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485 Celebrity Silhouette Cruise Reviews

Been on several times before but: Usually there are "Free to view" movies on the Television this time we were two thirds through the cruise before they appeared again. Probably owing to many critical comments. Select ... Read More
Been on several times before but: Usually there are "Free to view" movies on the Television this time we were two thirds through the cruise before they appeared again. Probably owing to many critical comments. Select dining is meant to be available for reservations between 1730 and 2130 (I think) in the main dining restaurant but on this cruise reservations were not available between 1800 and 2030. Some of the decisions by the Cruise director (I assume) to host entertainment in the strange venues bewildered most people. Example: A very popular movie or entertainer are placed in Celebrity Central where there are not enough chairs therefore extra chairs are brought in, then more people come in and stand at the back which in my opinion is a disaster waiting to happen. The theatre is free and not used. Excuse from the staff: needed to rig for the next day? Having said all that, the crew for the main part are amazing and nothing is too difficult for them if you ask. Read Less
Sail Date September 2019
Celebrity remains our favourite line despite cruises on P & O, Cunard and Royal Caribbean. We were booked in a Celebrity Suite but as my wife has mobility problems and really needs a walk in shower( not present in Celebrity Suite) ... Read More
Celebrity remains our favourite line despite cruises on P & O, Cunard and Royal Caribbean. We were booked in a Celebrity Suite but as my wife has mobility problems and really needs a walk in shower( not present in Celebrity Suite) we were lucky to get a last minute cancellation for a Royal Suite at greatly reduced price.The Suite is very similar to a Celebrity Suite but with the walk in shower and a bigger balcony with a Jacuzzi - rather grubby and remained unused. There are Sky Suites with disability features but at the stern end of the ship and in any case were unavailable.Perks included unlimited specialty restaurants ( became useful - see below) and a premium drinks package - not much use as my wife doesn't drink but it did mean a much nicer glass of wine with my dinner. The butler Jackie and suite attendant Jose were superb.This is being a bit picky but the suite needs the refurbishment that is coming soon - the table in the room was badly worn and the carpets looking a bit drab. We were in Luminae restaurant where we have dined before. The staff - from maitre'd Claire downwards were excellent and it was not their fault that the food was so disappointing. The menu is very limited and most people were asking for the menu from the MDR. The portions were tiny, especially the vegetables which often arrived tepid. On our last night my steak was of motorway service cafe standard. In fact the best evening meals we had were when we chose to eat upstairs in the Ocean View Restaurant (twice) and made use of our speciality dining perk to eat in the Grill on the Lawn (twice)where the food, especially the steaks, were of the highest standard. We tried Cuisine once but whereas it was previously a great experience we found it gimmicky, again with a very limited menu. We preferred breakfast and lunch in the Ocean Cafe - a bit crowded but much greater choice than in Luminae. All stops pulled out on last day's lunch in the Ocean View - choice of beef,lamb.turkey carvery,barbecued chicken, Indian,Chinese,Mexican, incredible cakes and a white chocolate fountain with fruit kebabs.(to my surprise only gained 5lb over the two weeks. Entertainment not of the highest order. The days of flying out big names are over. A good 60's group on first night(The Overtones) and a Jersey Boys type group(East Coast Boys) on last night - not bad but Franky Valli needn't worry. There were several silent discos held in the main foyer. Silent in name only - any attempt at conversation in Baccios two floors up was almost impossible. Don't know why they don't have these in the Sky Lounge on 14. The place sounded like a rowdy party night on Independance. That probably sounds pompous but Celebrity has always been a bit more sophisticated than Royal Caribbean. Often there are problems with shuttle services at ports for those with mobility scooters but we had excellent service in this respect at La Spezia and Lisbon. We enjoy the quizzes for daytime entertainment and the two entertainment officers who did these - Chantelle and Ryan were great and well liked by the participants. All in all a very enjoyable cruise with just a few grumbles. Read Less
Sail Date September 2019
Service and amenities are very nice on this ship. I really loved our Royal Suite. Two comfy couches in the living area, a nice comfy bed in the bedroom, one full bath with a separate jacuzzi tub and shower, a jacuzzi on our veranda along ... Read More
Service and amenities are very nice on this ship. I really loved our Royal Suite. Two comfy couches in the living area, a nice comfy bed in the bedroom, one full bath with a separate jacuzzi tub and shower, a jacuzzi on our veranda along with plenty of room to spread out make us want to cruise with celebrity again. Our Butler and room attendant were outstanding! Thanks to Jacky and Francis! Just the best and always with a smile on their faces. They couldn’t do enough to make us comfortable and if it weren’t for them, we would probably not consider celebrity again. Yes, they were just that good! The food was mostly decent, and the best was La Petit Chef which I originally avoided because it sounded silly. We finally tired it and enjoyed it thoroughly. The food was better than Blu that’s for sure. That one was awful. They rushed everything, splashing wine, cold food, tasteless everything. Just yuck! Murano is good but there are too many dishes that have dairy. Creamy this and that....it’s too old style. They need to modern up that cuisine. I loved the sushi restaurant! Honestly I’m kind of a foodie so I’m trying not to be too critical because after all, it’s a ship. I don’t expect the food to be as good as dining out in the Bay Area where I live. Yes I’m spoiled with great food at home. Some tours were great and others were awful. Fortunately mostly we had good tours. I might consider making my own arrangements at the ports of call in the future, though. Entertainment was good although we didn’t do a lot of that. We loved Michaels! Thanks to Lara for being so helpful and so cheerful. Perfect person for this job! This was our first big cruise as we’ve always done small cruises before. Read Less
Sail Date September 2019
Celebrity Silhouette Guernsey, Ireland and Iceland We are some would say seasoned cruisers and to be honest we chose this cruise about six weeks before sailing because it was at a good price. All of our cruises bar one have been ... Read More
