Sail Date: September 2018
I choose this cruise because it was going to the Panama Canal and the port was close to home in Mobile. It was a longer cruise and like to travel on the ship. The more days, the better it is. We booked the cruise 11 month in advance ... Read More
I choose this cruise because it was going to the Panama Canal and the port was close to home in Mobile. It was a longer cruise and like to travel on the ship. The more days, the better it is. We booked the cruise 11 month in advance because it was filling up pretty fast. Some of my friends were going and they told us about it. This was our 18th cruise on the Carnival. We like a smaller ship and the Fantasy is one of the smallest ship in the fleet. It is the oldest. We took our snorket gear with us so when we visited Rotan (Magahony Bay) we could do some snorkeling too. The water was so clear, but not many things to see in the clear water since they had rock barriers. There were a few little fish to see. The weather couln't have been any nicer. The cabin was ready when we board and we greeted our steward. He was very friendly and we wanted ice and he kept us with ice the whole trip. The dining waiters were very friendly and worked hard for our table of 10. We had people that were late every time and they just smile and took their orders, which sometimes held our meals up. Anything we needed we just call the service desk and we got all our answers and services we needed. The ports were great and we enjoyed our cruise very much. Over all the staff was great. Read Less
Sail Date: September 2018
The ship is far too outdated, small and therefore too boring to be selected to be part of the longer journey cruises. Food quality and selection is my biggest complaint. It had the same LIMITED choices on all the buffets, for all 10 ... Read More
The ship is far too outdated, small and therefore too boring to be selected to be part of the longer journey cruises. Food quality and selection is my biggest complaint. It had the same LIMITED choices on all the buffets, for all 10 days. The main dining room did change up the menus, however the quality of their choices were not enjoyable. Dessert selection was consistently of poor quality and taste. The cruise itinerary has 7 out of 10 as sea days so Carnival really needed to step up the on board activities. They did do fairly well in that department, however ship size limited their ability to do so. Smoking that was allowed in the Casio flooded the entire floor where most of the on board activities occurred. Very limited outdoor seating areas that were not in full sun and again the indoor sitting areas are located on the smoke filled floor. Overall I loved the journey cruise but Carnival needs to change the ship for this sailing. Read Less
1 Helpful Vote
Sail Date: September 2018
This was my 11th cruise. On each cruise, I get an ornament size miniature of the ship. Fantasy only had the key chain size. I get the bigger dark blue coffee cups, fantasy did not have them. They didn't have Marlboro in the ... Read More
This was my 11th cruise. On each cruise, I get an ornament size miniature of the ship. Fantasy only had the key chain size. I get the bigger dark blue coffee cups, fantasy did not have them. They didn't have Marlboro in the 100's. Oh, well ! All the black jack dealers were not aware of the rules. Plus the tournament was not played correctly. Did not affect the results. I lost. lol The food at the dining room was so so. Guys burgers was good. The buffet was good. Carnival needs to invest more into maintaining the ship. Too much exposed rust, one wooden railing had bare wood showing. But this doesn't affect my enjoyment. I was concerned about bad language and behavior, but that wasn't the case. I met more folks than on a seven night cruise. There is only one small outdoor smoking area ( deck 11 ), but not a problem. The Bama fans were loud on game day, amusing. Overall, I enjoyed the cruise very much. I will go again. Carnival will be doing a repostioning of the ships, need to wait to see if this ship will still be home ported at Mobile. Read Less
1 Helpful Vote
Sail Date: September 2018
Embarkation in Mobile is not as easy as it used to be, but everyone was friendly and helpful. Lines moved pretty quickly. Our room was ready at 1.30, like usual. We had a handicap room and were pleased with the accessibility of the shower. ... Read More
Embarkation in Mobile is not as easy as it used to be, but everyone was friendly and helpful. Lines moved pretty quickly. Our room was ready at 1.30, like usual. We had a handicap room and were pleased with the accessibility of the shower. There was plenty of storage, but not in the bathroom. Dining at the Celebration DR was nice. Good food. I have the waiter order for me. Wi, our waiter, and his staff were diligent and attentive. Entertainment was pretty good. Shows were fun. Singers, Connecting Souls, were great. We spent most of our time at the Atrium bar where Iko and Pinky attended the bar there and are terrific. Even though the Fantasy is the smallest and oldest ship in the fleet, we found everything immaculate, in good working order and a fantastic crew. There is only one pool and it was always very, very crowded. Everyone was helpful, from the Guest services desk(Florita) to the ladies at the Celebration DR. I would definitely go on this ship again, but schedule while school is in session. Read Less
