186 Carnival Fantasy Cruise Reviews

We picked this cruise because it started and ended in San Juan PR where we wanted to have a pre and post cruise beach front resort vacation with this cruise in between. The price on this cruise was a very good value and it offered five ... Read More
We picked this cruise because it started and ended in San Juan PR where we wanted to have a pre and post cruise beach front resort vacation with this cruise in between. The price on this cruise was a very good value and it offered five ports over the seven night cruise. We wanted to be sure we would have our best chance for good weather getting away from the snow at home and with San Juan offered this. We knew it was an older ship and that we had been to all these ports before but getting away from winter on a cruise is something we like to do. Pros; The crew really went out of their way to treat us well and make us feel welcome. The bed and bedding in our cabin was the best I've experienced in my 20 cruises. The entertainment on this cruise far exceeded what I've had on any cruise in 20 years. We saw three shows put on by the ships own entertainers and were amazed by how much better they were than what we have gotten used to on other cruises. The two comedians we saw preform were much better than usual as well. On this cruise we were denied entry into one port because of the virus scare but Carnival not only got another port where we could land, and one we had never been to before, but also gave a $200 shipboard credit as well, which we felt went well above and beyond. We had a great excursion on Barbatus with a beach hopping van trip through Carnival. Cons: This is an old ship and although there has been some updates, still really showed its age and we were surprised how much we missed the newer ships we have been on. We didn't like the food on the lido deck as much as on other ships. They should have had staff on the pier at embarkation to help priority passengers find the priority boarding line. A number of breakdowns like ice machines and elevators that didn't work at times, real limitations of bathrooms in public areas, the layout of the ship, lifeboats blocking the view unlike other ships, our cabin had a few problems. As much as we liked a number of aspects of this cruise the ship itself got in the way. If they are going to keep this ship they need to do a full overhaul. Read Less
Sail Date March 2020
Friends asked us to go with them on their first cruise. We went along to be with our friends or we probable would not have gone. We had no complaints about the food or house keeping they were great. The ship is worn out. Our closet door ... Read More
Friends asked us to go with them on their first cruise. We went along to be with our friends or we probable would not have gone. We had no complaints about the food or house keeping they were great. The ship is worn out. Our closet door would not shut, the refrigerator was old not dirty but dingy. The couch was uncomfortable The ship is so small by current standards it looked like a pygmy in the port at Cozumel along side the other ships. During most of our trip the gulf was very rough and with this small of ship was bobbing around day and night. We were awakened at night by the deck chair on our balcony sliding up to the widow and banging it to it every time a wave hit. The ship was rocking so bad the toilet lid was banging also. They had to drain the pool because the water was going everywhere. Everyone the crew included was seasick the trip home from Cozumel. Read Less
Sail Date February 2020
My family chose to cruise for Christmas. I’ll start with the pros: Staff on this ship were amazing! Our stateroom steward, Waiyn was incredibly helpful and kind. Our dinner staff was wonderful and extremely accommodating for my one ... Read More
My family chose to cruise for Christmas. I’ll start with the pros: Staff on this ship were amazing! Our stateroom steward, Waiyn was incredibly helpful and kind. Our dinner staff was wonderful and extremely accommodating for my one year old. As old as the ship is, I will give the staff credit for keeping it absolutely spotless. Everywhere you go on the ship, someone is cleaning something I wouldn’t even think to clean. Kudos to them! Boarding and disembarking the ship was simple and quick. Negatives: our cruise sailed from Mobile, to Progreso (Yucatán) and Cozumel. Our day in Progreso was not what I anticipated in the worst way. We waited in one line after another for transportation to a filthy beach with literal concrete walls topped with barbed wire and people trying to sell you something if you so much as look in their direction. We knew immediately we weren’t staying there, so found someone who sold us a day at an “all inclusive” so we took a bus there. The staff for this excursion was very kind and wanted to make sure we enjoyed ourselves and we did, the all inclusive was fine. I honestly can’t imagine why Carnival has chosen Progreso as a port destination. I would NEVER recommend it. Our day in Cozumel was amazing, however! So much fun and we reserved a spot on Cabana Beach. HIGHLY HIGHLY RECOMMEND Cabana Beach. Ship: Old and needs to be retired immediately. There are two smoking sections on the ship (one is inside next to the casino) and thus, the entire ship reeks of smoke. It’s disgusting. Only 3/4 elevators were working on my section of the ship. 1/2 glass elevators in the atrium worked. And 2/4 worked in the back of the ship. Everyone pretty much took the stairs instead of waiting for an elevator. Pretty difficult when you’re carting a stroller everywhere, so that was inconvenient for us. 2/4 coffee machines were out of commission and the ice cream machines worked most of the time. Food: pretty good. Guy’s burger joint was by far the best spot to eat on the ship. Drinks were great I was very disappointed my one year old wasn’t even allowed to play in the splash pad in a swim diaper. I totally understand not letting diapered babies in the hot tubs or pool, but come on. Running around on the splash pad was literally all she wanted to do and she had a blast until they told me I had to take her out. Huge bummer. They need to reassess that rule. I wouldn’t sail again with a toddler because there is nothing for them to do. Read Less
Sail Date December 2019
We wanted a very cheap way to visit Cozumel and this was it. We got an inside room that was small but the total price was only $715 for the 2 of us. Embarking was fine. We carried our luggage. Disembarking was a little strange but it went ... Read More
We wanted a very cheap way to visit Cozumel and this was it. We got an inside room that was small but the total price was only $715 for the 2 of us. Embarking was fine. We carried our luggage. Disembarking was a little strange but it went quickly after we finally got in line. We left our room at 8:30 and were in our car leaving town by 9:30. Carnival is a Fun Ship and very noisy everywhere. We haven’t been on Carnival before and it is a little different. Lots of young kids. We found the food on Lido to be very subpar. We ate in MDR for breakfast and dinner and enjoyed it. DH really enjoyed the vegetarian plate 2 nights. The pizza on Lido is not very good, Guy’s burgers are good but the fries aren’t so much but the deli is good. We went to 3 shows—Motown, British Invasion, and Country. They were about a 3-4 on a 5 scale. We were uncomfortable with the Country Show—it made the country girls look and act like hookers! Too suggestive and I would not have enjoyed watching with my grandkids. The lobby bar was fun, the bartenders were great. The cruise director, Pauly, was a hoot in the evenings for music trivia. The 9th deck is a smoking area in the lobby, bar and casino. It truly smells, but I understand lots of smokers enjoy having a place to smoke. Read Less
Sail Date December 2019
We chose Mobile due to proximity to home and not going near Orlando where we would be tempted to go to Disney. The staff aboard is great. They are nice, lively and patient. Marty, Gemma, and Lizzy are all wonderful fun staff members. ... Read More