Celebrity Silhouette Guernsey, Ireland and Iceland We are some would say seasoned cruisers and to be honest we chose this cruise about six weeks before sailing because it was at a good price. All of our cruises bar one have been within the Royal Caribbean family We booked a guarantee concierge stateroom and were allocated 2102 on deck 12. Really good position as just one level below Oceanview buffet where we tend to have breakfast and lunch/tea. We use the main dining room (mdr) for dinner and due to the late nature of our booking chose 2nd sitting as select dining was full. Our loyalty status entitled us to be on the waiting list for select and we enquired when we boarded and were told it would be sorted within a couple of days. However, we heard nothing and as the fellow guests on our 8-seat table were such fun, we were quite happy to stay. Stateroom was very well appointed although we did notice savings in concierge of old. Having to request the slippers for the supposedly better quality bath robes and no regular flowers. We were on the same deck as the pools and next to us were the ladies toilets accessed from the pools. Occasionally we noticed the odd flush first thing but nothing more. Great access to the lifts and for us the stairs but a long walk! Particularly back up from decks 4 and 5! Cafe al Bacio on 5 as wonderful as ever. If you have slight mobility issues and like Oceanview I would recommend the position of our stateroom or possibly the room next door. Particularly if you do not wish to use wheelchairs or mobility scooters. Main dining still seems to have lack of portion size awareness for non-meat eaters. Fish portions and some vegetarian were significantly smaller than poultry and meat dishes. I did comment to our wonderful waiter who thereafter always offered me extra fish to compensate - but why did I have to mention it? The food in mdr was seldom hot. However, I was very impressed with Oceanview food and often food was cooked fresh. Salmon, mackerel and traditional fish and chips. Plus, other items which we don't eat including various shellfish etc. One lunchtime there was trifle day - superb! On as a passenger off as cargo! Although we never ate dinner in Oceanview I think the food in there was superior to mdr. In the mdr the daily dinner regular items are rather uninspiring particularly with lacklustre accompanying vegetables. I did find it interesting that they did rotate some of the daily regulars e.g. some days broiled salmon others fish and chips. Dessert wise every day one regular was Apple pie a la mode, why not rotate that with say a cherry pie? When we first sailed celebrity port shuttles were included. Then some, then all were extra but provided by Celebrity. Now we are told they are not provided by Celebrity but by onshore companies! I assume Celebrity must benefit somewhere. Ports of call were wonderful and we managed to tender at St Peter Port, Guernsey. However, the tendering process was awful and many of us did not get ashore until early afternoon leaving us with little time ashore. In our case despite our supposed loyalty advantage. The second day was also a tender Dunmore East for Waterford, that worked a lot better - some lessons had been learnt. We used the shuttle to take us in to town and toured the Waterford Crystal factory. The price it cost was less than half what the ship would have charged us and that includes refreshments. We did experience some choppy, rolling seas in the North Atlantic and there will be some new crockery in Oceanview. Some of the waiting staff were a little unhappy with the conditions but seemed amazed when we asked them if they were ok. A kindly word works wonders. Although we checked our bill regularly on the tv screen we were not given a hard copy of it pre departure. In the past a printed version has always been delivered to the stateroom. A really enjoyable cruise but some of Celebrity's standards continue to slide. Read Less
Sail Date August 2019
Positive reviews of this ship helped me make the right decision. I was travelling with a disabled mum, so knew this ship would be good for her too. The cabin was 3104 - accessible and was great for mum’s wheelchair and scooter. The ... Read More
Positive reviews of this ship helped me make the right decision. I was travelling with a disabled mum, so knew this ship would be good for her too. The cabin was 3104 - accessible and was great for mum’s wheelchair and scooter. The steward was lovely and kept the cabin clean and tidy for us. The staff are amazing! Annoy do enough to help you. The main areas we enjoyed were the upper deck of the pool - deck 14 - still in the sun, but away from the kids in the pool. The solarium was lovely too, just a shame it’s inside. We spent lots of time in the Passport Bar as this was closest to our cabin, and when entertainment was in the Grand Foyer you could enjoy it. The MDR was lovely, we chose our times and sat upstairs - cannot fault the food or the staff... in fact I preferred the steak in the MDR to to Tuscan Grille. I had a mixology class which was great fun. I also had a lovely facial... but BE WARNED.... I booked the cheapest one - which was still an arm and a leg... and she changed it without telling me, then when she said the bill total it was way more than I had planned. She said the facial I chose wasn’t right for my skin type, but as she didn’t want me about this I refused to pay the extra and she agreed to this.... they do add tip on - even though I had prepaid tips. The casino was great fun as were the quizzes and games shows. And the shows themselves were good - just one duff one out of two weeks. Sue the Cruise Director was great too! We did our own private tours of Rome and Tuscany - £500 for up to six people... better value than the boat excursions. We did the hop on off bus in Barcelona and Marseille. The shuttle cost was steep in one of the ports €20 each, but other shuttles were cheaper. It was great to get mum into the cities! Read Less
Sail Date July 2019
We don’t normally cruise during school holidays but did so after making a fairly late booking following the lifting of travel restrictions for my wife following a medical condition. I have to say, we won’t be booking in school ... Read More
We don’t normally cruise during school holidays but did so after making a fairly late booking following the lifting of travel restrictions for my wife following a medical condition. I have to say, we won’t be booking in school holidays again. The ship was very crowded with I believe record numbers on board and it did have a detrimental effect in some areas, especially if you wanted a sunbed, and you didn’t mind being packed like sardines. Contrary to some reviews, we didn’t experience any problems with the youngsters except for the odd shenanagins with the lifts, if fact the ones we spoke to were very polite. We found the food onboard perfectly fine, with a huge selection in the buffet. The main dining room was ok, the portions were not too big, but you could always ask for more. We found drinks very expensive, but luckily for us we had an inclusive drinks package with our booking which saved us money big time. Entertainment was hit & miss, they had some good comedians, Jon Courtney being the highlight, but they had a truly dreadful one, I think he had come straight from the Apollo Theatre, and one of a long line of unfunny comedians of that ilk. Excursions were truly expensive, our advice is to do your own thing, you will save pounds. As for the shuttle prices, they really are a rip off. Having said all that, we enjoyed our cruise, our cabin was fine and the staff are brilliant. Embarkation and disembarkation are the best we have encountered on any cruise line. We will sail with Celebrity again but out of school holidays. Read Less
Sail Date July 2019
This was a good--not great cruise. We were in a Concierge Balcony. This was a very nice stateroom but we do think Concierge is a bit overrated and probably not worth extra $. The cruise director(Sue) was outstanding and main theater ... Read More