1 Helpful Vote
Sail Date: August 2018
We basically decided at the last minute to go. We just cruised on the Dream in July (Incredible) and wanted to squeeze another one in. The price was good, but after boarding I saw why the Dream was more expensive. The Fantasy is extremely ... Read More
We basically decided at the last minute to go. We just cruised on the Dream in July (Incredible) and wanted to squeeze another one in. The price was good, but after boarding I saw why the Dream was more expensive. The Fantasy is extremely outdated putting it politely. For starters, the mold smell can be overwhelming at times. We enjoyed the piano bar on the Dream and we were excited to check this one out. There were a couple of issues with it. First the moldy smell in there was terrible. We stayed for a couple minutes and didn't return. And to go along with that, the guy playing was a complete ass to anyone requesting a song. He said "it's my club and I'll play what I want, Im not taking any requests". Enough on that. The next issue was the flooding in the bathroom. As ithe water went down the drain in the shower, it came right back up from the other drain in the bathroom. Unacceptable. The curtains in the Celebration Dining room are torn, full of holes and falling down. BEWARE OF THE FRIED CHICKEN. Absolutely disgusting. The shows on the Fantasy were not even close in quality to the Dream. I will say the Love and Marriage show was outstanding because of the participants and cruise director Shea's interaction with them. As for the comedy show, The Cowboy Comedian was absolutely hilarious. His shows were always new and off the wall. His interaction with the crowd was great. The pool was great! I also want to say we had absolutely perfect service from our waiter Nigel. Whether in the pool or the clubs he was ALWAYS there to get us anything we needed. I can't thank him enough for how great he took care of our group. He alone made the trip worth going on. If you decide to go, find him, you wont be disappointed. Tell him 5516 sent ya. I also want to give a shout out to Shea for doing a great job filling in the the normal cruise director. The last thing I want to make everyone aware of is the Mobile terminal. It is absolutely pure chaos. First the police officer near the entrance was a complete smart ass. Just to enter the parking garage you have to make an illegal u turn just to enter. Once inside, you will notice every employee has a terrible attitude. The employees have no clue what they are doing. One would send us to one door, once entering the next employee is screaming at us for coming in the wrong door the first idiot just told us to use. Be prepared to be frustrated at the terminal. All in all we meet some new friends and have all already booked a cruise together for next Labor Day weekend on the Dream. Read Less
2 Helpful Votes
Sail Date: August 2018
This cruise was a last minute decision. It was either rent a condo on the beach or take a five day cruise. With no groceries to buy, no cooking and cleaning, no beds to make, and no towels to wash and dry, my wife voted for the cruise; ... Read More
This cruise was a last minute decision. It was either rent a condo on the beach or take a five day cruise. With no groceries to buy, no cooking and cleaning, no beds to make, and no towels to wash and dry, my wife voted for the cruise; I wholeheartedly agreed. We spent the night before the cruise at the Renaissance Riverview hotel across from the port. The Cruise& Park rate including tax is $167. This includes free parking for the length of the cruise and a van to take you to the port and return you to the hotel. If you park at the port, it will cost $20/day. So, that makes the room at the hotel $67/night. Now to the cruise: Embarkation was quick; once the long train that blocked the access to the port had cleared and the Customs officials could get to the port to disembark the previous cruisers. This delayed us about an hour; but the shuttle from the hotel waited for the train to move and then took us over. Once in the terminal, checking in was quick. A tip: if you have a carry-on and are not Platinum or above, you may have to roll it around while you eat lunch. Or you may opt for only carrying the valuables and essentials in a small backpack or for the ladies, a small beach bag until you can drop them off in your cabin.. The ship is OLD. That being said, she looked pretty good for her age. She had a few wrinkles of rust showing. Once onboard, the atrium, the hallways, the dining rooms, the pool and hot tubs and the lido deck in general showed that the interior had been updated. Our cabin was a sea view on the Main deck. The carpet and the furniture had no signs of wear and the bed was quite comfortable. Our steward, Muz was very efficient and pleasant. We asked for ice on the first day and the bucket was refreshed each day. The food: The food in the buffet was fine. If you want eggs that are real eggs, go to the Omelet Station (After breakfast, it becomes the Deli). For the remainder