We chose Mobile due to proximity to home and not going near Orlando where we would be tempted to go to Disney. The staff aboard is great. They are nice, lively and patient. Marty, Gemma, and Lizzy are all wonderful fun staff members. We also really enjoyed the variety at dinner. It was nice to try new things we had never had before. The casino is on the same floor as the Camp Ocean and smoking is heavy there. Our son had an asthma attack going to Camp Ocean one night so we spent time treating that. You could smell the smoke all over the 9th floor which also happens to be where to go for the photos each day. It's just heavy. The elegant night was less than elegant. More people in shorts and t-shirts than elegant wear. We enjoyed our time we were dressed up, so it is what it is. I just thought it was typical to dress as suggested. We are not a party family. We are very conservative in our activities so the crowd was not our favorite. It was like spring break on the ocean all week with loud adults and inappropriate behavior for a family cruise. Midnight still having people hollering down the halls was annoying as we were trying to sleep. A lot of individuals were commenting on people in swimsuits and how they didn't belong in swimsuits at all and taking photos of them so I didn't even bother trying to enjoy the water with my kids. That's on me for being self conscious though. I will also say that Camp Ocean was supposed to be separated by age, but they put the 6-8 year olds with the 9-11 year olds. There were a lot of 6 year olds so our 11 year old (who turns 12 in a few weeks) stayed with us after day 2. He was not thrilled with the activities being moved to being only for the younger kids. The atmosphere just wasn't for us. That's not to say it wouldn't be perfect for others. It's just not for a more conservative family who want to enjoy a relaxing vacation. Read Less
Sail Date September 2019
Fair warning, we have sailed on Princess for our previous 4 cruises after switching from Carnival after 6 cruises with them, on various ships (Holiday, Fascination, Elation, and Miracle). And yes, I’m long winded and critical, but I do ... Read More
Fair warning, we have sailed on Princess for our previous 4 cruises after switching from Carnival after 6 cruises with them, on various ships (Holiday, Fascination, Elation, and Miracle). And yes, I’m long winded and critical, but I do give props where they are due. My wife and I decided to try Carnival again as Mobile is a very convenient port for us versus driving to Fort Lauderdale to sail with Princess. We previously sailed in Grand Suites with Carnival and planned to this cruise as well, however we were offered an upsell to an Owner’s Suite, which we (foolishly) took. Don’t take the upsell unless you NEED the extra room as this cabin has PLENTY of extra room (it’s over 900 sq ft!). There are only 4 elevators that go to the forward Sports deck where these cabins are located. The 2 atrium elevators (which are both currently broken and not scheduled to be replaced until December 2019, at the earliest) and the two forward, port side elevators, 1 of which routinely takes a minute or two to settle on the floor it is stopping at, and the other which seems to operate properly, but seemed to be down for maintenance very often on our cruise, the last 2 full days of the cruise, specifically. The other 2 forward elevators stop at Lido deck, 2 decks below. So for 3/5 days of the cruise, there was only 1 working elevator that could take you to Verandah or Sports deck. Ok, back to the cabin, PH1. These cabins are ENORMOUS and look fantastic in the various photos and videos you can find online and are emailed when offers the upsell. Buyer beware, these cabins, at least PH1, was not very well maintained or deep cleaned very often. Nice coat of dust everywhere, marble floors in serious need of mopping/polishing, broken/missing lightbulbs (and the cabin, in general, is not lit very well, at all) and while the views should look amazing through the wall to wall windows in the living room and bedroom, they aren’t tinted or mirrored (everyone on Lido can see you!) nor are the outside of the windows ever cleaned. Even if you don’t mind the dirty windows, don’t leave the shades open very long as the cabin AC cannot keep up with the heat from the windows, the room will get very warm, very quickly. Room steward: Very efficient, however also responsible for some (most?) of the cabins on Verandah deck, so she would call to make sure we were out of the cabin before coming up with fresh towels and to refresh the room. I never saw a cart or other cleaning supplies, and I didn’t find a stash in the room, so yes, that did make us suspicious regarding the cleanliness of our cabin..... Food: Dining room: Only dined in the dining room once, for seaday brunch. Service was good, as was the food, although apparently, for brunch, the wait staff rotate through serving different sections of the dining room. Once your area’s tables have all been served, do not expect anymore service as the wait staff waves bye and moves on to another area (I wish I were joking). Buffet: We tried to eat at the buffet mainly, however it is extremely small, and the options are very limited. You are lucky if you have 3-4 options somewhat similar to what is being served in the dining room for lunch/dinner. That’s about all they have room for, and both “sides” of he buffet serve identical items. The salad “bar” is very lacking and the dessert area had, at most, 6-8 options, including the sugar free and whatever other dietary options they include. Side note, for parents as we used to cruise with our son, who is now grown - I seem to recall there always being fries, chicken fingers, Mac and cheese, etc (think kid friendly items) on the buffet. We didn’t see any, that we can recall, on the buffet ever, so parents beware. Guys Burgers: Best burgers and fries I’ve had at sea to date. Get the usual toppings from the servers and make it your own at the Toppings bar, which has just about anything you would want to put on a burger. Beware, the operating hours vary and they usually don’t start serving until Noon, even on sea days and might be open until 6, if you’re lucky. Blue Iguana Cantina: If you think Guys’ has weird operating hours, good luck getting anything from the Cantina as we never got to try it because they were either closed or had an enormous line during their few open hours. They do open in the AM for breakfast burritos (and never had a line, so unsure if it was worth trying for breakfast, which we didn’t) and reopen for lunch around noon, but always seemed to be closed by 330. Deli: Very good, usually a long line, but was worth the wait (and they have fries). They have daily specials as well as the usual menu, be sure to read the sign. Pizza: This pizza can’t be called pizza, sorry. And I used to like Carnival’s pizza. To be honest, I dislike Princess’ pizza as well. But to describe this “pizza”, Think of a tortilla with some red sauce slathered on it, with a few globs of melted cheese, and a sprinkling of toppings. A piece of pepperoni pizza (2 slices they way they serve it, half a “pizza”) had a total of 5 small pieces of pepperoni. Where you would expect more pepperoni to be was where the globs of cheese were. Room Service: Very good and very prompt delivery, however be sure to ask for every condiment you may need and check the order for the requested and advertised condiments upon delivery (for example, the Firecracker shrimp ($) is advertised as having a sweet Chile dipping sauce, ours were served plain, with no dipping sauce). Also, and this may be specific to PH1/2, our breakfast room service cards were never collected 2/4 days. A quick phone call the first time did get us coffee and the assurance it wouldn’t happen again (it did). Bar service/drinks: Do yourself a favor, drink beer, from bottles. Every drink we ordered, frozen or on the rocks, was very weak, and we aren’t big drinkers. And those drink packages? They charge you taxes while in Mobile, on a full size serving. We had the soda package and paid $.25 in taxes for every soda we got until we were far enough away from port. Between the 2 of us, we paid $3 in taxes on $2.50 sodas on embarkation day. Keep in mind, with the soda package, they don’t give you the entire can (which retails for $2.50), only a glass full, which was maybe 1/2 a can with the amount of ice in the glasses. Yes, we have sailed from Mobile many times and yes, we have always gotten the soda package. We have never had to pay taxes like this before on sodas from a soda package. Embarkation: We arrived at 10:30, dropped our luggage, parked in the garage (you pay through text and mobile browser, or they do have a kiosk or two if you don’t have a smartphone) and due to being in a PH, were promptly escorted through checkin and waited until 11:15 to board and shown to our room by a Carnival escort, behind the wedding party. Disembarkation: Since we were upgraded to Platinum status due to our cabin, we did Platinum self disembark which met at 730 and were through customs and on the road by 800. During Cruise and PostCruise Communication: We honestly felt forgotten on the ship, no sales flyers, etc from anyone other than the ones given to use by our room steward. Plus the room service issues. We also politely explained to the spa staff the first 5 times they met us at the elevator that we were staying across the atrium from the spa and did not need their services, but that didn’t help. We were hounded every day, the moment we stepped out of the elevator, as to which spa service we were there for, which was pretty funny when I was carrying 2 trays from Guys’ burgers, LOL. Also, Carnival used to hand out end of cruise surveys onboard. We didn’t get one either onboard or via email, so maybe they have stopped caring what you thought about your cruise? Read Less
