1 Helpful Vote
Sail Date: March 2019
First time cruiser excited about seeing Cozumel. I knew beforehand smoking was allowed in the bars and the casino, but I did not know the whole ship would smell like an bar! The lounges and casino do not have physical doors, The entry ... Read More
First time cruiser excited about seeing Cozumel. I knew beforehand smoking was allowed in the bars and the casino, but I did not know the whole ship would smell like an bar! The lounges and casino do not have physical doors, The entry is wide open and the second-hand smoke travels throughout the ship. I will never go on another cruise unless it is non-smoking or doors and ventilation is installed. Also, there were so many drunk people even though it was not spring break time. I saw one college girl vomit onto a towel on the Serenity deck. The pool was very small and i would never take children on the cruise since there is such a drinking/partying atmosphere. I saw many, many women in the hallways and hamburger restaurant in only bikinis. Appropriate cover-ups were not enforced. The ship was clean and our dining room waiters Eric and Jorge were fantastic. It was hard to find your way around especially since the stairs are not labeled and you never knew which floor you were on. Floor level signs would have been a huge improvement. The onboard entertainment is what I would call cheesy. The bingo was $40 for three bingo cards and lasted less than 10 minutes of actual calling time. The website lists many restaurants, but in reality most of them were in the same cafeteria and each area was labeled as a separate restaurant. For example the ice cream machine was given a separate restaurant name. The coffee shop and sushi counter seemed to be tucked away in a small out of the way area and hard to find. The jewelry and pictures were pushed heavily. The pictures taken were displayed haphazardly and were moved around so much you could not keep up with your pictures to purchase. Read Less
1 Helpful Vote
Sail Date: January 2019
First let me say that we had bad weather almost the entire time which was not Carnivals fault but the whole boat smelling of sewer, the elevators not working half of the time, and people throwing up on the stairs and It getting left there ... Read More
First let me say that we had bad weather almost the entire time which was not Carnivals fault but the whole boat smelling of sewer, the elevators not working half of the time, and people throwing up on the stairs and It getting left there were all very gross and off-putting. Our itinerary stated that we had an extra fee associated with the dining room we were assigned to and this being our first cruise, we spent every meal in the Lido buffet where the fool was golden corral quality at best. Cozumel was overpriced and the sales people were very aggressive and we had to pay a "fee" to enter a free beach. Every onboard activity was laced with a sales agenda and we were stuck on the boat an additional 9 hours due to "weather conditions". we paid over 150 in tips to people we never even met. I will say that our room steward was excellent, thoughtful, and friendly. I guess cruising is not for everyone. We drank a lot of overpriced alcohol and gambled in the casino where ashtrays were as esteemed as gold bricks but other than that, there did not seem like there was much else to do. I will never get on a boat the rest of my life but experienced cruisers told me that the cruise we were on was not typical of most cruises. I still feel traumatized from the fact that we couldnt just walk away when the going got rough and that is my opinion of this particular boat. Read Less
5 Helpful Votes
Sail Date: January 2019
I chose this cruise because of the high ratings the ship received for families. I have cruised with Carnival on different ships 2 other times as well as sailing with RCL and DCL. I booked the cruise as a gift to my husband for his 40th ... Read More
I chose this cruise because of the high ratings the ship received for families. I have cruised with Carnival on different ships 2 other times as well as sailing with RCL and DCL. I booked the cruise as a gift to my husband for his 40th birthday. The ship had a scheduled dry dock which ended prior to this sailing. I thought that meant maintenance would be completed and the ship would be in top condition. Boy, was I mistaken. The first day of our cruise was cancelled as well as one of our 2 stops. We were notified of this while traveling from Michigan. We were offered the opportunity to cancel with a full refund which I thought was nice, however, I was just arriving into New Orleans and thought we could make the most of the trip. We planned on renting a car anyway to get from New Orleans to Mobile and had a hotel booked in Biloxi. We were compensated with $50 per person on board credit and one day of our cruise fare credited to the on board account. I was completely satisfied with this. We decided to book a room in Mobile for the night that we would have been on the ship. Choices were limited because of a football event happening in Mobile, but we stayed within walking distance to the terminal