose not to participate in many activities, so I cannot rate that part of the cruise. According to our pre-cruise itinerary we were supposed to be in Cuba from 7:00 AM to 6:00 PM. We booked a 3-hr shore excursion scheduled for 8:30. We weren't able to get on the bus until 10:30, thereby losing 2 hours in port. To make matters worse, the ship left at 5:00 instead of 6:00, meaning we lost another hour. We had to be back on the ship at 4:30, which left us with just 3 hours after our excursion to enjoy Havana instead of the 6 hours we had expected. We loved Havana and were sad that we had so little time there. We're unsure whether or not we'll sail with Oceania again. We may, but it won't be on Riviera. Read Less
Sail Date: January 2019
We booked this cruise because of the itinerary. It was a 14 day mostly southern Caribbean Cruise. 2 sea days out of Miami and two sea days coming back at the end with 8 stops in between and 5 of those were places we had never been to. The ... Read More
We booked this cruise because of the itinerary. It was a 14 day mostly southern Caribbean Cruise. 2 sea days out of Miami and two sea days coming back at the end with 8 stops in between and 5 of those were places we had never been to. The stops were all mostly great, except for 2 I would not go back to/ Riviera is a larger size ship in the Oceania line up but still pretty small in comparison to other cruise liners (approx. 1,200 passengers at capacity I believe although it was not at capacity on our cruise). Layout of the ship was good and the pool on the Lido deck is quite large compared to others I've experienced. 4 specialty eateries plus the Grand Dinning Room and of course the buffet give you lots of dinning options. The food was very good overall but I found the selection in the dinning room at dinner not much to my liking. The specialty places were better as was the buffet; surprisingly. We ate breakfast and lunch in the Waves Cafe which is a covered but open deck area on the Lido deck. It was faster and not as busy as the buffet, The buffet had more food options but the cafe was suitable for our needs. There was also a great ice cream place there where you could get milk shakes and well as ice cream in cones or in a dish, Smoothies were served there in the morning. Cabin and balcony were pretty standard although you could not fit an empty suitcase under the bed for storage, which is a first for us, You had to open them and lay flat to get them under the beds (very strange). The bathroom was the great part. Full tub with shower PLUS a stand alone shower as well with actual glass door rather then just a shower curtain! That set up was great! It's an older crowd you'll be sailing with so leave the kids and teens at home - they won't have much company if you take them along. We prefer sailing on small ships as you get to meet more people it seems, particularly if you choose to share a table at dinner in any of the eateries. One thing that I though was odd were the vibrations I could feel at certain spots on the ship. In the Grand Dinning Room (stern of the ship) and in the Waves Grill/Cafe (mid-ship) there was a noticeable and annoying vibration. I have not noticed that on any ship I have sailed on in the past. Overall, a very nice experience as service was excellent in all aspects of the cruise. Entertainment was good at times and poor at other times but that depends on your likes and dislikes I suppose. Read Less
5 Helpful Votes
Sail Date: January 2019
The itinerary was the main attraction, plus decent reviews. I'll start with the positives. Embarkation was easy. Service in all areas was really good. End of positives. The ship rode poorly, even in fairly calm seas. ... Read More
The itinerary was the main attraction, plus decent reviews. I'll start with the positives. Embarkation was easy. Service in all areas was really good. End of positives. The ship rode poorly, even in fairly calm seas. Constant bumping noises & feelings for the first 2 days , for no apparent reason. Stateroom ( Concierge Veranda ) - lots of creaking noises - had to jam pieces of cardboard in several areas so we could sleep. Also way too small for the price. Veranda tiny. Cruise director - loud PA announcements as early as 7:45 - could not possibly sleep late if you so desired. Unnecessary announcements several times a day - just repeating the info in the daily newsletter. Food - sometimes very good, but quite a few times inedible. This was true in all dining rooms. Food mostly bland, possibly catering to the passenger makeup - average age was well into the eighties. Lunch buffet pathetic. If you wanted a drink pre-dinner, good luck finding a seat. Extremely limited. Shows - mediocre. One comedian was really good, all other shows no better than the lower priced ships. No way we would ever sail with Oceania again. Read Less
3 Helpful Votes
Sail Date: January 2019
Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And ... Read More
Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And excellent recorded music. Sets and background video images on screens. Of the forty cruises we have been on, on Cunard, HA, Seabourn, Silversea, Regent and Celebrity, and Oceania, this is the best set of shows we have ever seen and the most talented entertainers. We have sat through some real snooze cruise shows over the years and honestly we were so impressed with this team and the shows themselves. Handsome young men and beautiful girls, all well choreographed, talented and produced.I cannot enough. The pool deck chairs, while packed in like sardines, are very comfortable. Very thick chair pads and towel covers. Unlike some competitors, who provide no chair pads. Oh my aching back. Food on board Oceania is said to be the best at sea, and the 4 specialty restaurants of Asian (Red Ginger), Jacques the signature French of Jacques Pepin, the Italian Toscana and the grill Polo Lounge all provide really knockout and authentic meals. High end ingredients used and great chefs that produce truly fine dining experiences. The MDR itself is also very good, and service superb throughout