Sail Date September 2019
5 hours from Mobile so we drove down. Getting on and off the boat simple and easy in Mobile. It’s a nice big port with $70/5 day parking. Get a better ship in there it would be worth it. We chose this cruise because we wanted to take ... Read More
5 hours from Mobile so we drove down. Getting on and off the boat simple and easy in Mobile. It’s a nice big port with $70/5 day parking. Get a better ship in there it would be worth it. We chose this cruise because we wanted to take our 4 boys (10 to 17) and it was cheapest we found. The boys thought it was awesome, and for them it was, my wife and I not so much. But before I go further I do want to say that everyone was super nice and friendly. It was my first cruise and if it wasn’t for people I know that wouldn’t lie to me it would be my last. It was like staying in a musty ran down motel with excellent room service (if that makes sense), the king size bed was so uncomfortable that I was ready to take the frame out in the hall and lay the mattress on the floor. We paid for extra for an ocean view which landed us at the main back of the noisy ship but that was a WASTE because the window had not been cleaned in so long that you couldn’t be 100ft past the back of the ship. The food was ok the best was Guy Fieri burgers and the Blue Iguana was great. We ate lunch there and dined at ships restaurant it was ok fancy food cooked up and served with a smile but lacked variety and flavor I thought. And believe me I tried everything 6 people 4 being teenage boys can put some food away and I tried everything that we ordered. The entertainment was ok I enjoyed name that song, the live music at the bar and marriage game was halirious. Kevin wasss ssso over the top but he wassss funny I thought (If you know him you’ll get that). The shows were ok except for the Country Roads show it was terrible I thought. The ports were ok, Progreso that shops were in your face almost. Cozumel the boys swam with the nurse sharks and stingrays they had fun but they had never done anything like that but it’s was like a petting zoo in the ocean where you can touch it if your fast enough to corner it. I’ve found out that I just can’t afford to take 6 ppl on a cruise. I’ll find a resort, condo, time share or something else because the 5 days on the boat with the excursion was over 6K. I just read over this... Lol I sound like a hateful old man but one of the easiest going guys I know. I just excepted more and better Read Less
Sail Date April 2019
First off - we have never been on a cruise before. We are the types that usually get on a plane and fly somewhere. However, we decided to take a chance on this cruise since it was fairly cheap compared to flying to another destination and ... Read More
First off - we have never been on a cruise before. We are the types that usually get on a plane and fly somewhere. However, we decided to take a chance on this cruise since it was fairly cheap compared to flying to another destination and pay for the additional costs (car, hotel, etc.). We came into Mobile the night before and stayed at the LaQuinta off I-65 which has a stay and cruise package for $93 total with tax which was an excellent deal since the cruise terminal parking is like $70+ alone. Embarkation: We arrived a little earlier than our appointment of 12:30 since we had never done this before. Checking in was quite quick and painless. I felt the lines moved quickly and everyone was very friendly. Upon boarding the ship, we were told the room would not be ready until 1:30PM. We were on the Empress Deck towards the back with a window. Lunch was good and the weather was okay until around 30-45 minutes before departure when it started raining heavily. The muster drill was fairly easy and I was glad we had an interior spot to gather for that. The Cruise: The food is decent. The breakfast was the best in the Lido buffet. I got lunch at the Lido buffet, Guy's Burger Bar, and the Blue Iguana Cantina. I preferred Guy's and Blue Iguana for lunch. Dinner was okay but I was not too impressed. We only went to the dining room on the last night of the cruise and I did not like the food that much. Again - everything is mostly included so it did not bother me that much. We spent most of the time in kid free zones such as the serenity deck and casino. The serenity deck is small and getting sun loungers can be competitive. The entertainment is okay. I liked the Motor City performance and the Love and Marriage show (hilarious). The Country Road show was terrible. I am not a country music expert but the singers need to work on not being so out of tune. They did great in the Motor City performance but I am not sure why they were unable to perform that well during the other show. The cruise director, Kevin, was actually great but takes some time to adjust to his energetic announcements. The staff was fantastic. Everyone was so nice and polite. Our cabin steward was I Wayan and he was so great. I wanted to go down the slides one time but I never got a chance - I hope to on the next cruise. The mini golf was definitely a no go while at sea. The ball would just roll away because of the wind. A lot of the bars, eateries, activity areas are showing their age. I will say we got to interact with different cross section of America than what we are used to in Atlanta. There were kids but I did not feel like it was overrun with them. Most passengers were courteous and friendly however, the later it got at night the more rowdy it seemed to get. We did not do the formal dinner and did not get dressed up but it appeared at least 70% of the ship's guest did. The Room: The room is very dated. I felt we had plenty of space with the bed in the king arrangement. The mattress and bedding was very comfortable. The rooms can be really cold but we prefer that. The TV is small and you need to flip to the higher channels (100+) to get the HD channels. We watched fuzzy shows for the first 3 days and did not know about the HD ones. The bathroom while small felt very clean and somewhat updated. The artwork in our room was very old and the matting was starting to sag a lot (thus showing old it was). Our window was never clear which was a bummer considering we paid extra for an oceanview. There was plenty of storage as well. I liked the location of the room we were able to get to the serenity deck really quickly and the lido buffet was easy to get to using the back stairs. Port of Call: We were very happy to get to our only port of call with no issues like the over reviews. We did not book a carnival excursion. We picked the Nachi Cocom beach club which is $55 and includes unlimited food and alcohol. They cap the number of people allowed in to like 130 or so. We were down the beach from Mr. Sancho's and it looked like a ZOO. Taxi was $17 each way so it was $144 total for 2 people. I think it was a much better deal than going through Carnival. Debarkation: Fairly straight forward process. We carried our luggage off the ship. We left the room right before 8:30AM and we were on the road in our car from the LaQuinta at 9:07AM after taking a cheap Lyft back to the hotel. We did settle our bill the night before to expedite the process. Overall Impression: This came down to the $$$ for us. Overall the price paid was much cheaper than taking a 3 day weekend trip to like Miami, Denver, Las Vegas, etc. The staff I felt were great and very friendly. The room was adequate and the bed was good, which frankly should be the main concern anyways. With that said, the boat is old and tired. They have not updated the ship to what competitors offer. The ship was built in 1990 which makes it older than me...I doubt Carnival will do a heavy makeover since its the oldest ship in its fleet. I do not think we will sail on it again or out of Mobile until a nicer ship is brought in. Read Less
Sail Date March 2019