This was a good--not great cruise. We were in a Concierge Balcony. This was a very nice stateroom but we do think Concierge is a bit overrated and probably not worth extra $. The cruise director(Sue) was outstanding and main theater entertainment was superb. The secondary entertainment in bar areas was a bit weak. Restaurants were all good but Qisine was simply incredible! Aside from the Little Chef interactive which is a must the food was remarkable! Oddly the fish on this cruise was average at best. My new favorite space on a ship is the aft area and Silhouette has a very nice aft bar. Staff were very nice and accommodating. One problem re the ports--I simply cant recommend going to St Petersburgh at any time in the season. The crowds were overwhelming. Surviving the Hermitage was a miracle! Forget meditating over a work of art. When sailing into Stockholm be sure to get up early to see the Archipelago--breathtaking scenery. Read Less
Sail Date July 2019
We chose this cruise because we wanted to try a diffrent cruise company. Silhoutte was a beautiful ship and the right size for us. We did get seasick which i have never had in all my years of cruising but a injection in the rump and we ... Read More
We chose this cruise because we wanted to try a diffrent cruise company. Silhoutte was a beautiful ship and the right size for us. We did get seasick which i have never had in all my years of cruising but a injection in the rump and we were right as rain. I though the passenger lounges were lovely and loved cafe bacio. Felt like a less alcohol focus cruise compared to some RC ships i have been on and that suited me. The ship was spotless and the food was good but i felt the food in the main restaurant not of great quality, it was hit and miss. I was travelling with a 15 year old and we struggled. It didn’t feel that fresh and clean and was more heavy dishes with lots of mashed potatoes. Bars were good and service was faultles. The staff are this ships gold star Read Less
Sail Date June 2019
Chose the cruise as wanted to go back to Russia. Also wanted to try celebrity and got a deal with wifi, on board spends and drinks included .Really liked the café al bacio (coffee shop) we used it a lot and instead of lunch usually had a ... Read More
Chose the cruise as wanted to go back to Russia. Also wanted to try celebrity and got a deal with wifi, on board spends and drinks included .Really liked the café al bacio (coffee shop) we used it a lot and instead of lunch usually had a pastry and a drink. Shows excellent especially the cruise own company acrobats brilliant . Found the food in the ocean view not very warm. All staff on board very friendly. Balcony cabin good but lack of draw space. we did not use the shore excursions from the ship. did hop on hop off buses (not paid for on the ship) and couple of cruise excursions trips in st Petersburg. There is a lot of shops on the ship and a massive casino leading to waisted space as some of the quizzes in a small area with limited seating. Only one big lounge. The embarkation and disembarkation very quick and smooth. Read Less
Sail Date June 2019
We have been on a lot of cruises and we have seen the ups and downs in the cruise industry. So this is my report. Check in was a so quick. The little perks like sparking wine on boarding puts X a step or 2 above the mass market cruise ... Read More
We have been on a lot of cruises and we have seen the ups and downs in the cruise industry. So this is my report. Check in was a so quick. The little perks like sparking wine on boarding puts X a step or 2 above the mass market cruise lines. Boarding and disembarking went smoothly. I was surprised at the quality and diversity of the meals. Pizza baked on fresh dough was one of the highlites. We saw a pizza crust person rolling crust after crust. Of course the free ice cream was yummy even better on the two days we had fresh berries (blue straw rasp and black). I loved the ethnic choices - tikka and salsa yum. The ship is beautiful and well maintained. The entertainment was OK but tailored to the taste of the brits on the ship. The staff on Celebrity has always been good and this cruise the service was outstanding. Bo Read Less
Sail Date May 2019
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive ... Read More
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive restaurant Luminae for suite guests. The service and food in Luminae was fantastic and offered a personalised dining experience. Kurt and his colleagues were amazing and the best service I have had on a cruise ship. The free alcoholic drinks including champagne and cocktails all day in Michaels club added a lovely touch. We were very disappointed by the ocean view cafe as we decided to try this one morning and once for lunch. The buffet restaurant was over crowded making it very difficult to find a seat and you had to fight your way through to grab your food. The quality of most of the food was mostly enjoyable however the rice pudding was cold and way too sweet. The buffet was not up to standard as we had previously come across with Celebrity and the buffet on Royal was much better. Thumbs down on this sailing. The accessible suite was comfortable but the layout wasn’t the best but this was to accommodate wheelchair users. The sofa and TV were located in a very awkward place so you couldn’t watch TV whilst you were sat on the sofa. The accessible bathroom was a very good size although the lack of drainage in the shower meant that water would flow all over the bathroom area making it a paddling pool. On the morning we were at sea the rocking of the ship had made the water escape into the suite soaking the carpet. There was a lack of power sockets near to the beds so charging your mobile had to be done near to the TV unit. A larger TV would have been nice as the only place to watch it was from the bed. Another big disappointment on this sailing was the lack of free loungers in the solarium as this was extremely busy on both occasions we visited it. The cold weather also meant that more passengers tried to utilise this space including certain passengers who treated it like a booze up cruise where they were drinking bottles of beer in the hot tubs. No celebrity solarium attendant challenged them and they were left to their own devices. They certainly didn’t respect other passengers and their behaviour was more I had come to expect on a P&O cruise. The clientele on this sailing wasn’t what we usually find on a Celebrity cruise and Amsterdam was most likely the reason. Another thumbs down on this sailing. The solarium needs to be better supervised and necessary action taken. The size of the solarium also now feels limited compared to Royals Anthems of the Seas which has over twice the size of what is being offered on Celebrity. For once I felt that there was a lack of space and the ship felt over crowded. Not something I’ve experienced with Celebrity on previous sailings. Overall a nice trip but we have had much better sailings with Royal so this will be our first preference from now on. Read Less
Sail Date May 2019
We chose this cruise because we had been on this ship before and wanted to visit the Norwegian Fjords. Overall we were pleased with the cruise and the destination didn't disappoint. The areas of disappointment for us were the quality ... Read More