and the price was not too bad. The weather was cold and windy the day of embarkation, but my spirits were high because I knew it would get warmer as we headed to Mexico. Embarkation was extremely smooth. The best I have ever experienced. Everyone was helpful and friendly. We got right onto the ship with no wait and we carried our own luggage to our cabin. Some crew members even offered assistance to myself and my 8 year old daughter on the stairs which I thought was really great. Things started to go downhill as soon as we opened the door to our oceanview cabin. It was tiny. There was nowhere to sit. The bed took up most of the space. The one outlet available was positioned so that I could not use the adapter I brought to add outlets. The bathroom door would not latch nor would one closet door close. One closet had a bad odor. The window was so dirty with paint and caulk, it was depressing to look out. Plus the curtains and walls were stained. When the bed that folded out of the wall was put down, it overlapped the king size bed. A small cot was placed under that bed making it impossible to ever walk around the bed. Also making it so that one must be careful while crawling over the bed to get to the window so as to not hit the upper bed. The television was more like a small computer monitor. The bathroom and shower were good size, but the curtain would not stay attached and the water temperature was difficult to control. There is no counter space at all and very little bathroom storage. The hooks that are on the door are only about half inch so hanging items was also a challenge. The ship looked worn and numerous bathrooms on the lido deck and around the ship were not functioning. They were frequently found to be dirty and the toilets would not flush. Leaks from pipes were happening in several places. Painting was in progress throughout the cruise and the odor of paint thinner would sometimes be present in our cabin, which coupled with nausea from sea sickness, is even more unpleasant. The dining, however, really did impress me. I loved Guy's burgers and the buffet and deli were open so many hours with excellent food choices. We had anytime dining which worked out very well for us. The food was wonderful and the service was really great from a few servers. My kids used Camp Ocean and they really loved it. The camp counselors do a fantastic job and made it a point to make us feel special. Acitivities on the ship were pretty good. I wish there were more scheduled family activities and that the children's activity schedule was available on the Hub. I never made it to any shows, but I heard some were cancelled because of the amount of movement from the high swells we were experiencing for the majority of this cruise. Our cabin was cleaned one time throughout our entire trip. The beds for the children were left out throughout our sailing. I saw our steward one time on our first day. She welcomed us by telling us about the strict smoking policy. I explained that we do not smoke and hate the smell of smoke which I could smell strongly in the hallway. We were located across from a door that said "Crew Only" on it and that door was never fully closed. I believe the smoke smell was coming from there. During the night as the ship rocked significantly, the closet door would creak and the bathroom door had to be left open or it would swing open and closed. The weather was poor for most of the time which I know cannot be controlled. It probably impacted my perception of this cruise, but the ship was really in need of more refurbishment. We have decided that we will not sail with Carnival again based on this cruise. There were other things that were not great on this sailing, but I have listed the main problems. I know others on the ship were also disappointed. I consider myself pretty easy going and I don't like to complain, but this was really a bad cruise experience. Read Less
3 Helpful Votes
Sail Date: January 2019
We usually go with a different cruise line but went with this trip because it was a family trip. Ship was dry docked for 2 weeks before this scheduled trip (Jan. 21st). They suffered a propulsion issue that canceled our first day be wise ... Read More
We usually go with a different cruise line but went with this trip because it was a family trip. Ship was dry docked for 2 weeks before this scheduled trip (Jan. 21st). They suffered a propulsion issue that canceled our first day be wise they couldn't get up to speed. We will be given credit for that day and were given an onboard $50 credit. They also took away Progreso port and gave us credit for port fees. Embarkation was relatively smooth despite all passengers being told to show up at the same time. Here comes my major problem with the trip. If it was dry docked and suffered this propulsion issue on the way back to Mobile, there is no way it was fixed properly because we had one of the roughest trips overnight. I had a room that looked out the back of the ship. The amount of vibrating was not normal. It could be felt all the way up to lido deck. Most passengers including my family were super sick. Vomit in hallways and