The wife and I booked this cruise to Cozumel on the Carnival Fantasy because a few friends and our daughter were telling us how beautiful Cozumel was . We drove down on the Thursday morning early to make sure we were there in time to park ... Read More
The wife and I booked this cruise to Cozumel on the Carnival Fantasy because a few friends and our daughter were telling us how beautiful Cozumel was . We drove down on the Thursday morning early to make sure we were there in time to park and find our way in case there were any problems . GPS took us right to the parking deck entrance and they had people there to guide you in which was great . We checked one bag and carried two with us as carry on . The whole process through security and boarding the ship went easily and fairly quick . Once boarded we ate lunch on Lido deck and were in our room within the hour .The room was M269 on the stern of the ship and was better than we expected . Very clean and layed out well so we had plenty of room to move around and were not cramped at all . We had a very good view out of the window . Even though it was over the mooring line deck it was very quite and even when docking at the ports the lines being put out was not loud at all . The staff called us by name the whole cruise and room service was very quick . We enjoyed all the onboard activities and the comedy shows were extremely good . This was our 1st cruise so had pretty good expectations from a few friends experiences sailing to Cozumel . Carnival however diverted to Progreso from a scheduled Cozumel destination due to a 4 hr fog delay leaving Mobile . No one had the chance to leave the ship as they only announced the change after it exited Mobile port . Many people said they would have rather just left the ship than go back to Progreso . Basically everyone that had been to Progreso were telling us how terrible it was . After the on shore excursion was over we had to agree .The water wasn't nice , the scenery is less than scenic as everything looks like overgrown bushes . You have to spend 2.5 hrs one way to tour the Myan ruins so you only get a couple hours to do the tour then have a 2.5 hr bus ride through dirty housing areas to get back to the ship . I really don't understand why they can't have a backup plan to keep guest on their desired port . It seems they could pick up the speed the night they leave port , the day at sea and following night to make up the time . All guest services would say is these things happen . Great , the wife and I wasted vacation days from work and paid good money just to be told , hey we're going to take you somewhere else . We also had a nice excursion booked in Cozumel and had to quickly pick another one for Progreso only to have a note slid under the stateroom door the next morning saying that one has also been canceled due to lack of required participants ! Uh . Given two choices to choose from we picked the longest one being 7 hrs and then find out 5 of those 7 were the trip to and back via bus . Now the ship was nice even though being a bit old and the crew were all excellent . The food was marginal however and nothing to brag about . IMO Carnival should have given the guest a choice to disembark before leaving port and at a minimum been given a hefty discount for being sent to a 2nd rate destination instead of the one purchased . This experience has most likely steered us away from ever taking another chance with a cruise vacation , especially since we don't really have any control about where we end up . Read Less
Sail Date February 2019
This is an older ship but well maintained. Mobile cruise port is easy access with convenient parking should you drive.. Positives: Crew and staff; selection and availability of food and drink; cabin steward and cabin upkeep; wait staff in ... Read More
This is an older ship but well maintained. Mobile cruise port is easy access with convenient parking should you drive.. Positives: Crew and staff; selection and availability of food and drink; cabin steward and cabin upkeep; wait staff in Celebration Dining Room; while the entertainment was adequate it was not what one might call top tier but for the price it was OK. Negatives: (1) Carnival requires you to select an arrival time and tells you that you cannot board until your time slot. This was NOT the case on our sailing. Our arrival time was 12:30 to 1:00. We arrived a few minutes early but when we got there the line was long and slow. We asked about our reserved time and were informed that it was first come first on. Only if you PAY for priority boarding do you bypass the line. There were people in line with later arrival times. (2) Carnival allows smoking inside the ship on Deck 9. Unfortunately you have to pass through this area for many of the activities and shopping. There is no ventilation and it smells like you are in a forest fire when you pass through. This was a major disappointment for us. (3) Through no fault of Carnival, the port of Mobile was closed due to fog when we returned. However, Carnivals handling of debarkation was miserable. Although they announced an orderly process for leaving the ship many times, it was summarily ignored by passengers and not enforced by the Carnival crew and staff. So be aware that there may be a mad rush with tempers flaring and crowds pushing and shoving. Carnival could have done a better job of enforcing their own procedure. Overall the cruise was adequate for the money spent. Read Less
Sail Date February 2019
I'll break this review into two parts, (1) the good, and (2) the criticism: The good: - Service. The service and staff were amazing. Friendly, engaging, great with our children, and overall professionals. - Camp Ocean. The ... Read More
I'll break this review into two parts, (1) the good, and (2) the criticism: The good: - Service. The service and staff were amazing. Friendly, engaging, great with our children, and overall professionals. - Camp Ocean. The camp ocean children servoces were great. We feel bad about placing our children in these types of settings; however, after their first visit -- they wanted to go back. The staff were friendly, professional, and great with our 5 and 9 year old daughters. - Food. The food in the Main dining areas was incredible. We all tried exotic foods we'd never order in a restaurant (e.g., rabbit, escargot). The food was well prepared and the presentation was high end. - Disembarking. The Disembarking process was organized and speedy. - Cruise director and selling. The cruise director, Marty, was great. Unlike some of our other cruise experiences, there was little selling pressure. We enjoyed the freedom from pressure to buy or provide extra tips during the trip. Now for the criticism. To be clear, I'm trying to be fair given the age of the ship and factors in and out of the crew's control. - The ship. This is a nearly 30 year old ship, which obviously has undergone some upgrades over the years. Nevertheless, she's pretty worn. The dining areas are out of the late 1980s. There are areas of weather wear and corrosion. The outside areas are small and offer limited water space (e.g., spa, pool) given the passenger load. The port. This ships sails out of Mobile, AL. Embarkation was a nightmare. The parking area is at the end of a traffic funnel, situated on the far side of active railroad tracks. This made for wild traffic (nearly 2 hours). Entertainment. The venues on this ship are akin to a holiday inn meeting room. They're just not modern. The acts offered were well done, however. I'd like more variety, but it wasn't enough to really complain about. Smoking. This was the worst aspect of this ship. The casino and adjoining bar are mid ship, near the mid ship stairway and elevator bank. The ventilation is poor or non exisitant, making the entirety of the center of the ship a smelly, smoke-filled space (from deck 4 through to deck 9. For a family friendly ship, this was a major drawback. There was no escape from the smoke. Here are a few more obtuse items that the crew really couldn't control... But big carnaval could have done better. The arriving passengers were delayed a few hours due to fog. This delayed our boarding from 12pm to 6pm. The fog also delayed our embarkation ~24 hours. Interestingly, during the warmest and clearest part of the following day... we did not embark. Fantasy embarked closer to 3pm.... after the fog rolled back in heavy (heavier than the previous day and night). It was interesting we could leave the port in this heavy fog... but we did. In the end, our boarding was delayed half a day and we lost a port of call. Carnival refunded shore excursions and port fees. This was an unfortunate and frustrating experience. The passengers. Cruises tend to yield a good cross section of America and, inevitably, some drunks and jokers. For those more conservative parents, these aren't attractive attributes in close quarters. This was certainly true of this cruise. There were a fair share of drunks exposing a bit too much, dancing in what I believe they percieved as sexy, and throwing their children in the one pool everyone shared. Some of this was driven by games hosted by the cruise (e.g., hair chest competition... Where contestants had their chest hair pulled, naked torso smelled, and butt slapped by three lady strangers on stage). I'd sail Carnaval again... But not from Mobile or on Fantasy. Read Less