We chose this cruise because we had been on this ship before and wanted to visit the Norwegian Fjords. Overall we were pleased with the cruise and the destination didn't disappoint. The areas of disappointment for us were the quality and choice of food in the restaurant. After just a couple of days it became apparent that the menu doesn't really change that much, particularly the starters and sweets. Boring would be the only word to describe them. If this was a restaurant in my local town, I would not be visiting it! If we're to travel on this ship again, we would consider eating in the café where the choice of food on offer is far better, particularly the sweets. The other area of disappointment was the entertainment, specifically the shows put on by the ships own staff. This is not a criticism of their skills, which were very good but more the fact that the shows were the same or very similar to those we had seen on a cruise on this ship approximately 9 months earlier. Celebrity should also review their presentation of the emergency drill given on the first day. The cartoon/film is both puerile and childish. You could visibly watch people being turned off and not paying attention, and you certainly don't want to watch this in "Michael's Bar" which was overcrowded with far too many people in a small area. This resulted in people overheating and wanting to leave the presentation early. This was the same on the previous cruise on this ship. Its clear that Celebrity take no notice off feedback, as this same criticism was made to the ships crew last year. It's a shame to bring up these criticisms, as overall its a lovely ship with a good crew. Are you listening Celebrity? Read Less
Sail Date April 2019
We just returned from our 8th Celebrity cruise this time on the Silhouette 7 day Norwegian fjords cruise out of Southampton. Ship was clean as usual, stateroom and stateroom attendant were excellent, anytime dining was easy and a real ... Read More
We just returned from our 8th Celebrity cruise this time on the Silhouette 7 day Norwegian fjords cruise out of Southampton. Ship was clean as usual, stateroom and stateroom attendant were excellent, anytime dining was easy and a real plus. All in all, the cruise was fun relaxing, and well worth it, especially with the stunning scenery we saw in the Norwegian fjords. There were a couple of things, however, that really bugged us compered to previous Celebrity cruises. First of all, the beverage package seems to change each time we cruise -- by pushing more beer and liquor choices from "classic" to a "premium" status. The Ocean View cafe lunch selections are almost too exotic for an average palate -- fancy curry dishes, terrible fish selections, etc. How about more hamburgers, grilled sandwiches, etc? Embarkation was very slow compared to other Celebrity sailings -- it was more than an hour from arrival at our assigned time until we stepped aboard the ship. Thirty minutes of that time was spent in line on the gangway. Unfortunately, most days the mast grill was too cold to dine at, or we would have spent more time there. And finally, the shore excursion descriptions are not always what they turn out to be, so do your research and choose carefully. Read Less
Sail Date April 2019
Sailed on the Silhouette to the Norwegian fjords on 27/4/19 on a 7night cruise from Southampton.We last sailed on this ship in 2013 on a Mediterranean which we enjoyed.We also had a enjoyable trip to Norway but one big problem is that ... Read More
Sailed on the Silhouette to the Norwegian fjords on 27/4/19 on a 7night cruise from Southampton.We last sailed on this ship in 2013 on a Mediterranean which we enjoyed.We also had a enjoyable trip to Norway but one big problem is that this is designed for warmer climates when people can sit on balconies.. When the ship is in colder waters in April /May people are unable to sit outside on balconies or decks with the result there are serious over crowding in public rooms all day long. The ship itself is very clean and service is very good so we are looking forward to our cruise to the canaries in September when that weather will be warmer. We are in the dining room on second sitting where the service was excellent at evening dinner.We did have issues at breakfast time in the dining room at breakfast time. We tried to enter for breakfast at 08.30and asked for a table for 2 but 2 days running were told there were no tables available.Due to the very off hand way we were told this we went to the reception and made a complaint and subsequently had a further meeting with the maitre d.They blamed the problem on everyone turning up at the same time,which to me points out to staff roster problems.On a luxury cruise in this day and age you should be able to have a table for 2 if you want one. The cabin we found to be on the smaller side largely due to the balcony taking up some of the square footage. Draw space is very limited even for a 7day cruise. Three very deep draws are not the best for storing your clothes,let's hope when the next refit is completed something is done to improve this. Entertainment was in general average. . Steve Womack comedian and singer very good Fly boys harmony group. very good Pearl Modern contemporary show(did not like at all) Tom Seals singer and musician .excellent playing piano Ships own entertainment group shows (not very good. Anchors Vocal group .excellant Food served in the dining was was very good ,since we were last on thisi ship several things have changed. Four course meals seem to have become three and no chocolates with coffees or cheese . Read Less
Sail Date April 2019
We sailed a repositioning transatlantic cruise. Pros This is my 43rd cruise and I haven’t been on a cruise I haven’t absolutely loved. This cruise was no exception. The staff were eager to make sure we were happy, especially ... Read More
We sailed a repositioning transatlantic cruise. Pros This is my 43rd cruise and I haven’t been on a cruise I haven’t absolutely loved. This cruise was no exception. The staff were eager to make sure we were happy, especially our superior cabin steward, Martin. This particular cruise they were very generous with the “elite” 5 to 7 pm cocktail time. We had an obstructed view balcony on deck 6. When we walked into the cabin we could see no obstruction, but once up at the window we looked down on the top of a tender. We were happy with this cabin since there was no obstruction looking out. To those who say cabins have limited storage, perhaps they were unaware there is a lot of storage in cupboards above the bed. Cons While the main dining room and cafeteria food has a pretty good selection and is good quality, its not as good as it used to be, however its still better, in my opinion, than the other cruiselines. For food, I rank the lines best to worst as: Celebrity, Cunard, Princess, Carnival, Holland America and NCL. We only sailed Royal Caribbean once about 20 years ago, so I haven’t included it in my ranking. We all have different tastes and standards. I list this so you get an idea of mine for comparison. Another cut back is on activities and prizes. Many competitions amounted to go play amongst yourselves, or simply, the equipment was left out, although sometimes we had to ask for the equipment and by the time it arrived, we’d decided to do something else. There were only 3 activity staff and the cruise director for 2500 passengers. Whenever the play was against the officers, game time was clearly rushed so they could get back to work. Would have been better to simply not include them. Scrap paper was provided instead of regular numbered paper for Trivia since we were told “printed paper is expensive”. Guess it was an honest comment, usually the standard line is “we’re going green”. I didn’t care either way, but if they think paper is expensive, they’re forgetting the increasingly add on costs of cruising for passengers. Internet connection is pathetic. It does not work in the cabin, only sitting on the floor in the hallway, the ilounge or down at customer service will get you on. I only wanted to print a few pages of a document. The process took 50 minutes. (Get connected, email the document to myself, use ship’s computer to pull up the email, then print.) I didn’t use all my minutes. It was too much of an aggravation. Believe it or not, the IT person said I needed to delete my firewall in order to make the connection faster! My Hewlet Packard laptop is 4 years old. This didn’t explain why the ship’s computer was slow too. Bottom line, the internet connection borders on impossible, unless of course you get up in the middle of the night. Read Less