of choices for breakfast, if you can't find something appealing, you probably shouldn't be eating breakfast in the buffet. For lunch, the buffet has hot entrees, salads, and desserts. Additionally there are self-serve ice cream and frozen yogurt machines in the buffet. Out by the pool, there is a Guy Fieri's hamburger station on the starboard side, a mini buffet in the center, and a burrito/taco station on the port side. The burgers and fries were wonderful as were the burritos. Most surprising to my wife and I was the food in the main dining room. Rarely have we eaten every dinner in there on any ship or any cruise. However, the menu was so appealing that we dressed appropriately to be presentable for admission. My wife commented that it was worth the effort to have the food served rather than wander around the buffet looking for an entrée and sides. We found the food rivaling that on Princess, Royal Caribbean, and other Carnival ships. We have cruised forty-two times, mostly on Royal Caribbean and Carnival; so I believe that we can make this statement fairly objectively. As for the service, it too was top notch. Our servers were from Jamaica and Indonesia and they were two of the most attentive waitstaff that we have encountered. We chose Anytime dining and had to wait to be seat a few times; never more than 15 minutes. The Serenity section on the stern of the ship is quiet and reserved for adults The only downside is the lack of a pool and being blocked from a breeze by the upper decks. The spa is typical of all ships. Variety of services and products; all with a premium price. The Gym isn't Golds, but one can still find enough equipment to work out. Lastly, a few negatives. We never saw the captain; not walking around on the Lido nor be present at the reception for the Platinum and Diamond cruisers. The cruise director was not great by any means. She tried but did not give off a warm and fuzzy feeling to the passengers. She also made her announcement that must have had the PA system at maximum volume. There were a LOT of cruisers with their hands over their ears to keep the ear drums intact. Finally, the shows in the main theatre were, at best lacking. Including towel animals in the production did not impress the adults. Several left within ten minutes of the show beginning. In conclusion, if you want a luxury cruise with a lot of bells and whistles, this ain't it. If you want an inexpensive cruise with a friendly and helpful crew, wonderful food, and great service, I recommend it. It IS an old ship; the oldest in the fleet, but it still suitably maintains its aesthetics and a super crew. Read Less
Sail Date: August 2018
This cruise was my 8th cruise. I have gone on some of the newer boats as well as some of the older Fantasy class ships. This was a family vacation with my husband, almost 2 year old, my mother and 2 friends. This was our first time ... Read More
This cruise was my 8th cruise. I have gone on some of the newer boats as well as some of the older Fantasy class ships. This was a family vacation with my husband, almost 2 year old, my mother and 2 friends. This was our first time driving to a port as we usually fly. But Mobile was about a 6 hour trip so we drove. Mobile was also the most disorganized port I've been to. We were told that the Fantasy was an hour late getting back to port and so that there were delays with getting on the ship, which could explain some of the disorganization but not all. The staff were no help at all and we stood in long, unorganized lines until a loud and very rude lady who told me she "ran the place" came and started yelling at us for forming a line that was blocking the traffic in the parking garage. However two other workers just stood and watched us form the line without giving us any direction on where we should stand. To make a long story short it was all a mess. And the lady was very rude and inconsiderate and if she really is the one who is supposed to be running the whole operation I see why it was such a mess. Once we finally got inside things were much better and people were nicer. And the process of getting our room keys was fast and easy. Once we got to our room we noticed that the crib that we had requested wasn't in the room and our room steward Elfreda was great and called for them to bring one. The boat is noticably old and in need of repair. But it was kept very clean. The staff was great and always smiling. We had your time dining in the Celebration Dining room and Delroy and his team were great. We appreciated that they brought our daughter's food out first without us even having to ask. The only issue we had was that our friends stateroom was extremely hot with no working A/C and smelt of gasoline. After two nights they were switched to another room. We also smelt gasoline at times in the hallways. We only went to one show "The Brits" me and my husband stayed for 10 minutes and then left for karaoke which was more entertaining in our opinion. The show was very cheesy and the singing and dancing not very strong compared to other cruises I've been on. The food was good, but the desserts were not impressive. We went to Costa Maya and Cozumel. Costa Maya we didn't do an excursion, just shopped