Sail Date February 2019
Just got back on 11/22/2018. Had a good time on our cruise, but my wife and I usually have a good time together. Embarkation was fast and painless. The crew was great. Service all around was very good. Our room was fine. Had an ... Read More
Just got back on 11/22/2018. Had a good time on our cruise, but my wife and I usually have a good time together. Embarkation was fast and painless. The crew was great. Service all around was very good. Our room was fine. Had an ocean view. Room steward was very good. Food was below average to average. We had cruised on the Breeze in 2017 and the food on the Fantasy this time around was noticeably worse. The MDR staff was very good, but the food was very average. Some sauces that should have been hot were room temperature. To top it off, we ate buffet the last night for dinner and I got food poisoning. Horrible experience. We don't do a lot of the shows so I can't really say much about entertainment. Progreso was fine, but not touristy. We knew that going in and had no issues with it. Cozumel was great. We snorkeled. I don't know if these negatives are just the Fantasy or the Carnival fleet as a whole. I'm assuming the newer ships, like the Breeze, are better experiences. Read Less
Sail Date November 2018
This cruise was our 3rd for the year. Spent a total of 17 days at sea in 2018. We chose this cruise out of Mobile AL(really clean nice city) due to the deal we received on the tickets. Embarkation was extremely well organized and took ... Read More
This cruise was our 3rd for the year. Spent a total of 17 days at sea in 2018. We chose this cruise out of Mobile AL(really clean nice city) due to the deal we received on the tickets. Embarkation was extremely well organized and took under 25 mins(from arrival to the ship). Check in window was 12:00-1230. We are not Diamond Card holders nor did we pay for Faster to Fun. Need to mention our Sign and Sail cards were in an envelope at our cabin. They were not issued during check in. That was a 1st for us. Seemed to speed things up so wooo hooo! Once upon the ship we went up to the Lido deck for lunch. Our cabin was ready by 1:30. The cabin was clean and well maintained. Hats off to Kamong!!! We were located in the very front of the ship on the 7th floor. Our room was right next to crew access/linen cart area. So for all hrs of the day and night we constantly heard doors closing and the rumbling of carts. The TV picture quality reminded me of when our moms vacuumed or used the mixer in the 80s. We only watched TV late in the evening before bed. So no biggie. Breakfast on the Lido deck each morning was the same food. No variation at all(the exact same tired 2 flavored danish blueberry and lemon). The food even in the Jubilee dining room was low quality as well. The menu offered 4 dessert options but in reality there were only 2. The only time the desserts were anything better than lackluster was the last day at sea during the Chocolate Extravaganza. Guy Fieri's Burger Joint, Pirate Pizza, and the Blue Iguana Cantina were delicious at all times. All in all this ship was clean and well kept despite it’s age. Marty our cruise director did an adequate job of keeping everyone informed of each day’s happenings. Our cruise included two ports: Costa Maya and Cozumel. At Costa Maya we surprisingly enjoyed the tourist area immediately off the ship; their was a decent variety of gift stores and several entertainers that brought a small bit of culture to our trip. As our trip straddled the Day of the Dead celebrations, costumes and decorations were everywhere, as well as traditional treats to eat. At the Costa Maya shopping village we were also treated to the Voladores, essentially a Mayan ritual during which men climb a nearly 100 foot pole and spin down around while secured by ropes as an appeasement to the gods. While the village is touristy, we enjoyed our time there, particularly a small seaside bar named El Faro that had a fantastic salsa with their chips. At Cozumel, we did take a shore excursion to Chankanaab which is probably one of the best excursions we have ever taken. Was advertised as a beach day and sea lion show, this is extremely misleading: the park has a beautiful beach with good, safe snorkeling(we saw a statue underwater and lots of fish), a pool area with a swim up bar, a delicious all-inclusive buffet lunch, unlimited drinks (alcohol and non), a separate tequila tasting, a fresh guacamole tasting(Flower our tour specialist prepared the guac by hand in front of us), a dolphin area, and the sea lions. The staff here is top-notch and the park is excellent. We would come here outside of a cruise, it is that good. Flower our tour guide took care of us and gave us the option to hang with her throughout the day or explore the park on our own. Even if you’re a solo cruiser this excursion is recommended. Overall, our cruise was decent. We were happy with the staff aboard Fantasy and the efforts they made both to take care of passengers and the vessel, but the room we were in and the lackluster food dampened our enthusiasm somewhat; having sailed on previous Carnival cruises, we felt that this fell towards the bottom. Nevertheless, sailing out of Mobile on this budget-focused cruise was a nice vacation, but we will be looking for more next time. Read Less
Sail Date October 2018
We wanted to so something fun to celebrate my oldest daughter turning 18..so since we never have left the country and Mobile is only about 5 1/2 hours from us we decided to try a short 4 night cruise to Mexico (Cozumel) for the first ... Read More
We wanted to so something fun to celebrate my oldest daughter turning 18..so since we never have left the country and Mobile is only about 5 1/2 hours from us we decided to try a short 4 night cruise to Mexico (Cozumel) for the first time. We knew the ship was old but actually the staterooms (we had 2 oceanview next to each other) and the ship's condition was fine. Beds were firm but manageable. The ship reminded me of a 90s shopping mall with all of the neon but was very clean and well taken care of. Weather and the seas were about perfect post-Michael. We did the Hampton Inn Downtown Snooze and Paid Parking - no complaints there. The Good: 1) Guy's Burgers - excellent!! 2) Cozumel / Mr. Sanchos Beach Club - wow this place is better than anything we've ever been to and we are used to vacationing on the beaches of the Emerald Coast in Florida. We did the snorkeling tour they were selling and it was well worth it ..amazing water and fish in Cozumel. The band sang happy birthday to my daughter with a bit of Mexican flair. Definitely a party scene in the pools - someone had a sign saying they were celebrating their divorce... The beach was very family friendly with amazing water with beautiful tropical fish. Excellent food and drinks .really almost Disney level of service..really hated to leave. 3) Sea Day Brunch - the steak and eggs with cheesecake for dessert was by far the best meal in the dining rooms. 4) The southern/friendly vibe of the majority of the guests definitely came out with the football games showing in the Majestic Bar - thought they didn't show Bama's game on Saturday Oct 13th which caused a lot of unhappy cruisers - though from what we heard that wasn't in the their control. The NFL games on Sunday was wild - lots of very vocal Falcon fans in there watching their game. The Bears/Dolphins game was turned off in OT which almost caused a riot - one guest was very aggressive with staff on getting the game turned back on - felt bad for staff as they tried their best. The Bad: 1) The food (other than Guy's and the Sea Day brunch) - just bland with little taste. The peach soup served one nite tasted like a melted smoothie. Someone else compared the food to airplane food - that may be generous. The desserts all looked so much better than they actually were. The pizza and the ice cream soft serve cones in the buffet was about all that was good in there. Also, why do they have the little cups for drinks? It causes everyone one to constantly have to get a refill. A few people brought larger mugs and filled them - obviously they knew something we didn't. The iced tea isn't sweet (this ship does leave from A L A B A M A...hello?) and it's not unsweet either as it has some mango/berry flavor going. 