Sail Date April 2019
Celebrity Crusies after a 4 years of sailing Cunard. Since I left Celebrity Cruises in favor of Cunard Line four years ago, I came across a very good offer from Celebrity for a Transatlantic Cruise from Fort Lauderdale to Southampton ... Read More
Celebrity Crusies after a 4 years of sailing Cunard. Since I left Celebrity Cruises in favor of Cunard Line four years ago, I came across a very good offer from Celebrity for a Transatlantic Cruise from Fort Lauderdale to Southampton this April on board the Silhouette. I thought that a good opportunity to try my once favorite Cruise Line again! The main reason for me switching to Cunard was the constant cost cuts of Celebrity and the fact that their ships got “louder and louder” by every cruise- even more so after the introduction of their new Marketing Slogan“ Modern Luxury”! I flew in four days prior the cruise and stayed in Fort Lauderdale- Hotel Atlantic. A very nice Hotel in a perfect location. Very close to all the sights of Fort Lauderdale. The Hotel itself could do with a little love and care- but otherwise a most enjoyable stay! Embarkation was breeze- we left the Hotel at about 11 am and were on board 45 minutes later! Since this was my 3rd time on board the Celebrity Silhouette I knew what to expect! We were welcomed with usual Sparkling wine and started our cruise in nice and relaxed manor! Sadly they have done away with my favorite “first meal option on board”- Bistro on Five- it is now Sushi on five- which may be nice for fans of Sushi- but not for me! So we opted for the Ocean View- as usual it was very well attended and very crowded. The food was mediocre at best- and it stayed that way for the reminder of the cruise – I just went there two or three times! I prefer the Main Dining room anyway – so that was not a big problem. Since many years I wanted to try one of those aft verandah cabins- they were always either gone by the time of my booking or the prices were just ridiculous! They offered those cabins to a reasonable price so I took the opportunity to try one of them on Deck 8! I really liked this cabin from the moment I entered. The view is just spectacular and the very well worth the rather long walk from the elevators. Helps to burn calories anyway – so that was just fine! The balcony size in this type of cabin differs – mine was slightly longer than the others – but that is really not that important! I found the cabin to be in great shape and very clean. Here and there a little wear and tear but nothing really bothering! In fact one does not feel to be on a ship almost 8 years old- and that goes for the whole ship. Very well kept and clean. The cabin steward was very friendly and helpful- I always tip the cabin steward extra and at the BEGINNING of the voyage- when the cabin steward introduces himself. My wish to empty out my fridge ( I like to put my own stuff in there- sodas and Orange juice) was seen to at once! After a request the bathrobe was put in- I asked for it, when I met him on the corridor! Turned out the thing was quite useless, since it was really ready for the trash bin, or still good enough to polish the furniture - not a big problem, since I use the bathrobe just inside my own cabin. Well- not up to Celebrity´s standards – so thought I mention it! The stuff in the bathroom – shampoo – conditioner, (shower gel was missing) , and so such things were rather cheap and not to my liking- one may call me picky with good reason- LOL- so I bought my own stuff in the shops on board! Maybe they (Celebrity ) order the cheapest stuff they can lay there hands on to force one to buy in their shops! Anyhow- I call that “Luxury Problems”- and they did not bother me really! With all those discussions going on about plastic waste- and taking in consideration that Celebrity no longer uses plastic straws – bravo to that! I would recommend they install dispensers for Shampoo and Shower Gel. They tried that concept- but that was ten years ago. Maybe the cabin stewards forgot to refill them from time to time! I knew of the little design flaws of the Solstice Class ships beforehand, I will just mention them anyway! The first one is that there are not enough elevators for a ship this size- just two sets in the middle and the front (compared to the Millenium Class- which are smaller ships with three sets of elevators) - I did not- as already mentioned , mind the long walk to my cabin at the very end of the ship- it was just annoying sometimes to wait that long for an elevator to arrive! I usually walk if I have just a few Decks to cover- but from Deck 3 to Deck 15 is quite a walk… ! Number two- the centrum is open to all other lounges on three Decks and all the other Decks ending in the atrium! They have music and activities there from “dusk till dawn” - so if you look for quite place to read or let the “world go by” you are hard pressed to find such a place! The one lounge dedicated for silence is the Ensemble lounge- very quiet indeed- but since all the windows are iced – there is no view at all- rather cave like and very dark. Even when nothing is going on in the atrium it is hard to find a quiet place, since there is background music going on all the time- sometimes far too loud! I found the Silhouette- still- to be a very “loud” ship indeed. “Lively” Celebrity may call it- I call it annoying and disturbing- at least when “lively” means all day long. The lack of a real and proper promenade deck would be the third flaw in otherwise wonderful, stunning- yet elegant ships! At least there are loungers and chairs in the section of the promenade deck were the view is not blocked by lifeboats! Now to the restaurants- I do not call myself a “Gourmet” – so simple and traditional fare does the trick for me! Even though not a Gourmet I am perfectly capable to differ a good peace of meet from a bad one- so to speak! The Ocean View Restaurant- the Buffet- I just went there three times- neither of these times I was really satisfied. The layout and food presentation is nicely done and looks quite appealing- there is something for everyone´s taste! The Quality of the meet I found to be rather bad- though and sometimes just not to eat! Can´t say anything about breakfast there- because I never to my breakfast in the Ocean View. I tried pasta – bland and tasteless. The pizza was quite good, though! As for the Main Dining Room- we had breakfast, lunch and dinner there. We always found the Quality very good! The Quality of the meet – well, that was a hit or miss! The Service at all meals- especially during dinner was exceptionally great! Friendly, not overdone and very personal! We opted for anytime dining and did that the first two nights. It may have worked for many – not for us, though! Tables for two were hard to get- and if so, one had to wait. So we agreed to share the table. The first night we were shown to a table, a big table- for eight. They were already in the middle of the meal and had a lively conversation going. There was just one chair left- so the obvious decision would have been to sit us at a different table. The waiter asked the whole dinner table to stand up- move their seats in order to accommodate another chair for the both of us! I looked a rather cramped affair. 