around the port. Cozumel we did the Catamaran sail and snorkel and beach. It was great. The beach was beautiful and the snorkeling was fun. They had free drinks which were watered down. But we aren't big alcohol drinkers and brought our own bottled water so we didn't care. The staff was very nice and we're very serious about safety. They take pictures during the excursion and sell them to you on the way back, $12 each. Disembarkation was equally as chaotic as embarkation. Once we got our bags a worker came up and asked us if we had passports, we told her we all did except for my daughter who had a birth certificate and she said that was okay. She led us to a shorter "passport" line when the same rude lady from embarkation came up to us. Apparently we couldn't go through the passport line with a birth certificate. Which is fine. But the fact that were given wrong information was frustrating. We only were trying that line because a worker came up to us and told us it would be okay. It didn't help that they only had 3 people checking passports/birth certificates which made the line move slow. It's interesting that a port with only 1 ship, the smallest one at that, is the slowest and most disorganized one I've been through. All in all it was a good cruise. The boat didn't have a lot the new upgrades and is in need of some TLC. But the staff made it great. Everyone was great with my daughter. I think I would go again. I heard she was being dry docked in January 2019 so curious to see if she gets some upgrades. I've never bought Faster to the Fun but I definitely wished I had it for this cruise due to the disorganized port! Read Less
Sail Date: August 2018
We chose this cruise because we booked last minute and the price was good. We had gone on the triumph less than a year ago and the experience was much more Pleasurable. To make a long story short all my little boy cared about was going ... Read More
We chose this cruise because we booked last minute and the price was good. We had gone on the triumph less than a year ago and the experience was much more Pleasurable. To make a long story short all my little boy cared about was going on the water slides. they said my son (4years of age)did not meet the 42 inch height requirement of the water slides. I measured him 2 days before we left myself to verify he met the height requirement which he did. The slide attendants said he did not he could not slide. Remembering that he could ride all slides a year ago while he was only 3 on the triumph, I asked to speak with someone and waited where they asked for an hour and no one showed. Instead of getting my family all worked up on day 1 I decided to let it go. So we went to the 1 tiny pool where he was not enogh room to play or swim so we got out. The kids camp was okay. Again the triumph was larger and the kids camp a lot nicer with staff that seemed more excited to greet him upon arrival. The ship is outdated. The dining staff, bartenders,steward etc were great. Had a setback at excursion desk. We booked an excursion through carnival called the Mayan welness experience and when we Arrived were told the power went out. It includes a swim with the stingrays. But it was filled with trash and could t do that either. So basically while waiting for them to figure out what to do we were stuck at the beach ordering $10 Drinks. The cruise line said they would not refund any of the money because it said we received our services which wasn’t true. We had 2 options to choose from which was get on a bus and go to a beach (it was not an option because we didn’t want to venture off without our little one) or get a massage. The massage was fine but I could have gotten that anywhere. I would have rather gotten a refund. After Much complaining and the desk attendant rolling her eyes I was able to get 30%off. All in all, if someone paid for my cruise in its entirety I would not go back on this BOAT. The best part of the trip was going to Mr Sancho´s which I bookedyself outside of carnival. Read Less
2 Helpful Votes
Sail Date: August 2018
My sister pick this cruise the worst cruise trip will I will never come on this boat again until it get remodel . The room was nasty looking. The food was the same food in the diner room every night one or two thing changed . The employees ... Read More
My sister pick this cruise the worst cruise trip will I will never come on this boat again until it get remodel . The room was nasty looking. The food was the same food in the diner room every night one or two thing changed . The employees told us this boat just came back two years old. It need to go back out until it get fixed. My room door kept coming open. Nobody knew why was scary me I was ready to get off the boat. The window was dirty. The Hostess in the diner room was very ruded to us everyday, need training again. The housekeeper was very nice. I told her no services. I wanted to make sure my room was clean. I talk a lot of people’s on the cruise said the same thing. The worst cruise ship. Read Less
Sail Date: August 2018
We just returned from a 4-day cruise on the Carnival Fantasy from Mobile, AL (8/16-8/20). My 8 y/o daughter has several food allergies, including dairy, peanuts, and seafood. So Dragana assisted us in pre-ordering her meals. However, on ... Read More