2) The rude/drunk of some of the guests - between the drunk guests and the crowded pickup scene at the pool with all of the kids around we thought it was really embarrassing. It amazes us that the number of women on a family friendly cruise find it appropriate to wear thong style bathing suits. This isn't Europe ...this is Alabama - you wouldn't be caught wearing that in Gulf Shores.. On more than one occasion we heard parents as they went by our stateroom say to their their kids to yell as loud as you want to wake up our neighbors! One morning at 6:10 we heard clapping and yelling in the hallway.. my daughter wasn't happy and went out in the hall and let them know how she felt about their rudeness. 3) Lack of family activities for teens - other than the water slides which seems to be more popular with the tween and under set there wasn't much to do for my teen daughters. One small pool for 2600 guests is crazy - not sure what the thought process was there when this ship was built. Seems like they could lose a bar or two and add something else for the teen set. 4)Debarkation was a cluster - you never want your guests standing an hour in line to leave - leaves a bad taste. The line backed up to the Art Gallery - it got very crowded and claustrophobic in there while waiting. Some of it is the Customs and Border Patrol holding things up - one thing we noticed in Mobile is the that line to get through CBP was much longer to get through if you didn't have checked baggage. The other issue was that the escalator stopped working which caused another backup to get out. 5) The woeful internet - Should be free for how bad it is. Overall, we definitely want to go to Cozumel again but on this ship probably not. Read Less
Sail Date October 2018
Family of 4, kids aged 11 and 7. This was Fall break and this was my 12th Cruise, 5th on carnival. First, I love the Fantasy class of ships. They are small and have little outdoor areas a lot of the big ships have gone away from. They ... Read More
Family of 4, kids aged 11 and 7. This was Fall break and this was my 12th Cruise, 5th on carnival. First, I love the Fantasy class of ships. They are small and have little outdoor areas a lot of the big ships have gone away from. They have a classic look and feel. Fantasy is showing her 27 years, but is well maintained and the crew seems to be in good spirits. Several remembered my name despite only visiting their location only a couple times. Embarkation in Mobile was hands down the most easy and smooth process of any cruise I’ve been on. Literally dropped luggage, parked, went thru security and on ship in 25 minutes. Carnival upgraded the fantasy class ships a couple years ago adding Guys burger joint and Blue Iguana cantina. Great burgers and great tacos/burritos and breakfast options as well at Blue Iguana. We had an interior cabin with 2 bunks that dropped from the wall and a king for us. Interior cabins are great for the afternoon nap as it’s dark and how much time will you be in cabin when you have 2 kids with you?! (Camp ocean :)) Our cabin steward introduced himself on the first night and we never saw him again. He always cleaned and turned down beds in the mornings..that’s fine except they rooms gets kinda trashed during the day for changing and naps and showers etc...I think too many cabins too few people working.. Dining Room was traditional cruise dining with the noticeably lacking service. We love food and dining and are not picky eaters and understand it’s not a 200 a plate steak house, but water glasses never being refilled. If you didn’t order a glass of wine when you first walked in, you would be lucky to get it by main course. That said, the waitstaff was working their tails off!!! Once again, too many full tables and not enough waitstaff!! Meals were decent, dessert was meh...all in all we had good food. No lobster on 5 day cruise ( unless you paid surcharge) escargots tho were excellent! Common denominator was too many cabins and tables not enough cabin stewards or waitstaff. Those are really the only things keeping this cruise from being a 4. Pool was crowded on seas days but we got there early and found shaded seats. Waterworks is awesome and on back of ship. My kids are generally well behaved and were able to go from pool to water slides on their own. They would check in every 20 mins or so and they have cruised many times before so they know the drill. Adults please do the water slides at least once. Great view from the top of the big one!! Our routines were morning gym, then mimosas with Lancelot at the red frog rum bar!!! Yes that’s his real name and he’s the best bartender on the ship!!! Then pools and lunch and relaxing and nap dinner etc...we went mellow this time. No agenda just wanted to relax. You can make cruises very busy and stressful trying to keep up with everything. My advice is to just chill and enjoy yourself. They still allow smoking in the casino, so it filters onto the promenade just FYI when ship is at sea. Get the cheers package if you plan on having more than 5 drinks in the whole day. Hot sun cold beer goes fast I’m telling you...plus you can get kids virgin pina coladas and daiquiris and bottled water all included. Also lattes and good coffee at bistro, and Rockstsr energy drinks. All that is included in cheers so it’s worth it to us. Smaller ship equals less walking and less people. This ship was full as it was fall break, but still felt nothing like a full freedom class or bigger on RCCL, etc or carnival Vista class. Debarkstion was easy too. We self carried and were off the ship and driving by 8:28 am! I would sail out of Mobile again. Carnival would enhance its experience by adding a few more waiters and cabin stewards. Read Less
Sail Date October 2018
The ship is far too outdated, small and therefore too boring to be selected to be part of the longer journey cruises. Food quality and selection is my biggest complaint. It had the same LIMITED choices on all the buffets, for all 10 ... Read More
The ship is far too outdated, small and therefore too boring to be selected to be part of the longer journey cruises. Food quality and selection is my biggest complaint. It had the same LIMITED choices on all the buffets, for all 10 days. The main dining room did change up the menus, however the quality of their choices were not enjoyable. Dessert selection was consistently of poor quality and taste. The cruise itinerary has 7 out of 10 as sea days so Carnival really needed to step up the on board activities. They did do fairly well in that department, however ship size limited their ability to do so. Smoking that was allowed in the Casio flooded the entire floor where most of the on board activities occurred. Very limited outdoor seating areas that were not in full sun and again the indoor sitting areas are located on the smoke filled floor. Overall I loved the journey cruise but Carnival needs to change the ship for this sailing. Read Less
Sail Date September 2018
This was my 11th cruise. On each cruise, I get an ornament size miniature of the ship. Fantasy only had the key chain size. I get the bigger dark blue coffee cups, fantasy did not have them. They didn't have Marlboro in the ... Read More
This was my 11th cruise. On each cruise, I get an ornament size miniature of the ship. Fantasy only had the key chain size. I get the bigger dark blue coffee cups, fantasy did not have them. They didn't have Marlboro in the 100's. Oh, well ! All the black jack dealers were not aware of the rules. Plus the tournament was not played correctly. Did not affect the results. I lost. lol The food at the dining room was so so. Guys burgers was good. The buffet was good. Carnival needs to invest more into maintaining the ship. Too much exposed rust, one wooden railing had bare wood showing. But this doesn't affect my enjoyment. I was concerned about bad language and behavior, but that wasn't the case. I met more folks than on a seven night cruise. There is only one small outdoor smoking area ( deck 11 ), but not a problem. The Bama fans were loud on game day, amusing. Overall, I enjoyed the cruise very much. I will go again. Carnival will be doing a repostioning of the ships, need to wait to see if this ship will still be home ported at Mobile. Read Less