7 I told the waiter in no unmistaken terms not to do so- since I found it in very bad taste and in totally lack of manners for all dinners to interrupt their meals and conversations. The other dinner guests were very relaxed about the whole incident- and included us quickly into their conversations and we had a great evening and nice dinner. We apologized for the inconvenience we caused- and all had a good laugh about it! The next evening we went again- were shown to a table – we again were prepared to share- again another table were all seats, except of one were already taken. This time I insisted on another table- which we were given- only to see six people approach “our table” and asked us to leave that table at once – since we crashed their table. We were embarrassed to say the least. The third table of the evening- also again- turned to be a great one- and we had a nice evening, despite the bumpy beginnings! We switched to late seating after those mishaps and were very happy with our decision and enjoyed every dinner in the Main Dining Room immensely! The service – as said - was perfect and could not have been any better! We dined also in three of Silhouette´s Specialty Restaurants. First in Le petite Chef@ Qusine- the show around the really great and very good dinner was an experience in itself and very well worth a visit! Before every course – four courses in all- a little Film was shown, whereas the table turned into the screen. Very entertaining, indeed! The Films shown were all about the preparation of the course that followed the film! Tuscany Grill came next- also a great dining experience- not to be missed- wonderful food and great service! Well worth the extra money we spent! However the highlight came with Muranos- a very elegant diner setting. Some might call it far to “Old school”- but that’s exactly the reason we liked it. Table side presentation and preparation as it was done in those wonderful Specialty Restaurants on board Celebrity´s Millenium Class! During the table side presentation the waiter slightly overdid his little jokes – but otherwise a wonderful evening. We did not take part of much of the provided entertainment Celebrity offered- it seem to be a wide range. They showed great and very popular films in the Theater and had some nice shows – again a little something for everyone´s taste. The one – for us quite new evening entertainment- was the “Silent Disco”- I read about that on Cruise Critic- so I was curious to see for myself! First it was just amusing to watch people dance, some totally out of tune- so we thought- then we figured that everyone was dancing to their own music- three different kinds of music were on option! The participants seem to have such fun- it was really infectious – so we went down, grabbed our headphones and took part in the fun! We experienced very bad weather and heavy waves during the last two days of the crossing and even more so while sailing along the Bay of Biscay. I really like it when it feels like one really is on board a ship – so I didn´t really care. It was sight to be seen – all deck furniture- literally everything was bound and safely stored on the railings! The sight of the empty decks ( Decks 5,14 and 15 were closed- Deck 12 remained open but bar of every lounger chair, except for the area were smoking was allowed) alone could give an idea what was in store for us! And indeed it was- walking the corridors was challenge sometimes. We were kept well informed by all that by the Captain Peppas- and his staff, who came on the public system a few times to warn us to be careful, when walking around the ship- since it were Evening Chic he warned the Lady´s to forgo wearing high heeled shoes to avoid accidents! I witnessed only one accident- in the Ocean view Café, when an elderly man fell whilst taking some food from buffet- during tea time. He was well taken care of from the staff and from the guests surrounding him. He was appeared to be a bit haken up, but otherwise okay- I saw him enjoying his afternoon tea later! The scones, including clothed cream they offered for tea time are- as the saying goes – to die for! The best I ever had- and that includes Cunards scones at tea time in the Queens Room! As for the port of calls we did not use Celebrity´s shore excursion in neither of the three destinations! In Nassau- Bahamas we booked a day pass in the Colonial Hilton- it was within walking distance. The docking times on this particular cruise were not very favorable – in Nassau the departure time was set at 2pm- which leaves not much time- hence the very close Colonial Hilton. I would go for a Hotel Resort a bit farther away from town next time, when there is more time to enjoy the Beach and use the provided food coupon! Such a day pass in a resort is nice option to avoid the overcrowded town. Kings Wharf – Bermuda- there we took the ferry to Hamilton. It is just a short walk to the ferry stop- very convenient. Hamilton is nice little town- extremely clean and very British! Lisbon- we arrived late- at 2pm- so we were able to get ashore not earlier than 3pm. For those who never have been there I recommend the Hop on Hop off bus. The Cruise Terminal is very close to the city center- so after 5 days at sea – we were glad to see if our sea legs were also back in full function on land! Summary: Would I sail with Celebrity again- yes- sure, I would! Beside all the things that I found to be disturbing, Celebrity offers still a upscale, good product, with excellent food and service! I wrote that I found the ship to be too loud- THAT IS MY OPINION- many may not agree in the slightest! All activities were well attended- some very well! So I take it, the majority does love that lively atmosphere- and so it should be- everyone should have a great time and should take fond and nice memories home! The Entertainment staff on board Silhouette did a great job in motivating people to take part- it seems to me that people need more and more Entertainment nowadays. Some would be bored silly on board a Cunard ship- I rather enjoy the calm, rather old fashioned cruise experience they offer- with a nod to the golden times of ocean crossing (one has to keep in mind that those days were just “ Golden “ for those who could afford first class- and in retro perspective – one has to admit that things seem a bit more “ Golden “, a bit more “ Shinny” then they really were). Celebrity Cruises should be careful not to drift too much into the direction of those Party- Boats we all know from “hearsay – of course- only from hearsay“! So suppose I might interchange Cunard and Celebrity with the occasional “stray” to Holland America! Michael Bayer, April 2019 Read Less
Sail Date April 2019
We decided to take this cruise at the last minute. Fortunately, the only cabin available was a concierge class balcony cabin, 1065 Deck 10, and we loved it. It was close to the elevators and our room was quiet at night. We never sailed ... Read More