the ship's restaurants. Very attentive and competent waiting staff. Buffet in the Terrace is so dull and boring, although many onboard could not wait to fill their plates and stomachs. Speaking of which, many oversize anatomies on board. Growing worse we have observed over the years. The cabins are very nice. We had any A class cabin, and while the bathroom is small, the size of the cabin and balcony was fine for a ten day cruise of the Caribbean. Anything longer we would have opted for a more spacious P cabin with a walk in closet and more interior space.. Officer staff removed and not very passenger interactive or friendly. Not a good mark for Oceania. Captain made his daily announcements but was a ghost. The ship itself is only 5 or 6 years old and very modern. Very open with lots of public space and bars. Martinis is the place for cocktails. Ship sails well, but the Caribbean seas were calm throughout the ten days. The drinks packages offered were fair priced, and the wines included drinkable if not great. All typical of what passes for wine lists on all cruise lines today. Bottle a la carte prices exorbitant for the product available. Horrendous boarding experience in Miami. Oceania should be ashamed, even though some of it was caused by the unfortunate death of a crew person and ship's late arrival.. But no command presence on the ground to handle the huge backed up crowd waiting to board, and very poor communications. It almost got out of control. Not a bright spot on this cruise, but fortunately it was not a harbinger of bad things to come as many feared. All in all Oceania continues to do a very good job, even under NCL ownership. Many fears have been allayed. The product is the same as it first was for us ten years ago when we first sailed with Oceania, which is very good indeed .And the ships size of 1250 passengers while large for us was not too problematic, except for sea days when the sardine factory on the pool deck was overactive. Read Less
Sail Date: January 2019
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the ... Read More
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the entertainment. We're both in the food industry & this is a reason we've done 2 cruises on the Riviera. We'd have gone back in 2020 for another 14 days, but the only cruise is a 14 day "midweek" type cruise. We hate getting back midweek. We like that 2 day relaxing affair that a Fri-Sat cruise ending affords. Unpacking etc. winding down from the enjoyment & getting ready to be back to work(Uhhgg!) We've noticed with lots of cruises, that the quality starts to slide each year. Not so on Oceania. Our cabin was 8100, which is a great cabin. You hop off the elevator & you're right outside your door. NO noise issues at all. The only thing was, that a prior guest had "bent" the shower door a bit, so it didn't close properly. This allowed water to get out, which wet the floor allowing for the floor tiles to get wet & "pop" up. We notified our attendant about this...It looked like it had been going on awhile as you could see new grout in the floor. This time they fixed the problem & no more issues after about day 3. The room itself was very nice. Fairly large for a Veranda type cabin. With a decent sized Veranda, that you could actually relax on. If there is one thing about Oceania that we've noticed, it's that they really don't offer much to the LGBT community. There was one & only one get together & it was set right at dinner time. Needless to say we didn't attend. Last year we share a table with a Texas couple In Polo Grill, who upon "figuring" us out, just totally "clammed" up for the rest of the meal. Not a good experience for us or them. This Year we had to again share a table(this time in Jacques)The couple saw us & immediately came up with the excuse that the table was too close to the entrance(not at all!) So we had a 4 person table to ourselves & thoroughly enjoyed it. It's obvious to the reader that we try to not share tables to avoid making us or other tablemates uncomfortable. Read Less
Sail Date: January 2019
I prefer cruises to interesting destinations. Caribbean cruises involve visiting tropical flea markets, but we enjoy the shipboard experience. We took an Oceania cruise to Alaska 6 months earlier and enjoyed it very much. The food ... Read More
I prefer cruises to interesting destinations. Caribbean cruises involve visiting tropical flea markets, but we enjoy the shipboard experience. We took an Oceania cruise to Alaska 6 months earlier and enjoyed it very much. The food quality in the main dining room was not as good as our Alaskan cruise. It deteriorated markedly. The food quality and menu selection were disappointing. The specialty restaurants were superb, but Oceania limits the number of visits during each cruise. Also, the quality of room service also deteriorated. For example, the French onion soup at the specialty restaurant was excellent but barely edible for room service. We had a balcony room. Because of its location, it was nearly twice as large as the others. The in-room television programming was terrible. Oceania cruisers are older and spend more time in the rooms. Three years ago, we took a Viking river cruise that had on-demand programming. Oceania needs to step up. The Internet service is sub-par. Other companies have upgraded transmission speeds, and Oceania should keep up. The gym is adequate. I suggest they invest in a variety of kettlebells. They also have a trunk flexion machine that damages the spine. I enjoy playing video poker, but their machines are a rip-off. Installing some 9-6 machines wouldn’t impact their bottom line. I won’t play their machines, so they have no chance to take my money. I like Oceania and have booked a cruise to Tahiti. However, if they don’t step up, we’re going to go with another company. Read Less
Riviera Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 3.5 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 2.0 0.0
Shore Excursion 4.5 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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