We just returned from a 4-day cruise on the Carnival Fantasy from Mobile, AL (8/16-8/20). My 8 y/o daughter has several food allergies, including dairy, peanuts, and seafood. So Dragana assisted us in pre-ordering her meals. However, on Saturday 8/18/18 in the Celebration Dining Room, my daughter was served a dessert item containing heavy cream. After a few bites, she told me she thought she was having an allergic reaction, then vomited at the table. We were unaware at that moment that she had consumed any dairy. I rushed her to our cabin to give her Benadryl, while my husband and 2 other children stayed to speak to supervisor. When we got to the cabin, she vomited again. At that time, I noticed swelling to her bottom lip. Her throat was still patent. I immediately called the medical center - no answer. I called Guest Services - no answer. I finally called 911 and told them my daughter was having an allergic reaction. I was instructed to bring her down to the medical center (instead of someone coming up to check her). My family arrived at our cabin at that time and my husband carried her to the medical center (@2115). Her vital signs were stable and her lip swelling improved but was still present. Alan gave us Benadryl to administer every 6 hours. After assessing my daughter again and seeing that she was stable, my husband and I proceeded to Guest Services where we spoke with Tamara (@2150). She said she would open an incident report, but she was "not allowed" to give us a copy. The only documentation I received was a letter the following morning with a case number. There is no way I can verify the accuracy of the report without reading it. After Guest Services, my husband and I returned to the Celebration Dining Room and spoke to Andrei, the matre d (@2200). I wanted to know how my daughter was served food containing dairy when we specifically informed the dining crew of her allergies. Andrei was apologetic and said that there was a meeting about this incident happening. I was so angry and frustrated that I started crying and could no longer speak. I don't even remember what was said. But Andrei gave my husband his contact information and we left. On Sunday 8/19/18, Silvestre called our cabin @1130. He was very apologetic and empathetic. He said that at the meeting, it was discovered that it was "human error" that caused this incident. He wanted to set up dinner for us that night at the Celebration Dining Room. But my daughter was already scared to go back there. If we had a choice, we would not eat at any restaurant on the ship. But we have to eat. So he set up dinner at the Jubilee Dining Room. We were seated (@2020) and Dragana came over to our table and oversaw my daughter's meal. Genaro and Edi were our servers. Genaro was friendly and attentive. My daughter requested bacon bits to put on top of her mashed potatoes. Edi came over with the bacon bits and placed some on my sons' mac n cheese. As he was placing it, he slid the bottom of the spoon across the mac n cheese. Edi proceeded to put bacon on my daughter's potatoes, but I asked for new bacon since the spoon had touched the cheese. Apparently, there was some confusion between the waiters as to why I didn't want that specific bowl of bacon to be given to my daughter. My husband explained it in our language and it was addressed appropriately. We ate at the Jubilee Dining room for breakfast on 8/20/18 and Gilda oversaw my daughter's meal. We did not have any issues that morning. The first night 8/16/18, we ate at the Lido buffet and had asked which products contained dairy, nuts, or seafood. One of the servers told me that the only food that did not contain dairy was the bread. So I got some bread for my daughter. Luckily, she did not eat it because it in fact contained dairy. This is the first night I spoke with Dragana, who was extremely helpful and kind. She was great in helping us set up my daughter's meals and was very empathetic after the incident. We are still angry that my daughter was served dairy after specifically requesting her meals in advance. Fortunately, she speaks up if she feels any symptoms. But unfortunately, she has learned to trust no one. I don't feel that your dining staff has enough education pertaining to food allergies. It is difficult to understand if you or someone close to you does not have to deal with it or if you have never witnessed an allergic reaction. It can turn life-threatening in the blink of an eye. Sadly, my daughter is aware that she could have died from her allergic reaction and is so scared that she does not want to return to any cruise ship ever again. Despite having fun otherwise, she is terrified of eating any food on the ship. And she is only 8 years old. The staff hurt my daughter, physically and emotionally, as well as my entire family. My husband and my adult sons were in tears. Read Less
Carnival Fantasy Ratings
Category Editor Member
Cabins 5.0 4.1
Dining 3.5 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.7
Family 5.0 3.7
Shore Excursion 4.0 3.7
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 4.0 4.0
Rates 5.0 4.2

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