Seabourn Quest Cruise Reviews

From a global point of view, we think that Silversea is better than Seabourn and gives much more value for money. Positive side: The ship is modern, we liked very much the suite, and there are very nice places such as the Seabourn square, very cosy, very comfortable, as well as the observation lounge. The service was generally very kind and willing to satisfy our needs, which is most ...

"Seabourn clearly do not prioritize guests' interests, needs, health or safety." "Rotten food, serious service issues, and a dangerous cruise overall" I would sail with just about any cruise line rather than Seabourn in the future. They claim to be "ultra-luxury" but proved to be our worst cruise experience ever! We are long-time experienced cruise guests having completed 30+ cruises over the ...

OVERVIEW I have cruised luxury lines multiple times in the last decade ( sometimes with my husband, sometimes with friends, or alone) and several times since Covid. We are loyal to no line in particular, and prefer to mix and match lines, depending on itinerary and timing. Though we had cruised Seabourn (SB) , and the Quest, prior to the pandemic, this was our first SB post-pandemic cruise. ...

We were on board for 24 days, 10 days with our adult family. The family had not sailed with Seabourn, we had done many cruises with Crystal…my DH & I have over 250 days on Seabourn ….we had so many “not to Seabourn standards” that we are booking a SS cruise next! The office in SEA had so much trouble with our OBC that one never came thru at all and one came thru on the last day of the 10 day ...

We chose this cruise because we heard/read that this was a top of the line cruise and we wanted to compare to other cruise lines we've sailed with including some European river cruises. From the time we booked the cruise until we actually embarked, communication and customer service was definitely sub par. All correspondence with customer service was by phone with the exception of booking a ...

Seabourn is DEFINITELY NOT meeting the 5-star standards for which they were previously known. As Parallel40 correctly pointed out, the Ship's Officers absolutely BUNGLED the handling of the onboard Covid issue. Rather than publicly acknowledging there was, in fact, a small outbreak of Covid among BOTH passengers "&" crew, they simply ignored the issue & acted as if no one would notice the ...

I will not discuss the noticiable drop in service here, just the Covid situation. Seabourn’s attitude is cavalier at best, not even enforcing their own written rules. On day eight of an eleven day cruise, there were seven quarantined rooms on our floor out of 189 passengers on board. Not a peep or warning from company to passengers. “Masks are required to be worn on transportation during any ...

We are a family of 5. 2 adults and 3 teenagers. We travel extensively and we’re looking for a fun way to explore the Adriatic. We chose this cruise because of the 18 day itinerary and the room sizes. The cruises were only half full. We enjoyed all of our dining experiences in all of the restaurants. The staff knew our preferences quickly and we enjoyed everything. The staff were fantastic. We ...

We tried to book a cruise around 6 weeks out and managed to reserve guaranteed suite but flights were not available to book. This was supposedly linked to the move of embarkation from Venice to Ravenna. (didn’t Venice ban cruise ships from 1st August 2021? Why was this a surprise 9 months later?) After another week and calls to Seabourn and TA we were advised that flights could now be booked but ...

We were a bit nervous when we learned that our 18 night cruise on the Quest was the first sailing since covid shutdown. However, Seabourn staff did a wonderful job and most things seemed "back to normal". We sailed from Barcelona to Ravenna (a port 2 hour included bus ride from Venice) as large ships can no longer dock in Venice. There was some pre-cruise confusion on check-in, ship board ...