on elevators. Beds sliding across the room. My kids and myself falling out of bed. Seriously scary. Water coming through the ceiling in the hallway draining into state rooms. Musty/mildew smell throughout the entire ship. The winds delayed us so much we got to our only stop late. No pools until the last day. No mini golf, waterslide only open a few hours. Ship did not feel stable despite sea being relatively calm for trip back. Maintenance crew was out and about doing things that should have been done in dry dock like painting and replacing stateroom carpet. No one ever did clean the carpet in the hallway under the leaking ceiling . After second day crew did not really care about trying to solve any problems while we were onboard. They spent their time preparing things for the next trip. This is fragmented and sort of out of order as I just got off ship this morning. The ship needs to be retired. It's not safe to be out if it's going to be tossed around like that. It obviously does not have the power or stamina to make it through a storm. Pick another ship!! Read Less
2 Helpful Votes
Sail Date: December 2018
We chose the carnival fantasy simply because we saw good reviews on how it was a family style ship. To be honest, it was my first cruise but not my husband or daughters first cruise. Going off their previous experience, food was honestly ... Read More
We chose the carnival fantasy simply because we saw good reviews on how it was a family style ship. To be honest, it was my first cruise but not my husband or daughters first cruise. Going off their previous experience, food was honestly mediocre. Very similar to Golden Coral, (if you like that kind of food then you’ll be satisfied. There wasn’t a big variety of things to have, such as for dinner it was the same food almost every night. We were expecting great food, we were hoping to at least have good quality food. The crew members were top notch, very friendly, kind and informative! The ship was very out of date, and not kept up well. The tube where the water comes out on the drink dispensers were brown/moldy. Not sure if there is even such thing as a health inspector on this cruise line. The ceiling was leaking in the food area and so there were buckets out catching the water while we all ate, not to mention the water dripping on my neck behind me that started. Next disappointment was when docking in new locations, the process is easy getting on and off, it just sucks that we don’t have much time doing the activity we paid so much money for. I hate to leave a semi “bad review” but I want people to be aware of the small things that matter when boarding a cruise ship with their families. This was more on the less expensive side when we booked, so I guess you get what you pay for. For the rest of my family, this was their first cruise and this cruise kind of let them down and possibly wouldn’t cruise again because of this “bad” experience. Unfortunately I can’t upload pics using my cellphone but trust me I have them all! Read Less
4 Helpful Votes
Sail Date: October 2018
My husband and I planned a last minute cruise on Carnival Fantasy out of Mobile Al. I have cruised a couple of times before on Royal Caribbean and had a wonderful experience and this was my husbands first cruise so I was excited for him. ... Read More
My husband and I planned a last minute cruise on Carnival Fantasy out of Mobile Al. I have cruised a couple of times before on Royal Caribbean and had a wonderful experience and this was my husbands first cruise so I was excited for him. The moment I got on the ship i thought what a disappointment. I knew the Fantasy was the oldest ship but I was hoping it was kept in better condition and it was not. It felt dirty to me and my husband like it had not been cleaned well. Our Cabin smelled like sewage when we entered. We had rusty water coming in our window. Curtain was old and falling down. On the top deck while sitting on bench looking out at water we noticed screws missing out of the railing and the top railing was flapping in wind. Whole thing is a rust bucket. We paid to have the internet and you couldn’t even use it. The food was bland to say the least sometimes even cold in the dining room. Poor few selections on buffets. Thank goodness for Guy’s Hamburger Restaraunt on board. Even the desert bars were very poor in taste and selection! One pool for 2600 people! One really good band on board. I hate this was my husbands first cruise experience! Hopefully I will be able to get him to go again but NEVER on Carnival! Don’t waste your money on this ship please! Had a nice excursion experience in Kozumel! Read Less
4 Helpful Votes
Sail Date: August 2018
My sister pick this cruise the worst cruise trip will I will never come on this boat again until it get remodel . The room was nasty looking. The food was the same food in the diner room every night one or two thing changed . The employees ... Read More