We decided to take this cruise at the last minute. Fortunately, the only cabin available was a concierge class balcony cabin, 1065 Deck 10, and we loved it. It was close to the elevators and our room was quiet at night. We never sailed concierge before on Celebrity because I really didn't need the extra services. Depending on the cabin price, I am not sure I would pay much extra, plus the daily cabin gratuities really adds up on the longer cruise. It was $15 per person per day. The ship is in really great shape for its age. Very clean and well appointed. They removed the glass blowing event on the Lawn Club and added two new fee-based restaurants. We would have liked to try them but the weather was windy and chilly most of the cruise so we dined inside. There were a lot of activities indoors during the sailing but I found them boring and too loud for an indoor venue. I suppose if the weather were better some of the events would have been outdoors? The ship went all out to accommodate christian and Jewish services on board during holy week. Mass at Easter was perfect thanks to Fr. Dan and and the team behind the scenes. After 30+ cruises I can still learn something new about cruising. 1. If you rent a car to Fort Lauderdale or the Miami cruise ports return the car at the airport and taxi over and, 2. Always bring an umbrella. Overall a fun cruise and we met a few new friends. Read Less
Sail Date April 2019
Wanted to visit the Dutch "ABCs" Did resort for a day passes in Aruba and Curacao and sailing/snorkeling cruise in Bonaire. The underwater marine life in Bonaire is incredible. Bring a twenty dollar underwater camera! Also ... Read More
Wanted to visit the Dutch "ABCs" Did resort for a day passes in Aruba and Curacao and sailing/snorkeling cruise in Bonaire. The underwater marine life in Bonaire is incredible. Bring a twenty dollar underwater camera! Also thrilled to visit, pet, and feed sting rays in Grand Cayman again! She's a lovely ship with a devoted crew. She's clean as a whistle and the crew is friendly and provides excellent service. The food has somewhat degraded over the years but still very good in "Blu". Ship shows some signs of wear but due for refurb in 2020. The main theatre is worst with sagging chairs and threadbare carpeting. Hanging overhead window gaskets in aquaspa pool tacky. Most of the ship is meticulously maintained however. Sorry the cabanas have taken over the pool area too. Overall I'd give the Silhouette 4 out of 5 stars and will enjoy sailing again after the refurb. Read Less
Sail Date April 2019
Sailed out of Fort Lauderdale (1st time) and what a breeze. Embarkation was smooth and concierge class and above is the only way to go. Disembarkation was just as smooth. Lounge with coffee/juice and pastries was available on the ship ... Read More
Sailed out of Fort Lauderdale (1st time) and what a breeze. Embarkation was smooth and concierge class and above is the only way to go. Disembarkation was just as smooth. Lounge with coffee/juice and pastries was available on the ship while we waited for our time to disembark. The customs system at the port is smooth (picture taken) which eliminates the long line ups to be interviewed by custom officials. The ship was clean but a little outdated. We understand it is due for an overhaul...new carpet, room color, etc. Will make it much better. They need to understand that no one used the grass area. Great for publicity but not practical. Could make additional seating for guests on the top back deck (bar area). Cabanas were used by 1 couple on the whole trip. I think over priced and another item that could be eliminated. Dining: we have learned that it is not worth eating at the main dining area. We found the same food at the cafeteria and more relaxed and less crowded. The cafeteria food is bland but seasoning is available everywhere. Understand that everyone has different tastes, it is better to be bland and season your food (ie salt/pepper) to your liking. They did have Ox tail in the cafeteria that was exceptional. We (and others) requested to the chef to have it served again. Low and behold, 2 days later there it was (not something they usually do). The chef even made a point to let us know when it would be available. Nice touch.Specialty dining is hit and miss. Sushi on 5 was great. Fresh and appetizing. The Porch , not so much. Without improvements, it could go. Over priced, small protions and the food was not that fresh or tasty. Lobster bisque was the best part of the meal. The seafood tower was very disappointing. Entertainment: probably the least attractive item on the ship. Again, thru past sailings, we found the entertainment to be average at best. Don't expect Jersey Boys, Cats, Seinfeld or David Copperfield. Usually home grown and again average at best. Casino: Very nicely laid out. Staff was amazing. Very talkative, not pushy and that goes for servers to dealers to management...Joseph, Amy, Sol, Lou, Diedra, Hania, Charlene, and yes, you too Kyle. I know I missed some names, my apologies. Celebrity needs to loosen up the slots ! They need to know that any winnings on average just get put back into the machines. Probably the worse payouts of all our cruises. We have only cruised Celebrity and will continue to do so, but we are hoping the refurbishment and maybe some other changes will keep them at the top. Time will tell. Read Less
Sail Date March 2019
We have sailed on 5 Celebrity cruises, Equinox, Eclipse twice on Reflection and first time on Silhouette. We love Celebrity for the low key, kick back relaxing atmosphere. we are 55 and 62 years old. So not young and not ancient. ... Read More
We have sailed on 5 Celebrity cruises, Equinox, Eclipse twice on Reflection and first time on Silhouette. We love Celebrity for the low key, kick back relaxing atmosphere. we are 55 and 62 years old. So not young and not ancient. Celebrity really does treat guest with respect. (except maybe Guest Relations, they need to work on this) We choose Celebrity mainly for the duration and ports. plus the bang for the buck is awesome with the perks they offer. Getting on the ship is amazing fast and well organized, we always fly the red eyes. And arrive at port around 10am and are checked in and on the boat by 11ish. Getting off this time was a breeze. with the face recognition they do we just walk out once we found out cases. Amazing. This time we did an excursion on Grenada, Ultimate Sea, Sun and Fun Cruise . Well worth the money for sure. Snorkel at the underwater sculptor park and another area, then a wonderful lunch on Calypso Island, which is a rock formation with a restaurant at the top. It was amazing. St Lucia we booked an outside vendor Ambrose tours to Joulise Beach. Would not recommend at all. Not worth the cost at all. Sugar Beach is amazing on the resort side of the dock, the Public side is a grimy rocky beach. But you are able to go over to the resort side for sand and swimming. Public side did have snorkeling area. Next time we will probably just taxi it to Rodney Bay or Pegeon Island. I think Celebrity should think about removing Dominica from its Itinerary. We had stopped there on a previous trip and was not thrilled at stopping there again. I only got off the ship to walk through the vendors and back on again. The Ship is looking a little old but I understand it will be going into drydock next January. Can't wait to see it, as we booked next years on Silhouette again. We love Barbados and always just taxi over to Harbor Lights and have a good beach day. St. Martin we loved in the past because we would go over to Orient bay, but after the hurricane we now just beach day it usualy outside Kokonuts which is closed now but still have access to Chairs and umbrella we negotiate price for that and bucket of beer. We booked late so we were given a cabin on the 6th deck with the life boats. not great but it did ok for us. On board Dinning was good. We tried Quisine Le Petit Chef for the first time. It was fun but would not do it again. Lawn Club Grill is amazing. did that one twice. Main Dinning room we actually only ate there twice. Not for any fault of theirs but because after a few buckets of beer on the beaches we just relaxed and ate at the Buffet. Which is nice and chill. Variety is good, something for every one. Entertainment was alright. Not to impressed with the first production show cant even remember the name.. Second production Pearl was good. Some of the other shows did not interest us, did even bother going in. Not for us, but could be great for others. Read Less