Sail Date September 2018
We basically decided at the last minute to go. We just cruised on the Dream in July (Incredible) and wanted to squeeze another one in. The price was good, but after boarding I saw why the Dream was more expensive. The Fantasy is extremely ... Read More
We basically decided at the last minute to go. We just cruised on the Dream in July (Incredible) and wanted to squeeze another one in. The price was good, but after boarding I saw why the Dream was more expensive. The Fantasy is extremely outdated putting it politely. For starters, the mold smell can be overwhelming at times. We enjoyed the piano bar on the Dream and we were excited to check this one out. There were a couple of issues with it. First the moldy smell in there was terrible. We stayed for a couple minutes and didn't return. And to go along with that, the guy playing was a complete ass to anyone requesting a song. He said "it's my club and I'll play what I want, Im not taking any requests". Enough on that. The next issue was the flooding in the bathroom. As ithe water went down the drain in the shower, it came right back up from the other drain in the bathroom. Unacceptable. The curtains in the Celebration Dining room are torn, full of holes and falling down. BEWARE OF THE FRIED CHICKEN. Absolutely disgusting. The shows on the Fantasy were not even close in quality to the Dream. I will say the Love and Marriage show was outstanding because of the participants and cruise director Shea's interaction with them. As for the comedy show, The Cowboy Comedian was absolutely hilarious. His shows were always new and off the wall. His interaction with the crowd was great. The pool was great! I also want to say we had absolutely perfect service from our waiter Nigel. Whether in the pool or the clubs he was ALWAYS there to get us anything we needed. I can't thank him enough for how great he took care of our group. He alone made the trip worth going on. If you decide to go, find him, you wont be disappointed. Tell him 5516 sent ya. I also want to give a shout out to Shea for doing a great job filling in the the normal cruise director. The last thing I want to make everyone aware of is the Mobile terminal. It is absolutely pure chaos. First the police officer near the entrance was a complete smart ass. Just to enter the parking garage you have to make an illegal u turn just to enter. Once inside, you will notice every employee has a terrible attitude. The employees have no clue what they are doing. One would send us to one door, once entering the next employee is screaming at us for coming in the wrong door the first idiot just told us to use. Be prepared to be frustrated at the terminal. All in all we meet some new friends and have all already booked a cruise together for next Labor Day weekend on the Dream. Read Less
Sail Date August 2018
We chose this cruise because we booked last minute and the price was good. We had gone on the triumph less than a year ago and the experience was much more Pleasurable. To make a long story short all my little boy cared about was going ... Read More
We chose this cruise because we booked last minute and the price was good. We had gone on the triumph less than a year ago and the experience was much more Pleasurable. To make a long story short all my little boy cared about was going on the water slides. they said my son (4years of age)did not meet the 42 inch height requirement of the water slides. I measured him 2 days before we left myself to verify he met the height requirement which he did. The slide attendants said he did not he could not slide. Remembering that he could ride all slides a year ago while he was only 3 on the triumph, I asked to speak with someone and waited where they asked for an hour and no one showed. Instead of getting my family all worked up on day 1 I decided to let it go. So we went to the 1 tiny pool where he was not enogh room to play or swim so we got out. The kids camp was okay. Again the triumph was larger and the kids camp a lot nicer with staff that seemed more excited to greet him upon arrival. The ship is outdated. The dining staff, bartenders,steward etc were great. Had a setback at excursion desk. We booked an excursion through carnival called the Mayan welness experience and when we Arrived were told the power went out. It includes a swim with the stingrays. But it was filled with trash and could t do that either. So basically while waiting for them to figure out what to do we were stuck at the beach ordering $10 Drinks. The cruise line said they would not refund any of the money because it said we received our services which wasn’t true. We had 2 options to choose from which was get on a bus and go to a beach (it was not an option because we didn’t want to venture off without our little one) or get a massage. The massage was fine but I could have gotten that anywhere. I would have rather gotten a refund. After Much complaining and the desk attendant rolling her eyes I was able to get 30%off. All in all, if someone paid for my cruise in its entirety I would not go back on this BOAT. The best part of the trip was going to Mr Sancho´s which I bookedyself outside of carnival. Read Less
Sail Date August 2018
My husband and I chose this cruise because we saw a deal online and have never been on one before. So we figured we'd give it a try. Room service was great. Our room was always clean and we always had clean towels. The food was ... Read More
My husband and I chose this cruise because we saw a deal online and have never been on one before. So we figured we'd give it a try. Room service was great. Our room was always clean and we always had clean towels. The food was good but we just wish there could have been more selections to choose from. Also we enjoyed going to Serenity to get away and relax. I do have to point out some things that could use some improvement. There is only one swimming pool for over 2,000 passengers. We never were able to go swimming because the pool was always over crowded with kids and teenagers and so were the hot tubs. There should be at least three olympic size swimming pools on the ship. Grown ups like to go swimming too. There should have been more activities for grown ups. It's great that there is a lot of entertainment for the kids and teenagers but about the only option for adults is the casino. Since neither of us are into gambling, there wasn't much to do. Even the night clubs are geared for the younger crowd. How about a ballroom where you can dance with your partner to romantic music? Adults need to have some of it as well. Also, the basic package should include a bit more and the site should be a bit clearer on what it does and does not cover. When we booked, our understanding of the trip was that, when we were in port, there would be easily accessible beaches for the passengers to visit. It wasn't until we were onboard that we learned that these beaches could only be reached by booking a shore excursion. Which, of course, cost extra! The menu needs to be extended and there should be more of a beverage choice. And the prices of alcohol drinks need to be reduced. We paid $1,200 for this cruise so we feel that we should have gotten a lot more in the package. But since this was our very first cruise we still had a good time. Read Less
Sail Date August 2018
So we just returned from a cruise on the Fantasy. We experienced both positive and negative aspects of the ship and staff: PROS: 1) friendly staff. We rarely encountered our steward and didn’t need any additional assistance, but it ... Read More
So we just returned from a cruise on the Fantasy. We experienced both positive and negative aspects of the ship and staff: PROS: 1) friendly staff. We rarely encountered our steward and didn’t need any additional assistance, but it was nice to have the bed made and clean towels. The staff was nice and it was apparent that they kept the ship clean despite its shortcomings. 2) delicious food. The dining room had great selections. We are huge fans of the American Table series. There were a few duds, but the crab cakes were delicious!!!! 3) bartenders. The bartenders at the atrium bar were attentive and remembered our specific preferences. CONS 1) the ship is gross. The ship is the oldest in the fleet and it shows. The seats in the universe lounge have a musty smell and the rooms need serious TLC. The fake wood contact paper was peeling. There were poorly repaired holes in the walls. There was a red chair rail that runs the length of the room (I think to disguise cords for the lights, maybe). Under this the wall was moldy and disgusting. This was about 2 feet from my face as I slept so I felt gross. The bathrooms need a deep clean/refurb. When it dry docks in January I TRULY hope they completely gut the rooms because they need it! 2) our room stunk. Our room always smelled like fuel or sewage. According to a mechanic, this was due to the opening of the lines and could not be avoided. If you’re around the middle of the ship, you may experience this. Pretty bad- we knew we were getting close to our room from about 50 feet out. 3) sometimes there isn’t a lot going on. I wish there were more shows or offerings. We didn’t want to play bingo or go to arthritis seminars so sometimes there were limited offerings. Overall, we had a good time, I just wish the ship was in better shape. We may wait and see what the repairs look like or use another carrier out of mobile. This boat is not for us as it currently stands. Carnival- PLEASE make this ship clean and updated! Its sooo rusty and old when compared to others docked in Cozumel! Read Less