My sister pick this cruise the worst cruise trip will I will never come on this boat again until it get remodel . The room was nasty looking. The food was the same food in the diner room every night one or two thing changed . The employees told us this boat just came back two years old. It need to go back out until it get fixed. My room door kept coming open. Nobody knew why was scary me I was ready to get off the boat. The window was dirty. The Hostess in the diner room was very ruded to us everyday, need training again. The housekeeper was very nice. I told her no services. I wanted to make sure my room was clean. I talk a lot of people’s on the cruise said the same thing. The worst cruise ship. Read Less
Sail Date: August 2018
The staff and service on the ship is outstanding. They all work hard to try to please you. This is the redeeming quality of the ship. Everyone should make sure the staff is compensated by leaving gratuities on their bill. It isn't ... Read More
The staff and service on the ship is outstanding. They all work hard to try to please you. This is the redeeming quality of the ship. Everyone should make sure the staff is compensated by leaving gratuities on their bill. It isn't fair to remove them! This ship is way past due for a remodel. We were in a handicap room for my mother-in-law. Bathroom smelled like mold, exhaust wasn't working very well. I immediately reported. Our room steward worked diligently with maintenance to try to get it to smell better. They sprayed something on the mold and it made it livable, but in 2 days the smell was back. Maintenance attempted to repair the exhaust, but failed. They were several places in the common areas of the ship that smelled moldy also. They definitely have moisture issues that need to be addressed. My elderly mother-in-law didn't notice, but I did. So if you don't have a good sense of smell, you will be OK. Food was just OK. Mainly high calorie, high fat foods. You have to pay extra for a better cut of meat now - $20 per meal. The coffee shop has decent desserts for a reasonable price $2 - $3. Desserts in the dining room weren't that great. Ordered the chocolate melting cake the first night. It was served cold and wasn't very good cold. I didn't go on any excursions because of taking care of mother-in-law. There isn't much in the 2 ports if you don't go on an excursion. Cruise is geared for 20 - 30 year olds. Not much in the way of sofisticated enrichment programs. The 3 people that I was travelling with were disappointed that there wasn't an assigned time to meet other bridge players. We were also disappointed in the shows. They were about 30 minutes long, not the elaborated shows that we remembered from past Carnival cruises. Cruise Director works hard to make the cruise fun. It is just difficult for someone in a wheelchair or walker to get around on a large ship. I would not recommend. Spent so much time on board waiting on an elevator that we could fit into with her scooter. Read Less
4 Helpful Votes
Sail Date: July 2018
I love Carnival, but this cruise was my least favorite. Wonderful ship and destinations. I ordered the "faster to fun" $79dollars. They don't honor it on the fantasy they said it only works if you have tender ports? ... Read More
I love Carnival, but this cruise was my least favorite. Wonderful ship and destinations. I ordered the "faster to fun" $79dollars. They don't honor it on the fantasy they said it only works if you have tender ports? Gave me a phone number just for faster to fun package they told me that I can't use number due to I have "any time dining" I asked for refund was told no. Waste of money for faster to fun only on the fantasy. I killed cockroach in dining room, room M192 was only to be cleaned if we left room from 8-12 steward said after 12 room wouldn't be cleaned and he could give me shorter time to be out of room all or nothing, did come to agreement that I could call him and let him know we left for are 2hr breakfast. We cruise a lot and would take carnival again just not on the fantasy. Read Less
2 Helpful Votes
Sail Date: April 2018
I went on this cruise with friends to celebrate our 60th Birthdays. The food in The dining room was excellent, at Guys burgers, was very good. But the buffet and Mexican restaurant needed much improvement. The rooms could use updates along ... Read More
I went on this cruise with friends to celebrate our 60th Birthdays. The food in The dining room was excellent, at Guys burgers, was very good. But the buffet and Mexican restaurant needed much improvement. The rooms could use updates along with all the bathrooms on the ship. The cruise director Benjamin and the guy in the piano bar were the best things about the whole cruise. I would never go in the Fantasy again. Dealing with drunk and disorderly guest was terrible. I guess these are cruises for younger people who like to stay drunk all of the time. I will say I was very pleased with how they handled the drunk and disorderly in a timely fashion. The room stewards were pleasant but not the best we have ever had on a cruise before. I was just overall disappointed in the ship and the condition it was in. Read Less
Carnival Fantasy Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 3.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

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