Sail Date March 2019
We chose this cruise for the ports and excursions and were not disappointed. Our favourite excursions were the yacht racing on St Maarten and the catamaran and snorkelling on Grenada. Harrison caves on Barbados and the bus excursions to ... Read More
We chose this cruise for the ports and excursions and were not disappointed. Our favourite excursions were the yacht racing on St Maarten and the catamaran and snorkelling on Grenada. Harrison caves on Barbados and the bus excursions to the Pitons on St Lucia were also very interesting but the bus rides were exceptionally long and tiring. The staff on board were exceptional, always looking to please and ensure your had everything needed to enjoy your cruise. Our head waiter, his assistant and sommelier were excellent and on top of our idiosyncrasies perfectly. The cabin steward was one of the best we ever had on a voyage. The food was generally top notch in the dining room. We ate most meals breakfast, lunch and diner. There was some occasions I felt that the seasoning was restrained and reflected the demographic and did no meet the quality I expect. The mast grill was a nice change with good burgers and fries. We did not use the buffet but two or three times and were very disappointed in the selections and overall quality of the food. The entertainment was not that good in our opinion and for twelve days was an overall disappointment. This included some of the lounge venues as well. All that being said it was a wonderful adventure with lots of enjoyable excursions and we met many engaging and entertaining fellow guest. Looking forward to our next adventure at sea. Read Less
Sail Date March 2019
It has been a few years since we cruised on Celebrity so thought we would try it again, especially since we liked going to the ABC islands. Arrived at the port at 11:15. Registration was fast and we were on the ship by 11:30. The ... Read More
It has been a few years since we cruised on Celebrity so thought we would try it again, especially since we liked going to the ABC islands. Arrived at the port at 11:15. Registration was fast and we were on the ship by 11:30. The aft balcony room was great. Room attendant was super. Room was always cleaned and ice was always available. Concierge class hor dourves were not very appealing. Taryn, the Concierge, was very helpful. Activities on the ship were the normal offerings. The theatre shows and presenters brought onto the ship were very good, The ship show had "Rap" music and was not very good, especially for an older crowd which was most of the ship. The casino was 100% non-smoking, which I appreciated. The food in the main dining room was a little disappointing with limited choices and similar menu items each night. Food itself was just so-so. The best part of the meal was the wait staff and the sommelier who were terrific. Only took one excursion, Aruba Scenic Cruise and Beach Break. The catamaran was overcrowded and the beach break time was very limited. Departure was smooth and quick. Arrived at a different terminal than we departed from so had to take the shuttle to the parking lot in the port. Shuttle was waiting just had to wait until it was full. Celebrity is still a good cruise line, just not as good as a few years ago Read Less
Sail Date March 2019
We stayed onboard for a second cruise on the Silhouette. See our review of the Feb 10, 2019 cruise that we posted. Most of what we commented on there applied. It was the very first time we've been on back-to-back cruises. We ... Read More
We stayed onboard for a second cruise on the Silhouette. See our review of the Feb 10, 2019 cruise that we posted. Most of what we commented on there applied. It was the very first time we've been on back-to-back cruises. We liked the fact that the itinerary was completely different, and there was no overlap of ports of call. Being a shorter cruise (9 days compared to 12 on the first cruise) the demographic was somewhat different. But what was disappointing was that the entertainment was mostly a repeat of what we had on the first cruise with 2 exceptions. So, there were nights we went either to see a movie, or do something else, rather than see the shows -- which weren't great and too loud anyways. We stayed in the same cabin, and had the same great cabin steward. But we were a group of 8, rather than 10, so they changed our table, which was located in a somewhat partly-crowded spot. We had a competent, but not involved wait team: Gilmon and Jayare Again, our Assistant maître d', Olga, continued to provide us with exceptional care and kosher meat dinners. While we're scheduled for two back-to-back cruises on the Silhouette for next year (after it is refurbished in drydock) the two itineraries are now practically identical (they weren't when we made the bookings in Feb 2018) so we might not end up taking both those cruises in 2020. Read Less
Sail Date February 2019
Couple in mid sixties with 17 cruises under our belts. We were looking for some warm weather and sun. Ship and room was beautiful. Food was very good and great dinning room service. Arrived at Everglades cruise port around 10:30 wand ... Read More
Couple in mid sixties with 17 cruises under our belts. We were looking for some warm weather and sun. Ship and room was beautiful. Food was very good and great dinning room service. Arrived at Everglades cruise port around 10:30 wand wad on ship by 10:45. Room was ready by 1 pm. Great aft balcony on deck 8. Quietest room we ever had. Great room attendant in Reynoldo . Food was great in main dining room with good service. Ocean View was nice except on sea days and it was packed, and kept running out of plates. Entertainment shows were good, especially the brought in enteraners. Saw a rock group Billy McGuigan rock band. This was the best performance we ever saw on a cruise, The house shows were so so in my opinion, wife liked them more than I did, There last show looked like they picked out costumes at Walmart One bad thing about the entertainment was late night shows, Ship was dead. !!!!!! Read Less
Sail Date February 2019
I had a group of 35 with some people with special dietary needs. I am vegan and the choices were very disappointing . Although my waiter was wonderful and tried very hard to find good dishes he didn't cook the meals. Twice they ... Read More
I had a group of 35 with some people with special dietary needs. I am vegan and the choices were very disappointing . Although my waiter was wonderful and tried very hard to find good dishes he didn't cook the meals. Twice they were so spicy I couldn't eat them. For most of the weeks I ate sweet potatoes and some wonderful vegetables that he brought every night. I have had far better experiences on RCL and P&O. One of the other has celiac and is diabetic also very disappointed in the choice. There are so many with food issues that we both expected much better choices We all enjoyed the cruise but definitely missed the Schooner Bar and felt it lacked nightlife I have a wonderful group coordinator and the head of excursions arranged a wonderful tour of Bonaire. I also missed my virgin Mango Tango I tried to order many times. It was never the same as I had on numerous RCL cruises Read Less
Sail Date February 2019
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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