Sail Date July 2018
Our family choose to sail out of the Port of Mobile because it was close to home and we wanted a quick get away to Mexico following the 4th of July. Embarkation at the port was great: We took a shuttle from the Holiday Inn Downtown ... Read More
Our family choose to sail out of the Port of Mobile because it was close to home and we wanted a quick get away to Mexico following the 4th of July. Embarkation at the port was great: We took a shuttle from the Holiday Inn Downtown on Government Street in Mobile, so we did not have to deal with parking. Showed our boarding passes to get in the building. Boarding passes and Proof of Citizen Ship at the first stop, quick pass through security, on to the check-in desk where our Sign and Sail cards were already printed. Took quick S&S pictures for the file and off we went to board. Quick and easy. The shuttle dropped us off at about 11:20 and I believe we were on board by 11:40. Staff: The entire staff on board was great; I love that our Steward Randy knew our faces when we passed in the halls and he kept our towels fresh. He also delivered a coupon for $12 at Pixels because we were celebrating an anniversary. Didn't have much interaction with the Cruise Director or any one particular bartender. I can say that Mina, one of the pool servers was excellent. The dinning room staff was nice and attentive; we had anytime dining so we never had the same serving team - I did not like this, for me, getting to know the team is part of the experience, which you don't get with unassigned dinning. I loved the young lady at Camp Ocean, who's name I didn't get. She was spunky and fun and knew my son's face without needing a reminder. Entertainment: To be honest, we only attended two show, becuase we'd already seen the others that were offered. Country Roads was pretty bad, a poor representation of what the performers thought a "country personality" is. One or Two performers had amazing voices, and a few were great dancers. As for the ship herself: She is dated - very dated. This is not a complaint, none of the furniture was in disrepair or uncomfortable, but the decore was faded, and in some places looked like it had been updated and no longer matched the "classical" theme of the ship. One of the main staircases on the Lido deck was closed due to missing stairs; major safety hazard as it was just roped off with caution tape. The same caution tape appeared a few days later on the Sun deck along with "floor to ceiling" wood panels that covered some of the observation windows. Almost every public restroom that I encountered had 1-2 toilets that were out of service. Many of the toilets have an automatic flushing system installed, but they don't work and still have to be manually flushed. The sinks have major chips around the edges of the bowls. Cabin: Our bed was very uncomfortable, I could feel the springs in my side each night. The room wasn't hot, but it certainly didn't get cold - bring a fan. There's still only one outlet in the room, and a blow dryer was not provided. The blowdryer was a surprise, we traveled the Paradise 6 months before, in the same cabin catagory and had one. No refridgerator. It wasn't a bad cruise, again, the service was amazing. But I feel this ship desperatly needs to go to dry-dock. Read Less
Sail Date July 2018
We choose this cruise for the Mexico destinations. The ship was smaller than the ones I had been on before. The buffet food was not very good. Even the assigned dining at night was not impressive. The free drinks are horrible. ( Tea, ... Read More
We choose this cruise for the Mexico destinations. The ship was smaller than the ones I had been on before. The buffet food was not very good. Even the assigned dining at night was not impressive. The free drinks are horrible. ( Tea, Lemonade, coffee ) But that is with all the ships we have been on. The pool area was not large enough, and we never got a chance to get in. Same way with the hot tub. Way too many people in both. We had to ask for fresh towels in our room. The room may of gotten half cleaned twice in 5 days. The staff was nice, but seemed over worked. The picture racket they have going, borders on harassment. Every time you turn around someone is taking your picture, on the ship and off the ship. I spent over $500.00 on pictures alone. My wife and kids just had to have the memory pictures. They need to cut back on this some. So much for the all inclusive cruise. With tips, drinks, casino, excursions & pictures. You will double what the cruise tickets cost you. Read Less
Sail Date June 2018
We paid extra for early embarkation but in reality, that wasn’t even necessary. We were expecting a little more, with the expense of the Grand Suite. The ship was too small for the number of people on board. The pool (only one) and ... Read More
We paid extra for early embarkation but in reality, that wasn’t even necessary. We were expecting a little more, with the expense of the Grand Suite. The ship was too small for the number of people on board. The pool (only one) and jacuzzi was over-crowded and dirty. There wasn’t enough seating for the entertainment areas. We paid for the premium internet package and it did not work. The food was good, but we were very disappointed in Guy’s. The scooba excursion and lunch in Cozumel was advertised as being at a resort. I was expecting a large beach area with a resort building. It turned out to be a very small area of sand. It was a crowed area with rows of beach chairs with an outdoor covered restaurant. It wasn’t at all like the pictures advertised. We stayed at the Renissance the night before our embarkation and was able to park our car there. They have a shuttle to and from the ship. It’s a bit pricey, but considering the cost of long term parking at the port, I think it’s the better bargain. Read Less
Sail Date May 2018
There seems to be little or no ventilation on the Promenade deck where the casino and nightclub are located. The haze in the air was so bad it made my eyes burn. Our clothes reeked after spending an hour or so in the casino. The ship ... Read More
There seems to be little or no ventilation on the Promenade deck where the casino and nightclub are located. The haze in the air was so bad it made my eyes burn. Our clothes reeked after spending an hour or so in the casino. The ship seemed to be understaffed as well. Long waits at all the food and drink bars -- pizza bar, coffee bar (bistro) and all the liquor/drink bars. Had to wait up to 25+ minutes for a drink sometimes. Usually only one person staffing each bar, occasionally two. And often, some of the bars on the pool deck were closed leaving only one bar open staffed by one bartender. Food was mediocre at best. Served a cold baked potato in the dining room. The food at the buffet was the same menu for the most part. Desserts were awful. They looked delicious, but looks were definitely deceiving. Cabin was nice. Our room steward was awesome. Ben, the cruise director, was great. Ports were good. Water slides were fun, and the Serenity deck for adults was nice and quiet. Overall, we had a good time but I won't sail on the Fantasy again. I just can't handle the smoke and stench from the cigarettes. They should have better ventilation and air-filtering. I feel for the casino staff. Read Less
Sail Date April 2018
Carnival Fantasy Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 3.5 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness & Recreation 4.0 N/A
Family 5.0 3.7
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 5.0 4.3
Value for Money 4.0 N/A

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